I know this is a chain restaurant but I had a gift card for this or Olive Garden so I went with this. It's Crabfest so I decided to give the platter a try. I've been here before and remember while it's not the best in seafood it's still pretty decent. My food my good but the service definitely lacked. My server Kaitlyn was not pleasant at all and never smiled once she looked like she was forced to be there. The manager came by she asked how everything was I told her the food was good but that I was concerned about Kaitlyn. I said she slammed two plates down already at our table and has no emotion and has never smiled. She was like oh ok well I can assure you it will be pleasant. If by pleasant she meant Kaitlyn would still come by with a grimace she was right she never smiled even after the fact and took forever to pick up the check.
(3)
Ray T.
While the food is OK, it is far from great seafood. For the price, it is rather unremarkable, and we all left feeling not quite satisfied. Very expensive for what you get. I now remember why it has been so long since our last visit to Red Lobster.
(3)
Jade W.
It was a tough week so we decided to eat somewhere out of the ordinary. It was my 3rd visit ever to a Red Lobster. I don't eat seafood, so the biggest draw for me is the cheddar bay biscuits (although we can make them at home with the box mix). Normally I would order a chicken or pasta dish in this situation, but I thought I'd try something different and went with the Peppercorn Sirloin, well done, with garlic mashed potatoes and green beans. My dinner was good, but not amazing. If I had planned on ordering steak I guess I'd have gone somewhere like Longhorn Steakhouse. Not an inexpensive meal, but very filling. The staff was friendly here. We also got carrot cake and cheesecake to go. They were yummy.
(3)
Melissa L.
Disappointed. We had an issue with one of our dinning experience and we reached as far out to General Management, but unfortunately that issue was never resolved, and never felt that the management had 100% commitment in resolving that issue. For that, this location of Red Lobster is one we will never dine at, and even more so we will never dine with Red Lobster again.
(1)
Jr S.
Went for a quick lunch. Wings are fantastic, totts with cheese sauce, and Brandon with ridiculously fantastic service...... Really what else can you ask for. Thanks again Brandon
(5)
Jaime N B.
Not gonna waste my time. Didn't like it. Not for me. Food was average at best . Not a big seafood fan but went for birthday celebration. Won't be back. If I want seafood I'll wait for our annual family trip to Mexico
(1)
Thomas S.
Visited and ate recently on a Friday evening around 8:30, as usual it was a most pleasant experience with good service, fast responses to customer needs and wants, & great food for a decent price. Our waitress Shawn (not sure of the spelling) was great in getting my family and I what we were looking for, 5 stars is a fair score for this place I really can't remember the last time we didn't have a good time eating at this location.
(5)
Melissa V.
Service was pretty good. Biscuits are my favorite! Crab legs are amazing.
(4)
Rebecca A.
I will give this place 2 stars & that's because I feel bad for the server. She did a pretty good job and was friendly. From there everything was horrible, the food was spilt by another server trying to help. And each dinner was brought every 3-5 min apart and our family didn't even get to eat together. One of the steaks were so bloody... Pretty much inedible. The manager walked by us several times and did not even offer an apology. Save your money!
(2)
Crystal S.
Hubby took me here for bday dinner. I've been to Red Lobster many many times but not in Phoenix. We had the best service, warm biscuits, our food came out fast and hot. I had my favorite garlic shrimp and fried,my mom got the popcorn shrimp (kids menu) and hubby got the Cajun salmon which he loved. The staff sung happy bday and gave me a brownie and ice cream. We had a great experience
(5)
Anthony R.
Always one of our date night choices here in Goodyear. Never had a problem with the food or service. Booths are always comfortable. This means a lot to me due to a very bad back
(5)
Jennifer M.
Poor service!!!! Doug our seafood expert was so rude!! He rushed us the whole time and while we were still eating our cheddar biscuits he cleared our whole table. Very impatient !!! I will not ever come back !!!!!
(1)
Brianna B.
