Always good! Food and customer service are tops. One of my favorite lunch options! Make sure you feed the parking meter -this stretch of Ridge is heavily enforced.
(4)
Jenny H.
First off Primo's itself is a 5 star chain, but it's franchised and this location only gets 3... Ordered: My husband was craving his usual order of Primo's Turkey Diablo with bruschetta. I was driving back into the city and this location was on the way. I called up, placed the order and that was that. Boy were we disappointed... I only usually order one hoagie for the both of us because they are typically stuffed to the rim and you can hardly fit your mouth around it. I was charged $8.89 and plus $1.59 for the bruschetta which was a joke, hardly any on it and meat portions not worth the price tag. Service: I can say the person at the register was nice and friendly, which I think differs from other reviews. Overall: going to stick to my location on 20th and Chestnut St unless this location changes their hoagie ways.
(3)
Kelly C.
Everyone I know sings the praises of Primo Hoagies... So my wife and I were super excited to to try it. She got the buffalo cutlet and I got the chicken suprimo. I was expecting a real, freshly fried up chicken cutlet, but was disappointed when I saw they were frozen and came from a bag. We took the hoagies home and ate them. The chicken was gross... If we weren't so hungry from renovating our new house an if the hoagies weren't so expensive we would've thrown the whole hoagies out. We did wind up throwing some of them out. I would try them again though for their cold cut hoagies. Maybe those are better. Also the staff is friendly!
(3)
Katie P.
Primo hoagies is amazing!! Order ahead because it takes a whole to make the sandwiches usually I love the diablo section. My go to is the veggie diablo but the chicken diablo is awesomely spicy. I like that they have tuna without mayo- you never see that. If you're looking for ale thing healthy get that. Best part about primo is the bread. Whether your hungry enough for it or not get primo size- the small bread isn't as good. Crunchy seedy bread mmmm
(5)
Eli P.
This is a good place! Very good hoagies.
(5)
Umaar M.
Had a craving for a good hoagie and ended up here at Primo's. I've always drove past and never thought to grab a sandwich from here. Well, tonight my wife said give them a shot, so I went in and looked the menu over and decided to try a Primo Turkey Diablo with extra hot's and I wish I ordered the next size up. the sandwich was very tasty. the roll was superb, the outside was crunchy with the perfect amount of sesame seeds on it and the inside was nice and soft. Bottom line here is, that we will be returning to Primo's !!! That's all for now ! PEACE
(5)
Brexton C.
I'm kinda obsessed with this place..I eat here almost every day because it's so quick and easy and I never get sick of the subs! Also the place smells great and appears to be very clean. The staff are so nice and friendly. They know me on a first name basis...
(5)
Daryll M.
Delicious hoagies! My favorite is Mild Sharp Italian. Nommmm! One star off because the angry teenagers working there are rude as hell. The dumb chick who answered the phone hung up on me, because I didn't answer her quickly enough. I know you don't want to work on a Sunday, but I didn't make you do it. Chill, Other than that...keep the hoagies rolling. I want another one......
(4)
Dan C.
While no doubt Primo's makes a good hoagie, this location just isn't the best. They don't stuff the hoagies to the extent of some other Primo locations. Most disappointing is the fact that they recently raised their prices. It's now approximately $10 for hoagie. I can go down the street to Lenny's and get a similar quality hoagie, albeit slightly less stuffed, but nearly twice as long, for only a few dollars more. Also, the fact that Lenny's has a grill while Primo's doesn't is a big downside for Primo's. Primo's will forever be my new backup for when Lenny's is closed or for when my Primo's loving father needs a hoagie for the Phillies game.
(3)
Matt R.
For a chain hoagie place this is the best of the best. Quality sliced deli meats. Almost as good as your favorite local shop. Hoagies are large in size. They slice the deli meat super thin which makes a big difference while they keep the cheese thick cut. Diablo hoagies are a nice choice if you prefer the spicier kind. The rolls are seeded and have a good solid menu selection.
