Who is not a fan of Starbucks Coffee then again you never know but this reviewer is a huge fan of the company and it's sweet coffee, holiday, and tea drinks. Doesn't hurt that every once and a while I grab a quick cookie and/or marshmallow treat. I used to frequent this spot consistently several years ago when I worked at Mikasa (yeah I am dating myself here a bit) and love their passion tea and was outright addicted to their caramel macchiato (don't be stingy with the pumps the sweeter the better). Fast forward with several diet changes, long gone are the cookie and marshmallow treats (the passion tea gets a pass) and my last indulgence was the Caramel Flan latte (no complaints). I also have no complaints about their service. They get me in and out, friendly, call me by my first name, and the drinks are made to order so if I need to make any corrections last minute if need be. Yeah it's my go to Starbucks when in the area
(4)
Katherine L.
The location is right off the Pike and near a bookstore, so parking is nearly impossible seat-wise for a stay with your beverage. However, the staff is efficient, making your beverage precisely and quickly. Come here for a to go beverage, and you'll be happier.
(3)
Elias V.
Great location and great late hours. Came in here Tuesday night, staff started cleaning about 20 minutes before closing. All the unoccupied seats were being placed above the tables. One staff member started announcing that they were closing and for everyone to leave. Shouldn't you wait until the last customer has left and hours of operation have passed to start cleaning up? Than it would seem right to clean if you ask me. Seemed a bit rude.
(2)
Nick S.
You inevitably end up visiting this Starbucks way more than normal because it's one of the only ones in the area that's open until 11pm everyday, even weekdays. Since I freelance, I don't commute in the mornings and can't confirm the weekday warrior status. But it's definitely weak sauce on the weekends and late at night. I don't think I ever see the same baristas more than once or twice, and the number of times I've had an incorrect order (on something like a grande latte) is staggering.
(3)
Den F.
Rude! And slow... If you are going to ask for a name for a drink, and then the barista pronounces the name wrong... Says "Dennis" instead of "Denise", then say sorry, not "whatever". Ugh. RUDE!!! There were also a few people standing around for drinks, who seem irritated since they were waiting a while.
(2)
Christopher J.
Latenight Starbucks! Open late, super friendly (when you are a regular) and the long lines is because there is usually a TON of people. I have been coming here for years and years and have always had good experience. I will drop 1 star because it does get busy and sometimes outdoor seating is hard to find PLUS this Starbucks attracts some crazies here and there, but the staff is really great. Nice drinks, accommodating staff, sometimes jerky customers.
(4)
J R.
Just like any other SBUX, but not as clean.
(2)
Olivia C.
I end up here bc it's next to Barnes and good meeting point however the service here is...lacking. The lines are long, the baristas and cashiers look miserable here but I'd imagine with being so busy...they may be tired. What compelled me to finally write a review of this marvelous Rockville staple was my grande iced green tea which looked more like a tall ice green tea. Hah I paid a little more for an extra sip but walked out sad :(
(2)
Alfonso D.
Perfect for work, fun,relax.... Always I am here
(4)
Alicia R.
This is not my favorite Starbucks, but it is the closest one to me so this is the one I come to. Usually I don't have any complaints on service but the last time I came, the chick who rang me up was really surly and I couldn't help feel like maybe I was just ruining her day by wanting to order a cup of coffee. I've worked in customer service for forever and we all have our days when we don't have huge smiles for everyone but I mean...at least say hi or something, don't just glare at me when I politely greet you and give you my order. Anyway, my favorite Starbucks is the one at Wintergreen Plaza because the staff are always friendly and they have cozy couches and chairs by a fireplace. I'd definitely go to that one exclusively if it was closer to me.
(3)
Francis c.
coffee and books. relaxed environment. Mark is one nice employee here. Never gets the orders wrong and apparently makes the coffee taste better than other starbucks that I've been to when I get coffee for my co workers.
(5)
Corey B.
Mary the GM here treated me badly cause I'm homeless and called brantly security on me behind my back all cause I bought one coffee and sat there like 2-3 hours at the most she really treats the homeless badly and the upper middle class well shes in the wrong for discrimination and being judgemental its not right at all :(
(1)
Daniel S.
For some reason this location has the WORST WIFI connection in the world. If you want to get anything done online within a reasonable time, head for Panera, Caribou, La Madeleine, or another Starbucks - the Bethesda Starbucks WIFI is great. If you want something more than coffee, keep on driving, this place is awful.
(1)
Janine G.
i agree with adam l.'s review, definitely a weekday warrior. On the weekends it's sloooow (barista and cashier). weekend crew = hot mess is right!
(3)
Josh H.
Not enough seating. Nice baristas. Can be quite cold somedays if you get a seat near the door. Overall nice people but not a good atmosphere for meeting with friends.
(3)
Mike B.
Ya know how each Starbucks has it's own personality. Like, when I'm thinking of which Starbucks to go work at, I'm like.. how do I feel today? Do I just want to be left alone? Do I want to be in the middle of everything? Do I wan't horrible service? This is the Starbucks that is located in the Barnes and Noble. It's really separate, but people treat it as if it were attached. There is a little beepy gate thing that connects the Starbucks into the book store. You can't just bring books that haven't been purchased and use it as a library though. No no no. As Leslie Knope would say: "Pawnee's Library Department is the most diabolical, ruthless bunch of bureaucrats I've ever seen. They're like a biker gang. But instead of shotguns and crystal meth, they use political savy and 'sush'-ing" -Leslie" Anyways, this Starbucks is completely round... which is a nightmare for the layout of tables. I really dislike round rooms. I don't think round furniture comfortable, or tables, and it is annoying to decorate. Round is so 2001. Never have I been in this Starbucks and there was more than one open seat though, and usually there are no open seats. You have to hover like a turkey vulture and wait for one of patrons to keel over and/or leave their seat. The service is always super cold. Maybe cause they are overworked and underpaid, but come on- we've all been there. You still have to smile and be welcoming. This is probably the next to last Starbucks that I would choose to go to. One day, I will make a comprehensive list of my suggested Starbucks's. A great service to the community. Man, I just love giving back.
(3)
Laura L.
This is a nice place to study or have a nice cup of overpriced coffee after perusing books at B&N. It's okay, I'm a sucker for those red cups too :) Plenty of small tables and a large communal one in the center. Lots of sunlight coming in through the windows which I appreciate, because most Starbucks seem to be so dark and gloomy-like. The staff was friendly and it wasn't too long of a wait for drinks. Parking here is a breeze thanks to its location in this gigantic shopping center.
(4)
Joy B.
Starbucks definitely has the best new flavors of coffee beverages to tempt the tired shopper into a caffeine cornucopia. It was late in the day and my friend and I wandered in to look around. The new vanilla macchiato sounded to good to pass up. We ordered our grande coffees and the pleasant barista went to work on our order. The drinks had the sweet taste of vanilla with the topping of caramel. It was sinfully sweet,hot, and comforting. We polished off our drinks and went to wander around the store. Cute mugs and delicious baked goods surrounded us in every flavor and color. We had seats in the store overlooking the parking lot. There were people working on their computers or talking with friends. We wandered into the bookstore feeling satisfied and rejuvenated. Starbucks is still the best tasting coffee for those of is who want their coffee to taste like desert.
(4)
Katherine L.
I searched and searched for this specific location so I can say: BEST STARBUCKS location EVER! I have been to plenty locations that I can say, this one is the best.. I read below and I guess I can agree because I've only been there during the day on a weekday. Best drinks by far. Always at a perfect consistency, perfect taste, on point- beyond on point. Awesome place!
(5)
Alireza S.
Almost 8 minutes for an espresso triple. Awful service. It is their job to serve in a timely manner as well as be friendly and talk with customers. Even after the line was done, all three members of their staff just kept their heads down and did not address the customers. Simply miserable. Two for two on this location that it has been terrible. I would rather drink sewer water than come back here. Oh yeah and clean your store.
(1)
Adam L.
This is a weekday warrior Starbucks. It's a 5-star store Monday-Friday, but a 2-star store on the weekends. The key difference is the staff. The weekday staff makes a higher quality drink and creates the customer experience that made Starbucks what it is today. The weekend staff is a hot mess.
Lakeshia B.
Who is not a fan of Starbucks Coffee then again you never know but this reviewer is a huge fan of the company and it's sweet coffee, holiday, and tea drinks. Doesn't hurt that every once and a while I grab a quick cookie and/or marshmallow treat. I used to frequent this spot consistently several years ago when I worked at Mikasa (yeah I am dating myself here a bit) and love their passion tea and was outright addicted to their caramel macchiato (don't be stingy with the pumps the sweeter the better). Fast forward with several diet changes, long gone are the cookie and marshmallow treats (the passion tea gets a pass) and my last indulgence was the Caramel Flan latte (no complaints). I also have no complaints about their service. They get me in and out, friendly, call me by my first name, and the drinks are made to order so if I need to make any corrections last minute if need be. Yeah it's my go to Starbucks when in the area
(4)Katherine L.
The location is right off the Pike and near a bookstore, so parking is nearly impossible seat-wise for a stay with your beverage. However, the staff is efficient, making your beverage precisely and quickly. Come here for a to go beverage, and you'll be happier.
(3)Elias V.
Great location and great late hours. Came in here Tuesday night, staff started cleaning about 20 minutes before closing. All the unoccupied seats were being placed above the tables. One staff member started announcing that they were closing and for everyone to leave. Shouldn't you wait until the last customer has left and hours of operation have passed to start cleaning up? Than it would seem right to clean if you ask me. Seemed a bit rude.
(2)Nick S.
You inevitably end up visiting this Starbucks way more than normal because it's one of the only ones in the area that's open until 11pm everyday, even weekdays. Since I freelance, I don't commute in the mornings and can't confirm the weekday warrior status. But it's definitely weak sauce on the weekends and late at night. I don't think I ever see the same baristas more than once or twice, and the number of times I've had an incorrect order (on something like a grande latte) is staggering.
(3)Den F.
Rude! And slow... If you are going to ask for a name for a drink, and then the barista pronounces the name wrong... Says "Dennis" instead of "Denise", then say sorry, not "whatever". Ugh. RUDE!!! There were also a few people standing around for drinks, who seem irritated since they were waiting a while.
(2)Christopher J.
Latenight Starbucks! Open late, super friendly (when you are a regular) and the long lines is because there is usually a TON of people. I have been coming here for years and years and have always had good experience. I will drop 1 star because it does get busy and sometimes outdoor seating is hard to find PLUS this Starbucks attracts some crazies here and there, but the staff is really great. Nice drinks, accommodating staff, sometimes jerky customers.
(4)J R.
Just like any other SBUX, but not as clean.
(2)Olivia C.
I end up here bc it's next to Barnes and good meeting point however the service here is...lacking. The lines are long, the baristas and cashiers look miserable here but I'd imagine with being so busy...they may be tired. What compelled me to finally write a review of this marvelous Rockville staple was my grande iced green tea which looked more like a tall ice green tea. Hah I paid a little more for an extra sip but walked out sad :(
(2)Alfonso D.
Perfect for work, fun,relax.... Always I am here
(4)Alicia R.
This is not my favorite Starbucks, but it is the closest one to me so this is the one I come to. Usually I don't have any complaints on service but the last time I came, the chick who rang me up was really surly and I couldn't help feel like maybe I was just ruining her day by wanting to order a cup of coffee. I've worked in customer service for forever and we all have our days when we don't have huge smiles for everyone but I mean...at least say hi or something, don't just glare at me when I politely greet you and give you my order. Anyway, my favorite Starbucks is the one at Wintergreen Plaza because the staff are always friendly and they have cozy couches and chairs by a fireplace. I'd definitely go to that one exclusively if it was closer to me.
(3)Francis c.
coffee and books. relaxed environment. Mark is one nice employee here. Never gets the orders wrong and apparently makes the coffee taste better than other starbucks that I've been to when I get coffee for my co workers.
(5)Corey B.
Mary the GM here treated me badly cause I'm homeless and called brantly security on me behind my back all cause I bought one coffee and sat there like 2-3 hours at the most she really treats the homeless badly and the upper middle class well shes in the wrong for discrimination and being judgemental its not right at all :(
(1)Daniel S.