The biscuits are amazing! Ordered the snow crab and half were hallow. For a Friday, I do expect slower service but I think the waitress completely forgot about us most of the time.
(2)
Alex E.
The guy at the front that sits you down was so rude. He had an attitude because he had to do his job. Then I'm trying to eat but every time i try to eat he looks at me and just stares with discuss. I have not said not one thing we are regulars and come once sometimes twice a week. Now that the manager went up there he starts to smile the food is good. But with this guy's attitude he just look at me again while walking away he in his cell phone worst customer service i ever had. Now he cleaning the table all pissed because he has to help out. Just know me and my family will never come here again. I believe his name is Orlando. I will be calling the corporate office this is wrong that he keeps doging me out. Worst service just because of the asshole that sits you at the tables....
(1)
Judy L.
I got a GC so we came. I have never been too much of a fan, but I have not been for years so what the heck. We came on a Friday night. I got the fried fish and my dining partner got the calm chowder. It was ok. The service was fantastic but the food was ok.
(3)
Ja'nell B.
Cool as long as you don't mind seeing parasites in your seafood. After I showed the manager, He offered me a gift card and didn't charge me for my horrible experience and my parasite infested crab legs. Disgusting, needless to say, I won't be returning here & after this experience I'm probably never going to eat crab again!!! Thanks! Picture posted in photos!
(1)
Shelley M.
We went in for dinner and endless shrimp. This is only our 2nd visit to this location but its is nicely decorated, clean and comfortable. Jana was out waitress on this visit and she did an excellent job taking care of us. Don't you just love it when your server can anticipate your needs? The food was good. Hubby had the endless shrimp and loved them all. I had steak and snow crab. The crab was delish but the steak was a little tough. May have been the cut because it was cooked and seasoned well. Overall good food, great service and that made it a wonderful night.
(4)
Toni R.
My husband and I love coming here again. For awhile we had stopped because of the service, but ever since we started getting Ryan as our waiter, we come back repeatedly. They revamped the menu and while it is slightly more expensive, I've discoverer some new favorites. We highly recommend this place and, of course, ask for Ryan.
(4)
Joanne L.
I had a meal here the other day and the waiter was exquisite! Absolutely great service. Glad to have eaten there!
(5)
Victoria O.
This place is my boyfriends favorite !! He always has the choose any 3 with the shrimp linguini, 7 oz pepper steak and the coconut shrimp! He cannot get enough of this place ! I always get shrimp scampi, waltz shrimp and clam strip! YUMMMM! never disappointed. although I wish the prices weren't so hight the service is great and food is amazing ! Afterwards some cheesecake . it was not too bad but not the best ! DEFINITELY worth a try :)
(4)
Luciana L.
We've been here a couple of times and compared to other RL's, I think this one is above par. Hence, the 4 stars. Compared to other places though, probably 2 or 3 stars. They basically salt and butter the hell out of everything and I feel like the cheese biscuits don't taste as good as they used to and I've been going to RLs since I was a kid. This specific location though had good service, it was clean, and their cookie dessert was delicious. If I was in the mood for RL - which isn't often - then this place definitely does the trick.
(4)
Bryan C.
Excellent food we've eaten here over the last couple years, food has always been great. Service is good but if you want the best service every, ask for the Hawaiian Barbie ( Maxine) she'll take GREAT care of you. She is the real deal, very friendly and very helpful. She will make your dinning experience outstanding.
(5)
Nikki J.
The last two times I have been to this RL the food has been really bad. The wait staff are ok. They try to be friendly. This used to be one of the better RL. Really disappointed now.
(2)
Chandra L.
A lot more expensive than I had remembered but the food was good. I came here with my son and my mom, my son and I shared the parmesan crusted tilapia with mashed potatoes and steamed broccoli and my mom had the coconut shrimp appetizer. My son is six and he really liked the fish and LOVED the complementary biscuits. Our server even gave him a free kids drink since we knew he wouldn't eat the full kids meal and didn't want to waste my money. Overall it was a really great experience, the food and service was very good. Prices just a tad scary when you're bringing kids along! My plate was around the $15 range but I'm glad I decided to split it with my son because there is no way I would have finished it.
(4)
Christine F.
Went with a large party and was very pleased at how well the staff did. They were very attentive and were even able to spilt the check (12 people) without confusion. They also allowed us to tip based on our service rather than the number of people in our party. The food was as good as expected for Red Lobster.
(4)
Keeley B.
Wow, they really hustle at this place! We came here on a busy Friday night during dinnertime rush. We were quoted a 45 minute wait but it ended up being closer to 20. Seeing as we'd already perused the menu and decided what we wanted, the server took our order right away. Not even 10 minutes later, we were served. The bussers continued to bring us out warm bread, even after we had our meals in front of us. Our server was very sweet, and was sure to stop by often to see if we needed anything throughout our meal. All the staff members were scurrying around like busy little bees, yet every single one of them was friendly and cheerfully helpful. When it came time to box up our leftovers, our server took it upon herself to do it for us (not that we would've minded doing it ourselves), and she even put the entire basket of bread in there without us mentioning one word about it. That was one of those nice little "extras." The food was typical Red Lobster food, I'm guessing if you've been to one, you've been to all. But we're always surprised by how much food you actually get. Definitely didn't leave hungry, that's for sure! Our experience here was a great one, we'd go back for sure.
(4)
Jessica S.
My husband and our 3 kids went to this location and we had a great time. Ryan our server was excellent. He was on top of everything we needed and was great with our kids. He was a great server and we hope to have him again at our next Visit. Please give him kudos when you see him. =)
(5)
Michael S.
Good service although I do not recall ever getting the servers name. Good food. It has been a few months since we had been to this location. It seems like RL is cutting corners to save some money. They have done away french dressing which seemed odd. My wife and I love the mixture of french and blue cheese. Needless to say we forgone the salad and got a potato instead. The taters seemed a bit smaller also. The calamari now has fried broccoli and red peppers in it. My guess is to save money on the heaping portion of calamari you used to get. Although the fried broc is interesting. Not good for those of us that do not like bell peppers. Lastly they did away with the cloth napkins and went to paper napkins encasing the silverware. This gave the restaurant the feel of a cheaper, diner type experience. Also whatever genre of music was playing was a little too loud. Would we eat here again? Probably, but the atmosphere seems to be changing with RL. Not that it ever was a classy place to eat.
(3)
Fernando A.
Came here with my wife on a Saturday evening. It was pretty packed and we waited a good 35 minutes before being seated. The food was good and the server was excellant. The only problem was the food taking forever to delivered. Other then that, we enjoyed our time there and on to the next time we good there.
(4)
Corey Tess T.
Well, visiting my Sis with her two little munchkins.. it is very hard for her to get out and have dinner... We stopped in here, because usually you can expect a pretty consistent experience with this chain which also includes Olive Gardens (you wondered why you always see them together, huh?) anyway, where to begin.. with the good.. it was clean and the food was consistent... The service? Not so much.. first of all, the entire place was pretty empty because we arrived at an odd hour and yet the hostess sat us - THE PEOPLE WITH THE THREE YEAR OLD AND THE BABY! next to other people.. and seem to sit all the people close to the kitchen entrance!!! #1, if you have room, seat the people with the kids and babies (even if it is me) AWAY from other patrons.. they also gave us a booth for four and put the hammock for the baby seat in the aisle, so everyone kept bumping the baby! OMG, I was so mad! If anyone from RL reads this, please train your employees to seat properly... THINK PEOPLE! #2, if you can help it, don't sit all the people or any of the people near the kitchen door.. those tables are for last minute guests or over flow when a place is too crowded! WHY would you put everyone there... The waitress was nice, but she checked on us about every 2 minutes... there IS such a thing as over doing it... give us some privacy and let us talk... geesh! Not the best experience I have had for sure....
