Great place to go for a good meal the lemon aide is to die for great away a good time there we buy gift cards up to 200.00 worth cheese cake what can I say great deserts
(5)
Anita H.
A table for two was a less than ten minute wait at 4:30 on a Saturday. Once we got to our table we sat at our table we were told our server would be right with us. 5-minutes in sitting time a different server with a giant flower in her hair said our server would be right with us. 10-minutes in that same server gave us some water. 15- minutes in we walked out. I don't understand how this happened. We were looking forward to a delicious meal and received nothing but disappointment.
(1)
Taylor P.
I only have one complaint is that they are always so busy! Rightfully so when they have a huge menu that can accommodate even the pickiest eater. It's one of those places I love to go for my birthday dinner to indulge on appetizers a meal and cheesecake that I usually have to take home after being stuffed. Even their drinks are delicious. If it is too busy try snagging a seat at the bar! The bartenders are always super personable and friendly! It's a place I like to go to again and again and try something new. IT's ALWAYS GOOD!
(5)
Cortney R.
So I usually balk at cheesy (no pun intended) overdone chain restaurants like this because they tend to put on a show and trick you into thinking their food is good when it's really not. Cheesecake factory, while overdone decor wise, is not like that. At least not at this location. I had a business meeting here yesterday with several colleagues during lunch time. We made reservations for 10 and they had our table ready when we arrived. They were prompt about taking our drink orders which I really appreciate because I was parched! We also ordered two appetizers. One was a chicken lettuce wrap type dish which I didn't care for. The other was a tamale appetizer which was heavenly. I could have eaten the whole plate by myself. If you like Mexican food, you have to try this! I already planned to come back just for this dish. After looking over the menu for a long time (because it's a huge menu; like reading a book!) I decided on the hibachi steak with shitake mushrooms, bean sprouts, and a side of wasabi mashed potatoes. The food came out fairly quickly considering we placed 10 orders and the place was pretty busy during the lunch rush. My steak was cooked perfectly medium rare and was so tender. It had a glaze on it that was a little sweet and I appreciate that it wasn't drowned in the glaze. It was like they brushed it on so there was just a hint of it. The wasabi mashed potatoes were great! Being wasabi, I expected them to be spicy but they weren't at all. They had the flavor of wasabi without the spice which was a nice compliment to the steak. Last, but not least, we ordered cheesecake. You can't go to The Cheesecake Factory without trying the cheesecake! They have several different flavors and there's definitely something for everyone. I got the dulche de leche cheesecake. If you're unfamiliar with that, it means caramel basically. It came with nuts on it and fresh whipped cream. DIVINE! Because I was so full from my meal, I was only able to eat half of my dessert so I saved the rest for today which I will happily devour when I get home from work tonight. Our waitor was very attentive and he didn't seems to mind all of our special requests and our need for drink refills every time he turned around. He was also very helpful when some of us asked about certain menu items and suggested some of his favorite dishes as well. Overall, it was a wonderful dining experience and I look forward to bringing friends and family back here to enjoy all the deliciousness that The Cheesecake Factory has to offer.
(5)
Ben S.
One Saturday I sat at the bar for lunch. There was no wait to sit there (or in the dining room for that matter) and as soon as we sat down the bartender approached and welcomed us. We ordered our food and afterwards the bartender specifically asked us if we wanted bread. We said yes...but bread never came. We ordered the appetizer Chicken Lettuce Wrap Tacos and chose the Asian style. The lettuce leaves were large enough to hold all the fillings successfully. They were filled with grilled chicken and then you could pick one of two types of flavors. We chose Asian which included carrots, bean sprouts, cucumber, cilantro and rice noodles. One spicy cashew and one sweet cilantro sauce came with it. These were good. For my main I ordered the lunch portion of the Shepherd's Pie. I'm not opposed to non traditional SPs, I love them in fact, but this one wasn't good. Mashed potatoes were placed on top, but not covering the entire top and not baked on. Peas, carrots, zucchini and onions were mixed in the mushroom gravy below the potatoes. The mushroom gravy flavor was noticeable. This was all good. The meat however, was not ground beef as the menu description simply indicated. The meat was a broken apart flame-grilled hamburger. I could clearly taste the flame grilled aspect of the meat. The meat was also not in crumbles, but was in chunks as if literally a hamburger had been grilled and ripped apart. Between the flavor and the texture of the meat the dish was ruined.
(2)
Dennis G.
From food to staff to that insanely delicious cheesecake, this place lives up to its reputation. I highly recommend it. But go early, especially on the weekends. Popularity brings long wait times. But it's worth it!!!!
(5)
Kate C.
Is it possible to have a heart-healthy yet delicious meal at Cheesecake Factory? Why yes of course. A meal for two: - Guacamole for $12, swap chips for celery at no extra cost. You can see chunks of avocado. - Miso salmon, which Michael Ruhlman so enthusiastically endorsed. Lunch portion for $14. Request to reduce sodium and fat. Both dishes still come out delicious. Take a Godiva chocolate, Reese peanut butter chocolate, or original with strawberry cheesecake to go? At your own discretion.
(4)
Simone D.
I love the consistency of Cheesecake Factory. The menu is the same at every location, I'm impressed with the service at every location, and my meal tastes great at every location. The cocktails are expensive, so don't bother unless you wanna break the bank. The best meal I've had at a Cheesecake Factory is the miso salmon. I highly recommend it. No other meal has disappointed but this one blew my mind. Also, try the mango key lime cheesecake. It's underrated.
(4)
TN N.
I like to come here for the atmosphere and the food is good, but I don't know why every one of my visits are awful due to poor service . This particular Cheesecake Factory is 7 mins from where I live so it's very convenient for me, but because of the poor service I have to drive all the way to Crocker Park.
(2)
Jocelyn W.
Cheesecake factory's a solid. I got the shrimp scamp and steak duane. I keep trying to write Diane and it keeps saying Duane. Now I'm gonna google steak Duane cause I like all different names of steak. It was amazing! And the crab bites (6 bites) Zucchini fries, hubs got Louisiana chicken pasta or something, and Adams peanut butter cheesecake. I mean the wait right?? The parking right?? We all know this right? Staff always nice. Can't comment on the bathroom situation, didn't visit. Tho I enjoyed cheesecake tv while i waited. We went on a Saturday arriving at like 4:15pm 45. Minute wait. Pretty much spot on. Ok.. Here's the prob.... While I was waiting! People! Get up! Get up and let and old person sit down! How about seriously a 75 year old grandpa? Nope How bout an old man with a cane??? Nope Oh... Oh... Mr young meathead? Sat there the whole time girlfriend stood in uncomfortable boots? Good grief. Grandpa with kid on shoulders? Stood. Mother holding child and purse? Stood. Couple in thirties sat the whole time playing clash of clans oblivious to themselves, each other and their surroundings. Cheesecake Factory always a solid. Humanity??? Not so much.
