I feel like The Palm is one of those places that has a really good reputation, so people just keep thinking it's great. They do happen to be running a really great special right now (until the end of November), which is $50 for a surf and turf dinner (a filet and choice of Oscar style, a lobster tail, or shrimp scampi), salad, side and dessert. This is a legit deal because the 9oz. filet runs about $40 on its own. 3 of my party of 5 ordered this special. The food was pretty good, but I definitely wouldn't say it was the best meal I've ever had, or even the best steakhouse meal I've ever had. There just seemed to be something lacking from each component. My salad of mixed greens was fresh and crunchy, but the dressing was missing flavor. The steak was cooked perfectly, but again, fell short on seasoning. The lobster tail was a good size, but was overcooked. My favorite part of my dinner was the sides: the three cheese potatoes, mashed potatoes and creamed spinach were all pretty solid in flavor and texture. The service was pretty good, but not great. I'd go back to The Palm, but I probably wouldn't choose it over trying somewhere new, and I would definitely order differently.
(3)
jessica l.
The food here is good and portions are very fair, given the steep prices. The staff is courteous and on the ball as far as service. The atmosphere is spirited and decor a bit tongue-in-cheek. If you're looking for an upscale "Cheers" -esque type dining experience, this is your place. My mother and I were seated promptly upon arrival. We were greeted within a few moments of our arrival and drink orders were taken. Our cocktails arrived quickly and did not disappoint. We were given sufficient time to look over the menu and consider the specials with ease. I selected the lobster cobb salad and my mother had a caesar salad and Veal Marsala. She thought her salad was a bit heavy but I tasted it and it was delicious. My hearty salad with chunks of fresh lobster, avocado, and crisp lettuce was just what I wanted, and portioned just a bit larger than I could finish. We were too full for desert, but would've loved to have tried the key lime pie.... Overall, the restaurant is cheery, clean and welcoming. I found it a bit overpriced and there's a certain refinement missing here, which is why I only gave three stars.
(3)
Bai L.
Ok fish, bad steak
(2)
David A.
Did not expect to be wow'ed like this. Ok..starting with a Caymus Special Selection is a great start. Had the crabmeat cocktail (awesome) with spicy cocktail sauce then an amazing swordfish steak that looked like a bone in filet mignon. It was a daily special. Best swordfish ever. Good service and not a single complaint! Lots of great steakhouses in Philadelphia. Add this one to the "A" list.
(5)
GusGus R.
GREAT food here, I would recommend to anyone who has the money to go.
(5)
Trish C.
People say to come to Philadelphia for the cheesesteaks, but I say come to visit the Palm. We went for a business dinner and there was a prix fixe menu, just under $40 for a starter and main course. "Damn, that's expensive just for two courses?!" you say. Well, the first course I chose was a smooth, rich lobster bisque with fresh lobster as garnish, a meal in itself. Sigh. My main course was the petite fliet, which they topped with fresh crab and hollendaise (yes, feel the arteries clog) and a side of some kind of thrice-baked cheesy potatoes. Not a bad price after all for steak and seafood. And orgasmic chocolate cake for dessert. It's like a lava cake where they were able to bake the moist lava right into the cake itself, so it just melted, not like fudge, but like ice cream. Lordy. Oh, did I say service was stupendous? It was. They didn't even bat an eye (although they did crack a smile) when they asked if I needed anything else at the end of the meal and I requested some "fat pants".
(5)
Wendy W.
oh how i love thee... the palm is your classy high end steak house. it's not pretentious nor stuffy nor does it pretend to be. when you come here, expect one thing... high quality steak cooked right. if you want to be pampered, the palm is not the best place... i mean, it's a steak house! i highly highly recommend the fried calamari. it's a heaping plate of fresh squid nicely battered and fried to perfection. and to help clean your palate, there are thin slices of jalepeno and lemon zest, battered, deep fried and mixed in with the calamari. genius!! the steak... yummm~ ny strip, rare. with each bite you can taste the nurturing this steak went through. slice after slice, our rare steak did not end up swimming in a pool of blood (which you would see in lesser rated steak houses). after our well executed dinner, i felt ready to retrieve to the smoking room for brandy and cigars. that's the kind of mood the restaurant sets. if you appreciate a nice cut of steak, the palm is there for you.
(5)
Renata M.
This was my first time going to the palm and it was phenomenal. We were seated promptly for our reservation and service was right on point the entire night. Our table started with lobster bisque (very good), Capri salad (amazing mozzarella), and Calamari (only Ok). For dinner we had the Porterhouse steak and it was cooked perfectly and clearly a really high quality cut of meat worth every penny. The Ribeye was also very good. Veal parmigiana was a huge portion and very traditional but next time I would only get steak here. The sides were good but nothing to really talk about. Chocolate cake for dessert was moist and delicious, but hard to eat after the meal of course. After trying most of the high end steakhouses in Philadelphia, I have to say this is now probably my favorite and I will definitely be going back!
(5)
Jaclyn B.
Came here for Thanksgiving last year. We had excellent service, a beautiful window booth, and plenty of options. The fam decided to forgo the traditional turkey; there was delicious steak, spinach, salad, potatoes au gratin, and devious chocolate martinis! It was so good, and decadent. I'm not crazy about the decor, and the bar could have more seats. All in all it was a great experience.
(4)
Lauren B.
One of the better Palm Restaurants out there, of course none of them are better than 837 Second Avenue, but that aside, this location was terrific. I was in Philadelphia last week and we went here for dinner. It had a cozy bar area that was not too overcrowded. The bartender was so nice and chatted us up about where we were from and the differences between the original Palms and their nationwide counterparts. He bought us a round of drinks and as soon as we were ready, we were seated at a table. We requested a booth, and the hostess was happy to accommodate our party of two. When we sat down it was relatively empty, but filled up fast. Everything we ate was, of course, prepared perfectly and the staff made us feel right at home. Definitely one of the better Palms out there.
(4)
Zanna H.
Steakhouse = large portions Business express lunch = large portions quickly Other than a few snags this was a really nice dining experience. The service was great, very attentive and helpful. The food was good but not great. The gentleman's steak filets were not evenly cooked. He ordered medium, one was medium rare and the other well done. So I guess they balanced out to medium. Also it was a bit bland. The cottage fries are really potato chips. This was disappointing since I expected something along french fries or home fries lines. Also they tasted a tad stale, so my recommendation is to get the veggie of the day instead. I opted for the chicken parmigiana which was a huge portion and very good. I took home half of it to save room for the dessert. Their NY style cheesecake is nothing short of spectacular. It was dense but silky. Not sure if this is the best choice for a business lunch unless the plan is to go back to the office and nap. But it was still very enjoyable.
(4)
Hope S.
Love this place. The lobster does not even need any butter because it is so sweet. I am not even a big steak fan and love the Palm's. People and waitstaff are nice and quick. I have always had a wonderful experience here.
(5)
Laura A.
Incredible restaurant week experience. From the atmosphere, to the service, to the food. All top notch. I knew I would enjoy it just from walking up the stairs, through the revolving doors to get there. Lets start with the bread basket. YUMMY! A huge fan of the variety and the whipped butter. I went with my brother and my parents and we all ordered off the restaurant week menu. Two had oysters to start and two had the fried goat cheese. THAT CHEESE with the combination of the flavor from the beets... A+. That right there is why I love fine dining. The men of the family said the oysters were great, they must've been considering they didn't offer us women any. Now, onto the main course. I got the scallops and when the other entrees came out, I had a feeling of regret. Then, I tasted it. The flavor of the orzo and the red pepper broth really complimented the seafood. Not going to lie and say I still wish I got the pork chop though. Both of my parents ate it right down to the bone. My brother enjoyed his filet, as always, and was hesitant to share with me. Of course I made him. Now, onto dessert. Men got cheesecake, women got CARAMELIZED BANANA CREME PIE. Yup. It was as good as it sounds. The only regret I have was forgetting to instagram it before I devoured it. Thanks also to our server Norman who was a lovely addition to the food on our plates! Will definitely be back.
(5)
Abby W.
Where to begin? I came here for a RW lunch with some ladies from work- wouldn't have been my choice but I wasn't the organizer. we had a group of about 12 ladies, which could account for some of the service issues, but it literally took an hour and a half to get through apps and entrees, by which point we all knew we had to get dessert wrapped up and hustle back to work. I got the soup of the day, seafood gumbo, and it was GOD-AWFUL. Thick and pasty, no spice level to speak of, the "seafood" was chunks of most likely old fish that gave the whole thing an unpleasant fishy taste, and there were some slices of very mild andouille hanging around in there. It was truly just a bad soup, Campbell's could have done better with soup from a can. Everyone's mixed green salads looked decent but the Caesar salads had brown lettuce. Pretty much everyone ordered steak and some opted to swap the mashed potatoes for broccoli rabe from the fish of the day option. Thus, it should have been possible to identify everyone's steaks according to doneness and whether or not they had potatoes. Well, the plate I ended up with had potatoes and a steak done medium-well when I had ordered rare, Dawn's steak was bloody rare when she had asked for medium rare and came without potatoes as she had requested, and the other rare steak at the table went to someone who had ordered medium. The plates were the most sad presentation, or lack thereof, that I've ever seen at a place charging $30+ for its entrees. Literally it looked like cafeteria fare when they brought it out. Greyish brown steak with barely a grill mark and some thin unexciting brown sauce poured over top next to a glopped-on scoop of mashed potato. It looked like Salisbury steak from middle school. The cottage fries were dry and terrible and hardly got touched, I can't vouch for the corn (vegetable of the day, not even a real vegetable thanks guys), but I hear the broccoli rabe was good. My dessert's still sitting next to me so I guess that'll be a final test, but I seriously doubt it could convince me to ever spend money at this place again. Philly's full of great restaurants so being both bad and expensive is totally inexcusable.
(1)
Jill T.
I went to the Palm with my girlfriends for restaurant week. The service was atrocious. From the start our server was OBVIOUSLY annoyed that we were there for Restaurant Week. I am not sure why he was surprised, it was Restaurant Week after all. Our evening went something like this: 7:30- brought to our table by the very nice host 7:35 - server brings us menus - not including Restaurant Week special menu 7:40 - server asks if we have questions about said menu, asks if we would like wine ... at which point I mention we do not have a wine list and I ask also for the restaurant week menu- server rolls his eyes and walks away 7:50 - wine list and restaurant week menus appear. knowing he's frustrated i order a relatively expensive bottle of wine ($60 for something I'm quite sure I saw at the liquor store for $10). He's still not happy. 8:10 - wine arrives- Server takes dinner orders - he's still annoyed 8:40 - dinner arrives- we've been here for over an hour already- we're starving. 9:15 - server checks on us - i ask for check 9:45 - check arrives Just look at the timeline... that's really all you need to know about our evening. There were 4 of us- and while we weren't spending hundreds of dollars each, he still got a nice tip from us, so why, oh why, was he so rude and annoyed? Did he not get the Restaurant Week memo? WTF! As for the food- it was OK. I've had better, but it was enjoyable. I'll return with my husband NOT during restaurant week and see how that goes- because I think the poor service swayed my feelings about the food.
(2)
Casey C.
Late Monday night at about 9pm on Halloween. Staying at the Hyatt at the Bellevue. I've heard great things about Palm so we stepped inside. Wine menu was thorough and while I enjoy a great wine and understand that there is a huge markup at restaurants, I still couldn't bring myself to purchase a 9oz glass at $22, for a bottle that I know retails for about $12. The green apple martinis with Belvedere were yummy (and strong!) and fairly priced ($14) relatively speaking compared to the wine list. The tenderloin beef carpaccio was amazing! The greens garnish was nicely tossed with a light but flavorful dressing with a nice crispy potato chip. Lamb chops were perfectly cooked (med rare) in light butter. A little disappointed in the fillet as it seemed a little small for the price and the sauce was a little thick in consistency and flavor. We had ordered asparagus after placing the dinner order when we realized the meals would not come with a vegetable (I mistakenly ordered the lamb chops rather than the Monday night special of leg of lamb with asparagus). It took way too long for us to get the asparagus (we were almost done with entree) especially considering there were only two other diners at this point. But the asparagus was perfectly cooked, crispy without undercooked and nicely seasoned with garlic and butter. The waiter didn't check in on us often, but told us later that he didn't want to bother us as we looked engulfed in conversation and he didn't want to seem like he was pushing us out. He chatted with us about the neighborhood a bit when I asked about Halloween in Philly and when we asked about the comic decor (the history is cool but i still find it kind of tacky). Overall the service was a little stiff in the beginning and while Palm as a great reputation, I don't think that overall it was worth the price.
(3)
Lance O.
Went for Restaurant Week. Only three entrees were offered, Glazed Salmon, Shrimp Scampi, and Filet Mignon. The scampi was probably the best dish with huge shrimp, very fresh was how one person described it though one person said the linguine was soft and the other said her's was hard. The other two entrees were good though we both thought it strange that all we got was the protein, no green beans, no potatoes, just the meat. For dessert, everyone had the Tiramisu. Huge slices and yummy. Service was good. I'm only giving them three stars because for the class of restaurant, I expect more from the food and service. One thing of note and my gratitude to our waiter for pointing out that the Cali red wine I picked was $20/glass. I ended with a French red which was good (pinot noir).
(3)
Margaret D.
The Veal Martini is fabulous, steaks are good, and the creamed spinach is probably the best I've ever had. Classic American steaks, seafood, and Italian food, prepared very well. Attentive service. Pictures on the wall are a little dated: We sat under the caricature of Arlen Spector and had never seen him before with brown hair!
(4)
Bret C.
A former colleague and I met here for lunch. After a friendly conversation with the manager we were seated and promptly greeted by our server who told us of the specials and took our drink order. He was friendly yet professional, efficient, and most accomodating. He willingly modified some of the sides to our liking and packed-up items we hadn't finished to take home. The food was fresh, flavorful, and well portioned. The twin filets were done just as we requested and were accompanied my mashed potatos and creamed spinach. The shrimp and crabmeat salad was delicious with just enough fresh greens and plenty of seafood. The flourless chocolate cake can't be beat! The atmosphere is warm and welcoming with an abundance of natural light.
(4)
Christopher R.
Elegant, friendly, sincere staff in such a comfortable setting. But, forget all that, for I was on a mission: All the way from Orange County, CA, I had sought great soft-shells (and to see family and the new Barnes Museum). This is it, a buerre blanc ladled below the best I've had since Deux Cheminees (a former restaurant that was part of Philly's "Restaurant Renaissance").
(5)
Elise W.
Goodness, I had a bad experience here :-( Food: The lobster sliders were not very good. They were drowned in mayo and the lobster salad oddly tasted very sweet...it was very strange. The brioche bun was not toasted and there was too much bun for the proportion of lobster salad. Customer Service: I have never had worse customer service. In fact I left the restaurant crying! I was given a gift card from my employer which was not honored at the restaurant. I was told by two individuals (the manager and general manager) that they would help me out and honor the gift card, and yet in the end... it was not. It is sad that... this is how customers at a restaurant are treated. Point is.... I spent $60 on mediocre hotel food that could have been spent on a better meal at my neighborhood gastro pub. An overpriced, dishonest place for sure. Perhaps their steaks are good... but on an interpersonal level... the character of this establishment is lacking.
(1)
Chris C.
Merrie is a great server and made the visit special again. Will return to the Palm every time I am in Philadelphia.
(5)
Laur T.
3.5 stars Been here for lunch a couple of times (hmmm perhaps I should have joined the 837 club? ;p) Not sure how the Singaporean Chicken got its name... in fact one of my colleagues asked me out of curiosity and I could only laugh it off. I don't believe I know this dish! Actually turned out better than expected when I tasted a little piece of it. I've had the lobster bisque, onion soup, various sides, crab cake among others. Service is fast (great for lunch!) but guess I expected a little more from the Palm...
(3)
Tom D.
We were hungry, in Center City, on a Friday night, at 8pm with no dinner reservation. A quick check on OpenTable on my phone showed no available reservations for hours anywhere around us, with the exception of the High End Steakhouses. That made sense because that Friday also happened to be Good Friday ... Next problem is that we're dressed for a little Mexican restaurant, not a Steakhouse ... great. After some quick discussion we decide that we're most likely not to get rejected at The Palm. I mean they have cartoons all over the walls, they'll tolerate jeans and polo shirts, right? Figuring it's our best chance we head to the Palm. Just as anticipated they welcome us in without hesitation and even better we're not the most dressed down group there. We're seated right away and our waiter, Gabriel, is there instantly. We're ordering drinks and he's running down specials. When he leaves to let us digest the menu, that's when the dilemma sets in. We're Catholics in a Steakhouse on Good Friday. Running through the options I'm conflicted, on one hand I've been good all Lent and here I am at the last meal on the last day on the other hand if I'm spending that much on dinner I should get what I want, and I love steak. Gabriel returns to take our order and starts around the table, my dining partners go crab-cake, crab-cake, tuna and now it's to me. I'm thinking fish but then come to my senses, I mean there are plenty of reasons I'm going to burn, I doubt a steak is going to be the tipping point. NY Strip it is. My steak came out and it was cooked perfectly and was very good but not great. With the competition all around them they need to be serving 5s, this steak was a 4. Perhaps it was just God mad at me ... The mashed potatoes and au gratin potatoes were both pretty good as well. But again they need to be serving 5s and these were both 4s. So for the rating I'm going food 4, ambiance and service both 5s. Since Yelp won't let us give 4.5 stars I'm going with a 4. 5 stars is for perfection and The Palm didn't quite make it this time.
(4)
Jen L.