(1)
Suzanne H.
The good service and cleanliness cannot overcome overcooked and stringy lobster and king crab legs. First time, last time.
(1)
Hope T.
Manager was very nice and pleasant and so were the servers...place is clean and food is great. Even when it was 6pm, we got seated quickly. To be worked on: time that it takes to get the food out, otherwise, it was a pleasant restaurant!
(4)
Lisa L.
something about red lobster makes me go back. I like them no matter what. this location is very clean and friendly.
(4)
Diane R.
Being from a fishing town on E coast, I didnt expect the seafood to b as good as it was.
(3)
Taryn S.
The food was great, but the service was horrible. This was our second time there and compared to our firs visit, this was completely opposite. The waitress seemed as if we were a hassle and at one point I felt like i should apologize for coming to eat there. Is it really that big of an issue to get me some ketchup or some extra napkins. The menu was amazing for all seafood lovers, but I would definitely think twice before recommending it to a friend.
(2)
Jen T.
Well this is the second year taking my son to Red Lobster for his birthday. Last year was awesome, amazing service and flat out incredible as our server bent over backwards to give us great service. This year it was just the three of us and quite honestly, after waiting 10 minutes to get water I was already irritated. No service, very busy yes but I had to get up and let the management know that we had been waiting for quite some time after being seated. They were busy and I get it but not cool in my opinion when you all want the all you can eat shrimp and you can't even get water lol!' We got no plates with our bread and used our napkins, had to ask for soda refill several times and only after complaining did we get some faster service. Well they did sing happy birthday but no scoop of ice cream, no nothing. Kinda crap when last year they have us 3 deserts for 8 of us. Not looking for the freebies but c'mon guys, who doesn't give a birthday desert?!! Oh well, food was good and fresh and hot. Just not worth $75 for slow service without even getting a scoop of vanilla for the kid. Had to go to Bashes afterwards to get cake for pictures. Who has a birthday without desert?? Red Lobster, I will pass next time. You were nice enough but that 25cent scoop of birthday ice cream would have made all the difference. BTW- we tip good but won't be back anytime soon.
(2)
Joe G.
The ultimate feast is the only way to fly I must say that I do love RL. This one in particular is my favorite. We all had our usual on this outing and I ate a variety of sea creatures, same as always. It was great. We did receive particularly excellent service from Ryan. This is not our first experience with him and he was just as willing to make our visit a great one like the ones past. Very cordial and an all around nice guy. We would have had a great dinner either way but Ryan knocked it out of the park so I had to mention him.
(4)
Ray C.
Decent, busy ass crazy! good service, chain seafood what can you really expect?
(3)
Pk G.
I went to this location and ordered steak and lobster after having a great meal at Red Lobster in Southern California. This trip was not so good. The lobster was tough but I managed to chew thru it. The worst part was when I made it to the steak and found a hair on it!!!! Grossed me out! NEVER AGAIN!
(1)
Dustin V.
Phenomenal. As good as it gets. Food for the entire Family, including our non-seafood lovers, it was super hot, tasted Great! Service was second to none, truly could not have asked for more. Can't wait to go back !
(5)
Tiffany P.
Horrible! We walked into the restaurant at 4:30 on a Monday night. The place was dead however we were told it would be a 20 to 25 minute wait. After 20 minutes we where seated the hostess was telling me along the way to our table that they only had a few tables for a party of 5, 2 adults and 3 kids under 7. The server came over got our drink order and then let us know that they where out of split king crab, salmon, and birdie crab. During crab fest really?????? I added a jumbo crab cake for 6.99, this thing was no bigger than a silver dollar and tasted like fish. My husband added mini shrimp to his salad and it came out with these jumbo shrimp. The server said sorry we don't have little shrimp any more. They where gross. My husband's shrimp where cold. We will never be back to any red lobster. It was horrible.
