Snuggery
1540 N Roselle Rd, Schaumburg, IL, 60195
Snuggery Menu
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Visit below restaurant in Schaumburg for healthy meals suggestion.
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Address :
1540 N Roselle Rd
Schaumburg, IL, 60195 - Phone (847) 519-7555
- Website https://www.snuggerychicago.com/schaumburg/index.php
- Click To Get Directions
Opening Hours
- Mon :11:00 am - 2:00pm
Specialities
- Accepts Credit Cards : Yes
Parking : Private Lot
Bike Parking : Yes
Wheelchair Accessible : Yes
Good for Groups : Yes
Ambience : Casual
Noise Level : Loud
Music : DJ
Good For Dancing : Yes
Alcohol : Full Bar
Happy Hour : Yes
Best Nights : Tue, Fri, Sat
Coat Check : No
Smoking : Outdoor Area/ Patio Only
Outdoor Seating : Yes
Has TV : Yes
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Shannon H.
My friends and I ended up here last fall for the Chicago Bears vs. Green Bay Packers game. We had tried to go to the Fox and Hound which is right down the street, but it was SO packed that we couldn't find seats! So I found this place on Yelp and we wandered over. From the moment we walked in I knew we made the right choice! We were greeted at the door by someone who was taking bets for the game and asked if we wanted to participate. We were able to find a seat right away, and our server promptly came over to take our drink order. During the entire three hours that we were there our server did a great job of making sure we had drinks and food and anything else that we needed without being disruptive. This was impressive because this place was packed, but it's not the reason that the Snuggery gets four stars... OMG The stuffed mushroom caps are TO DIE FOR! Ever since I came here on that rainy day last fall I have been craving them! They stuff their mushroom tops with cream cheese and herbs and then deep fry them. They are huge, and they are beyond amazing! The other food we had there was good to, but nothing compared to the amazingness of the stuffed mushrooms! The snuggery is a sports bar. It is not a healthy eating kind of place. It is not the kind of place where one goes to sip wine. It is loud. It is filled with sports fans watching the game. They have pub grub for food, and your standard beers for drinks. However, I do love me a sports bar ESPECIALLY when one of my favorite teams is on, and the Snuggery is exactly what I need!
(4)Jennifer C.
Went today for lunch and wasn't really impressed. I got the $5 burger and it just wasn't very good. I took one bite out of eat and didn't want to eat anymore. The bartender was kind of busy so I didn't really have an opportunity to send it back otherwise I would have. So I just ended up eating the bun (which wasn't bad) and the fries. When the check came the burger was listed as $7.99 and not $5. She changed it after I asked her about it but it kind of seems in line with some of the shady billing practices that other people have talked about. My Diet Coke was fine and was refilled at least. I most likely would not go back.
(2)Courtney N.
As an update, the manager finally did e-mail me back and sent me a $25 gift certificate and 10 drink tickets which I appreciated.
(3)Joulie S.
I came here for a Birthday, was a simple bar with a big crowd. Not usually my place to go but it wasn't bad. It was loud and TVs were on, there was also a DJ playing. too many things going on in one place. This is a place you go to to hang with friends, watch the game. I give it to them for trying to make it a dance place but I don't think a place like that can pull it off.
(3)David G.
Service - 1/10 Atmosphere - 3/10 Parking - 1/10 Cliffs Notes: I wouldn't go here again. Ever. The night I went, it happened to be raining(nearly pouring), so naturally I wore a jacket/zip-up hoodie type thing. I walked up to the door and the bouncers basically pushed me away and told me that nobody could have a hood on their clothing (mine was off my head since I was underneath an awning at this point). Uhm, okay...? I understand dress codes like having to wear shoes, shirts, pants, and hats that can't be on a certain way. That I understand. I could also understand not wearing the hood inside, after all, I have no reason to wear it, its not raining inside! Anyways, I walked back to my car, which happened to be in the far back lot past the 7-11 (the parking lot was packed). I finally got in, near soaked from walking in the rain without a jacket and hood, and I met up with some friends. They had a waitress that was serving them, but it took me over 45 minutes to get a drink. She was non-existent the majority of the night. So I finished my beer and was waiting to flag her down for another. Never saw her again the entire night. So I fought my way up to the bar and finally ordered another round. This place blows!
(1)Jess B.
Tried to go once and my large group wasn't let in because we had blackhawks jerseys on... So don't try to go if you're trying to watch a game I guess? I have a large group of friends in the are and we haven't been back because that just didn't make sense to any of us... They're all cute girls in their 20s too!
(1)Jon M.
It's like a broke ass Brick House, same concept minus the comfortable couches and lazy boys and hot girls. The food is ok. We went there if you bring 10 people you get free appetizers per person. I was only able to choose from 4 items. Lame. Their mojitos were the best. That's about it.
(2)Karolina S.
(+) Open on Sunday past 10 pm. (+) You can surely get drunk in here and no one will notice nor bother you - generally everyone is on the same drinking pace. (-) Totally average.... not bad but average.
(3)Peter G.
It's a sports bar in suburban Chicago; don't expect much. They have TVs, TVs and more TVs showing your local favorites. But, they also have Lil Sumpin Sumpin on tap, which would have been a treat, had it not been served in a plastic mug. Are patrons that order 20oz drinks more prone to breaking their glasses?
(2)Bob P.
They have a lot of different specials - both food and drink through the week.But in the past week, we have really enjoyed the 'quiet' outside seating (kinda hidden in the shadow of the Holiday Inn Express pool) to enjoy the warm weather, low wind seating. They still have music outside from the TV's inside (that are big enough to see the 'old' videos from the 80s. The food is fine for bar food, and the service is attentive.
(4)Scott H.
This place is great! I must have gone on a good service night. The food was great! Prices can't be beat and the atmosphere is solid all the way around. I recommend the burgers and fajitas! $2 Draft Tuesday! !!
(4)Michelle F.
I have been here about ten times since my original review. We came here after losing our softball games to drown our sorrows a few times last summer. We experienced some particularly bad (see: horrific) service twice in a row, and we stopped coming back. We chose to take our business elsewhere. Well, this summer, we decided to give this place one more chance, and I am really glad we did! The manager (who desperately tried to help with our service issue from last summer) actually remembered us when we returned and went as far as to make it up to us TWICE now. He didn't need to do that, but he went out of his way to make it right. That's what I call good customer service, because we have since been back a few times! The food is good--typical bar food, but they have good specials. I usually get the broasted chicken on Sunday nights. It's four pieces of chicken, coleslaw, mashed potatoes and a salad. It's pretty cheap and really good. But they have definitely earned our business!! :)
(4)Angelica S.
If it had an actual dance floor and better DJ, it would be rated 4 stars. The "dance floor" is just moved over tables to create a space. Not a lot of room. They do allow women to dance on the bar though, get free shots (which they randomy give out for doing things - pretty cool). The DJ is some old guy ( at least every time I've been there it's the same guy) who needs to just stop. They do have a large outside area, which maybe a part of the hotel that sits behind the bar, but it's pretty much as big as the bar itself. I do like that area. There is also a 7-11 like 50 feet away which rules when you run out of cigarettes. The service in the bar is okay. When it's crowded it gets laggy. I really only like this bar when I'm drunk because otherwise there really isn't anything special. Like I said there is no actual dance floor and it's a small place.
(3)Mary P.
The waitresses are sneaky! They take your order and they don't give you change. For example, a Bug Light bottle is $3.25. mmmk! I hand over $4 and the chick brings back my beer...no change thou. I decided, whatever that's fine I want to hang out w/ my friends. I go to the bar next to order my second beer. SAME THING HAPPENS. I was immediatly ignored after I was handed my beer (same thing happened except this time I gave her a $5) OHK! Didn't know there was automatic gratuity! I asked for my change back and didn't give her a tip. I was really turned off. She could have turned on her acting skills and pretended like she forgot about my change. Anyway, the bathrrom has 2 stalls. Thank GOD there is no bathroom attendant. Oh God, those people are the worst. Do I really have to tip you?? And this place is pretty packed, which is a good thing but not really cause its basically like a square and the bar takes up like 75% of the place, leaving little space for customers. I had a bad experience getting a cab back to O'Hare. The cab driver was pretending to hit on me. I asked him how much it would be and he's like ohhh I will give you a discount, blah blah you're so beautiful,blah blah PUKE!! He charged me $60 to get to O'hare...Ohh a discount from $68. WOW! ANd he made me go to an ATM cause he said "Oh if you use credit card I cant give u discount". I was in a mood and didn't feel like arguing over the fare. He was sketchy though. This will teach me a lesson to be extra careful if I have to take an expensive cab ride again. Place has no dance floor. People are young and lively. I dunno. Schaumberg bars don't really do it for me.
(1)David M.
I love everything about this place! The staff is friendly. The food is outstanding , and the ambience is very welcoming and Chicago themed. For the best service, ask for Kristi!!
(5)Michael Z.
Snuggery has a very cool, sports bar atmosphere. There are TV's setup all over the bar. Watching a game or fight is ideal here besides some of the booths having TV's. The wait staff was very helpful keeping drinks filled and cleaing plates. I had the veggie burger and $1 tacos (Thursday special). The veggie burger was excellent and the tacos werent bad. The tacos could have used a little more meat and less coleslaw. Overall, its a great place to watch a game or grab some food. Definitely a fan and will be back in the future.
(4)Rion R.
This is a drink only review on a Saturday night. Stopped in with a group to pregame before going to an event. Mostly because of the drink specials: $5 mixed drinks for the ladies and 5 coors lights for $15 buckets and $3.25 miller lite 20oz drinks. I didn't expect much from the outside and their location next to the cleaners but the inside has a lot space and is very clean. They also have an outside area. It was fairly empty but I am shocked that people review that it is over crowded. Must be a late crowd? Drink specials were good and the waitresses were very nice. Food smelled good from a nearby table and it was a great time chatting with friends and watching sports. There was even a wedding party outside playing bags and drinking.
(4)Samantha R.
For my friend's birthday, she wanted to come to the Snuggery. I had never been here before, so I was excited to try it out. Walked in and the music was going and people were dancing, which is great! It was pretty loud in there though, like, really loud. And it was empty on a Saturday night, not a great sign. We sat at the bar and pored over the drink menu. I saw they had shot-skis listed as a special and I figured since it was a birthday, I would order one for my friend. I asked the bartender for one and she said they don't have that.... Okay, so why is it on your menu? I hate when restaurants don't block things out or updated their menus when something is removed. Obviously, it is expensive to reprint, but take a Sharpie or something and cross it out or whatever. We ordered a round of Sweet Tart shots for our group and the bartender made them up pretty quickly. Those were great, tasted just like candy! We also had a round of shots that tasted like Jolly Ranchers, I don't remember what they were called, maybe they were Jolly Rancher shots! The shots were great, but the mixed drinks were just okay. I ordered the Snugg-A-Rita, and it was just okay. The birthday girl had a Long Island and it tasted terrible, like garbage water. She didn't want to return it, so she just drank a quarter of it and had a Coke. In a testament to how loud it was, one of my friends ordered a Corona from the bartender, and she made her a tequila shot. We were literally sitting at the bar, leaning over to talk to the bartender. If you can't hear the orders, the music is probably too loud. We tried to go dance, but the dance floor was very small, there were lots of tables in the way and people kept bumping into them. You could tell the patrons sitting at those tables were getting a little irritated. I think this bar has potential to be a suburban hotspot, but they are right next to Fox and Hound and just ten minutes from America's bar, both superior bar spots. Also, they are in a terrible location. If you didn't already know it was there, you would never find it. If they cleaned up a bit, it could be a great place! Also, the bartenders could be a little nicer. Like, I don't know if it was because we were all women, but they seemed almost bothered by our presence. We all bought alcoholic drinks and left a tip, so I don't understand the attitude. Not okay. I might go back, but not for a night out.
(2)Saagar U.
Did not like this place at all. The Mojito tasted more like water that sugar, mint, rum, lime or even soda, and the Long Island Iced Tea had more sweet & sour mix than alcohol. The servers seemed very disorganized in that there were two different waitresses that tried to take our order, which goes to show that they didn't know what tables were theirs. The music being played was not entertaining to say the least. Also, I did not care for the smoking zone in the hallway near the entrance, which pretty much forced us to walk through all the smoke to get inside the establishment.
(1)Kate L.
I came here around 10 on a Saturday night and it was almost completely empty. Everyone was awkwardly spaced out, and there were a lot of creepy guys just drinking by themselves. My friends and I grabbed the only three seats at the bar that were together, and after just a few minutes of sitting there we noticed it smelled REALLY gross. I don't know what in the world it was, but we left after just one drink. I noticed a few days later that they put a $50 charge on the card that I used to buy the one drink. I called to speak with a manager about it and after being hung up on and calling back, a woman explained to me that they always do that just in case someone walks out without paying. Shouldn't you warn people about this before you take their credit cards...? I mean, I only got one drink! It just seemed super sketchy, and the manager on the phone wasn't even the least bit apologetic. My friend got an overdraft fee for the $50 charge on her card so sorry but the explanation of "it'll fall off your account in 4 days" doesn't cut it. Snuggery, I definitely won't be back...
(1)Jessica M.
Quinoa burger is delicious!! Draft beer was incredibly disappointing though. Both my Miller Lite & Stella tasted like water... Must have been bottom of the barrel.
(4)Corisa A.
If you're into trashy girls with daisy dukes, legs covered in bad tattoos with hail damage ...boobs hanging out like a wanna be hooters and you dont care about good quality service then this is the place for you ! Some of the food items are good but it's a trend that the food comes out wrong and is constantly being sent back and the waitresse's attitudes SUCK!
(1)Paul H.
Some of the worst service I've ever had. Slow, inattentive, and downright lazy. I ordered two beers and a meal, pretty normal. I was there two hours before I could actually leave because of the sloth like pace of the bartenders. The "bartenders" were clearly too busy talking to each other to notice my hails so I could get my check and leave. When I spoke to the manager and mentioned the slow pace, he started interrogating me as to why I was unhappy. The real kicker came when I got my bill and there was a $50 place holder fee on my bill. It's like they assume you to be a thief, even though I gave them my credit card and opened a tab. Why tack on a $50 place holder when you already have a person's credit card? Avoid this place!
(1)B M.
Management and staff make this place awesome. The food is great and the happy hour specials are even better. My favorite meal is the steak fajitas, it comes with amazing peppers. I do not know how they do it but if you like peppers this is the place to go. Everything looks extremely fresh and tastes great. There is a great blackhawks fan base in this bar that makes watching a game fun. Bears games are fun to watch here also. I usually am leaving by the time the place switch's into a dance club so I can't comment on that. The bartenders, waitresses, barbacks, hostess, cooks, and management are awesome. I like this place.
(5)Elly L.
The dj here tonight refuses to play anything past the 90s and I told him he was a little out dated and he freaked. He was so mean. Told me he knows how to do his job. Sadly he doesn't.
(2)Melissa B.
This would have been a 5 star review if their drinks weren't so watered down with ice and if they tasted better. Also, the music needs to be a tad quieter. You had to YELL into anyone's ear to be heard, and we left with that stuffy feeling in our ears. Not healthy. Oh well, I still enjoyed this place. The crowd was mostly cool and around the late 20's-30's age range. I didn't see any total douchbags which made me happy. The dj's music was PERFECT!!! Good mix of older and new. I felt young again being here! (I'm 36). Lots of fun.
(4)Valerie W.
