This place is very busy. The staff keeps it moving, so if you decide to go for lunch, the line goes fast, your order is up quickly. The food is generous and delicious, even for carry-out. I tend to order the Fuji Apple Salad and Chai Tea Latte. You can substitute for Soy milk and get it warm not hot. The restaurant is clean, no trash on tables. The bakery treats seem to run out of most of their selection of treats. Rockville (Mid-Pike Plaza) may have a better selection. Its a great place to eat!
(4)
Samantha W.
This is my local, home Panera, so I'm here all the time. A few things: -Overpriced. Half a sandwich and half a soup shouldnt equal $10. You can get twice the food at Chipotle for the same price. The drinks are also ridiculously expensive. -The biggest thing that bothers me is that there is no description of the food you're getting anywhere. I always have to ask the cashiers what is in each sandwich, and after 2 or 3 they're tired of talking and I'm tired of trying to remember. Come on Panera, let us know what we're getting. -The choice in paninis has vastly narrowed. There are only about 3 on the menu now, in addition to other cold sandwiches. Bring back the paninis! They're the best part of Panera. -Breakfast should stay open later. The bagels & cream cheese are awesome. -Stick to the classics, because that's what they're best at. French onion soup, mac & cheese, cinnamon bagel, chicken panini. -Why is the menu so variegated now? Get rid of the pastas & noodle bowls and bring back more of what you're good at: sandwiches and soup. However, they are extremely speedy and friendly which is appreciated.
(3)
Samantha L.
My company ordered lunch from Panera Bread today. I got a Chicken Caesar Salad. The romaine lettuce was fresh for the most part. It was topped with garlic croutons, shredded parmesan cheese, and herbed marinated grilled tender chicken breast strips. To prevent sogginess, I requested the Caesar dressing to be on the side. My other favorites include Strawberry Poppyseed and Chicken Salad and Asian Sesame Chicken Salad.
(3)
Lisa S.
Generally, I love Panera. I've been to this location several times to meet people for coffee as well as to work. This location is pretty big, and usually crowded- but I've always managed to find a table (granted, I tend to come during off hours on the weekend). There aren't as many outlets as other Panera locations, so you may have to scope out tables carefully if you need to charge your electronics. However, there is free WiFi! Yesterday, I ordered a latte, and it was quite good. I also ordered mac and cheese, but it was drier than normal and not as good as other locations. However, the food came out lightning fast. My only significant complaint was that the bathroom was gross yesterday. I used the bathroom upon my arrival and the floor was sopping wet, there were no paper towels, and the bathroom smelled really bad. I drank a lot of iced tea and had to use the bathroom again before leaving about 1.5-2 hours later- and while the paper towels had been replaced, the bathroom hadn't been touched aside from that. More frequent bathroom cleaning is necessary, given the high volume of people and kids on the weekends. Other than that, not a bad location.
(3)
Nhi T.
Just your standard Panera bread. Gets super busy during the lunch hour.. It's super hard to find a place to sit, so may want to get your lunch to go! Great place to study, but you will have to snoop around this location to find some wall plugs..They are hiding. They must not like it when people are just chillin' inside.. Also in love with the strawberry poppyseed salad at Panera when it's in season! Definitely recommend trying it when it comes back :)
(3)
Eddie K.
My favorite Panera location. Food is consistent- no surprises there. Soups, salads and sandwiches taste the way it's supposed to at Panera. Yes, the parking sucks in Fallsgrove- try to get there by 11:30 or after 1. Too many wifi campers at all Panera locations. They need to do something about that.
(4)
Weson I.
Panera is always great, except they should kick out the kids who are just sitting here and don't buy anything. Free wifi IN STORE should be for customers only, if you just want wifi, feel free to sit outside.
(3)
Pegah Y.
I really enjoyed this Panera Bread. The food is fresh and there is plenty of seating inside. I ordered a chicken caesar salad and it was a delicious mix of greens, caesar dressing, and chicken (they are generous with their chicken!). They are accommodating of families with small children too, and we thankfully got a child's booster seat. I highly recommend it! Quick service, fresh food, and conveniently located in a big shopping center with plenty of parking.
(4)
Cherrelle L.
I Love Panera! (period) Their staff is super friendly and they are VERY QUICK (especially with the morning and lunch rush!)
(4)
Kathleen L.
I have had a long history with this location of Panera Bread, and have seen it deteriorate over the last few years. When I was in grad school at a nearby location, I practically lived at this restaurant, as it was close to campus, and also the food was relatively healthy, so I spent a considerable amount of both money and time here, between work and my evening classes. While I was eating my dinner, I oftentimes would work on homework, or from time to time one of my work groups from school would come there to collaborate on one of our many projects. For this work, the internet access (which is widely advertised) was excellent. The connection was strong, and we rarely (if ever) were booted off the network. That was in 2004-2006. Fast forward to 2014. Something has happened. Although the food, for the most part is still good, it is becoming a place that is hard to come to for group meetings, or to get something done which requires reliable internet access. Also, the customer service is lacking. During a time of day when customers were coming for dinner, all cash registers were not open. People were being directed to turn behind them to the cash register for the pastry part of the shop, which gave rise to confusion, as to whose turn it was to be waited on. I was there with friends, and all of us were working on projects that needed internet access. There is a disclaimer when you log onto their wi-fi that during times of high demand, internet service could be limited to 30 minutes. That would have been fine, but not only did we struggle to get connected in the first place; we were getting continually kicked off the network, so that we virtually had no internet access at all. My friend and I have complained about this bad connection before, but apparently the management doesn't care about our business, because they only grunted dismissively, and nothing has been done about it. I would still recommend them for an eating place, if you aren't reliant on efficient customer service to get you through the line; however, if you are working on anything that requires the internet, you would be better off going to a nearby Starbucks, or to the nearby Rio or Downtown Crown areas, where you have several choices of places with reliable and well-maintained internet connections.
(2)
Luis P.
I love panera bread. I went there for lunch on a Saturday and ordered a Meditteranean chicken flatbread, a double chocolate cookie and a soda. I'm a panera club member and received $2 off the flatbread. The whole meal cost about $6 which is a great deal. It was ready quickly and was delicious. I was there from 11:30 to 12:30 and didn't find the place overly crowded. I was able to find a good seat in the back area. I will go back.
(4)
Shashi B.
I like meeting folks here. Convenient location and is well run. I stopped drinking coffee and am now discovering the tea options at many of my usual watering holes. I liked the Green tea ginseng and they offer honey. Bagels - cinnamon raisin swirl is my favorite
(4)
Jessica L.
The food here is pretty good as far as a chain restaurant for soup, salads and sandwiches goes and I have never had any complaints or anything super wonderful to warrant a review until today. I went in to order the new shrimp roll and boy, was it delicious! The plump, deveined jumbo chilled shrimp were tossed in just enough lemon tarragon mayo so as not to over power the delicate flavor of the shrimp itself. Lettuce and avocado were added to the soft and fresh New England roll and topped with chopped fresh basil. Each bite was divine and well worth fighting the parking lot to try. I will definitely be back again for the shrimp roll. I will however, ask for a dash of Old Bay next time. Right at 10$ I got this yummy shrimp roll and a half ceasar salad and it was a very filling early dinner.
