Philly dinner is a sad excuse for a restaurant. I called the restaurant so I could place my order. I told the person who I placed my order with that I was calling from one of the hotel in the area. The hotel that I was staying in was next to the dinner. I just had to walk through the parking lot to the restaurant. I placed my order and I was told that I could pick up my food in 10 minutes. I waited 15 minutes before I want over to pick my food up. I got to the philly dinner and was told that my food wasn't ready. I was told that my order would be ready soon. The waitress told me that she had to ring up my food before she gave it to me. I gave her the money for the food. I stood by the cash register while my food was being prepared. A man and a lady who had been eating in the dinner walked up to the cashier to pay there food bill. The waitress asked the man and lady. Are you staying in one of the hotels in the area? They replied yes. The waitress told them that they get an 10% discount. I wasn't told about any 10% discount. I was there the night before and earlier that day. I didn't know about a 10% discount. I asked the waitress about the discount. She told me that I had to show her my room key from the hotel to prove to her that I was staying in the hotel. The people who she told about the discount never showed a room key and got there discount. I asked to speak to the manager about my food not being ready and about the 10% discount for hotel guest. The manager gave me the discount and he put a rush on my food. I heard him tell the waitress to go see what was taking my food so long to be prepared. He went back to the kitchen and got my food for me. He asked me if I was offered soup or salad. The waitress never told me about soup or salad offered with the meal. I would suggest that the management retrain this particular waitress. Her service was horrible. The food was pretty good. The manager was very professional and on top of things when I approached him about the situation.
(1)
Denise S.
DO NOT JUDGE THE OUTSIDE! Service was excellent from Jackie - learned about scrapple (not for me) & where the outlets are ;) Huge amount of food & yummy, REAL grits too!
(5)
Carson Y.
literally found a band aid in my burger. that's all i have to say. this place is gross and they barely even apologized. band and in my burger. band aid in my burger. band aid in my burger. band aid in my burger.
(1)
Walter C.
Well unfortunately it's all the bad things you hope a diner isn't. The service was great. The food not so much. We ordered meat loaf, lamb, burgers. All were bland tasteless. You know it was not at all fresh. It's a shame the place has so much potential. You can't make good food from bad ingredients.
(1)
Phil D.
Visited: Sunday - April 5, 2015 - 10:30 AM I was expecting crowds on this beautiful, sunny, Easter morning. Instead, I was pleasantly surprised by the remarkably quiet room of empty tables. A young woman asked if we'd like something to drink. I specifically asked for COLD orange juice and black coffee. I received WARM OJ and NO coffee. The regular server cheerfully took our order. She was about to leave when I asked for the COLD OJ and coffee. She explained that the OJ was delivered in the morning and didn't have time to chill. She offered ice as an alternate. I accepted. She returned with the ice and a hot cup of coffee. After several minutes, my coffee cup was nearly empty and I could not locate the server to request a refill. As usual, the food was delivered within a reasonable time and was good.
(3)
Mike T.
Food came out cold, found hair in the hot wings. Cheese was solid and unmelted on the cheesesteak which came out late because it was forgotten till the food was brought out. You could get more moisture from licking a philly sidewalk in the middle of summer than you can get from the eating the burgers. The burgers consist of something that resembles meat but surely is not. The chipped beef had some form of fish in it instead of meat and the pancakes looked and smelled like Don Vito slept on them. Stay clear unless you have no standards or taste buds. P.S. - if you want white bread for anything in your meal bring your own.
(1)
Philip S.
I would not recommend this place to anyone. Absolutely horrible service. Waited 20 minutes before they asked what i wanted. Waited another hour for my food. I ordered philly steak and french onion soup which came out cold. The place was not even busy. I cannot believe the comfort inn would recommend this horrible place.
(1)
Jason B.
If you are drunk or hungover, it'll probably do, but overall the food is uninspired, even for a Diner. Also, there is 1/2" of water in the bottom of my salad bowl. That kind of shit really is pretty gross. I don't understand it.
(2)
Kimberly M.
This is such a mixed review for me! I recently stayed at the hotel next door and the check in clerk said he would recommend the Philly Diner over the Denny's a few steps further. Since it was late and dark and this being not the best of areas , I opted for the Philly Diner. Upon entering I questioned my decision. There must have been no more than 4 people dining, in the weirdly lit , almost gray? quiet diner. There were more young wait staff than patrons, and they were sitting in various booths behind the cash register on their phones seemingly uninterested in my being there , standing waiting to place a to-go order. Yeah. I should have left after a good 5 minute stand where one guy told a waitress in the kitchen to come do my order. I waited another 3-5 minutes . WHY do I do that ?! This lady comes out, NO hello, she just stood and looked at me .. so I placed my order. Then she moves 20 feet with her back to me ... I don't know whether to follow her or stay put! She then says in a unfriendly, almost barking manner over her shoulder, 'I'll ring you up over here' .. and shakes her head at me. Yeah , because I read minds? Off she disappears to the kitchen again. A few minutes later what appears to be the owner or manager comes out and he greets me and asks if I am okay. Well, that is better! BUT then proceeds to argue with the young staff about who is off and who is staying to work. They argue back. This is actually getting humorous. The grumpy older lady appears with my food , and I ask about utinsels since I am in a hotel room. She snaps , ' I always put those in first!' Simmer down , sister. It's a basic question. The food: It was actually very good. I had a Turkey Melt and switched the cheese up. It was hot, seemingly fresh, and an ample serving that I could not finish. It gets a 2 star because customer service is important. This place has so much potential and just fails in professionalism. That alone makes my return factor, meh. Know going in, that you will wait; possibly not be waited on , because what is on those waiters smart phones is clearly more important than doing the job you were hired to do; and when waited on, it may be nice or it may be the ' YOU are disturbing me!' factor. No. Thanks.
(2)
Joel E.
This place is a disaster. We were first served over salted chicken rice soup.filet mignon was first undercooked and then dried out. Tasted not fresh.tuna steak was over cooked and completely in edible.The ice cream tasted very cheap and artificially flavored. Although the restaurant looked clean I was a bit taken aback by the strip of flypaper hanging in the men's room. Service was good and the waiter really tried.I would not come back here at all ever.
(1)
Dawn A.
Sad to say I could of tried dog food and it would of probably been better matter of fact my dog ended up with a $16 dollar steak take home cause it was mostly fat. I ordered an Florentine eggs Benedict well needless to say if you don't know how to make something on the menu say so. They gave me a salad on a English muffin with 2dippy eggs far from any kind of Benedict. The manager Barb could if cared less took only the Benedict off unapologetically. Went to McDonald's after cause I left there hungry and disappointed.
(1)
Jazmyn R.
The diner's food was indeed delicious, especially the pancakes. But what turned me off was the hygiene of the waiter which was absolutely repulsive. It was so horrible that everytime the waiter came by, holding my breath was absolutely mandatory. Even though this happened, the manager did give a discount on the check which was great. Thus the one star. It will most likely be a long time before I visit again.
(1)
Laura C.
A Friend and I went here since we were starving and it's super close to our hotel. Service was very good since we came at an odd time (3pm) I got a waffle that was very good but the home fries weren't that good. My friend got an egg sandwhich which was good but it was $7! Fries were also very good. I got ice cream and a brownie Sunday for desert and the brownie was AWFUL. STAY AWAY. Over it was an okay meal.
(3)
Denise P.
Absolutely horrible the only place that was open and I would rather starve next time bad food bad service the chip beef smelled and tasted like fish!!!! Not even edible would never go there again!!!
(1)
Darryl D.
Let me first go over the pros of this diner: reasonably priced & open 24 hours. Now on to the real reason why I'm giving them two stars. This was my first and LAST visit to the Philly Diner. Right from the get-go I was grossed out by the sticky menus. It's not hard to make the host or hostess or even the servers wipe them down...come on. Continuing - the service was subpar. Unfriendly, inattentive and unsatisfying. Waited extremely too long for drink refills...I would estimate 15-20 minutes. And this goes hand in hand with the particular server I had. They would drop off the plates and never return. Got a bowl of soup...never came by to ask how it was or if I needed napkins, etc. Second time around to drop off the meal...finally was able to get a refill but then they ran off and didn't come back until I was 90% finished my meal...at which point I wanted the check to leave. As a general rule of thumb, in every single restaurant I've ever worked at in the past, servers were instructed to check back on the guests within one minute of dropping off the plates or after the first bites because it makes a huge difference in the experience. But the reasons for this one star doesn't stop there. On to the food - I must admit the soup was good and the chicken noodle didn't look like it was chicken out of a can. However, the main meal was a disappointment. Burger was overdone and dry and the fries were undercooked and not seasoned. I believe it may only be busy on the weekends because of the airport travelers are first-timers and when they realize it's too late to back out, they get stuck with a bad experience. While there menu was substantially large and I was contemplating on ordering a breakfast item as my dinner (those meals are rarely messed up anywhere), I chose the latter.
(2)
Eric V.
This Philly diner (out near the airport) is nasty. Philly and Jersey are chock full of outstanding diners. This isn't one of them. Went in for a simple breakfast. Got a waffle that was worse than the free ones served at places like Holiday Inn Express, had eggs that tasted like plastic, and sausage that was burnt and dry. Nasty. Just nasty. Not sure why I didn't give it only one star. I'm guessing their has to be something worse out there but this was pretty damn bad.
(2)
Ron B.
Ate here a lot while I was in the area. Clean place, good service, plenty of parking. Some things are good and some are not. Same holds true for most diners so here are some ground rules for your average neighborhood diner: 1. Breakfast is always safe. Very true here. Big portions, nice hash browns and strong coffee. 2. Skip the steak. It's never that good, generally too tough and you never get the high quality meat. If you want steak, go to a steakhouse. 3. Avoid the exotic. I always think the menus at these places are way too long. They should be one page, two tops. When you see baked Alaska, miso cod, or jerk chicken at a diner off the turnpike, why would you think it would be good? Still, I always break this rule myself. I had the moussaka here since the owner looked Greek. Yuck. I guess I'll never learn. Basically, if you don't think the dish gets ordered at least 6 times a day, don't order it. Don't challenge the cook - you want him in his comfort zone. 4. Ask the waitress. They know what the locals like. Here, it was the steak subs and they were great. Stick to those rules and you'll be safe. This diner has great omelettes, huge salads and good cookies. The pie is a bit bland and the burgers surprisingly below par. The patty to bun ratio was about 50:1 which is a bit too high. Still, the friendly staff give it a lot more character than the Denny's next door.
(3)
J J.
Average and sterile wait service. Food was awful. Runny eggs, undercooked Taylor ham, hash browns were tasteless and soggy. Steak and eggs - steak almost in edible. And only Pepsi products. Avoid this place.
(1)
Elizabeth S.
They have a wonderful early bird menu. I have tried the turkey dinner and broiled fish, generous portions. Coffee and soup and bread pudding for desert are included for $9.99. The restaurant is clean, the staff is friendly. Good deal,
(5)
Reinaldo D.
Love this place. They have great breakfast.
(5)
Jerry C.
We stopped in for a cup of coffee, waiting on a business meeting at Boeing. The waiter told us there is a $5 service charge per person for not ordering food. This is a business that does not "get it." I recommend you AVOID this place.
(1)
Merton F.
Big diner always has setting with no wait. Staff are friendly. The food is good. Had the cream of broccoli soup and the julienne salad. The salad is huge and comes with a ton of meat. The dressing was good taste like Ken's (I had the balsamic). In short good place to eat when in the area.
(3)
Michael F.
Stayed in the hotel right next door. They wouldn't take Togo order after 9pm even when I offered to pay over the phone with c.c. Haha. Ludicrous.
(1)
Emma D.
Ewww. Ewww. Ewww. As soon as we were seated we began to look around at the layer upon layer of filth. Our waiter asked for our drink order, I couldn't order a soda because of the slime all over the soda machine. We ordered water and iced tea. More looking around....more filth. We left a few dollars and left. Based on other reviews, it was a brilliant decision.
(1)
Tanya M.
Food was just ok. The service was terrible. The waitress barely acknowledged me, I had to ask for a drink refill when she delivered my meal and I think she rolled her eyes. Fries were generic my burger over cooked.
(2)
Carissa B.
Was staying at the hotel nearby, and the hotel receptionist advised me to go here over Denny's, although I'm not sure why. It's a typical diner - typical food, typical atmosphere. It gets the job done, but don't come here if you're expecting anything out of the ordinary.
(3)
Diana F.
I wouldn't give a star to this place, I came here with two friends who live in the area and they said it's great. Turns out, it was terrible even my friends were shocked. We walk in and gave us a table in the back. Nobody came by to give us menus, we requested a booth nearby. It took forever for them to clean. It seemed they were upset on our insisting for the table meanwhile no one came to take our order not even drinks. Waiter was going to other tables would look at us and not even acknowledge that we still needed service. Terrible terrible place, dirty, rude and lazy waiter, host and manager. Don't go here, down the road is small and better diner, DONT EAT HeRe!! People don't know anything about customer service or how to treat patrons, locals for that matter. Worst place ever!!
(1)
Chris L.
Yep, it's a grease pit - but it's my grease pit! I come here with my boyfriend at least once a week. Our waitress, Robin is awesome. (she works overnights, so tip her well!) We always get breakfast - Super Combo. 2 pancakes, scrambled eggs, home fries (really good), sausage, bacon and ham! Yep, you can't go wrong for $7.99 They have coke products...eh. rather have pepsi, just my opinion. Their grilled cheeses/burgers are great and you can get your choice of onion rings or fries. They have a little arcade in the front where you can try to win plush toys, and a convenient ATM. Never have had bad service from here, the people are pleasant. Do not go to Denny's across the street - it's dirty.
(5)
George W.
Mediocre food. Onion soup was too salty. Meat in Greek-style lasagna was dry. Margarine instead of butter with rolls. I'd much rather go to McDonald's. Never coming back.
(2)
Karl M.
LOVED their Cobb salad. Service however was below standard and the place was a little dirty.
(3)
Chad W.
Order the American Melt.. Huge sandwich with homefries.. The Cream chip beef was very good too, a little on the smaller size of a portion so dont order if real hungry.. would have given it 4.5, but the bathrooms needed cleaned..
(4)
Bruce H.
Good Omelets and reasonable prices, Menu was very large with a lot of options. My wife had the build your omelet with bacon and Swiss. I had the meat lover omelet with Bacon, Sausage, Ham, Cheese and Onions. both Omelets were very good. We both ordered extra crispy hash browns and neither came out crispy. Service was good and the prices fair. A nice change from a Franchise like Denny's
(3)
Mike W.
2x2x2
(4)
C. K. B.
I have been to Philly Diner for both breakfast and dinner and I've found that as far as diner's go, Philly Diner is one of the best around here. The food is good quality, they have great bacon! The prices are comparable to the other diners in Delco and the service has always been good. I will continue to go back, especially for their sandwiches and wraps, the fries and onion rings were delish.
(4)
Woody W.
Stopped for a late dinner. Only 8 tables occupied in the entire place with 4 waitresses working. I was seated next to the drink station and was immediately served my unsweetened iced tea which tasted like cleaning solution. Then sat for 15 minutes while three other tables were seated with their drinks served and orders taken. When I got a waitress' attention and said I would take my check if they weren't interested in waiting on me, I got my check for $2.11. Won't be stopping back here.
(1)
Jason R.
Food is fine although I got the chicken fajita omelet, it was good enough. The wait staff is obnoxious, granted its slow but the entire place doesn't need to listen to your conversations about skinny jeans, how slow it is and how it used to be, how much a friend makes at IHOP.... Just go find another place to eat.
(2)
Michael F.
We ate here last week and the cakes were disgusting. My friends and I were staying at the dumpy hotel Ramada in Philly, and decided to eat here for dinner. We decided to have desserts here, and we ordered different cakes. I ordered the red velvet cake which tasted normal, but the chocolate cakes were horrific! My friend Brett ordered the Chocolate coconut cake, and my friend Frank got the Chocolate Mousse cake. The frosting tasted like nail polish! Yes! Nail polish! When we told our waitress, she told her manager about it, but he didn't try to fix the problem. We told the waitress to taste the frosting, and she even agreed that both cakes tasted like nail polish. I'm guessing that whoever baked the cake probably just had their nails done, and got some of the nail solution in the frosting. Pretty gross.
(2)
Randy C.
Food is forgettable, service is terrible. The only reason they are still open is because they serve 3 hotels near the airport.
(1)
Patrick P.
Walked in and was told to sit anywhere. I waited for 10 minutes while listening to the wait staff talk about other wait staff, no one took my drink order or food order. Waitress came up to the table next to me and told the guy they had none of the vegetables he wanted. Ridiculous.
(1)
Chris J.
I went here for lunch after an extremely cold day. I ordered the French onion soup and a prime rib dip sandwich. I should have stopped eating after I had the horrifically salty soup but I figured I'd give the sandwich a shot. The meat was dry and looked like it had been around for a week. When I asked if this was how it always is, the server told me he doesn't eat the food. I knew then to stop and get the hell out of there..... No not even try this place. Dirty...and empty
(1)
Matthew K.
Denny's is better and I don't like Denny's. I gave it a star just because you have to in order to post.
(1)
Peter H.
The place was dead when we got there and there we're more ppl working than customers in the restaurant. The service was pathetic and the food was extremely mediocre. Should have gone to Denny's next door, that's how much of a waste a time this place is
(1)
Kelly S.
Gross! Everything was either over spiced or had no flavor. I have never had a bad meal in a diner until today.
(1)
Tim B.
Sorry. I hate to give a bad review but... I really wanted Philly diner to be good ,but after several visits it just wasn't First time, the fried chicken was frozen in the middle and as I watched it thaw, it appeared to also be undercooked Vegetables simply boiled with nothing added I guess that's pretty typical for a diner though Next time, the service was so slow I ended up leaving I know there are good people that work there so hopefully you will do better than I did
(1)
Dameon H.
First we waited an hour to even sit down and there wasn't even a wait. Service is awful. People around us are getting up and leaving. I hope I don't pass out before I even get my drink never mind my food. Don't waste your time with this place. I will prob get up and leave shortly myself.
(1)
Scott C.
Had the Philly cheese steak and a side salad. Not busy at all but service was slow as Christmas. Cannot imagine how slow it would be if they were busy. Salad was good and fresh. Cheese steak was a cheese steak, nothing special. I would go here again when staying at the hotel next door but would not drive out of my way.
(3)
Steve S.
Well, I can say that tonight this place struck out big time. Perhaps they have better dishes. I saw a few others around me that seemed to be enjoying some good stuff, including a huge plate of French Toast and another having what appeared to be a good pot pie. I won't tell you that they are terrible because it may not be true. But I will tell you what I experienced. I went for breakfast for dinner tonight with the chicken fajita omelet. It wasn't bad, it just wasn't special. It was huge. It had a lot of food, but if the chicken were not in that omelet it would be flavorless on its own. The point of a chicken fajita omelet is that it actually tastes like chicken from fajitas. It wasn't there. The hash browns were decent though. But, that's not their biggest faux pas. My wife got the buffalo chicken wrap. Keep in mind, my wife enjoys spicy food. She has been known to eat pickled hot peppers as a snack. This wrap was either put together all wrong or the cook had a heavy wrist with the hot sauce because it was too spicy for her. That's amazing. Being the glutton for punishment I am, I took a bite and my mouth was ruined for the next 20 minutes. And who serves a buffalo chicken wrap without any kind of blue cheese or ranch dressing? We had to ask the waitress after the fact for a side of ranch dressing, which she kindly brought. But overall, classify the wrap as a fail. So I would classify this place two ways. For the Delco locals, this place is not as good as nearby places such as the Penrose Diner or the Springfield Diner to name a couple. The fact that it was not that crowded on a Friday night at 7 told me something. For out of towners staying in the nearby hotels, you have two choices if you don't want to search any other place out. If you like Denny's, go to Denny's because you know what you're getting there. If you don't like Denny's, I'm sure this place will do just fine for you. At least the service was nice, and my food was only just good enough for me to finish the plate. My wife's plate did not come close to being finished, even with me helping her eat some of it. If I didn't have a coupon, I wouldn't have eaten here.
(2)
Elizabeth S.
To be honest, I didn't expect much from this place since we were staying at the Ramada, which was pretty awful, and I just assumed that everything in the area would be just as bad. Boy, was I wrong! I'm a bit of a diner snob (hey, it's a Jersey thing), and thought this place was fantastic! We went for dinner and people had all different things -- everyone was so happy with their food. I know that others complained about only one or two servers for the whole place -- it wasn't very busy when we went and the server was terrific. Super nice and right there with us. I had probably one of the best Cobb salads I've ever had (it was ginormous), and also some awesome French onion soup. It was also super affordable -- I think there were 9 people in our party and the total was $100. That's pretty darn good for dinner. We really just happened upon it, but I have to say, were I driving through the area again I'd made a special stop to go there.
(4)
Leena W.
Not the best not the worst. it was located next to red roof inn which is where I was staying so it was convenient, I had breakfast there French toast which was thick just how I like it and eggs over medium everything was just fine. my only complaint would be that the food did take a lil while to come but over all a good quick spot to eat.
(3)
Josh C.
Service is rather slow. Food was delicious and prices are fair.
(3)
Dawn M.
Stopped in here on a trip from Massachusetts while we were waiting to check in to our hotel. I had a slice of red velvet cheesecake. It was a tad dry but the frosting was heavenly! My son had the plain cheesecake and loved it. My bf had the strawberry shortcake and he too said it was very good. We will be back in the morning for breakfast. Breakfast wasnt all that. Biscuits and gravy was thin and watery. Eggs were good....bacon was good. Service was slow, but 2 waitstaff didn';t show up, we were told. Price was reasonable, but overall nothing outstanding. Neat place to check out...definately for the desserts...
