Tivoli Gardens
12535 W Bell Rd, Surprise, AZ, 85374
Tivoli Gardens Menu
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Visit below restaurant in Surprise for healthy meals suggestion.
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Address :
12535 W Bell Rd
Surprise, AZ, 85374 - Phone (623) 974-8224
- Click To Get Directions
Opening Hours
- Mon :7:00 am - 9:00pm
- Mon : 7:00 am - 9:00pm
Specialities
- Takes Reservations : Yes
Delivery : No
Take-out : Yes
Accepts Credit Cards : Yes
Good For : Breakfast
Parking : Private Lot
Bike Parking : No
Wheelchair Accessible : Yes
Good for Kids : Yes
Good for Groups : Yes
Attire : Casual
Ambience : Casual
Noise Level : Average
Alcohol : Full Bar
Outdoor Seating : Yes
Wi-Fi : No
Has TV : Yes
Waiter Service : Yes
Caters : Yes
WE SERVE THE FOLLOWING STATES
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Mr D.
Absolutely the worst place ever. The OWNER has a disgusting mouth to his customers. Told me to "lick the sweat off his balls" in front of my 80 year old mother!! Way to go "Lou".... The man needs to get a grip. Can't treat people like that. PLEASE DONT PATRONIZE THIS BUSINESS !!! He actually wanted to fight me cause I told him he was being rude to my mother and should apologize. Fight me? He tried desperately to goad me into throwing a punch so he could POUNCE!! Vicious man. Crazy?? The man is a joke to the Surprise business community. Please don't patronize this jerk!!
(1)Gary M.
Gary M. Went there last night and it was as great as always. My wife and I both had Italian dishes and they were wonderful! You can buy a bottle of wine for $12.95 and it is pretty good. What you don't drink you can cork and take home. Very friendly table servers, some dance a little to music as they serve customers and the vibe is warm and upbeat. We are older folks and love the entertainment which is a one person band who caters to senior citizens and sings songs almost exclusively from the fifties, sixties and seventies. The guy is really, really good and there is a small dance floor where you can dance to both the slow oldies but goodies or quicker beats. THIS IS A FUN place to enjoy an evening but it might not appeal as much to younger people. The food portions are large and we always take home some for the next day. Love this place!
(5)Lorna W.
We visited tonight for the first time. The lot is always packed so our interest was piqued. My husband ordered a pasta dish and I craved the sausage and sauerkraut dinner. While our orders were being prepared, we took in the surroundings. Having been slightly familiar with the German restaurant that had been there previously, we expected upgrades considering the success of Tivoli Gardens. Instead, the decor is tired - nay, beat. Tape held together the upholstery of the booth behind me. There was live entertainment during dinner. Sometimes the performer sang live - reminiscent of Al Alberts. Sometimes he sang along with karaoke. Sometimes with a full track, occasionally offering a short phrase during the chorus and letting the actual singer do the rest. It was interesting. Our food arrived and we found that we were quite hungry. My husband's meal wasn't quite the Italian dish he was expecting. Too much "dry" pasta, not enough meat and veggies. It was accompanied by doughy garlic bread. My sausage was sufficient, but the vegetables had been BOILED and could be mushed with a fork. The sauerkraut was sparse and appeared to be singed. I suspect that even though this location is on Bell Road in Surprise, that the fans of this restaurant reside in Sun City. The food quality was less diner, and more hospital fare. Not to offend anyone in Sun City. I'll be there someday, God willing. The server was friendly and attentive. I cannot see us returning. The quality of the food simply isn't good enough for us to squander a date night on.
(2)Brenda L.
Food was ok, nothing Italian about it (odd name choice). Think more diner from 30+ yrs ago. The place itself is dirty. I was near the station they keep the clean silverware and extra small plates, ABOVE that is where they had the dirty rags they wiped down the tables. Although it was cheap and close to the office I will not be back.
(1)Will T.
Amazing breakfast with a home cooked feel and fast friendly service at a great price.
