Everyone knows what Starbucks is and what they have to offer so I'll make this short and sweet. There is no parking as its located inside a hotel so rely on street parking or maybe try the garage (and pay for it?). The line is hit or miss.... I could go in at 8:00am on the dot and sometimes have no line and sometimes have 12 people ahead of me. The barista's are friendly enough, I'm not really a morning talker so I dont mind if they don't start up conversations with me. The layout of the ordering line and people getting their order and leaving is really cramped but since they are inside the hotel (that I think is historic) they probaby can't do much about the layout...but it would be nice if they could! Biggest complaint is that they aren't an official Starbucks somehow so although you can pay with your Starbucks app, you can't redeem drink rewards here.
(3)
Mo H.
Our experience at the beautiful historic Read House hotel in downtown Chattanooga, was great until we visited the Starbucks located within. This waitress, they're called baristas whatever, was extremely slow and rude. She spoke very abruptly to us. We asked another employee, who was actually working. They said "oh, that's kristen, she's always like that" and laughed. I like my coffee without attitude, thanks!
(1)
Steven L.
Great coffee long line. They need to do something here to be more productive. 3 workers here and only one of them really working if you ask me. I had to come here because my normal place was closed on Sundays. I don't like the set up either as soon as you get your coffee, there is the exit. So, they want you to get your coffee and leave is the message. Anyway, I enjoyed my grande medium coffee. I got it with nothing in it just how I like it.
(3)
Rauce F.
I don't write many reviews, but this location had the worst customer service for being as slow as they were. I usually give the benefit of a doubt but it took way too long to get my drink. I'm writing this review while waiting for an iced coffee.
(1)
Carrie Neal W.
So it's a Starbucks. In general, just like you'd expect one to be, especially one at the entry level to a nice hotel (The Sheraton Read House). Worth reviewing for a couple reasons: bigger than many of the freestanding locations (large room to your right coming in the front door pretty much doubles or more the main size), they have all the newest food items sbx has been rolling out at certain locations, like the new breakfast sandwiches, and you can access both their free wifi as well as Sheraton's. The spacing of the counter is a little awkward when there gets to be a line, but it is a decently navigatable space. It's also the only coffee shop downtown except for the local Greyfriar's at 4th and Broad, so there you go for your joe!
(3)
Vonda D.
Its starbucks, need I say more? They always get it right. The line wasn't long and it moved quickly. Plus it was within walking distance from my hotel!
(5)
Nancy H.
Starbucks in your hotel lobby is pretty cool. The Starbucks is attached to the historic Read House Hotel. The medium roast coffee started our days off right! We will enjoy a cup of coffee from here at our next stay at the Read House!
(4)
Kim S.
Starbucks is a Starbucks is a Starbucks, right? Yeah...but this place is HUGE!!! You can have like a mini convention in this joint!! With that said, the coffee was good, the atmosphere was clean, the staff was nice.
(3)
Andrew K.
This starbucks is almost the same as all the other ones i've been to. The staff has been friendly and nice every time I've been. The drinks taste as they should as do the patries - so quality control seems to be going well on the edibles. The staff will make the normal on-menu items as well as the off-menu ones like the Green Tea frap, etc. Things are going well so far..., but... The main downsides that are pushing me away from this Starbucks are... The internet here isn't reliable - it's really pretty bad. This isn't good if you need to do work/studying that relies on net connectivity. I really hope Starbucks and the Sheraton figure out their network problems so I can make more use of this location. They close at 9pm on every night except for Fri/Sat, where you'll find this Starbucks open till 9:30, which seems a bit early.
(3)
Will R.
Starbucks always gets 5 stars in my book! This Starbucks is inside the Sheraton. I wasn't staying at the Sheraton and I'm usually not fond of hotel Starbucks', however, I enjoyed this one. I'm not sure if it was the nice vibe it had or the fact that it was the only Starbucks I could find in downtown Chattanooga and discovering it was like finding water in the desert. Plus, I needed a little quality time with their WiFi. This location is quite large with a lot of seating and huge windows along one side. I was only visiting Chattanooga, so I can't say for sure that I'll get to visit again, but if I frequented the area this place could easily turn into a regular coffee refueling spot for me.
(5)
Amy F.
Friendly staff and great location in the Read House Hotel!
(4)
Bethany R.
I bought a latte it cost $3.88 (to be expected) and I tipped $1.00. I looked at my bank account a few days later and I had been charged $48.88, along with a $35 pre-authorization.... Corporate Starbucks was unwilling to do anything about it and said I had to talk to this store directly. They took about 2 weeks to finally call back after numerous attempts. They eventually credited my account back the $48.88... but that was it. Latte drinker... beware.
(1)
Kevin D.
Holy cow, the employees here are rude and unfriendly. I would suggest scrolling down on your Yelp screen and going to the next 'Bucks.
