4. Restaurants

Jade Dynasty Seafood Restaurant

1450 Ala Moana Blvd,4th Fl, Ste 4220, Honolulu, HI, 96814
  • (808) 947-8818
  • Store is closed

Jade Dynasty Seafood Restaurant Menu

Sorry, We are updating this restaurant menu details.

Sorry, We are updating this restaurant cholesterol menu details.

  • H L.

    I had the pleasure of dinner here with a couple gfs and the 4 kids. I must say that the food and the service was excellent. My gf R attended a birthday dinner a previous evening and wanted to return and so we went. John Lung (one of the twins) was our waiter. He was attentive and courteous and our food came out quickly. Also our tea kettle was refilled quickly and we very much enjoyed our dinner there. We ordered the fried rice, beef chow fun, Peking duck with buns, walnut shrimp and watercress soup. Everything was yummy. I know the prices are a bit higher here but it's worth at least 1 visit, perhaps for a special occasion with friends/family or even for a date. =) I saw some of the other reviews weren't so generous with the stars so I hope JD reads all the reviews and continues to strive for better service. For us, it was an excellent experience upon entering to the moment we left. Thanks to John and the JD staff!

    (5)

  • Michael T.

    Decent Dim-Sum. Good Service. Convenient location. The Chinese music in there was a bit too loud for my tastes however. Besides that, price is very reasonable. Have not tried their other offerings besides dim-sum though.

    (4)

  • Chase A.

    Very good food and service. The egg drop soup was the best I have ever had. Big portions so eat family style.

    (4)

  • Sam B.

    Went here for lunch (Dim Sum) on 2/04/12. Food was excellent the service not so much. Got two of our dishes right away then nothing for 15 minutes still another 15 minutes after that before we got our last dish. I wouldn't have minded if I was occasionally updated as to what was going on. All the waiter had to do was say we're really busy it's going to be about 10-15 minutes before you next dish is ready, but he ignored us instead. On the bright side lots of TVs that were showing college basketball. Also the new home of the Perry and Price Saturday morning show.

    (3)

  • Ruth T.

    Came for a very late dinner and wanted something not too heavy. Jade does such a great dish with the string bean and spicy pork. Also had the sizzling platter of oysters cooked with ginger and green onions. It was done just right and the oysters were very tasty. To top dinner off, the mango pudding! Not overpowering with the mango, just sweet enough to whet the palate. It was a dining success!

    (4)

  • Shaunevalice L.

    Went on Mother's Day for the Mothers Day buffet. Food was served in disposable aluminum pans and crab legs were ice cold. I watch them grab multiple tables drinks to go for refills and come back and not know which drink to give to which table makes me wonder do they give the wrong drink to the wrong table all the time. wait staff needs some serious help can't believe that they actually include a tip already on the check as if the service was that good! I've had better Chinese food at Number 1 Kitchen in Waianae and that's the takeout place. Not to mention the price is ridiculous having to pay $21 for a 3 year old is just absolutely insane. Needless to say I won't be returning there.

    (1)

  • Troy C.

    We had pretty decent dim sum during our mid-June visit. While there was a line waiting it was steadily moving. The staff appears to be orchestrated via radios and earphones which seemed to make the service flow well. No carts sailing thru the aisles here, Dim sum was ordered from a check sheet and main entrees were ordered verbally. As we ordered new items, they appeared at the table within a few minutes. There wasn't the brazen push to get our party unseated and out the door immediately when lunch was finished; unusual for a dim sum restaraunt. Overall we had A LOT of dim sum and all was very good.

    (4)

  • Brennah L.

    When we first arrived we had to wait 15 minutes. As we were waiting they had some sort of loud music dance things going on. It was cool at first but my ears were pounding and we finally got out table and the dance was still going on with the pounding drum. I had to cover my ear it was so loud. Finally it stopped and we could actually look at the menu and think. Firs thing I noticed when we sat down was that my tea cup was dirty and had some dried food stuck inside of it. I asked for another one and they replaced it. We had a group of 5 people and we ordered 4 dishes because we thought that would be enough, but when the dishes arrived they were not really big enough to share. We each got maybe a spoon full of each dish and that was about it. The food was not bad, but there was hardly any sprinklings of meat in the dishes that were supposed to have meat as one of the main ingredients. I asked for sugar for my tea and he said he would get me some, but I never received any. The staff seems slow and by the time we were ready to pay no one came around to take the ticket. When we finally flagged them down to pay, it took them about 30 minutes, no joke, to split the bill. How long and how many people does it take to split the freaking bill? Apparently it takes 30 minutes and 4-5 people huddled around the register to do it. Do yourself a favor and go someplace else.

    (1)

  • Robert M.

    Wasn't dissapointed. Had a few creative items. Dim sum standbys are better than average. Tea over steeped.

    (4)

  • Jaymi G.

    Jade Dynasty always has quality food. The restaurant is clean and the servers are kind, never rude, as some dim sum places can be. There are times when my dim sum comes out to me at room temp but it doesn't happen often. I've noticed it only really happens when I eat in the afternoon, around 1-3pm. The food is always cooked properly when I dine in. (My bf and I once had an under cooked pork Sui mai in another dim sum place, we haven't gone back since.) The dim sum is a little pricy but the quality and the service make the end bill worth it for me. The staff is always walking around checking on customers, ready to take away the empty baskets from crowding the table. I love that the restaurant is CLEAN! I love dim sum but some places don't seem to care to double scrub their restaurants, not the case here. Or maybe it's because Jade is still fairly new, either way, cleanliness in a restaurant is very appealing! Jade dynasty is also very convenient for my bf and I so I'm sure we'll continue to as regulars here.

    (5)

  • Sherrie D.

    Ok, short review; been here at least a dozen times and mostly it's good but this time it was just ok. Had a dinner here for my Aunt's last Birthday, why last Birthday, because she was given a year max to live. The family got together and scheduled a dinner to celebrate her day. Well the food itself was good. The timing was extremely poor for at least 9 courses, all of which came within 20 minutes, saying all the courses came out of the kitchen one after the other; no breathing room. In fact when the soup was served and before we were done, a plate of beans and pork came out; placed on the table while everyone was drinking the soup. I wondered at that time, is this an appetizer? Nope, it was the start of all the dishes coming to the table. Dinner at 6:45 all courses were out by 7:15. The End. It was sad.

    (2)

  • Noelani C.

    This restaurant has the yummiest tripe curry, egg drop soup is superb, the dim sum and char siu bao is so soft and tender. The look fun noodle w beef and tendon is sooo good! Melts in your mouth! The service here is excellent! Everyone works together as a team! My tea is always refilled and they are very attentive to giving my daughter napkins, and refilling my water! I will definitely dine here again soon!

    (5)

  • Christine L.

    Honestly the worst service I've ever received here. Two stars only because the food is still amazing. Waited 20 mins for a side of rice. All servers ignoring us and helping other tables who were seated after us. Rude when we ask where our food is. No tip today.

    (2)

  • Hazel I.

    Jade dynasty is one of my favorite places to get dim sum! Make sure you go early otherwise the wait can be up to an hour. The taro buns here are so delicious! And of course you have to get the traditional stuff like pork siu mai, baked manapua, and deep fried shrimp wonton.

    (4)

  • Toby T.

    Simply put, this is the best Chinese restaurant in Hawaii. Not only is the food delicious with a variety of unique flavors not found at other Chinese restaurants, but it is clean and lots of free parking! The restaurant is located in Ala Moana Center in the Hookipa Terrace (near Mai Tai Bar and California Pizza Kitchen). I came here for both lunch and dinner, each time the food and service exceeded my expectations. For dim sum, try the Snow Mountain Char Siu Bun or the Chives Dumpling. For entree the Tea Smoked Shrimp or the Look Fun with Choi Sum. The restaurant also has a variety of private rooms that you can book (I think they could fit as much as 50).

    (5)

  • Nikki H.

    This place is more like a 3.75. I came here for a going away dinner, and we were sat in one of the private rooms. I thought that was a great option because it's nice to hear only the people you're wanting to hear, and not the whole restaurant. Also, I have a kid, and you can close this space in and not be worried about them seeing the live lobster/crab/prawn tanks and taking off. The portions are family style and our table had a lazy susan in the middle so sharing was super easy. There was a TV on the wall, maybe for karaoke?, not sure, because it wasn't on and I was fine with that. I ordered the Sigapore Mei Fun, which is my go to Chinese dish, and I thought it was great. It could always use some more spice, but I was happy with my choice. Since this place in in the Mall, I won't be coming here on the regular. If I'm already at the mall and I all of a sudden am craving Chinese food, then I'll stop by. If someone was to suggest this place again, I wouldn't be mad about eating here, just that they are making me go to the mall to eat. At least parking is ample.

    (4)

  • Tony C.

    Been there twice during this week. Both times were excellent in terms of food and service. Willie was our server the first time. He was friendly and helpful, a joy to have when you have question about menu items. Today we brought an old friend to join us for dimsum. Our server was Ling and she was just as wonderful, attentive, pleasant and nice. Thank you, Jade dynasty, for the great food. And thank you, Willie and Ling, for your superb service that made our meals memorable.

    (5)

  • Edwin Y.

    This is the only Chinese restaurant my wife would like to go to after we tried all the Chinese restaurant in Oahu. Clean, delicious, fast service, those are all the decent words I would like to share to Jade D!

    (5)

  • Diamond T.

    The food was pretty great! THE SERVICE SUCK!!! Waited for food that never came. So we just cancel it. Ask for water 5 times no refilled no extra napkins Ask for forks 5 times. Waitress ask if I was ok I said NO an 7 different people came to see what's wrong. Waited 15 more mins for our check. After all that they gave us dessert for free. I didn't leave a tip. But still the FOOD WAS ONO (delicious)

    (1)

  • Jon L.

    Legend and Royal Garden have been at the top of the heap for quite some time as far as dim sum in Honolulu goes. Jade Dynasty, which is a fairly recent addition to the Chinese restaurant scene has worked itself into the conversation of being considered in the same league as those two aforementioned restaurants. Jade Dynasty has a prime location as it is located at immensely popular Ala Moana Center. Had dim sum with my family here including aunts, uncles and cousins. Since our group was so large, we were able to sit in a private room to the side. It was quite baller with the fine décor and the large flat-screen televisions. The restaurant is quite stylish and reminds me of the large dim sum restaurants that I tried while in Hong Kong. As for the dim sum, I find the menu to be the most innovative in town and very HK-style. There are numerous items that you would not find at any other dim sum restaurant in town. The dim sum here does not comes from a push cart like most places in town. You order from the menu and items are delivered fresh from the kitchen. I really enjoyed the dim sum here. The spring (or was it snow) mountain buns were my favorites. I had both kinds. The coloring of the buns is unique which makes them fun to eat. The coconut version was incredibly good. Service was good throughout the meal. Though since everything is ordered, your dining experience will be longer than at a dim sum cart restaurant. We ordered a couple of noodle dishes that took quite some time to be served. It ended up being a two hour meal as a result. If you are looking for the most innovative dim sum menu on the island served in a stylish environment, visit Jade Dynasty.

    (4)

  • Claire F.

    First impression: RIDICULOUSLY cold AC! I love that they serve dim sum into the late afternoon (I think until 4pm?), which is a big plus for people like me less willing to fight my way through Chinatown to get my dim sum fix. However, they don't use dim sum style carts. Instead, you mark which dishes you want on a piece of paper and they bring it out for you. This is cool because you would think you'd get all your food at once (we didn't), but I think I still prefer the dim sum cart experience. I love the modern decor and the overall cleanliness of the restaurant. They also offer a free medium-sized dim sum dish when you check in through Yelp. We tried to claim this, but had to go through two managers to do so! Taste-wise, the food was delicious. Everything we ordered was very good (and seemingly authentic); so good that I ate til I was stuffed to the brim! HOWEVER, back to the AC. The only reason I couldn't completely enjoy my food was because of that ridiculously cold AC blowing cold air onto my hot dim sum food! Grrrr...I also had to pour myself numerous cups of tea, just to keep myself from shivering during the meal. And, mind you, I was already wearing jeans and a (light) sweater! It makes me sad to say, since I really enjoy the food and location of Jade Dynasty, but I probably won't be revisiting unless I'm well-equipped with a winter jacket!

    (3)

  • Maka K.

    I don't go to dim sum places often, but I do like Jade Dynasty! It's conveniently located in the Ala Moana mall & parking is so easy! Reservations: If you've got a large party, make sure you call in a reservation so you can be sure that they've got enough space for you! Service & Ordering: Most of the staff are very terse; it's really the only reason why it's 3 stars, not 4. I've never gone w/ a Chinese speaking Chinese person, so I don't know if they'd treat us differently w/ a native speaker or not. My experience thus far has been that I mostly haven't spoken to any server for more than, "Can we have more tea/water, please?" or "Can we have the check? Thanks." In addition, I was really confused the first time I ate there because they didn't really explain things. They left the menus and a paper list and I had no idea what to do w/ the list. No one came by to ask if we were ready to order, and I didn't understand at the time, but the servers would walk by glancing at our paper list everyone once in a while. I had to flag someone down to explain that we had to write our own order on the paper list (there were corresponding boxes for each menu item), and then they'd come take the order off the paper. Food: I've only ever gone for the dim sum, but it's good dim sum! I really like the Snow Mountain Char Siu buns (think tiny manapua but a little sweeter), BBQ honeyed pork, shrimp spring roll look fun (spring rolls wrapped in look fun noodles), spring mountain coconut buns (dessert-like & delicious)! It's really easy to either eat alone or to split the food that gets ordered. Overall, it's pretty affordable & the food it good. I would eat there again, but not unless I have other people to eat with.

    (3)

  • Robert W.

    Went to group function and had a nice private room. Interesting dishes: oyster with condiment sauce served on plate but in oyster shell, vegetarian mushroom dish, main lobster served on bed of mocha rice, chicken soup with won book and shiitake mushrooms, steamed parrot fish, e mein noodle dish and most interesting, steamed pork rib with dark sauce, served with steamed bun. So, instead of kau yuk, we were served fall off the bone pork rib with dark tasty sauce which you peel off bone and put instead bun (broccoli spear with dish). All dishes tasty and given in right proportion. Service was good. Wait staff very efficient and polite. Parking surprisingly difficult, but it was a a Saturday night.

    (4)

  • Erin Y.

    Came here twice, once for dim sum and once for dinner. Dim sum was standard fare, but generally good. We had all the classics and nothing really disappointed. The lobster over lo mein noodles was particularly good. For dinner, we had another lobster with fried garlic and black beans that wasn't quite as impressive as it wasn't cooked as well. A couple highlights from dinner were the smoked whole chicken and drunken clams. Other than that, most of the food we had was again, fairly standard Chinese food. It's a good place to come with a large party as they have nice private rooms in the back. I would definitely come again for good Chinese food or dim sum.

    (3)

  • Izabella P.

    Jade dynasty has delicious shrimp dumplings, it's a must. If you check in on yelp you get a free dish of Dim Sum. Service is great :) plus you get free hot tea

    (4)

  • Jenny S.

    I came here for lunch on my co-worker's suggestion and I'm glad I did! During lunch, Jade's becomes a dim sum restaurant and the prices here are decent, ranging from $3-$7 per plate. My favorite dim sum was the chives and shrimp! It was so delicious and totally worth $3!! The dim sum classic dishes are all available at this place and for the most part will be $3, which I find to be reasonable as each place comes with 4 pieces. The deduction of a star is due to lack of expedient service. When we came for lunch the place was half full and there were many available waiters, but it took a while for us to get our water and tea. We also never got a refill on the spicy mustard we asked the waiters and waitresses for. Due to the cheap prices and little to no wait for seating, I will definitely come again! This is a great place to grab some dim sum and not break the bank! Plus after lunch, Ala Moana is filled with places for yummy dessert!

    (4)

  • Irene G.

    Came here for dim sum for the first time yesterday and will probably not come back here again. I've eaten here for dinner before and my experience was much better. This review is for their dim sum service only: Came in a little after 1:30 pm and to my surprise they serve dim sum until 5pm. Since it's located in the Ala Moana shopping center it's really convenient if you're already shopping. The hubby and I walked in and they seated us right away at a 5 person round table. After shuffling around to find the best seating arrangement we asked for a smaller table. We waited about 5 minutes until something opened up. Got seated by a friendly hostess at a 4 person square table and again played musical chairs. There was a bar that blocked your legs from going all the way under the table on 2 seats, and there was water dripping from the table cloth on one seat. After about 3 min someone came over and poured us some tea. They leave you with this place card and since it was our first time here we didn't know what their process was. No one explained it to us and we looked like idiots with a closed menu waiting for someone to come and take our order. Finally I asked a server and supposedly you're supposed to fill out the card with what you want and give it to your server (whom we still don't know who he/she was). The food came out rather quickly but prepare to be very thirsty and want something sweet later. Everything was really salty and had a different taste to it. I don't know if this is what you call authentic dim sum but it wasn't the kind I was used to. Overall I probably wouldn't come here again but definitely worth trying to find out for yourself.

    (2)

  • Cj Z.

    I finally tried the dim sum here. I tried their dinner when they were first open. I still remember my beef stew was cold when it came to the table :( so last Saturday I went for their dim sum, I finally understand why this nicely decorated restaurant would have such low rating. Their dim sum sucks. I had the worst chicken feet and xiao long bao ever. I went to jade dynasty for dim sum mainly to try the corn cake. The corn cake is not what I expected. I had the authentic corn cake in China and the ones at jade dynasty is way different. I would never go back for dim sum again. The service is fast.

    (2)

  • Drew F.

    This is a follow-up review from last yr, since back then I didn't get a chance to actually sample any food. In that regard, the restaurant and mgr did right by us on multiple levels (mahalo!). Part of that was a gift card that we used for the following review: We ordered the Seafood Wonton Soup, Pot Stickers, Braised Oysters, Jai (Monk's Food), Roast Crispy Beef Tenderloin w/ buns, Honey Walnut Prawns, Pan-fried Noodle w/ Seafood, and a green veg dish that I can't remember what they called, but it's a common favorite (Chinese Water Spinach or Kong Xin Cai). I need to preface this by saying we ordered some items that we would NOT ordinarily order either because of the price or because it's a bit more unusual for our standard. Of note, we normally wouldn't order the beef tenderloin because it's $20+ (4 steamed buns add'l $2). They were indeed tender and very tasty; a hint of spice, which I actually didn't notice, but my wife & mother-in-law did. Although it was good, none of thought it was worth the price, especially given the portion size. The wonton soup quality was exceptional! the broth is to die for. the seafood wontons were fairly large, and the greens were tender and fresh. The only criticism is the $4/individual, especially given the smaller portion size (large irreg-shaped bowl, but the capacity's not that great). but the broth is to die for...did I mention about the broth? Pan-fried noodle w/ seafood: very good portion size, excellent noodles, fresh vegetables and various seafood items. One of those dishes you ought to include automatically because it's a crowd-pleaser. The Jai and was excellent (according to everyone else at the table; I'm not a jai-eater). Portion size seemed very good. The portion size for the oysters was on the small side, though, and the oysters themselves were not exceptional. Again probably not something we would ordinarily order but enjoyed trying out in this circumstance. The Honey Walnut Prawns were good - prawns were ok to decent size with good texture and flavorful sauce (slightly on the sweeter side, if you like that). Candied walnuts were good (my mother-in-law seemed to like them a lot). Portion size was average. Pot stickers: great "skin" pan-seared perfectly. no comment on the filling. on pricey side for 5 pieces, which in many other Chinese restaurants offer 6 for that price. or less $. and last but not least, the Kong Xin Cai in garlic sauce: I decided to order this partly because I wanted to make sure my vegetarian daughter would have enough to eat, partly because this is a Chinese staple that's found in every beer garden. It's comparable to edamame in Japanese restaurants (side note: the garlic edamame at the Pineapple Room in Macy's at Ala Moana Shopping Ctr is also to die for). and it was good for sure. but $15.95! won't be ordering this on our dime. re "non-food" stuff: ambiance & decor terrific! love the piped in Chinese music. All of that gives the place a "high-end feel". Waitstaff terrific, very attentive, very friendly. So I just don't understand the reason for the 5-min spray-on make-up infomercial on all the flatscreens along the bar! My only conclusion is that this make-up company is actually PAYING for their infomercial to be played in the restaurant. #trainwreck So the food quality was definitely above average! Service excellent! Decor excellent! Portion size ok. Price....Here's a suggestion on the price: offer a (real, like 10% or more) kama'aina discount if you want to keep the local residents interested in coming back (fyi The Plumeria Beach House Restaurant at Kahala does that).

    (4)

  • ABC M.

    If plaid is the hottest trend now, then Jade Dynasty is the hottest trendy Chinese Restaurant. Jade serves all your traditional Chinese cuisine, but they also serve other dishes that take Chinese and dim sum to a whole other level. They take conventional dishes and then put their spin and make it their own. Take for instance your typical steamed char siu bun or what we know it as "manapua." Their manapua is far from ordinary with a sweet crispy outer bun layer. Is it manju? Sweetbread? Manapua? It's all of those wrapped into one. It's fantastic. It's called Snow Mountain...absolutely heaven! Their beef stew with tendon in a hot pot and look funn is also a winner! I swear that anything that comes in a hot pot makes a dish all the more better! What a savory delectable experience. This restaurant is always trying new concoctions and pushing the envelope with its new recipes. I have to say it's working!

    (4)

  • Rheena A.

    Dining here is great, especially during dim sum hours! The service is very attentive and the food is worth every penny! Great to go here with your best friend!

    (5)

  • Megumi H.

    This review is for their dinner items only. We ordered: Jellyfish Shrimp with chili sauce Squid & ong choy Seafood noodle soup Yang chow fried rice Cold ginger chicken Jellyfish was okay. Very little jellyfish with a whole bunch of cucumber. Yang chow fried rice was edible. Everything else was unmemorable, not impressive at all. I'm usually not this critical, but I was extremely disappointed to say the least. I was also hoping our server would divide noodle soup into small bowls, but that never happened. Hm, I thought that was little unusual for a seemingly upscale Chinese restaurant. I guess, for a fairer assessment, I need to return for their dim sum sometime.

    (1)

  • J D.

    Lived in Honolulu for years, but this was my first time venturing into Jade Dynasty. Food was good, but more of a 3/5 (only because dim sum competition is fierce on the island, and in comparison to others, it was okay). With 12 people, we tried a pretty large portion of the menu. Where Jade really shined was in service. This place did an excellent job waiting on our party of 12. Nice friendly staff, and reasonably priced. Would eat here again in the future.

    (4)

  • Aliak W.

    The food was OK. But the service was terrible. I had reserved for 7 o'clock, but I can't get my place until 8 o'clock. To be delay on the time already makes me upset. Then when done. the waiter even ask for certain amount of tips. wtf,that's totally rude. They don't even care about the customers. Never go for Jade Dynasty again.

    (2)

  • Grant T.

    The best! Dim sum for lunch. Great food and service. Go early or you will wait. Very crowded.

    (5)

  • Yee Ting W.

    My parents favorite chinese restaurant...we love to come here for dim sum and their dinner menu...prices aren't bad and probably one of the fancier chinese establishments on oahu...great for formal gatherings

    (4)

  • Rhome Z.

    Same experience here on Valentines day! Good thing that we had a pre Valentines date already and we came here because we are in the area and craving chinese food for dinner. After we sat down and ordered.. we waited an hour for our first dish to arrived. In installment type first dish sweet and sour soup.. 15 mins later fried tofu with pork 10 mins later crispy fried chicken with garlic 15 mins later..... I have to call the waiter and follow up on our fried rice 10 mins later the mgr came back and told us its coming soon after 10 mins by this time we are losing our appetite already but still kept our cool. Then the fried rice came and then the the vegetable then lastly the prawn honey walnut. But we couldnt eat much anymore. The appetite left us. So we asked for box to go with the complementary desert, for wating on chinese "ala"installment dining experience. The place was half full with private parties happenning in cubicles there were plenty of waiters and waitresses maybe they should invest on few more chefs to cook for them especially When there's an occasion. Food wise it was good on the first 15 mins after that, it was a blurrr... I never ate fried chicken with fried tofu before, the rice was one of the last served. So its more like a food torture being an Asian guy by nature...We eat rice with everything!!! Tables all around us was also complaining and cancelling orders for taking too long. "Dine at your own risk on busy hours"

    (2)

  • Paul T.

    When the restaurant was newer, the food was better. One would expect higher quality, fresh with cook to order dim sum. That was our prior experience on a few previous visits over the past 2 years. Steamed shrimp dumpling (ha gao - damn spellcheck), steamed tofu skin roll, Shanghai bao amongst other steamed dim sum which had skin that fell apart when trying to pick up with chopsticks. I've been using chopsticks since a tyke, so I don't think it was my chopstick technique. Fried taro puffs as well as seaweed roll were not the same delicate tidbits that we had in the past, rather saturated in oil. Shared with the m'aitre d who acknowledged and thanked for the feedback. Too many dishes that bombed this time for us to go back. As we sat down, the first thing that we noticed were the stained vinyl table covers and paper napkins - a downgrade from my recollection of our last repast here.

    (1)

  • Jerry X.

    Most of the dishes are mildly seasoning. Which is good sometimes. Recommending mango pudding for the dessert.

    (3)

  • Connie M.

    The best thing about Jade Dynasty is the location and the fact they serve dim sum all day. For me, I was felt the food and the service to be so-so. My friend and I sat for about 10 minutes before being served water and tea. Dim sum here isn't served on push carts, rather it's a check off list. I like this concept, especially for this space, since food gets served rather quickly and you don't have to wait for the food cart to be pushed towards your table. We had a lot of food that day- har gaw, custard buns, xiao long baos, look fun, etc. On top of that, we ordered from the "main" menu and got beef look fun and honey bbq pork. Total spent, $44. The look fun had a weird texture! It was almost gum-like. If you've had look fun, you'll know the noodles are usually slippery and a bit soft. With the other dim sums, they were okay- nothing really stood out or wowed me.

    (3)

  • Raych D.

    Ever since I got introduced to this place a few weeks ago, I've never gone to Chinatown (Mei-Sum) for dim sum again...It's located on the 3rd floor of the Ala Moana shopping center, right next to Macaroni grill and Islands fine burgers. The things I love about Jade: CLEANNESS Everyone knows that Chinese restaurant are not known for the cleanliness place to eat at regardless of their location, but Jade Dynasty is one of the cleanness Chinese restaurant around! FOOD The food here is really good and they aren't stingy with the servings. Their shrimp hau gau (shrimp dumpling) is one of the best I've ever had and it has real chunks of shrimp in there. I also love their fried tofu with this sauce on it...perfect combo! And my new fave now is their "spring mountain coconut buns" really yummy! The right enough sweetness to it with the right amount of coconut inside and it comes delivered to you soft and warm, plus they give you 4 of them! Since I don't eat meat, I know I'm limited to many of their fish but my friends I've gone here with has never been disappointed with their food selections and the taste. It's a lot more pricier for the food but it's not as expensive as people claim it to be. SERVICE Service is excellent here! You are always greeted with "ALOHA" upon walking in. The only problem at times is their isn't always a hostess in the front when you walk in, it takes several seconds of waiting and poking your head around in finding someone but someone always does show up. The waiters here checks up on you the right amount of time and they are usually good at delivering your food and any other things you need (chop sticks, hot mustard, the check etc.) in a jippy. Jade also has a bar inside so if you feel the need to have a cocktail during dim sum then no problem. LOCATION Location is key. Tons of parking located in Ala Moana shopping center and you can shop before or after having your dim sum/Chinese food fix. The restaurant is huge, huge enough to have private parties in rooms and on the main dining area (like I've witnessed several times)...kinda strange but most times they have dividers to block off the parties from the crowd.

    (5)

  • Randall H.

    I honestly enjoy a lot of dim sum with my gf & this place hands down was certainly the best one frown many locations that we've tried. A little more pricy but definatly all worth it.

    (4)

  • Jennifer L.

    I come here to eat some dim sum. I'm from the west side of the island and there is no dim sum on that side. So whenever I shop at ala moana I stop by here for lunch. Dim sum usually runs at $3.60. And usually there is 3 pieces per plate. If ur looking for something light to eat, I suggest this place.

    (5)

  • Biny C.

    Very good restaurant. Perfect to bring your guests to this place if you need to treat them to a nice meal! Unlike all the usual chinese restaurants on this island, Jade has some good environment with excellent decorations. The food is also generally delicious! Some of my must gets: Braised beef with buns, cucumber salad, fish in spicy broth, and fried chicken with garlic. And the Mango pudding is good!! Not sure if the names are as is on the menu, but they will know. :) The reason why I gave 4 star instead of 5 is because the food wasn't absolutly the best in town.

    (4)

  • Paul C.

    I'll be frank about this place - - I've been warned by fellow Chinese friends to avoid here. Too much money spent on the decor where the service and food quality not meeting to those high standards. Not a good combo for business. I belong to a dining club where we meet monthly to eat at various restaurants in Oahu. The Board members wanted to come here and majority won so I took on the responsibility of arranging tonight's dinner. First of all, I came here in person earlier this month but was sadly informed Gary Chan, the General Manager here, was out-of-country. However, I made a phone appointment to arrange a family-style dinner for a little over 30 peeps. Gary was very accommodating in planning our dinner menu and worked out the details. Before coming here I did have the chance to read some of the Yelp reviews of this place. After reading a handful of below-par reviews I had to lower my standards to control the disappointment. I used to work in the food industry and having a set-menu dinner banquet is not an easy task. Food needs to be prepared ahead of time to ensure promptness of the dishes coming out. You usually end up sacrificing the quality as food needs to be cooked in bulk and the temperature is also compromised. In tonight's meal, food came out quickly and the quality was NOT compromised at all. I was stunned... We had seafood & tofu soup, deep fried appetizers, General Tsao's chicken, honey walnut shrimp, steamed fish fillet w/ Chinese black mushroom & ham, braised pork ribs with special sauce served along with steamed buns, rice and mango pudding. Food was really good. I'll admit that this place is not your typical local Chinese joint but very innovative. Honey walnut shrimp was top notch. Soup had generous chunks of seafood. The deep-fried appetizers were crispy and not greasy at all. I was a little caught off-guard with General Tsao's chicken as it was like a sweet-and-sour dish, but it was tasty. The fish fillet was incredible - - the Chinese black mushroom gave it a nice touch. The star of the night was the braised pork ribs. It was cooked for a long time where the meat was tender so it was easy to break off the bone and serve the juicy meat into steamed buns (just like the ones used for Peking duck). Mango pudding was not your typical generic instant mix - - had a nice mango essence! Service was also spot-on. The waiters were very quick in refilling our waters, bringing new hot tea pots and changing our plates. Overall, my dinner experience was fantastic here. NOTE: Yelp check-in yields a free dim sum basket!!!

    (5)

  • Kelly T.

    Highlights: -Friendly service - to be honest, we had to wait longer than the 5-10 minutes promised, but once we were seated our hostess apologized for the wait and our servers were very attentive! -Snow mountain buns (like your average manapua/BBQ hombow but with a sugary sweet bun!) -Dim sum was good for the price we paid -Nice decor -Convenient location Cons: -Tables felt a little on the dirtier side for a more upscale restaurant in Ala Moana -My boyfriend and I were the youngest people in really restaurant.. -The kitchen was slow in bringing out our food--wasn't the cart-style we're generally used to with dim sum places but was worth the wait. We enjoyed our meal and will be coming back again soon! Thanks for the yummy dim sum!

    (4)

  • Emi H.

    Uh. My. Gawd. I just had another baby. A FOOD BABY! Went to Jade Dynasty today for a business meeting today and literally STUFFED myself silly until I couldn't eat another thing. For a moment there I thought that I might explode from stuffing myself with so many dishes. I don't understand why folks don't love it here (maybe the service, but c'mon folks you don't eat the service and it is Chinese food!), but I have honestly enjoyed myself every single time. +Snow mountain bao = My very FAVORITE Chinese dish in the entire WORLD!!! They're kind of like manapua but they've got this beautiful crisp texture and sweetness. Argh I want to eat some right now! +Char siu = Very clean and not fatty at all. The waiter told us this sells out every day and I believe him! +Shrimp pot stickers = Pretty similar to shrimp around town but still good +Mochi shaped like carrots = Yummy but not mind blowing (Photo: yelp.com/biz_photos/jade… ) If you have a large party of 8-12 I suggest eating in one of their beautiful private rooms. It'll make you feel like you're either a heiress who appreciates privacy or a drug dealer setting up your next big score. Either way you'll feel posh so just go for it!

    (5)

  • Jill T.

    Check your choi sum... There was a worm in the stalk toward the bottom... ALIVE! Yuck!

    (2)

  • Jasmine N.

    Perfect place for yum cha. Most people know it as dim sum. Hen hao chi. The food was pretty yummy. This place is better than most restaurants that serve dim sum. My advice less is more. Order only a few dishes at first because you can always add on. You can't take it back. Go early as it can get crowded. Once seated you have a menu with pictures and clip board. It's too crowded so they don't come around with the carts. This is good too because you don't feel the used car salesman who tries to push the old dishes. You check off on the clipboard the items you want and then give it to the one of many waiters. Then watch the magic unfold as the many dishes fly out of the kitchen. We ordered too much but everything was pretty good. Shu mai, har gao(shrimp dumpling), xlb, tripe, spare ribs, deep fried shrimp, deep fried taro, joong ( mochi rice), look fun (fat noodle) with shrimp and char siu, Mauna Kea char siu buns, and a few more. You can also order other things off the menu. We ordered their crispy pan fried house noodle. My favorites were the look fun, har gao, deep fried shrimp and noodles. Since coming back from shanghai I've been looking for a good xiao long bao (dumpling with soup inside). Jin din rou had a decent one but they've closed. Bejing has one but theirs is oily, fatty and gross. I saw it on the menu today so I decided to order it. It was like eating a little piece of heaven. So yummy and juicy. It didn't taste oily or fatty (though it probably is). Hen hao chi. Tips: Go early Less is more. You can always add on. Don't forget to check in on yelp. You get one free medium dim sum. ( one per party.)

    (4)

  • Paul R.

    Great place!! Bring your mama Still pretty new to dim sim, so take this review with a grain of salt.. The food on my opinion is good but nothing really stood out better than other places i've been too. But it is very good!! Its just more expensive than other places, so if all you want is casual dim sum, I'd go somewhere else. The decor is awesome though. Starts off with the entrance that is guarded by two huge horses. By walking in you already this place is going to be nice. Very helpful and friendly staff.. I'll let the pictures describe the room, and just stay it was nice. Loved the feel of the place. Back to the food. The menu has great pictures of the food to help you decide if you don't know what to get. We got just about everything :).. I always forget to take good food pictures because I'm more interested in grabbing my favorites and devouring them before anyone else can get to them :p Great place!! I totally recommend and I'll definitely be back

    (4)

  • Jason T.

    Excellent place for Dim sum lunch or Dinner. Staff is friendly and knowledgeable about dishes and can help you recommend what dishes to get if you explain what you like. I used the dim sum yelp coupon and got a free dish. Definitely the go to place before or after mall shopping.

    (5)

  • Isa R.

    I am not Chinese. I do not know what authentic Chinese food is. I just know what good food tastes like, and this it it. I've only ever come here for dim sum. As others have said, you don't pick off things from the cart, but instead you order and they make everything fresh. I love that there are SO many tables (seriously, the restaurant is gigantic)--so even when coming at peak lunch hour, I've never needed to make reservations. Also, the location is super convenient and parking is relatively easy compared to other dim sum restaurants. It's also way nicer and more upscale than any other Chinese restaurant that I've ever been to. The dim sum fare is a little more expensive than other places, but I love coming here because I've always gotten nothing but good service. My drinks don't go empty and there's always a waiter nearby that's easy to flag down. My absolute favorite dim sum item is the deep fried butterfly shrimp puffs with mayo. I usually get 2 or 3 orders of this just for myself. I also love the pork siu mai and spinach and shrimp dumplings. The dim sum roast duck platter for $8.95 is pretty good, but they don't give that many of the really prime, meaty pieces of duck. I HIGHLY recommend the honey char siu pork. Major tip: when I ordered shrimp fried rice, the waiter suggested we order it with added garlic. DO THIS. They put tons of garlic in and it really heightens the flavor. This is probably my favorite place to get dim sum, and I really love dim sum. :) Update: check in on yelp to get a free dim sum basket!

    (5)

  • Marcello F.

    TERRIBLE!! We were exhausted from our flight and just wanted to grab dinner before passing out. If I hadn't been that tired I would have noticed that all the other restaurants next door were all much busier. We ordered potstickers and Spicy Mongolian beef. The "pork" potstickers seemed to have zero pork and tasted to have just been defrosted. The Mongolian beef has just a plate of chewy beef and white onion without the "spicy". We left leaving most of the food on the table. I kinda blame myself for not checking the Yelp reviews first but hey I was just damn tired.

    (1)

  • Orville L.

    Don't come here for dinner. We did and it was terrible. We had to wait 15 minutes to be seated even though it was after rush hour and we could see many open tables. The staff was friendly enough and the food flavors were actually good. The main problem was that although the prices seem reasonable the portions are microscopic and super tiny. Usually you can share a dish of sweet and sour chicken among a group of people. There were five of us and we ordered four entrees, which you would think would be more than enough - probably would expect to need some boxes to take some food home, right? Wrong. Not only was all of the food consumed by five healthy not-overweight, young adults in their twenties - some of us were even still hungry afterwards. Then it came time for the bill. Our bill was $60 even and it took them literally 30 min to split it five ways. Should be $12 each, right? How long does it take to figure that out? 30 min apparently. Complimentary jasmine tea - delicious but asked for sugar and they never brought us any Mo pu tofu - we all agreed this was the best dish we ordered. Eggplant with pork - the sauce was well seasoned Stir fry green bean w/ minced pork and chilis - delicious but hardly and pork Sweet and sour pork with pineapple - disappointing. Was mostly onion and bell peppers with a little bit of pork pieces and one piece of pineapple If you don't mind overpaying for food and getting ripped off, come here. But if you are looking to be valued as a customer and to be fed properly - look elsewhere.

    (1)

  • Adam G.

    My date and I visited this place about three weeks ago. The day we went my date had to take care of some business at Macy's so I decided to grab a table for us while I waited for her. She was gone for almost ten minutes and in that timeframe I watched while the waiters attended to their other guests and didn't even hand me menu. Once my date arrived, a couple of minutes later the waiters came over to our table. Once the waiters did help us they were pretty "Johnny on the Spot" afterwards. However, I couldn't help but notice that almost all of the other guests that they did manage to help were all of a certain ethnic background... Just an observation. The food was okay. My date wasn't too fond of it. In the end we'll probably not go back.

    (2)

  • Duong U.

    Great place for dim sum! Especially in the main shopping mall of Ala Moana Center. Located on the 3rd floor facing Mauka side. You can't miss it at all, large horse statues by entrance door. Quite busy for early lunch with tourist and businesses lunch breaks. Very welcoming, greeted at the door! The interior decor are very beautiful seem classy and expensive, but just right for my pocket. The dim sum is great and the service was excellent. Will be back again.

    (5)

  • Dustin T.

    This place causes severe food poisoning! Had the soup, emein and orange chicken. Tastes fine but I was hit by the worst food poisoning I've ever had. Beware! Confirmed by other yelpers - the presence of rodents and unsanitary wait staff.

    (1)

  • GLENN F.

    Great Food!

    (5)

  • Amy Y.

    Finally got out of the Chinatown area and try this place. I heard a lot of good things here...mostly the food. This place reminds me of China a little. It's a big place, but not as big as the ones in China. It has nice interior and very Chinese-ish like...but with a little American style. They have a mini bar! It's interesting. Anyways, we didn't know what to order because some food was similar for all dim sum places. But I heard the special food they have is the Spring mountain buns. We tried the coconut flavor and char siu ones. I like the char siu one better. It tastes good when it's salty and sweet mix together. The coconut flavor was a little too sweet. I would totally come back for the buns. The service was more attentive and nice compared to the ones in Chinatown.

    (4)

  • Zoe Y.

    I really like this place. The price is sooo reasonable. 3 of us only eat 75 including 18% gratitude. And we have a lot leftover packed for dinner. Also, the waiter is so friendly. He kindly reminded me that the gratitude was included, no need to pay tips. :) he also reminded us the next day's storm and kindle suggested us to keep enough food. :) all in all, the dim sum taste really great.

    (5)

  • Jiannan Z.

    Horrible service. Hot tea was ordered and two dishes were up before the hot tea was on the table. Had to ask for rice after all the dishes were served. Menu was still on the table after we were halfway done with the meal. Below average food. I strongly believe they noticed how dissatisfied we were and ended up charging gratuity in the bill for the two of us. When asked whether it is routine practice to charge gratuity for a two person table the answer was yes....

    (1)

  • Mike G.

    Dim Sum in Ala Moana! Super convenient. No need to go to Chinatown. Great service. Excellent food. Michael is the man of the house!!! Love his extravagant shirts.

    (5)

  • Joanna Y.

    I love that you don't have to wait for dim sum carts to come by, waiting for the right carts with the dim sum you are looking for. At Jade Dynasty, you mark off on the list how many of each dim sum that you want to order, and fresh dim sum is delivered quickly to you. It sure beats dim sum sitting in a cart! Jade makes it even more convenient by having picture dim sum menus and lots of staff around. However, nothing was truly spectacular. Maybe its because I eat dimsum a few times every week on my lunch break with my parents. Maybe its because I'm Chinese and grew up eating Chinese food ALL the time. But the food was pretty standard fare, I enjoyed it. We also like to order a noodle dish with our dim sum, and I was immediately drawn to the E-mein with crab meat. It is not something you see at other Chinese restaurants. Well, it had very tiny bits of crab meat on a mound of noodles, garnished with some snow peas. It was OK. But overall, the location is convenient at the mall, prices are standard, food is standard...its being able to order the dim sum vs. waiting for the carts. The only other time I've had this type of service was when Panda Cuisine had dim sum, and when I used to go late night we can order it fresh.

    (3)

  • Johanna M.

    I had an okay experience at Jade Dynasty and I will be back to try some more options. My husband and I visited Jade Dynasty pretty late on a Sunday afternoon because we were craving dim sum, and this place serves it until the late afternoon. It is in the mall, so it can get pretty busy. One of the things I love about dim sum is selecting my food from the carts. This place serves dim sum made to order, so they bring it from the kitchen. Not a big deal. The waiters were actually preparing for a private event taking place that night, so there was a lot going on around us as tables and chairs were being moved all around us. It was a little distracting, and I kind of wish, they would have sat us somewhere where we were out of the way. It is a huge restaurant and it was empty, so we could have been seated elsewhere. Alright, now to the important part...the food! The food was good. The dumplings were tasty and juicy, the tripe was well seasoned, and everything was pretty good. We ordered a cup of soup, and they brought us a gigantic family-size bowl, which we did not want. The waiter tried to convince us the bowl of soup was better because we should want the bigger portion of soup...frustration aside, we ate the giant soup, which didn't leave us much room for all of the dim sum we wanted to order. There was nothing that I had to totally blow me away, however, I really want to go back and try the snow mountain bao that everyone is raving about. I missed out. I should have done my homework and checked out my yelp reviews! The restaurant is really pretty and it is clean. It is styled after the more regal Chinese restaurants, but it is a little more modern. It is has lots of chandeliers, pretty woodwork and lots of tables. The hostess is also really sweet. She chatted with us while we waited to be seated. I think we would definitely be back. We have some other menu items to conquer on the dim sum menu!

    (3)

  • Priscilla V.

    Came here for a dinner with my church family. It wasn't so busy as expected. Service was okay, the food came out kinda slow. Each carte was already done by the time the next one came in. They took kinda long to give us refilled water. Good portion of food, but the plates were huge and took a lot of space in the circle area. Good place to eat dim sum. If your ever craving for that type of food. Fresh when order and when you check here on yelp, you get a free medium dim sum basket.

    (4)

  • Richard K.