(2)
Timothy H.
Typical American diner, Greek style good. Big selection, great prices, specials. No complaints here. Discount for comfort Inn guests.
(4)
Phil D.
Visited: Sunday - April 5, 2015 - 10:30 AM I was expecting crowds on this beautiful, sunny, Easter morning. Instead, I was pleasantly surprised by the remarkably quiet room of empty tables. A young woman asked if we'd like something to drink. I specifically asked for COLD orange juice and black coffee. I received WARM OJ and NO coffee. The regular server cheerfully took our order. She was about to leave when I asked for the COLD OJ and coffee. She explained that the OJ was delivered in the morning and didn't have time to chill. She offered ice as an alternate. I accepted. She returned with the ice and a hot cup of coffee. After several minutes, my coffee cup was nearly empty and I could not locate the server to request a refill. As usual, the food was delivered within a reasonable time and was good.
(3)
Jen P.
My husband and I were staying at the Ramada down the street, and were looking for a place for dinner. I didn't expect much, but the reviews on Yelp were good. The food was amazing. Huge portions. My husband had breakfast- eggs, pancakes, french toast, bacon and sausage. It was excellent. I had the mac and cheese and ham. The mac and cheese is homemade and incredible- not too cheesy. I also had about 3-4 slices of ham on my plate! We were there on a Sunday for dinner and there were just a few people there. Our waitress was great. Although the diner was pretty empty. We were way too stuffed to try dessert. Definitely go and eat there. The food is good, big portions and not that expensive.
(5)
Sean B.
Went here on Labor Day Sunday, about 11 AM. After waiting about 10 minutes to be seated, we waited another 10 minutes before the waitress came to take our order. We ordered garden variety breakfast food...scrambled eggs and pancakes, with a side of biscuits and gravy. After 30 minutes of waiting, the waitress materialized to let us know they now were out of biscuits and gravy. Since we'd already been there close to an hour, we just got up and left. Maybe the food is good but we'll never know. There were a lot of disgruntled customers, we left to a shouting match between the manager and a patron over her table.
(1)
Glenn V.
Surprisingly good for a 24/7 diner. We were looking for a late night place near our hotel and saw this place (next door to a Denny's). Went in with some trepidation after seeing only a 3-star review on Yelp, but were hungry and decided to chance it. My wife's Grilled cheese with tomato and bacon, on fresh swirl rye was delicious, as was my chicken cheesesteak. We both had the onion rings, which were tasty. And the coffee was fresh. We took a cannoli to go, which was great for an ending to the evening.
(4)
Jeremia F.
The food is just okay, service is pretty weak. Only two wait staff for the entire place. Oh and the smallest eggs I have ever seen in my life. I actually started laughing because they were so small.
(2)
Mike R.
Food was excellent and they give you huge portions. Downside was the service was REALLY slow. On our second trip in, we ordered breakfast and my girlfriend's food was cold before it hit the table. BEST FEATURE ALERT: TRY THE RED VELVET CHEESECAKE. That made up for all the other stuff.
(4)
Beth K.
Pretty good. Food was hot. Place was empty.
(3)
Julia R.
We stopped in for a breakfast and had a nice experience. It's a neat looking diner inside and out. They have a very complete breakfast menu. Our group had the french toast, pancakes and I had a Philly Croissant. the croissant had egg, vegetables and a tomato sauce/pesto that was very tasty. I would recommend for a nice morning breakfast.
(3)
Steph K.
My husband and I ate here on Saturday night after returning from our trip. We were staying at the Wyndam Garden Hotel and needed someplace close to eat at since we were both pretty tired. Being in Philly, we both decided to try their Philly cheese steak. We also started the meal out with an order of onion rings. They were incredible! The batter on them was just right and they were served with a dipping sauce very similar to the Bloomin Onion dipping sauce at TGI Fridays. The cheese steaks were also very tasty and we both enjoyed them. The downside? The terrible service. Our waitress never came back over to check on us during the meal or to refill our drinks. I finally flagged down another waitress to ask for refills and she acted as if this was the biggest deal. Meanwhile, our table was not more than 5 feet from the soda fountain. I almost got up and filled my drink up myself. The food was really good, but poor service from uninterested waitresses really puts a damper on my meal.
(3)
J. Peter S.
Awful. Rookie waitress was the best part, real down hill after that. Manager was asked for , who never showed up. I can handle a bad diner, but not so much when the kids have to wait too long , for avg food that's cold.
(1)
Dan G.
Awesome american crepe breakfast
(4)
Chris J.
Great food, really good portions. My son loved the crab corn chowder. I had the shepards pie, awesome.The Service was excellent. and the deserts are to die for..yummy yummy and you cannot fault the prices. We will be back
(5)
Suzy G.
I've been here for breakfast a couple of times, and I've always left very full and satisfied. The waitresses are nice and are always happy to top off your coffee cup. The first time I came here, one of the staff was mopping up the floor and the smell of the cleaner was very pungent and almost ruined my appetite. It wouldn't have been so bad if he had finished up quickly, but he was out there mopping almost the entire time we were eating! The second time there was much more enjoyeable.
(4)
Kevin R.
The food is good. The service not so much. It isn't that the waitress isn't friendly or anything. It's because both times I've been here there has only been one waitress covering the entire diner. So if you're looking for good food with slow service this is your place.
(2)
Manny C.
I've known about this place for years. Been there a few times too, but unless you drive down the Industrial highway near the airport, you'd never know it. It's a shame because I enjoy the atmosphere here. The booths are HUGE and spaced far enough away from other annoying customers that you feel almost like you're completely isolated. The food is pretty good and plentiful, and the coffee is nearly the best in the whole Philadelphia area. Waitress service is pleasant. Cost of food is reasonably cheap for what you get. I really loved the grits substitution over the hash browns. You can't go wrong with grits! Get the grits!
(4)
Dana B.
I was SO excited to go to the Philly Diner, since the continental breakfast offered by the Ramada did not excite me whatsoever (sorry guys!). The food was not the issue; however, there was really only one waitress who was scrambling to serve everyone, and not only that, it took FOREVER for the food to come, and the few other face painters I was there with and I were worried we'd be late for our first class. That aside, I really enjoyed my stuffed french toast, and would come back to try the oreo cheesecake pancakes, but next time, I'll try the University City location (*hoping it has the same menu!*)
(4)
T A.
Stay away from this place. The service was lousy and the food was the worst. Do not, I repeat, do not order the Philly cheese steak.I'm from Las Vegas where service is very important and I was appalled at what I experienced at the hands of inexperienced personnel. The Coup de grace was when I paid my bill. This woman who had just walked into work took my money and she reaked of booze and cigarettes. Functioning alcoholic are everywhere these days but she didn't even have the common sense to chew gum or spray on some cheap perfume. I was staying at the Wyndham hotel and I will never go to the Philly Diner again.
(1)
Crystal M.
I got really excited when I saw all the choices on the menu. I had a hard time deciding what I wanted. I got the turkey melt and the red velvet cake neither were very good. The red velvet cake was a little on the dry side. This was disappointing since the waitress kinda hyped up the desserts by saying they made them all right there in the restaurant. I went back again the next day and had a crisp buffalo chicken salad. The chicken was anything but crisp. Maybe it wad sitting too long because the breading was all soggy and the mush texture really put me off my salad.
(2)
Genevieve B.
My sister and I came here for breakfast a couple of weeks ago. I ordered the pancake plate with scrapple, and my sister had one of their big combos, with pancakes, french toast, bacon, sausage and a side of scrapple. My pancakes were very good, and the slice of scrapple was cooked very nicely, all crisp on the outside. The services was friendly and pretty effcient, prices were fair. They also had a nice breakfast special going on that was very cheap. The desserts looked wonderful in the glass case, was very tempted to buy something for later, but backed out in the end because I was trying to be good. Overall very satisfied with my meal.
(3)
Josh C.
Service is rather slow. Food was delicious and prices are fair.
(3)
Carissa B.
Was staying at the hotel nearby, and the hotel receptionist advised me to go here over Denny's, although I'm not sure why. It's a typical diner - typical food, typical atmosphere. It gets the job done, but don't come here if you're expecting anything out of the ordinary.
(3)
Diana F.
I wouldn't give a star to this place, I came here with two friends who live in the area and they said it's great. Turns out, it was terrible even my friends were shocked. We walk in and gave us a table in the back. Nobody came by to give us menus, we requested a booth nearby. It took forever for them to clean. It seemed they were upset on our insisting for the table meanwhile no one came to take our order not even drinks. Waiter was going to other tables would look at us and not even acknowledge that we still needed service. Terrible terrible place, dirty, rude and lazy waiter, host and manager. Don't go here, down the road is small and better diner, DONT EAT HeRe!! People don't know anything about customer service or how to treat patrons, locals for that matter. Worst place ever!!
(1)
Darryl D.
Let me first go over the pros of this diner: reasonably priced & open 24 hours. Now on to the real reason why I'm giving them two stars. This was my first and LAST visit to the Philly Diner. Right from the get-go I was grossed out by the sticky menus. It's not hard to make the host or hostess or even the servers wipe them down...come on. Continuing - the service was subpar. Unfriendly, inattentive and unsatisfying. Waited extremely too long for drink refills...I would estimate 15-20 minutes. And this goes hand in hand with the particular server I had. They would drop off the plates and never return. Got a bowl of soup...never came by to ask how it was or if I needed napkins, etc. Second time around to drop off the meal...finally was able to get a refill but then they ran off and didn't come back until I was 90% finished my meal...at which point I wanted the check to leave. As a general rule of thumb, in every single restaurant I've ever worked at in the past, servers were instructed to check back on the guests within one minute of dropping off the plates or after the first bites because it makes a huge difference in the experience. But the reasons for this one star doesn't stop there. On to the food - I must admit the soup was good and the chicken noodle didn't look like it was chicken out of a can. However, the main meal was a disappointment. Burger was overdone and dry and the fries were undercooked and not seasoned. I believe it may only be busy on the weekends because of the airport travelers are first-timers and when they realize it's too late to back out, they get stuck with a bad experience. While there menu was substantially large and I was contemplating on ordering a breakfast item as my dinner (those meals are rarely messed up anywhere), I chose the latter.
(2)
Eric V.
This Philly diner (out near the airport) is nasty. Philly and Jersey are chock full of outstanding diners. This isn't one of them. Went in for a simple breakfast. Got a waffle that was worse than the free ones served at places like Holiday Inn Express, had eggs that tasted like plastic, and sausage that was burnt and dry. Nasty. Just nasty. Not sure why I didn't give it only one star. I'm guessing their has to be something worse out there but this was pretty damn bad.
(2)
Denise P.
Absolutely horrible the only place that was open and I would rather starve next time bad food bad service the chip beef smelled and tasted like fish!!!! Not even edible would never go there again!!!
(1)
Dawn A.
Sad to say I could of tried dog food and it would of probably been better matter of fact my dog ended up with a $16 dollar steak take home cause it was mostly fat. I ordered an Florentine eggs Benedict well needless to say if you don't know how to make something on the menu say so. They gave me a salad on a English muffin with 2dippy eggs far from any kind of Benedict. The manager Barb could if cared less took only the Benedict off unapologetically. Went to McDonald's after cause I left there hungry and disappointed.
(1)
Chris L.
Yep, it's a grease pit - but it's my grease pit! I come here with my boyfriend at least once a week. Our waitress, Robin is awesome. (she works overnights, so tip her well!) We always get breakfast - Super Combo. 2 pancakes, scrambled eggs, home fries (really good), sausage, bacon and ham! Yep, you can't go wrong for $7.99 They have coke products...eh. rather have pepsi, just my opinion. Their grilled cheeses/burgers are great and you can get your choice of onion rings or fries. They have a little arcade in the front where you can try to win plush toys, and a convenient ATM. Never have had bad service from here, the people are pleasant. Do not go to Denny's across the street - it's dirty.
(5)
Tim B.
Sorry. I hate to give a bad review but... I really wanted Philly diner to be good ,but after several visits it just wasn't First time, the fried chicken was frozen in the middle and as I watched it thaw, it appeared to also be undercooked Vegetables simply boiled with nothing added I guess that's pretty typical for a diner though Next time, the service was so slow I ended up leaving I know there are good people that work there so hopefully you will do better than I did
(1)
Arnold W.
Philly dinner is a sad excuse for a restaurant. I called the restaurant so I could place my order. I told the person who I placed my order with that I was calling from one of the hotel in the area. The hotel that I was staying in was next to the dinner. I just had to walk through the parking lot to the restaurant. I placed my order and I was told that I could pick up my food in 10 minutes. I waited 15 minutes before I want over to pick my food up. I got to the philly dinner and was told that my food wasn't ready. I was told that my order would be ready soon. The waitress told me that she had to ring up my food before she gave it to me. I gave her the money for the food. I stood by the cash register while my food was being prepared. A man and a lady who had been eating in the dinner walked up to the cashier to pay there food bill. The waitress asked the man and lady. Are you staying in one of the hotels in the area? They replied yes. The waitress told them that they get an 10% discount. I wasn't told about any 10% discount. I was there the night before and earlier that day. I didn't know about a 10% discount. I asked the waitress about the discount. She told me that I had to show her my room key from the hotel to prove to her that I was staying in the hotel. The people who she told about the discount never showed a room key and got there discount. I asked to speak to the manager about my food not being ready and about the 10% discount for hotel guest. The manager gave me the discount and he put a rush on my food. I heard him tell the waitress to go see what was taking my food so long to be prepared. He went back to the kitchen and got my food for me. He asked me if I was offered soup or salad. The waitress never told me about soup or salad offered with the meal. I would suggest that the management retrain this particular waitress. Her service was horrible. The food was pretty good. The manager was very professional and on top of things when I approached him about the situation.
(1)
Denise S.
DO NOT JUDGE THE OUTSIDE! Service was excellent from Jackie - learned about scrapple (not for me) & where the outlets are ;) Huge amount of food & yummy, REAL grits too!
(5)
Jason B.
If you are drunk or hungover, it'll probably do, but overall the food is uninspired, even for a Diner. Also, there is 1/2" of water in the bottom of my salad bowl. That kind of shit really is pretty gross. I don't understand it.
(2)
Joel E.
This place is a disaster. We were first served over salted chicken rice soup.filet mignon was first undercooked and then dried out. Tasted not fresh.tuna steak was over cooked and completely in edible.The ice cream tasted very cheap and artificially flavored. Although the restaurant looked clean I was a bit taken aback by the strip of flypaper hanging in the men's room. Service was good and the waiter really tried.I would not come back here at all ever.
(1)
Laura C.
A Friend and I went here since we were starving and it's super close to our hotel. Service was very good since we came at an odd time (3pm) I got a waffle that was very good but the home fries weren't that good. My friend got an egg sandwhich which was good but it was $7! Fries were also very good. I got ice cream and a brownie Sunday for desert and the brownie was AWFUL. STAY AWAY. Over it was an okay meal.
(3)
Jazmyn R.
The diner's food was indeed delicious, especially the pancakes. But what turned me off was the hygiene of the waiter which was absolutely repulsive. It was so horrible that everytime the waiter came by, holding my breath was absolutely mandatory. Even though this happened, the manager did give a discount on the check which was great. Thus the one star. It will most likely be a long time before I visit again.
(1)
Jerry C.
We stopped in for a cup of coffee, waiting on a business meeting at Boeing. The waiter told us there is a $5 service charge per person for not ordering food. This is a business that does not "get it." I recommend you AVOID this place.
(1)
Merton F.
Big diner always has setting with no wait. Staff are friendly. The food is good. Had the cream of broccoli soup and the julienne salad. The salad is huge and comes with a ton of meat. The dressing was good taste like Ken's (I had the balsamic). In short good place to eat when in the area.
(3)
Michael F.
Stayed in the hotel right next door. They wouldn't take Togo order after 9pm even when I offered to pay over the phone with c.c. Haha. Ludicrous.
(1)
Emma D.
Ewww. Ewww. Ewww. As soon as we were seated we began to look around at the layer upon layer of filth. Our waiter asked for our drink order, I couldn't order a soda because of the slime all over the soda machine. We ordered water and iced tea. More looking around....more filth. We left a few dollars and left. Based on other reviews, it was a brilliant decision.
(1)
Tanya M.
Food was just ok. The service was terrible. The waitress barely acknowledged me, I had to ask for a drink refill when she delivered my meal and I think she rolled her eyes. Fries were generic my burger over cooked.
(2)
Mike T.
Food came out cold, found hair in the hot wings. Cheese was solid and unmelted on the cheesesteak which came out late because it was forgotten till the food was brought out. You could get more moisture from licking a philly sidewalk in the middle of summer than you can get from the eating the burgers. The burgers consist of something that resembles meat but surely is not. The chipped beef had some form of fish in it instead of meat and the pancakes looked and smelled like Don Vito slept on them. Stay clear unless you have no standards or taste buds. P.S. - if you want white bread for anything in your meal bring your own.
(1)
Philip S.
I would not recommend this place to anyone. Absolutely horrible service. Waited 20 minutes before they asked what i wanted. Waited another hour for my food. I ordered philly steak and french onion soup which came out cold. The place was not even busy. I cannot believe the comfort inn would recommend this horrible place.
(1)
Kimberly M.
This is such a mixed review for me! I recently stayed at the hotel next door and the check in clerk said he would recommend the Philly Diner over the Denny's a few steps further. Since it was late and dark and this being not the best of areas , I opted for the Philly Diner. Upon entering I questioned my decision. There must have been no more than 4 people dining, in the weirdly lit , almost gray? quiet diner. There were more young wait staff than patrons, and they were sitting in various booths behind the cash register on their phones seemingly uninterested in my being there , standing waiting to place a to-go order. Yeah. I should have left after a good 5 minute stand where one guy told a waitress in the kitchen to come do my order. I waited another 3-5 minutes . WHY do I do that ?! This lady comes out, NO hello, she just stood and looked at me .. so I placed my order. Then she moves 20 feet with her back to me ... I don't know whether to follow her or stay put! She then says in a unfriendly, almost barking manner over her shoulder, 'I'll ring you up over here' .. and shakes her head at me. Yeah , because I read minds? Off she disappears to the kitchen again. A few minutes later what appears to be the owner or manager comes out and he greets me and asks if I am okay. Well, that is better! BUT then proceeds to argue with the young staff about who is off and who is staying to work. They argue back. This is actually getting humorous. The grumpy older lady appears with my food , and I ask about utinsels since I am in a hotel room. She snaps , ' I always put those in first!' Simmer down , sister. It's a basic question. The food: It was actually very good. I had a Turkey Melt and switched the cheese up. It was hot, seemingly fresh, and an ample serving that I could not finish. It gets a 2 star because customer service is important. This place has so much potential and just fails in professionalism. That alone makes my return factor, meh. Know going in, that you will wait; possibly not be waited on , because what is on those waiters smart phones is clearly more important than doing the job you were hired to do; and when waited on, it may be nice or it may be the ' YOU are disturbing me!' factor. No. Thanks.
(2)
Karl M.
LOVED their Cobb salad. Service however was below standard and the place was a little dirty.
(3)
Chad W.
Order the American Melt.. Huge sandwich with homefries.. The Cream chip beef was very good too, a little on the smaller size of a portion so dont order if real hungry.. would have given it 4.5, but the bathrooms needed cleaned..
(4)
Peter H.
The place was dead when we got there and there we're more ppl working than customers in the restaurant. The service was pathetic and the food was extremely mediocre. Should have gone to Denny's next door, that's how much of a waste a time this place is
(1)
Kelly S.
Gross! Everything was either over spiced or had no flavor. I have never had a bad meal in a diner until today.
(1)
Mike W.
2x2x2
(4)
Bruce H.
Good Omelets and reasonable prices, Menu was very large with a lot of options. My wife had the build your omelet with bacon and Swiss. I had the meat lover omelet with Bacon, Sausage, Ham, Cheese and Onions. both Omelets were very good. We both ordered extra crispy hash browns and neither came out crispy. Service was good and the prices fair. A nice change from a Franchise like Denny's
(3)
Elizabeth S.
To be honest, I didn't expect much from this place since we were staying at the Ramada, which was pretty awful, and I just assumed that everything in the area would be just as bad. Boy, was I wrong! I'm a bit of a diner snob (hey, it's a Jersey thing), and thought this place was fantastic! We went for dinner and people had all different things -- everyone was so happy with their food. I know that others complained about only one or two servers for the whole place -- it wasn't very busy when we went and the server was terrific. Super nice and right there with us. I had probably one of the best Cobb salads I've ever had (it was ginormous), and also some awesome French onion soup. It was also super affordable -- I think there were 9 people in our party and the total was $100. That's pretty darn good for dinner. We really just happened upon it, but I have to say, were I driving through the area again I'd made a special stop to go there.
(4)
Leena W.
Not the best not the worst. it was located next to red roof inn which is where I was staying so it was convenient, I had breakfast there French toast which was thick just how I like it and eggs over medium everything was just fine. my only complaint would be that the food did take a lil while to come but over all a good quick spot to eat.
(3)
C. K. B.
I have been to Philly Diner for both breakfast and dinner and I've found that as far as diner's go, Philly Diner is one of the best around here. The food is good quality, they have great bacon! The prices are comparable to the other diners in Delco and the service has always been good. I will continue to go back, especially for their sandwiches and wraps, the fries and onion rings were delish.
