O’Charley’s Restaurant & Bar

401 S. Mt Juliet Rd,Ste 125
Mt Juliet, 37122
First time having brunch at O'Charley's. Really enjoyed it and will return. Our server, Sara Leigh, was attentive despite the place being pretty busy.
We were taken to our seats immediately but it all went downhill from there. Our server was sweet but she was rarely around and forgot a lot of things we asked for. I ordered the cheese burger. It came out over cooked with a tiny tomato slice, wilted & brown lettuce and one measly pickle slice. No condiments were on the burger and I had to wait 20 minutes to get ketchup. On top of the horrible service and the more than disappointing food, I believe my meal may have been contaminated as I suffered from symptoms of food poisoning all night. I will not be returning to this restaurant or quite possibly the chain itself. I urge the owner to reevaluate their staff and give more training on sanitation, hand washing and personal hygiene. Maybe you can save another patron from spending their night sick on the bathroom floor.
I don't know where to start as soon as we walked in no one seated us , we sat ourselves. The waiter took 30 mins just to bring us our drink. After that I got the most dried out and disrespectful piece of meat that I paid 13 dollars for was dried out , my husband had ordered soup on the side and we didn't receive that at all we didn't even get the bread that we were suppose to get ! After being so fed up with the extremely horrible service I ask for the check my husband reminds me that he still hasn't gotten his soup !!! So we asked for it to go I will never in years will ask anyone to go eat there spec

(615) 773-3619

Breakfast & Brunch, American (Traditional)

Store is open now