(1)
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Address :15311 W McDowell Road
Goodyear, AZ, 85395
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch Parking : Private Lot Bike Parking : Yes Wheelchair Accessible : No Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Quiet Alcohol : Full Bar Outdoor Seating : No Wi-Fi : No Has TV : No Waiter Service : Yes Caters : No
Gloria S.
I know this is a chain restaurant but I had a gift card for this or Olive Garden so I went with this. It's Crabfest so I decided to give the platter a try. I've been here before and remember while it's not the best in seafood it's still pretty decent. My food my good but the service definitely lacked. My server Kaitlyn was not pleasant at all and never smiled once she looked like she was forced to be there. The manager came by she asked how everything was I told her the food was good but that I was concerned about Kaitlyn. I said she slammed two plates down already at our table and has no emotion and has never smiled. She was like oh ok well I can assure you it will be pleasant. If by pleasant she meant Kaitlyn would still come by with a grimace she was right she never smiled even after the fact and took forever to pick up the check.
(3)Ray T.
While the food is OK, it is far from great seafood. For the price, it is rather unremarkable, and we all left feeling not quite satisfied. Very expensive for what you get. I now remember why it has been so long since our last visit to Red Lobster.
(3)Jade W.
It was a tough week so we decided to eat somewhere out of the ordinary. It was my 3rd visit ever to a Red Lobster. I don't eat seafood, so the biggest draw for me is the cheddar bay biscuits (although we can make them at home with the box mix). Normally I would order a chicken or pasta dish in this situation, but I thought I'd try something different and went with the Peppercorn Sirloin, well done, with garlic mashed potatoes and green beans. My dinner was good, but not amazing. If I had planned on ordering steak I guess I'd have gone somewhere like Longhorn Steakhouse. Not an inexpensive meal, but very filling. The staff was friendly here. We also got carrot cake and cheesecake to go. They were yummy.
(3)Melissa L.
Disappointed. We had an issue with one of our dinning experience and we reached as far out to General Management, but unfortunately that issue was never resolved, and never felt that the management had 100% commitment in resolving that issue. For that, this location of Red Lobster is one we will never dine at, and even more so we will never dine with Red Lobster again.
(1)Jr S.
Went for a quick lunch. Wings are fantastic, totts with cheese sauce, and Brandon with ridiculously fantastic service...... Really what else can you ask for. Thanks again Brandon
(5)Jaime N B.
Not gonna waste my time. Didn't like it. Not for me. Food was average at best . Not a big seafood fan but went for birthday celebration. Won't be back. If I want seafood I'll wait for our annual family trip to Mexico
(1)Thomas S.
Visited and ate recently on a Friday evening around 8:30, as usual it was a most pleasant experience with good service, fast responses to customer needs and wants, & great food for a decent price. Our waitress Shawn (not sure of the spelling) was great in getting my family and I what we were looking for, 5 stars is a fair score for this place I really can't remember the last time we didn't have a good time eating at this location.
(5)Melissa V.
Service was pretty good. Biscuits are my favorite! Crab legs are amazing.
(4)Rebecca A.
I will give this place 2 stars & that's because I feel bad for the server. She did a pretty good job and was friendly. From there everything was horrible, the food was spilt by another server trying to help. And each dinner was brought every 3-5 min apart and our family didn't even get to eat together. One of the steaks were so bloody... Pretty much inedible. The manager walked by us several times and did not even offer an apology. Save your money!
(2)Crystal S.
Hubby took me here for bday dinner. I've been to Red Lobster many many times but not in Phoenix. We had the best service, warm biscuits, our food came out fast and hot. I had my favorite garlic shrimp and fried,my mom got the popcorn shrimp (kids menu) and hubby got the Cajun salmon which he loved. The staff sung happy bday and gave me a brownie and ice cream. We had a great experience
(5)Anthony R.
Always one of our date night choices here in Goodyear. Never had a problem with the food or service. Booths are always comfortable. This means a lot to me due to a very bad back
(5)Jennifer M.