(4)
Woody W.
Stopped for a late dinner. Only 8 tables occupied in the entire place with 4 waitresses working. I was seated next to the drink station and was immediately served my unsweetened iced tea which tasted like cleaning solution. Then sat for 15 minutes while three other tables were seated with their drinks served and orders taken. When I got a waitress' attention and said I would take my check if they weren't interested in waiting on me, I got my check for $2.11. Won't be stopping back here.
(1)
Jason R.
Food is fine although I got the chicken fajita omelet, it was good enough. The wait staff is obnoxious, granted its slow but the entire place doesn't need to listen to your conversations about skinny jeans, how slow it is and how it used to be, how much a friend makes at IHOP.... Just go find another place to eat.
(2)
Dawn M.
Stopped in here on a trip from Massachusetts while we were waiting to check in to our hotel. I had a slice of red velvet cheesecake. It was a tad dry but the frosting was heavenly! My son had the plain cheesecake and loved it. My bf had the strawberry shortcake and he too said it was very good. We will be back in the morning for breakfast. Breakfast wasnt all that. Biscuits and gravy was thin and watery. Eggs were good....bacon was good. Service was slow, but 2 waitstaff didn';t show up, we were told. Price was reasonable, but overall nothing outstanding. Neat place to check out...definately for the desserts...
(2)
Timothy H.
Typical American diner, Greek style good. Big selection, great prices, specials. No complaints here. Discount for comfort Inn guests.
(4)
Carson Y.
literally found a band aid in my burger. that's all i have to say. this place is gross and they barely even apologized. band and in my burger. band aid in my burger. band aid in my burger. band aid in my burger.
(1)
Walter C.
Well unfortunately it's all the bad things you hope a diner isn't. The service was great. The food not so much. We ordered meat loaf, lamb, burgers. All were bland tasteless. You know it was not at all fresh. It's a shame the place has so much potential. You can't make good food from bad ingredients.
(1)
George W.
Mediocre food. Onion soup was too salty. Meat in Greek-style lasagna was dry. Margarine instead of butter with rolls. I'd much rather go to McDonald's. Never coming back.
(2)
Dameon H.
First we waited an hour to even sit down and there wasn't even a wait. Service is awful. People around us are getting up and leaving. I hope I don't pass out before I even get my drink never mind my food. Don't waste your time with this place. I will prob get up and leave shortly myself.
(1)
Michael F.
We ate here last week and the cakes were disgusting. My friends and I were staying at the dumpy hotel Ramada in Philly, and decided to eat here for dinner. We decided to have desserts here, and we ordered different cakes. I ordered the red velvet cake which tasted normal, but the chocolate cakes were horrific! My friend Brett ordered the Chocolate coconut cake, and my friend Frank got the Chocolate Mousse cake. The frosting tasted like nail polish! Yes! Nail polish! When we told our waitress, she told her manager about it, but he didn't try to fix the problem. We told the waitress to taste the frosting, and she even agreed that both cakes tasted like nail polish. I'm guessing that whoever baked the cake probably just had their nails done, and got some of the nail solution in the frosting. Pretty gross.
(2)
Steve S.
Well, I can say that tonight this place struck out big time. Perhaps they have better dishes. I saw a few others around me that seemed to be enjoying some good stuff, including a huge plate of French Toast and another having what appeared to be a good pot pie. I won't tell you that they are terrible because it may not be true. But I will tell you what I experienced. I went for breakfast for dinner tonight with the chicken fajita omelet. It wasn't bad, it just wasn't special. It was huge. It had a lot of food, but if the chicken were not in that omelet it would be flavorless on its own. The point of a chicken fajita omelet is that it actually tastes like chicken from fajitas. It wasn't there. The hash browns were decent though. But, that's not their biggest faux pas. My wife got the buffalo chicken wrap. Keep in mind, my wife enjoys spicy food. She has been known to eat pickled hot peppers as a snack. This wrap was either put together all wrong or the cook had a heavy wrist with the hot sauce because it was too spicy for her. That's amazing. Being the glutton for punishment I am, I took a bite and my mouth was ruined for the next 20 minutes. And who serves a buffalo chicken wrap without any kind of blue cheese or ranch dressing? We had to ask the waitress after the fact for a side of ranch dressing, which she kindly brought. But overall, classify the wrap as a fail. So I would classify this place two ways. For the Delco locals, this place is not as good as nearby places such as the Penrose Diner or the Springfield Diner to name a couple. The fact that it was not that crowded on a Friday night at 7 told me something. For out of towners staying in the nearby hotels, you have two choices if you don't want to search any other place out. If you like Denny's, go to Denny's because you know what you're getting there. If you don't like Denny's, I'm sure this place will do just fine for you. At least the service was nice, and my food was only just good enough for me to finish the plate. My wife's plate did not come close to being finished, even with me helping her eat some of it. If I didn't have a coupon, I wouldn't have eaten here.
(2)
Scott C.
Had the Philly cheese steak and a side salad. Not busy at all but service was slow as Christmas. Cannot imagine how slow it would be if they were busy. Salad was good and fresh. Cheese steak was a cheese steak, nothing special. I would go here again when staying at the hotel next door but would not drive out of my way.
(3)
Randy C.
Food is forgettable, service is terrible. The only reason they are still open is because they serve 3 hotels near the airport.
(1)
Patrick P.
Walked in and was told to sit anywhere. I waited for 10 minutes while listening to the wait staff talk about other wait staff, no one took my drink order or food order. Waitress came up to the table next to me and told the guy they had none of the vegetables he wanted. Ridiculous.
(1)
Chris J.
I went here for lunch after an extremely cold day. I ordered the French onion soup and a prime rib dip sandwich. I should have stopped eating after I had the horrifically salty soup but I figured I'd give the sandwich a shot. The meat was dry and looked like it had been around for a week. When I asked if this was how it always is, the server told me he doesn't eat the food. I knew then to stop and get the hell out of there..... No not even try this place. Dirty...and empty
(1)
Matthew K.
Denny's is better and I don't like Denny's. I gave it a star just because you have to in order to post.
(1)
Jen P.
My husband and I were staying at the Ramada down the street, and were looking for a place for dinner. I didn't expect much, but the reviews on Yelp were good. The food was amazing. Huge portions. My husband had breakfast- eggs, pancakes, french toast, bacon and sausage. It was excellent. I had the mac and cheese and ham. The mac and cheese is homemade and incredible- not too cheesy. I also had about 3-4 slices of ham on my plate! We were there on a Sunday for dinner and there were just a few people there. Our waitress was great. Although the diner was pretty empty. We were way too stuffed to try dessert. Definitely go and eat there. The food is good, big portions and not that expensive.
(5)
Sean B.
Went here on Labor Day Sunday, about 11 AM. After waiting about 10 minutes to be seated, we waited another 10 minutes before the waitress came to take our order. We ordered garden variety breakfast food...scrambled eggs and pancakes, with a side of biscuits and gravy. After 30 minutes of waiting, the waitress materialized to let us know they now were out of biscuits and gravy. Since we'd already been there close to an hour, we just got up and left. Maybe the food is good but we'll never know. There were a lot of disgruntled customers, we left to a shouting match between the manager and a patron over her table.
(1)
Jeremia F.
The food is just okay, service is pretty weak. Only two wait staff for the entire place. Oh and the smallest eggs I have ever seen in my life. I actually started laughing because they were so small.
(2)
Glenn V.
Surprisingly good for a 24/7 diner. We were looking for a late night place near our hotel and saw this place (next door to a Denny's). Went in with some trepidation after seeing only a 3-star review on Yelp, but were hungry and decided to chance it. My wife's Grilled cheese with tomato and bacon, on fresh swirl rye was delicious, as was my chicken cheesesteak. We both had the onion rings, which were tasty. And the coffee was fresh. We took a cannoli to go, which was great for an ending to the evening.
(4)
Mike R.
Food was excellent and they give you huge portions. Downside was the service was REALLY slow. On our second trip in, we ordered breakfast and my girlfriend's food was cold before it hit the table. BEST FEATURE ALERT: TRY THE RED VELVET CHEESECAKE. That made up for all the other stuff.
(4)
Beth K.
Pretty good. Food was hot. Place was empty.
(3)
Julia R.
We stopped in for a breakfast and had a nice experience. It's a neat looking diner inside and out. They have a very complete breakfast menu. Our group had the french toast, pancakes and I had a Philly Croissant. the croissant had egg, vegetables and a tomato sauce/pesto that was very tasty. I would recommend for a nice morning breakfast.
(3)
Ron B.
Ate here a lot while I was in the area. Clean place, good service, plenty of parking. Some things are good and some are not. Same holds true for most diners so here are some ground rules for your average neighborhood diner: 1. Breakfast is always safe. Very true here. Big portions, nice hash browns and strong coffee. 2. Skip the steak. It's never that good, generally too tough and you never get the high quality meat. If you want steak, go to a steakhouse. 3. Avoid the exotic. I always think the menus at these places are way too long. They should be one page, two tops. When you see baked Alaska, miso cod, or jerk chicken at a diner off the turnpike, why would you think it would be good? Still, I always break this rule myself. I had the moussaka here since the owner looked Greek. Yuck. I guess I'll never learn. Basically, if you don't think the dish gets ordered at least 6 times a day, don't order it. Don't challenge the cook - you want him in his comfort zone. 4. Ask the waitress. They know what the locals like. Here, it was the steak subs and they were great. Stick to those rules and you'll be safe. This diner has great omelettes, huge salads and good cookies. The pie is a bit bland and the burgers surprisingly below par. The patty to bun ratio was about 50:1 which is a bit too high. Still, the friendly staff give it a lot more character than the Denny's next door.
(3)
J J.
Average and sterile wait service. Food was awful. Runny eggs, undercooked Taylor ham, hash browns were tasteless and soggy. Steak and eggs - steak almost in edible. And only Pepsi products. Avoid this place.
(1)
Steph K.
My husband and I ate here on Saturday night after returning from our trip. We were staying at the Wyndam Garden Hotel and needed someplace close to eat at since we were both pretty tired. Being in Philly, we both decided to try their Philly cheese steak. We also started the meal out with an order of onion rings. They were incredible! The batter on them was just right and they were served with a dipping sauce very similar to the Bloomin Onion dipping sauce at TGI Fridays. The cheese steaks were also very tasty and we both enjoyed them. The downside? The terrible service. Our waitress never came back over to check on us during the meal or to refill our drinks. I finally flagged down another waitress to ask for refills and she acted as if this was the biggest deal. Meanwhile, our table was not more than 5 feet from the soda fountain. I almost got up and filled my drink up myself. The food was really good, but poor service from uninterested waitresses really puts a damper on my meal.
(3)
J. Peter S.
Awful. Rookie waitress was the best part, real down hill after that. Manager was asked for , who never showed up. I can handle a bad diner, but not so much when the kids have to wait too long , for avg food that's cold.
(1)
Dan G.
Awesome american crepe breakfast
(4)
Chris J.
Great food, really good portions. My son loved the crab corn chowder. I had the shepards pie, awesome.The Service was excellent. and the deserts are to die for..yummy yummy and you cannot fault the prices. We will be back
(5)
Suzy G.
I've been here for breakfast a couple of times, and I've always left very full and satisfied. The waitresses are nice and are always happy to top off your coffee cup. The first time I came here, one of the staff was mopping up the floor and the smell of the cleaner was very pungent and almost ruined my appetite. It wouldn't have been so bad if he had finished up quickly, but he was out there mopping almost the entire time we were eating! The second time there was much more enjoyeable.
(4)
Kevin R.
The food is good. The service not so much. It isn't that the waitress isn't friendly or anything. It's because both times I've been here there has only been one waitress covering the entire diner. So if you're looking for good food with slow service this is your place.
(2)
Manny C.
I've known about this place for years. Been there a few times too, but unless you drive down the Industrial highway near the airport, you'd never know it. It's a shame because I enjoy the atmosphere here. The booths are HUGE and spaced far enough away from other annoying customers that you feel almost like you're completely isolated. The food is pretty good and plentiful, and the coffee is nearly the best in the whole Philadelphia area. Waitress service is pleasant. Cost of food is reasonably cheap for what you get. I really loved the grits substitution over the hash browns. You can't go wrong with grits! Get the grits!
(4)
Elizabeth S.
They have a wonderful early bird menu. I have tried the turkey dinner and broiled fish, generous portions. Coffee and soup and bread pudding for desert are included for $9.99. The restaurant is clean, the staff is friendly. Good deal,
(5)
Dana B.
I was SO excited to go to the Philly Diner, since the continental breakfast offered by the Ramada did not excite me whatsoever (sorry guys!). The food was not the issue; however, there was really only one waitress who was scrambling to serve everyone, and not only that, it took FOREVER for the food to come, and the few other face painters I was there with and I were worried we'd be late for our first class. That aside, I really enjoyed my stuffed french toast, and would come back to try the oreo cheesecake pancakes, but next time, I'll try the University City location (*hoping it has the same menu!*)
(4)
T A.
Stay away from this place. The service was lousy and the food was the worst. Do not, I repeat, do not order the Philly cheese steak.I'm from Las Vegas where service is very important and I was appalled at what I experienced at the hands of inexperienced personnel. The Coup de grace was when I paid my bill. This woman who had just walked into work took my money and she reaked of booze and cigarettes. Functioning alcoholic are everywhere these days but she didn't even have the common sense to chew gum or spray on some cheap perfume. I was staying at the Wyndham hotel and I will never go to the Philly Diner again.
(1)
Reinaldo D.
Love this place. They have great breakfast.
(5)
Crystal M.
I got really excited when I saw all the choices on the menu. I had a hard time deciding what I wanted. I got the turkey melt and the red velvet cake neither were very good. The red velvet cake was a little on the dry side. This was disappointing since the waitress kinda hyped up the desserts by saying they made them all right there in the restaurant. I went back again the next day and had a crisp buffalo chicken salad. The chicken was anything but crisp. Maybe it wad sitting too long because the breading was all soggy and the mush texture really put me off my salad.
(2)
Genevieve B.
My sister and I came here for breakfast a couple of weeks ago. I ordered the pancake plate with scrapple, and my sister had one of their big combos, with pancakes, french toast, bacon, sausage and a side of scrapple. My pancakes were very good, and the slice of scrapple was cooked very nicely, all crisp on the outside. The services was friendly and pretty effcient, prices were fair. They also had a nice breakfast special going on that was very cheap. The desserts looked wonderful in the glass case, was very tempted to buy something for later, but backed out in the end because I was trying to be good. Overall very satisfied with my meal.
(3)
Dawn M.
Stopped in here on a trip from Massachusetts while we were waiting to check in to our hotel. I had a slice of red velvet cheesecake. It was a tad dry but the frosting was heavenly! My son had the plain cheesecake and loved it. My bf had the strawberry shortcake and he too said it was very good. We will be back in the morning for breakfast. Breakfast wasnt all that. Biscuits and gravy was thin and watery. Eggs were good....bacon was good. Service was slow, but 2 waitstaff didn';t show up, we were told. Price was reasonable, but overall nothing outstanding. Neat place to check out...definately for the desserts...
(2)
Timothy H.
Typical American diner, Greek style good. Big selection, great prices, specials. No complaints here. Discount for comfort Inn guests.
(4)
Ron B.
Ate here a lot while I was in the area. Clean place, good service, plenty of parking. Some things are good and some are not. Same holds true for most diners so here are some ground rules for your average neighborhood diner: 1. Breakfast is always safe. Very true here. Big portions, nice hash browns and strong coffee. 2. Skip the steak. It's never that good, generally too tough and you never get the high quality meat. If you want steak, go to a steakhouse. 3. Avoid the exotic. I always think the menus at these places are way too long. They should be one page, two tops. When you see baked Alaska, miso cod, or jerk chicken at a diner off the turnpike, why would you think it would be good? Still, I always break this rule myself. I had the moussaka here since the owner looked Greek. Yuck. I guess I'll never learn. Basically, if you don't think the dish gets ordered at least 6 times a day, don't order it. Don't challenge the cook - you want him in his comfort zone. 4. Ask the waitress. They know what the locals like. Here, it was the steak subs and they were great. Stick to those rules and you'll be safe. This diner has great omelettes, huge salads and good cookies. The pie is a bit bland and the burgers surprisingly below par. The patty to bun ratio was about 50:1 which is a bit too high. Still, the friendly staff give it a lot more character than the Denny's next door.
(3)
J J.
Average and sterile wait service. Food was awful. Runny eggs, undercooked Taylor ham, hash browns were tasteless and soggy. Steak and eggs - steak almost in edible. And only Pepsi products. Avoid this place.
(1)
Elizabeth S.
They have a wonderful early bird menu. I have tried the turkey dinner and broiled fish, generous portions. Coffee and soup and bread pudding for desert are included for $9.99. The restaurant is clean, the staff is friendly. Good deal,
(5)
Jen P.
My husband and I were staying at the Ramada down the street, and were looking for a place for dinner. I didn't expect much, but the reviews on Yelp were good. The food was amazing. Huge portions. My husband had breakfast- eggs, pancakes, french toast, bacon and sausage. It was excellent. I had the mac and cheese and ham. The mac and cheese is homemade and incredible- not too cheesy. I also had about 3-4 slices of ham on my plate! We were there on a Sunday for dinner and there were just a few people there. Our waitress was great. Although the diner was pretty empty. We were way too stuffed to try dessert. Definitely go and eat there. The food is good, big portions and not that expensive.
(5)
Steve S.
Well, I can say that tonight this place struck out big time. Perhaps they have better dishes. I saw a few others around me that seemed to be enjoying some good stuff, including a huge plate of French Toast and another having what appeared to be a good pot pie. I won't tell you that they are terrible because it may not be true. But I will tell you what I experienced. I went for breakfast for dinner tonight with the chicken fajita omelet. It wasn't bad, it just wasn't special. It was huge. It had a lot of food, but if the chicken were not in that omelet it would be flavorless on its own. The point of a chicken fajita omelet is that it actually tastes like chicken from fajitas. It wasn't there. The hash browns were decent though. But, that's not their biggest faux pas. My wife got the buffalo chicken wrap. Keep in mind, my wife enjoys spicy food. She has been known to eat pickled hot peppers as a snack. This wrap was either put together all wrong or the cook had a heavy wrist with the hot sauce because it was too spicy for her. That's amazing. Being the glutton for punishment I am, I took a bite and my mouth was ruined for the next 20 minutes. And who serves a buffalo chicken wrap without any kind of blue cheese or ranch dressing? We had to ask the waitress after the fact for a side of ranch dressing, which she kindly brought. But overall, classify the wrap as a fail. So I would classify this place two ways. For the Delco locals, this place is not as good as nearby places such as the Penrose Diner or the Springfield Diner to name a couple. The fact that it was not that crowded on a Friday night at 7 told me something. For out of towners staying in the nearby hotels, you have two choices if you don't want to search any other place out. If you like Denny's, go to Denny's because you know what you're getting there. If you don't like Denny's, I'm sure this place will do just fine for you. At least the service was nice, and my food was only just good enough for me to finish the plate. My wife's plate did not come close to being finished, even with me helping her eat some of it. If I didn't have a coupon, I wouldn't have eaten here.
(2)
Elizabeth S.
To be honest, I didn't expect much from this place since we were staying at the Ramada, which was pretty awful, and I just assumed that everything in the area would be just as bad. Boy, was I wrong! I'm a bit of a diner snob (hey, it's a Jersey thing), and thought this place was fantastic! We went for dinner and people had all different things -- everyone was so happy with their food. I know that others complained about only one or two servers for the whole place -- it wasn't very busy when we went and the server was terrific. Super nice and right there with us. I had probably one of the best Cobb salads I've ever had (it was ginormous), and also some awesome French onion soup. It was also super affordable -- I think there were 9 people in our party and the total was $100. That's pretty darn good for dinner. We really just happened upon it, but I have to say, were I driving through the area again I'd made a special stop to go there.
(4)
Leena W.
Not the best not the worst. it was located next to red roof inn which is where I was staying so it was convenient, I had breakfast there French toast which was thick just how I like it and eggs over medium everything was just fine. my only complaint would be that the food did take a lil while to come but over all a good quick spot to eat.
(3)
Phil D.
Visited: Sunday - April 5, 2015 - 10:30 AM I was expecting crowds on this beautiful, sunny, Easter morning. Instead, I was pleasantly surprised by the remarkably quiet room of empty tables. A young woman asked if we'd like something to drink. I specifically asked for COLD orange juice and black coffee. I received WARM OJ and NO coffee. The regular server cheerfully took our order. She was about to leave when I asked for the COLD OJ and coffee. She explained that the OJ was delivered in the morning and didn't have time to chill. She offered ice as an alternate. I accepted. She returned with the ice and a hot cup of coffee. After several minutes, my coffee cup was nearly empty and I could not locate the server to request a refill. As usual, the food was delivered within a reasonable time and was good.
(3)
Kimberly M.
