Taco Bell

74-5620 Palani Rd
Kona, 96740
The drive through service here is HORRIBLE. I've been here twice since being on vacation over from Oahu, our home island. We waited in line literally 30 minutes each time. The first time there were four people ahead of us and the last time there were three cars ahead of us. The inside was not busy during these times. The food was hot and correct each time. I suggest going inside because the drive through wait time is just horrible.
If I could give 0 stars I would. First off, the thermostat was set at 81! Gross!!! The drive thru was closed down. There were literally 3 workers. There was a cashier and 2 cooks. For a "fast food" place we waited about 20 minutes for our food that was ordered to go. On top of that, the restaurant looked as if it hadn't been cleaned in a while. Near the soda fountain it smelled of mildew. This place was gross. I understand that it's fast food and may not be as kept up, but come on.
Horrible service. I sat in the drive through for 45 minutes and once u got my food it was wrong. I went in to fix it but they said they were out of certain things and gave me what they could. Why not tell me that?! Since I'm the one paying for it.

(808) 329-4242

Fast Food, Tex-Mex, Mexican

Store is open now