We weren't the last customers of the day and they already ran out of bananas and bacon? We got half a banana order and no bacon :-( On the plus side, the whipped cream for the banana was sweet and light. Yummy. Wifey ordered the dutch baby, which came out 15 minutes sooner than the rest of our food. I'm not sure if that is customary, but usually all our entrees are brought out to everyone at the same time. She didn't care much that her pancake had burned sides and a butter pool, but it tasted pretty good to me. My brother's cheesy omelet was definitely a wonderment of constipation. He stopped eating his pancakes because he found a curly hair in the stack. I'm not sure, but my sister said that her turkey sausages tasted like beef. Nephew was supposed to have a scrambled egg with his waffle, but sadly, it never arrived. My eggs were prepared properly as were the sausage links and potatoes, but I was a bit disappointed that the potatoes were soggy and bland, as if they were prepared hours ago or came from the frozen food section. I just prefer crispier taters with some seasoning. I want flava - it's a restaurant, not a retirement home. Drinks were refilled at a good pace and I think that our server did the very best she could despite the circumstances. She did explain our situation to the manager (without any prompting from us), who came by the table to adjust the bill and apologize for the inconveniences. The cashier/hostess area was vacant for about five minutes while a line formed behind me before the store manager walked over to ring up my bill. I couldn't help but smile while leaving because the waitress seemed happy about the tip I left on her table. I believe in maintaining good karma from the foodie gods.
(2)
Jon S.
Kind of interesting how mixed some of the reviews are? For me, this place is always a winner. Great staff and quick service. Sometimes a wait to get in, but their omelettes are great, love the pancakes, and the bacon is among the best I've had anywhere. This place is very kid and large group friendly and the menu has a great variety of offerings. It is not inexpensive, but I've always felt that I got a fair value for my $$. Only negative is the location, as this section of Chagrin seems to get worse every year. I usually go here first and then across the street to Trader Joes. The reverse route is next to impossible!!
(4)
Scott G.
This place is just ok for breakfast. The food is mostly mediocre and the service is so-so. The entire reason to go here for breakfast is if you have a business meeting. It's like the restaurant was setup for breakfast meetings to happen. Also, if you are a coffee lover, your glass will never go empty. If you like anything other than coffee, good luck getting a second look from anybody.
(3)
Mitch Z.
Always a friendly smile from the staff...a full cup of coffee...and good food. The family owned place makes you feel at home. The bacon waffle is to die for.
(4)
Michael B.
When reading the reviews (albeit all 9 of em), I figure'd we couldn't go wrong, especially after my father recommended we hustle over to eat'n park for breakfast in Eastlake near his machine shop. I now know that this place is no less a chain than eat'n park and frankly, wish I would have listened to my father (a recurring theme throughout life eh?) I walked in, they had two hostesses on duty, it appeared as they had one busser and a handful of servers. We sat after wandering their entrance area not seeing anyone, encountering the hostess on our way to a table, she seated us and provided menus. My dad and I just wanted a good omelette. Our server was nice, and enjoyed pouring our coffee from varying heights above the cup, and god bless her not a drop splashed onto my white shirt. The coffee wasn't nearly as respectable as their "fair trade organic" whatever seal of green approval stuff made me think. I ordered a mexican omelette and added sausage (they didn't have chorizo :-( not cool), my father had the same, less the meat. It comes with three pancakes, no browns (yeah, no potatoes and it still cost $9!) Long story short, it took nearly 30 minutes to get our food, when we did, we saw these three inch high round monstrosities of egg and filling and cheese. I didn't know where to start! I ate my pancakes. They were delicious. It was obvious to me that the cooks they had had no business cooking breakfasts. The omelettes aren't folded, and had obviously stuck to the pan as they were a crumbly, mangled mess of overcooked eggs and filling. They weren't bad tasting, but texture has a lot to do with a great omelette, and this place seemed to forget to read that chapter. I finished my water and gave up on trying to drink the coffee, my father had emptied both of his beverages having only had a few bites of our meal. A tall man (who I suspect was the "manager") stopped by and said "Enjoy guys, everything looks good!" I chuckled in disbelief and sorrow as it obviously didn't look good, and the manager never really asked us what we thought, that's just a little bit of BS. Anyway, our drinks needed filled when he stopped by, and obviously he didn't even know what to look for at a table when checking on them, as he should have had that server out within seconds with refills, instead we had our breakfast lube-free only getting refills once we were finished. We won't return, I'd much rather have had breakfast at the aforementioned Eat'n park, at least they have smiley faced cookies.
(2)
Teenie K.
according to yelp, 5 stars = "woohoo! as good as it gets!" i am going to add: "woohoo! as good as it gets - IN CLEVELAND!" so yes, i give the original pancake house 5 stars because it takes a small chain to provide my favorite meal of the day to people in this midwest town. but i must say, the menu makes me go crazy because they make every single kind of pancake you can think of! and i just want to get them all! it also doesn't hurt that this restaurant is across the street from anthropologie. *wink*
(5)
Jason C.
Dutch baby! Dutch baby! Dutch baby! Apple pancake! Apple pancake! Apple pancake! The church of pancakes. The pinnacle. The Aristotelian pancake ideal. So good, and so crowded, all the time, because it's so good. Great with kids. It's a just a *tad* too expensive, but I don't care, because it's so good.
(5)
William H.
The 49er flapjacks are something special. The extra thick bacon is wonderful and always cooked as it should be.
(5)
Chrishana B.
I'm a little late writing this review, but nevertheless I love pancake house!!!! I used to go to the location near piedmont in Atlanta every Sunday with my mom, so I was elated when I found this one 2 weeks ago. I was a little skeptical about going after reading some of the reviews on here, but I must say The Original Pancake House wins again. My niece loved her chocolate chip pancakes and bacon and I enjoyed every bite of my strawberry pancakes with the outrageously delicious whipped cream and turkey links and eggs. My waitress was very sweet and attentive even though it was super crowded on a Sunday, which I wasn't surprised about. I do hate other people have gone and haven't enjoyed this place like me, but if you want a relaxed atmosphere and great food then this is definitely the place!
(5)
Mark M.
Good food for the price. The servers are always good. Big place standing room only. Fast service. Sometimes I feel like I have to hurry and eat and go. Not a leisurely atmosphere but kid friendly.
(5)
Shawn Paul G.
I can throw back a stack of flap jacks with the best of em', and when it comes to an omelette, my belly means business, so naturally this place is on my list of must-hits Up to date I have always excepted that the delicious offerings here seem to come with a side of sub-par service. Today was truly rough though, and for that a less-than-stellar review shall finally be written. Our waitress, although nice and knowledgeable really struggled with getting our table of four''s needs met... and we were not asking for a ton! We all went without refills several times, the food came out in the most random sequence imaginable, and most of the items were in some way or another jacked-up versions of what we had actually ordered. Don't get me wrong, I still ate the accouterments that were delivered after my entree had been finished, but with every bite I choked back a hint of dismay. In the waitress' defense, she did drop a small discount on to our bill without us verbally saying a word, but still the service challenges outweighed the gesture. However, I would much rather pay full price and write a glowing five-star review after a well executed dining experience, but the truths need to be told, and I have the free time to write them. On the plus side, the food, although not really what we had ordered was edible and in a few cases, pretty good. Check the place out for yourself, but perhaps order off the menu WITHOUT ANY substitutes and try to keep your group down to a casual two. P.S. The Bacon is fierce... Order a side of it no matter what... Unless you are vegan...
(3)
Maya D.
This Original Pancake House isn't like the others! The food isn't impressing. On many occasions My family and I have had dirty plates and silverware, cold food, and horrible service. On our last visit close to closing time, which was a to go order had two hairs in the eggs! It was quite disgusting. The next day the manager was very rude and didn't want to do anything about the situation! We won't be back! Beware!
(1)
David D.
Remember me ? Your loyal customer. The one who has NEVER squawked at paying 5 bucks for 5 strips of bacon, 10 bucks for a Dutch Baby or even 2.59 for a cup of diet Pepsi. Big picture, it's a great treat & worth the drive. This morning I'm greeted with, "the owners no longer allow free refills on soda". Seriously ? The coffee & water drinkers go full tilt but now overcharged soda drinkers are 2nd rate? Granted I'm off work due to sub-zero temps and perhaps a tad crabby due to the chill in the air. I get profit. I get being in business (I'm a business owner too). For $ 2.59 I can buy a 12 pack of cans on sale. You're telling me that you're losing so much money on SODA that you're willing to lose my business ? This is a bad decision. Yeah, yeah....3 stars based on food. Minus two for starting my day with an F.U. Perhaps a suggestion to refocus on us....your customer. Big picture.
(3)
Amanda L.
I met a friend here today at 9am...the place was busy, but not crowded. When I parked, as soon as I got out of the car I could smell waffles and pancakes....the whole parking lot smelled like a syrup-soaked paradise. I had coffee and eggs Benedict (which was served with three piping hot pancakes, to my surprise) and my friend had hot orange tea and a bacon waffle. The eggs Benedict was made as it usually is, but with very, very thick slices of grilled ham, poached eggs and hollandaise sauce. It was wonderful and pleasantly not greasy or super heavy. The ham was not super salty, the eggs were perfect and the sauce was not oily/greasy. I gave half of the order, which was served with home-fries and pancakes, to my friend, who was eyeing it! Since I didn't want to eat all of it myself, I shared. Her waffle was crisp on the outside, evenly cooked, and fluffy on the inside with crisp bacon throughout. The bacon waffle was served with syrup and butter. The three pancakes that accompanied my dish were hot (nothing sits under a heat lamp, here) and didn't need any toppings...they were good. Flavorful, not sweet, not dry, not bland. They were a very happy medium. I topped them with a bit of syrup, and as good as they were, I could only eat a couple of bites as I simply had too much food, even after sharing. The syrup is either 100% real or a very, very close formulation. I can't eat much of anything as sweet as syrup. Everything was great. Everything a greasy spoon place should be, but less grease! Anyway, the server was very courteous and speedy and the cashier was also very cordial. The restaurant was also well-lit, spacious, and clean. I think I've found my new favorite east side breakfast spot!
(5)
Casey S.
I've been to several of these franchises, and frankly this is the worst location. Sadly it is my nearest one. Don't get me wrong, the food is still good, better than many or most breakfast spots in the area. Service is good too. On par with all other local restaurants, and the manager (owner?) Seems like a friendly guy. I wanna like it, I do! Other locations (Oregon and Utah) are nearly life-changing breakfast experiences. The Woodmere location is not... Pricing is a little higher than it should be, but remember this place is across the street from a Tiffanys jewelers. Bacon is thick awesome, but it's a buck a piece. Omelettes start at $10. The average Midwesterner will have two meals from that omelette, and it comes with three pancakes. The portions are in line (which is to say ridiculous) with the other locations, but the food is just...not as good. Foodservice issue? Recipe design? I dunno. I just know that I pay a lot for breakfast when I go here, and I always feel bad because it's not like the other ones I've been to. Today I had the requisite biscuits and gravy ($6...for B &G? It's $3 at Bob Evans), and it was sour. Not sour like something was bad, just like too much lemon juice or vinegar was splashed into the gravy. It's always a little more sour there, but today it was like too sour. A little off every time I visit. Every time. Every. Single. Time. Last time I went, the B & G was some of the best I've ever eaten it was clearly another cook or recipe. Every other OPH I've been to is solid, consistent, and a pure delight. This one is ok.