I've never eaten a full meal here, have just shown up for drinks and snacks at the bar. The crowd is varied - sometimes you get the old folks who you'd think would be wintering down South, sometimes there are a few politicos, and there's usually a douchebag or two in attendance. The glasses of wine are pricey - more expensive than at the Ritz - but they have some pretty sweet appetizer dealios between 5-7pm and after 9pm.
(3)
Diana M.
This is easily the best dining experience of my life. The filet mignon literally melted in my mouth. The service was top notch. And since we were first time diners they sent a huge slice of chocolate cake compliments of the house.
(5)
Carrie E.
This is the ideal place to go to dinner if your Aunt Nana / Grammie Mom Mom is coming to town and you want to impress them. The Palm is a grown up restaurant, for sure, but if you can get past the somewhat stuffy attitudes and live with the signature caricatures all over the wall (a Palm tradition) you'll discover that the food is pretty good. Meat eaters will love the steak - it's all butter - and the mashed potatoes were so good that I would have licked the plate were it socially acceptable.
(4)
Caroline V.
Great first time at The Palm although it would have been nice to know they always have a lunch prix fixe, not just during restaurant week. Service was very good and a great experience. Our lunches were delicious. Twin tenderloin filets with caramelized onions, wild mushrooms, Bordelaise sauce and mash potatoes was good, not fantastic. We also had the fish special of the day - stuffed lobster, tasty but a little small. Good size for lunch I guess but it was hard to eat with just a regular fork. The vegetable of the day was cottage fries and onion strings. This came out smaller than it looked for the lone diner next to us (we had 3 people) and it was a little dry for our taste. The only real disappointment was the key lime pie (too sweet with strange consistency). If you like cheesecake though, there's is delicious! Very light and fluffy and HUGE. We still think it's a good lunch spot.
(4)
Kathie H.
the NY strip may have the best flavor of any fine dine steakhouse out there!...however i would not say the same about the lobster, it was OK but definitely not worth the price and my lobster bisque soup was luke warm. The creamed spinach was to die for! the best German potatoes(they call them hash-browns), the dessert fresh berries and cream was perfect, they serve the best cup of coffee i have ever drank in my life!!! the service was 1st class,...not a cheap date by no means! $360.00 for three people then $27 for parking!.. overall this restaurant experience was worthy of the special occasion it was, "Father's Day"...,..great place to bring out of towners to show them our beautiful constitution center and liberty bell,,etc.. then this beautiful building(the bellvue) and an incredible dinner! we will be back!..
(5)
David T.
Great Steakhouse, great salads, the 50/50 is awesome. 837 Club member myself, trying to spend the $12k to get my portrait on the wall..hah! But its great service and lunch is always reasonable if you don't want to shell out the big bucks for dinner.
(5)
Jing G.
Another steakhouse review by a vegetarian.. Our company holiday party was here.. they obviously consulted with me on the choice of restaurant... ha. Anyway, the food, or what I had of the food, was okay. I can't really review this place for the food, as we had a set menu so I really didn't eat much except an appetizer salad. It does, as everyone else said, cater to the older crowd. I'm the youngest person at the firm and here I think I was the youngest patron when we went... the bartenders felt sorry for me since our company's HR lady was being particularly strict with what I could or could not drink so they snuck shots of Jack to me in a splash of coke. I think that earned them an extra star.
(3)
Chris T.
There isn't much to say about The Palm that hasn't been said before. I will say however that the SERVICE is exceptional. If you are a steakhouse person, and I am, then you know what you're gonna get at The Palm, food-wise. But the service can make or break the meal, and at The Palm we have always had wonderful, friendly, professional and attentive service. Seriously, sometimes I think these folks are mind-readers.
(4)
David C.
Went with a group of friends for restaurant week. I wasn't extremely impressed with anything specific, but I didn't have a horrible time either. It's a steakhouse that felt just like any other steakhouse...comfortable for my retired grandparents. The servers/assistants were not very quick with one of the number one services: water. Being that it was restaurant week, they tried to sell us on alcohol, but none of us drink, so there was the awkward removal-of-wine-glasses that took place, followed by our requests for water...just water. Not pellegrino, not bottled. The server went away for a few minutes and left us with our menus, only to return with his pad of paper to take down our orders. "Where's our water?" "Your water is coming soon." (Is someone collecting rain water from the rooftop reservoir?) We chose our restaurant week selections--most of us picked the canoli for dessert! I was looking forward to that. (the other selections were lame- rootbear float? chocolate cake?) The sweet potato fries were probably the best thing on my plate. Generously fried to a crisp. We finished up our entrees, and the server returned to ask us 'Who here ordered the canoli's for dessert?' most of us raised our hands. "I'm sorry but we've run out of them." Bummer. 5 minutes later, we watch as a parade of servers walk out with canoli desserts for the table next to us. DOUBLE BUMMER. Shit sucks sometimes, I guess. Stock your food supply! (Or make your desserts in-house.) Root beer float, it is.
(2)
Annie L.
Loved the filet and three cheese potatoes, service was great. Should be $$$$ not $$$ on yelp. Steak was about $41 not including side items.
(4)
Dan L.
The Palm Philadelphia is by far the best steakhouse in the city - and I have eaten at all of them. My most recent visit was a "date night" with me and my 3-year-old daughter. I had the 24oz Bone-In Ribeye with Lyonnaise Potatoes (they are not on the menu - so ask for them) and Broccoli with Garlic and Oil. My little one had a half-order of penne w/ marinara. She helped me devour the monstrous plate of broccoli too. Now this is not a usual Palm meal for me - as I skipped apps, salad, and dessert. The calamari is the best around - mixed with fried cherry peppers and lemon rinds. The softshell crabs with rabe are out of this world when in season. The wedge (ask them for bleu cheese crumbles and bacon on the side) is fit for 2. The West Coast GiGi (no hardboiled egg please) salad is a culinary delight - mixed with string beans, lettuce, peppers, avocado, and shrimp. For dessert - if you are a chocolate lover (which I am not and still love it) - the chocolcate cake is incredible. Also - they have a terrific bar menu that is heavily discounted between 5-7 and 9-close Mon-Fri. $1 Oysters and $3.50 Kobe Beef Sliders (for 3!!!) are a deal not to be passed up. Eric, Randy, Merri, and Dennis are all great waitstaff (among the rest who are also top-notch). Jim and Clemente run a tight ship. Julie and Phil will both treat you right at the bar. Enjoy!
(5)
Rich C.
Amazing location, bar and setting in general. Great seafood (lump crabmeat appetizer is a WOW), but surprisingly the steaks were just ok. Ordered a 14 oz Filet, medium and it came out well done and very dry. Wine list is good, but like all Palm locations, very expensive. This is a nice place for an older crowd, but I do not anticipate returning anytime soon with so many other great choices in the city.
(3)
Cindy W.
I love this restaurant! and have been here many times for birthdays, anniversaries...any exuse to come here!! The first time I came here, it was for my husbands birthday. Lets start off with the fact that I love a restaurant where you can either wear jeans and a shirt or dress up for special occasions, and you still get a fabulous meal. The restaurant has a very casual decor, with cartoon drawings of famous people. But the service and attention to detail is not casual. We ordered shrimp cocktail, a 5 lb Lobster butterflied and filled with crabmeat, a Porterhouse steak, side dish of broccoli and a bottle of Dom P. Everything was perfect!! We didn't feel rushed, even though we placed our order for the full meal. Between every course the waiter came over and brushed the crumbs and cleared the table. The food was perfectly cooked... the lobster was the best I ever had! There's just nothing better! Our bill came to $500.00 and $600.00 with tip. But this was a special occasion, this is not our normal dinner. If you join their membership club, you get "credits" built up from your dining visits and is good towards their cookbook or future dining. You also get great email offers for specials. Another time we went for dinner, they had a special for a "Lobster for 2" meal where you got a 4 lb lobster and a side dish/appetizer and dessert for like $75.00. If you wanted to, you could pay the additional fee for larger lobster. We would go and get this deal, plus add a steak for my husband. The check would come to about $150.00-200.00. This deal is usually around August. Another deal they had was a 3 course meal for $49.00pp, that was a recent special. They also have a great happy hour at two different times daily, at 5pm and I think again at 9pm, which is a great deal!! Delicious food for like $5-10 and great drinks, you can't beat it. My point is that, whether you spend $50.00 or $500.00 you will get a meal that is worth your money. You will leave happy and satisfied!!
(4)
Red H.
I don't think of the Palm as a steakhouse... but I just had the best Ribeye steak I've had in a very long time. Much better than recent visits to Mortons/Ruths.
(5)
Keira P.
Atmosphere was great. Food...eh maybe we didn't plan for the right expectation. Don't know why there were no sides for my steak and my friend's chicken. The vegetable served later was kinda cute but too late.. The key lime pie as desert was too too sweet..
(3)
Phoenix X.
Excellent steak, also it looks like their seafood is very good. I would like to write a longer review but the steak was plain excellent. Service was not that great, which I was surprised b/c of the prices on the menu. I think I had a bad waiter there, but no reason to bash the place. I would go back if I am ever in this part of philly in the near future.
(4)
Aaron T.
Had to send my meal back the last time I ate there. For a place that prides itself on steaks and seafood you'd think the delivery would be flawless. Too many other options out there for average performance.
(3)
D J.
Love it, I have been a 837 club member for years and always have a good meal no matter which location I eat at and I have tried quite a few of them in may different cities. The staff is always knowledgeable and have never let me down when making a wine recommendation no matter what price be it high or low.
(5)
T B.
My visit to the Palm, Philadelphia proved that no matter what location you visit you will always be treated like family at the Palm. We started the evening off at the bar. The drinks are served quickly and were at least 9oz for mixed drinks. Wine drinkers have the option of 6oz or 9oz by the glass. A very nice option. When we were ready to be seated, we asked for a booth and one was provided, even if we were just a couple. Our waiter, explained all the specials and allowed us to set our own pace of the meal. The veal chop, chicken parm, and clams were all prepared as requested and to perfection. The side dishes were also prepared as directed, when you ask for hash browns well done that's exactly how you get it. I felt just as home at the Philly Palm as a do at 837 2nd Ave.
(4)
Mai H.
My favorite time to go is when they have soft shell crabs on the menu. I pretty much love their whole menu. It's pretty much an 'older type of crowd' place, which i don't mind because it very much less obnoxious when I want a tame bar to sip ketel cosmos and watch the phillies in peace.
(4)
Linda R.
Love, love, love this place. The food is consistantly well made. The wait staff is attentive and they're always gracious about correcting anything that isn't to your satisfaction. We love sitting at one of the front booths where it's private and much quieter than the main open area. We eat there at least 4/5 times a year.
(5)
bill s.
Had a private dinner for graduation weekend. Everything was done right. The staff was easy to work with ahead of the event. The food was excellent. Perfect steaks, lobster and fish dishes. Service was first rate. Great evening.
(5)
patricia c.
I had dinner with some co-workers here yesterday and we left happy :) With restaurant week coming to an end, how can we not have dinner here? I had the lobster bisque, filet mignon & cheesecake. OMG from start to finish, we were all pleased. We each tried different desserts and we shared...they were all good! Love love lovooed the food and the service.
I ate at The Palm with my wife during restaurant week. We had high expectations and it didn't really meet any of them. I had the lobster bisque for my appetizer, which was the best item of the evening - it was tasty, but nothing special. We both had the filet, which was ok but not worth the $ if we were paying full price. The "signature half and half" (half homemade potato chips, half stringy fried onion things) that came with our steaks was tasteless and unsatisfying. I had the key lime pie for dessert - which was good, but seemed like it had been taken out of a box. Overall I'd say this place isn't living up to its reputation - I guess its popular among the "power lunch" crowd - but we went there for the food, not the image, and on that front it's severely lacking.
(3)
Amanda F.
Let me preface this by saying that I can definitely see why this is one of my dad's favorite restaurants, and also why it would have more intrinsic appeal for a 55 year old steak and Scotch loving gentleman than it would to me. However, I still had a pretty fantastic meal at the Palm for his birthday dinner. The ambiance is pleasant, if a little dated looking (the shtick of having caricatures of famous people is a bit lost if you only recognize 1 in 50), but the service is great--not too obtrusive, but definitely on the ball, and really just very nice. Prefacing this, again, with the caveat that I haven't really eaten red meat in over 11 years, I tried a bit of my mom's steak and it was actually very good, although the 9 ounces was a little daunting to order on my own. Not to mention the 14 ounce behemoth that my little brother ordered. All of the steaks looked lovely on the plates, cooked exactly as ordered, and accompanied by a port wine demi glace that took the richness of the meat into decadence. I had crab cakes with a mango chutney, and they were tasty and surprisingly light, so delicate that they fell apart beneath my fork. They had a nice citrus edge from the lemon wedges accompanying them, and the minisculely cubed bits of mango and other fruit. My boyfriend, who also does not eat beef, ordered the chicken parmigiana and we were both a bit shocked when it came out. It was not just chicken parmigiana, it was an entire PLATE of it. Literally, an entire plate covered from end-to-end in chicken. It looked a little like a small pizza. But that also tasted very good, there was just no way one person could tackle that on their own. The sides were also great. We ordered the three cheese potatoes, which did not last long at all, the asparagus with garlic and oil, and the wild mushrooms, which I think were my favorite--a nice assortment with a good earthy heft. The dessert tray almost gave me a heart attack when they brought it out--they show you the actual portion size, and the six-layer-cakes (chocolate and carrot) were so gargantuan that they actually looked like they just took a cake and quartered it and served one of the portions. We tried the key lime pie and the cheesecake, and after all that food, it felt a little unnecessary, but split between everyone was a nice, sweet, custardy finish. Basically, don't come to the Palm unless you are on a totally empty stomach, are prepared to take some food home with you, or would like to feel like a glutton. I can't really see myself coming back here on my own (namely because it's super pricey and I don't really have the stomach capacity for this on a regular basis), but for special occasions, especially those involving old-fashioned dads, I could definitely see myself recommending it.
(4)
Loriann F.
Last night I had a less than spectacular experience at the Palm Restaurant in Philadelphia. Fortunately, the food was not the source of the problem. With the exception of my filet, which was definately cooked well done as opposed to the medium I requested, the meals of the three members in my party were sufficient. It was the service, that really altered our perception of the restaurant. The reason why my two friends and I (three women in our late 20's) had decided to celebrate a holiday gift to ourselves at the Palm was because my two friends had experienced a lovely meal with their parents here just three months earlier. This was why we were so disheartened by the service we received. From the moment we sat down, we had the feeling that we were being treated like individuals that lacked the sophistication or food knowledge to eat at, what is described as, a fine dining restaurant. Our server, essentially, interacted with us in a way that was more befitting a waiter at TGI Fridays. He lacked the professionalism which should be a prerequisite for an employee working in such an establishment. His dialogue was apathetic and his banter was distracting from the experience as a whole. He was slow to clear our table between courses and to process our check at the end of the meal. He seemed, as a whole, to be disinterested in our experience. Overall, we had better interaction and service from the bus boy. The food alone was simply not enough to justify the price we paid. I've had more interesting dishes and better service at local BYOBs for a fraction of the cost. This is why we will be celebrating our special occasions elsewhere in the future.
Yeah, I know it's just steak... but it's a damn good steak, and even better than the steak? Hash browns and creamed spinach! Best ever. I had not been in here for almost 9 years and the same staff was there, and they remembered ME. That speaks volumes, in my book...
(5)
Ryan C.
The Palm is nostalgic for me. My dad loves this place, so we have gone since I was a kid. We now bring my siblings kids with us for a big family Holiday gatherings. That's why I can say it's 'good for kids.' The waiters are nice to the kids, it's already loud so no one cares about the noise, and they love the caricatures on the walls. Famous people all over the walls and sometimes even sitting down. This place is great. Great steaks, huge lobsters, big wedge salads, huge deserts. If you like food, you will not be disappointed. Everything is pretty standard, but the highest quality of that item you can get. It's not very trendy, but it's good if you are taking people our for a biz dinner.
(5)
MDM D.
The lobster is the die for. Great food, great staff. One of the best restaurants in the city for food. Atmosphere is so-so. It's the usual Palm set up.
(5)
Laurie B.
: Let me start by saying, I worked there for 4 years. The steaks are the best quality in the city, one of only two steakhouses in the city that use USDA Prime beef. It's loud, boisterous and fun. The servers are either superb or horrible. To make sure you get a good one, ask for Merri, Vance or Randy. Randy is slow but precise, Merri is fun and thoughtful and Vance is the traditional suave Italian waiter you'd expect from the Palm. The bleu cheese and mozzarella are individually great. The creamed spinach, hash browns and and (onions and chips) are best. The 16oz NY Strip, Bone-on 20oz New York strip or Colorado Lamb Chops are the best choices for meat eaters. For veal get the Martini or Picatta. For seafood, the crab cakes are on par with the best I have ever had, also available as an appetizer even though it's not stated on the menu. The martinis are huge and the female bartenders are the best in the business: fast, gracious and very entertaining. Let Jim know that I sent you. Noise level gets extremely high on Saturday nights.
(4)
sarah b.
Price: Overly expensive, $37 entree with no sides Food quality: Swordfish overcooked, bland, and waaayy too thick. Brussels sprouts singed. All our plates were very hot which would imply food had been sitting out Service: rehearsed and proficient but then inattentive when our server wanted to go home Drink options: had wine which ran on the expensive size Meh.
(2)
Arthur K.
we think this is the best restaurant to eat in Philadelphia. The service is great. The portions are generous. The steaks are fantastic. The seafood is excellent. if you drink the cocktails are wonderful. anybody who's anybody eats here all the local TV people and politicians all eat here. it's simply the best place in Philadelphia.
(5)
Heather S.