(4)
Christina D.
Convenient location, crappy parking, and for some reason they have the crankiest staff of all the many Panera Bread locations I've ever been to.
(2)
Mondona M.
I come here for breakfast and pick up my lunch also. The people who work here are a lot friendlier than I am in the morning, which is great! It starts to get crowded around 8:30am. If you get there before, you'll easily be in and out within 10 minutes. I will say that they for seem to have sugar syrup, and sweetening iced coffee with sugar packets is not as effective. But I also haven't asked for it, so it might be on me.
(5)
JJ R.
This place sucks - I went to get a mid afternoon pick-up buy I ended up being let down. I walked in the door to be barely acknowledged by the cashier. She didn't have a menu available but, somewhat-annoyed, pointed me in the direction. So I glanced it over. I've only ever been to p breads less than 10 times, so I have to look at the menu. I saw what I wanted - boom, so I order the 1/2 fontina grilled cheese and a tomato bisque. I also got a carrot cake because I wanted some more comfort. I know, cheese and cake is a bit much, but I needed a pick me up ;). So I get my food. The wait was quite short, which I thought was always a good thing. I get my good from the kind gentleman who was prepare my food, and then walk out. I decide to eat the food in my car. So I look at the 1/2 sandwich and it looked good on the outside, but upon further inspection I noticed that the cheese was still solid, and cold on top of that! No wonder my wait was so short. Instead of a grilled cheese I got a cold cheese. It was still tasty though. Then I tasted the tomato bisque. I thought this would be good, but I was wrong again. As opposed to the sandwich, the soup was flavorless. I'm not a big salt person or anything, but this stuff was lacking in terms of the herbs! A tomato bisque requires fresh and delicious basil, oregano, etc. in order for it to be great. This concoction tasted like it was poured directly from a can, which it probably was, but it still should have tasted good. The carrot cake is aight, but it's very common tasting if you ask me. I don't know what all the hype is about this place. I'll probably go back in about a year once I forget this review and this experience.
(2)
Stephanie H.
Im always a fan of Panera. Food is usually delicious, consistent, etc. Two things about this one that makes it a shoddy spot for studying/3 stars: 1. Internet is quite unreliable 2. Few outlets 3. Usually they ask whether I have a panera card/phone number. this place doesnt. which means if you forget to tell them about MyPanera card, you'll have to update your panera card online. so dont forget to tell them!
(3)
Drethi C.
I love coming to this panera. I do all my catering order regularly here. Always efficient & on time. Never any complaints & always such great food.
(4)
Kristina C.
This location is close to my job, so I frequent it when I'm in the mood for a bowl of broccoli cheddar soup. The soup is always hot, and I have never had a problem with the service. I like how this location is run as it is quick, organized, and during the lunch rush, it's a place that can efficiently handle a high volume of orders in a short amount of time. One downside: I tried their autumn squash soup and it was unusual, and not in a good way. It was too sweet, and also too salty. Just an odd combination of flavors, that I wouldn't go out of my way to order.
(4)
Nicole H.
I went here for dinner last night. I ordered the turkey bacon bravo which comes on tomato basil bread. Well they forgot to inform me that they were out of that bread after I had already paid. And the lady making the sandwich had an attitude about me wanting cheese bread. Then the baguette on the side was extremely tiny and not to mention stale.
(3)
Katherine L.
I go here almost every week, sometimes 2-4 times a week. I can't believe I never check in! ... I guess I'm always in a hurry in the mornings? Anyway I only ever come here for breakfast. It is usually always very busy in the mornings but I still manage to be in and out for the most part THANKS to the fast and efficient staff. My usual: Breakfast Power Sandwich & a Large Iced Green Tea -YUM.
(4)
M N.
The only reason they didn't get 5 stars is because they took away my peanut butter dream cookie!!! Very upset about this. Not sure if it's for good or just seasonal. But their sandwiches are also good... Frontega Chicken is great!!
(4)
Jeff B.
If I could go to any Panera in the world, it would be this one. Not sure why there exists such a large range in the quality of the reviews here, but Panera is perfect for right when you eat at either Chipotle or Cheeburger Cheeburger and you need a second lunch or dinner because you're always hungry like me and Rick Ross. This specific location has the hottest Panera customers in Montgomery County so my friend and I go out of our way to drive the extra 15 minutes to this location. The parking here is awful, so park out near the Chafeway and walk the extra 50 feet so you can work off your muffin top that you may get from eating too many donuts at Krispy Kreme after eating at Panera after eating at Chipotle or Cheeburger Cheeburger. At this Panera, I do like the cinnamon crunch bagel as well as the baguettes that you get with a salad.
(4)
Peggy K.
Their panini's are not that great. Technically, they aren't even paninis because whenever I order them, it's not even warm. The cheese is not even melted one bit. So it leads me to believe that they don't even put the sandwich into the panini machine thing. The caramel latte I ordered was pretty good but I was pretty disappointed about the panini since it costed me over $8. I usually order salads from panera and never had an issue, but the past 2 visits I've been trying to like their paninis and it has been a fail. Staff is nice and the establishment is clean. I would just say don't get the paninis.
(2)
Ben M.
Pinal was in such a rush to ring us up that we ended up ordering 3 times. He kept missing items on our order. On pick up, we were given our food in to-go bags. We previously said dine-in. Why? Don't you want us to spend time in your restaurant? He also didn't put our order on mypanera. We are here 3-5x a month and have never had any gripes until today.
(1)
Jacinda T.
Warning: this shopping center gets PACKED during lunch time. If you choose to trek through the hoards of lunch breakers, make sure to park on Prettyman Dr. (the street that intersects w/ fallsgrove behind panera). And yes, that's what the street's really called. anyways, you just walk across the street to spare you the headache of the parking lot. I really like the Thai chopped chicken salad. It has a tasty dressing with carrots, edemame, crispy wontons and chicken. I also like the clam chowder (only available sometimes) in the bread bowl. Great on a cold day :) The paninis are ok, the chipotle chicken fills me up... But really, I only go here for the thai chopped chicken. I'm not such a fan of their sweets though.
(3)
Rita W.
I've been coming here for years and honestly still feel awkward and unsure about the 2 separate lines. Panera is the place I go when I feel like eating healthy, but not really. I usually select the you-pick-two options and try several combinations. My favorites: -Frontega Chicken Panini -Mac N Cheese The salads have typically come out too watery for my liking and the pastas bland.
(3)
David G.
It Panera. What more can I say? Standard deal...average food, average speed, average accommodations. Nothing of any particular note here.
(3)
Megan B.