    So me being Chinese, I am very picky when it comes to Chinese food. I have tried dim sum in all of the best places (except for China itself)...San Francisco, Vancouver's infamous Richmond District...so I have a pretty decent palette to compare to. Jade Dynasty get's a definite PLUS rating. They aren't the best that I've had, but they're definitely better than some of the other dim sum restaurants I've been to on island (ahem, cough, Legends). The food is great and the restaurant is clean; rarity in Chinese restaurants. If you think I'm being prejudice, don't hate, my parents' owned one for 20 years. Pricing is also very reasonable and since it's at Ala Moana Mall, parking is abundant. There is rarely a wait unless you go during the rush (brunch time on weekends) but even then, it's not usually for very long. Decor is a little bit gaudy, but since it's clean, it doesn't matter. The staff is also very friendly and typically greets with a loud ALOHA and big smile =) I'm definitely going to have to try visiting during the Perry & Price morning show on Saturdays.

    (4)

  • Marissa J.

    Tourist don't waste you money here!!! The food was disgusting and the place is super dirty!! This place deserves a "zero"!!!!!!! All the reviews with a one or two stars are true!! I can't imagine this place getting a four or five star! My plate was super dirty so they took another plate from the next table but placed the dirty one on the next table. How can a Chinese restaurant ruined a simple chicken fried rice? We'll this place did!! It had no flavor and who puts shredded cabbage in fried rice??!!! Also, not one drop of soy was added to the fried rice. After my husband almost completely finished his egg drop soup, he found a long piece of black hair at the bottom of the bowl! And to prove this place is dirty, I came back to my room and had stomach pains!! Tourist and locals beware!!!!

    (1)

  • Kyla W.

    Overall 3.5. Food was ok with variety choices. I think the mushroom look fun taste good and is good for vegetarian. Service was ok, several people walk by even the manager but no one see the tea pot needs refill and the empty plates on the table. Maybe coming back but not always. Probably once in awhile.

    (3)

  • Drizza N.

    Very good tasting food! There was a wedding going on at the same time and I was worried that the food would take awhile. Once the order was in... There was no problem. The only problem was that there serving is of a good size and we had a lot if food left over. The service was friendly and quick. Way better than the first time we attempted to come here!

    (4)

  • Stephanie M.

    This place was really good! We ordered off their dim sum menu &everything we got, we finished it. The workers are very nice, prices are a little high for dim sum but then again this is a restaurant in Ala Moana. For mall food it's reallyyyy good &i will be going back there.

    (4)

  • Camy A.

    I'm SUPrISE the reviews are not higher. Most Chinese dim sum place are known to be a little bit on the dirty side however, Jade dynasty is a little different! Very modern and clean! Service is impeccable every single time . You won't see the traditional style of ladies pushing the dim sum cart. I like it better when I get to order through the menu because I know that my food is coming out fresh and hasn't been sitting in that cart for a while. Especially for those who ordered the fried items; it comes out nice hot and crispy! My favorite dish is the beef look fun in the clay pot with tendon and sweet onion! Delicious! And of course the traditional steam dumplings : chives and shrimp, spinach and scallop. Their Singapore noodle dish is another one that you must try if you like a little spicy! :) You also have the option of asking for wooden chopsticks too if you don't care for the plastic ones! Staff is friendly always welcoming and smiling! Love it when you walk in and you're greeted with a loud " ALOHA" haha!

    (5)

  • Diana N.

    I'm a harsh critic of Chinese restaurants partially because I am Chinese and have eaten at the best places in Hong Kong, San Francisco, Los Angeles, and New York among a few. Oh and my parents owned one for about 14 years. Whenever someone asked me where a good Chinese restaurant was on the island, I always replied, "there is none." Well...now I have a different answer. =) Since my parents are in town, I had to take them to eat dim sum. They just don't like to eat food other than Chinese. I've been wanting to try this place, but honestly, it just looked gimmicky. As I entered the restaurant, a man loudly said "ALOHA" in a Chinese accent. Yup...every time people walked in....a robust "ALOHA" followed. This isn't a Paradise Cove luau...it's an upscale Chinese restaurant for goodness sake! NO shouting of any kind should be allowed. Ok..nuff venting. By the way...on a Monday at 11:00 AM...no waiting of any sort. We walked right in and right into our table. Onto the food. I kept reading about the awesomeness of this snow-capped char siu baos were. Had to try them. Yup...yelpers were true to their word....unique and delicious! Los Angeles has snow capped baos but their dough is thicker and it's an egg yolk mixture. Still, Jade's version is a million times better! At the recommendation of the waiter, we ordered a chow mein that was crispy out the outside and chewy on the inside. It was topped with chicken, mushrooms, shrimp, scallops, veggies, and squid. It wasn't on the dim sum menu, so I'm not sure what they call it, but in LA we'd call it Chow Mein Hong Kong Style. Also noteworthy, was the turnip cake. Tons of turnip..not filler like most places. My parents enjoyed this thoroughly! Salted fish chicken wings were also quite tasty. Perfect crispy exterior and most interior...however I didn't taste a ton of salted fish. It's a bit too expensive for my taste...7.95 for just 4 chicken wings. Ones to skip?? I'd forego the egg custard tart. The egg custard was too salty..and not enough sweet. The pastry crust was not crispy enough. Service was great...well...great for a dim sum restaurant. They all speak Cantonese...so that helps my parents communicate better. All around me, I could hear patrons speaking Cantonese. That right der tells me it's legit.

    (5)

  • Corinne L.

    Went on a Saturday at 10:30 am, right when they open. Had a great experience a year ago & wanted my dad to try it. Disappointed: most of the food was room temperature, not steaming hot like freshly made dim sum should be. When the fried potstickers were served I cautioned my young son to be careful, it's hot on the inside. He bit into it and said no, not hot at all. I gave one a try and yup, barely warm. When we were served the fried taro I did a double take because they were so small, about 2/3 the size of other restaurants. Probably won't return with so many other dim sum restaurants to choose from.

    (2)

  • C D.

    Where do I start? Food - the dim sum is always good especially the shrimp balls. You go here you have to order the shrimp balls. Service - hence the 3 stars. We got seated pretty quick. They missed our order so we had to wait longer than usual. Then the next time we ordered more stuffed tofu.., brah it took forever. Nobody came to fill our water and the hot tea was warm. Bottom line, the dim sum is good, but the service and the waiting needs improvement.

    (3)

  • Nikolai T.

    Took some friends from Texas to my favorite Chinese and dim sum restaurant!!! My new favorite and a must try are the taro buns and snow mountain coconut buns!!! Absolutely addicting!!! I will be gifting these to my VIP clients and my friends!!! Amazing!!! Disappointed about the cleanness of the table and dishware. One of my biggest peevs are dirtiness and unclean tables and dish ware. But the food is so good I am SOMEWHAT able to over look it. Service was excellent as always. My friends loved it. Their go to place is royal garden but they love the food more so at jade dynasty. Whew..... Was worried about the table and dirtiness but the food was so delicious they forgot about it. The msg level was minimal which was also a plus. I didn't have a msg attack!!! Overall I will be back again for more taro and snow mountain buns and mango Mochi!!!

    (4)

  • Brian N.

    Food was Good. Love the Look Fun, Pan Fried Pork/Veggie Manapua. Only problem was service was a bit long, other then that not to bad.

    (4)

  • Zi Jie W.

    The server Vicky was very funny and very good service. the curry beef ball was delicious

    (5)

  • Annie L.

    Me likey some dim sum :) Jade Dynasty has improved A LOT since they first opened. I remember placing a take out order for lunch just a few years ago when they had their grand opening....if I judged my opinion on that one visit, I would have never returned. But, I'm glad they've worked out their kinks because I thoroughly enjoy this establishment. Located on the 4th floor of Ala Moana, parking is abundant and free, YESSSS! The decor is clean and beautiful.... from the giant horse statues in front of the entrance to the exquisite chandeliers hanging from the ceiling, it is a very comfortable place to dine at. The food is fresh, comes quickly after placing your order and is pretty good too. Service has improved the most from the opening til now.... there are more than enough worker bees swarming the restaurant, bringing baskets of dim sum to the tables and clearing the empty dishes just as quickly. Prices are fairly reasonable, with dishes starting at $2.95, most baskets priced at $3.50, and some other premium dishes starting at $7.95 and up. I really like their pan fried seafood bean curd roll and their famous snow mountain buns. Their mango dessert was also scrumptious....I think this may be my new go-to spot for dim sum!!! QUICK TIP: free medium dim sum basket with your yelp check-in....WINNER!

    (5)

  • Beverly N.

    Came here to eat with my aunty. Food was good, I just didnt like the tripe and the chicken feet that I normally get at other dimsum restaurants. Service was alright. Our waiter forgot our drinks, and he also charged us fr 4 drinks when there were only 2. We got jellyfish, which came with Chinese ham but the jellyfish was really sour. The dumplings, lookfun rolls, and egg tarts were awesome. Edit : the manager or business owner of this restaurant messaged me and said thanks amd he will address these issues :0 . Awesome service brada .

    (4)

  • Darren M.

    I personally think the food is pretty good, but Im a westerner. My wife who is from Hong Kong thinks this place is just ok. The dim sum is probably in her top 5. Dinner menu not so much. To her its too expensive and not very authentic.

    (3)

  • Manny B.

    Hands down the best Chinese dim sum in honolulu

    (4)

  • Ashley E.

    I have only been here twice and I love it! The staff is extremely friendly and the food is really good! I am actually not a fan of chinese food but I wanted to give this place a try and it was great. I would recommend this place to anyone at Ala Moana.

    (4)

  • Yc L.

    If you are sick and tired of the dim sum places in chinatown, you should go to Jade Dynasty. this is my go to dim sum place because of the different delicious dim sum they carry and it's cleaner than the restaurants in chinatown. Since it's located in ala moana, parking isnt hard to find. The food was amazing. My favorites are egg tarts, shui mai, and the snow mountain buns ( a must if u nvr had it before). The restaurant is big and looks very grand. The services were pretty good. The hostess were nice. She welcomed us and thanked us for coming. When i went, it was around 12 so they were super busy but we got our seat within 15 mins which wasnt that bad. Instead of the cart rolling around, they give each table a menu where you can check off the food you want to order. The food came at a steady pace and they were still hot. The tea pot got filled up quickly so we didnt have to nag the waiters about it. Michael and the waiters were attentive. Came and asked how the food was ( several times) and if we needed anything else. Michael (one of the managers) is really good at interacting with the customers and gave us complementary mango pudding which was AMAZING! I really do suggest this place because the food is incredible and the people are frendly!

    (5)

  • Austin T.

    A solid four star efficiently run dim sum house serving traditional Chinese food as well. You must be fast on your feet and quick to speak up to move in and out of there as efficiently as they serve and clean the tables. Over all very tasty

    (4)

  • Jen T.

    Steamed fish, tofu and eggplant, Kyoto style cake noodles, orange chicken were all good. House Chardonay excellent.

    (4)

  • Stephanie T.

    I came here for the first time during the KSSK anniversary and was not very impressed by the buffet that they had. I would like to come here again to give it another chance because dimsum can be delicious. I wish they had labeled the food on their buffet a bit better, especially for people with food allergies. The food that I tried was okay, the service was okay, but it was a very busy day for them so I gotta be forgiving. I am willing to give them another chance.

    (3)

  • Chris H.

    Good dim sum at good prices. It was a full house. Very attentive staff. I have to come back and try their regular menu for dinner. My server, Kai, is the best. First, he has a great personality. Greeted us with a big smile. Also, while he was taking to us, we didn't get the feeling that he was a waiter. We felt like we were guests in his home . Plus, he knows the menu. Told us what his favorite items were. This kid works hard. Normally, waiters take your order, come back once to check on you and drop your check at the end. Kai went around all his tables and would have conversations. Got to know the diners The food? It's good. Chinese food. Can't go wrong. Like I said. I have to come back for dinner. If dim sum is available, I'll get that. I would like to try the regular menu.

    (5)

  • Bao P.

    I found a worm in the Chinese broccoli... can't rate anything else because I'm grossed out.

    (1)

  • Kenson K.

    This is a very classy Chinese restaurant. Everything looked so clean and shiny. Not like your restaurants in Chinatown. The food is excellent. We ordered the duck,which was yummy. Also the crispy beef which was in a soy sauce dressing. That was my favorite. Fried seafood noodles, which were also good. My mom ordered walnut shrimp, which she likes, but I don't really care for, so I can't fault the restaurant for my dislikes. I would come here again. All of the servers were very polite and attentive.

    (4)

  • Tait J.

    This place is horrible. Simply put I will never come back here. Service was not good and food was worse. I'm from Alaska and apparently our fast Chinese food is of better quality. I love food and I'm not easily dissatisfied but this place out food on our table that not even I could eat. They got our order wrong, no big deal it happens but the good they brought out after was way subpar. Then there was bugs in our water. Ruined the appetite completely for my girlfriend. I strongly encourage people to stay away.

    (1)

  • Yuto U.

    The picture on the menu is sometimes not the correct item. The waiters are very sloppy and lacks any customer service

    (2)

  • Jacqueline C.

    Their service was extremely rude, especially the lady she was talking back to us food was taking to long and their communication skills lack of who's order was what ... I would not recommend this place to eat at all....

    (1)

  • Ryan A.

    Had our family reunion dinner here and was able to reserve the private room on the side. Long with the tables all in a row, it isn't the best configuration for people to mingle together. The food however was pretty good. Everything tasted fresh and I don't think any of the Aunties suffered any MSG headaches afterward, so thats a good thing. We ordered one of the set party courses but substituted a lof of the items beforehand. That wasn't a problem at all. Most memorable dish was probably the Peking duck skin. So crispy and yummy. Miss Hawaii was having her sendoff party that night as well. So +points for getting to see her in person.

    (3)

  • Jimmy L.

    Actual Rating: 4.5 Lunch Time/Dim Sum Only Had I reviewed this when they first opened, I probably would've given them a 3 star rating too, but hear me out. Seating: The restaurant is huge, but the seating arrangements are off. It's not uncommon to see a party of two sit on a table for four. Yesterday, a party of three sat on a table for 12. We were a party of 6 doing the same. You might want to make a reservation beforehand if you want to get a normal table. There is a HUGE rush of tourist that come in at around 1:00pm so plan accordingly. Service: The service is quick and very efficient. I spilled my glass of water and before I could even pick it back up, someone was there to clean it up. 45 Seconds. They also usually say, "Enjoy," every time they drop a new plate of food off which is actually pretty polite. Most if not all the workers speak/understand English and Chinese. Ordering: You are given menus and a list to check off (or number) the things you want. It was a bit hard to grab someone's attention to take the order from us after we were finished so keep in mind, you need to be patient during rush. The food today came out right when I was thinking, "Man I'm hungry." Perfect timing. You just saved yourself. Food: When they first opened, I hated the food. I could taste the new pipes in the water and the water in the shrimp. I think enough time has passed that the pipes are now flushed and the food tastes much better than before. Though I can still sense a hint of that water. The texture of the dumplings and noodles are actually not as bad as everyone says. If they cooked it any more, it would stick to the containers and/or you'd be complaining about how the shrimp dumplings keep ripping when you pick them up. Steamed food is really delicate. Overall: The experience gets increasingly better every time I come. Though I'm not sure if we're treated better because we tend to know the people working there. I think this restaurant's success is based on the different experiences all their employees have to offer. Even the owner worked for someone at one point which is probably why he's so humble. If you hated it before, maybe you should try it again. Tips recap: Reserve for parties if you're coming in during lunch (11:30 - 2) No electronics on the table in case of spilling

    (5)

  • Jeff W.

    Very convenient location. Dim sum was very good. The manager knows how to handle order issues and is very helpful. Ala Moana Center needed a dim sum restaurant and it got a good one.

    (4)

  • Stan H.

    The service was bad, the waitress speak English that I can not understand! Food came out slow, I will not come back!

    (1)

  • Edward R.

    Horrible service! We were very disappointed. From the atmosphere to the interior design, it looks great....but that's where it stops. We got our food and halfway through eating we still haven't gotten our waters. Asked our waiter twice and he said, "Yeah, hold on. That's the busboy's job." What kind of waiter says that?! The portions of the food was very disappointing as well. It was definitely not worth the price. & Get this, after all the main dishes were served, we still haven't gotten our 2 orders of fried rice. We had to ask them for it. It was pretty useless to our dinner since we finished our main dishes. Definitely not coming back here again!

    (1)

  • Kevin N.

    Came here three times, for the KSSK, dimsum, and dinner. I really enjoyed the dinner menu we had. I really recommend this place for the service we had at night, and their special menu, which included a special dessert; the mochi broth was excellent, as well as the food. They gave us a VIP room. This place is outstanding, and their interior is lovely. I must come back for dinner.

    (5)

  • WonderWoman W.

    The Good: Tasty food The Bad: Slow service, high prices The Ugly: Snooty/phony 'tudes A friend wanted to eat dinner at a Chinese restaurant because it's Chinese New Year and it's good luck to eat Jai (monks' food - vegetarian) at New Years. We tried Jade Dynasty because it was new and parking is free and easier at Ala Moana than Chinatown or most neighborhood restaurants. First disappointment. Dim sum ends at 5 pm. Second disappointment. We asked about Jai at the front desk and they showed us it was on their Specials menu so we went in. After we were seated they told us they wouldn't be serving Jai until the next day! Said we could come back for take out tomorrow, as if they wanted us to leave! In NYC, it's called the bum's rush! But we stayed. Third disappointment. The prices were, in a word, pricey. But no matter. The decor spoke to high end food and service, so we figured it would be worth it and ordered. Just started a fitness program, so have to watch what I eat. My friend is not! We ordered Fried Oysters, Rice Noodles with Shrimp (not sure what the menu name was), Orange Chicken, String Beans, with rice and tea, no alcohol. Total: $60. I gave it three dollar signs because if we had ordered drinks or another dish, it would have jumped into that range. Fourth disappointment. I asked if the string beans be cooked without meat. The server said it could be done, but kept insisting that it would taste better with meat. Between her cajoling and language differences, it got a little annoying. What if it was against my religion to eat pork or beef? It's not, but why bug me about it? Fifth disappointment. It was a long wait for all the dishes as they came straggling in one at a time. The string beans came second to last. Guess it takes longer to cook them without meat. Thought everything was cooked fresh, so why the wait for stir fried beans? Six disappointment. Last was the steam rice. Even though I ordered it with the rest of the food, had to ask for it when it became apparent it wouldn't be coming. Now maybe because I look haole they thought it didn't matter, BUT I CANNOT EAT EAST ASIAN FOOD PROPERLY WITHOUT A RICE BOWL! So, for me, everything sat there, getting cold and colder, until the rice arrived. Seventh disappointment. The language barrier and general attitude which was condescending and sometimes confused. Only one busboy was local and the only one who was genuinely cheery and understandable. The others seemed needlessly syrupy with forced smiles. Food. I sampled everything but the oysters. My friend vouched that they were good. He was also surprised at how tasty the beans were. The rice noodles were also delish. Best of all was the Orange Chicken. Instead of what one normally gets, those teeny chunks of chicken that are mostly breading, these were whole chicken breast halves fried in a panko-like batter and served sliced. The sweetness may have overpowered the orange flavor, but still yummy. Because of the diet, could only eat four pieces. :( And what's with ESPN on all the TVs? Why have TVs in a high end restaurant? Maybe because of the laggard service? The restaurant was maybe 1/4 full. Can only imagine how slow it would be if it were full. Bottom line, service was snooty and slow but the food was really good, a cut above most storefront restaurants. What to do? Go back and brave the disdain of the staff for the pricey but good food? Or stay on the diet? They start serving Jai today . . .

    (3)

  • Steven S.

    Here for my auntys bday. Here's some sayings from the night... -Michael (head waiter), stop spilling the water on us and the table. Geez it looks like a swimming pool here. -What is that? No really, what is that? (pig cheek looking thing mixed with jellyfish) -Excuse me? Say again? Lawn noolo, lawn line? *whisper* I think he said Long noodle, long life.* Ah, thanks Michael! *side note- what is it about Chinese restaurants that makes people make fun of the way they talk? I try not to but my family is bad... and we're part Chinese too... the irony. -Seriously Michael, can you stop spilling water on me? -Ah, no more fortune cookie? Oh wait uncle you get one... haha, no thats the bill. Overall, I like what they did to the place. Really nice decorations. Even the hanging beads going to the bathroom. Feel them, those buggers are heavy. Kinda high class strip club or palm reader feel to those beads. There were a few broken panel doors so we couldnt hide that well from my aunty (supposed to be a surprise, but she knew, that sucka). The service was okay. The food was... okay at best. Most likely, won't return. But hey, Mai Tai's was rockin next door! :) -Eh, so what Uncle, we go McDonalds drive through after cuz I still hungry. *24 Feb 2011 - Elaine, thanks for contacting me. Just because you did, I'll bump it up a star.

    (3)

  • Reuben M.

    I came here for a company luncheon last week so I can't really comment on the prices of the dishes because everything was FREE for me! ;-) With that said, if my rating were based on food alone, I would actually give this place 4 stars. I had their shrimp gau and chicken dumplings to start and both were so tasty and not very oily. The entrees were equally as impressive: we shared the beef chow fun, roast duck and crispy string beans with pork bits on top. I really chowed down so much on everything that was placed in front of me that I literally wore pieces of food on my shirt once I was finished (I'm serious). The service, on the other hand, would be around a 2.5. Although they filled my water and tea often as servers should, I found it strange that the main server continued to pitch us other dishes to order when we were already set on what we wanted. I felt like the main waiter who was helping us was some kind of former Amway worker as he would list to us all these different dishes on the menu, which gets really annoying considering that we had more than our share of food in front of us. At one point, my boss even interrupted him and said "No, we're okay! Thanks!". Either way, pretty good experience but I can't get myself to give this place a 4.

    (3)

  • Bryan P.

    LIke my tip states. You're better off going to a regular mom and pop place. It's okay. but not worth the price. Prices are probably because of the mall rent.

    (2)

  • Mako H.

    i have to admit, that after being maybe the first to give 1 star to "jade" for their service, and after numerous other low star count reviews for service,,, i have to say that i was very pleasantly suprised today to go there for dim sum and that the service was spectacular (for a chinese place that is),, in this case i believe YELP did a grand service for this company, in that by way of the negative (reviews), a positive has been born. Bravo to Jade for good dim sum and very nice service!

    (4)

  • Darick M.

    Came here for Dim Sum.. it was excellent! My niece even loved the tripe and she's like 5.. The one thing that I never usually order are the buns.. like the charsiu bao.. because wherever I go, it tastes the same.. bland and usually dry charsiu.. But I was with my sister and she loves that stuff so we shared an order.. You know, to my surprise, the bao part was really good! it was a little sweeter and had a slight bit more sesame flavor.. Oh yeah, they have duck feet here too :) Not bad, tasted good, but I like the texture of chicken feet better. The inside was really nice and the service was excellent! For Dim Sum this place is a bit on the pricey side.. our bill really wasn't too bad but most dim sum enthusiasts would say the prices are a little high.. But it's understandable.. It's at Ala Moana shopping center so the rent must be high, the interior is very nice, the staff are well trained, and most importantly the quality of the food is there... So I probably wouldn't eat here all the time for dim sum but it is on the top of my list and a must for my rotation..

    (5)

  • Jonah Mae R.

    It was alright. If your looking for something small to eat then, eat here but if you have a big appetite eat somewhere else. Small portions for an average price of $13 doesn't cut it for me. Other than that we had great service, waiters kept checking up on us, refilling our water, etc.

    (2)

  • Julie C.

    Jade dynasty is the best dim sum place ever! I am half Chinese and have tried many chinese food places. They're good but jade dynasty is the best by far. I have personally been in the back of the kitchen and have seen how they cook the food. Everything is fresh unlike other places I've eaten(always seemed like they would serve old food). Yes alot of people say the food is a little expensive, but oh well! Someone has to make a living. I believe it's reasonable when you're splitting the dishes with everyone at the table. It's worth it because all the dishes are absolutely delicious. My favorite is the crystalized taro buns. I just ate there this morning and all the food came out hot and fresh and just at the right time.(my table wasn't overwhelmed with lots of plates) also I have read alot of people complain about the service or the misunderstanding or lack of communication with the waiters. I think people need to understand they are bilingual and most of them speak Chinese as their first language. I believe that this is very helpful especially if people that can't speak english, and only Chinese, decide to grab a bite there. It helps the communication. Don't worry if you haven't eaten there before and after reading some of these reviews, you seem to be hesitant. This place is awesome and the only way you will know if it is great or not is to go try out for yourself! Thanks for reading and enjoy!

    (5)

  • Zach R.

    My review of this establishment is based on 3 criteria: Food, Service, and Atmosphere. I have eaten at several other Chinese restaurants featuring Dim Sum, so I am rating this restaurant against these others. I was initially excited to try this restaurant and was pleased to see the menu displayed in color photos outside. The dishes looked delicious; some of which I had never heard of before. After 30 minutes of waiting on the waiting list (and a stroll around the mall) we were seated. The interior decor and ambiance were beautiful. The chairs, tables, and design of the whole place was well thought out and gave it a high-end feel. Only thing I did not like, is that there seemed to be not enough tables in the dining room (thus the 30 minute wait). Most Dim Sum places I enjoy have twice the amount of seating with the same square footage. We ordered 11 Dim Sum dishes, and sipped on tea while we waited for our orders to arrive. First thing I noticed, was that the tea was terrible. Most Dim Sum places I dine at usually serve either Oolong or Jasmine tea. We were served either Pu-erh, or some other heavy/bitter concoction. Either way, the tea was awful and tasted as if it was moldy or contained potting soil; really just souring the mood for the rest of our dining experience (I believe good tea is essential for good Dim Sum). After 10 minutes or so, the first order arrived. Then several minutes later, a couple more dishes were brought to our table. I usually prefer "cart" style Dim Sum, because all the dishes you want are ordered and immediately served, allowing you to eat them hot and fresh, and all at once. Jade Dynasty's style of ordering from the menu and waiting for them to arrive one by one "Hong Kong style?", allowed for many of our dishes to arrive cold (when they should be piping hot) and with many lengthy delays between dishes. Worst part of the process was that only 6 of our 11 dishes were ever brought to our table. After the first 6, we waited almost 20 minutes before complaining that the rest of our lunch had yet to be delivered to us. By then, we were not hungry and were fed up with the lack of attention to detail throughout. The food in general tasted as if it was cooked too long, or had a freezer burn taste to it (premade/prefrozen). Most of the dishes did not taste special at all; in fact, the majority of them were below average in the flavor department. Overall, the place just didn't hum like a well-oiled machine that any successful Chinese/Dim Sum restaurant should. I do realize that my visit happened within the first couple weeks of their opening, but that's just my point; if you want to show the public that you are the newest, high-end Dim Sum establishment on the market, then everyone in that joint should be racing around ensuring that everything is perfect for their customers. What I witnessed were waiters and waitresses just meandering around, slowly walking from kitchen to table, not making eye contact, and mumbling their way through conversation with every customer. The place just simply lacked the drive and intensity that one should find at a busy Dim Sum lunch restaurant. The food was not good. If you want great Dim Sum, then I would suggest the ever-famous Legend Seafood Restaurant in Chinatown, or the Royal Garden Chinese Restaurant in the Ala Moana Hotel (My personal favorite).

    (2)

  • Cheryl H.

    Went there for lunch today, everyone around me look like they're visiting from China so our table was not getting the attention I expect. We were one of the first tables seated but the last to get our dim sum. We felt rushed to order, and rushed to eat. We had shrimp items and it had a plastic taste that come from cheap shrimp that's been soaked in tripolyphosphates to make the shrimp bigger then they are. Only got 4 items from the dimsum menu. Snow mt Cha siu bao was good but so is everyone else's Cha siu bao. They started to clear our plates and we were not done!! I filled a comment card that came in our bill but did not leave my contact info because I won't ever go there again! Funny thing is my husband may not look Chinese but is fluent in the language. Mgr kept pushing food to the table next to us even if the guy said enough. Maybe you gotta look rich to eat Chinese food at Jade Dynasty? I will never recommend that place to anyone.

    (1)

  • Van L.

    This place has very poor service. I went today and asked if I could have a table for 8 and their reply was "NO". A few moments later, I went back and told them that we were willing to wait and asked what the wait was. They told us 45 minutes, which wasn't too bad (which should not have prompted a "NO" reply earlier). While waiting outside, we noticed that other people had tickets, when I went in for a third time, it seemed apparent that they purposely did not give us one and we were not even on the list. Needless to say, we did not eat there, and we're never going back.

    (1)

  • Norm G.

    We brought my in-laws here from Hong Kong, along with other family members recently. The food was okay, but the value for the money was very disappointing. We ordered a set dinner for 10, but since we were a party of 15, they charged for 10 and prorated for 5 more. No problem so far, except that we could clearly see that they did not give the commensurate amount of food for 1-1/2 times the regular size of the set menu. The portions were very small. By way of example, the steamed fish dish did not appear to have more fish than what would be served for 10 people. There was plenty of sliced celery, but not enough fish. The salad dish was not enough, and when they realized there wasn't enough (after putting the individual plates in front of each person), the waiters took one of the salad plates and split it between two plates. There also was barely enough of the seafood soup for everyone. Had anyone wanted a second bowl, there would've been none. And two at the table ate very little, namely my son and daughter. The total bill was over $600. We did not order any alcoholic beverages. We would have been far better off simply ordering individual dishes, and that is exactly what we will do if we ever come here again.

    (2)

  • cOachy-pOo l.

    blah! that's about it. dim sum wasn't that great. service not that great. locations the only thing this place got.

    (1)

  • Hanna M.

    This is the same review as Tamara H because I was with her this night and couldn't believe we waited so long to be told we had to wait another 45 minutes - why didn't they just tell us that when we told them we wanted take out?! The below review is completely accurate! Customer service was not good. We went in on a Sunday night to get a take out order and instead of just saying no we don't do that, they gave us the run around. The first girl went and left us at the front for like five minutes then said go to the cashier at the bar, so off we go to the bar and we waited there for another 5 minutes until the bartender even acknowledged us. Then she tells us wait for a waitress to take our order she'd get someone. After five more minutes a waitress comes over and says she'll take our order but it will be a 45 to an hour wait. For takeout? Why waste our time tell us at the beginning no takeout, we wasted our time and our family at home who was hungry, waiting to find out that we couldn't get food!!! I wouldn't go back to try the food after all that!

    (1)

  • diego m.

    If you want to find overrated Chinese food with a nice decor , look no further fellas, you found 'em. The restaurant's decor is the only defining moment to be worth the trip. The food is mediocre, at its finest. We ordered: The char siu (Honey Roasted Pork) Seafood salad (Shrimp and Scallop with lettuce) Scallop Fried Rice Dried Scallop Soup and some few other dim sum items (taro cake, pork hash, egg roll). It is great to go there if: 1) If someone else is treating you 2) If you have a hot date, who happens to like chinese food 3) You cannot find parking in Chinatown Finale: I would definitely go there again, as long as I am not the one paying the tab.

    (3)

  • Rekinhsuf Z.

    Decided to switch from Fook Yuen to this place for dinner at the last minute; boy what a colossal mistake that was! The food was really tasteless: we had the Shark Fin Soup w/ Chicken, Lobster, Fried Oysters, Vegetable Fried Rice, Ong Choy, Orange Chicken, and some desert. I can't say any of the dishes we had tasted any good; the soup was bland, as was the lobster (and at $28 a pound, you'd think they'd season the sucker a bit more); fried rice was bland; orange chicken wasn't any better than what you'd get at a crappy place like Panda Express (this was my wife's cousin's choice-he was visiting from Japan); oysters weren't all that bad, actually; and desert was desert. All in all, with a couple of beers, the bill came out to $221. Holy hell! If the food was at least halfway decent, I wouldn't be writing this review, but it wasn't anywhere near that, so yeah. Never again.

    (1)

  • Vinbo B.

    Came here on chinese new year...waited about a half hour. We had dim sum and ordered dried scallop and egg white fried rice. Disappointed that you can't order dim sum from carts rolling around but from a menu. Ordered the pineapple custard bread---no pineapple taste whatsoever. Basically the bread with sweet egg custard you normally see at dim sum. The chow fun with shrimp was pretty good, as was the stuffed tofu. The fried rice we ordered was mediocre...the portion was TINY, and BARELY any dried scallop in the rice. Kinda pricey, just like all food in Hawaii. Good location, though.

    (3)

  • Aldora K.

    Good for Dim Sum.

    (5)

  • David B.

    I had a great experience at this restaurant and plan to return again. My review of 5 stars may differ from others and there may be several reasons for that. First I came for dinner, most of the people who gave it bad reviews seemed to have come for the dim sum. Second, I did not wait in any lines. Walked right in we had our reservation and had a private room. ( I think waiting in line makes high hopes and expectations for a restaurant) and when it's not as good as they imagine they get disappointed. Third, I didn't pay. So Im unsure on weighing out food taste to price. But last I checked Chinese food outside of china town has gotten pretty expensive lately. I can't imagine this to be a lot more. I can say the ambiance wise this place took me out of Hawaii and I truly felt like I was in hong kong again. They did a good job decorating this restaurant. Felt like I was on vacation eating at a hong kong hotel restaurant. I had shark fin soup,clams with black bean, fried shrimp, lobster with noodles, some kind of very tender rib beef that came right off the bone, chicken, fried crispy noodles. I thought all the food was very good! Didn't seem overly oily like some of the other places. Shark fin soup was very tasty! Thick, and full of flavor. My favorite out of all was the ginger and onion in some kind of sauce (maybe butter?) lobster and noodles. Food was promptly served and waiters were attentive. I felt the service was excellent here compared to the way you get treated when you go to china town. Maybe the other people had bad experience because the restaurant was new? and they were still getting the hang of things? and also considering that it sounds like they were extremely busy with 1 hour waits? combine that all together and you would probably have a bad restaurant experience...tonight staff was very friendly and service was quick! Our private room was very nice, great for a private dinner meeting or family dinner. Each room seemed to have it's own flat screen tv. In all had a great time here and I would surely return again for dinner.

    (5)

  • Tim H.

    Beware, don't be fooled by the decor! Although the grand entrance may leave you in awe, being greeted at your table with oily utensils, crusty plates, and stained tea cups immediately ruins your appetite. In addition to the dirty table settings, the service appears both slow and inadequate. Yet, in the end this may be tolerable if the food turns out to be rather tasty. Unfortunately, of the following items: Shrimp Look fun Scallop look fun Tsu mai Shrimp dumpling Fried shrimp wonton, Tripe in curry Steam chicken bun and red date jello. The best tasting item was the chicken manapua....mainly because it was mostly bun. The scallop look fun was filled with rehydrated scallops, which weren't fully hydrated and the shrimp dumpling tasted like it was steamed with the tripe. Even worse, for dessert the red date jello, although refreshing with a nice floral hint, also had a sheen of oil from the previous item served on the plate. I am just not sure how a new restaurant can display such unsanitary conditions. If you are looking for a true dim sum experience make your way across the street to Panda Cuisine or even any chinese restaurant in Chinatown because not only will the food taste better, but these restaurants would probably have dish washers.

    (1)

  • Sara H.

    came here on a sunday night for our weekly family dinner. should not have told my family about my yelp addiction because ensuing conversation started with relatively passive "so are you going to yelp this place when you get home?"s and ended with more assertive "make sure to talk about blahblahblah in your yelp review!"s. that said, this review is comprised of (mostly) my opinions combined with a spattering of my extended family's. the ambiance here is very nice. it definitely seems like a more upscale type of place, which i guess is good because i'm not sure how a hole-in-the-wall place would survive at ala moana! the outside is really nice, with a little viewing area for the lobsters and crabs and super cool giant xi'an style horses bordering the entrance. the service was excellent. waiters checked on us periodically and water cups were large and stayed pretty full, which is a MUST at a chinese restaurant (the food is usually so salty!) but seems to rarely happen at the places i go. we were also celebrating my moms birthday and the staff's rendition of "happy birthday" was awesome. :) i want to go back again, just to celebrate another birthday and have them sing! food was pretty standard i think. i did really enjoy the tea duck and the bao were really good when they came out fresh! :) we also had beef chaofun, some sort of white fish with snap peas, wasabi shrimp, scallop soup, chinese chicken salad, crispy chicken, black pepper beef and some sort of deep fried tofu thing. nothing else really stood out in a good or bad way except for the chinese chicken salad which was dressed with thousand island dressing (blech). my uncle happened to know the manager so we also got this mango pudding dessert thing (for free! :D) which i thought was ok but the free-ness may have enhanced the taste. :P i think the group was pretty split on what they thought of it. though i didn't foot the bill, my goong goong made it seem like the place was pretty pricey but i guess it has to be to make the lease. all in all, i'd say it's a nice place to go if you're looking for an upscale chinese dining experience.

    (3)

  • J L.

    My mom has been wanting to eat dim sum for some time now. We were at Ala Moana doing some shopping and notice this restaurant. The menu caught our eyes but the line was just too long. Finally my family thought we should try this place out. I finally get to eat some dim sum!! Yum Yum! The wait was long but we were willing to wait. We were called but asked if we wanted to sit at the bar. Which we did not want to do. We waited and waited. Others were being called in and it seems like we were the only ones waiting. The hostess finally noticed us. We were placed close to the entry way, which seemed awkward because it was this little table on it's own. The table cloth was dirty and wet. Not what I expected for a restaurant that just opened. Food was okay. The chef's special roast duck was delicious. I would order that again. The taro puffs were good. My dad liked the steamed chicken buns. Everything else was okay. Service was good. Everyone was friendly and recommended a few things. That was helpful. I wouldn't mind coming back here again.

    (3)

  • Jeff L.

    Service is excellent, they do it right. However, the food especially all the different kinds of dumplings are too salty and all taste the same. Dinning environment is awesome especially since it has only been open for a week.

    (3)

  • Kat K.

    Dim sum is average... I would go back because of the location and the waiters! Very good, attentive and helpful. Will go back to try other menus.

    (3)

  • Tim T.

    Was hopping they would have something special here, but alas its mostly the same with higher prices. The dishes weren't terrible at least. Lets do a rundown. Seafood fried noodle, mostly smother in somewhat bland sauce with shrimp and scallops, no wok flavor in any of the dishes sadly. Next came the Yang Chau fried rice, it was really yellow and only had a few tiny pieces of char sui. Very barren. Tofu seafood pot was a bit better with slight more flavored aromas. Crispy chicken was not crispy at all and it was over $15 for half a chicken and didn't even have prawn chips. Pepper beef with honey walnut was pretty decen t and tender. Walnut was kinda burnt, but at least it had some semblance of wok flavor lol. Last and very late was the deep fried oyster. It was crunchy at least and had good flavor (you can see the hairs of MSG coating!) Overall I would recommend other places such as royal palace at the stadium.

    (2)

  • Derek N.

    Ordered prawns, oysters and beef appetizer. Prawns came first, then 15min later rice, 10min later beef app and oysters. Strange as wasn't really busy, would not reccomend.

    (1)

  • Laura Y.

    I was shopping at Ala Moana and swung by here for dinner. There were ads all over the place for it so I thought I'd give it a shot. I took a look at the menu outside and saw they had dim sum, so why not. Turns out they don't serve dim sum at dinner time, so we had to order a la carte. After being seated, our waiter gave us our menus and asked us if we wanted tea and water. We said yes and he came by within a minute with a tea pot and some water. He then stood there for a minute until we told him we needed a few minutes to peruse the menu. He came by a minute later and we told him we needed more time. When we decided on what we wanted to order, he was nowhere to be found and some other person took our order. The menu wasn't very descriptive, although many of the foods were self explanatory. Some said "with assorted meats" or "seafood mix" which kinda leads you to guess what's actually in it. We ordered 3 items: fried rice with dried scallops and egg whites, a barbecue combination, and spare ribs with strawberry sauce. The fried rice came first. It was pretty tasty, although the dried scallops looked more like tiny bits of bacon mixed in with the rice. The barbecue combination had duck, char siu, and some stuffed bean curd. The menu didn't say what was on it so we still have no clue what was actually in it. We munched on those with decent satisfaction while waiting for our third dish. And we waited, and waited. The wait staff came by at least 4 or 5 times to see if we had everything, and when we were done eating the fried rice and barbecue combination, thats when the spare ribs with strawberry sauce came. Frankly, by the time the last dish came we were already full. We took a few pieces and thats when we were ready to leave. We ordered it because it was different and my boyfriend really likes strawberries, so he found the dish to be intriguing. Unfortunately, that was not the case. There was practically no meat on it; the pieces I bit into was pure fat and bone. The sauce had this odd tang to it, and a very unusual flavor. Not horrendous, but slightly tolerable. My boyfriend said the sauce he could get by with, but with the sheer amount of fat on it, the dish was inedible. So I'm rating this restaurant a 2. The service was pretty bad, but that's what I expected for a newly opened restaurant. The fried rice was a tasty little gem, the barbecue combination was a mix of standard Chinese restaurant fare, and the spare ribs with strawberry sauce shouldn't even be on the menu. The price for all three items (with tip) came out to $50. Needless to say, the next time I dine at Ala Moana, I'll be eating somewhere else.

    (2)

  • Marci S.

    Yum! They open at 10:30 get there early to avoid the lines. Yes it was more expensive than china town but was way cleaner. Our favorites curry puff, shrimp with spinach dumpling. Enjoy!

    (4)

  • Smiley K.

    Our party of seven had three chipped tea cups (potential lip cuts) and one with an old tea leaf piece stuck to the inside. Aside from that, the food was decent dim sum though pricier than other places in Hawaii. The dim sum pieces were tasty but small. It seemed like the restaurant was pushing the fire code in two ways: 1) The tables were packed so close together it was impossible to get a stroller through without forcing other patrons to get up and move their chairs 2) Our take-out order took forever to prepare because a fire sprinkler went off in the kitchen. It might be a good restaurant, but they have lots of improvements to make.

    (3)

  • David L.

    After dining at this restaurant for the past 5 times, I think its time to rate them. All I can say, it did not get better after each visit. Our first visit, we celebrated my Mother's birthday about a month ago. We had reservation and they gave us a semi private room for the occasion. We asked the waiter what the "strawberry spareribs" is like, he strugged his shoulder and told us "I have no idea." Ok, I guess we won't be ordering that. Then we asked him to make suggestions, he told us, he did not know what is good. Our waiter was really unattentive and yet, he hung right outside our room looking in while we ate. ARKWARD!! Also not sure about the the tv in the room playing, ESPN. Who wants to watch sports while enjoying dinner with the family. If I wanted to watch Sports, I would of gone to the sportsbar or stayed home. STRANGE! Food that night, was ok, the portion was very tiny and nothing to brag about. 2nd visit, we went on a Saturday afternoon. I called when they first open to make reservation for 9 people at 1:45PM. When we got there at 1:40, they told us to wait for 5 minutes. We waited and waited, after 30 minutes later, I went to the hostesses, they told us that the people on the table are not leaving and they can't do anything about it. So I asked them, why take my reservation?? Why tell me give you guys 5 minutes to get the table ready?? when we first checked in? The young hostesses are clueless, they are not trained at all. We did managed to get a table 40 minutes later, I was embarassed, since we had out of town guests with us. The dim sum is your typical dim sum anywhere, nothing fancy, nothing tasty. Very inconsistant how the food arrived. WHAT I HATE THE MOST, WHEN THEY SERVE YOU THE DIM SUM, THEIR DIRTY FINGER TOUCHES YOUR FOOD!!! 3rd visit, no reservation for lunch, we waited 15 minutes, order whole bunch of dim sum. The whole time we waited, I noticed the plates, spoon and chopsticks were not washed property. It was still greasy and dry food stains on the plates. I had to use my napkin to rewipe it. YUCK!! While we ate our shrimp dumplings, turnip cake, spareribs, tripe, seafood roll, beef balls and char sui bao, we noticed that we were still missing our shrimp look funn. So my mother told them in Mandarin and the waiter looked lost. So I said it again in English. He said, "I'll check." 10 minutes later, still waiting, so we told another waiter, just to cancel it and bring the bill. We waited and waited, bill finally came and so did our cancelled shrimp look funn. 4th and 5th visits, shall I say more?!......

    (1)

  • K L.

    I like the service. I like the original dim sum, but what turned me off was the taste. It may be just me but I don't like the aftertaste of vegetable oil in the fried dim sum. I more used to the taste of pork fat or sesame oil.

    (2)

  • Dijon Y.

    Mediocre food. Ok not great. A bit on the expensive side. Chow fun was a bit too salty but maybe that's typical at most restaurants. Siu mai not as tasty as expected. Turnip cake not that great. Beef balls a bit dry and didn't taste as good as expected and below average for a Chinese dim sum place. They should focus more on quality of food instead of decor. For dim sum in Hawaii, I think is is average or slightly below average.

