Jack In The Box? What?? I know, I know. But, here's the thing: I'd never been before. Despite being near the belly of the beast in LA more times than I can shake a stick at... Despite dating someone who told me horror stories of her misspent youth behind the register... Despite the giant ice cream cone head taunting/scaring/threatening me in to eating its food... I'd never been and I decided on a sticky summer night that that would end. Verdict: not bad. Is this what it's like when someone raised on soy and tree bark has McDonald's for the first time? They wax philosophic about it and the rest of the obese diabetics look at him and wonder what the big deal is. Maybe that's it. In any case, I ordered a #9 -- the ranch chicken sandwich, fries and just a little less than a gallon of sugar water. I meant to take a picture but I was too busy slurping it down. I needed two hands to hold it! The sandwich was what you might expect -- oversold in picture and description but tastes perfectly passable. The fries were skinny and fresh. The drink options were suitable for fast food but did not approach the holy grail of the Coca-Cola machine with 205720494 permutations of bubbly beverage. One thing I found curious, despite a staff that had a median age of 17, the soundtrack was all Indigo Girls. I still can't process that. But, I finally did it. I finally had Jack In The Box. Today, I am an American... or, maybe, just a West Coaster. Still, I can only rate it 3 stars. I mean... come on. It's Jack In The Box. I have to have *some* credibility.
(3)
Nilay H.
I just went in to get something to eat, paid for my meal and sat down to wait for it to get ready. Then I saw something on the floor, guess what? It was a giant roach. I lost my appetite and went to ask for a refund, and the guy wasn't able to refund my card and gave me cash instead. Such a terrible experience :(
(1)
Wayne R.
Usually breakfast is good and service reasonable timely.. The staff is friendly. it says something about the product if mold is on the food. Either its stored improperly or food is being kept past it's sell date to save Money. i did get a refund and an apology from the Hiring manager and District manager. I will only order fresh cooked biscuits from here. This is a privately owned Unit so for now all I can say is that i hope the other Outlets have better quality inspections.....
(2)
Juan M.
Their kitchen looks messy & dirty. They were no customers inside the restaurant besides myself but they had 3 cars in the drive thru. Yet it took 10 minutes for me to ONLY get large fries. Very slow service to say the least. First & last time at any Jack In the Box.
(1)
Chris B.
Surfries (pun off surprise). I surprised my girlfriend with fries. They're her guilty pleasure. Jack in the Box has good fries. The young girl working the drive through was really nice. Quick and easy.
(3)
Melissa B.
This is a typical fast food joint. Nothing to brag about except you can get a 44oz coca cola in a styrofoam cup so the ice last longer for only $1.00 plus taxes... They also offer some great coupon options for those on a budget and I love their bean tacos. But nothing outstanding!!! Typical burgers or breakfast fast food style 24 / 7
(3)
Matt M.
I'm not a frequent patron of Jack In the Box, but we had a need for some late-night desserts, and we found out they had churros. Now, if you're accustomed to authentic churros, keep looking, but if you want a damn tasty dessert, Jack In the Box's churros can't be beat. Filled with decadent cinnamon-sugar deliciousness, these leave you wanting more (which is why you should definitely order the 10 count). We also ordered a couple of small drinks, but were told we could get the larger size for just $1 (which was cheaper). The overall service was great and everything tasted like it had just been cooked. I may not go here for a burger or anything else, but when churros call, I'll answer them here.
(3)
Tara S.
Customer service is TERRIBLE. After reading some other reviews, I decided to go to this location because the others had bad reviews. It's Jack in the Box. I should've known better. I normally wouldn't have gone here but it was midnight and I had a hankerin for some cheese sticks and a cheeseburger. We get there and guess what? No cheese sticks. This has to be the only Jack in the Box I've ever been to that didn't serve those. So the lady on the loud speaker (who is profficient in ebonics) asks us what we want then in the middle of our order tells us to "hold up". She then comes back and without telling us our total, tells us to drive up. We get to the window and she reads the whole order back to us wrong. It really wasn't that difficult. It was 3 Jumbo Jacks and a small order of churros. She says, "Yeah but you wanted fries too." We tell her, "No, 3 jumbo jacks and a small order of churros." She says, "3 jumbo jacks, fries and large churros?" At this point, I was trying real hard to be patient. I repeated the order very slowly and added NO FRIES, JUST THE BURGERS AND THE SMALL 5 COUNT CHURROS. She says, "Do you want the 5 or 10 count?" I gave her the blank stare...then turned to my husband and we gave each other the blank stare. I couldn't tell if this chick was effing with me or not cuz she looked dead serious. I said 5 and we FINALLY got our order right! Someone give her a pat on the back and an "I'm Special" pin! I also want to add that while we were haggling over what we were going to get to eat with this lady she had another customer pull up to the drive through. She got so confused that she yelled at them to "hold up" in the middle of their order as well. I'm sure this is a vicious cycle for her.