(5)T-Squared S.
Very good American food with nice variety on the menu. Popular ... we had a short 5 min wait. good décor friendly wait staff
(5)Mel L.
Well, we came back after two years.( See my review of 5/26/13 ) Don't really know why it took so long to return. There were four of us. Very warm, and friendly greeting by two gentlemen when we entered. Our server Martha, was pleasant, gracious, and attentive, always with a smile on her face. Very proactive in making sure that drinks were filled, and any other needs were taken care of. Four different entrees were ordered. Top Sirloin Steak, Chicken Parmigiana, BBQ Chicken Breast, and Chicken Stir Fry. All arrived as ordered, including special requests for deletions. Food was excellent. As usual, you get a choice of soup, salad, or coleslaw, in addition to a potato and vegetable with each meal. Beverages are $1.00. Dessert ( ice cream or pudding ) is also included.They don't try to rip you off here. Reasonable prices are one thing, but when you combine that with exemplary service, excellent food, and very good portions...........what is there not to like?
(5)Mike M.
The food was way overpriced and small portions. My aunts steak was medium well not medium rare. My wife and uncle had liver, very small portions. I had ribs--5 bones were all I was served. Not worth the time, the price or the wait. Skip it.
(1)Tamara Boswell P.
We took our pre-teen granddaughters here before the Pageant. Food was good and generous. Service was attentive. Nice music combo in the background. Have to say, the place doesn't wow me. However, for this kind of venue they do a nice job and is worth it for a convenient before the Pageant thing.
(4)John H.
"Tivoli Gardens"-- how the heck did they come up with that name? The only Italian food in the vicinity might be a traumatized meatball hiding underneath a booth. And don't be looking for any gardens-- anything that might be growing outside in the scorching heat would only be there thanks to water stolen from another state. Anyway, the food was barely mediocre, but service was terrible. The waitress' limited attention span seemed mainly diverted to the needs of the herd of elderly gentlemen who had commandeered the "special functions room". The kitchen staff also seemed incapable of coping with the onslaught of senior citizens, which one could probably have anticipated, given the locale.
(2)Pepper H.
The wife and I used to come here on a regular basis for the past 2 years and really liked it. So much in fact that we brought others with us. In that time there was once that we sent our food back because it was so overcooked the egg was hard as a rock. When Lou came over he could have cared less. So we just let it go and figured he was having a bad day. Skip to about 2 months ago...we were at breakfast again and ordered our usual eggs Benedict. The waitress was Priscilla. She was quite pleasant but little did we know. And we ordered as we always did...very softly poached eggs. We'll the eggs came again hard as a rock. We told her and she said she'd get the owner. Out come Lou and he proceeds to tell us "we'll that's the way you ordered them". He was such an angry SOB and took no responsibility for anything. Priscilla comes back and proceeds to say to me,"do you need anything pops". I looked at my wife and we were so shocked to hear someone speak to me that way. What a smartass she was. We vowed then we would never go back. As we were leaving, I voiced my opinion to the gal at the front door. And what do you think she told me....Priscilla was Lou's sons girlfriend. Now it all makes sense. Lou takes absolutely no responsibility for any wrongdoing in his restaurant. There is no way in hell he would comp a meal let alone apologize for the mistake. He is an ornery old man who needs to retire....he is not a people person and is a horrific example of an owner.
(2)Pat J.
My wife and I have gone to Lou's now for several years and still can't get over what a great value it is! Most meals include desert and beverage for a modest price. The best little secret in town is the Thursday night happy hour with half price drinks and appetizers. We also were impressed by the Thursday night entertainment. His sign said Eddy J and wow can he sing. We stayed and danced until closing. Don't miss this one!
(5)David P.
