My co-workers and i recently ordered online from pita pit. Thinking "oh this is easy! then we can pick it up and enjoy a good pita" wrong.. they literally messed up all 7 of our orders, i didn't get sauce or cheese on mine, another got BBQ sauce on his BUFFALO chicken pita, and two others with no cheese and the wrong veggies. It's ridiculous how messed up our online order was. Last time i went in there, they dropped my order slip on the ground and 5 people went in front of me because they didn't have my order. Then finally they noticed i was waiting and ask me what i was waiting for....uhh my pita! I don't think i will be coming back to the state street location..
(1)
Lewis Marklin M.
I come from Hollywood to Salem constantly to visit my mom and to help her to film her China painting TV show down the street at CCTV studios. When I am here like today, I literally run down the alleyway like a kid chasing the ice cream man, and get this, it's health food! Whoever said that health food has no flavor has never been to the Pit! Whether you are a serious carnivore like me or a vegetarian or vegan like some of my friends, this place is amazing. The artists and employees are super friendly, the ingredients are so fresh, unlike my last 5 or 10 visits to random Subway sandwich shops and I love the soft drink dispenser that gives you lots of options especially since I gave up caffein. I got vitamin water. Great place.
(5)
Rylee O.
Favorite place to grab a quick bite. The staff is always friendly and gives me a positive experience. The staff seems like they actually care which is hard to find these days.
(5)
Michelle O.
Love the Pita Pit. I think some of the employees could use a little more people skills, but none the less, the food is delicious. The building and eating area is always clean ( at least when I am there)
(4)
Samantha B.
I love this place. I eat here everyday on my lunch break, and the staff is so friendly. There is only one person who works there that is not as friendly or cheerful as the rest, but its okay. I love the food, staff, and atmosphere. Great addition to the downtown area. The Gyro is delicious.
(5)
Bryan W.
Quite a few different choices of Pita's. The staff is always fast and friendly. The restaurant is clean and they have great breakfast pitas!
(4)
Joel M.
Please fill my pita with your apathy, man behind the counter. The other toppings are equally unappealing, and I sense that you need the the release. Fill that pita to the brim. Pour the sauce of apathy inside until you feel cleansed of this immobilizing lethargy. I probably won't eat that pita, but I will consider it money well spent.
(2)
Teri S.
After reading the reviews for Pita Pit I was a little surprised at all the negative reviews. I have never had a bad experience here. I really like all the different choices of pitas you can get. My favorite is the turkey, bacon, avocado. I always get mine as a salad because of gluten issues. You get a very large portion of food for what you pay. Every time I have been there the veggies have been really fresh and tasty. I would recommend that you get your food to go. They don't have very much seating and if it is busy it gets really loud inside. Some of the employees are really friendly, but others need to work on that. If you are offended or judgmental about people with tattoos and piercings then you probably shouldn't frequent this restaurant. I don't think I have seen an employee there that isn't pierced and tattooed.
(4)
Eric E.
Went in there today and it was freezing in the restaurant. I think it was about the same temp in the place as it was outside. I couldn't take my jacket off and I was shivering as I ate my Pita. As to the food, it's like a Subway but with Pita's rather than bread. If you like Subway and Pita's then you will like this place.
(4)
Erin H.
Love love love the Pita Pit. I don't know what gastrointestinal distress everyone else is talking about, as I've always been fine afterward. I've only every ordered the falafel though, so maybe that has something to do with it. When I'm in a hurry and don't want greasy garbage or bland Subway, I head to the Pita Pit. I love falafel and love that there's a place in this town to get it quickly (other than my own kitchen).
(4)
Mike B.