I'm not a 5 star giving gal, but I had a fantastic meal and all around wonderful experience. We arrived & were seated right away. An adorable Italian gentleman brought bread & lovely compliments to our table. The waiter came over took our drink order and shared the evenings specials. Our table ordered a dozen Maryland oysters and salad. The oysters were sweet and meaty. As we waited for our first course I decided I was extra hungry and needed a wedge salad. I called the server over to tell him I was starving and wanted to add a salad, & within 2 mins my salad was in front of me. Shortly thereafter we got the oysters and other salad. They definitely treat a lady like a lady. We finished our appetizers, ordered a bottle of wine and then our entrees arrived. My lobster was perfectly steamed, by special request since they usually broil it, and that sweet gentleman came back to do extra cracking on it. Yes, it arrived cracked he just did a little extra. The steaks looked gorgeous, and the green beans with pancetta & pine nuts was the perfect recommended side. We finished dinner & out came the dessert menu. I don't usually order dessert, but they had a flourless (also 100% gluten-free) chocolate cake so the table shared it. The steaks were cooked perfectly, rare for my husband, and med-rare for the other guest. My lobster was sweet and lucky me also came with roe. What a treat! The waiter was attentive, knowledgeable and friendly. It was a top notch experience.
(5)
Vicky H.
Came in here late Sunday afternoon looking for oysters since Sansom Street Oyster House was closed. Big mistake...the oysters were puny and unremarkable. Not just small, but maybe the size of a pea. Not worth $18 for a half dozen. However, the crab meat cocktail was great and the bartender made great Bloody Mary's. This looks like a nice place, but don't go here for oysters.
(3)
Adam L.
I have heard some mixed things about the Palm over the years and finally got to try it out myself. If you go in expecting some sleek modern restaurant and menu like Starr or Garces, you will be disappointed. The Palm looks back (to me at least) to my grand parents generation. The place looks like it came out of the 1950s or 60s, complete with waiters in jackets. The thing is, the place is not tacky, worn, or over done; just well done. The menu is classic high end Italian fare combined with high end steaks. Plenty of veal, pasta, and seafood options (so it is vegetarian friendly). I got the veal marsala and loved it, the veal was perfectly cooked. Finally, the service was just impeccable. I usually don't like chains, but the Palm was great.
(5)
Larry C.
Just a standard in great steak and lobster feasting great staff and drinks low noise and a general of feeling you will eat and drink the best there is Larry
Eh. Weird fries... That's first thing I remember about this place. Humongous and lack of flavored stack of fries.. Shared burger and fries and fried calamari and cheese cake. The burger was ok. Just ok but we all know Philly is the burger central. You don't need to eat burger here. I am usually go for fries than burgers when I order this dish. I think I know good fries... For some reason Palm's fries had literally no flavor. Didn't even oily anything. It's crunch but I wasn't sure what I was eating. Ended up left most of dish. Cheese cake was only thing I liked. It was like thick cheese cake from juniors. On offense, I love those commercial kind. Destroyed cake and left and never looked back.
(2)
Scott K.
Always liked the Palm NYC locations. Went to the Philly location and it was fantastic. Service was excellent, food was great and they were extremely accommodating
Service was really good, however, the food was just ok. I dunno if my co workers hyped up the place a lil too much, but I thought the items I had were on the bland side. Lobster Bisque Soup- This was probably the best thing I ate here. Most places tend to over salt their bisque soups, but this place was great! You also get real chunks of lobster too. But for the price, you would think they would give more pieces instead of a measy 3-4. Calamari appetizer - The breading was nice and crispy and they give a good amount, but it lacked serious flavor. It needed some seasonings on the thing. I just tasted flour! Even the marinara sauce that was provided was kind of bland. Lobster Salad - It was ok. They gave a good amount of Lobster and had tons of ingredients in it, but some of the ingredients seem like it didn't belong together. Some parts were good, but then I got to others and was like "did that belong in this salad?"
(3)
Jerry M.
Really enjoyed dinner at the Palm. I love the decor. The service was impeccable, our waiter was highly attentive, friendly and made excellent drink and menu suggestions. Special orders are eagerly accomodated. I had the salmon which was perfect. Our group occupied a table for a long time and at no time did we feel rushed. Overall i highly recommend the palm for a great fine dining experience.
(5)
Angela H.
I ordered the crab cake entree for $$$ and was surprised by how meek the meal was in comparison to price. The crab was great quality, there were 3 mid-sized crab cakes with a side of pineapple and mango topping. I also shared the creamy goat cheese mashed potatoes for $11. The potatoes were definitely tasty but after a few bites it was a bit too heavy. In hindsight, maybe I should have added a veggie but for the price of the entree it should be part of the meal. We also ordered a drink with hibiscus, which was so-so and a $12 dud. The complimentary table bread was fresh and I loved the slice with raisins and nuts. Service was 100% on their game and the restaurant was well kept. My guest and I shared the in season fruit dessert and it was paired with a dollop of whipped cream. The dessert was lite and a great way to end our heavy meal. Overall though, overpriced and I'd prefer to go over the top elsewhere.
(3)
Michael K.
I have to say that the dinner we had this past Saturday evening was fantastic. We shared the prime double cut new york strip 36 ounce steak as our main course but we started with the colossal lump crabmeat cocktail and the crispy calamari fritti and finished with the new york cheese cake and the 7 layer chocolate cake. The service was perfect as usual. The atmosphere is always upbeat and fun.
(5)
Chris D.
I took my mom to Palm prior to a show we were attending at the Kimmel Center. Our reservation was at opening time (5pm) so I'd expect everything to be cooked to order. We both ordered veal dishes and both were good but to me not worthy of the high price charged by Palm. I felt as though both dishes were prepared earlier and held in a steam table to keep it hot since both orders were brought to table within maybe 10 minutes of us placing the order. I may be wrong but it didn't taste like something cooked to order. The server was fine but not stellar. I'd have to think about it first before going back to Palm.
(3)
Lea T.
One of my favorite staple steak restaurants, the feeling is much more supper club than a chain steakhouse. Always a consistently delicious meal with excellent service. Join the 837 club to earn points and a free entree on your birthday. Happy hour "prime time" at the bar features $5.50 appetizers. Love the assorted bread basket. The wedge salad and lobster bisque are classic to start- I'm in love with the 14 oz. filet mignon. Then for dessert you MUST try a huge slice of the chocolate cake or the carrot cake.
(5)
TuongVy P.
Went here at around 7 pm as a party of 5 with no reservation, but the wait time was not bad at all. The staff was friendly and the restaurant atmosphere was warm and cozy. I wouldn't consider our experience to be anywhere near noteworthy, but their bread basket was unique, with varied kinds of bread. I shared the 14-oz. prime New York strip with my brother and it was enough to satisfy the both of us. The steak was delicious and well-cooked. We also had the asparagus with the I think, Hollandaise sauce, and that was delicious.
(4)
Ron H.
Excellent service. Friendly waiters, traditional steakhouse vibe with steaks that always deliver the taste your expect. Slightly more formal than some of the other steak houses in the neighborhood, but not so much that you need a jacket or tie to feel comfortable. Tomato salad with buffalo mozzarella is a classic starter as is both the wedge and the caesar salad. The lobster bisque is a crowd favorite and if you're a lobster fan, they're known for their oversized lobsters (4+lbs) to order by yourself for a filling meal or to share at the table and make a surf and turf for everyone. Lunch and happy hour specials are worth checking out on a regular basis, and the bar area usually isn't too crowded so you can watch a game and enjoy a enjoy a drink with some good apps without the usual sports bar crowds.
We love the Palm, the folks are all hard working staff and very accommodating. The Steaks a among the best in show and the crab cakes, forget a about it. The Palm began as an Italian restaurant in Manhattan and they make the best chicken or Veal Parm in the city. The secret ingredient is Muenster cheese ....Crazy Good and huge portions. Try the Steak Tartare if they will make it for you off the menu. The creamed spinach and Brussel sprouts in brown sage butter and lemon zest were ok...but a large slice of carrot cake made us forget these picayune flaws. A definite regular haunt for us. The service is spot on and they will treat you like a VIP every time. In the fall Nov-May, they had some colossal Stone Crab Claws form Florida that were amongst best we've had outside of Joe's Stone Crabs.
(4)
Vichet O.
I like a lot of things about you, Palm. I like your chutzpah, and your crazy caricatures plastered all over your walls. I like your location in the beautiful Bellevue. I like that you have a "can go anytime" vibe because you don't have a super strict dress code. But, when it came to food and drink, I felt like something was a little bit lacking for me. For one, I consider it a primal sin that you don't have various Philly beers on tap. You're a steak joint, man! Maybe most of your clientele is cool with paying 8 bucks for a 12 oz bottle of local beer, but I'd at least expect a full pint. Come now. As for your entrees, I did enjoy my steak. I got the larger of the two filet mignons, medium rare, with a wild mushroom sauce. The sauce was delicious. I will go back, just for that. However, the steak, though cooked perfectly, just didn't seem like a cut of meat that would be in keeping with your reputation. It wasn't bad. I can't say that. In fact, it was pretty good, and being the larger portion of the filet, near the base, I couldn't realistically hold the same expectation of tenderness that I'd reserve for a small filet. But, I didn't order my food thinking "I'm in the mood for pretty good." It was definitely chewy in some places - not because of fat or gristle, but simple because that particular cut was chewy in some places. I wasn't about to send it back, because 80 percent of it was velvety as butter. But, all the same, I felt that at least 95 percent of it should be butter-like in texture, being that it's a 50 dollar cut at a respectable steakhouse. Your sides were alright. Who can say no to hash browns and wedge salads? Hint: not me. Maybe I just had some bad luck. I'll be back, and maybe go with a ribeye instead. And maybe some hard liquor.
(3)
Joe G.
Very large portion and the service was great. Pasta was on the salty side. Salad could have been better.
(3)
Mister T.
Terrific experience all around. We made reservations off the cusp, yet we were accommodated. We were late getting into the city, and were concerned about the restaurant holding our reservation. They did, and were very pleasant about it and informed us that we could come whenever we arrived. Ambiance was ...interesting. Cartoon caricatures located all over the walls. Consisting of local celebrities, including popular sports figures. Lighting was dimmed perfectly. Our server was pleasant, informative, and attentive to all our dining needs. Bread and drinks were brought to the table quickly, after inquiring if we were in town for a show. Food was outstanding. My crabcakes were so tasty, that the side of sauce was not necessary. But I still ate it anyway because it was superb. The mango medley salsa complimented the crabcakes very nicely as well. We would happily come back to this restaurant in the future.
(5)
Mike W.
Excellent meal. Our server wasn't very friendly, but the food was spot on. Definitely not the most affordable place but a deal during restaurant week. Worth a visit
Came here to celebrate my roommate's 21st with his parents and a couple other friends. This seemed like a frequented restaurant for birthday celebrations (so much so that they ran out of candles for the day). Compared to the several other steakhouses in Philly, I can see this being the best choice for such an occasion. FOOD: 4.5/5 We started with two appetizers - calamari and scallops. Both were decent but not anything that was shocking, though wrapping bacon with scallops was definitely a good idea! For the main course, I had a 9oz filet and it was definitely not disappointing. I'm used to NY Strip so in comparison I felt it was missing some flavors, but it was made exactly to the temperature I asked for and super delicious! We also had two sides - goat cheese mashed potato and green beans. The goat cheese mashed potato is absolutely amazing and definitely worth going back for. I also tried the seared tuna, and though I was a bit overwhelmed with the amount of sesame that covered the tuna itself, I thought it was pretty tasty. As a warning, the tuna was pretty rare, so expect it to taste like having sashimi. For dessert, I got the creme brulee and also dried the flourless cake. The creme brulee was definitely the one to go for. SERVICE: 3.5/5 I was a bit disappointed they didn't have any candles left. I think an hour and half worth of dinner time was enough time to run next doors at Rite Aid, which they said they were going to do but didn't. Aside from that, the waiter was very attentive and helpful. AMBIANCE: 4/5 As I mentioned before, this is the perfect steakhouse in town for birthdays. Not too quite (Butcher & Singer), not too corporate (Barclay Prime), not too open (Del Frisco's), and not too noisy (Brazilian steakhouses). We sat in a semi-private table, and it seemed like most of the larger tables were somewhat enclosed and separate.
(4)
Amy C.
Came here for a birthday dinner. Had never been and heard great things. I had the prime rib special, it was ENORMOUS. Because of its size, it was kind of room temperature, even cold all the way through. Caesar to start was good. A la carte side of green beans was yummy. The goat cheese mashed potatoes definitely tasted like goat cheese, I thought they would be more whipped. This was one of the most expensive restaurant I've ever been to and I've had better steak. I prefer Capital Grille and Morton's.
(3)
Matt G.
Came here for a dinner on a Friday. Both steaks were slightly overcooked. Everything else was fine, but not spectacular. Nice looking place and good service, bar has decent cougar potential.
(2)
Patrick F.
Steaks were cooked to perfection..but service lacked a bit and the ambiance was eh.. Food was delish though and I'm about the food when it comes to a good Steak Dinner. The meat wont disappoint!! Its a Steak house..who needs good service anyway..Have you ever been to Luger?
(4)
Stephanie S.
I came here for a work dinner and was very excited based on what I'd heard about the restaurant. However, I would describe my experience as underwhelming. I ordered the filet mignon with a bernaise sauce. They brought it out (slightly overcooked, but no big deal) without the sauce. I tried to catch the waiter's attention to ask for sauce, but the service was very fleeting. I noticed that no one else had sauce on their steak either, and I'm not sure whether they ordered their steak plain or if they just left the sauce off. Being that it was a work dinner, I let it go. The steak was still good, but I think if I cooked it myself it would have tasted the same. As far as the decor- the caricatures were interesting and it's fun to eat at a restaurant that has some personality, but I was surprised at how casual looking the place was. For its upscale reputation, I was expecting something a little fancies. I was also unimpressed by the sides. Typically nice steakhouses have delicious sides, but theirs were just OK. The Palm prices are comparable to Del Friscos and Capital Grille, but I would say the quality of food at the other restaurants is much, much better. Knowing that you can get so much better for the price you pay, I wouldn't choose to eat at the Palm again.
(3)
Gaz H.
Good food but a bit skewed on the cost per yum.
(4)
Stas W.
This restaurant would have received 5 stars if we were rating based on Service. Our server was very attentive and nice. Everything is served Al La Cart. The food was fairly bland, the dishes were unimaginative, and it was extremely expensive. The Alcoholic beverages my wife had were strong. (not sure if that's good or bad) The Decor was pretty nifty.
(2)
Justin B.
The Palm is situated on the lower level of the Bellevue with access directly off the street (broad). They have a lovely little bar right inside where you can post up whilst waiting to be seated. The bartenders are very friendly and it sets the tone for what is going to be a great dinner. I had the Surf and Turf (Steak & Lobster). The steak was as expected... fantastic. The Lobster was actually lightly grilled and was displayed very nicely. The addition of lemon and garlic butter had me wishing I ordered surf and surf. Overall a fantastic night spent with a colleague and my wife. Tab was like 6 bills for 3 people but that's most likely due to the seafood tower and wine as the dinner menu prices were $$$ not $$$$ lol. Obviously the Palm is world renowned and this particular location is definitely up to snuff.
(4)
Ninja K.
Overpriced mediocre bar food. Nothing special at all except for the wait staff.
(2)
Sean M.
Not bad for for the price. Steak was good, sides were good. Cesar salad had way too much dressing. The large table of guys celebrating God knows what were extremely obnoxious, pissing off most people sitting in that area. Our server asked them to keep it down, which should have been done by a manager. ( no balls) They did comp our overpriced bottle of wine for the inconvenience. All in all the food was good. Not as good as Mortons or Ruths but also not as expensive. Probably give them another try in a couple of years.
(3)
J C.
Incredible cuisine . From the appetizers to the dessert you will be impressed. I don't know who can eat that whole lobster they serve...it's huge. Delicious nonetheless . Elegant dining. Can be for business as well easy. Become part of the club, it's worth it.
(5)
Heather A.
Family favorite spot for special occasions. Food is amazing!! Steaks are cooked to perfection. Sides are family style and delicious. Salads are always cold and crisp. Service is very attentive. My group generally includes 6 or more ppl who ask for customized salads and they always come out just as ordered. The bar is fun and the happy hour is well priced. Desserts are phenomenal. Been here 20+ times and have never been disappointed!
(5)
Chris K.
I had a damn good 9oz filet and my wife had some awesome lamb rib chops. For sides we had goat cheese mashed potatoes and Brussels sprouts. They were out of the first 2 bottles of wine we asked for but we had the "manager" "surprise" us with a red as we described and he was spot on. All in all an excellent night out. Atmosphere was unusual for us in that caricatures were all over the walls. It reminded us of a really upscale stereotypical Jewish deli (which we love) but it was odd for the prices charged. That aside it was great!
(4)
David B.
I guess mine is the worst kind of review, a negative one based on one disappointing visit. I went to treat myself to a nice dinner and it was so mediocre, the pea soup insipid, the salad nothing special, but my entree worst of all, swordfish "blackened". It had off spoiled flavors, its spice was boring, and its garnish was so cold as to make me shiver.
(2)
Don N.
$4.25 for an 8 oz diet coke. I ordered two of them. Ugh. Lobster bisque was pretty bomb - great taste and a good amount of lobster. It was creamy but not overwhelmingly so. Sea bass was piping hot, juicy, and a decently large cut. The corn with it was just plain weird, though, as it was cold and didn't complement the fish well due to its temperature. Creamed spinach was excellent. Wasn't intending to eat the entire individual portion but the sea bass plus scoop of weird corn wasn't as substantial as I thought it'd be. It wasn't too creamy, salty, or spinachy. Delicious. All of this cost $70 after tax and no tip yet. Overpriced? Yes. Would I come back? No. I've had better for a lot less. Maybe fish is more expensive in PA than in CA... Or maybe this place is a ripoff.