(5)
Aaron B.
It has an interesting decor. The business casual dress of the staff adds a unique flavor. They have a large lunch/dinner menu that won't disappoint. The dessert menu lives up to the reputation.
(4)
Tim S.
Normally I come here at anytime and the foods great, today on the other hand was another story.. Sat down once our waiter came he quickly took our drink orders , upon returning he asked us if we were ready which we've only been there for about a minute and 30 seconds we said we needed some time but we put in an order for the garlic bread. He then moved directly to the table next to us which he then took there order which was less then 60 seconds then returned to us to ask if we were ready. He rushed us yet again so we just orderd . then after he brought us the house bread which consist of the wheat bread and the white bread, except they were out of white bread so he just brought the wheat he said no apologies or anything. I figured okay not a big deal because I like the wheat. But this time it was extremely stale I mean hard as a rock , didn't eat it which again I didn't care much as its bread. Soon which he returned with our garlic cheese bread immediately we noticed it was very burnt but we erceeded to eat some, it was soaked in oil on the inside completely rushed just terrible. After which I just asked for the check so I could pay for the drinks and terrible bread and leave. He brought the check with the burgers still on it before we even got the burgers. I said no I would like to cancel and he said okay walked away, I waited a few minutes to still pay in which he didn't return so we just left. He had almost a short Seth rogan haircut and glasses terrible. The best guy is the guy with the pony tail , I once got a burrito and didn't like it and still tipped him 10 Anyways very hesitant to go back Everything was completely rushed and it was only 10:30
(2)
Brian G.
Yeah, I know it is a chain. I get that. But this location is special. Everyone is extremely friendly. The menu is incredibly large, and I have never been disappointed. Their signature cheesecakes are simply incredible. There are dozens to choose from. You will not be disappointed.
(4)
John P.
Went for the first time last weekend, here's a summary of my visit: Pros: - A wide variety of choice of food. - Food and cocktails were very well made and very tasty. - The building and decor is lovely, very spacious, high ceilings and cool which is great on a hot day. - Service was excellent and food was out in great time. - Nice bar area for when you're waiting. Cons: - Cheesecake was pretty underwhelming for a "Cheesecake Factory". I have had better from Acme. - Menu is overwhelmingly big. - Drinks are very overpriced. - Food is pretty expensive too. - Had to fight through a hoard of teenagers to get inside - Busy, chaotic and crowded in the foyer, not a welcoming feeling at all. Summary: A nice place to eat, I will return. They need to cut down the menu and the pricing too. If you're going to charge that much for food and drink, improve the quality of your cheesecakes, quantity of the cocktails and do a bit of crowd control!
(3)
Nicole S.
I always work late and there aren't many restaurants in the area that are still open for dinner when I get off and if they are open normally when you go places late they are always rushing out the door or the food is horrible. This is one of my favorite places to get a late night dinner after work. The staff is always so friendly and efficient. I normally order the Louisiana Chicken Pasta and the Godiva Cheesecake. No matter how many times I got the food and service is always wonderful. Thanks Cheesecake Factory for all the wonderful things that you don't to be great all the time.
(5)
J S.
Food is for the most part always good, but the service is not always good. Not sure if the restaurant doesn't employ enough waiters, but more often than not, the waiters r rushed n disappear 4 long periods of time. The waiter we had two days ago said he had 7 tables. Well, no wonder he couldn't come to our table very often. I go to a restaurant because I'm hungry n want to eat. I dont like waiting n waiting for a waiter repeatedly. The food here is also not cheap. CCF is fairly expensive.
(2)
Kyria M.
From over two hours away, We had calvin c as our waiter and he was amazing! Such a great, friendly guy, that is amazing at his job! Defiantly needs some recognition. Everything was good but thanks to Calvin we had a wonderful time!
(5)
Rich G.
As much as I hate chain restaurants, Cheesecake Factory is definitely an exception. The menu is longer than the Declaration of Independence, and just as American with choices galore. And the cheesecake? Yea more calories than one should consume per week, but well worth it. Always have good service experiences, but usually on the weekends the line is out the door so they don't care much for taking reservations.
(5)
Liz J.
I have been to the Cheesecake Factory many times and many locations, but I noticed I've never reviewed it! I'm in Cleveland on business and went with a few coworkers so thought I'd do my review now. My experience at this location was great. It was the first time I've never had a wait once I came in,(not sure if that's a good or bad thing lol). I ordered the fried zucchini, the chicken Alfredo with sun-dried tomatoes and 2 cheesecake slices to go! The white chocolate raspberry and the red velvet cheesecake. (I definitely preferred the white chocolate!) the zucchini was wonderful! Not overly breaded or dry on the inside! Also, although I got a pretty usual past, the sun-dried tomatoes gave it the kick it needed with that delicious sauce! (I specifically asked for them). *pat on the back* I always enjoy this restaurant, it is pricey but well worth it! Plus, I allllways have leftovers :)
(5)
Abra M.
Service and food always consistent... Never a bad meal and never had anything twice .. just a great place.
(5)
Ebony J.
I love this place!!!!! It's so nice and lovely! My friend took me here for my birthday and the food was amazing not to mention the exceptional customer service! This place is to live for!!!
(5)
Mandi T.
Has a little bit of everything. Pasta, steak, burgers, special entrees. They even have a healthier menu which unlike a lot of restaurants has quite a bit to chose from. Most entrees are around $12-15. I think burgers are under $10. Adult beverages are in the neighborhood of $10, aside from beer. I had the Chicken Madeira which equaled fantastic!! Chicken breast covered in melted cheese with fresh asparagus on top in a mushroom sauce served with mashed potatoes. Plenty to fill even the hungriest of bellies! Other guests in the party had steak, fettucini Alfredo, chicken piccata and farfalle with chicken and roasted garlic .. All thumbs up! There was not sit of talking going on once the food was on the table ;) For apps we had the nachos and the cheesy garlic bread and they were delicious!!!! Honestly would go back for just that and drinks alone!! Oh! Can't forget the Cheesecake! I'll sum it up in three words: Don't. Skip. It. Service was slightly above par I would say. Will definitely return! But go when the wallet is full, dinner for 5 with 2 adult drinks, apps and dinner was over $200 including tip!
(4)
Mariko M.
I totally forgot that I ordered the Fettucini Alfredo with chicken so I ordered it again. Don't bother ordering the chicken (extra charge) as it doesn't add anything to the pasta. A nice surprise was the Cheesecake Factory House Red - for $30 a bottle, it was quite good. I usually don't drink wine and ended up having two glasses of it. I got a Raspberry Chocolate Cheesecake as take-out and my sister and I shared it later in the evening. For $7, it's expensive, but perfect for a sweet tooth like me!