(3)
Eric C.
A lot of pancakes and breakfast menu. I visited here for just stopped by traveling from NJ Chicago. Stayed at Aloft(good hotel). Very good place for having breakfast with kids.(we had 11 months old baby) Their handmade sausage was perfect! Pancake was decent. It's not amazing but you can get decent breakfast here. I wish we have this restaurant near our house!
(4)
Genny A.
The food today was good... Not its usual 5 start greatness. Our omelets were wonderful but the home fries were not edible. What truly was worse was our server, Laura, she was so indifferent that it kind of turned me off. She was not friendly, she seemed bothered that we needed more butter and syrup and we really put her off when we needed drinks. I realize it was a holiday and busy but when you take a job as a waitress you have to rise above whatever is going on and put a smile on your face. You should make your table feel welcome and not like a burden. Esp. When they are spending large amounts of money. I cannot say I will not come back but I will certainly ask not to sit in Laura's section.
(3)
Leighanna K.
Hadn't been here in a couple of years and wanted some pancakes. Came around 1:30pm on a Saturday and had a 10 minute wait. It took several minutes for a server to come and take our drink order. Service after was ok. I had the pecan pancakes and they were decent, nothing to write home about. The egg breakfast with potatoes looked pretty unappetizing - not something I'd want to eat. I don't think I'll be back.
(2)
Sebastian C.
We went here for a late breakfast at about noon on a Thursday. We were seated almost right away. The waiter was attentive and the food was excellent. My only issue was about the nickel and diming on the prices. There was a small paper attached to the jelly holder that said due to the bird flu, there would be a 25 cent surcharge on the price of each egg. Both of us ordered off the daily special sheet handed out with the regular menus. Why wouldn't you just price the printed daily special menu accordingly? When we questioned the difference in the menu price vs. the bill, the cashier told us it was about the bird flu upcharge. My big question is, when the price of ingredients go down, does this restaurant lower their menu prices? No. Of course not. Fluctuation is the cost of doing business. Mom and Pop restaurants aren't surcharging because of egg prices. For the amount of money, $30 for 2 breakfast items and coffee, I should get a lap-dance or something similar.
(3)
Ashlee D.
This place is really good. The breakfast menu is very big and everything is very good. If you go on weekends expect to wait. Their omelets are pretty amazing and huge! The pancakes are legit which is expected. Overall it is tasty but pretty pricy.
(5)
Ali G.
I've been to this chain before and had great experiences, but this location does not live up to the others. The wait staff looked like zombies walking around - no smiles or personality. Our waitress would ask us a question (if we needed anything, if we were doing alright) and then turn to walk away before we even started answering. The food was mediocre. I was disappointed by this location and I'll try somewhere else next time.
(2)
Veronika S.
We are never disappointed by the food or service in this cheery, clean, welcoming place. Bottomless mugs of great coffee and delicious breakfast entrees keep us happy and coming back. Our favorite menu items include blueberry pancakes, vegetable omelette, and the famous Dutch Baby. The bacon and turkey sausage are delicious. Food is always hot, fresh and served in generous portions. Perfect spot for a weekday brunch, if you are lucky enough to catch time for that. Gluten-free and health-minded options are plentiful enough to bring the hearty with the nutritious. This is the nicest location of the several Original Pancake House restaurants we have visited around the U.S. Be sure to check out the original artwork throughout the restaurant.
(5)
D I.
No complaints. Some of the best bacon around. Huge bacon. Crisply cooked. Delicious pancakes and plenty of options in the lineup. I had some with pecans and something else. Just super, folks. Super stuff. The corned beef hash was a solid B. I've had better and much worse. I'll go back here for the bacon.
(4)
Cat V.
I adore this place. I came home for a surprise visit during the first big snow of the year in November and on a whim decided to head out of the hotel into the frigid snowy cold and grab a huge breakfast for myself and a friend. I was cursing myself for doing that when I saw the 5 inches of snow that had to be cleared from my Georgia car that had yet to be equipped with a snow brush or ice scraper (oops) but once I stepped into the cozy warm Original Pancake House and started chatting it up with the owner-it was definitely worth it. We talked it up for a bit and he greeted all the morning customers with a huge smile. I didnt know he was the owner until I tried to tip him on my way out with my takeout order and he refused the tip. Made me feel happy to be back at home. Now on to the food... oh the delicious pancakes, eggs and my lord the bacon. Thick perfectly chewy but crispy on the edges bacon. I haven't had bacon that good in forever. The pancakes were incredible. I got pumpkin pancakes fro myself and some cinnamon apple topped pancakes for my friend. The portions were huge. We had enough for breakfast and a small lunch even. Just delicious and felt like home. Can't wait for my next visit home and an early morning stop here!
(5)
Lina D.
This place is pretty disgusting. Anywhere that sells eggs with fluorescent yellow yolks really turns me off! Crepes and pancakes are below average and very low quality. Service is rushed and unfriendly. I really don't understand how this place gets so packed! Definitely not worth a visit!
(2)
Miles R.
Excellent. Always come for the Dutch Baby which is amazing. I love their bacon which is thick and crispy. Eggs are always light and flavorful.
(4)
Morgan Richelle M.
I LOVE THE ORIGINAL PANCAKE HOUSE! My mama and I came here MANY times when I was growing up in Chagrin Falls. We would make the short drive out to Pancake House to enjoy a delicious breakfast before we started our day together. Mike and Jane are the overs, and we grew to become great friends with them! They are some of the most kind, genuine people I have ever met. Absolutely beautiful people inside and out. They greeted us one day, and we ended up chatting for much of our meal. It is special how friendships form sometimes. Even to this day, years later, my mom reports that they still ask about me and how I am doing with my travels. That is really a beautiful gift. The food at Pancake House is OUTSTANDING, and I am truly surprised by some of the reviews here that are two and three stars. I have loved the Strawberry Pancakes, but most of the time I get minced ham and scrambled eggs, just like my mom, and it is always so tasty! We even get a little picky with our orders sometimes; for example: asking for the side of toast after our eggs are served instead of with them in order to keep the toast warm. The attention to detail and patience that the servers have at PH is the best I have seen. Recently, when I was visiting Chagrin Falls, we went to Pancake House for breakfast just like old times. Jane was there and she was so happy to see us! We were seated and placed our order, and to our surprise, some of the waiters that worked there when we were frequent visitors were still working there. They all came up and said hello, gave us hugs, shook our hands, and were just... happy! Today it seems like so many of us don't pay attention to how good it feels to have an authentic connection with other human beings. We take smiles and politeness for granted. We just forget to really see things the way we should. The reason why I find The Original Pancake House so wonderful is because every time I step foot into this restaurant, I am reminded of the beauty that lies within a warm smile.
(5)
Matt B.
I had great experiences the last few times I have dined here, I split the scrumptious green tomato omelet giving 75% of the omelet to my dining companion and order with an up charge of three dollars I consume three good sized bacon pancakes. The chocolate milk is a little pricey for it size being around 6 ounces of tastey chocolate milk and they serve quality coffee. Sometime the service is a bit spottie but they always get our breakfast quickly and the kitchen is expedited quite well. I'd say this is a good place for business meetings aND family meals.
(4)
Roger B.
Ok what else can you say about this place but wow! I've been a number of times and other than I little slow service when they are slammed busy... the food is great! .I am a fan of the Georgia pecan pancakes, they hit the Spot everytime!..... and the bacon is sooooo tasty. My wife gets the Dutch apple pancake and can't get enough.
(5)
Kristin M.
Consistently great food. Too bad half the servers...who have been here forever...are so inattentive. I have been trying to ask our server for water for the past 10 minutes, but he keeps walking past us with his back toward us. I guess I have offended him! Haha.
(3)
Tommie R.
First let me say the food has always been consistently terrific and if I were writing a review before my most recent visit it would have been a 4 or 5-star rating. I'm shocked by the other complaints about the food. Although I agree the serving staff can be hard to get their attention, I always go during the breakfast rush on a Sunday morning so I figure that's par. I went with a friend and we both ordered omelettes. She ordered the meat lovers; I the seafood. They were both great - no complaint. Until she got about 1/2 through hers and found onions. She was a server and never sends food back unless it's undercooked meat, or onions that she can't remove. We asked waitress if it was supposed to have onions and she confirmed it should have not. But maybe it was an accident, ok, no problem. She continued eating the omelette but having to tear it apart and inspecting because she has a serious problem with onions. When she found another one, I insisted she send it back. At this point she had about 1/3 of her omelette left. Waitress apologized profusely. Asked if she could get something else, to which she said a plain waffle, thanks. Within moments, a guy comes out from the kitchen with the plate and pointing to it saying, "Someone found an onion?" We said, more than one, he asked if she was allergic? No, but she doesn't eat onions. He was defensive, said it was an accident and accusatorily said, well you already ate more than half, so I'll DISCOUNT it. He said this loudly, with the plate in his hand, standing over our table, embarrassing and insulting my party. I found out that HE'S THE OWNER!! Mind you, I personally ordered $20 in food so I/we were not being CHEAP. To add INSULT TO INJURY, when we got our check, our "conciliatory waffle" was added to our check! I went to the counter, explained to the manager - she said, oh, you're the one with the onions. As though THE OWNER made a spectacle in back as well as the front of the restaurant. DOUBLING the insult. I thanked her. We never tore into anyone about the kitchen's accident and what was most disturbing is the owner's attitude. I assured the manager and the waitress we will not be back. I've had better service at IHOP. Save yourself money and aggravation - go to Yours Truly, IHOP or Bob Evans!
(1)
April B.
Food was very mediocre. I got the seafood omelet which was really good but the pancakes taste like they were frozen. I've had eggo's pancakes that tasted better. My sister had the ham and left half of it on the table. My cousin orange juice had something brown in it. He was told that it was a seed since the juice is squeezed fresh. He could also have pulp and skin in his juice. (Weird look placed here) Never had anyone of us heard that before. It was 6 of us at the table and no one was really impressed. Not at add that we had horrible service from our waiter. He was not attentive at all and plan rude. I really don't see myself coming back to this location if I'm ever in the area again. I'm only giving it 3 stars because that seafood omelet sauce was on point!
(3)
Jeff D.
The food is good but I was a bit turned off because of a hidden fee of 50 cents for carry out. They could have mentioned this during my order.
(4)
Kimberly B.