With the caricatures on the wall, I felt like I was in the least pretentious steakhouse ever. We started with the Sesame Seared Ahi Tuna (very fresh and tasty, although only 5 slices of tuna) and the Mixed Green Salad (fresh, but not very exciting). With the Double Cut Filet Mignon, you get 5oz more meat for $4 more compared to the Filet Mignon...so obviously, I went for the double cut! It was cooked perfectly, although I found the chimichurri sauce (on the side) a little saltier than I would have liked. Sadly, neither of our sauces made it home with our leftovers, so be sure to specify. We loved the Goat Cheese Mashed Potatoes and garlicky Leaf Spinach; the 50/50 is a very fried dish of potato slices (think big homemade potato chips) and onions, which we probably could have skipped. We managed not to over eat and were looking forward to ordering dessert...until we saw the 4-digit calorie count next to some of the dessert options. And then we were done. After joining the 837 rewards program in which $1 = 1 point, you too can get your image on the wall for a mere 15,000 points. If you've been looking for a worthy life goal, maybe this could be it for you.
(4)
Philly C.
Had New Year's Eve dinner here with the wife. I'm not gonna focus on the service so much because it was obviously crowded and I allotted for that . I wanted to really like this place going in. Just didn't happen . If this place was at a different price point maybe my review would be a little different, but it's not . They wanna be a top tier steakhouse in Philly and they just fall short. Ordered the NY strip for two medium rare, comes out a little over medium . We didn't wanna wait to send it back so we ate it . It was beyond tough and really lacking any flavor at all. For such a pricey steak I was really disappointed. The sides were ok, spinach and potatoes . Nothing was past average .. Just ok overall. If this were a road house or outback type place I wouldn't complain but for what they charge u expect better.. This is truly the opposite of the saying u get what u pay for cause here u clearly don't .. Too many better options to return here
(3)
Michelle M.
Amazing wedge salad and they make an excellent dirty martini! I've only sat at the bar and the bartenders are always very friendly
(5)
Mandy H.
This was my first time at a Palm. The decor, with caricatures of famous people and policitians, while most likely their signature thing, seemed a little dated and chintzy to me. I came for a Restaurant Week lunch, as I probably wouldn't have thought to try this place otherwise. I had the caesar salad, salmon, brussels sprouts, and cheesecake, which is essentially their "business lunch", just a few dollars cheaper for Restaurant Week. The food was very good and the other two people really enjoyed their meals as well. The server was nice, but things moved pretty slowly (maybe because it was a smaller lunch crowd?) Overall, I enjoyed the food and would check out a Palm restaurant in another city if I was in a pinch for a safe bet, but in Philly there are so many other options, I don't know if I'll be back.
(3)
Amy A.
BF and I went for an anniversary dinner. Our server, who's name escapes me, was fantastic. I'm a sentimental fool, so I like to take pictures and souvenir's from our experiences. Our server asked if he could take our picture and then kindly gave us two extra lobster bibs to take home. He was friendly, attentive, and if only I wasn't so old, I could remember his name. We ordered the lobster for 2. It came with a choice of soup or salad. I had the arugula salad and BF had the lobster bisque. Both yummy. The 4 lbs nova scotia lobster was great. Not as sweet as Maine lobster. I couldn't finish my 2 lbs. I was so full. I vaguely remember ordering two sides, asparagus and a potato, but I couldn't bare to take any room in my tummy away from the lobster, but they looked great. It was an enjoyable experience. I feel like it's a little overpriced without the monthly specials they ran and BF had purchased a gift card earlier and only paid $50 for $100. Going there was a night treat and a lovely way to celebrate our time together.
(4)
Jamie M.
This review is for drinks only. Although the drinks were strong, our bartender wasn't overly hospitable. Most places I go to get service instantly (on a monday when the bar only has 2 other patrons that have already been served) and the bartender introduces themselves and all those types of social niceities. It took at least 5 minutes for him to acknowledge us and he pretty much just poured our drinks and split. (My companion originally raved about this place or I would have suggested finding another place nearby) Oh well, the drinks were strong, but we only stayed for one apiece before moving on to the next place. Not overly impressed, especially given that lunch down the street and the hotel service at the Bellevue was spot on. EDIT- I did want to add that someone from the Palm has apologized for the experience and has promised to share it with their customer care team. (5/9/12)
(3)
Shelby D.
Delicious. Everything from the salads to the entrees, sides even the expresso was fabulous. The customer service was awesome. I would definitely recommend.
(5)
Amanda K.
Great atmosphere, service, and food! Cannot wait to go back!
(5)
Garden H.
BY FAR, BEST RESTAURANT WEEK MENU. Out of all the steakhouses on Philadelphia restaurant week, the palm has the most solid course menu. To start you can choose the oysters (I would come back just for that!), which was the perfect appetizer to lead me to a great 9 oz filet mignon. I also tried the beet carpaccio with fried goat cheese (appetizer) which was a really surprising and great blend of flavor I would have obviously never been able to think up myself. For dessert, the new york cheesecake was a quite literally the cherry (or raspberry) on top!
(5)
Corinne M.
Ok, it's hard to review this location because every other Palm I have been to has been impeccable. I don't know if I'm fairly assessing this location based on its own merits (or lack of), or against the other better locations. I gave it 3 stars because of the lobster special and key lime pie. 1. I will say we were seated immediately. But, had a reservation, and in a half empty restaurant we were seated in the corner between the bar and the wait station. VERY annoying and FAR too much traffic. Had the place been crowded it would have been forgivable, but with the lack of customers it pissed me off. 2. Holy crap the service. Really? I have dined at other Palms in the country and have received thank you cards a week after coming home--I couldn't even FIND my damn waiter half the time. Again, half empty. Friday night. I get that you're working during the cheap lobster special, but I went without a drink and my busboy got my coffee. We sat for entirely too long without acknowledgment. That's just unacceptable. ESPECIALLY when we are member of the 837 and ALWAYS referred to by name at any other location. 3. The menu. Mostly the same stuff, but Atlantic city had better EVERYTHING. The lobster here WAS great, but so much wasn't. My key lime pie was tasty, but it wasn't even half the size you'd get at other locations (for the price I was the bigger piece, plus we always share). 4. Speaking of portion size, where the hell were they here? That's the big thing at the palm--big portions. Nothing was right, except the lobster--that was big. 5. I really cannot say enough about how poor the wait staff is here. I have to repeat: I'm called by name at any other location, I've received cards from WAITERS, and I've been doted on EVERYWHERE else. Did I complain to management? No. Why? I don't mess with people who touch my food. I just can't. I hope management looks at this and makes some changes. I don't hate it, but that's because I do have a soft spot for the Palm. I love the name. Please, guys, make it better. You shouldn't be half empty at 8pm on a Friday. There IS a reason.
(3)
Julie D.
I came here for the business lunch special ($20 for a 3 course meal) and was very pleased! The service was excellent, waiter was very attentive and friendly. The food was great. I had the steak with mashed potatoes. My steak was cooked well and the mashed potatoes were creamy and delicious. The meal did not make me feel heavy or sleepy afterwards and it was the perfect amount of full and satisfied. I haven't tried anything else on the menu but I will definitely come back for the lunch special!
(5)
Tommy J.
Wow! Perfect choice for restaurant week. 5 stars for each meal. Caesar salad ... best I ever had. Perfectly blended and fresh unlike most other Caesar salads. 9 oz. Filet Mignon ... best I ever had. Incredibly tender and flavorful ... much better than the one I had at Bobby Flay's Steakhouse in Atlantic City. Tiramasu and Caramelized Banana Cream Pie ... best I ever had. Creamy and delicate. Did I mention the 4 choices of bread for starters. Service was excellent. If your looking for a great "bang for buck" choice for restaurant week this is it!
(5)
Connie K.
Overpriced. They charge almost the same price for food as R2L but the environment is not up to the level of r2l, not to mention the service. We had steak and salmon. Both were over cooked. The salmon was not fresh. This restaurant charges way to much for what it offers. Do not eat here.
(2)
Carol C.
There are SO many things wrong with this place I don't even know where to start. 1) Complimentary bread: hard as ROCK. 2) By the time the server came to take our order, we had already eaten all our rock bread, which took a REALLY long time considering those things were breaking our teeth. 3) Appetizers: The soup tastes SLIGHTLY better than Campbells chicken noodle soup... but for 7x the price. 4) Our drinks come out AFTER our appetizers come out. Makes sense...? 5) Main course takes literally 30 minutes to come out AFTER we finished our appetizer. And what do you know? Our steaks come out COLD. Who wants to pay $43 for cold steak? 6) Steak tastes better at Denny's. No joke. and costs about $30 less. Salad also uses soggy iceberg lettuce. What, couldn't afford the extra 50 cents for better lettuce? 7) Served our side dishes on the same plate. Wait, what? Too lazy to wash dishes as well, I see. 8) Got flourless cake - the ONLY highlight of our meal, and the only reason why this place isn't getting one star. But why am I eating my cake while my main AND appetizer plates are chillin empty right next to me? Pretty sure even Denny's clears your appetizer plates before your steak comes out... 9) THE ONE AND ONLY time our server comes to us in the 2 hours we are annoyingly and reluctantly waiting there is to give us our check. and the final 10) WTF is going on with your decorations?! If you're going to charge ~50 for a steak, might wanna remodel your interior. To sum it up: HORRIBLE service, soggy/rock solid/cold/dry (all at the same time) food, and UGLY ambiance. DON'T WASTE YOUR TIME HERE! I really don't understand how this place has high ratings.. this place should be SHUT DOWN.
(1)
Sarah T.
My boyfriend and i went here over Labor Day Weekend. We had reservations at 8 and were able to get in a little early. IT WAS SO LOUD. The table are very long and since it was so loud it was hard to have a normal conversation!!!! So irritating. We started off with the Caesar salad it was good. Tasted very fishy. I had the linguine and clams. For $25 it was just ok. The clams were gritty!!!!! Not ok. My boyfriend got the Ribeye steak and said it was cooked to perfection and tasted extremely good. It was an ok dinner, not intimate in the slightest. It was good for one time, but we probably won't be back again.
(3)
Kara M.
It was Sunday night--Day 1 in a conference I was attending at the Hyatt. I was looking for a nice, mellow place for a good glass of wine and some red meat. Lucky me, the Palm is right there in the lobby! It was a Sunday, so the crowd was dreamily thin. I sat myself down at a nice high-table in the bar area and ordered a DELICIOUS burger and a glass of red. The waiter, Ryan, was just attentive enough, making sure I had enough water but largely leaving me to my book and the Oscars (on mute.) My burger was over too soon, but it sure was lovely while it lasted.
(4)
Lilli C.
I came for happy hour at Palm which was pretty good. It wasn't too crowded, but the clientele were mostly 60yo men in suits and haggard looking business women. Although they don't have a happy hour drink special, they do have a pretty sweet happy hour for food from 5-7PM and 9-closing off their bar menu. For only $4.50 I enjoyed some delicious lobster BLT sliders, crab cakes, and chicken parm sliders...all very delicious. The original price of these items are all 12 or more. The bartender was really polite and naturally they had Palm beer on tap which is one of my favorite.
(4)
Carrie C.
I was wavering between 3 and 4 stars for my experience at the Palm, but I had to settle on 3 stars because I just didn't want out feeling as happy as a 4 star experience should make me. With that said, however, it was still a lovely dinner. My boyfriend and I chose the Palm as our one restaurant week experience while he was in town. We walked in fully expecting our socks to be rocked. The decor is classy, but not stifling, rather cozy, and quirky. Immediately upon entering, we had our coats checked and were seated at a lovely table next to a window. I decided to order from the restaurant week menu ($35 for a three course meal), and my boyfriend got enticed into ordering a special of a four course trio of filet mignon meal for $49.95. My dinner consisted of: - Ahi Tuna tartar & King crab in Avocado shell with cilantro pesto: Beautiful plating and a lovely fresh start to a meal. The flavors of the tuna, avocado, and crab meat were all mild and paired nicely with the cilantro pesto. - Shrimp and Clam Posillpo with Black linguini pasta: It was so cool to sea black linguini! While the sauce was nothing really out of this world, the clams were a bit too salty, and the shrimp was a little too chewy, the consistency of the pasta was perfect. Overall, an enjoyable dish, but nothing spectacular. - Chocolate Banana bread pudding with dulce de leche: I loved it, but it might not be what you expect. The bread pudding is very solid and has a texture more like moist muffin with dulce de leche on top. It tasted like banana bread with a kick of chocolate in it, and I thought it was delicious. The boyfriend's meal consisted of: - Lobster bisque: Delicious. Creamy but not too thick. - Trio of Filet Mignon with Lobster and Crab: Unfortunately, my boyfriend and I were both pretty disappointed with the filet mignon. Although he likes his meat medium rare, he ordered it medium for me (so sweet). They were actually kind of tough and dry and not too flavorful. However, we looked at other ones that were served to other tables that were a bit more rare inside, and it looked much better. So unless you love the taste/texture of well-done meat, go with medium rare. - Steamed asparagus: How special can steamed asparagus really be? Apparently not very special because this asparagus did not taste seasoned at all. It was a nice healthy side, but it was definitely something we could have made at home. - Creme Brulee: Amazing! The creme brulee had a beautiful sugar layer on top. It also had a little kick of lemon to it, which I loved. It was smooth, creamy, and just delicious. Overall, it was an enjoyable meal with large portions and yummy food. However, for $100 for the two of us, we expected our worlds to be rocked, and we left feeling just okay about dinner. I might go back again to try other things, but I definitely am not dying to go back. So while the food is good and the service is polite, it just did not live up to our expectations and to the price tag.
(3)
Matt C.
Just a classic steakhouse. You can never go wrong coming here unless your expectations are for something this place isn't. Don't expect creativity with seasoning, don't expect modern flavor fusions of any kind. Do expect the best cut of beef money can buy cooked simply & perfectly so the flavor of the meat itself can shine, do expect a really tastey lobster, do expect decadent desserts (the cheesecake is crazy good). The side dishes leave something to be desired but you're not here because of the cream spinach, are you? The service is second to none, the wait staff is simply exceptional.
(5)
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Address :The Bellevue Hotel,200 South Broad St at Walnut
Philadelphia, PA, 19102
Takes Reservations : Yes Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch, Dinner Parking : Garage Bike Parking : Yes Wheelchair Accessible : Yes Good for Kids : No Good for Groups : Yes Attire : Dressy Ambience : Classy Noise Level : Average Alcohol : Full Bar Outdoor Seating : No Wi-Fi : No Has TV : No Waiter Service : Yes Caters : No
Jessica M.
I feel like The Palm is one of those places that has a really good reputation, so people just keep thinking it's great. They do happen to be running a really great special right now (until the end of November), which is $50 for a surf and turf dinner (a filet and choice of Oscar style, a lobster tail, or shrimp scampi), salad, side and dessert. This is a legit deal because the 9oz. filet runs about $40 on its own. 3 of my party of 5 ordered this special. The food was pretty good, but I definitely wouldn't say it was the best meal I've ever had, or even the best steakhouse meal I've ever had. There just seemed to be something lacking from each component. My salad of mixed greens was fresh and crunchy, but the dressing was missing flavor. The steak was cooked perfectly, but again, fell short on seasoning. The lobster tail was a good size, but was overcooked. My favorite part of my dinner was the sides: the three cheese potatoes, mashed potatoes and creamed spinach were all pretty solid in flavor and texture. The service was pretty good, but not great. I'd go back to The Palm, but I probably wouldn't choose it over trying somewhere new, and I would definitely order differently.
(3)jessica l.
The food here is good and portions are very fair, given the steep prices. The staff is courteous and on the ball as far as service. The atmosphere is spirited and decor a bit tongue-in-cheek. If you're looking for an upscale "Cheers" -esque type dining experience, this is your place. My mother and I were seated promptly upon arrival. We were greeted within a few moments of our arrival and drink orders were taken. Our cocktails arrived quickly and did not disappoint. We were given sufficient time to look over the menu and consider the specials with ease. I selected the lobster cobb salad and my mother had a caesar salad and Veal Marsala. She thought her salad was a bit heavy but I tasted it and it was delicious. My hearty salad with chunks of fresh lobster, avocado, and crisp lettuce was just what I wanted, and portioned just a bit larger than I could finish. We were too full for desert, but would've loved to have tried the key lime pie.... Overall, the restaurant is cheery, clean and welcoming. I found it a bit overpriced and there's a certain refinement missing here, which is why I only gave three stars.
(3)Bai L.
Ok fish, bad steak
(2)David A.
Did not expect to be wow'ed like this. Ok..starting with a Caymus Special Selection is a great start. Had the crabmeat cocktail (awesome) with spicy cocktail sauce then an amazing swordfish steak that looked like a bone in filet mignon. It was a daily special. Best swordfish ever. Good service and not a single complaint! Lots of great steakhouses in Philadelphia. Add this one to the "A" list.
(5)GusGus R.
GREAT food here, I would recommend to anyone who has the money to go.
(5)Trish C.