I hadn't been to the Snuggery since it was Kitchen Bar... I'm not sure how long ago they switched hands. Owned by the same restaurant group that owns Finn McCool's and Moretti's, the menu is similar to Finn's, even with some of the same burgers, entrees, and appetizer items. Some things that stood out as different on the menu were the fajitas, broasted chicken, and fresh cut fries. I was debating with one of my table mates that the fries here are 100x better than the fries at Finn's, because the're fresh cut and not that crinkle-cut frozen ish. Apparently, he prefers the taste of freezer burn. Decor is standard to this restaurant group, it seems that all of their restaurants are basically the same on the inside. Service was decent, they're not knocking it out of the park, but they're not lagging behind, either. $5 "Snug burger" on Tuesdays, which is also trivia night. How do you argue with that? The burger was cooked as I ordered it and came hot and ready to be devoured.
(3)Bob J.
Been a customer since opening. Some of the menu changes were not popular with many regulars... such as the recently removed Pot Roast dinner. Overall the food is pretty good. The menu has enough diversity to satisfy most. The service is always outstanding! Plenty of smiling faces. The specials are good if you know what day the deals are on. Bringing friends is highly suggested. Lots of TV's for sport fans. Put the Pot Roast back on the menu. I'd come in more often.
(4)Carolyn L.
I was asked to come here by some friends on a Saturday night. There was a birthday party going on that they were attending so I thought I'd get out of the house. As soon as I got there, I wished I had just stayed home. The place is in a strip mall in Schaumburg and the place just made me feel sad. I really only ordered beer and a couple of shots of Jamo so the drinks weren't messed up or anything. I just didn't really get a good vibe. Take it or leave it.
(2)Amanda H.
Friday and Saturday nights = meat market. Overpriced food and sub par drinks. You've gotta really like sports and the lack of space to come here. I've had to leave on two separate occasions because they were over capacity. You're better off at Fox and Hound, which is down the road. They have good specials if you're into day drinking.
(2)Josh L.
This would be zero stars if possible. Could not even get in the door because I was wearing scrubs, having just come out of work and deciding to get one beer on the way home. I guess they're worried about spreading microbes in a f#@$#ing bar? WIth or without scrubs, I will not be stopping off here ever again.
(1)Christine D.
The only reason I am giving 1 star is because of the spacious patio that they have to sit on in the nicer months. I was here this past Friday night, I was the DD so I wasn't drinking. To get a bartender to refill a coke was next to impossible, and came with an eye roll and snotty attitude. I was tipping with each drink and bartend as well. A sober driver should be encourage by establishments not feel uncomfortable. They did last call at 2:30 am, served several drinks to several people and than immediately at 2:35 began blowing this loud, obnoxious horn continually. Didn't give anyone a chance to finish. Pushed people out. I get what it's like to want to get out early, but if you want people out of your establishment you change the hours of operation. Don't advertise you are open until 3am when if reality you want everyone out at 2:30 am. In this case they should have done last call at 2 to have everyone out at 2:35. I politely attempted to speak with 2 different men that were working the door along with several other annoyed guests. I was told to go to corporate about it, that it is policy to do that, and nothing can be done. That's great, because I will. When I go out, drinking or not, I at least expect to be respected. I will not be going back here, and it's ashame because we all work close and this use to be out place to go. However, there are PLENTY of bars in the area that provide exceptional service and encourage a large group to have a sober driver.
(1)Danielle S.
The only reason why I'm giving Snuggery 3 stars is because I really wasn't there that long and it was my first time, so I may go back and give it another shot. But honestly I was pretty unimpressed. When we walked in we were greeted by bouncers...who didn't know whether or not to charge a cover. How about no. Luckily they didn't charge us one. The only time I like to pay a cover is if there is a live band - something actually worth paying the extra money for. I noticed that there was a younger crowd, which was good. They have a decent dance floor, but hardly anyone was dancing and it was like 1AM. We approached the bar and ordered 2 lemon drop shots (which were small compared to other places I have been). They were $6 each. Rip.Off. After that we waited for a long time for a bartender to get back to us about ordering another drink or closing out the tab. We ended up leaving just because we didn't feel like being the only people on the dance floor dancing. Like I said, I would try it again....but so far I'm not impressed.
(3)Stacey W.
I wasn't impressed with the mixed drinks but the beer was cold and a great place for dancing. Waitresses were very nice and there to make sure the customers were happy!
(3)Cj Q.
I am not sure if this place is trying to be one of those college bars no one cares to go to...BUT if you have options, explore them. From the overtanned and makeup caked waitresses to the jersey shore patrons, this place smells like my college frat house basement, and it just about as clean. Mediocre music, fat girls dancing on stage...avoid if at all possible.
(1)Mike S.
Food is good, but i wasn't so happy with our service. Its kind of hit or miss when i go it. You'll see 3 girls standing around and the tables are empty around you. so you'll wonder why you have to flag for their attention. Other times it has been great so i'm in the middle on this place. That being said the burgers are great, good specials.
(3)J K.
What a piece of crap. That's the only thing I could think of after I came here. I've been to bars that don't excel at being a dive or sports but at least there's some kind of saving grace. There's none here. The bartender Hannah was terrible, not helpful, didn't listen to me when I asked to keep my tab open, very sloppy pouring drinks (and very weak pour too), preferred to party behind the bar instead of work. The beer was watered down, music way way too loud (Fox and Hound got better at this. Snuggery was much worse). My friends were pretty much turned off and just ruined our nights, definitely don't plan on coming back here. Stick to Fox and Hound next door (which isn't saying much since I get hit-or-miss service there, prefer the Arlington Heights location way more). At least the bartenders seem like they kind of care about their customers and the management far more responsive plus way better beer selection...I'd rather pay more for better experience than what we got. Granted, it still feels like an annoying let's-get-wasted bar which didn't help but what can you do? If you want karaoke, go somewhere else, ANYWHERE else. At the very least, until Snuggery gets better bartenders and pays better attention to their kegs.
(1)L O.
Went in on a saturday with friends. First time there, not impressed. SERVICE IS THE WORST. Waiting Waiting and more Waiting. Our waitress was disappearing all night. Good 20-30 minutes between getting a drink. Forgetting our food order, very simple appetizers. There are far too many bars and restaurants out there to go here. The very weak poured drinks didnt help either. Most of the employees that work in that bar have an attitude. Corporate really needs to clean house. If we are spending $200+ on a night out i dont need a waitress/bartender serving me her side eye.
(1)Carolyn B.
I used to be a regular at Snuggery, especially in the summer when the outdoor patio is open. We stopped coming here when it closed, because were not interested in the weekend jersey shore vibe as were in our mid 30's and just liked to drink outside. We came in on a random evening 1/17/2013 (which if you notice the other reviews from the same evening it seems we all have similar gripes) kind of celebrating a small work related victory... Right from the start the service was brutal. There were THREE bartenders behind the bar and we waited 20 minutes to order our first round of drinks and food, there couldn't have been more than 15 people in the entire bar at this point, so not OK. The night went downhill from there...the girls behind the bar were either texting, talking, going out for breaks etc, getting their attention was impossible, drinks were delivered wrong or never delivered at all, the barback was actually tending bar for a while (he's awesome by the way) and at the end of the night we had a complete billing nightmare that is STILL going on one week later. I'm not sure what happened between summer and now, but we won't be back. Ever. Note to young, female bartenders...when a group of mid 30's professionals come in to drink and were all ordering top shelf liquor and are running up tab's of $300 or so, PAY ATTENTION TO US! We actually HAVE jobs and money to tip you with...the group of idiot 22 year old boys drinking $2 miller lites DOES NOT.
(1)Phil S.
I tried to like this place since I can literally walk back home if I get drunk but alas, it was not meant to be. I've sat inside at a high top while watching a drunken office party get drunker with the shots the DJ was awarding for silly behavior, I've sat at the bar and I've sat outside on the patio. I'd say trying to like this place 5 times is giving it way more than a fair chance. Food: Crappy, frozen Sysco deep fried junk. Not that I expect much better from a bar but this place just looks nicer than that so I was disappointed. Everything from the fries, wonton wrapped mozzarella sticks (ew, do not try these), beer nuggets (even worse), burgers and their specialty.... broasted chicken. It all tastes mediocre to downright horrible. Even at bar food standards. Drinks: They have specials but like a bloody mary with a sidecar of beer. I know, sounds weird but that's why I tried it. When I asked the waitress why I wasn't given my side of beer she told me that the bartenders always forget and if I really wanted it she would go back and force them to give her one. Really? *buzzer* NEXT! After that I just stuck to the cheapest draft beer they had. My wife said their margarita was way too sweet and just sucked in general. Atmosphere: On weekend nights they have a DJ and he does a decent cheesy job of getting already drunk people to do more dumb drunk things so I guess that's entertaining. They have plenty of TV screens as well if you really need to watch the game. Personally, I'm not one that really likes the douchebag crowd that comes in wearing a tank top, sagging jeans and a straight bill hat and you'll see plenty of this species come through here with their flava-flav chains hanging around their pasty white necks. If you don't like that either then definitely don't hang out here. One time while seated outside, the wait staff repeatedly ignored us for a good 15 mins. Thankfully I flagged down what looked like a manager (it was a busy night BTW) and he was very gracious and apologetic and bought our first round of drinks as compensation... or so we thought. When the check finally arrived, after we got sick of waiting eons for our next round of drinks, the waitress must've counted the empty glasses on our table (they didn't even bother clearing those off, that's why the glasses were still there) to tally up our bill. I was so sick of waiting that I just paid the bill but didn't bother with a tip. In fact, I probably could've just walked away and not even paid the bill and our waitress wouldn't have cared. That's how unconcerned they were with service. Summary: Kinda like Fox and Hounds a couple blocks north except smaller. They have an outdoor area which is nice if the skeeters aren't out munching on your legs but other than that pretty much the same gimmick. Avoid unless you really must but between F&H I'd pick this place.
(2)Eric M.
I literally waited 17 minutes for my first beer and another 20 (or so) for the bartender to stop talking to her friends, smoking her electronic cigarette, stop texting and drinking her cocktail to actually take care of the people paying for drinks! I'm in the industry and have NEVER "stiffed" anyone. But tonight was the exception to the rule! I've never been neglected like I was tonight and the bar back even had to tell her I was waiting a while and only then did Hannah offer me another beverage! On a brighter note I come here and sit with Jenny and Jo and always get great service from them! I guess there's always a bad apple in every bunch!
(1)Charity K.
The Snuggery is attached to the Holiday Inn Express. It is a pretty typical sports bar, but the food was surprisingly good. I had nachos, and my coworker had chicken wings and the mahi dinner. He had been craving chicken wings, and they did it for him. There were TVs everywhere, including at the table. They had a contest going on. It was a trivia game of some sort. It seemed like it would be fun. The crowd was very diverse. The service was standard. It was nothing special but not bad either. We got to sit quickly and service was prompt. The bar was loud, but as it was a sports bar, that makes sense. I left feeling very satisfied. They also offer a shuttle service. So if you know you will be drinking, you can call for a ride there and a ride home, which is awesome and a way to keep crazy drunks off the street. I like that they are making the streets safer one drunk at a time. I would go back to The Snuggery if I was in the area again.
(4)Hayley B.
I ordered food over the phone on a Wednesday night. I should have known from the get-go that that this wasn't going to work out gwell. I called around 6 PM. I told the girl that answered the phone that I wanted to place and order for carryout. She put me on hold for a couple of minutes. A different girl picked up the phone and I said I wanted place an order and she put me back on hold for a few more minutes. When she picked up the phone again I told her that I wanted to order a dozen buffalo wings with bleu cheese. She asked me what sauce and I said medium--but I asked if it had a kick to it. She suggested the Captain Morgan Rum Sauce would probably be good if I like a little spice. I said okay-to which she replied it would be about 30-45 minutes because they had a huge party they were cooking for. After hesitating I agreed. When I got there I expected the place to be full but really there was one larger group at two tables and basically the whole place was maybe at 25% of their capacity and most of them were just drinking. The host table was abandoned and most of the waitresses were engaged in conversation. After standing there like an idiot for a few minutes, I went to the bar area and the bartender had someone bring the food out and she said the total was $10. Apparently the food and bev tax is 20% because the wings were only $7.99 on the menu. I don't care too much as I would have tipped them but I think they were just adding tips all along the way which just furthered added to my disgust. It was an even $10 too-what are the chances! To add fuel to the fire, I checked to make sure they put the sauce in the bag when I got to my car--and they put in a cup of ranch--which I hate. Not to mention it was like the consistency of milk......the menu says it comes with bleu cheese....doesn't even mention ranch and I specifically requested bleu cheese. I also did not like the sauce on the wings. The chicken itself looked good--was meaty but the smell of the sauce and the taste was awful. Some people probably like it--but it was not for me. I maybe ate 3 of them. My husband also complained that the smell was terrible. I am sure I would have enjoyed them more with a more traditional sauce. All in all--was not impressed. The actual place looks nice--lots of TVs and good outdoor seating area but all in all a bad experience for a diner. Maybe is a lot more enjoyable after a few beers.
(1)Adam B.
Most of the reviews I see have rated this place is pretty average and par for the course. I'm right on board with them. The service was quite solid. My friend and I came to watch the Rangers vs Capitals in Game 7. So we requested the tabletop speakers to get some volume. No less than six speakers died within a half hour. The bartender and manager kept working on it until early in the third we got a speaker that worked for the rest of the game. Major props for that. And I only got charged for one beer, despite drinking three. That was pretty outstanding by them. As for the food...well, it was ok. Passable. The chicken fingers were fair. Juicy, but not crisp. I appreciate the fries being fresh-cut, that makes a big difference for me., but still not very crisp. I also had the Captain Morgan seared shrimp, which are grilled, doused with BBQ sauce, and served on onion straws. Six pretty small shrimp and the BBQ sauce tasted more like a Buffalo sauce for me. I wouldn't order that one again. All in all, it was fine, but this place is a 45 minute drive from me and I don't think it's worth that long a drive for me to go back. So you could do worse, you could do better too.
(3)Taylor M.
The Snuggery is a new bar that just opened up last week on St. Patty's Day. Everything is still nice and clean, but I kind of boubt it will stay that way judging by the crowd it seems to draw. The drinks were reasonably priced, but on the weak side. They have some drink specials which they post on the website. The Friday special of a whipped martini was pretty bad... don't waste your money. I love vodka and I dumped mine. The service was pretty slow and even though we had a table, I found myself going to the bar quite a bit to get a drink. I hope this is just because they are new and will improve. The DJ was cool and mixed a bunch of music by request... both new and old songs. Towards the end of the night, the Snuggery invited girls to come and dance on the bar for free shots... always a plus in my book. However, I felt that they could have dimmed the lights a bit... it seemed too bright for most of the night. The atmosphere is very casual. Also, parking can be difficult, but they do offer free valet parking.
(4)Kate J.
Dropped in one night for dinner and was very pleasantly surprised. The food was amazing. We ended up going back about 6 times in the next two weeks. We have had the ribs, broasted chicken, burgers, chicken sandwiches, soup. We have loved it all! Service is great and very friendly. I like that they have TVs at each booth and the music is pretty good though a little bit loud. I hate having to scream to be heard acoss the table. Wish they would have kept the lake perch on Friday nites. It was awesome!!
(4)Christopher B.
This place has great specials and food. TVs are strategically well-placed. The customer service was a bit slow. I think that pretty much sums it up.
(4)Randall F.
