A year ago I would have probably rated this place with 2 stars. Recent makeover and this place looks a lot better inside. The employees have also been very friendly the last few times I've gone in and have gotten my order right each time; something that wasn't common here and most fast food places in the area. Good turnaround. Now, I'm not saying this is a four star restaurant or anything like that... Just 4 stars for a fast food place.
(4)
Emily B.
I had been to this location a few times, I never expect anything too positive from a fast food place. I'm sure most of the people hate working there, so a grump or two is fine, I understand, but here was my experience that I drew the line at: I pull in from the main street, get cut off by a large white SUV that stops in the middle of the parking lot, someone with a Jack in the Box shirt jumps in, another jumps out and goes into the restaurant. The SUV sits for a second (after the driver looks right at me) then backs up behind the drive-thru. I pull up to get into the drive-thru, order everything, and just as I am about to pull to the window the SUV whips in front of me. They were never behind me waiting, they were sitting next to me like they were just waiting to jump in front of me. I wasn't really sure how they were going to get any further because they had never ordered, so I waited and expected them to be gone pretty quickly. Two minutes pass, then five, as they talk to whoever is at the window. They hand them a large drink, no one pays. Someone had screamed "HE GOT THE JOB!" from the car, everyone did a little cheer. Obviously these people know each other. I finally get my food after 6-7 minutes of waiting. My orders missing some extra fries I had ordered for my boyfriend and I mention it, and the girl asks for my card again, I assume they had forgotten to add it to the order, fine. Gave her my card, got my fries. I asked for a manager she said there wasn't one there right now, I asked for a number, she just gives me a number to the store. Upon getting home I see she HAD charged me for the extra fries on the first receipt, then again when I asked for them and she asked for my card. My boyfriend and I eat our food then go back down to get our money back. The girl that I guess was the manager that had been there all along was very rude. I asked for just the money back on the fries, that's all I wanted. She ended up refunding my entire meal. That's fine, just wanted the money for the fries, but hey, free food I guess. She basically did it to shut me up even though I was polite because I knew it was a mistake, they happen, I've worked in retail and I understand people mess up. She shoved me away and we left. The receipt had a place to do a survey so we both did it online, my boyfriend got a call a few days later and the man said he had fired the person who was driving the SUV and holding us up and said we were being mailed coupons. Two weeks later we got two vouchers for a free menu item. Really disappointed at the employees at this location, I am going to other fast food places near by now even though this is the closest.
(1)
Shelley M.
We stopped in to cash in our free taco coupons we got from the Suns game. It seems like there is a Jack in the Box on almost every corner here and this location is very clean although the service was a little slow. I don't know what's in the taco's (and I don't want to know) but we love them.
(3)
Christian B.
food was good. seemed to take longer then usual. Then I say a sign in the lobby that said "we don't cook it until you order" not sure if i belivie that but...... anyway
(4)
Tyler G.
The girl would not serve my friend in a motorized vehicle in the drive through. Told me she was calling the cops but called a security guard and no justice was had. Rude and mean woman needs to be fired from her job. Worst service ever at a mediocre establishment that just lost all credibility.
(1)
Matthew D.
Okay, is there something going on with fast food places in the Valley? Or is it all over? Places seem to be doing something with their meat that I am not liking. Some kind of greasyspicymuddy taste has invaded burgers from Wendy's and Jack in the Box and I'd like to know WTF is going on here. I used to really like Jack's Ultimate Cheeseburger, and the Jumbo Jack has been a favorite of mine since the '70s. Now yuk. Something has changed. It's almost like they are trying to duplicate some greasy freshly barbecued taste and failing BADLY. I hope you guys don't change your tacos or egg rolls or I won't have much of a reason to go anymore. If I need a fast burger, I'll go to McD and get a burger there. They'd never change. Of course, they changed Coke, so I guess I shouldn't say never. . .
(2)
Shovel S.
Pretty clean dining room and clean men's room, friendly service, as good as any quick serve restaurant.
(4)
Susan D.
**sigh** I have a love hate relationship with Crack-in-the-box. Oddly enough, I love their eggrolls and sourdough hamburger but try to not eat anything else! Unfortunately, they just added mini funnel cakes to the menu. I had to try them. Happy to report they won't be a new addiction. Might see ya there.
