Stopped in while traveling. Clean and friendly. Made all of the drinks as expected. Food was fresh.
(4)
Christopher P.
This Starbucks was very dirty and customer service was not very friendly. Tables and counter were all dirty as well as the floor. They had plenty of staff and it wasn't busy enough for them not to maintain keeping the place clean. The place looked run down. There isn't much else to say about the place. It's a Starbucks that needs attention. Pick another Starbucks to go to.
(2)
Art G.
Depends on the day of the week and time of the day - some personnel super friendly and some that should not work there!
(4)
Seana C.
Pretty good service and the drinks are typically accurate! This is the closest Starbucks to my work, so I frequent it. Keep up the good work!
(4)
Matthew M.
Your standard standalone Starbucks with the drive-through. Staff wasn't as friendly as could be expected at 5:45 in the morning - was in and out in a jiffy. Amazes me though how much better services here then at the Telman Street location where it is a constant fight to get your order correct - and in anything approaching a timely manner. I go out of my way to come to this one simply because it's less hassle.
(4)
Nicholas N.
Nick N. Starbucks is Starbucks. Same product different location. For the price though you should receive some modicum of customer service. Not at the Lehigh St. location. I have used the drive through many times and the barista there usually sounds miserable. Just now when going in and ordering nothing is different. I had asked one of the baristas for a wet napkin or towel so I could wipe off their extremely dirty table and she told me to just grab a napkin myself from the Sugar and creamer station. When I said to her that this would not clean the table she again just told me to get a napkin. Not coming back!!
(1)
Leanna H.
Be nice to the barista. If you are nice to them they will be nice to you! This is the closest Starbucks to my apartment and 98% of the time they are worth the trip. Some of the drinks are a little overpriced but I only drink the fraps. Even in the winter! They usually have tons of new coffee drinks (some are only seasonal) plus the website has a hidden menu! I haven't tried ordering a hidden menu drink but maybe I'll test the baristas one day. One thing I can say is I recommend the drive thru if it's early morning or on a hot day! The location isn't very big and the seating they do have is usually taken by 5 hour laptop visitors. Especially the comfy chairs! But overall it's nice, cozy and the noise is as minimal as you can get from a coffee shop.
(4)
G M.
It's a Starbucks. Product from store-to-store is mostly the same. So about all one can review is how this location is different. The staff are usually friendly. I am a regular so they know what I like. In fact, the manager (owner?) has just given me my drink for free saying "You are a regular". Nice. Even up until closing time they'll make you your favorite roast coffee drink on an individual basis. Plenty of mall parking and easy drive through makes this one convenient.
(4)
Matt W.
I've never had a bad experience at Starbucks. This location has kept that streak alive. The location is great as it is so close to my house. It appears to be out of place sitting in front of the South Mall. But I'm glad it is there. The staff is attentive and quick. They make my drinks in a timely manner but have not skipped quality for speed. Especially when I'm in the drive thru. When I'm paying $3-$5 for a drink there had better be quality over speed. The prices are lower then most Starbucks I have ventured to and the interior is always well kept. The only issue I have is the lack of good ventilation. I am saturated with the smell of coffee when I come from this location. The smell is 3 times worse then when I leave any other Starbucks. I hope they can keep up the good work!
(4)
Murdocc S.
Great coffee but the wifi speed is nothing to write home about. For people who have a mobile office this is key.
(4)
Priscilla Y.
They got my order wrong. Gave me Caramel Ribbon Frap instead of Mocha Cookie Crumble Frap. It was still good though. Needed the sugar rush for the long drive back home. Other than that, typical Starbucks you can find anywhere.
(3)
Candi K.
The drive through is decent, but not the best place to sit and enjoy a cup of coffee. It seems to have as much seating as the Tilghman store, but a lot of the tables are really crowded together (so much so that someone has to get up to let someone sit at the table next to him or her). And the baristas tend not to be as friendly. I'll drive thru this location anytime but it's just not cozy to enjoy time w/a friend or two. Maybe I'll go back to sit once the outdoor are reopens in the spring.
(3)
Alan V.
I just paid for a frappachino and as i was being handed it attendant at drive thru said he couldn't take my empty Starbucks cup I just had purchased a few minutes earlier. Why do I come here, definitely not for service.
(1)
Sarah T.
What a great place!! I used to live half a mile from this location and what a great staff here! I have gone inside the cafe and spent time either discussing business or having fun with friends and the staff is always friendly! The coffee on the other hand is great as well and they always get my drinks correct :)
(5)
Danni K.
I'm here nearly everyday because I love the atmosphere. I stay for the refills(which some employees are uneducated about). I've gotten the wrong beverage once but i think thats about it. Starbucks is always a tasty place.