(4)
John D.
5 stars for Primo, 3 stars for this location. As other reviews state, the service here could use some help. Hoagies are still very good here, so long as they make the right order and you get a friendly cashier. Still the best hoagies outside south Philadelphia in my opinion.
(3)
Noah F.
I was really intrigued by Primo as they claimed they had old fashion hoagies. I love that classic Hoagie taste. The Positive Primo Hoagie; -Awesome variety of hoagies to choose from -Crave ready and tasty (I had the Schwartzie, my wife had the Ham Hoagie) -"Grandmas recipe" style sides; potato salad, macaroni salad, mozzarella, etc. The Stanky Primo Hoagie; - Includes a really, really hard bun that ripped up the top of my mouth (you know the feeling). Now I did get the smaller bread size and it looked like it could have been different bread than the larger selections. So maybe the bread is different. Overall I loved the taste at Primo!! *Update I have eaten at Primo a couple of times since my first review and usually the bread wasn't as hard so I bumped them up a star. Go Primo!
(4)
Jerry F.
Two stars 'cuz it's Roxborough where the hoagie is a diet staple. "Meh" as the young people say. Primo's is fine for the suburban outlier communities where the strip mall cuisine is often corporate replications of urban authenticity. Essentially, my Italian tuna and veggie sandwich had no soul, no mojo, no craft. Rubber-stamped. So, always patronize the much superior T & F or Lennie's Home Plate. Sterile lighting and indifferent staff on a Sunday capped off the "meh" experience, and finally helped me understand the word a little bit better.
(2)
V.t.k ..
They have the best hoagies in Philadelphia, or anywhere as a matter of fact. However, at this location. The girls at the register could really benefit from a few courses in customer service. They are usually on the phone or yap'n away with someone in the back ignoring you unless you are paying. Then they care about you. Otherwise, you do not exist. I've had situations where I was trying to pay and the cashier was too busy talking to someone who wasn't getting a haogie about a job interview and school all the while I stood there waiting to place my order. I also have had no answer when calling during the last hour. They make the quality Primo sandwich. However, they do not represent the company well. Fire the "girls" up front and hire someone who's going to make the customer feel welcomed.
(3)
Laura D.
Another great Primo location, this one's pretty new (opened up in 2008 I believe). My turkey diablo sandwich was spicy and fresh, and the addition of broccoli rabe made it even better (for me). Staff was friendly even though we walked in 2 minutes before closing time. Didn't make us feel like we were a nuicance or rush us. Then again they did close at 7pm on a saturday night... who does that? Primo always makes great sandwiches, and this one is no exception. The drink selection was a little lacking, but I'll let it slide. Another good eating option in the yunk/roxborough area.
(4)
Kelly C.
The staff a Primo's is very friendly. This was great because when I walked in and saw the menu I was overcome with fear. So many choices, What if I pick the wrong one?!?!?! No worries, the staff walked me through it and I found my go to hoagie - the Soprano :Thumanns Cracked Pepper Turkey, Sharp Provolone with Roasted Red Peppers. The only downside to Primo's are the prices...WOW! I went to a sandwich shop and spent over $10 on lunch! The sandwiches are awesome, but they are also a delicacy for me on my WaWa sandwich budget. I highly recommend Primo's, but if your on a shoe string budget you might try Lenny's further down Ridge Ave. (Both are great)
(3)
Jack R.
If you're looking for a good hoagie, go with Wawa. The people here got my order wrong. The hoagie was unexpectedly spicy, and the meat did not taste great. The peppers were soggy, and the only good part about the hoagie was the bread. Every Wawa hoagie I've had has been perfect. However, for hot hoagies, primos is great.
(3)
Krista C.