Just wow! Two stars was a stretch, and I will get to that in a moment. I am a husky guy, and my best friend, her husband, and I decided to come out for just a beer or two. Living in Portage Park, it was a drive, but we knew someone there. Upon our first drink, we simply got two beers and a cocktail. The waitress said she needed to replenish a bottle to fill the drink, which was fine. I stood there for approximately ten minutes, being ignored by the bartender. Finally I walked back to the table, and gave up. The person who wanted the drink went up to the bar and eventually got her drink. We enjoyed a few cocktails, then drove the husband back home. When we arrived back to the bar (had to pick something up), we ordered a beer, two shots, and a cocktail. After ordering, we realized it was near closing. We drank our cocktails, and at 20 minutes until closing attempted to order one more. The same bartender advised us they were done serving, and walked away before we could say anything. Upon walking away, she went to pour 10+ shots for another party. When confronted she told us that they were only serving shots. We ordered 2 shots, and closed. The price was extremely high, and the service was, to say the least, degrading. The bartender was hanging out with her friends and closing, without even recognizing us. The bar closed, the manager made things right, without even knowing we had an issue. What I might suggest to the management is, re-structure the weekly food and drink specials, have karaoke nights or something unique once a week, and seriously work on your customer service. Two stars. Did not order food, but I am sure I would have given 3 stars if that was the case.
(2)Eliana C.
Drinks are overpriced. We sat near a check-out monitor, did not get served. DJ was not great. I'll attribute it to a bad Friday night, so I may give them another chance. But overall wasn't impressed.
(2)Thomas C.
This place suck. The bartenders are awful. I waited such a long time for one drink. Then I paid 9$!!! For a mini captain coke! I was not happy. Then when I went to a different bartender I was given miller lite when I clearly asked for bud light!!!
(1)Jim C.
The Snug where do I start?? Well, I used come regular about once a week with my buddy after work sometimes twice a week. It's been a few months since I have come back now. I made friends with a few waitress/bartenders which was nice to get a free drink once in awhile. I really think the staff is friendly even the Manager was a great guy. But once again like others have said it turns into a college frat party to jersey shore vibe. I'm in my mid 30's and this bar tends too many early to mid twenties looking for a cheap drink after work. Nothing wrong with that but I hate dealing with kids on a Friday night looking to start fights or drunk asses getting overly jealous when your Girlfriend hits on me. Not a place to find a single women but a place to chill with friends. If you can even do that anymore!!!!
(2)Bill F.
Lively atmosphere when crowded, food not bad ...... but the waitresses will scam you on you bill and run your card before permission and before you have chance to review charges There must be something illegal about this process. At the very least, it's pretty sleazy. They also seem to assume their own tip. I won't be back, don't feel comfortable there.
(1)Amy S.
No. No. No. After moving back to the suburbs after college the Snuggery was one of the first bars I went to and I immediately regretted it. The parking lot is tiny and also next to a hotel so parking it hard to come by. If you insist on coming here I recommend getting dropped off or just parking across the street. Inside the bar it was packed to say the least and the "dance floor" was pathetic. Since there is no room to move they let hot girls get up on the bar for free shots...WOOO how degrading and annoying. I was determined not to return but after being bribed with free drinks I agreed to meet some friends there..only to confirm my dislike towards this bar. There was a loud siren that I don't remember from last time that seemed to go off every 5 minutes. When I asked someone why it went off they had no idea. Ugh. The only saving grace of this bar was the outdoor area which I didn't go to on my first visit. There are lots of tables and a few intimate areas with low couches which was nice. Bad part about the outdoor area was that there weren't any speakers so we only heard the dull bass of the music playing inside. Also there was NO service outside. The few waitresses that were out there just hung around their friends, picked up empties, brought their friends new drinks and continued this cycle the entire time I was outside.
(1)Julie L.
I'm only giving this place two stars because our experience was so hilarious. It ended with the individual at the table next to us toppling over his table and breaking about 6 glasses, a salt and pepper shaker and a plate. OK, it was more terrifying than hilarious. But hey, if you want some AMAZING people staring, this is the place.
(2)Mark K.
My fiancee and I don't party like we did in college, but if I do, I come to Snuggery. One of the managers, Tom, helped us set up a birthday party for my fiancee in February. Our group was a pain and we were very late and unorganized but he was still very friendly. He could have easily told us we were screwed, but he was awesome. I've been there three or four times now and he always gets us a drink. Totally unnecessary, but very friendly nonetheless.
(4)Ana M.
I went the for my friends 30th bday and it was ok at first then I started noticing things. Only certain females were allowed to go dance on that thing u call a stage. It was small and started to get packed. Then when I went to order a drink the bar was too full so I stood by the girls that put orders into the computer. Both of them looked at me and with out a word walked away!!!! Like my money isn't good there. I probably won't come back
(2)Lisa C.
I work down the street and about a dozen of us came here for a happy hour on Tuesday after work. I got two domestic drafts and their signature Snug burger for $10. The burger was a solid performer, the beer was cold, and the staff did a good job accommodating our large group and separate checks. You can't beat it. They seem to have some promotion going on every night of the week. Order off of their specials and you have yourself a extremely reasonable night out with friends or happy hour with coworkers.
(4)Tony M.
This place is college night every night. I enjoy the cheap drinks, but the service is one of the worst I've seen, but that's what you get when you hire high school girls that dress like halloween.
(3)Matt N.
Decent place, nothing too special. I'm not from that area so when couple friends and myself found ourselves in Rolling Meadows we decided to try this place. Came here on a Saturday night and sat at a table. Make sure you don't wear a hat because the bouncer was a dick to my friend about his. he said he should have left it in the car when we took a cab. Anyways, the inside is a decent size. They have a lot of TVs - some were playing sports, some playing music videos for the songs the DJ was playing, and some randomly playing America's funniest home videos. They had waitresses serving the tables all night which was nice so you didn't have to fight the crowd at the bar. They have a nice outside area but it was a little chilly so I only got to see it from inside. The DJ played good music, a lot of dance and rap and hip hop, and eventually some over-served girls took it upon themselves to dance on the bar which was pretty entertaining. All in all a good time. Cool crowd and good drinks and prices. I would go back but would probably like to try somewhere else first.
(3)David B.
If you want a good atmosphere after work avoid this place. Went to dinner before the dinner rush and even though the service was ok at best I figured hot wings would be a good bet at a sports bar style place but I was wrong! I can tell that they are cheap frozen wings which they claim are "The largest fresh, never frozen wings available!", which were not cooked correctly. The wings that were actually cooked close to crispy were wimpy and had hardly any meat. Most of them were underdone and honestly turned my stomach, I left half of them with 1 bite taken out. I would avoid this place and walk down to the 7/11 and eat a hot dog instead!
(1)Matt S.
Great place to watch sports! I awesome drink specials! Tuesday night trivia is a blast! Bartenders and wait staff are great! Only thing keeping me from giving 5 stars is the food could be a little bit better.
(4)N. M.
Another shooting in their parking lot because of the type of people they let in. Shut this place down! This is Schaumburg not Schompton!!!!
(1)Mary W.
One of my favorite places to go on date night with my fiance or night out with the girls. Great friendly staff. I really enjoy the food. The beer nuggets are delicious
(4)Carmen N.
My sister dragged my boyfriend along with her here because our previous plans were cancelled. We had a pretty decent time. The drinks were cheap. I got a free shot which was a plus. It was basically a high school reunion, seen a lot of familiar faces. Other than that, i would definitely go again.
(3)Pat S.
Snuggery is a great name for this. When my family and I go here we do settle into a warm and comfortable position. We have eaten the wings, the burgers, and an assortment of other wonderful vittles and they all were super. We have been there with a group, as a small family, and with a few friends and every time it was great. Try it out, Snuggery should become a top of the list place for you. I believe all the low ranked reviews were written by one time visitors.
(4)Paul A.
Snuggery, formerly known as Snug Harbor, used to be a nice, chill place to eat lunch outside on the river, which would transform into a bar at night. It has since, with the rename and makeover, turned into Douchbag Central. Instead of utilizing the full view of the river from inside, they decided to place flat screen TVs over the windows, causing the inside to feel claustrophobic. Additionally, the menu was revamped, replacing food that used to be decent with mediocre food choices. Instead of finding some friendly waitresses to take your order, they hire hardass (literally and figuratively), talentless, egotistical girls to take your order, who do nothing but make me feel awkward and out of single bills when I step in there.
(3)Nicole M.
Finally tried the food and I must say it was pretty good! Got the chicken fingers and loaded fries. My friend got the French dip and that was yummy. Another friend got a burger looked yummy and she said it was good. I definitely come back and eat. Service was kind of slow but I think that is just how that place is.
(3)Tricia Mia P.
The bar is too tiny for all the people that try to fit there, hardly any place to move. I went there with a few friends on Saturday, drinks are pretty decent...but the wait is LONG. The waitress would check up on us once per hour if that. We ended up getting drinks from the bar, which was faster. The DJ was okay, he played oldies and newer popular music. There are bunch of TVs that play music videos and Funniest Home Made Videos. The crowd that goes there is mixed, you can find older people as well as younger. I had a creepy guy buy me a drink and ended up stalking me entire night. Horrible! I even tried to hide outside with my smoker friends (oh the place have heaters when it's cold outside), and that didnt work. I finally gave up and left. The free valet is also nice as the parking lot is pretty tiny. I will probably go back and give it a few more tries.
(3)Sheena P.
Snuggery is another Schuamburg bar that is alright. They have a lot of heart though; they played "Shots" by LMFAO. They then proceeded to tell people to go to the bar and the bartenders poured cheap liquor shots down people's throats. Priceless lol. They also said they had a "dance floor" on their website--which in reality was a few tables moved apart and you danced around some tables. Cute. BUT...unlike other bars, they give you free valet and have ourdoor heaters for smokers when it's chilly out. awww. all in all, it's cute, nothing that i'll remember to go to again and again, but it's nice.
(3)Dan S.
I came here for lunch on a Sunday during the week they opened. The layout is way better than the last place (Kitchen Bar), it's way more open & has a cozy feeling. We were greeted by a team of girls, some were waitresses & 1 was a hostess. Considering it was opening week, the place was empty, which wasn't a bad thing but it was surprising. Lots of tvs everywhere, including a small one at each booth, so it was perfect to watch the games that were on. I had the snug burger, which was really good, a lot bigger than I expected but the price was reasonable & it came with fresh cut fries which were tasty. My buddy asked how the chicken fingers were & the waitress was honest & said shes had better, which I can appreciate, can't stand those that say something is fantastic & it ends up being nasty. Service was good enough, a little slow but I understand they're still getting used to things. Our server was hoarse from working the later shift, but recommended to visit later at night when it's more crowded. If she was hoarse just trying to take orders, I can imagine that trying to converse with your friends have a similar after effect. Great place for lunch or dinner, but I'll wait til the hype dies down before coming in for a late night out.
(4)A L.
Nice atmosphere, not too loud, very attractive and attentive staff. I tried their $5 burger, $4 Mojito and $3.50 bomb. The burger was soggy and awful. They forgot to put alcohol in the drinks.
(3)J K.
What a piece of crap. That's the only thing I could think of after I came here. I've been to bars that don't excel at being a dive or sports but at least there's some kind of saving grace. There's none here. The bartender Hannah was terrible, not helpful, didn't listen to me when I asked to keep my tab open, very sloppy pouring drinks (and very weak pour too), preferred to party behind the bar instead of work. The beer was watered down, music way way too loud (Fox and Hound got better at this. Snuggery was much worse). My friends were pretty much turned off and just ruined our nights, definitely don't plan on coming back here. Stick to Fox and Hound next door (which isn't saying much since I get hit-or-miss service there, prefer the Arlington Heights location way more). At least the bartenders seem like they kind of care about their customers and the management far more responsive plus way better beer selection...I'd rather pay more for better experience than what we got. Granted, it still feels like an annoying let's-get-wasted bar which didn't help but what can you do? If you want karaoke, go somewhere else, ANYWHERE else. At the very least, until Snuggery gets better bartenders and pays better attention to their kegs.
(1)L O.
Went in on a saturday with friends. First time there, not impressed. SERVICE IS THE WORST. Waiting Waiting and more Waiting. Our waitress was disappearing all night. Good 20-30 minutes between getting a drink. Forgetting our food order, very simple appetizers. There are far too many bars and restaurants out there to go here. The very weak poured drinks didnt help either. Most of the employees that work in that bar have an attitude. Corporate really needs to clean house. If we are spending $200+ on a night out i dont need a waitress/bartender serving me her side eye.
(1)Carolyn B.
I used to be a regular at Snuggery, especially in the summer when the outdoor patio is open. We stopped coming here when it closed, because were not interested in the weekend jersey shore vibe as were in our mid 30's and just liked to drink outside. We came in on a random evening 1/17/2013 (which if you notice the other reviews from the same evening it seems we all have similar gripes) kind of celebrating a small work related victory... Right from the start the service was brutal. There were THREE bartenders behind the bar and we waited 20 minutes to order our first round of drinks and food, there couldn't have been more than 15 people in the entire bar at this point, so not OK. The night went downhill from there...the girls behind the bar were either texting, talking, going out for breaks etc, getting their attention was impossible, drinks were delivered wrong or never delivered at all, the barback was actually tending bar for a while (he's awesome by the way) and at the end of the night we had a complete billing nightmare that is STILL going on one week later. I'm not sure what happened between summer and now, but we won't be back. Ever. Note to young, female bartenders...when a group of mid 30's professionals come in to drink and were all ordering top shelf liquor and are running up tab's of $300 or so, PAY ATTENTION TO US! We actually HAVE jobs and money to tip you with...the group of idiot 22 year old boys drinking $2 miller lites DOES NOT.
(1)Paul A.
Snuggery, formerly known as Snug Harbor, used to be a nice, chill place to eat lunch outside on the river, which would transform into a bar at night. It has since, with the rename and makeover, turned into Douchbag Central. Instead of utilizing the full view of the river from inside, they decided to place flat screen TVs over the windows, causing the inside to feel claustrophobic. Additionally, the menu was revamped, replacing food that used to be decent with mediocre food choices. Instead of finding some friendly waitresses to take your order, they hire hardass (literally and figuratively), talentless, egotistical girls to take your order, who do nothing but make me feel awkward and out of single bills when I step in there.
(3)Nicole M.
Finally tried the food and I must say it was pretty good! Got the chicken fingers and loaded fries. My friend got the French dip and that was yummy. Another friend got a burger looked yummy and she said it was good. I definitely come back and eat. Service was kind of slow but I think that is just how that place is.
(3)Tricia Mia P.
The bar is too tiny for all the people that try to fit there, hardly any place to move. I went there with a few friends on Saturday, drinks are pretty decent...but the wait is LONG. The waitress would check up on us once per hour if that. We ended up getting drinks from the bar, which was faster. The DJ was okay, he played oldies and newer popular music. There are bunch of TVs that play music videos and Funniest Home Made Videos. The crowd that goes there is mixed, you can find older people as well as younger. I had a creepy guy buy me a drink and ended up stalking me entire night. Horrible! I even tried to hide outside with my smoker friends (oh the place have heaters when it's cold outside), and that didnt work. I finally gave up and left. The free valet is also nice as the parking lot is pretty tiny. I will probably go back and give it a few more tries.
(3)Sheena P.
Snuggery is another Schuamburg bar that is alright. They have a lot of heart though; they played "Shots" by LMFAO. They then proceeded to tell people to go to the bar and the bartenders poured cheap liquor shots down people's throats. Priceless lol. They also said they had a "dance floor" on their website--which in reality was a few tables moved apart and you danced around some tables. Cute. BUT...unlike other bars, they give you free valet and have ourdoor heaters for smokers when it's chilly out. awww. all in all, it's cute, nothing that i'll remember to go to again and again, but it's nice.
