Kevin M.

The first visit this place was just opening and service was on top of the game. It's been a month or two and I took time to pull off the interstate on the way to Nashville to catch a quick lunch. What I got was everything but quick. They had four employees working behind the counters and I didn't make any special orders, yet it took an "act of Congress" to get my food. On top of that, I'm trying my best to stay in line with Weight Watchers program and requested no cheese and very little mayo and wanted to walk them trough the dressing of my sandwich. I stood around for over 10 min as they attempted to slice the meat, and prep the breads, and I had to request them to take the cheese off my bread. My wife wanted her kisser bun sandwich toasted so off to the back one person went with it. When they returned I stood there in amazement as the two employees discussed something and then took the meat and cheese off the bun, returned the used bun to the back of the bread stack and got a new bun. I don't think that's right to return a semi used bun back to the bread bin. I left for a moment to check in with the family and returned to find all sandwiches at the counter and a person calling out ticket numbers. I was just there a minute ago hoping to dress the sandwich but was not given that option. The sandwich was OK, but remember this is a Chain place and hard to mess things up. I had only wished to have added extra pickles, lettuce, and less mayo as they dressed the sandwich. Slow, slow, & slow and some questionable things with the bun swap will not keep me away from the standard Lenny's sandwich that I love dearly, but it will 100% keep me away from this location.