Tried the Pita Pit yesterday with my Partner. We were shopping downtown and got hungry as we were leaving the downtown area so we popped in. I was a little surprised at the decor. As Chuck B. pointed out, it was very garish and a little on the juvenile side. There were two staff behind the counter, both young women who appeared to have much better things to do than work at the Pita Pit. I perused their menu and noticed on the door there was an advertisement for their Gyro, Dagwood and Souvlaki Pita's. I opted for the Souvlaki, and topped it with a Berry smoothie. I sat down at a table that was too small for adults, and waited. My partner remained at the 'fixin' counter. The next thing I know, I am being asked what I want in my pita. "Whatever is supposed to be in a Souvlaki" was my response. I got an eye roll from the gal behind the counter as she said; "It has whatever you want in it." This struck me as odd, because certain named sandwiches have certain ingredients in them...this is why I ordered the Souvlaki in the first place, I didn't want to decide what to put in my meal. After making a few selections of vegies and cheeses, I watched incredulously as the gal flung the ingredients into the pita. The result was that I received a pita that was layered and worked my way through those layers. I think that the Pita Pit is probably more busy on the weekdays as it sits directly across the street from Marion County Courthouse, so perhaps the Saturday staff are not so bright. It will be a while before I go back, because frankly, I wasn't that impressed.
(2)
Savannah B.
It is good food. However the woman who says that she is the manager is a disappointment. She is slow and not willing to help her employees when they are busy. She does not convey that she genuinely appreciates her customers. I have introduced tens of my co-workers to this specific location. My job site ordered lunch for over 100 employees, that was based on my supervisor's suggestion. He had never heard of the place until I bought him a pita. That order would have not been placed unless it was for a patron passing along the word. (in this case, me) Lindsay had mentioned that on her request that I was no longer welcome there. I asked to speak to the owner and she said that he doesn't like to be bothered. I would like to think that an owner would like to receive input from their patrons. I hadn't passed along the word to my supervisor, really, well, because once I drive down the street, Lindsay isn't worth another thought. However, when I do pass it downtown, I do feel what she is doing is wrong. Pita Pit is awesome. The management can be replaced.
(1)
Alysen P.
Pita Pit? More like Poop Pit! The servers were moody and there is no real communication on how to order or what costs extra. I saw my server throw away probably 5 pitas because he was trying to split the pita in half with his man thumbs.....get a knife and cut the pita with it!!!! Will not be returning.
(2)
Seth K.
Another reviewer said "Subway but with Pita's" that true but they have fresh produce and meat. The staff are young and don't really care about the customers but the food quality is wonderful. If you are looking for a place that is just another sandwich shop here it is. I would stay to take your order to go since the inside the place in small.
(3)
Arianna F.
I honestly don't know what a lot of the other reviewers are talking about, since I have eaten at this Pita Pit dozens of times and never once had a problem with the food. I make it a point to try something different every few times and I have never been disappointed with my order. The staff are generally friendly and always knowledgeable. They do come with dreadlocks, tattoos and piercings. This makes no difference in the quality of the food or the atmosphere, but apparently it turns some people off. Ridiculous in my point of view, though the fun freaks of the Pita Pit could sometimes use an attitude adjustment (smiling never hurt anyone?) it has never been truly bad service, Yummy, fresh, healthy, reasonably priced and quick decent service? Absolutely. I am a fan and would definitely recommend,
(4)
Savannah Veronica J.
We won't be returning. Got the wrong order and when we went back they said, "look here no the receipt it says.... " I don't care what the receipt says, if its wrong its wrong. I hate humus... they claim I ordered a humus sandwich. The whole purpose of going there was to get a falafel pita. So then I ordered another one.... eventually we went down the street to The Falafel King. A locally owned small business. Great customer service, we got what we ordered and we helped our own economy! Bye bye, corporation!
(1)
Robin Z.
My daughter and I thought it was great. Like Subway +++. Great c value for the price and quality.
(5)
Jenni H.
I was pretty happy to see a Pita Pit opening up in Salem. I love the food! You have a lot of choices and the food can be more on the healthy side of fast food - but also on the not as healthy, giant portion side if you're into that. The food is just as good as at any other Pita Pit, but the service at this location sucks. I was also unhappy about the seating (very little and the seats are right where the line to make your order is), but then recently noticed there's upstairs seating. If you like a good alternative to a sandwich with more options than usual, this is a great place to go. If you're looking for service with a smile, this isn't your place.
(3)
Rick H.
Overpriced. Staff looks like a freak show. Seating is almost nil. The staff needs to be replaced with humans.