If you've been to a Panera before and you like Panera food, then you won't be disappointed. This location has friendly staff that gets the job done fast. The coffee pots are always stocked with hot coffee and they have free internet. The staff is great about keeping the place clean and even take away your dirty dishes from you if you're done but still hanging out.
(4)
Joanna C.
I worked at this Panera for over a year and wish I didn't have to give a rating because I really just want to give my take on what's good here (seeing as how I've eaten everything on the menu at least once), but I do think it's pretty yummy. Hope this helps! -Soups: I love the Clam Chowder and the Tomato soup! The Garden Vegetable soup is also really good! I tend to find the other soups a bit too salty or creamy for my taste (I'm totally guilty of having gotten soup and then adding hot water to it. However, I have been told that I seem to think most soups are too salty to begin with so maybe it's just me). Get the french baguette for your side, it's much tastier with soup (the whole grain is a bit too dry)! -Sandwiches: The frontega chicken panini is delicious! Completely melted and warm, I like getting this with a soup on a cold day. In the summer though, I'm not really a panini eater so I go for the signature or cafe sandwiches. The other sandwiches I really love are the Chipotle Chicken (just a little spicy and toasted, really great flavor), Bacon Turkey Bravo (love the thousand island dressing sauce and tomato basil bread), Mediterranean Veggie (the green humus spread is surprisingly tasty and the tomato basil bread again is the best), and Tuna sandwich (simple, yet really good. You really don't need to put mayo on this one, there's already plenty in the tuna). -Salads: Panera has really great dressings, which makes for good salads! In the summer I love getting the Strawberry Poppyseed Salad. It comes with fresh strawberries and blueberries (and canned pineapples and mandarin oranges, but I forgo those) and is really refreshing. The Asian Sesame Salad is also a favorite (I love cilantro, and if you do too, ask for extra cilantro, you won't regret it). Of course, you can't go wrong with the Classic, it's a super basic salad, but a good salad to pair with your sandwich. -Bagels and Breads: In case you can't tell from my sandwiches section, I LOVE the tomato basil bread! It works well with sandwiches but also on it's on. Also, the cheese focaccias are great (the Rosemary Onion one is the best) for sandwiches and nibbling! I'm not a sweet bagel person so there's never been room in my heart for the super popular Cinnamon Crunch bagel, but I do love the Asiago Cheese Bagel toasted with Sun-Dried Tomato Cream Cheese and the Everything Bagel toasted with Veggie Cream Cheese. -Bakery Items: In the morning we have souffles, which are surprisingly good (be warned though, they're pretty unhealthy)! The spinach and artichoke one is my favorite, followed by the Turkey Sausage. For dessert, you can't go wrong with either of the brownies (the Caramel Pecan is my favorite though), muffies (muffin-tops, my favorite is the chocolate chip one), muffins (especially the blueberry), chocolate duet cookies, and pecan braids. Also, the orange scone is surprisingly tasty, not enough to make it into my top favorite items, but definitely my favorite scone. -Drinks: The Frozen Caramel is delicious!! I might even like it more than Starbuck's Caramel Frappuchino. The Mango Smoothie is also amazing! It's light and super refreshing on a hot summer day. Also, I like the Lemonade and Iced Green Tea mixed together (Ask for this! It's much better than either one on its own). If you're getting a hot drink like the hot chocolate or caffe mocha, or anything where you want whipped cream on top, get the drink in a mug. It makes for a much prettier (and in my mind, yummier) drink!
(3)
Ellen L.
this is your standard american cafe that serves breakfast, brunch, and lunch. i met up with my friend for breakfast on new year's day, since it was one of the few places in our area that was opened. surprisingly, there were actually quite a few customers up at this hour on the first day of the new year! so we had to wait in line a bit, but the wait wasn't too bad. i ordered a bowl of oatmeal with walnuts and strawberries, a small cup of fruit, and a hot tea. this came to a whopping $8.35 (incl tax)! quite steep for some oats, fruit and tea, if you ask me. the oatmeal was good and hot, but the serving size wasn't that big, and the walnuts and strawberries were standard. the fruit was ok, not the freshest, in my opinion, but it was edible. and the tea, well, they gave me a mug and a tea bag and i filled it up with hot water myself...not much to say about that. again, standard american fare, nothing out of the ordinary, but nothing too special. service was standard as was the seating area.
(3)
Sabrina U.
This is for the service but with this kind of service I can easily find other places to dine. I stood for several minutes to place an order with about 9 employees standing around and pass me by with not so much as even a greeting or acknowledgment. About 5 of them looked at me directly. I don't know why it's so hard for people to simply acknowledge a customer these days.
(1)
Kristina K.
Although I typically like Panera, this location is subpar. The selection and even parking are not so much a disappointment as the tiny portions. For instance, the sandwiches I have had there on a couple of occasions were under stuffed and somewhat poorly (unappetizingly) put together. Thus, my favorite combo--half soup, half salad--was more like a third sandwich. Meh... lunch time out is special to me so I'll steer clear in the future.
(2)
Raul I.
The place is hot in the summer and they are afraid to increase the a/c. On top of that their Internet is very slow. After struggling with the horrible lag, I walked over to Starbucks. I prefer the food and drinks from here, but I must havez internetz.
(1)
Danny N.
Shrimp Roll and Tomato Bisqu hit the spot
(3)
Alexander K.
This location can get crowded, but once in a blue moon when I do go in I get the asiago roast beef. The crusty bread along with the horseradish sauce sets this sandwich apart in my opinion. Just like any other location of Panera, their products are consistent and uniform.
(3)
Paul L.
Can they hire better help? I bought a bagel pack and had a free bagel added on. I watched the lady get my bagels and slice them. I kept telling her make sure you have 14 there. When I got the bag I had to open it up and count them one by one. Only 13 . She said in broken English, "Bagel pack. Thirteen." I said I had one free bagel. The cashier told her she should have looked at the bottom of the receipt. No sorries no apologies. Well, no coming back for me!
(2)
Taylor F.
ok so the parking could definitely be better but the location is great and it's located in a sea of other restaurants. the paneras I've been to are all good with little inconsistencies. food comes out fast and fresh. i love the avocado Cobb chicken salad. prices are also good and you get a lot for your money. will return.
(4)
Food L.