People say to come to Philadelphia for the cheesesteaks, but I say come to visit the Palm. We went for a business dinner and there was a prix fixe menu, just under $40 for a starter and main course. "Damn, that's expensive just for two courses?!" you say. Well, the first course I chose was a smooth, rich lobster bisque with fresh lobster as garnish, a meal in itself. Sigh. My main course was the petite fliet, which they topped with fresh crab and hollendaise (yes, feel the arteries clog) and a side of some kind of thrice-baked cheesy potatoes. Not a bad price after all for steak and seafood. And orgasmic chocolate cake for dessert. It's like a lava cake where they were able to bake the moist lava right into the cake itself, so it just melted, not like fudge, but like ice cream. Lordy. Oh, did I say service was stupendous? It was. They didn't even bat an eye (although they did crack a smile) when they asked if I needed anything else at the end of the meal and I requested some "fat pants".
(5)Wendy W.
oh how i love thee... the palm is your classy high end steak house. it's not pretentious nor stuffy nor does it pretend to be. when you come here, expect one thing... high quality steak cooked right. if you want to be pampered, the palm is not the best place... i mean, it's a steak house! i highly highly recommend the fried calamari. it's a heaping plate of fresh squid nicely battered and fried to perfection. and to help clean your palate, there are thin slices of jalepeno and lemon zest, battered, deep fried and mixed in with the calamari. genius!! the steak... yummm~ ny strip, rare. with each bite you can taste the nurturing this steak went through. slice after slice, our rare steak did not end up swimming in a pool of blood (which you would see in lesser rated steak houses). after our well executed dinner, i felt ready to retrieve to the smoking room for brandy and cigars. that's the kind of mood the restaurant sets. if you appreciate a nice cut of steak, the palm is there for you.
(5)Renata M.
This was my first time going to the palm and it was phenomenal. We were seated promptly for our reservation and service was right on point the entire night. Our table started with lobster bisque (very good), Capri salad (amazing mozzarella), and Calamari (only Ok). For dinner we had the Porterhouse steak and it was cooked perfectly and clearly a really high quality cut of meat worth every penny. The Ribeye was also very good. Veal parmigiana was a huge portion and very traditional but next time I would only get steak here. The sides were good but nothing to really talk about. Chocolate cake for dessert was moist and delicious, but hard to eat after the meal of course. After trying most of the high end steakhouses in Philadelphia, I have to say this is now probably my favorite and I will definitely be going back!
(5)Jaclyn B.
Came here for Thanksgiving last year. We had excellent service, a beautiful window booth, and plenty of options. The fam decided to forgo the traditional turkey; there was delicious steak, spinach, salad, potatoes au gratin, and devious chocolate martinis! It was so good, and decadent. I'm not crazy about the decor, and the bar could have more seats. All in all it was a great experience.
(4)Lauren B.
One of the better Palm Restaurants out there, of course none of them are better than 837 Second Avenue, but that aside, this location was terrific. I was in Philadelphia last week and we went here for dinner. It had a cozy bar area that was not too overcrowded. The bartender was so nice and chatted us up about where we were from and the differences between the original Palms and their nationwide counterparts. He bought us a round of drinks and as soon as we were ready, we were seated at a table. We requested a booth, and the hostess was happy to accommodate our party of two. When we sat down it was relatively empty, but filled up fast. Everything we ate was, of course, prepared perfectly and the staff made us feel right at home. Definitely one of the better Palms out there.
(4)Zanna H.
Steakhouse = large portions Business express lunch = large portions quickly Other than a few snags this was a really nice dining experience. The service was great, very attentive and helpful. The food was good but not great. The gentleman's steak filets were not evenly cooked. He ordered medium, one was medium rare and the other well done. So I guess they balanced out to medium. Also it was a bit bland. The cottage fries are really potato chips. This was disappointing since I expected something along french fries or home fries lines. Also they tasted a tad stale, so my recommendation is to get the veggie of the day instead. I opted for the chicken parmigiana which was a huge portion and very good. I took home half of it to save room for the dessert. Their NY style cheesecake is nothing short of spectacular. It was dense but silky. Not sure if this is the best choice for a business lunch unless the plan is to go back to the office and nap. But it was still very enjoyable.
(4)Hope S.
Love this place. The lobster does not even need any butter because it is so sweet. I am not even a big steak fan and love the Palm's. People and waitstaff are nice and quick. I have always had a wonderful experience here.
(5)Laura A.
Incredible restaurant week experience. From the atmosphere, to the service, to the food. All top notch. I knew I would enjoy it just from walking up the stairs, through the revolving doors to get there. Lets start with the bread basket. YUMMY! A huge fan of the variety and the whipped butter. I went with my brother and my parents and we all ordered off the restaurant week menu. Two had oysters to start and two had the fried goat cheese. THAT CHEESE with the combination of the flavor from the beets... A+. That right there is why I love fine dining. The men of the family said the oysters were great, they must've been considering they didn't offer us women any. Now, onto the main course. I got the scallops and when the other entrees came out, I had a feeling of regret. Then, I tasted it. The flavor of the orzo and the red pepper broth really complimented the seafood. Not going to lie and say I still wish I got the pork chop though. Both of my parents ate it right down to the bone. My brother enjoyed his filet, as always, and was hesitant to share with me. Of course I made him. Now, onto dessert. Men got cheesecake, women got CARAMELIZED BANANA CREME PIE. Yup. It was as good as it sounds. The only regret I have was forgetting to instagram it before I devoured it. Thanks also to our server Norman who was a lovely addition to the food on our plates! Will definitely be back.
(5)Abby W.
Where to begin? I came here for a RW lunch with some ladies from work- wouldn't have been my choice but I wasn't the organizer. we had a group of about 12 ladies, which could account for some of the service issues, but it literally took an hour and a half to get through apps and entrees, by which point we all knew we had to get dessert wrapped up and hustle back to work. I got the soup of the day, seafood gumbo, and it was GOD-AWFUL. Thick and pasty, no spice level to speak of, the "seafood" was chunks of most likely old fish that gave the whole thing an unpleasant fishy taste, and there were some slices of very mild andouille hanging around in there. It was truly just a bad soup, Campbell's could have done better with soup from a can. Everyone's mixed green salads looked decent but the Caesar salads had brown lettuce. Pretty much everyone ordered steak and some opted to swap the mashed potatoes for broccoli rabe from the fish of the day option. Thus, it should have been possible to identify everyone's steaks according to doneness and whether or not they had potatoes. Well, the plate I ended up with had potatoes and a steak done medium-well when I had ordered rare, Dawn's steak was bloody rare when she had asked for medium rare and came without potatoes as she had requested, and the other rare steak at the table went to someone who had ordered medium. The plates were the most sad presentation, or lack thereof, that I've ever seen at a place charging $30+ for its entrees. Literally it looked like cafeteria fare when they brought it out. Greyish brown steak with barely a grill mark and some thin unexciting brown sauce poured over top next to a glopped-on scoop of mashed potato. It looked like Salisbury steak from middle school. The cottage fries were dry and terrible and hardly got touched, I can't vouch for the corn (vegetable of the day, not even a real vegetable thanks guys), but I hear the broccoli rabe was good. My dessert's still sitting next to me so I guess that'll be a final test, but I seriously doubt it could convince me to ever spend money at this place again. Philly's full of great restaurants so being both bad and expensive is totally inexcusable.
(1)Jill T.
I went to the Palm with my girlfriends for restaurant week. The service was atrocious. From the start our server was OBVIOUSLY annoyed that we were there for Restaurant Week. I am not sure why he was surprised, it was Restaurant Week after all. Our evening went something like this: 7:30- brought to our table by the very nice host 7:35 - server brings us menus - not including Restaurant Week special menu 7:40 - server asks if we have questions about said menu, asks if we would like wine ... at which point I mention we do not have a wine list and I ask also for the restaurant week menu- server rolls his eyes and walks away 7:50 - wine list and restaurant week menus appear. knowing he's frustrated i order a relatively expensive bottle of wine ($60 for something I'm quite sure I saw at the liquor store for $10). He's still not happy. 8:10 - wine arrives- Server takes dinner orders - he's still annoyed 8:40 - dinner arrives- we've been here for over an hour already- we're starving. 9:15 - server checks on us - i ask for check 9:45 - check arrives Just look at the timeline... that's really all you need to know about our evening. There were 4 of us- and while we weren't spending hundreds of dollars each, he still got a nice tip from us, so why, oh why, was he so rude and annoyed? Did he not get the Restaurant Week memo? WTF! As for the food- it was OK. I've had better, but it was enjoyable. I'll return with my husband NOT during restaurant week and see how that goes- because I think the poor service swayed my feelings about the food.
(2)Casey C.
Late Monday night at about 9pm on Halloween. Staying at the Hyatt at the Bellevue. I've heard great things about Palm so we stepped inside. Wine menu was thorough and while I enjoy a great wine and understand that there is a huge markup at restaurants, I still couldn't bring myself to purchase a 9oz glass at $22, for a bottle that I know retails for about $12. The green apple martinis with Belvedere were yummy (and strong!) and fairly priced ($14) relatively speaking compared to the wine list. The tenderloin beef carpaccio was amazing! The greens garnish was nicely tossed with a light but flavorful dressing with a nice crispy potato chip. Lamb chops were perfectly cooked (med rare) in light butter. A little disappointed in the fillet as it seemed a little small for the price and the sauce was a little thick in consistency and flavor. We had ordered asparagus after placing the dinner order when we realized the meals would not come with a vegetable (I mistakenly ordered the lamb chops rather than the Monday night special of leg of lamb with asparagus). It took way too long for us to get the asparagus (we were almost done with entree) especially considering there were only two other diners at this point. But the asparagus was perfectly cooked, crispy without undercooked and nicely seasoned with garlic and butter. The waiter didn't check in on us often, but told us later that he didn't want to bother us as we looked engulfed in conversation and he didn't want to seem like he was pushing us out. He chatted with us about the neighborhood a bit when I asked about Halloween in Philly and when we asked about the comic decor (the history is cool but i still find it kind of tacky). Overall the service was a little stiff in the beginning and while Palm as a great reputation, I don't think that overall it was worth the price.
(3)Lance O.
Went for Restaurant Week. Only three entrees were offered, Glazed Salmon, Shrimp Scampi, and Filet Mignon. The scampi was probably the best dish with huge shrimp, very fresh was how one person described it though one person said the linguine was soft and the other said her's was hard. The other two entrees were good though we both thought it strange that all we got was the protein, no green beans, no potatoes, just the meat. For dessert, everyone had the Tiramisu. Huge slices and yummy. Service was good. I'm only giving them three stars because for the class of restaurant, I expect more from the food and service. One thing of note and my gratitude to our waiter for pointing out that the Cali red wine I picked was $20/glass. I ended with a French red which was good (pinot noir).
(3)Margaret D.
The Veal Martini is fabulous, steaks are good, and the creamed spinach is probably the best I've ever had. Classic American steaks, seafood, and Italian food, prepared very well. Attentive service. Pictures on the wall are a little dated: We sat under the caricature of Arlen Spector and had never seen him before with brown hair!
(4)Bret C.
A former colleague and I met here for lunch. After a friendly conversation with the manager we were seated and promptly greeted by our server who told us of the specials and took our drink order. He was friendly yet professional, efficient, and most accomodating. He willingly modified some of the sides to our liking and packed-up items we hadn't finished to take home. The food was fresh, flavorful, and well portioned. The twin filets were done just as we requested and were accompanied my mashed potatos and creamed spinach. The shrimp and crabmeat salad was delicious with just enough fresh greens and plenty of seafood. The flourless chocolate cake can't be beat! The atmosphere is warm and welcoming with an abundance of natural light.
(4)Christopher R.
Elegant, friendly, sincere staff in such a comfortable setting. But, forget all that, for I was on a mission: All the way from Orange County, CA, I had sought great soft-shells (and to see family and the new Barnes Museum). This is it, a buerre blanc ladled below the best I've had since Deux Cheminees (a former restaurant that was part of Philly's "Restaurant Renaissance").
(5)Elise W.
Goodness, I had a bad experience here :-( Food: The lobster sliders were not very good. They were drowned in mayo and the lobster salad oddly tasted very sweet...it was very strange. The brioche bun was not toasted and there was too much bun for the proportion of lobster salad. Customer Service: I have never had worse customer service. In fact I left the restaurant crying! I was given a gift card from my employer which was not honored at the restaurant. I was told by two individuals (the manager and general manager) that they would help me out and honor the gift card, and yet in the end... it was not. It is sad that... this is how customers at a restaurant are treated. Point is.... I spent $60 on mediocre hotel food that could have been spent on a better meal at my neighborhood gastro pub. An overpriced, dishonest place for sure. Perhaps their steaks are good... but on an interpersonal level... the character of this establishment is lacking.
(1)Chris C.
Merrie is a great server and made the visit special again. Will return to the Palm every time I am in Philadelphia.
(5)Laur T.
3.5 stars Been here for lunch a couple of times (hmmm perhaps I should have joined the 837 club? ;p) Not sure how the Singaporean Chicken got its name... in fact one of my colleagues asked me out of curiosity and I could only laugh it off. I don't believe I know this dish! Actually turned out better than expected when I tasted a little piece of it. I've had the lobster bisque, onion soup, various sides, crab cake among others. Service is fast (great for lunch!) but guess I expected a little more from the Palm...
(3)Tom D.
We were hungry, in Center City, on a Friday night, at 8pm with no dinner reservation. A quick check on OpenTable on my phone showed no available reservations for hours anywhere around us, with the exception of the High End Steakhouses. That made sense because that Friday also happened to be Good Friday ... Next problem is that we're dressed for a little Mexican restaurant, not a Steakhouse ... great. After some quick discussion we decide that we're most likely not to get rejected at The Palm. I mean they have cartoons all over the walls, they'll tolerate jeans and polo shirts, right? Figuring it's our best chance we head to the Palm. Just as anticipated they welcome us in without hesitation and even better we're not the most dressed down group there. We're seated right away and our waiter, Gabriel, is there instantly. We're ordering drinks and he's running down specials. When he leaves to let us digest the menu, that's when the dilemma sets in. We're Catholics in a Steakhouse on Good Friday. Running through the options I'm conflicted, on one hand I've been good all Lent and here I am at the last meal on the last day on the other hand if I'm spending that much on dinner I should get what I want, and I love steak. Gabriel returns to take our order and starts around the table, my dining partners go crab-cake, crab-cake, tuna and now it's to me. I'm thinking fish but then come to my senses, I mean there are plenty of reasons I'm going to burn, I doubt a steak is going to be the tipping point. NY Strip it is. My steak came out and it was cooked perfectly and was very good but not great. With the competition all around them they need to be serving 5s, this steak was a 4. Perhaps it was just God mad at me ... The mashed potatoes and au gratin potatoes were both pretty good as well. But again they need to be serving 5s and these were both 4s. So for the rating I'm going food 4, ambiance and service both 5s. Since Yelp won't let us give 4.5 stars I'm going with a 4. 5 stars is for perfection and The Palm didn't quite make it this time.
(4)Jen L.
I've never eaten a full meal here, have just shown up for drinks and snacks at the bar. The crowd is varied - sometimes you get the old folks who you'd think would be wintering down South, sometimes there are a few politicos, and there's usually a douchebag or two in attendance. The glasses of wine are pricey - more expensive than at the Ritz - but they have some pretty sweet appetizer dealios between 5-7pm and after 9pm.
(3)Diana M.
This is easily the best dining experience of my life. The filet mignon literally melted in my mouth. The service was top notch. And since we were first time diners they sent a huge slice of chocolate cake compliments of the house.
(5)Carrie E.
This is the ideal place to go to dinner if your Aunt Nana / Grammie Mom Mom is coming to town and you want to impress them. The Palm is a grown up restaurant, for sure, but if you can get past the somewhat stuffy attitudes and live with the signature caricatures all over the wall (a Palm tradition) you'll discover that the food is pretty good. Meat eaters will love the steak - it's all butter - and the mashed potatoes were so good that I would have licked the plate were it socially acceptable.
(4)Caroline V.
Great first time at The Palm although it would have been nice to know they always have a lunch prix fixe, not just during restaurant week. Service was very good and a great experience. Our lunches were delicious. Twin tenderloin filets with caramelized onions, wild mushrooms, Bordelaise sauce and mash potatoes was good, not fantastic. We also had the fish special of the day - stuffed lobster, tasty but a little small. Good size for lunch I guess but it was hard to eat with just a regular fork. The vegetable of the day was cottage fries and onion strings. This came out smaller than it looked for the lone diner next to us (we had 3 people) and it was a little dry for our taste. The only real disappointment was the key lime pie (too sweet with strange consistency). If you like cheesecake though, there's is delicious! Very light and fluffy and HUGE. We still think it's a good lunch spot.
(4)Kathie H.
the NY strip may have the best flavor of any fine dine steakhouse out there!...however i would not say the same about the lobster, it was OK but definitely not worth the price and my lobster bisque soup was luke warm. The creamed spinach was to die for! the best German potatoes(they call them hash-browns), the dessert fresh berries and cream was perfect, they serve the best cup of coffee i have ever drank in my life!!! the service was 1st class,...not a cheap date by no means! $360.00 for three people then $27 for parking!.. overall this restaurant experience was worthy of the special occasion it was, "Father's Day"...,..great place to bring out of towners to show them our beautiful constitution center and liberty bell,,etc.. then this beautiful building(the bellvue) and an incredible dinner! we will be back!..
(5)David T.
Great Steakhouse, great salads, the 50/50 is awesome. 837 Club member myself, trying to spend the $12k to get my portrait on the wall..hah! But its great service and lunch is always reasonable if you don't want to shell out the big bucks for dinner.
(5)Jing G.
Another steakhouse review by a vegetarian.. Our company holiday party was here.. they obviously consulted with me on the choice of restaurant... ha. Anyway, the food, or what I had of the food, was okay. I can't really review this place for the food, as we had a set menu so I really didn't eat much except an appetizer salad. It does, as everyone else said, cater to the older crowd. I'm the youngest person at the firm and here I think I was the youngest patron when we went... the bartenders felt sorry for me since our company's HR lady was being particularly strict with what I could or could not drink so they snuck shots of Jack to me in a splash of coke. I think that earned them an extra star.