This is an excellent place! Were traveling and made a plan to only eat at places that are original to us, and not eat at them more than once while on the road. But we have to admit, this was the only place we broke our own rule with and ate here twice! I tried the crepes and chocolate chip pancakes (on separate visits). The portions on both were HUGE, so I would recommend getting 2 single crepes and a side of pancakes if your not starving enough to handle a huge portion. He had the coconut pancakes and swore by the orange jelly (I think it was a jelly) that came with it...and the bacon was amazing (I stole a piece from his plate each visit). The only think that was confusing was when were there on the weekend we had the check paid at the table, however when we were there on a Monday (in a rush no less) we didn't know to pay at the register...we tried a few times to flag someone down until we found out. If this is a weekday rule, it may be helpful to let people know. This by no means is a weighing negative, just a suggestion.
(4)
Ace M.
I love this place! The pancakes, even the healthy ones, are so tasty. Omelettes are amazing and creatively prepared. Service is wonderful and friendly. The only downside is that it isn't open long enough during the day! Every time I come into town to visit my family, I have to stop by this place. Thanks to the management, servers and cooks who make my every brunch experience at this place a delicious fiesta for my taste buds!
(5)
Jimmy S.
I've been a regular customer at the South Side Chicago Pancake house for almost a decade and was very happy to find one in the Cleveland area when I moved here. However my first visit to this branch left me shocked. The main difference is the quality of food. My wife ordered the Veggie Omelette and it came floating in this disgusting liquid. I don't know if it was from the vegetables, but neither of us could eat it. I ordered the Huevos Rancheros and it wasn't as bad, but was not good either. Just a huge mess on a plate. The staff was courteous but nothing like other Pancake Houses where they are extremely friendly and make you want to come back. There was also a note on every table saying you have to ask for water if you like or something along those lines that I can't quite remember. It made the whole vibe feel really cheap and not welcoming. Not to mention our coffee was not refilled once until we asked for it. Again, not something I expected from a Pancake House. Instead of a warm and inviting atmosphere with good food, this place made us feel like they just wanted our money and for us to leave asap so they can do the same to the next customer.
(2)
Mikkimo T.
Having traveled 400 miles to visit family and a hotel breakfast that should scare you we found this little place. Food was awesome especially the apple pancake, it look very assuming but was light and apple-y and the cinnamon sauce was to die for. Hash browns flavorful and delicious. My husband had the belgain waffle and was impressed to have someone finally make them light and crispy and tender as they should be. While our server that day was less than warm and fuzzy we let the owner know and came back a second day for breakfast again and service was spot on by our server and most all of the others we observed. Worth seeking out but it fills up fast. A Great breakfast draws a crowd!
(4)
Justin B.
Server wasn't really that nice. He never told us his name and had an attitude. Plopped the plates down and got our order wrong. Didn't really check on us only to say thank you when handing us a 40 dollar check. The place was over priced and with bad service on top of that. I won't be coming back unless tricked. Food was good however, only redeeming quality for me.
(2)
Chris A.
Wait an hour for bad service and pancakes that don't even taste as good as what I can make out of the box at home? Add in some pretty horrible wait staff and I think I'll pass next time.
(1)
Ted J.
The food was delicious, and the service was great, it just wasn't as good as the Detroit location. The Dutch ___ seemed smaller than the one in Detroit. I'll go back and try again.
(3)
Megs T.
Not a big fan of breakfast food, BUT everything I ate here was actually VERY good! I had strawberry pancakes, sausage patties and a bowl of grits. However, I will be hesitant to return because of a few things: a) The place is small and the wait can be quite long. We went on a random Thursday around 11 am and, despite it not being very crowded, we waited 20 minutes for a table... b) Service....was pretty bad. After waiting, we were not greeted by our server for another 10 minutes... c) Cleanliness: Our table when we were seated had not been properly washed. I also witnessed loys of crumbs/mess on the floor beneath other tables. They appeared to be using a bissel to try to keep up with the mess, but it was not pleasant to see as a diner. d)Long Wait for Food AFTER Ordering Use this information as you will!
(3)
Tina N.
Yes I've experienced it better. Compared to the Original Pancake House located in Rockville, Md---this Woodmere location was a disappointment. I usually get the Apple Waffles--I was very disappointed with the amount and the way the apples were prepared compared to the Rockville location. The orange juice sizes were different and cost more than Rockville. You would think bc it's a chain --it would be same. NOPE. Service: ehh it was alright. Kind of slow.
(2)
Kevin S.
There's that one girl. I think you'll remember her: just a bit heavy on the makeup, hair and clothes a good decade off being current, but boy. Ready. Always, always ready. Some call her "a go-er." Just say where and when. Original Pancake House. "A sure thing." Hate the setting, Mid-west Strip Mall Contemporary. Hate the section of Chagrin Boulevard, where it transitions from two lanes, to one lane turn only, to no lanes that ever move because Eton shoppers are texting their Whole Foods organic mung bean recipes while "driving." Hate a bunch of things. But the food? Ah, there's only love for the food. Great service, too, almost old-fashioned and familiar. First time ever at this place and had three people talk with me like they actually wanted me there and were willing to make sure I would return. Busy times will always have a line, because good food and service will out. I surveyed three other tables and could only find full satisfaction. How very refreshing. A sure thing. A "go-er." (And if you see her, let me know. I kinda miss old mattress-back.)
(4)
Richard H.
I know people who absolutely love this place and will stand in line for an hour to eat here. So i did. Are we this desperate to find good food in Cleveland that we will pay these prices to eat mediocre breakfast? There are so many better places to eat than this. I tried it twice just to be certain that it wasn't just a hiccup ... I left both times with the same thought, "That was totally not worth it." The place is very clean. Its located in Woodmere which is very close to Beachwood and Pepperpike so that means you be surrounded by the most cold and unfriendly people. In fact, i am pretty sure i heard a woman order a slice gluten free wheat toast and a water as her breakfast. The staff here is nice, but slow. I forgive then because you couldn't pay me a kings ransom to serve these people. The food wasn't terrible. Parking was great. My wallet is certainly lighter. But i live in Northeastern Ohio on a Northeastern Ohio budget... In the end, its a pancake not steak. I recommend skipping it and going to First Watch, same wait.. Much better food.
(2)
Amy T.
It doesn't look like much from the street (it is in a strip mall across from Eton) but once you step into the dining room, it feels boutiquey. The walls are covered by colorful original, interesting paintings. The dining room is sunny and airy. The orange juice is freshly squeezed and just like I remember from Greece. I indulged in the meat lovers. I asked my dining partner not to judge me. They make gluten free pancakes if you ask.
(4)
Earl B.
On 10/13/13 the young black female hostess was rude when I questioned why a party was seated who came in after me. I. Told the manger who was wearing a Denver Bronco football jersey about her attitude, he seems to have not care about my complaint. The food was good, but would not return due too the poor customer service.
(2)
Jordan K.
Keep it simple here. I know there's about 20 varieties of pancakes and omelets but, in my experience, your typical pancakes, bacon and eggs is the way to go. The pancakes are hot, fluffy, and have a certain sweetness to them that almost renders syrup unnecessary...almost. The bacon is thick cut and served up crispy, just how I like 'em. The eggs are, well, eggs and there's really not much to say about that. My only complaint is that the service here is iffy at times, and it often takes a while to get seated despite numerous empty tables. If they could fix that aspect, I'd be giving out 5 stars without a doubt.
(4)
Samuel F.
A truly great breakfast. The Dutch Baby (a huge eggy pancake cooked in a Dutch oven) was great, hot chocolate was extremely sweet but that fit well, one friend was floored by the bacon pancakes, although another thought the waffles were underwhelming. The line is super-long, though. Deservedly so, although I wish they had those remote-control things that ring when your table is ready. That would make it easier to wait in the bookstore across the street. Also wish they were open late. I'd ditch IHOP in a heartbeat.
(5)
Justin H.
Pretty good Breakfast. Staff was ok. I was seated quickly. A large variety of pancakes, waffles, and omelets. The pancake orders are huge. I happen to have the bacon waffle. O so a waffle with some bacon. NOOO. A waffle with bacon INSIDE. I would say the elements here combine for an above average breakfast. a 3.5, but well, as you can see I am incapable of 3.5.
(4)
Justin L.
I'm sad that someone else got to say it before me... someone who has stolen my name, by the way... but... Bacon Pancakes FTW. If I had a dollar for how many times this "conversation" has happened... "So get this... there's bacon IN the pancakes. Perfectly sized chunks of thick cut bacon. IN the pancakes. Like, mixed into the batter and... oh, you get it? Oh. You looked confused. Sorry, your confused face is almost the same as your impressed face. Yeah, you can eat the whole breakfast, pancakes and bacon, and never set your fork down. It's completely outrageous." I've seen these 80-pound omelets whiz by my head on a server's platter and I remain wholly unimpressed. Anywhere else, I'd be scheming to get someone else's omelet. "Hey, guy, you drive a silver Audi, right? It's being jacked... oh, excuse me, miss, I think that's my omelet." But at OPH? Whatever. Omelet Schmomelet. Five very perfectly sized pancakes (at OPH, there is no "my pancake is bigger than your pancake" bravado because they win on taste), arranged nicely on a plate, and syrup. What else do you need? Coffee. Some of the best around. Why not? I mean, you're already getting a little glimpse into heaven as you eat bites of pancake WITH BACON IN IT... why not reach out and touch Jesus' robe real quick? Can't hurt. In the fall, order the pumpkin pancakes (which are dusted in powdered sugar... and garnished with whipped cream... nice touch!), but make sure to convince someone you're with to get the bacon ones because you'll need a little taste to stop the shaking.
(4)
Eli H.
I swear there is crack in the pancakes. I don't like pancakes or crack but whatever they are serving has turned me into a fat kid in a candy store.
(5)
Mark L.
Popular breakfast/brunch spot in the area, and being unimpressed by the nearby Bob Evans and intrigued by the somewhat unique menu, I decided to give this place a shot. There was a 20-25 minute wait on Saturday at 11 AM, which is to be expected. Atmosphere and decor is what you'd expect. Typical hustle and bustle of a busy brunch spot. One thing I thought I was kind of cool was that they had art on display along the walls from local artists that you could purchase if you were so inclined. Service was great. Attentive and very friendly. Onto the food though, I ordered *deep breath*: - Biscuits and gravy - Delicious. Gravy was good with huge chunks of breakfast sausage. The two biscuits were nice and buttery but not as flaky and puffy as I had hoped and just a little bit dry. My favorite dish out of what I ordered. - Seafood omelette - This was HUGE. I would guess their omelettes are at least 5 eggs. Inside was crabmeat and shrimp, outside was hollandaise sauce and few leaves of spinach. I could have (and have) made this omelette myself. The sauce was good, and there wasn't enough spinach. Disappointed overall. - Banana pancakes - Thin and dry, with an almost overpowering banana extract flavor. Very disappointed. - Dutch Baby - This is what I came here for. They give you a side of lemons, powdered sugar, and whipped butter. USE THE LEMONS. At first I tried a piece without the sides, and it really didn't taste like much of anything. I was expecting crepe/elephant ear, but all I got back was a very mild flavor with a squishy "soggy french toast" like consistency. I squeezed the lemons and lots of powdered sugar, then it started to taste good. Still not enough to warrant the hype IMO. I had to drizzle syrup over it to really enjoy it. Yes this was all mine. $30 for breakfast. I finished everything except 3 of the 4 banana pancakes. Yes, I'm a pig. Our server commended me and even let the manager know. Friendly staff. What others in my party ordered: - Corned Beeef Hash omelette - HUGE. Not enough corned beef, and potato chunks were too big. I could have (and have) made this better at home. - Pecan pancakes - Decent, nothing special. Not really pecan "infused". Just pancakes with pecans. Miscellaneous... their orange juice was fresh squeezed and definitely tasted like it. Very good. I would go back again to try a few other things on the menu, but I doubt I'll be a regular patron. First Watch is much closer to me and tastes better.
(3)
Jason V.
I was underwhelmed by the pancakes at The Original Pancake House, but I love their bacon, which is cut thicker than usual and cooked so that it has a crispy exterior with still maintaining a very thin layer of a tender interior. As for those pancakes, I got the Two By Four because it was one of the few (if not the only) combo on the menu with both eggs and pancakes. The four buttermilk pancakes measured about 4 or 5 inches in diameter, weren't at all fluffy, and didn't taste any better than what one could get at Denny's or Bob Evans. The environment is warm and inviting. Service was friendly, though it wasn't very busy when I went in the early afternoon. Some of the other patrons were straight out of National Lampoon's Christmas Vacation ("Grace!? She passed away thirty years ago!"). Overall, I definitely wouldn't make the trek over to the east side just to have breakfast at The Original Pancake House, nor would I really stop by while I was over there just to have some pancakes. That bacon, though, might just merit a second visit.
(3)
Lauren T.
The apple pancake was greasy and overrated. I don't think it was all that.
(2)
Lizi C.
What was ordered: Breakfast for two Ham and cheese omelet - This was an enormous omelet. Meh the omelet itself was okay. Luke warm ham chunks and a mound of cheddar cheese plopped on top - next time I'll order something else. I'd give it 2.5 stars for taste and 1 for presentation. Huevos Rancheros - In the bite that I had, I thought the green chili was surprisingly tasty and the eggs were cooked to order. As for the side of pancakes, they were average. I expected a little more from a self titled pancake house. The pancakes were a little too firm and lacking some fluff. Maybe a large stack would have been fluffier? Total was about $28 including tax and tip. _____________ The service was okay and for a Sunday morning and the wait was reasonable. (I think about 10 minutes for a table of 2). One thing that bothers me about this place is that a cup of coffee is $2.09. $2 is steep and then they charge the extra 9 cents to be extra greedy! Sure sure, I sound like a miser writing this, but come on Pancake House!!! It's criminal to be charging this much for a cup of of coffee to go with breakfast. To sum it up, for your average $10-12 enormous breakfast + $2.09 cup of coffee, The Original Pancake House is an okay/overpriced option. Don't go in with high expectations. I consider it one step above IHOP. 2.5 stars overall, but I'll round up to 3.
(3)
Rachael N.
Yes, it's a chain! I was surprised when I heard about this place. People were raving to me- original pancake house is awesome! So off I went on my birthday with my parents....the moment I woke up. It looked so unfamiliar to me...until I walked in and looked at the menu. Wait a second, I told my parents, I've had that dutch apple baby before!!! They just looked at me with a look that said- yes, Rachael, you probably have. A few years ago, a few friends and I made a road trip to Chicago...and happened to stop by this amazing breakfast place in the Chicago suburbs. I asked- and yep, this place is indeed a chain! I ordered my long lost missed dutch apple pancake right away. My parents got something else. I don't remember- I was too overly happy that I got to eat that big bad pancake. Imagine an egg tart.... in gigantic form with apples. That's pretty much it. I messed up ordering, (I think I said dutch and not dutch apple?) so it came out wrong..and the waitress wasn't too happy with me wanting my dutch apple. She was actually pretty rude about it....but whatevers... I really wanted it. It wasn't the same as I remember tho- when I had it before, it was crunchy on top...this was more of a soggy apple mess..but still, it was GOOD. I thought the coffee was different.... definitely wasn't your diner type of coffee- a better blend. Overall, this is a solid chain to go to- when you want your pancakes.
(3)
Karin J.
BEST PANCAKES EVER!! I do not know what they add to their pancake batter, but it works for me! Moist and melt-in-your-mouth goodness. We have been here (Chagrin Blvd. location), several times over the years. The owners, Mike and Jane are almost always there, greeting and talking with customers. best bet is to get there early, before 9am to get a seat without a delay. After that time, the crowds arrive...but it is worth the wait! Kudos to Mike and Jane - lots of hard work, but you two have created a great place.
(5)
Steven P.
I'm generally only in Cleveland about 4 weeks out of the year: two weeks for winter break and two weeks for summer break. However, the past three trips I've made, I have found the time to go to The Original Pancake House. There seems to be a bit of a wait if you decide to go during a morning on the weekend. It isn't too terrible though, and definitely worth it! Thankfully I don't live closer, or I would eat here for breakfast all the time and gain 50 lbs. The Pancakes are pretty good, not gonna lie. But the omelets are also amazing, not to mention huge! The last two times I went here I ordered the mexican omelet. T'was good. I had to bring some of it home in a doggie bag. The service was alright. Nothing amazing. I would definitely check it out.
(4)
Matthew M.
Don't judge a book by it's cover. The Original Pancake House flanks the end of a strip mall and sounds like a chain. While that may be the case, it just doesn't feel like a chain for some reason. Inside it is cozy, cheerful and clean. It's always packed with locals and the service has always been great. The menu is extensive and portions are huge. I've been here multiple times and each time I go, I try and order something new. Everything on the menu looks amazing and I haven't been let down yet.
(4)
John G.
Always good breakfest food here......never disappointed. The staff is nice and I've never had a wait time longer than 5 mins to be seated. I usually go for the pancakes which are excellent but if you order an omelette you get a stack of pancakes with that come with that order. Wish the scrambled eggs were better and larger but overall this is a cool place to eat on a Sat morning when I usually go. Check it out if you are in the area.
During a trip to Cleveland, a colleague INSISTED that we make time for breakfast here before an 7.30AM meeting -- so my mindset going in was "this better be WAY better than my hotel's free breakfast." Turns out getting there stupid early helps beat the crowds that people have mentioned. And it was definitely good (definitely better than IHOP), with some intense pancake and omelette options. I can see this being a good once in a while celebratory weekend brunch place, but if it's a choice of waking up at 5.30AM, or if you're just not into 1000 calorie breakfasts, stick to the free hotel buffet for a weekday.
(3)
Andy S.
This place is the bomb...by the locals, for the locals. As noted, it will be packed to the gills on weekends. Line is out the door and around the corner. Since I worked odd hours when I lived in the area I would only really come by during the week, as you could roll right in and get a seat (but it would still be busy...just not overflowing). Everyone, from the host to the bussers, are extremely friendly. The place just oozes a "family" vibe, and for a breakfast place, that is what you want. The food is fantastic, too...especially the Dutch-inspired options. They offer a wide variety of pancake choices, with more toppings/fillings (is it considered a 'filling'? I don't know what else to call it) than you could try in a year. Buckwheat, baby! But, if you just want the ol' bacon and eggs, those are done very well too. The bacon in particular is way above average. Its not cheap, but all things considered the prices are more than fair. If you are in the area you need to stop by.
(5)
Joe G.
I'm rating this on my most recent visit, in the past i would have given it a 5 though. I ordered the veggie omelet with bacon pancakes, strange I know but the omelet sounded good and I wanted to try the idea of the bacon pancakes. But anyway, back to my breakfast. The omelet was huge as they always are here, and very tasty no complaints there. The pancakes were slightly better than ok. i just felt knowing what else I've had here that they weren't up to par for what I expect. In the past I had the Dutch Baby which is excellent, its been too long since I've had it to write a review on that though. But my recommendation is to come hungry and order and omelet as they have a very nice selection, then since the omelet comes with pancakes sub the pancakes of your choice for the regular ones that come along and then you are able to try both the omelet and the pancakes.
(4)
Kerensa B.
This place has simply amazing pancakes. On weekends there is often an hour's wait, but trust me, it's worth it. Although these pancakes are not cheap if you are looking for an upscale breakfast spot this may be just right. Flavors range from traditional berry to bananas foster pancakes, toasted coconut, potato pancakes, sourdough, pineapple, swedish pancakes and more. They even have specialty pancakes, like the dutch baby that is oven baked and served with lemon and whipped butter, and an oven baked apple pancake that is fit for dessert. I can't remember the last time I went anywhere else for breakfast and took home leftovers but here I always leave stuffed. The long wait on weekends (I'm told there is no wait during the week but I can never make it then because they have limited hours). It pays to be hungry. Once you get a table, the servers are friendly, fast and keep the coffee refills coming. There is also a large selection of breakfast meats, crepes and omelettes. One warning, don't leave and go across to the B&N if you are waiting, if you don't hear them call your name you will lose your place in line. Located in a little strip mall across from Eton place, it doesn't look like anything special and you could drive by a dozen times without stopping. But you'll be glad you did, this is probably one of the best kept secrets on the East Side.
(5)
Chris L.
Dutch baby was delicious. Probably worth a trip for that. Corn beef hash was good, but somehow the table next to us gets a whole heaping pile of the stuff while ours was tiny. A little overpriced for what they gave us, maybe the table next to us would have felt better with their huge pile of hash. Based on the food alone, though, I might return. BUT... the service was a joke. Our waitress didn't give us silverware. She seemed annoyed at having to bring us stuff. She was mostly gone (not be found when we needed our check), but when she was around she made strange and awkward small talk all while doing a poor job of pretending to care. Ugh, fire that lady! On another note, what kind of breakfast place won't cook eggs to order? They only serve scrambled.
(2)
Jamie G.
There are a few reasons to love OHOP. First of all it is clean. Hello? Is this too much to ask of a breakfast place? Second of all it has Wifi, this is mandatory in 2010. Third of all the coffee is the perfect temperature, reasonably decent and served frequently. But we go there for the food right? The pancakes are very respectable for a pancake house, carnivores love the bacon, and I love the potatoes. They are the real deal. Delicious sauteed potatoes with onions and spices. Not pedestrian hash browns or glorified french fries. Real, delicious potatoes. When I am not in diet mode, I get a double order. I don't really understand the omelettes, they are baked not fried. They are dutch or something. Then again, why do people order eggs at a pancake house? Management is very nice, they run a tight ship. The staff seems to stay there, I like that. These days, I am getting their oatmeal. It is less fattening then their house made granola which is surprisingly delicious. If you are going on a weekend get their before 9:30 am or be patient as you sit in line...
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Breakfast Parking : Private Lot Bike Parking : Yes Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : No Outdoor Seating : No Wi-Fi : No Has TV : No Waiter Service : Yes Caters : No
Conrad R.