This is such a mixed review for me! I recently stayed at the hotel next door and the check in clerk said he would recommend the Philly Diner over the Denny's a few steps further. Since it was late and dark and this being not the best of areas , I opted for the Philly Diner. Upon entering I questioned my decision. There must have been no more than 4 people dining, in the weirdly lit , almost gray? quiet diner. There were more young wait staff than patrons, and they were sitting in various booths behind the cash register on their phones seemingly uninterested in my being there , standing waiting to place a to-go order. Yeah. I should have left after a good 5 minute stand where one guy told a waitress in the kitchen to come do my order. I waited another 3-5 minutes . WHY do I do that ?! This lady comes out, NO hello, she just stood and looked at me .. so I placed my order. Then she moves 20 feet with her back to me ... I don't know whether to follow her or stay put! She then says in a unfriendly, almost barking manner over her shoulder, 'I'll ring you up over here' .. and shakes her head at me. Yeah , because I read minds? Off she disappears to the kitchen again. A few minutes later what appears to be the owner or manager comes out and he greets me and asks if I am okay. Well, that is better! BUT then proceeds to argue with the young staff about who is off and who is staying to work. They argue back. This is actually getting humorous. The grumpy older lady appears with my food , and I ask about utinsels since I am in a hotel room. She snaps , ' I always put those in first!' Simmer down , sister. It's a basic question. The food: It was actually very good. I had a Turkey Melt and switched the cheese up. It was hot, seemingly fresh, and an ample serving that I could not finish. It gets a 2 star because customer service is important. This place has so much potential and just fails in professionalism. That alone makes my return factor, meh. Know going in, that you will wait; possibly not be waited on , because what is on those waiters smart phones is clearly more important than doing the job you were hired to do; and when waited on, it may be nice or it may be the ' YOU are disturbing me!' factor. No. Thanks.
(2)
Mike T.
Food came out cold, found hair in the hot wings. Cheese was solid and unmelted on the cheesesteak which came out late because it was forgotten till the food was brought out. You could get more moisture from licking a philly sidewalk in the middle of summer than you can get from the eating the burgers. The burgers consist of something that resembles meat but surely is not. The chipped beef had some form of fish in it instead of meat and the pancakes looked and smelled like Don Vito slept on them. Stay clear unless you have no standards or taste buds. P.S. - if you want white bread for anything in your meal bring your own.
(1)
Philip S.
I would not recommend this place to anyone. Absolutely horrible service. Waited 20 minutes before they asked what i wanted. Waited another hour for my food. I ordered philly steak and french onion soup which came out cold. The place was not even busy. I cannot believe the comfort inn would recommend this horrible place.
(1)
Jason B.
If you are drunk or hungover, it'll probably do, but overall the food is uninspired, even for a Diner. Also, there is 1/2" of water in the bottom of my salad bowl. That kind of shit really is pretty gross. I don't understand it.
(2)
Woody W.
Stopped for a late dinner. Only 8 tables occupied in the entire place with 4 waitresses working. I was seated next to the drink station and was immediately served my unsweetened iced tea which tasted like cleaning solution. Then sat for 15 minutes while three other tables were seated with their drinks served and orders taken. When I got a waitress' attention and said I would take my check if they weren't interested in waiting on me, I got my check for $2.11. Won't be stopping back here.
(1)
Jason R.
Food is fine although I got the chicken fajita omelet, it was good enough. The wait staff is obnoxious, granted its slow but the entire place doesn't need to listen to your conversations about skinny jeans, how slow it is and how it used to be, how much a friend makes at IHOP.... Just go find another place to eat.
(2)
Peter H.
The place was dead when we got there and there we're more ppl working than customers in the restaurant. The service was pathetic and the food was extremely mediocre. Should have gone to Denny's next door, that's how much of a waste a time this place is
(1)
Kelly S.
Gross! Everything was either over spiced or had no flavor. I have never had a bad meal in a diner until today.
(1)
Bruce H.
Good Omelets and reasonable prices, Menu was very large with a lot of options. My wife had the build your omelet with bacon and Swiss. I had the meat lover omelet with Bacon, Sausage, Ham, Cheese and Onions. both Omelets were very good. We both ordered extra crispy hash browns and neither came out crispy. Service was good and the prices fair. A nice change from a Franchise like Denny's
(3)
Mike W.
2x2x2
(4)
C. K. B.
I have been to Philly Diner for both breakfast and dinner and I've found that as far as diner's go, Philly Diner is one of the best around here. The food is good quality, they have great bacon! The prices are comparable to the other diners in Delco and the service has always been good. I will continue to go back, especially for their sandwiches and wraps, the fries and onion rings were delish.
(4)
J. Peter S.
Awful. Rookie waitress was the best part, real down hill after that. Manager was asked for , who never showed up. I can handle a bad diner, but not so much when the kids have to wait too long , for avg food that's cold.
(1)
Dan G.
Awesome american crepe breakfast
(4)
Chris J.
Great food, really good portions. My son loved the crab corn chowder. I had the shepards pie, awesome.The Service was excellent. and the deserts are to die for..yummy yummy and you cannot fault the prices. We will be back
(5)
Suzy G.
I've been here for breakfast a couple of times, and I've always left very full and satisfied. The waitresses are nice and are always happy to top off your coffee cup. The first time I came here, one of the staff was mopping up the floor and the smell of the cleaner was very pungent and almost ruined my appetite. It wouldn't have been so bad if he had finished up quickly, but he was out there mopping almost the entire time we were eating! The second time there was much more enjoyeable.
(4)
Kevin R.
The food is good. The service not so much. It isn't that the waitress isn't friendly or anything. It's because both times I've been here there has only been one waitress covering the entire diner. So if you're looking for good food with slow service this is your place.
(2)
Manny C.
I've known about this place for years. Been there a few times too, but unless you drive down the Industrial highway near the airport, you'd never know it. It's a shame because I enjoy the atmosphere here. The booths are HUGE and spaced far enough away from other annoying customers that you feel almost like you're completely isolated. The food is pretty good and plentiful, and the coffee is nearly the best in the whole Philadelphia area. Waitress service is pleasant. Cost of food is reasonably cheap for what you get. I really loved the grits substitution over the hash browns. You can't go wrong with grits! Get the grits!
(4)
Sean B.
Went here on Labor Day Sunday, about 11 AM. After waiting about 10 minutes to be seated, we waited another 10 minutes before the waitress came to take our order. We ordered garden variety breakfast food...scrambled eggs and pancakes, with a side of biscuits and gravy. After 30 minutes of waiting, the waitress materialized to let us know they now were out of biscuits and gravy. Since we'd already been there close to an hour, we just got up and left. Maybe the food is good but we'll never know. There were a lot of disgruntled customers, we left to a shouting match between the manager and a patron over her table.
(1)
Glenn V.
Surprisingly good for a 24/7 diner. We were looking for a late night place near our hotel and saw this place (next door to a Denny's). Went in with some trepidation after seeing only a 3-star review on Yelp, but were hungry and decided to chance it. My wife's Grilled cheese with tomato and bacon, on fresh swirl rye was delicious, as was my chicken cheesesteak. We both had the onion rings, which were tasty. And the coffee was fresh. We took a cannoli to go, which was great for an ending to the evening.
(4)
Jeremia F.
The food is just okay, service is pretty weak. Only two wait staff for the entire place. Oh and the smallest eggs I have ever seen in my life. I actually started laughing because they were so small.
(2)
Mike R.
Food was excellent and they give you huge portions. Downside was the service was REALLY slow. On our second trip in, we ordered breakfast and my girlfriend's food was cold before it hit the table. BEST FEATURE ALERT: TRY THE RED VELVET CHEESECAKE. That made up for all the other stuff.
(4)
Beth K.
Pretty good. Food was hot. Place was empty.
(3)
Julia R.
We stopped in for a breakfast and had a nice experience. It's a neat looking diner inside and out. They have a very complete breakfast menu. Our group had the french toast, pancakes and I had a Philly Croissant. the croissant had egg, vegetables and a tomato sauce/pesto that was very tasty. I would recommend for a nice morning breakfast.
(3)
Steph K.
My husband and I ate here on Saturday night after returning from our trip. We were staying at the Wyndam Garden Hotel and needed someplace close to eat at since we were both pretty tired. Being in Philly, we both decided to try their Philly cheese steak. We also started the meal out with an order of onion rings. They were incredible! The batter on them was just right and they were served with a dipping sauce very similar to the Bloomin Onion dipping sauce at TGI Fridays. The cheese steaks were also very tasty and we both enjoyed them. The downside? The terrible service. Our waitress never came back over to check on us during the meal or to refill our drinks. I finally flagged down another waitress to ask for refills and she acted as if this was the biggest deal. Meanwhile, our table was not more than 5 feet from the soda fountain. I almost got up and filled my drink up myself. The food was really good, but poor service from uninterested waitresses really puts a damper on my meal.
(3)
Dana B.
I was SO excited to go to the Philly Diner, since the continental breakfast offered by the Ramada did not excite me whatsoever (sorry guys!). The food was not the issue; however, there was really only one waitress who was scrambling to serve everyone, and not only that, it took FOREVER for the food to come, and the few other face painters I was there with and I were worried we'd be late for our first class. That aside, I really enjoyed my stuffed french toast, and would come back to try the oreo cheesecake pancakes, but next time, I'll try the University City location (*hoping it has the same menu!*)
(4)
T A.
Stay away from this place. The service was lousy and the food was the worst. Do not, I repeat, do not order the Philly cheese steak.I'm from Las Vegas where service is very important and I was appalled at what I experienced at the hands of inexperienced personnel. The Coup de grace was when I paid my bill. This woman who had just walked into work took my money and she reaked of booze and cigarettes. Functioning alcoholic are everywhere these days but she didn't even have the common sense to chew gum or spray on some cheap perfume. I was staying at the Wyndham hotel and I will never go to the Philly Diner again.
(1)
Reinaldo D.
Love this place. They have great breakfast.
(5)
Crystal M.
I got really excited when I saw all the choices on the menu. I had a hard time deciding what I wanted. I got the turkey melt and the red velvet cake neither were very good. The red velvet cake was a little on the dry side. This was disappointing since the waitress kinda hyped up the desserts by saying they made them all right there in the restaurant. I went back again the next day and had a crisp buffalo chicken salad. The chicken was anything but crisp. Maybe it wad sitting too long because the breading was all soggy and the mush texture really put me off my salad.
(2)
Genevieve B.
My sister and I came here for breakfast a couple of weeks ago. I ordered the pancake plate with scrapple, and my sister had one of their big combos, with pancakes, french toast, bacon, sausage and a side of scrapple. My pancakes were very good, and the slice of scrapple was cooked very nicely, all crisp on the outside. The services was friendly and pretty effcient, prices were fair. They also had a nice breakfast special going on that was very cheap. The desserts looked wonderful in the glass case, was very tempted to buy something for later, but backed out in the end because I was trying to be good. Overall very satisfied with my meal.
(3)
Josh C.
Service is rather slow. Food was delicious and prices are fair.
(3)
Joel E.
This place is a disaster. We were first served over salted chicken rice soup.filet mignon was first undercooked and then dried out. Tasted not fresh.tuna steak was over cooked and completely in edible.The ice cream tasted very cheap and artificially flavored. Although the restaurant looked clean I was a bit taken aback by the strip of flypaper hanging in the men's room. Service was good and the waiter really tried.I would not come back here at all ever.
(1)
Jazmyn R.
The diner's food was indeed delicious, especially the pancakes. But what turned me off was the hygiene of the waiter which was absolutely repulsive. It was so horrible that everytime the waiter came by, holding my breath was absolutely mandatory. Even though this happened, the manager did give a discount on the check which was great. Thus the one star. It will most likely be a long time before I visit again.
(1)
Jerry C.
We stopped in for a cup of coffee, waiting on a business meeting at Boeing. The waiter told us there is a $5 service charge per person for not ordering food. This is a business that does not "get it." I recommend you AVOID this place.
(1)
Merton F.
Big diner always has setting with no wait. Staff are friendly. The food is good. Had the cream of broccoli soup and the julienne salad. The salad is huge and comes with a ton of meat. The dressing was good taste like Ken's (I had the balsamic). In short good place to eat when in the area.
(3)
Michael F.
Stayed in the hotel right next door. They wouldn't take Togo order after 9pm even when I offered to pay over the phone with c.c. Haha. Ludicrous.
(1)
Laura C.
A Friend and I went here since we were starving and it's super close to our hotel. Service was very good since we came at an odd time (3pm) I got a waffle that was very good but the home fries weren't that good. My friend got an egg sandwhich which was good but it was $7! Fries were also very good. I got ice cream and a brownie Sunday for desert and the brownie was AWFUL. STAY AWAY. Over it was an okay meal.
(3)
Darryl D.
Let me first go over the pros of this diner: reasonably priced & open 24 hours. Now on to the real reason why I'm giving them two stars. This was my first and LAST visit to the Philly Diner. Right from the get-go I was grossed out by the sticky menus. It's not hard to make the host or hostess or even the servers wipe them down...come on. Continuing - the service was subpar. Unfriendly, inattentive and unsatisfying. Waited extremely too long for drink refills...I would estimate 15-20 minutes. And this goes hand in hand with the particular server I had. They would drop off the plates and never return. Got a bowl of soup...never came by to ask how it was or if I needed napkins, etc. Second time around to drop off the meal...finally was able to get a refill but then they ran off and didn't come back until I was 90% finished my meal...at which point I wanted the check to leave. As a general rule of thumb, in every single restaurant I've ever worked at in the past, servers were instructed to check back on the guests within one minute of dropping off the plates or after the first bites because it makes a huge difference in the experience. But the reasons for this one star doesn't stop there. On to the food - I must admit the soup was good and the chicken noodle didn't look like it was chicken out of a can. However, the main meal was a disappointment. Burger was overdone and dry and the fries were undercooked and not seasoned. I believe it may only be busy on the weekends because of the airport travelers are first-timers and when they realize it's too late to back out, they get stuck with a bad experience. While there menu was substantially large and I was contemplating on ordering a breakfast item as my dinner (those meals are rarely messed up anywhere), I chose the latter.
(2)
Eric V.
This Philly diner (out near the airport) is nasty. Philly and Jersey are chock full of outstanding diners. This isn't one of them. Went in for a simple breakfast. Got a waffle that was worse than the free ones served at places like Holiday Inn Express, had eggs that tasted like plastic, and sausage that was burnt and dry. Nasty. Just nasty. Not sure why I didn't give it only one star. I'm guessing their has to be something worse out there but this was pretty damn bad.
(2)
Denise P.
Absolutely horrible the only place that was open and I would rather starve next time bad food bad service the chip beef smelled and tasted like fish!!!! Not even edible would never go there again!!!
(1)
Dawn A.
Sad to say I could of tried dog food and it would of probably been better matter of fact my dog ended up with a $16 dollar steak take home cause it was mostly fat. I ordered an Florentine eggs Benedict well needless to say if you don't know how to make something on the menu say so. They gave me a salad on a English muffin with 2dippy eggs far from any kind of Benedict. The manager Barb could if cared less took only the Benedict off unapologetically. Went to McDonald's after cause I left there hungry and disappointed.
(1)
Chris L.
Yep, it's a grease pit - but it's my grease pit! I come here with my boyfriend at least once a week. Our waitress, Robin is awesome. (she works overnights, so tip her well!) We always get breakfast - Super Combo. 2 pancakes, scrambled eggs, home fries (really good), sausage, bacon and ham! Yep, you can't go wrong for $7.99 They have coke products...eh. rather have pepsi, just my opinion. Their grilled cheeses/burgers are great and you can get your choice of onion rings or fries. They have a little arcade in the front where you can try to win plush toys, and a convenient ATM. Never have had bad service from here, the people are pleasant. Do not go to Denny's across the street - it's dirty.
(5)
Emma D.
Ewww. Ewww. Ewww. As soon as we were seated we began to look around at the layer upon layer of filth. Our waiter asked for our drink order, I couldn't order a soda because of the slime all over the soda machine. We ordered water and iced tea. More looking around....more filth. We left a few dollars and left. Based on other reviews, it was a brilliant decision.
(1)
Tanya M.
Food was just ok. The service was terrible. The waitress barely acknowledged me, I had to ask for a drink refill when she delivered my meal and I think she rolled her eyes. Fries were generic my burger over cooked.
(2)
Carissa B.
Was staying at the hotel nearby, and the hotel receptionist advised me to go here over Denny's, although I'm not sure why. It's a typical diner - typical food, typical atmosphere. It gets the job done, but don't come here if you're expecting anything out of the ordinary.
(3)
Diana F.
I wouldn't give a star to this place, I came here with two friends who live in the area and they said it's great. Turns out, it was terrible even my friends were shocked. We walk in and gave us a table in the back. Nobody came by to give us menus, we requested a booth nearby. It took forever for them to clean. It seemed they were upset on our insisting for the table meanwhile no one came to take our order not even drinks. Waiter was going to other tables would look at us and not even acknowledge that we still needed service. Terrible terrible place, dirty, rude and lazy waiter, host and manager. Don't go here, down the road is small and better diner, DONT EAT HeRe!! People don't know anything about customer service or how to treat patrons, locals for that matter. Worst place ever!!
(1)
Walter C.
Well unfortunately it's all the bad things you hope a diner isn't. The service was great. The food not so much. We ordered meat loaf, lamb, burgers. All were bland tasteless. You know it was not at all fresh. It's a shame the place has so much potential. You can't make good food from bad ingredients.
(1)
Dameon H.
First we waited an hour to even sit down and there wasn't even a wait. Service is awful. People around us are getting up and leaving. I hope I don't pass out before I even get my drink never mind my food. Don't waste your time with this place. I will prob get up and leave shortly myself.
(1)
Scott C.
Had the Philly cheese steak and a side salad. Not busy at all but service was slow as Christmas. Cannot imagine how slow it would be if they were busy. Salad was good and fresh. Cheese steak was a cheese steak, nothing special. I would go here again when staying at the hotel next door but would not drive out of my way.
(3)
Arnold W.
Philly dinner is a sad excuse for a restaurant. I called the restaurant so I could place my order. I told the person who I placed my order with that I was calling from one of the hotel in the area. The hotel that I was staying in was next to the dinner. I just had to walk through the parking lot to the restaurant. I placed my order and I was told that I could pick up my food in 10 minutes. I waited 15 minutes before I want over to pick my food up. I got to the philly dinner and was told that my food wasn't ready. I was told that my order would be ready soon. The waitress told me that she had to ring up my food before she gave it to me. I gave her the money for the food. I stood by the cash register while my food was being prepared. A man and a lady who had been eating in the dinner walked up to the cashier to pay there food bill. The waitress asked the man and lady. Are you staying in one of the hotels in the area? They replied yes. The waitress told them that they get an 10% discount. I wasn't told about any 10% discount. I was there the night before and earlier that day. I didn't know about a 10% discount. I asked the waitress about the discount. She told me that I had to show her my room key from the hotel to prove to her that I was staying in the hotel. The people who she told about the discount never showed a room key and got there discount. I asked to speak to the manager about my food not being ready and about the 10% discount for hotel guest. The manager gave me the discount and he put a rush on my food. I heard him tell the waitress to go see what was taking my food so long to be prepared. He went back to the kitchen and got my food for me. He asked me if I was offered soup or salad. The waitress never told me about soup or salad offered with the meal. I would suggest that the management retrain this particular waitress. Her service was horrible. The food was pretty good. The manager was very professional and on top of things when I approached him about the situation.
(1)
Denise S.
DO NOT JUDGE THE OUTSIDE! Service was excellent from Jackie - learned about scrapple (not for me) & where the outlets are ;) Huge amount of food & yummy, REAL grits too!
(5)
Carson Y.
literally found a band aid in my burger. that's all i have to say. this place is gross and they barely even apologized. band and in my burger. band aid in my burger. band aid in my burger. band aid in my burger.
(1)
George W.
Mediocre food. Onion soup was too salty. Meat in Greek-style lasagna was dry. Margarine instead of butter with rolls. I'd much rather go to McDonald's. Never coming back.
(2)
Tim B.
Sorry. I hate to give a bad review but... I really wanted Philly diner to be good ,but after several visits it just wasn't First time, the fried chicken was frozen in the middle and as I watched it thaw, it appeared to also be undercooked Vegetables simply boiled with nothing added I guess that's pretty typical for a diner though Next time, the service was so slow I ended up leaving I know there are good people that work there so hopefully you will do better than I did
(1)
Michael F.
We ate here last week and the cakes were disgusting. My friends and I were staying at the dumpy hotel Ramada in Philly, and decided to eat here for dinner. We decided to have desserts here, and we ordered different cakes. I ordered the red velvet cake which tasted normal, but the chocolate cakes were horrific! My friend Brett ordered the Chocolate coconut cake, and my friend Frank got the Chocolate Mousse cake. The frosting tasted like nail polish! Yes! Nail polish! When we told our waitress, she told her manager about it, but he didn't try to fix the problem. We told the waitress to taste the frosting, and she even agreed that both cakes tasted like nail polish. I'm guessing that whoever baked the cake probably just had their nails done, and got some of the nail solution in the frosting. Pretty gross.
(2)
Randy C.
Food is forgettable, service is terrible. The only reason they are still open is because they serve 3 hotels near the airport.
(1)
Patrick P.
Walked in and was told to sit anywhere. I waited for 10 minutes while listening to the wait staff talk about other wait staff, no one took my drink order or food order. Waitress came up to the table next to me and told the guy they had none of the vegetables he wanted. Ridiculous.
(1)
Chris J.
I went here for lunch after an extremely cold day. I ordered the French onion soup and a prime rib dip sandwich. I should have stopped eating after I had the horrifically salty soup but I figured I'd give the sandwich a shot. The meat was dry and looked like it had been around for a week. When I asked if this was how it always is, the server told me he doesn't eat the food. I knew then to stop and get the hell out of there..... No not even try this place. Dirty...and empty
(1)
Matthew K.
Denny's is better and I don't like Denny's. I gave it a star just because you have to in order to post.
(1)
Karl M.
LOVED their Cobb salad. Service however was below standard and the place was a little dirty.
(3)
Chad W.
Order the American Melt.. Huge sandwich with homefries.. The Cream chip beef was very good too, a little on the smaller size of a portion so dont order if real hungry.. would have given it 4.5, but the bathrooms needed cleaned..
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Specialities
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Breakfast Parking : Private Lot Bike Parking : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : No Outdoor Seating : No Wi-Fi : No Has TV : Yes Waiter Service : Yes Caters : No
Arnold W.
Philly dinner is a sad excuse for a restaurant. I called the restaurant so I could place my order. I told the person who I placed my order with that I was calling from one of the hotel in the area. The hotel that I was staying in was next to the dinner. I just had to walk through the parking lot to the restaurant. I placed my order and I was told that I could pick up my food in 10 minutes. I waited 15 minutes before I want over to pick my food up. I got to the philly dinner and was told that my food wasn't ready. I was told that my order would be ready soon. The waitress told me that she had to ring up my food before she gave it to me. I gave her the money for the food. I stood by the cash register while my food was being prepared. A man and a lady who had been eating in the dinner walked up to the cashier to pay there food bill. The waitress asked the man and lady. Are you staying in one of the hotels in the area? They replied yes. The waitress told them that they get an 10% discount. I wasn't told about any 10% discount. I was there the night before and earlier that day. I didn't know about a 10% discount. I asked the waitress about the discount. She told me that I had to show her my room key from the hotel to prove to her that I was staying in the hotel. The people who she told about the discount never showed a room key and got there discount. I asked to speak to the manager about my food not being ready and about the 10% discount for hotel guest. The manager gave me the discount and he put a rush on my food. I heard him tell the waitress to go see what was taking my food so long to be prepared. He went back to the kitchen and got my food for me. He asked me if I was offered soup or salad. The waitress never told me about soup or salad offered with the meal. I would suggest that the management retrain this particular waitress. Her service was horrible. The food was pretty good. The manager was very professional and on top of things when I approached him about the situation.
(1)Denise S.
DO NOT JUDGE THE OUTSIDE! Service was excellent from Jackie - learned about scrapple (not for me) & where the outlets are ;) Huge amount of food & yummy, REAL grits too!
(5)Carson Y.
literally found a band aid in my burger. that's all i have to say. this place is gross and they barely even apologized. band and in my burger. band aid in my burger. band aid in my burger. band aid in my burger.
(1)Walter C.
Well unfortunately it's all the bad things you hope a diner isn't. The service was great. The food not so much. We ordered meat loaf, lamb, burgers. All were bland tasteless. You know it was not at all fresh. It's a shame the place has so much potential. You can't make good food from bad ingredients.
(1)Phil D.
Visited: Sunday - April 5, 2015 - 10:30 AM I was expecting crowds on this beautiful, sunny, Easter morning. Instead, I was pleasantly surprised by the remarkably quiet room of empty tables. A young woman asked if we'd like something to drink. I specifically asked for COLD orange juice and black coffee. I received WARM OJ and NO coffee. The regular server cheerfully took our order. She was about to leave when I asked for the COLD OJ and coffee. She explained that the OJ was delivered in the morning and didn't have time to chill. She offered ice as an alternate. I accepted. She returned with the ice and a hot cup of coffee. After several minutes, my coffee cup was nearly empty and I could not locate the server to request a refill. As usual, the food was delivered within a reasonable time and was good.
(3)Mike T.
Food came out cold, found hair in the hot wings. Cheese was solid and unmelted on the cheesesteak which came out late because it was forgotten till the food was brought out. You could get more moisture from licking a philly sidewalk in the middle of summer than you can get from the eating the burgers. The burgers consist of something that resembles meat but surely is not. The chipped beef had some form of fish in it instead of meat and the pancakes looked and smelled like Don Vito slept on them. Stay clear unless you have no standards or taste buds. P.S. - if you want white bread for anything in your meal bring your own.
(1)Philip S.
I would not recommend this place to anyone. Absolutely horrible service. Waited 20 minutes before they asked what i wanted. Waited another hour for my food. I ordered philly steak and french onion soup which came out cold. The place was not even busy. I cannot believe the comfort inn would recommend this horrible place.
(1)Jason B.
If you are drunk or hungover, it'll probably do, but overall the food is uninspired, even for a Diner. Also, there is 1/2" of water in the bottom of my salad bowl. That kind of shit really is pretty gross. I don't understand it.
(2)Kimberly M.
This is such a mixed review for me! I recently stayed at the hotel next door and the check in clerk said he would recommend the Philly Diner over the Denny's a few steps further. Since it was late and dark and this being not the best of areas , I opted for the Philly Diner. Upon entering I questioned my decision. There must have been no more than 4 people dining, in the weirdly lit , almost gray? quiet diner. There were more young wait staff than patrons, and they were sitting in various booths behind the cash register on their phones seemingly uninterested in my being there , standing waiting to place a to-go order. Yeah. I should have left after a good 5 minute stand where one guy told a waitress in the kitchen to come do my order. I waited another 3-5 minutes . WHY do I do that ?! This lady comes out, NO hello, she just stood and looked at me .. so I placed my order. Then she moves 20 feet with her back to me ... I don't know whether to follow her or stay put! She then says in a unfriendly, almost barking manner over her shoulder, 'I'll ring you up over here' .. and shakes her head at me. Yeah , because I read minds? Off she disappears to the kitchen again. A few minutes later what appears to be the owner or manager comes out and he greets me and asks if I am okay. Well, that is better! BUT then proceeds to argue with the young staff about who is off and who is staying to work. They argue back. This is actually getting humorous. The grumpy older lady appears with my food , and I ask about utinsels since I am in a hotel room. She snaps , ' I always put those in first!' Simmer down , sister. It's a basic question. The food: It was actually very good. I had a Turkey Melt and switched the cheese up. It was hot, seemingly fresh, and an ample serving that I could not finish. It gets a 2 star because customer service is important. This place has so much potential and just fails in professionalism. That alone makes my return factor, meh. Know going in, that you will wait; possibly not be waited on , because what is on those waiters smart phones is clearly more important than doing the job you were hired to do; and when waited on, it may be nice or it may be the ' YOU are disturbing me!' factor. No. Thanks.
(2)Joel E.
This place is a disaster. We were first served over salted chicken rice soup.filet mignon was first undercooked and then dried out. Tasted not fresh.tuna steak was over cooked and completely in edible.The ice cream tasted very cheap and artificially flavored. Although the restaurant looked clean I was a bit taken aback by the strip of flypaper hanging in the men's room. Service was good and the waiter really tried.I would not come back here at all ever.
(1)Dawn A.
Sad to say I could of tried dog food and it would of probably been better matter of fact my dog ended up with a $16 dollar steak take home cause it was mostly fat. I ordered an Florentine eggs Benedict well needless to say if you don't know how to make something on the menu say so. They gave me a salad on a English muffin with 2dippy eggs far from any kind of Benedict. The manager Barb could if cared less took only the Benedict off unapologetically. Went to McDonald's after cause I left there hungry and disappointed.
(1)Jazmyn R.
The diner's food was indeed delicious, especially the pancakes. But what turned me off was the hygiene of the waiter which was absolutely repulsive. It was so horrible that everytime the waiter came by, holding my breath was absolutely mandatory. Even though this happened, the manager did give a discount on the check which was great. Thus the one star. It will most likely be a long time before I visit again.
(1)Laura C.
A Friend and I went here since we were starving and it's super close to our hotel. Service was very good since we came at an odd time (3pm) I got a waffle that was very good but the home fries weren't that good. My friend got an egg sandwhich which was good but it was $7! Fries were also very good. I got ice cream and a brownie Sunday for desert and the brownie was AWFUL. STAY AWAY. Over it was an okay meal.
(3)Denise P.
Absolutely horrible the only place that was open and I would rather starve next time bad food bad service the chip beef smelled and tasted like fish!!!! Not even edible would never go there again!!!
(1)Darryl D.
Let me first go over the pros of this diner: reasonably priced & open 24 hours. Now on to the real reason why I'm giving them two stars. This was my first and LAST visit to the Philly Diner. Right from the get-go I was grossed out by the sticky menus. It's not hard to make the host or hostess or even the servers wipe them down...come on. Continuing - the service was subpar. Unfriendly, inattentive and unsatisfying. Waited extremely too long for drink refills...I would estimate 15-20 minutes. And this goes hand in hand with the particular server I had. They would drop off the plates and never return. Got a bowl of soup...never came by to ask how it was or if I needed napkins, etc. Second time around to drop off the meal...finally was able to get a refill but then they ran off and didn't come back until I was 90% finished my meal...at which point I wanted the check to leave. As a general rule of thumb, in every single restaurant I've ever worked at in the past, servers were instructed to check back on the guests within one minute of dropping off the plates or after the first bites because it makes a huge difference in the experience. But the reasons for this one star doesn't stop there. On to the food - I must admit the soup was good and the chicken noodle didn't look like it was chicken out of a can. However, the main meal was a disappointment. Burger was overdone and dry and the fries were undercooked and not seasoned. I believe it may only be busy on the weekends because of the airport travelers are first-timers and when they realize it's too late to back out, they get stuck with a bad experience. While there menu was substantially large and I was contemplating on ordering a breakfast item as my dinner (those meals are rarely messed up anywhere), I chose the latter.
(2)Eric V.
This Philly diner (out near the airport) is nasty. Philly and Jersey are chock full of outstanding diners. This isn't one of them. Went in for a simple breakfast. Got a waffle that was worse than the free ones served at places like Holiday Inn Express, had eggs that tasted like plastic, and sausage that was burnt and dry. Nasty. Just nasty. Not sure why I didn't give it only one star. I'm guessing their has to be something worse out there but this was pretty damn bad.
(2)Ron B.
Ate here a lot while I was in the area. Clean place, good service, plenty of parking. Some things are good and some are not. Same holds true for most diners so here are some ground rules for your average neighborhood diner: 1. Breakfast is always safe. Very true here. Big portions, nice hash browns and strong coffee. 2. Skip the steak. It's never that good, generally too tough and you never get the high quality meat. If you want steak, go to a steakhouse. 3. Avoid the exotic. I always think the menus at these places are way too long. They should be one page, two tops. When you see baked Alaska, miso cod, or jerk chicken at a diner off the turnpike, why would you think it would be good? Still, I always break this rule myself. I had the moussaka here since the owner looked Greek. Yuck. I guess I'll never learn. Basically, if you don't think the dish gets ordered at least 6 times a day, don't order it. Don't challenge the cook - you want him in his comfort zone. 4. Ask the waitress. They know what the locals like. Here, it was the steak subs and they were great. Stick to those rules and you'll be safe. This diner has great omelettes, huge salads and good cookies. The pie is a bit bland and the burgers surprisingly below par. The patty to bun ratio was about 50:1 which is a bit too high. Still, the friendly staff give it a lot more character than the Denny's next door.
(3)J J.
Average and sterile wait service. Food was awful. Runny eggs, undercooked Taylor ham, hash browns were tasteless and soggy. Steak and eggs - steak almost in edible. And only Pepsi products. Avoid this place.
(1)Elizabeth S.
They have a wonderful early bird menu. I have tried the turkey dinner and broiled fish, generous portions. Coffee and soup and bread pudding for desert are included for $9.99. The restaurant is clean, the staff is friendly. Good deal,
(5)Reinaldo D.
Love this place. They have great breakfast.
(5)Jerry C.
We stopped in for a cup of coffee, waiting on a business meeting at Boeing. The waiter told us there is a $5 service charge per person for not ordering food. This is a business that does not "get it." I recommend you AVOID this place.
(1)Merton F.
Big diner always has setting with no wait. Staff are friendly. The food is good. Had the cream of broccoli soup and the julienne salad. The salad is huge and comes with a ton of meat. The dressing was good taste like Ken's (I had the balsamic). In short good place to eat when in the area.
(3)Michael F.
Stayed in the hotel right next door. They wouldn't take Togo order after 9pm even when I offered to pay over the phone with c.c. Haha. Ludicrous.
(1)Emma D.
Ewww. Ewww. Ewww. As soon as we were seated we began to look around at the layer upon layer of filth. Our waiter asked for our drink order, I couldn't order a soda because of the slime all over the soda machine. We ordered water and iced tea. More looking around....more filth. We left a few dollars and left. Based on other reviews, it was a brilliant decision.
(1)Tanya M.
Food was just ok. The service was terrible. The waitress barely acknowledged me, I had to ask for a drink refill when she delivered my meal and I think she rolled her eyes. Fries were generic my burger over cooked.
(2)Carissa B.
Was staying at the hotel nearby, and the hotel receptionist advised me to go here over Denny's, although I'm not sure why. It's a typical diner - typical food, typical atmosphere. It gets the job done, but don't come here if you're expecting anything out of the ordinary.
(3)Diana F.
I wouldn't give a star to this place, I came here with two friends who live in the area and they said it's great. Turns out, it was terrible even my friends were shocked. We walk in and gave us a table in the back. Nobody came by to give us menus, we requested a booth nearby. It took forever for them to clean. It seemed they were upset on our insisting for the table meanwhile no one came to take our order not even drinks. Waiter was going to other tables would look at us and not even acknowledge that we still needed service. Terrible terrible place, dirty, rude and lazy waiter, host and manager. Don't go here, down the road is small and better diner, DONT EAT HeRe!! People don't know anything about customer service or how to treat patrons, locals for that matter. Worst place ever!!
(1)Chris L.
Yep, it's a grease pit - but it's my grease pit! I come here with my boyfriend at least once a week. Our waitress, Robin is awesome. (she works overnights, so tip her well!) We always get breakfast - Super Combo. 2 pancakes, scrambled eggs, home fries (really good), sausage, bacon and ham! Yep, you can't go wrong for $7.99 They have coke products...eh. rather have pepsi, just my opinion. Their grilled cheeses/burgers are great and you can get your choice of onion rings or fries. They have a little arcade in the front where you can try to win plush toys, and a convenient ATM. Never have had bad service from here, the people are pleasant. Do not go to Denny's across the street - it's dirty.
(5)George W.
Mediocre food. Onion soup was too salty. Meat in Greek-style lasagna was dry. Margarine instead of butter with rolls. I'd much rather go to McDonald's. Never coming back.
(2)Karl M.
LOVED their Cobb salad. Service however was below standard and the place was a little dirty.
(3)Chad W.
Order the American Melt.. Huge sandwich with homefries.. The Cream chip beef was very good too, a little on the smaller size of a portion so dont order if real hungry.. would have given it 4.5, but the bathrooms needed cleaned..
(4)Bruce H.
Good Omelets and reasonable prices, Menu was very large with a lot of options. My wife had the build your omelet with bacon and Swiss. I had the meat lover omelet with Bacon, Sausage, Ham, Cheese and Onions. both Omelets were very good. We both ordered extra crispy hash browns and neither came out crispy. Service was good and the prices fair. A nice change from a Franchise like Denny's
(3)Mike W.
2x2x2
(4)C. K. B.
I have been to Philly Diner for both breakfast and dinner and I've found that as far as diner's go, Philly Diner is one of the best around here. The food is good quality, they have great bacon! The prices are comparable to the other diners in Delco and the service has always been good. I will continue to go back, especially for their sandwiches and wraps, the fries and onion rings were delish.
(4)Woody W.
Stopped for a late dinner. Only 8 tables occupied in the entire place with 4 waitresses working. I was seated next to the drink station and was immediately served my unsweetened iced tea which tasted like cleaning solution. Then sat for 15 minutes while three other tables were seated with their drinks served and orders taken. When I got a waitress' attention and said I would take my check if they weren't interested in waiting on me, I got my check for $2.11. Won't be stopping back here.
(1)Jason R.
Food is fine although I got the chicken fajita omelet, it was good enough. The wait staff is obnoxious, granted its slow but the entire place doesn't need to listen to your conversations about skinny jeans, how slow it is and how it used to be, how much a friend makes at IHOP.... Just go find another place to eat.
(2)Michael F.
We ate here last week and the cakes were disgusting. My friends and I were staying at the dumpy hotel Ramada in Philly, and decided to eat here for dinner. We decided to have desserts here, and we ordered different cakes. I ordered the red velvet cake which tasted normal, but the chocolate cakes were horrific! My friend Brett ordered the Chocolate coconut cake, and my friend Frank got the Chocolate Mousse cake. The frosting tasted like nail polish! Yes! Nail polish! When we told our waitress, she told her manager about it, but he didn't try to fix the problem. We told the waitress to taste the frosting, and she even agreed that both cakes tasted like nail polish. I'm guessing that whoever baked the cake probably just had their nails done, and got some of the nail solution in the frosting. Pretty gross.
(2)Randy C.
Food is forgettable, service is terrible. The only reason they are still open is because they serve 3 hotels near the airport.
(1)Patrick P.
Walked in and was told to sit anywhere. I waited for 10 minutes while listening to the wait staff talk about other wait staff, no one took my drink order or food order. Waitress came up to the table next to me and told the guy they had none of the vegetables he wanted. Ridiculous.
(1)Chris J.
I went here for lunch after an extremely cold day. I ordered the French onion soup and a prime rib dip sandwich. I should have stopped eating after I had the horrifically salty soup but I figured I'd give the sandwich a shot. The meat was dry and looked like it had been around for a week. When I asked if this was how it always is, the server told me he doesn't eat the food. I knew then to stop and get the hell out of there..... No not even try this place. Dirty...and empty
(1)Matthew K.
Denny's is better and I don't like Denny's. I gave it a star just because you have to in order to post.
(1)Peter H.
The place was dead when we got there and there we're more ppl working than customers in the restaurant. The service was pathetic and the food was extremely mediocre. Should have gone to Denny's next door, that's how much of a waste a time this place is
(1)Kelly S.
Gross! Everything was either over spiced or had no flavor. I have never had a bad meal in a diner until today.
(1)Tim B.
Sorry. I hate to give a bad review but... I really wanted Philly diner to be good ,but after several visits it just wasn't First time, the fried chicken was frozen in the middle and as I watched it thaw, it appeared to also be undercooked Vegetables simply boiled with nothing added I guess that's pretty typical for a diner though Next time, the service was so slow I ended up leaving I know there are good people that work there so hopefully you will do better than I did
(1)Dameon H.
First we waited an hour to even sit down and there wasn't even a wait. Service is awful. People around us are getting up and leaving. I hope I don't pass out before I even get my drink never mind my food. Don't waste your time with this place. I will prob get up and leave shortly myself.
(1)Scott C.
Had the Philly cheese steak and a side salad. Not busy at all but service was slow as Christmas. Cannot imagine how slow it would be if they were busy. Salad was good and fresh. Cheese steak was a cheese steak, nothing special. I would go here again when staying at the hotel next door but would not drive out of my way.
(3)Steve S.
Well, I can say that tonight this place struck out big time. Perhaps they have better dishes. I saw a few others around me that seemed to be enjoying some good stuff, including a huge plate of French Toast and another having what appeared to be a good pot pie. I won't tell you that they are terrible because it may not be true. But I will tell you what I experienced. I went for breakfast for dinner tonight with the chicken fajita omelet. It wasn't bad, it just wasn't special. It was huge. It had a lot of food, but if the chicken were not in that omelet it would be flavorless on its own. The point of a chicken fajita omelet is that it actually tastes like chicken from fajitas. It wasn't there. The hash browns were decent though. But, that's not their biggest faux pas. My wife got the buffalo chicken wrap. Keep in mind, my wife enjoys spicy food. She has been known to eat pickled hot peppers as a snack. This wrap was either put together all wrong or the cook had a heavy wrist with the hot sauce because it was too spicy for her. That's amazing. Being the glutton for punishment I am, I took a bite and my mouth was ruined for the next 20 minutes. And who serves a buffalo chicken wrap without any kind of blue cheese or ranch dressing? We had to ask the waitress after the fact for a side of ranch dressing, which she kindly brought. But overall, classify the wrap as a fail. So I would classify this place two ways. For the Delco locals, this place is not as good as nearby places such as the Penrose Diner or the Springfield Diner to name a couple. The fact that it was not that crowded on a Friday night at 7 told me something. For out of towners staying in the nearby hotels, you have two choices if you don't want to search any other place out. If you like Denny's, go to Denny's because you know what you're getting there. If you don't like Denny's, I'm sure this place will do just fine for you. At least the service was nice, and my food was only just good enough for me to finish the plate. My wife's plate did not come close to being finished, even with me helping her eat some of it. If I didn't have a coupon, I wouldn't have eaten here.
(2)Elizabeth S.
To be honest, I didn't expect much from this place since we were staying at the Ramada, which was pretty awful, and I just assumed that everything in the area would be just as bad. Boy, was I wrong! I'm a bit of a diner snob (hey, it's a Jersey thing), and thought this place was fantastic! We went for dinner and people had all different things -- everyone was so happy with their food. I know that others complained about only one or two servers for the whole place -- it wasn't very busy when we went and the server was terrific. Super nice and right there with us. I had probably one of the best Cobb salads I've ever had (it was ginormous), and also some awesome French onion soup. It was also super affordable -- I think there were 9 people in our party and the total was $100. That's pretty darn good for dinner. We really just happened upon it, but I have to say, were I driving through the area again I'd made a special stop to go there.
(4)Leena W.
Not the best not the worst. it was located next to red roof inn which is where I was staying so it was convenient, I had breakfast there French toast which was thick just how I like it and eggs over medium everything was just fine. my only complaint would be that the food did take a lil while to come but over all a good quick spot to eat.
(3)Josh C.
Service is rather slow. Food was delicious and prices are fair.
(3)Dawn M.
Stopped in here on a trip from Massachusetts while we were waiting to check in to our hotel. I had a slice of red velvet cheesecake. It was a tad dry but the frosting was heavenly! My son had the plain cheesecake and loved it. My bf had the strawberry shortcake and he too said it was very good. We will be back in the morning for breakfast. Breakfast wasnt all that. Biscuits and gravy was thin and watery. Eggs were good....bacon was good. Service was slow, but 2 waitstaff didn';t show up, we were told. Price was reasonable, but overall nothing outstanding. Neat place to check out...definately for the desserts...
(2)Timothy H.
Typical American diner, Greek style good. Big selection, great prices, specials. No complaints here. Discount for comfort Inn guests.
(4)Phil D.
Visited: Sunday - April 5, 2015 - 10:30 AM I was expecting crowds on this beautiful, sunny, Easter morning. Instead, I was pleasantly surprised by the remarkably quiet room of empty tables. A young woman asked if we'd like something to drink. I specifically asked for COLD orange juice and black coffee. I received WARM OJ and NO coffee. The regular server cheerfully took our order. She was about to leave when I asked for the COLD OJ and coffee. She explained that the OJ was delivered in the morning and didn't have time to chill. She offered ice as an alternate. I accepted. She returned with the ice and a hot cup of coffee. After several minutes, my coffee cup was nearly empty and I could not locate the server to request a refill. As usual, the food was delivered within a reasonable time and was good.
(3)Jen P.
My husband and I were staying at the Ramada down the street, and were looking for a place for dinner. I didn't expect much, but the reviews on Yelp were good. The food was amazing. Huge portions. My husband had breakfast- eggs, pancakes, french toast, bacon and sausage. It was excellent. I had the mac and cheese and ham. The mac and cheese is homemade and incredible- not too cheesy. I also had about 3-4 slices of ham on my plate! We were there on a Sunday for dinner and there were just a few people there. Our waitress was great. Although the diner was pretty empty. We were way too stuffed to try dessert. Definitely go and eat there. The food is good, big portions and not that expensive.
(5)Sean B.
Went here on Labor Day Sunday, about 11 AM. After waiting about 10 minutes to be seated, we waited another 10 minutes before the waitress came to take our order. We ordered garden variety breakfast food...scrambled eggs and pancakes, with a side of biscuits and gravy. After 30 minutes of waiting, the waitress materialized to let us know they now were out of biscuits and gravy. Since we'd already been there close to an hour, we just got up and left. Maybe the food is good but we'll never know. There were a lot of disgruntled customers, we left to a shouting match between the manager and a patron over her table.
(1)Glenn V.
Surprisingly good for a 24/7 diner. We were looking for a late night place near our hotel and saw this place (next door to a Denny's). Went in with some trepidation after seeing only a 3-star review on Yelp, but were hungry and decided to chance it. My wife's Grilled cheese with tomato and bacon, on fresh swirl rye was delicious, as was my chicken cheesesteak. We both had the onion rings, which were tasty. And the coffee was fresh. We took a cannoli to go, which was great for an ending to the evening.
(4)Jeremia F.
The food is just okay, service is pretty weak. Only two wait staff for the entire place. Oh and the smallest eggs I have ever seen in my life. I actually started laughing because they were so small.
(2)Mike R.
Food was excellent and they give you huge portions. Downside was the service was REALLY slow. On our second trip in, we ordered breakfast and my girlfriend's food was cold before it hit the table. BEST FEATURE ALERT: TRY THE RED VELVET CHEESECAKE. That made up for all the other stuff.
(4)Beth K.
Pretty good. Food was hot. Place was empty.
(3)Julia R.
We stopped in for a breakfast and had a nice experience. It's a neat looking diner inside and out. They have a very complete breakfast menu. Our group had the french toast, pancakes and I had a Philly Croissant. the croissant had egg, vegetables and a tomato sauce/pesto that was very tasty. I would recommend for a nice morning breakfast.
(3)Steph K.
My husband and I ate here on Saturday night after returning from our trip. We were staying at the Wyndam Garden Hotel and needed someplace close to eat at since we were both pretty tired. Being in Philly, we both decided to try their Philly cheese steak. We also started the meal out with an order of onion rings. They were incredible! The batter on them was just right and they were served with a dipping sauce very similar to the Bloomin Onion dipping sauce at TGI Fridays. The cheese steaks were also very tasty and we both enjoyed them. The downside? The terrible service. Our waitress never came back over to check on us during the meal or to refill our drinks. I finally flagged down another waitress to ask for refills and she acted as if this was the biggest deal. Meanwhile, our table was not more than 5 feet from the soda fountain. I almost got up and filled my drink up myself. The food was really good, but poor service from uninterested waitresses really puts a damper on my meal.
(3)J. Peter S.
Awful. Rookie waitress was the best part, real down hill after that. Manager was asked for , who never showed up. I can handle a bad diner, but not so much when the kids have to wait too long , for avg food that's cold.
(1)Dan G.
Awesome american crepe breakfast
(4)Chris J.
Great food, really good portions. My son loved the crab corn chowder. I had the shepards pie, awesome.The Service was excellent. and the deserts are to die for..yummy yummy and you cannot fault the prices. We will be back
(5)Suzy G.
I've been here for breakfast a couple of times, and I've always left very full and satisfied. The waitresses are nice and are always happy to top off your coffee cup. The first time I came here, one of the staff was mopping up the floor and the smell of the cleaner was very pungent and almost ruined my appetite. It wouldn't have been so bad if he had finished up quickly, but he was out there mopping almost the entire time we were eating! The second time there was much more enjoyeable.
(4)Kevin R.
The food is good. The service not so much. It isn't that the waitress isn't friendly or anything. It's because both times I've been here there has only been one waitress covering the entire diner. So if you're looking for good food with slow service this is your place.
(2)Manny C.
I've known about this place for years. Been there a few times too, but unless you drive down the Industrial highway near the airport, you'd never know it. It's a shame because I enjoy the atmosphere here. The booths are HUGE and spaced far enough away from other annoying customers that you feel almost like you're completely isolated. The food is pretty good and plentiful, and the coffee is nearly the best in the whole Philadelphia area. Waitress service is pleasant. Cost of food is reasonably cheap for what you get. I really loved the grits substitution over the hash browns. You can't go wrong with grits! Get the grits!
(4)Dana B.
I was SO excited to go to the Philly Diner, since the continental breakfast offered by the Ramada did not excite me whatsoever (sorry guys!). The food was not the issue; however, there was really only one waitress who was scrambling to serve everyone, and not only that, it took FOREVER for the food to come, and the few other face painters I was there with and I were worried we'd be late for our first class. That aside, I really enjoyed my stuffed french toast, and would come back to try the oreo cheesecake pancakes, but next time, I'll try the University City location (*hoping it has the same menu!*)
(4)T A.
Stay away from this place. The service was lousy and the food was the worst. Do not, I repeat, do not order the Philly cheese steak.I'm from Las Vegas where service is very important and I was appalled at what I experienced at the hands of inexperienced personnel. The Coup de grace was when I paid my bill. This woman who had just walked into work took my money and she reaked of booze and cigarettes. Functioning alcoholic are everywhere these days but she didn't even have the common sense to chew gum or spray on some cheap perfume. I was staying at the Wyndham hotel and I will never go to the Philly Diner again.
(1)Crystal M.
I got really excited when I saw all the choices on the menu. I had a hard time deciding what I wanted. I got the turkey melt and the red velvet cake neither were very good. The red velvet cake was a little on the dry side. This was disappointing since the waitress kinda hyped up the desserts by saying they made them all right there in the restaurant. I went back again the next day and had a crisp buffalo chicken salad. The chicken was anything but crisp. Maybe it wad sitting too long because the breading was all soggy and the mush texture really put me off my salad.
(2)Genevieve B.
My sister and I came here for breakfast a couple of weeks ago. I ordered the pancake plate with scrapple, and my sister had one of their big combos, with pancakes, french toast, bacon, sausage and a side of scrapple. My pancakes were very good, and the slice of scrapple was cooked very nicely, all crisp on the outside. The services was friendly and pretty effcient, prices were fair. They also had a nice breakfast special going on that was very cheap. The desserts looked wonderful in the glass case, was very tempted to buy something for later, but backed out in the end because I was trying to be good. Overall very satisfied with my meal.
(3)Josh C.
Service is rather slow. Food was delicious and prices are fair.
(3)Carissa B.
Was staying at the hotel nearby, and the hotel receptionist advised me to go here over Denny's, although I'm not sure why. It's a typical diner - typical food, typical atmosphere. It gets the job done, but don't come here if you're expecting anything out of the ordinary.
(3)Diana F.
I wouldn't give a star to this place, I came here with two friends who live in the area and they said it's great. Turns out, it was terrible even my friends were shocked. We walk in and gave us a table in the back. Nobody came by to give us menus, we requested a booth nearby. It took forever for them to clean. It seemed they were upset on our insisting for the table meanwhile no one came to take our order not even drinks. Waiter was going to other tables would look at us and not even acknowledge that we still needed service. Terrible terrible place, dirty, rude and lazy waiter, host and manager. Don't go here, down the road is small and better diner, DONT EAT HeRe!! People don't know anything about customer service or how to treat patrons, locals for that matter. Worst place ever!!
(1)Darryl D.
Let me first go over the pros of this diner: reasonably priced & open 24 hours. Now on to the real reason why I'm giving them two stars. This was my first and LAST visit to the Philly Diner. Right from the get-go I was grossed out by the sticky menus. It's not hard to make the host or hostess or even the servers wipe them down...come on. Continuing - the service was subpar. Unfriendly, inattentive and unsatisfying. Waited extremely too long for drink refills...I would estimate 15-20 minutes. And this goes hand in hand with the particular server I had. They would drop off the plates and never return. Got a bowl of soup...never came by to ask how it was or if I needed napkins, etc. Second time around to drop off the meal...finally was able to get a refill but then they ran off and didn't come back until I was 90% finished my meal...at which point I wanted the check to leave. As a general rule of thumb, in every single restaurant I've ever worked at in the past, servers were instructed to check back on the guests within one minute of dropping off the plates or after the first bites because it makes a huge difference in the experience. But the reasons for this one star doesn't stop there. On to the food - I must admit the soup was good and the chicken noodle didn't look like it was chicken out of a can. However, the main meal was a disappointment. Burger was overdone and dry and the fries were undercooked and not seasoned. I believe it may only be busy on the weekends because of the airport travelers are first-timers and when they realize it's too late to back out, they get stuck with a bad experience. While there menu was substantially large and I was contemplating on ordering a breakfast item as my dinner (those meals are rarely messed up anywhere), I chose the latter.
(2)Eric V.
This Philly diner (out near the airport) is nasty. Philly and Jersey are chock full of outstanding diners. This isn't one of them. Went in for a simple breakfast. Got a waffle that was worse than the free ones served at places like Holiday Inn Express, had eggs that tasted like plastic, and sausage that was burnt and dry. Nasty. Just nasty. Not sure why I didn't give it only one star. I'm guessing their has to be something worse out there but this was pretty damn bad.
(2)Denise P.
Absolutely horrible the only place that was open and I would rather starve next time bad food bad service the chip beef smelled and tasted like fish!!!! Not even edible would never go there again!!!
(1)Dawn A.
Sad to say I could of tried dog food and it would of probably been better matter of fact my dog ended up with a $16 dollar steak take home cause it was mostly fat. I ordered an Florentine eggs Benedict well needless to say if you don't know how to make something on the menu say so. They gave me a salad on a English muffin with 2dippy eggs far from any kind of Benedict. The manager Barb could if cared less took only the Benedict off unapologetically. Went to McDonald's after cause I left there hungry and disappointed.
(1)Chris L.
Yep, it's a grease pit - but it's my grease pit! I come here with my boyfriend at least once a week. Our waitress, Robin is awesome. (she works overnights, so tip her well!) We always get breakfast - Super Combo. 2 pancakes, scrambled eggs, home fries (really good), sausage, bacon and ham! Yep, you can't go wrong for $7.99 They have coke products...eh. rather have pepsi, just my opinion. Their grilled cheeses/burgers are great and you can get your choice of onion rings or fries. They have a little arcade in the front where you can try to win plush toys, and a convenient ATM. Never have had bad service from here, the people are pleasant. Do not go to Denny's across the street - it's dirty.
(5)Tim B.
Sorry. I hate to give a bad review but... I really wanted Philly diner to be good ,but after several visits it just wasn't First time, the fried chicken was frozen in the middle and as I watched it thaw, it appeared to also be undercooked Vegetables simply boiled with nothing added I guess that's pretty typical for a diner though Next time, the service was so slow I ended up leaving I know there are good people that work there so hopefully you will do better than I did
(1)Arnold W.
Philly dinner is a sad excuse for a restaurant. I called the restaurant so I could place my order. I told the person who I placed my order with that I was calling from one of the hotel in the area. The hotel that I was staying in was next to the dinner. I just had to walk through the parking lot to the restaurant. I placed my order and I was told that I could pick up my food in 10 minutes. I waited 15 minutes before I want over to pick my food up. I got to the philly dinner and was told that my food wasn't ready. I was told that my order would be ready soon. The waitress told me that she had to ring up my food before she gave it to me. I gave her the money for the food. I stood by the cash register while my food was being prepared. A man and a lady who had been eating in the dinner walked up to the cashier to pay there food bill. The waitress asked the man and lady. Are you staying in one of the hotels in the area? They replied yes. The waitress told them that they get an 10% discount. I wasn't told about any 10% discount. I was there the night before and earlier that day. I didn't know about a 10% discount. I asked the waitress about the discount. She told me that I had to show her my room key from the hotel to prove to her that I was staying in the hotel. The people who she told about the discount never showed a room key and got there discount. I asked to speak to the manager about my food not being ready and about the 10% discount for hotel guest. The manager gave me the discount and he put a rush on my food. I heard him tell the waitress to go see what was taking my food so long to be prepared. He went back to the kitchen and got my food for me. He asked me if I was offered soup or salad. The waitress never told me about soup or salad offered with the meal. I would suggest that the management retrain this particular waitress. Her service was horrible. The food was pretty good. The manager was very professional and on top of things when I approached him about the situation.
(1)Denise S.
DO NOT JUDGE THE OUTSIDE! Service was excellent from Jackie - learned about scrapple (not for me) & where the outlets are ;) Huge amount of food & yummy, REAL grits too!
(5)Jason B.
If you are drunk or hungover, it'll probably do, but overall the food is uninspired, even for a Diner. Also, there is 1/2" of water in the bottom of my salad bowl. That kind of shit really is pretty gross. I don't understand it.
(2)Joel E.
This place is a disaster. We were first served over salted chicken rice soup.filet mignon was first undercooked and then dried out. Tasted not fresh.tuna steak was over cooked and completely in edible.The ice cream tasted very cheap and artificially flavored. Although the restaurant looked clean I was a bit taken aback by the strip of flypaper hanging in the men's room. Service was good and the waiter really tried.I would not come back here at all ever.
(1)Laura C.
A Friend and I went here since we were starving and it's super close to our hotel. Service was very good since we came at an odd time (3pm) I got a waffle that was very good but the home fries weren't that good. My friend got an egg sandwhich which was good but it was $7! Fries were also very good. I got ice cream and a brownie Sunday for desert and the brownie was AWFUL. STAY AWAY. Over it was an okay meal.
(3)Jazmyn R.
The diner's food was indeed delicious, especially the pancakes. But what turned me off was the hygiene of the waiter which was absolutely repulsive. It was so horrible that everytime the waiter came by, holding my breath was absolutely mandatory. Even though this happened, the manager did give a discount on the check which was great. Thus the one star. It will most likely be a long time before I visit again.
(1)Jerry C.
We stopped in for a cup of coffee, waiting on a business meeting at Boeing. The waiter told us there is a $5 service charge per person for not ordering food. This is a business that does not "get it." I recommend you AVOID this place.
(1)Merton F.
Big diner always has setting with no wait. Staff are friendly. The food is good. Had the cream of broccoli soup and the julienne salad. The salad is huge and comes with a ton of meat. The dressing was good taste like Ken's (I had the balsamic). In short good place to eat when in the area.
(3)Michael F.
Stayed in the hotel right next door. They wouldn't take Togo order after 9pm even when I offered to pay over the phone with c.c. Haha. Ludicrous.
(1)Emma D.
Ewww. Ewww. Ewww. As soon as we were seated we began to look around at the layer upon layer of filth. Our waiter asked for our drink order, I couldn't order a soda because of the slime all over the soda machine. We ordered water and iced tea. More looking around....more filth. We left a few dollars and left. Based on other reviews, it was a brilliant decision.
(1)Tanya M.
Food was just ok. The service was terrible. The waitress barely acknowledged me, I had to ask for a drink refill when she delivered my meal and I think she rolled her eyes. Fries were generic my burger over cooked.
(2)Mike T.
Food came out cold, found hair in the hot wings. Cheese was solid and unmelted on the cheesesteak which came out late because it was forgotten till the food was brought out. You could get more moisture from licking a philly sidewalk in the middle of summer than you can get from the eating the burgers. The burgers consist of something that resembles meat but surely is not. The chipped beef had some form of fish in it instead of meat and the pancakes looked and smelled like Don Vito slept on them. Stay clear unless you have no standards or taste buds. P.S. - if you want white bread for anything in your meal bring your own.
(1)Philip S.
I would not recommend this place to anyone. Absolutely horrible service. Waited 20 minutes before they asked what i wanted. Waited another hour for my food. I ordered philly steak and french onion soup which came out cold. The place was not even busy. I cannot believe the comfort inn would recommend this horrible place.
(1)Kimberly M.
This is such a mixed review for me! I recently stayed at the hotel next door and the check in clerk said he would recommend the Philly Diner over the Denny's a few steps further. Since it was late and dark and this being not the best of areas , I opted for the Philly Diner. Upon entering I questioned my decision. There must have been no more than 4 people dining, in the weirdly lit , almost gray? quiet diner. There were more young wait staff than patrons, and they were sitting in various booths behind the cash register on their phones seemingly uninterested in my being there , standing waiting to place a to-go order. Yeah. I should have left after a good 5 minute stand where one guy told a waitress in the kitchen to come do my order. I waited another 3-5 minutes . WHY do I do that ?! This lady comes out, NO hello, she just stood and looked at me .. so I placed my order. Then she moves 20 feet with her back to me ... I don't know whether to follow her or stay put! She then says in a unfriendly, almost barking manner over her shoulder, 'I'll ring you up over here' .. and shakes her head at me. Yeah , because I read minds? Off she disappears to the kitchen again. A few minutes later what appears to be the owner or manager comes out and he greets me and asks if I am okay. Well, that is better! BUT then proceeds to argue with the young staff about who is off and who is staying to work. They argue back. This is actually getting humorous. The grumpy older lady appears with my food , and I ask about utinsels since I am in a hotel room. She snaps , ' I always put those in first!' Simmer down , sister. It's a basic question. The food: It was actually very good. I had a Turkey Melt and switched the cheese up. It was hot, seemingly fresh, and an ample serving that I could not finish. It gets a 2 star because customer service is important. This place has so much potential and just fails in professionalism. That alone makes my return factor, meh. Know going in, that you will wait; possibly not be waited on , because what is on those waiters smart phones is clearly more important than doing the job you were hired to do; and when waited on, it may be nice or it may be the ' YOU are disturbing me!' factor. No. Thanks.
(2)Karl M.
LOVED their Cobb salad. Service however was below standard and the place was a little dirty.
(3)Chad W.
Order the American Melt.. Huge sandwich with homefries.. The Cream chip beef was very good too, a little on the smaller size of a portion so dont order if real hungry.. would have given it 4.5, but the bathrooms needed cleaned..
(4)Peter H.
The place was dead when we got there and there we're more ppl working than customers in the restaurant. The service was pathetic and the food was extremely mediocre. Should have gone to Denny's next door, that's how much of a waste a time this place is
(1)Kelly S.
Gross! Everything was either over spiced or had no flavor. I have never had a bad meal in a diner until today.
(1)Mike W.
2x2x2
(4)Bruce H.
Good Omelets and reasonable prices, Menu was very large with a lot of options. My wife had the build your omelet with bacon and Swiss. I had the meat lover omelet with Bacon, Sausage, Ham, Cheese and Onions. both Omelets were very good. We both ordered extra crispy hash browns and neither came out crispy. Service was good and the prices fair. A nice change from a Franchise like Denny's
(3)Elizabeth S.
To be honest, I didn't expect much from this place since we were staying at the Ramada, which was pretty awful, and I just assumed that everything in the area would be just as bad. Boy, was I wrong! I'm a bit of a diner snob (hey, it's a Jersey thing), and thought this place was fantastic! We went for dinner and people had all different things -- everyone was so happy with their food. I know that others complained about only one or two servers for the whole place -- it wasn't very busy when we went and the server was terrific. Super nice and right there with us. I had probably one of the best Cobb salads I've ever had (it was ginormous), and also some awesome French onion soup. It was also super affordable -- I think there were 9 people in our party and the total was $100. That's pretty darn good for dinner. We really just happened upon it, but I have to say, were I driving through the area again I'd made a special stop to go there.
(4)Leena W.
Not the best not the worst. it was located next to red roof inn which is where I was staying so it was convenient, I had breakfast there French toast which was thick just how I like it and eggs over medium everything was just fine. my only complaint would be that the food did take a lil while to come but over all a good quick spot to eat.
(3)C. K. B.
I have been to Philly Diner for both breakfast and dinner and I've found that as far as diner's go, Philly Diner is one of the best around here. The food is good quality, they have great bacon! The prices are comparable to the other diners in Delco and the service has always been good. I will continue to go back, especially for their sandwiches and wraps, the fries and onion rings were delish.
(4)Woody W.
Stopped for a late dinner. Only 8 tables occupied in the entire place with 4 waitresses working. I was seated next to the drink station and was immediately served my unsweetened iced tea which tasted like cleaning solution. Then sat for 15 minutes while three other tables were seated with their drinks served and orders taken. When I got a waitress' attention and said I would take my check if they weren't interested in waiting on me, I got my check for $2.11. Won't be stopping back here.
(1)Jason R.
Food is fine although I got the chicken fajita omelet, it was good enough. The wait staff is obnoxious, granted its slow but the entire place doesn't need to listen to your conversations about skinny jeans, how slow it is and how it used to be, how much a friend makes at IHOP.... Just go find another place to eat.
(2)Dawn M.
Stopped in here on a trip from Massachusetts while we were waiting to check in to our hotel. I had a slice of red velvet cheesecake. It was a tad dry but the frosting was heavenly! My son had the plain cheesecake and loved it. My bf had the strawberry shortcake and he too said it was very good. We will be back in the morning for breakfast. Breakfast wasnt all that. Biscuits and gravy was thin and watery. Eggs were good....bacon was good. Service was slow, but 2 waitstaff didn';t show up, we were told. Price was reasonable, but overall nothing outstanding. Neat place to check out...definately for the desserts...
(2)Timothy H.
Typical American diner, Greek style good. Big selection, great prices, specials. No complaints here. Discount for comfort Inn guests.
(4)Carson Y.
literally found a band aid in my burger. that's all i have to say. this place is gross and they barely even apologized. band and in my burger. band aid in my burger. band aid in my burger. band aid in my burger.
(1)Walter C.
Well unfortunately it's all the bad things you hope a diner isn't. The service was great. The food not so much. We ordered meat loaf, lamb, burgers. All were bland tasteless. You know it was not at all fresh. It's a shame the place has so much potential. You can't make good food from bad ingredients.
(1)George W.
Mediocre food. Onion soup was too salty. Meat in Greek-style lasagna was dry. Margarine instead of butter with rolls. I'd much rather go to McDonald's. Never coming back.
(2)Dameon H.
First we waited an hour to even sit down and there wasn't even a wait. Service is awful. People around us are getting up and leaving. I hope I don't pass out before I even get my drink never mind my food. Don't waste your time with this place. I will prob get up and leave shortly myself.
(1)Michael F.
We ate here last week and the cakes were disgusting. My friends and I were staying at the dumpy hotel Ramada in Philly, and decided to eat here for dinner. We decided to have desserts here, and we ordered different cakes. I ordered the red velvet cake which tasted normal, but the chocolate cakes were horrific! My friend Brett ordered the Chocolate coconut cake, and my friend Frank got the Chocolate Mousse cake. The frosting tasted like nail polish! Yes! Nail polish! When we told our waitress, she told her manager about it, but he didn't try to fix the problem. We told the waitress to taste the frosting, and she even agreed that both cakes tasted like nail polish. I'm guessing that whoever baked the cake probably just had their nails done, and got some of the nail solution in the frosting. Pretty gross.
(2)Steve S.
Well, I can say that tonight this place struck out big time. Perhaps they have better dishes. I saw a few others around me that seemed to be enjoying some good stuff, including a huge plate of French Toast and another having what appeared to be a good pot pie. I won't tell you that they are terrible because it may not be true. But I will tell you what I experienced. I went for breakfast for dinner tonight with the chicken fajita omelet. It wasn't bad, it just wasn't special. It was huge. It had a lot of food, but if the chicken were not in that omelet it would be flavorless on its own. The point of a chicken fajita omelet is that it actually tastes like chicken from fajitas. It wasn't there. The hash browns were decent though. But, that's not their biggest faux pas. My wife got the buffalo chicken wrap. Keep in mind, my wife enjoys spicy food. She has been known to eat pickled hot peppers as a snack. This wrap was either put together all wrong or the cook had a heavy wrist with the hot sauce because it was too spicy for her. That's amazing. Being the glutton for punishment I am, I took a bite and my mouth was ruined for the next 20 minutes. And who serves a buffalo chicken wrap without any kind of blue cheese or ranch dressing? We had to ask the waitress after the fact for a side of ranch dressing, which she kindly brought. But overall, classify the wrap as a fail. So I would classify this place two ways. For the Delco locals, this place is not as good as nearby places such as the Penrose Diner or the Springfield Diner to name a couple. The fact that it was not that crowded on a Friday night at 7 told me something. For out of towners staying in the nearby hotels, you have two choices if you don't want to search any other place out. If you like Denny's, go to Denny's because you know what you're getting there. If you don't like Denny's, I'm sure this place will do just fine for you. At least the service was nice, and my food was only just good enough for me to finish the plate. My wife's plate did not come close to being finished, even with me helping her eat some of it. If I didn't have a coupon, I wouldn't have eaten here.
(2)Scott C.
Had the Philly cheese steak and a side salad. Not busy at all but service was slow as Christmas. Cannot imagine how slow it would be if they were busy. Salad was good and fresh. Cheese steak was a cheese steak, nothing special. I would go here again when staying at the hotel next door but would not drive out of my way.
(3)Randy C.
Food is forgettable, service is terrible. The only reason they are still open is because they serve 3 hotels near the airport.
(1)Patrick P.
Walked in and was told to sit anywhere. I waited for 10 minutes while listening to the wait staff talk about other wait staff, no one took my drink order or food order. Waitress came up to the table next to me and told the guy they had none of the vegetables he wanted. Ridiculous.
(1)Chris J.
I went here for lunch after an extremely cold day. I ordered the French onion soup and a prime rib dip sandwich. I should have stopped eating after I had the horrifically salty soup but I figured I'd give the sandwich a shot. The meat was dry and looked like it had been around for a week. When I asked if this was how it always is, the server told me he doesn't eat the food. I knew then to stop and get the hell out of there..... No not even try this place. Dirty...and empty
(1)Matthew K.
Denny's is better and I don't like Denny's. I gave it a star just because you have to in order to post.
(1)Jen P.
My husband and I were staying at the Ramada down the street, and were looking for a place for dinner. I didn't expect much, but the reviews on Yelp were good. The food was amazing. Huge portions. My husband had breakfast- eggs, pancakes, french toast, bacon and sausage. It was excellent. I had the mac and cheese and ham. The mac and cheese is homemade and incredible- not too cheesy. I also had about 3-4 slices of ham on my plate! We were there on a Sunday for dinner and there were just a few people there. Our waitress was great. Although the diner was pretty empty. We were way too stuffed to try dessert. Definitely go and eat there. The food is good, big portions and not that expensive.
(5)Sean B.
Went here on Labor Day Sunday, about 11 AM. After waiting about 10 minutes to be seated, we waited another 10 minutes before the waitress came to take our order. We ordered garden variety breakfast food...scrambled eggs and pancakes, with a side of biscuits and gravy. After 30 minutes of waiting, the waitress materialized to let us know they now were out of biscuits and gravy. Since we'd already been there close to an hour, we just got up and left. Maybe the food is good but we'll never know. There were a lot of disgruntled customers, we left to a shouting match between the manager and a patron over her table.
(1)Jeremia F.
The food is just okay, service is pretty weak. Only two wait staff for the entire place. Oh and the smallest eggs I have ever seen in my life. I actually started laughing because they were so small.
(2)Glenn V.
Surprisingly good for a 24/7 diner. We were looking for a late night place near our hotel and saw this place (next door to a Denny's). Went in with some trepidation after seeing only a 3-star review on Yelp, but were hungry and decided to chance it. My wife's Grilled cheese with tomato and bacon, on fresh swirl rye was delicious, as was my chicken cheesesteak. We both had the onion rings, which were tasty. And the coffee was fresh. We took a cannoli to go, which was great for an ending to the evening.
(4)Mike R.
Food was excellent and they give you huge portions. Downside was the service was REALLY slow. On our second trip in, we ordered breakfast and my girlfriend's food was cold before it hit the table. BEST FEATURE ALERT: TRY THE RED VELVET CHEESECAKE. That made up for all the other stuff.
(4)Beth K.
Pretty good. Food was hot. Place was empty.
(3)Julia R.
We stopped in for a breakfast and had a nice experience. It's a neat looking diner inside and out. They have a very complete breakfast menu. Our group had the french toast, pancakes and I had a Philly Croissant. the croissant had egg, vegetables and a tomato sauce/pesto that was very tasty. I would recommend for a nice morning breakfast.
(3)Ron B.
Ate here a lot while I was in the area. Clean place, good service, plenty of parking. Some things are good and some are not. Same holds true for most diners so here are some ground rules for your average neighborhood diner: 1. Breakfast is always safe. Very true here. Big portions, nice hash browns and strong coffee. 2. Skip the steak. It's never that good, generally too tough and you never get the high quality meat. If you want steak, go to a steakhouse. 3. Avoid the exotic. I always think the menus at these places are way too long. They should be one page, two tops. When you see baked Alaska, miso cod, or jerk chicken at a diner off the turnpike, why would you think it would be good? Still, I always break this rule myself. I had the moussaka here since the owner looked Greek. Yuck. I guess I'll never learn. Basically, if you don't think the dish gets ordered at least 6 times a day, don't order it. Don't challenge the cook - you want him in his comfort zone. 4. Ask the waitress. They know what the locals like. Here, it was the steak subs and they were great. Stick to those rules and you'll be safe. This diner has great omelettes, huge salads and good cookies. The pie is a bit bland and the burgers surprisingly below par. The patty to bun ratio was about 50:1 which is a bit too high. Still, the friendly staff give it a lot more character than the Denny's next door.
(3)J J.
Average and sterile wait service. Food was awful. Runny eggs, undercooked Taylor ham, hash browns were tasteless and soggy. Steak and eggs - steak almost in edible. And only Pepsi products. Avoid this place.
(1)Steph K.
My husband and I ate here on Saturday night after returning from our trip. We were staying at the Wyndam Garden Hotel and needed someplace close to eat at since we were both pretty tired. Being in Philly, we both decided to try their Philly cheese steak. We also started the meal out with an order of onion rings. They were incredible! The batter on them was just right and they were served with a dipping sauce very similar to the Bloomin Onion dipping sauce at TGI Fridays. The cheese steaks were also very tasty and we both enjoyed them. The downside? The terrible service. Our waitress never came back over to check on us during the meal or to refill our drinks. I finally flagged down another waitress to ask for refills and she acted as if this was the biggest deal. Meanwhile, our table was not more than 5 feet from the soda fountain. I almost got up and filled my drink up myself. The food was really good, but poor service from uninterested waitresses really puts a damper on my meal.
(3)J. Peter S.
Awful. Rookie waitress was the best part, real down hill after that. Manager was asked for , who never showed up. I can handle a bad diner, but not so much when the kids have to wait too long , for avg food that's cold.
(1)Dan G.
Awesome american crepe breakfast
(4)Chris J.
Great food, really good portions. My son loved the crab corn chowder. I had the shepards pie, awesome.The Service was excellent. and the deserts are to die for..yummy yummy and you cannot fault the prices. We will be back
(5)Suzy G.
I've been here for breakfast a couple of times, and I've always left very full and satisfied. The waitresses are nice and are always happy to top off your coffee cup. The first time I came here, one of the staff was mopping up the floor and the smell of the cleaner was very pungent and almost ruined my appetite. It wouldn't have been so bad if he had finished up quickly, but he was out there mopping almost the entire time we were eating! The second time there was much more enjoyeable.
(4)Kevin R.
The food is good. The service not so much. It isn't that the waitress isn't friendly or anything. It's because both times I've been here there has only been one waitress covering the entire diner. So if you're looking for good food with slow service this is your place.
(2)Manny C.
I've known about this place for years. Been there a few times too, but unless you drive down the Industrial highway near the airport, you'd never know it. It's a shame because I enjoy the atmosphere here. The booths are HUGE and spaced far enough away from other annoying customers that you feel almost like you're completely isolated. The food is pretty good and plentiful, and the coffee is nearly the best in the whole Philadelphia area. Waitress service is pleasant. Cost of food is reasonably cheap for what you get. I really loved the grits substitution over the hash browns. You can't go wrong with grits! Get the grits!
(4)Elizabeth S.
They have a wonderful early bird menu. I have tried the turkey dinner and broiled fish, generous portions. Coffee and soup and bread pudding for desert are included for $9.99. The restaurant is clean, the staff is friendly. Good deal,
(5)Dana B.
I was SO excited to go to the Philly Diner, since the continental breakfast offered by the Ramada did not excite me whatsoever (sorry guys!). The food was not the issue; however, there was really only one waitress who was scrambling to serve everyone, and not only that, it took FOREVER for the food to come, and the few other face painters I was there with and I were worried we'd be late for our first class. That aside, I really enjoyed my stuffed french toast, and would come back to try the oreo cheesecake pancakes, but next time, I'll try the University City location (*hoping it has the same menu!*)
(4)T A.
Stay away from this place. The service was lousy and the food was the worst. Do not, I repeat, do not order the Philly cheese steak.I'm from Las Vegas where service is very important and I was appalled at what I experienced at the hands of inexperienced personnel. The Coup de grace was when I paid my bill. This woman who had just walked into work took my money and she reaked of booze and cigarettes. Functioning alcoholic are everywhere these days but she didn't even have the common sense to chew gum or spray on some cheap perfume. I was staying at the Wyndham hotel and I will never go to the Philly Diner again.
(1)Reinaldo D.
Love this place. They have great breakfast.
(5)Crystal M.
I got really excited when I saw all the choices on the menu. I had a hard time deciding what I wanted. I got the turkey melt and the red velvet cake neither were very good. The red velvet cake was a little on the dry side. This was disappointing since the waitress kinda hyped up the desserts by saying they made them all right there in the restaurant. I went back again the next day and had a crisp buffalo chicken salad. The chicken was anything but crisp. Maybe it wad sitting too long because the breading was all soggy and the mush texture really put me off my salad.
(2)Genevieve B.
My sister and I came here for breakfast a couple of weeks ago. I ordered the pancake plate with scrapple, and my sister had one of their big combos, with pancakes, french toast, bacon, sausage and a side of scrapple. My pancakes were very good, and the slice of scrapple was cooked very nicely, all crisp on the outside. The services was friendly and pretty effcient, prices were fair. They also had a nice breakfast special going on that was very cheap. The desserts looked wonderful in the glass case, was very tempted to buy something for later, but backed out in the end because I was trying to be good. Overall very satisfied with my meal.
(3)Dawn M.
Stopped in here on a trip from Massachusetts while we were waiting to check in to our hotel. I had a slice of red velvet cheesecake. It was a tad dry but the frosting was heavenly! My son had the plain cheesecake and loved it. My bf had the strawberry shortcake and he too said it was very good. We will be back in the morning for breakfast. Breakfast wasnt all that. Biscuits and gravy was thin and watery. Eggs were good....bacon was good. Service was slow, but 2 waitstaff didn';t show up, we were told. Price was reasonable, but overall nothing outstanding. Neat place to check out...definately for the desserts...
(2)Timothy H.
Typical American diner, Greek style good. Big selection, great prices, specials. No complaints here. Discount for comfort Inn guests.
(4)Ron B.
Ate here a lot while I was in the area. Clean place, good service, plenty of parking. Some things are good and some are not. Same holds true for most diners so here are some ground rules for your average neighborhood diner: 1. Breakfast is always safe. Very true here. Big portions, nice hash browns and strong coffee. 2. Skip the steak. It's never that good, generally too tough and you never get the high quality meat. If you want steak, go to a steakhouse. 3. Avoid the exotic. I always think the menus at these places are way too long. They should be one page, two tops. When you see baked Alaska, miso cod, or jerk chicken at a diner off the turnpike, why would you think it would be good? Still, I always break this rule myself. I had the moussaka here since the owner looked Greek. Yuck. I guess I'll never learn. Basically, if you don't think the dish gets ordered at least 6 times a day, don't order it. Don't challenge the cook - you want him in his comfort zone. 4. Ask the waitress. They know what the locals like. Here, it was the steak subs and they were great. Stick to those rules and you'll be safe. This diner has great omelettes, huge salads and good cookies. The pie is a bit bland and the burgers surprisingly below par. The patty to bun ratio was about 50:1 which is a bit too high. Still, the friendly staff give it a lot more character than the Denny's next door.
(3)J J.
Average and sterile wait service. Food was awful. Runny eggs, undercooked Taylor ham, hash browns were tasteless and soggy. Steak and eggs - steak almost in edible. And only Pepsi products. Avoid this place.
(1)Elizabeth S.
They have a wonderful early bird menu. I have tried the turkey dinner and broiled fish, generous portions. Coffee and soup and bread pudding for desert are included for $9.99. The restaurant is clean, the staff is friendly. Good deal,
(5)Jen P.
My husband and I were staying at the Ramada down the street, and were looking for a place for dinner. I didn't expect much, but the reviews on Yelp were good. The food was amazing. Huge portions. My husband had breakfast- eggs, pancakes, french toast, bacon and sausage. It was excellent. I had the mac and cheese and ham. The mac and cheese is homemade and incredible- not too cheesy. I also had about 3-4 slices of ham on my plate! We were there on a Sunday for dinner and there were just a few people there. Our waitress was great. Although the diner was pretty empty. We were way too stuffed to try dessert. Definitely go and eat there. The food is good, big portions and not that expensive.
(5)Steve S.
Well, I can say that tonight this place struck out big time. Perhaps they have better dishes. I saw a few others around me that seemed to be enjoying some good stuff, including a huge plate of French Toast and another having what appeared to be a good pot pie. I won't tell you that they are terrible because it may not be true. But I will tell you what I experienced. I went for breakfast for dinner tonight with the chicken fajita omelet. It wasn't bad, it just wasn't special. It was huge. It had a lot of food, but if the chicken were not in that omelet it would be flavorless on its own. The point of a chicken fajita omelet is that it actually tastes like chicken from fajitas. It wasn't there. The hash browns were decent though. But, that's not their biggest faux pas. My wife got the buffalo chicken wrap. Keep in mind, my wife enjoys spicy food. She has been known to eat pickled hot peppers as a snack. This wrap was either put together all wrong or the cook had a heavy wrist with the hot sauce because it was too spicy for her. That's amazing. Being the glutton for punishment I am, I took a bite and my mouth was ruined for the next 20 minutes. And who serves a buffalo chicken wrap without any kind of blue cheese or ranch dressing? We had to ask the waitress after the fact for a side of ranch dressing, which she kindly brought. But overall, classify the wrap as a fail. So I would classify this place two ways. For the Delco locals, this place is not as good as nearby places such as the Penrose Diner or the Springfield Diner to name a couple. The fact that it was not that crowded on a Friday night at 7 told me something. For out of towners staying in the nearby hotels, you have two choices if you don't want to search any other place out. If you like Denny's, go to Denny's because you know what you're getting there. If you don't like Denny's, I'm sure this place will do just fine for you. At least the service was nice, and my food was only just good enough for me to finish the plate. My wife's plate did not come close to being finished, even with me helping her eat some of it. If I didn't have a coupon, I wouldn't have eaten here.
(2)Elizabeth S.
To be honest, I didn't expect much from this place since we were staying at the Ramada, which was pretty awful, and I just assumed that everything in the area would be just as bad. Boy, was I wrong! I'm a bit of a diner snob (hey, it's a Jersey thing), and thought this place was fantastic! We went for dinner and people had all different things -- everyone was so happy with their food. I know that others complained about only one or two servers for the whole place -- it wasn't very busy when we went and the server was terrific. Super nice and right there with us. I had probably one of the best Cobb salads I've ever had (it was ginormous), and also some awesome French onion soup. It was also super affordable -- I think there were 9 people in our party and the total was $100. That's pretty darn good for dinner. We really just happened upon it, but I have to say, were I driving through the area again I'd made a special stop to go there.
(4)Leena W.
Not the best not the worst. it was located next to red roof inn which is where I was staying so it was convenient, I had breakfast there French toast which was thick just how I like it and eggs over medium everything was just fine. my only complaint would be that the food did take a lil while to come but over all a good quick spot to eat.
(3)Phil D.
Visited: Sunday - April 5, 2015 - 10:30 AM I was expecting crowds on this beautiful, sunny, Easter morning. Instead, I was pleasantly surprised by the remarkably quiet room of empty tables. A young woman asked if we'd like something to drink. I specifically asked for COLD orange juice and black coffee. I received WARM OJ and NO coffee. The regular server cheerfully took our order. She was about to leave when I asked for the COLD OJ and coffee. She explained that the OJ was delivered in the morning and didn't have time to chill. She offered ice as an alternate. I accepted. She returned with the ice and a hot cup of coffee. After several minutes, my coffee cup was nearly empty and I could not locate the server to request a refill. As usual, the food was delivered within a reasonable time and was good.
(3)Kimberly M.