Horrible service to say the least! I wanted to order the Power Mediterranean Turkey Salad with Black Bean Soup. At first, the gentleman who was taking my order said, "Your salad might be seasonal; it's not listed on the menu board." Then, he told me he will place an order for a regular salad and turkey sandwich, so I could take turkey out of the sandwich and make my own salad. (Seriously, if I wanted make my own food, I could have done that at home and not paid Panera to make my own food). Luckily, his coworker over heard us and showed him how to find the salad I was asking about, but then Panera no longer carried the dressing that went with the salad. After that, I was told there might a few dressings left so I could order it. I could not order as half-half and he would need 'special' permission to order that because of the register system. At the end of it, I said "Never mind" and ordered the Chicken Cobb Salad with Avocado. Now, it gets better and better. (haha) A few minutes later, I was told the Black Bean soup that I ordered was not available today, so I would have to order a different soup. The woman was frustrated and impatient as I chose a new soup. She did not apologize for the mix up. After my coworker and I received our order, we could not find any seating. We circled a few times before we ended up going back to the service station and asking to box our food. At which time, we were given the "Eye Roll" and no apology for the inconvenience by the same woman, before we left. 1 star for the gentlemen who tried to make up for the fact that I couldn't order the food I wanted and gave me a free drink (and offered a free cookie). He was the only person that tried to be helpful. P.S. In frustration to get food that was "on" the menu, I ordered Chicken Cobb Salad with Avocado however, it came with bacon but NO avocado. I ended up throwing that away after the first bite when I realized it had bacon it. My coworkers soup was cold, bread was soggy from leaking soup and salad dressing, and the salad was filled with wilted brown lettuce. It was all packaged so poorly that the entire thing was a slimy mess inside the bag. In conclusion, I ended up paying $9 for a piece of bread, vegetable soup, and horrible service. This Panera can consider this as two customers lost and we will be recommending people do not visit this location in the future.
(1)
Mary P.
The best Panera in the region. These folks know how to handle a lunch rush and make amazing food quickly. They never disappoint. The managers are on target at all times, the prep staff is always superb... I've never had a sandwich made incorrectly here.
(5)
Vikash S.
This location is very nice and inviting. The food itself isn't anything spectacular, but consistent enough that I would go back for a quick/light lunch. One of the main problems I have with the food is that it doesn't really fill you up. I've often skipped the 1/2 soup 1/2 sandwich option for a full soup and full sandwich and still left a little hungry. Great for a light lunch with some friends or coworkers though.
(3)
Jennifer E.
The SLOWEST Panera I've been to... And avoid during lunch the parking is unbearable!
(2)
Liam S.
What can i say? Its Panera, Quick service as compared to other locations, gets packed at lunchtime though.
(4)
Charles R.
Went there for lunch today during "lunch rush hour", and boy did they get my pick two out quickly. They run a real tight ship. Great lunch experience.
(5)
Devin M.
I recently went to this Panera and I was shocked at the rudeness of the cashier. I was standing behind a group of policemen and when it was my turn i ordered my food and asked about a military discount. The man rudely told me that only police get discounts. I inquired as to why police and not military get a discount, the man told me it was because the police were active duty. I told the man that I am active duty militry and do practically the same job they do, so why no military discount but a police discount? The man was becoming increasingly rude with his responses so I cancelled my order-- i refuse to eat at a restaurant that discriminates discounts to only some service members.
(1)
Paul S.
This panera has a bad take out. They always give you less food for take out. Sounds like they do that on purpose because your not eating in. The food does taste decent. Can get expensive if you are getting a desert there. This is not my first choice and would not come back unless it was my last option
(2)
Janice V.
i have been coming here, i feel like my whole life. every sunday since i was 7, i would come in here for a pastry, not every different type of pastry, just one, the chocolate croissant. it was outstanding. every sunday. one time i tried a souffle, didnt like it that much, so the next sunday, thats right, i went back to my chocolate croissant. buttery, flaky, good stuff. no i am not fat, i was am a skinny beast, i just love chocolate, yep chocolate croissant. if someone were to ask me for advice about whats good at panera, i would say chocolate, chocolate what? oh thats easy, chocolate croissant. okay but seriously, i also like their chocolate chip bagels, asiago cheese bagels, and their sandwiches are always fresh and tasty, salads are also a safe bet. never had the lobster sandwich, but i did try the chili bean once and it was slamin.
(4)
Michelle F.
Ok - so it is not the fault of the place that they get SUPER busy. They seem to handle it pretty well. I really have no complaints except for the catering part. I order lunch for a group every month. And it's almost always the same! The problem is that for 3 months straight now they have messed it up. It confuses me. Other then that, the eat in experience is great and it's a great place to meet up for business.
(3)
Ashley M.
This Panera is fast, efficient, clean, and the food is about the same as you will get at any other Panera. It is usually very busy during the lunch hour, but if you go before noon or after 1 pm, yes, still busy but not so crazy that you can't find a table. OK so my one issue with this location is the awful smooth jazz they play inside the restaurant. Seriously, management, please change your Xm station to at least the 'family appropriate pop' station if not something actually cool. And yeah the parking sucks in this place but that's not Panera's fault, that's the shopping center... see my review for Fallsgrove Village Center for more on that issue. yelp.com/biz/fallsgrove-…
(4)
Hannah T.
I'm not trying to hate on this chain, because believe me, I am a regular patron to Panera Bread. However, I have had some less than delightful experiences at this particular store. Once I ordered a tuna salad sandwich that tasted absolutely rancid. I thought I would give them a second chance, seeing as it is one of my favorite restaurants, but after an entire four days later the tuna was just as bad. That being said, I still choose this store often for its nice atmosphere... when it's not peak meal times, that is. It can get pretty crowded and difficult to find seating.
(2)
Denis S.
Nice place, free internet, free tea refills. Try onion soup with some delicious sandwich.
(5)
C. B.
Usually like Panera Bread food but on Easter Sunday evening had dinner that made me weak and nauseated the next morning . I had the black bean soup which was very thick and gunky. I also had the Mediterranean Sandwich which tasted okay. Just wonder if someone didn't wash their hands or didn't rinse the black beans from the can. Also wonder if anyone else got sick from eating there that night. Will go again but won't pick the same food choices.
(2)
Amani A.
The parking is terrible.. The girl who made my sandwich and soup threw my bread at me when I told her I wanted white bread not whole grain... What kind of employee throws bread at customers and says "here better" in a nasty tone!!! Train your employees and when I complained to the general manager he said that was his best employee really really your best employee at throwing bread!!!
(1)
Gadgitgurl M.
One of the bests locations
(5)
Guy S.
Got a sandwich from this panera last week and it had a freakin hair in it! Also the parking at this shopping center blows! I forgot to mention that I still ate the sandwich. What can I say I was hungry!
(3)
Jody E.
Nice, bright, and comfortable. Vegetarian choices available. Time for them to reupholster furniture and freshen the place up a bit. And they really need to have electric outlets available at EVERY table.
(3)
Jen L.
The free wireless internet (Wi-Fi) and free coffee refills makes Panera an appealing spot to meet up with friends or go alone with your laptop and gives Starbucks a run for its money. The setting is inviting and spacious with plenty of seating and area available to be comfortable. The self service also makes it convenient and less of a hassle. I appreciate it when the coffee shop provides a stand with different types of milk, cream, coffee supplies for customers to add themselves. On the other hand, the food is overpriced and the portion sizes could be bigger. This Fallsgrove location can get really busy and the parking gets inconvenient during peak hours.