    (3)

  • Jo Ann P.

    Shaoling bao the best in Honolulu...as good as what you find in HK and Shanghai. Excellent service and lovely surroundings. Lots of private rooms...much like China.

    (5)

  • Sandra C.

    Seriously? What is NOT to love? This place is clean, the service is great, and the food is delicious! This is all coming from someone who doesn't ever "crave" chinese food and is always weary of older chinese restaurants when it comes to cleanliness. I come here with my sisters and friends for dim sum often, and we once came twice in a week *shame*, because the food was so delicious. They seat us quickly, and if they take a while (usually because we're waiting for them to start serving dimsum), we just go and admire the huge horses outside, haha. The servers are quick and you don't have to wait for your specific server if you need something -- there are so many walking around. The servers are so on point that towards the end of a lunch i requested that he only fill my water cup halfway. A minute later a second server came and filled it to the top. I love their manapua. It sounds generic, but I do. I've never tasted anything so fluffy and heavenly. Oh wait, I have. Fluffy and heavenly would also properly describe their pineapple buns. Not too sweet, no overbearing taste of pineapple. Just right, EVERYTIME. We've come so often that the manager (owner? idk, someone wearing a tie) has come to recognize us (and my sister, who first introduced us to the place). He noticed that each time we come, we bring more people. Noticing this, he gave us all mango puddings (TODIEFOR), on the house! He also suggested the rooms for private parties we may have.. we're already planning our parent's anniversary party to be held here! I was so upset that I stuffed my face with a almost two pineapple buns that I had no room to enjoy the mango pudding, but the scoops i DID enjoy were AMAZING! if you had a bad experience here, try it again. Idk if the service/atmosphere is what sold me on it, but like i said -- chinese food isn't my favorite in the least, but i find myself craving theirs.

    (5)

  • Tamara H.

    Customer service was not good. We went in on a Sunday night to get a take out order and instead of just saying no we don't do that, they gave us the run around. The first girl went and left us at the front for like five minutes then said go to the cashier at the bar, so off we go to the bar and we waited there for another 5 minutes until the bartender even acknowledged us. Then she tells us wait for a waitress to take our order she'd get someone. After five more minutes a waitress comes over and says she'll take our order but it will be a 45 to an hour wait. For takeout? Why waste our time tell us at the beginning no takeout, we wasted our time and our family at home who was hungry, waiting to find out that we couldn't get food!!! I wouldn't go back to try the food after all that!

    (1)

  • M Y.

    We ordered 7 dim sum items & three items off the menu. The dim sum items were just ok. Out of the seven items the only one that was really good was the egg custard tart. First item that came out after almost 15 minutes was the shrimp dumpling was was completely cold. Steam pork with shrimp (basically pork hash with shrimp on top) was also just ok. The worst part was that the last 3 items took over 25 minutes after all the other items were served. Although they made mapo tofu as a request since it's not on the menu (which was good...I still will not eat here again.

    (2)

  • Arlette D.

    have you ever been to a chinese restaurant where the people are so nice and helpful? well here you will find great service and very helpful staff!!! the food was great! we had the Chinese New Year's dinner course set. it was awesome.. one of my favortie dishes was the seafood that had the lily bloosoms. it was great. the place has a feel of old china and new china there are crystal beads hanging from the chandeliers and very nice lanterns. the beads giong to the bathroom are pretty heavy. This restaurants menu prices for the regular food is not bad.. the dim sum can get pricy but it's worth it.. ONe thing to remember is that this place is not like panda's or the type of chinese food you would get from chun wah kam.. it is very light and not heavy. the dessert was pretty cool they made a koi fish shaped mango jello. i love this place.. It will do very well at the mall!!!!

    (5)

  • Jennifer M.

    I heard through a friend that this restaurant was amazing so I decided to try for myself. First off, the food was good, not the greatest i had but a little better than average Chinese restaurant. We ordered the jellyfish and pickled pork hock for appetizer but that actually came after the entree was served. Secondly, we also ordered the Shark fin soup and that also came towards the end. I'm not usually picky about food, but I expected a more professional orderly fashion at a restaurant. That was actually the good part about this place. Now when it came to service, it was very poor. For a restaurant like this at Ala Moana where many locals and tourist dine at you would think service would be pretty good. Well, first thing I notice the waiters are bi-lingual (Chinese- English). That's fine with me except they had a harder time with English and got my order all messed up. Here's what happen, I decided to order beer and asked for Asahi Dry, mentioned it to him a few times and he kept saying Asaki, Asaki. I said no, it's Asahi and offered to with it on a paper. He said no, it;s okay. Well this other waiter came by and handed me a Sapporo. Yeah, way off! So he calls back the other waiter who took my ordered and said "you ordered this right?" Ah, no I replied. It shouldn't be this complicated but it was. All in all, the food was good, just a little disappointed with service, but if it doesn't bother you I would recommend this place. Personally, I rather go to Legends Seafood Restaurant. Hope this helps.

    (3)

  • charles w.

    Went shopping with mom and friends at Ala Moana, wanted some dim sum for lunch . Saw the new restaurant Jade Dynasty offering dim sum, saw great reviews. Went in and was seated, greeted by a waiter named michael. English is his second language as we could not understand what he was saying. Ordered some dim some that was average, some were the wrong order but we ate it as we were hungry. Michael suggested to us a dungeness crab special, ginger onion style" berry gud pice". It was good but not for the price. Total bill with tip already included was $220. which is outrageous for lunch for 4 people. We asked michael why so expensive, he replied you ordered it. Also tip already charged for mediocre service, his reply we charge everyone. Never again if he is still working there. They need to hire better servers that speak english, if they want locals to come again.. And not treat us as tourists as we felt like we were treated.

    (1)

  • Mojojojo Y.

    we went here for my bday and it was ok. i really liked their Steamed barbecue pork buns (or what i like to call mini manapuas) but seriously how can you go wrong there? it was pretty much like your standard dim sum place although i have to say their custard tarts are smaller than most. we got a table easily enough being that we didn't make a reservation. i like the fact that their menus have pictures and prices on it and that everything is brought out to your table instead of having to flag down a cart and make selections by a waitress opening and closing bamboo containters (which to me is not very sanitary). they give you an order sheet and a pencil and you just fill in the number of orders you want for each dish. our waiter did however forget to place one of our orders and even though we weren't charged for it my daddy was disappointed because it was what he ordered (choy sum). the parking is convenient since it's at ala moana however i still think mandalay is better...

    (3)

  • Ken M.

    here is my review of this place which my lady friend and i went we went their for the perry and price show which is there new place it is thier second week there...how come no one reviews the show?...Anyway we had to get there by 7am...the food was quite good thier noodle was quite bland no taste....the stuff tofu was interesting how they made it but they did not have no salt and pepper on the table all they gave us were those those packets like in fast food place have pepper and salt and there sugar was also in the packet form...anyway when we wanted something we would have to stop them and we were there where the other customers were and they kept passing our table all the time and the other guests had no problem in getting what they wanted it was only that we had to flag one of them to give use what we want it felt like we never existed and it was not very busy in fact had alot of empty seats for the show.... and another thing when we went to the buffet table they had a salad section with frist veggies but the bad part was they never did put more tomatoes in the salad dish they only put was only on the top and when people went back to get more tomatoes they did not get any more now what is wrong with this picture?Well when we went we had to ask for the water and tea they did not ask or even checked if we wanted more hot tea which is another thing they did not check every so ofter we had to ask for more hot tea and the tea did not stay hot as other place we go where they serve hot tea...The place is nice but the waiter and watresss need to pay more attention to the local people and not people who dress neat like when we went lots of them were dress like local people and I would not be surpise if they got treated like we did.....so I'll give this place another try and also the perry and price show and see how much they have improved in 2 or 3 months......thank you for my reviews

    (2)

  • Kristine L.

    Bleh. Went here since we were shopping in the mall all day. It was super empty so we got seated right away. We ordered a few non traditional dishes...I wish I remembered the exact names of them but I don't :(. Anyway, they were all alright. It wasn't too bad but the reason for the 2 stars is that I've had AMAZING Chinese food before so my standards are really high when it comes to Chinese food. The food here was a little bland and just not interesting. I wouldn't come back or recommend this place.

    (2)

  • Vince B.

    Time for another Jade Dynasty Update. Five Star food! Five Star Dim Sum! Vegetarian Friendly! We keep coming back on a regular basis. The dim sum is better than ever. There were a few favorites that were not on the menu. But, there were so many items that we all liked I'm convinced of the five star rating. We didn't really miss anything. Venue: Still a very pleasant and beautiful space. Service: Not quite as attentive as our last two visits. But really everything went smoothly. We ordered quite a few items. Staff made sure that we got all the items on the list. They checked in frequently to make sure everything was good. Food: Choy Sum, Shrimp and chive dumplings, Snow mountain char siu buns, shrimp and chive dumplings, baked taro buns, mushrooms look fun, garlic cucumber, crystal jai balls, pan fried turnip cake and steamed bbq pork buns. All 5 stars good. All authentic with no compromises on the food. Vegetarian: The menu has improved since our last dim sum meal. There are lots of meat-free vegan, vegetarian items. It was very easy to select a huge nutritious vegan meal. I would give them 5 stars for that alone. Glitch: More than a year ago my wife called to set up a menu for a September dinner party. She made a reservation via phone and spent some time carefully selecting a menu. She made it about two months in advance and then called to confirm 2 or 3 days ahead of time.Making a long story short: They offered BS list of lame excuses. The mistake was made on their side. They couldn't fit us in for that night. Fortunately, I was able to make a reservation on short notice at another restaurant where I am a known customer. Four Stars: So in spite of that reservation error we still think Jade Dynasty is pretty good. Otherwise, I would have gone with 5 Stars. I think that is fair.

    (4)

  • Ray L.

    We were craving chinese food this labor day weekend and thought of going to Jade Dynasty for dinner as we have been there for the dim sum lunch. Upon arriving at about 6:30 pm on Saturday, we were seated in the main dining room and offered menus immediately. Our server also brought over hot tea and I asked for iced water. We perused through the menu and decided on 4 dishes and one appetizer; Deep fried shrimp balls, Singapore vermicelli, Oysters on a sizzling platter, fish fillet with veggies and orange peel chicken. We noticed that the prices were quite high averaging about $17/per order but convinced ourselves that this would be a treat. The first dish was listed as "Orange peel chicken" but when this dish arrived as the first, it was only two chicken breasts which were breaded and fried then covered in a orange sweet and sour sauce - see my picture below. It is hardly as the name of the dish on the menu. No orange peel and it was like a cheap imitation of sweet sour chicken. I mean even Panda express orange chicken would be even a better choice. Huge disappointment and those of you that has had real orange peel dishes would know. The second to arrive was the shrimp balls which were very nice and flavorful. We received the fish fillet then the oysters next. The fish was good but nothing to rave about. We were relishing the oysters but when we bit into the first few pieces, it had this bad distinct odor like it was probably spoiled. I can event explain that taste or odor as to not freak out other fellow yeeps. We tried to enjoy the other dishes and continued our evening but it was so disappointing as half of our dishes were a letdown. Our tab came and with tip it was $98.00!!!! I would give the service 4 stars as they were attentive and our glasses were always filled with water or tea. The food quality gets a 2 star just for showing up on the plate. IF YOU WANT DECENT chinese food, you can probably find better but don't get your expectation on service too high. I seem to ve difficulty finding both good service and quality food in one place.

    (2)

  • Angela C.

    We have been coming here for 2 years now. The food portion has been decreasing, but the prices has been raising. At the end, we don't feel like it is a fair deal anymore. The food still tastes good, the service is good. The restaurant is fancy, and the bathroom is clean. We will still come once in a while, but will not be coming very often because the restaurant has been reducing its portions, while rising its prices. Some of the food's tastes are changing. Spicy dishes are not so spicy anymore.

    (3)

  • Holly B.

    Our friends wanted to dine at this restaurant, since they enjoyed it so much the night before! Plus the husband is Chinese and knew what to order. We had a nice variety of dishes to enjoy and they were all tasty without being too salty, spicy, or rich. The service was good and you get one complimentary soda refill!

    (3)

  • Jeana P.

    After reading Angel H's review of Jade Dynasty Seafood Restaurant...I had complimented her that I've always wanted to try the restaurant but never had the chance. We made arrangements to meet up for lunch on a Thursday at Ala Moana Center. I had to reschedule our lunch date for Wednesday instead. Wednesday comes and I was able to meet up with Angel for a late lunch at Jade Dynasty Seafood Restaurant at Ala Moana Center. When checking into the restaurant with the Yelp application a person will get one free small dim sum. The hostess had led Angel and I to a small table that seats 2 people. The waiter comes to give us 2 picture menus and a sheet that we would mark up for which items we wanted to eat. Angel had asked me if I like certain type of foods. I was eye balling a few other items. Angel surprised the hell out of me when she started to speak Chinese to the waiters. We settled for 6 items. 1) Deep fried mochi balls. I gotta have my jin dui. 2) Fried shrimp puff. 3) Signature shrimp dumplings 4) Steamed Shanghai buns. I had absolutely no idea that this item would have liquid on the inside. Almost burn my tongue since it was hot. 5) Spare ribs with black beans 6) Steamed BBQ pork buns. I gotta have some manapua too. While having our late lunch I noticed that there were 3 flat screen televisions. 2 small ones and one large television above the bar area. It showed highlights of Perry and Price radio talk show. The restaurant was pretty big and yet very quiet.. All dim sum entrees were delicious. If I had my way I would have ordered a bit more. Since Angel was treating we stopped at 6 items. I mentioned to Angel...I only drink hot tea when I'm at a Chinese restaurant. All other times I rarely drink tea. Thank you cousin Angel for lunch on July 1, 2015. I really appreciate it. It's not often I am on the receiving end when it comes to dining out...I'm normally the one taking care of the check. Having a lunch buddy makes a dining experience awesome...it's many times better than dining alone.

    (4)

  • Angel H.

    I had a late lunch here the other day with Jeana P. I specifically wanted to come here to get the Snow Mountain Char Siu Bun. To my disappointment, they were out. We ordered the BBQ pork buns instead. We also ordered the shrimp dumplings, steamed shanghai buns, black bean spare ribs, jin dui and the fried shrimp dumplings aka ham sui got. Other dim sum places use pork but they use shrimp over here. Everything was great except that they didn't have the one item that I wanted. I forgot to mention in my last review of this place, that if you check in on Yelp, they will give you one medium basket of your choice.

    (4)

  • Liam C.

    Oh Jade Dynasty. If there were a way to make Chinese Dim Sum mainstream yet semi luxurious, Jade Dynasty seems to have found the way to achieve that. Before you even walk in, you'll be greeted by gigantic sculptures of horses guarding each side of the door and you'll be able to get the essence of all the high end and out of this world dim sum places you usually wouldn't be able to find anywhere but in Hong Kong. That being said, because their appearance is so attractive I naturally held high expectations for the quality of their food as well and I was not disappointed. Everything tastes authentic, from the shrimp dumplings to the char siu buns. But my favorite thing about Jade Dynasty is that they do it in a fun way. The usual chive dumpling you'll find at any other Dim Sum restaurant, at Jade Dynasty is wrapped in green rice mochi and fried. Your usual Chinese meat ball here comes with a twist and is injected with hot delicious curry. Their strange changes to the usual Dim Sum dishes that I can't seem to find anywhere else is the reason I keep coming back! But with all the gorgeous decor and elaborate menu, it comes with a cost. Jade Dynasty is for sure going to cost you a few more bucks than going to your Chinatown alternatives so be prepared! On holidays, they also seem to create a buffet only course menu. When I came here this past weekend, they had a sign up saying Mother's Day dim sum brunch buffet is $29.95? I don't know about the next guy, but for me that's a bit more than I'd like to pay per person for Dim Sum no matter how fancy it is.

    (4)

  • Julie L.

    Omg Chinese food! We were so craving some dim sum after so many days of sushi, BBQ and noodles. Very surprised that the food was very good and wasn't overly oily like most places back home. Ordered a ton of stuff and total bill was $70. Wow! Best dish was the stir fried silver noodle. Killed it. Exceeded our expectations and the service was good. Missed hearing the old school Chinese jams they were playing. Table was a bit small tho and they used a thick plastic cover which made things snag. Bathroom was clean.

    (4)

  • Jack W.

    1. VERDICT/VALUE You're not in Hawaii for authentic dim sum. So you won't find it here but what you will find is food that is OK while paying more to dine in what might be the cleanest, most modern decor for a Chinese restaurant in Oahu. This is the place in Honolulu the wealthy tourists and the wealthy inexperienced get their dim sum fix until they can get off island to restaurants with more authenticity. 2. FOOD I have to agree with previous Yelpers Jon H. and Vivian L. in the the food is just OK. The main dim sum dishes start at $3.60 (compared to as low as $2.49 elsewhere for the value-conscious readers) and during today's outing we had: The Steamed Shanghai Buns ($3.60): thankfully includes four, and not three pieces as seen in their menu; however, our dish today was room temperature and the wrapping was rather doughy (and don't look as authentic as the menu's picture have you believe). The "soup" inside should be salty and fatty but was almost like a clear, tasteless broth. The Jellyfish with Pork Shank ($8.50) appetizer is small for the price and done in the mainland Cantonese way with vinegar and not sesame oil in the jellyfish. It might have sat in the vinegar too long because it was overly vinegar-y and we're not sure who cut the pork slices...where it was really more of a few chunks than some slices. The Steamed Bean Curd Rolls ($3.60): actually decent but room temperature upon arrival. Three came in the bowl. The Steamed Pork Dumplings ($3.60 a.k.a. sui mai): like last time, featured four small pieces (see pic) that you would find in a frozen package in the supermarket. Not great, and not all with shrimp as advertised either, and so not recommended still. The Snow Mountain Char Siu Buns ($3.60): arguably my favorite manapua on the island - think baked BBQ pork bun but lightly covered with sugar on top instead (or a white bolo / pineapple bun instead)? Definitely the highlight of lunch, we were saved by three of these on the plate. The Poached Beef Tripe ($8.50): lacked flavor, despite being drenched in soy sauce and green onions. Hopefully, it can be marinated appropriately for the next patrons ordering this dish. The BBQ Pork with Honey Sauce ($8.50) is strangely available only after 11:30 am. Perhaps they receive it from an outside source only at that time. Perhaps the chef(s) making it can only get it done by 11:30 am (which is long after dim sum starts for Chinese folks)...either way, it's small for the price, can be more lean than most folks like, but is more authentic than that found in most other restaurants in town. The Pan-Fried Crispy Noodle with Shredded Pork ($11.50) could have used more pork but was reasonable for what it was. In the end, I hope the folks prepping the food today simply had a bad day or were trainees, but after coming here a few times for dim sum and dinner, it's getting harder and harder to recommend this place. 3. SERVICE Pretty good this time - wait staff were attentive with tea and with clearing empty dishes. The food seems to take a while at times but overall and the staff will still try to get you to order right away so that they can make the table available to the next guests, but that is pretty standard for a Chinese establishment like this. On today's visit, we were able to stay for nearly 2.5 hours without being shoo'd out. 4. ATMOSPHERE The winning factor for this restaurant is the cleanliness and decor. Perhaps the only drawback for the best-outfitted Chinese restaurant on Oahu is the infuriating set of hanging beads one needs to walk through to get to the restrooms. (Really?? Are they absolutely needed and do the nearby tables need to hear the constant noise?) Parking is the other winning factor, with lots of it at Ala Moana Center, and if one can't get in to this place, at least there are plenty of other options beside and across from this joint!

    (3)

  • Anastasha S.

    Came here for a second round. I strongly believe this place is a hit or miss, and I've kept missing :( I made reservations for Chinese New Years but sadly, 15 mins upon arrival, they told me upsettingly that I did not make a reservation...that 'it was impossible' because they wouldn't have accepted my reservation for New Years. The lady was frustrated and had a slight argument with me, making it a point that there was no reservation... Yes, I clearly see on the paper my name is no where to be found, but my call log two days ago shows proof that we did speak for about 3 minutes of my lost reservation. Sigh. After all that commotion, and waiting patiently for a table, our dinner still went down hill. The service was great, however, the kitchen was dishing out our plates extremely slow. Can you believe that our fried rice and mapo tofu came out an hour plus after ordering? I do understand the house was busy for Chinese New Years, but it was pushing 10pm and we started around 8:30... Sigh. To sum up my experiences, this place is a hit or miss with service. I'd advise to double check your reservations! I still think their food is A-OK! Nothing too exciting, but not the worst of the worse. Give it a try and let me know if you lucked out!

    (3)

  • Jenn Y.

    I want to thank Jade for accommodating my family when I had my baby baptismal lunch. They we're able to give us a private room for about 50 people for a last minute booking. I was pretty happy with the food and the price. We did a dim sum service and the food was good. They are very attentive to service and fast. Only thing my guest did not like was the mango mochi. I don't recommend it.

    (4)

  • Dawn L.

    Late lunching with my Hungrier Half, I was having a craving for dim sum. So here's the thing...I cannot stand those places in Chinatown (even the "good" one) because the service is shoddy (if you get any at all--no joke, the one restaurant we ever walked out of in our lives was in Chinatown for dim sum) and you run the risk of getting sick (also true story--food poisoning at the "good" place). I'm not really sure how they get those little green PASS cards to stay in business but I suppose everyone has a good day. Jade is one of two places I WILL eat dim sum happily. It's super clean, the service is always REALLY good, and we don't have to pay for parking!! I don't think the prices are astronomical considering their location. Many typical dim sum plates are $3.60 for three pieces. I can deal with that. It's like a day at the sushi train place. Today, we got through about 7 plates of dim sum between the two of us and we were pretty full. The bbq charsiu bao was a favorite, along with the char chiou half moon. We tried the spare ribs with black bean sauce and we figure out why it's called "spare"--I'd stay away from that in the future. The flavor was good but I'm not exactly sure what part of any creature that was other than to say it was a spare part that wasn't used in any other dish. Servers are all patient and explain things so us non-Chinese speakers understand--yes, they speak english. We were greeted walking in and wished well on our way out, so I'd say from beginning to end it was a pleasant, yummy, safe experience. And no food poisoning!! Always a plus! ;)

    (4)

  • Riana S.

    When I'm craving dim sum after 1pm, this is the place I go to. Conveniently located in Ala Moana, Jade Dynasty hits the nail on the head every time. It's fast, efficient, and consistent, and DELICIOUS. Duh. There was three of us and gosh we went kind of crazy ordering all kinds of things. I am very bummed that they do not serve chicken curry puffs anymore :( we ordered seafood chow mein (don't order cake noodle here, apparently it's a local thing haha), roast duck, and lots of dim sum. Some of my favorites are taro puffs, shrimp & chive dumplings, the Shanghai dumplings, Pork BBQ puffs, and yeah. If you want the Chinese mustard you'll have to ask for it because they don't have it on the table. Our servers and the manager was very attentive making sure we had everything we needed and if everything tasted good. Love this place!

    (5)

  • Anna F.

    I've been here a few times since they opened and I think their food is okay. It's a good place to dine at if you have guest visiting from out of town. The restaurant is inside Ala Moana so after you eat, you can take your guests shopping. The interior of the restaurant is pretty but the space is tight. The back of the chairs are really close to the chairs from the next table. Their dim sum menu is really creative but the prices are expensive. If you plan to dine with more than 2 people, I recommend making a reservation. During the weekends they are really busy. The wait staff can understand and speak English but I usually just speak Cantonese to them. You order by marking off what you want on the paper and you just give it to the wait staff so technically, you wouldn't need to say much to them. The food comes out quick. An item that I would recommend is the goji berry gelatin because it's not an item found in other Chinese restaurants on the island. It's a sweet and refreshing dessert. If you happen to be in the mall and you're craving dim sum, this is a good place to try.

    (3)

  • Nicole V.

    We usually frequent Legends when we feel like eating dim sum but we were in the area so we decided to try it out. Our first impression was that it's nice inside the restaurant, the staff is friendly and helpful. We notice right away that the hostess were a bit unorganized and had a hard time keeping up with all the traffic. Our serve was so nice and energetic, which made up for some missed orders. The food was yummy and well flavored. The only con was a fruit fly living in one of our sauces. Overall if we feel like eating dumplings and are in the are we will likely be returning. Their chow fun is amazing!

    (3)

  • Summer N.

    Today was my family's last full day in Hawaii, and we were craving for some dim sum. We walked around the Ala Moana Center and found this gem, which is, of course, Jade Dynasty Seafood Restaurant. All of the dim sums are reasonably priced. They have a wide variety of fresh, steaming, and delicious selection. The attentive service by the waiters and waitress was awesome. The assistant manager, Alex, was very helpful. If you're ever having that dim sum crave, this is the best place to go with your family and loved ones.

    (5)

  • Lyla D.

    Was there ever a Jade Dynasty in Chinese history? I don't think so, but, in the Chinese culture, jade is PRIZED for its hardness, durability, musical qualities and beauty. Throughout history and culture, the translucence and color of jade determines it as a symbol for immortality and protection of souls. Jade was used extensively by nobility, especially during the Han Dynasty, who fashioned burial suits of jade sewn together with gold threads which were thought to preserve the bodies and protect their souls. Chinese place high value in their jade. The dim sum at Jade Dynasty was like an edible representation of the best qualities of jade. The portions were good-sized and beautiful to look at. The flavors are on point authentic to those that we've tried in Hong Kong, Vancouver, BC, Boston, MA and San Gabriel, CA. Service was attentive, friendly and efficient. I mean, hot foods came out steaming hot, our water glasses were refilled consistently, and our teapot was replaced twice with fresh leaves and hot water. Only a minor glitch to mention was the slow pickup of our bill when we were ready to cash out. But, it took just a nod and wave to one of the waiters and it was taken care of. We didn't consider it a problem because we were busy catching up with old friends and former co-workers who we haven't seen for over a year. Selections of dim sum (point on the heart or touches the heart) that were offered were a combination of traditional and contemporary. Our foursome tried double orders of our usual traditional steamed pork dumplings (Siu Mai), pan-fried Chinese turnip cakes (Lo Bok Gau), shrimp half-moons (Fun Goh), steamed fish and crabmeat dumplings, steamed shrimp wrapped in rice noodle (Cheong Fun), rounded out the meal with stir-fried rice vermicelli, Chiu Chow-style and sweetened the pot with contemporary Spring Mountain Coconut Buns (green tea sugar crusted coconut custard filled buns). I have to "rave" about the delicacy and translucence of the shrimp half-moon wrappers. The wheat starch/cornstarch wrappers really impressed me...they were shiny, delicate, translucently thin, soft but not soggy and had a slight tackiness. I think most Chinese judge the quality of dim sum by the wrapper texture or consistency. But, speaking of texture..the pork in the steamed pork dumplings was excellent as you could feel tiny mince or chopped pork pieces rather than a smooth ground. Even the Chinese turnip cakes were lightly pan-crisped, not doughy and you could feel the turnip shreds melt in your mouth with each bite. Each dim sum dish had its own benchmark qualities that I feel is worth a 5-star rating. Again, the flavors were authentic, played on the ingredients' natural flavors and were not overly salty or used MSG. The restaurant was quite busy with locals, domestic and foreign tourists. For a restaurant located in a shopping center (Ala Moana), the cuisine is as good, if not better than what you'd find in a Chinatown. Plus, because it's in a well-traveled area with an audience of diverse groups of diners, there is ample FREE parking and most of the wait staff speak English. We stayed for over 2 hours just talking, laughing and eating. Not once, were we ever rushed. Jade Dynasty continuously gave us great service and extended their hospitality.

    (5)

  • Rhea Cherie B.

    Jade Dynasty has given me the best customer service I've received at a Chinese restaurant. No joke, I usually feel overwhelmed (in a good way) when I dine at Jade Dynasty because of the customer service. Good dim sum and great service make for an excellent meal. LOCATION | Nicely situated at Ala Moana Center across Islands Restaurant and next to Romano's Macaroni Grill. The restaurant is huge and is home to KSSK's Perry and Price morning show on Saturday mornings. AMBIANCE | Fit for a king (and queen)! There are two huge bronze horses that "guard" the entrance to the restaurant and their lobster tanks can be seen from the window to the right. The Jade Dynasty is well-decorated with beautiful light fixtures and crystals hanging from the bar. They have sectionals for parties as well. The restaurant can get noisy; who ever heard of a quiet place to get dim sum? FOOD | I've only been to Jade Dynasty during lunch strictly for the dim sum, choy sum and fried rice. I love their wide variety of dim sum. The portions are pretty good and their Yang Chow fried rice is a winner. Some of my favorite dim sum dishes are the Shanghai dumplings, spring rolls wrapped in look fun, and shrimp dumplings. PRICE | Their dim sum prices are pretty standard, ranging from $2-$4 per plate. The rest of their dishes are slightly pricey. Their alcohol is definitely pricey with Heineken going for $10 for a large bottle. CUSTOMER SERVICE | The best. On my most recent visit to Jade Dynasty, I had reservations for noon and I ended up getting there at 11:55 am. Thinking I could be seated immediately since I was only 5 minutes early, I had to wait and the hostesses were really apologetic that I had to wait even though it wasn't quite my reservation time yet. When we were seated, they apologized yet again for the wait. Like I mentioned, I receive the best customer service from a Chinese restaurant at Jade Dynasty. The employees are outstanding and the servers are very attentive yet they don't hover. They are also very polite and most of them had great communication though English wasn't their first language. They come to refill glasses of beer when we can just pour it from the bottle ourselves. They scoop rice out of the platter onto our plates and they constantly refill our water and tea. Did I mention overwhelming? At some point, there were 3 servers at our table at the same time helping us. I wouldn't say I've had the best Chinese food or the most authentic at Jade Dynasty but like I said, the customer service is outstanding and they definitely win the hospitality award in my book. The restaurant is huge, clean and the dim sum selection is massive. P.S. Don't forget to check in on your Yelp app for a free basket of dim sum!

    (4)

  • David C.

    Going weekdays to avoid the crazy crowd on weekend.... More relax on weekdays... Have all these dim sum, spicy cucumber, seafood rice soup, and e-mein (see pic). The food are much better than other places. You may think the prices are higher since this place looks high class, but no, the prices are not higher than Legend, Royal Garden, etc. The services are much better than many others.

    (5)

  • Marvin B.

    If you want overpriced and overrated Chinese food for dinner come to this place. The food was under par for the price. My family and I also had to wait over and hour for two of our dishes that we ordered. I guarantee that I will not be coming back here again.

    (2)

  • Jon H.

    Convenient dim sum. That, in my opinion, is the perfect way to describe Jade Dynasty Seafood Restaurant. Location? Conveniently located in Hookipa Terrace in Ala Moana Center. Being a part of Ala Moana Center, parking is as available as any you're likely to ever find for a restaurant, and there's nothing like having a dim sum break in the midst of shopping. Dining area? Conveniently spacious with ample seating, which translates into little-to-no waiting time before being seated. The room is lined with round tables upon round tables, and the decor is a mix of traditional Chinese art/furniture and floral arrangements. Menu options? Conveniently extensive dim sum choices, as well as ala carte items to satisfy your cravings. And although everyone has their own personal favorites and default orders, no matter where I go I always make sure to get some variation of fried taro, look fun, and dumplings; I have a strong love for scallops, so if its on the dim sum menu you absolutely know that's going to be my order. With all that being said, you would think I'd be more inclined to give Jade Dynasty a higher rating than just three stars. However, in the handful of times I've been here, there have been some consistent negatives that until addressed and corrected will continue to hold them back. The first point of criticism is the service. Now, don't get me wrong, on the whole the service is fine and the servers are very friendly and polite. However, on multiple occasions orders have taken a shockingly long amount of time to come out to the table. And to top it off, sometimes the dim sum comes out room temperature-to-cold. Now, certain dim sum is fine not steaming hot. But, for those bites your'e expecting to be hot only to be disappointed by a lackluster experience, there's not many worse foodie feelings. I understand that due to a combination of floor space, number of customers, and time of service (ex. lunch, dinner, peak, slow, etc.) factor into this. But cold food is something I take strong offense to, especially because it's something so avoidable and the remedy is so straightforward. The second criticism I have, which I think is my real gripe with Jade Dynasty, is the price per dim sum basket. I'm sure being located in Ala Moana Center is part of the reason, but $5-$6 per order is quite high for dim sum. This is especially disconcerting to me considering that similar Chinese restaurants that serve equal (if not better, but that's up to personal interpretation) quality dim sum go for as low as $2-$3 per basket. And when you combine my two criticism together, I sometimes wonder if all the conveniences are worth all the flaws. All in all, Jade Dynasty is an ok place. It might not be my favorite Chinese restaurant, or even my first dim sum choice. But that doesn't mean that I won't enjoy a dim sum brunch every now and then here, especially given good company. I guess what I'm saying is that when I need my dim sum fix and don't wanna deal with that Chinatown parking/dirtiness headache, Jade Dynasty will do. *EDIT* Oh yeah, make sure you double check your receipt if you're claiming your Yelp offer for a free dim sum basket. Even after letting our server know and having her check with the manager to ensure the deal was still being honored, I found out later after heading back to my office that they did NOT comp me any free dim sum order.

    (3)

  • Vivian L.

    This is hands down the most opulent Chinese restaurant on Oahu. Guess the decor has to be on-point if you're located in the largest open-air shopping center in the world. We made reservations for 11 people the night before (Jade Dynasty is opened until 10 p.m. every night). You'll want to make reservations because once the restaurant opens, there is a never-ending line until maybe after 1:30 p.m.--especially during the weekends. You order the dim sum by noting the quantity on the order sheet. A waiter will take your order and return with a printed list of everything you ordered. You can always order more. The printed list is for them to keep track of what has/hasn't come out yet. Jade Dynasty has the traditional shrimp dumplings, siu mai (pork hash), chicken feet, etc. Those are good and all. I've had lots of dim sum, and the "wrap" of the dumplings here at Jade Dynasty is soft but doesn't fall apart quickly! Then again, you're supposed to eat those steaming hot, because the wrap will get hard and chewy if you leave it out to cool. They also had some interesting dim sum that don't seem to be offered at many other Chinese restaurants. Here were some that I enjoyed: --Snow Mountain Char Siu Baos: These are your favorite baked manapuas...except the bun is sugar frosted! The manager recommend that you eat these fresh. The bread was melt-in-your-mouth delicious! I highly recommend these if you love char siu bao. --Shrimp Spring Roll: No. More. Celery. Yes! I love shrimp, and I love that it was the main point of this spring roll dish. It's served with a sweet and spicy sauce. --Tripe with Curry Sauce: Tripe...except kicked up a notch or two --Deep Fried Fish Balls: If you like fish balls or fish cake and the like, you have to try this! It's served with a spicy sauce. --All the look funs are great. I had the beef and scallop (separately) look fun. --Also, end with the red bean and coconut jello dessert. Super refreshing. My only complaint is that they don't have some dim sum ready at opening. We also had to remind them that we were waiting on some orders. Plus, the beaded curtain separating the dining area from the bathroom...heavy and a little unnecessary. Otherwise, I'd love to put in a reservation again soon!

    (4)

  • Ryan M.

    Came here on a business lunch twice and given the amount of authentically pake, pake patrons I assumed this place was legit. I took some mainland guys from our company here and made sure to order a few exotic items--they loved them all, shucks. All in all tasty dim sum and not so greasy noodle and meat dishes. I found the service less pushy on the Chinese dim sum restaurant pushiness scale and really liked that a yelp check in yields a free dish!

    (4)

  • Grace L.

    Jade is my favorite dimsum joint on the island. My reasons are as follows: 1. TONS OF PARKING (unlike china town) 2. Fairly clean with a restaurant ambiance 3. I've never waited for a table 4. Good/attentive service 5. Can digest my food by walking around the mall afterwards. My family and I come here at least once or twice a month. Every time we've gone, they've provided excellent and attentive service. I honestly like that they don't serve the food in the dimsum carts. It makes it possible to walk around instead of having to maneuver and track down carts just to get your pork hash. They give you a clipboard with a list of all the dishes and you just indicate how many you want of each and they bring it to your table. What a good, innovative idea! I know it's a bit different from the standard dimsum experience but honestly it's WAY less chaotic and crazy. A few dishes that stand out to me. 1. Duck: cooked perfectly, doesn't have a lot of fat, and sauce is good. 2. Snow mountain bun: Sort of like a charsiu bun but the bread is sweet, flaky, and soft all at the same time. It's unlike anything I've ever had... 3. Chives: I like any dim sum place that serves chive dumplings! 4. Egg tart: Not too sweet but warm flaky pastry with custard, perfect end to a meal. If you check in on yelp you get 1 complimentary medium dish for free with the purchase of $10. How does one only eat $10 worth of dimsum? That's baffling to me...

    (5)

  • Kainoa S.

    We arrived there for dinner early on Friday night. The first thing I noticed was that the atmosphere was very nice looking. We sat down at the table and the table cloth was made out of a sticky waterproof material that touches your knees and sticks to them. Made the whole meal uncomfortable. The restaurant was also extremely loud, couldn't hear myself think. We waited 10 minutes (I timed it) for our waiter until I called for someone to serve us our water. Our waiter was very apologetic and made light of the situation. We then waited another 10 minutes for our waiter to come and take our order. There were 6 in our group and we ordered over 5 dishes, should have been plenty. Then we waited 20 minutes for our first dish. Each dish came in 10 minute intervals. Horrible. The servings were small. The manager was constantly apologizing for the slow service and was good company. Our dishes got increasingly worse. The hot sour soup was too sour, calamari in the noodles tasted like plastic bag (not even joking it actually tasted like plastic) scallops were very chewy and the beef dish was drenched in sweet sauce. By the end of the meal I was still hungry and ready to go to another restaurant. I asked to order another dish, but our waiter said it would take 20 minutes. I scratched my order. We all left the restaurant hungry. For a restaurant that claims to serve authentic Chinese food, it is far from that. It is not americanized Chinese food because americanized Chinese actually tastes good, whatever Jade Dynasty is concocting is something you should not experience. I am giving 2 stars for friendly staff and good atmosphere. By the way, extremely pricey dishes. $19 for a small dish of scallops and broccoli.

    (2)

  • Mac J.

    Tried this restaurant for dim sum during Chinese New Year (Year of the Ram). Our server was Francis. He was very knowledgeable on the kitchen's cooking times for certain dishes. Our order came out much faster than expected as a large group finished and left. I rate this visit 3 stars. The food and service are consistent with Dim sum restaurants. Nothing extraordinary to rate higher.

    (3)

  • Jannet L.

    Came for dim sum on holiday wkend and was a little crowded but fine. No cart so u gotta order on the little checkbox menu. The food was actually quite decent and comes out quickly. Maybe a little more pricier then most dim sum but much cleaner than others and good service too. No cranky servers. If it wasn't for having to deal w mall parking it'd be great. Although that being said parking in Chinatown is also a hassle. Had a baked manapua instead of steamed which was nice. Little more dry and crunchy. Dimsum is one of those things that I'm always excited for and then once I go it's just fine. I think though the place in the royal Hawaiian shopping center was the nicest one I've been yoon also more pricey and clean but also different stuff.

    (3)

  • Aj L.

    Delicious Dim Sum. BBQ pork Puff was on point. Best Chicken feet I've had. Gotta try the Dynasty Tea Smoked Tiger Prawns.

    (4)

  • Maribel B.

    One would think it wouldn't be so busy on a Tuesday night. Try having family dinner when the restaurant is hosting a big dinner. We felt forgotten because the workers were mostly attending to the big party. Several workers came by. The main dishes were served one at a time. We had to ask the servers when are the rest of the dishes coming, especially the soup. Our reservations was for 6pm. We got our cake noodle dish 1 1/2 hours later. The food portions were small which went well with the small dinner plates. We were compensated with dessert: mango pudding. I would rather return here for lunch. I hear great things about that. The food tasted great. I just wish we had better service.

    (1)

  • Jennifer C.

    I would definitely recommend coming here if you want good dim sum. They don't have the carts going around if that's what you're looking for. They have another dim sum place in ala moana hotel but I think they stop service at 2. I have been here multiple times and this like other places have good and bad days with their service. We came here last week and we had excellent service! I think we might have had the managers working our area so that might explain it but we absolutely loved the fast service. They got everything we needed and ordered. I do have to mention that I have a one year old if you decide to read anymore of my reviews and every place I go he comes with me so any place that is willing to work with me and my little terror I can't complain. Food: I LOOOOOVE! They have these spinach and shrimp dumplings that I think I could eat for days with the hot mustard and shoyu sauce. We also got the mochi rice which was my first time and I absolutely fell in love with it. We had a plate of roasted duck which wasn't the greatest but definitely not bad. I've had better but it was worth the price of $7.95. My partner had been craving those taro puffs for God knows how long which was the main reason for our long drive to ala moana from waipio. He ordered 2 orders of those and another taro dish that he couldn't stop talking about after that first bite. It was his first time eating here and he couldn't get over how delicious all the food was. We both work in the restaurant industry so we really do appreciate good food and good service. Parking: parking sucks but it's ala moana.. what do you expect. it's all about being there at the right time. of course we went during lunch hour so we had to circle the parking lot a couple of times. They also have really good tropical drinks. Dim sum always reminds me of costco. IT ADDS UP. so be careful about ordering too much like we did. But hey there's nothing wrong with leftovers.

    (4)

  • Racquel S.

    The place is beautiful and well decorated with fine things. But other than that there is nothing more to it. My co-worker and I went there only because it was a walking distance from our work and we were curious... maybe its true with the saying.. "curiosity killed the cat" hmmm.. be careful guys.. but maybe it was just our pick that destroyed the place. They open at 1030am and by the time we got there, there was a line and you get looked at my hostess who is wearing a cute see through dress, someone has to tell her to wear a slit or something. But besides the distracting dress fiasco the food is something forgettable. This is what we ordered... Dim Sum Menu Deep Fried Shrimp Toast- toast was dry Shrimp Look Fun- good but it was quite soggy Deep Fried Taro Puffs- too crispy and mushy Baked Barbecue Pork Puff- it was good, soft and the pork was delicious and ordered Chow fun Chiu Chow style for our noodles, this noodle was a thin vermicelli type with shrimp and lots of vegetables. It was my favorite but of course you don't have a lot to choose from. Lets just say the noodles was the best part of the whole meal. We even ordered mango pudding and mango tapioca which was so weird and wished I never put those in my mouth. I hope this place gets better because that spot where they are located isn't the best of luck. But hey Chinese are always lucky.. :P

    (2)

  • Sha S.

    dim sum only serves during lunch. snow white mountain are good. its like eating sweet char siu manapua

    (5)

  • Chris A.

    There is a lot of hype about this new Chinese restaurant, and many stories about the horrendous line just to eat here. When me and my girlfriend went today, we came after lunch hour and there was no line in sight. From the outside, it looked like a pretty decent, classy restaurant that offered high-quality dim sum, but that impression didn't last for long. We followed the hostess as she walked in a varying manner, as if she didn't even know where to seat us in the first place. When we got to a table in the middle of the restaurant, she then asked us if we wanted to sit somewhere else. Then, she gave us the menus and a paper menu to write down the quantities of the dim sum we wanted. My girlfriend, born in Hong Kong, commented that this was the Hong Kong style. The concept is that you write down your order rather than choosing from a cart so that the food is made fresh and steamed upon ordering. As we placed our order, we overheard that the table next to us were charged incorrectly. Apparently, the waiters didn't cancel a dim sum order that they ran out of and still charged the patrons for it. I also asked for water, but the waiter didn't seem to understand and said that tea came free with the meal. Does that mean they charge for water? Our food arrived sporadically and we were quite disappointed at the small portion size, especially for the high-end price. We ordered the beef look fun rolls, deep fried taro puffs, steamed barbecue pork buns, shrimp & chive dumplings, steamed cream buns, fresh shrimp spinach dumplings, signature shrimp dumplings, and spinach seafood dumplings. We noted that for all the dumplings, the rice wrapper was a bit too thick and not thin as it should be. Also, the deep fried taro puffs were only warm in temperature. And the steamed cream buns...they weren't really creamy...more curdled from the heat. My girlfriend (who looks Filipino) did like how one of the waitresses recognized that she was Chinese and spoke to her in her native tongue. That was about it we liked.

    (2)

  • Reuben R.