(3)
Amber S.
I don't go to this location often but of the few times I have been there I've had to ask for my receipt. I find that very suspicious. There is a number to call if you don't get your receipt but I've yet to remember to write it down first.
(3)
Seann C.
While I do not eat fast food as much I used to, I used to eat at Jack in the Box (different locations) all of the time. I was on my way home recently from playing sports and had a hankering for a sourdough jack (my favorite) and some jalapeno poppers. My girlfriend was with me and decided to try the sirloin burger. What a disaster. We were exhausted and live close by so we went straight home after hitting the drive through, only to find out that we did not receive the poppers that we paid for. On top of that, the burgers were sub par and the fries were burnt (a shame because they were curly fries). I had not eaten at JITB in quite some time and this experience has solidified why I had stopped going in the first place. Perhaps I should have checked the bag before leaving the drive through but when there are only a couple of cars in the drive through and no one in the restaurant, should I really have to? Especially at 10pm when things are slow. I will not be returning to this location and more than likely will not return to any others either. It is a shame because the food used to be so good.
(1)
Sean C.
Basic jack n box. Not fast service & high prices than other jack n box but straight to the point. No high praise or low service
(3)
Jim T.
This chain pulled out of the Chicago market years ago so when I saw a Jack In the Box I put it on my bucket list of things to do during my visit. I had to have the taco's as it was a high school staple.
(4)
Joshua M.
At one time I was a frequent visitor to this location, I work the graveyard shift so my lunchtime happens when everyone else is closed. I only visit this location once a week now. I always order the Southwest Salad,this morning 9/19/15 around 1 am I pulled in and ordered my salad, the girl lets call her (lil smiley flacka) not her real name but she sounded like she had never worked in public before but I made my order and pulled around to the window and she just put her hand out to take my card, and gave it back and said "here you go" I was like okay? So as I waited a male voice "sounded like a young kid" was shouting things at random, I could hear another customer placing an order thru the speaker when they finished the girl that took my card and would be handing me my salad soon "yelled"out to someone sitting in the office and a guy standing behind them "WHAT THE F***" except she said the actual word. The guy that I am guessing was preparing my food never stopped yelling things from the back. I worried that if the people are obviously too immature and under qualified to do their job then they are probably the kind of people that would mess with your food. And sadly I saw what looked like a manager was sitting in the office while this was Happening.
(1)
Cara L.
There is limited seating. Staff is constantly fighting loud enough for customers to hear. I had to wait nearly 10 minutes for one item. The tables are messy and the drink area had soda all over it. The only reason why I gave them an extra star was because they were friendly to me.
(2)
Jasmine C.
The burgers are so dry and tasteless. Even with the cheese and jalapenos it was barely edible. Can't believe that for $1 you get a child's size drink! The most expensive drink at any fast food chain!
(2)
Rand H.
Stopped in for a bite to eat today at this Jack in the Box... THE BEST: * Bought a Monster Taco & added on 2 free regular Tacos. A tasty light lunch after adding on some great Frank's Red Hot Sauce to all three. (You have to ask for it, but it's free.) * Excellent value with coupon code from participating in phone survey last time. * Bathroom was ok. THE REST: * Cashier was unfriendly. * The only place the Monster Taco was priced was on a sign attached to the front of the cash register, which said it's $1.26. Cashier said, "That'll be $1.40." I asked how we get from $1.26 to $1.40 with 8.3% Sales Tax? (Hey, I was a math & science major!) Cashier says, "Your Monster Taco is $1.29 plus tax. The sign is wrong. You'll see it on your reciept." Then she didn't give me my receipt! * Music was playing too loudly, in my opinion. I wanted to try to read something while I ate. * Didn't care much for the dining room layout... missed the booths available at most Jack locations I visit. * Would have had a few things to say if invited to participate in another phone survey, but of course I couldn't since she kept my receipt. My first & probably last visit to this Jack in the Box location. :-|
(2)
Tyler O.
Sat there, cash in hand, and waited for 2 minutes looking like a fool while the woman at the drive thru window sat directly in front of me, plugging away on her phone.
Sorry, Store hours have not been updated. If you are the owner of this restaurants. Please update the store hours.