(3)
Omid N.
We came on a very busy and loud night, lacked with middle-aged people. I didn't order much, since there wasn't anything that intrigued me enough in the entree section. I had the spinach artichoke dip, something I've enjoyed everywhere I go and can't get disappointed with. Everyone else had large portion sizes. Even though it was an extremely busy night, we still got our food relatively fast!
(3)
Alex T.
Huge portions!!! A bit pricy but with the amount food I guess it makes some sense. Would recommend also coming early as they are usually packed and you would need to wait. They don't take reservations so that's a real pain.
(4)
robert b.
Huge menu with many choices. The problem is that portions, while large, are sparse on important contents. Salads are mostly lettuce and other inexpensive ingredients and prices are high. This place used to be better.
(3)
Candace M.
Full disclosure: previously, I've been pretty unimpressed with the Cheesecake Factory. I went a couple of times in high school, and a few times in college. I usually ended up getting a pasta dish, and being like, "That was how much? And it really wasn't very good. Overrated, overpriced, hmph!" Well, I must say, either my perspective has totally changed or the Cheesecake Factory has stepped their game up. Last time we went, I got a roasted beet salad. I had been telling my companion about my disdain for the Cheesecake Factory, and I had to eat my words. The salad was delicious, our bread was delicious, and we overall had a wonderful time. This last time, we went for my brother's birthday - he is a HUGE cheesecake fan. We went around 5 on a Friday, and luckily missed most of the huge rush (and by that, i mean it was only completely packed, not overwhelmingly packed - by the time we left, it was overwhelming!) We had a party of 7, which is an awkward number to have. But they seated my family right away, no wait at all. And when I got there, I got the awkward chair added onto the booth. Despite this, no one ran into me even once, wowzas! Anyway, our food was absolutely delicious. I got this mushroom burger with a side garden salad. The mushroom burger had swiss and another type of cheese on it. I was a little worried; I'm not a huge fan of swiss. I tried it, though, and I'm so glad I did. It was DELICIOUS. LIke, up there, one of the best hamburgers I've ever had. Definitely exceeded my expectations. The garden salad was great, too. All big, leafy, mixed greens. I hate when you go somewhere and they give you this dinky little wilted salad with brown spots, made largely of iceberg lettuce. Ick! Cheesecake Factory did not do that. Even the blue cheese dressing that I had on the side was great; real chunks of blue cheese in it! Everyone in our party seemed to really enjoy their meal. As for the dessert, I think it speaks for itself. I got a slice of Linda's Fudge Cake. I don't really like chocolate cake, but I always get it here; beyond a normal slice of chocolate cake! Everyone else seemed pretty content with their cake, and we all ended up taking it home; huge portions of cake following huge portions of dinner! What an excellent problem to have. Our waiter, too, was extremely attentive. Very friendly, constantly taking things out of our way, refilling our drinks, etc. Really outstanding service. Overall, I am impressed with the Cheesecake Factory. Is it the cheapest meal you can get? No. Is it a chain restaurant? Yep. Will you have to wait? Probably. Is it still well worth a visit? Absolutely. I'll be coming back!
(4)
A A.
Always great food, great staff. Very friendly place. The bathrooms can be better cleaned and stocked but they have very high traffic levels. Children have great options, too.
(5)
Frugal F.
Waited 45 minutes for a table even with reservations, and this was a thursday evening. The food is good, huge menu selection with unique items. The dishes are over-priced for the amount of food you get.
(3)
Jay S.
Perfect service! The food was wonderful. The Cuban wraps were awesome!
(5)
Yelena D.
The food is good but they need to learn how to take reservations. A 2 hour wait is just not acceptable.
(2)
Krista C.
Gone downhill, The floors and tables are always greasy, and my salad had a distinctly grey tone.
(2)
Eugene T.
Went there on the urging of my 8-year old. He really liked their kids grilled chicken and fries and he wasn't disappointed. My wife and I got their tuna carpaccio and chicken samosa. Tuna was awesome, samosa was terrible (we sent it back and to the server's credit it was taken off our bill). We also had their hibachi steak - highly recommend it. Had that dish many times and never disappoints. So good visit overall, much improved from our last visit
(4)
Kathy C.
This is an elegant place. I had a good time with my family there. The prices are reasonable. The customer service is extremely great. However, we had to wait a little long (sometimes) to get the food.
(4)
Yuanjia Z.
This cheesecake factory is PRETTY busy - they have a long waiting line even at 9PM! It's crazy! So if you dont want to wait for long, just call and make a reservation. Being a chain restaurant, it is pretty successful I would say. They provide big portions and their steak has always been good. I would strongly recommend their rib eyes. BUT they overcooked it a little bit last time, which was a bummer for me. The waitress was very friendly and nice to us!
(3)
Amy S.
I haven't had Cheesecake Factory in forever; honestly, I stay away from most chain restaurants these days. However, it's what the family wanted and I was up for it, too, since it had been so long since my last visit. We placed a big order to go and ate at home. The bread was delicious, as always. The food on the other hand, was average. I wouldn't rush to go eat there but they always provide a decent meal. The menu is literally a book, so it will please ANYBODY. We finished off the meal with several pieces of cheesecake which was a pretty good end to the evening. I won't turn down another meal here, but it' just wouldn't be my first choice, either.
(3)
Scott K.
We went here for lunch with some friends, and I left with serious, serious sticker shock. I knew it was touristy in advance, but I've never paid so much for food that wasn't on another level entirely. Also, the menu is absolutely overwhelming for someone like me who has difficulty making mealtime decisions. It was like they had every kind of food you could ever want, and I don't think of that as a compliment.
(2)
Natalie S.
Very much enjoying the "Skinyliscious" menu - makes ordering so much less treacherous so so many things sound pretty healthy but turn out to be terrible for you! Ordered a burger and salad, and my burger came out well done (ordered medium-rare) and they quickly solved the problem. Salad and dressing were great! Cheesecake - raspberry white chocolate truffle - AMAZING
(3)
Joan C.
I think The CCF is a little too expensive for bar food, and I got the worst headache from my drink with what was supposed to be Grey Goose vodka. They need to check there bottles. I don't get headaches from top shelf liquor normallly. The lighting in this restaurant is horrible. My husband and I could not even see our menus. OK if you are just hungry and want to spend a lot of money on chicken, burgers and pasta. My advice is to go to Ruby Tuesday's or Apple Bee's, better value for your money.
(2)
Kristin R.
Whenever I can't decide what I want to eat..I come here...they have a pretty big menu
(4)
Jasmine R.
Absolutely love this place. Just come see for yourself. My husband and I just discovered their brunch and come every other Sunday after church. Never a long wait.
(5)
Anita T.