(1)
Samantha B.
This review is for the customer service, cause let's be honest...Jack in the Box is always 5 stars! Not only was the cashier patient with babbling idiots who haven't been to Jack in the Box in years, but she also brought us our food when it was ready rather than have us wait. I inquired about the jack in the box car antenna ball thingy because I really wanted one and voila! She gave me one...for $1.08. As the three of us sat down with our smorgasbord of tacos, poppers, chicken sandwiches and jumbo jack we noticed some commotion outside the front entrance. A haggardly older guy who looked homeless started causing a ruckus outside, but the manager was quick and handled the situation very well. Shout out to the manager, I wish I noticed her name because she was on top of it! By the way,the cops ended up arresting the guy =(.
(5)
David O.
On the less busy end of West End. Stopped in for lunch and had bit of a wait for the food. The staff was kind enough to provide us a number and bring it out to our table. A nice bit of extra mile you don't usually see at a Fast Food place. I'd certainly stop in again.
(3)
Katie D.
Two words: Ultimate. Cheeseburger. Soooo freaking good. How can you not love a place where you can get a cheeseburger, chicken teriyaki, a taco, and all-day breakfast? Maybe not at the same time, but just the variety is amazing. And everything I've ever tried is great. Plus they have seasoned curly fries, which are the gods of french fries and frankly every fast food place should have these.
(5)
Baroke L.
Absolute garbage. Why stay open 24/7 if you aren't going to provide service. I waited 30 minutes just to get out of the line when I found out you didn't have mozzarella sticks (which the online menu says you have). You should be ashamed of yourselves. Never returning again b!tch3$$$
(1)
Greg D.
We stopped here after a hard night of drinking and the people behind the register were funny and made our visit a good time. Whats not to like about a hot mess and a couple of deep fried tacos right before you go to bed. Just like a sumo wrestler.
(5)
Anthony C.
I never eat at Jack In the Box, so this review only pertains to the churros that I recently tried. That being said, I would absolutely recommend that if you are craving something sweet and indulgent you share, and I emphasize share, an order of their churros. Not only are they dusted with cinnamon and sugar, but they also have an over the top cinnamon and sugar filling that is unreal. They come in an order of five or ten and seem to be prepared fresh to order as they were piping hot. I was pleasantly surprised that these were way better than I expected based on the disappointing experiences I have had at Jack In the Box in the past. I will probably still not consider Jack In the Box for a meal option, but for a rare treat these would bring me back.
(4)
Michelle S.
This was my first time at a Jack In The Box and I went there three times during my stay in Nashville since it was next door to the Lowes hotel. Loved the spicy chicken breakfast biscut. Staff was wonderful and the place was very clean. My onlycomplaint was that when we went back late night they were out of the mint Oreo shakes.
(4)
Ruiqiu K.
I have so far been in fast food restaurants that were relatively clean. This is sadly the first one in which I felt an oily sheen everywhere. I used to work at a Giant Conglomerate in which certain people turned their noses up at eating in the lunch room with the common people. I almost channeled their behavior in this place. But here it wasn't the people; it was the "feel" for lack of a better word. When I gave my order, I told the woman which one I wanted twice. And she still got it wrong. I knew because they kept calling out an order that I didn't order. When I bothered to check my receipt to find out that it was in fact my order, I begrudgingly decided to eat it without arguing about it. The food, however, more than made up for the ambience and the worker. The order I wanted would have included mushrooms. This didn't have them, and I didn't need them. Onion rings were crispy. I came in here because I had already tried Five Guys a few doors down. If I'm in the area again, I'll be more likely to try Checker's next door.
(2)
Eddie C.
Sucked. Tasted like school lunch
(1)
Matthew S.
i love you. i love that you have burgers AND tacos. i wish you would come see me in brooklyn. i friended you on facebook. will you send me a special picture? i miss you. i love you.
Sorry, Store hours have not been updated. If you are the owner of this restaurants. Please update the store hours.