Poor service!!!! Doug our seafood expert was so rude!! He rushed us the whole time and while we were still eating our cheddar biscuits he cleared our whole table. Very impatient !!! I will not ever come back !!!!!
(1)Brianna B.
The biscuits are amazing! Ordered the snow crab and half were hallow. For a Friday, I do expect slower service but I think the waitress completely forgot about us most of the time.
(2)Alex E.
The guy at the front that sits you down was so rude. He had an attitude because he had to do his job. Then I'm trying to eat but every time i try to eat he looks at me and just stares with discuss. I have not said not one thing we are regulars and come once sometimes twice a week. Now that the manager went up there he starts to smile the food is good. But with this guy's attitude he just look at me again while walking away he in his cell phone worst customer service i ever had. Now he cleaning the table all pissed because he has to help out. Just know me and my family will never come here again. I believe his name is Orlando. I will be calling the corporate office this is wrong that he keeps doging me out. Worst service just because of the asshole that sits you at the tables....
(1)Judy L.
I got a GC so we came. I have never been too much of a fan, but I have not been for years so what the heck. We came on a Friday night. I got the fried fish and my dining partner got the calm chowder. It was ok. The service was fantastic but the food was ok.
(3)Ja'nell B.
Cool as long as you don't mind seeing parasites in your seafood. After I showed the manager, He offered me a gift card and didn't charge me for my horrible experience and my parasite infested crab legs. Disgusting, needless to say, I won't be returning here & after this experience I'm probably never going to eat crab again!!! Thanks! Picture posted in photos!
(1)Shelley M.
We went in for dinner and endless shrimp. This is only our 2nd visit to this location but its is nicely decorated, clean and comfortable. Jana was out waitress on this visit and she did an excellent job taking care of us. Don't you just love it when your server can anticipate your needs? The food was good. Hubby had the endless shrimp and loved them all. I had steak and snow crab. The crab was delish but the steak was a little tough. May have been the cut because it was cooked and seasoned well. Overall good food, great service and that made it a wonderful night.
(4)Toni R.
My husband and I love coming here again. For awhile we had stopped because of the service, but ever since we started getting Ryan as our waiter, we come back repeatedly. They revamped the menu and while it is slightly more expensive, I've discoverer some new favorites. We highly recommend this place and, of course, ask for Ryan.
(4)Joanne L.
I had a meal here the other day and the waiter was exquisite! Absolutely great service. Glad to have eaten there!
(5)Victoria O.
This place is my boyfriends favorite !! He always has the choose any 3 with the shrimp linguini, 7 oz pepper steak and the coconut shrimp! He cannot get enough of this place ! I always get shrimp scampi, waltz shrimp and clam strip! YUMMMM! never disappointed. although I wish the prices weren't so hight the service is great and food is amazing ! Afterwards some cheesecake . it was not too bad but not the best ! DEFINITELY worth a try :)
(4)Luciana L.
We've been here a couple of times and compared to other RL's, I think this one is above par. Hence, the 4 stars. Compared to other places though, probably 2 or 3 stars. They basically salt and butter the hell out of everything and I feel like the cheese biscuits don't taste as good as they used to and I've been going to RLs since I was a kid. This specific location though had good service, it was clean, and their cookie dessert was delicious. If I was in the mood for RL - which isn't often - then this place definitely does the trick.
(4)Bryan C.
Excellent food we've eaten here over the last couple years, food has always been great. Service is good but if you want the best service every, ask for the Hawaiian Barbie ( Maxine) she'll take GREAT care of you. She is the real deal, very friendly and very helpful. She will make your dinning experience outstanding.
(5)Nikki J.
The last two times I have been to this RL the food has been really bad. The wait staff are ok. They try to be friendly. This used to be one of the better RL. Really disappointed now.
(2)Chandra L.
