The staff is always so nice ! Thank you so much for always having a smile and providing great customer service. Thank you to the manager and the other employee for looking today if I lost my phone or it was stolen. Please check this place out you will not be disappointed. Service and ice cream are always awesome!
(5)
Emma N.
Love it ! We went almost every week! My kids love the ice cream there! Its amazing! There are so many favor to choose, also the toppings too!
(5)
Natalie J.
I went on a rainy day.... And i asked for a small cup of ice cream, the server/cashier though i was silly, telling me "why u came below all this rain to just one small ice cream?" Seriously? She was like making laugh of it. It is not her problem if i went there just to buy a bottle of water. How innapropiate. Their ice cream is awesome, texture, flavor everything is good. I can give her 1 star for her opinion :)
(3)
Abbey G.
It's "National Ice Cream Month" aka July thank you to our past President, Ronald Reagan, who in 1984 made "National Ice Cream Month" official in the United States. He deemed that "Ice Cream" was "delicious and nutritious and enjoyed by over 90% of Americans" and therefore not only needed an entire month to honor this iconic treat, but the 3rd Sunday of each July would also be the official "National Ice Cream Day" in the United States. As a fellow American, I found it necessary to eat ice cream on the 3rd Sunday in July and to "Cold Stone" aka Cold Stone Creamery I went. Cold Stone Creamery, a franchised and popular chain of ice cream shops which I frequent when I am actually craving ice cream (which is rare). What sets this location apart from the rest is the friendly staff and management. I do have to knock off a star for this particular location because finding this place is a total mission. I circled around the area multiple times before even finding the place while almost giving up all together actually. There is a huge grand palm tree blocking the signage in the shopping center and then to top it off, the exterior address is being blocked by a concrete pillar when driving by at a drivers eye level from the parking lot. Luckily, the shopping center addresses were in a logical numeric order, so eventually, I finally found the place. After finding this location, I immediately noticed how small and drab the inside of this location is. There is not enough seating and the interior space plan is just cramped. Nonetheless, I need to order my ice cream and celebrate this month in true patriotic fashion. I was almost tempted to try something new because they actually let you SAMPLE WITHOUT A GUILT TRIP (which I love), but then I was quickly reminded as to why I go to Cold Stone over the other ice cream shops, for Cold Stone Creamery's signature "Banana" ice cream with a "mix in" of an actual fresh fruit banana. I like to say that my favorite ice cream is "banana, b-a-n-a-n-a-s"! If you haven't had it, it's delicious! I have been loving this combo for years! It's like a banana milkshake intensified!! Cold Stone's ice cream texture has the perfect balance of ice and cream, almost like a very smooth gelato consistency, and there isn't any artificial flavoring taste which I love. Some people complain that Cold Stone is a bit "pricy" for ice cream, but I am a firm believer that what you pay for is what you get, and Cold Stone does not skimp on quality in comparison to its competitors. SO YOU HAVE AN ALLERGY...Cold Stone has a plan, and it does not involve taking your beloved nuts away... I've always loved how cold stone mixes your ice cream on marble slab, but now that we are in a full blown "allergy era" (::cough cough:: Starbucks that did away with Almond milk), I was wondering how a large American franchise like Cold Stone was going to combat this new "allergic rage" since a vast majority of people love nuts in their ice cream. Well "nuts" are here to stay in Cold Stone land. If you have an allergy, they will still make you something delicious and fresh and allergen free. I actually have a severe coffee allergy and after learning that there is actual coffee in the coffee ice cream, they insisted on remaking my ice cream in a special container to prevent possibly contamination (talk about customer service!!!). I was truly blown away by their reaction. The employees at this location are wonderful, but the franchisee of this location needs to step it up to have the physical components of this store match the excellent employee quality this location has. Until my next ice cream craving (which is basically as frequent as a solar eclipse), Happy National Ice Cream Month!! Now go eat some ice cream...
(4)
Jamie S.
RJ served us, he was quite a character. It was pricy for icecream, but with the customer service.... Well worth it. I will go again.
(5)
Vanessa C.
Very good as always had the cheesecake fantasy..... GREAT Customer service
(4)
Elaine M.
Young staff, hip culture fast service. Love the recommendations, Otherwise I would end up leaving with the same thing each time lol.. Usually young staff means bad c.s. not here. I am there # 1 until I pay at least. ;)
(4)
Dieunane F.
OMG you have to try the Rum raisin ice-cream. It's my favorite guilty pleasure. Coldstone is a friendly atmosphere; I mean where else can you get sweet treats and jingles? They offer a variety of flavors, each as addictive as can be. The pricing is also very reasonable.