(1)
Mel L.
My fav place to eat in salem! I go at least one time a week. Service is excellent and the food is always fresh and amazing :-) great for those of us on weight watchers
(5)
Andy H.
Wow. For a short price you get a huge stuffed pita!! Yum!!! I don't think I've ever had food this good for a low price!
(5)
Josh W.
Love Pita Pit! Healthy, fast, tasty! Enough said. More of a take out than dine in.
(4)
Joe G.
ZERO stars! Stay away at all costs! I completely agree with the other negative reviews but would also like to add this: the service sucks with a capital S! I have not seen attitudes like I saw here anywhere else, and I travel quite a lot in the US and overseas. This chic at the register might as well work at the state prison with all her charms. While the food may at times be passable (and only then if you tell them how to make it every step of the way and make sure they cook the meat - seriously!) however even in Salem you can find much better food at decent prices. If you don't mind undercooked and possibly cross-contaminated food, screw-you customer service, and waiting way too long to get your sandwich, you may not mind eating here. If on the other hand you like to be treated like a human being and you don't want bozos cooking your food, go somewhere else. Really.
(1)
Mira N.
Four stars if you're lookin to spend some quality time with your commode, otherwise this place may not warrant a single star. I don't know what it is about Pita Pit but each of my three visits there has resulted in what my friend calls "bubbly guts." Lest you wonder if I ordered the same thing every time, I did not. Three separate occasions (with considerable time in between them) - one result: gastrointestinal distress. Perhaps that is TMI for some people but at least you've been warned. The idea of the place seems good -- Subway meets Americanized Middle Eastern options. Pitas? Hummus? Tazatziki? Falafel? Bring it on! With generous portions to boot! However, the reality is the service is mediocre (a bunch of teenagers with plenty else they'd rather be doing) and the taste is just OK... it's the aftermath that is the real deal-killer. If you don't mind that - or you're looking for bulimia alternatives to preserve your tooth enamel - then, by all means, surrender your body to the Pit. Otherwise, I'd suggest steering clear.
(1)
Bob E.
Great food. Something different. Try the pita chips. They make them right there. But, if there is a long line, come back another time. Once they get backed up, they never get caught up. The business model is not designed to handle a rush of customers.
(4)
Courtney H.
My absolute favorite breakfast/lunch place anywhere! Fresh, yummy, and healthy... Good stuff. I just wish they'd start delivery service again (please please please)
(5)
Yasmien H.
Yay, I like this place. The workers are super nice and the food is super delicious! There's never a line which is great for me, so the food comes out pretty quickly.
(4)
Bryon D.
I am frequently a customer of pita pit and have never had a problem with it. I love it every time and always look forward to great taste and a healthy choice. Ignore the bad reviews and give it a try. This is a pretty popular place and no one I know has had anything less than a good experience.
(5)
James F.
I just love the pita concept. I like the avocado, turkey & bacon especially.
(5)
Kyle R.
Pita Pit...what a nice surprise! Got their falafel with hummus -- and it was really good. Fresh ingredients....and the wheat pita pocket was good. The workers seemed "portland poser cool" but oh well...they were nice enough for having to work in the food industry...which I wouldn't want to do. I will go back again. Great lunch spot located right across from the Marion County Courthouse. So try and support this place -- 'cause lord knows, Salem needs some good eats!!
(4)
Elaine G.
I've eaten here frequently because it is convenient and I believe in giving restaurants more than one chance before thinking ill of them. But usually the customer service sucks when I need it. What ever happened to "the customer is always right"? The manager at this store could learn quite a bit more about service besides just wearing a smile. If she's right and she really can't do anything without the owners approval then the owner needs to be there during the day. You really do need to watch them prep your food and tell them how to do it right or you will be disappointed with what you get. I probably won't go here any more, my experience there just seems to get worse every time I go.
(2)
Rachel P.
As an east-coaster, I'd never seen a Pita Pit before. It's Subway but with pitas. There's really nothing else to say. It was decent fast food.