    Been here a whole bunch of times for dim sum and its actually not bad. Its a bit more costly than other places but hey the rent must be pretty high at ala moana to make dim sum start at above 3 bucks. The main thing I really liked was that all the fried pieces weren't heavily oily which means they let them drain properly, while still serving it crisp and fresh. They're pretty consistent with the service level here as well. They're courteous and try to accommodate your requests as best as possible. Not half bad. The larger items on the dim sum menu go up to just above 7 dollars. We probably made about 12 different orders amongst the three of us and still had enough for leftovers, whilst spending only about 10 each. Not half bad for ala moana.

    (4)

  • Antoinette C.

    This is a really nice restaurant for parties but the seating area was extremely small. There was barely any room to walk from one table to the next. The food was good ( nice and hot) - House Noodle, Dim Sum, Custard Bun, and many more just like Won Kee. There was this seafood nori type dish that everyone disliked at our table though. The waiters refilled the water and tea, but the second round of tea was watery and didn't look colorful. All of them were wearing bright yellow uniforms which doesn't exist at the Won Kee restaurant. It's a pricey restaurant because it's located at Ala Moana Center, so of course the rent and everything else factors in. Overall, everyone had a great time except the feeling of being trapped and cramped inside a room.

    (4)

  • Johnny B.

    Great, delicious, affordable. I like beer but 5 dollars for bud light during the day? I got a tropical drink for 6.50 and it was good. Busy for lunch on a wednesday.

    (4)

  • Nadine C.

    My coworker is from Macau. When she suggested we eat here for lunch, I thought...it must be good! I had been here several times in the past. A couple of times, we had the five-course "free" lunch that a local tour company arranges when they try to get us to sign up for cruises. Another time, my friends and I had lunch to test out the place as a potential site for a wedding reception. Every time, the food was fresh, tasty, and beautiful! This time, we were not disappointed. From chicken feet, to two kinds of tripe, jellyfish and stuffed pigs feet - our dim sum experince was one of the best! The choi sum was green and crisp; the two kinds of egg tarts had the right amount of sweetness - not too eggy and with a flakey crust; the chive dumplings were easily distinguished from the spinach dumplings; and the seafood rolls were melt-in-the-mouth! We tried the new item: Jai balls - a pleasant surprise! The xiao long bao & shrimp dumplings were delicious! Too full to finish the beef chow funn, we took the remainder home to enjoy later! The four stars is due to the service. My plate was full of sauce and my realtor's plate was full of bones from the chicken feet. I looked around for staff to help us get clean plates & napkins, but I ended up just borrowing from the next tables. There were four of us and only one tea pot, so I also had to signal for a tea refill. When it was time to pay the bill, we had to flag the wait help down. Towards the end, the staff gave us more attention since we had to keep gesturing for help. Advantages: We like the free parking at Ala Moana Shopping Center and the clean & elegant feel of the restaurant. We also like the freshness of the food - it's made as you order it. Just check-off your food selections on the order form. They will type it out and cross off your items as they arrive to make sure you get everything you want. Another plus is the convenient restroom in the corner of the restaurant. It has an automatic paper towel dispenser which is good for sanitation purposes! Overall, it was a great dining experience and we wouldn't hesitate to come back again!

    (4)

  • Joyce L.

    Outside of Jade Dynasty feels like you're about to enter a forbidden palace in China. Two big horses are standing next to the entrance. Inside of the restaurant is nice as well. However, this isn't the dim sum that comes in cart kind of restaurant. You order on paper first and they bring it out one by one. It's a slower pace kind of Chinese restaurant. The servers are nice and they don't rush you to order. Considering this restaurant being in Ala Moana, the price is not too bad and dim sum is very good. One of the thing that caught me was Ham Har friend chicken wings. It wasn't too stinky but nicely fried with just enough fishy flavor.

    (4)

  • Lil R.

    Great service! Friendly workers and amazing dim sum around the hotels and beach. We were looking for something different from the Kalua pork and quick spam masubi from the local abc store.

    (5)

  • John C.

    Conveniently located in Ala Moana, I was actually invited here on a meeting, and had a such wonderful experience. Let me just say...the staffs do some serious performances; Ave, the owner of the restaurant was having dinner with as part of our group. And boy, he was controlling the flow of the entire restaurant with a walkie talkie, while eating and talking with us. I was quite memorized! It was a busy Friday evening, crowded with people, and every table services went smoothly! As for the food, it's pretty straight forward. I had Chinese food through my whole life, this did not disappoint me. There're authentic Cantonese style food here, and Americanized Chinese food as well. Dishes are presented with delicate decorations, every single dishes that we had was really good. (Sorry we had too much dishes...I can't remember any of the names of what we had...) Would definitely come back again.

    (5)

  • DrAl 8.

    Jade dynasty has become my favorite dim sum place in town. Avoid the Chinatown streets and come here for descent service and cleanliness. You can order from the pictures for foreigners and no hot little carts that is being pushed around. Always a 10-30 mins wait prior to seating especially on weekends. Free dim sum on yelp!!

    (4)

  • Eric Y.

    We went twice during our visit to Honolulu, once for dim sum and once for dinner. Both meals were large group formats and overall the food was pretty good. There were about 20 of us for dim sum. Items are ordered and brought to the table (no carts). The highlight of the meal was the lobster with lo-mein noodles. That was an impressive dish, two lobsters, stir fried in ginger, garlic and green onions, and served over a bed of soft noodles that were swollen with the juices of the cooked lobster. As for the dim sum items, these were pretty standard offerings, nothing terribly memorable. The dinner was pretty good too. This time our party was 16. This was a Chinese banquet - multiple courses served one at a time. The large platters of food were displayed to the table then plated and served. Generally the food was very good. The standout items included the beef filet - this was a perfectly prepared beef, without tenderizers, served with steamed buns and savory sauce. Tasty! The drunken clams were huge, succulent beasts, their bellies full of wine. The chrysanthemum smoked chicken was juicy and the skin appealingly crispy. For this meal we had a different lobster and noodle preparation - lobster with crispy garlic over Hong Kong style chow mein noodes. The noodles and crispy garlic were delicious but the lobster was very overdone and not portioned properly - my plate had two pieces of lobster that were inedible. Service was generally good for a Chinese restaurant. The place is clean and the decor is upscale.

    (3)

  • Mike K.

    I recently had my 2nd wedding reception dinner at Jade Dynasty and I have to say I was very impressed with the service and the food at Jade Dynasty. I never thought the reception would have turned out so well. Although I was busy most of the night as the groom should be, I got to try a couple of the dishes and I have to say it was really good even for the large portion they had to cook. I would totally go back to Jade Dynasty just to try their normal food. My thanks to all of the servers, hostess, and managers for helping us making our 2nd wedding reception so successful. If you are looking to host a great Chinese Wedding Reception in Hawaii, you should definitely host it at Jade Dynasty. I cannot imagine another Chinese Restaurant in Hawaii that could top their service, food, and location.

    (5)

  • Rose H.

    We weren't huge fans of either of the dishes we ordered - I had scallops and broccoli stir fry and it came drenched in butter (or some other kind of thick, tasteless mystery sauce), and my husband had fried garlic chicken, which he found mediocre. The servers were very nice, though they hovered quite a bit and that was kind of awkward. Maybe we ordered the wrong items, but we left feeling physically uncomfortable because of the unnecessarily heavy nature of our food.

    (2)

  • Jackie M.

    A nicely decorated chinese restaurant situated in the heart of Ala Moana mall. It's screaming for tourist trap. Not sure what the local standard for good Chinese good, but i think it's okay. I travel to California, Vancover, and Toronto for amazing Chinese cuisine. Anyways, it's nicely decorated with mix of traditional Chinese and contemporary design. It looks clean. We went there in a late afternoon weekday, therefore the restaurant was empty. We ordered few dim sum dish which was decent and no complaints. The pork siu mai with the abalone atop was awesome. The live Kahlua prawn was delightful. The peking duck was okay, but not amazing. I probably wont return, unless I'm really craving for Chinese food and homesick.

    (3)

  • Juliann C.

    THE GOOD * location because its at ala moana, top floor, always parking even though it takes a while to park * clean for a chinese restaurant * snow mountain char siu bun is a MUST HAVE! very delicious! * service was great - attentive, everyone was of help THE BAD * not the best siu mai (shrimp and pork dumpling) I have tried. I usually order 3 trays of these because that's how much I love them, but theirs isn't so great * the traditional chinese restaurant way of ordering is with the push steam carts... however I think this restaurant wanted to be fancy, so you order through a paper list. you mark how many of what dishes you would like. then waiters come out with your order. it's very organized, but i like the traditional way of the food there with the steamy push carts, in my face, hot, steaming, and I can visually see how delicious it is. THE WEIRD * bathrooms have these interesting temporary set-up looking walls to separate the bathrooms * i was confused on who my waiter was, they all had the same uniform except the managers

    (2)

  • Brandy W.

    My goodbye dinner with my close friends. Firstly, I was told the only reservation time available was 645. When we arrived, there were maybe 2 tables filled. Really that wasn't that big of a deal, just curious. We were given a private room, which was a really nice touch. Food was delicious, although it seemed to take awhile to arrive (once again pretty empty restaurant) The big hits at our table were general tso's chicken and beef chow fun. Although the general chicken looked like hot wings (orange with broccoli) it didn't taste like that at all! The chow fun had a very thick cakey consistency that tasted like house made noodles, not prepackaged. The kung pao chicken was not popular. There was complaints about a heavy fish sauce taste to it. Our meal rounded out with stir fried noodles and baked chicken. The chicken had pieces of bones in it that a few people munch on on accident. Otherwise, not memorable. Service was spotty. Although our server was very nice, she struggled understanding what we wanted. We had to refer to our food by pointing at the menu, which shocked me for such a large restaurant. I expect that more from hole in the wall places. A few times the floor manager had to pop in and translate. Towards the end we saw her less and less, but I do not blame her for that. We had a 3 year old with us who kept closing the doors to our room. All in all, I enjoyed my time with my friends and we enjoyed our dinner, but it didn't blow us away. I wish we came for dim sum. I heard that's really their specialty. NOTE: park by pearl ultralounge on that top floor of the parking garage. That's the closest parking to the restaurant.

    (3)

  • Lia M.

    I've passed by this place at least 50 times with beau and finally, yesterday, we made reservations and went!! The decor is so fabulous!! Dangling crystal bling from the lamps, columns of crystals at the entrance, two huge bronze horses statues guarding the entrance, rich deep red velvet chairs and white table cloths.... just beautiful! There are two 'suites'/private dining rooms separated from the main dining area by tall sliding shadow box doors that you can rent. Live crab and lobster (though I personally don't care for that). The food was great, too!! A great friend of mine who is Chinese (real chinese) recommended this place ad the go-to for awesome dim sum and authentic Chinese food. The service was great, too. Very friendly- though I wish I knew how to cut cake noodles with a chopstick... I'm going to practice that before I go there again :-P. We ordered a bottle of the house merlot $20 -which was surprisingly good (they have a nice display and selection of wines at the entrance of the restaurant). Beau ordered spicy Mongolian beef, sweet and sour pork- I ordered cake noodles with chicken. Didn't care for the chicken- it was a bit gummy- but the cake noodles were wonderful... they don't insult you by putting forks and knives on your table setting- eventhough I was clearly the only non-Asian in there. I will definitely go back for more.

    (5)

  • Jerry E.

    Have not been here for a while, came in for Dim Sum and what a pleasant experience. This place offers one of the finest dim sum dishes on the Island, but at a higher price. This must be in line with the saying "you pay for what you get." Well, I think it was will worth it because it came with one bonus: very attentive waiters/waitresses, which was unusual for a busy Chinese restaurant; locals know what they get at Fook Yuen, Tai Pan, etc. If you like dim sum, give this place a try, but avoid lunchtime, unless you are willing to take a number and wait.

    (4)

  • Lily N.

    The food here is good but it takes a long time for it to even come out and it comes out like one plate at a time . The Peking duck was pretty soft and it came with sauce , the only issue is that the portions are kinda small youd have to order more plates if you were eating in a big group . I ordered the melon and crab meat soup And the soup was very plain , and not that flavorful but the melon was for sure soft though . Customer service was okay , and atmosphere was casual . It was kinda expensive for just 2 plates of food and a soup especially since the portions weren't as big , I expected more food . The interior looks nicely decorated , looks like a place to go if you wanted to have a big dinner . Oh and to add I had to wait 20 mins to be seated and it looks like all these tables were open but they still made us wait . The food tastes kinda healthy not too much oil was added to the food. I feel this place deserves a 3 stars because I've been to another authentic Chinese restaurant and the portions were larger and way more tasty

    (3)

  • Sherilyn L.

    I've been here before with no problems, but yesterday was just something different. We called to ask if we could make a reservation but they do not take same-day reservations, which was okay with us. So we came and asked if they could accommodate a party 17 and the hostess said it would take about an hour, and again, that was okay with us. She was an older Chinese woman. One hour later, we went to check up on how long it would take and the hostess said she tried calling my phone. LIES! I received no call and I was waiting outside for the latter part of the hour. We asked where the reservation paper was and she insisted that it was in the trash and that she did call. That infuriated us and we wanted to speak to the manager. And she just walked away. Like she could have said, 'okay I'll get him.' So unprofessional! She would walk back and forth putting back papers and fixing things so it didn't even look like she called her boss. Prior to seeing us, he checked the phone record, but if the hostess threw away the paper, he wouldn't even know what my number he was looking for. Like wtf? I insisted to see the phone myself just to verify, and my number or a similar number was not there. So yeah that was IRRITATING! Right after that whole mess, they seated us right away and the rest of our meal was good. We especially liked two of our servers, Francis and Ling. Francis came at the beginning but left for his break, but came back since we were still there. Francis seemed really sincere apologizing for what happened! Ling came during the time where Francis was not there. They were both really nice and turned our moods around. The only reason why this is getting 2 stars is because of the service during our meal. What pissed me off the most was that the hostess refused to admit to her mistakes. I almost wanted to say that I would look through her trash for that paper. It's like she was insinuating that it's our fault for not answering a non-existing phone call. All she said was that she called and no one answered. Bullshit. She should have written my number clearer. She even repeated the digits I was giving her. As we spoke to her manager, she wanted to intervene and explain that she did nothing wrong. She didn't even give us a chance to speak. Everyone except for the hostess, who is at fault, apologized! Even the waiter apologized!! Also, their was a younger hostess at the front and she just totally pretended we weren't there. When the hostess who helped us went away and we asked a question, she ignored us and didn't answer. We had to say something several times asking if the hostess who helped us was looking for her boss and then she finally gave us a reply. Again, extremely unprofessional. I really don't like the hostess service towards guest. It's upsetting, unprofessional, and they give no respect to the guests. Please, pick hostesses that know how to speak nicely and can read their own penmanship! Like, I gave my number and had my sister next to me and so it's impossible to get it wrong unless you can't read your own damn writing. It's a shame, because I really did like this place. Now? I'm not to sure. Honestly, if it weren't for how accommodating the waiters were, this place would've received one star. We could've chosen another place, but we chose this place because of prior experiences. Terrible.

    (2)

  • Angelina L.

    Very good but on the pricier side, but hey! You pay for what you get! Dim sum is good quality and very flavorful! The skin on the dumplings are soft and see-through, the way they're supposed to be!

    (4)

  • Dean L.

    Wanted to try this restaurant for some time. Gathered some colleagues and set a reservation with a 9-course Lotus menu. Reservation system was polite and respectful. They called to confirm a few days out and require a deposit. Locke introduced himself from the telephone, greeted us and also checked on the dinner. The meal was very nice and paced appropriately. The dishes were well done and tasty. The dinner started strong, with great floors but little touches threw me off: braised scallops with fried garlic, the scallops were quizzically cut in half. Fried whole fish should have been much crispier. The noodles were a little sloppy and not quite crispy enough, some guests received chicken some didn't. A few of the dishes like crab and duck, required messy handling. The only flops were an over-cooked braised pork dish and a gelatin stiff mango pudding. Overall service was very attentive and helpful. It's a great way to go if you can get 10 adventurous diners. Costs were about $55 per person with a few large beers. Everyone was stuffed, pleased and ready to repeat.

    (4)

  • Michelle R.

    Despite being Chinese, I don't usually eat at Chinese restaurants often. I decided to come here for dinner one day with my friend. Our server, Francis was very knowledgeable about the menu items and even suggested recommendations. All the wait staff that brought our food and cleared our plates were professional and polite. It's hard to find that in a Chinese restaurant. Often, they're rude and loud. We ordered the scallops with vegetables and the beef chow fun (cause you can never go wrong with beef chow fun, or could you?) I had just finished work and haven't eaten in 7 hours, I was starving. I figured both dishes should've been stir fried on a wok so it shouldn't take too long. The restaurant was slow around the time we ordered, it slowly picked up a little after. My friend and I ended up waiting 25-30 minutes for our food :/ The portions were a little on the manini side despite being a little pricier than the Chinese restaurants in Chinatown. I was happy to see the beef chow fun but the taste disappointed me. All in all, customer service was really good! Staff greeted us when we came in, checked on us throughout the meal and refilled our beverages, but the food wasn't as satisfying as I imagined. I would have easily paid the same price to eat sushi instead. The mixed alcoholic drinks did sound and look really yummy, but we didn't try those. Who knows, those might taste awesome? The decor was really beautiful though, I always love looking inside Chinese restaurants. Classy and upscale looking. Also, I did notice a trend in spelling errors from the menu posted outside to the menu inside the restaurant, someone should correct those :x

    (3)

  • Mei-Lan C.

    haven't been here in a long time . got a nice surprise when we checked in on yelp . you get a free dim sum basket . how nice ! we ordered a few different dim sum and everything was served fresh and hot . everything we had on that day tasted good .

    (4)

  • Dwayne Y.

    I like the food here very much. At first the service started a little slow. But, the manager must have noticed so he started to check on us to make sure everything was great. He served us and made sure we had a great time. This was one of the best managers I have encountered. We would go back again. The honey walnut prawns were very tasty. They were large and bursting with flavor. The salt and pepper pork chops was filled with a lot of garlic and peppers which is how I like it. This was very flavorful. The garlic eggplant was cooked well and was a nice vegetable compliment. I liked the roast duck. The pieces were large with a lot of meat. This is a great place for large groups. The restaurant is clean. The food is good. And the prices are right. One of the top Chinese Restaurants on the island.

    (4)

  • Jon C.

    Not sure about their dim sum, but if you know your Chinese food, their regular entre are pretty bad. Out of the 3 dishes, none of them tasted good. Even the simplest honey walnut shrimp made me want to puke. One of dish they use basically all canned food ingredients only one fresh ingredient, and that's the vegetable stems, left over from other vegetable dishes they used the leaves. They use 2 liter coke bottles if you know how that taste... Flat ... Obviously they don't put much effort into their food since they got a lot tourist with constant flow of traffic

    (2)

  • Julie N.

    What a beautiful and elegant Chinese restaurant! Ah, the party rooms are so nice! There's the privacy, flat tv screens, tables for gifts, and the coziness to entertain your guests. There's also many different sizes of rooms depending on how many guests you want to invite. I considered having my baby shower here before, but after looking at the price, I nearly choked! So, we decided to have a potluck at the beach instead lol. Coming here for dim sum is a good idea. There's a lot of selections and the prices are reasonable. The food is pretty good too. The service is awesome, despite a lot of the workers don't speak english well / at all. The restroom needs to have more stalls, because I nearly waited 15 minutes to use the toilet when I really had to go badly! There's only 2 stalls inside, and SOMEONE WAS TAKING A LONG TIME, that I even knocked, hoping they would hurry the eff up! This is one of the nicest Chinese restaurants I've ever eaten at and will be back again one day!

    (4)

  • Dickson W.

    For a restaurant being in Ala Moana & the good quality of the dim sum, prices are pretty reasonable. Jade Dynasty nice decor & having access to free parking is a huge plus, considering most of the dim sum places have just ok decor & parking will cost at least couple bucks in Chinatown.

    (5)

  • Rhondi S.

    We came here with a big group of 25 family members, my cuz rented a private room. The decor was bright and clean, nice colorful LED lights and Asian decor. Everything was was preordered, nine courses. Seafood tofu soup was excellent, Peking duck was da bomb, walnut shrimp was ok, sea bass ok, Chinese salad ok, nothing special, dessert was yummy - the Haupia and azuki dessert was coconutty and good, the mango custard was very light and creamy. For the 9 course meal I think they counted the rice, buns and soy sauce as 3 of the courses. The wait staff was extremely slow as we had to key asking for refills and ugh, but we did have a big party.

    (3)

  • Chris K.

    The service was surprisingly polite and had a light atmosphere. Most chinese resturants are rude, loud, boisterous and workers tend to forget their costumers. But this place had amazing service. We were greated when we walked it. Drinks were constanly refilled. The server checked in on us often but not annoyingly often. He had a lot of sense to ask if we needed refills or order more food. He had extensive knowledge of the menu and was very friendly. We went during dinner time so we couldnt get a free dumpling basket, but he offered to switch out the offer for free desert. The food tasted alright, typical chinese food. Nothing amazingly delicious but also nothing disgustingly gross. From ordering and the food arriving, there was about a 25-30 minute wait and the portions were a bit small from my experience with other chinese resturants. Seemed like everything was very sanitary. The table was wiped down, the server wore gloves when bringing food and we accidently spilled sauce but the server spotted us and helped us clean it up right away. 8/10 would go back

    (4)

  • Lei N.

    I know, I know I'm always here for the Saturday morning show but this Saturday there's no morning show, and WE HUNGRY. Of course by now I know faces of the many workers. At the entrance with the hostess, we were escorted and seated right away. It's really weird actually SITTING in this restaurant and not having to run around. Ha-ha. The table seemed to originally be seated for four because I didn't have a plate setting. If you prefer water and using a fork, ask they have. Two menus, one for the dim sum the other for their main dishes. BBQ pork with honey sauce Fresh shrimp won ton Steamed BBQ pork buns Snow Mountain Char Siu Buns Steamed Pork Dumplings Dried scallop soup w/ sweet corn and fish maw & Noodles (I don't remember which one it was) ... um I think that's it. Who knew that these would slowly fill up a person? The only thing I had a difficult time keeping down was the soup. It's not that there's anything wrong with it, it's just... not my taste. I don't know if it's my family members' impatience or if the waiters were slow getting items out. This place seems to have a lot of people dining in with or without the morning show.

    (4)

  • Sheila K.

    Extensive menu. Unusual dishes. Small portions. Pricey. They forgot one of our dishes then told us they ran out of it, when we were nearly done with our other 2 dishes. Gave us free desserts, but only for two of us. We had three in our party. They were very apologetic, but maybe they are just too busy.

    (2)

  • Vikéndios N.

    Went on recommendation by a chef friend who said this was the best Chinese food he's eaten so far. ATMOSPHERE: New & contemporary decor, almost elegant with all the bling fake crystals draped everywhere. It's not your typical dim sum atmosphere. No metal cart being wheeled around. What you need to do is check off what you want on the provided checklist & pencil with no eraser. FOOD: To make a long story short, here's what we ordered: Baked pineapple cream buns, BBQ pork with honey sauce, choy sum, pan fried pot stickers, chicken feet, beef look funn, and egg custard tart. The baked pineapple cream buns come out first (dessert.) Whatever, no big deal. Then our waiter comes to say they're out of the BBQ pork with honey sauce. Fine. Comes back a second time, now they're out of the choy sum. Already irritated, we ask to cancel everything but will pay for the pineapple buns that came out. Waiter was apologetic and comped the pineapple buns. We normally don't get up and leave because they're out of one type of food, but two or more is pretty disappointing, especially during the lunch hour. SERVICE: We were promptly greeted and seated. Our waiter did the best he could to keep us in there but we chose to leave. OVERALL: We'll give them another try next time.

    (2)

  • Vincent Q.

    I looked at my watch. I had half-an-hour to stuff my face before I had to start work. I was with my mother, and she loves Chinese food. I decided to tempt the fates. I told myself, "It's dim sum, they'll have carts, everything is already prepared, I can just point and eat; pay and go." After waiting "just a minute" for a few minutes, we're promptly seated. Our menus come with a little sheet you can check off what you want at different prices. It seems a little confusing at first, but we get the hang of it, and hand our slip to one of the many waiters walking around. Seafood Seaweed Wrap- 3 1/2-stars- It kind of looks like seaweed covered with a nest. The first bites are hot, deep-fried, but not totally oily--it gets more oily as you let it cool down. I'd recommend eating this one first. Take a bit, you get shrimp, carrots, chives, and surprisingly some cilantro. The overall flavor of the crust is like a potato. Pan Fried Taro- 3 1/2-stars- I am a fan of pan fried taro, and if you eat with me, you can rest assured, you're going to eat some, too. The size compared with the price was really reasonable. I was surprised these were cut into such thick pieces. The flavor wasn't crazy or outstanding, but nor was it bad. I'm still stuck on the size of these. Shrimp and Chive Dumplings- 2 1/2-stars- These little dumplings are mostly chives. I mean, you get a lot of chives and a little shrimp. I don't know if there was a shortage of shrimp, or chives were going to go bad, but this is definitely for the lover of chives. And guess what, I'm one of those people. (My mother, on the other hand, is not.) Steamed Pork with Shrimp Roe- 3-stars- I think locally we call these pork hash. The roe didn't really add any special flavor for me, and as a child, I used to enjoy buying shrimp with roe, and eating them, so I know roe. I also know pork hash. At least you get four pieces, and it's all pork, no chives. Definitely for the pork lover. Because my thirty minutes evaporated, I missed out on the Singapore rice noodles, which I had later, as my mother delivered to me at work. I don't think it was the same coming from the fridge to the microwave to my mouth, but it was still good, in the 3-star range. Atmosphere- This place is huge. I figure, if they wanted, they could have a stage and performances at night. There are large side rooms for family dinners, and other private meals. Behind the huge wall of wine bottles is an actual bar which is quite large, and has seats for patrons. The bartender was taking good care of his female customers, believe you me. For a moment, it felt like a hostess bar. As I pulled the plush red-velvet chair out and sat, I realized the tables have really low bars. I don't know how anyone sits at these tables, but I couldn't get my knees in very close. I felt like a giant. Considering I had to wait 'just a minute' they have tons of tables at Jade Dynasty. Service- Chinese restaurant, you get Chinese restaurant service. From the entrance, I already had a taste of it. Sitting down, the waiter service was a little better, but I must also realize we had about four different people helping us--as I specifically sought one person to help me. I had to pay and leave my mother to eat without me, which wasn't a problem. Food was pretty fast when it came to dim sum--so I imagine it is already prepared or close to being ready at all times. The Singapore rice noodles took a little longer, so you know they had to prepare that one. Conclusion- The prices aren't insane, as you'd expect in the middle of Ala Moana Center. I actually expected at least a $1-$2 hike, but it was definitely reasonable. Other than the chives, they didn't skimp too much. As I said, they had tons of servers, and the food comes fast. The one part you may realize is most of my stars were in the three-stars, because nothing blew me away. It was Chinese food with no frills. I had even conceded there might be some 'touristy' additions, but there were none.

    (3)

  • Laura L.

    Food was good and the staff was nice, however the portions are pretty small. For example, there is a pork chop dish as one of the dim sum. It's a single pork chop cut up.. For $8(looked like a larger portion in the picture).. .totally regret that. If you're going to eat here maybe just stick to the $3 dim sum and you won't feel so cheated.

    (2)

  • Corinne E.

    I need to find time to come back here. I ate with my family - a rather large group, but due to traffic, we arrived after them. We had told them to order and enjoy and so by the time we got there I was wolfing down the food because I was so hungry! What I ate, I enjoyed but I know I would have enjoyed it more at a leisurely pace. If you check in with your Yelp app you get a free plate so I got those mochi carrots - it looks like carrots but it's like deep fried mochi with a bean paste inside. It was interesting!

    (4)

  • ed k.

    Ate here 2 weeks in a row. Last week we came for lunch and ate dim sum. It wasn't the best or worst dim sum, just average. We prefer Legend's dim sum. Ate here today, friend's son graduation. Again the food was average, no real wow factor. On both occasions we were very disturbed with the fruit flies deciding to join us during our meal. It's really tough eating your meal thinking, if the dining room has fruit flies, I can't imagine the condition in the kitchen. My wife said it could be worst, just be glad it's not flies or roaches. Okaaaay, that made me feel real appreciative of the fruit flies.

    (2)

  • elaine f.

    SITREP: Midweek dim-sum craving while on vacation. A local recommended us to this location, which has ample parking in the Ala Moana Mall. However, she very kindly told us to adjust our expectations; being Chinese from the San Francisco Bay Area, our expectations of "good" is pretty darned high. This was a solid restaurant; the bao bread was beautifully springy and tender, the fillings for the dumplings weren't blended to bits, and the service was organized, even after we kept on adding things on. "Not bad," was the general consensus. A few bumps, though: we ordered a noodle dish for the vegetarian in our group, and it took over forty minutes to prepare (even after two reminders to the wait staff), almost setting us late for our afternoon day trip. He ended up bolting half the plate down in about eight minutes, and we left about five minutes later than we were expecting to. The second was more of an expectation; this is a dim sum restaurant that asks you to order on a piece of paper instead of walking around with the carts. A large part of the dim sum experience is being able to see and smell what is coming around. Lastly, it didn't seem like there was any kind of selection of tea. While the tea we had was fine, it's fairly typical for a restaurant to ask you what type of tea you'd like served instead of just bringing the tea to you. Overall, very solid experience!

    (4)

  • Wayne S.

    This resturant saids it is open until 10:00 but when we got there they said only reservation . Breakp where does it say that in your website . Where does it say that anywhere. So I would not recommend this place to anybody.

    (1)

  • Darren N.

    First thing that is different about this place is that there is no food carts. You pretty much order from either the dim sum menu and/or the regular menu then waiters bring you the food. I believe they do this because most of their floor space is dedicated to tables and small walkways in between. Wide variety of dim sum options and clean utensils and cups (which is a thing you actually notice at Chinese restaurants). Can't comment on price yet nor did I get to evaluate their noodle dishes but so far based on their dim sum this place is promising. 4 stars for now based on what I've sampled so far and their stellar service (given the no food cart, they have to be on it with your orders).

    (4)

  • Stan L.

    Coming from Cali this place would burn a quick and fiery death. Looks nice from the outside but fails miserably. At least the ac is cracking! Horrible servers and a amateur management really hurts this restaurant. The most disappointing factor is the food. Who to blame? Management or the guys in the back. The poor standards show. Took 3x re-heats to finally get a dish at desired temperature. Servers do not say anything when presenting food, which is odd, but I'll let that go. What I can't let go is having to ask staff a few times to cut my food in half... would not come again.

    (1)

  • Judith H.

    Came for dim sum Sunday morning with a group of 12. Food was good, service was good and the price was correct. Reading the 1and 2 star reviews it's hard to imagine. My experience was lovely.

    (4)

  • John M.

    I decided to take my parents out of the normal Chinatown dim sums to let them try out Jade Dynasty. Being that it is in Ala Moana, I was ok with it being a few bucks more than Chinatown. The big problem I had was the service. I usually don't expect good service especially at Chinese restaurants but we couldn't even order anything for a good 15 minutes. We got sat and it took 10 minutes for someone to bring us water an another 15 before I could flag down a manager to send a server our way to pick up the form that we had already filled in with our dim sum orders. In addition to that, our waters were never refilled, at all! It's a shame because the food wasn't that bad but the overall experience really left a bad taste on my family and I don't think they will ever want to come back.

    (2)

  • Quijana B.

    A friend of ours invited us to dinner here last night. Her mother is in town and was raised in Taiwan, so we all took advantage of the two Mandarin speakers in our midst and decided to give it a try. Why the three stars? I'm simply not impressed. The food was good, the service was fine, but there was nothing past the decor which stood out to me as special. We ordered from the dinner menu. I don't know the actual dishes, as they were all ordered by one person, and all in Mandarin. I do know that we had honey walnut shrimp, a fish dish with snowpeas, green beans with beef, a chicken casserole, and a tofu dish. Oh, and rice cake with cabbage and pork. I'd say we covered all of the bases quite well. The dishes arrived as they were made, with the first one landing no more than 10 minutes after the order was submitted. All of the food was fresh and well prepared. The staff was efficient, and the dishes were cleared as they emptied, always nice at a table filled with people. The main issue we had was one of overall cleanliness. Our table was covered in a white vinyl table cloth, which featured permanent stains. The stains were all rings from the cups of tea, and the spills were from the leaky tea spout. Not even the waitress was able to pour without spilling. We were seated in a bad spot near the bar (yes, I should have requested a different table, but they were busy and there were five of us) and had staff rushing around us the entire time. The closest table to ours seated two, but was placed against a wall with a large utility panel. The panel was not hidden by any artwork and the wall was painted a flat white. The placement depressed me, as did the single chair at the table. A couple was seated there as we were finishing our dinner, and they seemed happy enough, but I would have been sad to spend the money sitting in that space. All in all, if you are in Ala Moana and want a sit down Chinese meal, this is a good enough option. I'm sure that I'll try their dim sum menu at some point, just to give them another chance. In general, though, unless it is an impersonal banquet style restaurant you need, I would rather spend my money at Little Village in Chinatown.

    (3)

  • Erica W.

    I have been numerous times, both for dim sum and dinner. I LOVE chinese food to the point that I can eat this ethnic cuisine all day everyday. And never get tired of eating Chinese food. Dim sum has always been great. My last trip to this restaurant my family & I tried the crystal taro bun and it was awesome! I love taro and I don't eat the fried taro bun, not that I don't love taro and I don't love fried food, but for some reason these two types of food coexisting doesn't please me. So, for some people like me, I suggest try the crystal taro bun. It's a dumpling "cover" with the taro gooey goodness on the inside. Need I explain more? The waiters are always attentive (sheesh, could they have any more running around the floor? I kid, I kid.) The managers (the young brothers) are always there when I frequent the place and they are always kind, stopping by the table to make sure everything is all well. I have eaten here for both their dim sum and dinner, usually doing the set menus. Yes they are little more pricey than the awesome chinese restaurants in Chinatown, but this restaurant is little more uspcale and you do get what you pay for. The only grip I have is there were two incidents in the early times I was eating here (both incidents happened once at lunch and once at dinner) where my family ordered a pork vegetable e-mein dish - both times brought out with no pork included. Both times we pointed out this little mistake and both times the staff was happy to change the dish to include pork.

    (5)

  • Chris M.

    Very slow service (was told 5-15min but actually 50 min).Also we were already done by the time the last dish came in. Small servings Too crowded(tables are literally close together with almost no walkway) Employees could barely speak English. Cheap plastic forks and some of their plates have chip on it. On the plus side, the dishes are good.

    (3)

  • Brandy T.

    The food was not that great. First of all, the food did not arrive hot, or even warm for that fact. Also, one of our dishes went to another table, so we were waiting around for awhile to get it. If the table did not question the dish, we wouldn't have gotten it. The service was horrible. It took forever to get our tea and ice water. Also, we asked for a refill of water and never got it. We had to go get it ourselves. Also, when we asked for take-out containers, the server helped two other tables before us, so we were the last one to get the containers and our bill. We will not go back there again. Everything just sucked.

    (1)

  • Abunai P.

    I get a craving to eat her sometimes. The food is delicious and the service for a Chinese restaurant is very good. Which is odd, because I normally rate how good a Chinese Restaurant is by how rude they are. But I enjoyed Valentine's Day Dinner. The menu of 7 items priced at 80$ per couple. Pumpkin Seafood Soup, Braised Beef, Scallops, Abalone Shu Mai, Lobster, Fried Rice, and the infamous Mango Pudding. Not a bad price and the portions were fair. The only think i could say that could have been served better, was the lobster. It was just chopped up with the shell on, (like usual) but for Valentine's Day dinner, it would have been nice for it to be maybe sauteed in black bean sauce, but regardless the food was delicious! The service that night was phenomenal, they served the food, and were very prompted on serving us the dishes as well as removal of the dishes. They always asked us how things were, they didn't even shove a bill in our face once we were done and were just enjoying each others company with conversation. ....But this place is also very good on a normal basis, I love the steamed bass in soy and ginger sauce, as well as the beef and tendon casserole. The food is fantastic....no need to worry about where all the alley cats disappeared too, :-) Highly recommended quality and price go hand in hand.

    (4)

  • Kam Kel B.

    This place isn't any better than the dim sum places in Chinatown. I do love any place that offers the steamed nai wan bao! If you haven't had it, try it!

    (3)

  • Jenn T.

    Came here for some dim sum!! It was pretty crowded and thus, the wait was a little bit until we realized that there were some seats at the bar! I know weird, to eat dim sum on the bar, but whatever, we were hungry! You dont order off carts here, but just off a menu. They pretty much have a lot of the traditional dim sum dishes here. The dim sum was very delicious, freshly made and very nicely presented. It was really delicious! They also have beer, wine and a full bar available. The bartender was also really nice and friendly. The prices here are a little bit on the more expensive side, but it was good quality food!

    (4)

  • Pam P.

    WOOHOO!!! I have found a new place to fulfill my dim sum fix that has easily accessible (and free!) parking! So far I have been to Jade Dynasty twice, and both were great experiences. The employees are very courteous and friendly, and promptly attended to any requests that we made (ie. wooden chopsticks, hot mustard, etc). The food is delicious, I really like the shrimp dumplings and the snow manapua! Thanks Jade Dynasty, I will be back! :)

    (4)

  • Janis S.

    Horrible service!!! Just left this place and I don't ever want to go back, the waitress that we had (Chinese lady 40-50yrs old) was so unprofessional and have us the worst service ever! We asked for seperate checks and gave her 3 different dim sum order slips, and she was irritated with us! She snatched the slips from our hands and made faces right in front of us! On top of that we had to wait 20 minutes for water!!! And when we asked for water she replied "YA!" I bit my tongue the whole time but I wanted to straight up bitch her out! I watched her as she helped other customers, and couldn't help but notice she was so friendly to the Chinese customers who she could speak chinese to! She smiled at them and constantly checked up on them while she ignored out table!! AND! Our food took 45 minutes!! I will never go back again! Two thumbs DOWN! I hope she gets fired!!

    (1)

  • Mike O.

    We came here Saturday at 11am. It was super busy, with a business luncheon and a wedding reception going on at the same time. We thought we had no chance to get in but asked anyway. The host/owner said no problem. He brought out a two top table and sat us literally next to the door. Not a problem for us as we wanted to eat. The service here is 5 stars. Every person we came in contact with was polite and very positive. Couple times during our meal the managers came by and apologized for the make shift seating. We ordered our usual dim sum favorites such as tsui mai, fried shrimp, spring rolls, etc. The food was good and everything was tasty. My only thing which -1 star for me was the food was not hot. It was warm but not hot. All in all, with all the chaos the employees where going through, everyone knew what they had to do in terms of setting up for the wedding and servicing the other party, they never forgot about us and alway would check on us. I would definitely return just for the service and try their menu items.

    (4)

  • Shigemi W.

    came here for the first time for mother's day. also had invited some of my family with me. very very very disappointed in. their buffet. managers knew they were going to have a lot more than usual customers ..... why did they have only one buffet table ???? the line was all the way to the back wall. customers standing in line kept banging the back of our chair. many customers were upset because they also had to wait for the larger plates to be finished washing, customers had to use the small (dim sum ) plates to put their food in to eat & had to stand in long line again. buffet table .... they used tin foil pans ... really ??? what happened to using warmers like other restaurants that have buffets ... most of the time the tin foil pans needed to be refilled with food. we were always looking for our waiter, when we asked another waiter for something, we still ended up waiting for the waiter we kept looking for. what happened to helping each other out ??? i decided to pay the bill for 9 people, cause i felt it wasn't right for my family to pay for something that was suppose to special, & it wasn't in so many ways. gratuity ????? ridiculous .... we spent most of the time waiting for something .... from the time we were seated. the only reason i gave only one star is because, the hostess was really helpful & she didn't give the " to busy attitude" which i cannot say the same for the waiters. regretfully ..... a very memorable mothers day 2014

    (1)

  • Charlotte V.

    the food is JUST okay. the worst part is the food poisoning/stomach virus that followed. second day and I am still vomiting and feeling extremely queasy. Couldnt have been anything else as that was the only meal that day. My other co-diners are in the same state. Do NOT eat here

    (1)

  • Jayson L.

    i have come to this place to eat dim sum few times now. since its in alamoana it's usually busy. food taste OK and price was OK too. only thing i like about this place was how the interior design was. it was very fancy Chinese style. they had a full bar and a lot of tables. as far as food goes they have new dim sum that i haven't seen before such as buns and other steaming food. i would recommend to make a reservation since they have big party private area where you can host big party and you would be separated from others.

    (3)

  • Mary D.

    My sister took the family here for lunch today. I must admit, I was very impressed. When I walked up to the restaurant I felt underdressed. The place is very classy looking inside and out. I like the bling bling lighting near the entryway and the full size horse statues out front. The service was excellent from beginning to end. After we were seated, the place got really crowded. This was around noon. It took our first dim sum orders about 10 minutes to come out. Speedy service. Everything we ordered tasted fresh and very flavorful. We had the seaweed wraps, a puffy shrimp roll (tasted like a fried mochi ball with filling), shrimp dumplings, pot stickers, lemon chicken, and fried rice just to name a few. Everything was excellent. One of the assistant managers put in a special order of snow mountain bbq pork bun for us. It takes about 30 minutes to make. We had to wait a while for it to come out but it was definitely worth the wait. It's like a mini manapua with a baked outer shell covered in this light and crispy snowy like topping that had me making the O face! LOL! It was the ultimate snowy goodness! It's not on the menu so you'd probably have to ask for it. The atmosphere is casual and not stuffy. Lots of room and they even have an area that can be closed off for meetings. There were a lot of servers working who all moved with a purpose. It was great. They just need to remember to refill waters. I understand that they were all busy so it wasn't a huge deal but it would be nice if they had someone walking around to not just check it, but refill it too. Out of everything I ate, my favorite was this dumpling that looked like a xiao long bao (i think that's how you spell it) and this fried shrimp dumpling covered in fried won ton strips. I will most definitely be back for more.

    (5)

  • jeannine s.

    Snow Mountain Char Siu Bao, I still dream of you. Jade Dynasty is possibly the closest I've been to my Hong Kong dim sum experience.

    (4)

  • Beverly Y.

    Food came very quickly and was delicious. 油菜 was a a little salty but vegetable was very tender. The spring mountain roast pork buns were phenomenal. Service was very fast. I would definitely come back!

    (4)

  • Natalie F.

    They don't have the dim sum carts like some dim sum restaurants, but the food and service is awesome! I wish they would provide bamboo chopsticks for people like me that have problems with melamine chopsticks. The prices are very reasonable. The restaurant is attractive, clean and decorated so you feel like you are someplace special. It is definitely worth getting away from Waikiki to eat here!

    (5)

  • Michelle L.

    I have no idea how my mom does it but she can eat Chinese food all day everyday! She owns a Chinese restaurant and when she goes out to eat, it's always Chinese food. The day after Christmas was her ONLY day off this entire year and lo and behold, she wanted to try Jade Dynasty for dinner. We didn't have reservations but really, who needs one for a party of four at a Chinese restaurant?! Apparently, Jade Dynasty does because we had to wait for a table. It was no biggie because the wait was short and more power to them to ensure their reservations had a table instead of squeezing us in. Jade Dynasty resembled a good but typical restaurant in China. The interior of the place was really nice...I thought I was back on the motherland. I loved the lights above the bar because it changed colors which mesmerized someone like me with a short attention span. The bathrooms could use some work though because it was dirty, gross. My mom thought the menu was short. It's not as extensive as other seafood restaurants. We ordered the cold ginger chicken, dried scallop soup, braised beef and tendon casserole, baby bok choy and mushrooms, and fish fillet with choy sum. Our food arrived quickly and everything was very good. My favorite was the cold ginger chicken because the chicken is free-range and fresh; you can definitely tell the difference. The bok choy dish was a bit on the smaller side and the sauce was too thick for our liking but still tasted good. Our fish dish was overly salty and we ended up with snow peas instead of choy sum. The snow peas were sparse for that dish...bummer. For dessert, the manager recommended the mango pudding. I don't really care for that stuff unless it's house made but Jade Dynasty's mango pudding was some good shiz! Definitely house made so it's creamy and soft unlike other restaurant where it has the resemblance of jello. It was so good I ate one and a half bowls...don't judge! After all was said and done, it was $84 for the four of us. We didn't get charged for the desserts and it think it's because my mom and grandma were both gaga-ing over the manager that was serving us throughout our meal. Service was top notch for a Chinese restaurant and it should be for the price and ambiance. They did not miss a beat when it came to changing plates, refilling water/tea, and getting whatever else we needed. Overall, I enjoyed my meal. I don't know when I'll be back again because I can't really taste the difference between really good and mediocre Chinese food but maybe for dim sum one day. Mango pudding, I still dream of you...

