I'll give this place a three because I really like the food, it's cheap and it's super good. My boyfriend and I come here quite often for a quick bite befor we catch a movie. It's one of the only places I will eat a burger at, the servers aren't very interested in giving good customer service though, sometimes we wait 25 minutes to get drinks or know who our waiter is and that is on a slow night. Sometimes it's like they Forget we're there. Not all of the servers are like that but the majority we have had aren't very talkative and just seem annoyed. We hardly get asked how the food is, or if we need refills. Half the time they bring the food and the receipt at the same time and that is that. Again though I won't complain about how cheap it is!
(3)
Robert A.
While the food itself is good, we waited 22 minutes just to get waited on. I ask the waitress what took so long for someone to acknowledge us. Her reply was "a lot of people are on break"! Are you kidding me? This was yesterday Sunday at 2pm. Doubtful if we go back.
(2)
Keith C.
20 Minutes to even get a water...with the place half empty. The only thing slower than the service here is....uh? ....evolution.
(1)
Shannon C.
Did you know for an extra .30 you can make your own seasoned fries?! And apparently when you look confused, something is wrong. Of course something is wrong when I ordered Parmesan and herb seasoned fries and they came out plain. Of course something is wrong when you bring me a cup of the dry seasoning for me to apply to my French fries myself. Should I be happy that you didn't remake them for me? Not to mention our waitress didn't once crack a smile. Are you unhappy as well that customers have to season their own fries? Wait time was horrible. Worst service I had there by the way my crunchy jalapeño burger was just ok!!
(1)
Jason D.
I've been to this stake and shake several times, it's alright. Typically the service is slow and you can tell that the waitstaff is usually the team that didn't make the cut at Eat-N-Park, but they are nice. It seems there is a new manager there the past few times who has their act together alot more than the guy who was there last year. As for the food it's better than McDonald's and Wendy's but with a 5 Guys mere feet away I typically don't go here often except for the seasonal milkshakes.
(3)
Cate G.
No matter what location or however bad the service may be, I love Steak 'n Shake. The service was great. My waitress made sure I was taken care of and quickly delivered the food. (Btw, a milkshake and a side of fries from SnS is amazing.) This is definitely a family restaurant so if you're not a fan of kids, take a Xanax.
(4)
Amy F.
This place needs to be shut down- please do not eat there. I may have gone on a bad night but there is no excuse for cold, crispy burger meat and hard bread, a shake that has 5 times more syrup in it than it should (ew aftertaste), and a 30 minute drive thru wait. 25 minutes of that time, they had my debit card and did not give it back until my husband went in and yelled. When the manager came to the window to return our debit card, she had two of them and didn't know which one to give me. I feel bad for whoever else had tried to pay, I could have easily taken their card. So unprofessional! The kitchen was filthy and people were walking away from the grill. If they were short staffed, maybe they need to cross-train the servers. There were 5 of them just staring at me as I was waiting for my food while the other 3 staff were running like chickens with their heads cut off.
(1)
D T.
If you have ever been to this chain in Indiana, don't expect this to be the same. Out there the burgers are done crispy around the edges, and fries the same way. This one has barely cooked meat and soggy fries. You'd be better off (or cheaper at least) with McDonalds.
Burger or Hamburger is savored as the most desired fast food meal in the United States. A hamburger is basically a sandwich prepared by stuffing ground meat patty, generally beef, between two slices of a bun cut in half. Hamburger is also famous for its seasoning. Most popular condiments used in hamburgers in the United States are mustard, mayonnaise, and ketchup. Besides ground meat patty, hamburgers are also stuffed with lettuce, onions, tomato slices, pickles, and cheese.
Hamburgers are also categorized into two types in the United States. Fast food hamburger and individual hamburgers served at restaurants are two basic types of burgers served in the United States. The individual hamburgers served at restaurants are prepared using everything including lettuce, onion, tomato, and sliced pickles as well as melted cheese on the patty or crumbled on top. American restaurants also serve veggie burgers for those who don't relish meat. Cheeseburgers are also hot favorite in the United States.