Not thrilled and not going back. Met a fellow church member there to discuss an upcoming event and decided we'd meet over breakfast. Waitress came by for drink orders. I ordered iced tea and water, my friend ordered coffee and water. Drinks came quick but no ice in the water. They provided a full carafe for my friend though. Now, for the food. The toast was good. But that's it. The two strips of bacon were cheap. Bottom of the barrel type bacon. Not the good, thick cut bacon. The hashbrowns were off as well. Too much butter or oil made them soggy. But the worst part was the scrambled eggs. They are obviously not made to order. This tells me they make them up dozens at a time and let them sit. The coloring was horrible and the eggs were filled with very hard chunks of "egg". Couldn't even eat them.
(2)Serena U.
Over the last couple of years I've eaten here several times - breakfast, lunch and dinner. Out of the ten times I've eaten there, the service has been friendly and quick all but one or two times. (The service in the room for groups can be great . . . or virtually nonexistent.) My most recent meal there was ribs - $15 plus tax and tip. The dinner included vegetable (green beans), small loaf of dark brown bread, baked potato, dessert (small cup of ice cream) and beverage. So the price covers a lot. The meat on the ribs was great - extremely tender (fall off the bone), the sauce was okay - a bit too sweet for me. The size of the ribs is not big, but for the price it is a good value. The green beans were not cooked quite enough and had no seasoning at all - none whatsoever on them, not even salt. The bread was great. The baked potato and iced tea were okay. The ice cream dessert were fine. Service was fine, smooth, unremarkable - in a good way. I am tempted to add another star to my rating, but, to be honest, I'm not that much of a fan. During high season, expect to wait for a table in the evening. During the summer, seating seems to be pretty easy.
(3)Carol C.
I don't like to trash restaurants either but 2 times here was two times too many. Dinner was forgettable at best (a plastic container with canned fruit cocktail?really?). Breakfast was ever worse! Have they heard of HOT coffee? How many times do you have to ask for cream? When you order a bacon & cheese omelet, who the heck just lays 2 pieces of whole bacon in the omelet & just folds it over AND then doesn't bother to finish cooking the omelet? Greasy overcooked hashbrowns, toast drowning in butter & that godawful fruit cocktail again. This place is a heartattack on a plate. Service is HORRID! The over 75 crowd that frequents this place has obviously decided they don't deserve good, fresh & tasty food and has just given in to CHEAP. How does a place like this stay in business?
(1)James M.
Tivoli Gardens is a favorite restaurant for the Sun City crowd and the menu reflects that with items and tastes for the more 'mature' palate. It fills up at dinnertime and it seems like a lot of the folks know each other. I had the Thursday special; Corned Beef & Cabbage. It was very good and a good large portions for $9.99. It came with carrots, potatoes, rye bread, cole slaw and dessert. Service is adequate. Prices are decent. Not my favorite kind of place, but it's not a bad place at all.
(3)Arizona L.
Went here with my kids this week for dinner as invited guests. We were told many good things about the place prior to this, so were happy to check it out. I am really only writing this because the restaurant info says it is good for kids, which is a big stretch of the truth and because of the really poor service and some subpar food. It does not have a kids menu, does not have kids items on any menu, and when I asked the waitress if they had a kids menu, she looked annoyed, showed us the appetizer menu and said they could order off that. Not really what I expect from a restaurant that says it is good for kids. The live music was actually pretty good. It wasn't my type of music (catering to seniors), but the guy had a good voice, was a good musician and it was fun to see all of the people dancing. Our friends and family enjoyed their food and although my kids ended up having $11.00 and $12.00 entrees since they had no other choice, they did like their meat but not the veggies or sides. $23.00 for them to have a few bites of chicken was not what I am used to paying at a casual restaurant. The free ice cream at the end of the meal was also nice, although they charged me for mine. The biggest issue I had other than no kids food was the service was very slow and all around just bad (not sure we ever really had a waitress/waiter since a couple different people waited on us, but for the most part ignored us, acting too busy). After talking to the owner (a very nice guy), it improved. My corn beef sandwich was the only really bad food of the night and was borderline edible. I got down half of it because I was hungry, but It was some type of strange pre-packaged flat lunch meat that I have never seen before and was a little wet and weird tasting. I have had reubens and corn beef at a lot of grills and restaurants, but none has ever looked or tasted as weird as this meat. If I were the owner, I would immediately change the corned beef brand. I did ask more than once for a to-go box, so I could take the other half back to my doggie, but never got one - due to the poor service. I ended up having to leave the other half of the sandwich on the table. Since their clientele seems to be at least 90% seniors in the nearby retirement communities, I would say not catering to kids is kind of expected, so please don't say you do on your restaurant info or you could add some kids items on a cheap paper menu that you can print-out in your back office. This wouldn't take long and you could actually make some parents and grandparents happy.
