Awesome service from Dakota. Called in an order and he said we can get it earlier. Great customer service, great wings. I had a bad experience at their Germantown location. This location will be my go to spot. Awesome
(5)
David M.
I've been here a few times and it's A-ok...not sure why it's getting 2 stars...their staff has always been friendly...they have some nice drafts...bone in wings have been what I'd expect, etc.
(3)
Joseph B.
Had the jalapeño poppers for an appetizer, cheeseburger, and fties for meal. Topped off with a drink, fantastic. Service was fast and friendly. A great dining experience.
(5)
Brad K.
The service was A-OK when I went back there this time. Buffalo Wild Wings doesn't try to be anything it isn't and it focus' on its strengths - sports, wings, and beer. Their wings are good and the sports atmosphere is good. I don't drink beer on work lunches so I can't comment there. But their Boneless and fries for 7.95 is a pretty good deal.
(3)
Michelle S.
Service was terrible. Our waitress came to our table, threw napkins down, and said "Something to drink?" no greeting or introducing herself. Someone else delivered the food, and it was impossible to get our waitress back for drink refills. I asked another waitress if she could ask our waitress to come over because I wanted another diet coke. She gave me a look and I wasn't sure if she was annoyed with me or our waitress. When she came back a minute later and slammed a diet coke on the table and left, I understood that she was annoyed with me. Not a good vibe at all from this place - will go back to the Pewaukee one in the future.
(1)
Gabriella W.
Best experience at a Buffalo Wild Wings EVER!!! We went in for a late lunch and there was only one other couple in the restaurant. The servers were very attentive. The manager came over to make sure everything was going well. The server and manager made sure our discount was taken off for staying at a nearby hotel. The food was delicious and cooked perfectly! The server brought extra napkins and checked in on us just when we needed it!
(5)
Nick F.
There is a reason this BW3 has 2 stars and the other BW3's in the area is rated higher. I went last Thursday ( $0.60 cent bonless wings) and their was hardly any sauce on the wings, actually 3 of the wings had almost NO sauce on them. The buffalo chips with cheese also was very skimpy with the cheese, although the server i had made up for the lack of quality in the food. And the fact this location still serves Coca-Cola products (for now) was a plus. *UPDATES*: Been here twice now. Both times my wings have had more sauce and the wings were cooked well. The cheese on the buffalo chips has gone up in quantity as well. Still good staff. unfortunately this Location has switched to Pepsi products.
(3)
CK F.
I've been to BW3's periodically in many cities. Usually the food is decent, service is fine and you can watch just about any sports you'd like. Basically a reliable choice for a casual meal, and the kids like it too. But I will NEVER eat at this Brookfield location again. Believe all the bad reviews about dismal service at this particular location! Here's what happened: 5:40 - arrived with wife and 3 kids for a 9th b-day celebration. The birthday girl chose the BW3. It was a Saturday night and restaurant had some people in it but there was no wait 5:45 - polite waiter took our drink and appetizer order 5:55 - cheese curds appetizers arrived. A little greasy and portion was small but OK. Placed our dinner order 6:30 - food has not arrived. Flagged down waiter who said kitchen was backed up. No kidding! Restaurant was not overly busy and there was no large party in sight 6:45 - waiter stopped by and apologized. Said manager would be over shortly 6:50 - group behind us got their food order and they'd arrived after we did. Seems they waited quite a while too 7:00 - no food, no manager. We flagged down the manager and he said he'd look into our order 7:15 - we left the restaurant hungry and went down the street to a fast food place just to feed everyone Other Bw3's in the area are much better. Drive there if you must get your wings fix
(1)
Jennifer C.
I wanted to like this BW3 - I really did but I ended up not being a fan. I sat at the bar and expected decent service, like I have at other BW3s but it was lackluster. Our bartender seemed more occupied with cleaning the cups and doing other random things than serving us - there was such a lag time between getting our drinks to ordering our food to getting our tab. I've gone to the one by Mayfair as well as the one on S 27th St and have gotten far better service than what I have gotten here, even during times that were busy while sitting at the bar. I am not coming back - if I have to, I'm definitely avoiding sitting at the bar.
(1)
Duke L.
Great place to chill and eat. If you're fan of chicken and sports, you will love this place. Lots of seating and variety of foods selection. They have tons of tvs so you can watch whatever sports channel you like. My favorite dish here is asian zing traditional wings.
(4)
Rachel L.