The sandwiches are great. The staff? Ha, not so much. One one occasion, a girl tried to tell me *I* ordered the wrong sandwich, despite the fact that I had to repeat my order to her THREE times because she was multitasking and clearly not paying attention, (these teenage girls could use a lesson in customer service). And on a recent occasion I tried to call in an order at 6:45PM thinking "Hey, they close at 7, I can get a sandwich order in." NOPE - No one was answering. If you advertise on your WEBSITE/DOOR/NEWSPAPERS that you close at a certain time, then you serve until that time. What a joke. I will take my business elsewhere.
(2)
Debbie G.
The italian hoagie is good as long as you get everything on it. The chicken diablo - really good and truly diablo spicy. The Dirt pudding - sooooooo good, i just wish you could get more in one serving! A great little place to grab some hoagies for the road.
(4)
Jamar F.
Let me first say that i am a fans of primo's but soemthing is missing from this location and there sandwiches. First became fan of primo's after working center city and i would frequent the location at 21st & chestnut (hoagies there always on point). This location has the famous name and the same ingredients but just not the taste. Good staff and clean location.
(2)
Megan D.
Seriously, what do they do to make the most amazing sandwiches!!?? I really can't get enough of this place. So much so that the cashiers have come to know me. Personally I am a fan of the Slim T, but the diablos are great if you like spicy. I always order the primo size(med) bc that is the best bread! Plus, it's enough for two meals and at $6 who can complain about that! This weekend the superbowl party we were at had one of their party trays and they were perfect snacking size. I can't say enough about my favorite sandwich shop!
(5)
william d.
A great hoagie. Non the less, a great hoagie is a little too easy to find in this area. I may be the cheap guy in the room but $7.99 for a sandwich is a little pricey, especially in a recession, or whatever this crap shoot of an economy we are in is. The bonus with primo is they do give you your money's worth in meat instead of lettuce, oh delicious subway lettuce and mayonnaise sandwich, blah. Remind me to review every subway in the world for sucking the life out of the sandwich industry.
(4)
Hassan S.
this place may make some ok subs, but it's currently 740 and they state they are OPEN till 8pm...yet they don't answer their phones, or answer and hang up. their customer service is about the worst i've had in the philadelphia area. constantly closing early, opening late. not nice on the phone. primo's needs to evaluate this store and get new employees or this store is doomed for failure.
(1)
Mike C.
T&F, Lenny's and Primo make the best hoagies in the Roxborough/Manayunk area. Anyone of these will satisfy your craving for a great sandwich.
(4)
Rebecca H.
Surprisingly good. The staff is always friendly and the hoagies are delicious. My favorite is the chicken parm.
(4)
Dereck B.
Primo opened a new store up on Ridge Ave - I believe the center is called Roxborough Commons. Anyway, this place is a Philly staple to my understanding - and for good reason. the first few weeks they were open here, the service was a little lacking and the bread was pretty dry on some occasion. Now it looks like they are going full steam ahead. I usually call in my order and then walk down (4 blocks) and pick up my hoagie. The staff is always friendly on the phone and in person. The sammichs are super good, all the ingredients are really fresh, and the choices on the menu are pretty complete. I think what this place needs to work on is whittling down time needed to prep sammiches (I call and its usually a 20-30 min wait) and sometimes the prep is really sloppy. But over all its not bad. Prices are really good for what you get and be sure to tell them go easy on the cheese. They put a block of cheese in my sammich...Why Primo why?
(4)
Z J.
amazing hoagies. the selection is a little overwhelming but I have always been happy with whatever I end up choosing. the lack of seating both inside the shop and in the surrounding area makes it a little awkward as a meal destination, but if you are looking to pick up a great sandwich this is the place to go.
(4)
J B.
Delicious hoagies! A little pricey, but the turkey and roast beef hoagie was delish! So was the pickle! I'd love to try some sides sometime, but that'd up the bill way too much for lunch!