McDonalds is the most popular fast food burger restaurant serving different types of burgers in the United States. On the other hand, there are several restaurants such as Burger King are famous for serving the best hamburgers in the United States. Most burger restaurants in the United States often serve hamburgers with French fries and other condiments. If you have a liking for burgers in the United States, then you won't be disappointed. You can easily find the best burger restaurants in your city on our Restaurants Listings directory. Check the reviews and ratings of the top burger restaurants and savor yourself with the best hamburger in the city.
Maddy M.
I'll give this place a three because I really like the food, it's cheap and it's super good. My boyfriend and I come here quite often for a quick bite befor we catch a movie. It's one of the only places I will eat a burger at, the servers aren't very interested in giving good customer service though, sometimes we wait 25 minutes to get drinks or know who our waiter is and that is on a slow night. Sometimes it's like they Forget we're there. Not all of the servers are like that but the majority we have had aren't very talkative and just seem annoyed. We hardly get asked how the food is, or if we need refills. Half the time they bring the food and the receipt at the same time and that is that. Again though I won't complain about how cheap it is!
(3)Robert A.
While the food itself is good, we waited 22 minutes just to get waited on. I ask the waitress what took so long for someone to acknowledge us. Her reply was "a lot of people are on break"! Are you kidding me? This was yesterday Sunday at 2pm. Doubtful if we go back.
(2)Keith C.
20 Minutes to even get a water...with the place half empty. The only thing slower than the service here is....uh? ....evolution.
(1)Shannon C.
Did you know for an extra .30 you can make your own seasoned fries?! And apparently when you look confused, something is wrong. Of course something is wrong when I ordered Parmesan and herb seasoned fries and they came out plain. Of course something is wrong when you bring me a cup of the dry seasoning for me to apply to my French fries myself. Should I be happy that you didn't remake them for me? Not to mention our waitress didn't once crack a smile. Are you unhappy as well that customers have to season their own fries? Wait time was horrible. Worst service I had there by the way my crunchy jalapeño burger was just ok!!
(1)Jason D.
I've been to this stake and shake several times, it's alright. Typically the service is slow and you can tell that the waitstaff is usually the team that didn't make the cut at Eat-N-Park, but they are nice. It seems there is a new manager there the past few times who has their act together alot more than the guy who was there last year. As for the food it's better than McDonald's and Wendy's but with a 5 Guys mere feet away I typically don't go here often except for the seasonal milkshakes.
(3)Cate G.
No matter what location or however bad the service may be, I love Steak 'n Shake. The service was great. My waitress made sure I was taken care of and quickly delivered the food. (Btw, a milkshake and a side of fries from SnS is amazing.) This is definitely a family restaurant so if you're not a fan of kids, take a Xanax.
(4)Amy F.
This place needs to be shut down- please do not eat there. I may have gone on a bad night but there is no excuse for cold, crispy burger meat and hard bread, a shake that has 5 times more syrup in it than it should (ew aftertaste), and a 30 minute drive thru wait. 25 minutes of that time, they had my debit card and did not give it back until my husband went in and yelled. When the manager came to the window to return our debit card, she had two of them and didn't know which one to give me. I feel bad for whoever else had tried to pay, I could have easily taken their card. So unprofessional! The kitchen was filthy and people were walking away from the grill. If they were short staffed, maybe they need to cross-train the servers. There were 5 of them just staring at me as I was waiting for my food while the other 3 staff were running like chickens with their heads cut off.
(1)D T.
If you have ever been to this chain in Indiana, don't expect this to be the same. Out there the burgers are done crispy around the edges, and fries the same way. This one has barely cooked meat and soggy fries. You'd be better off (or cheaper at least) with McDonalds.
(2)