We weren't the last customers of the day and they already ran out of bananas and bacon? We got half a banana order and no bacon :-( On the plus side, the whipped cream for the banana was sweet and light. Yummy. Wifey ordered the dutch baby, which came out 15 minutes sooner than the rest of our food. I'm not sure if that is customary, but usually all our entrees are brought out to everyone at the same time. She didn't care much that her pancake had burned sides and a butter pool, but it tasted pretty good to me. My brother's cheesy omelet was definitely a wonderment of constipation. He stopped eating his pancakes because he found a curly hair in the stack. I'm not sure, but my sister said that her turkey sausages tasted like beef. Nephew was supposed to have a scrambled egg with his waffle, but sadly, it never arrived. My eggs were prepared properly as were the sausage links and potatoes, but I was a bit disappointed that the potatoes were soggy and bland, as if they were prepared hours ago or came from the frozen food section. I just prefer crispier taters with some seasoning. I want flava - it's a restaurant, not a retirement home. Drinks were refilled at a good pace and I think that our server did the very best she could despite the circumstances. She did explain our situation to the manager (without any prompting from us), who came by the table to adjust the bill and apologize for the inconveniences. The cashier/hostess area was vacant for about five minutes while a line formed behind me before the store manager walked over to ring up my bill. I couldn't help but smile while leaving because the waitress seemed happy about the tip I left on her table. I believe in maintaining good karma from the foodie gods.
(2)Jon S.
Kind of interesting how mixed some of the reviews are? For me, this place is always a winner. Great staff and quick service. Sometimes a wait to get in, but their omelettes are great, love the pancakes, and the bacon is among the best I've had anywhere. This place is very kid and large group friendly and the menu has a great variety of offerings. It is not inexpensive, but I've always felt that I got a fair value for my $$. Only negative is the location, as this section of Chagrin seems to get worse every year. I usually go here first and then across the street to Trader Joes. The reverse route is next to impossible!!
(4)Scott G.
This place is just ok for breakfast. The food is mostly mediocre and the service is so-so. The entire reason to go here for breakfast is if you have a business meeting. It's like the restaurant was setup for breakfast meetings to happen. Also, if you are a coffee lover, your glass will never go empty. If you like anything other than coffee, good luck getting a second look from anybody.
(3)Mitch Z.
Always a friendly smile from the staff...a full cup of coffee...and good food. The family owned place makes you feel at home. The bacon waffle is to die for.
(4)Michael B.
When reading the reviews (albeit all 9 of em), I figure'd we couldn't go wrong, especially after my father recommended we hustle over to eat'n park for breakfast in Eastlake near his machine shop. I now know that this place is no less a chain than eat'n park and frankly, wish I would have listened to my father (a recurring theme throughout life eh?) I walked in, they had two hostesses on duty, it appeared as they had one busser and a handful of servers. We sat after wandering their entrance area not seeing anyone, encountering the hostess on our way to a table, she seated us and provided menus. My dad and I just wanted a good omelette. Our server was nice, and enjoyed pouring our coffee from varying heights above the cup, and god bless her not a drop splashed onto my white shirt. The coffee wasn't nearly as respectable as their "fair trade organic" whatever seal of green approval stuff made me think. I ordered a mexican omelette and added sausage (they didn't have chorizo :-( not cool), my father had the same, less the meat. It comes with three pancakes, no browns (yeah, no potatoes and it still cost $9!) Long story short, it took nearly 30 minutes to get our food, when we did, we saw these three inch high round monstrosities of egg and filling and cheese. I didn't know where to start! I ate my pancakes. They were delicious. It was obvious to me that the cooks they had had no business cooking breakfasts. The omelettes aren't folded, and had obviously stuck to the pan as they were a crumbly, mangled mess of overcooked eggs and filling. They weren't bad tasting, but texture has a lot to do with a great omelette, and this place seemed to forget to read that chapter. I finished my water and gave up on trying to drink the coffee, my father had emptied both of his beverages having only had a few bites of our meal. A tall man (who I suspect was the "manager") stopped by and said "Enjoy guys, everything looks good!" I chuckled in disbelief and sorrow as it obviously didn't look good, and the manager never really asked us what we thought, that's just a little bit of BS. Anyway, our drinks needed filled when he stopped by, and obviously he didn't even know what to look for at a table when checking on them, as he should have had that server out within seconds with refills, instead we had our breakfast lube-free only getting refills once we were finished. We won't return, I'd much rather have had breakfast at the aforementioned Eat'n park, at least they have smiley faced cookies.
(2)Teenie K.
according to yelp, 5 stars = "woohoo! as good as it gets!" i am going to add: "woohoo! as good as it gets - IN CLEVELAND!" so yes, i give the original pancake house 5 stars because it takes a small chain to provide my favorite meal of the day to people in this midwest town. but i must say, the menu makes me go crazy because they make every single kind of pancake you can think of! and i just want to get them all! it also doesn't hurt that this restaurant is across the street from anthropologie. *wink*
(5)Jason C.
Dutch baby! Dutch baby! Dutch baby! Apple pancake! Apple pancake! Apple pancake! The church of pancakes. The pinnacle. The Aristotelian pancake ideal. So good, and so crowded, all the time, because it's so good. Great with kids. It's a just a *tad* too expensive, but I don't care, because it's so good.
(5)William H.
The 49er flapjacks are something special. The extra thick bacon is wonderful and always cooked as it should be.
(5)Chrishana B.
I'm a little late writing this review, but nevertheless I love pancake house!!!! I used to go to the location near piedmont in Atlanta every Sunday with my mom, so I was elated when I found this one 2 weeks ago. I was a little skeptical about going after reading some of the reviews on here, but I must say The Original Pancake House wins again. My niece loved her chocolate chip pancakes and bacon and I enjoyed every bite of my strawberry pancakes with the outrageously delicious whipped cream and turkey links and eggs. My waitress was very sweet and attentive even though it was super crowded on a Sunday, which I wasn't surprised about. I do hate other people have gone and haven't enjoyed this place like me, but if you want a relaxed atmosphere and great food then this is definitely the place!
(5)Mark M.
Good food for the price. The servers are always good. Big place standing room only. Fast service. Sometimes I feel like I have to hurry and eat and go. Not a leisurely atmosphere but kid friendly.
(5)Shawn Paul G.
I can throw back a stack of flap jacks with the best of em', and when it comes to an omelette, my belly means business, so naturally this place is on my list of must-hits Up to date I have always excepted that the delicious offerings here seem to come with a side of sub-par service. Today was truly rough though, and for that a less-than-stellar review shall finally be written. Our waitress, although nice and knowledgeable really struggled with getting our table of four''s needs met... and we were not asking for a ton! We all went without refills several times, the food came out in the most random sequence imaginable, and most of the items were in some way or another jacked-up versions of what we had actually ordered. Don't get me wrong, I still ate the accouterments that were delivered after my entree had been finished, but with every bite I choked back a hint of dismay. In the waitress' defense, she did drop a small discount on to our bill without us verbally saying a word, but still the service challenges outweighed the gesture. However, I would much rather pay full price and write a glowing five-star review after a well executed dining experience, but the truths need to be told, and I have the free time to write them. On the plus side, the food, although not really what we had ordered was edible and in a few cases, pretty good. Check the place out for yourself, but perhaps order off the menu WITHOUT ANY substitutes and try to keep your group down to a casual two. P.S. The Bacon is fierce... Order a side of it no matter what... Unless you are vegan...
(3)Maya D.
This Original Pancake House isn't like the others! The food isn't impressing. On many occasions My family and I have had dirty plates and silverware, cold food, and horrible service. On our last visit close to closing time, which was a to go order had two hairs in the eggs! It was quite disgusting. The next day the manager was very rude and didn't want to do anything about the situation! We won't be back! Beware!
(1)David D.
Remember me ? Your loyal customer. The one who has NEVER squawked at paying 5 bucks for 5 strips of bacon, 10 bucks for a Dutch Baby or even 2.59 for a cup of diet Pepsi. Big picture, it's a great treat & worth the drive. This morning I'm greeted with, "the owners no longer allow free refills on soda". Seriously ? The coffee & water drinkers go full tilt but now overcharged soda drinkers are 2nd rate? Granted I'm off work due to sub-zero temps and perhaps a tad crabby due to the chill in the air. I get profit. I get being in business (I'm a business owner too). For $ 2.59 I can buy a 12 pack of cans on sale. You're telling me that you're losing so much money on SODA that you're willing to lose my business ? This is a bad decision. Yeah, yeah....3 stars based on food. Minus two for starting my day with an F.U. Perhaps a suggestion to refocus on us....your customer. Big picture.
(3)Amanda L.
I met a friend here today at 9am...the place was busy, but not crowded. When I parked, as soon as I got out of the car I could smell waffles and pancakes....the whole parking lot smelled like a syrup-soaked paradise. I had coffee and eggs Benedict (which was served with three piping hot pancakes, to my surprise) and my friend had hot orange tea and a bacon waffle. The eggs Benedict was made as it usually is, but with very, very thick slices of grilled ham, poached eggs and hollandaise sauce. It was wonderful and pleasantly not greasy or super heavy. The ham was not super salty, the eggs were perfect and the sauce was not oily/greasy. I gave half of the order, which was served with home-fries and pancakes, to my friend, who was eyeing it! Since I didn't want to eat all of it myself, I shared. Her waffle was crisp on the outside, evenly cooked, and fluffy on the inside with crisp bacon throughout. The bacon waffle was served with syrup and butter. The three pancakes that accompanied my dish were hot (nothing sits under a heat lamp, here) and didn't need any toppings...they were good. Flavorful, not sweet, not dry, not bland. They were a very happy medium. I topped them with a bit of syrup, and as good as they were, I could only eat a couple of bites as I simply had too much food, even after sharing. The syrup is either 100% real or a very, very close formulation. I can't eat much of anything as sweet as syrup. Everything was great. Everything a greasy spoon place should be, but less grease! Anyway, the server was very courteous and speedy and the cashier was also very cordial. The restaurant was also well-lit, spacious, and clean. I think I've found my new favorite east side breakfast spot!
(5)Casey S.
I've been to several of these franchises, and frankly this is the worst location. Sadly it is my nearest one. Don't get me wrong, the food is still good, better than many or most breakfast spots in the area. Service is good too. On par with all other local restaurants, and the manager (owner?) Seems like a friendly guy. I wanna like it, I do! Other locations (Oregon and Utah) are nearly life-changing breakfast experiences. The Woodmere location is not... Pricing is a little higher than it should be, but remember this place is across the street from a Tiffanys jewelers. Bacon is thick awesome, but it's a buck a piece. Omelettes start at $10. The average Midwesterner will have two meals from that omelette, and it comes with three pancakes. The portions are in line (which is to say ridiculous) with the other locations, but the food is just...not as good. Foodservice issue? Recipe design? I dunno. I just know that I pay a lot for breakfast when I go here, and I always feel bad because it's not like the other ones I've been to. Today I had the requisite biscuits and gravy ($6...for B &G? It's $3 at Bob Evans), and it was sour. Not sour like something was bad, just like too much lemon juice or vinegar was splashed into the gravy. It's always a little more sour there, but today it was like too sour. A little off every time I visit. Every time. Every. Single. Time. Last time I went, the B & G was some of the best I've ever eaten it was clearly another cook or recipe. Every other OPH I've been to is solid, consistent, and a pure delight. This one is ok.
