I love LG and her staff at west end!!!! They are so friendly, and get you in and out with hot food!!!!! Restaurant is always clean, and inviting if you just need to grab a coffee, or get some work done!! I prefer this panera over 21st any day..... Go see LG and feh will take care of you!
(5)
Gina D.
Food is always great. Service use to be. Not anymore! If you hate your job then get another!
(3)
Suzy B.
2.5 stars. Every time I go here they get something wrong with my order or forget something. Most times they forget to put the side (baguette, apple or chips) on the the plate and have to be reminded. Cleanliness is also an issue. The glass on the doors looks like it hasn't been cleaned in a long time and the restaurant kind of has a musty, stale air smell. No air circulation! One redeem quality is the good parking, you can normally always find a spot here during lunch hour.
(3)
Aftan N.
I came in at 1:45 on a Thursday. Cashier seemed to not be in the best of moods and my Togo order of the Fuji apple salad did not have any apples on it :(
(3)
Lauren M.
Panera, your food is great. I love it, and that is why I come here. That and the wi-fi. Your customer service however is way below par. I would give you a pass and think that maybe the young lady who took my order was simply having a bad day, but I have come to expect poor service from this Panera specifically. After my not great interactions with the cashier as well as the loud conversation happening right in front of me between three up front employees talking about how quickly they thought they could get out of there, I almost felt the need to apologize for inconveniencing them by eating there. My order was also incorrect, but the last thing I wanted to do was tell an employee who already wasn't thrilled because I was at their dining establishment that my order was wrong. The cleanliness is never great at this location. I came last week and sat on my computer for two hours and never saw an employee come out and clean tables. The same was true for today's visit as well. The thing is, I was not surprised by the negative experience. I'll probably be back too, but maybe next time I can get at least a smile and a "how are you?"
(2)
Melissa B.
I love Panera Bread..I am a club member which earns me points for free food and you also get a free birthday surprise...so its a great free program. This morning I stopped for a Everything Bagel with Roast Veggie Medley Cream Cheese. This particular location is a great location. It is larger than most and has tons of comfy seating for a great casual feeling. There is a fireplace in the middle, free wifi and tons of seating everywhere, even outside..Great location and located near Vanderbilt University. The staff was very friendly on this early Saturday morning. I love this location and the food..
(4)
David M.
Not like a typical Panera. My visit included messy dining room, dirty silverware, no iced tea! I mean, NO Iced Tea! No sure how thats even possible. Rude staff to boot. Will not return to this location. Also noticed a few other reviews for this location that are inaccurate. This is location is not spacious but limited seating and tight register area. So lounging is best done elsewhere. Did i forget to mention lunch time parking is a nightmare. Apparently not one of my best dining experiences.
(1)
Joseph D.
Panera's Slogan should be "Not great, not terrible...Panera!" I don't think I have ever been overly impressed or let down by this company. Either way, it is convenient and not too unhealthy depending on what you get. The main reason I finally decided to post a review was to enlighten people to make sure to be patient while waiting in line because if there is more than one person, the midtown location gets a little bogged down. It took like 20 minutes for them to overcome the overwhelming line of 4 customers, none of whom were wanting anything more than a coffee and bagel this morning. I live close so I will continue to go, but there are definitely a few bottlenecks here. Gluten lovers, I highly recommend that you eat as much Panera as possilbe!
(3)
Marcia M.
I rarely make my way into a Panera but when I do, I'm not disappointed. The "You Pick Two" option is a great and affordable way to enjoy a bit of a sandwich, soup, or salad. I usually opt for half of the Mediterranean Veggie along with either the Black Bean Soup or a salad. For around $8, you also get the option of a chunk of bread for your soup, chips, or a piece of fruit too. I popped into this location later the other night for a bite and to use their Wi-Fi and the staff were very friendly and helpful. Yelp365#21
(4)
Ann T.
Paneras are about the same anywhere you go, but this one deserves 5 stars because of the staff. My mom is gluten free so finding things she can eat is always a challenge. Girl who waited on us was very attentive to get need. Place was clean and very friendly.
(5)
Alex P.
The chocolate chip muffle looks a lot better than it tastes :( but their carrot cake cupcake is good and so is the chai latte (hard to mess up) Anyway, it's a chill spot to sit and work but note that their wifi is soooo slow.
(4)
Veronica D.
I've always enjoyed Panera, even before I had to go gluten free. But making the transition has been easy thanks to their helpful nutrition info online and in-store. The salads are always fresh, plentiful and delicious and I never feel like I'm missing out on a good meal. Sure that bread looks tasty and I just want to jump the counter and stuff my face with loaf after loaf. That's the scenario in my head anyway. But their flavors and creative salad creations more than make up for it. Ask for their nutrition guide next time you are there and want a detailed ingredients list. They are always patient and willing to make your experience a pleasurable one.