Takes Reservations : No Delivery : Yes Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch Parking : Street Bike Parking : Yes Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : No Attire : Casual Ambience : Casual Noise Level : Average Alcohol : No Outdoor Seating : Yes Wi-Fi : Free Has TV : No Waiter Service : No Caters : No
Chelsea C.
My co-workers and i recently ordered online from pita pit. Thinking "oh this is easy! then we can pick it up and enjoy a good pita" wrong.. they literally messed up all 7 of our orders, i didn't get sauce or cheese on mine, another got BBQ sauce on his BUFFALO chicken pita, and two others with no cheese and the wrong veggies. It's ridiculous how messed up our online order was. Last time i went in there, they dropped my order slip on the ground and 5 people went in front of me because they didn't have my order. Then finally they noticed i was waiting and ask me what i was waiting for....uhh my pita! I don't think i will be coming back to the state street location..
(1)Lewis Marklin M.
I come from Hollywood to Salem constantly to visit my mom and to help her to film her China painting TV show down the street at CCTV studios. When I am here like today, I literally run down the alleyway like a kid chasing the ice cream man, and get this, it's health food! Whoever said that health food has no flavor has never been to the Pit! Whether you are a serious carnivore like me or a vegetarian or vegan like some of my friends, this place is amazing. The artists and employees are super friendly, the ingredients are so fresh, unlike my last 5 or 10 visits to random Subway sandwich shops and I love the soft drink dispenser that gives you lots of options especially since I gave up caffein. I got vitamin water. Great place.
(5)Rylee O.
Favorite place to grab a quick bite. The staff is always friendly and gives me a positive experience. The staff seems like they actually care which is hard to find these days.
(5)Michelle O.
Love the Pita Pit. I think some of the employees could use a little more people skills, but none the less, the food is delicious. The building and eating area is always clean ( at least when I am there)
(4)Samantha B.
I love this place. I eat here everyday on my lunch break, and the staff is so friendly. There is only one person who works there that is not as friendly or cheerful as the rest, but its okay. I love the food, staff, and atmosphere. Great addition to the downtown area. The Gyro is delicious.
(5)Bryan W.
Quite a few different choices of Pita's. The staff is always fast and friendly. The restaurant is clean and they have great breakfast pitas!
(4)Joel M.
Please fill my pita with your apathy, man behind the counter. The other toppings are equally unappealing, and I sense that you need the the release. Fill that pita to the brim. Pour the sauce of apathy inside until you feel cleansed of this immobilizing lethargy. I probably won't eat that pita, but I will consider it money well spent.
(2)Teri S.
After reading the reviews for Pita Pit I was a little surprised at all the negative reviews. I have never had a bad experience here. I really like all the different choices of pitas you can get. My favorite is the turkey, bacon, avocado. I always get mine as a salad because of gluten issues. You get a very large portion of food for what you pay. Every time I have been there the veggies have been really fresh and tasty. I would recommend that you get your food to go. They don't have very much seating and if it is busy it gets really loud inside. Some of the employees are really friendly, but others need to work on that. If you are offended or judgmental about people with tattoos and piercings then you probably shouldn't frequent this restaurant. I don't think I have seen an employee there that isn't pierced and tattooed.
(4)Eric E.
Went in there today and it was freezing in the restaurant. I think it was about the same temp in the place as it was outside. I couldn't take my jacket off and I was shivering as I ate my Pita. As to the food, it's like a Subway but with Pita's rather than bread. If you like Subway and Pita's then you will like this place.
(4)Erin H.
Love love love the Pita Pit. I don't know what gastrointestinal distress everyone else is talking about, as I've always been fine afterward. I've only every ordered the falafel though, so maybe that has something to do with it. When I'm in a hurry and don't want greasy garbage or bland Subway, I head to the Pita Pit. I love falafel and love that there's a place in this town to get it quickly (other than my own kitchen).
(4)Mike B.