    (4)

  • Wen C.

    If you like authentic Hong Kong style seafood restaurant, this is probably THE BEST place to go in Honolulu. We just had dinner there today, and had a great dinner. The chef is really good, the deco is nice (especially the cool dragon or status outside of the restaurant, very nice). The wet bar area is a bit disappointing, as it was NOT being used and the waiters just used the bar table to put the water pitchers, etc. One customer even accidentally knocked down one of the water pitchers (or glasses). However, overall compare to the downstairs food court (which currently is under construction as of 7/18/14 for additional air conditioning, but still open for business), I would say this place is definitely a MUCH better choice when you are thinking of having Chinese food, especially if you like Hong Kong style food. Highly recommended!

    (5)

  • Adrian B.

    Very good service. Food got to us quickly and the waiters were very attentive. I particularly enjoyed the new dim sum dish snow mountain char siu bao. The choy sum in oyster sauce was good, fresh and crispy. All the other dim sum dishes we ordered were nicely done. Decor is nice, clean and bright. The space between each table was good, we didnt have to squeeze in to get to our table. One thing I was not a fan of was the tea (Jasmine), but then again I've never found a tea served in restaurants that I was happy with. Cost was reasonable for the amount of food we got.

    (4)

  • E B.

    Loud waiters, running around, popping out of no where to give you something or ask you something. Yelling "Aloha" and "Thank You." I love that place. The food is amazing and I wish I knew how to cook like they do. Every time I have eaten there it is usually busy with many customers. There have been times where they take a while to take my order or drop my order off but the food is worth it. Jade Dynasty is very Chinese and they serve people how they would serve it if in every other Chinese restaurant. Don't expect to be treated like every other American restaurant because it's just different at Jade. There was a time when we ordered duck but they did not have it. We ordered chicken instead and it was great. Since there was no duck they gave us free desert. The desert was a mango pudding. Never had it before but it was awesome. Other than that I would recommend choosing random orders because they will always deliver. There menu has changed a few times and I wish they would bring back the Shrimp Wasabi.

    (5)

  • Jane M.

    This place was just weird. The food was horrible- spent the better part of the meal trying to figure out what i was eating. This was a work dinner with a preselected menu. The worst part of the evening was enduring the smell of the carpet. pee yoo. Musty, mildewy smell. The wait staff were timid, the owner , so he said, kept checking on our group, don t know why. Will never go back or recommend to any one of my friends.

    (1)

  • Diane L.

    Love the dim sum here! Came here for my birthday with the family and everything tasted great. Great for all sized parties. Good service.

    (4)

  • Vicky L.

    Came on July 4th for dinner and upon arrival; the hostess did not seem happy, didn't smile, say Welcome, or anything, she just seated me and my boyfriend with two menus and left. The server was really nice, she kept checking up on us, and recommended things. I ordered the Egg Drop Soup, Scallops and Broccoli, and this Tofu steamed basket dish. The Soup was amazing, and came in this unique bowl, the Scallops and Broccoli was good, but the portion size was really small for the amount paid for, so was the Tofu dish. I'll probably stick to going for dim sum, I could see why there was no line for dinner. The food is good, but not good to the point where it costs $16 for a small plate of broccoli and 3 scallops, or around $14 for steamed tofu. Menu pictures were deceiving. Would have ordered more, but decided it wasn't worth it.

    (3)

  • Luca D.

    Typical of most Chinese restaurants Jade Dynasty does not disappoint in abysmal customer service and decent food. I recently acquired an iPhone, brilliant piece of technology that without it, I would be lost in the 1700's - a recent discovery that I made is that you're able to set a timer on the phone a la the stop watch with 'lap' capabilities. Anyways, since this was my first time I was curious at the standard of service - and understanding how Chinese restaurants are - I wanted to gauge how long it would take from the time we ordered (3 of us) for Dim sum to be brought out. We ordered 4 dishes of 3 items each [Fried Taro, Shrimp Dumplings, White dough balls filled with beef, and fried seaweed rolls]. The average time between dishes was....8 minutes, that is 8 minutes from the time we ordered to receive our first dish 8 minutes for the next and so on and so forth. That comes out to 32 minutes total for 12 pieces of food between 3 people = 1 piece of food per person every 8 minutes! Bottom line, we were neglected. You would probably get better service if you were an Israeli in an Iranian restaurant, aside from the prospect of dying (though when I complained - the thought did occur). I gave Jade Dynasty two stars because of their location (Ala Moana Shopping Center) and clean tables - not typical of Chinese restaurants.

    (2)

  • Lulu L.

    My Dim Sum experience was very good. It was not overly crowded so I was seated right away. As a solo dinner they had nice 2 seat tables. You didn't feel your were side lined because you were a solo dinner. The Dim Sum was fresh and steaming hot. This was a good choice for a short break and good snack. Now back to shopping but I will definitely return. Two Thumbs up.

    (5)

  • Deborah H.

    My husband and I decided to spend our Valentines Day walking around Ala Moana Center window shopping when we got hungry and happened along this wonderful treasure of a dining experience. First, we dined for dinner. We were seated without any wait time (no reservation around 7:30pm on a Monday). Second, the food was promptly served and the waiters were very attentive. Third, the food was all quality product and superbly prepared. A lastly, the price was very reasonable. This restaurant is now our FAVORITE for Chinese cuisine!

    (5)

  • Alan H.

    Jade Dynasty is an interesting place. I had avoided this place for such a long place thinking that it was way out of my budget considering the nice decor and that it is located inside Ala Moana. But one day I decided to just bite the bullet and give this place a shot. When you are here, you will see some nice decor, great food, good prices, and you will be attended by waiters that speak English which is always nice to have. The first thing you notice here is how nicely it is decorated. Whether it is the two stone horses out in front or the nice chandeliers when you step in, you get a sense this the place is high end. However, when you look closer you do notice that certain things just fall short of making the ambiance complete. The table cloths are made of plastic, which I am not sure I have ever seen at a nice restaurant. Perhaps they did that because the teapots tend to dribble when you pour them. It would seem to me if you replaced the teapots, maybe you can use nicer table cloths and therefore have a more complete atmosphere? The chairs also looked like they have been there for a while, and could probably use some nice seat covers. And while most of the servers have nice golden uniforms, you can tell some keep their uniform more clean than others. All together, the flaw take away from the full experience. You start by getting an impression that you were stepping into a really high end place, but then little things just fall short. It's like having getting a Louis Vuitton bag made of Fine Italian Leather with a little tag that says Hecho en Mexico. Its still nice but just a little disappointing. . But you cannot eat the atmosphere, so how about the food. Well this is where I feel the restaurant redeems itself. I'm a big fan of dim sum, whether it's at Taipan, Fook Lam, Mei Sum, Wong Hee, Legends, etc etc, I'm always looking for the best quality and price. Quality wise this place lives up to expectations. First off, this place doesn't have the carts, which is kinda a plus for me because it means the food always comes out hot. Also, I have a pretty good idea of what I like most of the time, and their menus have pictures so you can always try something new based on the picture. The ha gau (shrimp dumplings) and fong zhao (chicken feet) are solid. One of the unique dishes here that I like are the mango mochi balls, soft and full of flavor, and not too sweet. After you mark the form saying what you like, they print a little receipt for you so just double check to make sure they placed an order for everything you wanted. The prices are actually very reasonable, with most dim sum dishes being about $3. All in all, I like coming here. The parking is easy enough inside the mall. The food is tasty and reasonably price. It is a good choice compared with most dim sum places around town. And though there are some issues with the decor falling short of expectations, I still think it's a nice restaurant overall.

    (4)

  • Trish P.

    i'm gonna preface this with::: "Great service, except....... " let me explain.... so, the service was actually really good. the servers were really friendly, helpful, attentive, and Michael the manager was great and accommodating, checking to see if everything was going ok from time to time. we had a party of 9, and were seated promptly upon arrival. we had made reservations in advance, and had asked for a private room, but apparently this is based on how busy they are? when we got there, we were lucky enough to get the private room we had asked for. they have really nice decor here; everything is made of nice dark wood, and there aren't any ostentatious decorations around like in some Chinese restaurants. our lunch consisted of: - house noodles: thin, crispy and soft parts like cake noodle, seafood, chicken, choy sum) - basil pork chop: really good flavor, i could eat 2 by myself.... - steamed bbq pork buns: extremely soft bun, pretty tasty pork - mochi rice bundles with scallop and chicken: pretty standard - shrimp and chive dumpling: standard - steamed chicken feet with black bean sauce: really tasty if you like chicken feet - taro puffs: pretty standard - seared seafood stuffed tofu: just ok - snow mountain chair siu buns: slightly sweet - one of their signature items - fried seafood seaweed rolls: deliciously fried to perfection we also got one of the plates free b/c of YELP check-in :D but here is where things get wonky.... we show our "coupon" for checking in, and get told that "ok, but we can only give this to you if you write something about us" no where on the check-in offer does it say this. the only stipulation on it is that it is to be used for lunch only, and only on a medium size dim sum plate. i said, ok, and we got our discount.... so now my mind starts running... "should i write a review at all now?... i do not like being pressured into writing one. technically, he did not ask for a 'good' review, he just asked that i write something...." based on this strange request, i was debating on whether or not to write a review, and also what kind of rating to give them..... what if i was a yelper who didnt write reviews? why should they request that i do so?? and, what if i hated the food? in the end, i write this 4 star (borderline 3 star) review reluctantly, and with some reservation..... if i didn't like the food, or if the service was bad, i would have given them 3 stars or lower, especially b/c of this "write a review" request..... hopefully, if i do come back here, i will not be coerced into writing anything.... especially for a measly $3.50 discount :P

    (4)

  • Karl G.

    My go-to place for Dim Sum

    (5)

  • Joy Celeste P.

    This place is located at the third floor at the Ala Moana mall (across Macaroni grill). I recommend coming here on a weekday because weekends is full and they normally have a party going on. I came here on a Saturday at 11:00 am, unless you're going to a dive, most restaurants in Hawaii are pretty much full by 11:00 am, unless you're eating breakfast then those places are full by 8:00 am. Anyway, if you want to try a different dim sum atmosphere this is the place. Unlike most dim sum places, this does not have the older ladies rolling the carts. While I like cart-rolling almost "commission-based-selling" ladies, I wanted to try this place for a change. Their dim sum is not rolled in carts. I have to say their dim sum tastes great! The shumai is not gamy or chewy like it was sitting around and the buns are soft not hard and doughy. I had the following: shumai, veggie bun, soup dumplings (xialongbao), mochi rice and coconut gelatin. Their xialong Bao is very "soupy" not as large as the ones from Ming's but competitive. Price is a little more than your regular china town price ($3.50 versus the $1.95). Their side dishes of pork or duck etc...are too pricey for a very small portion ($7.50 & it's not enough for one person). The coconut gelatin was okay, for dessert try the custard tart instead. Service was great, most people said that this place is slow on getting orders but we got orders pretty fast. The food was piping hot and we were asked if we wanted our dessert later. Anyway, overall here are the pluses for this place: food, it's good and comes out on time piping hot. I didn't taste any MSG or feel sluggish after so that's a plus. The service, it's quick, you may encounter some language barrier but please ask for help and someone will come to help you. "Helen" was the server who took our order but we've had several different male servers who brought our food and condiments. Location, this the good and the bad, it's good because right after you're done eating you can walk around the mall and burn those calories, it's bad because yes, on a weekend this mall doubles in occupancy and it's always Christmas here. The price is a little bit higher but then again you're at the mall and remember anything at the mall is much more pricier than other areas. Remember this place also gets pretty full especially after 11:00 and you get the fun of looking for parking, so best to plan ahead. I plan to return here maybe on a weekday see how the crowd is and try different items on the menu.

    (3)

  • Kristina C.

    It's pretty comparable to dim sum restaurants in Vancouver. Most of the items are the same, with a few new things like mango mochi and seafood stuffed tofu (delicious, by the way). Their sticky rice wrapped in lotus leaves were really good, soft and flavourful. The stuffed bean curd rolls weren't my favourite, and the scallops wrapped in rice rolls were too fishy, as the scallops were not fresh. Not a bad experience, I would come back.

    (3)

  • Julia K.

    Really late review... I came here on new years with my family because we were at Ala Moana. The only good thing about this place is the decor. It looks absolutely wonderful from the outside and one would think that it is very high class. Honestly, the food was horrible in comparison to how the place looked. The way that one would order is not the typical way one would find themselves ordering in a typical restaurant say in Chinatown for instance. At Jade Dynasty, you have a sheet of paper and you would check off what you would like and it is brought to you. It made things quite simple and fast. Now for the quality of the food, it tasted like crap. As someone who is Chinese and is used to dim sum, the quality of the food could be much better. The dumplings were horrible. It was overcooked making the wrap really sticky and easily breakable. I'd explain more, but there's too many things that one can pick at if you know your dim sum well.

    (2)

  • Kelsie K.

    This is an update to my earlier review. We did receive our food a little less than an hour after ordering. We had a fried rice dish and the signature crispy roasted beef. Both were very tasty, but cold. We ordered the almond float for dessert and waited for a few minutes before being told that they had no more almond floats. So we ordered the mango mochi and they told us they only had one order left and it was slightly disformed so they gave it to is for free. The mochi didn't look appetizing (ours had a dent in it and the wrapper was messed up) but it tasted alright; more coconut than mango flavor (but that's just my taste). Sorry I didn't take pictures of the food because I was too excited that we finally had food after waiting :P

    (3)

  • Aimee C.

    For years, I've been going to Legends thinking that dim sum meant you order from the cart from the angry Chinese lady and you don't ask questions. You get what you get and you don't ask or talk to them except for pointing out what you want.....and then one day, we were invited to eat dim sum at Jade Dynasty (located at Ho`okipa Terrace at Ala Moana) Yelp-ers you are right...the customer service here (for a Chinese restaurant!!) was excellent!! Happy + Chinese in the same sentence?! We were greeted by basically everyone which was really nice. For the first half hour, I was in awe... Let me just put it out there....the food is good. I wouldn't say it's to die for, but it was good and I would def go back. I do think that there are a lot of shrimp dishes on the menu (which I really don't mind), but it def is a "shrimpy" menu. Some of the items that we had and liked were: deep fried shrimp balls, deep friend taro balls, spring rolls, shrimp & chive dumplings, dried scallop dumplilngs, signature shrimp dumplings, shrimp seaweed rolls, and for noodles, look fun. Our bill was pretty good, for the four of us, we paid $40+. It's best to call and make a reservation so that you get a good size table. The bathroom was very clean (and if you know me, I love clean bathrooms!)...the stalls were like the ones in Japan where the stalls extend all the way to the floor for privacy. Dim sum at Jade Dynasty is worth a try!!

    (4)

  • Jin B.

    Reasonably priced and very helpful service! Decent dim sum place away from Chinatown but with Chinatown prices. The flavors are there too. The turnip cakes were very flavorful and served in 3 large slices. The beef balls on bean curds were larger than Taipan's serving size. and the taro guk? was comparable in both size and flavor. The Chicken feet was the only thing that fell short on flavor. What set this place apart was the very attentive and helpful servers. Our main server actually initiated us into checking in on yelp so that me and my friend will get to utilize that Yelp check-in offer of a free dim sum dish. Saved us $7 with both our check ins. The water was always filled and the dim sum was served super hot. 1-star off for the crazy rat-race ambiance. Everything, including the tables, were moving around and rearranging so fast, that I felt a bit anxious and rushed through our meal. Will definitely come here again.

    (4)

  • Victor R.

    They have very long Dim Sum hours (10.30-17.00 when I was there), but if you are going there at peak lunch hours expect to wait a little becuase they are very busy. The staff was all very courteous and friendly we even got checked on by a manager twice. I was a little disappointed that they did not have the standard Dim Sum carts. But they have a very organized ordering system that ensures you get your food at a measured pace and that it is fresh and hot which I really appreciated. The decor is attractive and not over done and the restaurant is very clean. I did NOT see any cockroaches, mice or rats (as mentioned in previous reviews). My Yelp coupon was honored without issue and I was not asked to write a review or anything else tacky. As I said their ordering system ensures everything comes out hot and fresh. In some cases I actually burnt my mouth a little on dumplings because they were so piping hot. The waitress also waited to bring out our coconut pudding until we were ready so it would stay nice and chilled which i really appreciated. I have been going to Dim Sum in Chinatown Philadelphia since I was knee high and I thought everything at Jade Dynasty tasted just as good. I am happy I found a good Dim Sum place in Honolulu. I will definately go back again and I think it would be a really fun place to go with a large group. I was in a party of two but I observed a number of large parties and it seemed like the staff was well trained to handle large groups of guests.

    (4)

  • Judy P.

    We went on a Saturday at around 11am. We thought it'd be busy but it wasn't. Service was pretty fast, and even if it wasn't our waitress - the other workers that were around us helped us out (i.e. with waters, xtra orders, etc.) I was kinda bummed that there wasn't the traditional cart going to each table, but I realized that it wasn't bad having fresh dim sum that's made to order. My boyfriend and I enjoyed it and will probably be back here again..

    (4)

  • Miguel C.

    Beautiful restaurant. Clean and well designed. Embodies some "old school" touches such a private booths. And of course the required banquet room and the Chinese wedding party platform and decor. I am from San Francisco and I didn't expect to see this type of detail in Hawaii. The staff is fantastic. Very polite and very helpful. I was here for a wedding rehearsal dinner and 6 tables were reserved in the banquet room. The food was good. Not GREAT! But definitely good enough for an important gathering. I am impressed.

    (4)

  • K.J. N.

    DON'T DO IT, DON'T DO IT, JADE DYNASTY!!! DO NOT BECOME COMPLACENT AND COMPROMISE CLEANLINESS! On 07/26/13, my husband and I observed a woman complaining about her dirty wine glass. The young female waitress took the glass and passed it to the bartender. The bartender proceeded to wipe the glass with a barmop and passed it back to the waitress. The waitress looked at the glass, turned it upside down, and dunked it into one of the water pitchers sitting on the bar counter! Ewwwwww! Surely those pitchers filled with iced water are used to refill water for restaurant patrons. We are fully aware of what goes on behind the scenes of many restaurants, but doing something like this in the open really makes us wonder about what happens in the back of the house. Train, train, train all of your staff. You can't have good business on location and food alone. Word about cleanliness will get around. Admittedly, our garlic pork chop, beef chow fun, and gai lan were very tasty, but that water glass incident at the end of the meal killed the mood. In addition, too many workers standing around in the dining area - for what, we were not sure. We were obviously finished eating, and no one came to ask us if we needed a take-out container. Traditionally, this is the time to refill water glasses, but after what we had witnessed, the water no longer tasted good.

    (2)

  • Kevin D.

    Since my favorite dim sum spot closed (Jin Din Rou), and my fall back stopped serving dim sum (Panda Cuisine), I have been on the lookout for a new haunt. My girlfriend suggested we try Jade Dynasty. I suspect this was just an excuse to go shopping at Gilly Hicks, but we stopped in nonetheless. My first impression of the place was it's well decorated, and there are a ton of servers running all over the place. The menu was relatively small, but had most of the standard Chinese food fare. The purpose of the visit was dim sum! There was a decent selection on a separate menu so I sampled several. I have to say I was pretty unimpressed. The prices seemed reasonable until I discovered the portions were tiny. I ordered General Tsao's Chicken and got like five small pieces of chicken. The flavor was bland. My biggest disappointment was finding the xiao long bao was completely flavorless. Coupled with the fact that we had to wait thirty minutes to get our check after we had finished and asked for it, I don't see myself coming back. I seem to recall a place in China Town that was pretty good when I got here in 2010. I will have to search that one out again.

    (2)

  • Boki C.

    I'm from Hong Kong and this is the best dim sum place I've had so far on Oahu Sure it's damn expensive, but it's really good! I think royal garden was good too, to my recollection (it's been 3 years), but jade dynasty "mo bettah". If you want to taste the closest thing to HK dim sum, try this place!

    (5)

  • Ross C.

    Value for money. Dimsums were really good and so is the service. I just wish one thing-- do something about the dirty carpet floor which smells musty and dirty.

    (4)

  • Lai T.

    I felt like a high school student eating dinner at the mall before a formal, as we walked through Ala Moana to get to Jade Dynasty for a wedding reception this past weekend. The restaurant was pretty spacious and clean. The service was on point. As for the food, it was a traditional Asian reception so I lost track of all the dishes. Here is what I remember: 1) Cold appetizer plate-headcheese (?), char siu, pickled cucumber. 2) Soup 3) Individual peking duck in a bun 4) The rest of the peking duck 5) Lobster: the plating for this was gorgeous! 6) Mushroom & broccoli dish: my least favorite dish. 7) Fish: the server was super skilled in de-boning the fish for us! 8) Fried rice: I was too full to try it. Side note: How do you gracefully eat rice with chopsticks on a plate? 9) Mango pudding: the flavor wasn't the best, but it was a great way to end the long meal on a light note! Hmmm...better than I expected :)

    (4)

  • S C.

    This restaurant is absolutely terrible! We had high expectations for good dim sum. Many of the dishes came out cold and the servers were completely rude. I have heard that other people have had the same experience recently. There are many other Chinese restaurants who would appreciate your business. PLEASE DO NOT WASTE YOUR MONEY OR TIME HERE!

    (1)

  • Laura L.

    I was expecting a lot from this place, it was my first time here and I am very disappointed, the service was awful we had to wait a long time for someone to acknowledge us, we had high hopes for this place since it was an special occasion after this bad experience I notice I wasn't the only one.

    (1)

  • Chad T.

    We went there for lunch on Sunday, and had a horrible experience. To start, I had s roach in my water and something that looked like a booger on my napkin. We had ordered a won ton mein that we had to ask for twice and never got, and when we cancelled the order because the rest of the table finished the dim sum, the won ton mein shows up, and then we get charged for it. One of the servers also dropped a pencil in the mustard dish and we never got a new dish, even after asking 3 different people. Very disappointed.

    (1)

  • Randy L.

    Used to be a fancy Japanese restaurant, next to Macaroni Grill. Now a fancy Chinese restaurant. Went for dim sum on a Sunday afternoon with my cousin and her family. The place was packed. Ala Moana Center was packed. Still, good service. It's the kind of dim sum place where you order, and they bring it from the kitchen to your table. We tried a good variety of dishes: sticky rice, shrimp look fun, fried taro dumplings, shrimp har gow, spinach seafood dumplings, scallion dumplings, deep-fried seaweed wraps, noodles, and I don't remember what else. It's sufficient to say that everything that we tried was up to what I would consider Monterey Park, CA higher standard. I may not be as discerning as some, but IMHO quality was just as good as what we get in Southern Cali. Not cheap, but no reservations in highly recommending this place, at least for dim sum.

    (4)

  • Rich T.

    Wonderful ambience now if only dinner would match. BBQ combo. The pork was ok but cold. The duck was tender and nice and the mushrooms were great. The Sichuan fish soup had big in crushed star anise. Pretty crunchy stuff. And lots of oil on the soup. Fish was nicely tender though. Had to either be either really more spicy or at least crush the anise. The Singapore noodles sadly EAS nothing like what I've had before. There was very little seasoning. And the shrimp were the frozen kind and tasteless. The ambiance was great though. Very traditional chinese and setup for banquets.

    (3)

  • Leslie B.

    So our ladies group got together at Jade Dynasty for lunch. We've been there before several times and really enjoyed the dim sum and noodles. Upon entering the host/manager shouts out a big "Aloha welcome to Jade Dynasty". Nice touch. We were party of 6. After waiting a while we finally ordered. And waited and waited. The restaurant was quite busy but when people who arrive after you get their food before you something's wrong. After waiting about 30 minutes our first dish came out. It was cold. Not Luke warm but cold as if it had been sitting for a long time. We brought it to the attention of the manager who apologized and said he'd bring a hot one out. Well that never happened. So the rest of the food comes out and it's warm and okay. But the final straw was when they brought the house noodle dish. Steaming hot. Yay! What we didn't bargain for was the dead 3/4 inch long cockroach that fell off the platter onto the table. Called the Manager again who just kind of looked at it and apologized. Then he asked us if we wanted another plate of noodles. Uh no thank you. So he unceremoniously scoops up the uninvited guest puts it in my friend's plate and hands it to another man who proceeds to just look at it as if wondering what to do. Uh get it out of our sight please. Waiter comes back anything else to eat? Seriously ?? I know we live in the tropics where roaches are common but I think it reasonable not to be expected to have them served up with your lunch.

    (2)

  • Mina T.

    Dim Sum Lunch! My mom and I were craving some dim sum, so instead of the usual Chinatown, she wanted to come to this place. This was my first time today. Interior: The inside is very spacious and clean! The decorations are very nice, modern, and cute. It makes you feel like you're dining in a very fancy restaurant. Although I personally do not think that the decorations are very Chinese, but still very elegant and classy. What I really did NOT like is the table cloth. It was very thick. The top was plastic like and very water resistant. The bottom felt like it was felt. It just seemed cheap and weird to eat on this white plastic table cover. Service: The host was this little sweet old lady. She guided us to our table and told us that our waiter will be taking our order, or something like that. She spoke very softly and was very hard to hear. The waiters and servers were very attentive and nice for the most part. Our teapot was filled to the max and I spilled some as soon as I grabbed the pot. And of course, the table cloth was very water resistant so we had puddle of tea on our table that was not going away. Many different waiters came by and went. One waiter noticed and asked if we wanted some extra napkins, but unfortunately he forgot and never came back. Towards the end of our lunch, an older waiter quietly walked by not saying a word saw the tea on the table and cleaned it up. Overall the service was okay. I don't think that we had an assigned waiter/server to our table. Food: The dim sums were very good. We ordered the shrimp dumpling, the shrimp and chives, fried shrimp and chives (NEW), mochi rice, half moon, and pan fried turnip. They were all quite tasty. My mom's favorite was the turnip. I like the shrimp and chives, but then I always like the shrimp and chives no matter where I go. I did not like the mochi rice. It was very soft and not too much chicken inside, it felt like it was missing something. Price: The price for the dim sums were very decent! Most items on the menu were $3.50 which is very affordable considering that we are in Ala Moana Restaurant. Our lunch for two was only $21.00 and we were very full. So not bad at all! Cheaper than going to get some genki sushi or something. Overall: I like this place. The price is good and the atmosphere is good. The waiters are decent and so is the price!

    (4)

  • Cintamani A.

    I've been meaning to try this place for awhile and I'm quite happy I finally did. I was worried that they might have a dress code since it's a rather opulent looking place but the hostess was friendly and not judgmental that we were in beach apparel and slippers. It was very busy yet the noise level was not that bad. The staff were pretty friendly though at times hard to understand since they were prone to speaking softly. Hard to get them to take our orders when we were actually ready. The dim sum was pretty flavorful. Some of the steamed wrappers were a little over done in certain places but overall I could over look that. It took over forty minutes to place our second order of dim sum which was a bit annoying. It was a fun experience and I would go again. I would rate this as 3.5 but since I don't have that option I will stick with a 3 for now and hope for improvement in the future.

    (3)

  • Nat N.

    I wouldn't consider this a point of destination, but it's an ok place to come if you're already at the mall and craving fancy Chinese food and/or dim sum. I've visited them in the past for their dim sum service and was bummed that they didn't come around with the carts of dim sum, because we were with my hubby's nieces and they would have enjoyed the experience of watching the carts go around and peeking in all the little containers of dim sum. I recently came here for a wedding rehearsal dinner in the private room. Service was great and the food was a-ok. Nothing spectacular yet I'm sure it was on the expensive side (given that it's in the mall - high overhead). The highlight for me was the mango pudding dessert. :)

    (3)

  • Kalani S.

    Wow this is the first Chinese Restaraunt that spoke english and very professional. The wine selection was reasonable and the dim sum was awesome. Forget chinatown this is the new dimsum place for Honolulu.

    (5)

  • Rena G.

    Our family went here for lunch last week for the first time and sadly, I don't think we'll be returning. When we walked in, we were greeted by the hostess and seated right away. However, the hostess didn't say anything else afterwards and just placed the menus along with a blank form with the menu items listed. There were no instructions, so we had to guess how to complete the form. We waited for about 15 minutes until someone finally came by our table. He asked us rudely if we were done and didn't even offer us any drinks, not even some water, let alone greet us or introduce himself first nor did he ask if we had any questions. So, we gave him the form as is and waited some more. We never saw him again until our meal was done and he came to collect the check. After about another 10 minutes of waiting for our food, we stopped another person to order our drinks. She was very nice and ended up servicing our table with refills for the duration of our stay. While waiting, we noticed this blaring sound and it turned out to be a maintenance person vacuuming the carpet around us. We found it amusing and strange that he vacuumed around and under tables that people were seated and trying to enjoy their meal. He even had the nerve to ask a group to stand up while he vacuumed under their table. When our food arrived, it was delivered by yet another person. Overall, the dim sum was good, but the service was horrible. There were so many empty tables and workers walking around, but no one really came by our table to service us except for that one lady that we stopped. So, one star for the dim sum, though I thought the portions for the other food we ordered were small for the price, and another star for the lady that at the very least refilled our drinks.

    (2)

  • Aaron B.

    This is probably my favorite dim sum restaurant. First of all this place is clean! The prices are very reasonable on the dim sum scale. I've been here maybe 10x and always have a good experience. The food is always consistently high in quality. My favorites are the mochi rice wrapped in lotus leaf, the shrip har gau, turnip cake and the beef tendon look fun is sooo tender. The mango pudding was nice and light and delicious. The manager Michael is very friendly and welcoming. There are many waiters and helpers around to tend to your needs. Plus being at ala moana there is usually plenty of parking.

    (4)

  • Sara T.

    Food: 4 The Snow Mountain buns are my new favorite dim sum dish. They are basically baked charsiu bao with a white, sweet, crispy coating baked on top. These are NOT the same as the more common ones with the yellow stuff on top - so much better! The turnip cake was very good and nicely crisped, just how I like it. The sticky rice and Shanghai dumplings were standard. The best part of the meal was the dessert - mango mochi! It's basically soft, sweet mochi filled with real fresh mango and mango syrup/sauce, and then rolled in shredded coconut. This thing is TASTY! Messy, but a great way to end the meal. Variety: 5 If there's one thing this place is good at, it's offering all kinds of dishes. Because the restaurant is so large and I expect has a lot of capital to work with, they have all the standard dim sum dishes, and are constantly introducing new and experimental things that no other Chinese restaurant serves. Service: 4 The service here is actually quite good as Chinese restaurants go. The servers are quick and there are so many of them that you can almost always find one to flag down if you need something. Also, they tend to be on the younger side so you don't run into the stereotypical older grouchy Chinese waitress. Value: 4 Few people realize just how labor intensive making dim sum is. To me, a plate of three or four pieces of dim sum for $3-$5 is not outrageous, as long as the quality of the ingredients is good. This place is more expensive than others in Honolulu, but it is in Ala Moana, and the ambiance is very nice.

    (4)

  • Cher P.

    Ate dim sum however we wanted to add won ton mein they did not have. Then we wanted chow fun- we must have asked 5 different wAiters - it never came We ask for fork chopsticks came twice I am sure they comprehend English but it seemed our service was not that important

    (2)

  • Lyn L.

    BAD serves ever!! Checked in the front the hostess didn't even greet us, just lead us to a table didn't explain about who was going to serves us at our table waited for almost half and hour till we left the restaurant. It looks nice on the out side but wait until you get served!!

    (1)

  • Flora W.

    Dim sum was pretty average. Comparable to dim sum in the DMV.. Siu mai gai, egg tart, and steamed shrimp was yum.

    (3)

  • Chloe M.

    I came here for dim sum. It was kind of expensive and the quality is only a tad bit better than places like mei sum. They offer some dishes that you can't seem to get anywhere else, but the ones I tried were kind of gross. I tried the orange juice balls (disgusting orange cream ball thing) and the green tea dumplings (very very sweet and chewy mochi ball). The only thing I would order again is the snow mountain buns. Way better than the ordinary char siu bau.

    (3)

  • Tony T.

    I was here for a wedding reception, so I didn't expect much. The pre fixed menu was good, but I have eaten better chinese food. Some tables were missing certain dishes, and the food servers were alright. Food was average and service for a wedding reception was average, so definitely no higher than 3 Star rating.

    (3)

  • Val D.

    Looks like a lot of the yelp reviews are about the pricey dim sum, but I ate dinner at this fancy restaurant for a large formal party, and the elegant decor as well as the set up is pretty comparable to a ballroom, although a little cramp if you want to reserve the whole restaurant for a special occasion. The food were presented nicely on elegant ceramic platters, but like Little Village (which is on a lower scale because the space is a lot smaller and the plates are your basic chinese ones), I'd only eat here on a special occasion: Chinese chicken salad - 4 stars - a tasty basic salad without too much dressing and served with jellyfish, which is my favorite. Basic because it's mostly lettuce with no peanuts and other vegetables mixed in with it. Scallop soup - 4 stars - very tasty soup served in elegant small bowls. My son liked this soup and had a second serving. Honey Walnut shrimp - 3 stars - they also have mayonnaise in their shrimp which I don't care for because it overpowers the honey taste. The shrimp was a good size and fresh. Orange chicken - 3 stars - different from your usual chinese dish because they fry the chicken katsu style with a light orange sauce to spread on the side, so we could control the amount of sauce we wanted. The chicken was freshly made, and it's a hit among the kids. Ginger Onion steamed whole fish - 3 stars - I think it was snapper, presented nicely, but it tasted a little fishy to me. The soy ginger onion sauce was light. Stuffed duck - 5 stars - I can hardly find any chinese restaurant that makes this dish anymore, thus the 5 stars. Lots of different ingredients, esp, whole chestnuts, barley and all the good ingredients that is in it. Kau Yuk w/Taro - 3 stars - comparable to other chinese restaurants, but I've eaten melt in your mouth kau yuk for a cheaper price at another restaurant. Black bean lobster - 3 stars - fresh lobster served with meat in the shell. Very tasty, but not my favorite because I don't care for black bean sauce. I usually like the head with all the meat (a favorite among older pake women), but seems like it was gutted out, so no special treat for me. Chow fun noodles - 3 stars - tasted ok, and not too oily. Mango dessert - 4 stars - served in a cup, tasted like it was mixed with evaporated milk. A nice touch to end the meal. Another hit with the kids, and I liked the strong mango flavor in this dessert. Service - 4 stars - service is the same as if you were in a hotel ballroom. I noticed the waiters all wore gloves too. Our waters were filled, and in the middle of dinner, our plates were changed. A very elegant higher scaled chinese restaurant great for very special or formal occasions. We had small decorated salad plates and soup bowls, and even the chopsticks were designed to match the elegance of the restaurant. They even have a projector mounted on the ceiling for slide shows, and a stage for a band, performance, or set up of the screen for everyone to see. Nicely decorated lights dimly lit, so not so good for taking pictures with basic cameras, but a nice formal dinner atmosphere. Lots of convenient parking since it is at Ala Moana Shopping Center, Hookipi Terrace. However, because of the price (but tell me, what restaurant is cheap in Ala Moana - even McD's is expensive), and the smaller servings, I would only eat here on special occasions.

    (3)

  • Riel U.

    A Not so Happy Fathers Day My Dad is a Super Perry and Price Fan he listens to them everyday. So when I heard they moved to Jade Dynasty I made reservations to see them for their Saturday Morning Show. Called in advance and gave them my credit information for our Pre-Fathers Day Celebration. Fast Forward to the experience. They lost our reservation. We had to wait nearly 15 mins to be seated and no explanation or apology was given. When we reached our table it was setup right behind a pillar by the buffet, so I had a very limited view of the stage and missed most of the performances. The service was very poor. After our initial drink order I actually had to get up myself to replenish my Dads coffee cup. We weren't given any sweeteners for our coffee but lucky for us Dad had a few packs of Stevia. Not everything was bad. The food they had in the Buffet was very delicious. However, the selection was very limited and they kept running out. The kitchen was ill equipped with keeping the buffet stocked. By the time I got to the front there were no eggs available and only a handful of sausage and a small assortment of Dimsum. The Buffet was also closed about an hour before the show was over. Lucky for me there were Cupcakes from Cupcake & Things that I was able to nibble on. Those cupcakes were Fantastic. When it was time to pay our bill, there was no bill. I had to speak to a manager so I could give them my money. It was very unorganized. He walked away after putting the money in his pocket. Seeing as they took my credit card information for the reservation my Dad recommended that I ask for a receipt. This caused some turmoil. I had to wait awhile while several people had a discussion and a receipt was finally procured after inputting our order into the register. Maybe this was just a fluke but I most likely will never come here again. I used to take my dad to the Show at Jimmy Buffets and not only was the service commendable but the atmosphere and food was great too. My Dad and I agree, the next time we'll ever go to the Saturday morning show is if Perry and Price change Venues again.

    (1)

  • Jade J.

    This place is so good that we came back twice during our visit to Hawaii!! We had tried almost every dim sum menu, here are the list of what we like: 1. Signature shrimp dumpling!! (This menu is so gooddddd. I always order this menu whenever I have Chinese food and this place's shrimp dumpling is better than most places I visited in the USA. So don't forget to try this! 2. Deep fried taro puff!!! This is delicious!!! 3. Steamed egg cream buns (I like the fact that they don't make this menu too sweet like most other restaurant) 3. Chicken feet (I'm not a fan of this but my parents love it!!!) 4. Ham har chicken wings 5. Chef's special roasted duck!! 6. Signature roasted crispy beef tenderloin!!! This will make u go "OMG it is so delicious". The beef is soft and juicy while being a bit crispy on the outside. The sauce is just perfect for the meat! LOVE this menu!! I really have to mentioned that service here is top notched!! I have been to countless Chinese restaurants and 90 percent of those had a rather bad (sometimes even rude) service, but this place is different!! Their servers are very courteous and attentive!! This is always a plus for a restaurant!! Now dessert time!! Their mango pudding is superbbbb! Love the texture and the way that it is not too sweet!! Will come back for more of these!!

    (5)

  • Jennifer L.

    It was a once in a lifetime experience. Entering a chinese food establishment where the customer service and ambiance is better than the food. We came here for dim sum and unlike a typical dim sum environment, we were presented with the menu and asked to mark whichever items we desire to order. Black bean spareribs- nothing new Snow covered char siu bao (egg white and sugar mix represents the snow on top)- different and unique cucumber and jelly fish cold dish: Ok Asparagus with fish cake and some delicacy wrapped around it: Pricey but worth it. I believe you can bring your own alcohol however you will be charged with a corkage fee. Nice bar area with big flat screen tvs, great to stop by to watch a game.

    (3)

  • Carin H.

    This is my 2nd visit here. Clean, friendly & delicious dim sum! Now I don't have to drive all the way to Chinatown. I usually order the shrimp look fun, deep fried taro puffs, stuffed tofu & shrimp dumplings. Will be back soon!

    (4)

  • Consuela P.

    Have to say - I am a fan! It may be missing the authenticity of a more traditional dim sum house with rolling carts and a never-ending selection, but what it does, it does right. Loved every dish we tried ~ tripe with curry sauce, duck feet rolls, tripe with ginger & green onion, shrimp lok funn, har gau shrimp dumplings, crystal taro buns, seafood crab roll wraps, pan-fried turnip cake, stir-fried rice noodles Singapore style and mango pudding. We got there just before they opened at 10.30am and there was already a line outside. No long wait and overall we had speedy, friendly service.

    (4)

  • Allyson H.

    Excellent food. Service not so great. Mochi rice, pork hash, shrimp w/spinach dim sun, walnut chicken are all must haves b

    (4)

  • Jamie B.

    The service has definitely improved in the year since I last visited this restaurant. My friend & I came here for some dim sum this week and I was impressed with the improved service. Soon after we were seated, we were asked if we wanted water & tea, and this arrived fairly quickly, especially since the restaurant was really busy. The wait staff gave us time to drool over the dim sum menu before coming to take our order. Once the order was placed, the food arrived in quick succession and we felt like pigs. Our little table for 2 had hardly enough space for all the yummy food we ordered. But unashamed, we ate and ordered more! Food was really good, and looked fresh, unlike some dim sum places where you feel like the food has been sitting in the cart for a while. Custard tart, steamed custard bun (yes, I went for "dessert" 1st), look fun, taro cake, taro puff.... just some of the delicious dishes we ordered. I cursed my stomach for being too small because I really would have ordered 1 of everything if I could have fit it all in there. The husband has never tried dim sum, so I'm looking forward to bringing him here to try it one day. I think this place will scare him a lot less than the restaurants in Chinatown, and there's loads of free parking too.

    (4)

  • Angela P.

    Restaurant is beautiful from the outside but lacked ambiance. We were seated promptly, but as we passed by empty tables, at least 5 of them were filled with dirty dishes. We had a nice view of the kitchen and what appears to be the laundry room/ storage for some foods? There was no music in the restaurant and there were chairs stacked upon chairs. Out of all the tables we were seated near the cash register, I'm assuming to rush us on out since there was some sort of graduation party happening to across from us. We ordered 5 dishes: shrimp dumplings, shrimp look fun, choy sum, basil pork chops, and honey walnut shrimp. All came out to roughly $50. All together the food seemed OK at best but the portions were small when it came to shrimp/entree size dishes and the only thing that seemed to fill us up were the vegetables. The waiter was good about filling up water but I felt as though we needed to be rushed out. I'm probably not going to come back because 1. Lack of ambiance 2. Dirty tables not cleaned (at least 5) 3. Apathetic waiters 4. Poor seating choice 5. Overpriced dishes that didn't meet to quality and portion sizes compared to other Chinese restaurants, I.e.: Legends.

    (2)

  • Michelle M.

    I do love me some Dim Sum. Not because Im Chinese or anything...but because I love to eat. So, when my foodie homies tell me that I need to check a place out, I heed their advice. I might be hard headed, but I do take food advice quite well. Maybe it was a bad day? Just ask Stewart Little...he paid a visit to the Jade Dynasty while we were there! And when I say Stewart Little, I really do mean the nice furry little creature that managed to scurry between tables, under bar stools and behind the fish tanks to escape capture. OMG! I almost thought I was in NYC but the critter was much smaller. Good thing Stewart made his appearance AFTER we ate lunch otherwise it would have been OVER! Now...on to the food! Call me a purist, but I love the Dim Sum carts. Where are all of the carts going? Something about seeing what i want and pointing helps me to match the input of my belly with the hand eye coordination that I need to point things out and get them to my plate. The dumplings are good. A few special items that I have never seen before...so I had to check them out. The Fresh Shrimp Won Ton were good, as was the Garlic Cucumber Salad. The Pan Fried noodles were probably the worst I've had. Really didnt care for this dish. Actually spoke to the Manager about it and had them take it off our bill. Decor is perfect! The Moon Gate entrance flanked by giant horses made me feel like I was entering a new dimension. The interior is clean and classy. Service is great, helpful and rather humorous. You should have seen how they all rallied together for Stewart Little's arrival! Guess Im still digging Legends...but only until I check out Fook Lam.

    (1)

  • Derek N.

    I am long overdue for an update of this place as I've been here a few more times, and well, my opinion has changed, at least a little. First of all, I don't understand why people are complaining about the decor. Yes, it's a little gaudy, but it's certainly nicer than 99% of dim sum places that have the push cart; if you watch the walls long enough, you'll see roaches and the like. Jade Dynasty is, in my personal experience, a lot cleaner than most Chinese restaurants. I can't speak to the kitchen, but I've never had an issue with cleanliness, even with the bathroom, which is a good indicator of how clean the staff keeps the place. Also, the aforementioned people apparently have never had food that's been on the cart too long, which is the problem with the cart system, and no place with carts is immune to it. So to start, that is one of the nice things about Jade Dynasty (besides the decor), is that all the food is made freshly. The downside is that your dishes can come out in an undesirable order; e.g.: the mochi rice takes longer to cook than most of the entrees, with the exception of the beef ball. I generally like the food here, as it's fresh and tasty, with one exception. Last time I went I was a rather disappointed with the seafood stuffed tofu. Now, when I hear the name "seafood stuffed tofu," I expect some tofu, stuffed, hopefully with seafood. This is not what I got at all. Sure, I got tofu, and it was deep fried, but not stuffed at all. From the first bite I thought it was lacking, so I took another bite and looked at the cross section of the tofu. Nothing but solid, pure tofu. I did the same with the other pieces (all three of them) and found the same. Just what happened here? Did they forget to stuff the tofu? Did they think nobody would notice? Did they make a mistake on the menu in writing "Seafood Stuffed Tofu" when they meant "Bland Fried Tofu"? Whatever the case, I felt ripped off, which brings me to my next point. My only other complaint is the price. I understand that it's located in Ala Moana and they probably have a pretty high overhead to deal with, but the prices aren't what I would call "affordable" at all. And when you have prices like that, you should probably make sure that your customers are satisfied with their dishes. What was satisfactory, however, was the service. While the staff doesn't remember me despite being a semi-regular, they are pretty nice. While my most recent visit was rather disappointing, most of their other stuff is alright. I will probably be back at some point, if only because it is the most convenient dim sum place near work.