Specialities
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Bike Parking : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Alcohol : No Outdoor Seating : Yes Has TV : No
Jacob D.
A year ago I would have probably rated this place with 2 stars. Recent makeover and this place looks a lot better inside. The employees have also been very friendly the last few times I've gone in and have gotten my order right each time; something that wasn't common here and most fast food places in the area. Good turnaround. Now, I'm not saying this is a four star restaurant or anything like that... Just 4 stars for a fast food place.
(4)Emily B.
I had been to this location a few times, I never expect anything too positive from a fast food place. I'm sure most of the people hate working there, so a grump or two is fine, I understand, but here was my experience that I drew the line at: I pull in from the main street, get cut off by a large white SUV that stops in the middle of the parking lot, someone with a Jack in the Box shirt jumps in, another jumps out and goes into the restaurant. The SUV sits for a second (after the driver looks right at me) then backs up behind the drive-thru. I pull up to get into the drive-thru, order everything, and just as I am about to pull to the window the SUV whips in front of me. They were never behind me waiting, they were sitting next to me like they were just waiting to jump in front of me. I wasn't really sure how they were going to get any further because they had never ordered, so I waited and expected them to be gone pretty quickly. Two minutes pass, then five, as they talk to whoever is at the window. They hand them a large drink, no one pays. Someone had screamed "HE GOT THE JOB!" from the car, everyone did a little cheer. Obviously these people know each other. I finally get my food after 6-7 minutes of waiting. My orders missing some extra fries I had ordered for my boyfriend and I mention it, and the girl asks for my card again, I assume they had forgotten to add it to the order, fine. Gave her my card, got my fries. I asked for a manager she said there wasn't one there right now, I asked for a number, she just gives me a number to the store. Upon getting home I see she HAD charged me for the extra fries on the first receipt, then again when I asked for them and she asked for my card. My boyfriend and I eat our food then go back down to get our money back. The girl that I guess was the manager that had been there all along was very rude. I asked for just the money back on the fries, that's all I wanted. She ended up refunding my entire meal. That's fine, just wanted the money for the fries, but hey, free food I guess. She basically did it to shut me up even though I was polite because I knew it was a mistake, they happen, I've worked in retail and I understand people mess up. She shoved me away and we left. The receipt had a place to do a survey so we both did it online, my boyfriend got a call a few days later and the man said he had fired the person who was driving the SUV and holding us up and said we were being mailed coupons. Two weeks later we got two vouchers for a free menu item. Really disappointed at the employees at this location, I am going to other fast food places near by now even though this is the closest.
(1)Shelley M.
We stopped in to cash in our free taco coupons we got from the Suns game. It seems like there is a Jack in the Box on almost every corner here and this location is very clean although the service was a little slow. I don't know what's in the taco's (and I don't want to know) but we love them.
(3)Christian B.
food was good. seemed to take longer then usual. Then I say a sign in the lobby that said "we don't cook it until you order" not sure if i belivie that but...... anyway
(4)Tyler G.
The girl would not serve my friend in a motorized vehicle in the drive through. Told me she was calling the cops but called a security guard and no justice was had. Rude and mean woman needs to be fired from her job. Worst service ever at a mediocre establishment that just lost all credibility.
(1)Matthew D.
Okay, is there something going on with fast food places in the Valley? Or is it all over? Places seem to be doing something with their meat that I am not liking. Some kind of greasyspicymuddy taste has invaded burgers from Wendy's and Jack in the Box and I'd like to know WTF is going on here. I used to really like Jack's Ultimate Cheeseburger, and the Jumbo Jack has been a favorite of mine since the '70s. Now yuk. Something has changed. It's almost like they are trying to duplicate some greasy freshly barbecued taste and failing BADLY. I hope you guys don't change your tacos or egg rolls or I won't have much of a reason to go anymore. If I need a fast burger, I'll go to McD and get a burger there. They'd never change. Of course, they changed Coke, so I guess I shouldn't say never. . .
(2)Shovel S.
Pretty clean dining room and clean men's room, friendly service, as good as any quick serve restaurant.
(4)Susan D.