This is such a mixed review for me! I recently stayed at the hotel next door and the check in clerk said he would recommend the Philly Diner over the Denny's a few steps further. Since it was late and dark and this being not the best of areas , I opted for the Philly Diner. Upon entering I questioned my decision. There must have been no more than 4 people dining, in the weirdly lit , almost gray? quiet diner. There were more young wait staff than patrons, and they were sitting in various booths behind the cash register on their phones seemingly uninterested in my being there , standing waiting to place a to-go order. Yeah. I should have left after a good 5 minute stand where one guy told a waitress in the kitchen to come do my order. I waited another 3-5 minutes . WHY do I do that ?! This lady comes out, NO hello, she just stood and looked at me .. so I placed my order. Then she moves 20 feet with her back to me ... I don't know whether to follow her or stay put! She then says in a unfriendly, almost barking manner over her shoulder, 'I'll ring you up over here' .. and shakes her head at me. Yeah , because I read minds? Off she disappears to the kitchen again. A few minutes later what appears to be the owner or manager comes out and he greets me and asks if I am okay. Well, that is better! BUT then proceeds to argue with the young staff about who is off and who is staying to work. They argue back. This is actually getting humorous. The grumpy older lady appears with my food , and I ask about utinsels since I am in a hotel room. She snaps , ' I always put those in first!' Simmer down , sister. It's a basic question. The food: It was actually very good. I had a Turkey Melt and switched the cheese up. It was hot, seemingly fresh, and an ample serving that I could not finish. It gets a 2 star because customer service is important. This place has so much potential and just fails in professionalism. That alone makes my return factor, meh. Know going in, that you will wait; possibly not be waited on , because what is on those waiters smart phones is clearly more important than doing the job you were hired to do; and when waited on, it may be nice or it may be the ' YOU are disturbing me!' factor. No. Thanks.
(2)Mike T.
Food came out cold, found hair in the hot wings. Cheese was solid and unmelted on the cheesesteak which came out late because it was forgotten till the food was brought out. You could get more moisture from licking a philly sidewalk in the middle of summer than you can get from the eating the burgers. The burgers consist of something that resembles meat but surely is not. The chipped beef had some form of fish in it instead of meat and the pancakes looked and smelled like Don Vito slept on them. Stay clear unless you have no standards or taste buds. P.S. - if you want white bread for anything in your meal bring your own.
(1)Philip S.
I would not recommend this place to anyone. Absolutely horrible service. Waited 20 minutes before they asked what i wanted. Waited another hour for my food. I ordered philly steak and french onion soup which came out cold. The place was not even busy. I cannot believe the comfort inn would recommend this horrible place.
(1)Jason B.
If you are drunk or hungover, it'll probably do, but overall the food is uninspired, even for a Diner. Also, there is 1/2" of water in the bottom of my salad bowl. That kind of shit really is pretty gross. I don't understand it.
(2)Woody W.
Stopped for a late dinner. Only 8 tables occupied in the entire place with 4 waitresses working. I was seated next to the drink station and was immediately served my unsweetened iced tea which tasted like cleaning solution. Then sat for 15 minutes while three other tables were seated with their drinks served and orders taken. When I got a waitress' attention and said I would take my check if they weren't interested in waiting on me, I got my check for $2.11. Won't be stopping back here.
(1)Jason R.
Food is fine although I got the chicken fajita omelet, it was good enough. The wait staff is obnoxious, granted its slow but the entire place doesn't need to listen to your conversations about skinny jeans, how slow it is and how it used to be, how much a friend makes at IHOP.... Just go find another place to eat.
(2)Peter H.
The place was dead when we got there and there we're more ppl working than customers in the restaurant. The service was pathetic and the food was extremely mediocre. Should have gone to Denny's next door, that's how much of a waste a time this place is
(1)Kelly S.
Gross! Everything was either over spiced or had no flavor. I have never had a bad meal in a diner until today.
(1)Bruce H.
Good Omelets and reasonable prices, Menu was very large with a lot of options. My wife had the build your omelet with bacon and Swiss. I had the meat lover omelet with Bacon, Sausage, Ham, Cheese and Onions. both Omelets were very good. We both ordered extra crispy hash browns and neither came out crispy. Service was good and the prices fair. A nice change from a Franchise like Denny's
(3)Mike W.
2x2x2
(4)C. K. B.
I have been to Philly Diner for both breakfast and dinner and I've found that as far as diner's go, Philly Diner is one of the best around here. The food is good quality, they have great bacon! The prices are comparable to the other diners in Delco and the service has always been good. I will continue to go back, especially for their sandwiches and wraps, the fries and onion rings were delish.
(4)J. Peter S.
Awful. Rookie waitress was the best part, real down hill after that. Manager was asked for , who never showed up. I can handle a bad diner, but not so much when the kids have to wait too long , for avg food that's cold.
(1)Dan G.
Awesome american crepe breakfast
(4)Chris J.
Great food, really good portions. My son loved the crab corn chowder. I had the shepards pie, awesome.The Service was excellent. and the deserts are to die for..yummy yummy and you cannot fault the prices. We will be back
(5)Suzy G.
I've been here for breakfast a couple of times, and I've always left very full and satisfied. The waitresses are nice and are always happy to top off your coffee cup. The first time I came here, one of the staff was mopping up the floor and the smell of the cleaner was very pungent and almost ruined my appetite. It wouldn't have been so bad if he had finished up quickly, but he was out there mopping almost the entire time we were eating! The second time there was much more enjoyeable.
(4)Kevin R.
The food is good. The service not so much. It isn't that the waitress isn't friendly or anything. It's because both times I've been here there has only been one waitress covering the entire diner. So if you're looking for good food with slow service this is your place.
(2)Manny C.
I've known about this place for years. Been there a few times too, but unless you drive down the Industrial highway near the airport, you'd never know it. It's a shame because I enjoy the atmosphere here. The booths are HUGE and spaced far enough away from other annoying customers that you feel almost like you're completely isolated. The food is pretty good and plentiful, and the coffee is nearly the best in the whole Philadelphia area. Waitress service is pleasant. Cost of food is reasonably cheap for what you get. I really loved the grits substitution over the hash browns. You can't go wrong with grits! Get the grits!
(4)Sean B.
Went here on Labor Day Sunday, about 11 AM. After waiting about 10 minutes to be seated, we waited another 10 minutes before the waitress came to take our order. We ordered garden variety breakfast food...scrambled eggs and pancakes, with a side of biscuits and gravy. After 30 minutes of waiting, the waitress materialized to let us know they now were out of biscuits and gravy. Since we'd already been there close to an hour, we just got up and left. Maybe the food is good but we'll never know. There were a lot of disgruntled customers, we left to a shouting match between the manager and a patron over her table.
(1)Glenn V.
Surprisingly good for a 24/7 diner. We were looking for a late night place near our hotel and saw this place (next door to a Denny's). Went in with some trepidation after seeing only a 3-star review on Yelp, but were hungry and decided to chance it. My wife's Grilled cheese with tomato and bacon, on fresh swirl rye was delicious, as was my chicken cheesesteak. We both had the onion rings, which were tasty. And the coffee was fresh. We took a cannoli to go, which was great for an ending to the evening.
(4)Jeremia F.
The food is just okay, service is pretty weak. Only two wait staff for the entire place. Oh and the smallest eggs I have ever seen in my life. I actually started laughing because they were so small.
(2)Mike R.
Food was excellent and they give you huge portions. Downside was the service was REALLY slow. On our second trip in, we ordered breakfast and my girlfriend's food was cold before it hit the table. BEST FEATURE ALERT: TRY THE RED VELVET CHEESECAKE. That made up for all the other stuff.
(4)Beth K.
Pretty good. Food was hot. Place was empty.
(3)Julia R.
We stopped in for a breakfast and had a nice experience. It's a neat looking diner inside and out. They have a very complete breakfast menu. Our group had the french toast, pancakes and I had a Philly Croissant. the croissant had egg, vegetables and a tomato sauce/pesto that was very tasty. I would recommend for a nice morning breakfast.
(3)Steph K.
My husband and I ate here on Saturday night after returning from our trip. We were staying at the Wyndam Garden Hotel and needed someplace close to eat at since we were both pretty tired. Being in Philly, we both decided to try their Philly cheese steak. We also started the meal out with an order of onion rings. They were incredible! The batter on them was just right and they were served with a dipping sauce very similar to the Bloomin Onion dipping sauce at TGI Fridays. The cheese steaks were also very tasty and we both enjoyed them. The downside? The terrible service. Our waitress never came back over to check on us during the meal or to refill our drinks. I finally flagged down another waitress to ask for refills and she acted as if this was the biggest deal. Meanwhile, our table was not more than 5 feet from the soda fountain. I almost got up and filled my drink up myself. The food was really good, but poor service from uninterested waitresses really puts a damper on my meal.
(3)Dana B.
I was SO excited to go to the Philly Diner, since the continental breakfast offered by the Ramada did not excite me whatsoever (sorry guys!). The food was not the issue; however, there was really only one waitress who was scrambling to serve everyone, and not only that, it took FOREVER for the food to come, and the few other face painters I was there with and I were worried we'd be late for our first class. That aside, I really enjoyed my stuffed french toast, and would come back to try the oreo cheesecake pancakes, but next time, I'll try the University City location (*hoping it has the same menu!*)
(4)T A.
Stay away from this place. The service was lousy and the food was the worst. Do not, I repeat, do not order the Philly cheese steak.I'm from Las Vegas where service is very important and I was appalled at what I experienced at the hands of inexperienced personnel. The Coup de grace was when I paid my bill. This woman who had just walked into work took my money and she reaked of booze and cigarettes. Functioning alcoholic are everywhere these days but she didn't even have the common sense to chew gum or spray on some cheap perfume. I was staying at the Wyndham hotel and I will never go to the Philly Diner again.
(1)Reinaldo D.
Love this place. They have great breakfast.
(5)Crystal M.
I got really excited when I saw all the choices on the menu. I had a hard time deciding what I wanted. I got the turkey melt and the red velvet cake neither were very good. The red velvet cake was a little on the dry side. This was disappointing since the waitress kinda hyped up the desserts by saying they made them all right there in the restaurant. I went back again the next day and had a crisp buffalo chicken salad. The chicken was anything but crisp. Maybe it wad sitting too long because the breading was all soggy and the mush texture really put me off my salad.
(2)Genevieve B.
My sister and I came here for breakfast a couple of weeks ago. I ordered the pancake plate with scrapple, and my sister had one of their big combos, with pancakes, french toast, bacon, sausage and a side of scrapple. My pancakes were very good, and the slice of scrapple was cooked very nicely, all crisp on the outside. The services was friendly and pretty effcient, prices were fair. They also had a nice breakfast special going on that was very cheap. The desserts looked wonderful in the glass case, was very tempted to buy something for later, but backed out in the end because I was trying to be good. Overall very satisfied with my meal.
(3)Josh C.
Service is rather slow. Food was delicious and prices are fair.
(3)Joel E.
This place is a disaster. We were first served over salted chicken rice soup.filet mignon was first undercooked and then dried out. Tasted not fresh.tuna steak was over cooked and completely in edible.The ice cream tasted very cheap and artificially flavored. Although the restaurant looked clean I was a bit taken aback by the strip of flypaper hanging in the men's room. Service was good and the waiter really tried.I would not come back here at all ever.
(1)Jazmyn R.
The diner's food was indeed delicious, especially the pancakes. But what turned me off was the hygiene of the waiter which was absolutely repulsive. It was so horrible that everytime the waiter came by, holding my breath was absolutely mandatory. Even though this happened, the manager did give a discount on the check which was great. Thus the one star. It will most likely be a long time before I visit again.
(1)Jerry C.
We stopped in for a cup of coffee, waiting on a business meeting at Boeing. The waiter told us there is a $5 service charge per person for not ordering food. This is a business that does not "get it." I recommend you AVOID this place.
(1)Merton F.
Big diner always has setting with no wait. Staff are friendly. The food is good. Had the cream of broccoli soup and the julienne salad. The salad is huge and comes with a ton of meat. The dressing was good taste like Ken's (I had the balsamic). In short good place to eat when in the area.
(3)Michael F.
Stayed in the hotel right next door. They wouldn't take Togo order after 9pm even when I offered to pay over the phone with c.c. Haha. Ludicrous.
(1)Laura C.
A Friend and I went here since we were starving and it's super close to our hotel. Service was very good since we came at an odd time (3pm) I got a waffle that was very good but the home fries weren't that good. My friend got an egg sandwhich which was good but it was $7! Fries were also very good. I got ice cream and a brownie Sunday for desert and the brownie was AWFUL. STAY AWAY. Over it was an okay meal.
(3)Darryl D.
Let me first go over the pros of this diner: reasonably priced & open 24 hours. Now on to the real reason why I'm giving them two stars. This was my first and LAST visit to the Philly Diner. Right from the get-go I was grossed out by the sticky menus. It's not hard to make the host or hostess or even the servers wipe them down...come on. Continuing - the service was subpar. Unfriendly, inattentive and unsatisfying. Waited extremely too long for drink refills...I would estimate 15-20 minutes. And this goes hand in hand with the particular server I had. They would drop off the plates and never return. Got a bowl of soup...never came by to ask how it was or if I needed napkins, etc. Second time around to drop off the meal...finally was able to get a refill but then they ran off and didn't come back until I was 90% finished my meal...at which point I wanted the check to leave. As a general rule of thumb, in every single restaurant I've ever worked at in the past, servers were instructed to check back on the guests within one minute of dropping off the plates or after the first bites because it makes a huge difference in the experience. But the reasons for this one star doesn't stop there. On to the food - I must admit the soup was good and the chicken noodle didn't look like it was chicken out of a can. However, the main meal was a disappointment. Burger was overdone and dry and the fries were undercooked and not seasoned. I believe it may only be busy on the weekends because of the airport travelers are first-timers and when they realize it's too late to back out, they get stuck with a bad experience. While there menu was substantially large and I was contemplating on ordering a breakfast item as my dinner (those meals are rarely messed up anywhere), I chose the latter.
(2)Eric V.
This Philly diner (out near the airport) is nasty. Philly and Jersey are chock full of outstanding diners. This isn't one of them. Went in for a simple breakfast. Got a waffle that was worse than the free ones served at places like Holiday Inn Express, had eggs that tasted like plastic, and sausage that was burnt and dry. Nasty. Just nasty. Not sure why I didn't give it only one star. I'm guessing their has to be something worse out there but this was pretty damn bad.
(2)Denise P.
Absolutely horrible the only place that was open and I would rather starve next time bad food bad service the chip beef smelled and tasted like fish!!!! Not even edible would never go there again!!!
(1)Dawn A.
Sad to say I could of tried dog food and it would of probably been better matter of fact my dog ended up with a $16 dollar steak take home cause it was mostly fat. I ordered an Florentine eggs Benedict well needless to say if you don't know how to make something on the menu say so. They gave me a salad on a English muffin with 2dippy eggs far from any kind of Benedict. The manager Barb could if cared less took only the Benedict off unapologetically. Went to McDonald's after cause I left there hungry and disappointed.
(1)Chris L.
Yep, it's a grease pit - but it's my grease pit! I come here with my boyfriend at least once a week. Our waitress, Robin is awesome. (she works overnights, so tip her well!) We always get breakfast - Super Combo. 2 pancakes, scrambled eggs, home fries (really good), sausage, bacon and ham! Yep, you can't go wrong for $7.99 They have coke products...eh. rather have pepsi, just my opinion. Their grilled cheeses/burgers are great and you can get your choice of onion rings or fries. They have a little arcade in the front where you can try to win plush toys, and a convenient ATM. Never have had bad service from here, the people are pleasant. Do not go to Denny's across the street - it's dirty.
(5)Emma D.
Ewww. Ewww. Ewww. As soon as we were seated we began to look around at the layer upon layer of filth. Our waiter asked for our drink order, I couldn't order a soda because of the slime all over the soda machine. We ordered water and iced tea. More looking around....more filth. We left a few dollars and left. Based on other reviews, it was a brilliant decision.
(1)Tanya M.
Food was just ok. The service was terrible. The waitress barely acknowledged me, I had to ask for a drink refill when she delivered my meal and I think she rolled her eyes. Fries were generic my burger over cooked.
(2)Carissa B.
Was staying at the hotel nearby, and the hotel receptionist advised me to go here over Denny's, although I'm not sure why. It's a typical diner - typical food, typical atmosphere. It gets the job done, but don't come here if you're expecting anything out of the ordinary.
(3)Diana F.
I wouldn't give a star to this place, I came here with two friends who live in the area and they said it's great. Turns out, it was terrible even my friends were shocked. We walk in and gave us a table in the back. Nobody came by to give us menus, we requested a booth nearby. It took forever for them to clean. It seemed they were upset on our insisting for the table meanwhile no one came to take our order not even drinks. Waiter was going to other tables would look at us and not even acknowledge that we still needed service. Terrible terrible place, dirty, rude and lazy waiter, host and manager. Don't go here, down the road is small and better diner, DONT EAT HeRe!! People don't know anything about customer service or how to treat patrons, locals for that matter. Worst place ever!!
(1)Walter C.
Well unfortunately it's all the bad things you hope a diner isn't. The service was great. The food not so much. We ordered meat loaf, lamb, burgers. All were bland tasteless. You know it was not at all fresh. It's a shame the place has so much potential. You can't make good food from bad ingredients.
(1)Dameon H.
First we waited an hour to even sit down and there wasn't even a wait. Service is awful. People around us are getting up and leaving. I hope I don't pass out before I even get my drink never mind my food. Don't waste your time with this place. I will prob get up and leave shortly myself.
(1)Scott C.
Had the Philly cheese steak and a side salad. Not busy at all but service was slow as Christmas. Cannot imagine how slow it would be if they were busy. Salad was good and fresh. Cheese steak was a cheese steak, nothing special. I would go here again when staying at the hotel next door but would not drive out of my way.
(3)Arnold W.
Philly dinner is a sad excuse for a restaurant. I called the restaurant so I could place my order. I told the person who I placed my order with that I was calling from one of the hotel in the area. The hotel that I was staying in was next to the dinner. I just had to walk through the parking lot to the restaurant. I placed my order and I was told that I could pick up my food in 10 minutes. I waited 15 minutes before I want over to pick my food up. I got to the philly dinner and was told that my food wasn't ready. I was told that my order would be ready soon. The waitress told me that she had to ring up my food before she gave it to me. I gave her the money for the food. I stood by the cash register while my food was being prepared. A man and a lady who had been eating in the dinner walked up to the cashier to pay there food bill. The waitress asked the man and lady. Are you staying in one of the hotels in the area? They replied yes. The waitress told them that they get an 10% discount. I wasn't told about any 10% discount. I was there the night before and earlier that day. I didn't know about a 10% discount. I asked the waitress about the discount. She told me that I had to show her my room key from the hotel to prove to her that I was staying in the hotel. The people who she told about the discount never showed a room key and got there discount. I asked to speak to the manager about my food not being ready and about the 10% discount for hotel guest. The manager gave me the discount and he put a rush on my food. I heard him tell the waitress to go see what was taking my food so long to be prepared. He went back to the kitchen and got my food for me. He asked me if I was offered soup or salad. The waitress never told me about soup or salad offered with the meal. I would suggest that the management retrain this particular waitress. Her service was horrible. The food was pretty good. The manager was very professional and on top of things when I approached him about the situation.
(1)Denise S.
DO NOT JUDGE THE OUTSIDE! Service was excellent from Jackie - learned about scrapple (not for me) & where the outlets are ;) Huge amount of food & yummy, REAL grits too!
(5)Carson Y.
literally found a band aid in my burger. that's all i have to say. this place is gross and they barely even apologized. band and in my burger. band aid in my burger. band aid in my burger. band aid in my burger.
(1)George W.
Mediocre food. Onion soup was too salty. Meat in Greek-style lasagna was dry. Margarine instead of butter with rolls. I'd much rather go to McDonald's. Never coming back.
(2)Tim B.
Sorry. I hate to give a bad review but... I really wanted Philly diner to be good ,but after several visits it just wasn't First time, the fried chicken was frozen in the middle and as I watched it thaw, it appeared to also be undercooked Vegetables simply boiled with nothing added I guess that's pretty typical for a diner though Next time, the service was so slow I ended up leaving I know there are good people that work there so hopefully you will do better than I did
(1)Michael F.
We ate here last week and the cakes were disgusting. My friends and I were staying at the dumpy hotel Ramada in Philly, and decided to eat here for dinner. We decided to have desserts here, and we ordered different cakes. I ordered the red velvet cake which tasted normal, but the chocolate cakes were horrific! My friend Brett ordered the Chocolate coconut cake, and my friend Frank got the Chocolate Mousse cake. The frosting tasted like nail polish! Yes! Nail polish! When we told our waitress, she told her manager about it, but he didn't try to fix the problem. We told the waitress to taste the frosting, and she even agreed that both cakes tasted like nail polish. I'm guessing that whoever baked the cake probably just had their nails done, and got some of the nail solution in the frosting. Pretty gross.
(2)Randy C.
Food is forgettable, service is terrible. The only reason they are still open is because they serve 3 hotels near the airport.
(1)Patrick P.
Walked in and was told to sit anywhere. I waited for 10 minutes while listening to the wait staff talk about other wait staff, no one took my drink order or food order. Waitress came up to the table next to me and told the guy they had none of the vegetables he wanted. Ridiculous.
(1)Chris J.
I went here for lunch after an extremely cold day. I ordered the French onion soup and a prime rib dip sandwich. I should have stopped eating after I had the horrifically salty soup but I figured I'd give the sandwich a shot. The meat was dry and looked like it had been around for a week. When I asked if this was how it always is, the server told me he doesn't eat the food. I knew then to stop and get the hell out of there..... No not even try this place. Dirty...and empty
(1)Matthew K.
Denny's is better and I don't like Denny's. I gave it a star just because you have to in order to post.
(1)Karl M.
LOVED their Cobb salad. Service however was below standard and the place was a little dirty.
(3)Chad W.
Order the American Melt.. Huge sandwich with homefries.. The Cream chip beef was very good too, a little on the smaller size of a portion so dont order if real hungry.. would have given it 4.5, but the bathrooms needed cleaned..
(4)