(4)
jacki R.
Great place to in for breakfast or a sandwich and soup . It's fast and the people working there are great at it . It's beats start bucks to me just because they have more to offer . The seating areas are always clean and comfortable and they also have wf . You can go there have your business meeting and no one would bother you .
(4)
Sarah C.
I'm totally crunching on the Asiago bacon, egg and cheese breakfast sandwich. I love that there is a healthier option of the 600-plus calorie sandwich of just egg whites. The flavors are great but the blending of each bit is dependent upon how well they assemble the sandwich on any given morning. Frankly, that part is hit or miss. Watch out for that first bite because you may never have the same feelings about breakfast after this one!
(4)
Cara S.
I honestly come here for the bread!!! Hands down the best bread!! THREE WORDS: TOMATO BASIL BREAD!!! If you haven't tried this bread you are SO missing out. WI-FI is great, never have a issue. My man loves the salads and soups and I have to admit the soups are pretty yummy. French Onion is his fave!!! Not big on coffee but he states it is pretty good!
(4)
Nickie G.
I freakin' love Panera. I have never been to Panera until I moved here and started traveling with my boss. She loves it so I had to try it and now I find myself craving it about once per month. I like this site on West End because it is close to my house, the staff is friendly, there are plenty of tables, and there are less Vandy kids than the one on 21st. Other things I like? - Wifi. Bring your laptop and surf the net while you eat - Calories of all offerings listed on the ordering menu and online. If you are trying to be good, this is really helpful - the Orchard salad with the grilled chicken and pears is so EFFING GOOD! I can't stand it. I want it, I need it, I crave it fortnightly. - Tomato soup and the french onion soup are good and low in cals. - Panera bread card allows you to rack up points and get free stuff when you go often - roast beef sandwich is deeeelicious - While I've never had a pastry from here, I appreciate all the options in case I want one. - the bread is awesome and you can get it with your salad or soup What's not to like? Panera is a chain that has got it right!
(4)
Madalyn H.
I am new to the neighborhood and am without an Internet connection for now, so I decided to hit up Panera. Their wifi connection is hardly a connection at all (although the day before the tech guy warned me it doesn't like to work with Safari). After about 20 minutes of trying to get through my inbox, my patience was at it's end, so I left. Also, my drink was kind of a mess: I ordered an iced coffee, and they handed me a cup for a large fountain drink. In my previous non-baritsta experience, hot coffee on ice just makes watered down coffee, not an iced coffee. I am sure the food is good though!
(2)
Misty M.
My second favorite sandwich stop for a chain. I usually get the turkey baguette. Not a fan of their soups, but their bagels are truly worth the stop in too!
(4)
Danxia Y.
I have a bacon turkey bravo sandwich this time. look tasty, but really too salty to me. You can buy any bakery for 99cents with any purchase of lunch or dinner. So I choose a pecan roll. Hmm, it is delicious! Next time, I will try bread and coffee for breakfast.
(3)
Rachel M.
This Panera has the best sweet tea. The sweet tea at the other Paneras in this area always seems like it missing the most important ingredient: the sugar. I also think that this one has the friendliest staff.
(5)
Kate L.
I love Panera for a quick lunch when you just want a killer healthy option on the go. The staff here at this Panera gets things done FAST. Once you're in the door, they dish out soup and sandwiches like a well-oiled machine. However, if you go at noon on a weekday, be prepared to spend about 15 minutes trying to find parking. There is a small lot on the side street and the shopping center lot on the other side is always packed. Your best bet is to pull in to the main lot and stalk someone who is walking to their car. It's tough, but once you get seated that Iced Green Tea is going to taste REAL good.
(3)
Ruiqiu K.
I came in to claim my free pastry as my reward for registering my Panera card online. The woman whom I thought was on the register greeted me at her station and then never told me that she was no longer on the register. Nor did she tell me that someone else can help me. She went to the breads and I waited, expecting her to finish her business and come back to the register. On the other hand, the woman who did help me was awesome and more than made up for her coworker's obliviousness. I had their coffee. At the coffee station, I weeped internally when the wooden stir sticks were available individually wrapped. I'm used to stir sticks (plastic or wood) unwrapped. At least these weren't wrapped in plastic. For all I know, it's a sanitation issue in this region. At some cafe dives in Berkeley / San Francisco, they'd provide canisters of metal "clean spoons" for you to stir your beverage at the station, and a canister for "dirty spoons" once you're done. (And yes, I am aware of how dirty both cities are.) I'm not one of those hippies with liberal politics. But recycling has been engrained in us for the past few decades that to see this not happen here has been a culture shock. On the other hand, it was refreshing to see that Panera offers recycling for glass and plastic bottles. My ranting aside, Panera is great for breakfast.