For some reason this location has the WORST WIFI connection in the world. If you want to get anything done online within a reasonable time, head for Panera, Caribou, La Madeleine, or another Starbucks - the Bethesda Starbucks WIFI is great. If you want something more than coffee, keep on driving, this place is awful.
(1)Janine G.
i agree with adam l.'s review, definitely a weekday warrior. On the weekends it's sloooow (barista and cashier). weekend crew = hot mess is right!
(3)Josh H.
Not enough seating. Nice baristas. Can be quite cold somedays if you get a seat near the door. Overall nice people but not a good atmosphere for meeting with friends.
(3)Mike B.
Ya know how each Starbucks has it's own personality. Like, when I'm thinking of which Starbucks to go work at, I'm like.. how do I feel today? Do I just want to be left alone? Do I want to be in the middle of everything? Do I wan't horrible service? This is the Starbucks that is located in the Barnes and Noble. It's really separate, but people treat it as if it were attached. There is a little beepy gate thing that connects the Starbucks into the book store. You can't just bring books that haven't been purchased and use it as a library though. No no no. As Leslie Knope would say: "Pawnee's Library Department is the most diabolical, ruthless bunch of bureaucrats I've ever seen. They're like a biker gang. But instead of shotguns and crystal meth, they use political savy and 'sush'-ing" -Leslie" Anyways, this Starbucks is completely round... which is a nightmare for the layout of tables. I really dislike round rooms. I don't think round furniture comfortable, or tables, and it is annoying to decorate. Round is so 2001. Never have I been in this Starbucks and there was more than one open seat though, and usually there are no open seats. You have to hover like a turkey vulture and wait for one of patrons to keel over and/or leave their seat. The service is always super cold. Maybe cause they are overworked and underpaid, but come on- we've all been there. You still have to smile and be welcoming. This is probably the next to last Starbucks that I would choose to go to. One day, I will make a comprehensive list of my suggested Starbucks's. A great service to the community. Man, I just love giving back.
(3)Laura L.
This is a nice place to study or have a nice cup of overpriced coffee after perusing books at B&N. It's okay, I'm a sucker for those red cups too :) Plenty of small tables and a large communal one in the center. Lots of sunlight coming in through the windows which I appreciate, because most Starbucks seem to be so dark and gloomy-like. The staff was friendly and it wasn't too long of a wait for drinks. Parking here is a breeze thanks to its location in this gigantic shopping center.
(4)Joy B.
Starbucks definitely has the best new flavors of coffee beverages to tempt the tired shopper into a caffeine cornucopia. It was late in the day and my friend and I wandered in to look around. The new vanilla macchiato sounded to good to pass up. We ordered our grande coffees and the pleasant barista went to work on our order. The drinks had the sweet taste of vanilla with the topping of caramel. It was sinfully sweet,hot, and comforting. We polished off our drinks and went to wander around the store. Cute mugs and delicious baked goods surrounded us in every flavor and color. We had seats in the store overlooking the parking lot. There were people working on their computers or talking with friends. We wandered into the bookstore feeling satisfied and rejuvenated. Starbucks is still the best tasting coffee for those of is who want their coffee to taste like desert.
(4)Katherine L.
I searched and searched for this specific location so I can say: BEST STARBUCKS location EVER! I have been to plenty locations that I can say, this one is the best.. I read below and I guess I can agree because I've only been there during the day on a weekday. Best drinks by far. Always at a perfect consistency, perfect taste, on point- beyond on point. Awesome place!
(5)Alireza S.
Almost 8 minutes for an espresso triple. Awful service. It is their job to serve in a timely manner as well as be friendly and talk with customers. Even after the line was done, all three members of their staff just kept their heads down and did not address the customers. Simply miserable. Two for two on this location that it has been terrible. I would rather drink sewer water than come back here. Oh yeah and clean your store.
(1)Adam L.
This is a weekday warrior Starbucks. It's a 5-star store Monday-Friday, but a 2-star store on the weekends. The key difference is the staff. The weekday staff makes a higher quality drink and creates the customer experience that made Starbucks what it is today. The weekend staff is a hot mess.
(4)