A lot more expensive than I had remembered but the food was good. I came here with my son and my mom, my son and I shared the parmesan crusted tilapia with mashed potatoes and steamed broccoli and my mom had the coconut shrimp appetizer. My son is six and he really liked the fish and LOVED the complementary biscuits. Our server even gave him a free kids drink since we knew he wouldn't eat the full kids meal and didn't want to waste my money. Overall it was a really great experience, the food and service was very good. Prices just a tad scary when you're bringing kids along! My plate was around the $15 range but I'm glad I decided to split it with my son because there is no way I would have finished it.
(4)Christine F.
Went with a large party and was very pleased at how well the staff did. They were very attentive and were even able to spilt the check (12 people) without confusion. They also allowed us to tip based on our service rather than the number of people in our party. The food was as good as expected for Red Lobster.
(4)Keeley B.
Wow, they really hustle at this place! We came here on a busy Friday night during dinnertime rush. We were quoted a 45 minute wait but it ended up being closer to 20. Seeing as we'd already perused the menu and decided what we wanted, the server took our order right away. Not even 10 minutes later, we were served. The bussers continued to bring us out warm bread, even after we had our meals in front of us. Our server was very sweet, and was sure to stop by often to see if we needed anything throughout our meal. All the staff members were scurrying around like busy little bees, yet every single one of them was friendly and cheerfully helpful. When it came time to box up our leftovers, our server took it upon herself to do it for us (not that we would've minded doing it ourselves), and she even put the entire basket of bread in there without us mentioning one word about it. That was one of those nice little "extras." The food was typical Red Lobster food, I'm guessing if you've been to one, you've been to all. But we're always surprised by how much food you actually get. Definitely didn't leave hungry, that's for sure! Our experience here was a great one, we'd go back for sure.
(4)Jessica S.
My husband and our 3 kids went to this location and we had a great time. Ryan our server was excellent. He was on top of everything we needed and was great with our kids. He was a great server and we hope to have him again at our next Visit. Please give him kudos when you see him. =)
(5)Michael S.
Good service although I do not recall ever getting the servers name. Good food. It has been a few months since we had been to this location. It seems like RL is cutting corners to save some money. They have done away french dressing which seemed odd. My wife and I love the mixture of french and blue cheese. Needless to say we forgone the salad and got a potato instead. The taters seemed a bit smaller also. The calamari now has fried broccoli and red peppers in it. My guess is to save money on the heaping portion of calamari you used to get. Although the fried broc is interesting. Not good for those of us that do not like bell peppers. Lastly they did away with the cloth napkins and went to paper napkins encasing the silverware. This gave the restaurant the feel of a cheaper, diner type experience. Also whatever genre of music was playing was a little too loud. Would we eat here again? Probably, but the atmosphere seems to be changing with RL. Not that it ever was a classy place to eat.
(3)Fernando A.
Came here with my wife on a Saturday evening. It was pretty packed and we waited a good 35 minutes before being seated. The food was good and the server was excellant. The only problem was the food taking forever to delivered. Other then that, we enjoyed our time there and on to the next time we good there.
(4)Corey Tess T.
Well, visiting my Sis with her two little munchkins.. it is very hard for her to get out and have dinner... We stopped in here, because usually you can expect a pretty consistent experience with this chain which also includes Olive Gardens (you wondered why you always see them together, huh?) anyway, where to begin.. with the good.. it was clean and the food was consistent... The service? Not so much.. first of all, the entire place was pretty empty because we arrived at an odd hour and yet the hostess sat us - THE PEOPLE WITH THE THREE YEAR OLD AND THE BABY! next to other people.. and seem to sit all the people close to the kitchen entrance!!! #1, if you have room, seat the people with the kids and babies (even if it is me) AWAY from other patrons.. they also gave us a booth for four and put the hammock for the baby seat in the aisle, so everyone kept bumping the baby! OMG, I was so mad! If anyone from RL reads this, please train your employees to seat properly... THINK PEOPLE! #2, if you can help it, don't sit all the people or any of the people near the kitchen door.. those tables are for last minute guests or over flow when a place is too crowded! WHY would you put everyone there... The waitress was nice, but she checked on us about every 2 minutes... there IS such a thing as over doing it... give us some privacy and let us talk... geesh! Not the best experience I have had for sure....