Where to start? We showed up on a cold Friday morning at 11 am just as they opened. We were seated in the bar and the waitress brought our drinks as normal however, she was not seen again for the next 20 minutes. We sat patiently awaiting the opportunity to order our food. When we finally did we then waited another 25 minutes or so to receive our food. Mind you there were only approximately 10 or less other patrons in the establishment. We ordered 20 wings, aka a large order, and our friend ordered 10. Nothing crazy or out off the ordinary. When the food did arrive we weren't given boats to put the bones in, and resorted to using our silverware napkins. The food was hot and delicious, but we were given only 15 of our 20 and the two different types of sauced wings were mixed together. On the very last wing one of the three of us was finally given a bone boat. this was by the manager who had happened to pass by. From the time our food was dropped off until the time we finished and long after our waitress was nowhere to be seen. We informed the manager that some of our food was not served, and wanted drink refills, but couldn't get those either as our waitress had gone into hiding. When we did see her again she gave the script of being so overwhelmed etc. We asked for a to go box and she disappeared again. The manager essentially took care of getting our friend a to go box, and us drinks to go. Basically, we don't understand what the f**k happened and our friend was late for work. We seriously should have listened to the 1.5 rating we saw they had. Disappointed to say the least.
(1)
Aaron G.
I've been here a few times recently, usually after 8pm on a weekday. I would not advise going if you are looking for courteous and prompt service as the individuals working don't have the capacity to give you either. It's taken at least 40 min to get an order of 30 wings when my friends and I have been one of three tables in the entire bar.
(1)
Mit L.
Boneless wigns that taste like dried up roadkill dragged through a putrid concoction of sauces and tossed in a magical box that removes any trace of heat before you get a single bite.
(1)
AJ D.
I ordered an electric lemonade. Finished my first and ordered my second. They forgot the lemonade the second time. There is never consistency with them. Their drink menu is not consistent with what they actually serve when it comes to beer selections. My burger was okay but nothing I absolutely loved.
(2)
John F.
Great place to watch a game! I am in love with the chilli con ceso!
(5)
Joe C.
Kind of done with this place. Tried it a few times right after opening...service was not great, but they have a bunch of high school kids working so what do you expect? Last couple times the boneless wings were not even luke warm and were so hard and crunchy I could barely cut them. Maybe the BW3's by Krispe Kreme has gotten their act back together.
(2)
Frank A.
Came on late on Saturday night and had some food at the bar. The bartenders were friendly. Wings are good I ordred a snack size medium and buffalo chips with cheese. Will be back
(4)
Bossman_TheBest M.
Buffalo Wild Wings has an experience like no other, they have great wings and a great selection of drinks, it has a good menu for kids. They have Buzztime Trivia, Poker, and other video games on their Buzztime tablets. They also have 40 TVs to watch every sports game known to man. It is a great place to watch NCAA Championship games.
(5)
Shawn M.
So, Papa Murphy's apparently closes when Matlock comes on so we decided to give a different Bdubs this week. After last weeks abysmal performance in New Berlin, we weren't holding our breath. I have to say that I'm quite glad we took the chance. We were promptly seated and within a minute, we were greeted by our waitress, Mackenzie. In every way, she excelled in her duties. When asked about the limited time Mongolian sauce, not only was she informative, she offered a sample for ordering. It's good by the way: Nice spice, hint of vinegar, and barbecue...had six boneless. I would say more about the chow, but hey...who hasn't been to BW's... Anyway, Mackenzie made sure our drinks were kept full and promptly checked to see if we needed anything. About the only complaint, hence the lack of a fifth star, would be, in case no one noticed. It's baseball season. Lord knows we're bombarded by the basketball and the never-ending Felony League coverage. But it would be nice that with the 527 televisions in the place, more than one could have been turned to a single ballgame. Nope, we were bombarded with some drivel about some draft going on by the NBA. Anyone paying attention would have noticed that not one customer was paying any mind to that nonsense. Lord knows during that insufferable football season, every TV would have had a different game on and were there not enough to fill each screen, replays of games past would be rebroadcast. I didn't intend on spending more time griping about the broadcasts as the service was outstanding and that's really why I wanted to post about the experience. I can say that we will be back to this location again. Even upon leaving, a waitress whose hands were full, made sure to thank us and extended an offer to return.
(4)
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Address :16750 W. Bluemound Road,Suite G
Brookfield, WI, 53005
Sorry, Store hours have not been updated. If you are the owner of this restaurants. Please update the store hours.
Specialities
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Bike Parking : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Good For Dancing : No Alcohol : Full Bar Happy Hour : Yes Outdoor Seating : Yes Wi-Fi : Free Has TV : Yes
Linda W.
Awesome service from Dakota. Called in an order and he said we can get it earlier. Great customer service, great wings. I had a bad experience at their Germantown location. This location will be my go to spot. Awesome
(5)David M.
I've been here a few times and it's A-ok...not sure why it's getting 2 stars...their staff has always been friendly...they have some nice drafts...bone in wings have been what I'd expect, etc.
(3)Joseph B.
Had the jalapeño poppers for an appetizer, cheeseburger, and fties for meal. Topped off with a drink, fantastic. Service was fast and friendly. A great dining experience.
(5)Brad K.
The service was A-OK when I went back there this time. Buffalo Wild Wings doesn't try to be anything it isn't and it focus' on its strengths - sports, wings, and beer. Their wings are good and the sports atmosphere is good. I don't drink beer on work lunches so I can't comment there. But their Boneless and fries for 7.95 is a pretty good deal.
(3)Michelle S.
Service was terrible. Our waitress came to our table, threw napkins down, and said "Something to drink?" no greeting or introducing herself. Someone else delivered the food, and it was impossible to get our waitress back for drink refills. I asked another waitress if she could ask our waitress to come over because I wanted another diet coke. She gave me a look and I wasn't sure if she was annoyed with me or our waitress. When she came back a minute later and slammed a diet coke on the table and left, I understood that she was annoyed with me. Not a good vibe at all from this place - will go back to the Pewaukee one in the future.
(1)Gabriella W.
Best experience at a Buffalo Wild Wings EVER!!! We went in for a late lunch and there was only one other couple in the restaurant. The servers were very attentive. The manager came over to make sure everything was going well. The server and manager made sure our discount was taken off for staying at a nearby hotel. The food was delicious and cooked perfectly! The server brought extra napkins and checked in on us just when we needed it!
(5)Nick F.
There is a reason this BW3 has 2 stars and the other BW3's in the area is rated higher. I went last Thursday ( $0.60 cent bonless wings) and their was hardly any sauce on the wings, actually 3 of the wings had almost NO sauce on them. The buffalo chips with cheese also was very skimpy with the cheese, although the server i had made up for the lack of quality in the food. And the fact this location still serves Coca-Cola products (for now) was a plus. *UPDATES*: Been here twice now. Both times my wings have had more sauce and the wings were cooked well. The cheese on the buffalo chips has gone up in quantity as well. Still good staff. unfortunately this Location has switched to Pepsi products.
(3)CK F.
I've been to BW3's periodically in many cities. Usually the food is decent, service is fine and you can watch just about any sports you'd like. Basically a reliable choice for a casual meal, and the kids like it too. But I will NEVER eat at this Brookfield location again. Believe all the bad reviews about dismal service at this particular location! Here's what happened: 5:40 - arrived with wife and 3 kids for a 9th b-day celebration. The birthday girl chose the BW3. It was a Saturday night and restaurant had some people in it but there was no wait 5:45 - polite waiter took our drink and appetizer order 5:55 - cheese curds appetizers arrived. A little greasy and portion was small but OK. Placed our dinner order 6:30 - food has not arrived. Flagged down waiter who said kitchen was backed up. No kidding! Restaurant was not overly busy and there was no large party in sight 6:45 - waiter stopped by and apologized. Said manager would be over shortly 6:50 - group behind us got their food order and they'd arrived after we did. Seems they waited quite a while too 7:00 - no food, no manager. We flagged down the manager and he said he'd look into our order 7:15 - we left the restaurant hungry and went down the street to a fast food place just to feed everyone Other Bw3's in the area are much better. Drive there if you must get your wings fix
(1)Jennifer C.
I wanted to like this BW3 - I really did but I ended up not being a fan. I sat at the bar and expected decent service, like I have at other BW3s but it was lackluster. Our bartender seemed more occupied with cleaning the cups and doing other random things than serving us - there was such a lag time between getting our drinks to ordering our food to getting our tab. I've gone to the one by Mayfair as well as the one on S 27th St and have gotten far better service than what I have gotten here, even during times that were busy while sitting at the bar. I am not coming back - if I have to, I'm definitely avoiding sitting at the bar.
(1)Duke L.
Great place to chill and eat. If you're fan of chicken and sports, you will love this place. Lots of seating and variety of foods selection. They have tons of tvs so you can watch whatever sports channel you like. My favorite dish here is asian zing traditional wings.
(4)Rachel L.
Where to start? We showed up on a cold Friday morning at 11 am just as they opened. We were seated in the bar and the waitress brought our drinks as normal however, she was not seen again for the next 20 minutes. We sat patiently awaiting the opportunity to order our food. When we finally did we then waited another 25 minutes or so to receive our food. Mind you there were only approximately 10 or less other patrons in the establishment. We ordered 20 wings, aka a large order, and our friend ordered 10. Nothing crazy or out off the ordinary. When the food did arrive we weren't given boats to put the bones in, and resorted to using our silverware napkins. The food was hot and delicious, but we were given only 15 of our 20 and the two different types of sauced wings were mixed together. On the very last wing one of the three of us was finally given a bone boat. this was by the manager who had happened to pass by. From the time our food was dropped off until the time we finished and long after our waitress was nowhere to be seen. We informed the manager that some of our food was not served, and wanted drink refills, but couldn't get those either as our waitress had gone into hiding. When we did see her again she gave the script of being so overwhelmed etc. We asked for a to go box and she disappeared again. The manager essentially took care of getting our friend a to go box, and us drinks to go. Basically, we don't understand what the f**k happened and our friend was late for work. We seriously should have listened to the 1.5 rating we saw they had. Disappointed to say the least.
(1)Aaron G.
I've been here a few times recently, usually after 8pm on a weekday. I would not advise going if you are looking for courteous and prompt service as the individuals working don't have the capacity to give you either. It's taken at least 40 min to get an order of 30 wings when my friends and I have been one of three tables in the entire bar.
(1)Mit L.
Boneless wigns that taste like dried up roadkill dragged through a putrid concoction of sauces and tossed in a magical box that removes any trace of heat before you get a single bite.
(1)AJ D.
I ordered an electric lemonade. Finished my first and ordered my second. They forgot the lemonade the second time. There is never consistency with them. Their drink menu is not consistent with what they actually serve when it comes to beer selections. My burger was okay but nothing I absolutely loved.
(2)John F.
Great place to watch a game! I am in love with the chilli con ceso!
(5)Joe C.
Kind of done with this place. Tried it a few times right after opening...service was not great, but they have a bunch of high school kids working so what do you expect? Last couple times the boneless wings were not even luke warm and were so hard and crunchy I could barely cut them. Maybe the BW3's by Krispe Kreme has gotten their act back together.
(2)Frank A.
Came on late on Saturday night and had some food at the bar. The bartenders were friendly. Wings are good I ordred a snack size medium and buffalo chips with cheese. Will be back
(4)Bossman_TheBest M.
Buffalo Wild Wings has an experience like no other, they have great wings and a great selection of drinks, it has a good menu for kids. They have Buzztime Trivia, Poker, and other video games on their Buzztime tablets. They also have 40 TVs to watch every sports game known to man. It is a great place to watch NCAA Championship games.
(5)Shawn M.
So, Papa Murphy's apparently closes when Matlock comes on so we decided to give a different Bdubs this week. After last weeks abysmal performance in New Berlin, we weren't holding our breath. I have to say that I'm quite glad we took the chance. We were promptly seated and within a minute, we were greeted by our waitress, Mackenzie. In every way, she excelled in her duties. When asked about the limited time Mongolian sauce, not only was she informative, she offered a sample for ordering. It's good by the way: Nice spice, hint of vinegar, and barbecue...had six boneless. I would say more about the chow, but hey...who hasn't been to BW's... Anyway, Mackenzie made sure our drinks were kept full and promptly checked to see if we needed anything. About the only complaint, hence the lack of a fifth star, would be, in case no one noticed. It's baseball season. Lord knows we're bombarded by the basketball and the never-ending Felony League coverage. But it would be nice that with the 527 televisions in the place, more than one could have been turned to a single ballgame. Nope, we were bombarded with some drivel about some draft going on by the NBA. Anyone paying attention would have noticed that not one customer was paying any mind to that nonsense. Lord knows during that insufferable football season, every TV would have had a different game on and were there not enough to fill each screen, replays of games past would be rebroadcast. I didn't intend on spending more time griping about the broadcasts as the service was outstanding and that's really why I wanted to post about the experience. I can say that we will be back to this location again. Even upon leaving, a waitress whose hands were full, made sure to thank us and extended an offer to return.
(4)