Doughballs Pizza Palace
40 W New York St, Aurora, IL, 60505
Doughballs Pizza Palace Menu
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Visit below restaurant in Aurora for healthy meals suggestion.
Visit below restaurant in Aurora for healthy meals suggestion.
Visit below restaurant in Aurora for healthy meals suggestion.
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Address :
40 W New York St
Aurora, IL, 60505 - Phone (630) 844-5205
- Website https://www.doughballspizza.com
- Click To Get Directions
Opening Hours
- Mon :11:00 am - 1:00pm
Specialities
- Takes Reservations : Yes
Delivery : Yes
Take-out : Yes
Accepts Credit Cards : Yes
Good For : Dinner, Late Night
Parking : Street
Bike Parking : Yes
Wheelchair Accessible : Yes
Good for Kids : Yes
Good for Groups : Yes
Attire : Casual
Ambience : Casual
Noise Level : Average
Alcohol : No
Outdoor Seating : Yes
Wi-Fi : Free
Has TV : Yes
Waiter Service : No
Caters : Yes
Categories
Pizza
Pizza is a famous Italian dish savored around the world. The entire credit for the popularity of Pizza in the United States goes to the chain of pizzerias all over the country. While the base and the texture of Pizza remains same across the globe, it's the toppings that differs from country to country. In the United States, you will find the top pizzerias serving pizzas with the toppings of mainly beef, bacon, chicken, ham, and sausage for the non-vegetarians. Other than these famous meat options, Pizzas with veg toppings such as mushrooms, pepperonis, garlic, tomatoes, spinach, etc. are also famous in most restaurants in the United States.
Irrespective of your locality, you will find a variety of different restaurants in your cities offering pizzas of all different types. Pizza is hot favorite among people of all ages in the United States. A large size pizza is enough to feed a family of 3 or 4 at large. Pizza is also the most preferred food whenever a group of friends is hanging out together. Pizza gained popularity in the United States after the American soldiers stationed in Italy returned from World War II.
Over the years, different pizzerias in the United States have developed their own respective regional variations. Pizza gained popularity as the iconic dish in the United States in the second half of the 20th century. Whether you prefer thin or thick crust pizza, you can find a pizza of your preference at the best pizza restaurants in your city.
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Smitty S.
The pizza was fine, but the service was not very good. The person at the counter that took our order was very friendly, but he seemed distracted and scatter brained. We ordered a 14" pepperoni, and I asked for it to be sliced in pie slices, and it came out in square slices - Not a huge deal, but the person at the counter said every time someone orders it in pie slices, it never comes out in pie slices. We also ordered the fried mac and cheese bites, and they didn't come out. We reminded the server, and he got them, and they came out hot and were very good, but it took about ten minutes after we got our pizza. We also ordered the cinnamon and sugar dough balls, and they weren't very good at all. One really funny/interesting thing about the visit, was that about half the time there was no one attending the front counter or phone. Some people walked in, and then left. When the server showed up, he asked us where the people went. Also, at about 5PM on a Saturday, the guy answered the phone, and told the people who had called that they were all out of pizza for the rest of the night. He said, "I think we're out of pizza for the rest of the night. Sorry dude." Pretty much every interaction we had or witnessed between the server and customers concluded with an apology, "Dude". Overall, the experience was not pleasant, and we won't be returning. I'd also recommend the employees lay off the recreational "oregano".
(2)Leticia F.
I have been trying all the Pizza joints in Aurora, Il and This one is DEF unique! We were in a bind and stuck with our car right in front of the place go figure and we were hungry! Well we tried there Pizza and thin is in ... and it was great. I would def try this pizza if you want to change it up and try some thing different.
(4)Alan H.
First time ordering from u guys and I must say what a good pie u guys make! Mac and cheese bits and fried pickles are awesome!! Open late so u gotta love that lol! Fast hot delivery! Will definitely be ordering from u guys again!!!
(5)Andy W.