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch Parking : Private Lot Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : No Attire : Casual Ambience : Casual Noise Level : Average Alcohol : No Outdoor Seating : No Has TV : Yes Waiter Service : No Caters : Yes
Bill R.
Always good! Food and customer service are tops. One of my favorite lunch options! Make sure you feed the parking meter -this stretch of Ridge is heavily enforced.
(4)Jenny H.
First off Primo's itself is a 5 star chain, but it's franchised and this location only gets 3... Ordered: My husband was craving his usual order of Primo's Turkey Diablo with bruschetta. I was driving back into the city and this location was on the way. I called up, placed the order and that was that. Boy were we disappointed... I only usually order one hoagie for the both of us because they are typically stuffed to the rim and you can hardly fit your mouth around it. I was charged $8.89 and plus $1.59 for the bruschetta which was a joke, hardly any on it and meat portions not worth the price tag. Service: I can say the person at the register was nice and friendly, which I think differs from other reviews. Overall: going to stick to my location on 20th and Chestnut St unless this location changes their hoagie ways.
(3)Kelly C.
Everyone I know sings the praises of Primo Hoagies... So my wife and I were super excited to to try it. She got the buffalo cutlet and I got the chicken suprimo. I was expecting a real, freshly fried up chicken cutlet, but was disappointed when I saw they were frozen and came from a bag. We took the hoagies home and ate them. The chicken was gross... If we weren't so hungry from renovating our new house an if the hoagies weren't so expensive we would've thrown the whole hoagies out. We did wind up throwing some of them out. I would try them again though for their cold cut hoagies. Maybe those are better. Also the staff is friendly!
(3)Katie P.
Primo hoagies is amazing!! Order ahead because it takes a whole to make the sandwiches usually I love the diablo section. My go to is the veggie diablo but the chicken diablo is awesomely spicy. I like that they have tuna without mayo- you never see that. If you're looking for ale thing healthy get that. Best part about primo is the bread. Whether your hungry enough for it or not get primo size- the small bread isn't as good. Crunchy seedy bread mmmm
(5)Eli P.
This is a good place! Very good hoagies.
(5)Umaar M.
Had a craving for a good hoagie and ended up here at Primo's. I've always drove past and never thought to grab a sandwich from here. Well, tonight my wife said give them a shot, so I went in and looked the menu over and decided to try a Primo Turkey Diablo with extra hot's and I wish I ordered the next size up. the sandwich was very tasty. the roll was superb, the outside was crunchy with the perfect amount of sesame seeds on it and the inside was nice and soft. Bottom line here is, that we will be returning to Primo's !!! That's all for now ! PEACE
(5)Brexton C.
I'm kinda obsessed with this place..I eat here almost every day because it's so quick and easy and I never get sick of the subs! Also the place smells great and appears to be very clean. The staff are so nice and friendly. They know me on a first name basis...
(5)Daryll M.
Delicious hoagies! My favorite is Mild Sharp Italian. Nommmm! One star off because the angry teenagers working there are rude as hell. The dumb chick who answered the phone hung up on me, because I didn't answer her quickly enough. I know you don't want to work on a Sunday, but I didn't make you do it. Chill, Other than that...keep the hoagies rolling. I want another one......
(4)Dan C.
While no doubt Primo's makes a good hoagie, this location just isn't the best. They don't stuff the hoagies to the extent of some other Primo locations. Most disappointing is the fact that they recently raised their prices. It's now approximately $10 for hoagie. I can go down the street to Lenny's and get a similar quality hoagie, albeit slightly less stuffed, but nearly twice as long, for only a few dollars more. Also, the fact that Lenny's has a grill while Primo's doesn't is a big downside for Primo's. Primo's will forever be my new backup for when Lenny's is closed or for when my Primo's loving father needs a hoagie for the Phillies game.
(3)Matt R.