Specialities
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Bike Parking : No Good for Kids : Yes Good for Groups : Yes Attire : Casual Noise Level : Average Alcohol : No Outdoor Seating : No Has TV : No Waiter Service : Yes Drive-Thru : Yes
Johnny T.
Jack In The Box? What?? I know, I know. But, here's the thing: I'd never been before. Despite being near the belly of the beast in LA more times than I can shake a stick at... Despite dating someone who told me horror stories of her misspent youth behind the register... Despite the giant ice cream cone head taunting/scaring/threatening me in to eating its food... I'd never been and I decided on a sticky summer night that that would end. Verdict: not bad. Is this what it's like when someone raised on soy and tree bark has McDonald's for the first time? They wax philosophic about it and the rest of the obese diabetics look at him and wonder what the big deal is. Maybe that's it. In any case, I ordered a #9 -- the ranch chicken sandwich, fries and just a little less than a gallon of sugar water. I meant to take a picture but I was too busy slurping it down. I needed two hands to hold it! The sandwich was what you might expect -- oversold in picture and description but tastes perfectly passable. The fries were skinny and fresh. The drink options were suitable for fast food but did not approach the holy grail of the Coca-Cola machine with 205720494 permutations of bubbly beverage. One thing I found curious, despite a staff that had a median age of 17, the soundtrack was all Indigo Girls. I still can't process that. But, I finally did it. I finally had Jack In The Box. Today, I am an American... or, maybe, just a West Coaster. Still, I can only rate it 3 stars. I mean... come on. It's Jack In The Box. I have to have *some* credibility.
(3)Nilay H.
I just went in to get something to eat, paid for my meal and sat down to wait for it to get ready. Then I saw something on the floor, guess what? It was a giant roach. I lost my appetite and went to ask for a refund, and the guy wasn't able to refund my card and gave me cash instead. Such a terrible experience :(
(1)Wayne R.
Usually breakfast is good and service reasonable timely.. The staff is friendly. it says something about the product if mold is on the food. Either its stored improperly or food is being kept past it's sell date to save Money. i did get a refund and an apology from the Hiring manager and District manager. I will only order fresh cooked biscuits from here. This is a privately owned Unit so for now all I can say is that i hope the other Outlets have better quality inspections.....
(2)Juan M.
Their kitchen looks messy & dirty. They were no customers inside the restaurant besides myself but they had 3 cars in the drive thru. Yet it took 10 minutes for me to ONLY get large fries. Very slow service to say the least. First & last time at any Jack In the Box.
(1)Chris B.
Surfries (pun off surprise). I surprised my girlfriend with fries. They're her guilty pleasure. Jack in the Box has good fries. The young girl working the drive through was really nice. Quick and easy.
(3)Melissa B.
This is a typical fast food joint. Nothing to brag about except you can get a 44oz coca cola in a styrofoam cup so the ice last longer for only $1.00 plus taxes... They also offer some great coupon options for those on a budget and I love their bean tacos. But nothing outstanding!!! Typical burgers or breakfast fast food style 24 / 7
(3)Matt M.
I'm not a frequent patron of Jack In the Box, but we had a need for some late-night desserts, and we found out they had churros. Now, if you're accustomed to authentic churros, keep looking, but if you want a damn tasty dessert, Jack In the Box's churros can't be beat. Filled with decadent cinnamon-sugar deliciousness, these leave you wanting more (which is why you should definitely order the 10 count). We also ordered a couple of small drinks, but were told we could get the larger size for just $1 (which was cheaper). The overall service was great and everything tasted like it had just been cooked. I may not go here for a burger or anything else, but when churros call, I'll answer them here.
(3)Tara S.
Customer service is TERRIBLE. After reading some other reviews, I decided to go to this location because the others had bad reviews. It's Jack in the Box. I should've known better. I normally wouldn't have gone here but it was midnight and I had a hankerin for some cheese sticks and a cheeseburger. We get there and guess what? No cheese sticks. This has to be the only Jack in the Box I've ever been to that didn't serve those. So the lady on the loud speaker (who is profficient in ebonics) asks us what we want then in the middle of our order tells us to "hold up". She then comes back and without telling us our total, tells us to drive up. We get to the window and she reads the whole order back to us wrong. It really wasn't that difficult. It was 3 Jumbo Jacks and a small order of churros. She says, "Yeah but you wanted fries too." We tell her, "No, 3 jumbo jacks and a small order of churros." She says, "3 jumbo jacks, fries and large churros?" At this point, I was trying real hard to be patient. I repeated the order very slowly and added NO FRIES, JUST THE BURGERS AND THE SMALL 5 COUNT CHURROS. She says, "Do you want the 5 or 10 count?" I gave her the blank stare...then turned to my husband and we gave each other the blank stare. I couldn't tell if this chick was effing with me or not cuz she looked dead serious. I said 5 and we FINALLY got our order right! Someone give her a pat on the back and an "I'm Special" pin! I also want to add that while we were haggling over what we were going to get to eat with this lady she had another customer pull up to the drive through. She got so confused that she yelled at them to "hold up" in the middle of their order as well. I'm sure this is a vicious cycle for her.
