Absolutely love the chicken sandwich. I have gone to almost every chick fila in memphis but today service was a bit rude. Cashier did not acknowledge us and we just waited. I waited in line for sauce again and was not acknowledge.
(4)
Christan H.
Chick-Fil-A's are pretty much always great. Fast and friendly service and the food it always fresh. I love that they employ people with special needs at this location. It's really the only fast food place that I go to!
(5)
The T.
It's Chick-fil-a. Fast food will always get 1 star. However if your hungry on the road, it serves it's purpose.
(1)
Jessica M.
It's always my pleasure to go to Chick-Fil-A. All I can say is get as much Chick-Fil-A sauce as they will give you.
(5)
Larry P.
You can't really go wrong with this place. Food always good. They are fast friendly a place where everyone is smiling and it makes you day go better service with a smile.
(5)
Hoang N.
Every time I go here they some how mess something up. Twice I have gone through the drive thru and been giving my food and drink with out being given a straw. The last time I was here, I ordered food, was given my drink and the girl at the window stared at me, went up to another person and said to them "this guy is creepily staring at me" when they gentleman came up to the window and asked what the problem was. I told them that I wasn't given my food yet. No apology, a bag was just thrusted at me. Terrible service at this location.
(1)
Paul F.
Mass production food at its best. Consistently good always friendly service and always busy. Not cheap but at least it's good!!!
(3)
Michael S.
The food is fantastic. The service is personal and very friendly. So what is not to like about Chik-Fil-A? Well, the organization of everything is HORRIBLE. Just getting from the parking lot to the door requires taking your life in your hands. Once you get in, if it's a busy time, EVERYBODY is gathered at the counter. While you eat, you constantly hear names being called 3 to 5 times for completed orders. They do free refills but the machines are all behind the counter requiring customers who aren't placing orders to gather at the counter mingled into the crowd. I suggest a dining room about twice as large with a dedicated drink station in the dining room. Then, give customers a numbered receipt and dedicate one end of the counter to delivering orders to customers by a number displayed on the wall. Keep 3/4 of the counter dedicated to taking orders. Really, the problem here is a nice one to have - so many people love Chik-Fil-A. The stores all just seem like they are design to serve small numbers of people even though crowds show up regularly. As I said, the food is out of this world and healthy for the most part. The service is the best of all fast food restaurants "My pleasure" is a phrase I commonly hear here and it's awesome to see that kind of politeness. It's just a shame that all of that quality food and service are overshadowed by an experience that leaves one feeling quite literally lost in the crowd. Still - you can't go wrong at Chik-Fil-A and that's why the restaurant gets 4 stars why the designers cost it a star. As I write this cars are wrapped around the building waiting for drive-thru - yet another testament to a great restaurant poorly designed.
(4)
Natt A.
I stopped by earlier this morning for breakfast before my long drive back to East Tennessee. The drive through line was long but it seemed to be moving quick! Regardless, I always walk in to order to go and Chik-fil-a. The line inside wasn't too bad and I was able to place my order quick. You could tell there was a "rushed" feeling during the peak breakfast time and the staff was trying to be efficient and get people in and out. So no stars taken away from the service as I received my small cup of coffee quick and my to go order as well -- combo spicy chicken biscuit and a 3-count chicken minis. As I walked back to the car, organized the food so I can safely eat it on the go, and left the parking lot, this is where the two stars were taken away. Firstly, my hashbrown bites were more on the soggy side than crispy. Ehh, they were busy so must have rushed a bit. My spicy chicken biscuit was quickly thrown together and wrapped, so it was a tad sloppy, but the chicken was not crispy and the biscuit was not as fluffy as the usual chik-fil-a biscuits. Lastly, the chicken minis were sloppily packaged with the buns flat and hard (not fluffy) and the chicken not fully golden crisp and falling apart. I literally had to peel the bread off the package in order to eat the minis. By no means will this stop me from going to Chik-fil-a, but I do expect quality and respect with their food in any location. I'm sure it was just bad timing with t being busy and rushed, and maybe I was just the unlucky one who had these detailed problems.
(3)
Andrea G.
Fastest chick in town! No matter how long the line is - I have never waited longer than 5 mins. the food is always great and the staff are always friendly. They do excellent with large orders as well including catering. Love the new lemonade milkshakes!
(5)
Paulette B.
I have never been a fan of JUST chicken places, but WOW these little chickens must smoke a little crack cocaine before they die. This chicken is flavorful, juicy and the crust is just-right crispy. And I have tried a few in town and out of town, no difference. And you just can't beat someone smiling and calling out your name personally for your food. Love that personal touch. The price is comparable and the selection is not as typical with lots of healthy alternatives. I will be back.
(5)
Ali D.
We are very happy with this location. They handle a crowd efficiently and almost everyone I've encountered on their staff offers a cheery disposition! While this place can be extremely swamped at prime meal times, it's not as bad on off peak hours! I wish the company would invest in expanding this location both for the inside, parking lot, and drive-thru! I can bet this location brings in enough money to justify the changes.