    (3)

  • J. C.

    The service is good and most of the food was good: good: steamed manapua, fried taro puff, char siu pie, custard tart, pan fried noodles with chicken & choy sum (good oyster sauce gravy, $13) bad: scallop look funn - not worth $5.50, also it was a little spoiled (fishy taste), it had tiny bay scallops (3 per look funn) & it was also stuffed with extra dough to make it look bigger.

    (3)

  • Krissy K.

    In comparison to my #1 dim sum spot, Royal Garden, here is how Jade Dynasty fared: Advantage: bao, turnip cake Disadvantage: shrimp look fun (inferior sauce, too flour-y), taro goh, jung (uncut so had to unwrap it ourselves - very hot!), choi sum (not enough sauce) Push: ha gao, siu mai, jin doi, ambience, service, price Much like the Mandalay downtown, Jade Dynasty employs paper and pencil ordering as opposed to a cart system for dim sum. One of the huge pluses for me was the fact that they had the mustard and chili sauce right on the table. Because the restaurant is relatively new, the decor still looks quite spiffy. They have oddly chosen to have a blue beaded curtain on the way to the bathroom, which is not too ADA friendly. I was highly amused by the bartender's frequent shouts of "Aloha!" whenever I walked by. A decent option conveniently located at Ala Moana.

    (3)

  • Victor L.

    We ordered the Mochi rice w/ dried scallops & chicken, Steamed look fun w/ scallops, Baked pineapple cream buns, and the Spring Mountain coconut buns. First off, I would like to say that the names of the items on the menu are unique from other dim sum places I have been to. The mochi rice is pretty much sticky rice wrapped in a lotus leef. The look fun is a rice roll with scallops inside. For the most part, the food was average. The sticky rice was alright. The buns were not the greatest since they were only a tad warm. They would have been hotter if the person had not had cut them in half. This let any heat, at all left in the bun out. I expected the filling to ooze out with every bite, but it seems the inside had solidified completely. The steamed look fun with scallops was the best thing we got, hands down. I was surprisingly delighted to find that inside the noodle were simply scallops. A lot of other dim sum places that I have been to will stuff unnecessary food items such as chives, onions, or dried shrimp in order to give the least amount of scallop possible to the dish. The dish even tasted very good! Overall, average dim sum restaurant with cheap prices. You get what you pay for. It is funny because during our meal, as always, my girlfriend yelps everything, even while we are eating -____-, and what looked like a manager came up to us and asked her what she was doing. She replied that she was yelping and he told us that if you give them a good review, and they read it, they will give us 15% off on the bill. Maybe, it is just me. But I saw this as a failed attempt at bribing customers to improve their rating. Please, if you want to improve your ratings, use better ingredients to make your food taste better! I refuse to give you a higher star rating, ESPECIALLY since you told us this.

    (3)

  • Stacy T.

    VEGETARIAN PERSPECTIVE Short version: Don't waste your time & money. Long version: Although I know dim sum is inherently NOT vegetarian-friendly, the Honolulu Star Advertiser had a feature article on this place, and the ENTIRE review was about how accommodating they were to vegetarians. As such, I was hopeful & decided to give it a try. BIG mistake! First off, trying to figure out what was vegetarian was strangely difficult, considering that the restaurant bashed on other dim sum places for this very problem in the Star Advertiser review. The menu did not indicate which dim sum choices were vegetarian, and the restaurant staff was both unconfident & incomplete in their responses when I asked. Each person pointed out only a few choices, so it took my speaking to several people before I felt like I finally gathered the complete list. Of the 50 or so dim sum items, only about 7-8 were meat-free and that's with 5-6 of them being desserts...I would hardly call that "extensive," as the newspaper review had put it. There is also an entree menu you can order from that is equally disappointing...you'd better like braised veggies because the limited options there were essentially just variations of that (vegetables w/ tofu, vegetables w/ eggplant, etc). The staff didn't point out options that could be made meat-free upon request either, and when I took the initiative to ask pointing speific items that I knew could be made vegetarian because I had had them at other places without the meat, it took 10 "no's" before I got 1 "yes." My biggest gripe was that the restaurant claimed to be so vegetarian-friendly yet was in no way accommodating whatsoever. Pretty much everything else about the dining experience was poor too: service, cleanliness, price. I'm Chinese, love dim sum, and have eaten it at many restaurants in many cities both when I used to eat meat & after I became vegetarian -- this is worst dim sum place I've been to by a landslide.

    (1)

  • Terry K.

    Yelp Challenge 365 #146/365 Speedy service is all can say about this place. Once you're seated you complete the list of the dim sum options you plan to have, order dishes possibly, and drink your tea. In a few minutes out comes your order. No dim sum carts; The menu order form must be the new wave for dim sum ordering and the carts may be passe! I notice quite a few places use the order form process and got away from the carts. They are expensive though. The small order dim sum is $2.95 (usually around $2 at other places). What blew me away was the $7.95 dim sum order which; one of the choices was a plate of char siu.. Not worth the $7.95 :( In the middle of the restaurant is a table with plates, bowls and tea cups. I guess its there for the conveniece to reset the dining tables. Strange; costly way of doing business. If I were them, I'd rather use the tables to serve meals rather than house clean plates. I suppose I'd go back there one day (not soon though) because of the locale and convenience of a chinese dim sum restaurant. Parking is sometimes a problem but available.

    (3)

  • Leyton T.

    0 stars. Usually I do the Quality of food, service, atmosphere and intangible review but I didn't even get a chance to get that far. My experience. We walk in and check in with the hostess who tells us that it will be a 10 min wait. We wait and when our table is ready, we get seated. I tell the hostess that we'll be needing a high chair. She says okay and then walks away. After waiting for ten minutes for a high chair I decide to take matters into my own hands and get a high chair myself. I asked a waiter to grab a chair from my table so I could put the high chair in its place. He smiles at me and then walks away so I move the chair myself and then walk over to the hostess who forgot to get the high chair in the first place to ask if she can take the chair. After that we waited for another 10 mins. for a waiter to take our order but they never arrive even though there are a bunch of them standing and talking story by the wait station. We decide to get up and leave all the while the wait staff never even notices that we are leaving unserved until the very last moment as we are rolling away with our stroller near the door. I know a lot of people like to have parties here. I've been to a couple of them. The food was good. However, if you are looking for a decent dine-in experience, I highly suggest you go somewhere else(maybe Macaroni Grill next door). Again ZERO stars.

    (1)

  • Kim M.

    DEETS Jade Dynasty is conveniently located in Ala Moana Shopping Center, on the 4th floor / Ho'okipa Terrace. It's in the Macy's wing of the mall by Macaroni Grill, Tsukiji, and Islands Fine Burgers & Drinks. Mall restaurants are always good bc there's ample free parking and you can also walk off your meal by perusing the stores. CHINESE FARE Jade Dynasty Seafood Restaurant serves up "classic" Chinese Cuisine and Dim Sum. The menu is decent, but not extensive by any means. However, the prices are pretty budget-friendly, with dishes starting from as low as $2.95. I've had several Dim Sum items (shrimp and spinach dumplings, half moon, shrimp and chive dumplings, etc.) and have also ordered dishes off the menu to share, family style. (I really like the half moon and the shrimp and spinach dumplings.) The menu dishes come out pretty quickly, but Dim Sum is great for those who want to eat "now" (like how I usually do). SPACIOUS This restaurant claims to be roughly 8000 square feet and inclusive of a 32-ft wide stage, more than a handful of private rooms, and a projection-video / sound system. I was told that you may call to set up a tour of the place if you're interested in hosting a party, business function, meeting, fundraiser, etc. Jade Dynasty is more than huge and very spacious, so I think it's great that they offer special services for large parties. MISC I really appreciate the cleanliness of the place. It seems pretty clean and tidy, compared to various other restaurants. (Yay.) And also, servers are nice and definitely not rude - unlike at some other Chinese restaurants I've been to. VERDICT Although this is not a restaurant I frequent on a regular basis, I still like it. Its convenient spot in the Ala Moana Shopping Center makes it an easy, easy, easy spot for lunch. (It also gives me an excuse to shop afterward.) The food is tasty, but please note that I am no Chinese Cuisine expert. The Dynasty is very spacious and a great venue for hosting parties or larger get together. All in all, very customer friendly. Yelp 365 - #223/365

    (4)

  • J Z.

    I am writing an update from a recent visit. We came here for dim sum. We ordered this one dim sum where they wrap chicken and sticky rice with lotus leaves. The moment we peeled open the lotus leaves, we knew from the smell that it was spoiled! We told one of the young male waiters who told us that he would exchange with another order, which was fine. Same thing on the second order. This time, another waiter came to address our concern. He grabbed the order and faked a test smell. He sarcastically told us that he did not smell anything, laughed and walked off. Already appalled, their A/C vents started dripping liquids onto our dim sum. This time, we talked to a manager, well at least we assumed that he was because he was not in uniforms like the others. He told us that it's normal when the temperature is hot outside (as if we were FOBs) and assured us it's ok and then walked away. What the?!#? Never coming back again! Always go to Chinatown for dim sum, if not for the service, you get better food.

    (1)

  • Justin L.

    Can you say dim sum till 5pm? auuuryte! Good prices and very clean atmosphere. Plenty of wait staff to help out too. Sometimes takes a while to get the check but love this place. My fave dim sum place on the island right now. I love how I don't have to stress about getting there early enough to get dim sum. Takes amex too.

    (5)

  • Greg Y.

    Nice decor, and service was attentive and fast. Their menu includes some interesting dishes like coffee bao and orange juice ball. Though the haupia red bean dessert could be sweeter for local tastes. Oh yeah, our party of diners typically get dim sum from Legend and Royal Garden. Open for less than one month, there were some minor glitches. Our main waiter was good, but one of the assisting waiters gave us dishes ordered by another table... twice. And just a nitpick but our table number card was handwritten on a sheet of paper. The Manager checked in on our party and gave the kids free fruit punch - that was a nice touch. The main dining area has a large video screen and a ceiling mounted projector and the side rooms have large flat screen displays as well.

    (4)

  • Heidi P.

    OK this restaurant actually should get 0 stars - but you have to give a rating so it gets one by default. I went here with my family, there were 9 of us. Perfect size for a meal at a nice Chinese restaurant. That is where we went wrong - don't let the very nice interior fool you. This restaurant put all their money into creating a wonderful atmosphere and that is were their effort stopped. You walk into to this very fancy decor - assuming you will get great service and food - but we got neither. We started our experience off with getting menus and our waiter asking us if we would like anything to drink - all very normal. Then we made the mistake of ordering. We wanted roughly 7 items, one was Jai (monks food) super simple right - nope - you can't get that unless you order one of their preset menus for 10 that starts at around $300.00. So we adjusted our order - then we don't see our waiter again until the Hot and Sour Soup. That came luke warm to the table - just plopped down with the waiter leaving and we ere all kind of like - don't they serve the soup? Guess not. Meanwhile the TV is showing a gruesome shot from the Criminal Minds show - perfect for our little kiddies at the table. The noise level is loud - which is fine, but things just felt disjointed - the staff was untrained and sloppy and the overall experience was going down hill fast. We got the rest of our food - steamed fish - tasted like cigarettes. Vegetables with chow main - OK nothing special lots of corn starch. The Shanghai noodles - mushy - all in all it was the most disappointing meal and experience. I hope the KSSK show that will be there will be treated better. The worst part was that they are overpriced - so definitely not worth the money you shell out.

    (1)

  • Cheryl E.

    Meh, considering all of the really great authentic dim sum places that have the atmosphere and roving carts, Jade Dynasty lacks in that type of atmosphere and food quality. It was time consuming to have to order the dim sum and then sit and wait for it. I am used to grabbing it off the carts, which is the allure of dim sum to be honest. There was also nothing unusual or particularly tasty that would bring me back here again. The decor is gauche oriental - 60s vibe like you're on bad drugs and watching the old Hawaii 5 O. I have a sensitivity to MSG and I had THE worst episode after eating here...blinding headache to the point of being physically incapacitated for the rest of the day and evening. Also watch out for the gargantuan chain divider on the way to the rest rooms. If you have any magnets on you, you'll be trapped! In summary, the dim sum was medicore at best and can't hold a candle to other popular dim sum houses in the [very close] area in Ala Moana Center. For my money, it wasn't worth the hype.

    (2)

  • Alice C.

    Hey this place is kinda spiffy. Today was my first time eating here and I'd like to first compliment on their interior design. It is quite majestic if you ask me. Very Chinese yet modern. The place is spotless! I, unlike the unfortunate others below me, have received fast and efficient service so I was quite satisfied. They have picture menus of their dimsum and their signature stamp on items that are their specials and their entre menu have some pictures in them too. How it works is that they have a mini clipboard with a paper of all the dimsum items so you write the amount you want next to the item number that you can refer to in their picture menu. Then they come by and take the paper but brings it back so that when they bring out the item, they can cross it off. This is smart so that if they forgot a item or it's taking too long you always have the advantage of having proof. So it's not your usual cart with dishes in the wooden bowl coming around ( but then again I went around 1:30, so maybe they do that in the mornings??..not entirely sure) The price is kinda pricy for 'dimsum' but given that this restaurant is in alamoana, it makes sense. Quality of the food for the most part is decent, or good enough where I'd actually come back and bring my friends and family here. The only couple things that bugged me is: 1. The crispy cake noodle is too drenched in sauce. It's called crispy for a reason and I really enjoy having the crunch to it. 2. The beef ball is a bit on the dry side and toilette too much herb? Or whatever vegetable that gives off the herby taste to it... For parking, I'd honestly suggest parking outside at the top parking where pearls nightclub is, it's more convenient after you eat dimsum and the faster you get to your car, the sooner you get home to kanak! Other than that, I'm really glad I gave this place a shot cuz I've been skeptical about it before but the verdict: I approve ;)

    (4)

  • Rick L.

    We walked up to Jade Dynasty around 12:30 PM on a Sunday and saw an enormous amount of patrons waiting. The hostess said there was an hour and a half wait...or immediate opening at the bar where there are two large flat screens and the same menu available to us. It was a no brainer. We walked in and saw the place was packed but the bar was like a ghost town. We jumped up on these really tall and comfy bar chairs and scooted ourselves in. We were immediately greeted by Dave the bartender, whom I recognized from E&O Trading Company of Ward Warehouse. Dave got us our menus and our lychee martinis we ordered almost immediately. Unlike your usual dim sum restaurant where the ladies push the carts around, Jade Dynasty has a mark off sheet for you. We looked around the crowded restaurant and figured our food will be out in 1/2 hour but surprisingly, our dishes came out very fast. Most of the dumpling dishes we ordered were a bit mushy and fell apart but tasted good. Dave had to apologize because they were out of Shanghai dumplings. That's odd, that's like out of shoyu in a Chinese restaurant. But it wasn't his fault and we continued munching down our goodies. I ordered a soda to wash down the salty food but the soda was flat. I overheard that they were out of ice tea as well. Wow! How are simple things out? They must be doing really well at Jade Dynasty. The deep fried shrimp toast was a big no no, it was way overcooked. We ate the shrimp off the middle of the bread and left the other two pieces nicely sitting on the China. We had another bartender, Travis that came and checked on us to see how our food tasted and if we needed anything else. Dave came and checked on us two more times too! I've seen the other reviews and noticed Yelpers were saying how the service was a little subpar. I can't help to think if this was another typical Chinese restaurant that doesn't provide much customer service. Both Dave and Travis were Caucasian. Were they just better at treating their customers or is it because they worked at other establishments that did provide customer service and know how to work it? For our 1st experience at Jade Dynasty, both Dave and Travis treated us with much care. Our bill came out to $33 for six dishes and two lychee martinis, not bad at all. We gave a 25% gratuity for their excellent customer service! Overall, I thought the food was pretty good especially for a restaurant in the middle of a mall. Will I come back here to enjoy the wonderful ambiance, munch on some high end dim sum and cheat on my #1 dim sum joint, Fook Lam? Sure will! Shhh!!!

    (4)

  • Winnie C L.

    I'm a foodie person, I love to eat and drink. Eating the right food are very important, next is the service. I love going to Jade Dynasty because : 1. Food are excellent, they are clean and way better than Chinatown. Especially their Snow Mountain Char Sui bun, are to die for, the best, and I crave for it all the time. Thanks to Michael who introduce that to me. If I have to do pot luck, I must order Snow Mountain Bun, it is The Bomb. They always come out with new type of dim sum. Another Dim Sum I fell in love with recently was the Abalone Pork Dumpling is my New Fav. I like to bring my friends to Jade Dynasty for lunch not only their service is above the standard. Their choices in Dim Sum are outstanding. They always bring in new idea of Dim Sum, if you make suggestion to their menu, they are willing to improve or even put a twist to it. I always love to try new stuff, and they are able to satisfy my taste bud. I am waiting for their new Chinese New Year menu coming up this week. Once again make my tummy happy! 2. I have to say their service did improve a lot compare to when they just open back in 2011 December. But there are still room to improve in their service. Compare to other Chinese Restaurant, Jade Dynasty did set the bar higher. At least they are not as noisy as other Chinese Restaurant. You can really seat down to have a nice good conversation while you are eating. By the way, they have a FULL BAR service! That's a plus! 3. Parking is free and so easy. Located at Ala Moana shopping mall. Over all, Jade Dynasty is a new type of Chinese Restaurant, they are NOT one of those dirty old traditional Chinese Dim Sum place. They think out of the box when come Dim Sum. I highly recommend this place. And I will make an effort to try their dinner one day.

    (5)

  • Cynthia C.

    One of the better dim sum places I have frequented. Prices seemed reasonable and I thought the food was of good quality. Beautiful decor. Dim sum at the fancy level...definitely would go back again.

    (5)

  • Diandra M.

    Wonderful experience. Went for a work luncheon and we got to sit in a private room. You order off a menu and the wait help us wonderful. I never had a empty cup of water and our tea was refilled quickly. The food came out fresh and was delicious. I do think the restaurant was definitely for tourists though. They constantly said Aloha.

    (4)

  • Victoria C.

    The dim sum is pretty good here and very fresh. It's not exactly my fav dim sum place (I'd rather go to Chinatown) but for the location and atmosphere, you can't really beat that. It's big and spacious.. clean and conveniently located at Ala Moana. Service is great and everyone seems to be young. They are WA Y more attentive than the servers you would find in Chinatown :/ They also have some unique dim sum dishes!

    (4)

  • Brian H.

    Low salt taste, and excellent service. We WILL be back! This place is fantastic. Service is good.

    (5)

  • Lisa C.

    It doesn't even deserve one star. Not at all Happy, I've been here before and this was the WORSE service I've had! Granted they sat us early, and the hostess who did was pleasant and nice. As usual one of the waiters came and took our order slip for the dim sum and we also order from the menu and made sure he knew that and he said he would put that in too. However as we got our order of dim sums we were still waited for our menu dishes which never came, when questioned about it the another waiter had to go to the computer and check and we were told it wasn't put in. So we just ask for the check by this time .... but what ticked me off the most was the waiter captain 'Micheal' slithers out of the wood paneling of the banquet room to ask us how was everything when we had called for the check. AND that was THE ONE and ONLY TIME HE EVER CHECK ON OUR TABLE! He tried to get us to say everything was "OKAY" with a big smile and I said "NO" which was big surprise to him right? Ha! The man was going in out of the banquet room where there was large party, he was going around the dinning room on to the other side and not once did he stop to check on tables in the dinning area! He's not hard to spot with the over loud shirt! and yet he claims to have check on my table THREE times sorry bub you didn't. So we were not at all happy, and he questions why and we told him why and he said he could order the noodles that we had order but it would be 20 mins! 20 minute wait for noodles? Forget it! We just wanted out... eventually the restaurant took care of the check but big deal, we are not going back to this place.

    (1)

  • Myles A.

    Good for functions like birthdays, anniversaries or any type of occasions. You should bring your families to try their food.

    (5)

  • Serena M.

    I went here last night for my mom's birthday dinner. Thought it was gonna be way better since I ate there for dim sum and it was good. Soup was cold, portion size was small, noodles were mushy. Since the portion size was small, we ordered beef chow fun as an added extra. I forgot to order it without beansprouts so I told the waitress. She said she was gonna find out if they already made it. She comes back and tells us there is no chow fun noodle! It would have been nice if she told us that there was no chow fun when we ordered it.

    (2)

  • Addie L.

    Previous post was for their buffet... my brother and mom loves it and is the only reason why we go. We are going again for Easter. I digress... We were invited to a retirement party had a 7 course lunch which was great to see a good friend so happy retiring. Bottom line: 3 star food for 5 star prices, hence the three star rating. But the service was excellent (unusual for Chinese restaurants). For starters, we had the dried scallop mushroom soup. Had sparse strings of dired scallop but had lots of shitte mushrooms. Flavor was ok, had to add chilli pepper sauce to enchance the flavor. Then we had the spring rolls and wontons. Spring rolls was great had generous shrimp inside and was nice and crispy. The wontons had cream cheese with fake crab... not so good. Main course had stir fried fish with tons of celery. Fish was ok flavored with a touch of ginger but to have so much celery? Thai sauced deep fried chicken was not good, first sign was it was colored bright red what Thai flavor. Chow funn noodles, had better! Could tell that the noodles had the black bean sauce added AFTER the noodles was placed. None of the good fried wok flavor. Lam's Kitchen runs circles around this dish for half the price! Beef with fried onion dish was ok, beef was tender and this had the nice wok flavor. Their best dish is the roasted duck... skin was nice and crispy, flavored with just enough salt and seasonings, plum sauce was a good touch.

    (3)

  • Esther F.

    Rating for Dim Sum. First off, I would like to say, sorry if you disagree, but I've been spoiled because my father is a Dim Sum chef originated from Hong Kong. I have heard of this place while asking some Cantonese speakers where you would go for Dim Sum and they say this place is the best place they have here. Parking isn't TOO bad(cramped). Depends on how far you're willing to walk. Anyway, walking towards the restaurant at 1PM, it looks fairly elaborate. Walking in, it's decor is fancy-like, or that's how my friend describes it. As my friend and I walked in, we were greeted with "Hello. Aloha. Welcome." She was a sweet lady. There was only 2 of us, and we were seated at the small table near the entrance. The lady gave us the menu, and told us what we are supposed to do. Instead of carts. We have a numbered menu, and we were provided with a list of food and pencil so we can write down what we would like to eat. After about 2 minutes, someone came by and asked if we've decided on what we liked. We said no, and after we finished deciding, we waited about a minute before someone came by and picked up our paper. We were served Hern Peen (Jasmine Tea in Cantonese) and service overall, better than average. For taste test, I ordered a LOT. 11 dishes right off the bat and only for two people?! Hm.. 1. Deep Fried Taro Puffs (2.95)- Decent. Probably because it wasn't hot. Kind of cold, but it's still good. yelp.com/biz_photos/we52… 2. Jelly fish and Pork Shank (7.95)- Decent. Needs a little more flavor in jellyfish and if they added a little bit of spice like pepper, I promise this dish would be better. Texture of the Jelly fish and Pork is right. yelp.com/biz_photos/we52… 3. Steamed Chicken Feet with Black Bean Sauce (3.50)- For the texture, the meat/skin comes off the bone and that is good. Flavor.. Needs a little more enhancing. Don't get me wrong, it's there, but there is just something missing that I cannot figure out. yelp.com/biz_photos/we52… 4. Chef's Special Roasted Duck (7.95)- Mm.. Roast Duck. When I ate this, it was pretty good and I didn't use the sauce they offered with it. The meat is cooked well also, so I am pleased with this plate. yelp.com/biz_photos/we52… (My friend took one before I took a picture and had trouble grabbing one with a spoon.) 5. Steamed Barbecue Pork Buns (3.50)- Decent. Nice and warm. It was good though, but I feel the portion of meat and bread conflicts a bit. More bread than meat, but cost of business, so I understand. yelp.com/biz_photos/we52… 6. Shrimp Half Moon (3.50)- This was well made, and I am happy for it. Crunchy shrimp, good flavor, and nice sticky white layer. yelp.com/biz_photos/we52… 7. Beef Balls with Vegetables (3.50)- This, this tasted right. Yay. The right texture of meat, the right flavor.. it hits my expectations. yelp.com/biz_photos/we52… 8. Egg Custard Tarts (2.95)- Custard Tarts.. Usually we hear Egg Custard or Egg Tarts.. but Egg Custard Tarts... Couldn't differentiate? Anyway, this.. was way too sweet for my tastes and it's kind of nice that they're trying to do the flaky version, but it was too, too eggy.. Surprisingly, inside this pastry, it .. looks like a crater and it really is a mystery to me. The crust was a little more sweeter/eggier too. yelp.com/biz_photos/we52… 9. Beef Look Fun Rolls (4.50)- The skin is fine, beef feels.. Not as well as I expected. It seems to be frozen and reheated since the beef was all mashed together and in what seems like it was heated in a block, and then cut... Not cool. yelp.com/biz_photos/we52… 10. Mochi Rice with Dry Scallop and Chicken (3.50)- Delicious! Right amount of rice and meat, texture and taste was good. yelp.com/biz_photos/we52… (I have never seen it wrapped like this before. I know it's to keep moisture, but I thought I ordered something wrong at first. Still good.) When you take off the wrapper, it'll look like this. yelp.com/biz_photos/we52… 11. Steamed Pork Dumplings with Shrimp Roe (3.50)- Forgot to take a picture of this. SIGH. Anyway, this dish is flavorless! Barely taste shrimp and meat. You can get better ones at Mei Sum. This just tastes like meat is in my mouth that I'm just chewing. Why must this be bad?! It came in this order and total was $50 for two and had a ton of left overs... Whoops. For now, 3 stars.

    (3)

  • Dae A.

    We ate here about 2 weeks ago, the restaurant was only about 1/4 filled. They sat us on a large table in the back, as I looked down I wanted to leave. The dishes were dirty. We asked for new ones.. The ones that came back were just as dirty, oily even. (It seemed as if their dish washing machine didn't have hot water.) I was AMAZED that we didn't leave.. In the distance I heard one of the other tables mention to the floor supervisor that there was a hair in the food. Without any concern or being apologetic he said he'd take care of it. Food came one by one, food tasted like "just another chinese restaurant". (We had wiped our plates down with the hot tea.) We already talked to the floor manager about the dishes being dirty and he gave us his card. (I don't know what that does, unless it gets the dishes cleaner.) I just had to pass on the sweet almond gelatin dessert at the end as I found a "fuzzy" thing in it. The next day, was just the worst. Even being so selective on the things I ate. I only had a sore stomache that only lasted the morning.. But my poor boyfriend, he had the worst of us all, he was vomitting, didn't want to eat anything for almost 2 days. I asked everybody else if they felt okay, one other person said they had a sore stomache. We're just not going to take another chance with this place. Good luck to everyone else.

    (1)

  • Cindy B.

    Talk about the worst service ever...waited over 20 minutes for water and additionally 20 minutes for someone to come by and take our order. Servers couldn't speak english and the lady in the front is useless. Would probably not go back although the food wasn't so bad.

    (1)

  • Stephanie C.

    I really not one to exaggerate or over-dramatize things, but I just had hands down the WORST MEAL OF MY LIFE. Let me start off by mentioning that I've given this place chance after chance after they messed up my dining experience every time. Like the last time when the hostess seated every Japanese tourist customer before us even though we were there first. But I decided to give them one more try since everywhere else was booked for Chinese New Year. Our reservation was for 8pm but we arrived at 7:30 and asked if they had anything available to which they said no even though we saw there were many tables available, none of which were reserved. They took us to a table which is in a high traffic area and since we had a child with us we asked if we could be seated at another open table that wasn't so busy. The hostess said we'd have to wait for them to set the table then she walked away and we just stood there waiting, staring at the available table as waiters were walking around but nobody set our table. We had to find a manager to find out what was happening then he finally found one guy who was reluctant to get the table ready for us. After sitting at the half set table for 10 minutes I had to track a waiter down to give us menus, another 10 minutes later we had to flag another waited down to take ur order and we asked different 4 people for napkins before we actually got some. Another long 50 minutes passed by before we got our food. By that time we were beyond hungry and almost ready to just leave cause the mood was ruined. The portion of the food was a joke. They actually served our walnut shrimp on a regular sized Chinese restaurant dinner plate and it wasn't even full. Everyone at the table agreed that the portions were half the size of any other Chinese restaurant and served messily on the tiny plates that it could barely fill. Whatever, we were hungry and had to wait for our rice to come. The rice came, in tiny bowls half full and cold. Cold rice at a Chinese restaurant?! Really?? Whatever, we had to eat. Half way through, everybody started to slow down cause it was family style and none of us wanted to take the last portions even though we were all still starving. One of my friends ordered another rice which didn't arrive until our check came. We paid and decided to check the receipt as we were leaving and it turns out they charged us for 2 cokes and a beer even though we didn't order any drinks. Cut to now, I'm angrily chomping on a Burger King burger that I bought on my way home from Jade Dynasty as I'm writing this review and swearing that I'll never go back there again. This burger is way better than any of the food from there. Worst money I ever spent, no wonder they were the only Chinese restaurant that had openings on Chinese New Year.

    (1)

  • Nori S.

    Went here on Feb. 11,2014 at 12:30 pm and it was crowded...but the service was still good! We had the shrimp wonton, the shanghai buns( oh so yummy!) seafood chives buns, fish & crab dimsum and the spring roll look fun-total was $26. About the going rate for this kind of restaurant, will return for the shanghai buns!

    (4)

  • Michelle L.

    All the food in Jade Dynasty are yummy.Also their service are very good. I like the way the manager Micheal recommend good foods. Also his service is excellent!

    (5)

  • Elizabeth N.

    I held a dinner party here for my son, as I wanted to rent out one of those private rooms. First off the service was definitely GREAT...actually I'd giving a 5 star for that, but the food/cost ratio is just a 3 star, thus how I ended up with a 4 rating. We ordered the Hong Kong Orchid banquet menu with some minor substitutions. We reserved one of the private rooms on the side with private TV, I had visions of my kid and his young cousins watching Kung Fu Panda while we adults could leisurely eat. Well comes out that 1) they don't have DVDs set up (one worker told me they did, the manager said they didn't and 2) They have Direct TV, so all those TVs in there can only show 1 channel, at the same time. DUMB!!! Funny, coz since we were the first people there, a waitress gave me the remote and we were changing up the channels as we liked. Sorry everyone else in the restaurant! FYI, we watched Sunday night football then then Toy Story. lol. But I have to say, unlike many other chinese restaurants I've been too where its hard to communicate with the wait staff OR the wait staff looks like they want to kill you when you ask for yet another fork, the staff here was really genuinely nice and attentive. They were very good with getting our requests and details met. The food is good too, don't get me wrong but it wasn't the "Best" I've had. You're definitely paying extra for the rent and decor. Though this is my last choice for everyday chinese take out and weekend dinners, I would come here specifically if I needed to host a big group. It's worth the extra price to be in a clean, private and spacious environment, and have some one else clean up after a 2 year old's meal. Pros: -Very pretty and impressive decor. Great for big parties and kids. -Service was really good, there was even a big Christmas Party going on at the same time and they still found the time to get us what we needed. -Private rooms are "free" to reserve on first come first serve basis and there was no rush to get us out of the room either. -Sauted' Fish fillet with veggies Cons: -The TVs cannot be individually controlled. No dvd/players. kareoke available in the main dining room only. -Didn't care for the egg flower soup here had a strange after taste.

    (4)

  • Karen B.

    I enjoyed the unique dim sum cuisine at the Jade Dynasty Seafood Restaurant on my birthday for the first time. I hesitated because I thought it was standard dim sum fare; however, I WAS PLEASANTLY SURPRISED! Food: we ordered six dim sum items, including bean curd rolls, shrimp half moons, mango mochi, and char siu bao. When our food arrived, I was delighted at what we were served. The half moons were tender & delectable and the char siu was sweet and melted in my mouth. In addition to these dishes, we also ordered the House Noodles. They were pan fried to a perfect crisp with tenderness in the middle section and was arrayed with an abundance of meat, seafood, and vegetables. Mmmm. If I wasn't so ful, I would've ordered the green spring mountain conut buns and the dan tat (custard tart). Service: They were quite busy, so we did not get as much attention as an American restaurant, but our water was serviced regularly. The highlight was Mr. Yip's recognition of my mother, who used to patronize the China House, his former place of employment. That, in itself, was special. Mahalo Mr. Yip for your recognition of a faithful patron. If it weren't for him, I would've given 3 stars. I recommend Jade Dynasty with he caveat that it's extremely busy, but you may be blessed with Mr. Yip as your server.

    (5)

  • Matt L.

    Beautiful decor and delicious selections served promptly. I was impressed with the service. These guys walk their restaurant fast enough to take care of your needs before you have to ask. First off was the hot and sour soup. Excellent flavor if a little on the mild side. This was a hit with my mom who doesn't like it too sour. Second, the stir-fried clams with black bean sauce. Tasty and tender! Done just right with a sophisticated seasoning. Third was the salt and pepper prawns. Yummy and crispy with just the right amount of flavor! So many restaurants use too much salt. Not these guys. Finally, the sweet and sour pork with mixed vegetables. What a hit! I couldn't get enough. The bell peppers and onions were a perfect complement to this classic dish. Last but not least was the mango pudding with condensed milk. Mmmmm... melts in your mouth! Enough reviewers have salivated that I think its safe to say, don't leave without dessert! One final word: wet towels. Thanks, Jade Dynasty!

    (4)

  • Jim M.

    The front of the place is inviting and the place was busy....we were seated quickly and from the elevated area the decor was good....Multiple dishes, congee and seafood hot pot were the best I have had....Service was very good and the wait staff attentive and clean as were the seating area....Will definitely return....

    (4)

  • Alex L.

    I went here for my birthday and for the Perry and Price Show, so we have large groups of people. The menu is large, but the restaurant only serves some at one time, while others have to be called to order! I really feel the dim sum is the reason to come here and they are delicious! The main problem I have with this restaurant is not the quality but the quantity of the food! Some of the food was so small that we had to order more than one dish of the same item! The breakfast buffet at the Perry and Price Show was good, because it included the delicious dim sum. My suggestion is just go there for the dim sum. You can have good Chinese food somewhere else and the quantity of the food should match the price of the food!

    (2)

  • Marcus S.

    Just as expected, I returned here at the end of last year to have a company lunch. And just like my last company lunch, the service was exemplary. We were given the private room again, and the servers were quick in providing professional service, not to mention delicious entrees. It was a five star experience, the kind of service I expected the last time when I took my family. Based on this experience, I'll still return to Jade Dynasty if I'm in the area. I'd like to thank the owner, Ave, for replying very quickly to my initial review -- his action to reach out to me speaks volumes about how one simple gesture can turn customers to become loyal to his restaurant. I didn't see the apathetic waiter this time around, so I suppose he got fired or quit...hopefully.

    (5)

  • Marc T.

    Went for aunts 95th birthday with a group of 80. Food was not up to par with decor. I expected service & even my neighborhood place gives better! Don't think that because the price here is higher you will get superior cuisine, look elsewhere! If you like serving yourself all courses & have to ask for basics like water, this is your place! Good luck!

    (2)

  • Helen C.

    Can I actually give this a 3.5? Well, I'll do it anyway. There is only one thing I can point to in this restaurant and say, "Yep, this makes Jade Dynasty different from other dim sum restaurants." The answer is in the Snow Mountain Char Siu Bao. My friends ordered the Steamed Char Siu Baos, a dish that I like but am not crazy for. Our waiter shook his head and said, "No. You want this one." He pointed to the Snow Mountain Bao. He tells us it's also a type of char siu bao but on crack. IT WAS. Ordered three more immediately after. It is now my go-to food gift! Everything else blends into the average dim sum category. So if you need something to wow your meal, get the Snow Mountain Char Siu Bao!! **14/31 Yelps Review Challenge**

    (3)

  • Ryan M.

    With a few days remaining in my stay i decided to get some dim sum. It was located in Ala Moana Shopping Center so i knew there would be lots of parking. We ordered a bunch of familiar stuff Har gau (shrimp ball), deep fried taro puff, Fu Jook (been curd roll) Xiao Long Bao (soup dumpling), Char Siu look fun (BBQ pork rice noodle), mochi rice, beef chow fun, custard bun. Some new things, Seafood seaweed roll, Orange Juice ball, Mountain Coconut bun. The standouts were the Seafood seaweed roll and the deep fried taro puffs. The bean curd roll, soup dumpling and beef chow fun were better than average too. The rest was just average, the Har Gau was sub par, rubbery and over cooked. Coconut ball or bun(?) can't remember, was like warm Haupia in a bun, pretty good, not to sweet. The Orange Juice Ball was described as having custard inside and orange juice outside, It was fluorescent fireball orange! It was not sweet at all, although you could taste a subtle orange flavor it was pretty bland. The Custard bun was bland and tasteless, it's bad when i can find better custard bun in San Diego! Food was okay i was fine with it, but it was the service that did them in. We were greeted when we entered and left, and you can tell the staff is trained to say "aloha" when you are seated, and "enjoy" when they drop off your food. But when we were done, we waited around for awhile for them to clear stuff and bring the check. We also asked for a take out box, but he took our noodles, i assumed to box it in the back. NOPE heres your check! we still also had a ball of mochi rice on the table. Was he going to bring us a box for that? NOPE.. But as i got up, there was a table right behind me with take out containers and bags, so i just did it myself. Food okay Service Fail

    (2)

  • Veronica V.

    Great customer service! The people here are very friendly and attentative unlike a lot of other Chinese places I'm used to. A little refreshing to be treated nicely, mAybe that's just Hawaiian culture everyone is extremely friendly!!! We ordered the roast duck, Mongolian beef and Fukien fried rice. Everything came out quickly! I swear it was like 5 mins after we placed our order. Awesome, cuz I'm Starving. Next time i come visit the islands I'll be sure to stop by again. Thanks jade dynasty for the hospitality :)

    (5)

  • Reza J.

    The service is OK, the food is a disaster and the place is dirty

    (1)

  • Jasmine M.

    Went here a few weeks ago. Looked delicious from the menu outside so I decided to try it out. Place was huge and beautiful. I love Chinese. Sat down service was okay there were about 5 servers on the floor. An older man took my drink order, I ordered a lychee martini and my boyfriend ordered a maitai. Worst drinks I've ever had. Straight alcohol didn't even taste like what I ordered. Took one sip and pushed it aside. Ordered my food, this place is pretty pricey I understand its because they're in Ala Moana but give me a break. Ordered a pork chop and they gave me a piece of pork chop for $8.00 are you kidding me. I ordered like 8 things and still left hungry. The manager saw me on my phone yelping and he did everything possible for me to not write a bad review. He took those bad drinks off the bill and gave us free dessert but it was too late for me the damage was done. Won't be back!

    (2)

  • Myrna V.

    We had a wedding event 1.11.14. I cannot express my gratitude enough to management and servers of Jade Dynasty. From the outset, Gen. Mgr.,Mr. Gary Chan, was very helpful. His assurance that he would do everything I wanted was carried out exceptionally to a tee. It was such a pleasure to work with him. The use of their sound and video equipment, pupu tables and dessert tables that was offered gratis, only made our event that much better. The food was delish. Seafood Soup, juicy Roast Duck, luscious Honey Walnut Shrimp, Just right Crispy Lemon Chicken, tender Tenderloin cubes, wonderful Mango Pudding were all perfect. If you are looking for a wedding/party venue, I highly recommend Jade Dynasty Ala Moana. Nothing is ever perfect, but when the plus outweigh a minor glitch or two, who even remembers it? Jade Dynasty really helped make this wedding a positively memorable one. Thank you Jade Dynasty Seafood Restaurant!

    (5)

  • Janell A.

    Today's service was really great! I don't come here too often, but I'm glad I did! I came craving for dim sum and am completely satisfied. First, the service was great. Servers kept coming up and asking if we we're okay in between servings. They are Also friendly and funny. The food was good too. Like I said, I came for dim sum and got it! Completely satisfied. The streamed BBQ pork buns were good. They we're moist and delicious. Will be coming back here for more dim sum!

    (5)

  • Bruce L.

    Dim Sum for late Sunday Lunch. Service was fast and excellent. Food was exceptional. My wife and her friend ordered, so I don't know any names...but we had some Taro thing, some seaweed wrapped shrimp thing, some noodles, more shrimp thingies (x2 for those) and some other dumpling things that you had to eat with a spoon and a ginger+vinegar sauce. I had two beers and the girls had some sort of Ice Tea that looked like mud (They seemed to like it). Total cost was in the $70 range for the three of us.

    (4)

  • Karma G.

    Food 3.5 Service 2.5 Convenience is the major factor whenever it comes to my family dining at this restaurant. Food is decent and comparable to what you will find at authentic Chinese restaurants in china town. Service is pretty much what you'd expect at most Chinese restaurants.... Little to none. So don't kid yourself when you dine at a Chinese restaurant. I'm Chinese... It's the same in Asia. Just go for the food and the convenience. Seriously though. They really have to cut out the whole "mahalo" and "aloha" thing, Not only does it sound odd when the manager and the servers say it to the patrons with that heavy chinese accent, but the complete lack of sincerity when they say it just makes me ill. Oh well.. I laugh out loud every time they say it when we walk and and out of there. It can give me indigestion though!

    (3)

  • Tabby K.

    Food was excellent! Very Fresh, tasty without being overly salty. Not sure why it's only rated 3 stars... Maybe the price? If so the prices are higher than an average Chinese restaurant but thats because this is not average food! It's actually really good food and I believe in paying for fresh ingredients. Pan seared stuffed tofu was winner had to order second helping! all dim sum was good

    (5)

  • Traci M.

    I went to jade dynasty before for the perry and price Sunday brunch but was disappointed. Then a week ago I went with a girlfriend of mine and had the dim sum it was delicious I am definitely going back. The service was very friendly and Michael the floor manager was very nice. My favorite was the snow mountain char Siu bao .

    (5)

  • M O.

    I came here twice. The first time here with my husband and parents, the service sucked. No one checked on us. We inquired about their party menu because we have guests coming in from out of town. The manager was so pushy in getting us to choose the date, menu and put a deposit. He kept interrupting our meal to see if we have decided. Food was good though. Their pork rib was super tender. And i loved their crispy chicken with fried garlic sprinkles. Gotta have the mango pudding dessert.

    (4)

  • Sophia T.

    I come to eat here more often than I like with my family for dimsum. The food is okay as it has some different variety from other places, although sometimes it's food is also hit or miss. However, the service is pretty bad unless you actually know someone working there. If I'm not here with my family then I prefer to go elsewhere.

    (3)

  • Tracy H.

    Michael Chan, the service is great and the food is great. They always remembers me when we come in. The Dim sums are all good to start one of my favorite is Snow Mountain Char. Come in and have Christmas Buffet at 10,12,And 2. Welcome ALL, Michael give the birthday song dessert. My Friend Traci said this was better than the other dim sum place that she thought was good.

    (5)

  • Chuco T.

    At Ala Moana looking for lunch, and want to stay away from the food court? check out Jade Dynasty. Walking through the mall, and then into Jade Dynasty, is like a portal into a different world. The decor is classy, and much more upscale than most of the eateries in the mall. It literally looks like you're walking into a ballroom. gorgeous white tablescapes, red velvet chairs, chandeliers. You almost feel under dressed. The service is fast and friendly. You will be greeted by everyone in the restaurant, seated quickly, and promptly served. The prices are reasonable for Dim Sum, and best of all, they serve dim sum until 5pm. Which is later than most Dim Sum places. I highly recommend the Beef Chow Fun ( yelp.com/biz_photos/we52… ), and of course, the Steamed Bbq Pork Buns ( yelp.com/biz_photos/we52… ).

