I like this location, the staff and even the patrons are nice here. I don't know that there is a ton to say about Starbuck's in particular. I think it's important to point out bad service or a dirty store, but truly I have yet to see a Starbucks in those conditions.
(5)
Melissa K.
This Starbucks seems to have a negative energy to it compared to other Starbucks. Usually Starbucks baristas are pretty friendly and the drinks are at least good, but here the baristas appear cranky and produce meh drinks. The baristas always seem so grouchy for some reason. I am beginning to wonder if this stems from management. One instance that stands out was one time a month or so ago I ordered a Venti Very Berry refresher. Google that drink. See how dark pink it is? The one I got was very light pink, and had a ton of ice. I tasted it and it was tasted very watered down. I have rarely complained about a Starbucks drink, but when I have the baristas are always happy to redo the drink. When I asked about this drink and how I thought it was more diluted than usual, the one barista (that I think was the supervisor) said, "Well do you want it without water? Because it has water in it so it's going to be somewhat watered down." Why on Earth would I want a drink of pure flavored syrup? What kind of snide remark was that? The barista (who wasn't particularly pleasant either) who made it said it was because she ran out of berries so that's why it wasn't as dark as usual. She offered to remake it. She remade it, and guess what? This time it was remade properly. Interesting. I feel like the drinks I get from here are never that good. I'd rather drive a bit more and go to the one at 96th and Meridian or even the one inside the Target. Even if the drink turns out meh, at least the baristas are pleasant!
(2)
Fred F.
Service is terrible. It has gotten worse under the new manager. These people have no sense of hustle or urgency. They just amble along at their own pace. I would fire all of them and start over. The Starbucks at 96th and Meridian is a model of productivity. They move fast and efficiently. That is where I will go in the future.
(1)
Amanda F.
I always rate my Starbucks experiences on the service, because that's the only thing that really sets them apart. Here, they are nice enough, but just don't give that warm, welcoming Starbucks experience that I have received at others.
(3)
Michelle Q.
Favorite sit down sbux on northside. Store is always clean, Baristas have never served a bad drink and are always friendly. Remember my name which is a bonus! Convenient in and out or place to chill with a book. Nice location off the monon on my bike.
(5)
MJ W.
Good customer service at this location!
(5)
Theresa K.
I stop in this location every day. The employees have great customer service and are all very friendly. They remember my name and my few different drinks that I order. Professional service. Sometimes this location can get pretty busy in the morning, but they are still pretty quick. Just because the line is long doesn't mean that you'll be in it for long.
(5)
Tim J.
I witnessed an appalling display of customer service. A male employee treated a customer terribly rudely even though the customer was in no way acting badly. The Starbucks jerk got the man's order wrong and the customer actually apologized to the employee. Rather than respond like all employees are taught, this moron actually insults the customer under his breath. The old man couldn't hear and asked the employee what he had said. The employee said, 'nothing', and then muttered another insult. I was too shocked to say anything. The old guy never knew anything was wrong and left just as happy as when he came in. Shameful.
(1)
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Address :1300 E 86th St,Ste 35
Indianapolis, IN, 46240
Tracy H.
I like this location, the staff and even the patrons are nice here. I don't know that there is a ton to say about Starbuck's in particular. I think it's important to point out bad service or a dirty store, but truly I have yet to see a Starbucks in those conditions.
(5)Melissa K.
This Starbucks seems to have a negative energy to it compared to other Starbucks. Usually Starbucks baristas are pretty friendly and the drinks are at least good, but here the baristas appear cranky and produce meh drinks. The baristas always seem so grouchy for some reason. I am beginning to wonder if this stems from management. One instance that stands out was one time a month or so ago I ordered a Venti Very Berry refresher. Google that drink. See how dark pink it is? The one I got was very light pink, and had a ton of ice. I tasted it and it was tasted very watered down. I have rarely complained about a Starbucks drink, but when I have the baristas are always happy to redo the drink. When I asked about this drink and how I thought it was more diluted than usual, the one barista (that I think was the supervisor) said, "Well do you want it without water? Because it has water in it so it's going to be somewhat watered down." Why on Earth would I want a drink of pure flavored syrup? What kind of snide remark was that? The barista (who wasn't particularly pleasant either) who made it said it was because she ran out of berries so that's why it wasn't as dark as usual. She offered to remake it. She remade it, and guess what? This time it was remade properly. Interesting. I feel like the drinks I get from here are never that good. I'd rather drive a bit more and go to the one at 96th and Meridian or even the one inside the Target. Even if the drink turns out meh, at least the baristas are pleasant!
(2)Fred F.
Service is terrible. It has gotten worse under the new manager. These people have no sense of hustle or urgency. They just amble along at their own pace. I would fire all of them and start over. The Starbucks at 96th and Meridian is a model of productivity. They move fast and efficiently. That is where I will go in the future.
(1)Amanda F.
I always rate my Starbucks experiences on the service, because that's the only thing that really sets them apart. Here, they are nice enough, but just don't give that warm, welcoming Starbucks experience that I have received at others.
(3)Michelle Q.
Favorite sit down sbux on northside. Store is always clean, Baristas have never served a bad drink and are always friendly. Remember my name which is a bonus! Convenient in and out or place to chill with a book. Nice location off the monon on my bike.
(5)MJ W.
Good customer service at this location!
(5)Theresa K.
I stop in this location every day. The employees have great customer service and are all very friendly. They remember my name and my few different drinks that I order. Professional service. Sometimes this location can get pretty busy in the morning, but they are still pretty quick. Just because the line is long doesn't mean that you'll be in it for long.
(5)Tim J.
I witnessed an appalling display of customer service. A male employee treated a customer terribly rudely even though the customer was in no way acting badly. The Starbucks jerk got the man's order wrong and the customer actually apologized to the employee. Rather than respond like all employees are taught, this moron actually insults the customer under his breath. The old man couldn't hear and asked the employee what he had said. The employee said, 'nothing', and then muttered another insult. I was too shocked to say anything. The old guy never knew anything was wrong and left just as happy as when he came in. Shameful.
(1)