(3)Cj Q.
I am not sure if this place is trying to be one of those college bars no one cares to go to...BUT if you have options, explore them. From the overtanned and makeup caked waitresses to the jersey shore patrons, this place smells like my college frat house basement, and it just about as clean. Mediocre music, fat girls dancing on stage...avoid if at all possible.
(1)Mike S.
Food is good, but i wasn't so happy with our service. Its kind of hit or miss when i go it. You'll see 3 girls standing around and the tables are empty around you. so you'll wonder why you have to flag for their attention. Other times it has been great so i'm in the middle on this place. That being said the burgers are great, good specials.
(3)Adam B.
Most of the reviews I see have rated this place is pretty average and par for the course. I'm right on board with them. The service was quite solid. My friend and I came to watch the Rangers vs Capitals in Game 7. So we requested the tabletop speakers to get some volume. No less than six speakers died within a half hour. The bartender and manager kept working on it until early in the third we got a speaker that worked for the rest of the game. Major props for that. And I only got charged for one beer, despite drinking three. That was pretty outstanding by them. As for the food...well, it was ok. Passable. The chicken fingers were fair. Juicy, but not crisp. I appreciate the fries being fresh-cut, that makes a big difference for me., but still not very crisp. I also had the Captain Morgan seared shrimp, which are grilled, doused with BBQ sauce, and served on onion straws. Six pretty small shrimp and the BBQ sauce tasted more like a Buffalo sauce for me. I wouldn't order that one again. All in all, it was fine, but this place is a 45 minute drive from me and I don't think it's worth that long a drive for me to go back. So you could do worse, you could do better too.
(3)Phil S.
I tried to like this place since I can literally walk back home if I get drunk but alas, it was not meant to be. I've sat inside at a high top while watching a drunken office party get drunker with the shots the DJ was awarding for silly behavior, I've sat at the bar and I've sat outside on the patio. I'd say trying to like this place 5 times is giving it way more than a fair chance. Food: Crappy, frozen Sysco deep fried junk. Not that I expect much better from a bar but this place just looks nicer than that so I was disappointed. Everything from the fries, wonton wrapped mozzarella sticks (ew, do not try these), beer nuggets (even worse), burgers and their specialty.... broasted chicken. It all tastes mediocre to downright horrible. Even at bar food standards. Drinks: They have specials but like a bloody mary with a sidecar of beer. I know, sounds weird but that's why I tried it. When I asked the waitress why I wasn't given my side of beer she told me that the bartenders always forget and if I really wanted it she would go back and force them to give her one. Really? *buzzer* NEXT! After that I just stuck to the cheapest draft beer they had. My wife said their margarita was way too sweet and just sucked in general. Atmosphere: On weekend nights they have a DJ and he does a decent cheesy job of getting already drunk people to do more dumb drunk things so I guess that's entertaining. They have plenty of TV screens as well if you really need to watch the game. Personally, I'm not one that really likes the douchebag crowd that comes in wearing a tank top, sagging jeans and a straight bill hat and you'll see plenty of this species come through here with their flava-flav chains hanging around their pasty white necks. If you don't like that either then definitely don't hang out here. One time while seated outside, the wait staff repeatedly ignored us for a good 15 mins. Thankfully I flagged down what looked like a manager (it was a busy night BTW) and he was very gracious and apologetic and bought our first round of drinks as compensation... or so we thought. When the check finally arrived, after we got sick of waiting eons for our next round of drinks, the waitress must've counted the empty glasses on our table (they didn't even bother clearing those off, that's why the glasses were still there) to tally up our bill. I was so sick of waiting that I just paid the bill but didn't bother with a tip. In fact, I probably could've just walked away and not even paid the bill and our waitress wouldn't have cared. That's how unconcerned they were with service. Summary: Kinda like Fox and Hounds a couple blocks north except smaller. They have an outdoor area which is nice if the skeeters aren't out munching on your legs but other than that pretty much the same gimmick. Avoid unless you really must but between F&H I'd pick this place.
(2)Eric M.
I literally waited 17 minutes for my first beer and another 20 (or so) for the bartender to stop talking to her friends, smoking her electronic cigarette, stop texting and drinking her cocktail to actually take care of the people paying for drinks! I'm in the industry and have NEVER "stiffed" anyone. But tonight was the exception to the rule! I've never been neglected like I was tonight and the bar back even had to tell her I was waiting a while and only then did Hannah offer me another beverage! On a brighter note I come here and sit with Jenny and Jo and always get great service from them! I guess there's always a bad apple in every bunch!
(1)Shannon H.
My friends and I ended up here last fall for the Chicago Bears vs. Green Bay Packers game. We had tried to go to the Fox and Hound which is right down the street, but it was SO packed that we couldn't find seats! So I found this place on Yelp and we wandered over. From the moment we walked in I knew we made the right choice! We were greeted at the door by someone who was taking bets for the game and asked if we wanted to participate. We were able to find a seat right away, and our server promptly came over to take our drink order. During the entire three hours that we were there our server did a great job of making sure we had drinks and food and anything else that we needed without being disruptive. This was impressive because this place was packed, but it's not the reason that the Snuggery gets four stars... OMG The stuffed mushroom caps are TO DIE FOR! Ever since I came here on that rainy day last fall I have been craving them! They stuff their mushroom tops with cream cheese and herbs and then deep fry them. They are huge, and they are beyond amazing! The other food we had there was good to, but nothing compared to the amazingness of the stuffed mushrooms! The snuggery is a sports bar. It is not a healthy eating kind of place. It is not the kind of place where one goes to sip wine. It is loud. It is filled with sports fans watching the game. They have pub grub for food, and your standard beers for drinks. However, I do love me a sports bar ESPECIALLY when one of my favorite teams is on, and the Snuggery is exactly what I need!
(4)Jennifer C.
Went today for lunch and wasn't really impressed. I got the $5 burger and it just wasn't very good. I took one bite out of eat and didn't want to eat anymore. The bartender was kind of busy so I didn't really have an opportunity to send it back otherwise I would have. So I just ended up eating the bun (which wasn't bad) and the fries. When the check came the burger was listed as $7.99 and not $5. She changed it after I asked her about it but it kind of seems in line with some of the shady billing practices that other people have talked about. My Diet Coke was fine and was refilled at least. I most likely would not go back.
(2)Courtney N.
As an update, the manager finally did e-mail me back and sent me a $25 gift certificate and 10 drink tickets which I appreciated.
(3)Joulie S.
I came here for a Birthday, was a simple bar with a big crowd. Not usually my place to go but it wasn't bad. It was loud and TVs were on, there was also a DJ playing. too many things going on in one place. This is a place you go to to hang with friends, watch the game. I give it to them for trying to make it a dance place but I don't think a place like that can pull it off.
(3)David G.
Service - 1/10 Atmosphere - 3/10 Parking - 1/10 Cliffs Notes: I wouldn't go here again. Ever. The night I went, it happened to be raining(nearly pouring), so naturally I wore a jacket/zip-up hoodie type thing. I walked up to the door and the bouncers basically pushed me away and told me that nobody could have a hood on their clothing (mine was off my head since I was underneath an awning at this point). Uhm, okay...? I understand dress codes like having to wear shoes, shirts, pants, and hats that can't be on a certain way. That I understand. I could also understand not wearing the hood inside, after all, I have no reason to wear it, its not raining inside! Anyways, I walked back to my car, which happened to be in the far back lot past the 7-11 (the parking lot was packed). I finally got in, near soaked from walking in the rain without a jacket and hood, and I met up with some friends. They had a waitress that was serving them, but it took me over 45 minutes to get a drink. She was non-existent the majority of the night. So I finished my beer and was waiting to flag her down for another. Never saw her again the entire night. So I fought my way up to the bar and finally ordered another round. This place blows!
(1)Taylor M.
The Snuggery is a new bar that just opened up last week on St. Patty's Day. Everything is still nice and clean, but I kind of boubt it will stay that way judging by the crowd it seems to draw. The drinks were reasonably priced, but on the weak side. They have some drink specials which they post on the website. The Friday special of a whipped martini was pretty bad... don't waste your money. I love vodka and I dumped mine. The service was pretty slow and even though we had a table, I found myself going to the bar quite a bit to get a drink. I hope this is just because they are new and will improve. The DJ was cool and mixed a bunch of music by request... both new and old songs. Towards the end of the night, the Snuggery invited girls to come and dance on the bar for free shots... always a plus in my book. However, I felt that they could have dimmed the lights a bit... it seemed too bright for most of the night. The atmosphere is very casual. Also, parking can be difficult, but they do offer free valet parking.
(4)Kate J.
Dropped in one night for dinner and was very pleasantly surprised. The food was amazing. We ended up going back about 6 times in the next two weeks. We have had the ribs, broasted chicken, burgers, chicken sandwiches, soup. We have loved it all! Service is great and very friendly. I like that they have TVs at each booth and the music is pretty good though a little bit loud. I hate having to scream to be heard acoss the table. Wish they would have kept the lake perch on Friday nites. It was awesome!!
(4)Christopher B.
This place has great specials and food. TVs are strategically well-placed. The customer service was a bit slow. I think that pretty much sums it up.
(4)Angelica S.
If it had an actual dance floor and better DJ, it would be rated 4 stars. The "dance floor" is just moved over tables to create a space. Not a lot of room. They do allow women to dance on the bar though, get free shots (which they randomy give out for doing things - pretty cool). The DJ is some old guy ( at least every time I've been there it's the same guy) who needs to just stop. They do have a large outside area, which maybe a part of the hotel that sits behind the bar, but it's pretty much as big as the bar itself. I do like that area. There is also a 7-11 like 50 feet away which rules when you run out of cigarettes. The service in the bar is okay. When it's crowded it gets laggy. I really only like this bar when I'm drunk because otherwise there really isn't anything special. Like I said there is no actual dance floor and it's a small place.
(3)Mary P.
The waitresses are sneaky! They take your order and they don't give you change. For example, a Bug Light bottle is $3.25. mmmk! I hand over $4 and the chick brings back my beer...no change thou. I decided, whatever that's fine I want to hang out w/ my friends. I go to the bar next to order my second beer. SAME THING HAPPENS. I was immediatly ignored after I was handed my beer (same thing happened except this time I gave her a $5) OHK! Didn't know there was automatic gratuity! I asked for my change back and didn't give her a tip. I was really turned off. She could have turned on her acting skills and pretended like she forgot about my change. Anyway, the bathrrom has 2 stalls. Thank GOD there is no bathroom attendant. Oh God, those people are the worst. Do I really have to tip you?? And this place is pretty packed, which is a good thing but not really cause its basically like a square and the bar takes up like 75% of the place, leaving little space for customers. I had a bad experience getting a cab back to O'Hare. The cab driver was pretending to hit on me. I asked him how much it would be and he's like ohhh I will give you a discount, blah blah you're so beautiful,blah blah PUKE!! He charged me $60 to get to O'hare...Ohh a discount from $68. WOW! ANd he made me go to an ATM cause he said "Oh if you use credit card I cant give u discount". I was in a mood and didn't feel like arguing over the fare. He was sketchy though. This will teach me a lesson to be extra careful if I have to take an expensive cab ride again. Place has no dance floor. People are young and lively. I dunno. Schaumberg bars don't really do it for me.
(1)Randall F.
Just wow! Two stars was a stretch, and I will get to that in a moment. I am a husky guy, and my best friend, her husband, and I decided to come out for just a beer or two. Living in Portage Park, it was a drive, but we knew someone there. Upon our first drink, we simply got two beers and a cocktail. The waitress said she needed to replenish a bottle to fill the drink, which was fine. I stood there for approximately ten minutes, being ignored by the bartender. Finally I walked back to the table, and gave up. The person who wanted the drink went up to the bar and eventually got her drink. We enjoyed a few cocktails, then drove the husband back home. When we arrived back to the bar (had to pick something up), we ordered a beer, two shots, and a cocktail. After ordering, we realized it was near closing. We drank our cocktails, and at 20 minutes until closing attempted to order one more. The same bartender advised us they were done serving, and walked away before we could say anything. Upon walking away, she went to pour 10+ shots for another party. When confronted she told us that they were only serving shots. We ordered 2 shots, and closed. The price was extremely high, and the service was, to say the least, degrading. The bartender was hanging out with her friends and closing, without even recognizing us. The bar closed, the manager made things right, without even knowing we had an issue. What I might suggest to the management is, re-structure the weekly food and drink specials, have karaoke nights or something unique once a week, and seriously work on your customer service. Two stars. Did not order food, but I am sure I would have given 3 stars if that was the case.
(2)Eliana C.
Drinks are overpriced. We sat near a check-out monitor, did not get served. DJ was not great. I'll attribute it to a bad Friday night, so I may give them another chance. But overall wasn't impressed.
(2)Thomas C.
This place suck. The bartenders are awful. I waited such a long time for one drink. Then I paid 9$!!! For a mini captain coke! I was not happy. Then when I went to a different bartender I was given miller lite when I clearly asked for bud light!!!
(1)Jim C.
The Snug where do I start?? Well, I used come regular about once a week with my buddy after work sometimes twice a week. It's been a few months since I have come back now. I made friends with a few waitress/bartenders which was nice to get a free drink once in awhile. I really think the staff is friendly even the Manager was a great guy. But once again like others have said it turns into a college frat party to jersey shore vibe. I'm in my mid 30's and this bar tends too many early to mid twenties looking for a cheap drink after work. Nothing wrong with that but I hate dealing with kids on a Friday night looking to start fights or drunk asses getting overly jealous when your Girlfriend hits on me. Not a place to find a single women but a place to chill with friends. If you can even do that anymore!!!!
(2)Bill F.
Lively atmosphere when crowded, food not bad ...... but the waitresses will scam you on you bill and run your card before permission and before you have chance to review charges There must be something illegal about this process. At the very least, it's pretty sleazy. They also seem to assume their own tip. I won't be back, don't feel comfortable there.
(1)Amy S.
No. No. No. After moving back to the suburbs after college the Snuggery was one of the first bars I went to and I immediately regretted it. The parking lot is tiny and also next to a hotel so parking it hard to come by. If you insist on coming here I recommend getting dropped off or just parking across the street. Inside the bar it was packed to say the least and the "dance floor" was pathetic. Since there is no room to move they let hot girls get up on the bar for free shots...WOOO how degrading and annoying. I was determined not to return but after being bribed with free drinks I agreed to meet some friends there..only to confirm my dislike towards this bar. There was a loud siren that I don't remember from last time that seemed to go off every 5 minutes. When I asked someone why it went off they had no idea. Ugh. The only saving grace of this bar was the outdoor area which I didn't go to on my first visit. There are lots of tables and a few intimate areas with low couches which was nice. Bad part about the outdoor area was that there weren't any speakers so we only heard the dull bass of the music playing inside. Also there was NO service outside. The few waitresses that were out there just hung around their friends, picked up empties, brought their friends new drinks and continued this cycle the entire time I was outside.
(1)Julie L.
I'm only giving this place two stars because our experience was so hilarious. It ended with the individual at the table next to us toppling over his table and breaking about 6 glasses, a salt and pepper shaker and a plate. OK, it was more terrifying than hilarious. But hey, if you want some AMAZING people staring, this is the place.
(2)Mark K.