    (4)

  • Dean H.

    Straight up, it was just ok, but when I saw the bill at about 17 bucks a head I had to shout out to that. I will start with the good... 1. Ha-gau was good (what I base my like or dislike of a dim sum place) 2. Shumai was semi good (again like above a base order) 3. Salt pepper pork chops were good. 4. Bean curd wrapper with pork filling was just awright. 5. Taro puffs was good 6. Chicken feet was good 7. Cheung fun was really good, smooth noodle, sauce wasn't overpowering, filling was perfect. Now for the bad... 1. Fried rice could be better, not even close to Panda Cuisine. 2. DON'T get the SHRIMP toast, the end. 3. Service is spotty to say the least, like another reviewer said, it was not like the normal well oiled machine I expect at a dim sum place. 4. NO carts, so the orders come out sporatically and in a strange sequence. 5. Tea was weak and had no flavor. 6. Jelly fish and pork leg cold platter needed something, there was something missing in the flavor AND it was a very little platter for what was charged. 7. THIS is the KICKER, they also took 2 dirty sauce dishes that was brought to the attention of the waiter, only to be seen wiping them with a cloth and brought back. Ok, really, that is gross, and at those prices, you better bring us a damn new dish. Cmon now. So overall, I have to say that this place is just plain "good" but not for that price. If I had my choice, I would be a Panda Cuisine eating shrimp fried rice and high quality dim sum, in the order that I want to eat in. Now you might ask if I will go here again? Well, only if they possibly get their machine in order, get some carts, and lower the prices a bit. Now get the steppin....

    (2)

  • Erica F.

    This place was a total disappointment. We went here for lunch on a Tuesday bec we were craving some dim sum.. The ambiance of the place was totally off. It was tacky plus their linens were plastic. Service sucks. The servers acknowledged us once or twice. My husband ordered Peking duck plus the BBQ pork. They serve it cold. I've eaten at other Chinese places and don't remember having cold duck or BBQ. It's such a shame bec the dim sum is pretty good. Not coming back there again!

    (2)

  • John N.

    Jade Dynasty, coming from a whole chain of upper class Chinese seafood restaurants in Hong Kong, just opened its doors here in Ala Moana Center. I live in Hong Kong a few months out of every year, and I was excited to hear when I heard that Jade Dynasty is coming to Hawaii. No offense, but people from Hawai'i have no clue about what Hong Kong style dimsum is. The places we have here in Hawai'i are the push cart types. Nothing wrong with that, but you will only see TWO restaurants out of hundreds in Hong Kong that still serve dim sum like Hawai'i restaurants do. In Hong Kong, they give you a piece of paper and you fill in what you want based on the menu. At Jade Dynasty, that is exactly what you have to do. Jade Dynasty is not a large restaurant and about half the size of Chinatown's Empress. On opening day, they have live band and quite a long waiting list line. I highly recommend making a reservation for this place, if not, then at least you have something to do by roaming the malls. Just make sure you don't go into those dead reception areas of Ala Moana. Tsk tsk Macy's. So I explained a bit about how Hong Kong people order their dim sum, let's get to the main part of a restaurant review, FOOD. I brought my dad who is a 30 year veteran chef specializing in Hong Kong cuisine and my own tastebuds, experienced in many, many authentic Hong Kong restaurants. In Hong Kong and other places, dim sum is judged by really the core staple: ha-gau(please don't pronounce it har-gau) otherwise known as shrimp dumpling. We also ordered other core dim sum treats such as egg tart, beef balls, char-siu bau, and mochi rice wrap with chicken. To top it off, we even tried their Shanghai dumplings. Ha-gau - Very thin dumpling skin, which means it is very Hong Kong'ish. I expected fresh dumpling skin from a place on it's first day and it was to expectations. However, the shrimp tastes different. Definitely not a bad thing as it does taste like some places in Hong Kong, but not all places. Chalk it up as so-so. Beef balls - Very freshly made. The thing is, most Chinese restaurants don't make them that fresh and it shows easily. Very ono and on par with the BEST of Hong Kong dim sum beef balls. Egg Tart - Flavor is there, albeit the tart is very small. Would rate it good but not excellent(Macanese Portuguese Egg Tarts from Hong Kong and Macau is the standard and no where I've ever tasted is good as the real deal. Above average. Char-siu Bau - Also above average. Great tasting char siu, the bun itself's dough looks like it has sat overnight(according to my father) and that is not a bad thing, but it just becomes too soggy for my tastes. Mochi rice wrap with chicken - This is BETTER than most Hong Kong restaurants. A definite must try. Shanghai Dumplings - Meh, taste is not there and doesn't have much soup inside the dumplings. Ming's in town is MUCH better. Service - Excellent. We were given one and a half hour wait time on our walkup but got seated within 30 minutes. Fast services, good enthusiastic waiters and waitresses. Price - Way more expensive than Chinatown but we do you expect from Ala Moana shopping center? Summary - If you want authentic Hong Kong style dim sum, this place is a go. They even serve legal shark's fin if you want to order outside dim sum. Expect to pay a higher price and wait during dim sum hours on the weekends but definitely worth it, IF you are in Ala Moana. Addenum: I guess the first "reviewer" beat me to it. I don't even think hers is a real review except saying it is open but she gave 4 stars anyway. I expect more from "elites".

    (4)

  • Lawton M.

    Growing up, eating dim sum would be a regular Sunday event with my parents. It was like going to church, except instead of hearing prayers and songs I would be surrounded by clanging of tea cups and the loud din of Chinese conversation. It was rare you would see a non-Chinese in the crowd. Usually an out of place and scared spouse once in a while. Fast forward *ahem ahem* years, and dim sum has become a popular brunch / lunch option to all locals. Yet there are those what are too scared to venture into Chinatown for the complete experience so they make it to Jade Dynasty, and I feel sorry for them. It's not that the food is horrible. It's adequate. But the prices are high and the service is spotty. The Chinese ladies pushing steaming carts full of bite-sized morsels of numminess while seemingly scolding you is part of the true experience of dim sum. You get none of that at Jade Dynasty. You order off a check list, so you better make sure you know what you want because you're not getting seconds. I'd rather have aunty yelling at me and trying to get me to eat pretty much everything in her cart than the sterile and not fun checklist. Full disclosure: I do speak enough Chinese to make do, but order in English so that the wait help feels like they can speak Chinese in front of me and think I don't know what's going on. BUSTED. On this visit, we had ordered white rice for the table. After about a 30 minute wait they say in Chinese that the rice isn't done cooking yet, again not knowing that I can understand this. But they never offered an explanation to our table. They just let us wait. Not having rice ready at a CHINESE restaurant is... unbelievable. Same with the orange peel chicken. They had to be reminded before they brought it out when we were pretty much ready to leave. It was two fillets of chicken barely breaded and smothered in too much sauce. I've had better at Panda Express. No water or tea refills either. I may get flashbacks of my mom yelling at me when I go to Chinatown but at least I'm properly hydrated. The one bright spot was the Snow Mountain Char Siu Bao. But that was not enough to salvage the experience. If you want dim sum, you're better off going to Chinatown for the real deal. Better value, better service and a more lively and authentic experience.

    (2)

  • Rita K.

    I had dim sum here. It was pretty good ! We had fried shrimp dumplings, char siu buns, fresh shrimp wontons , and scallop look fun. Everything came out hot and fresh. The service was very good and Mr. Michael Chan is very friendly and attentive. Might come back next time we're in Hawaii!

    (4)

  • Chris V.

    My favorite for dim sum so delicious and a huge choi

    (5)

  • Mick K.

    I was able to find an outstanding flavor combination with dishes that this place excells in creating. When I'm in the area, I usually have their Golden Crispy Chicken and bokchoy with black mushrooms and their simple steamed rice (jasmine rice). Although the selection is simple, you'll find that you cannot go wrong with it. The environment is very busy and loud, but you're still be able to flag down any of the many wait staff walking around for assistance. Yes, the dishes are pricey, but do remember that you're at Ala Moana. China Town is only a few miles away after all.

    (4)

  • Tiana L.

    Went here for their Christmas Buffet lunch. Really really really bad on every aspect other than their table service. The staff was always quick to remove your used plates and refill water. Everything else was just plain horrible. First they don't plan things right by making sure the seating arrangements are okay before opening the restaurant for seating. As we were eating, staff were moving furniture. They were carrying tables and lifting it above our heads to move them. Next, they kept running out of food. The only took reservations, so they knew how many people were going to be there, should have had enough food at all times. We had to stay by the buffet line and basically hunt for food. Every time something new came out, a big crowd gathered to get some food. The only thing they always had out was chicken feet. Even their buffet line wasn't even organized, they just put food out wherever there was space. There were 3 tray of fried rice and scattered throughout the buffet line. I felt like this was the first time they ever had a buffet line. Just terrible. As far as the food is concerned, it was bad. I think Pandas is better. This place shouldn't consider themselves to be a Chinese restaurant. I've had better Chinese food on the mainland.

    (2)

  • Nicole M.

    Came here on a Monday night, on a holiday too, and it wasn't busy at all. We got the potstickers to start, and they were DELICIOUS. Idk but it was definitely one of the tastiest I've had! and I got a pot of Jasmine tea which was also yummy. The BF got some steamed fish of the day, and it was just on the balance between cooked and sashimi, but MAN was it awesome. I got the garlic eggplant, and it wasn't so much garlicky as it was in that thick brown sauce that was just amazing and fantastic with a side order of rice! The older man that was serving us was very attentive and polite, so much so that I commented on how nice the service was. 10/10 would return !

    (4)

  • Shirley Mina Y.

    Was that Dave Wakeling from the English Beat, eating at table #35 yesterday after school?! I thought it was him, in a white Fred Perry shirt, as he walked past my table, leaving the restaurant. They were in concert this weekend here (no, I did not go for one primary reason). I asked one of the waiters and he did confirm that it was a British customer who ate at table #35. Parking at this restaurant is free, the steamer baskets look very clean and new, each dim sum item averages to about $3.95, steamed white rice for $1.50.

    (4)

  • E L.

    Dim sum - 4 stars Service - 4 stars

    (4)

  • Rob G.

    I really, REALLY wanted to be able to give Jade Dynasty a glowing 5-star review. Everything looked promising: display ads all over the mall filled with prominently featured photos of delicious looking dim sum dishes and the promise of "Affordable Elegance" and "Dim Sum starting at $2.95" and "Happy Hour" 2:30- 6pm, I was excited. The photos of the restaurant decor showed an impressively decorated room filled with dark woods and golden and red accents. Since dim sum is one of my favorite things, I was eagerly anticipating trying the food. Noting that the "Opening Dec 26" signs had been taken down and that my stomach was empty, we promptly headed in the restaurant's direction. Jade Dynasty is located on the upper level Hookipa Terrace at Ala Moana Center in the recently vacated space next to Romano's Macaroni Grill. We were met with a three-page poster-sized menu display, two-thirds of which was taken up by photos of dim sum goodness. The final third of the large display offered the usual selection of "other dishes" such as noodles, rice, etc., that are typically found to round out most dim sum restaurant menus. I was nearly rubbing my hands together in anticipation! There was no waiting to be seated, so we requested "table for 2 for dim sum", and waited a few minutes while the hostesses sorted themselves out. We were seated at about 10 minutes before 5 pm. After pondering the menu for a few minutes, we realized that we had been given the ala carte menu. I hoped this was merely an oversight, so I asked the server about dim sum and was told "Dim Sum service is only 10:30 to 5 pm". Okay, this was not good. I was here for dim sum. The photos all over the mall are of dim sum. The photos outside are of dim sum. The photos on their web site are a dozen dim sum dishes and a roast duck. Grrrrr!! I was tempted to thank them for their trouble and them bail out at this point and head to the food court. but the place looked nice and the menu photos *did * look awfully good, and I was growing hungrier by the minute, so we decided to order some ala carte dishes and see how it went. I'm not as familiar with Hong Kong cuisine, and the menu had that "translated by machine" sort of flow for most of the dishes. I was checking the Japanese translations to help identify things, and accidentally ordered mapo tofu when the menu was actually eggplant (Japanese: mapu *nasu*, not tofu)..... but the waiter took our order, so I didn't catch the error right away. Neither did he. It took the waiter ten minutes to figure out they didn't have mapo tofu on the menu. After another thirty minutes they were eventually able to figure out that they *did* have mapo nasu on the menu, but that they were out of it already (30 minutes into dinner!?!?!? What!?!?). At this point, people who had been seated 15 minutes after we put our orders in already had food, and they're just now figuring out that they didn't have a particular dish? Perhaps they should do a soft close between the dim sum service and dinner service to let the staff switch gears. I'm going to chalk it up to being their first week in business here, but I have to say my expectations are going to be quite a bit lower if we decide to go back again.

    (2)

  • Rod U.

    Fresh ingredients, inventive Americanized dim sum, in a touristy environment. Great, but seriously, could I have my food hot? Why work hard to make good food then serve it air conditioned cold? "BBQ Pork with Honey Sauce", lean, tender, deep flavor with a cold pork fat sheen. Roast Duck with a very clean duck flavor once you get through the cold greasy puddle in the plate and cold subcutaneous fat. Finally cold "Seafood Seaweed Rolls"; uber fresh seafood cloaked in a limp, oily seaweed sheath. Dishes actually served hot are flavorful albeit different. Hawaii flavor? You know: guava jelly on a tuna sandwich, malasada hot dog coated in sugar, custard pie with a side of bacon, poi mochi stuffed with kalua pig. Sweet and savory. Stop cringing. Sugar (C12H22O11) is incorporated in almost every dish. It's probably the reason most local Chinese diners left their food behind. It's far from authentic. The "Deep Fried Shrimp Puff" is a nice mix of fresh and dried shrimp, water chestnuts, chives, and fresh shitake mushrooms surrounded by sweet, crisp, deep fried coconut mochi. The "Snow Mountain Char Siu Buns", sweetened char siu in a sweet steam bread coated with a sweet, crisp, coconut infused, thin meringue. Intriguing. Efficient Asian service (no wasted conversation). Reasonable prices. Note: heavy use of MSG. Like your fries dipped in your milk shake? This is your place.

    (3)

  • Sam B.

    NOT GOING BACK! Three reasons why: First off, we ordered 5 plates of food which totaled $75. Pricey! Secondly, the fifth plate of food (cold ginger chicken) did not come out until the other food was packaged and we were ready to leave. I strongly believe they rushed to bring it out so we would still have to pay for it. Initially, we were first told from a waiter that the kitchen thought the order was garlic chicken, that's why they didn't bring it out. When the food finally came out (20 or 30 mins later), we were told that the kitchen was busy, that's why it took so long. Yeah, right. They just forgot. Thirdly, as my sister was talking to me while we were waiting for our cold ginger chicken, she saw something scurry along the dining room floor. She mentioned it to me and said that one of the workers saw it and tried to tell one of the managers (I'm guessing he was a manager because they had different attire than the waiters) but he brushed it off, as if he did not have the time for it. I told her "Oh no, don't even!"! As I turned back to look, I SAW THE RAT RUN INTO THE KITCHEN! SOOOOOOOOOOOOOOOOOOOOOOOOO NAAAAASSSSSSTTTTTTY! We were so grossed out and disgusted but being nice citizens and patrons we paid the bill (even left a $7 tip for service) and then left without the left-over food. I wasn't gonna eat that food the next day! I will never go back to this restaurant.

    (1)

  • Jason L.

    Really amazing place. All the dim sum is made to order...for those not really familiar with the usual dim sum scene you better be among the first one through the door at most dim sum restaurants if you want fresh. There is one dim sum restaurant in town...will not disclose which...where I took three of my kids to have lunch in the late afternoon and you could smell and taste the age. This isn't French wine! Dim Sum should be fresh and Jade Dynasty delivers.

    (5)

  • David C.

    How does takeout noodles take 30 minutes to prep at 2:00 in the afternoon. Blah. Food is good, but what the heck is wrong with your kitchen?!!!! (And, no, you weren't busy. You were mostly empty.)

    (1)

  • KC A.

    My go-to dimsum place in town! Clean restaurant, friendly service, reasonably priced, and delicious! Located conveniently in the mall and unlike the other hole-in-the-wall places in Honolulu or even Chinatown.

    (5)

  • Dennis W.

    Great food and service! Tasty dishes with efficient service makes for a great dining experience.

    (4)

  • Annie W.

    I've been comparing a bunch of dim sum places in Honolulu for a while and to be really honest with you guys, this place is a perfect balance of good food and good service. Now I'm not going to say it's perfect, because, let's face it, it's a Chinese restaurant...lol...not going to be perfect. BUT! definitely much better than their competitors (I've tried Kirin, Legends, Fook Lam, Panda Cuisine, etc...I think the last place on my list to try is Fook Yoon) Usually when you go dim sum, you don't go alone. You go with a minimum of 4 people per table so...while looking at these restaurants I tend to look for (of course) food quality, portioning-price ratio, service quality, cleanliness, and parking. This is dim sum, its not meant for dates or meant for solo eaters...but of course you can... but traditionally its meant to be a social gathering activity for families, friends, and business partners. But any ways, let's begin the review! Parking: Ala Moana Shopping Center - ample parking unless you are going on a super super busy holiday. Today is Statehood day and it was fairly easy to find parking. Now let me say this: sometimes its not the best parking spot but you will find parking. Noise Level: you can get LOUD but of course still seem "normal" as people in Chinese restaurants are loud anyways. Cleanliness Level: I usually check my utensils and bowls before eating at any restaurant because it just grosses me out thinking there's someone else's old food on my dish...but anyways at Jade Dynasty I did not notice any grime or crusty stuff on our table or utensils or bowls or plates. They pass the cleanliness check. Food: My recommendations are as follows....wait I think it is easier to list the things NOT to get than the things TO get because that list is way shorter lol...the only item I won't recommend is the Crystal "Jai" Dumplings. I think the chef did a good job trying to fuse two traditional Chinese items together but it didn't work for me. You guys can definitely try it out if you want. Food part 2: The food you HAVE to get: On the sweet side: white custard egg tarts, snow mountain buns, and black mochi. On the savory side: shrimp spring roll look fun, pan fried crispy noodles with shredded pork and bean sprouts (get them to add extra sauce) Price: I ordered 17 dishes + 1 coke + 3 beers for my party of 7. Bill came out to be $17 per person! We were stuffed...For the quality of food (which is a good step up from their competitors) and the portions they provide (which is slightly better than average) their prices are decent/average. Service: Generally in Chinese restaurants I don't expect good service, but I am pleasantly surprised by the service my party and I received today. I brought a group of 7 people and by the time we arrived there were no large tables left. The hostess (I think her name was Christine?) she was so polite, friendly, and professional, and I really saw that she was trying all she can do to help get us a table asap. She talked to a manager and managed to get us a private room! USUALLY (as I was told) they only provide private rooms to guests who are planning to spend more than $200, but I guess they were able to make arrangements for us. Awesome! So once we sat down I thought "okay back to normal Chinese service", and yes our waitress is Chinese who speaks English with some accent but surprisingly she was so good! She constantly checked up on us and made sure we had everything we needed. She was pleasant and professional! We ordered beer (omg yes we drink at 11am in the morning! lol..) and she even poured us beer! She went around the table and poured all of us beer with a nice pleasant smile! I was quite taken aback. To top it off, I was even more taken aback by the Floor Supervisor (his name is Michael! I had to get his name). He came in and apologized for not greeting us! I was thinking "greeting us? I didn't know Chinese restaurants greeted people" cuz usually its a simple "welcome". And then he gave us the most welcoming and loud "ALOHA!" My guests were all so stoked! We couldn't stop talking about his welcome and his bright green tie haha Both our waitress and Michael came in and out the room constantly (every ~15 mins) to make sure we were okay; now that is something I never expected a Chinese restaurant to have! Verdict: Hells yea I'm going back! (for my white custard egg tarts) HOWEVER, please take note that THIS review is for dim sum only and NOT for dinner as I have yet to have dinner at this restaurant. Restaurants have different people for different shifts and of course this includes different chefs. All I can vouch for are the people working during the dim sum shift which is from 10:30am - 5pm. Also another note: if you are going to dim sum, don't dim sum after 2pm as usually the stuff isn't as good as the morning and they run out of the good stuff too. So go dim sum early if you are going to dim sum. Hope this review helps your dim sum needs!

    (5)

  • Sandra C.

    A dim sum option away from Chinatown sounds blissful. The exterior and interior looks beautiful. But looks can be deceiving. I came here 3 times and I always hoped the service would get better. Of course it never does. The managers are always on their best behavior. They're not dressed as the yellow minions. On the other hand, the minions may look busy but I seriously doubt it. They do 1 task at a time and speed walk to avoid any eye contact. Unless they know a manager is around, then they'll make eye contact with you. I speak the language of my people so asking for water/ tea refills shouldn't be so difficult right? Wrong! I asked the same minion to have my water refilled twice. Finally gave up and asked a manager who immediately returned to refill my water. Serving food. They will drop off your food and quickly leave before you get the chance to ask them anything. There is this one minion who quickly mumbles what he has to say and he's off! "Aloha! Beef ball. ENJOY!" while he quickly crosses it off my receipt with his fingernail and he's gone. Picking up the empty food baskets. I notice that the minions do half-ass work. They'll pick up one empty food basket and immediately walk back to the kitchen. They won't even look to see if there are any empty food baskets on the next table or on the other tables while they're walking to the kitchen. Their one mission is to deliver that empty food basket to the kitchen all while avoiding any eye contact. Hence my previous comment that they may look busy but they're really not. Overall: Great location. Beautiful restaurant. Decent food choices. Bad and rude minion service. Courteous managers.

    (3)

  • Clarissa M.

    This place is super busy from brunch to a little after 2:00pm. Spacious with lots of tables and seats. We got a table for four - seated quickly and ordered various dishes of dim sum. The wait staff are constantly busy which makes it both good and bad. Good that they are trying to service the customers bad when you are trying to get their attention. The food was ok. The taro puffs were cut into tiny pieces wish this wasn't so. The various look fun were decent. We also tried the shrimp dumplings, seafood dumplings, rice wrapped in lotus leaf, veggie egg roll, steamed buns, mango mochi, mango pudding, and shrimp fried rice. They do carry hot mustard upon request. Food to table was pretty quick. Good place for large groups. Overall an okay experience.

    (3)

  • Lisa Y.

    We had a private party there and the service was terrible! It started off with the lady at the door. Though our hands were full of boxes and bags, the lady did not bother to open the automatic door for us that was locked. Instead of apologizing, she actually said, "we are not open so that is why the door is not opening." Did she not know that we are here to set up 30 minutes before the event?! Then our room was filthy that we had to ask someone to clean it up! There were even food crumbs on the chairs! Really?! We are here to set up as the guy is vacuuming?! The response we got was "...the party before you just left..." So you guys set up the tables without noticing the massive food crumbs on the chairs and floor?! No cake table! No sign in table! That's okay, we made our own! Worst of all...during the slideshow, the banquet manger, actually was bringing in the cake?! Really?! He even asked us DURING THE SLIDESHOW, "Do you have the candles?" Then during our entertainment, as someone was singing...the workers were coming around with the take out containers! That's ok, because we finally told the banquet captain to have his workers STOP INTERRUPTING during the program. If only we could ask for our friend, Michael, the other banquet captain, everything would've been better. That's because he was serving the BIGGER party...the one with the LOUDER sound system and ongoing music! So our slideshow was done with the mike to the speakers so we can actually hear it. Thankfully the food was okay, not spectacular, but for over $300 for a table of 10...you would think that the service would be better?! If you choose to have a party there, ask for Michael to be your banquet captain. He was so awesome that he actually would stop in to check on us because he knew we had VERY POOR SERVICE! He eventually went up the chain of command and the "part owner" started to bring the food in...maybe he just needed to see for himself. 2 star rating for the food and for Michael's help...that's it! So this idiot of a banquet manager offered to help serve the birthday cake. Of course he should...it's his job! He basically BUTCHERED every piece for our guests! I think it would've been better, though we were "not as fast as he was with his double fork action..." At least the pieces of cake to our 50 guests didn't look like a toddler served it! Not sure if he actually does that to every one's cake because he would definitely need training again or he was doing the passive aggressive thing by exerting his anger in the poor cake...either way...I WOULD NOT RECOMMEND GOING TO JADE DYNASTY, especially for a special occasion! There's another Chinese Restaurant that is near Macy's, inside Ala Moana Hotel that gives BETTER SERVICE, BETTER FOOD, and I had a party there last year, it was $250 for a table of 10...that is Royal Garden Chinese Restaurant. Did I mention BETTER SERVICE? In fact, when I made my reservations there, their manager, Ian, suggested another day since they were going to have a huge party on the same day and time. THAT'S what I call good service!

    (2)

  • Emily W.

    This is my 4th time here and I'm usually never disappointed! The dim sum is pretty good but the price is kind of high for the portion. But I love the deep fried shrimp dumplings! It's a must try. The only downside are the workers...they're always standing right at your table constantly waiting for an empty dish. It's a little irritating to feel them watching you as you eat. But despite that, the food is pretty good and it deserves 3.5-4 stars

    (4)

  • Thomas O.

    Oh my God!! I can't believe I haven't written a review for Jade Dynasty...I was so sure I had, didn't realize it until Yelp reminded me! My fabulous friend Winnie was nice enough to take me to lunch as a farewell before coming to America...I mean, California (which is its own country in itself). She is legit from Hong Kong, so I trust that when she tells me that we're going dim sum...we're going to DIM SUM and DEN SUM...if you know what I mean. I was very happy to hear we were going to Jade Dynasty, which I discovered was a great dim sum and Chinese restaurant with my other friend Riana S. In visits before, I had only tried the regular dim sum items like steamed char siu bao, xia long bao, chicken feet, har gau and what not...All of them are very well executed for the normal items. Highly recommended if you like to stick to your normal run of the mill items you can get any where else..BUT what I was so excited about was that Winnie knows what the real specialties are here. She told me that the chefs are sent to Hong Kong for training before coming here to do great work. Honestly, that is something that probably doesnt happen at Chinatown dim sum places. She also told me that they change the menu quite often, always bringing in the latest and greatest of the dim sum trends. Sound temping yet? Wait til you hear what we ate! 1. Snow Mountain Char Siu Bun. Oh. My. Lord. This is my absolute newest dim sum obsession. Imagine a deliciously marinated char siu wrapped in this indescribable crispy, yet delicately flakey crust/breading. I was surprised at how delicious it was and the amount of flavor packed into a couple of bites. 2. New Item *Golden Imperial Rolls* or at least thats what I think they are called. They didn't have them on the menu when we had them, but I was told thats what it roughly translates to in Chinese. These are like an *even more* delicate taro roll, with this birds nest-type of crunchy coating. Wow. These are AMAZINGLY yummy and probably crazy bad for you. But this is definitely one of those things that tastes better than how skinny feels. EAT THAT 3. Spring Roll Look Funn Um. This is really fun and awesome! I love spring rolls and look funn is just...well...fun! I would have never though to combine these two dishes to create this. I'm sure this *HAD* to be an accidental discovery...or they are just genius! 4. Chicken Wings with Shrimps Paste. Crispy. Savory. Get all the meat of the bone kind of delicious. 5. Pan Fried Chive Buns. Kind of amazing...similar to har gau but these are pan fried to a golden brown crunch. The shrimps are very plump and they was JUICY! 6. Crab Meat & Fish dumpling...not a fan too much of this, but boy did it have a lot of seafoody flavor. If you love seafood, you will love this thing. They use REAL crabmeat here. I heard that they want to start using king crab too. 7. Slken Tofu with Honey Syrup. Woahhhhhhhh. Woah. Woah. woah. This is the best dessert ever! I was so full, but we ordered it anyway because I had never tried it here yet...I said, oh I'll only have a few bites...please share with me Winnie..I ended up eating it all. Like. this bowl of orgasmically mellow sweetness was the perfect cap to a super filling meal here. When i come back to Hawaii and I want to eat dim sum. I am TOTALLY going here. This place does well with groups too and duh, its at Ala Moana...can't go wrong!!

    (5)

  • Tiffany T.

    This was awesome!!!! Honolulu traffic at lunch time is crazy. Cranky after sitting in traffic but sitting down for lunch was delightful!!!! We had basil pork chop, Choy sum/ oyster sauce, shrimp half moon , and seafood dumplings. Service was great. I showed them I checked into yelp they .. Give an offer for one medium ... $3.50 charge for free. It was pretty cool. Will definitely be coming back with my friends:). Oh how can I forget for all you coconut loverszzzzzz ..."coconut pudding with azuki beans"!! Hands down must try. I think next time I will try the silken tofu w ginger nectar.

    (5)

  • Cindy L.

    Morning dim sum with the family prior to shopping at Ala Moana. Large variety of dim sum, but also have some specialty items. I especially enjoyed the sui mai with baby abolone and the beef tripes.

    (3)

  • R M.

    Elegant decor and friendly service. When I go there I usually see this older lady who greets you in the front; who I assume is a long-time worker of Jade Dynasty, she always remembers us and she is very sweet. I always come here for the Dim Sum. The Dim Sum is made to order. It's very reasonably priced. The Dim Sum prices are comparable to those of Chinatown. My favorite Dim Sum from Jade Dynasty is the Snow Mountain Bao. The snowy topping on the bread is very different and unlike anything I have had before. I am a frequent customer of Jade Dynasty and I enjoy coming here. It's a elegant Chinese restaurant strategically placed in Ala Moana. Don't forget to take a picture with one of the big horses that greet you by the entrance!

    (4)

  • Kate L.

    It's not a restaurant locals will go twice. The restaurant is very nice and clean from the out side, however, The floor is dirty and the tables can have better and cleaner table cloth. Talking about the table cloth, it doesn't match the restaurant. I been there three times. Once when they first opened. The service then was not good. But told myself that maybe they just opened and they workers are still in training. The second time I went for dim sum for lunch, months after the first time, and still, the service sucks. The workers doesn't seem to know what they are doing. A lot of workers are walking around but doesn't seem to get anything done. It was hard to wave them down if you needed assistance. I went there for a party, this is the third time and will be my last. They've opened for 2 years now and the service still suck! Workers, managers never smiles! Only people who never had Chinese may think they are good. The food took forever to come out. A lot of waiting is going on in one meal. There is no communication between the workers and customers. They just puts the dish down and walks away. I don't recommend this restaurant to anyone.

    (1)

  • Jonathan P.

    **EDIT** 8/8/11 8:55a.m. So some manager or employee contacted me through the personal message and started bashing me about my review. Not cool yo! This occurred on Friday evening (8/5/11). They basically complained at me saying how I was wrong and said that they make $15,000 per day and $30,000 on holidays and junk like that. But hey, showing me your financial reports doesn't mean your food is good. I blocked this worker from the message and they made a new account just to continue the bashing! This went back an forth about six more times. Their complaining didn't really bother me...what really bothered me was their improper use of grammar! Just reading it was a painful process. But as of last night they shut down all their accounts...I WONDER why. You know the customers should be treated like friends. Customers can help you thrive and prosper. Or we can be a potentially dangerous enemy. Yelp is an opinionated place, so take each review with a grain of salt. But if you're going to play with fire you better watch out, because you're gonna get burned! But we all know there's nuts in the world. What are you gonna do. Haters are gonna hate. One star for you! ==================================================­==== 8/8/11 6:35p.m. So apparently the person who sent me the messages was a former employee and they made a new account and contacted me again...but this time it was to apologize. I posted the apology under the talk thread. I don't know if they really meant the apology they sent or not, but it doesn't matter. Just the fact that they apologized is enough for me. I can now understand a bit more where they were coming from and I know that we can all say some pretty mean things when angry. So since it's all said and done, I changed my 1 star rating back to my original rating (cause that's just how nice I am). But if anything does happen (after this) I won't hesitate to change it. Just goes to show how powerful Yelp can be!

    (2)

  • Regina L.

    I've only been here for dim sum, and the food is sooo good. The price is totally reasonable, it's in a good location, and the servers are really helpful and friendly. The coconut buns are probably the most delicious food on the island, and they have great dumplings. We come for Sunday dim sum brunch every month! Be careful about coming on Saturday morning because sometime they have karaoke and/or a radio DJ, which kind of ruins the dining experience.

    (4)

  • Jonathan L.

    Dim sum for lunch? Yes! If you are around Ala Moana area this Jade Dynasty is the best place to get your craving. This place is about a years old so everything in the restaurant is still pretty new. There was a huge boat cruise event when we went but there were still plenty of seats available. We were seated right away and there were still a bunch of empty tables. Their menu is pretty neat because they have Chinese, Japanese, and English. There is also pictures in case you want to know what your eating looks like. When you sit they already have a paper and a pencil on your table ready for you to check what food items you want. They have pretty unique food that no other dim sum restaurants has such as mochi and char siu inside. The dim sum is a little pricier than other places probably because it's located in Ala Moana. The service could have been better though. I wanted to pay but there was no one around to take my money. They were busy setting up other tables. I even tried waiving them down but it didn't work so I had to get up and walk to someone to pay the bill. Other than that everything else was pretty good.

    (4)

  • Ashley O.

    nomnomnom! Yes, I cheated on my diet to eat here with two wonderful friends of mine. Don't care that I didn't lose weight, it was worth it. We had ordered several different dishes -- they weren't all winners, sure, but the experience was still very delicious. The look fun was very meh. No flavor. We ordered the look fun with scallops in it. Very wet and no flavor. Asked for some plum sauce just to make it worth putting in my mouth and chewing. The corn and seafood croquette thingies also do not deserve a hana hou. The honey pork was awesome, though! It was like candied meat! And the seaweed rolls were also very good. For dessert we ordered the pineapple custard buns -- they were warm when we got 'em and totally scrumptious! Almost everything on the menu ('cept for the jellyfish and chicken feet) looked worth trying. I'll be back to sample all of it. :)

    (4)

  • Melissa K.

    Jade Dynasty is beautifully and elaborately decorated. Lots of hanging adornments and plenty of red. Compared with the stereotypical Chinese restaurant, Jade Dynasty far exceeds the bar standard ... it feels clean and luxurious. The menu isn't long but it works. Service is fine but at times, can be too much in the sense where I just want the servers to take a step back and just chill. The food is fine. Nothing was especially greasy, overly salted, overly sweet, overly breaded ... it was ok. If anything, it was a bit bland. I normally don't use chili garlic sauce but here I felt it was necessary to slather my food in the red spiciness to give it some degree of flavor. The salt and pepper squid came in huge breaded chunks that resembled fish and chips more than standard calamari. Each chunk required two bites but because squid is sometimes difficult to bite off, it became a task to keep the breading and squid together for the second bite. The batter was bland. More chili garlic sauce, please. Because my boyfriend and I are pescatarian, the waiter suggested we order a tofu vegetable dish. When the dish arrived, there were suspicious looking pieces of pork floating in it. hmmm. When we told the same waiter that there was pork in the dish, he looked at us in surprise as if it was news to him that we don't eat meat. Instead of offering to replace it or comp us, he just sort of shrugged. Needless to say, that dish did not get eaten. The walnut prawns were good when they first came out of the kitchen but after about 20 minutes, they were gross because it turns out that they were slathered in thick mayo. We also ordered a fried noodle dish. The noodles were prepared well and weren't greasy but they were completely tasteless. More chili garlic sauce!! The food is innocuous but the recipes definitely need to be tweaked.

    (3)

  • Paul R.

    Although the food was good, the service was SLOW! We constantly had to flag down the wait help to get service! I'll give this place 3-stars on the food alone...

    (3)

  • Julia G.

    We had a 4th of July family dinner in this place and the service sucks! The food was served on installment basis not by two dishes but one and there are 9 of us sharing. Not only that, after the soup the dishes came first and the fried rice and noodles came the last. Service was so slow that we stayed in the place for more than 2 hours. What a bad experience esp a bad choice for a family dinner. I actually felt bad for the other people that came after us.

    (1)

  • Dan D.

    After Panda closed I was in the hunt for a new dim sum place in Honolulu, I found it at the Jade Dynasty. I love my Dim and had a hard time trying to find a replacement. Food and service are fantastic, and I don't have to travel to Chinatown for it. Parking is easy since it is at the top of the Ala Mona. Hint: Park on the top level by the Nordstrom structure. Good: Shumai, Har Gow, Shrimp Spinich. Most everything else. Great: xiao long bao, spring rolls, potstickers. Prices are wonderful value as well. And the best part, they serve dim until 5pm.

    (4)

  • Connie L.

    We enjoyed dim sum at jade dynasty and their service is excellent!! Especially Manager Michael is the best! He is the most helpful manager and gives us the best recommendations on dinner menu too! This is by far the best authentic Chinese restaurant in Hawaii! 5 stars experiences!

    (5)

  • Angela C.

    steamed kumu 2 lbs $90 crab salt and pepper $50 clams $17 chicken plate $16 veggie plate $11 tax $8 SERVICE CHARGE (3 ADULTS, A 1year old, and a sleeping newborn) $33 we are not tourists this is wrong for the price, much rather go eat sushi, this is bullshit

    (1)

  • Janel D.

    Jade Dynasty restaurant has great dim sum to fill your Tum Tum. After or before a bit of shopping head to the forth floor of the Ala Moana shopping center for lunch specials and good Chinese food. Service is great and food is fast and tasty. Staff and management are professional and knowledgeable on their menu. Thank you Jade Dynasty restaurant!

    (5)

  • Paul A.

    The service and food are up to par! Very friendly and the the dim sum part of the menu was pretty good! The decor is very nice and impressive, the place is clean and it's a great way to start or end your day in Ala Moana mall. Service was very friendly, so all in all I'd go back and recommend! All that being said, I was a little surprised to see only 3 stars but after reading some reviews, I will have to agree that if I ever see a gratuity added to my bill, it will be probably the last time I will visit! If you can't tell the difference between tourists and locals then you shouldn't add a gratuity, locals should never be gratted! Other than that, it's a great place and we'll be visiting frequently!

    (4)

  • Sierrah I.

    The pictures look better than how the food really is. Dim sum was only til 5:00? :( :( I came at around 5:30 I rather go to any other Chinese restaurant, even a take out place just because prices are wayyyy over-rated, for food not that good. Hmm.. but it is Ala Moana. BUT, I can have a much satisfying meal at CPK, Bubbas, or Mac Grill. Heyyyy even Shirokiya or Food Court. But, I'm getting off subject. Then again, a lot of reviews were based on Dim Sum & I had the General's Chicken. Going on my list of "I think it's time to go our separate ways." Mehh. So much for the 3.whatever million dollar decor!

    (2)

  • Gabriel T.

    I came here recently for my Momma's Bday. I wasn't expect much out of this place other than your typical Chinese restaurant joint but it exceeded my expectations. The atmosphere and look of the restaurant is very nice. It has a very distinctive Chinese theme to it from the carpet flooring to the tables and color scheme. They have a bar which is pretty cool. They have flat screen TVs right above the bar and some around some private table areas. We came around lunch time so it was semi poppin'. The staff and customer service was excellent. They were right on top of things. When you order you get this sheet and you mark what you want and they will get it for you. Everything is family style. The dishes were pretty good. Dim sum, corn cakes, won ton, tea, etc. are all good. They cross out for each item they bring to you so that's pretty good organization. I've never had my water refill from any waiter so much times then these Chinese guys who were serving us. They were super on top of it. Since it was my Momma's Bday they all sang the Happy Birthday song all together. Their rendition is quite hilarious because they all have their own style of singing it. My mom got a complimentary Mango pudding dessert with a candle right in the middle. The amazing thing is that when she took it off, the candle never left a mark. Overall the experience was very good. Prices are decent, not too bad. It's conveniently located right across from Island's and Macaroni Grill in the shopping center. Yelp 365 Challenge #71/365

    (4)

  • Gary H.

    Let's pretend I am Jade Dynasty, and you are a female at the club. I drive my BMW M3 up to the entrance of the club and hop out, nothing but VIP white glove status for this baller. I slap hands and fist pounds to my equally status conscious and conspicuous consuming friends: princess types, a luminary or two, some newly rich boys and even richer girls, kids of captains of industry, drug-addicted nepotic future CEO's. I see you, you look over in my car and glimpse the Gucci interior, the seamless iPad2-BMW connectivity. iPhone 4 in one hand, Android in the other. I pop the collar of my Lacoste polo, then pop the collar to my other Lacoste polo underneath. I unpop the second as it might seem too flashy. Not tonight, oh suave one...not tonight. I look over again, you look toward me so I ignore you. At the bar, I ask you what you drink, then have the bartender slide it over to you before you even speak. I grip my Michelob Ultra with the same hand the Rolex Submariner is attached to, and I let the sparkle of my Tiffany ring catch you in the eyes. I know you see this. Outside I dust off Dior Homme denim, we share a cigarette. I then put it out on the sole of my Ferragamo loafers. When we mingle, I let your hands linger on mine, the smell of my bvlgari cologne embraces you. We go back to my place. I am impotent. That's what eating at Jade Dynasty is like. (No I'm not talking about the Asian yuppies who come here) The restaurant is 100% style and show, no substance or go. It's 4 star pricing for 1 star Chinese food.

    (2)

  • Charmaine D.

    The dim sum was fantastic and tasted very fresh. The establishment was really clean and even though it was not your typical push cart dim sum place, the service was fast and the servers was very polite. However, they add too much green onion to some of their dim sum such as the fried fish ball.

    (4)

  • Erwin F.

    Came here on a slow Sunday afternoon. Barely a soul was to be seen in the restaurant. The place looked decent, just needed some bodies to fill the joint. Service here was spotty. We had three different servers and one of them took our order down wrong. It wouldn't be so much of a big deal if it weren't for the fact that we had to go through several different people to correct the order. Food-wise - We ordered the chicken fried rice, beef satay and spring rolls. The rice was good. The satay was awesome. The spring rolls were a surprise. I'm used to having vegetarian spring rolls, but these had shrimp in them. Debate all you want whether you consider shrimp a meat or whatever, but none of us could eat it due to our allergies. None of us got seriously sick, so that was a PLUS! Other than that, I had a good time here. Granted this was a mixed visit, I wouldn't mind coming here with more people and tying out the different dishes available.

    (3)

  • Vanessa C.

    Can I give a 0-star rating? For the love of my cousins who like this place, we have gone back numerous times but really, really will NEVER go back! The issues here have been the same for us: - extremely DISORGANIZED, no dedicated waiter/s per table so food keeps going into our table only to be snatched right back. - extremely sloooooow service, even when it isn't busy/full, you wait to take your order and you wait about 7 years in between courses! seriously! - the staff last night were rude and some were joking around with each other and looking into their iphones and when we asked (4 times!) about the missing orders (2 super easy veggie dishes), our waiter just kept going into the computer to look into the screen. perhaps the gods of food would spit it out for him there? we had to flag the manager to get the two missing food out. - sometimes we sacrifice a bit of service for great food BUT this place has nothing to redeem itself. super blah, mediocre food! - expensive with small portions which by the way, we can handle, if the food and service was great. NEVER AGAIN!

    (1)

  • Alysha K.

    Went here for their Chinese New Year 9-course set dinner and was disappointed. The quality wasn't as good as my dim sum experience a year ago. And service was so horrible. We were done with our meal and waiting for the 9th course, the dessert, which took 30 minutes to come out. Apparently, the dessert was still being made. Shouldn't they have done that when we first started eating, knowing it was going to take that long to make?? For over $40 per person, I didn't think this dinner was worth it at all. Sorry!

    (2)

  • Brent K.

    I was amazed it wasn't as oily as I thought it would be. The food was ok. nothing to right home about. I was invited to a lunch party there. I've been here three times. Not my personal choice for chinese.

    (3)

  • Mia N.

    Eh...not very impressed. Went there for the Perry & Price show and the show was fun, but the food was awful. Not only was the food bad, but they ran out and were very slow at refilling. What kind of buffet is that? All I can say is I may try them again, but never for the buffet.

    (2)

  • Greg A.

    My fiancé and I usually come here for lunch but decided to try for dinner .. Service was too good! Very polite, refilled our drinks food came out fast service was just excellent! We ordered ginger crab, white egg scallops, honey walnut shrimp, egg drop soup! Food was grrrreat!

    (5)

  • Virginia Y.