Tried the Pita Pit yesterday with my Partner. We were shopping downtown and got hungry as we were leaving the downtown area so we popped in. I was a little surprised at the decor. As Chuck B. pointed out, it was very garish and a little on the juvenile side. There were two staff behind the counter, both young women who appeared to have much better things to do than work at the Pita Pit. I perused their menu and noticed on the door there was an advertisement for their Gyro, Dagwood and Souvlaki Pita's. I opted for the Souvlaki, and topped it with a Berry smoothie. I sat down at a table that was too small for adults, and waited. My partner remained at the 'fixin' counter. The next thing I know, I am being asked what I want in my pita. "Whatever is supposed to be in a Souvlaki" was my response. I got an eye roll from the gal behind the counter as she said; "It has whatever you want in it." This struck me as odd, because certain named sandwiches have certain ingredients in them...this is why I ordered the Souvlaki in the first place, I didn't want to decide what to put in my meal. After making a few selections of vegies and cheeses, I watched incredulously as the gal flung the ingredients into the pita. The result was that I received a pita that was layered and worked my way through those layers. I think that the Pita Pit is probably more busy on the weekdays as it sits directly across the street from Marion County Courthouse, so perhaps the Saturday staff are not so bright. It will be a while before I go back, because frankly, I wasn't that impressed.
(2)Savannah B.
It is good food. However the woman who says that she is the manager is a disappointment. She is slow and not willing to help her employees when they are busy. She does not convey that she genuinely appreciates her customers. I have introduced tens of my co-workers to this specific location. My job site ordered lunch for over 100 employees, that was based on my supervisor's suggestion. He had never heard of the place until I bought him a pita. That order would have not been placed unless it was for a patron passing along the word. (in this case, me) Lindsay had mentioned that on her request that I was no longer welcome there. I asked to speak to the owner and she said that he doesn't like to be bothered. I would like to think that an owner would like to receive input from their patrons. I hadn't passed along the word to my supervisor, really, well, because once I drive down the street, Lindsay isn't worth another thought. However, when I do pass it downtown, I do feel what she is doing is wrong. Pita Pit is awesome. The management can be replaced.
(1)Alysen P.
Pita Pit? More like Poop Pit! The servers were moody and there is no real communication on how to order or what costs extra. I saw my server throw away probably 5 pitas because he was trying to split the pita in half with his man thumbs.....get a knife and cut the pita with it!!!! Will not be returning.
(2)Seth K.
Another reviewer said "Subway but with Pita's" that true but they have fresh produce and meat. The staff are young and don't really care about the customers but the food quality is wonderful. If you are looking for a place that is just another sandwich shop here it is. I would stay to take your order to go since the inside the place in small.
(3)Arianna F.
I honestly don't know what a lot of the other reviewers are talking about, since I have eaten at this Pita Pit dozens of times and never once had a problem with the food. I make it a point to try something different every few times and I have never been disappointed with my order. The staff are generally friendly and always knowledgeable. They do come with dreadlocks, tattoos and piercings. This makes no difference in the quality of the food or the atmosphere, but apparently it turns some people off. Ridiculous in my point of view, though the fun freaks of the Pita Pit could sometimes use an attitude adjustment (smiling never hurt anyone?) it has never been truly bad service, Yummy, fresh, healthy, reasonably priced and quick decent service? Absolutely. I am a fan and would definitely recommend,
(4)Savannah Veronica J.
We won't be returning. Got the wrong order and when we went back they said, "look here no the receipt it says.... " I don't care what the receipt says, if its wrong its wrong. I hate humus... they claim I ordered a humus sandwich. The whole purpose of going there was to get a falafel pita. So then I ordered another one.... eventually we went down the street to The Falafel King. A locally owned small business. Great customer service, we got what we ordered and we helped our own economy! Bye bye, corporation!
(1)Robin Z.
My daughter and I thought it was great. Like Subway +++. Great c value for the price and quality.
(5)Jenni H.
I was pretty happy to see a Pita Pit opening up in Salem. I love the food! You have a lot of choices and the food can be more on the healthy side of fast food - but also on the not as healthy, giant portion side if you're into that. The food is just as good as at any other Pita Pit, but the service at this location sucks. I was also unhappy about the seating (very little and the seats are right where the line to make your order is), but then recently noticed there's upstairs seating. If you like a good alternative to a sandwich with more options than usual, this is a great place to go. If you're looking for service with a smile, this isn't your place.