My fiancee and I don't party like we did in college, but if I do, I come to Snuggery. One of the managers, Tom, helped us set up a birthday party for my fiancee in February. Our group was a pain and we were very late and unorganized but he was still very friendly. He could have easily told us we were screwed, but he was awesome. I've been there three or four times now and he always gets us a drink. Totally unnecessary, but very friendly nonetheless.
(4)Ana M.
I went the for my friends 30th bday and it was ok at first then I started noticing things. Only certain females were allowed to go dance on that thing u call a stage. It was small and started to get packed. Then when I went to order a drink the bar was too full so I stood by the girls that put orders into the computer. Both of them looked at me and with out a word walked away!!!! Like my money isn't good there. I probably won't come back
(2)Lisa C.
I work down the street and about a dozen of us came here for a happy hour on Tuesday after work. I got two domestic drafts and their signature Snug burger for $10. The burger was a solid performer, the beer was cold, and the staff did a good job accommodating our large group and separate checks. You can't beat it. They seem to have some promotion going on every night of the week. Order off of their specials and you have yourself a extremely reasonable night out with friends or happy hour with coworkers.
(4)Tony M.
This place is college night every night. I enjoy the cheap drinks, but the service is one of the worst I've seen, but that's what you get when you hire high school girls that dress like halloween.
(3)Matt N.
Decent place, nothing too special. I'm not from that area so when couple friends and myself found ourselves in Rolling Meadows we decided to try this place. Came here on a Saturday night and sat at a table. Make sure you don't wear a hat because the bouncer was a dick to my friend about his. he said he should have left it in the car when we took a cab. Anyways, the inside is a decent size. They have a lot of TVs - some were playing sports, some playing music videos for the songs the DJ was playing, and some randomly playing America's funniest home videos. They had waitresses serving the tables all night which was nice so you didn't have to fight the crowd at the bar. They have a nice outside area but it was a little chilly so I only got to see it from inside. The DJ played good music, a lot of dance and rap and hip hop, and eventually some over-served girls took it upon themselves to dance on the bar which was pretty entertaining. All in all a good time. Cool crowd and good drinks and prices. I would go back but would probably like to try somewhere else first.
(3)David B.
If you want a good atmosphere after work avoid this place. Went to dinner before the dinner rush and even though the service was ok at best I figured hot wings would be a good bet at a sports bar style place but I was wrong! I can tell that they are cheap frozen wings which they claim are "The largest fresh, never frozen wings available!", which were not cooked correctly. The wings that were actually cooked close to crispy were wimpy and had hardly any meat. Most of them were underdone and honestly turned my stomach, I left half of them with 1 bite taken out. I would avoid this place and walk down to the 7/11 and eat a hot dog instead!
(1)Matt S.
Great place to watch sports! I awesome drink specials! Tuesday night trivia is a blast! Bartenders and wait staff are great! Only thing keeping me from giving 5 stars is the food could be a little bit better.
(4)N. M.
Another shooting in their parking lot because of the type of people they let in. Shut this place down! This is Schaumburg not Schompton!!!!
(1)Mary W.
One of my favorite places to go on date night with my fiance or night out with the girls. Great friendly staff. I really enjoy the food. The beer nuggets are delicious
(4)Carmen N.
My sister dragged my boyfriend along with her here because our previous plans were cancelled. We had a pretty decent time. The drinks were cheap. I got a free shot which was a plus. It was basically a high school reunion, seen a lot of familiar faces. Other than that, i would definitely go again.
(3)Pat S.
Snuggery is a great name for this. When my family and I go here we do settle into a warm and comfortable position. We have eaten the wings, the burgers, and an assortment of other wonderful vittles and they all were super. We have been there with a group, as a small family, and with a few friends and every time it was great. Try it out, Snuggery should become a top of the list place for you. I believe all the low ranked reviews were written by one time visitors.
(4)Charity K.
The Snuggery is attached to the Holiday Inn Express. It is a pretty typical sports bar, but the food was surprisingly good. I had nachos, and my coworker had chicken wings and the mahi dinner. He had been craving chicken wings, and they did it for him. There were TVs everywhere, including at the table. They had a contest going on. It was a trivia game of some sort. It seemed like it would be fun. The crowd was very diverse. The service was standard. It was nothing special but not bad either. We got to sit quickly and service was prompt. The bar was loud, but as it was a sports bar, that makes sense. I left feeling very satisfied. They also offer a shuttle service. So if you know you will be drinking, you can call for a ride there and a ride home, which is awesome and a way to keep crazy drunks off the street. I like that they are making the streets safer one drunk at a time. I would go back to The Snuggery if I was in the area again.
(4)Hayley B.
I ordered food over the phone on a Wednesday night. I should have known from the get-go that that this wasn't going to work out gwell. I called around 6 PM. I told the girl that answered the phone that I wanted to place and order for carryout. She put me on hold for a couple of minutes. A different girl picked up the phone and I said I wanted place an order and she put me back on hold for a few more minutes. When she picked up the phone again I told her that I wanted to order a dozen buffalo wings with bleu cheese. She asked me what sauce and I said medium--but I asked if it had a kick to it. She suggested the Captain Morgan Rum Sauce would probably be good if I like a little spice. I said okay-to which she replied it would be about 30-45 minutes because they had a huge party they were cooking for. After hesitating I agreed. When I got there I expected the place to be full but really there was one larger group at two tables and basically the whole place was maybe at 25% of their capacity and most of them were just drinking. The host table was abandoned and most of the waitresses were engaged in conversation. After standing there like an idiot for a few minutes, I went to the bar area and the bartender had someone bring the food out and she said the total was $10. Apparently the food and bev tax is 20% because the wings were only $7.99 on the menu. I don't care too much as I would have tipped them but I think they were just adding tips all along the way which just furthered added to my disgust. It was an even $10 too-what are the chances! To add fuel to the fire, I checked to make sure they put the sauce in the bag when I got to my car--and they put in a cup of ranch--which I hate. Not to mention it was like the consistency of milk......the menu says it comes with bleu cheese....doesn't even mention ranch and I specifically requested bleu cheese. I also did not like the sauce on the wings. The chicken itself looked good--was meaty but the smell of the sauce and the taste was awful. Some people probably like it--but it was not for me. I maybe ate 3 of them. My husband also complained that the smell was terrible. I am sure I would have enjoyed them more with a more traditional sauce. All in all--was not impressed. The actual place looks nice--lots of TVs and good outdoor seating area but all in all a bad experience for a diner. Maybe is a lot more enjoyable after a few beers.
(1)Dan S.
I came here for lunch on a Sunday during the week they opened. The layout is way better than the last place (Kitchen Bar), it's way more open & has a cozy feeling. We were greeted by a team of girls, some were waitresses & 1 was a hostess. Considering it was opening week, the place was empty, which wasn't a bad thing but it was surprising. Lots of tvs everywhere, including a small one at each booth, so it was perfect to watch the games that were on. I had the snug burger, which was really good, a lot bigger than I expected but the price was reasonable & it came with fresh cut fries which were tasty. My buddy asked how the chicken fingers were & the waitress was honest & said shes had better, which I can appreciate, can't stand those that say something is fantastic & it ends up being nasty. Service was good enough, a little slow but I understand they're still getting used to things. Our server was hoarse from working the later shift, but recommended to visit later at night when it's more crowded. If she was hoarse just trying to take orders, I can imagine that trying to converse with your friends have a similar after effect. Great place for lunch or dinner, but I'll wait til the hype dies down before coming in for a late night out.
(4)A L.
Nice atmosphere, not too loud, very attractive and attentive staff. I tried their $5 burger, $4 Mojito and $3.50 bomb. The burger was soggy and awful. They forgot to put alcohol in the drinks.
(3)Kate L.
I came here around 10 on a Saturday night and it was almost completely empty. Everyone was awkwardly spaced out, and there were a lot of creepy guys just drinking by themselves. My friends and I grabbed the only three seats at the bar that were together, and after just a few minutes of sitting there we noticed it smelled REALLY gross. I don't know what in the world it was, but we left after just one drink. I noticed a few days later that they put a $50 charge on the card that I used to buy the one drink. I called to speak with a manager about it and after being hung up on and calling back, a woman explained to me that they always do that just in case someone walks out without paying. Shouldn't you warn people about this before you take their credit cards...? I mean, I only got one drink! It just seemed super sketchy, and the manager on the phone wasn't even the least bit apologetic. My friend got an overdraft fee for the $50 charge on her card so sorry but the explanation of "it'll fall off your account in 4 days" doesn't cut it. Snuggery, I definitely won't be back...
(1)Jessica M.
Quinoa burger is delicious!! Draft beer was incredibly disappointing though. Both my Miller Lite & Stella tasted like water... Must have been bottom of the barrel.
(4)Corisa A.
If you're into trashy girls with daisy dukes, legs covered in bad tattoos with hail damage ...boobs hanging out like a wanna be hooters and you dont care about good quality service then this is the place for you ! Some of the food items are good but it's a trend that the food comes out wrong and is constantly being sent back and the waitresse's attitudes SUCK!
(1)Paul H.
Some of the worst service I've ever had. Slow, inattentive, and downright lazy. I ordered two beers and a meal, pretty normal. I was there two hours before I could actually leave because of the sloth like pace of the bartenders. The "bartenders" were clearly too busy talking to each other to notice my hails so I could get my check and leave. When I spoke to the manager and mentioned the slow pace, he started interrogating me as to why I was unhappy. The real kicker came when I got my bill and there was a $50 place holder fee on my bill. It's like they assume you to be a thief, even though I gave them my credit card and opened a tab. Why tack on a $50 place holder when you already have a person's credit card? Avoid this place!
(1)B M.
Management and staff make this place awesome. The food is great and the happy hour specials are even better. My favorite meal is the steak fajitas, it comes with amazing peppers. I do not know how they do it but if you like peppers this is the place to go. Everything looks extremely fresh and tastes great. There is a great blackhawks fan base in this bar that makes watching a game fun. Bears games are fun to watch here also. I usually am leaving by the time the place switch's into a dance club so I can't comment on that. The bartenders, waitresses, barbacks, hostess, cooks, and management are awesome. I like this place.
(5)Elly L.
The dj here tonight refuses to play anything past the 90s and I told him he was a little out dated and he freaked. He was so mean. Told me he knows how to do his job. Sadly he doesn't.
(2)David M.
I love everything about this place! The staff is friendly. The food is outstanding , and the ambience is very welcoming and Chicago themed. For the best service, ask for Kristi!!
(5)Michael Z.
Snuggery has a very cool, sports bar atmosphere. There are TV's setup all over the bar. Watching a game or fight is ideal here besides some of the booths having TV's. The wait staff was very helpful keeping drinks filled and cleaing plates. I had the veggie burger and $1 tacos (Thursday special). The veggie burger was excellent and the tacos werent bad. The tacos could have used a little more meat and less coleslaw. Overall, its a great place to watch a game or grab some food. Definitely a fan and will be back in the future.
(4)Samantha R.
For my friend's birthday, she wanted to come to the Snuggery. I had never been here before, so I was excited to try it out. Walked in and the music was going and people were dancing, which is great! It was pretty loud in there though, like, really loud. And it was empty on a Saturday night, not a great sign. We sat at the bar and pored over the drink menu. I saw they had shot-skis listed as a special and I figured since it was a birthday, I would order one for my friend. I asked the bartender for one and she said they don't have that.... Okay, so why is it on your menu? I hate when restaurants don't block things out or updated their menus when something is removed. Obviously, it is expensive to reprint, but take a Sharpie or something and cross it out or whatever. We ordered a round of Sweet Tart shots for our group and the bartender made them up pretty quickly. Those were great, tasted just like candy! We also had a round of shots that tasted like Jolly Ranchers, I don't remember what they were called, maybe they were Jolly Rancher shots! The shots were great, but the mixed drinks were just okay. I ordered the Snugg-A-Rita, and it was just okay. The birthday girl had a Long Island and it tasted terrible, like garbage water. She didn't want to return it, so she just drank a quarter of it and had a Coke. In a testament to how loud it was, one of my friends ordered a Corona from the bartender, and she made her a tequila shot. We were literally sitting at the bar, leaning over to talk to the bartender. If you can't hear the orders, the music is probably too loud. We tried to go dance, but the dance floor was very small, there were lots of tables in the way and people kept bumping into them. You could tell the patrons sitting at those tables were getting a little irritated. I think this bar has potential to be a suburban hotspot, but they are right next to Fox and Hound and just ten minutes from America's bar, both superior bar spots. Also, they are in a terrible location. If you didn't already know it was there, you would never find it. If they cleaned up a bit, it could be a great place! Also, the bartenders could be a little nicer. Like, I don't know if it was because we were all women, but they seemed almost bothered by our presence. We all bought alcoholic drinks and left a tip, so I don't understand the attitude. Not okay. I might go back, but not for a night out.
(2)Saagar U.
Did not like this place at all. The Mojito tasted more like water that sugar, mint, rum, lime or even soda, and the Long Island Iced Tea had more sweet & sour mix than alcohol. The servers seemed very disorganized in that there were two different waitresses that tried to take our order, which goes to show that they didn't know what tables were theirs. The music being played was not entertaining to say the least. Also, I did not care for the smoking zone in the hallway near the entrance, which pretty much forced us to walk through all the smoke to get inside the establishment.
(1)Jon M.
It's like a broke ass Brick House, same concept minus the comfortable couches and lazy boys and hot girls. The food is ok. We went there if you bring 10 people you get free appetizers per person. I was only able to choose from 4 items. Lame. Their mojitos were the best. That's about it.
(2)Karolina S.
(+) Open on Sunday past 10 pm. (+) You can surely get drunk in here and no one will notice nor bother you - generally everyone is on the same drinking pace. (-) Totally average.... not bad but average.
(3)Rion R.
This is a drink only review on a Saturday night. Stopped in with a group to pregame before going to an event. Mostly because of the drink specials: $5 mixed drinks for the ladies and 5 coors lights for $15 buckets and $3.25 miller lite 20oz drinks. I didn't expect much from the outside and their location next to the cleaners but the inside has a lot space and is very clean. They also have an outside area. It was fairly empty but I am shocked that people review that it is over crowded. Must be a late crowd? Drink specials were good and the waitresses were very nice. Food smelled good from a nearby table and it was a great time chatting with friends and watching sports. There was even a wedding party outside playing bags and drinking.
(4)Jess B.
Tried to go once and my large group wasn't let in because we had blackhawks jerseys on... So don't try to go if you're trying to watch a game I guess? I have a large group of friends in the are and we haven't been back because that just didn't make sense to any of us... They're all cute girls in their 20s too!
(1)Peter G.
It's a sports bar in suburban Chicago; don't expect much. They have TVs, TVs and more TVs showing your local favorites. But, they also have Lil Sumpin Sumpin on tap, which would have been a treat, had it not been served in a plastic mug. Are patrons that order 20oz drinks more prone to breaking their glasses?
(2)Bob P.
They have a lot of different specials - both food and drink through the week.But in the past week, we have really enjoyed the 'quiet' outside seating (kinda hidden in the shadow of the Holiday Inn Express pool) to enjoy the warm weather, low wind seating. They still have music outside from the TV's inside (that are big enough to see the 'old' videos from the 80s. The food is fine for bar food, and the service is attentive.
(4)Scott H.
This place is great! I must have gone on a good service night. The food was great! Prices can't be beat and the atmosphere is solid all the way around. I recommend the burgers and fajitas! $2 Draft Tuesday! !!
(4)Michelle F.