For a chain hoagie place this is the best of the best. Quality sliced deli meats. Almost as good as your favorite local shop. Hoagies are large in size. They slice the deli meat super thin which makes a big difference while they keep the cheese thick cut. Diablo hoagies are a nice choice if you prefer the spicier kind. The rolls are seeded and have a good solid menu selection.
(4)John D.
5 stars for Primo, 3 stars for this location. As other reviews state, the service here could use some help. Hoagies are still very good here, so long as they make the right order and you get a friendly cashier. Still the best hoagies outside south Philadelphia in my opinion.
(3)Noah F.
I was really intrigued by Primo as they claimed they had old fashion hoagies. I love that classic Hoagie taste. The Positive Primo Hoagie; -Awesome variety of hoagies to choose from -Crave ready and tasty (I had the Schwartzie, my wife had the Ham Hoagie) -"Grandmas recipe" style sides; potato salad, macaroni salad, mozzarella, etc. The Stanky Primo Hoagie; - Includes a really, really hard bun that ripped up the top of my mouth (you know the feeling). Now I did get the smaller bread size and it looked like it could have been different bread than the larger selections. So maybe the bread is different. Overall I loved the taste at Primo!! *Update I have eaten at Primo a couple of times since my first review and usually the bread wasn't as hard so I bumped them up a star. Go Primo!
(4)Jerry F.
Two stars 'cuz it's Roxborough where the hoagie is a diet staple. "Meh" as the young people say. Primo's is fine for the suburban outlier communities where the strip mall cuisine is often corporate replications of urban authenticity. Essentially, my Italian tuna and veggie sandwich had no soul, no mojo, no craft. Rubber-stamped. So, always patronize the much superior T & F or Lennie's Home Plate. Sterile lighting and indifferent staff on a Sunday capped off the "meh" experience, and finally helped me understand the word a little bit better.
(2)V.t.k ..
They have the best hoagies in Philadelphia, or anywhere as a matter of fact. However, at this location. The girls at the register could really benefit from a few courses in customer service. They are usually on the phone or yap'n away with someone in the back ignoring you unless you are paying. Then they care about you. Otherwise, you do not exist. I've had situations where I was trying to pay and the cashier was too busy talking to someone who wasn't getting a haogie about a job interview and school all the while I stood there waiting to place my order. I also have had no answer when calling during the last hour. They make the quality Primo sandwich. However, they do not represent the company well. Fire the "girls" up front and hire someone who's going to make the customer feel welcomed.
(3)Laura D.
Another great Primo location, this one's pretty new (opened up in 2008 I believe). My turkey diablo sandwich was spicy and fresh, and the addition of broccoli rabe made it even better (for me). Staff was friendly even though we walked in 2 minutes before closing time. Didn't make us feel like we were a nuicance or rush us. Then again they did close at 7pm on a saturday night... who does that? Primo always makes great sandwiches, and this one is no exception. The drink selection was a little lacking, but I'll let it slide. Another good eating option in the yunk/roxborough area.
(4)Kelly C.
The staff a Primo's is very friendly. This was great because when I walked in and saw the menu I was overcome with fear. So many choices, What if I pick the wrong one?!?!?! No worries, the staff walked me through it and I found my go to hoagie - the Soprano :Thumanns Cracked Pepper Turkey, Sharp Provolone with Roasted Red Peppers. The only downside to Primo's are the prices...WOW! I went to a sandwich shop and spent over $10 on lunch! The sandwiches are awesome, but they are also a delicacy for me on my WaWa sandwich budget. I highly recommend Primo's, but if your on a shoe string budget you might try Lenny's further down Ridge Ave. (Both are great)
(3)Jack R.
If you're looking for a good hoagie, go with Wawa. The people here got my order wrong. The hoagie was unexpectedly spicy, and the meat did not taste great. The peppers were soggy, and the only good part about the hoagie was the bread. Every Wawa hoagie I've had has been perfect. However, for hot hoagies, primos is great.
(3)Krista C.