Service is pretty good here and attentive. Packed on Sunday so make sure you have time. They accomodate allergies be very clear when explaining.
(4)
Soly Z.
Predictably good with one of the most extensive, yet consistently delicious menu options. No matter what you are craving, chances are, you will find it on the menu. The Chinese Chicken Salad is HUGE and can easily feed two or three people. Oh, and the cheesecake isn't half bad either. We always take a slice home to enjoy.
(4)
Melanie M.
Though the prices are high and the menu is massive the food is well worth it. Our meals were delicious and the service was wonderful. I highly recommend it.
(5)
Oksana M.
Good options to choose from the "skinnylicious" menu and the salads/foods are under like 590 calories. I got the factory salad with no bacon and it was very good. The other salads that are listed in menu are around 1000 calories for just a salad. Can't imagine how much calories is in the rest of the menu. :0
(4)
Chocolate L.
Okay who would even complain about this place?? the food is beyond delicious and amazing and the service is always friendly and nice! No complaints for this place! I would eat here everyday if i could!!
(5)
Rob R.
First time eating here for me. 6:30 pm on sat night and parking lot is packed yet we only waited 25 min for table. It is beautiful inside with stone columns and masonary walls and ceilings , but these surfaces make for a noisier than average room. More items on the menu than I have ever seen, found at least 7-8 meals i wanted to try though. I settled on the Cajun Jambalaya Pasta and my wife the Chicken Bellagio. Warm bread came out first was very good and our meals arrived about 20 minutes later. I started on mine before I realized it was not what I ordered. I confirmed thus with the waiter and he offered to get me what I ordered but I really liked those first few bites and decided to keep it(Louisiana Chicken Pasta). It was easily the best dish I've had in years anywhere. My wife loved her meal as well. We ordered cheesecake to go and enjoyed it later that night. The entrees were priced fairly but lemonade was 5$ and cheesecake was 7.95 per slice which was on high side for me . Waiter was friendly but could've been more attentive. In spite of few negatives ultimately I want good food and everything I had this night was delicious and full of flavor. Hope to return soon just wish it was closer than an hour away.
(5)
Beth R.
We've been here a handful of times and last night was the first time I've been even slightly disappointed - first waiting an outrageous amount of time for appetizers and then getting what looked like the chicken lettuce tacos instead of the Thai lettuce wraps. However, the menu is freaking giant and the food is always delicious. I tried the tuna tataki salad last night because it is one of the healthiest things on their menu and I was not at all disappointed. My husband's tomato and basil pizza left a LOT to be desired, though. This is a great place to take people that have weird likes and dislikes because of their huge menu. If you can't find something you'll like here, you just straight up have issues.
(5)
Gina C.
I've eaten at this Cheesecake factory maybe a dozen times since they opened, and had always had good experiences. I went for lunch this past weekend for the first time in a few years, and was very unpleasantly surprised. The atmosphere (and wait - 15 minutes for 2 people at 2:30pm) were pretty much what I remembered. The food, however, has really gone downhill. I used to love their fish tacos because it seemed like this was the only place I could find that didn't insist on serving them breaded and deep fried and drenched in mayo. They were completely unappetizingly plated this time. There was hardly any slaw on them, and what was there was warm and soggy. My husband's chicken parmesan sandwich was good, but the fries that came with it were pretty much on par with fast food, and the portion was very skimpy compared to what is typical of this restaurant (and price). The highlight was the option to get the small plate appetizers. We had the chicken samosas (4 of them for about $6), which was just the right size for 2-4 people. More restaurants should offer appetizers and desserts in small portions, and I would definitely order them more often. The service was adequate - not bad, not great.
(2)
Mohammed K.
It deserves four stars,service is good ,food are awesome especially when you end it by a wonderful cheese cake , this is special , I never taste a great cheesecake like in this place , highly recommended.
(4)
Doug R.
When here on a quiet weekday and I have to say the time means nothing. The serve was horrible and the food was not brought to us in a timely manner. Quality of food was its normal fair, but the reason to go to the cheese cake factory was always for the cheese cake. Serve was so bad we asked to speak with the manager and I must say he was a condescending jerk to put it nicely. This location has fallen so badly i would be hard pressed to ever go there for just a cheese cake. Too bad a good idea has been franchised and in personalize to the point where a once big admirer may never go back again.
(1)
Kelly R.
I'm not a big fan of chain restaurants, but my husband loves the Cheesecake Factory, so I indulge every so often. I've never had a bad meal here, but as other Yelpers have mentioned, the menu is huge. My favorite dish here is the Jamaican Black Pepper Chicken and Shrimp. The referenced proteins arrive bathed in a wonderfully spicy sauce, accompanied by a mound of white rice, blackbeans, fried plantains and mango salsa(I always order extra). I also order a vegetable side (green beans, this time). The portion is huge and because the plantains and salsa are sweet, I typically don't crave dessert (no cheesecake), after eating this meal. My husband had the thick cut pork chop and mashed redskin potatoes w/spinach on the side. He thoroughly enjoyed his meal. All in all this was a pretty good meal.
(4)
Mike N.
This chain probably reached its peak about 2006. This location is still very crowded on a regular basis. Huge menu, somewhat confusing at times. It does have a health conscious menu which is nice. Then there are the cheesecakes -- yummy and certainly not healthy. Service is OK, not spectacular. We have used the curbside pickup option here. Sometimes the folks are confused upon delivery, but the food transports well. Overall, OK experience.
(3)
Tim W.
Breaking News! The Cheesecake Factory finally has a kids menu! It is for kids 10 and under and includes a drink (choice of a soft drink, milk, apple juice or lemonade) This is what is offered: Food choices are: Roadside Sliders $5.50 Fried Chicken Sliders $5.95 Mini Corn Dogs $5.50 Pasta with butter & Parmesan cheese $3.95 with Marinara sauce $4.95 with meat sauce $6.95 with Alfredo sauce $6.95 Kids Quesadilla $5.50 with chicken $6.95 Mac & Cheese $5.50 Chicken Strips w/ fries $5.95 Cheese or Pepperoni Pizza $6.95 Grilled Cheese with fries $5.50 Grilled Chicken Breast with potatoes and a vegetable $5.95 Desserts are: Ice Cream $1.00 Mini Hot Fudge Sundae $2.00 Kid's Strawberries $2.00
(5)
Kris P.
After Sushi Rock rudely turned us away. We headed to the Cheesecake Shack ... err... uhh Factory... hoping it was still open. Craving steak and drinks we needed somewhere asap as it was getting close to 11pm. The dreaded drop-dead kitchen hour when things close and restaurants become sparse. Thankfully--there is always time to eat good in the neighborhood. Wait. Wrong slogan. Anywho. It was A-ok. We had Firecracker salmon rolls and mac and cheese to start. A nicely cooked Ribeye steak, bloody rare, with snow peas and carrots. Then finished it all up with an apple crisp. Decent. Saved us from being exceedingly hungry and pissed off at Sushi Rock.
