The entrance area of this Starbucks stinks. I mean literally, as in what you smell with your nose. The entrance outside this Starbucks (next to Krogers) just is stinky. That is all I can say.
(1)
Shafi K.
This is right by my house and I go here ALL the time! :) It is in a convenient location and there is always ample parking. Their drinks are always made properly and they always have a great food selection! :) The people who work here are also very friendly. Their service can a hit or miss depending on who you get. Usually, things are delivered in a timely manner but there's been times they have just forgotten that they will forget my order all together. Two examples- 1) We ordered a bunch of bagels for work the other day and asked that one be heated and given to me to eat now. The barista made all the other bagels first and THEN decided to make the one for now. 2) A couple of weeks ago, we ordered 2 sandwiches to go and didn't get it. When we asked in about ten minutes they acknowledged forgetting. In the former case, we were the first people in the Starbucks that morning. In the latter case, it was extremely busy.
(3)
Sara M.
The other day I was in a hurry to get to the airport and when I grabbed my coffee, I accidentally left my wallet on the table with all my cruise money in it ($400 cash). When I realized, about half an hour later, I called in a panic and to my surprise they said someone turned it in. When I got there to retrieve it, all my money and credit cards were still in tact. The staff here really helped me out and I'm so thankful! That could have been a disaster.
(5)
Chris S.
IM HERE ABOUT once a week. The baristas are always pleasant and i have never had anything come out wrong. The service is fast and even if there is a line they get through it pretty quickly. Not too much seating inside and not as nice as some other starbucks but still ok. The only downside really is parking. It shares a plaza with a kroger and the building is under major renovation so big portions of the parking lot are closed. Also, there is no drive through but that can be a blessing in disguise as your drinks come out quicker.
(5)
Cassie S.
It's a Starbucks - the drinks are standard, the barristas are friendly. The line is often crazy long. But there are usually seats to be found (unless it's a weekend morning, then I'd go to the other Starbucks on Hwy 100). Plenty of outlets for plugging in laptops and other devices. There's always parking somewhere in the lot, but you might not be anywhere near Starbucks. The outside tables are nice, but you're basically sitting in the Kroger parking lot, which, again, is less than ideal.
(3)
Mistye A.
I'm tired of wiping down my own table when I visit. The bathroom is always a mess. I even spoke with manager on the subject...,it's been a month...still a mess.
(2)
Katie I.
This is a great Starbucks to hit if you are in the area. Not as crowded as other area Starbucks and baristas seem to be veterans. My drink has never been wrong here. Parking isn't the best, but I assure you it's better than the Green Hills location. They also seem to have a nice selection of pastries, snacks and sandwiches.
(4)
Terra H.
When I work full time, I like to come here during my lunch break; the friendly people always make my day better! When you come around lunch time, there may be a bit of a wait, but I think it's worth it for your afternoon pick-me-up and smiles!
(5)
Andy H.
I always have to order my drink extra hot here. When I do ask for that, my drink is as hot as it is normally at other Starbucks. They also feel the need to correct you on the sizes you order. I want a small. Other places do that as well, but when they do it at this one, its almost as if they are saying it like they are better than you. I order a mocha with soy milk because I am allergic to milk. At this location only, I can hardly taste anything but soy milk. This is a place where I will stop by, but only if in a hurry or not passing by another coffee shop.
(2)
Ava P.
If you're a Starbucks Iced Chai fan this is not the place to go. For whatever reason they have taken it upon themselves to make the Iced Chai different than any other Starbucks nationwide...well I take that back, there is one other nearby Starbucks location (I forget which) that makes it the same way. And because 2 Starbucks so close in proximity make the Iced Chai wrong I can only assume it's a management decision, that someone who has management affiliations with both locations has told the baristas to make the iced drinks this horrible undrinkable way. I have been drinking Starbucks Iced Chais for over 2 years. I drink 1 to 2 a day. I have had them in 10 different states and within those 10 states I've had the Iced Chais at more than several to numerous locations. They always taste the same...always. The Hot Chai and Iced Chai are different not only in the obvious but in the concentration. The Iced Chai is not watery and is much thicker. What this Starbucks location serves tastes like they just take the Hot Chai and add ice cubes to it and milk. Maybe this is a money saving tactic or they simply don't know better. I will never return to this location again.
(1)
Kiran G.
I really like this place. Caramel Latte tastes good. It is in a shopping complex and has plenty of parking. Over all a good place.
(4)
Cynthia T.
When it comes to Starbucks, the speed and quality of service and taste of drink may vary per store, so at this location... Service: Speed (Average), Quality (Good) Taste: Green Tea Frap (regular deliciousness), Pumpkin Spiced Latte (a bit watery) We'll see what I try next!
(3)
Terrell L.
Fast Friendly Service, Good Hot Coffee !
(4)
Tracy F.
What sets this Starbucks apart from the others is its excellent customer service. The baristas are warm and friendly, and always aim to please their customers (especially their regulars, who they get to know very quickly). Most of the baristas know me by name and drink, and also know when I want my drink hot verus when I want my drink cold. Compared to other Starbucks in the area, they are also fast and efficient when creating drinks for their customers.
(4)
Matt C.
Very friendly staff. Clean and quick as well.
(5)
MarÃa D.
For me there are more cons than pros to this Starbucks. I have visited this location about five times. Two of those times I have had borderline rude customer service - which I think is rare for Starbucks. I have usually had to wait in a long line. There are a lot of tables in the place, which is good if you need a table, but if you're waiting for your order you have to cram in around the tables - it's just awkward. Don't even get me started on the parking - it's in a strip mall so you have to compete for parking with Krogers customers. That all said - the drinks I've ordered have all been tasty. I'm a Bellevue resident and just glad we have a coffee shop in the area.
