Man... This place is ice cream and the Rocky mountain chocolate factory. You can even get caramel apple creations and white chocolate covered dog bones! And they have so many flavors of ice cream. Get the Oreo cream filling and Oreo pie crust mixed with peanut butter, marshmallow fluff, and brownie! So good!! In a Heath bar waffle cone.... Love that they make everything in the store.
(5)
Brianna M.
I see it's been years since anyone has written a review about this store, and surprisingly most of the existing reviews are negative. I've had not-so-great experiences at other Cold Stone locations (eg. Boulder), but I have come to this location on many different occasions and have never had a negative experience. The staff are friendly, and prepare the ice cream the way it should be prepared (they don't skimp on the mix-ins AND mix them in). So I don't know if they have a whole different staff than was present during these previous listed experiences, but in my opinion, this store is great.
(5)
Rebecca L.
My little girl received a gift card for a birthday present, so one weekend when I was short of cash, I took her there, relieved to be able to do something without having to spend any money. I had never been to a Coldstone before, so I was shocked how high the prices were. I thought, "Good thing we have a gift card!" But when the cashier rang up our order, the gift card didn't work for some reason. The cashier, being very sympathetic, called the manager to see what she could do. The manager's answer: tough luck. The cashier was incredulous. She stepped back and said quietly, "Can't I at least give her a discount or something?" The manager said that I could take my daughter's ice cream away from her or cough up the cash. It made me so angry, but there was no way I was going to ruin the whole thing for my daughter, so of course I chose the latter. Ironically enough, the ice cream was very...average. I'd heard that Coldstone has such great ice cream, but we could have done better with a half gallon of Breyer's from the grocery store. And it would have been a lot cheaper! The cashier was very sweet, but the guy who actually took the order and mixed up the ice cream was kind of a jerk. I told him I'd never been there before and wasn't sure how things worked, and he got very impatient. It was difficult to hear him over the counter, and, overall, what should have been a fun experience to order and watch the preparation was ruined by his unpleasant attitude. Bad service, so-so ice cream, and a manager who clearly doesn't care about winning over new customers. Why would I ever go there again?
(2)
Sarah J.
I'm a huge fan of Ice cream...well who isn't really? However this location just does not make a good cone, the staff was not friendly or helpful. The ice cream had freezer burn and topping were not mixed in very well. Longmont is in need of a great ice cream place.
(1)
Tracey Lee D.
I've had Coldstone at a variety of different locations, and while really, it's hard to mess up something like Ice Cream, this location came somewhat close. It's not like it tasted bad or anything, but part of the coolness of Coldstone is the fact that they mix it all up right there in front of you. Both Catherine and I got served by kids that didn't seem to enjoy working there and they had very shoddy mixing techniques. So there were BIG clumps of cookie dough that I had to gnaw through, and then big tracks of ingredient-free vanilla ice cream. Still, it's ice cream, and so therefore good anyway, but part of the appeal was lost in the mixing.
(3)
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Address :1087 South Hover Street, Ste. B
Longmont, CO, 80501
Cat J.
Man... This place is ice cream and the Rocky mountain chocolate factory. You can even get caramel apple creations and white chocolate covered dog bones! And they have so many flavors of ice cream. Get the Oreo cream filling and Oreo pie crust mixed with peanut butter, marshmallow fluff, and brownie! So good!! In a Heath bar waffle cone.... Love that they make everything in the store.
(5)Brianna M.
I see it's been years since anyone has written a review about this store, and surprisingly most of the existing reviews are negative. I've had not-so-great experiences at other Cold Stone locations (eg. Boulder), but I have come to this location on many different occasions and have never had a negative experience. The staff are friendly, and prepare the ice cream the way it should be prepared (they don't skimp on the mix-ins AND mix them in). So I don't know if they have a whole different staff than was present during these previous listed experiences, but in my opinion, this store is great.
(5)Rebecca L.
My little girl received a gift card for a birthday present, so one weekend when I was short of cash, I took her there, relieved to be able to do something without having to spend any money. I had never been to a Coldstone before, so I was shocked how high the prices were. I thought, "Good thing we have a gift card!" But when the cashier rang up our order, the gift card didn't work for some reason. The cashier, being very sympathetic, called the manager to see what she could do. The manager's answer: tough luck. The cashier was incredulous. She stepped back and said quietly, "Can't I at least give her a discount or something?" The manager said that I could take my daughter's ice cream away from her or cough up the cash. It made me so angry, but there was no way I was going to ruin the whole thing for my daughter, so of course I chose the latter. Ironically enough, the ice cream was very...average. I'd heard that Coldstone has such great ice cream, but we could have done better with a half gallon of Breyer's from the grocery store. And it would have been a lot cheaper! The cashier was very sweet, but the guy who actually took the order and mixed up the ice cream was kind of a jerk. I told him I'd never been there before and wasn't sure how things worked, and he got very impatient. It was difficult to hear him over the counter, and, overall, what should have been a fun experience to order and watch the preparation was ruined by his unpleasant attitude. Bad service, so-so ice cream, and a manager who clearly doesn't care about winning over new customers. Why would I ever go there again?
(2)Sarah J.
I'm a huge fan of Ice cream...well who isn't really? However this location just does not make a good cone, the staff was not friendly or helpful. The ice cream had freezer burn and topping were not mixed in very well. Longmont is in need of a great ice cream place.
(1)Tracey Lee D.
I've had Coldstone at a variety of different locations, and while really, it's hard to mess up something like Ice Cream, this location came somewhat close. It's not like it tasted bad or anything, but part of the coolness of Coldstone is the fact that they mix it all up right there in front of you. Both Catherine and I got served by kids that didn't seem to enjoy working there and they had very shoddy mixing techniques. So there were BIG clumps of cookie dough that I had to gnaw through, and then big tracks of ingredient-free vanilla ice cream. Still, it's ice cream, and so therefore good anyway, but part of the appeal was lost in the mixing.
(3)