(3)Chris T.
There isn't much to say about The Palm that hasn't been said before. I will say however that the SERVICE is exceptional. If you are a steakhouse person, and I am, then you know what you're gonna get at The Palm, food-wise. But the service can make or break the meal, and at The Palm we have always had wonderful, friendly, professional and attentive service. Seriously, sometimes I think these folks are mind-readers.
(4)David C.
Went with a group of friends for restaurant week. I wasn't extremely impressed with anything specific, but I didn't have a horrible time either. It's a steakhouse that felt just like any other steakhouse...comfortable for my retired grandparents. The servers/assistants were not very quick with one of the number one services: water. Being that it was restaurant week, they tried to sell us on alcohol, but none of us drink, so there was the awkward removal-of-wine-glasses that took place, followed by our requests for water...just water. Not pellegrino, not bottled. The server went away for a few minutes and left us with our menus, only to return with his pad of paper to take down our orders. "Where's our water?" "Your water is coming soon." (Is someone collecting rain water from the rooftop reservoir?) We chose our restaurant week selections--most of us picked the canoli for dessert! I was looking forward to that. (the other selections were lame- rootbear float? chocolate cake?) The sweet potato fries were probably the best thing on my plate. Generously fried to a crisp. We finished up our entrees, and the server returned to ask us 'Who here ordered the canoli's for dessert?' most of us raised our hands. "I'm sorry but we've run out of them." Bummer. 5 minutes later, we watch as a parade of servers walk out with canoli desserts for the table next to us. DOUBLE BUMMER. Shit sucks sometimes, I guess. Stock your food supply! (Or make your desserts in-house.) Root beer float, it is.
(2)Annie L.
Loved the filet and three cheese potatoes, service was great. Should be $$$$ not $$$ on yelp. Steak was about $41 not including side items.
(4)Dan L.
The Palm Philadelphia is by far the best steakhouse in the city - and I have eaten at all of them. My most recent visit was a "date night" with me and my 3-year-old daughter. I had the 24oz Bone-In Ribeye with Lyonnaise Potatoes (they are not on the menu - so ask for them) and Broccoli with Garlic and Oil. My little one had a half-order of penne w/ marinara. She helped me devour the monstrous plate of broccoli too. Now this is not a usual Palm meal for me - as I skipped apps, salad, and dessert. The calamari is the best around - mixed with fried cherry peppers and lemon rinds. The softshell crabs with rabe are out of this world when in season. The wedge (ask them for bleu cheese crumbles and bacon on the side) is fit for 2. The West Coast GiGi (no hardboiled egg please) salad is a culinary delight - mixed with string beans, lettuce, peppers, avocado, and shrimp. For dessert - if you are a chocolate lover (which I am not and still love it) - the chocolcate cake is incredible. Also - they have a terrific bar menu that is heavily discounted between 5-7 and 9-close Mon-Fri. $1 Oysters and $3.50 Kobe Beef Sliders (for 3!!!) are a deal not to be passed up. Eric, Randy, Merri, and Dennis are all great waitstaff (among the rest who are also top-notch). Jim and Clemente run a tight ship. Julie and Phil will both treat you right at the bar. Enjoy!
(5)Rich C.
Amazing location, bar and setting in general. Great seafood (lump crabmeat appetizer is a WOW), but surprisingly the steaks were just ok. Ordered a 14 oz Filet, medium and it came out well done and very dry. Wine list is good, but like all Palm locations, very expensive. This is a nice place for an older crowd, but I do not anticipate returning anytime soon with so many other great choices in the city.
(3)Cindy W.
I love this restaurant! and have been here many times for birthdays, anniversaries...any exuse to come here!! The first time I came here, it was for my husbands birthday. Lets start off with the fact that I love a restaurant where you can either wear jeans and a shirt or dress up for special occasions, and you still get a fabulous meal. The restaurant has a very casual decor, with cartoon drawings of famous people. But the service and attention to detail is not casual. We ordered shrimp cocktail, a 5 lb Lobster butterflied and filled with crabmeat, a Porterhouse steak, side dish of broccoli and a bottle of Dom P. Everything was perfect!! We didn't feel rushed, even though we placed our order for the full meal. Between every course the waiter came over and brushed the crumbs and cleared the table. The food was perfectly cooked... the lobster was the best I ever had! There's just nothing better! Our bill came to $500.00 and $600.00 with tip. But this was a special occasion, this is not our normal dinner. If you join their membership club, you get "credits" built up from your dining visits and is good towards their cookbook or future dining. You also get great email offers for specials. Another time we went for dinner, they had a special for a "Lobster for 2" meal where you got a 4 lb lobster and a side dish/appetizer and dessert for like $75.00. If you wanted to, you could pay the additional fee for larger lobster. We would go and get this deal, plus add a steak for my husband. The check would come to about $150.00-200.00. This deal is usually around August. Another deal they had was a 3 course meal for $49.00pp, that was a recent special. They also have a great happy hour at two different times daily, at 5pm and I think again at 9pm, which is a great deal!! Delicious food for like $5-10 and great drinks, you can't beat it. My point is that, whether you spend $50.00 or $500.00 you will get a meal that is worth your money. You will leave happy and satisfied!!
(4)Red H.
I don't think of the Palm as a steakhouse... but I just had the best Ribeye steak I've had in a very long time. Much better than recent visits to Mortons/Ruths.
(5)Keira P.
Atmosphere was great. Food...eh maybe we didn't plan for the right expectation. Don't know why there were no sides for my steak and my friend's chicken. The vegetable served later was kinda cute but too late.. The key lime pie as desert was too too sweet..
(3)Phoenix X.
Excellent steak, also it looks like their seafood is very good. I would like to write a longer review but the steak was plain excellent. Service was not that great, which I was surprised b/c of the prices on the menu. I think I had a bad waiter there, but no reason to bash the place. I would go back if I am ever in this part of philly in the near future.
(4)Aaron T.
Had to send my meal back the last time I ate there. For a place that prides itself on steaks and seafood you'd think the delivery would be flawless. Too many other options out there for average performance.
(3)D J.
Love it, I have been a 837 club member for years and always have a good meal no matter which location I eat at and I have tried quite a few of them in may different cities. The staff is always knowledgeable and have never let me down when making a wine recommendation no matter what price be it high or low.
(5)T B.
My visit to the Palm, Philadelphia proved that no matter what location you visit you will always be treated like family at the Palm. We started the evening off at the bar. The drinks are served quickly and were at least 9oz for mixed drinks. Wine drinkers have the option of 6oz or 9oz by the glass. A very nice option. When we were ready to be seated, we asked for a booth and one was provided, even if we were just a couple. Our waiter, explained all the specials and allowed us to set our own pace of the meal. The veal chop, chicken parm, and clams were all prepared as requested and to perfection. The side dishes were also prepared as directed, when you ask for hash browns well done that's exactly how you get it. I felt just as home at the Philly Palm as a do at 837 2nd Ave.
(4)Mai H.
My favorite time to go is when they have soft shell crabs on the menu. I pretty much love their whole menu. It's pretty much an 'older type of crowd' place, which i don't mind because it very much less obnoxious when I want a tame bar to sip ketel cosmos and watch the phillies in peace.
(4)Linda R.
Love, love, love this place. The food is consistantly well made. The wait staff is attentive and they're always gracious about correcting anything that isn't to your satisfaction. We love sitting at one of the front booths where it's private and much quieter than the main open area. We eat there at least 4/5 times a year.
(5)bill s.
Had a private dinner for graduation weekend. Everything was done right. The staff was easy to work with ahead of the event. The food was excellent. Perfect steaks, lobster and fish dishes. Service was first rate. Great evening.
(5)patricia c.
I had dinner with some co-workers here yesterday and we left happy :) With restaurant week coming to an end, how can we not have dinner here? I had the lobster bisque, filet mignon & cheesecake. OMG from start to finish, we were all pleased. We each tried different desserts and we shared...they were all good! Love love lovooed the food and the service.
(5)Ryan W.
I have been to the Palm many times with my girlfriend and wanted to propose to her here and everyone here was very helpful and accommodating in making this happen. The managers were great, Jim, Beth, and Pat (I think? was very nervous when I walked in and met with him), and our server Gary was awesome as well as always. The proposal could not have gone any better!! Everything was top notch from the food to the service to the execution and planning. Everyone was very helpful and as always the food did not disappoint. I chose the Palm for the proposal because my girlfriend and I have never had anything bad or any bad experiences here and we have been here plenty of times. Everyone is always warm and friendly and the food is outstanding as is the wine selection which my girlfriend (now fiancé) loves!! The Palm always meant something to us before just for their great service and food and staff but now it means so much more if that's even possible!! Thanks again so much!!
(5)Joe D.
I ate at The Palm with my wife during restaurant week. We had high expectations and it didn't really meet any of them. I had the lobster bisque for my appetizer, which was the best item of the evening - it was tasty, but nothing special. We both had the filet, which was ok but not worth the $ if we were paying full price. The "signature half and half" (half homemade potato chips, half stringy fried onion things) that came with our steaks was tasteless and unsatisfying. I had the key lime pie for dessert - which was good, but seemed like it had been taken out of a box. Overall I'd say this place isn't living up to its reputation - I guess its popular among the "power lunch" crowd - but we went there for the food, not the image, and on that front it's severely lacking.
(3)Amanda F.
Let me preface this by saying that I can definitely see why this is one of my dad's favorite restaurants, and also why it would have more intrinsic appeal for a 55 year old steak and Scotch loving gentleman than it would to me. However, I still had a pretty fantastic meal at the Palm for his birthday dinner. The ambiance is pleasant, if a little dated looking (the shtick of having caricatures of famous people is a bit lost if you only recognize 1 in 50), but the service is great--not too obtrusive, but definitely on the ball, and really just very nice. Prefacing this, again, with the caveat that I haven't really eaten red meat in over 11 years, I tried a bit of my mom's steak and it was actually very good, although the 9 ounces was a little daunting to order on my own. Not to mention the 14 ounce behemoth that my little brother ordered. All of the steaks looked lovely on the plates, cooked exactly as ordered, and accompanied by a port wine demi glace that took the richness of the meat into decadence. I had crab cakes with a mango chutney, and they were tasty and surprisingly light, so delicate that they fell apart beneath my fork. They had a nice citrus edge from the lemon wedges accompanying them, and the minisculely cubed bits of mango and other fruit. My boyfriend, who also does not eat beef, ordered the chicken parmigiana and we were both a bit shocked when it came out. It was not just chicken parmigiana, it was an entire PLATE of it. Literally, an entire plate covered from end-to-end in chicken. It looked a little like a small pizza. But that also tasted very good, there was just no way one person could tackle that on their own. The sides were also great. We ordered the three cheese potatoes, which did not last long at all, the asparagus with garlic and oil, and the wild mushrooms, which I think were my favorite--a nice assortment with a good earthy heft. The dessert tray almost gave me a heart attack when they brought it out--they show you the actual portion size, and the six-layer-cakes (chocolate and carrot) were so gargantuan that they actually looked like they just took a cake and quartered it and served one of the portions. We tried the key lime pie and the cheesecake, and after all that food, it felt a little unnecessary, but split between everyone was a nice, sweet, custardy finish. Basically, don't come to the Palm unless you are on a totally empty stomach, are prepared to take some food home with you, or would like to feel like a glutton. I can't really see myself coming back here on my own (namely because it's super pricey and I don't really have the stomach capacity for this on a regular basis), but for special occasions, especially those involving old-fashioned dads, I could definitely see myself recommending it.
(4)Loriann F.
Last night I had a less than spectacular experience at the Palm Restaurant in Philadelphia. Fortunately, the food was not the source of the problem. With the exception of my filet, which was definately cooked well done as opposed to the medium I requested, the meals of the three members in my party were sufficient. It was the service, that really altered our perception of the restaurant. The reason why my two friends and I (three women in our late 20's) had decided to celebrate a holiday gift to ourselves at the Palm was because my two friends had experienced a lovely meal with their parents here just three months earlier. This was why we were so disheartened by the service we received. From the moment we sat down, we had the feeling that we were being treated like individuals that lacked the sophistication or food knowledge to eat at, what is described as, a fine dining restaurant. Our server, essentially, interacted with us in a way that was more befitting a waiter at TGI Fridays. He lacked the professionalism which should be a prerequisite for an employee working in such an establishment. His dialogue was apathetic and his banter was distracting from the experience as a whole. He was slow to clear our table between courses and to process our check at the end of the meal. He seemed, as a whole, to be disinterested in our experience. Overall, we had better interaction and service from the bus boy. The food alone was simply not enough to justify the price we paid. I've had more interesting dishes and better service at local BYOBs for a fraction of the cost. This is why we will be celebrating our special occasions elsewhere in the future.
(2)Elizabeth B.
Great food and great service!!
(5)Craig R.
Join their 837 Club before going. Tonight's special dinner menu was amazing. excellent Caesar salad, lots of great bread, excellent filet and sautéed spinach. Gary was my server and he deserves a raise!
(4)Bill E.
Yeah, I know it's just steak... but it's a damn good steak, and even better than the steak? Hash browns and creamed spinach! Best ever. I had not been in here for almost 9 years and the same staff was there, and they remembered ME. That speaks volumes, in my book...
(5)Ryan C.
The Palm is nostalgic for me. My dad loves this place, so we have gone since I was a kid. We now bring my siblings kids with us for a big family Holiday gatherings. That's why I can say it's 'good for kids.' The waiters are nice to the kids, it's already loud so no one cares about the noise, and they love the caricatures on the walls. Famous people all over the walls and sometimes even sitting down. This place is great. Great steaks, huge lobsters, big wedge salads, huge deserts. If you like food, you will not be disappointed. Everything is pretty standard, but the highest quality of that item you can get. It's not very trendy, but it's good if you are taking people our for a biz dinner.
(5)MDM D.
The lobster is the die for. Great food, great staff. One of the best restaurants in the city for food. Atmosphere is so-so. It's the usual Palm set up.
(5)Laurie B.
: Let me start by saying, I worked there for 4 years. The steaks are the best quality in the city, one of only two steakhouses in the city that use USDA Prime beef. It's loud, boisterous and fun. The servers are either superb or horrible. To make sure you get a good one, ask for Merri, Vance or Randy. Randy is slow but precise, Merri is fun and thoughtful and Vance is the traditional suave Italian waiter you'd expect from the Palm. The bleu cheese and mozzarella are individually great. The creamed spinach, hash browns and and (onions and chips) are best. The 16oz NY Strip, Bone-on 20oz New York strip or Colorado Lamb Chops are the best choices for meat eaters. For veal get the Martini or Picatta. For seafood, the crab cakes are on par with the best I have ever had, also available as an appetizer even though it's not stated on the menu. The martinis are huge and the female bartenders are the best in the business: fast, gracious and very entertaining. Let Jim know that I sent you. Noise level gets extremely high on Saturday nights.
(4)sarah b.
Price: Overly expensive, $37 entree with no sides Food quality: Swordfish overcooked, bland, and waaayy too thick. Brussels sprouts singed. All our plates were very hot which would imply food had been sitting out Service: rehearsed and proficient but then inattentive when our server wanted to go home Drink options: had wine which ran on the expensive size Meh.
(2)Arthur K.
we think this is the best restaurant to eat in Philadelphia. The service is great. The portions are generous. The steaks are fantastic. The seafood is excellent. if you drink the cocktails are wonderful. anybody who's anybody eats here all the local TV people and politicians all eat here. it's simply the best place in Philadelphia.
(5)Heather S.
I'm not a 5 star giving gal, but I had a fantastic meal and all around wonderful experience. We arrived & were seated right away. An adorable Italian gentleman brought bread & lovely compliments to our table. The waiter came over took our drink order and shared the evenings specials. Our table ordered a dozen Maryland oysters and salad. The oysters were sweet and meaty. As we waited for our first course I decided I was extra hungry and needed a wedge salad. I called the server over to tell him I was starving and wanted to add a salad, & within 2 mins my salad was in front of me. Shortly thereafter we got the oysters and other salad. They definitely treat a lady like a lady. We finished our appetizers, ordered a bottle of wine and then our entrees arrived. My lobster was perfectly steamed, by special request since they usually broil it, and that sweet gentleman came back to do extra cracking on it. Yes, it arrived cracked he just did a little extra. The steaks looked gorgeous, and the green beans with pancetta & pine nuts was the perfect recommended side. We finished dinner & out came the dessert menu. I don't usually order dessert, but they had a flourless (also 100% gluten-free) chocolate cake so the table shared it. The steaks were cooked perfectly, rare for my husband, and med-rare for the other guest. My lobster was sweet and lucky me also came with roe. What a treat! The waiter was attentive, knowledgeable and friendly. It was a top notch experience.
(5)Vicky H.
Came in here late Sunday afternoon looking for oysters since Sansom Street Oyster House was closed. Big mistake...the oysters were puny and unremarkable. Not just small, but maybe the size of a pea. Not worth $18 for a half dozen. However, the crab meat cocktail was great and the bartender made great Bloody Mary's. This looks like a nice place, but don't go here for oysters.
(3)Adam L.
I have heard some mixed things about the Palm over the years and finally got to try it out myself. If you go in expecting some sleek modern restaurant and menu like Starr or Garces, you will be disappointed. The Palm looks back (to me at least) to my grand parents generation. The place looks like it came out of the 1950s or 60s, complete with waiters in jackets. The thing is, the place is not tacky, worn, or over done; just well done. The menu is classic high end Italian fare combined with high end steaks. Plenty of veal, pasta, and seafood options (so it is vegetarian friendly). I got the veal marsala and loved it, the veal was perfectly cooked. Finally, the service was just impeccable. I usually don't like chains, but the Palm was great.