I have been here about ten times since my original review. We came here after losing our softball games to drown our sorrows a few times last summer. We experienced some particularly bad (see: horrific) service twice in a row, and we stopped coming back. We chose to take our business elsewhere. Well, this summer, we decided to give this place one more chance, and I am really glad we did! The manager (who desperately tried to help with our service issue from last summer) actually remembered us when we returned and went as far as to make it up to us TWICE now. He didn't need to do that, but he went out of his way to make it right. That's what I call good customer service, because we have since been back a few times! The food is good--typical bar food, but they have good specials. I usually get the broasted chicken on Sunday nights. It's four pieces of chicken, coleslaw, mashed potatoes and a salad. It's pretty cheap and really good. But they have definitely earned our business!! :)
(4)Melissa B.
This would have been a 5 star review if their drinks weren't so watered down with ice and if they tasted better. Also, the music needs to be a tad quieter. You had to YELL into anyone's ear to be heard, and we left with that stuffy feeling in our ears. Not healthy. Oh well, I still enjoyed this place. The crowd was mostly cool and around the late 20's-30's age range. I didn't see any total douchbags which made me happy. The dj's music was PERFECT!!! Good mix of older and new. I felt young again being here! (I'm 36). Lots of fun.
(4)Valerie W.
I hadn't been to the Snuggery since it was Kitchen Bar... I'm not sure how long ago they switched hands. Owned by the same restaurant group that owns Finn McCool's and Moretti's, the menu is similar to Finn's, even with some of the same burgers, entrees, and appetizer items. Some things that stood out as different on the menu were the fajitas, broasted chicken, and fresh cut fries. I was debating with one of my table mates that the fries here are 100x better than the fries at Finn's, because the're fresh cut and not that crinkle-cut frozen ish. Apparently, he prefers the taste of freezer burn. Decor is standard to this restaurant group, it seems that all of their restaurants are basically the same on the inside. Service was decent, they're not knocking it out of the park, but they're not lagging behind, either. $5 "Snug burger" on Tuesdays, which is also trivia night. How do you argue with that? The burger was cooked as I ordered it and came hot and ready to be devoured.
(3)Bob J.
Been a customer since opening. Some of the menu changes were not popular with many regulars... such as the recently removed Pot Roast dinner. Overall the food is pretty good. The menu has enough diversity to satisfy most. The service is always outstanding! Plenty of smiling faces. The specials are good if you know what day the deals are on. Bringing friends is highly suggested. Lots of TV's for sport fans. Put the Pot Roast back on the menu. I'd come in more often.
(4)Carolyn L.
I was asked to come here by some friends on a Saturday night. There was a birthday party going on that they were attending so I thought I'd get out of the house. As soon as I got there, I wished I had just stayed home. The place is in a strip mall in Schaumburg and the place just made me feel sad. I really only ordered beer and a couple of shots of Jamo so the drinks weren't messed up or anything. I just didn't really get a good vibe. Take it or leave it.
(2)Amanda H.
Friday and Saturday nights = meat market. Overpriced food and sub par drinks. You've gotta really like sports and the lack of space to come here. I've had to leave on two separate occasions because they were over capacity. You're better off at Fox and Hound, which is down the road. They have good specials if you're into day drinking.
(2)Josh L.
This would be zero stars if possible. Could not even get in the door because I was wearing scrubs, having just come out of work and deciding to get one beer on the way home. I guess they're worried about spreading microbes in a f#@$#ing bar? WIth or without scrubs, I will not be stopping off here ever again.
(1)Christine D.
The only reason I am giving 1 star is because of the spacious patio that they have to sit on in the nicer months. I was here this past Friday night, I was the DD so I wasn't drinking. To get a bartender to refill a coke was next to impossible, and came with an eye roll and snotty attitude. I was tipping with each drink and bartend as well. A sober driver should be encourage by establishments not feel uncomfortable. They did last call at 2:30 am, served several drinks to several people and than immediately at 2:35 began blowing this loud, obnoxious horn continually. Didn't give anyone a chance to finish. Pushed people out. I get what it's like to want to get out early, but if you want people out of your establishment you change the hours of operation. Don't advertise you are open until 3am when if reality you want everyone out at 2:30 am. In this case they should have done last call at 2 to have everyone out at 2:35. I politely attempted to speak with 2 different men that were working the door along with several other annoyed guests. I was told to go to corporate about it, that it is policy to do that, and nothing can be done. That's great, because I will. When I go out, drinking or not, I at least expect to be respected. I will not be going back here, and it's ashame because we all work close and this use to be out place to go. However, there are PLENTY of bars in the area that provide exceptional service and encourage a large group to have a sober driver.
(1)Danielle S.
The only reason why I'm giving Snuggery 3 stars is because I really wasn't there that long and it was my first time, so I may go back and give it another shot. But honestly I was pretty unimpressed. When we walked in we were greeted by bouncers...who didn't know whether or not to charge a cover. How about no. Luckily they didn't charge us one. The only time I like to pay a cover is if there is a live band - something actually worth paying the extra money for. I noticed that there was a younger crowd, which was good. They have a decent dance floor, but hardly anyone was dancing and it was like 1AM. We approached the bar and ordered 2 lemon drop shots (which were small compared to other places I have been). They were $6 each. Rip.Off. After that we waited for a long time for a bartender to get back to us about ordering another drink or closing out the tab. We ended up leaving just because we didn't feel like being the only people on the dance floor dancing. Like I said, I would try it again....but so far I'm not impressed.
(3)Stacey W.
I wasn't impressed with the mixed drinks but the beer was cold and a great place for dancing. Waitresses were very nice and there to make sure the customers were happy!
(3)Paul A.
Snuggery, formerly known as Snug Harbor, used to be a nice, chill place to eat lunch outside on the river, which would transform into a bar at night. It has since, with the rename and makeover, turned into Douchbag Central. Instead of utilizing the full view of the river from inside, they decided to place flat screen TVs over the windows, causing the inside to feel claustrophobic. Additionally, the menu was revamped, replacing food that used to be decent with mediocre food choices. Instead of finding some friendly waitresses to take your order, they hire hardass (literally and figuratively), talentless, egotistical girls to take your order, who do nothing but make me feel awkward and out of single bills when I step in there.
(3)Nicole M.
Finally tried the food and I must say it was pretty good! Got the chicken fingers and loaded fries. My friend got the French dip and that was yummy. Another friend got a burger looked yummy and she said it was good. I definitely come back and eat. Service was kind of slow but I think that is just how that place is.
(3)Tricia Mia P.
The bar is too tiny for all the people that try to fit there, hardly any place to move. I went there with a few friends on Saturday, drinks are pretty decent...but the wait is LONG. The waitress would check up on us once per hour if that. We ended up getting drinks from the bar, which was faster. The DJ was okay, he played oldies and newer popular music. There are bunch of TVs that play music videos and Funniest Home Made Videos. The crowd that goes there is mixed, you can find older people as well as younger. I had a creepy guy buy me a drink and ended up stalking me entire night. Horrible! I even tried to hide outside with my smoker friends (oh the place have heaters when it's cold outside), and that didnt work. I finally gave up and left. The free valet is also nice as the parking lot is pretty tiny. I will probably go back and give it a few more tries.
(3)Sheena P.
Snuggery is another Schuamburg bar that is alright. They have a lot of heart though; they played "Shots" by LMFAO. They then proceeded to tell people to go to the bar and the bartenders poured cheap liquor shots down people's throats. Priceless lol. They also said they had a "dance floor" on their website--which in reality was a few tables moved apart and you danced around some tables. Cute. BUT...unlike other bars, they give you free valet and have ourdoor heaters for smokers when it's chilly out. awww. all in all, it's cute, nothing that i'll remember to go to again and again, but it's nice.
(3)Charity K.
The Snuggery is attached to the Holiday Inn Express. It is a pretty typical sports bar, but the food was surprisingly good. I had nachos, and my coworker had chicken wings and the mahi dinner. He had been craving chicken wings, and they did it for him. There were TVs everywhere, including at the table. They had a contest going on. It was a trivia game of some sort. It seemed like it would be fun. The crowd was very diverse. The service was standard. It was nothing special but not bad either. We got to sit quickly and service was prompt. The bar was loud, but as it was a sports bar, that makes sense. I left feeling very satisfied. They also offer a shuttle service. So if you know you will be drinking, you can call for a ride there and a ride home, which is awesome and a way to keep crazy drunks off the street. I like that they are making the streets safer one drunk at a time. I would go back to The Snuggery if I was in the area again.
(4)Hayley B.
I ordered food over the phone on a Wednesday night. I should have known from the get-go that that this wasn't going to work out gwell. I called around 6 PM. I told the girl that answered the phone that I wanted to place and order for carryout. She put me on hold for a couple of minutes. A different girl picked up the phone and I said I wanted place an order and she put me back on hold for a few more minutes. When she picked up the phone again I told her that I wanted to order a dozen buffalo wings with bleu cheese. She asked me what sauce and I said medium--but I asked if it had a kick to it. She suggested the Captain Morgan Rum Sauce would probably be good if I like a little spice. I said okay-to which she replied it would be about 30-45 minutes because they had a huge party they were cooking for. After hesitating I agreed. When I got there I expected the place to be full but really there was one larger group at two tables and basically the whole place was maybe at 25% of their capacity and most of them were just drinking. The host table was abandoned and most of the waitresses were engaged in conversation. After standing there like an idiot for a few minutes, I went to the bar area and the bartender had someone bring the food out and she said the total was $10. Apparently the food and bev tax is 20% because the wings were only $7.99 on the menu. I don't care too much as I would have tipped them but I think they were just adding tips all along the way which just furthered added to my disgust. It was an even $10 too-what are the chances! To add fuel to the fire, I checked to make sure they put the sauce in the bag when I got to my car--and they put in a cup of ranch--which I hate. Not to mention it was like the consistency of milk......the menu says it comes with bleu cheese....doesn't even mention ranch and I specifically requested bleu cheese. I also did not like the sauce on the wings. The chicken itself looked good--was meaty but the smell of the sauce and the taste was awful. Some people probably like it--but it was not for me. I maybe ate 3 of them. My husband also complained that the smell was terrible. I am sure I would have enjoyed them more with a more traditional sauce. All in all--was not impressed. The actual place looks nice--lots of TVs and good outdoor seating area but all in all a bad experience for a diner. Maybe is a lot more enjoyable after a few beers.
(1)Dan S.
I came here for lunch on a Sunday during the week they opened. The layout is way better than the last place (Kitchen Bar), it's way more open & has a cozy feeling. We were greeted by a team of girls, some were waitresses & 1 was a hostess. Considering it was opening week, the place was empty, which wasn't a bad thing but it was surprising. Lots of tvs everywhere, including a small one at each booth, so it was perfect to watch the games that were on. I had the snug burger, which was really good, a lot bigger than I expected but the price was reasonable & it came with fresh cut fries which were tasty. My buddy asked how the chicken fingers were & the waitress was honest & said shes had better, which I can appreciate, can't stand those that say something is fantastic & it ends up being nasty. Service was good enough, a little slow but I understand they're still getting used to things. Our server was hoarse from working the later shift, but recommended to visit later at night when it's more crowded. If she was hoarse just trying to take orders, I can imagine that trying to converse with your friends have a similar after effect. Great place for lunch or dinner, but I'll wait til the hype dies down before coming in for a late night out.
(4)A L.
Nice atmosphere, not too loud, very attractive and attentive staff. I tried their $5 burger, $4 Mojito and $3.50 bomb. The burger was soggy and awful. They forgot to put alcohol in the drinks.
(3)David M.
I love everything about this place! The staff is friendly. The food is outstanding , and the ambience is very welcoming and Chicago themed. For the best service, ask for Kristi!!
(5)Josh L.
This would be zero stars if possible. Could not even get in the door because I was wearing scrubs, having just come out of work and deciding to get one beer on the way home. I guess they're worried about spreading microbes in a f#@$#ing bar? WIth or without scrubs, I will not be stopping off here ever again.
(1)Joulie S.
I came here for a Birthday, was a simple bar with a big crowd. Not usually my place to go but it wasn't bad. It was loud and TVs were on, there was also a DJ playing. too many things going on in one place. This is a place you go to to hang with friends, watch the game. I give it to them for trying to make it a dance place but I don't think a place like that can pull it off.
(3)Samantha R.
For my friend's birthday, she wanted to come to the Snuggery. I had never been here before, so I was excited to try it out. Walked in and the music was going and people were dancing, which is great! It was pretty loud in there though, like, really loud. And it was empty on a Saturday night, not a great sign. We sat at the bar and pored over the drink menu. I saw they had shot-skis listed as a special and I figured since it was a birthday, I would order one for my friend. I asked the bartender for one and she said they don't have that.... Okay, so why is it on your menu? I hate when restaurants don't block things out or updated their menus when something is removed. Obviously, it is expensive to reprint, but take a Sharpie or something and cross it out or whatever. We ordered a round of Sweet Tart shots for our group and the bartender made them up pretty quickly. Those were great, tasted just like candy! We also had a round of shots that tasted like Jolly Ranchers, I don't remember what they were called, maybe they were Jolly Rancher shots! The shots were great, but the mixed drinks were just okay. I ordered the Snugg-A-Rita, and it was just okay. The birthday girl had a Long Island and it tasted terrible, like garbage water. She didn't want to return it, so she just drank a quarter of it and had a Coke. In a testament to how loud it was, one of my friends ordered a Corona from the bartender, and she made her a tequila shot. We were literally sitting at the bar, leaning over to talk to the bartender. If you can't hear the orders, the music is probably too loud. We tried to go dance, but the dance floor was very small, there were lots of tables in the way and people kept bumping into them. You could tell the patrons sitting at those tables were getting a little irritated. I think this bar has potential to be a suburban hotspot, but they are right next to Fox and Hound and just ten minutes from America's bar, both superior bar spots. Also, they are in a terrible location. If you didn't already know it was there, you would never find it. If they cleaned up a bit, it could be a great place! Also, the bartenders could be a little nicer. Like, I don't know if it was because we were all women, but they seemed almost bothered by our presence. We all bought alcoholic drinks and left a tip, so I don't understand the attitude. Not okay. I might go back, but not for a night out.
(2)Saagar U.
Did not like this place at all. The Mojito tasted more like water that sugar, mint, rum, lime or even soda, and the Long Island Iced Tea had more sweet & sour mix than alcohol. The servers seemed very disorganized in that there were two different waitresses that tried to take our order, which goes to show that they didn't know what tables were theirs. The music being played was not entertaining to say the least. Also, I did not care for the smoking zone in the hallway near the entrance, which pretty much forced us to walk through all the smoke to get inside the establishment.
(1)Amanda H.
Friday and Saturday nights = meat market. Overpriced food and sub par drinks. You've gotta really like sports and the lack of space to come here. I've had to leave on two separate occasions because they were over capacity. You're better off at Fox and Hound, which is down the road. They have good specials if you're into day drinking.
(2)Kate L.
I came here around 10 on a Saturday night and it was almost completely empty. Everyone was awkwardly spaced out, and there were a lot of creepy guys just drinking by themselves. My friends and I grabbed the only three seats at the bar that were together, and after just a few minutes of sitting there we noticed it smelled REALLY gross. I don't know what in the world it was, but we left after just one drink. I noticed a few days later that they put a $50 charge on the card that I used to buy the one drink. I called to speak with a manager about it and after being hung up on and calling back, a woman explained to me that they always do that just in case someone walks out without paying. Shouldn't you warn people about this before you take their credit cards...? I mean, I only got one drink! It just seemed super sketchy, and the manager on the phone wasn't even the least bit apologetic. My friend got an overdraft fee for the $50 charge on her card so sorry but the explanation of "it'll fall off your account in 4 days" doesn't cut it. Snuggery, I definitely won't be back...
