Vault Catering
1025 Pacific Ave, Tacoma, WA, 98402
Vault Catering Menu
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Visit below restaurant in Tacoma for healthy meals suggestion.
Visit below restaurant in Tacoma for healthy meals suggestion.
Visit below restaurant in Tacoma for healthy meals suggestion.
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Address :
1025 Pacific Ave
Tacoma, WA, 98402 - Phone (253) 572-2933
- Website https://www.vaultcatering.com/
- Click To Get Directions
Opening Hours
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Specialities
- Accepts Credit Cards : Yes
WE SERVE THE FOLLOWING STATES
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Bill S.
Top notch wedding catering & event company! Helped with many aspects of wedding planning, went above and beyond, even though we had used a different venue then theirs. Not sure what these other reviews are about. My service was freaking amazing!!!!
(5)Brandie G.
Don't do it! If negative were an option I'd take it. We had a charity auction for Children's hospital yesterday that they catered and they were just awful. The lady in supply was rude to everyone - honestly a down right bitch. We were not in her venue. We paid her company to supply food, and she acted like she owned and ran the whole show! She made us arrange things to accommodate her 3 little trays and 2 bowls of food. We bought the plates in advance for the dinner and refused to let us use them, demanded we get small "dessert" sized plates for our auction's dinner. We literally had people using 5 plates for what was pretty much picnic food. The pulled pork is obviously made with liquid smoke because it was saturated in it, yet still dry.The potato salad and cole slaw sat out well over 2 hours on the table without being chilled. Icing on the cake - caught one of her staff in the men's room pounding beers during our event. Just as the event was ending we went looking for her because one of our cake stands was missing, only to discover the entire catering company peaced out. They were totally gone - not a word to any of us that they were leaving. Events are how companies spread the word, network - our members and guest were left very unhappy with her attitude and below par food. If you are looking for catering, Galluccis in the Tacoma area is fabulous. Hands down the best food, best staff! They catered my wedding and were fabulous. Our DJ didn't show up, our cake melted on the 90* day, the wedding was a hot mess. It's been 2 years now and we still have people telling us it's been the best food they have ever had at a wedding.
(1)Kris W.
Don't book events here. TPS: This place sucks. Stay away. Zero stars if it were possible. Why? How about a Letterman-style top ten! 10. They are unbelievably rude. 9. The service is lacking - all you're getting for your 20% is plates cleared. They're not going to refill water or do anything other than place bottles of wine on the tables - you'll have to pour yourself. 8. They will charge you in advance for things they will also charge your guests for at the event itself, which is totally unethical. 7. They'll agree to things in writing and then in the end argue with you about it and once you point out they agreed in writing, they'll jack up another charge to cover their "loss" in one area. 6. They won't provide the services you prepaid for - coffee with your cake? Plates for your cake? One won't happen at all, and the other will take ages after much discussion during your wedding reception. Just what you want to be dealing with, right? 5. They leave all the lights off downstairs and only unlock one door when they host events upstairs. Super welcoming for guests that you're paying $60 plus a head to entertain. 4. The service charges vis-a-vis the actual service are entirely disproportionate. 3. They are inflexible and entirely unaccommodating and generally don't seem to much like being in the events business, so you should probably help them get out of it by not going there. 2. The prices are way out of league with the product. Go to a hotel instead, where there is competent service to be had. 1. They are comfortable telling lies to try to pressure you into doing what they want you to do, and they're pretty surly when you catch them at that game. You've been forewarned. There are much better places for your party or reception than this joint. I was a guest here and I was horrified when I compared notes with the host afterward (they charged him for sodas and non-existent iced tea, for instance, and they ALSO charged the guests at the event; they charged him for coffee which was never served; you had to go to the bar for a glass of water since they never refilled the carafes at the tables; they claimed they didn't have a knife to cut the wedding cake...). Making the host of a $10,000 event look cheap is really lousy, and for that little bit of dishonesty alone you shouldn't patronize this place.
(1)Amy C.
If it were possible, I would rate The Vault a big fat ZERO. I totally agree with everything that Ted said in a review below me. He did a very nice job and pin-pointing exactly what is wrong with this catering business. The only good thing was their food!! To top it off, a week before my wedding they added a $5,000 "service fee" and when I was freaking out about it all they could say was "Well don't you have any family members to help you out?!" Lady, my family just spent $15,000 on my wedding! Good god. I would NEVER ever recommend The Vault to anyone! Ever.
(1)Ted P.
It's one of those rent our hall, buy our food, like or not, but give us the money kind of places. The food was about what you would expect (maybe a hair on the good side) and the service was reasonably friendly. Sadly, the namesake vault is hidden away downstairs and used to store paper-goods and other un-vaultlike "treasure".
(3)Stephanie R.
Horrible customer service. How un-happy with your job can you be! I went there twice for lunch and will never go back. Walk across the street to Cafe' Ve-Ri-Ta's and get better service and better food for half the price!
(1)Briana M.
After many taste testing events and looking at many catering companies, we'd decided to book the Vault Catering for our wedding. They seemed to be really on top of things until the actual day of our wedding. We actually had our reception in a local venue in Lacey, and had the Vault bring the catering. I supplied my own linens and did my own set-up the day prior for everything except the food and buffet. I had given them a specific timeline, called the day before to confirm everything was set to go, asked about packaging leftovers, and was very adiment about having a dual sided buffet line. One of the major reasons I chose the Vault was because of their pricing strategy. I was told you could pay staff hourly wages to basically do whatever you needed them to instead of paying 1.00 per person for cake cutting, 1.00 per person for champage toast, etc. I also used their bartender services for an additional fee. When I arrived at the reception, the food buffet had been rearranged to a T shape, allowing only 2 lines at a time. When I questioned the change in set-up I was told they had booked too many events and didn't have adequate supplies. Really???? I spend almost $10,000 on food and that's supposed to make it better? I had specifically asked if I should supply to go containers for leftovers, and I was told they would take care of that for me. The day after the wedding it was brought to my attention that their method of packing leftovers was to place them in garbage bags inside my empty cupcake boxes. I ended up with 2 tiers of cake because they didn't pass it. When we went to do the champagne toasts, not even the bridal party had champagne yet. The taste of the food was as good as I expected, but the service of the wait staff and sticking to the agreed upon items didn't go well. For the price I paid, i could've saved a couple thousand dollars and had a catering company just bring food and hired people off of Craig's List to come serve the food.
(2)