The sandwiches are great. The staff? Ha, not so much. One one occasion, a girl tried to tell me *I* ordered the wrong sandwich, despite the fact that I had to repeat my order to her THREE times because she was multitasking and clearly not paying attention, (these teenage girls could use a lesson in customer service). And on a recent occasion I tried to call in an order at 6:45PM thinking "Hey, they close at 7, I can get a sandwich order in." NOPE - No one was answering. If you advertise on your WEBSITE/DOOR/NEWSPAPERS that you close at a certain time, then you serve until that time. What a joke. I will take my business elsewhere.
(2)Debbie G.
The italian hoagie is good as long as you get everything on it. The chicken diablo - really good and truly diablo spicy. The Dirt pudding - sooooooo good, i just wish you could get more in one serving! A great little place to grab some hoagies for the road.
(4)Jamar F.
Let me first say that i am a fans of primo's but soemthing is missing from this location and there sandwiches. First became fan of primo's after working center city and i would frequent the location at 21st & chestnut (hoagies there always on point). This location has the famous name and the same ingredients but just not the taste. Good staff and clean location.
(2)Megan D.
Seriously, what do they do to make the most amazing sandwiches!!?? I really can't get enough of this place. So much so that the cashiers have come to know me. Personally I am a fan of the Slim T, but the diablos are great if you like spicy. I always order the primo size(med) bc that is the best bread! Plus, it's enough for two meals and at $6 who can complain about that! This weekend the superbowl party we were at had one of their party trays and they were perfect snacking size. I can't say enough about my favorite sandwich shop!
(5)william d.
A great hoagie. Non the less, a great hoagie is a little too easy to find in this area. I may be the cheap guy in the room but $7.99 for a sandwich is a little pricey, especially in a recession, or whatever this crap shoot of an economy we are in is. The bonus with primo is they do give you your money's worth in meat instead of lettuce, oh delicious subway lettuce and mayonnaise sandwich, blah. Remind me to review every subway in the world for sucking the life out of the sandwich industry.
(4)Hassan S.
this place may make some ok subs, but it's currently 740 and they state they are OPEN till 8pm...yet they don't answer their phones, or answer and hang up. their customer service is about the worst i've had in the philadelphia area. constantly closing early, opening late. not nice on the phone. primo's needs to evaluate this store and get new employees or this store is doomed for failure.
(1)Mike C.
T&F, Lenny's and Primo make the best hoagies in the Roxborough/Manayunk area. Anyone of these will satisfy your craving for a great sandwich.
(4)Rebecca H.
Surprisingly good. The staff is always friendly and the hoagies are delicious. My favorite is the chicken parm.
(4)Dereck B.
Primo opened a new store up on Ridge Ave - I believe the center is called Roxborough Commons. Anyway, this place is a Philly staple to my understanding - and for good reason. the first few weeks they were open here, the service was a little lacking and the bread was pretty dry on some occasion. Now it looks like they are going full steam ahead. I usually call in my order and then walk down (4 blocks) and pick up my hoagie. The staff is always friendly on the phone and in person. The sammichs are super good, all the ingredients are really fresh, and the choices on the menu are pretty complete. I think what this place needs to work on is whittling down time needed to prep sammiches (I call and its usually a 20-30 min wait) and sometimes the prep is really sloppy. But over all its not bad. Prices are really good for what you get and be sure to tell them go easy on the cheese. They put a block of cheese in my sammich...Why Primo why?
(4)Z J.
amazing hoagies. the selection is a little overwhelming but I have always been happy with whatever I end up choosing. the lack of seating both inside the shop and in the surrounding area makes it a little awkward as a meal destination, but if you are looking to pick up a great sandwich this is the place to go.
(4)J B.
Delicious hoagies! A little pricey, but the turkey and roast beef hoagie was delish! So was the pickle! I'd love to try some sides sometime, but that'd up the bill way too much for lunch!
(4)