(4)
Jason M.
It's a Panera just like all the others, but the service here really sets is apart from the others. We were not rushed through a feeding line, instead, the meals (we were there for breakfast) were explained by polite and knowledgable staff. Food was spot on and the coffee was better than anything at Starbucks.
(5)
Stefanie P.
Panera across the board is pretty consistent but this location is my favorite in all of Nashville. I can always get in and out quickly, the staff is nice and its always clean. I can't say that for other locations. In fact, it was a cold rainy night and instead of refilling my soft drink cup I really really wanted a cup a coffee to go. I went up to an employee and said, 'Instead of getting a refill, would it possible to get a coffee cup?" she said, "sure" ... It probably was an unethical thing to do and I should have just bought a cup of coffee, but I didn't. However, the coffee in the late evening was fresh! The coffee is my favorite. Hazelnut all the way.
(4)
Kiran G.
Very good place to eat. Nice environment. Right next starbucks and chipotle. Fast service. Worth going.
(4)
Erin D.
This is my absolute favorite Panera in town. The staff is always friendly and helpful, even when a line builds up. Everything I've ordered here has always been right too. Panera in general is good for a nice bagel in the morning, soup for lunch (I prefer Black Bean) or dinner (Bacon Turkey Bravo and the Mediterranean Veggie are my favs). I love to get a loaf of bread too. Tomato Basil is the best but the country is really good too. Just remember, no preservatives so it doesn't keep long. Parking here is never a big problem like the 21st location, even at lunch. They have parking right outside the door and a parking lot. I like their outside seating too, it doesn't have the enclosed structure the 21st location does.
(5)
Tart L.
Their newest site in Nashville; this makes the fifth location here . The seating area inside is smaller than some of their other bakery locations. They make good breads, and their soups are also recommended.
(4)
Sorry, we don't have Q&A for this restaurant.
Sorry, No Coupons available for this restaurant.
Address :2829 West End Avenue
Nashville, TN, 37203
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Breakfast Parking : Private Lot Bike Parking : Yes Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Noise Level : Quiet Alcohol : No Outdoor Seating : Yes Wi-Fi : Free Has TV : No Waiter Service : No Caters : Yes
Brandi H.
I love LG and her staff at west end!!!! They are so friendly, and get you in and out with hot food!!!!! Restaurant is always clean, and inviting if you just need to grab a coffee, or get some work done!! I prefer this panera over 21st any day..... Go see LG and feh will take care of you!
(5)Gina D.
Food is always great. Service use to be. Not anymore! If you hate your job then get another!
(3)Suzy B.
2.5 stars. Every time I go here they get something wrong with my order or forget something. Most times they forget to put the side (baguette, apple or chips) on the the plate and have to be reminded. Cleanliness is also an issue. The glass on the doors looks like it hasn't been cleaned in a long time and the restaurant kind of has a musty, stale air smell. No air circulation! One redeem quality is the good parking, you can normally always find a spot here during lunch hour.
(3)Aftan N.
I came in at 1:45 on a Thursday. Cashier seemed to not be in the best of moods and my Togo order of the Fuji apple salad did not have any apples on it :(
(3)Lauren M.
Panera, your food is great. I love it, and that is why I come here. That and the wi-fi. Your customer service however is way below par. I would give you a pass and think that maybe the young lady who took my order was simply having a bad day, but I have come to expect poor service from this Panera specifically. After my not great interactions with the cashier as well as the loud conversation happening right in front of me between three up front employees talking about how quickly they thought they could get out of there, I almost felt the need to apologize for inconveniencing them by eating there. My order was also incorrect, but the last thing I wanted to do was tell an employee who already wasn't thrilled because I was at their dining establishment that my order was wrong. The cleanliness is never great at this location. I came last week and sat on my computer for two hours and never saw an employee come out and clean tables. The same was true for today's visit as well. The thing is, I was not surprised by the negative experience. I'll probably be back too, but maybe next time I can get at least a smile and a "how are you?"
(2)Melissa B.
I love Panera Bread..I am a club member which earns me points for free food and you also get a free birthday surprise...so its a great free program. This morning I stopped for a Everything Bagel with Roast Veggie Medley Cream Cheese. This particular location is a great location. It is larger than most and has tons of comfy seating for a great casual feeling. There is a fireplace in the middle, free wifi and tons of seating everywhere, even outside..Great location and located near Vanderbilt University. The staff was very friendly on this early Saturday morning. I love this location and the food..