P R.
Stopped in while traveling. Clean and friendly. Made all of the drinks as expected. Food was fresh.
(4)Christopher P.
This Starbucks was very dirty and customer service was not very friendly. Tables and counter were all dirty as well as the floor. They had plenty of staff and it wasn't busy enough for them not to maintain keeping the place clean. The place looked run down. There isn't much else to say about the place. It's a Starbucks that needs attention. Pick another Starbucks to go to.
(2)Art G.
Depends on the day of the week and time of the day - some personnel super friendly and some that should not work there!
(4)Seana C.
Pretty good service and the drinks are typically accurate! This is the closest Starbucks to my work, so I frequent it. Keep up the good work!
(4)Matthew M.
Your standard standalone Starbucks with the drive-through. Staff wasn't as friendly as could be expected at 5:45 in the morning - was in and out in a jiffy. Amazes me though how much better services here then at the Telman Street location where it is a constant fight to get your order correct - and in anything approaching a timely manner. I go out of my way to come to this one simply because it's less hassle.
(4)Nicholas N.
Nick N. Starbucks is Starbucks. Same product different location. For the price though you should receive some modicum of customer service. Not at the Lehigh St. location. I have used the drive through many times and the barista there usually sounds miserable. Just now when going in and ordering nothing is different. I had asked one of the baristas for a wet napkin or towel so I could wipe off their extremely dirty table and she told me to just grab a napkin myself from the Sugar and creamer station. When I said to her that this would not clean the table she again just told me to get a napkin. Not coming back!!
(1)Leanna H.
Be nice to the barista. If you are nice to them they will be nice to you! This is the closest Starbucks to my apartment and 98% of the time they are worth the trip. Some of the drinks are a little overpriced but I only drink the fraps. Even in the winter! They usually have tons of new coffee drinks (some are only seasonal) plus the website has a hidden menu! I haven't tried ordering a hidden menu drink but maybe I'll test the baristas one day. One thing I can say is I recommend the drive thru if it's early morning or on a hot day! The location isn't very big and the seating they do have is usually taken by 5 hour laptop visitors. Especially the comfy chairs! But overall it's nice, cozy and the noise is as minimal as you can get from a coffee shop.
(4)G M.
It's a Starbucks. Product from store-to-store is mostly the same. So about all one can review is how this location is different. The staff are usually friendly. I am a regular so they know what I like. In fact, the manager (owner?) has just given me my drink for free saying "You are a regular". Nice. Even up until closing time they'll make you your favorite roast coffee drink on an individual basis. Plenty of mall parking and easy drive through makes this one convenient.
(4)Matt W.
I've never had a bad experience at Starbucks. This location has kept that streak alive. The location is great as it is so close to my house. It appears to be out of place sitting in front of the South Mall. But I'm glad it is there. The staff is attentive and quick. They make my drinks in a timely manner but have not skipped quality for speed. Especially when I'm in the drive thru. When I'm paying $3-$5 for a drink there had better be quality over speed. The prices are lower then most Starbucks I have ventured to and the interior is always well kept. The only issue I have is the lack of good ventilation. I am saturated with the smell of coffee when I come from this location. The smell is 3 times worse then when I leave any other Starbucks. I hope they can keep up the good work!
(4)Murdocc S.
Great coffee but the wifi speed is nothing to write home about. For people who have a mobile office this is key.
(4)Priscilla Y.
They got my order wrong. Gave me Caramel Ribbon Frap instead of Mocha Cookie Crumble Frap. It was still good though. Needed the sugar rush for the long drive back home. Other than that, typical Starbucks you can find anywhere.
(3)Candi K.
The drive through is decent, but not the best place to sit and enjoy a cup of coffee. It seems to have as much seating as the Tilghman store, but a lot of the tables are really crowded together (so much so that someone has to get up to let someone sit at the table next to him or her). And the baristas tend not to be as friendly. I'll drive thru this location anytime but it's just not cozy to enjoy time w/a friend or two. Maybe I'll go back to sit once the outdoor are reopens in the spring.
(3)Alan V.
I just paid for a frappachino and as i was being handed it attendant at drive thru said he couldn't take my empty Starbucks cup I just had purchased a few minutes earlier. Why do I come here, definitely not for service.
(1)Sarah T.
What a great place!! I used to live half a mile from this location and what a great staff here! I have gone inside the cafe and spent time either discussing business or having fun with friends and the staff is always friendly! The coffee on the other hand is great as well and they always get my drinks correct :)
(5)Danni K.
I'm here nearly everyday because I love the atmosphere. I stay for the refills(which some employees are uneducated about). I've gotten the wrong beverage once but i think thats about it. Starbucks is always a tasty place.
(3)