**sigh** I have a love hate relationship with Crack-in-the-box. Oddly enough, I love their eggrolls and sourdough hamburger but try to not eat anything else! Unfortunately, they just added mini funnel cakes to the menu. I had to try them. Happy to report they won't be a new addiction. Might see ya there.
(3)Amber S.
I don't go to this location often but of the few times I have been there I've had to ask for my receipt. I find that very suspicious. There is a number to call if you don't get your receipt but I've yet to remember to write it down first.
(3)Seann C.
While I do not eat fast food as much I used to, I used to eat at Jack in the Box (different locations) all of the time. I was on my way home recently from playing sports and had a hankering for a sourdough jack (my favorite) and some jalapeno poppers. My girlfriend was with me and decided to try the sirloin burger. What a disaster. We were exhausted and live close by so we went straight home after hitting the drive through, only to find out that we did not receive the poppers that we paid for. On top of that, the burgers were sub par and the fries were burnt (a shame because they were curly fries). I had not eaten at JITB in quite some time and this experience has solidified why I had stopped going in the first place. Perhaps I should have checked the bag before leaving the drive through but when there are only a couple of cars in the drive through and no one in the restaurant, should I really have to? Especially at 10pm when things are slow. I will not be returning to this location and more than likely will not return to any others either. It is a shame because the food used to be so good.
(1)Sean C.
Basic jack n box. Not fast service & high prices than other jack n box but straight to the point. No high praise or low service
(3)Jim T.
This chain pulled out of the Chicago market years ago so when I saw a Jack In the Box I put it on my bucket list of things to do during my visit. I had to have the taco's as it was a high school staple.
(4)Joshua M.
At one time I was a frequent visitor to this location, I work the graveyard shift so my lunchtime happens when everyone else is closed. I only visit this location once a week now. I always order the Southwest Salad,this morning 9/19/15 around 1 am I pulled in and ordered my salad, the girl lets call her (lil smiley flacka) not her real name but she sounded like she had never worked in public before but I made my order and pulled around to the window and she just put her hand out to take my card, and gave it back and said "here you go" I was like okay? So as I waited a male voice "sounded like a young kid" was shouting things at random, I could hear another customer placing an order thru the speaker when they finished the girl that took my card and would be handing me my salad soon "yelled"out to someone sitting in the office and a guy standing behind them "WHAT THE F***" except she said the actual word. The guy that I am guessing was preparing my food never stopped yelling things from the back. I worried that if the people are obviously too immature and under qualified to do their job then they are probably the kind of people that would mess with your food. And sadly I saw what looked like a manager was sitting in the office while this was Happening.
(1)Cara L.
There is limited seating. Staff is constantly fighting loud enough for customers to hear. I had to wait nearly 10 minutes for one item. The tables are messy and the drink area had soda all over it. The only reason why I gave them an extra star was because they were friendly to me.
(2)Jasmine C.
The burgers are so dry and tasteless. Even with the cheese and jalapenos it was barely edible. Can't believe that for $1 you get a child's size drink! The most expensive drink at any fast food chain!
(2)Rand H.
Stopped in for a bite to eat today at this Jack in the Box... THE BEST: * Bought a Monster Taco & added on 2 free regular Tacos. A tasty light lunch after adding on some great Frank's Red Hot Sauce to all three. (You have to ask for it, but it's free.) * Excellent value with coupon code from participating in phone survey last time. * Bathroom was ok. THE REST: * Cashier was unfriendly. * The only place the Monster Taco was priced was on a sign attached to the front of the cash register, which said it's $1.26. Cashier said, "That'll be $1.40." I asked how we get from $1.26 to $1.40 with 8.3% Sales Tax? (Hey, I was a math & science major!) Cashier says, "Your Monster Taco is $1.29 plus tax. The sign is wrong. You'll see it on your reciept." Then she didn't give me my receipt! * Music was playing too loudly, in my opinion. I wanted to try to read something while I ate. * Didn't care much for the dining room layout... missed the booths available at most Jack locations I visit. * Would have had a few things to say if invited to participate in another phone survey, but of course I couldn't since she kept my receipt. My first & probably last visit to this Jack in the Box location. :-|
(2)Tyler O.
Sat there, cash in hand, and waited for 2 minutes looking like a fool while the woman at the drive thru window sat directly in front of me, plugging away on her phone.
(1)