    I would say this is my favorite out of all the places I had dim sum. It's fresh and they have dim sum that I've never heard of or seen before. It's only available in hawaii, like the green tea coconut buns and the osthmathus "kwai fa " gelatin. The food was served quickly and it was really fresh. The prices are cheaper too compared to other dim sum places in Hawaii. I highly recommend this place if you come to hawaii. It should be the only place you should get dim sum in honululu! The restaurant decor is elegant.

    (5)

  • Karen W.

    Good dim sum-the biggest plus is it's a nice sit down escape in the mall that serves dim sum late. Service is friendly, quick and efficient with everything made to order.

    (4)

  • Hiromichi M.

    The food is delicious here, don't get me wrong. On the other hand, however, there was this obnoxious waiter named Gary or Gery. He had a mullet on, smug look, and wore that repulsive yellow outfit. He would fill our water not fully, and he would expect a tip. I would rip out his mole and give him a tip if that's what he works for. Anyway, great food!

    (3)

  • Alyssa Kay N.

    The wait for this restaurant was fine. They quickly got us a table. But the food took forever to get to us. I liked how they gave us the appetizer first then the entrees when we ordered everything at one time. But, when it came to the main entrees, they gave us the mochi rice about 5 min later which made the other food cold by the time. They also forgot to give us one more order. We had to ask when they were going to make it. Seriously? Only towards the end of our time being there they started to ask if we needed anything or if we're doing fine. I gave them 3 stars because no doubt, their food was delicious but their food timing is not as great. If I'm in the mood for dim sum, of course I'll come here. But if I just want food, there's other places.

    (3)

  • Amy H.

    What a great selection of dim sum! At first I was put off by the "high-class no-cart" set-up, replaced by the "card selection" system, but man-oh-man did I learn to like it. The menu has pictures and the English names! We picked out 12 (deep fried taro puffs, pan-fried turnip cake, green tea dumplings, chicken curry puffs, seafood stuffed tofu, crystal taro buns, baked snow mountain char siu buns, bean curd rolls, shrimp look fun, deep fried bean curd rolls, chicken feet, and potstickers) for a group of 5 and the total was only $45! Here's a breakdown: The really good: crispy and delicious bean curd rolls and the seafood stuffed tofu (custardy tofu and flavorful seafood cake) The good/decent: taro puffs were good, but not warm despite being prepared to order?, snow mountain buns were a mix between steamed and baked, but had a so-so sugar crust on top Fine, but nothing special: turnip cake was standard (best at Empress), potstickers were fine (prefer my own), curry puffs were flaky and curry-y, but that's about it Not again: the green tea and crystal buns were really gooey and not too flavorful And apparently the chicken feet are good (according to my haole Uncle who loves chicken feet) Can't wait to come back. I really wanted to try the mango pudding, so I'll leave room next time!

    (4)

  • Diane S.

    If you're looking for a place to go for your birthday, go to Jade Dynasty! The E-min noodles were Awesome! We also always get the Taro puffs and Choy sum in oyster sauce. We tried the new dish "Fried mochi with lotus paste" they looked like carrots and were SO ONO. This food in this place never disappoints and they were so sweet to bring me dessert and SING Happy Birthday to me. Everyone in the room was clapping at the end. :)

    (5)

  • Howard K.

    They don't serve dim sum for dinner except for a set dinner price of $25.95 per person two person minimum!! Yikes thats almost $52.00 for dim sum!! (they do include egg flower soup, seafood emein & almond dofu with four different type of dim sums). Don't order this if you want dim sum!!! go during the day light hours we were there on a saturday night and we should have seen the warning sign. We ordered won ton mein for the kids and were told they ran out of won ton. WTF it was only 6pm!! then the only dim sum that came out had shrimp & chives in it....not what was pictured.... no meat in any of the dim sum. I'm sticking to the Chinatown dim sum shops...cheaper and they don't run out of food!!!

    (1)

  • JME C.

    From the outside, this looks like a high class Chinese restaurant. However after eating a banquet meal here, I just think this is any typical and average Chinese restaurant in Honolulu, except expensive. The food was average (nothing special, no stand outs). The service was pretty good though. Probably since it was a banquet dinner that took up the whole restaurant, all the tables have the same schedule with bringing out food. So we didn't really have to wait too long for the next dish or water/tea refills. They did, however, run out of little bowls for our fried rice and dessert. And when I say "little" bowls, I mean "little bowls", like the kind you would get one scoop of ice cream in. Half the size of a "normal" Chinese soup or rice bowl. That's what was used for our soup, rice, and probably dessert. (We didn't stay till for dessert b/c they took too long to wash the bowls.) I gave this place a try, but wouldn't rush to go back. Food is ok. Maybe dim sum is better.

    (3)

  • kara n.

    This was an interesting experience... The food was very tasty, the black bean spareribs and various assortment of deep fried shrimp stood out. The Chinese chicken salad was small, but I loved the dressing. The menu selection was a lot more limited than the normal dim sum restaurants, and there were some odd dishes that I've never seen offered in china town restaurants. We stuck with what we knew, and overall were satisfied with the food. Service on the other hand was just STRANGE. We felt incredibly rushed, there was a worker lingering near our table the entire time. Granted, he did refill my drink whenever it needed to be refilled, and he was attentive to our needs, but it really bordered on smothering. While ordering, we asked if they had good ol' regular dim sum pork hash. No, they only had the ones with shrimp eggs on top. Ok fine, can we order it without shrimp eggs? "No, but u can give it to me" replied our helpful waiter. Ugh.. What?! Then I asked what was in the salad, I hate celery which is normally included, and he replies with an "I don't know". We were asked about 3 times during our meal if we wanted our plates changed out for fresh ones, which would've been great if our plates weren't full with food we were eating. What were we supposed to do? Scrape all of our food onto the new plate? Retarded. Also, 3 different waiters tried to take away a dish that WASNT finished. I have no idea what made them want to clear the plate away with food still on it..?! Why not just offer to clear our entire table if you want to rush us out? Then the icing on the cake, the MANAGER asked if my mother was "my mommy". (Uh, no, I just like to eat lunch with a random middle aged Japanese woman). I kindly replied, "yes", and then he asked me if I was full Japanese? I don't normally mind when people are inquisitive, it seems a lot of people can't wrap their head around how a full Japanese woman could give birth to a hapa haole girl... but I'm eating!! Come on! Give us a break! Is my ethnicity really important at the moment? Overall, we liked the food. The service creeped me out. Weird weird weird!

    (2)

  • Gary P.

    okay so I'm a fan of this place. 3 stars not so much, I say 4. I have been to quite a few dim sum places for a white guy and I just like how they do business here. Favorites would have to be...well you know it's all in chinese and my memory isn't that good so you'll just have to take my word that there is some good eating to be done here.

    (4)

  • Thomas E.

    Just ok food, poor service confirms previous reviews I read before visiting the restaurant. Restaurant was chosen by our host who had a good exerience there before. Biggest dissapointments were the large tv mounted on the walls, playing ESPN while we're trying to converse with our dinner guest, our cocktails came out without any garnish, Plastic table cloths looked cheap, didn't clear our table after we finished eating, forgot to bring out our tea as well as one of the ordered dishes. Staff was nice just don't know how to offer restaurant service. No rice bowls offered for the rice. I won't return there again but hope the restaurant pays attention to the reviews and can impove their service and get rid of the tv's so guest can have more of a dining experience instead of a sports bar.

    (2)

  • T. L.

    I just love this place. from beginning to end , just cant wipe the smile off my face. For anyone whos been to disneyworld , Epcot nine dragons , it has a very similar feel clean friendly atmosphere. The food and service is just incredible. They brought me the wrong dish and so gave us all dessert on the house, definitely going back , again and again.

    (5)

  • Seiji O.

    Went here for dinner. Had noodles, sweet and sour pork, string beans, spring rolls, and pot stickers. All were delicious and the service was spot on. The restaurant is nice and clean. Recommend you give it a try. Added bonus: get 15% off when you comment on yelp.

    (3)

  • EV L.

    This place can get pretty packed by noon, so the trick to it is to come at least around 11:00am/11:30am. ENVIRONMENT: Nice decor, CLEAN, and pretty cool bar setting. This restaurant is conveniently located next to Mac.Grill/Islands Burgers/Mai Tais. FOOD / PRICE: My co-worker and I ordered 7 dim sum dishes and it came out to $25.00, which I think is pretty decent being that it is a casual restaurant at Ala Moana Mall. Dim Sum were pretty fresh, still warm, unlike the typical dimsum carts that leave the dim sum out and cooled. It also came out in a timely fashion. For the price we paid, food was good and it beats dirty Chinatown. SERVICE: From hostesses to waiters, everyone are nice and friendly. AND, they speak good English and aren't "pushy" (lol). The manager also came by around tables asking how we're doing, which is a big plus to me. This first experience has been great, especially satisfying for my bun in the oven and not putting much of a dent in my wallet. I'm yet to see what Happy Hour is all about!

    (4)

  • kathy j.

    My little family couldn't decide where to have dinner. It was between here, macaroni grill & tsukiji's. My boyfriend finally chose to have dinner at Jade Dynasty. We were greeted with warm "Aloha's" by all the staff. It wasn't busy so we were seated right away. Our drinks got to us right away. I had this pineapple drink inside of an actual mini pineapple and it was delicious! It was a bit pricey for an alcohol beverage ($12), but I thought it was worth it. We couldn't decide what to eat cuz they had a lot of good things on their menu. We did settle for fried rice, honey glazed char siu, deep fried honey walnut shrimp, and their fish. When my boyfriend asked how much the market price fish was the server quickly told him to come with him to the tanks so that he could catch one for him. I liked the fact that they're very friendly and was all excited but they didn't tell us the price of the fish until after the fact they had brought it to the kitchen. We ended up paying $50 for the fish alone. BUT, everything that we had ordered was super good! Our food got to us quickly also, one by one. I had a great experience here. Even my boyfriend said that when he went to use the restroom, the staff opened the door for him. To me that shows respect. I highly recommend this place if you want good Chinese food along with excellent service! From beginning to the very end, their service was just outstanding.

    (5)

  • Aimee S.

    I came here for a luncheon and I liked the service they provided. They were very flexible with the little program/agenda we had planned. For an Easter-themed party, which included games with Easter eggs, baskets, and egg-decorating, all other guests and I were walking around our tables a lot. We were conveniently seated in a section that yielded a bit of privacy from the rest of the restaurant patrons. So at least we didn't bother anyone else's meals while we walking around with Easter baskets in our hands. They give you the option of using wooden chopsticks or fork, if you find difficulty in using the regular sleek chopsticks. So that's a plus for those who lack finesse manual dexterity (like me). The food selection we had that day were the dry scallop soup, beef broccoli, lemon chicken, and pan fried noodles. Those coordinating our luncheon tried to choose entrees that most people would eat. I liked all of them, but I helped myself to more of the soup and broccoli :] The decor was beautiful. According to one of the waiters, this place opened in Dec of last year. So it hasn't been around for very long. An estimated $3.5 million (if I recall correctly) was spent on decorations alone. It is a really pretty atmosphere and the detail from the flower shaped metalwork around the chandeliers to the velvety material of the seat cushions seemed to have been thought of ever so carefully. The lighting around bar is beautiful as well, it reminds me of some hotels and clubs I've been to in SoCal and Vegas. For a Chinese restaurant, this is probably the one with the best ambience ever. You'd be a Silly Rabbit to not come here at least once.

    (4)

  • M C.

    Had dinner here for my BF's parent's wedding anniversary. We liked the food. It's just that prices are higher than usual. Portions are smaller than other Chinese restaurants I've been to. Service was good. Decors are really nice. They also serve tropical drinks which is unusual for a Chinese restaurant.

    (3)

  • K. I.

    Why one star? The food never arrived! Placed or oder and began the wait. After 15 minutes the server said the food was coming right out. After 25 minutes he said it was coming soon. After 35 minutes the dude stopped coming around so we left. We told another server that we were leaving because the food was no where is sight, the guy acted like it was no big deal. All in all we wasted bout 45 minutes in there.

    (1)

  • Kelsey L.

    Beautiful and clean restaurant. one of the best dim sum restaurant in hawaii. the manager michael is great! Along with the other managers. Very professional and provides excellent service from beginning to end. Made our experience well worth the trip!

    (5)

  • Maika Y.

    pretty good, for it's price and location :] Spent a total of $20 and shared fried rice and a couple dimsums with another person. If you want real chinese food though, you should go to china town.

    (3)

  • Natalie T.

    From the outside, Jade Dynasty exudes an air of sophisticated traditional Chinese dining experience. The long lines of people patiently waiting to get in added to the intrigue. After a couple of walk-in attempts, we finally got in armed with a reservation and an empty stomach. Their dimsum menu is quite interesting. Apart from the traditional items you would see on a typical dimsum menu (taro puff, half moon, steamed barbeque pork bun, shrimp dumpling, turnip cake) they also offer a couple of interesting items such as: Dynasty coffee bun, fresh orange juice ball and crystal taro bun. There are also no carts, you just order from a menu and they will serve you the dishes. On a separate visit for dinner, we got to try their ala carte menu. While appealing with all it's photos and description, it left much to be desired. The Orange Peel chicken which seemed very appetizing on the photo was disappointing. It was a thin slice of chicken with orange colored sauce. Where's the orange peel? So is it worth coming back? Perhaps, if you want to go for dimsum. Take note though that they only serve dimsum from 10:30 a.m.-5:30 p.m. Make a reservation if you can or prepare to wait.

    (3)

  • Kenton G.

    A group of four of us stopped by for dinner. We ordered Kung Pao Chicken, General Tso's Chicken, Seafood vegetable mix (not sure what it was called, but it had shrimp and scallops with a mix of veggies), Fried squid, and Pork Chop with Garlic. We agreed that the Kung Pao chicken, Pork Chop with Garlic, and the Fried Squid were very good. The Seafood mix was also pretty good. The reason this gets three stars is that the General Tso's Chicken had a batter that was super soft and was running off the chicken. The flavor was good, but the texture was really off. I made the comment that maybe this is the way it should be (I never been to China). To my surprise, one of my friends had lived there for a couple years because his parents worked there. He emphasized that General Tso's Chicken is definitely not like that. Not a bad place though, the environment is nice and the prices are good for the area. I would go again.

    (3)

  • John L.

    I've been searching for a great Chinese Restaurant and Jade Dynasty had a lot of hype but I was very disappointed! It's marketed as authentic Hong Kong style Chinese and the chefs are supposed to be straight out of their Hong Kong restaurants. We ordered a few different dishes with high expectations so we wanted a little variety of some of our favorites but they were far from the best we've had. Sauces were overly sweet. Being in Hawaii many of the places we go that are supposed to be authentic are not, there is often a "fusion" style to them implementing too much sugar in the marinades and sauces. The prices were good considering the location being in a the "tourist mall" of Waikiki/Honolulu. I've heard good things about the dim sum and maybe that's there road to fame but it wasn't the regular menu items. Dim Sum is not served during dinner so you'll have to get there before five. Service was slow and the wait staff a little quirky to say the least. Make reservations for dinner because it's gets packed with a line waiting to get in.

    (2)

  • Connie W.

    Despite coming at 12:30pm on a Saturday afternoon, our wait for a table wasn't very long. Dim sum here is cooked to order, and while I'll miss the charm of selecting from food carts, it means that everything arrives hot and fresh. Here, you won't find cold, limp turnip cake that's lost it's crust from sitting in steam. We were very satisfied with most of the dishes we ordered. A few misses for us were the shrimp toast, mochi rice, and coconut pudding. They weren't what we were expecting and didn't hold our interest. While this place does have steamed BBQ pork buns, they don't even offer the baked kind, which was a huge letdown. (They're my favorite.) Nevertheless, Jade Dynasty has a lengthy dim sum menu with many unique choices. Service was all over the place. Some waiters were very quick and attentive with our requests and others pulled a vanishing act and never came back. Every new restaurant has kinks to iron out, and Jade Dynasty is no exception. I'm impressed enough to want to come back again. Give this place a shot.

    (4)

  • Bryan H.

    Food = FOUR STAR. Service = ONE STAR. A great location but a place to avoid on Oahu. The staff seemed to help each other in all respects but were very unorganized (kitchen included) and unsanitary which happened to be their downfall. All of the servers happened to be the busboys for all the other tables. Food came out of the kitchen and passed to someone who had just cleaned off a table and had their fingers inside used glasses. Each table had a list of what was ordered and as orders came out of the kitchen, we observed the staff checking every table to see where each order belonged. On numerous occasions we saw orders left at a table only to be removed and placed onto another table including our own. Unfortunately the food arrived to our table warm as opposed to hot. It also took an hour for five entrees to come to our table with the clock starting upon the arrival of the first dish. Never again.

    (1)

  • Binh T.

    Came here after receiving prompt to-go order for our 4th of July firework show snack. We shouldn't have come back. Service was slow, servers had attitude and the food was underwhelming. The whole place had only 5 tables filled but service was still super slow. The food was super greasy and extremely salty. Whilst here there were a couple complaining about their order and when they left the servers gathered to discuss and laugh about the situation. There must've been something going on on the 4th that was inspiring such bad service because I see another bad review for a 4th of July dinner amongst other 4-5 star ratings.

    (2)

  • Denney K.

    Let me start my review off by saying that I am a regular at the Chinatown and Cultural Plaza dim sum restaurants. I came in with my family and friends in a Saturday afternoon for brunch. Looking at the decor and location I was expecting to foot a rather large bill. To my surprise, it was very comparable to every other place in town. Great value for a better dining experience. The service was awesome and the host treated us like he knew us a lifetime. The food was good. I had no complaints! Their house specialty char siu bao was great. Definitely one of my goto brunch spots. Cheers thanks for reading.

    (5)

  • Jasmine M.

    Celebrated Chinese New Year here last night and ordered off the regular menu. Although it was packed, the service was not affectedt. The food, oh the food reminded me of the time I was in Hong Kong! So authentic, fresh and flavorful!! FYI, I am a full Chinese who grew up eating mainly only Chinese food. If you are looking for Americanized Chinese dishes, this is not the place for you. We ordered: - Lobster E-mien with Cheese (not in menu) - The lobster was 2lbs and you can tell that it's a live lobster because the meat was soo good. The sauce is amazing and not like the typical lobster sauce you get at other Honolulu Chinese restaurants. Definitely the highlight of the evening! - Sharksfin & crab meat soup - It was just OK as there was not a lot of sharskfin in the soup. - Fried prawns with egg yolk - Excellent. - Braised vegebles with mushroom - Good flavor, tender mushrooms! - Spicy Szechuan chicken - It was good but the 3 of us were too full to finish it. - Mango pudding - The BEST homemade pudding I've had here so far! Even though it was more pricey than other Chinese restaurants on the island, I would definitely come back again for the excellent food, service and environment.

    (5)

  • Tyler H.

    Went to try out new chinese restaurant at Ala Moana for dinner. Food was slightly better than Fook Yuen. I personally prefer Legend & the Mandalay over this place. I asked for some help with the menu and the server was very knowledgeable on her food. Restaurant ambiance was pleasurable and the tables weren't too cluttered/close to each other. Service wise, i cannot say that i would give them 5 stars here. Utensils weren't set for food ordered, and towards the end of the meal we were asked "if we were doing okay" at least 5 or 6 times within the last 15 minutes. I also implied that we may have had another to join us. ultimately, we decided to pack up and leave. The staff seemed fairly young and inexperienced, so i didn't expect a fine dining experience, even though the restaurant decor had my hopes up. I'd recommend this place for it's convenience and for meetings. We sat in the middle of the restaurant, but there were available larger round tables, sectioned off by walls for private dinners.

    (3)

  • Jon P.

    Typical good Chinese restaurant. food is full of MSG and oil. I went into a food coma after eating here. And they charge for rice by the bowl... I went through a lot of bowls. Only complement is their Mai Thai is pretty strong, but I have had better. Their waiters are also very attentive and on top of refilling your water and taking away the empty plates. Remember to tip the waiters!

    (4)

  • John B.

    Friday evening on Valentine's Day. Took my wife here for dinner. Ordered crispy spring rolls as an appetizer...and fried Chinese dinner rolls. They were completely out of both items. Unavailable to order. What the hell kind of Chinese joint runs out of spring rolls at 6:30pm on a Friday night? On Valentine's Day? No dinner rolls, either? Wow. Epic fail. We shared a bowl of hot & sour soup and it was good. Then ordered shrimp lo mein, which totally sucked. They did NOT use lo mein noodles, and it was full of other seafood we did not want...we ordered shrimp lo mein, NOT seafood lo mein...and crap, they used the worst barely-there dry noodles I have ever seen in an Asian restaurant. They served my beer ice-cold in a chilled glass, and my wife enjoyed her complimentary hot tea. The soup was good. Otherwise, dinner here was a complete bust. Will never try them again, nor recommend them to others.

    (2)

  • Carol W.

    Jade Dynasty is the best dim sum seafood restaurant around! We go there regularly, like 1-2 times a month! The dim sum and noodle dishes are always hot and fresh, love the dessert items too! We've gone there since they opened and we got to know John and Thomas Lung; they are the nicest, most efficient and hard-working 2 guys around. We love them! Carol Wong and family :)

    (5)

  • Stephanie N.

    The place looked great! It has a very pleasant atmosphere. I loved how they had a private rooms, haha, I found it very cool :3 Their service was very good, cause maybe every 10 minutes someone would be checking in on us to see if we were alright. The food was pretty pricey and the food to me was just alright. But if I were meeting some friends, I would totally recommend to go here. :)

    (4)

  • Wendy Y.

    Dim sum here is really yummy especially the chicken feet and taro puff. Went with 4 of my other friends and we were quite full. At first all of us sat on the table outside and since I know the manager, he told us we can sit in the private room. How nice of him! The private room was very nice and more quiet. I really enjoy eating at Jade Dynasty. Service here is awesome. :)

    (4)

  • Shane H.

    This restaurant is kind of new, and it just opened this year, which is 2011. It looks quite classy from outside. The location is at the 4th floor in Ala Moana Shopping Center. I have been to many place for Chinese food, so I am a little bit picky. The food was alright for me. The business is really good here. However, I think there are way too many people in this restaurant, so I think if you want a romantic date with someone special, this is not a good option. I like the way they made their dishes, it looks very professional and neat, but there is a same problem I always have when I eat, which is I cannot get enough to eat because of the price. It's a little bit expensive here.

    (3)

  • laura e.

    Food 4 Stars Service 2 Stars We arrived at Sunday at 11:30 a.m. The restaurant was already packed. Our wait approx 20 mins. We didn't mind waiting. There were a lot of benches outside and others were patiently waiting too. I quickly scanned the area and noticed a lot of Chinese- more than your typical dim sum restaurant. Must be good, right? Here's a quick synopsis: Pro: Clean New Fresh dim sum - made to order, nice thin rice wrappers, fresh ingredients Managers and owner walking around Con: Tables too close Pricier than downtown No carts for the visual experience Only 2 women's stall for large restauarant Restroom checks should be done more frequently They're still new being that it's been open only 10 days. There are some kinks that still need to be worked out. An example would be to straighten out the front situation. When the hostess is calling the customers to be seated, it is hard to hear. Another example may be to space the tables out differently. The tables are so close that the server spilled food on my daughter trying to squeeze through. I'm sure w time these will all get better. On the flip side, the owner personally asked about our experience on the way out. He was genuinely interested in serving the local community. That made the lack of service and coordination well worth the extra dollars. Will give it another chance in a few months.

    (3)

  • Marshall H.

    Tea smoke shrimp... That's all you need to know!

    (5)

  • Jimmy T.

    Went here for dim sum and the food was okay.... We had reservations for 10 but the table wasn't ready for us. It was still being assembled. Had slight language barrier with the waiter and their ordering system is not the best. It is also a bit pricy as well.

    (1)

  • vicky c.

    I stumbled upon this Chinese restaurant while shopping at the Ala Moana Center during a recent visit to Oahu. At first I was skeptical about having Chinese food in a mall, but thought...what the heck, they serve traditional dim sum (like my fav chicken feet) and I haven't had any in a long while. So my adventurous side took over and walked right in. First, you are greeted with this sweet lil' old lady in a traditional Chinese outfit and then 3 waiters yelled "Ha-loha" on your way to the table. I found this quite amusing. Decor is modern and the place is well kept. They don't offer push carts but rather you check off a list of dim sum from the menu and it's made to order. To my surprise, everything was delicious and fresh! The chefs used minimal amount of seasoning (e.g. salt, soy, and no MSG) and really retained the true flavor of each ingredient. This is such a refreshing way of eating dim sum (btw, this place is way better than most NYC joints I've eaten at). Price is a bit higher than I am used to in NYC but I take quality over cheaper price any day. When in Oahu and if you crave for dim sum, be sure to check this place out! BTW, this is a chain and their main locations are actually in Hong Kong.

    (4)

  • Celise N.

    I had high hopes for this restaurant.... Such a disappointment. I have been there three times, twice for lunch and once for dinner. Unfortunately, every time I left unhappy. First time was about two months ago for lunch with a friend. We ate some dim sum which was pretty good, but not outstanding. Dim sum prices are ok, but not cheap. The only problem is that later that afternoon, my friend and I both had the post Chinese food MSG headache and thirstiness. Then about two weeks ago we went with a large group and had reservations for 25 people. Why they only set up two tables is beyond me. So at the last minute the waitstaff had to scramble to set up two extra tables. They had to ask two nearby tables to stand up in the middle of their meal so that they could move the tables to make room for us. If they had prepared properly, they would not have to inconvenience these two other tables. We felt so bad... Food wise, again, it was ok.... But service was horrible. We ordered the Mochi rice wrapped in leaves aka Joong. We asked them to cut it in half for us. They took the dish to cut it.... But never brought it back. We asked three different waiter guys where it went, not one came back with it. Finally the manager listened to us and brought back out two dishes of the missing Joong. Important to note is that afternoon, we noticed the post MSG thirst yet again. Our final straw was about two weeks ago when we went for dinner. We were kind of stuck because all the restaurants had a 30+ minute wait. Again service sucked. Had to constantly flag people down for help, remind them about the rice we ordered, the check, etc. Saw a nearby japanese tourist couple bring to their attention a dirty sauce dish on their table. Waiter boy simply scratched the dirt off and put it on a neighboring table... Nice..... The last straw was when they almost killed me. They were trying to set up the private rooms on the side and this 8 foot wooden accordion partition thingy fell and landed about a foot behind me. I knew it was heavy by how loud it sounded as it whooshed by my head, by the speed of the air that blew my hair and the vibration on the floor when it hit the ground. I was like OMG, I need to leave this place. Sorry Jade Dynasty, You guys have three strikes and you are out.

    (3)

  • Jerrel C.

    i only go here for the Dim Sum, its a little pricey compared to other Chinese resturants but its the cost of being in Ala Moana.. inside its authentic, from the wait staff to the decorations, to the seating and layout....i like it here especially that because of the location you dont have to worry how dirty of a kitchen it has like the chinatown resturants....i tend to avoid any of the chinatown resturants because its filthy...not all but some. any way the food....AWSOME! Service is awsome! Atmosphere..just like all chinese resturants but cleaner!

    (4)

  • Asahi S.

    Food is great and very well priced. Now...the waiters are in such a rush you can hardly ask what is what but thats where the fun comes in. Just pick something and get it! If you dont like it they will take it away and bring you something else right away. Super nice people.

    (4)

  • Spencer L.

    I hesitate to write this but the more I think about it, I need to get this off my chest. We were invited to dine here by friends for Chinese new year. Our friends specifically told the waiter that they wanted the noodle dish at the end. What happens? The noodles are served first. Sigh. Secondly, the fish they ordered was borderline spoiled. My wife did not want to make a fuss (she did not want to embarrass the hosts), she quietly mentioned the situation to the waiter (sorry didn't get his name). He tried to help. At first, the waiter said the restaurant would comp our dessert. A minute later, management withdrew the offer, much to the embarrassment of the the waiter. The result was management knew about the problem and did nothing. Very disappointing. On the plus side, the decor was nice and some of the food was decent. But not to address a serious problem is not a good sign. My wife tried the restaurant for lunch previously and had some service issues with them. We definitely will not be returning.

    (1)

  • Vicki Z.

    it pretty yummy dim sum restaurant and good service i have been visit in Honolulu.

    (5)

  • Darci N.

    This is my 2nd time here for lunch and I enjoyed just as much as the first. You would expect by the "blingness" of the decor that the prices would be unreal but they have awesome priced dim sum that are served quick, hot, and delicious. The service is great, since they expect a full crowd they have tons of servers walking around ensuring the water is topped off and removing empty steam baskets as soon as possible. Usually I list what I ordered but we ordered so much dim sum that I can't remember.... THIS IS A MUST FOR DIM SUM!

    (4)

  • Judy G.

    Great dim sum for lunch opens at 10:00am daily. We love the Mochi rice, pork shu Mai, and the spare ribs are the tastiest.

    (5)

  • Mitchell F.

    The choices for extremely good food are limited at this mall, and this restaurant is perfect. The food is great. Especially the roast duck. The noodle dishes are also good. Service is great; they were always checking in. Jade Dynasty has a great atmosphere to boot.

    (5)

  • chanel y.

    Nice clean restaurant, however food was just OK and expensive. Service was good. Wouldn't go back unless a friend invites me.

    (3)

  • Genelle S.

    Finally, a chinese place where you don't have to be Chinese to get good service. No Dim Sum carts here, but everything is made to order. At peak lunch hour, we waited 30 minutes for a table but once we sat down, service was quick. All of the staff are attentive and helpful. Food is kind of pricey...a little bit more expensive than other dim sum places I've been to but you get what you pay for. The interior is GORGEOUS. The decor is really classy. You'll be greeted with carpeted floors and comfy chairs upholstered in an imperial red color....and crystals hanging all over the place...overall, I had a good experience and will recommend this place to friends.

    (4)

  • Summer S.

    ugh. Never again. As you walk in, to your right is a framed article with a headline along the lines of saying that Jade Dynasty is best at lunch time. Although I noticed the article when I visited the restaurant for dinner, I regretfully did not heed the article's advice. I should note that the lunch dim sum is okay, a few unique items but overall worth two stars, as in, "meh. i've had better." My latest dinner experience with them, however, has repulsed me from any future visits. Everyone talks about the decor, and the lights are indeed quite pretty. However, holyyyy smokes, it was dirty!!! The table cloth had big (!) red and brown stains. It seemed like something red had its dye rub off on the cloth, and the brown.. it didn't look like a food stain, more like just plain dirt. Not that there weren't food stains, but they were very small stains compared to the red and brown ones. I mean, these were big stains, in the middle of the table, impossible to miss -- I don't understand why they wouldn't just toss this tablecloth and put down a new one. On top of that, one person had a dirty plate, my haole friend who sucks at chopsticks was given a dirty fork, and half of us had dirty tea cups. In fact, the reason that we all started to inspect our tea cups was because, as we sat down, I could see from across the table that one person's cup had a big pink lipstick stain. Not just a small, light smear of lipstick, either -- we could see the actual tiny lines from the person's lip imprint. gah. Anyway... That said, I'll admit that I've willingly eaten at dirtier locales. When you're backpacking through China or southeast Asia, dirty street food is kind of awesome, right? I mean, if the food is tasty, I'll just look the other way and pretend I didn't see that cook scratching himself before handling my food, whatevs. --- but the food!!! ughhh. First, let's get this done with: do not order the $8 cucumber. Yeah, that was dumb. It's not a problem with the price - if you make a 50 cent cucumber taste delicious, I'd shrug off paying $8 for it. But instead, this Garlic Cucumber that's a featured chef's special is just some halfassedly chopped cucumber tossed in something that tastes terrible and not like garlic at all, topped with jellyfish. I feel kind of silly to even mention how it was cut, but this was a case where you could just look at the dish and know that the whole thing was halfassed. sigh. Anyway, it's lame to be hung up over cucumber, I know, so let's move on. ... Not that there's much more to say. We basically ordered a bunch of their "Chef's specials" (which, we were told, were the dishes that had a picture). Not all, but most, of my friends liked the tea-smoked shrimp that's always featured in the articles about the restaurant, so maybe that's worth trying. We all did agree that the beef with candied walnuts was good - a bit oily, but the beef was sooo tender and well-flavored. However, aside from those two dishes, we were disappointed. Everything else was wholly forgettable. I do want to say, however, that aside from having a party that arrived after us (same amount of people, no reservations) be seated before us, service was fine. Other reviewers have complaints about service, but every time I've been there, the servers were polite and checked up on us every now and then. I've never been kept waiting long and whenever someone in my party has needed something, a waiter was always close at hand. The decent service makes me hesitant to write this review, but after the dirty tablecloths and utensils and the lackluster food, I've been completely put off and all I have to say is.. sorry, but never again. :(

    (1)

  • JoAnne B.

    Nothing special. Staff is pleasant.

    (3)

  • KG S.

    We had a great experience, so I'm going to have to give them top marks! First of all, forget going here on a slow Sunday afternoon and walking in with no reservations. Big mistake! The restaurant was packed and there were quite a few parties waiting outside. The hostesses were genuinely distressed that they could not sit us right away, but in half the time we expected to wait, we lucked out that a large party no-showed and we got their table. The wait staff was attentive, and helpful, and kept reminding us that with so many people, we should order 2 or 3 orders of dishes. They were also careful when we mentioned one person had a shellfish allergy. The menu has photos, so the neophytes could make their choices too. Food was brought out a little at a time, we assume because some took longer to prepare than others, but we were not in a hurry. The timing was actually desirable as it gave us lots of time to enjoy the food, and to talk, which is what we wanted to do. One waiter was especially cute and pleasant, and when we asked for things they didn't have, he suggested other dishes, "This one is a lot better!" and when we asked for something odd (something to separate the leftovers in the take home container), he was puzzled but said he'd try. Local style, some of us wanted our Coleman's mustard, and they mixed up a batch just for us. How accommodating is that?! Enough has been said about the decor-- very nice! This is definitely worthy of a big banquet or reception. Now for the FOOD: We went with family and I'd say a few of us know our Chinese food. Presentation was gorgeous. --The roast duck was FABULOUS, we were groaning as it smelled so good and tasted even better, with or without the plum sauce. --The steamed chicken feet is a delicacy that Popo used to make, I enjoyed the little bit I tried and it was way better than I remembered (sorry Popo!). --The taro puffs were light and crisp, with soft rich filling. --The mochi rice with dry scallop and chicken was tender and flavorful, wish I'd ordered twice as much and brought some home. --The Snow Mountain Char Siu Bun was a nice change from the usual char siu bao. Definitely on the sweet side and worth a try. --Beef ball with vegetables was generously sized and tender. A bit on the bland side but it went well with the garlic-chili sauce. --The PF noodles with assorted meats really was better than the noodles we thought we'd wanted. The shrimp and seafoods were cooked perfectly and the noodles were crisp where dry and soft where they met the gravy. --The Signature Shrimp Dumplings were loaded with shrimp, perfectly seasoned and cooked. --The one miss was a seafood crab roll wrap-- the imitation crab was sodden and starchy and the fish and some kind of choy wrap had all lost their delicate flavors, but the mushrooms were tasty. --The Cream Buns and Pineapple Cream Buns were very nice alternatives to the usual almond float-style desserts, and we rolled out of there a very happy, very stuffed family. Total tab for 8 people, $88.00 plus tax and tip (just over $100). That was so reasonable, we had to check it twice to be sure we were charged for everything we'd ordered. Oh yeah, we'll be back!

    (5)

  • Onyi C.

    This is for the best dim sum place, the price is very resonable. I also tried thedinner, it was so tasty. The menu selection gets so many choices compare to the other chinese resturants. The service was excellent, server and buser was very attentive.

    (5)

  • Vivian L.

    We went here last night. The service was just terrible. We received the first 2 dishes in a timely manner. After that nothing. We had ordered 2 bowls of white rice but it never came even after we finished the 2 dishes. We had to ask for it. Then when we asked for 5 forks, they gave it to another table next to us. Ten minutes later, we ask for 5 forks again. It finally came. We waited a long time for the other 3 dishes. We finally had to ask for it. The waiters were very disorganized. No one was assigned to a table. Whoever was available brought you the food. If they went to the wrong table, they picked it off the wrong table and brought it to you, which I thought was very unsanitary. Some busboys were clearing tables and then serving plates without washing their hands! We will never go back. Food was ok but way too salty and overcooked for my taste.

    (1)

  • Michael B.

    What normally passes for Chinese food in Hawaii is a large quantity of pig slop floating in a sugar sauce. If your style is a pile of sugar and fat on a large quantity of rice, you probably won't like Jade Dynasty. This restaurant uses high quality ingredients and cooks to order. Chicken dishes that are supposed to use chicken breast do so, unlike most Hawaii restaurants that routinely use cheaper, fattier, dark meat. Food isn't slathering in a pot of grease all day like the typical "Chinese" restaurant people rave about. Dim sum is fresh from the kitchen Hong Kong style, rather than pushed around getting stale on a cart. A lot of the menu comes straight from Hong Kong, so ask questions if you aren't sure what you'll get.

    (4)

  • Birendra Y.

    Made to order Dim Sum and some unique oceanic tastes I've never dreamed of...a unique experience, and nicely designed environment.

    (4)

  • Bryce M.

    Went there one early afternoon to get some dim sum. I been meaning to go here for a while and finally with a few other, decided to go on day to get some dim sum. Service: there was a good amount of workers and the services was pretty good. They constantly checked up on us and were constantly asking if things were ok. They weren't real pushy either, like a lot of the dim sum places are. They weren't constantly trying to push us to get more food. Everyone was friendly there and most of them spoke good English. Food: the was not bad. There wasn't a real big selection of dim sum and everything was where you had to order of the sheets they give you. No carts were going around. We had about 10-12 different things. The char siu bao was a little soggy so the bread was mushy. The xiao long bao was pretty good, it was just not served piping hot like I am used to getting it. I don't see this dish at most places so I was happy just to be able to order it. The roast duck we had was really good. It was flavored well and the meat was nice and moist. There was a good amount of meat served in one order too. Since we got there at opening, it take a while for the roast duck to come, since they said they don't reuse any old duck from the night before. I don't know if I would wait in line for their dim sum but if I was around that area and wanted to get some dim sum, I would come back. Price: The price was actually decently priced. I was expecting it to be real expensive since it was in Ala Moana, but to my surprise when the bill came, was that the price was moderate. Overall this places was nice, good service and decent food. Selection could have been better though.

    (4)

  • Art T.

    On Chinese New Year, I went there with some friends. Since it was the first lunar new year, the restaurant was pretty packed. I did not make any reservation, but I was lucky that they found me a table for six of us. This place followed the same way many Dim Sum restaurants in HK nowadays where you ordered the Dim Sum by marking on the pre-printed list. There is no more Dim Sum carts being pushed around. Personally I like this much better. You do not have to struggle with the language barrier when questioning the food items inside the Dim Sum carts. They also have a picture of each item matches the listing in the order form. All the hot items are made to order so that they are fresh and not sitting inside a Dim Sum cart for hours. They also serve the Dim Sum until 5 PM which is nice. Before I went to other Dim Sum places like Royal Garden, I had to go there by noon, or some of the items were out or were in the cart for a hour or so. All of the workers are younger and quite responsive and friendly. I did not have to struggle with the language barrier as I did in other places, like Royal Garden, Legend Seafood, and so forth. They are definitely more friendlier than the last place I went to, Legend Seafood, where customer service does not exist. Another good thing is that the restaurant is located right in Ala Moana Shopping Center which is very convenient. The prices might be a little more expensive, but I am willing to pay for fresher food and friendly service.

    (4)

  • tara k.

    The quality of their food has gone down. We went back there again .... the spoon were creaked......and glass weren't wash..lipstick still stick on..gloss!

    (3)

  • julia c.

    we picked this spot to have dimsum today and wow, the choice was great! the dinning environment is beautiful and the waiting service is prompt. all the staff that i encountered spoke english, mandarin and chinese, and they're friendly. i like this place and i'd recommend it to my friends!

    (5)

  • Michael W.

    Did not live up to its reputation. A big disappointment in the quality and taste of the dishes. I've had better Chinese food at Chinatown Express in the Ala Moana food court. Now, that's saying a lot. Service on the other hand was good.

    (2)

  • Richard D.

    Very nice resteraunt. Service was excellent; food was just okay. Had Asian Chicken salad and BBQ pork with honey sauce; turned out to be plain old charsu, The salad was small but good. Most redeeming value to this resto is the great service. Other than that, nothing exceptional.

    (3)

  • Bob L.

    I had some of their food last night at the YELP event... Needless to say but the next time I am at Ala Moana I will be stopping in. I am looking forward to seeing what else is great on their menu

    (4)

  • Ckck S.

    I thought the dim sum was okay.....the long wait for a table was not worth it, the receptionist had on a white dress which we were able to see her under garment.......very inappropriate considering its a 5 star restaurant

    (1)

  • Liz S.

    I am half white and half Mexican, so I don't know shit about shit when it comes to Chinese food, and I have only had dim sum once, so I really don't know jack shit about what quality dim sum is. This place has a solid 3 stars from reviewers, and I'm giving it 4 (maybe 4 1/2?!?), possibly because I'm clueless. I have had plenty of Chinese food in my life (shout out to Panda Express and their hella good orange chicken... HEYYYY!!!((said in my super white girl voice)) ) ... but as already mentioned, I only experienced dim sum once, in a grimy China Town restaurant in SF and the experience was so bad I swore dim sum off for life. But my sister's friend's grandma wanted to try this place out and I wasn't going to be rude and say no. I walk up to the place and I'm thinking "ok, this is already 100 times better looking than the Chinatown place.", and we walk in, and it gets 200 times better than the Chinatown place. It's kind of bouji inside (am i spelling that right?) and I'm digging it. It's a Saturday morning and the place is crackin'!! It's loud, crazy, and there is a 15 minutes wait, which isn't that bad. We got sat at a 2 person table, and when that happened I exhaled. I was dreading sitting at a large round table with a bunch of strangers, which is what happened in Chinatown. From my seat I could see that the bar was fully stocked, not just beer and wine (you don't normally see that at Chinese places!) and they had TV's at the bar! Alright! Maybe this is extreme Americanization of the Chinese dim sum experience, but this chick is A-OK with that! So our waiter comes over and is SUPER nice and speaks english (the CT experience did not have any English or courtesy involved) and explains that there are no carts here. We choose from this menu with pictures and check off what we want on a form that they give us. This makes me happy. This means the evil lady from Chinatown SF won't come with her cart of chicken feet and laugh at me when I squeal in horror. That seriously happened. So one by one they bring us the items we chose and they were all delicious. The staff was super nice and the place was really clean. If you are a dim sum novice/square like me, I think you will really like this place! But if you are a dim sum pro, you are probably scoffing at my review. It's cool dude. I'd probably scoff at your burrito reviews.

    (4)

  • Ruby W.

    I hear their lunch dim sum is good. BUT I will never step in there ever again! Due to dinner service they SUCK big @$$ time! We got there their restaurant was 1/3rd full, waited over 10 minutes to have someone to come by at least to serve us water but so far no service. While waiting almost a good 15 minutes a family was just been seated and got an automatic service from water to tea to getting their food ordered. WOW! I'd say discrimination!

    (1)

  • Zoe B.

    We went for dim sum on a Sunday. We tried Steamed Shanghai buns, Fresh orange juice balls, Barbecue pork w/ honey sauce, Golden look fun rolls, Signature shrimp dumplings and Egg custard tart. They are all very tasty. Our favorite is Steamed Shanghai buns so far. I think we will go there again, but can't go too often because it's a bit pricey there. And the table was messy and a bit not clean when we were being seated. The food alone would be worth 4 stars, but combining all other factors, I am giving 3 stars.

    (3)

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Map

Opening Hours

  • Mon :10:30 am - 10

Specialities

  • Takes Reservations : Yes
    Delivery : No
    Take-out : Yes
    Accepts Credit Cards : Yes
    Good For : Lunch
    Parking : Garage
    Bike Parking : Yes
    Wheelchair Accessible : Yes
    Good for Kids : Yes
    Good for Groups : Yes
    Attire : Casual
    Ambience : Casual
    Noise Level : Average
    Alcohol : Full Bar
    Outdoor Seating : No
    Wi-Fi : Free
    Has TV : Yes
    Waiter Service : Yes
    Caters : Yes

Jade Dynasty Seafood Restaurant

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