(4)
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Address :14921A Shady Grove Road
Rockville, MD, 20850
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Breakfast Parking : Private Lot Bike Parking : No Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : No Outdoor Seating : Yes Wi-Fi : Free Has TV : No Waiter Service : No Caters : Yes
Est D.
This place is very busy. The staff keeps it moving, so if you decide to go for lunch, the line goes fast, your order is up quickly. The food is generous and delicious, even for carry-out. I tend to order the Fuji Apple Salad and Chai Tea Latte. You can substitute for Soy milk and get it warm not hot. The restaurant is clean, no trash on tables. The bakery treats seem to run out of most of their selection of treats. Rockville (Mid-Pike Plaza) may have a better selection. Its a great place to eat!
(4)Samantha W.
This is my local, home Panera, so I'm here all the time. A few things: -Overpriced. Half a sandwich and half a soup shouldnt equal $10. You can get twice the food at Chipotle for the same price. The drinks are also ridiculously expensive. -The biggest thing that bothers me is that there is no description of the food you're getting anywhere. I always have to ask the cashiers what is in each sandwich, and after 2 or 3 they're tired of talking and I'm tired of trying to remember. Come on Panera, let us know what we're getting. -The choice in paninis has vastly narrowed. There are only about 3 on the menu now, in addition to other cold sandwiches. Bring back the paninis! They're the best part of Panera. -Breakfast should stay open later. The bagels & cream cheese are awesome. -Stick to the classics, because that's what they're best at. French onion soup, mac & cheese, cinnamon bagel, chicken panini. -Why is the menu so variegated now? Get rid of the pastas & noodle bowls and bring back more of what you're good at: sandwiches and soup. However, they are extremely speedy and friendly which is appreciated.
(3)Samantha L.
My company ordered lunch from Panera Bread today. I got a Chicken Caesar Salad. The romaine lettuce was fresh for the most part. It was topped with garlic croutons, shredded parmesan cheese, and herbed marinated grilled tender chicken breast strips. To prevent sogginess, I requested the Caesar dressing to be on the side. My other favorites include Strawberry Poppyseed and Chicken Salad and Asian Sesame Chicken Salad.
(3)Lisa S.
Generally, I love Panera. I've been to this location several times to meet people for coffee as well as to work. This location is pretty big, and usually crowded- but I've always managed to find a table (granted, I tend to come during off hours on the weekend). There aren't as many outlets as other Panera locations, so you may have to scope out tables carefully if you need to charge your electronics. However, there is free WiFi! Yesterday, I ordered a latte, and it was quite good. I also ordered mac and cheese, but it was drier than normal and not as good as other locations. However, the food came out lightning fast. My only significant complaint was that the bathroom was gross yesterday. I used the bathroom upon my arrival and the floor was sopping wet, there were no paper towels, and the bathroom smelled really bad. I drank a lot of iced tea and had to use the bathroom again before leaving about 1.5-2 hours later- and while the paper towels had been replaced, the bathroom hadn't been touched aside from that. More frequent bathroom cleaning is necessary, given the high volume of people and kids on the weekends. Other than that, not a bad location.
(3)Nhi T.
Just your standard Panera bread. Gets super busy during the lunch hour.. It's super hard to find a place to sit, so may want to get your lunch to go! Great place to study, but you will have to snoop around this location to find some wall plugs..They are hiding. They must not like it when people are just chillin' inside.. Also in love with the strawberry poppyseed salad at Panera when it's in season! Definitely recommend trying it when it comes back :)
(3)Eddie K.
My favorite Panera location. Food is consistent- no surprises there. Soups, salads and sandwiches taste the way it's supposed to at Panera. Yes, the parking sucks in Fallsgrove- try to get there by 11:30 or after 1. Too many wifi campers at all Panera locations. They need to do something about that.
(4)Weson I.
Panera is always great, except they should kick out the kids who are just sitting here and don't buy anything. Free wifi IN STORE should be for customers only, if you just want wifi, feel free to sit outside.
(3)Pegah Y.
I really enjoyed this Panera Bread. The food is fresh and there is plenty of seating inside. I ordered a chicken caesar salad and it was a delicious mix of greens, caesar dressing, and chicken (they are generous with their chicken!). They are accommodating of families with small children too, and we thankfully got a child's booster seat. I highly recommend it! Quick service, fresh food, and conveniently located in a big shopping center with plenty of parking.
(4)Cherrelle L.
I Love Panera! (period) Their staff is super friendly and they are VERY QUICK (especially with the morning and lunch rush!)
(4)Kathleen L.
I have had a long history with this location of Panera Bread, and have seen it deteriorate over the last few years. When I was in grad school at a nearby location, I practically lived at this restaurant, as it was close to campus, and also the food was relatively healthy, so I spent a considerable amount of both money and time here, between work and my evening classes. While I was eating my dinner, I oftentimes would work on homework, or from time to time one of my work groups from school would come there to collaborate on one of our many projects. For this work, the internet access (which is widely advertised) was excellent. The connection was strong, and we rarely (if ever) were booted off the network. That was in 2004-2006. Fast forward to 2014. Something has happened. Although the food, for the most part is still good, it is becoming a place that is hard to come to for group meetings, or to get something done which requires reliable internet access. Also, the customer service is lacking. During a time of day when customers were coming for dinner, all cash registers were not open. People were being directed to turn behind them to the cash register for the pastry part of the shop, which gave rise to confusion, as to whose turn it was to be waited on. I was there with friends, and all of us were working on projects that needed internet access. There is a disclaimer when you log onto their wi-fi that during times of high demand, internet service could be limited to 30 minutes. That would have been fine, but not only did we struggle to get connected in the first place; we were getting continually kicked off the network, so that we virtually had no internet access at all. My friend and I have complained about this bad connection before, but apparently the management doesn't care about our business, because they only grunted dismissively, and nothing has been done about it. I would still recommend them for an eating place, if you aren't reliant on efficient customer service to get you through the line; however, if you are working on anything that requires the internet, you would be better off going to a nearby Starbucks, or to the nearby Rio or Downtown Crown areas, where you have several choices of places with reliable and well-maintained internet connections.
(2)Luis P.
I love panera bread. I went there for lunch on a Saturday and ordered a Meditteranean chicken flatbread, a double chocolate cookie and a soda. I'm a panera club member and received $2 off the flatbread. The whole meal cost about $6 which is a great deal. It was ready quickly and was delicious. I was there from 11:30 to 12:30 and didn't find the place overly crowded. I was able to find a good seat in the back area. I will go back.
(4)Shashi B.
I like meeting folks here. Convenient location and is well run. I stopped drinking coffee and am now discovering the tea options at many of my usual watering holes. I liked the Green tea ginseng and they offer honey. Bagels - cinnamon raisin swirl is my favorite
(4)Jessica L.