(5)Larry C.
Just a standard in great steak and lobster feasting great staff and drinks low noise and a general of feeling you will eat and drink the best there is Larry
(5)Anna L.
Our original intent was to enjoy Happy Hour specials in the bar prior to a concert we were attending at the Kimmel Center. We had stopped in for a drink the previous afternoon and were intrigued by the Happy Hour food specials which in my opinion were fairly priced. However once the bartender showed us the full menu, we quickly changed our minds as we were hungrier than we originally thought. We started with a couple appetizers - the Lobster Tempura off the Happy Hour menu and the Bacon Wrapped Scallops. The Tempura was a small plate with three decent sized lumps of lobster, lightly battered and fried then served with a sauce that gave an Asian flair - simply delicious. The other dish featured four large scallops wrapped in bacon, seared and served with a balsamic reduction. I really enjoyed the balsamic reduction with this dish - a nice change to the sweeter chili sauce I normally see served with scallops. For our meal, my husband and I split the bone-in filet, medium rare and ordered sides of sautéed spinach and au gratin potatoes. The filet was thick and cooked perfectly. This was one of the better steaks I have had out in a restaurant. The sautéed spinach was not overly cooked and the garlic was not overpowering. The au gratin potatoes were scrumptious - fluffy potatoes with just the right amount of cheddar, gouda and parmigiano cheese. Overall a delicious meal and no issues or extra charge with us splitting a plate. I would have liked to see a few more "by the glass" selections of wine, but I had no issues finding a glass I could enjoy with the steak. Drinks were delicious and pours were generous (speaking from a previous visit). Nice selection of after dinner drinks as well. Décor was kitschy and interesting with all the caricatures. This would be a nice spot for not only happy hour, but a intimate, romantic meal or a group dinner with friends. Prices are on the high end and all sides are a la carte, but that is to be expected in a high end chain such as The Palm. I will stop back in when I visit Philadelphia in the future!
(4)Eunni C.
Eh. Weird fries... That's first thing I remember about this place. Humongous and lack of flavored stack of fries.. Shared burger and fries and fried calamari and cheese cake. The burger was ok. Just ok but we all know Philly is the burger central. You don't need to eat burger here. I am usually go for fries than burgers when I order this dish. I think I know good fries... For some reason Palm's fries had literally no flavor. Didn't even oily anything. It's crunch but I wasn't sure what I was eating. Ended up left most of dish. Cheese cake was only thing I liked. It was like thick cheese cake from juniors. On offense, I love those commercial kind. Destroyed cake and left and never looked back.
(2)Scott K.
Always liked the Palm NYC locations. Went to the Philly location and it was fantastic. Service was excellent, food was great and they were extremely accommodating
(5)Jill L.
If the Palm was located in a strip mall in some far-flung suburb, with no other steakhouses/fine dining in the area, I think I'd give this more stars. But there are a dozen better restaurants, at the same price, within a 5 minute walk. I visited the Palm for a work dinner. I had never been, but I knew it was a Philly institution back in the day, so I was eager to try it out. The first thing I noticed was the odd décor- all the caricatures of old celebrities and "celebrities". It was a bit strange. The next thing I noticed was the poor service. Now, had we been a few blocks away at a pub or a casual BYOB, the service would have been fine. But you expect more when you are paying $50+ for a piece of meat. For example, they completely messed up one of the drink orders and then ignored our table for a good half an hour, while most of us sat without beverages. Now onto the food. I thought the food was just ok. I mean, a steakhouse is a steakhouse. My steak special came with a side of horseradish mashed potatoes that were good for the first few bites, but then just became overwhelming. Also, most of our table complained their meat was overcooked. I also tried the mushrooms (just ok) and the brussel sprouts (again, just ok). Like I said in the beginning of this post- there are just too many other good steakhouses (Capital Grille, Butcher and Singer, DelFriscos) within spitting distance of the Palm for the poor service and mediocre food. If you are coming for a work event, I'm sure it'll be fine, but if you want a special night out on your own dime, I'd check out some of the other offerings in the city.
(2)Thuy H.
Service was really good, however, the food was just ok. I dunno if my co workers hyped up the place a lil too much, but I thought the items I had were on the bland side. Lobster Bisque Soup- This was probably the best thing I ate here. Most places tend to over salt their bisque soups, but this place was great! You also get real chunks of lobster too. But for the price, you would think they would give more pieces instead of a measy 3-4. Calamari appetizer - The breading was nice and crispy and they give a good amount, but it lacked serious flavor. It needed some seasonings on the thing. I just tasted flour! Even the marinara sauce that was provided was kind of bland. Lobster Salad - It was ok. They gave a good amount of Lobster and had tons of ingredients in it, but some of the ingredients seem like it didn't belong together. Some parts were good, but then I got to others and was like "did that belong in this salad?"
(3)Jerry M.
Really enjoyed dinner at the Palm. I love the decor. The service was impeccable, our waiter was highly attentive, friendly and made excellent drink and menu suggestions. Special orders are eagerly accomodated. I had the salmon which was perfect. Our group occupied a table for a long time and at no time did we feel rushed. Overall i highly recommend the palm for a great fine dining experience.
(5)Angela H.
I ordered the crab cake entree for $$$ and was surprised by how meek the meal was in comparison to price. The crab was great quality, there were 3 mid-sized crab cakes with a side of pineapple and mango topping. I also shared the creamy goat cheese mashed potatoes for $11. The potatoes were definitely tasty but after a few bites it was a bit too heavy. In hindsight, maybe I should have added a veggie but for the price of the entree it should be part of the meal. We also ordered a drink with hibiscus, which was so-so and a $12 dud. The complimentary table bread was fresh and I loved the slice with raisins and nuts. Service was 100% on their game and the restaurant was well kept. My guest and I shared the in season fruit dessert and it was paired with a dollop of whipped cream. The dessert was lite and a great way to end our heavy meal. Overall though, overpriced and I'd prefer to go over the top elsewhere.
(3)Michael K.
I have to say that the dinner we had this past Saturday evening was fantastic. We shared the prime double cut new york strip 36 ounce steak as our main course but we started with the colossal lump crabmeat cocktail and the crispy calamari fritti and finished with the new york cheese cake and the 7 layer chocolate cake. The service was perfect as usual. The atmosphere is always upbeat and fun.
(5)Chris D.
I took my mom to Palm prior to a show we were attending at the Kimmel Center. Our reservation was at opening time (5pm) so I'd expect everything to be cooked to order. We both ordered veal dishes and both were good but to me not worthy of the high price charged by Palm. I felt as though both dishes were prepared earlier and held in a steam table to keep it hot since both orders were brought to table within maybe 10 minutes of us placing the order. I may be wrong but it didn't taste like something cooked to order. The server was fine but not stellar. I'd have to think about it first before going back to Palm.
(3)Lea T.
One of my favorite staple steak restaurants, the feeling is much more supper club than a chain steakhouse. Always a consistently delicious meal with excellent service. Join the 837 club to earn points and a free entree on your birthday. Happy hour "prime time" at the bar features $5.50 appetizers. Love the assorted bread basket. The wedge salad and lobster bisque are classic to start- I'm in love with the 14 oz. filet mignon. Then for dessert you MUST try a huge slice of the chocolate cake or the carrot cake.
(5)TuongVy P.
Went here at around 7 pm as a party of 5 with no reservation, but the wait time was not bad at all. The staff was friendly and the restaurant atmosphere was warm and cozy. I wouldn't consider our experience to be anywhere near noteworthy, but their bread basket was unique, with varied kinds of bread. I shared the 14-oz. prime New York strip with my brother and it was enough to satisfy the both of us. The steak was delicious and well-cooked. We also had the asparagus with the I think, Hollandaise sauce, and that was delicious.
(4)Ron H.
Excellent service. Friendly waiters, traditional steakhouse vibe with steaks that always deliver the taste your expect. Slightly more formal than some of the other steak houses in the neighborhood, but not so much that you need a jacket or tie to feel comfortable. Tomato salad with buffalo mozzarella is a classic starter as is both the wedge and the caesar salad. The lobster bisque is a crowd favorite and if you're a lobster fan, they're known for their oversized lobsters (4+lbs) to order by yourself for a filling meal or to share at the table and make a surf and turf for everyone. Lunch and happy hour specials are worth checking out on a regular basis, and the bar area usually isn't too crowded so you can watch a game and enjoy a enjoy a drink with some good apps without the usual sports bar crowds.
(4)Tony D.
It's been a good year and a half since I have visited this location on Broad Street. I always enjoyed coming here, and used to be an 837 club member. After trying a few other steakhouses in the city, I felt the Palm didn't quite hold up, so my visits became much less frequent. We came Saturday night for Valentine's Day. We were seated at exactly 7:30 (the time of our reservation) and immediately greeted by our waiter Gary who was excellent. For starters we had the lobster bisque soup and calamari. I really enjoy the calamari here, as I think the marinara sauce is one of the best I have had. One of these days I am going to try a pasta dish here, but so far I can never get away from the steak. We shared the NY strip for 2 (36oz). The steak was cooked perfectly (medium rare) with a slight char. I thought the ends were a little tough however. It was not the best strip I have had, but definitely not the worst. We also shared the au gratin potatoes. They were excellent. The décor here is also more casual than say Barclay Prime, but this evening most of the men had on a sportcoat at least. My wife was amused by all the caricatures on the wall. If you have never been to a Palm, this is what they are known for. We didn't expect to get free entertainment with our dinner, but we did. A table was seated right next to us with a gentleman wearing a bright red velvet sport coat with a matching red fedora. He also had on a long gold chain and charm, and two gold rings on each hand. His wife was wearing a matching red dress with leopard skin belt. They mentioned to me that they had their picture on the wall, so they were obvious regulars. Everybody sitting around us had a good laugh, but the couple were nice, even though they need a little fashion advice. All in all a good dining experience. I agree with the overall 3.5 stars. There are much better steakhouses in the city, but if you do come here I don't think you will leave disappointed.
(3)Ken L.
We love the Palm, the folks are all hard working staff and very accommodating. The Steaks a among the best in show and the crab cakes, forget a about it. The Palm began as an Italian restaurant in Manhattan and they make the best chicken or Veal Parm in the city. The secret ingredient is Muenster cheese ....Crazy Good and huge portions. Try the Steak Tartare if they will make it for you off the menu. The creamed spinach and Brussel sprouts in brown sage butter and lemon zest were ok...but a large slice of carrot cake made us forget these picayune flaws. A definite regular haunt for us. The service is spot on and they will treat you like a VIP every time. In the fall Nov-May, they had some colossal Stone Crab Claws form Florida that were amongst best we've had outside of Joe's Stone Crabs.
(4)Vichet O.
I like a lot of things about you, Palm. I like your chutzpah, and your crazy caricatures plastered all over your walls. I like your location in the beautiful Bellevue. I like that you have a "can go anytime" vibe because you don't have a super strict dress code. But, when it came to food and drink, I felt like something was a little bit lacking for me. For one, I consider it a primal sin that you don't have various Philly beers on tap. You're a steak joint, man! Maybe most of your clientele is cool with paying 8 bucks for a 12 oz bottle of local beer, but I'd at least expect a full pint. Come now. As for your entrees, I did enjoy my steak. I got the larger of the two filet mignons, medium rare, with a wild mushroom sauce. The sauce was delicious. I will go back, just for that. However, the steak, though cooked perfectly, just didn't seem like a cut of meat that would be in keeping with your reputation. It wasn't bad. I can't say that. In fact, it was pretty good, and being the larger portion of the filet, near the base, I couldn't realistically hold the same expectation of tenderness that I'd reserve for a small filet. But, I didn't order my food thinking "I'm in the mood for pretty good." It was definitely chewy in some places - not because of fat or gristle, but simple because that particular cut was chewy in some places. I wasn't about to send it back, because 80 percent of it was velvety as butter. But, all the same, I felt that at least 95 percent of it should be butter-like in texture, being that it's a 50 dollar cut at a respectable steakhouse. Your sides were alright. Who can say no to hash browns and wedge salads? Hint: not me. Maybe I just had some bad luck. I'll be back, and maybe go with a ribeye instead. And maybe some hard liquor.
(3)Joe G.
Very large portion and the service was great. Pasta was on the salty side. Salad could have been better.
(3)Mister T.
Terrific experience all around. We made reservations off the cusp, yet we were accommodated. We were late getting into the city, and were concerned about the restaurant holding our reservation. They did, and were very pleasant about it and informed us that we could come whenever we arrived. Ambiance was ...interesting. Cartoon caricatures located all over the walls. Consisting of local celebrities, including popular sports figures. Lighting was dimmed perfectly. Our server was pleasant, informative, and attentive to all our dining needs. Bread and drinks were brought to the table quickly, after inquiring if we were in town for a show. Food was outstanding. My crabcakes were so tasty, that the side of sauce was not necessary. But I still ate it anyway because it was superb. The mango medley salsa complimented the crabcakes very nicely as well. We would happily come back to this restaurant in the future.
(5)Mike W.
Excellent meal. Our server wasn't very friendly, but the food was spot on. Definitely not the most affordable place but a deal during restaurant week. Worth a visit
(4)Karra L.
The Palm was amazing! Our waiter was so nice and gave us the best service. My fiancé and I orderd a 3 pound lobster and a filet minon. Everything was delicious! We also got some sides to share. We love this place and hope to be back soon
(5)Larry F.
Came here to celebrate my roommate's 21st with his parents and a couple other friends. This seemed like a frequented restaurant for birthday celebrations (so much so that they ran out of candles for the day). Compared to the several other steakhouses in Philly, I can see this being the best choice for such an occasion. FOOD: 4.5/5 We started with two appetizers - calamari and scallops. Both were decent but not anything that was shocking, though wrapping bacon with scallops was definitely a good idea! For the main course, I had a 9oz filet and it was definitely not disappointing. I'm used to NY Strip so in comparison I felt it was missing some flavors, but it was made exactly to the temperature I asked for and super delicious! We also had two sides - goat cheese mashed potato and green beans. The goat cheese mashed potato is absolutely amazing and definitely worth going back for. I also tried the seared tuna, and though I was a bit overwhelmed with the amount of sesame that covered the tuna itself, I thought it was pretty tasty. As a warning, the tuna was pretty rare, so expect it to taste like having sashimi. For dessert, I got the creme brulee and also dried the flourless cake. The creme brulee was definitely the one to go for. SERVICE: 3.5/5 I was a bit disappointed they didn't have any candles left. I think an hour and half worth of dinner time was enough time to run next doors at Rite Aid, which they said they were going to do but didn't. Aside from that, the waiter was very attentive and helpful. AMBIANCE: 4/5 As I mentioned before, this is the perfect steakhouse in town for birthdays. Not too quite (Butcher & Singer), not too corporate (Barclay Prime), not too open (Del Frisco's), and not too noisy (Brazilian steakhouses). We sat in a semi-private table, and it seemed like most of the larger tables were somewhat enclosed and separate.
(4)Amy C.
Came here for a birthday dinner. Had never been and heard great things. I had the prime rib special, it was ENORMOUS. Because of its size, it was kind of room temperature, even cold all the way through. Caesar to start was good. A la carte side of green beans was yummy. The goat cheese mashed potatoes definitely tasted like goat cheese, I thought they would be more whipped. This was one of the most expensive restaurant I've ever been to and I've had better steak. I prefer Capital Grille and Morton's.
(3)Matt G.
Came here for a dinner on a Friday. Both steaks were slightly overcooked. Everything else was fine, but not spectacular. Nice looking place and good service, bar has decent cougar potential.
(2)Patrick F.
Steaks were cooked to perfection..but service lacked a bit and the ambiance was eh.. Food was delish though and I'm about the food when it comes to a good Steak Dinner. The meat wont disappoint!! Its a Steak house..who needs good service anyway..Have you ever been to Luger?
(4)Stephanie S.
I came here for a work dinner and was very excited based on what I'd heard about the restaurant. However, I would describe my experience as underwhelming. I ordered the filet mignon with a bernaise sauce. They brought it out (slightly overcooked, but no big deal) without the sauce. I tried to catch the waiter's attention to ask for sauce, but the service was very fleeting. I noticed that no one else had sauce on their steak either, and I'm not sure whether they ordered their steak plain or if they just left the sauce off. Being that it was a work dinner, I let it go. The steak was still good, but I think if I cooked it myself it would have tasted the same. As far as the decor- the caricatures were interesting and it's fun to eat at a restaurant that has some personality, but I was surprised at how casual looking the place was. For its upscale reputation, I was expecting something a little fancies. I was also unimpressed by the sides. Typically nice steakhouses have delicious sides, but theirs were just OK. The Palm prices are comparable to Del Friscos and Capital Grille, but I would say the quality of food at the other restaurants is much, much better. Knowing that you can get so much better for the price you pay, I wouldn't choose to eat at the Palm again.
(3)Gaz H.
Good food but a bit skewed on the cost per yum.
(4)Stas W.
This restaurant would have received 5 stars if we were rating based on Service. Our server was very attentive and nice. Everything is served Al La Cart. The food was fairly bland, the dishes were unimaginative, and it was extremely expensive. The Alcoholic beverages my wife had were strong. (not sure if that's good or bad) The Decor was pretty nifty.
(2)Justin B.