(3)Eric C.
A lot of pancakes and breakfast menu. I visited here for just stopped by traveling from NJ Chicago. Stayed at Aloft(good hotel). Very good place for having breakfast with kids.(we had 11 months old baby) Their handmade sausage was perfect! Pancake was decent. It's not amazing but you can get decent breakfast here. I wish we have this restaurant near our house!
(4)Genny A.
The food today was good... Not its usual 5 start greatness. Our omelets were wonderful but the home fries were not edible. What truly was worse was our server, Laura, she was so indifferent that it kind of turned me off. She was not friendly, she seemed bothered that we needed more butter and syrup and we really put her off when we needed drinks. I realize it was a holiday and busy but when you take a job as a waitress you have to rise above whatever is going on and put a smile on your face. You should make your table feel welcome and not like a burden. Esp. When they are spending large amounts of money. I cannot say I will not come back but I will certainly ask not to sit in Laura's section.
(3)Leighanna K.
Hadn't been here in a couple of years and wanted some pancakes. Came around 1:30pm on a Saturday and had a 10 minute wait. It took several minutes for a server to come and take our drink order. Service after was ok. I had the pecan pancakes and they were decent, nothing to write home about. The egg breakfast with potatoes looked pretty unappetizing - not something I'd want to eat. I don't think I'll be back.
(2)Sebastian C.
We went here for a late breakfast at about noon on a Thursday. We were seated almost right away. The waiter was attentive and the food was excellent. My only issue was about the nickel and diming on the prices. There was a small paper attached to the jelly holder that said due to the bird flu, there would be a 25 cent surcharge on the price of each egg. Both of us ordered off the daily special sheet handed out with the regular menus. Why wouldn't you just price the printed daily special menu accordingly? When we questioned the difference in the menu price vs. the bill, the cashier told us it was about the bird flu upcharge. My big question is, when the price of ingredients go down, does this restaurant lower their menu prices? No. Of course not. Fluctuation is the cost of doing business. Mom and Pop restaurants aren't surcharging because of egg prices. For the amount of money, $30 for 2 breakfast items and coffee, I should get a lap-dance or something similar.
(3)Ashlee D.
This place is really good. The breakfast menu is very big and everything is very good. If you go on weekends expect to wait. Their omelets are pretty amazing and huge! The pancakes are legit which is expected. Overall it is tasty but pretty pricy.
(5)Ali G.
I've been to this chain before and had great experiences, but this location does not live up to the others. The wait staff looked like zombies walking around - no smiles or personality. Our waitress would ask us a question (if we needed anything, if we were doing alright) and then turn to walk away before we even started answering. The food was mediocre. I was disappointed by this location and I'll try somewhere else next time.
(2)Veronika S.
We are never disappointed by the food or service in this cheery, clean, welcoming place. Bottomless mugs of great coffee and delicious breakfast entrees keep us happy and coming back. Our favorite menu items include blueberry pancakes, vegetable omelette, and the famous Dutch Baby. The bacon and turkey sausage are delicious. Food is always hot, fresh and served in generous portions. Perfect spot for a weekday brunch, if you are lucky enough to catch time for that. Gluten-free and health-minded options are plentiful enough to bring the hearty with the nutritious. This is the nicest location of the several Original Pancake House restaurants we have visited around the U.S. Be sure to check out the original artwork throughout the restaurant.
(5)D I.
No complaints. Some of the best bacon around. Huge bacon. Crisply cooked. Delicious pancakes and plenty of options in the lineup. I had some with pecans and something else. Just super, folks. Super stuff. The corned beef hash was a solid B. I've had better and much worse. I'll go back here for the bacon.
(4)Cat V.
I adore this place. I came home for a surprise visit during the first big snow of the year in November and on a whim decided to head out of the hotel into the frigid snowy cold and grab a huge breakfast for myself and a friend. I was cursing myself for doing that when I saw the 5 inches of snow that had to be cleared from my Georgia car that had yet to be equipped with a snow brush or ice scraper (oops) but once I stepped into the cozy warm Original Pancake House and started chatting it up with the owner-it was definitely worth it. We talked it up for a bit and he greeted all the morning customers with a huge smile. I didnt know he was the owner until I tried to tip him on my way out with my takeout order and he refused the tip. Made me feel happy to be back at home. Now on to the food... oh the delicious pancakes, eggs and my lord the bacon. Thick perfectly chewy but crispy on the edges bacon. I haven't had bacon that good in forever. The pancakes were incredible. I got pumpkin pancakes fro myself and some cinnamon apple topped pancakes for my friend. The portions were huge. We had enough for breakfast and a small lunch even. Just delicious and felt like home. Can't wait for my next visit home and an early morning stop here!
(5)Lina D.
This place is pretty disgusting. Anywhere that sells eggs with fluorescent yellow yolks really turns me off! Crepes and pancakes are below average and very low quality. Service is rushed and unfriendly. I really don't understand how this place gets so packed! Definitely not worth a visit!
(2)Miles R.
Excellent. Always come for the Dutch Baby which is amazing. I love their bacon which is thick and crispy. Eggs are always light and flavorful.
(4)Morgan Richelle M.
I LOVE THE ORIGINAL PANCAKE HOUSE! My mama and I came here MANY times when I was growing up in Chagrin Falls. We would make the short drive out to Pancake House to enjoy a delicious breakfast before we started our day together. Mike and Jane are the overs, and we grew to become great friends with them! They are some of the most kind, genuine people I have ever met. Absolutely beautiful people inside and out. They greeted us one day, and we ended up chatting for much of our meal. It is special how friendships form sometimes. Even to this day, years later, my mom reports that they still ask about me and how I am doing with my travels. That is really a beautiful gift. The food at Pancake House is OUTSTANDING, and I am truly surprised by some of the reviews here that are two and three stars. I have loved the Strawberry Pancakes, but most of the time I get minced ham and scrambled eggs, just like my mom, and it is always so tasty! We even get a little picky with our orders sometimes; for example: asking for the side of toast after our eggs are served instead of with them in order to keep the toast warm. The attention to detail and patience that the servers have at PH is the best I have seen. Recently, when I was visiting Chagrin Falls, we went to Pancake House for breakfast just like old times. Jane was there and she was so happy to see us! We were seated and placed our order, and to our surprise, some of the waiters that worked there when we were frequent visitors were still working there. They all came up and said hello, gave us hugs, shook our hands, and were just... happy! Today it seems like so many of us don't pay attention to how good it feels to have an authentic connection with other human beings. We take smiles and politeness for granted. We just forget to really see things the way we should. The reason why I find The Original Pancake House so wonderful is because every time I step foot into this restaurant, I am reminded of the beauty that lies within a warm smile.
(5)Matt B.
I had great experiences the last few times I have dined here, I split the scrumptious green tomato omelet giving 75% of the omelet to my dining companion and order with an up charge of three dollars I consume three good sized bacon pancakes. The chocolate milk is a little pricey for it size being around 6 ounces of tastey chocolate milk and they serve quality coffee. Sometime the service is a bit spottie but they always get our breakfast quickly and the kitchen is expedited quite well. I'd say this is a good place for business meetings aND family meals.
(4)Roger B.
Ok what else can you say about this place but wow! I've been a number of times and other than I little slow service when they are slammed busy... the food is great! .I am a fan of the Georgia pecan pancakes, they hit the Spot everytime!..... and the bacon is sooooo tasty. My wife gets the Dutch apple pancake and can't get enough.
(5)Kristin M.
Consistently great food. Too bad half the servers...who have been here forever...are so inattentive. I have been trying to ask our server for water for the past 10 minutes, but he keeps walking past us with his back toward us. I guess I have offended him! Haha.
(3)Tommie R.
First let me say the food has always been consistently terrific and if I were writing a review before my most recent visit it would have been a 4 or 5-star rating. I'm shocked by the other complaints about the food. Although I agree the serving staff can be hard to get their attention, I always go during the breakfast rush on a Sunday morning so I figure that's par. I went with a friend and we both ordered omelettes. She ordered the meat lovers; I the seafood. They were both great - no complaint. Until she got about 1/2 through hers and found onions. She was a server and never sends food back unless it's undercooked meat, or onions that she can't remove. We asked waitress if it was supposed to have onions and she confirmed it should have not. But maybe it was an accident, ok, no problem. She continued eating the omelette but having to tear it apart and inspecting because she has a serious problem with onions. When she found another one, I insisted she send it back. At this point she had about 1/3 of her omelette left. Waitress apologized profusely. Asked if she could get something else, to which she said a plain waffle, thanks. Within moments, a guy comes out from the kitchen with the plate and pointing to it saying, "Someone found an onion?" We said, more than one, he asked if she was allergic? No, but she doesn't eat onions. He was defensive, said it was an accident and accusatorily said, well you already ate more than half, so I'll DISCOUNT it. He said this loudly, with the plate in his hand, standing over our table, embarrassing and insulting my party. I found out that HE'S THE OWNER!! Mind you, I personally ordered $20 in food so I/we were not being CHEAP. To add INSULT TO INJURY, when we got our check, our "conciliatory waffle" was added to our check! I went to the counter, explained to the manager - she said, oh, you're the one with the onions. As though THE OWNER made a spectacle in back as well as the front of the restaurant. DOUBLING the insult. I thanked her. We never tore into anyone about the kitchen's accident and what was most disturbing is the owner's attitude. I assured the manager and the waitress we will not be back. I've had better service at IHOP. Save yourself money and aggravation - go to Yours Truly, IHOP or Bob Evans!
(1)April B.
Food was very mediocre. I got the seafood omelet which was really good but the pancakes taste like they were frozen. I've had eggo's pancakes that tasted better. My sister had the ham and left half of it on the table. My cousin orange juice had something brown in it. He was told that it was a seed since the juice is squeezed fresh. He could also have pulp and skin in his juice. (Weird look placed here) Never had anyone of us heard that before. It was 6 of us at the table and no one was really impressed. Not at add that we had horrible service from our waiter. He was not attentive at all and plan rude. I really don't see myself coming back to this location if I'm ever in the area again. I'm only giving it 3 stars because that seafood omelet sauce was on point!
(3)Jeff D.
The food is good but I was a bit turned off because of a hidden fee of 50 cents for carry out. They could have mentioned this during my order.
(4)Kimberly B.
This is an excellent place! Were traveling and made a plan to only eat at places that are original to us, and not eat at them more than once while on the road. But we have to admit, this was the only place we broke our own rule with and ate here twice! I tried the crepes and chocolate chip pancakes (on separate visits). The portions on both were HUGE, so I would recommend getting 2 single crepes and a side of pancakes if your not starving enough to handle a huge portion. He had the coconut pancakes and swore by the orange jelly (I think it was a jelly) that came with it...and the bacon was amazing (I stole a piece from his plate each visit). The only think that was confusing was when were there on the weekend we had the check paid at the table, however when we were there on a Monday (in a rush no less) we didn't know to pay at the register...we tried a few times to flag someone down until we found out. If this is a weekday rule, it may be helpful to let people know. This by no means is a weighing negative, just a suggestion.
(4)Ace M.
I love this place! The pancakes, even the healthy ones, are so tasty. Omelettes are amazing and creatively prepared. Service is wonderful and friendly. The only downside is that it isn't open long enough during the day! Every time I come into town to visit my family, I have to stop by this place. Thanks to the management, servers and cooks who make my every brunch experience at this place a delicious fiesta for my taste buds!
(5)Jimmy S.
I've been a regular customer at the South Side Chicago Pancake house for almost a decade and was very happy to find one in the Cleveland area when I moved here. However my first visit to this branch left me shocked. The main difference is the quality of food. My wife ordered the Veggie Omelette and it came floating in this disgusting liquid. I don't know if it was from the vegetables, but neither of us could eat it. I ordered the Huevos Rancheros and it wasn't as bad, but was not good either. Just a huge mess on a plate. The staff was courteous but nothing like other Pancake Houses where they are extremely friendly and make you want to come back. There was also a note on every table saying you have to ask for water if you like or something along those lines that I can't quite remember. It made the whole vibe feel really cheap and not welcoming. Not to mention our coffee was not refilled once until we asked for it. Again, not something I expected from a Pancake House. Instead of a warm and inviting atmosphere with good food, this place made us feel like they just wanted our money and for us to leave asap so they can do the same to the next customer.
(2)Mikkimo T.
Having traveled 400 miles to visit family and a hotel breakfast that should scare you we found this little place. Food was awesome especially the apple pancake, it look very assuming but was light and apple-y and the cinnamon sauce was to die for. Hash browns flavorful and delicious. My husband had the belgain waffle and was impressed to have someone finally make them light and crispy and tender as they should be. While our server that day was less than warm and fuzzy we let the owner know and came back a second day for breakfast again and service was spot on by our server and most all of the others we observed. Worth seeking out but it fills up fast. A Great breakfast draws a crowd!
(4)Justin B.
Server wasn't really that nice. He never told us his name and had an attitude. Plopped the plates down and got our order wrong. Didn't really check on us only to say thank you when handing us a 40 dollar check. The place was over priced and with bad service on top of that. I won't be coming back unless tricked. Food was good however, only redeeming quality for me.
(2)Chris A.
Wait an hour for bad service and pancakes that don't even taste as good as what I can make out of the box at home? Add in some pretty horrible wait staff and I think I'll pass next time.
(1)Ted J.
The food was delicious, and the service was great, it just wasn't as good as the Detroit location. The Dutch ___ seemed smaller than the one in Detroit. I'll go back and try again.
(3)Megs T.
Not a big fan of breakfast food, BUT everything I ate here was actually VERY good! I had strawberry pancakes, sausage patties and a bowl of grits. However, I will be hesitant to return because of a few things: a) The place is small and the wait can be quite long. We went on a random Thursday around 11 am and, despite it not being very crowded, we waited 20 minutes for a table... b) Service....was pretty bad. After waiting, we were not greeted by our server for another 10 minutes... c) Cleanliness: Our table when we were seated had not been properly washed. I also witnessed loys of crumbs/mess on the floor beneath other tables. They appeared to be using a bissel to try to keep up with the mess, but it was not pleasant to see as a diner. d)Long Wait for Food AFTER Ordering Use this information as you will!
(3)Tina N.
Yes I've experienced it better. Compared to the Original Pancake House located in Rockville, Md---this Woodmere location was a disappointment. I usually get the Apple Waffles--I was very disappointed with the amount and the way the apples were prepared compared to the Rockville location. The orange juice sizes were different and cost more than Rockville. You would think bc it's a chain --it would be same. NOPE. Service: ehh it was alright. Kind of slow.
(2)Kevin S.
There's that one girl. I think you'll remember her: just a bit heavy on the makeup, hair and clothes a good decade off being current, but boy. Ready. Always, always ready. Some call her "a go-er." Just say where and when. Original Pancake House. "A sure thing." Hate the setting, Mid-west Strip Mall Contemporary. Hate the section of Chagrin Boulevard, where it transitions from two lanes, to one lane turn only, to no lanes that ever move because Eton shoppers are texting their Whole Foods organic mung bean recipes while "driving." Hate a bunch of things. But the food? Ah, there's only love for the food. Great service, too, almost old-fashioned and familiar. First time ever at this place and had three people talk with me like they actually wanted me there and were willing to make sure I would return. Busy times will always have a line, because good food and service will out. I surveyed three other tables and could only find full satisfaction. How very refreshing. A sure thing. A "go-er." (And if you see her, let me know. I kinda miss old mattress-back.)
(4)Richard H.
I know people who absolutely love this place and will stand in line for an hour to eat here. So i did. Are we this desperate to find good food in Cleveland that we will pay these prices to eat mediocre breakfast? There are so many better places to eat than this. I tried it twice just to be certain that it wasn't just a hiccup ... I left both times with the same thought, "That was totally not worth it." The place is very clean. Its located in Woodmere which is very close to Beachwood and Pepperpike so that means you be surrounded by the most cold and unfriendly people. In fact, i am pretty sure i heard a woman order a slice gluten free wheat toast and a water as her breakfast. The staff here is nice, but slow. I forgive then because you couldn't pay me a kings ransom to serve these people. The food wasn't terrible. Parking was great. My wallet is certainly lighter. But i live in Northeastern Ohio on a Northeastern Ohio budget... In the end, its a pancake not steak. I recommend skipping it and going to First Watch, same wait.. Much better food.
(2)Amy T.
It doesn't look like much from the street (it is in a strip mall across from Eton) but once you step into the dining room, it feels boutiquey. The walls are covered by colorful original, interesting paintings. The dining room is sunny and airy. The orange juice is freshly squeezed and just like I remember from Greece. I indulged in the meat lovers. I asked my dining partner not to judge me. They make gluten free pancakes if you ask.
(4)Earl B.
On 10/13/13 the young black female hostess was rude when I questioned why a party was seated who came in after me. I. Told the manger who was wearing a Denver Bronco football jersey about her attitude, he seems to have not care about my complaint. The food was good, but would not return due too the poor customer service.
(2)Jordan K.
Keep it simple here. I know there's about 20 varieties of pancakes and omelets but, in my experience, your typical pancakes, bacon and eggs is the way to go. The pancakes are hot, fluffy, and have a certain sweetness to them that almost renders syrup unnecessary...almost. The bacon is thick cut and served up crispy, just how I like 'em. The eggs are, well, eggs and there's really not much to say about that. My only complaint is that the service here is iffy at times, and it often takes a while to get seated despite numerous empty tables. If they could fix that aspect, I'd be giving out 5 stars without a doubt.
(4)Samuel F.
A truly great breakfast. The Dutch Baby (a huge eggy pancake cooked in a Dutch oven) was great, hot chocolate was extremely sweet but that fit well, one friend was floored by the bacon pancakes, although another thought the waffles were underwhelming. The line is super-long, though. Deservedly so, although I wish they had those remote-control things that ring when your table is ready. That would make it easier to wait in the bookstore across the street. Also wish they were open late. I'd ditch IHOP in a heartbeat.
(5)Justin H.
Pretty good Breakfast. Staff was ok. I was seated quickly. A large variety of pancakes, waffles, and omelets. The pancake orders are huge. I happen to have the bacon waffle. O so a waffle with some bacon. NOOO. A waffle with bacon INSIDE. I would say the elements here combine for an above average breakfast. a 3.5, but well, as you can see I am incapable of 3.5.
(4)Justin L.
I'm sad that someone else got to say it before me... someone who has stolen my name, by the way... but... Bacon Pancakes FTW. If I had a dollar for how many times this "conversation" has happened... "So get this... there's bacon IN the pancakes. Perfectly sized chunks of thick cut bacon. IN the pancakes. Like, mixed into the batter and... oh, you get it? Oh. You looked confused. Sorry, your confused face is almost the same as your impressed face. Yeah, you can eat the whole breakfast, pancakes and bacon, and never set your fork down. It's completely outrageous." I've seen these 80-pound omelets whiz by my head on a server's platter and I remain wholly unimpressed. Anywhere else, I'd be scheming to get someone else's omelet. "Hey, guy, you drive a silver Audi, right? It's being jacked... oh, excuse me, miss, I think that's my omelet." But at OPH? Whatever. Omelet Schmomelet. Five very perfectly sized pancakes (at OPH, there is no "my pancake is bigger than your pancake" bravado because they win on taste), arranged nicely on a plate, and syrup. What else do you need? Coffee. Some of the best around. Why not? I mean, you're already getting a little glimpse into heaven as you eat bites of pancake WITH BACON IN IT... why not reach out and touch Jesus' robe real quick? Can't hurt. In the fall, order the pumpkin pancakes (which are dusted in powdered sugar... and garnished with whipped cream... nice touch!), but make sure to convince someone you're with to get the bacon ones because you'll need a little taste to stop the shaking.
(4)Eli H.
I swear there is crack in the pancakes. I don't like pancakes or crack but whatever they are serving has turned me into a fat kid in a candy store.
(5)Mark L.
Popular breakfast/brunch spot in the area, and being unimpressed by the nearby Bob Evans and intrigued by the somewhat unique menu, I decided to give this place a shot. There was a 20-25 minute wait on Saturday at 11 AM, which is to be expected. Atmosphere and decor is what you'd expect. Typical hustle and bustle of a busy brunch spot. One thing I thought I was kind of cool was that they had art on display along the walls from local artists that you could purchase if you were so inclined. Service was great. Attentive and very friendly. Onto the food though, I ordered *deep breath*: - Biscuits and gravy - Delicious. Gravy was good with huge chunks of breakfast sausage. The two biscuits were nice and buttery but not as flaky and puffy as I had hoped and just a little bit dry. My favorite dish out of what I ordered. - Seafood omelette - This was HUGE. I would guess their omelettes are at least 5 eggs. Inside was crabmeat and shrimp, outside was hollandaise sauce and few leaves of spinach. I could have (and have) made this omelette myself. The sauce was good, and there wasn't enough spinach. Disappointed overall. - Banana pancakes - Thin and dry, with an almost overpowering banana extract flavor. Very disappointed. - Dutch Baby - This is what I came here for. They give you a side of lemons, powdered sugar, and whipped butter. USE THE LEMONS. At first I tried a piece without the sides, and it really didn't taste like much of anything. I was expecting crepe/elephant ear, but all I got back was a very mild flavor with a squishy "soggy french toast" like consistency. I squeezed the lemons and lots of powdered sugar, then it started to taste good. Still not enough to warrant the hype IMO. I had to drizzle syrup over it to really enjoy it. Yes this was all mine. $30 for breakfast. I finished everything except 3 of the 4 banana pancakes. Yes, I'm a pig. Our server commended me and even let the manager know. Friendly staff. What others in my party ordered: - Corned Beeef Hash omelette - HUGE. Not enough corned beef, and potato chunks were too big. I could have (and have) made this better at home. - Pecan pancakes - Decent, nothing special. Not really pecan "infused". Just pancakes with pecans. Miscellaneous... their orange juice was fresh squeezed and definitely tasted like it. Very good. I would go back again to try a few other things on the menu, but I doubt I'll be a regular patron. First Watch is much closer to me and tastes better.
