First time ever eating at this particular "Red Lobster"...its location is very convenient because it 5 minutes away from the turnpike exit...also, has direct access from the highway on which it is located...ample parking. Also, its location provides convenient access to other stores in the area...such as the mall which is 3 minutes away...also, 10 minutes away from the local community college...so on and so forth...so...good place...to have a quick lunch at. Today, was a very special day for my family and I...my momz 59th birthday :) Our waiter and his co-workers sang the "Happy Birthday" song to her (definitely not American Idol material...lol) but it was hilarious watching them sing to her...it was a laid back environment which made it very inviting. Food was hot and delicious when we got it...it was our waiter's first week working there...so...some of the service where a little slower than normal...good down to earth kid though...good sense of humor. I had me a cajun chicken linguini alfredo...chicken done just right (Colonel Sanders would be proud...lol)...the rest of my family had the lobster tails, shrimp, broccoli, baked and mashed potatoes...all of which were mouth watering goodness... Great customer service...with a great price...great food...great day :)
(5)
Phil A.
Great job! The rainbow trout was dynamite, the Cheddar Bay biscuits predictably good, good service, they listened and didn't put cucumbers on my salad, the rice pilaf was tender and not hard, the beans were good, the service was good... ...Having been a waiter I am brutal when thing aren't right, and here things are right. Good job.
(5)
Jeanne R.
I've been to red lobsters that I would never go back to, and I've been to ones that rock. This one is right in between. Good service, good bar, decent food, no complaints. This one is a-ok.
(3)
Jason N.
Not a huge fan of red lobster, but they even fall below that standard. I had the special lobster/shrimp combo and was not impressed at all. The lobster was small, dry, and obviously not fresh. The shrimp was cooked well, but totally drowned in butter. Several other people in the group also ordered the same special and had the same experience. This is the only time I've eaten here so I cannot say if this is the status quo or just a really bad cook on shift.
(2)
Tim W.
I hadn't been to a Red Lobster in years so when I was given a gift card I decided to take my girls and see what was new. When we went the Shrimp Festival was going on so that made it even better. We started off with Boston Peach Ice Teas as it came highly recommended by our waitress Bethany G. Man were they good! I love peaches and iced tea so it was a win win! My wife had a Tossed Salad and a bowl of the Clam Chowder. Our daughter have the Brown Butter Scampi, Coconut Shrimp and Lobster Mashed Potatoes and I had a bowl of the Lobster Bisque Soap and the Lobster Tacos. All of our food was delicious and defiantly made me want to come back more often. Bethany G. was great she even made sure we have extra fresh cheddar biscuits to take with our doggy bags and even gave was full to go cups of that delious Boston Peach Ice Tea to take with us on our way home. My only real complaint is that they didn't have enough servers working and it took a little long to get our entrees but, once we got them the food was defiantly worth the wait.
(4)
Mackenzie K.
Service at this location is good, better then most red lobsters. There has been some police issues involving this red lobster, but definitely not red lobsters fault. Parking lot for the location this is in is very under lit and is partly shared with a golden corral which leads to me looking over my shoulder to and from my car :( Food is good, havnt had a bad meal, but obviously all pre made.
(4)
Leanne M.
We had to ask for biscuits (after dinner they still weren't served). Ok food, and mediocre service (she was really trying but she wasn't any good). She forgot our waters (thank goodness we had ordered drinks for the whole family from the bar) and the kids' side orders (really this was the kitchen as she asked what 3 sides they wanted but only two came out and it wasn't her bringing the food). She seemed too busy to provide good service but seemed like she was trying. The bathroom (ladies room) was disgusting and very messy.
(2)
R L.
So RL is still using large plates for shrinking food portions. Hehe Seriously, the food is still good and you still get your RL fix despite the price increase and food decrease. The good news is that they haven't changed much in other areas. The biscuits are still the same, as are the salads and the staff is still very friendly. Just drink, be merry & enjoy! :)))
(4)
Sammy B.
This is a good place to grab lunch Food is ok tho
(3)
Chrissy F.