The food here is pretty good as far as a chain restaurant for soup, salads and sandwiches goes and I have never had any complaints or anything super wonderful to warrant a review until today. I went in to order the new shrimp roll and boy, was it delicious! The plump, deveined jumbo chilled shrimp were tossed in just enough lemon tarragon mayo so as not to over power the delicate flavor of the shrimp itself. Lettuce and avocado were added to the soft and fresh New England roll and topped with chopped fresh basil. Each bite was divine and well worth fighting the parking lot to try. I will definitely be back again for the shrimp roll. I will however, ask for a dash of Old Bay next time. Right at 10$ I got this yummy shrimp roll and a half ceasar salad and it was a very filling early dinner.
(4)Christina D.
Convenient location, crappy parking, and for some reason they have the crankiest staff of all the many Panera Bread locations I've ever been to.
(2)Mondona M.
I come here for breakfast and pick up my lunch also. The people who work here are a lot friendlier than I am in the morning, which is great! It starts to get crowded around 8:30am. If you get there before, you'll easily be in and out within 10 minutes. I will say that they for seem to have sugar syrup, and sweetening iced coffee with sugar packets is not as effective. But I also haven't asked for it, so it might be on me.
(5)JJ R.
This place sucks - I went to get a mid afternoon pick-up buy I ended up being let down. I walked in the door to be barely acknowledged by the cashier. She didn't have a menu available but, somewhat-annoyed, pointed me in the direction. So I glanced it over. I've only ever been to p breads less than 10 times, so I have to look at the menu. I saw what I wanted - boom, so I order the 1/2 fontina grilled cheese and a tomato bisque. I also got a carrot cake because I wanted some more comfort. I know, cheese and cake is a bit much, but I needed a pick me up ;). So I get my food. The wait was quite short, which I thought was always a good thing. I get my good from the kind gentleman who was prepare my food, and then walk out. I decide to eat the food in my car. So I look at the 1/2 sandwich and it looked good on the outside, but upon further inspection I noticed that the cheese was still solid, and cold on top of that! No wonder my wait was so short. Instead of a grilled cheese I got a cold cheese. It was still tasty though. Then I tasted the tomato bisque. I thought this would be good, but I was wrong again. As opposed to the sandwich, the soup was flavorless. I'm not a big salt person or anything, but this stuff was lacking in terms of the herbs! A tomato bisque requires fresh and delicious basil, oregano, etc. in order for it to be great. This concoction tasted like it was poured directly from a can, which it probably was, but it still should have tasted good. The carrot cake is aight, but it's very common tasting if you ask me. I don't know what all the hype is about this place. I'll probably go back in about a year once I forget this review and this experience.
(2)Stephanie H.
Im always a fan of Panera. Food is usually delicious, consistent, etc. Two things about this one that makes it a shoddy spot for studying/3 stars: 1. Internet is quite unreliable 2. Few outlets 3. Usually they ask whether I have a panera card/phone number. this place doesnt. which means if you forget to tell them about MyPanera card, you'll have to update your panera card online. so dont forget to tell them!
(3)Drethi C.
I love coming to this panera. I do all my catering order regularly here. Always efficient & on time. Never any complaints & always such great food.
(4)Kristina C.
This location is close to my job, so I frequent it when I'm in the mood for a bowl of broccoli cheddar soup. The soup is always hot, and I have never had a problem with the service. I like how this location is run as it is quick, organized, and during the lunch rush, it's a place that can efficiently handle a high volume of orders in a short amount of time. One downside: I tried their autumn squash soup and it was unusual, and not in a good way. It was too sweet, and also too salty. Just an odd combination of flavors, that I wouldn't go out of my way to order.
(4)Nicole H.
I went here for dinner last night. I ordered the turkey bacon bravo which comes on tomato basil bread. Well they forgot to inform me that they were out of that bread after I had already paid. And the lady making the sandwich had an attitude about me wanting cheese bread. Then the baguette on the side was extremely tiny and not to mention stale.
(3)Katherine L.
I go here almost every week, sometimes 2-4 times a week. I can't believe I never check in! ... I guess I'm always in a hurry in the mornings? Anyway I only ever come here for breakfast. It is usually always very busy in the mornings but I still manage to be in and out for the most part THANKS to the fast and efficient staff. My usual: Breakfast Power Sandwich & a Large Iced Green Tea -YUM.
(4)M N.
The only reason they didn't get 5 stars is because they took away my peanut butter dream cookie!!! Very upset about this. Not sure if it's for good or just seasonal. But their sandwiches are also good... Frontega Chicken is great!!
(4)Jeff B.
If I could go to any Panera in the world, it would be this one. Not sure why there exists such a large range in the quality of the reviews here, but Panera is perfect for right when you eat at either Chipotle or Cheeburger Cheeburger and you need a second lunch or dinner because you're always hungry like me and Rick Ross. This specific location has the hottest Panera customers in Montgomery County so my friend and I go out of our way to drive the extra 15 minutes to this location. The parking here is awful, so park out near the Chafeway and walk the extra 50 feet so you can work off your muffin top that you may get from eating too many donuts at Krispy Kreme after eating at Panera after eating at Chipotle or Cheeburger Cheeburger. At this Panera, I do like the cinnamon crunch bagel as well as the baguettes that you get with a salad.
(4)Peggy K.
Their panini's are not that great. Technically, they aren't even paninis because whenever I order them, it's not even warm. The cheese is not even melted one bit. So it leads me to believe that they don't even put the sandwich into the panini machine thing. The caramel latte I ordered was pretty good but I was pretty disappointed about the panini since it costed me over $8. I usually order salads from panera and never had an issue, but the past 2 visits I've been trying to like their paninis and it has been a fail. Staff is nice and the establishment is clean. I would just say don't get the paninis.
(2)Ben M.
Pinal was in such a rush to ring us up that we ended up ordering 3 times. He kept missing items on our order. On pick up, we were given our food in to-go bags. We previously said dine-in. Why? Don't you want us to spend time in your restaurant? He also didn't put our order on mypanera. We are here 3-5x a month and have never had any gripes until today.
(1)Jacinda T.
Warning: this shopping center gets PACKED during lunch time. If you choose to trek through the hoards of lunch breakers, make sure to park on Prettyman Dr. (the street that intersects w/ fallsgrove behind panera). And yes, that's what the street's really called. anyways, you just walk across the street to spare you the headache of the parking lot. I really like the Thai chopped chicken salad. It has a tasty dressing with carrots, edemame, crispy wontons and chicken. I also like the clam chowder (only available sometimes) in the bread bowl. Great on a cold day :) The paninis are ok, the chipotle chicken fills me up... But really, I only go here for the thai chopped chicken. I'm not such a fan of their sweets though.
(3)Rita W.
I've been coming here for years and honestly still feel awkward and unsure about the 2 separate lines. Panera is the place I go when I feel like eating healthy, but not really. I usually select the you-pick-two options and try several combinations. My favorites: -Frontega Chicken Panini -Mac N Cheese The salads have typically come out too watery for my liking and the pastas bland.
(3)David G.