(4)
Trilce M.
You can't complain much about any Chick Fil a. You get great customer most of the time, because "it is their pleasure" to help you. This chick fil a is good, clean and even when it is very crowded they still give you good service. Only 4 stars well lets keep it real it is a fast food restaurant.
(4)
Teresa F.
I always love Chick-fil-A... even if I don't agree with their politics, I can't help myself.
(4)
Jason L.
This was my first Chick-Fil-A experience. I tried many years ago in Louisville, but alas, it was a Sunday and i didn't know these religious folk were closed. Gays, politics, etc.. whatevs... i dont care about their views, i'm here for the chicken, and good it was! Service was fast & friendly, albeit a bit ditzy. The blonde at the counter seemed new and she couldn't figure out how to work the register. The chicken sandwich was tasty, fresh, and not greasy at all. The pickle added just the right amount of crunch and acidity to a sandwich that was savory and filling. I anticipated having to buy a 2nd sandwich to fill me up before a day of road tripping, but I was stuffed and barely finished 1. Great chicken sandwiches, and 20 times better then McDonalds copy-cat version.
(4)
Don A.
Best fast food chicken period. My favorite is the chicken biscuit for breakfast. Light, fluffy, and crunchy! Goes great with tater-tot hash browns and coffee. Their chicken nuggets are the best. Just the right texture. And I love the chicken sandwich with lemonade. The only negative thing I can say is that this place is super-busy. The line usually winds around the building even though they have two places for to-go orders. They do a lot of good in the community and it's nice that their employees get Sundays off.
(5)
Reid R.
As far as fast-food goes, Chic-fil-a is probably the best around.
(4)
Liz J.
I frequent this Chick-Fil-A location and have for a long time. I always receive consistent, cheerful service, including my special requests like extra pickles on my sandwich and unsweet tea topped off with lemonade. They have a man who helps to control traffic during busy times as the lot is very congested. I also really love that every single person working the drive-thru ends with "My pleasure" after I thank them.
(5)
Garry R.
This is a nice place, but it doesn't have wifi. I usually go here with my family and go to the one on south Germantown or Poplar during weekdays because they have wifi.
(4)
Bea A.
I had a bug in my sandwich and was sick to my stomach.
(1)
Dimitri M.
Best fast food joint around, get you a lemonade & some waffle fries.
(2)
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Address :2849 N Germantown Pkwy
Memphis, TN, 38133
Sorry, Store hours have not been updated. If you are the owner of this restaurants. Please update the store hours.
Specialities
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Breakfast Parking : Private Lot Bike Parking : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : No Outdoor Seating : No Wi-Fi : No Has TV : No Waiter Service : No Drive-Thru : Yes Caters : Yes
Mary N.
Absolutely love the chicken sandwich. I have gone to almost every chick fila in memphis but today service was a bit rude. Cashier did not acknowledge us and we just waited. I waited in line for sauce again and was not acknowledge.
(4)Christan H.
Chick-Fil-A's are pretty much always great. Fast and friendly service and the food it always fresh. I love that they employ people with special needs at this location. It's really the only fast food place that I go to!
(5)The T.
It's Chick-fil-a. Fast food will always get 1 star. However if your hungry on the road, it serves it's purpose.
(1)Jessica M.
It's always my pleasure to go to Chick-Fil-A. All I can say is get as much Chick-Fil-A sauce as they will give you.
(5)Larry P.
You can't really go wrong with this place. Food always good. They are fast friendly a place where everyone is smiling and it makes you day go better service with a smile.
(5)Hoang N.
Every time I go here they some how mess something up. Twice I have gone through the drive thru and been giving my food and drink with out being given a straw. The last time I was here, I ordered food, was given my drink and the girl at the window stared at me, went up to another person and said to them "this guy is creepily staring at me" when they gentleman came up to the window and asked what the problem was. I told them that I wasn't given my food yet. No apology, a bag was just thrusted at me. Terrible service at this location.
(1)Paul F.
Mass production food at its best. Consistently good always friendly service and always busy. Not cheap but at least it's good!!!
(3)Michael S.
The food is fantastic. The service is personal and very friendly. So what is not to like about Chik-Fil-A? Well, the organization of everything is HORRIBLE. Just getting from the parking lot to the door requires taking your life in your hands. Once you get in, if it's a busy time, EVERYBODY is gathered at the counter. While you eat, you constantly hear names being called 3 to 5 times for completed orders. They do free refills but the machines are all behind the counter requiring customers who aren't placing orders to gather at the counter mingled into the crowd. I suggest a dining room about twice as large with a dedicated drink station in the dining room. Then, give customers a numbered receipt and dedicate one end of the counter to delivering orders to customers by a number displayed on the wall. Keep 3/4 of the counter dedicated to taking orders. Really, the problem here is a nice one to have - so many people love Chik-Fil-A. The stores all just seem like they are design to serve small numbers of people even though crowds show up regularly. As I said, the food is out of this world and healthy for the most part. The service is the best of all fast food restaurants "My pleasure" is a phrase I commonly hear here and it's awesome to see that kind of politeness. It's just a shame that all of that quality food and service are overshadowed by an experience that leaves one feeling quite literally lost in the crowd. Still - you can't go wrong at Chik-Fil-A and that's why the restaurant gets 4 stars why the designers cost it a star. As I write this cars are wrapped around the building waiting for drive-thru - yet another testament to a great restaurant poorly designed.
(4)Natt A.
I stopped by earlier this morning for breakfast before my long drive back to East Tennessee. The drive through line was long but it seemed to be moving quick! Regardless, I always walk in to order to go and Chik-fil-a. The line inside wasn't too bad and I was able to place my order quick. You could tell there was a "rushed" feeling during the peak breakfast time and the staff was trying to be efficient and get people in and out. So no stars taken away from the service as I received my small cup of coffee quick and my to go order as well -- combo spicy chicken biscuit and a 3-count chicken minis. As I walked back to the car, organized the food so I can safely eat it on the go, and left the parking lot, this is where the two stars were taken away. Firstly, my hashbrown bites were more on the soggy side than crispy. Ehh, they were busy so must have rushed a bit. My spicy chicken biscuit was quickly thrown together and wrapped, so it was a tad sloppy, but the chicken was not crispy and the biscuit was not as fluffy as the usual chik-fil-a biscuits. Lastly, the chicken minis were sloppily packaged with the buns flat and hard (not fluffy) and the chicken not fully golden crisp and falling apart. I literally had to peel the bread off the package in order to eat the minis. By no means will this stop me from going to Chik-fil-a, but I do expect quality and respect with their food in any location. I'm sure it was just bad timing with t being busy and rushed, and maybe I was just the unlucky one who had these detailed problems.
(3)Andrea G.
Fastest chick in town! No matter how long the line is - I have never waited longer than 5 mins. the food is always great and the staff are always friendly. They do excellent with large orders as well including catering. Love the new lemonade milkshakes!
(5)Paulette B.
I have never been a fan of JUST chicken places, but WOW these little chickens must smoke a little crack cocaine before they die. This chicken is flavorful, juicy and the crust is just-right crispy. And I have tried a few in town and out of town, no difference. And you just can't beat someone smiling and calling out your name personally for your food. Love that personal touch. The price is comparable and the selection is not as typical with lots of healthy alternatives. I will be back.
(5)Ali D.
We are very happy with this location. They handle a crowd efficiently and almost everyone I've encountered on their staff offers a cheery disposition! While this place can be extremely swamped at prime meal times, it's not as bad on off peak hours! I wish the company would invest in expanding this location both for the inside, parking lot, and drive-thru! I can bet this location brings in enough money to justify the changes.
(4)Trilce M.
You can't complain much about any Chick Fil a. You get great customer most of the time, because "it is their pleasure" to help you. This chick fil a is good, clean and even when it is very crowded they still give you good service. Only 4 stars well lets keep it real it is a fast food restaurant.
(4)Teresa F.
I always love Chick-fil-A... even if I don't agree with their politics, I can't help myself.
(4)Jason L.
This was my first Chick-Fil-A experience. I tried many years ago in Louisville, but alas, it was a Sunday and i didn't know these religious folk were closed. Gays, politics, etc.. whatevs... i dont care about their views, i'm here for the chicken, and good it was! Service was fast & friendly, albeit a bit ditzy. The blonde at the counter seemed new and she couldn't figure out how to work the register. The chicken sandwich was tasty, fresh, and not greasy at all. The pickle added just the right amount of crunch and acidity to a sandwich that was savory and filling. I anticipated having to buy a 2nd sandwich to fill me up before a day of road tripping, but I was stuffed and barely finished 1. Great chicken sandwiches, and 20 times better then McDonalds copy-cat version.
(4)Don A.
Best fast food chicken period. My favorite is the chicken biscuit for breakfast. Light, fluffy, and crunchy! Goes great with tater-tot hash browns and coffee. Their chicken nuggets are the best. Just the right texture. And I love the chicken sandwich with lemonade. The only negative thing I can say is that this place is super-busy. The line usually winds around the building even though they have two places for to-go orders. They do a lot of good in the community and it's nice that their employees get Sundays off.
(5)Reid R.
As far as fast-food goes, Chic-fil-a is probably the best around.
(4)Liz J.
I frequent this Chick-Fil-A location and have for a long time. I always receive consistent, cheerful service, including my special requests like extra pickles on my sandwich and unsweet tea topped off with lemonade. They have a man who helps to control traffic during busy times as the lot is very congested. I also really love that every single person working the drive-thru ends with "My pleasure" after I thank them.
(5)Garry R.
This is a nice place, but it doesn't have wifi. I usually go here with my family and go to the one on south Germantown or Poplar during weekdays because they have wifi.
(4)Bea A.
I had a bug in my sandwich and was sick to my stomach.
(1)Dimitri M.
Best fast food joint around, get you a lemonade & some waffle fries.
(2)