(1)Jessica M.
Quinoa burger is delicious!! Draft beer was incredibly disappointing though. Both my Miller Lite & Stella tasted like water... Must have been bottom of the barrel.
(4)Corisa A.
If you're into trashy girls with daisy dukes, legs covered in bad tattoos with hail damage ...boobs hanging out like a wanna be hooters and you dont care about good quality service then this is the place for you ! Some of the food items are good but it's a trend that the food comes out wrong and is constantly being sent back and the waitresse's attitudes SUCK!
(1)Paul H.
Some of the worst service I've ever had. Slow, inattentive, and downright lazy. I ordered two beers and a meal, pretty normal. I was there two hours before I could actually leave because of the sloth like pace of the bartenders. The "bartenders" were clearly too busy talking to each other to notice my hails so I could get my check and leave. When I spoke to the manager and mentioned the slow pace, he started interrogating me as to why I was unhappy. The real kicker came when I got my bill and there was a $50 place holder fee on my bill. It's like they assume you to be a thief, even though I gave them my credit card and opened a tab. Why tack on a $50 place holder when you already have a person's credit card? Avoid this place!
(1)B M.
Management and staff make this place awesome. The food is great and the happy hour specials are even better. My favorite meal is the steak fajitas, it comes with amazing peppers. I do not know how they do it but if you like peppers this is the place to go. Everything looks extremely fresh and tastes great. There is a great blackhawks fan base in this bar that makes watching a game fun. Bears games are fun to watch here also. I usually am leaving by the time the place switch's into a dance club so I can't comment on that. The bartenders, waitresses, barbacks, hostess, cooks, and management are awesome. I like this place.
(5)Elly L.
The dj here tonight refuses to play anything past the 90s and I told him he was a little out dated and he freaked. He was so mean. Told me he knows how to do his job. Sadly he doesn't.
(2)Rion R.
This is a drink only review on a Saturday night. Stopped in with a group to pregame before going to an event. Mostly because of the drink specials: $5 mixed drinks for the ladies and 5 coors lights for $15 buckets and $3.25 miller lite 20oz drinks. I didn't expect much from the outside and their location next to the cleaners but the inside has a lot space and is very clean. They also have an outside area. It was fairly empty but I am shocked that people review that it is over crowded. Must be a late crowd? Drink specials were good and the waitresses were very nice. Food smelled good from a nearby table and it was a great time chatting with friends and watching sports. There was even a wedding party outside playing bags and drinking.
(4)Jess B.
Tried to go once and my large group wasn't let in because we had blackhawks jerseys on... So don't try to go if you're trying to watch a game I guess? I have a large group of friends in the are and we haven't been back because that just didn't make sense to any of us... They're all cute girls in their 20s too!
(1)Jon M.
It's like a broke ass Brick House, same concept minus the comfortable couches and lazy boys and hot girls. The food is ok. We went there if you bring 10 people you get free appetizers per person. I was only able to choose from 4 items. Lame. Their mojitos were the best. That's about it.
(2)Karolina S.
(+) Open on Sunday past 10 pm. (+) You can surely get drunk in here and no one will notice nor bother you - generally everyone is on the same drinking pace. (-) Totally average.... not bad but average.
(3)Peter G.
It's a sports bar in suburban Chicago; don't expect much. They have TVs, TVs and more TVs showing your local favorites. But, they also have Lil Sumpin Sumpin on tap, which would have been a treat, had it not been served in a plastic mug. Are patrons that order 20oz drinks more prone to breaking their glasses?
(2)Bob P.
They have a lot of different specials - both food and drink through the week.But in the past week, we have really enjoyed the 'quiet' outside seating (kinda hidden in the shadow of the Holiday Inn Express pool) to enjoy the warm weather, low wind seating. They still have music outside from the TV's inside (that are big enough to see the 'old' videos from the 80s. The food is fine for bar food, and the service is attentive.
(4)Scott H.
This place is great! I must have gone on a good service night. The food was great! Prices can't be beat and the atmosphere is solid all the way around. I recommend the burgers and fajitas! $2 Draft Tuesday! !!
(4)Michelle F.
I have been here about ten times since my original review. We came here after losing our softball games to drown our sorrows a few times last summer. We experienced some particularly bad (see: horrific) service twice in a row, and we stopped coming back. We chose to take our business elsewhere. Well, this summer, we decided to give this place one more chance, and I am really glad we did! The manager (who desperately tried to help with our service issue from last summer) actually remembered us when we returned and went as far as to make it up to us TWICE now. He didn't need to do that, but he went out of his way to make it right. That's what I call good customer service, because we have since been back a few times! The food is good--typical bar food, but they have good specials. I usually get the broasted chicken on Sunday nights. It's four pieces of chicken, coleslaw, mashed potatoes and a salad. It's pretty cheap and really good. But they have definitely earned our business!! :)
(4)Melissa B.
This would have been a 5 star review if their drinks weren't so watered down with ice and if they tasted better. Also, the music needs to be a tad quieter. You had to YELL into anyone's ear to be heard, and we left with that stuffy feeling in our ears. Not healthy. Oh well, I still enjoyed this place. The crowd was mostly cool and around the late 20's-30's age range. I didn't see any total douchbags which made me happy. The dj's music was PERFECT!!! Good mix of older and new. I felt young again being here! (I'm 36). Lots of fun.
(4)Valerie W.
I hadn't been to the Snuggery since it was Kitchen Bar... I'm not sure how long ago they switched hands. Owned by the same restaurant group that owns Finn McCool's and Moretti's, the menu is similar to Finn's, even with some of the same burgers, entrees, and appetizer items. Some things that stood out as different on the menu were the fajitas, broasted chicken, and fresh cut fries. I was debating with one of my table mates that the fries here are 100x better than the fries at Finn's, because the're fresh cut and not that crinkle-cut frozen ish. Apparently, he prefers the taste of freezer burn. Decor is standard to this restaurant group, it seems that all of their restaurants are basically the same on the inside. Service was decent, they're not knocking it out of the park, but they're not lagging behind, either. $5 "Snug burger" on Tuesdays, which is also trivia night. How do you argue with that? The burger was cooked as I ordered it and came hot and ready to be devoured.
(3)Bob J.
Been a customer since opening. Some of the menu changes were not popular with many regulars... such as the recently removed Pot Roast dinner. Overall the food is pretty good. The menu has enough diversity to satisfy most. The service is always outstanding! Plenty of smiling faces. The specials are good if you know what day the deals are on. Bringing friends is highly suggested. Lots of TV's for sport fans. Put the Pot Roast back on the menu. I'd come in more often.
(4)Carolyn L.
I was asked to come here by some friends on a Saturday night. There was a birthday party going on that they were attending so I thought I'd get out of the house. As soon as I got there, I wished I had just stayed home. The place is in a strip mall in Schaumburg and the place just made me feel sad. I really only ordered beer and a couple of shots of Jamo so the drinks weren't messed up or anything. I just didn't really get a good vibe. Take it or leave it.
(2)Christine D.
The only reason I am giving 1 star is because of the spacious patio that they have to sit on in the nicer months. I was here this past Friday night, I was the DD so I wasn't drinking. To get a bartender to refill a coke was next to impossible, and came with an eye roll and snotty attitude. I was tipping with each drink and bartend as well. A sober driver should be encourage by establishments not feel uncomfortable. They did last call at 2:30 am, served several drinks to several people and than immediately at 2:35 began blowing this loud, obnoxious horn continually. Didn't give anyone a chance to finish. Pushed people out. I get what it's like to want to get out early, but if you want people out of your establishment you change the hours of operation. Don't advertise you are open until 3am when if reality you want everyone out at 2:30 am. In this case they should have done last call at 2 to have everyone out at 2:35. I politely attempted to speak with 2 different men that were working the door along with several other annoyed guests. I was told to go to corporate about it, that it is policy to do that, and nothing can be done. That's great, because I will. When I go out, drinking or not, I at least expect to be respected. I will not be going back here, and it's ashame because we all work close and this use to be out place to go. However, there are PLENTY of bars in the area that provide exceptional service and encourage a large group to have a sober driver.
(1)Danielle S.
The only reason why I'm giving Snuggery 3 stars is because I really wasn't there that long and it was my first time, so I may go back and give it another shot. But honestly I was pretty unimpressed. When we walked in we were greeted by bouncers...who didn't know whether or not to charge a cover. How about no. Luckily they didn't charge us one. The only time I like to pay a cover is if there is a live band - something actually worth paying the extra money for. I noticed that there was a younger crowd, which was good. They have a decent dance floor, but hardly anyone was dancing and it was like 1AM. We approached the bar and ordered 2 lemon drop shots (which were small compared to other places I have been). They were $6 each. Rip.Off. After that we waited for a long time for a bartender to get back to us about ordering another drink or closing out the tab. We ended up leaving just because we didn't feel like being the only people on the dance floor dancing. Like I said, I would try it again....but so far I'm not impressed.
(3)Stacey W.
I wasn't impressed with the mixed drinks but the beer was cold and a great place for dancing. Waitresses were very nice and there to make sure the customers were happy!
(3)Cj Q.
I am not sure if this place is trying to be one of those college bars no one cares to go to...BUT if you have options, explore them. From the overtanned and makeup caked waitresses to the jersey shore patrons, this place smells like my college frat house basement, and it just about as clean. Mediocre music, fat girls dancing on stage...avoid if at all possible.
(1)Mike S.
Food is good, but i wasn't so happy with our service. Its kind of hit or miss when i go it. You'll see 3 girls standing around and the tables are empty around you. so you'll wonder why you have to flag for their attention. Other times it has been great so i'm in the middle on this place. That being said the burgers are great, good specials.
(3)J K.
What a piece of crap. That's the only thing I could think of after I came here. I've been to bars that don't excel at being a dive or sports but at least there's some kind of saving grace. There's none here. The bartender Hannah was terrible, not helpful, didn't listen to me when I asked to keep my tab open, very sloppy pouring drinks (and very weak pour too), preferred to party behind the bar instead of work. The beer was watered down, music way way too loud (Fox and Hound got better at this. Snuggery was much worse). My friends were pretty much turned off and just ruined our nights, definitely don't plan on coming back here. Stick to Fox and Hound next door (which isn't saying much since I get hit-or-miss service there, prefer the Arlington Heights location way more). At least the bartenders seem like they kind of care about their customers and the management far more responsive plus way better beer selection...I'd rather pay more for better experience than what we got. Granted, it still feels like an annoying let's-get-wasted bar which didn't help but what can you do? If you want karaoke, go somewhere else, ANYWHERE else. At the very least, until Snuggery gets better bartenders and pays better attention to their kegs.
(1)L O.
Went in on a saturday with friends. First time there, not impressed. SERVICE IS THE WORST. Waiting Waiting and more Waiting. Our waitress was disappearing all night. Good 20-30 minutes between getting a drink. Forgetting our food order, very simple appetizers. There are far too many bars and restaurants out there to go here. The very weak poured drinks didnt help either. Most of the employees that work in that bar have an attitude. Corporate really needs to clean house. If we are spending $200+ on a night out i dont need a waitress/bartender serving me her side eye.
(1)Carolyn B.
I used to be a regular at Snuggery, especially in the summer when the outdoor patio is open. We stopped coming here when it closed, because were not interested in the weekend jersey shore vibe as were in our mid 30's and just liked to drink outside. We came in on a random evening 1/17/2013 (which if you notice the other reviews from the same evening it seems we all have similar gripes) kind of celebrating a small work related victory... Right from the start the service was brutal. There were THREE bartenders behind the bar and we waited 20 minutes to order our first round of drinks and food, there couldn't have been more than 15 people in the entire bar at this point, so not OK. The night went downhill from there...the girls behind the bar were either texting, talking, going out for breaks etc, getting their attention was impossible, drinks were delivered wrong or never delivered at all, the barback was actually tending bar for a while (he's awesome by the way) and at the end of the night we had a complete billing nightmare that is STILL going on one week later. I'm not sure what happened between summer and now, but we won't be back. Ever. Note to young, female bartenders...when a group of mid 30's professionals come in to drink and were all ordering top shelf liquor and are running up tab's of $300 or so, PAY ATTENTION TO US! We actually HAVE jobs and money to tip you with...the group of idiot 22 year old boys drinking $2 miller lites DOES NOT.
(1)Adam B.
Most of the reviews I see have rated this place is pretty average and par for the course. I'm right on board with them. The service was quite solid. My friend and I came to watch the Rangers vs Capitals in Game 7. So we requested the tabletop speakers to get some volume. No less than six speakers died within a half hour. The bartender and manager kept working on it until early in the third we got a speaker that worked for the rest of the game. Major props for that. And I only got charged for one beer, despite drinking three. That was pretty outstanding by them. As for the food...well, it was ok. Passable. The chicken fingers were fair. Juicy, but not crisp. I appreciate the fries being fresh-cut, that makes a big difference for me., but still not very crisp. I also had the Captain Morgan seared shrimp, which are grilled, doused with BBQ sauce, and served on onion straws. Six pretty small shrimp and the BBQ sauce tasted more like a Buffalo sauce for me. I wouldn't order that one again. All in all, it was fine, but this place is a 45 minute drive from me and I don't think it's worth that long a drive for me to go back. So you could do worse, you could do better too.
(3)Shannon H.
My friends and I ended up here last fall for the Chicago Bears vs. Green Bay Packers game. We had tried to go to the Fox and Hound which is right down the street, but it was SO packed that we couldn't find seats! So I found this place on Yelp and we wandered over. From the moment we walked in I knew we made the right choice! We were greeted at the door by someone who was taking bets for the game and asked if we wanted to participate. We were able to find a seat right away, and our server promptly came over to take our drink order. During the entire three hours that we were there our server did a great job of making sure we had drinks and food and anything else that we needed without being disruptive. This was impressive because this place was packed, but it's not the reason that the Snuggery gets four stars... OMG The stuffed mushroom caps are TO DIE FOR! Ever since I came here on that rainy day last fall I have been craving them! They stuff their mushroom tops with cream cheese and herbs and then deep fry them. They are huge, and they are beyond amazing! The other food we had there was good to, but nothing compared to the amazingness of the stuffed mushrooms! The snuggery is a sports bar. It is not a healthy eating kind of place. It is not the kind of place where one goes to sip wine. It is loud. It is filled with sports fans watching the game. They have pub grub for food, and your standard beers for drinks. However, I do love me a sports bar ESPECIALLY when one of my favorite teams is on, and the Snuggery is exactly what I need!
(4)Jennifer C.
Went today for lunch and wasn't really impressed. I got the $5 burger and it just wasn't very good. I took one bite out of eat and didn't want to eat anymore. The bartender was kind of busy so I didn't really have an opportunity to send it back otherwise I would have. So I just ended up eating the bun (which wasn't bad) and the fries. When the check came the burger was listed as $7.99 and not $5. She changed it after I asked her about it but it kind of seems in line with some of the shady billing practices that other people have talked about. My Diet Coke was fine and was refilled at least. I most likely would not go back.
(2)Courtney N.
As an update, the manager finally did e-mail me back and sent me a $25 gift certificate and 10 drink tickets which I appreciated.
(3)David G.