(1)Suzanne H.
The good service and cleanliness cannot overcome overcooked and stringy lobster and king crab legs. First time, last time.
(1)Hope T.
Manager was very nice and pleasant and so were the servers...place is clean and food is great. Even when it was 6pm, we got seated quickly. To be worked on: time that it takes to get the food out, otherwise, it was a pleasant restaurant!
(4)Lisa L.
something about red lobster makes me go back. I like them no matter what. this location is very clean and friendly.
(4)Diane R.
Being from a fishing town on E coast, I didnt expect the seafood to b as good as it was.
(3)Taryn S.
The food was great, but the service was horrible. This was our second time there and compared to our firs visit, this was completely opposite. The waitress seemed as if we were a hassle and at one point I felt like i should apologize for coming to eat there. Is it really that big of an issue to get me some ketchup or some extra napkins. The menu was amazing for all seafood lovers, but I would definitely think twice before recommending it to a friend.
(2)Jen T.
Well this is the second year taking my son to Red Lobster for his birthday. Last year was awesome, amazing service and flat out incredible as our server bent over backwards to give us great service. This year it was just the three of us and quite honestly, after waiting 10 minutes to get water I was already irritated. No service, very busy yes but I had to get up and let the management know that we had been waiting for quite some time after being seated. They were busy and I get it but not cool in my opinion when you all want the all you can eat shrimp and you can't even get water lol!' We got no plates with our bread and used our napkins, had to ask for soda refill several times and only after complaining did we get some faster service. Well they did sing happy birthday but no scoop of ice cream, no nothing. Kinda crap when last year they have us 3 deserts for 8 of us. Not looking for the freebies but c'mon guys, who doesn't give a birthday desert?!! Oh well, food was good and fresh and hot. Just not worth $75 for slow service without even getting a scoop of vanilla for the kid. Had to go to Bashes afterwards to get cake for pictures. Who has a birthday without desert?? Red Lobster, I will pass next time. You were nice enough but that 25cent scoop of birthday ice cream would have made all the difference. BTW- we tip good but won't be back anytime soon.
(2)Joe G.
The ultimate feast is the only way to fly I must say that I do love RL. This one in particular is my favorite. We all had our usual on this outing and I ate a variety of sea creatures, same as always. It was great. We did receive particularly excellent service from Ryan. This is not our first experience with him and he was just as willing to make our visit a great one like the ones past. Very cordial and an all around nice guy. We would have had a great dinner either way but Ryan knocked it out of the park so I had to mention him.
(4)Ray C.
Decent, busy ass crazy! good service, chain seafood what can you really expect?
(3)Pk G.
I went to this location and ordered steak and lobster after having a great meal at Red Lobster in Southern California. This trip was not so good. The lobster was tough but I managed to chew thru it. The worst part was when I made it to the steak and found a hair on it!!!! Grossed me out! NEVER AGAIN!
(1)Dustin V.
Phenomenal. As good as it gets. Food for the entire Family, including our non-seafood lovers, it was super hot, tasted Great! Service was second to none, truly could not have asked for more. Can't wait to go back !
(5)Tiffany P.
Horrible! We walked into the restaurant at 4:30 on a Monday night. The place was dead however we were told it would be a 20 to 25 minute wait. After 20 minutes we where seated the hostess was telling me along the way to our table that they only had a few tables for a party of 5, 2 adults and 3 kids under 7. The server came over got our drink order and then let us know that they where out of split king crab, salmon, and birdie crab. During crab fest really?????? I added a jumbo crab cake for 6.99, this thing was no bigger than a silver dollar and tasted like fish. My husband added mini shrimp to his salad and it came out with these jumbo shrimp. The server said sorry we don't have little shrimp any more. They where gross. My husband's shrimp where cold. We will never be back to any red lobster. It was horrible.
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