(2)Roman A.
I always come here for the breakfast.The breakfast here is delicious.I recommend getting the Country Fried Steak with Eggs and Hash Brown.Although the service is a little slow,it is a great place for dinner and especially the breakfast.
(4)Sean A.
Thanksgiving at my Mothers request.... read the reviews on Yelp said ... cant be that bad..............WRONG Thanksgiving and all Holidays should be your Super Bowl... Best service best food............This place had the worst service I EVER HAD EVER..... The food was mediocre at best... i guess thinking we were with some seniors we would not notice....Wrong..... I cant give this no stars but would..... Stay away... FYI I hate bashing a place I waas in this business for years but...... Time for a reboot
(1)Estelle S.
I had a great time at the Tivoli Gardens. On Monday night there is Karaoke. I went with some friends and we all enjoyed ourselves. The food was good. I had a roast beef sandwich with lettuce, tomatoes, onions, and pickles. There is much more for dinner but I never can finish a big meal. There are specials that come with dessert. I tried Karaoke for the first time and was really scared cause I am tone deaf. It was fun!!!!!
(4)Duckster M.
I've been here twice, probably won't be a third time. Both times, the wait times here were really bad and the service is lackluster. My entree really sucked the 2nd time I went, too.
(2)Michelle F.
Very good fish fry. Our waiter was excellent! Nice place with inexpensive food but tasty.
(4)Jeff C.
Ehhh. It just serves its niche clientele. if you are older and are accustomed to that style of food and service go and enjoy. Do not expect too much
(2)Denise N.
If you are in the 75 and over age group you will like this place (if you're not picky). Formerly located in Sun City, they actually have busses to take people to the new location on Bell. I've eaten there 3 times and found the food inconsistent. My third time was to schedule a group of 20+ diners. Lou (owner) himself assured us we'd have a private room if we had that many; I even got it in writing. We had 22 people and when we showed up on a Sunday early evening Lou was conveniently nowhere in sight and the staff claimed they didn't know anything about a private room. We were crammed in a side room with other diners, all of us pushed up against the walls at long tables. As the dinner coordinator I was furious but there was nothing I could do at that point Lou I think counts on that. When I caledl the restaurant afterward, again Lou wasn't there but the Manager who met us that Sunday night said he had told Lou about our situation and Lou claimed he told us we would NOT have a private room (remember I got it in writing). I have never trashed a restaurant on Yelp because I know how hard owners and their staff work especially in this economy. But Lou is a very cagey operatior and he will deceive you to get your business. Over the years, he's learned how much he can get away with - and he'll go for it every time.- customer be damned.
(1)Mike D.
I come year once a year when I visit my Aunt. Food isn't amazing, but they have low prices (even lower if you get there before 6pm). Live music on Monday nights, and it's always fun to watch the Sun City locals dancing!
(3)Nora D.
This place is AWESOME! The food her is normal. I think the majority of the veggies come from a can; but where else can you feed a party of 7 for $100? You get soup or salad, your meal and ice cream for about $10. There was live music, which was enjoyed by some and hated by the rest. It was too loud for the majority of the clientele which seem to be over 60. Several of the orders came out incorrectly and we had to wait a bit for refills or drinks in general. It's all understandable when you realize how busy this place was for a Monday night.
(3)