We were told the wait to be seated was 50 minutes to an hour. We only ended up waiting 25 minutes on a Friday night. Service was good food was great. I always tip 20% unless the service is horrible. When we received our bill there was a "suggested tip amount" on the bottom with 20,18, and 15 % but the values were way higher than they should have been. My bill was 52.92 by suggested tip with 20% was 14 dollars. Just don't trust that or you'll tip a lot higher than you want.
(4)
Jody G.
Love the crab Alfredo. .Very large portion to take the rest home for leftovers. Staff very friendly and quick. Thanks for another great experience.
(5)
Paul M.
Why why why do I do this to myself?. Here is a chain with a uniqie formula for nationals - seafood, but they constantly miss the mark. I dare the executives of this chain to eat there, not just this one, but any R-L. The service is OK, the decore, cleanleness, --all fine. But the menu and quality of the food is just not worth the calories...so much potental, so little fulfillment.
(2)
Tony J.
I love me some Red Lobster. No matter which one you are at, you are bound to have a good meal. Our waiter was very nice, but he obviously had too many tables because our glasses sat for a good long while before they were being refilled, and if you come for endless shrimp, you have got to have a waiter that comes to the table often or else you are going to be sitting in between orders waiting for more food. Also, we must have came on kids' night because there were three different parties with young kids that were running around the seating area and screeching at the top of their lungs. I understand its a family restaurant, but when kids are yelling and running around constantly and bugging other guests, the management staff has to politely intervene.
(3)
Chris R.
Stopped here with my family on the way back from Canton, Ohio on Good Friday. It was mid-afternoon and crowded. We were seated promptly and our server Dan was right on top of things with drinks and our seafood orders. It was a very pleasant experience. Will go back again if in the area.
(5)
Tyoko B.
I don't normally like to review "chain" restaurants because it is usually cookie cutter service with food to match. In my opinion, it's never really over the top. However, on New Years Eve we decided to have an early family dinner at Red Lobster. The wait was expected with the holiday crowd but the hostess was polite, apologized for the delay. They let us give our name and leave to do some shopping for an hour so we didn't have to stand in the lobby. We returned and were seated at our table. We glanced over the menu and then our waiter, Ryan, arrived. He greeted us, asked what we would like to drink. Did we have plans for the evening. All just being polite, right? However, he was different...he was sincere. Anyway...we get our drinks, then he takes our order. My husband had a few questions about a new menu selection and this young man (I emphasize YOUNG) is answering our questions and giving us suggestions making me feel like I was in a 5 star restaurant. All through dinner, he checked on us, was very polite and friendly without acting overly familiar. Nice...professional...and inviting. Each time he left our table, I made a comment to my husband and he agreed...we both were impressed. I had to ask him some questions, I had to find out where he was trained...what restaurant had he worked in before? Maybe on Mt. Washington or perhaps he's a culinary student? Well, I asked and he said he started out bussing tables and moved up to server. Okay, I know, by now your saying how was the food...right? Well, we all know Red Lobster's specialty is seafood. So, I had seafood and it was cooked perfectly and the cheddar biscuits made me want to tuck one in my pocket for later, as usual :) I don't want to take that away from the chef because he cooked perfect meals on a very busy night...BUT, this review is for Ryan. With an attitude like that and strong attention to customer service and details he is sure to go far! Please visit this place and ask for him...you'll see.
(5)
Jae L.
This might be the first time ive had red lobster in over a decade. I dont remeber exactly what i ate back then, but the red lobster memory nugget thats left in the residuals of my rotting brain was along the lines of "i think i just ate moby's rotting dick" This time was a completely different experience... I had a gumbo that tasted like gumbo, some sort of muffins that were hot, soft and buttery, some sort of exotic fish (mahi mahi?) that was cajun seasoned and grilled with a side of rice...over all not that bad... I was truly supriesd...I just needed to get over myself and realize that consistency and quality can exist in the prepackaged freez dried imitation food of the sea calorie injection distribution channel like red lobster.