Service - 1/10 Atmosphere - 3/10 Parking - 1/10 Cliffs Notes: I wouldn't go here again. Ever. The night I went, it happened to be raining(nearly pouring), so naturally I wore a jacket/zip-up hoodie type thing. I walked up to the door and the bouncers basically pushed me away and told me that nobody could have a hood on their clothing (mine was off my head since I was underneath an awning at this point). Uhm, okay...? I understand dress codes like having to wear shoes, shirts, pants, and hats that can't be on a certain way. That I understand. I could also understand not wearing the hood inside, after all, I have no reason to wear it, its not raining inside! Anyways, I walked back to my car, which happened to be in the far back lot past the 7-11 (the parking lot was packed). I finally got in, near soaked from walking in the rain without a jacket and hood, and I met up with some friends. They had a waitress that was serving them, but it took me over 45 minutes to get a drink. She was non-existent the majority of the night. So I finished my beer and was waiting to flag her down for another. Never saw her again the entire night. So I fought my way up to the bar and finally ordered another round. This place blows!
(1)Taylor M.
The Snuggery is a new bar that just opened up last week on St. Patty's Day. Everything is still nice and clean, but I kind of boubt it will stay that way judging by the crowd it seems to draw. The drinks were reasonably priced, but on the weak side. They have some drink specials which they post on the website. The Friday special of a whipped martini was pretty bad... don't waste your money. I love vodka and I dumped mine. The service was pretty slow and even though we had a table, I found myself going to the bar quite a bit to get a drink. I hope this is just because they are new and will improve. The DJ was cool and mixed a bunch of music by request... both new and old songs. Towards the end of the night, the Snuggery invited girls to come and dance on the bar for free shots... always a plus in my book. However, I felt that they could have dimmed the lights a bit... it seemed too bright for most of the night. The atmosphere is very casual. Also, parking can be difficult, but they do offer free valet parking.
(4)Kate J.
Dropped in one night for dinner and was very pleasantly surprised. The food was amazing. We ended up going back about 6 times in the next two weeks. We have had the ribs, broasted chicken, burgers, chicken sandwiches, soup. We have loved it all! Service is great and very friendly. I like that they have TVs at each booth and the music is pretty good though a little bit loud. I hate having to scream to be heard acoss the table. Wish they would have kept the lake perch on Friday nites. It was awesome!!
(4)Christopher B.
This place has great specials and food. TVs are strategically well-placed. The customer service was a bit slow. I think that pretty much sums it up.
(4)Angelica S.
If it had an actual dance floor and better DJ, it would be rated 4 stars. The "dance floor" is just moved over tables to create a space. Not a lot of room. They do allow women to dance on the bar though, get free shots (which they randomy give out for doing things - pretty cool). The DJ is some old guy ( at least every time I've been there it's the same guy) who needs to just stop. They do have a large outside area, which maybe a part of the hotel that sits behind the bar, but it's pretty much as big as the bar itself. I do like that area. There is also a 7-11 like 50 feet away which rules when you run out of cigarettes. The service in the bar is okay. When it's crowded it gets laggy. I really only like this bar when I'm drunk because otherwise there really isn't anything special. Like I said there is no actual dance floor and it's a small place.
(3)Mary P.
The waitresses are sneaky! They take your order and they don't give you change. For example, a Bug Light bottle is $3.25. mmmk! I hand over $4 and the chick brings back my beer...no change thou. I decided, whatever that's fine I want to hang out w/ my friends. I go to the bar next to order my second beer. SAME THING HAPPENS. I was immediatly ignored after I was handed my beer (same thing happened except this time I gave her a $5) OHK! Didn't know there was automatic gratuity! I asked for my change back and didn't give her a tip. I was really turned off. She could have turned on her acting skills and pretended like she forgot about my change. Anyway, the bathrrom has 2 stalls. Thank GOD there is no bathroom attendant. Oh God, those people are the worst. Do I really have to tip you?? And this place is pretty packed, which is a good thing but not really cause its basically like a square and the bar takes up like 75% of the place, leaving little space for customers. I had a bad experience getting a cab back to O'Hare. The cab driver was pretending to hit on me. I asked him how much it would be and he's like ohhh I will give you a discount, blah blah you're so beautiful,blah blah PUKE!! He charged me $60 to get to O'hare...Ohh a discount from $68. WOW! ANd he made me go to an ATM cause he said "Oh if you use credit card I cant give u discount". I was in a mood and didn't feel like arguing over the fare. He was sketchy though. This will teach me a lesson to be extra careful if I have to take an expensive cab ride again. Place has no dance floor. People are young and lively. I dunno. Schaumberg bars don't really do it for me.
(1)Randall F.
Just wow! Two stars was a stretch, and I will get to that in a moment. I am a husky guy, and my best friend, her husband, and I decided to come out for just a beer or two. Living in Portage Park, it was a drive, but we knew someone there. Upon our first drink, we simply got two beers and a cocktail. The waitress said she needed to replenish a bottle to fill the drink, which was fine. I stood there for approximately ten minutes, being ignored by the bartender. Finally I walked back to the table, and gave up. The person who wanted the drink went up to the bar and eventually got her drink. We enjoyed a few cocktails, then drove the husband back home. When we arrived back to the bar (had to pick something up), we ordered a beer, two shots, and a cocktail. After ordering, we realized it was near closing. We drank our cocktails, and at 20 minutes until closing attempted to order one more. The same bartender advised us they were done serving, and walked away before we could say anything. Upon walking away, she went to pour 10+ shots for another party. When confronted she told us that they were only serving shots. We ordered 2 shots, and closed. The price was extremely high, and the service was, to say the least, degrading. The bartender was hanging out with her friends and closing, without even recognizing us. The bar closed, the manager made things right, without even knowing we had an issue. What I might suggest to the management is, re-structure the weekly food and drink specials, have karaoke nights or something unique once a week, and seriously work on your customer service. Two stars. Did not order food, but I am sure I would have given 3 stars if that was the case.
(2)Eliana C.
Drinks are overpriced. We sat near a check-out monitor, did not get served. DJ was not great. I'll attribute it to a bad Friday night, so I may give them another chance. But overall wasn't impressed.
(2)Thomas C.
This place suck. The bartenders are awful. I waited such a long time for one drink. Then I paid 9$!!! For a mini captain coke! I was not happy. Then when I went to a different bartender I was given miller lite when I clearly asked for bud light!!!
(1)Ana M.
I went the for my friends 30th bday and it was ok at first then I started noticing things. Only certain females were allowed to go dance on that thing u call a stage. It was small and started to get packed. Then when I went to order a drink the bar was too full so I stood by the girls that put orders into the computer. Both of them looked at me and with out a word walked away!!!! Like my money isn't good there. I probably won't come back
(2)Lisa C.
I work down the street and about a dozen of us came here for a happy hour on Tuesday after work. I got two domestic drafts and their signature Snug burger for $10. The burger was a solid performer, the beer was cold, and the staff did a good job accommodating our large group and separate checks. You can't beat it. They seem to have some promotion going on every night of the week. Order off of their specials and you have yourself a extremely reasonable night out with friends or happy hour with coworkers.
(4)Tony M.
This place is college night every night. I enjoy the cheap drinks, but the service is one of the worst I've seen, but that's what you get when you hire high school girls that dress like halloween.
(3)Jim C.
The Snug where do I start?? Well, I used come regular about once a week with my buddy after work sometimes twice a week. It's been a few months since I have come back now. I made friends with a few waitress/bartenders which was nice to get a free drink once in awhile. I really think the staff is friendly even the Manager was a great guy. But once again like others have said it turns into a college frat party to jersey shore vibe. I'm in my mid 30's and this bar tends too many early to mid twenties looking for a cheap drink after work. Nothing wrong with that but I hate dealing with kids on a Friday night looking to start fights or drunk asses getting overly jealous when your Girlfriend hits on me. Not a place to find a single women but a place to chill with friends. If you can even do that anymore!!!!
(2)Bill F.
Lively atmosphere when crowded, food not bad ...... but the waitresses will scam you on you bill and run your card before permission and before you have chance to review charges There must be something illegal about this process. At the very least, it's pretty sleazy. They also seem to assume their own tip. I won't be back, don't feel comfortable there.
(1)Amy S.
No. No. No. After moving back to the suburbs after college the Snuggery was one of the first bars I went to and I immediately regretted it. The parking lot is tiny and also next to a hotel so parking it hard to come by. If you insist on coming here I recommend getting dropped off or just parking across the street. Inside the bar it was packed to say the least and the "dance floor" was pathetic. Since there is no room to move they let hot girls get up on the bar for free shots...WOOO how degrading and annoying. I was determined not to return but after being bribed with free drinks I agreed to meet some friends there..only to confirm my dislike towards this bar. There was a loud siren that I don't remember from last time that seemed to go off every 5 minutes. When I asked someone why it went off they had no idea. Ugh. The only saving grace of this bar was the outdoor area which I didn't go to on my first visit. There are lots of tables and a few intimate areas with low couches which was nice. Bad part about the outdoor area was that there weren't any speakers so we only heard the dull bass of the music playing inside. Also there was NO service outside. The few waitresses that were out there just hung around their friends, picked up empties, brought their friends new drinks and continued this cycle the entire time I was outside.
(1)Julie L.
I'm only giving this place two stars because our experience was so hilarious. It ended with the individual at the table next to us toppling over his table and breaking about 6 glasses, a salt and pepper shaker and a plate. OK, it was more terrifying than hilarious. But hey, if you want some AMAZING people staring, this is the place.
(2)Mark K.
My fiancee and I don't party like we did in college, but if I do, I come to Snuggery. One of the managers, Tom, helped us set up a birthday party for my fiancee in February. Our group was a pain and we were very late and unorganized but he was still very friendly. He could have easily told us we were screwed, but he was awesome. I've been there three or four times now and he always gets us a drink. Totally unnecessary, but very friendly nonetheless.
(4)Matt N.
Decent place, nothing too special. I'm not from that area so when couple friends and myself found ourselves in Rolling Meadows we decided to try this place. Came here on a Saturday night and sat at a table. Make sure you don't wear a hat because the bouncer was a dick to my friend about his. he said he should have left it in the car when we took a cab. Anyways, the inside is a decent size. They have a lot of TVs - some were playing sports, some playing music videos for the songs the DJ was playing, and some randomly playing America's funniest home videos. They had waitresses serving the tables all night which was nice so you didn't have to fight the crowd at the bar. They have a nice outside area but it was a little chilly so I only got to see it from inside. The DJ played good music, a lot of dance and rap and hip hop, and eventually some over-served girls took it upon themselves to dance on the bar which was pretty entertaining. All in all a good time. Cool crowd and good drinks and prices. I would go back but would probably like to try somewhere else first.
(3)David B.
If you want a good atmosphere after work avoid this place. Went to dinner before the dinner rush and even though the service was ok at best I figured hot wings would be a good bet at a sports bar style place but I was wrong! I can tell that they are cheap frozen wings which they claim are "The largest fresh, never frozen wings available!", which were not cooked correctly. The wings that were actually cooked close to crispy were wimpy and had hardly any meat. Most of them were underdone and honestly turned my stomach, I left half of them with 1 bite taken out. I would avoid this place and walk down to the 7/11 and eat a hot dog instead!
(1)Matt S.
Great place to watch sports! I awesome drink specials! Tuesday night trivia is a blast! Bartenders and wait staff are great! Only thing keeping me from giving 5 stars is the food could be a little bit better.
(4)N. M.
Another shooting in their parking lot because of the type of people they let in. Shut this place down! This is Schaumburg not Schompton!!!!
(1)Mary W.
One of my favorite places to go on date night with my fiance or night out with the girls. Great friendly staff. I really enjoy the food. The beer nuggets are delicious
(4)Carmen N.
My sister dragged my boyfriend along with her here because our previous plans were cancelled. We had a pretty decent time. The drinks were cheap. I got a free shot which was a plus. It was basically a high school reunion, seen a lot of familiar faces. Other than that, i would definitely go again.
(3)Pat S.
Snuggery is a great name for this. When my family and I go here we do settle into a warm and comfortable position. We have eaten the wings, the burgers, and an assortment of other wonderful vittles and they all were super. We have been there with a group, as a small family, and with a few friends and every time it was great. Try it out, Snuggery should become a top of the list place for you. I believe all the low ranked reviews were written by one time visitors.
(4)Michael Z.
Snuggery has a very cool, sports bar atmosphere. There are TV's setup all over the bar. Watching a game or fight is ideal here besides some of the booths having TV's. The wait staff was very helpful keeping drinks filled and cleaing plates. I had the veggie burger and $1 tacos (Thursday special). The veggie burger was excellent and the tacos werent bad. The tacos could have used a little more meat and less coleslaw. Overall, its a great place to watch a game or grab some food. Definitely a fan and will be back in the future.
(4)Phil S.
I tried to like this place since I can literally walk back home if I get drunk but alas, it was not meant to be. I've sat inside at a high top while watching a drunken office party get drunker with the shots the DJ was awarding for silly behavior, I've sat at the bar and I've sat outside on the patio. I'd say trying to like this place 5 times is giving it way more than a fair chance. Food: Crappy, frozen Sysco deep fried junk. Not that I expect much better from a bar but this place just looks nicer than that so I was disappointed. Everything from the fries, wonton wrapped mozzarella sticks (ew, do not try these), beer nuggets (even worse), burgers and their specialty.... broasted chicken. It all tastes mediocre to downright horrible. Even at bar food standards. Drinks: They have specials but like a bloody mary with a sidecar of beer. I know, sounds weird but that's why I tried it. When I asked the waitress why I wasn't given my side of beer she told me that the bartenders always forget and if I really wanted it she would go back and force them to give her one. Really? *buzzer* NEXT! After that I just stuck to the cheapest draft beer they had. My wife said their margarita was way too sweet and just sucked in general. Atmosphere: On weekend nights they have a DJ and he does a decent cheesy job of getting already drunk people to do more dumb drunk things so I guess that's entertaining. They have plenty of TV screens as well if you really need to watch the game. Personally, I'm not one that really likes the douchebag crowd that comes in wearing a tank top, sagging jeans and a straight bill hat and you'll see plenty of this species come through here with their flava-flav chains hanging around their pasty white necks. If you don't like that either then definitely don't hang out here. One time while seated outside, the wait staff repeatedly ignored us for a good 15 mins. Thankfully I flagged down what looked like a manager (it was a busy night BTW) and he was very gracious and apologetic and bought our first round of drinks as compensation... or so we thought. When the check finally arrived, after we got sick of waiting eons for our next round of drinks, the waitress must've counted the empty glasses on our table (they didn't even bother clearing those off, that's why the glasses were still there) to tally up our bill. I was so sick of waiting that I just paid the bill but didn't bother with a tip. In fact, I probably could've just walked away and not even paid the bill and our waitress wouldn't have cared. That's how unconcerned they were with service. Summary: Kinda like Fox and Hounds a couple blocks north except smaller. They have an outdoor area which is nice if the skeeters aren't out munching on your legs but other than that pretty much the same gimmick. Avoid unless you really must but between F&H I'd pick this place.
(2)Eric M.
I literally waited 17 minutes for my first beer and another 20 (or so) for the bartender to stop talking to her friends, smoking her electronic cigarette, stop texting and drinking her cocktail to actually take care of the people paying for drinks! I'm in the industry and have NEVER "stiffed" anyone. But tonight was the exception to the rule! I've never been neglected like I was tonight and the bar back even had to tell her I was waiting a while and only then did Hannah offer me another beverage! On a brighter note I come here and sit with Jenny and Jo and always get great service from them! I guess there's always a bad apple in every bunch!
(1)