Chelsea W.
Everyone knows what Starbucks is and what they have to offer so I'll make this short and sweet. There is no parking as its located inside a hotel so rely on street parking or maybe try the garage (and pay for it?). The line is hit or miss.... I could go in at 8:00am on the dot and sometimes have no line and sometimes have 12 people ahead of me. The barista's are friendly enough, I'm not really a morning talker so I dont mind if they don't start up conversations with me. The layout of the ordering line and people getting their order and leaving is really cramped but since they are inside the hotel (that I think is historic) they probaby can't do much about the layout...but it would be nice if they could! Biggest complaint is that they aren't an official Starbucks somehow so although you can pay with your Starbucks app, you can't redeem drink rewards here.
(3)Mo H.
Our experience at the beautiful historic Read House hotel in downtown Chattanooga, was great until we visited the Starbucks located within. This waitress, they're called baristas whatever, was extremely slow and rude. She spoke very abruptly to us. We asked another employee, who was actually working. They said "oh, that's kristen, she's always like that" and laughed. I like my coffee without attitude, thanks!
(1)Steven L.
Great coffee long line. They need to do something here to be more productive. 3 workers here and only one of them really working if you ask me. I had to come here because my normal place was closed on Sundays. I don't like the set up either as soon as you get your coffee, there is the exit. So, they want you to get your coffee and leave is the message. Anyway, I enjoyed my grande medium coffee. I got it with nothing in it just how I like it.
(3)Rauce F.
I don't write many reviews, but this location had the worst customer service for being as slow as they were. I usually give the benefit of a doubt but it took way too long to get my drink. I'm writing this review while waiting for an iced coffee.
(1)Carrie Neal W.
So it's a Starbucks. In general, just like you'd expect one to be, especially one at the entry level to a nice hotel (The Sheraton Read House). Worth reviewing for a couple reasons: bigger than many of the freestanding locations (large room to your right coming in the front door pretty much doubles or more the main size), they have all the newest food items sbx has been rolling out at certain locations, like the new breakfast sandwiches, and you can access both their free wifi as well as Sheraton's. The spacing of the counter is a little awkward when there gets to be a line, but it is a decently navigatable space. It's also the only coffee shop downtown except for the local Greyfriar's at 4th and Broad, so there you go for your joe!
(3)Vonda D.
Its starbucks, need I say more? They always get it right. The line wasn't long and it moved quickly. Plus it was within walking distance from my hotel!
(5)Nancy H.
Starbucks in your hotel lobby is pretty cool. The Starbucks is attached to the historic Read House Hotel. The medium roast coffee started our days off right! We will enjoy a cup of coffee from here at our next stay at the Read House!
(4)Kim S.
Starbucks is a Starbucks is a Starbucks, right? Yeah...but this place is HUGE!!! You can have like a mini convention in this joint!! With that said, the coffee was good, the atmosphere was clean, the staff was nice.
(3)Andrew K.
This starbucks is almost the same as all the other ones i've been to. The staff has been friendly and nice every time I've been. The drinks taste as they should as do the patries - so quality control seems to be going well on the edibles. The staff will make the normal on-menu items as well as the off-menu ones like the Green Tea frap, etc. Things are going well so far..., but... The main downsides that are pushing me away from this Starbucks are... The internet here isn't reliable - it's really pretty bad. This isn't good if you need to do work/studying that relies on net connectivity. I really hope Starbucks and the Sheraton figure out their network problems so I can make more use of this location. They close at 9pm on every night except for Fri/Sat, where you'll find this Starbucks open till 9:30, which seems a bit early.
(3)Will R.
Starbucks always gets 5 stars in my book! This Starbucks is inside the Sheraton. I wasn't staying at the Sheraton and I'm usually not fond of hotel Starbucks', however, I enjoyed this one. I'm not sure if it was the nice vibe it had or the fact that it was the only Starbucks I could find in downtown Chattanooga and discovering it was like finding water in the desert. Plus, I needed a little quality time with their WiFi. This location is quite large with a lot of seating and huge windows along one side. I was only visiting Chattanooga, so I can't say for sure that I'll get to visit again, but if I frequented the area this place could easily turn into a regular coffee refueling spot for me.
(5)Amy F.
Friendly staff and great location in the Read House Hotel!
(4)Bethany R.
I bought a latte it cost $3.88 (to be expected) and I tipped $1.00. I looked at my bank account a few days later and I had been charged $48.88, along with a $35 pre-authorization.... Corporate Starbucks was unwilling to do anything about it and said I had to talk to this store directly. They took about 2 weeks to finally call back after numerous attempts. They eventually credited my account back the $48.88... but that was it. Latte drinker... beware.
(1)Kevin D.
Holy cow, the employees here are rude and unfriendly. I would suggest scrolling down on your Yelp screen and going to the next 'Bucks.
(1)