It Panera. What more can I say? Standard deal...average food, average speed, average accommodations. Nothing of any particular note here.
(3)Megan B.
If you've been to a Panera before and you like Panera food, then you won't be disappointed. This location has friendly staff that gets the job done fast. The coffee pots are always stocked with hot coffee and they have free internet. The staff is great about keeping the place clean and even take away your dirty dishes from you if you're done but still hanging out.
(4)Joanna C.
I worked at this Panera for over a year and wish I didn't have to give a rating because I really just want to give my take on what's good here (seeing as how I've eaten everything on the menu at least once), but I do think it's pretty yummy. Hope this helps! -Soups: I love the Clam Chowder and the Tomato soup! The Garden Vegetable soup is also really good! I tend to find the other soups a bit too salty or creamy for my taste (I'm totally guilty of having gotten soup and then adding hot water to it. However, I have been told that I seem to think most soups are too salty to begin with so maybe it's just me). Get the french baguette for your side, it's much tastier with soup (the whole grain is a bit too dry)! -Sandwiches: The frontega chicken panini is delicious! Completely melted and warm, I like getting this with a soup on a cold day. In the summer though, I'm not really a panini eater so I go for the signature or cafe sandwiches. The other sandwiches I really love are the Chipotle Chicken (just a little spicy and toasted, really great flavor), Bacon Turkey Bravo (love the thousand island dressing sauce and tomato basil bread), Mediterranean Veggie (the green humus spread is surprisingly tasty and the tomato basil bread again is the best), and Tuna sandwich (simple, yet really good. You really don't need to put mayo on this one, there's already plenty in the tuna). -Salads: Panera has really great dressings, which makes for good salads! In the summer I love getting the Strawberry Poppyseed Salad. It comes with fresh strawberries and blueberries (and canned pineapples and mandarin oranges, but I forgo those) and is really refreshing. The Asian Sesame Salad is also a favorite (I love cilantro, and if you do too, ask for extra cilantro, you won't regret it). Of course, you can't go wrong with the Classic, it's a super basic salad, but a good salad to pair with your sandwich. -Bagels and Breads: In case you can't tell from my sandwiches section, I LOVE the tomato basil bread! It works well with sandwiches but also on it's on. Also, the cheese focaccias are great (the Rosemary Onion one is the best) for sandwiches and nibbling! I'm not a sweet bagel person so there's never been room in my heart for the super popular Cinnamon Crunch bagel, but I do love the Asiago Cheese Bagel toasted with Sun-Dried Tomato Cream Cheese and the Everything Bagel toasted with Veggie Cream Cheese. -Bakery Items: In the morning we have souffles, which are surprisingly good (be warned though, they're pretty unhealthy)! The spinach and artichoke one is my favorite, followed by the Turkey Sausage. For dessert, you can't go wrong with either of the brownies (the Caramel Pecan is my favorite though), muffies (muffin-tops, my favorite is the chocolate chip one), muffins (especially the blueberry), chocolate duet cookies, and pecan braids. Also, the orange scone is surprisingly tasty, not enough to make it into my top favorite items, but definitely my favorite scone. -Drinks: The Frozen Caramel is delicious!! I might even like it more than Starbuck's Caramel Frappuchino. The Mango Smoothie is also amazing! It's light and super refreshing on a hot summer day. Also, I like the Lemonade and Iced Green Tea mixed together (Ask for this! It's much better than either one on its own). If you're getting a hot drink like the hot chocolate or caffe mocha, or anything where you want whipped cream on top, get the drink in a mug. It makes for a much prettier (and in my mind, yummier) drink!
(3)Ellen L.
this is your standard american cafe that serves breakfast, brunch, and lunch. i met up with my friend for breakfast on new year's day, since it was one of the few places in our area that was opened. surprisingly, there were actually quite a few customers up at this hour on the first day of the new year! so we had to wait in line a bit, but the wait wasn't too bad. i ordered a bowl of oatmeal with walnuts and strawberries, a small cup of fruit, and a hot tea. this came to a whopping $8.35 (incl tax)! quite steep for some oats, fruit and tea, if you ask me. the oatmeal was good and hot, but the serving size wasn't that big, and the walnuts and strawberries were standard. the fruit was ok, not the freshest, in my opinion, but it was edible. and the tea, well, they gave me a mug and a tea bag and i filled it up with hot water myself...not much to say about that. again, standard american fare, nothing out of the ordinary, but nothing too special. service was standard as was the seating area.
(3)Sabrina U.
This is for the service but with this kind of service I can easily find other places to dine. I stood for several minutes to place an order with about 9 employees standing around and pass me by with not so much as even a greeting or acknowledgment. About 5 of them looked at me directly. I don't know why it's so hard for people to simply acknowledge a customer these days.
(1)Kristina K.
Although I typically like Panera, this location is subpar. The selection and even parking are not so much a disappointment as the tiny portions. For instance, the sandwiches I have had there on a couple of occasions were under stuffed and somewhat poorly (unappetizingly) put together. Thus, my favorite combo--half soup, half salad--was more like a third sandwich. Meh... lunch time out is special to me so I'll steer clear in the future.
(2)Raul I.
The place is hot in the summer and they are afraid to increase the a/c. On top of that their Internet is very slow. After struggling with the horrible lag, I walked over to Starbucks. I prefer the food and drinks from here, but I must havez internetz.
(1)Danny N.
Shrimp Roll and Tomato Bisqu hit the spot
(3)Alexander K.
This location can get crowded, but once in a blue moon when I do go in I get the asiago roast beef. The crusty bread along with the horseradish sauce sets this sandwich apart in my opinion. Just like any other location of Panera, their products are consistent and uniform.
(3)Paul L.
Can they hire better help? I bought a bagel pack and had a free bagel added on. I watched the lady get my bagels and slice them. I kept telling her make sure you have 14 there. When I got the bag I had to open it up and count them one by one. Only 13 . She said in broken English, "Bagel pack. Thirteen." I said I had one free bagel. The cashier told her she should have looked at the bottom of the receipt. No sorries no apologies. Well, no coming back for me!
(2)Taylor F.
ok so the parking could definitely be better but the location is great and it's located in a sea of other restaurants. the paneras I've been to are all good with little inconsistencies. food comes out fast and fresh. i love the avocado Cobb chicken salad. prices are also good and you get a lot for your money. will return.
(4)Food L.