(1)Samantha B.
This review is for the customer service, cause let's be honest...Jack in the Box is always 5 stars! Not only was the cashier patient with babbling idiots who haven't been to Jack in the Box in years, but she also brought us our food when it was ready rather than have us wait. I inquired about the jack in the box car antenna ball thingy because I really wanted one and voila! She gave me one...for $1.08. As the three of us sat down with our smorgasbord of tacos, poppers, chicken sandwiches and jumbo jack we noticed some commotion outside the front entrance. A haggardly older guy who looked homeless started causing a ruckus outside, but the manager was quick and handled the situation very well. Shout out to the manager, I wish I noticed her name because she was on top of it! By the way,the cops ended up arresting the guy =(.
(5)David O.
On the less busy end of West End. Stopped in for lunch and had bit of a wait for the food. The staff was kind enough to provide us a number and bring it out to our table. A nice bit of extra mile you don't usually see at a Fast Food place. I'd certainly stop in again.
(3)Katie D.
Two words: Ultimate. Cheeseburger. Soooo freaking good. How can you not love a place where you can get a cheeseburger, chicken teriyaki, a taco, and all-day breakfast? Maybe not at the same time, but just the variety is amazing. And everything I've ever tried is great. Plus they have seasoned curly fries, which are the gods of french fries and frankly every fast food place should have these.
(5)Baroke L.
Absolute garbage. Why stay open 24/7 if you aren't going to provide service. I waited 30 minutes just to get out of the line when I found out you didn't have mozzarella sticks (which the online menu says you have). You should be ashamed of yourselves. Never returning again b!tch3$$$
(1)Greg D.
We stopped here after a hard night of drinking and the people behind the register were funny and made our visit a good time. Whats not to like about a hot mess and a couple of deep fried tacos right before you go to bed. Just like a sumo wrestler.
(5)Anthony C.
I never eat at Jack In the Box, so this review only pertains to the churros that I recently tried. That being said, I would absolutely recommend that if you are craving something sweet and indulgent you share, and I emphasize share, an order of their churros. Not only are they dusted with cinnamon and sugar, but they also have an over the top cinnamon and sugar filling that is unreal. They come in an order of five or ten and seem to be prepared fresh to order as they were piping hot. I was pleasantly surprised that these were way better than I expected based on the disappointing experiences I have had at Jack In the Box in the past. I will probably still not consider Jack In the Box for a meal option, but for a rare treat these would bring me back.
(4)Michelle S.
This was my first time at a Jack In The Box and I went there three times during my stay in Nashville since it was next door to the Lowes hotel. Loved the spicy chicken breakfast biscut. Staff was wonderful and the place was very clean. My onlycomplaint was that when we went back late night they were out of the mint Oreo shakes.
(4)Ruiqiu K.
I have so far been in fast food restaurants that were relatively clean. This is sadly the first one in which I felt an oily sheen everywhere. I used to work at a Giant Conglomerate in which certain people turned their noses up at eating in the lunch room with the common people. I almost channeled their behavior in this place. But here it wasn't the people; it was the "feel" for lack of a better word. When I gave my order, I told the woman which one I wanted twice. And she still got it wrong. I knew because they kept calling out an order that I didn't order. When I bothered to check my receipt to find out that it was in fact my order, I begrudgingly decided to eat it without arguing about it. The food, however, more than made up for the ambience and the worker. The order I wanted would have included mushrooms. This didn't have them, and I didn't need them. Onion rings were crispy. I came in here because I had already tried Five Guys a few doors down. If I'm in the area again, I'll be more likely to try Checker's next door.
(2)Eddie C.
Sucked. Tasted like school lunch
(1)Matthew S.
i love you. i love that you have burgers AND tacos. i wish you would come see me in brooklyn. i friended you on facebook. will you send me a special picture? i miss you. i love you.
(4)