We had an amazing experience with this place. We ordered out for delivery. Large pep. Pizza, 2 orders of doughballs and an order of wings. Pizza was above average but we had problems with the doughballs and wings. Called and talked to Will the owner/manager. A couple of hours later the driver that was out earlier was at our door with dessert doughballs and they were amazing. Also there was an envelope with 20 bucks in it with a note saying sorry and asking to please give them another shot. Just for that reason we will do so. I am always upset when u get bad food from a delivering restaurant and all they want to do is give u a store credit. If your food sucks why would I want to spend more of my money on your establishment! That was not the case here!! Way to go Mr. Will u got this one right!!
(4)Brian B.
OK I went back and to be fair, they hired a new guy who was super nice. They took care of my needs right away and was served promptly. I must have caught them inbetween employees on a busy night. I was not compensated or this update, just trying to be fair. Pizza was really good! Thin crust with big thick toppings piled on. I'll be back!
(4)Jeff M.
Pizza Delivery Review: Ordered Delivery from Grubhub so, "check", on the easy order process. Delivery was prompt and normal to be expected amount of time. Grubhub kept me updated with texts. 18" pizza with $3 tip was just a smidgen over $25. Buffalo Chicken Pizza had really super Thin, "crunchier on the outside, softer in the middle", type crust. Excellent flavor combo profile. Almost had that, "wing", flavor so was an interesting eating experience. My wife is picky eater and she enjoyed it as well. I will ask for extra Chicken if I order this particular pizza again but they have an excellent array of, "distinct", pizza combos to try first. We already bought the $30 for $20 deal here on Yelp for next time. SW
(3)Farhaan S.
I feel bad writing a negative review because yelp ratings can make or break local businesses, but I feel obligated to because I paid good money and was disappointed. This was my first (and probably last) time at Doughballs. I ordered the Mac and Cheese Pizza and the Diet Zone calzone for carryout. The calzone was "meh, I've had better". The pizza was kind of terrible. Worst part is, after waiting for over an hour for our order (that part I don't mind so much), the pizza that we were given wasn't very hot. In the 15 minutes that it took for us to reach home, the pizza had reached room temperature or was lukewarm at best. Quite disappointing...
(2)Jackson H.
As a pizza enthusiast, I had to try this place while in Aurora! My friends and I started with the dough balls appetizer and garlic bread (both very good). We tried the Mac n' Cheese pizza and the Cartel pizza. Delicious! Highly recommended! Cool location and interior, too.
(4)Aaron K.
Some interesting combinations on the pizza side.A little greasy and only one crust choice.
(3)Rachel A.
The one and only time I've had their pizza I wasn't disappointed. It was unique and tasty. The doughballs were really good as well. I decided to pick up instead of having it delivered and they were short handed. They apologized and gave our pizza order a 50% discount. The pizza is pricey but it's great quality.
(4)Becky S.
We used the Yelp deal to order some food from Doughballs recently. We got the Veggie Monster Pizza and an order of garlic doughballs. The pizza was pretty good. The sauce was very flavorful and the veggies were plentiful. For some reason my veggie hating-toddler will eat vegetables when they are on pizza, so this pizza went over well with him. I personally think the pizza could use a little more cheese and of course my East Coast self likes a chewier crust. However, we liked the pizza enough to consider ordering it again. But I have to say I totally agree with Steve M.'s review regarding the doughballs. They were inedible in my opinion. We ended up throwing out the whole order. I feel like they have potential but they need to cut WAY back on the butter. I felt like I was eating a stick of butter plain -- not a good thing :(
(3)Kara Z.
My husband and I had season tickets for the Paramount and looked on Yelp to restaurants near the theater for dinner. We needed to eat in and not carry out but called ahead and they told us they have a table with two chairs and a couch. We decided to give it a try. They have a great menu and creative options. We ordered a pizza, fried pickles, and used the Yelp check-in offer for a free order of doughballs. Everything came out at the same time and they put everything in to-go containers and didn't give us napkins or plastic silverware or paper plates or anything. I guess they really aren't an eat-in place. :) The fried pickles were good and came with a side of ranch. I think there were five of them. We didn't try any of their clever pizzas and instead got one with marinara, mozzarella and bacon. I could NOT believe how good it was! I was so pleasantly surprised. I loved it. The sauce was incredible. I really liked the crust- thin, pretty crisp, with great taste. The pizza was less crisp in the middle but the edges were perfect (my husband liked the center pieces). I loved the flavor of the pizza and spent the rest of the night reminding my husband how much I loved it. We had a lot left over and it reheated well the next two days. We got the cinnamon sugar doughballs and my husband went NUTS over them. They came with a little thing of frosting and he ate them one after another and ate the rest for breakfast the next day. I didn't care for them but got a kick out of how much he liked them. I wish we lived closer- this ranks as some of my favorite thin crust pizza!
(4)Jay A.
Well it was 244am drunk and hungry, riding around in my city I though wait a minute I think I had seen something on yelp about Being open late night, and sure enough it was doughballs, so we get there and sadly they had said that they had turned off their oven already ??? You kidding me right but it's all good I ain't tripping, the still had 2 slices left in the rotary hot box, I got one and my boy got one as well, nothing too special just cheese I believe, and 2 can sodas, but let me say that the pizza was very good , crust not soggy not hard just right, it was their closing time so that's all we had , I will be retuning tomorrow afternoon for a better selection , as far as just judging by that slice very good, I will be back for more lbs
(4)Della Z.
I can only base my review off of the calzones and fried ravioli since that's all I ate. The calzone sauce had no flavor and I couldn't even finish it. The fried ravioli tasted like it was frozen and heated up. I really wanted to like this place!
(1)Mark D.
This place has so much potential, but have to say I'm disappointed after an average experience, at best. My wife and two young kids had lunch today on a Saturday at 1:30pm. We love ultra casual cheap eats places like this, but our experience won't have us running back anytime soon. We ordered two slices of pizza - cheese and sausage. In addition, we ordered the garlic dough balls, an order of fries and 2 sodas. Total came to $20. The pizza came from a rotating heat lamp counter top display case, and was not hot. I was surprised that the slices were not tossed back in the oven for 2 minutes as many places like this would do that to ensure that the product is fresh (Sbarro's does it this way, so do a number of pizza slice joints in Chicago). The pizza itself had a great flavor and is definitely thin New York style, but it's not very good when they are cool and don't come out looking and tasting fresh. The slices are big and the size of your head. The fries and dough balls were made to order and arrived hot after a few minutes. Nothing memorable about either, perhaps I should have purchased a dipping sauce for the dough balls. The man who took our order and rang us up came across as being uninterested (we're not looking for any special attention or service -- really -- we realize this is pizza slice joint). It took a while (like 2 minutes) for anyone to notice that we entered the restaurant and were waiting at the counter. That's also after shouting back a few times. Perhaps the cook was the one running the register? After everything was rung up, the credit card machine was not working and we were asked to pay cash. I still don't know if they take credit cards or not as I did see a credit card terminal next to the register. My wife and I accumulated what we had in our pockets and completed the sale. I originally wanted a slice of the mac and cheese pizza (I seriously had my heart set on this and it was one of the main reasons for going), and only could order slices from the counter display (although I could have bought a whole mac and cheese pie). We saw some specialty slices (there was something with fries on it, also something with tomatoes) but they looked so old and frumpy in the display. We defaulted to the cheese and sausage. There is an area where you can dine in, perhaps 12 seats are available. The lights were off in this area and it just felt desolate sitting there by ourselves. I went back to the counter to purchase another soda and it took a while for the clerk to hear me shout back to the kitchen, so the same routine started over again. Later during the meal, we looked for napkins, forks and knives and could not find them anywhere, and I did not want to go back to the counter again to wait. At the end of my meal I also noticed that we were charged for two slices of sausage instead of one, and I did not want to deal with it (whatever the price difference is between sausage and cheese). I think this place might be better in the evening, perhaps catering to the late night crowd. My wife and I are very easy to accommodate and are not very picky, it just seems like they need to get some basic things in place here. Also, they don't have a high chair or booster seat, so don't bring young kids. I hate leaving these types of reviews, really. For $20 we could have had so much better here - or elsewhere - for the same money.
(2)Kait H.
I was so excited to try this place out. After finally getting a hold of the place and receiving a 2 hour wait time, I ordered a Mac and cheese pizza and it was by far the saddest excuse for a pizza I've ever seen. My pizza looked like it had been tipped on its side, all of the cheese and noodles were completely off the pizza and on the card board box. Also, it was sooooo soggy, It was like a cheap wet paper plate after you've put too much food on it. I work at a pizza place and I know a soggy pizza is a result of sitting in a hot box for too long of a time. I understand they were busy and their deliveries were backed up. Which is why my pizza shouldn't have been made right away and left to sit. As for the box being tipped, that is a crappy delivery driver. For a place that is primarily deliveries I would expect more from a driver.
(1)Josie M.
The pizza here is pretty great, and I like the doughballs as well. if reviewing off just the food, I would totally give this 4 stars. HOWEVER. The delivery wait time is ridiculousssss. Both times we have ordered from here, it has taken around 90 minutes to 2 HOURS for our pizza to come. That is insane! We like the food enough to keep coming here, but if the delivery service stays at this level I'm not sure we will be long term customers.
(3)Cathryn S.
Great pizza, excellent customer service, amazing selection, fabulous prices. What more can you ask for? Hog's Heaven was heaven on earth.
(5)Stacy H.
We had this pizza today it was delivered by out coworker. The buffalo chicken was AH-Mazing! Just the right heat to it. The crust was light and thin.
(4)Patrick H.
Is it the best pizza? No. Is it good cheap pizza in Aurora? Yes. That's all I was going for and thought it was pretty good. It's super thin and I haven't found that near Aurora. Pizza by the slice for around $2, great pick up lunch. I'll be back, for sure... but not for a few months.
(3)Laura K.
Nope. Walked in, place was empty, one pizza on the warmer, the guy behind the register sighs and goes "can I help you." Period, not question mark. We left without ordering. Sorry dude, you're in the service industry. Gotta do a little better than that.
(1)Jenny V.
I got calzone from here and it was great! I also got cinnamon doughballs, they were huge and warm and delicious! The workers there were really nice and accommodating. I most likely will visit here often since i'm interning down the street! Can't wait to try more!
(4)Steve M.
I wrote a not so pleasing review of Doughballs on 3/11/2013 and was contacted by management and told some mistakes were made in the kitchen during my initial visit which have since been corrected and they wanted me to give them another try. They were very apologetic and cordial so I did. So please if you read my bad review, or had a bad experience yourself in early 2013 give them another shot. --- First of all, I'm not a fan of thin crust pizza, I'm sorry but Chicago got it right with deep dish. That said, Doughballs was still appealing to me because they have some very unique pizzas! Philly Cheesesteak (has fries on the pie!), max & cheese, spinach artichoke dip, you aren't going to find these are your regular pizza chains and I like to try things that are different. I've had two of their pizzas so far and they both good, not great but good for thin crust. I also have tried the Cinnamon sugar Doughballs which are quite good. They use a blend of cinnamon(s) and sugar to coat a deep fried ball of dough that is fried to perfection. I would have preferred them a bit sweeter but I am also the guy that gets strange looks when people see how much sugar I put in my tea and coffee. There is a lot on the menu I still want to try, fried ravioli, bosco sticks, wings and more of their crazy pizzas. And I will return, because while their food hasn't yet amazed me my wife and I have had nothing but great experiences with the people who work here. From management to the employees taking our orders and making our food they all have been some of the most friendly people I have come across and more establishments in the Chicago-land area can learn a thing or two from Doughballs on customer service.
(4)Jessica D.
Awesome pizza. My favorite pizza place in the Western suburbs. The Cuervo is delish: thinly sliced mozzarella and fresh tomato over an olive oil, salt, and pepper crust. The crust is delicious, it's thin and Italian style. The 14" was around $17 and change. Not bad for a full of flavor pie. Just how I want it. It's a small take out place, with a lot of humor and good conversation while you wait. There's only enough room to order a slice or two or pick up and carry out. Amazing flavor combinations...have you ever had a macaroni and cheese pizza before? I shall be back!
(4)Mags R.
They have a veggie monster pizza. Which my 2 1/2 year old son immediately dove into like cookie monster (who I guess is now a veggie monster as people took away his cookies and they're just a "sometimes treat" ). Complete with OMNOMNOMNOM sounds. I hate veggies and this was just heavenly! The crust has like a buttery taste. The texture of pita bread if you were to put it in the toaster. I ate my way through half a cheese pizza before I realized it- its really good pizza. I think we've found our new pizza place! :D
(5)Caroline M.
It's an interesting concept. Instead of the basic ingredients, they also have mac and cheese pizza, philly steak pizza, popeye pizza, etc. My boyfriend got a slice of the cheese pizza and he said it was less than great. I got a spinach, chicken, mushroom and mozzerella calzone. It would've been fine, but they forgot the cheese. I would not order a calzone again. The dough for the crust was good, but I prefer calzones from Pockets. Fred also got fried ravioli. The fried ravioli was probably my favorite item we ordered. It was a little spicier than I am used to, but delicious nonetheless. *I also noticed they are open until 3 am on Friday and Saturday nights..which makes it perfect for business leaving Ballydoyle's at 2 am*.
(3)Quicumque S.
My son was in the mood for pizza and I was tired of the usual local pizza chain. I remembered this place on the way to Ballydoyles (actually they own Doughballs). My son ordered the Unicorn Pizza and I ordered the Zone Diet Calzone. My son rated his pizza a TEN! I love calzones and I found theirs to be the best I've ever had. The crust was beautiful and there was plenty of veggies and cheese. Service was great, they were quite friendly to us as we waited. The only draw back is that it's carryout only, too bad.
(4)Eileen C.
I was messaged by Will, the manager of this establishment, and he was kind to mail a gift card to me for a free pizza and apologized for the mishap.
(5)Regina S.
In our effort to find a local pizza place that isn't a corporate chain, we decided to try Doughballs Pizza Palace after driving by each week for the past year. Slam dunk! The pizza is tasty, reasonably priced, and - wait - did I say tasty! The thin crust was perfectly crisp. I on'y wish they offered a whole wheat crust option. We decided to go in and pick up, which was easy. The gentleman working there was exceptionally nice and our order was perfect. We will definitely be going back again. I look forward to recommending Doughballs to all our friends!
(5)A M.
Very nice addtion to the Aurora Pizza scene. This was the first time I had a chance to try it out. The speciality pizza's are not for kids. This is grow up pizza. Very cool service.
(5)Emma W.
After posting my sad review a representative contacted me to try try again. They sent me a $20 gift card and I believe everyone deserves a second chance sooooo..... This time we ordered Guinness wings and they were yummy. You could taste the dark bitter beer and the wings were substantial. I'm gonna give the pizza another shot next time I'm watching Netflix and get too comfy to cook.
(4)Ivan T.
This is the first place the girlfriend and I have agreed on involving pizza. The toppings are perfect and the thin crust was great. The only complaint I have is there didn't seem to be enough sauce on the pizza. Good sauce just wish there was more.
(4)Thomas P.
Went there for the first time on Monday!! I bought a Macaroni & Cheese pizza for my kids and a Sausage and Green Pepper and onion pizza for myself and my wife. My kids went crazy over their pizza and I was very impressed with the quality of mine!! The guy at the counter when I pick up the pizza was extremely nice and helpful!! I will be back but I would recommend that the business do some coupons every once in a while to keep there business moving forward!!
(4)Amanda D.
To be honest, I thought this place looked like it had great potential (there was a place in Champaign when I was in college called Antonio's that had unique pizza varieties and I was hoping it would be similar). My husband is a vegetarian so we ordered a Veggie Monster with a side of Parmesan Doughballs and cinnamon sugar Doughballs (with the $30 for $20 deal through Yelp). The Parmesan Doughballs were only OK, they were very heavy and I was hoping they would have been lighter, but that may have just been my expectation. We ordered 6 and got 10, so that was nice. And honestly, the next day they were pretty darn good microwaves (definitely better the second time around). The Veggie Monster Pizza was only alright, it needed some salt and maybe so more flavorful cheese. Next time we will definitely build our own pizza, or I would go back with a meat eater to try one of the others. The cinnamon Doughballs were great- basically a cinnamon dough nut (actually, exactly the same as the cinnamon dough nuts from Ballydoyle, which I guess shouldn't have surprised me - I think they have the same owner). All in all, the experience was OK, but would try a different pizza next time, and probably skip the Parmesan balls.
(3)Cristina G.
This place popped up out of nowhere overnight. It's right next to Ballydoyle downtown and I'm surprised I didn't notice it before. I don't know the exact day it opened but on Monday night after having some drinks I noticed an amazing smell coming from next door. It's pretty small but it's very clean and the staff is very nice. The pizza is great! They offer pizza by the slice which is great for on the go eating. They have the standard cheese, pepperoni and sausage for $2/ slice or for $3 you can get a specialty slice. I tried the 'Mr. Potato Head' slice. It had bacon, cheddar cheese, green onion and potatoes and came with sour cream on the side. It was something different and tasted great. My friend had the 'all American Cheeseburger' it was made of cheese, ground beef, lettuce and fries, yes fries on a pizza. It tasted great too. They offer many other specialty pizzas as well as wings, calzones, build your own pizza, a variety of appetizers which include fried pickles and doughballs (garlic or cinnamon). I tried the garlic doughballs and they were great. They reminded me of some I had when I visited New York years ago. This is a great new restaurant downtown that offers great pizza. It is a little pricey, I believe the "14 was around $15 for specialty, but it's really good and worth a try. I'm going to go back and try the mac and cheese pizza. It's also open late so that's a huge bonus!
(4)Rick B.
I tried a pizza from here last night and it was so good, I've been thinking about getting another one today already! Keep up the great work guys cause your on to something.
(5)Michell K.
Great Pizza for the price! The calzones are amazing, large and filling. There are tons of ingredients to choose from! I ordered the All American Cheeseburger pizza, and it was definately somthing that I will order again. Liked the little doughballs, and my husband liked the wings! Worth a shot people, try it out!
(5)Kate P.
On the menu, they say, "If you don't like it, we don't care." This is a lie. I didn't like it, and they cared. Deeply. Very shortly after I posted my disappointed review, I was contacted by two different people who apologized for my experience. Both were professional and genuine. They assured me that my experience was atypical and promised to follow up with their staff to make sure that the problem would not happen again. They encouraged me to give them another shot, so I did. In the evening this time, just in case. The person taking our order was friendly and efficient. The pizzas were ready when my husband arrived to pick them up. We ordered a Philinator and a plain cheese pizza. I was intrigued by the idea of the Philinator. French fries on a pizza sounded like a potential disaster, but for some reason, I couldn't look away. I had to give it a try. Doughballs pulled it off well. Even after traveling a few blocks to the car and then another 10 minutes before arriving on my plate, the pizza was still nice and hot. The flavors came together pretty well. I felt like it was undersalted until I added the cheese dipping sauce that comes with it. Then it all made sense. The only thing I would change is to add a little more seasoning to the beef - the flavor got lost a bit with the onion sauce. It wasn't bad, though - it just made the beef on the pizza easier to miss with all of the other things going on. The red peppers were fresh and delightful. I would order that pizza again - it is a nice guilty pleasure The cheese pizza was fine. They sprinkle the oregano pretty liberally, which I think is why my kids weren't all that into the pizza (they didn't mind the Philinator, though, that's for sure - next time, we're just getting two of those). It was great the next day, too. I really like the texture of Doughballs' crusts. If it were up to me, I'd add a little salt to the dough. Then again, this might interfere with some of the more inventive topping combinations they offer. Guess I'll have to try more of their specialty pizzas so I can come up with a truly informed verdict. We'll stick with the evenings, in case the timing of the order added to our improved experience.
(4)Greg P.
Have seen this place driving around the area and when we decided to order pizza, i talked my family into trying this place as opposed to our regular pizza place where we have been going for more than 10 years. I ordered a mac and cheese pizza, a chicken popeye pizza, endzone calzone and the caribbean jerk wings. The calzone had great flavor and i'd order it again. The pizzas had soggy crust and seemed to be wallowing in the sauce but the flavors were muted. The wings were a good size but the flavor was weak like the pizza. Almost there guys, but time to taste the food and evaluate some possible recipe changes. Also, i suggest not storing pizza waiting to be picked up in a thermal bag, it gets soggy like mine did, keep them on top of the ovens to stay hot and the crust crispy. I would certainly order the calzone again but none of the rest. One final comment/suggestion, check your website, your menu is only partially readable.
(2)Pamela A.
Wow! What a great surprise this place is! The pizza was terrific, the calzone was perfect. The gentleman who took our order was polite and helpful, and the deliveryman was on-time and very enthusiastic. Definitely our new pizza place, looking forward to trying everything on the menu!
(5)Denise L.
We were there for "Taste of Aurora" last Tues night. The chicken & spinach personal pizza was awesome! The thin crust, flavorful cheese & spices enhanced the flavor. Our friends with us all agreed! We will all return soon.
(5)Tim E.
Based on yelp recommendations, we tried the Mr Potato Head pizza and it was terrific. Unfortunately what we didn't know was that there is no table service. Just a small area with room for about 10-15 people. We ordered at the counter, sat down and proceeded to wait over 50 minutes for 1 small pizza and an order of jalapeno poppers. They didn't even offer to bring the poppers out early. No fountain drinks, which does make sense since there's practically no seating, so we paid for cans of Coke as needed. The worst part of the evening was the single stand-up coin-op video game that blared the same sound effect every 6 seconds. Some other patrons asked the counter worker to turn it off but they said they didn't know how. 10 times a minute times 50 minutes of waiting means we heard that 500 times before we even got our food. Tldr: pizza is as good as the reviews say, but the wait and eat-in experience is horrible.
(2)Amber S.
I don't live in Aurora anymore, and Dougballs is one of the things I miss the most. The wings are great, the Garlic Parmesan ones haunt my dreams. But oh the pizza. The Potato Head and the Philinator(Philly cheese steak) are delicious and well worth the price. The guy that always seems to take our order is friendly and has never once gotten our order wrong. The delivery guys are great, the delivery itself is usually super fast.
(5)Margie H.
I've been so bored with the pizza around here....until I found Doughballs pizza. I'm not big into specialty pizza but we've had this delivered 6 times and its been really great! We order the Unicorns Revenge, its a sausage, pepperoni, bacon and sooo good. The other pizza we have ordered is spinach and sausage with grilled onion sauce... yummmo! Very thin crust and savory sauce. Check for on line coupons before you order.
(5)Meghan F.
A friend of mine introduced me to Doughball's - she lives down the street from the store (I was over for a visit & we ordered pizza - she raved about Doughball's). I was impressed - the food was delicious & so I went home & raved about it to my fiancée. If I'd written this review a few months ago, the review & rating would have been different. My fiancée & I moved to Aurora a couple of months ago, & after moving for the better part of the day, we were getting hungry, so I suggested Doughball's. I wasn't sure if our address was in the delivery zone, so I called to check. The person who answered the phone told me it was, albeit with an attitude. My fiancée called back a few hours later to place the actual order & the person on the other end of the phone gave him a hard time about placing the order because of the address, even though I'd called before to ask. As soon as my fiancée got the words out to confirm the order, the person on the other end of the phone hung up on him. It was a Friday night & busy, I'm sure, but it was rude & a lousy impression to make on customers who wanted to give you business. Food was good enough (really the only reason the review has 2 stars & not 1), but I'm not going to give money to a business who can't muster up some basic customer service.
(2)Giana Z.
Love this pizza place!! Always good! Try the mr potato head. It is to die for! I mean really best pizza in town. And good price.
(5)Margaux D.
Ok so the plus is: amazing pizza. Catchy names. I've had the Mr. Potato Head countless times. We ordered a pizza on Saturday that had pot roast on it. And the "Fricken Cheesy Bread"? To die for. Delivery times, though? They're long. And the location is not too convenient. Lots of one-ways near a casino means trouble for my terrible driving skills. However this last Saturday they delivered a pizza a full 45 minutes early, so that's a definite "thank you!" from me. Whenever I have people over for dinner and don't feel like cooking, I order from Doughballs.
(5)Carlos L.
Sign on front door says 11am to 3am Saturday and Sunday. Drove by at 3:45pm and it's closed. Called Ballydoyle to find out that it is opening at 4pm. No biggie, I'll wait in the parking lot an extra 15 mins. Walked to the front door at 4:05 and the lights are still off. Walked into ballydoyle to find out what's going on... only to be told by a waitress that "she thinks it actually opens at 5pm... However she isn't sure because she hasn't seen anyone yet". Why have hours posted on the door if you don't adhere to them.??!!?? I decided to not chance it still being closed in an hour from that point... So I drove up the street to Spizzico's and got fresh pizza there instead. Would have loved some Dough balls of course... But I digress. Hopefully this isn't a new trend. Where is the customer service and management? :(
(1)Kristen V.
New favorite place! My husband and I were searching for some good pizza last night and stumbled upon this place on yelp. Holy yum! We ended up going to pick it up in 20 min instead of waiting an hr for delivery and it was so good! We ordered the spinach and artichoke one and got a free order of cinnamon doughballs with the yelp check in which were a perfect dessert for my sweet tooth. We will definitely be ordering here from now on!!
(5)Ryan C.
We ordered the doughballs and Hog Heaven. The pizza was not quite upto the hype. Very little sauce and the outer edge of the crust was very bland. They give you sides of barbecue sauce and ranch but that still did not help with the pizza. As for the doughballs I do not know where to start. They deserve all 2 of the stars on this review. I have not had an appetizer with that much flavor. If I knew they tasted that good I would of bought 2-3 orders of them. If I am ever in Aurora again I would definitely go back for the Parmesan doughballs and knowing how good they are, I would but the cinnamon doughballs as well. It took us over an hour for our food which was a bummer as well.
(2)Jeff T.
I never went to their pizza place, but they were vending at a softball tournament. I got a personal sized pizza and it was awesome! Crispy crust, great wood oven taste. Loved it.
(5)Amanda D.
They were at Motorcycle Sunday at Phillips Park the staff was great and the food was amazing!! I will have to visit your actual location. The pizza was amazing!!!
(5)Joel T.
Another amazing experience. I ordered the Unicorns Revenge and Veggie monster this afternoon and was out of this world. The crust is thin, but still airy and has a nice crunch. The vegetables were so fresh tasting and perfectly cooked. The service, so friendly and awesome from the phone call to the delivery, on point. Please, please use these guys for your next party or just your pizza craving.
(5)Sarah F.
We just had to relocate to this area for our company from about 70 miles away. It is difficult to park near this restaurant. Once getting inside the employee working was not the most attentive person. There wasn't a single person in there from the time we arrived to the time we finished eating and left. There really is not much seating and what is there is very uncomfortable. It took forever to get our food. The doughballs were not very good. The pizza was pretty terrible honestly. There was an inch of standing grease on the crust. It did not taste very good and it was just a mess to attempt to eat it. I had 2 of the tiny triangle corner pieces and gave up. My husband and dad tried to finish the pizza and doughballs. It was excessively salty and greasy it just gave me a stomach ache. I used to make pizzas by hand in a pizza place years ago so I have some knowledge on the matter. Not so great.
(1)Jacqui S.
We love their pizza, but the customer service is awful. Ordered a pizza at 4:30 and was told it would be delivered within the hour. 6:00 now and it still isn't here. This pizza is too expensive to treat your customers this way. Order from somewhere else.
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