Horrible service to say the least! I wanted to order the Power Mediterranean Turkey Salad with Black Bean Soup. At first, the gentleman who was taking my order said, "Your salad might be seasonal; it's not listed on the menu board." Then, he told me he will place an order for a regular salad and turkey sandwich, so I could take turkey out of the sandwich and make my own salad. (Seriously, if I wanted make my own food, I could have done that at home and not paid Panera to make my own food). Luckily, his coworker over heard us and showed him how to find the salad I was asking about, but then Panera no longer carried the dressing that went with the salad. After that, I was told there might a few dressings left so I could order it. I could not order as half-half and he would need 'special' permission to order that because of the register system. At the end of it, I said "Never mind" and ordered the Chicken Cobb Salad with Avocado. Now, it gets better and better. (haha) A few minutes later, I was told the Black Bean soup that I ordered was not available today, so I would have to order a different soup. The woman was frustrated and impatient as I chose a new soup. She did not apologize for the mix up. After my coworker and I received our order, we could not find any seating. We circled a few times before we ended up going back to the service station and asking to box our food. At which time, we were given the "Eye Roll" and no apology for the inconvenience by the same woman, before we left. 1 star for the gentlemen who tried to make up for the fact that I couldn't order the food I wanted and gave me a free drink (and offered a free cookie). He was the only person that tried to be helpful. P.S. In frustration to get food that was "on" the menu, I ordered Chicken Cobb Salad with Avocado however, it came with bacon but NO avocado. I ended up throwing that away after the first bite when I realized it had bacon it. My coworkers soup was cold, bread was soggy from leaking soup and salad dressing, and the salad was filled with wilted brown lettuce. It was all packaged so poorly that the entire thing was a slimy mess inside the bag. In conclusion, I ended up paying $9 for a piece of bread, vegetable soup, and horrible service. This Panera can consider this as two customers lost and we will be recommending people do not visit this location in the future.
(1)Mary P.
The best Panera in the region. These folks know how to handle a lunch rush and make amazing food quickly. They never disappoint. The managers are on target at all times, the prep staff is always superb... I've never had a sandwich made incorrectly here.
(5)Vikash S.
This location is very nice and inviting. The food itself isn't anything spectacular, but consistent enough that I would go back for a quick/light lunch. One of the main problems I have with the food is that it doesn't really fill you up. I've often skipped the 1/2 soup 1/2 sandwich option for a full soup and full sandwich and still left a little hungry. Great for a light lunch with some friends or coworkers though.
(3)Jennifer E.
The SLOWEST Panera I've been to... And avoid during lunch the parking is unbearable!
(2)Liam S.
What can i say? Its Panera, Quick service as compared to other locations, gets packed at lunchtime though.
(4)Charles R.
Went there for lunch today during "lunch rush hour", and boy did they get my pick two out quickly. They run a real tight ship. Great lunch experience.
(5)Devin M.
I recently went to this Panera and I was shocked at the rudeness of the cashier. I was standing behind a group of policemen and when it was my turn i ordered my food and asked about a military discount. The man rudely told me that only police get discounts. I inquired as to why police and not military get a discount, the man told me it was because the police were active duty. I told the man that I am active duty militry and do practically the same job they do, so why no military discount but a police discount? The man was becoming increasingly rude with his responses so I cancelled my order-- i refuse to eat at a restaurant that discriminates discounts to only some service members.
(1)Paul S.
This panera has a bad take out. They always give you less food for take out. Sounds like they do that on purpose because your not eating in. The food does taste decent. Can get expensive if you are getting a desert there. This is not my first choice and would not come back unless it was my last option
(2)Janice V.
i have been coming here, i feel like my whole life. every sunday since i was 7, i would come in here for a pastry, not every different type of pastry, just one, the chocolate croissant. it was outstanding. every sunday. one time i tried a souffle, didnt like it that much, so the next sunday, thats right, i went back to my chocolate croissant. buttery, flaky, good stuff. no i am not fat, i was am a skinny beast, i just love chocolate, yep chocolate croissant. if someone were to ask me for advice about whats good at panera, i would say chocolate, chocolate what? oh thats easy, chocolate croissant. okay but seriously, i also like their chocolate chip bagels, asiago cheese bagels, and their sandwiches are always fresh and tasty, salads are also a safe bet. never had the lobster sandwich, but i did try the chili bean once and it was slamin.
(4)Michelle F.
Ok - so it is not the fault of the place that they get SUPER busy. They seem to handle it pretty well. I really have no complaints except for the catering part. I order lunch for a group every month. And it's almost always the same! The problem is that for 3 months straight now they have messed it up. It confuses me. Other then that, the eat in experience is great and it's a great place to meet up for business.
(3)Ashley M.
This Panera is fast, efficient, clean, and the food is about the same as you will get at any other Panera. It is usually very busy during the lunch hour, but if you go before noon or after 1 pm, yes, still busy but not so crazy that you can't find a table. OK so my one issue with this location is the awful smooth jazz they play inside the restaurant. Seriously, management, please change your Xm station to at least the 'family appropriate pop' station if not something actually cool. And yeah the parking sucks in this place but that's not Panera's fault, that's the shopping center... see my review for Fallsgrove Village Center for more on that issue. yelp.com/biz/fallsgrove-…
(4)Hannah T.
I'm not trying to hate on this chain, because believe me, I am a regular patron to Panera Bread. However, I have had some less than delightful experiences at this particular store. Once I ordered a tuna salad sandwich that tasted absolutely rancid. I thought I would give them a second chance, seeing as it is one of my favorite restaurants, but after an entire four days later the tuna was just as bad. That being said, I still choose this store often for its nice atmosphere... when it's not peak meal times, that is. It can get pretty crowded and difficult to find seating.
(2)Denis S.
Nice place, free internet, free tea refills. Try onion soup with some delicious sandwich.
(5)C. B.
Usually like Panera Bread food but on Easter Sunday evening had dinner that made me weak and nauseated the next morning . I had the black bean soup which was very thick and gunky. I also had the Mediterranean Sandwich which tasted okay. Just wonder if someone didn't wash their hands or didn't rinse the black beans from the can. Also wonder if anyone else got sick from eating there that night. Will go again but won't pick the same food choices.
(2)Amani A.
The parking is terrible.. The girl who made my sandwich and soup threw my bread at me when I told her I wanted white bread not whole grain... What kind of employee throws bread at customers and says "here better" in a nasty tone!!! Train your employees and when I complained to the general manager he said that was his best employee really really your best employee at throwing bread!!!
(1)Gadgitgurl M.
One of the bests locations
(5)Guy S.
Got a sandwich from this panera last week and it had a freakin hair in it! Also the parking at this shopping center blows! I forgot to mention that I still ate the sandwich. What can I say I was hungry!
(3)Jody E.
Nice, bright, and comfortable. Vegetarian choices available. Time for them to reupholster furniture and freshen the place up a bit. And they really need to have electric outlets available at EVERY table.
(3)Jen L.
The free wireless internet (Wi-Fi) and free coffee refills makes Panera an appealing spot to meet up with friends or go alone with your laptop and gives Starbucks a run for its money. The setting is inviting and spacious with plenty of seating and area available to be comfortable. The self service also makes it convenient and less of a hassle. I appreciate it when the coffee shop provides a stand with different types of milk, cream, coffee supplies for customers to add themselves. On the other hand, the food is overpriced and the portion sizes could be bigger. This Fallsgrove location can get really busy and the parking gets inconvenient during peak hours.
(4)