(4)
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Address :3941 William Penn Highway
Monroeville, PA, 15146
Takes Reservations : Yes Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch, Dinner Parking : Private Lot Bike Parking : Yes Wheelchair Accessible : No Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : Full Bar Outdoor Seating : No Wi-Fi : No Has TV : Yes Waiter Service : Yes Caters : No
Renascent c.
First time ever eating at this particular "Red Lobster"...its location is very convenient because it 5 minutes away from the turnpike exit...also, has direct access from the highway on which it is located...ample parking. Also, its location provides convenient access to other stores in the area...such as the mall which is 3 minutes away...also, 10 minutes away from the local community college...so on and so forth...so...good place...to have a quick lunch at. Today, was a very special day for my family and I...my momz 59th birthday :) Our waiter and his co-workers sang the "Happy Birthday" song to her (definitely not American Idol material...lol) but it was hilarious watching them sing to her...it was a laid back environment which made it very inviting. Food was hot and delicious when we got it...it was our waiter's first week working there...so...some of the service where a little slower than normal...good down to earth kid though...good sense of humor. I had me a cajun chicken linguini alfredo...chicken done just right (Colonel Sanders would be proud...lol)...the rest of my family had the lobster tails, shrimp, broccoli, baked and mashed potatoes...all of which were mouth watering goodness... Great customer service...with a great price...great food...great day :)
(5)Phil A.
Great job! The rainbow trout was dynamite, the Cheddar Bay biscuits predictably good, good service, they listened and didn't put cucumbers on my salad, the rice pilaf was tender and not hard, the beans were good, the service was good... ...Having been a waiter I am brutal when thing aren't right, and here things are right. Good job.
(5)Jeanne R.
I've been to red lobsters that I would never go back to, and I've been to ones that rock. This one is right in between. Good service, good bar, decent food, no complaints. This one is a-ok.
(3)Jason N.
Not a huge fan of red lobster, but they even fall below that standard. I had the special lobster/shrimp combo and was not impressed at all. The lobster was small, dry, and obviously not fresh. The shrimp was cooked well, but totally drowned in butter. Several other people in the group also ordered the same special and had the same experience. This is the only time I've eaten here so I cannot say if this is the status quo or just a really bad cook on shift.
(2)Tim W.
I hadn't been to a Red Lobster in years so when I was given a gift card I decided to take my girls and see what was new. When we went the Shrimp Festival was going on so that made it even better. We started off with Boston Peach Ice Teas as it came highly recommended by our waitress Bethany G. Man were they good! I love peaches and iced tea so it was a win win! My wife had a Tossed Salad and a bowl of the Clam Chowder. Our daughter have the Brown Butter Scampi, Coconut Shrimp and Lobster Mashed Potatoes and I had a bowl of the Lobster Bisque Soap and the Lobster Tacos. All of our food was delicious and defiantly made me want to come back more often. Bethany G. was great she even made sure we have extra fresh cheddar biscuits to take with our doggy bags and even gave was full to go cups of that delious Boston Peach Ice Tea to take with us on our way home. My only real complaint is that they didn't have enough servers working and it took a little long to get our entrees but, once we got them the food was defiantly worth the wait.
(4)Mackenzie K.
Service at this location is good, better then most red lobsters. There has been some police issues involving this red lobster, but definitely not red lobsters fault. Parking lot for the location this is in is very under lit and is partly shared with a golden corral which leads to me looking over my shoulder to and from my car :( Food is good, havnt had a bad meal, but obviously all pre made.
(4)Leanne M.
We had to ask for biscuits (after dinner they still weren't served). Ok food, and mediocre service (she was really trying but she wasn't any good). She forgot our waters (thank goodness we had ordered drinks for the whole family from the bar) and the kids' side orders (really this was the kitchen as she asked what 3 sides they wanted but only two came out and it wasn't her bringing the food). She seemed too busy to provide good service but seemed like she was trying. The bathroom (ladies room) was disgusting and very messy.
(2)R L.
So RL is still using large plates for shrinking food portions. Hehe Seriously, the food is still good and you still get your RL fix despite the price increase and food decrease. The good news is that they haven't changed much in other areas. The biscuits are still the same, as are the salads and the staff is still very friendly. Just drink, be merry & enjoy! :)))
(4)Sammy B.
This is a good place to grab lunch Food is ok tho
(3)Chrissy F.
We were told the wait to be seated was 50 minutes to an hour. We only ended up waiting 25 minutes on a Friday night. Service was good food was great. I always tip 20% unless the service is horrible. When we received our bill there was a "suggested tip amount" on the bottom with 20,18, and 15 % but the values were way higher than they should have been. My bill was 52.92 by suggested tip with 20% was 14 dollars. Just don't trust that or you'll tip a lot higher than you want.
(4)Jody G.
Love the crab Alfredo. .Very large portion to take the rest home for leftovers. Staff very friendly and quick. Thanks for another great experience.
(5)Paul M.
Why why why do I do this to myself?. Here is a chain with a uniqie formula for nationals - seafood, but they constantly miss the mark. I dare the executives of this chain to eat there, not just this one, but any R-L. The service is OK, the decore, cleanleness, --all fine. But the menu and quality of the food is just not worth the calories...so much potental, so little fulfillment.
(2)Tony J.
I love me some Red Lobster. No matter which one you are at, you are bound to have a good meal. Our waiter was very nice, but he obviously had too many tables because our glasses sat for a good long while before they were being refilled, and if you come for endless shrimp, you have got to have a waiter that comes to the table often or else you are going to be sitting in between orders waiting for more food. Also, we must have came on kids' night because there were three different parties with young kids that were running around the seating area and screeching at the top of their lungs. I understand its a family restaurant, but when kids are yelling and running around constantly and bugging other guests, the management staff has to politely intervene.
(3)Chris R.
Stopped here with my family on the way back from Canton, Ohio on Good Friday. It was mid-afternoon and crowded. We were seated promptly and our server Dan was right on top of things with drinks and our seafood orders. It was a very pleasant experience. Will go back again if in the area.
(5)Tyoko B.
I don't normally like to review "chain" restaurants because it is usually cookie cutter service with food to match. In my opinion, it's never really over the top. However, on New Years Eve we decided to have an early family dinner at Red Lobster. The wait was expected with the holiday crowd but the hostess was polite, apologized for the delay. They let us give our name and leave to do some shopping for an hour so we didn't have to stand in the lobby. We returned and were seated at our table. We glanced over the menu and then our waiter, Ryan, arrived. He greeted us, asked what we would like to drink. Did we have plans for the evening. All just being polite, right? However, he was different...he was sincere. Anyway...we get our drinks, then he takes our order. My husband had a few questions about a new menu selection and this young man (I emphasize YOUNG) is answering our questions and giving us suggestions making me feel like I was in a 5 star restaurant. All through dinner, he checked on us, was very polite and friendly without acting overly familiar. Nice...professional...and inviting. Each time he left our table, I made a comment to my husband and he agreed...we both were impressed. I had to ask him some questions, I had to find out where he was trained...what restaurant had he worked in before? Maybe on Mt. Washington or perhaps he's a culinary student? Well, I asked and he said he started out bussing tables and moved up to server. Okay, I know, by now your saying how was the food...right? Well, we all know Red Lobster's specialty is seafood. So, I had seafood and it was cooked perfectly and the cheddar biscuits made me want to tuck one in my pocket for later, as usual :) I don't want to take that away from the chef because he cooked perfect meals on a very busy night...BUT, this review is for Ryan. With an attitude like that and strong attention to customer service and details he is sure to go far! Please visit this place and ask for him...you'll see.
(5)Jae L.
This might be the first time ive had red lobster in over a decade. I dont remeber exactly what i ate back then, but the red lobster memory nugget thats left in the residuals of my rotting brain was along the lines of "i think i just ate moby's rotting dick" This time was a completely different experience... I had a gumbo that tasted like gumbo, some sort of muffins that were hot, soft and buttery, some sort of exotic fish (mahi mahi?) that was cajun seasoned and grilled with a side of rice...over all not that bad... I was truly supriesd...I just needed to get over myself and realize that consistency and quality can exist in the prepackaged freez dried imitation food of the sea calorie injection distribution channel like red lobster.
(4)