(4)David M.
Not like a typical Panera. My visit included messy dining room, dirty silverware, no iced tea! I mean, NO Iced Tea! No sure how thats even possible. Rude staff to boot. Will not return to this location. Also noticed a few other reviews for this location that are inaccurate. This is location is not spacious but limited seating and tight register area. So lounging is best done elsewhere. Did i forget to mention lunch time parking is a nightmare. Apparently not one of my best dining experiences.
(1)Joseph D.
Panera's Slogan should be "Not great, not terrible...Panera!" I don't think I have ever been overly impressed or let down by this company. Either way, it is convenient and not too unhealthy depending on what you get. The main reason I finally decided to post a review was to enlighten people to make sure to be patient while waiting in line because if there is more than one person, the midtown location gets a little bogged down. It took like 20 minutes for them to overcome the overwhelming line of 4 customers, none of whom were wanting anything more than a coffee and bagel this morning. I live close so I will continue to go, but there are definitely a few bottlenecks here. Gluten lovers, I highly recommend that you eat as much Panera as possilbe!
(3)Marcia M.
I rarely make my way into a Panera but when I do, I'm not disappointed. The "You Pick Two" option is a great and affordable way to enjoy a bit of a sandwich, soup, or salad. I usually opt for half of the Mediterranean Veggie along with either the Black Bean Soup or a salad. For around $8, you also get the option of a chunk of bread for your soup, chips, or a piece of fruit too. I popped into this location later the other night for a bite and to use their Wi-Fi and the staff were very friendly and helpful. Yelp365#21
(4)Ann T.
Paneras are about the same anywhere you go, but this one deserves 5 stars because of the staff. My mom is gluten free so finding things she can eat is always a challenge. Girl who waited on us was very attentive to get need. Place was clean and very friendly.
(5)Alex P.
The chocolate chip muffle looks a lot better than it tastes :( but their carrot cake cupcake is good and so is the chai latte (hard to mess up) Anyway, it's a chill spot to sit and work but note that their wifi is soooo slow.
(4)Veronica D.
I've always enjoyed Panera, even before I had to go gluten free. But making the transition has been easy thanks to their helpful nutrition info online and in-store. The salads are always fresh, plentiful and delicious and I never feel like I'm missing out on a good meal. Sure that bread looks tasty and I just want to jump the counter and stuff my face with loaf after loaf. That's the scenario in my head anyway. But their flavors and creative salad creations more than make up for it. Ask for their nutrition guide next time you are there and want a detailed ingredients list. They are always patient and willing to make your experience a pleasurable one.
(4)jacki R.
Great place to in for breakfast or a sandwich and soup . It's fast and the people working there are great at it . It's beats start bucks to me just because they have more to offer . The seating areas are always clean and comfortable and they also have wf . You can go there have your business meeting and no one would bother you .
(4)Sarah C.
I'm totally crunching on the Asiago bacon, egg and cheese breakfast sandwich. I love that there is a healthier option of the 600-plus calorie sandwich of just egg whites. The flavors are great but the blending of each bit is dependent upon how well they assemble the sandwich on any given morning. Frankly, that part is hit or miss. Watch out for that first bite because you may never have the same feelings about breakfast after this one!
(4)Cara S.
I honestly come here for the bread!!! Hands down the best bread!! THREE WORDS: TOMATO BASIL BREAD!!! If you haven't tried this bread you are SO missing out. WI-FI is great, never have a issue. My man loves the salads and soups and I have to admit the soups are pretty yummy. French Onion is his fave!!! Not big on coffee but he states it is pretty good!
(4)Nickie G.
I freakin' love Panera. I have never been to Panera until I moved here and started traveling with my boss. She loves it so I had to try it and now I find myself craving it about once per month. I like this site on West End because it is close to my house, the staff is friendly, there are plenty of tables, and there are less Vandy kids than the one on 21st. Other things I like? - Wifi. Bring your laptop and surf the net while you eat - Calories of all offerings listed on the ordering menu and online. If you are trying to be good, this is really helpful - the Orchard salad with the grilled chicken and pears is so EFFING GOOD! I can't stand it. I want it, I need it, I crave it fortnightly. - Tomato soup and the french onion soup are good and low in cals. - Panera bread card allows you to rack up points and get free stuff when you go often - roast beef sandwich is deeeelicious - While I've never had a pastry from here, I appreciate all the options in case I want one. - the bread is awesome and you can get it with your salad or soup What's not to like? Panera is a chain that has got it right!