(3)Jason V.
I was underwhelmed by the pancakes at The Original Pancake House, but I love their bacon, which is cut thicker than usual and cooked so that it has a crispy exterior with still maintaining a very thin layer of a tender interior. As for those pancakes, I got the Two By Four because it was one of the few (if not the only) combo on the menu with both eggs and pancakes. The four buttermilk pancakes measured about 4 or 5 inches in diameter, weren't at all fluffy, and didn't taste any better than what one could get at Denny's or Bob Evans. The environment is warm and inviting. Service was friendly, though it wasn't very busy when I went in the early afternoon. Some of the other patrons were straight out of National Lampoon's Christmas Vacation ("Grace!? She passed away thirty years ago!"). Overall, I definitely wouldn't make the trek over to the east side just to have breakfast at The Original Pancake House, nor would I really stop by while I was over there just to have some pancakes. That bacon, though, might just merit a second visit.
(3)Lauren T.
The apple pancake was greasy and overrated. I don't think it was all that.
(2)Lizi C.
What was ordered: Breakfast for two Ham and cheese omelet - This was an enormous omelet. Meh the omelet itself was okay. Luke warm ham chunks and a mound of cheddar cheese plopped on top - next time I'll order something else. I'd give it 2.5 stars for taste and 1 for presentation. Huevos Rancheros - In the bite that I had, I thought the green chili was surprisingly tasty and the eggs were cooked to order. As for the side of pancakes, they were average. I expected a little more from a self titled pancake house. The pancakes were a little too firm and lacking some fluff. Maybe a large stack would have been fluffier? Total was about $28 including tax and tip. _____________ The service was okay and for a Sunday morning and the wait was reasonable. (I think about 10 minutes for a table of 2). One thing that bothers me about this place is that a cup of coffee is $2.09. $2 is steep and then they charge the extra 9 cents to be extra greedy! Sure sure, I sound like a miser writing this, but come on Pancake House!!! It's criminal to be charging this much for a cup of of coffee to go with breakfast. To sum it up, for your average $10-12 enormous breakfast + $2.09 cup of coffee, The Original Pancake House is an okay/overpriced option. Don't go in with high expectations. I consider it one step above IHOP. 2.5 stars overall, but I'll round up to 3.
(3)Rachael N.
Yes, it's a chain! I was surprised when I heard about this place. People were raving to me- original pancake house is awesome! So off I went on my birthday with my parents....the moment I woke up. It looked so unfamiliar to me...until I walked in and looked at the menu. Wait a second, I told my parents, I've had that dutch apple baby before!!! They just looked at me with a look that said- yes, Rachael, you probably have. A few years ago, a few friends and I made a road trip to Chicago...and happened to stop by this amazing breakfast place in the Chicago suburbs. I asked- and yep, this place is indeed a chain! I ordered my long lost missed dutch apple pancake right away. My parents got something else. I don't remember- I was too overly happy that I got to eat that big bad pancake. Imagine an egg tart.... in gigantic form with apples. That's pretty much it. I messed up ordering, (I think I said dutch and not dutch apple?) so it came out wrong..and the waitress wasn't too happy with me wanting my dutch apple. She was actually pretty rude about it....but whatevers... I really wanted it. It wasn't the same as I remember tho- when I had it before, it was crunchy on top...this was more of a soggy apple mess..but still, it was GOOD. I thought the coffee was different.... definitely wasn't your diner type of coffee- a better blend. Overall, this is a solid chain to go to- when you want your pancakes.
(3)Karin J.
BEST PANCAKES EVER!! I do not know what they add to their pancake batter, but it works for me! Moist and melt-in-your-mouth goodness. We have been here (Chagrin Blvd. location), several times over the years. The owners, Mike and Jane are almost always there, greeting and talking with customers. best bet is to get there early, before 9am to get a seat without a delay. After that time, the crowds arrive...but it is worth the wait! Kudos to Mike and Jane - lots of hard work, but you two have created a great place.
(5)Steven P.
I'm generally only in Cleveland about 4 weeks out of the year: two weeks for winter break and two weeks for summer break. However, the past three trips I've made, I have found the time to go to The Original Pancake House. There seems to be a bit of a wait if you decide to go during a morning on the weekend. It isn't too terrible though, and definitely worth it! Thankfully I don't live closer, or I would eat here for breakfast all the time and gain 50 lbs. The Pancakes are pretty good, not gonna lie. But the omelets are also amazing, not to mention huge! The last two times I went here I ordered the mexican omelet. T'was good. I had to bring some of it home in a doggie bag. The service was alright. Nothing amazing. I would definitely check it out.
(4)Matthew M.
Don't judge a book by it's cover. The Original Pancake House flanks the end of a strip mall and sounds like a chain. While that may be the case, it just doesn't feel like a chain for some reason. Inside it is cozy, cheerful and clean. It's always packed with locals and the service has always been great. The menu is extensive and portions are huge. I've been here multiple times and each time I go, I try and order something new. Everything on the menu looks amazing and I haven't been let down yet.
(4)John G.
Always good breakfest food here......never disappointed. The staff is nice and I've never had a wait time longer than 5 mins to be seated. I usually go for the pancakes which are excellent but if you order an omelette you get a stack of pancakes with that come with that order. Wish the scrambled eggs were better and larger but overall this is a cool place to eat on a Sat morning when I usually go. Check it out if you are in the area.
(4)Stephanie S.
The atmosphere is nothing special, but the food easily wins me over every time. Their Apple Pancake may very well be the Eighth Wonder of the World. To quote the website, it's "a single large pancake smothered with sautéed apples and cinnamon sugar baked to perfection." That about sums it up, with an emphasis on "perfection." The omelets are excellent too, but I wish they came with hash browns instead of 3 pancakes. A side dish is wholly unnecessary when you've got a 6-egg omelet to deal with -- can we say heart attack on a plate? - but for the sake of variety I do like a little something on the side, and hash browns seem like a much better pairing than pancakes. And their hash browns are delicious. I had to deduct one star for the lack of ambiance combined with the noise coming from the open kitchen, which can be annoying, but the food is well worth it.
(4)Meena V.
During a trip to Cleveland, a colleague INSISTED that we make time for breakfast here before an 7.30AM meeting -- so my mindset going in was "this better be WAY better than my hotel's free breakfast." Turns out getting there stupid early helps beat the crowds that people have mentioned. And it was definitely good (definitely better than IHOP), with some intense pancake and omelette options. I can see this being a good once in a while celebratory weekend brunch place, but if it's a choice of waking up at 5.30AM, or if you're just not into 1000 calorie breakfasts, stick to the free hotel buffet for a weekday.
(3)Andy S.
This place is the bomb...by the locals, for the locals. As noted, it will be packed to the gills on weekends. Line is out the door and around the corner. Since I worked odd hours when I lived in the area I would only really come by during the week, as you could roll right in and get a seat (but it would still be busy...just not overflowing). Everyone, from the host to the bussers, are extremely friendly. The place just oozes a "family" vibe, and for a breakfast place, that is what you want. The food is fantastic, too...especially the Dutch-inspired options. They offer a wide variety of pancake choices, with more toppings/fillings (is it considered a 'filling'? I don't know what else to call it) than you could try in a year. Buckwheat, baby! But, if you just want the ol' bacon and eggs, those are done very well too. The bacon in particular is way above average. Its not cheap, but all things considered the prices are more than fair. If you are in the area you need to stop by.
(5)Joe G.
I'm rating this on my most recent visit, in the past i would have given it a 5 though. I ordered the veggie omelet with bacon pancakes, strange I know but the omelet sounded good and I wanted to try the idea of the bacon pancakes. But anyway, back to my breakfast. The omelet was huge as they always are here, and very tasty no complaints there. The pancakes were slightly better than ok. i just felt knowing what else I've had here that they weren't up to par for what I expect. In the past I had the Dutch Baby which is excellent, its been too long since I've had it to write a review on that though. But my recommendation is to come hungry and order and omelet as they have a very nice selection, then since the omelet comes with pancakes sub the pancakes of your choice for the regular ones that come along and then you are able to try both the omelet and the pancakes.
(4)Kerensa B.
This place has simply amazing pancakes. On weekends there is often an hour's wait, but trust me, it's worth it. Although these pancakes are not cheap if you are looking for an upscale breakfast spot this may be just right. Flavors range from traditional berry to bananas foster pancakes, toasted coconut, potato pancakes, sourdough, pineapple, swedish pancakes and more. They even have specialty pancakes, like the dutch baby that is oven baked and served with lemon and whipped butter, and an oven baked apple pancake that is fit for dessert. I can't remember the last time I went anywhere else for breakfast and took home leftovers but here I always leave stuffed. The long wait on weekends (I'm told there is no wait during the week but I can never make it then because they have limited hours). It pays to be hungry. Once you get a table, the servers are friendly, fast and keep the coffee refills coming. There is also a large selection of breakfast meats, crepes and omelettes. One warning, don't leave and go across to the B&N if you are waiting, if you don't hear them call your name you will lose your place in line. Located in a little strip mall across from Eton place, it doesn't look like anything special and you could drive by a dozen times without stopping. But you'll be glad you did, this is probably one of the best kept secrets on the East Side.
(5)Chris L.
Dutch baby was delicious. Probably worth a trip for that. Corn beef hash was good, but somehow the table next to us gets a whole heaping pile of the stuff while ours was tiny. A little overpriced for what they gave us, maybe the table next to us would have felt better with their huge pile of hash. Based on the food alone, though, I might return. BUT... the service was a joke. Our waitress didn't give us silverware. She seemed annoyed at having to bring us stuff. She was mostly gone (not be found when we needed our check), but when she was around she made strange and awkward small talk all while doing a poor job of pretending to care. Ugh, fire that lady! On another note, what kind of breakfast place won't cook eggs to order? They only serve scrambled.
(2)Jamie G.
There are a few reasons to love OHOP. First of all it is clean. Hello? Is this too much to ask of a breakfast place? Second of all it has Wifi, this is mandatory in 2010. Third of all the coffee is the perfect temperature, reasonably decent and served frequently. But we go there for the food right? The pancakes are very respectable for a pancake house, carnivores love the bacon, and I love the potatoes. They are the real deal. Delicious sauteed potatoes with onions and spices. Not pedestrian hash browns or glorified french fries. Real, delicious potatoes. When I am not in diet mode, I get a double order. I don't really understand the omelettes, they are baked not fried. They are dutch or something. Then again, why do people order eggs at a pancake house? Management is very nice, they run a tight ship. The staff seems to stay there, I like that. These days, I am getting their oatmeal. It is less fattening then their house made granola which is surprisingly delicious. If you are going on a weekend get their before 9:30 am or be patient as you sit in line...
(5)