Irina K.
The staff is always so nice ! Thank you so much for always having a smile and providing great customer service. Thank you to the manager and the other employee for looking today if I lost my phone or it was stolen. Please check this place out you will not be disappointed. Service and ice cream are always awesome!
(5)Emma N.
Love it ! We went almost every week! My kids love the ice cream there! Its amazing! There are so many favor to choose, also the toppings too!
(5)Natalie J.
I went on a rainy day.... And i asked for a small cup of ice cream, the server/cashier though i was silly, telling me "why u came below all this rain to just one small ice cream?" Seriously? She was like making laugh of it. It is not her problem if i went there just to buy a bottle of water. How innapropiate. Their ice cream is awesome, texture, flavor everything is good. I can give her 1 star for her opinion :)
(3)Abbey G.
It's "National Ice Cream Month" aka July thank you to our past President, Ronald Reagan, who in 1984 made "National Ice Cream Month" official in the United States. He deemed that "Ice Cream" was "delicious and nutritious and enjoyed by over 90% of Americans" and therefore not only needed an entire month to honor this iconic treat, but the 3rd Sunday of each July would also be the official "National Ice Cream Day" in the United States. As a fellow American, I found it necessary to eat ice cream on the 3rd Sunday in July and to "Cold Stone" aka Cold Stone Creamery I went. Cold Stone Creamery, a franchised and popular chain of ice cream shops which I frequent when I am actually craving ice cream (which is rare). What sets this location apart from the rest is the friendly staff and management. I do have to knock off a star for this particular location because finding this place is a total mission. I circled around the area multiple times before even finding the place while almost giving up all together actually. There is a huge grand palm tree blocking the signage in the shopping center and then to top it off, the exterior address is being blocked by a concrete pillar when driving by at a drivers eye level from the parking lot. Luckily, the shopping center addresses were in a logical numeric order, so eventually, I finally found the place. After finding this location, I immediately noticed how small and drab the inside of this location is. There is not enough seating and the interior space plan is just cramped. Nonetheless, I need to order my ice cream and celebrate this month in true patriotic fashion. I was almost tempted to try something new because they actually let you SAMPLE WITHOUT A GUILT TRIP (which I love), but then I was quickly reminded as to why I go to Cold Stone over the other ice cream shops, for Cold Stone Creamery's signature "Banana" ice cream with a "mix in" of an actual fresh fruit banana. I like to say that my favorite ice cream is "banana, b-a-n-a-n-a-s"! If you haven't had it, it's delicious! I have been loving this combo for years! It's like a banana milkshake intensified!! Cold Stone's ice cream texture has the perfect balance of ice and cream, almost like a very smooth gelato consistency, and there isn't any artificial flavoring taste which I love. Some people complain that Cold Stone is a bit "pricy" for ice cream, but I am a firm believer that what you pay for is what you get, and Cold Stone does not skimp on quality in comparison to its competitors. SO YOU HAVE AN ALLERGY...Cold Stone has a plan, and it does not involve taking your beloved nuts away... I've always loved how cold stone mixes your ice cream on marble slab, but now that we are in a full blown "allergy era" (::cough cough:: Starbucks that did away with Almond milk), I was wondering how a large American franchise like Cold Stone was going to combat this new "allergic rage" since a vast majority of people love nuts in their ice cream. Well "nuts" are here to stay in Cold Stone land. If you have an allergy, they will still make you something delicious and fresh and allergen free. I actually have a severe coffee allergy and after learning that there is actual coffee in the coffee ice cream, they insisted on remaking my ice cream in a special container to prevent possibly contamination (talk about customer service!!!). I was truly blown away by their reaction. The employees at this location are wonderful, but the franchisee of this location needs to step it up to have the physical components of this store match the excellent employee quality this location has. Until my next ice cream craving (which is basically as frequent as a solar eclipse), Happy National Ice Cream Month!! Now go eat some ice cream...
(4)Jamie S.
RJ served us, he was quite a character. It was pricy for icecream, but with the customer service.... Well worth it. I will go again.
(5)Vanessa C.
Very good as always had the cheesecake fantasy..... GREAT Customer service
(4)Elaine M.
Young staff, hip culture fast service. Love the recommendations, Otherwise I would end up leaving with the same thing each time lol.. Usually young staff means bad c.s. not here. I am there # 1 until I pay at least. ;)
(4)Dieunane F.
OMG you have to try the Rum raisin ice-cream. It's my favorite guilty pleasure. Coldstone is a friendly atmosphere; I mean where else can you get sweet treats and jingles? They offer a variety of flavors, each as addictive as can be. The pricing is also very reasonable.
(4)