(4)Madalyn H.
I am new to the neighborhood and am without an Internet connection for now, so I decided to hit up Panera. Their wifi connection is hardly a connection at all (although the day before the tech guy warned me it doesn't like to work with Safari). After about 20 minutes of trying to get through my inbox, my patience was at it's end, so I left. Also, my drink was kind of a mess: I ordered an iced coffee, and they handed me a cup for a large fountain drink. In my previous non-baritsta experience, hot coffee on ice just makes watered down coffee, not an iced coffee. I am sure the food is good though!
(2)Misty M.
My second favorite sandwich stop for a chain. I usually get the turkey baguette. Not a fan of their soups, but their bagels are truly worth the stop in too!
(4)Danxia Y.
I have a bacon turkey bravo sandwich this time. look tasty, but really too salty to me. You can buy any bakery for 99cents with any purchase of lunch or dinner. So I choose a pecan roll. Hmm, it is delicious! Next time, I will try bread and coffee for breakfast.
(3)Rachel M.
This Panera has the best sweet tea. The sweet tea at the other Paneras in this area always seems like it missing the most important ingredient: the sugar. I also think that this one has the friendliest staff.
(5)Kate L.
I love Panera for a quick lunch when you just want a killer healthy option on the go. The staff here at this Panera gets things done FAST. Once you're in the door, they dish out soup and sandwiches like a well-oiled machine. However, if you go at noon on a weekday, be prepared to spend about 15 minutes trying to find parking. There is a small lot on the side street and the shopping center lot on the other side is always packed. Your best bet is to pull in to the main lot and stalk someone who is walking to their car. It's tough, but once you get seated that Iced Green Tea is going to taste REAL good.
(3)Ruiqiu K.
I came in to claim my free pastry as my reward for registering my Panera card online. The woman whom I thought was on the register greeted me at her station and then never told me that she was no longer on the register. Nor did she tell me that someone else can help me. She went to the breads and I waited, expecting her to finish her business and come back to the register. On the other hand, the woman who did help me was awesome and more than made up for her coworker's obliviousness. I had their coffee. At the coffee station, I weeped internally when the wooden stir sticks were available individually wrapped. I'm used to stir sticks (plastic or wood) unwrapped. At least these weren't wrapped in plastic. For all I know, it's a sanitation issue in this region. At some cafe dives in Berkeley / San Francisco, they'd provide canisters of metal "clean spoons" for you to stir your beverage at the station, and a canister for "dirty spoons" once you're done. (And yes, I am aware of how dirty both cities are.) I'm not one of those hippies with liberal politics. But recycling has been engrained in us for the past few decades that to see this not happen here has been a culture shock. On the other hand, it was refreshing to see that Panera offers recycling for glass and plastic bottles. My ranting aside, Panera is great for breakfast.
(4)Jason M.
It's a Panera just like all the others, but the service here really sets is apart from the others. We were not rushed through a feeding line, instead, the meals (we were there for breakfast) were explained by polite and knowledgable staff. Food was spot on and the coffee was better than anything at Starbucks.
(5)Stefanie P.
Panera across the board is pretty consistent but this location is my favorite in all of Nashville. I can always get in and out quickly, the staff is nice and its always clean. I can't say that for other locations. In fact, it was a cold rainy night and instead of refilling my soft drink cup I really really wanted a cup a coffee to go. I went up to an employee and said, 'Instead of getting a refill, would it possible to get a coffee cup?" she said, "sure" ... It probably was an unethical thing to do and I should have just bought a cup of coffee, but I didn't. However, the coffee in the late evening was fresh! The coffee is my favorite. Hazelnut all the way.
(4)Kiran G.
Very good place to eat. Nice environment. Right next starbucks and chipotle. Fast service. Worth going.
(4)Erin D.
This is my absolute favorite Panera in town. The staff is always friendly and helpful, even when a line builds up. Everything I've ordered here has always been right too. Panera in general is good for a nice bagel in the morning, soup for lunch (I prefer Black Bean) or dinner (Bacon Turkey Bravo and the Mediterranean Veggie are my favs). I love to get a loaf of bread too. Tomato Basil is the best but the country is really good too. Just remember, no preservatives so it doesn't keep long. Parking here is never a big problem like the 21st location, even at lunch. They have parking right outside the door and a parking lot. I like their outside seating too, it doesn't have the enclosed structure the 21st location does.
(5)Tart L.
Their newest site in Nashville; this makes the fifth location here . The seating area inside is smaller than some of their other bakery locations. They make good breads, and their soups are also recommended.
(4)