(3)Rick H.
Overpriced. Staff looks like a freak show. Seating is almost nil. The staff needs to be replaced with humans.
(1)Mel L.
My fav place to eat in salem! I go at least one time a week. Service is excellent and the food is always fresh and amazing :-) great for those of us on weight watchers
(5)Andy H.
Wow. For a short price you get a huge stuffed pita!! Yum!!! I don't think I've ever had food this good for a low price!
(5)Josh W.
Love Pita Pit! Healthy, fast, tasty! Enough said. More of a take out than dine in.
(4)Joe G.
ZERO stars! Stay away at all costs! I completely agree with the other negative reviews but would also like to add this: the service sucks with a capital S! I have not seen attitudes like I saw here anywhere else, and I travel quite a lot in the US and overseas. This chic at the register might as well work at the state prison with all her charms. While the food may at times be passable (and only then if you tell them how to make it every step of the way and make sure they cook the meat - seriously!) however even in Salem you can find much better food at decent prices. If you don't mind undercooked and possibly cross-contaminated food, screw-you customer service, and waiting way too long to get your sandwich, you may not mind eating here. If on the other hand you like to be treated like a human being and you don't want bozos cooking your food, go somewhere else. Really.
(1)Mira N.
Four stars if you're lookin to spend some quality time with your commode, otherwise this place may not warrant a single star. I don't know what it is about Pita Pit but each of my three visits there has resulted in what my friend calls "bubbly guts." Lest you wonder if I ordered the same thing every time, I did not. Three separate occasions (with considerable time in between them) - one result: gastrointestinal distress. Perhaps that is TMI for some people but at least you've been warned. The idea of the place seems good -- Subway meets Americanized Middle Eastern options. Pitas? Hummus? Tazatziki? Falafel? Bring it on! With generous portions to boot! However, the reality is the service is mediocre (a bunch of teenagers with plenty else they'd rather be doing) and the taste is just OK... it's the aftermath that is the real deal-killer. If you don't mind that - or you're looking for bulimia alternatives to preserve your tooth enamel - then, by all means, surrender your body to the Pit. Otherwise, I'd suggest steering clear.
(1)Bob E.
Great food. Something different. Try the pita chips. They make them right there. But, if there is a long line, come back another time. Once they get backed up, they never get caught up. The business model is not designed to handle a rush of customers.
(4)Courtney H.
My absolute favorite breakfast/lunch place anywhere! Fresh, yummy, and healthy... Good stuff. I just wish they'd start delivery service again (please please please)
(5)Yasmien H.
Yay, I like this place. The workers are super nice and the food is super delicious! There's never a line which is great for me, so the food comes out pretty quickly.
(4)Bryon D.
I am frequently a customer of pita pit and have never had a problem with it. I love it every time and always look forward to great taste and a healthy choice. Ignore the bad reviews and give it a try. This is a pretty popular place and no one I know has had anything less than a good experience.
(5)James F.
I just love the pita concept. I like the avocado, turkey & bacon especially.
(5)Kyle R.
Pita Pit...what a nice surprise! Got their falafel with hummus -- and it was really good. Fresh ingredients....and the wheat pita pocket was good. The workers seemed "portland poser cool" but oh well...they were nice enough for having to work in the food industry...which I wouldn't want to do. I will go back again. Great lunch spot located right across from the Marion County Courthouse. So try and support this place -- 'cause lord knows, Salem needs some good eats!!
(4)Elaine G.
I've eaten here frequently because it is convenient and I believe in giving restaurants more than one chance before thinking ill of them. But usually the customer service sucks when I need it. What ever happened to "the customer is always right"? The manager at this store could learn quite a bit more about service besides just wearing a smile. If she's right and she really can't do anything without the owners approval then the owner needs to be there during the day. You really do need to watch them prep your food and tell them how to do it right or you will be disappointed with what you get. I probably won't go here any more, my experience there just seems to get worse every time I go.
(2)Rachel P.
As an east-coaster, I'd never seen a Pita Pit before. It's Subway but with pitas. There's really nothing else to say. It was decent fast food.
(3)