The Palm is situated on the lower level of the Bellevue with access directly off the street (broad). They have a lovely little bar right inside where you can post up whilst waiting to be seated. The bartenders are very friendly and it sets the tone for what is going to be a great dinner. I had the Surf and Turf (Steak & Lobster). The steak was as expected... fantastic. The Lobster was actually lightly grilled and was displayed very nicely. The addition of lemon and garlic butter had me wishing I ordered surf and surf. Overall a fantastic night spent with a colleague and my wife. Tab was like 6 bills for 3 people but that's most likely due to the seafood tower and wine as the dinner menu prices were $$$ not $$$$ lol. Obviously the Palm is world renowned and this particular location is definitely up to snuff.
(4)Ninja K.
Overpriced mediocre bar food. Nothing special at all except for the wait staff.
(2)Sean M.
Not bad for for the price. Steak was good, sides were good. Cesar salad had way too much dressing. The large table of guys celebrating God knows what were extremely obnoxious, pissing off most people sitting in that area. Our server asked them to keep it down, which should have been done by a manager. ( no balls) They did comp our overpriced bottle of wine for the inconvenience. All in all the food was good. Not as good as Mortons or Ruths but also not as expensive. Probably give them another try in a couple of years.
(3)J C.
Incredible cuisine . From the appetizers to the dessert you will be impressed. I don't know who can eat that whole lobster they serve...it's huge. Delicious nonetheless . Elegant dining. Can be for business as well easy. Become part of the club, it's worth it.
(5)Heather A.
Family favorite spot for special occasions. Food is amazing!! Steaks are cooked to perfection. Sides are family style and delicious. Salads are always cold and crisp. Service is very attentive. My group generally includes 6 or more ppl who ask for customized salads and they always come out just as ordered. The bar is fun and the happy hour is well priced. Desserts are phenomenal. Been here 20+ times and have never been disappointed!
(5)Chris K.
I had a damn good 9oz filet and my wife had some awesome lamb rib chops. For sides we had goat cheese mashed potatoes and Brussels sprouts. They were out of the first 2 bottles of wine we asked for but we had the "manager" "surprise" us with a red as we described and he was spot on. All in all an excellent night out. Atmosphere was unusual for us in that caricatures were all over the walls. It reminded us of a really upscale stereotypical Jewish deli (which we love) but it was odd for the prices charged. That aside it was great!
(4)David B.
I guess mine is the worst kind of review, a negative one based on one disappointing visit. I went to treat myself to a nice dinner and it was so mediocre, the pea soup insipid, the salad nothing special, but my entree worst of all, swordfish "blackened". It had off spoiled flavors, its spice was boring, and its garnish was so cold as to make me shiver.
(2)Don N.
$4.25 for an 8 oz diet coke. I ordered two of them. Ugh. Lobster bisque was pretty bomb - great taste and a good amount of lobster. It was creamy but not overwhelmingly so. Sea bass was piping hot, juicy, and a decently large cut. The corn with it was just plain weird, though, as it was cold and didn't complement the fish well due to its temperature. Creamed spinach was excellent. Wasn't intending to eat the entire individual portion but the sea bass plus scoop of weird corn wasn't as substantial as I thought it'd be. It wasn't too creamy, salty, or spinachy. Delicious. All of this cost $70 after tax and no tip yet. Overpriced? Yes. Would I come back? No. I've had better for a lot less. Maybe fish is more expensive in PA than in CA... Or maybe this place is a ripoff.
(3)Nicole P.
If there was a zero star option I would've given this restaurant zero stars. I went to PA on a business trip and was dying to try this restaurant. My fiancé and I both ordered the filet, medium, and shared side of asparagus. Our steaks arrived to us both burned black on the top and bottom. We paid $135 for 2 burnt steaks and a side of asparagus. I will never waste my hard earned money here again!
(1)Kristin W.
With the caricatures on the wall, I felt like I was in the least pretentious steakhouse ever. We started with the Sesame Seared Ahi Tuna (very fresh and tasty, although only 5 slices of tuna) and the Mixed Green Salad (fresh, but not very exciting). With the Double Cut Filet Mignon, you get 5oz more meat for $4 more compared to the Filet Mignon...so obviously, I went for the double cut! It was cooked perfectly, although I found the chimichurri sauce (on the side) a little saltier than I would have liked. Sadly, neither of our sauces made it home with our leftovers, so be sure to specify. We loved the Goat Cheese Mashed Potatoes and garlicky Leaf Spinach; the 50/50 is a very fried dish of potato slices (think big homemade potato chips) and onions, which we probably could have skipped. We managed not to over eat and were looking forward to ordering dessert...until we saw the 4-digit calorie count next to some of the dessert options. And then we were done. After joining the 837 rewards program in which $1 = 1 point, you too can get your image on the wall for a mere 15,000 points. If you've been looking for a worthy life goal, maybe this could be it for you.
(4)Philly C.
Had New Year's Eve dinner here with the wife. I'm not gonna focus on the service so much because it was obviously crowded and I allotted for that . I wanted to really like this place going in. Just didn't happen . If this place was at a different price point maybe my review would be a little different, but it's not . They wanna be a top tier steakhouse in Philly and they just fall short. Ordered the NY strip for two medium rare, comes out a little over medium . We didn't wanna wait to send it back so we ate it . It was beyond tough and really lacking any flavor at all. For such a pricey steak I was really disappointed. The sides were ok, spinach and potatoes . Nothing was past average .. Just ok overall. If this were a road house or outback type place I wouldn't complain but for what they charge u expect better.. This is truly the opposite of the saying u get what u pay for cause here u clearly don't .. Too many better options to return here
(3)Michelle M.
Amazing wedge salad and they make an excellent dirty martini! I've only sat at the bar and the bartenders are always very friendly
(5)Mandy H.
This was my first time at a Palm. The decor, with caricatures of famous people and policitians, while most likely their signature thing, seemed a little dated and chintzy to me. I came for a Restaurant Week lunch, as I probably wouldn't have thought to try this place otherwise. I had the caesar salad, salmon, brussels sprouts, and cheesecake, which is essentially their "business lunch", just a few dollars cheaper for Restaurant Week. The food was very good and the other two people really enjoyed their meals as well. The server was nice, but things moved pretty slowly (maybe because it was a smaller lunch crowd?) Overall, I enjoyed the food and would check out a Palm restaurant in another city if I was in a pinch for a safe bet, but in Philly there are so many other options, I don't know if I'll be back.
(3)Amy A.
BF and I went for an anniversary dinner. Our server, who's name escapes me, was fantastic. I'm a sentimental fool, so I like to take pictures and souvenir's from our experiences. Our server asked if he could take our picture and then kindly gave us two extra lobster bibs to take home. He was friendly, attentive, and if only I wasn't so old, I could remember his name. We ordered the lobster for 2. It came with a choice of soup or salad. I had the arugula salad and BF had the lobster bisque. Both yummy. The 4 lbs nova scotia lobster was great. Not as sweet as Maine lobster. I couldn't finish my 2 lbs. I was so full. I vaguely remember ordering two sides, asparagus and a potato, but I couldn't bare to take any room in my tummy away from the lobster, but they looked great. It was an enjoyable experience. I feel like it's a little overpriced without the monthly specials they ran and BF had purchased a gift card earlier and only paid $50 for $100. Going there was a night treat and a lovely way to celebrate our time together.
(4)Jamie M.
This review is for drinks only. Although the drinks were strong, our bartender wasn't overly hospitable. Most places I go to get service instantly (on a monday when the bar only has 2 other patrons that have already been served) and the bartender introduces themselves and all those types of social niceities. It took at least 5 minutes for him to acknowledge us and he pretty much just poured our drinks and split. (My companion originally raved about this place or I would have suggested finding another place nearby) Oh well, the drinks were strong, but we only stayed for one apiece before moving on to the next place. Not overly impressed, especially given that lunch down the street and the hotel service at the Bellevue was spot on. EDIT- I did want to add that someone from the Palm has apologized for the experience and has promised to share it with their customer care team. (5/9/12)
(3)Shelby D.
Delicious. Everything from the salads to the entrees, sides even the expresso was fabulous. The customer service was awesome. I would definitely recommend.
(5)Amanda K.
Great atmosphere, service, and food! Cannot wait to go back!
(5)Garden H.
BY FAR, BEST RESTAURANT WEEK MENU. Out of all the steakhouses on Philadelphia restaurant week, the palm has the most solid course menu. To start you can choose the oysters (I would come back just for that!), which was the perfect appetizer to lead me to a great 9 oz filet mignon. I also tried the beet carpaccio with fried goat cheese (appetizer) which was a really surprising and great blend of flavor I would have obviously never been able to think up myself. For dessert, the new york cheesecake was a quite literally the cherry (or raspberry) on top!
(5)Corinne M.
Ok, it's hard to review this location because every other Palm I have been to has been impeccable. I don't know if I'm fairly assessing this location based on its own merits (or lack of), or against the other better locations. I gave it 3 stars because of the lobster special and key lime pie. 1. I will say we were seated immediately. But, had a reservation, and in a half empty restaurant we were seated in the corner between the bar and the wait station. VERY annoying and FAR too much traffic. Had the place been crowded it would have been forgivable, but with the lack of customers it pissed me off. 2. Holy crap the service. Really? I have dined at other Palms in the country and have received thank you cards a week after coming home--I couldn't even FIND my damn waiter half the time. Again, half empty. Friday night. I get that you're working during the cheap lobster special, but I went without a drink and my busboy got my coffee. We sat for entirely too long without acknowledgment. That's just unacceptable. ESPECIALLY when we are member of the 837 and ALWAYS referred to by name at any other location. 3. The menu. Mostly the same stuff, but Atlantic city had better EVERYTHING. The lobster here WAS great, but so much wasn't. My key lime pie was tasty, but it wasn't even half the size you'd get at other locations (for the price I was the bigger piece, plus we always share). 4. Speaking of portion size, where the hell were they here? That's the big thing at the palm--big portions. Nothing was right, except the lobster--that was big. 5. I really cannot say enough about how poor the wait staff is here. I have to repeat: I'm called by name at any other location, I've received cards from WAITERS, and I've been doted on EVERYWHERE else. Did I complain to management? No. Why? I don't mess with people who touch my food. I just can't. I hope management looks at this and makes some changes. I don't hate it, but that's because I do have a soft spot for the Palm. I love the name. Please, guys, make it better. You shouldn't be half empty at 8pm on a Friday. There IS a reason.
(3)Julie D.
I came here for the business lunch special ($20 for a 3 course meal) and was very pleased! The service was excellent, waiter was very attentive and friendly. The food was great. I had the steak with mashed potatoes. My steak was cooked well and the mashed potatoes were creamy and delicious. The meal did not make me feel heavy or sleepy afterwards and it was the perfect amount of full and satisfied. I haven't tried anything else on the menu but I will definitely come back for the lunch special!
(5)Tommy J.
Wow! Perfect choice for restaurant week. 5 stars for each meal. Caesar salad ... best I ever had. Perfectly blended and fresh unlike most other Caesar salads. 9 oz. Filet Mignon ... best I ever had. Incredibly tender and flavorful ... much better than the one I had at Bobby Flay's Steakhouse in Atlantic City. Tiramasu and Caramelized Banana Cream Pie ... best I ever had. Creamy and delicate. Did I mention the 4 choices of bread for starters. Service was excellent. If your looking for a great "bang for buck" choice for restaurant week this is it!
(5)Connie K.
Overpriced. They charge almost the same price for food as R2L but the environment is not up to the level of r2l, not to mention the service. We had steak and salmon. Both were over cooked. The salmon was not fresh. This restaurant charges way to much for what it offers. Do not eat here.
(2)Carol C.
There are SO many things wrong with this place I don't even know where to start. 1) Complimentary bread: hard as ROCK. 2) By the time the server came to take our order, we had already eaten all our rock bread, which took a REALLY long time considering those things were breaking our teeth. 3) Appetizers: The soup tastes SLIGHTLY better than Campbells chicken noodle soup... but for 7x the price. 4) Our drinks come out AFTER our appetizers come out. Makes sense...? 5) Main course takes literally 30 minutes to come out AFTER we finished our appetizer. And what do you know? Our steaks come out COLD. Who wants to pay $43 for cold steak? 6) Steak tastes better at Denny's. No joke. and costs about $30 less. Salad also uses soggy iceberg lettuce. What, couldn't afford the extra 50 cents for better lettuce? 7) Served our side dishes on the same plate. Wait, what? Too lazy to wash dishes as well, I see. 8) Got flourless cake - the ONLY highlight of our meal, and the only reason why this place isn't getting one star. But why am I eating my cake while my main AND appetizer plates are chillin empty right next to me? Pretty sure even Denny's clears your appetizer plates before your steak comes out... 9) THE ONE AND ONLY time our server comes to us in the 2 hours we are annoyingly and reluctantly waiting there is to give us our check. and the final 10) WTF is going on with your decorations?! If you're going to charge ~50 for a steak, might wanna remodel your interior. To sum it up: HORRIBLE service, soggy/rock solid/cold/dry (all at the same time) food, and UGLY ambiance. DON'T WASTE YOUR TIME HERE! I really don't understand how this place has high ratings.. this place should be SHUT DOWN.
(1)Sarah T.
My boyfriend and i went here over Labor Day Weekend. We had reservations at 8 and were able to get in a little early. IT WAS SO LOUD. The table are very long and since it was so loud it was hard to have a normal conversation!!!! So irritating. We started off with the Caesar salad it was good. Tasted very fishy. I had the linguine and clams. For $25 it was just ok. The clams were gritty!!!!! Not ok. My boyfriend got the Ribeye steak and said it was cooked to perfection and tasted extremely good. It was an ok dinner, not intimate in the slightest. It was good for one time, but we probably won't be back again.
(3)Kara M.
It was Sunday night--Day 1 in a conference I was attending at the Hyatt. I was looking for a nice, mellow place for a good glass of wine and some red meat. Lucky me, the Palm is right there in the lobby! It was a Sunday, so the crowd was dreamily thin. I sat myself down at a nice high-table in the bar area and ordered a DELICIOUS burger and a glass of red. The waiter, Ryan, was just attentive enough, making sure I had enough water but largely leaving me to my book and the Oscars (on mute.) My burger was over too soon, but it sure was lovely while it lasted.
(4)Lilli C.
I came for happy hour at Palm which was pretty good. It wasn't too crowded, but the clientele were mostly 60yo men in suits and haggard looking business women. Although they don't have a happy hour drink special, they do have a pretty sweet happy hour for food from 5-7PM and 9-closing off their bar menu. For only $4.50 I enjoyed some delicious lobster BLT sliders, crab cakes, and chicken parm sliders...all very delicious. The original price of these items are all 12 or more. The bartender was really polite and naturally they had Palm beer on tap which is one of my favorite.
(4)Carrie C.
I was wavering between 3 and 4 stars for my experience at the Palm, but I had to settle on 3 stars because I just didn't want out feeling as happy as a 4 star experience should make me. With that said, however, it was still a lovely dinner. My boyfriend and I chose the Palm as our one restaurant week experience while he was in town. We walked in fully expecting our socks to be rocked. The decor is classy, but not stifling, rather cozy, and quirky. Immediately upon entering, we had our coats checked and were seated at a lovely table next to a window. I decided to order from the restaurant week menu ($35 for a three course meal), and my boyfriend got enticed into ordering a special of a four course trio of filet mignon meal for $49.95. My dinner consisted of: - Ahi Tuna tartar & King crab in Avocado shell with cilantro pesto: Beautiful plating and a lovely fresh start to a meal. The flavors of the tuna, avocado, and crab meat were all mild and paired nicely with the cilantro pesto. - Shrimp and Clam Posillpo with Black linguini pasta: It was so cool to sea black linguini! While the sauce was nothing really out of this world, the clams were a bit too salty, and the shrimp was a little too chewy, the consistency of the pasta was perfect. Overall, an enjoyable dish, but nothing spectacular. - Chocolate Banana bread pudding with dulce de leche: I loved it, but it might not be what you expect. The bread pudding is very solid and has a texture more like moist muffin with dulce de leche on top. It tasted like banana bread with a kick of chocolate in it, and I thought it was delicious. The boyfriend's meal consisted of: - Lobster bisque: Delicious. Creamy but not too thick. - Trio of Filet Mignon with Lobster and Crab: Unfortunately, my boyfriend and I were both pretty disappointed with the filet mignon. Although he likes his meat medium rare, he ordered it medium for me (so sweet). They were actually kind of tough and dry and not too flavorful. However, we looked at other ones that were served to other tables that were a bit more rare inside, and it looked much better. So unless you love the taste/texture of well-done meat, go with medium rare. - Steamed asparagus: How special can steamed asparagus really be? Apparently not very special because this asparagus did not taste seasoned at all. It was a nice healthy side, but it was definitely something we could have made at home. - Creme Brulee: Amazing! The creme brulee had a beautiful sugar layer on top. It also had a little kick of lemon to it, which I loved. It was smooth, creamy, and just delicious. Overall, it was an enjoyable meal with large portions and yummy food. However, for $100 for the two of us, we expected our worlds to be rocked, and we left feeling just okay about dinner. I might go back again to try other things, but I definitely am not dying to go back. So while the food is good and the service is polite, it just did not live up to our expectations and to the price tag.
(3)Matt C.
Just a classic steakhouse. You can never go wrong coming here unless your expectations are for something this place isn't. Don't expect creativity with seasoning, don't expect modern flavor fusions of any kind. Do expect the best cut of beef money can buy cooked simply & perfectly so the flavor of the meat itself can shine, do expect a really tastey lobster, do expect decadent desserts (the cheesecake is crazy good). The side dishes leave something to be desired but you're not here because of the cream spinach, are you? The service is second to none, the wait staff is simply exceptional.
(5)