Tuck L.
The entrance area of this Starbucks stinks. I mean literally, as in what you smell with your nose. The entrance outside this Starbucks (next to Krogers) just is stinky. That is all I can say.
(1)Shafi K.
This is right by my house and I go here ALL the time! :) It is in a convenient location and there is always ample parking. Their drinks are always made properly and they always have a great food selection! :) The people who work here are also very friendly. Their service can a hit or miss depending on who you get. Usually, things are delivered in a timely manner but there's been times they have just forgotten that they will forget my order all together. Two examples- 1) We ordered a bunch of bagels for work the other day and asked that one be heated and given to me to eat now. The barista made all the other bagels first and THEN decided to make the one for now. 2) A couple of weeks ago, we ordered 2 sandwiches to go and didn't get it. When we asked in about ten minutes they acknowledged forgetting. In the former case, we were the first people in the Starbucks that morning. In the latter case, it was extremely busy.
(3)Sara M.
The other day I was in a hurry to get to the airport and when I grabbed my coffee, I accidentally left my wallet on the table with all my cruise money in it ($400 cash). When I realized, about half an hour later, I called in a panic and to my surprise they said someone turned it in. When I got there to retrieve it, all my money and credit cards were still in tact. The staff here really helped me out and I'm so thankful! That could have been a disaster.
(5)Chris S.
IM HERE ABOUT once a week. The baristas are always pleasant and i have never had anything come out wrong. The service is fast and even if there is a line they get through it pretty quickly. Not too much seating inside and not as nice as some other starbucks but still ok. The only downside really is parking. It shares a plaza with a kroger and the building is under major renovation so big portions of the parking lot are closed. Also, there is no drive through but that can be a blessing in disguise as your drinks come out quicker.
(5)Cassie S.
It's a Starbucks - the drinks are standard, the barristas are friendly. The line is often crazy long. But there are usually seats to be found (unless it's a weekend morning, then I'd go to the other Starbucks on Hwy 100). Plenty of outlets for plugging in laptops and other devices. There's always parking somewhere in the lot, but you might not be anywhere near Starbucks. The outside tables are nice, but you're basically sitting in the Kroger parking lot, which, again, is less than ideal.
(3)Mistye A.
I'm tired of wiping down my own table when I visit. The bathroom is always a mess. I even spoke with manager on the subject...,it's been a month...still a mess.
(2)Katie I.
This is a great Starbucks to hit if you are in the area. Not as crowded as other area Starbucks and baristas seem to be veterans. My drink has never been wrong here. Parking isn't the best, but I assure you it's better than the Green Hills location. They also seem to have a nice selection of pastries, snacks and sandwiches.
(4)Terra H.
When I work full time, I like to come here during my lunch break; the friendly people always make my day better! When you come around lunch time, there may be a bit of a wait, but I think it's worth it for your afternoon pick-me-up and smiles!
(5)Andy H.
I always have to order my drink extra hot here. When I do ask for that, my drink is as hot as it is normally at other Starbucks. They also feel the need to correct you on the sizes you order. I want a small. Other places do that as well, but when they do it at this one, its almost as if they are saying it like they are better than you. I order a mocha with soy milk because I am allergic to milk. At this location only, I can hardly taste anything but soy milk. This is a place where I will stop by, but only if in a hurry or not passing by another coffee shop.
(2)Ava P.
If you're a Starbucks Iced Chai fan this is not the place to go. For whatever reason they have taken it upon themselves to make the Iced Chai different than any other Starbucks nationwide...well I take that back, there is one other nearby Starbucks location (I forget which) that makes it the same way. And because 2 Starbucks so close in proximity make the Iced Chai wrong I can only assume it's a management decision, that someone who has management affiliations with both locations has told the baristas to make the iced drinks this horrible undrinkable way. I have been drinking Starbucks Iced Chais for over 2 years. I drink 1 to 2 a day. I have had them in 10 different states and within those 10 states I've had the Iced Chais at more than several to numerous locations. They always taste the same...always. The Hot Chai and Iced Chai are different not only in the obvious but in the concentration. The Iced Chai is not watery and is much thicker. What this Starbucks location serves tastes like they just take the Hot Chai and add ice cubes to it and milk. Maybe this is a money saving tactic or they simply don't know better. I will never return to this location again.
(1)Kiran G.
I really like this place. Caramel Latte tastes good. It is in a shopping complex and has plenty of parking. Over all a good place.
(4)Cynthia T.
When it comes to Starbucks, the speed and quality of service and taste of drink may vary per store, so at this location... Service: Speed (Average), Quality (Good) Taste: Green Tea Frap (regular deliciousness), Pumpkin Spiced Latte (a bit watery) We'll see what I try next!
(3)Terrell L.
Fast Friendly Service, Good Hot Coffee !
(4)Tracy F.
What sets this Starbucks apart from the others is its excellent customer service. The baristas are warm and friendly, and always aim to please their customers (especially their regulars, who they get to know very quickly). Most of the baristas know me by name and drink, and also know when I want my drink hot verus when I want my drink cold. Compared to other Starbucks in the area, they are also fast and efficient when creating drinks for their customers.
(4)Matt C.
Very friendly staff. Clean and quick as well.
(5)MarÃa D.
For me there are more cons than pros to this Starbucks. I have visited this location about five times. Two of those times I have had borderline rude customer service - which I think is rare for Starbucks. I have usually had to wait in a long line. There are a lot of tables in the place, which is good if you need a table, but if you're waiting for your order you have to cram in around the tables - it's just awkward. Don't even get me started on the parking - it's in a strip mall so you have to compete for parking with Krogers customers. That all said - the drinks I've ordered have all been tasty. I'm a Bellevue resident and just glad we have a coffee shop in the area.
(2)