(3)
Henrietta N.
Okay, so I had to give at least one star because my food was amazing. However, my sisters was disgusting. She got an omelet, the egg was way over cooked and had what was like a rubbery skin and the potatoes were rock hard. We complained to the waitress who spoke to a manager and got it taken off the bill. Now I wouldn't hold that against them since they did provide a solution to the bad food. However, a manager never came over to talk to us about the situation or I would have mentioned the awful service we received. Twenty! Yes twenty minutes after being seated our server finally greeted us and took our drink order. Since we were hungry I took that time to order an appetizer. Took another ten minutes to get a water and cup of coffee. Finally got to order. Waited yet another ten minutes for our appetizer that was brought by another tables server. She never came back to check how the app was and our drinks stayed empty for a long long time. Then our main food came again the server from another table brought it as ours was no where to be found. The table next to us commented that they just wanted to pay and leave. Finally she comes back and just says "oh I'll get you more water." By the time we got that we were done with our meal. She never once asked how it was or my sister could have told her and not sat there hungry the whole time. But by the time she addressed the situation we were just annoyed and wanted to leave. We wanted dessert but couldn't justify being there any long or making our bill higher and then having to tip her any more money. For the prices they charge I expect good service and on this day we left angry and one of us still hungry. I'd never go back, but I will give a second chance as I can't imagine service is always that terrible. How does a manger after getting a complaint about food not go to the table and talk to the customer and apologize? Or how as a server who relies on tips do you ignore your tables. This whole experience took us an hour and forty five minutes, no excuse. You shouldn't have to wait twenty minutes to be greeted and places a drink order. We just went here yesterday.
(1)
David C.
Pretty decent. Good sweet potato fries. Service at times was slow but generally pretty good.
(3)
S Z.
The food has been good every time we visited this location (hope we don't have a bad experience after writing this review lol).
(4)
Dave J.
Great service, huge selection and perfect for family dinners.
(5)
Muslimah K.
Awesome spot ... great ambiance ... hang out with my friends and family whenever I'm in town... Great food and service... large portions always have some to take home... Desert of course the best! Strawberry shortcake is a fav...
(5)
Bob B.
OK, so, sometimes the stars just line up right. My wife and I had a great experience at The Cheesecake Factory in Lyndhurst, OH. We pulled in to the parking lot that looked more like a beehive at rush hour. In our 1st pass a choice spot is staring at us mockingly (thinking there's certainly a wheelchair symbol adorning it). Nope, we pulled right in. Now we're 50ft from the door and already wondering what the "little people" are doing. The mass of patrons was akin to Black Monday on the floor of the NYSE waiting to get the little flashy "you got a table" doohickeys. We get our doohickey after a few flying elbows and head to the bar. Again the place is packed. Startlingly and without explanation the bartender gets MY attention to get our drink order. Huh? Do they think I'm Michael Jordan (only a tad shorter with a melanin deficiency)? No sooner do our martinis hit our lips a table becomes available right behind us. Our waiter, Dan, tells us we can pop a squat right here for dinner instead of waiting out our assigned 45min doohickey Purgatory. Assuming this is some sort of cruel joke, we sit anyway. We experience one of the best orders of calamari in our vaunted calamari eating careers. Our dinner orders were taken swiftly and arrived in a timely fashion. For the 1st time ever I asked for a take-out box because I wanted to re-experience my dinner (Caramel Chicken) yet again tomorrow. Our server, Dan, allowed us the right amount of privacy and attentiveness making the whole experience that much better. Since we were stuffed to the gills, we opted to take our cheesecake to go. I can't promise the same experience if you go to The Cheesecake Factory. But now I know it's at least possible! P.S. Thank you Jim and Michelle for the gift card.
(4)
Lindsay H.
I moved from California to Cleveland recently to return to school, but when I saw Cheesecake, it just reminded me of home. Being inside (do all Cheesecake factories have the exact same layout?!) felt exactly like being back in SoCal so that was already an A+ in my book. The food was reliable as always and like always, their wide range of culinary selections can please all types of palates. Service is always great and obviously dessert is a must-have. Thank you Cheesecake for being so reliable and tasting and feeling like a big comfy fatty slice of home. Oh I got the special (chicken da vinci? or something like that) which was breaded chicken on pesto pasta with arugula and pancetta. It was comforting and delicious and a massive portion so I was happy. I also recommend the godiva chocolate cheesecake and I also love their shrimp scampi.
(4)
Lizi C.
I find the Cheesecake Factory to be one of the more tolerable chains. This time around I ordered the fish tacos and he ordered the chicken and shrimp jumbalaya. I've had better fish tacos, I've had worse. These fish tacos were somewhere in between. Neither dish knocked my socks off. I guess it was good enough and the price is right given the sheer quantity of food that you are given. The bread is always warm and soft and I have no issues with the service. We came around 8pm on a week night and didn't have to wait. I think the Cheesecake factory is a reasonable choice to go eat if you with a group of friends just because the variety on the menu, the nice ambiance and they are relatively inexpensive. (Most entrees around $11-16).
(3)
Doug N.
Been a Cheesecake Factory fan for awhile. Normally get the Jambalaya but decided to break the routine and ordered a salad. Very large and very good and still had room for the chocolate raspberry truffle cheesecake. Wait is always somewhat of an issue and there were open tables with no one at them, when I arrived.
(4)
Lisa O.
Patio, huge menu, and awesome drinks... Cheesecake Factory is always a good choice.
(5)
Rodney W.
Today, I ordered some fish tacos from Cheesecake Factory and I used their curb-side pickup service. The service was prompt when I called and when I picked up the food. They were pretty quick about getting my food out to me as I called one hour in advance. The fish tacos were average or below average. I really disliked the texture of the tortillas. Actually, I don't think they were even tortillas. I'm not sure what they were, but they were not the fresh, steaming hot tortillas that I know and love. Taco Bell serves them too, but I still do not know what they are. They're moist and a little bit squishy with very little flavor. Anyway, I didn't detect fish in the tacos at all when I bit into them. I added some black beans and rice to each taco, and apparently, I was able to smother the puny fish, which I did not taste at all. The flavor wasn't that great. The cilantro did help a little though. Normally, I would expect nothing but excellent food from the Cheesecake Factory, but now, I don't know. All the other times I have eaten here, I have been delighted by the portion, but this meal wasn't nearly as good as past meals. I will not order the fish tacos here ever again unless they overhaul them. It was a filling meal, nonetheless.
(3)
Pat P.
The cheesecake almost convinced me to go 3 stars, but it just wasn't enough. The service has been hit or miss, but is more often than not ok. The food on the other hand, has been a letdown every time I've gone. Nothing so terrible that I've had to send it back, but nothing that I would want to get again. And with the price they're charging that's unacceptable. Carryout cheesecake is my only recommendation here.
(2)
Corey F.
New to this location but The Cheesecake Factory is one of my fav's. Large menu, unique decor is always a nice change of pace. Miso salmon, club & Tex next egg rolls are the best.
(4)
Pier R.
Our server was David Allen. We visited on July 30,2013. This guy was EXCELLENT. He showed real enthusiasm, good menu knowledge and was fun! We watched him show this same attitude at both large and small tables. Our meal was great (bowtie pasta dish and chicken madeira) and we gladly left a large tip for which our server expressed sincere appreciation. Good dining experience!
(4)
Brian M.
Went here on a Saturday night at around 7pm. When arrived we were told we would have a 20 minute wait which was expected. After only 10 minutes out table was ready. My wife had a steak and I had the pasta. Both meals were excellent and would recommend them both.
(4)
Susan C.
This was my first visit to a Cheesecake Factory anywhere in the US. I really wasn't expecting the opulence of the interior, so my senses were a little overwhelmed. I got there about 10 minutes before they opened, so as I sat in the car waiting I got to watch the throng of staff as they filtered in. I've never seen that large a number of staff at a restaurant in my entire life. As many have said, the menu is way too extensive and the pages of advertising are off-putting. I was greeted almost immediately by a lead waiter and a young man that he was training. Both were very attentive. They both did something I personally find a little annoying, which was to say something like "excellent choice" upon my selection of items. My self-esteem is fine, I really don't need my ego massaged. I ordered the lunch pepperoni pizza with side salad, and both were good. I followed that with the Dulce de Leche Caramel Cheesecake, and it would be worth the 52-mile round trip just to have that again. The cost for the lunch, including a 20% tip, was $27. As a retired teacher, I find that very pricey, but it was still a good experience. I'd definitely reserve this for only special occasions due to the price.
(4)
Sue M.
The food taste great, the portions are too large. Servers are hit and miss. Service is usually fair to slow. Why is it that EVERY time I eat there I lose ten pounds in the bathroom within hours of eating there!
(3)
Marlene W.
The Cheesecake Factory is one of my very favorite restaurants! My daughter and I normally split a meal and a piece of cheesecake, which keeps the cost down some and leave stuffed, since their portions are big! We always have great meals here and the cheesecake is to die for - yum!!!
(5)
J. H.
So...my wife and I have been avoiding this place like the plague for a few years. We had gone a few times after it first opened, and generally, we were disappointed. The sheer size of the menu should be a red flag for anyone anticipating an enjoyable dining experience. Jack of all trades, master of none. Having said that, with a $50 gift card in tow, we decided to take the kids and give it a shot. The food was okay...my wife was not terribly impressed with her salad, and the corn dogs my girls ordered had a very strong flavor due to the fact that they use all beef kosher dogs. Considering who is eating them, I would recommend using a more traditional dog instead. I ordered the fried mac & cheese burger (curiosity, mostly), and it was decent. The good news is that the service was friendly and relatively on top of things. Honestly, The Cheesecake Factory is too expensive for what it offers, and while I know some people are impressed by the place, I don't see us coming back anytime soon...unless we get another gift card.
(2)
Evelyn H.
My husband and I went there for dinner July 3 to celebrate our wedding anniversary. The wait was about 3 minutes - all the people we dealt with were very courteous and made recommendations on what to order. The menu is huge and the servings are large. We took home enough for dinner the next day. We were stuffed - the food was very good and we had no room for cheesecake which was disappointing. I think we will go back just for cheesecake and coffee (or tea). The strawberry daiquiri was very strong and very good. We will definitely come again.
(4)
Rob S.
I'm probably supposed to hate on the Cheesecake Factory due to its reputation as a soulless chain (a friend refers to it as the Dirtcake F*cktory), but I was honestly surprised at the quality and quantity of the food and liquor I got here. To be up-front, I did not pay for the meal -- my small independent company held our tiny holiday party there. The service was fast and attentive for a possibly annoying group of 15 or so -- I was absolutely shocked that they got everyone's different drink order right. As for the food, I got the whatever-the-hell-farm burger, topped with a fried egg and pork belly. Damn, it was great. I would definitely go here again if I had a group of random family members together in order to satisfy pretty much any appetite -- the menu here is the length of a novella. Oh yeah, and the titular (heh, I said "tit") cheesecake was pretty good too.
(4)
Rachel B.
I realize that the Cheesecake Factory is the type of establishment that people who love and care about food, GOOD food, tend to despise. But I just can't bring myself to hate it! Went here after work today. First plus: Nelson's "Love and Affection" was playing on the speakers as I walked in, followed by other tunes of the late '80s and early '90s. Second plus: we got seated right away. (it was actually quite comical; we walked up, gave our name, then as we were walking away we heard "Jessica, party of two?" It was a bit stupid, but we laughed. It's too bad they weren't doing that to be funny!) Third plus was the service. Our waiter was awesome. We wanted for nothing. The food was pretty good. I had a really fresh, citrusy arugula salad and a frickin' enormous plate of pasta. Then of course I had to have cheesecake. Yum. One hint to staff: you don't have to give me a separate bag for each item! I got a bag for my leftover meal, then a separate bag for the other piece of cheesecake I ordered to go, and finally, when I wanted to wrap up what was left of my own cheesecake, I got a third bag. Watch it, guys! Be greener and stuff. I was expecting the Cheesecake Factory to be out-of-your-mind expensive, but I was actually pleasantly surprised when the bill came. But can I mention that Legacy Village makes me feel queasy? So many cars! So many lights! I felt like I was going to have a seizure. It doesn't have to be Christmas all year round, people.
(3)
Jen M.
I normally avoid chain restaurants but because we were shopping all day at Legacy, our tired legs were ready to bell up to the bar and have a few drinks and eat some grub. On a weekend night be prepared to wait a long time (upwards of an hour). We luckily scored two seats at the bar and sidestepped the wait. The Blueberry Mojito was killer good. Super refreshing and not overly sweet. Bar service was very friendly and fast. And kudos to the CF for having a lighter fare menu...nicely done. I opted for the beet and goat cheese salad and a side of macaroni and cheese. The citrus vinaigrette on the salad was delicious. The macaroni and cheese was VERY disappointing...it was swimming in oil and bland. And it was coated in bread crumbs that tasted like old oil. If the bar would install hooks to hang your purse on, that would be great.
(4)
Victoria N.
I've always been a fan of cheesecake factory anywhere in any state. I love the avocado eggrolls and their tiramisu cake. They have happy hour on weekdays from 4-6 pm with plates for $5.
(4)
Rachael N.
Yes, that's right, I'm yelping about a chain restaurant. As there are no cheesecake factories in Michigan, my friend insisted on going to Cheesecake factory. I've never been that huge of a fan of the place- I mean, it's just a restaurant (always reminds me of Chicago's Grand Lux Cafe) with cheesecake. Meh? Anyhoo, after waiting FOREVER (the hostess SKIPPED over our name! BAH!), we were finally seated and just ordered appetizers. I've never actually eaten the food at Cheesecake factory before- just the desserts. We ate the appetizers and wow, I was pretty impressed! They were all REALLY REALLY GOOD (I know, it's just Cheesecake factory, right? Man, TRY THE APPETIZERS!) We tried: -Ahi Tartare: surprisingly good. I was like, "uh oh, will this be good?" but the tuna was good with avocado, and the side of fried wonton skins that went with it was quite good. The sauce on it was pretty interesting as well. -Roasted Pear and blue cheese pizette: pretty good with the spinach leaves on top. It was kinda strange with the pecans? but still, pretty good. -Crabcake bites- Mmmm. I was surprised at how well these were cooked. Usually crabcakes are dry-ish when they're deep fried, but these crabcakes were tender and just plain good. - Fried macaroni cheese balls- it sounds strange, but omg, so amazing. The deep fried balls explode with cheese, as the mac n cheese is hidden inside the deep friedness. Oh man, so so so good. This was my favorite of the night. For dessert, we ordered the kahlua cheesecake. OMG, SO SO SO GOOD! I'm usually am not a fan at all of cheesecake, but the cheesecake mousse mixed with chocolate and kahlua was amazing. And so rich. We took it home to finish. I was rather surprised at how good the appetizers were. I think I'll just go here for appetizers and dessert from now on. :)
(4)
Quinton F.
I've been to several of this chain's locations and usually my reaction strikes the middle of the road. I have to say however, I have been particularly impressed with this location. The food has always been well prepared, the service above average, and now with the convenient curbside to-go service where they bring it out to the car, I've upgraded my review. This is one chain where we could be regulars.
(4)
Amy T.
The issue I have with the Cheesecake Factory probably makes me seem a bit ridiculous to some, but I think if you hear me out, you will see my p.o.v. I believe that the draw to the Cheesecake Factory is their atmosphere. They spend a ton of money on creating a rich and interesting decor. Okay, the other draw is the Cheesecake. But the real draw is how cool the building looks, inside and out. Given that what they are selling is ambiance, how can they sell advertising in their menu? Their mid-quality meals are totally overpriced, something I am willing to overlook since I feel like what you are actually paying for is the environment. When they sell ad space in their menu, they are removing their right to charge the completely bogus prices that they ask. I can handle ads in menus at local places like the Winking Lizard because they aren't charging you for ambiance. I am completely insulted by the Cheesecake Factory's audacity.
(2)
Bryan C.
I always enjoy Cheesecake factory! I had the Jamaican shrimp and chicken with rice which was very tasty. Then forced down the Snicker's cheesecake! I love that one :)
(4)
Lauren H.
I definitely was disappointed the last two times I have been here. The cheesecake slices get smaller at night...shoot almost nonexistent. You wait forever for a table and then another log wait for you waiter and your food. The drinks are not worth the price you pay!!! Eh, next time I will just save my money and time and go somewhere else.
(2)
Colleen M.
I've gone here a few times and I am never disappointed with the food or service. Ive had the burgers and salads and both were delicious. And of course the cheeesecake is magnificent!!! I always tell people whenever they go they have to get the cheesecake.... it's delicious!
(4)
Anisha A.
This place is busy all the time, even in the middle of the day. Do not be surprised if you have to wait. I'm impressed that this place is so popular considering the food is not that amazing. I've been to two other Cheesecake Factories and this location isn't anymore special than any other Cheescake factory restaurant. I usually order a chicken or pasta dish, and the portion sizes are huge (especially for the salads), but the sauces they use are usually pretty bland. The atmosphere is pleasant and the chocolate bread they serve upon being seated is probably the best part. Overall, good atmosphere, so-so food. I recommend this place to people who want to socialize with a group of friends or family members, but just don't expect to be blown away by the food. If you are craving their cheesecake, you can always skip the restaurant and buy slices at the Giant Eagle in Legacy.
(2)
Lisa H.
The experience wasn't at all too bad, but it wasn't great either. We had about an hour wait, which is expected for Cheesecake Factory. The FRIED MAC AND CHEESE IS TO DIE FOR, which is expected and normal. The shrimp franchese pasta is deliciouss too; however, I had them add in the veggies from Evelyn's Favorite Pasta. Skip the small plate side salad. It's nothing special or delicious. The service was a little on the disappointing side. The main courses came out before the appetizers and one of my friends didn't even get her food. We waited 20 minutes before she even got her sandwich, if anything she should have gotten it first before our food. I know its the not fault of the waiter, but the kitchens. However, it took us 15 minutes to get the attention of the waiter. The waiter was slow to get our drinks and refills as well. The restaurant got 3 stars only because of the pasta and fried mac and cheese.
(3)
James P.
One of my favorite places to dine. Well if you don't mind the wait on the weekend.
(4)
Sumana C.
I've been to different Cheesecake Factories before (in different states) and I don't remember the food being quite so terrible. My party and I ordered the fried macaroni balls and bacon wrapped dates as appetizers, shepherd's pie, a sandwich and salad combo, and Evelyn's favorite pasta as the main entrees, followed by the strawberry shortcake for dessert. Appetizers: The fried macaroni balls were pretty good, but how can you go wrong with fried stuff and cheese? The bacon wrapped dates were NOT good. I've had this dish before (at other restaurants) and have never seen the dates stuffed with parmesan. Bad choice. I love cheese, but the parmesan did not go well with the other flavors. Also, the bacon and the dates were all burned when they came out. We debated whether or not to send them back, but we were so hungry it didn't seem worth the wait for four little dates. Entrees: The shepherd's pie was way too salty and the not at all like a traditional shepherd's pie. It was overloaded with mushrooms and not enough of other vegetables. And I don't understand why the carrots in the shepherd's pie were julienned? It seemed like a poor effort at adding flash at the expense of substance. You'd think you can't really go wrong with a sandwhich and salad, but the bread on the sandwhich was rock hard and actually painful to eat. Evelyn's favorite pasta dish was ok, but I think for the price it could have included a larger quantity of vegetables. Dessert: The strawberry shortcake was okay, but to be honest, I've had better. I did like how they included MOUNDS of strawberries with the dish! Overall, the dishes were overpriced, the portions were big, but the quality was poor. I do have to say that the service was good and the atmosphere was decent, but I definitely will not be coming back here.
(2)
Ermelinda C.
Bland food combined with large portions does not work for me. OK. atmosphere. Consider healthier food please!
(3)
Jenny K.
The customer service is terrible in this location. I came with my uncle and our server was rude. The food was just ok. I love cheesecake factory but I guess not this location
(3)
Peter W.
I don't get it, or rather, I do get it, but I don't care for it. I found the wait to be longer than the food warranted, the service to be lackluster, and the prices to be, um, overly pricy. I can see how this sort of thing appeals to the populace at large. It comes off as a little swankier than the usual crazy stuff on the wall family establishment, and while it tries to be everything to everybody. You want burgers? Sure! Pasta? OK! Cheesecake? You betcha! Did you catch our name on the way in? I realize that most places don't necessarily specialize their menus, and that often the best diner-type places make it a point not to, but I found CF to be mediocre at best on all counts. I didn't even find the food to be bad, just not worthy of the hype, and certainly not worthy of the price. I can think of a couple of great places off the top of my head (Joe's, My Friends) where a comparable meal (and dessert) could be had for a lot less money.
(2)
C.J. S.
Garbage. And this review is for both the Crocker Park, and Lyndhurst locations. Also, I had the same experience in Miami, FL...must be a cheesecake factory thing! I order the same damn thing every time, and they can never get the order prepped right. I get the buffalo chicken sandwich. It is either over cooked (with crunchy fried bits of who knows what that nearly crack my teeth), undercooked, over salted fries, or less fries. A few times when I ordered some ice cream dessert, there was cellophane wrapping in the ice cream. What a way to end dinner than flossing with free cellophane :/ I'll take my business to local non chain restaurants and skip your over priced garbage. I learned my lession, and will think twice when going to chain restaurants. Local independent restaurants is where it's at! EEEEEK! METHINKS NOT!
(1)
Bryan M.
My wife and I hadnt been to the CF in along time, so today we decided to stop in for lunch. Our experience was sub-par in multiple areas. It started off great as we were sat quickly in the bar area, and promptly greeted by our server Nancy. We ordered a water and an Iced Tea (Black). The tea was excellent, which is often not the case at restaurants. We started off with the Fried Mac and Cheese. We had enjoyed this before and were not disappointed as we munched away on that and the free bread. Slowly, but surely everything went downhill from that point. Nancy, began to fade in and out of the afternoon, barely sayign another sentence to us until we asked for our check. I rodered the Chicken nachos, which arrived first with no Chicken, no Guacamole, No Picio and No Sour Cream. 2 Minutes later my wife's Chop Salad arrived. It was drenched in dressing and she only ate about 1/5th of the offering. 10 minutes later my nachos arrived correct, except you could tell they were the same nachos (now 10 minutes older) withgreasy chicken and toppings on it. It was not a very great dish to begin with, it looked like it had been put together by a 14year old after school in their parent's kitchen. Overall, the entire meal has put my wife and I off this restaurant, and I sincerely doubt we will return.
(2)
Sanghita B.
Loved the avocado egg rolls. Unique flavor. Kahlua cheesecake was out of the world!
(4)
dick k.
Well had a craving for cheesecake tonight so the obvious choice other than firing up the oven and waiting a few hours was cheesecake factory. As always the cheesecake was amazing. As for the appetizers and entrees well... it was corporate food to a t. Not that i didnt know what i was getting into. We started with the spinach artichoke dip which for most places is a safe bet but it was very bland. Next were the entree's. I had the New orleans Shimp over rice. It had a very good flavor and was light which is is what i was looking for. The shrimp however were over cooked, but still tasty. My wife had the largest salad ive ever seen. It could of fed a small army... but it was a salad pretty hard to screw that up. All in all ill be back for my once every 3 month visit
(4)
Jay F.
Food was cold, service was non- existent, and the hostess was incredibly preoccupied with her cell phone than seating anyone. Will pass this mega-chain next time.
(1)
Cory K.
Great food, their cheesecake selection is unmatched, just be prepared to work it off the next day.
(5)
Erin R.
2 stars for the overall experience. The wait times are unreasonably long. The food is generally pretty good, depending on what you get. The menu is HUGE, so there is something for everyone here. But, this place is always crowded (lunch, brunch, dinner...always!) The hostess said the wait would be 10 mins, and we ended up waiting 30mins - we arrived at 5pm on a Thursday. However, the table service is consistently excellent. Their salads are huge and usually great. I would recommend patronizing another restaurant - there are plenty of places with just as good service and food, and no wait times at all.
(2)
Matt M.
Wait wasn't too bad, the food was good, and the cheesecake was great.
(4)
Raquel T.
The wait wasnt that long despite the number of people actually waiting. The food was good and could have probably done without the appetizer. The reason for the three stars is because the cheesecake tasted like something bought off the clearance bakery rack at walmart. It didnt taste fresh at all and it seems they pride themselves more on the number of flavors of cheesecake rather than the quality of cheesecake.
(3)
Hana G.
Kinda disappointing. Some of my friends rave about this place, some hate it. After eating there a second time I decided never again. The orange chicken and fish tacos were not good. The meatloaf...yeah, the meatloaf of all things, was the only decent thing we ordered. The cheesecake is great, I must say and the smoothies are delicious.
(2)
Joe G.
Not sure why everyone has given this place low marks. They have good drinks, a huge menu with plenty of variety and the meals Ive had have always been good, large portions to boot. Cheesecake is excellent as well. For a chain restaurant its definitely worthy of four stars and as crowded as it gets on the weekends should tell you the same.
(4)
Kimberly K.
people talk about some fancy pants dessert when they talk about this place. what do i talk about? ...really good pork tenderloin. what? you're going to the cheesecake factory, you say? they have really good pork tenderloin. hahha. i just said tenderloin. oh. i guess they have good dessert too. but i mean, the PORK.
Takes Reservations : Yes Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Dinner, Dessert Parking : Private Lot Bike Parking : Yes Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Classy Noise Level : Loud Alcohol : Full Bar Outdoor Seating : Yes Wi-Fi : No Has TV : Yes Waiter Service : Yes Caters : Yes
Stanford L.
Great place to go for a good meal the lemon aide is to die for great away a good time there we buy gift cards up to 200.00 worth cheese cake what can I say great deserts
(5)Anita H.
A table for two was a less than ten minute wait at 4:30 on a Saturday. Once we got to our table we sat at our table we were told our server would be right with us. 5-minutes in sitting time a different server with a giant flower in her hair said our server would be right with us. 10-minutes in that same server gave us some water. 15- minutes in we walked out. I don't understand how this happened. We were looking forward to a delicious meal and received nothing but disappointment.
(1)Taylor P.
I only have one complaint is that they are always so busy! Rightfully so when they have a huge menu that can accommodate even the pickiest eater. It's one of those places I love to go for my birthday dinner to indulge on appetizers a meal and cheesecake that I usually have to take home after being stuffed. