I often frequent Starbucks when I'm away from home, mostly just for the internet an' a cheap drink to hang. But it's always interesting to see the differences in atmosphere, buildings, people, and customer service/workers. All in all my experience with this one was very positive. Very nice mellow vibe on the sunday I came and such a large place. (As another patron said the bathroom is less than desirable, but hey it's a bathroom. And at least they have one they let you use! Haha.)
(4)
Melissa L.
wait was kinda long. almost $6 for a grande iced thai with extra shot. norm in Oahu it would be $4.80.
(2)
Kelsey F.
Most of the time I have a good experience here, but sometimes they rush you through ordering (rude) and forget to add certain things to your drink when you ordered them (rip off). It's not the business though that makes that experience bad, it's the employees. When they DO get my drink right, I always enjoy it. When they smile and don't smirk, it makes my experience comfortable. Comfort, to me, is the most important thing when shopping and buying things.
(3)
Kenn P.
Had to stop in and get a venti cappuccino for old times sake. I remember when this was the first and only Starbucks location on the island, and now they are everywhere.
(4)
Chris G.
It's Starbucks, you know what you're getting by now here :) They were the only coffee shop open @ 5:45 am on a Friday so I could get my conference call done with the mainland. Gotta love them for that.
(4)
Cheryl G.
Maybe I'm a little biased because they're right next door to where I used to work AND Starbucks does have a bank account there AND I know pretty much everyone that works here. Ashley the GM is great! Everyone is so lively & full of aloha spirit. I wish they would train all Starbucks employees!! Hahaa..they make the coffee perfect every time.
(5)
Sandy B.
Usual starbucks. Tables outside available. Good small choco donuts.
(4)
Camille H.
Usual Starbucks but they are not so friendly here and the bathroom was a little on the gross side. Probably because of all people coming in and out.
(3)
Steve R.
Great friendly service. Drinks were made extremely quickly and the free google wifi is lightning fast! I love this Starbucks and encourage anyone in the area to give it a try!
(5)
Cath M.
Desperate times calls for desperate measure... Arriving at OGG sans sleep ... didn't trust myself to be able to drive to Paia for Anthony's Coffee in one piece... I found my rental car veering towards here. It sufficed... triple shot soy mocha. Gave me enough energy to drive to our house and allowed me to enjoy the much needed Maui air that I so desperately missed! Friendly staff but it's just a normal Starbucks... with Aloha souvenir stuff.
(3)
Boris G.
Conveniently located on the road to/from the airport, service is friendly but could be a bit faster.
(4)
mark y.
compared to mainland starbucks, this one and the other starbucks in Pukalani have most excellent service. is it the aloha of the people? I've been to this one twice on the same day, experienced different crews. no hassle with refills or modifying the order after it was made. even though both times, the lines were long (especially the morning), they didn't try to rush you and didn't try to look stressed. yes, you are not here to get high end gourmet coffee in an extraction contraption-- you are only here to get caffeine in a convenient, standardized fashion and to use your gold card.
(4)
Ray N Heather R.
all I can say is that so far every location has their own way, their own way of service, product ,attitude...go to one location and they introduce to you an awsome drink, the next day you go to a different location and order that new drink and they look at you like you in the wrong place. ...but it's starbucks...if your a gold member then your still gonna go to Starbucks.
(3)
Stephanie A.
I like this Starbucks it's friendly nice and clean. It is below zero I there which I don't like, it doesn't have to be that cold but I guess it's better than the A/c being broken and it gets to warm that would be uncomfortable! I got a tall Non Fat White Mocha Latte Delicious!!! I added a little bit of Cinnamon powder which made it a little tastier go Starbucks!
(4)
Joel V.
One of the many Starbucks located in Central Maui. Located at the Maui Marketplace. Probably the largest in seating. It has both indoor and outdoor seating. The outdoor seating is fronted by Dairy Rd. One of the busiest roads on Maui. If sit here long enough, I think the whole island will pass by you. The service is good. They get drinks and food to you promptly and with a smile. They have free Wifi. If you need to kill some time before your flight, you can have some coffee and surf the net. The location is very close the Kahului Airport. The place is always busy. Almost as busy as the Kaahumanu location.
(4)
Chris L.
This is the closest starbucks before you get to OGG airport. It was perfect because it opens at 4am. It was the only thing closeby that was open that early and they offer free wifi, coffee and breakfast that I can get here before we had to return our rental car.
(4)
Shannon L.
Normally I don't have a problem at this location but today is not good! As I walk in, I can see the partners are not smiling and are not in a good mood. It becomes apparent that the person in charge (shift sup Jamie) is the one causing the distress. She obviously cannot handle the stress of what she's doing and is making everyone else feel it. Twice in my short visit she's redirected her partners in not a wonderful way and loud enough for the customers to hear and has been calling out drinks so fast that customers are questioning what she said and what drink is theirs. No smiling and no eye contact. Also, a customer tells her "have a good day!" And she replies with "I'll try". This was not a good customer experience! Someone needs to teach her a better way to communicate with others!
(1)
Debbie R.
Fast service, clean facilities and free wi-fi
(4)
Yvette K.
Love this location, David is the best! Great service and they always get it right! Grande Skinny Vanilla Latte ,quad shot, no foam
(5)
Lisa F.
Honestly no matter where I sat, the music blared so loud!! It was really not respectful in my opinion
(2)
Donna C.
They were open on Christmas day! Really needed it since I was heading towards Hana in the morning at 6am and this was a good place to stop for some breakfast before the long drive and nature hikes. Friendly employees with a big smile in the early morning ; D!
(4)
Mitzi D.
This is one of the more messy Starbucks. The workers are very friendly. Too crowded. Ditto someones review of the gross restroom. YUCK
(2)
Jenn M.
If I can avoid it, I will never go to this Starbucks again...and given that I have moved from Maui, that should be pretty easy. I have visited this particular Starbucks twice. The first time the service was mediocre at best: the barrista acted as if my business meant nothing. She didn't smile or respond to my attempts at small talk (given because the store was really slow). The second time was the kicker. My best friend, my husband, and I went in. We all ordered coffee. I ordered food as well. My best friend got her coffee. My husband got his. I waited...and waited...and waited. After 20 minutes, my husband asked what was going on. He was assured my order would be up soon. After another 10 minutes, he asked again. He was then asked what my order was. All said and told, it took nearly 45 minutes for me to get my order. And then all we were given was a voucher for one free drink?!?!?! I could have finished my order 3 times over in the time I had to wait! I will never go to the Starbucks on Dairy Rd again, and I strongly suggest others don't either.
Zach K.
I often frequent Starbucks when I'm away from home, mostly just for the internet an' a cheap drink to hang. But it's always interesting to see the differences in atmosphere, buildings, people, and customer service/workers. All in all my experience with this one was very positive. Very nice mellow vibe on the sunday I came and such a large place. (As another patron said the bathroom is less than desirable, but hey it's a bathroom. And at least they have one they let you use! Haha.)
(4)Melissa L.
wait was kinda long. almost $6 for a grande iced thai with extra shot. norm in Oahu it would be $4.80.
(2)Kelsey F.
Most of the time I have a good experience here, but sometimes they rush you through ordering (rude) and forget to add certain things to your drink when you ordered them (rip off). It's not the business though that makes that experience bad, it's the employees. When they DO get my drink right, I always enjoy it. When they smile and don't smirk, it makes my experience comfortable. Comfort, to me, is the most important thing when shopping and buying things.
(3)Kenn P.
Had to stop in and get a venti cappuccino for old times sake. I remember when this was the first and only Starbucks location on the island, and now they are everywhere.
(4)Chris G.
It's Starbucks, you know what you're getting by now here :) They were the only coffee shop open @ 5:45 am on a Friday so I could get my conference call done with the mainland. Gotta love them for that.
(4)Cheryl G.
Maybe I'm a little biased because they're right next door to where I used to work AND Starbucks does have a bank account there AND I know pretty much everyone that works here. Ashley the GM is great! Everyone is so lively & full of aloha spirit. I wish they would train all Starbucks employees!! Hahaa..they make the coffee perfect every time.
(5)Sandy B.
Usual starbucks. Tables outside available. Good small choco donuts.
(4)Camille H.
Usual Starbucks but they are not so friendly here and the bathroom was a little on the gross side. Probably because of all people coming in and out.
(3)Steve R.
Great friendly service. Drinks were made extremely quickly and the free google wifi is lightning fast! I love this Starbucks and encourage anyone in the area to give it a try!
(5)Cath M.
Desperate times calls for desperate measure... Arriving at OGG sans sleep ... didn't trust myself to be able to drive to Paia for Anthony's Coffee in one piece... I found my rental car veering towards here. It sufficed... triple shot soy mocha. Gave me enough energy to drive to our house and allowed me to enjoy the much needed Maui air that I so desperately missed! Friendly staff but it's just a normal Starbucks... with Aloha souvenir stuff.
(3)Boris G.
Conveniently located on the road to/from the airport, service is friendly but could be a bit faster.
(4)mark y.
compared to mainland starbucks, this one and the other starbucks in Pukalani have most excellent service. is it the aloha of the people? I've been to this one twice on the same day, experienced different crews. no hassle with refills or modifying the order after it was made. even though both times, the lines were long (especially the morning), they didn't try to rush you and didn't try to look stressed. yes, you are not here to get high end gourmet coffee in an extraction contraption-- you are only here to get caffeine in a convenient, standardized fashion and to use your gold card.
(4)Ray N Heather R.
all I can say is that so far every location has their own way, their own way of service, product ,attitude...go to one location and they introduce to you an awsome drink, the next day you go to a different location and order that new drink and they look at you like you in the wrong place. ...but it's starbucks...if your a gold member then your still gonna go to Starbucks.
(3)Stephanie A.
I like this Starbucks it's friendly nice and clean. It is below zero I there which I don't like, it doesn't have to be that cold but I guess it's better than the A/c being broken and it gets to warm that would be uncomfortable! I got a tall Non Fat White Mocha Latte Delicious!!! I added a little bit of Cinnamon powder which made it a little tastier go Starbucks!
(4)Joel V.
One of the many Starbucks located in Central Maui. Located at the Maui Marketplace. Probably the largest in seating. It has both indoor and outdoor seating. The outdoor seating is fronted by Dairy Rd. One of the busiest roads on Maui. If sit here long enough, I think the whole island will pass by you. The service is good. They get drinks and food to you promptly and with a smile. They have free Wifi. If you need to kill some time before your flight, you can have some coffee and surf the net. The location is very close the Kahului Airport. The place is always busy. Almost as busy as the Kaahumanu location.
(4)Chris L.
This is the closest starbucks before you get to OGG airport. It was perfect because it opens at 4am. It was the only thing closeby that was open that early and they offer free wifi, coffee and breakfast that I can get here before we had to return our rental car.
(4)Shannon L.
Normally I don't have a problem at this location but today is not good! As I walk in, I can see the partners are not smiling and are not in a good mood. It becomes apparent that the person in charge (shift sup Jamie) is the one causing the distress. She obviously cannot handle the stress of what she's doing and is making everyone else feel it. Twice in my short visit she's redirected her partners in not a wonderful way and loud enough for the customers to hear and has been calling out drinks so fast that customers are questioning what she said and what drink is theirs. No smiling and no eye contact. Also, a customer tells her "have a good day!" And she replies with "I'll try". This was not a good customer experience! Someone needs to teach her a better way to communicate with others!
(1)Debbie R.
Fast service, clean facilities and free wi-fi
(4)Yvette K.
Love this location, David is the best! Great service and they always get it right! Grande Skinny Vanilla Latte ,quad shot, no foam
(5)Lisa F.
Honestly no matter where I sat, the music blared so loud!! It was really not respectful in my opinion
(2)Donna C.
They were open on Christmas day! Really needed it since I was heading towards Hana in the morning at 6am and this was a good place to stop for some breakfast before the long drive and nature hikes. Friendly employees with a big smile in the early morning ; D!
(4)Mitzi D.
This is one of the more messy Starbucks. The workers are very friendly. Too crowded. Ditto someones review of the gross restroom. YUCK
(2)Jenn M.
If I can avoid it, I will never go to this Starbucks again...and given that I have moved from Maui, that should be pretty easy. I have visited this particular Starbucks twice. The first time the service was mediocre at best: the barrista acted as if my business meant nothing. She didn't smile or respond to my attempts at small talk (given because the store was really slow). The second time was the kicker. My best friend, my husband, and I went in. We all ordered coffee. I ordered food as well. My best friend got her coffee. My husband got his. I waited...and waited...and waited. After 20 minutes, my husband asked what was going on. He was assured my order would be up soon. After another 10 minutes, he asked again. He was then asked what my order was. All said and told, it took nearly 45 minutes for me to get my order. And then all we were given was a voucher for one free drink?!?!?! I could have finished my order 3 times over in the time I had to wait! I will never go to the Starbucks on Dairy Rd again, and I strongly suggest others don't either.
(1)Rocky N.
Good enough. Quick service.
(4)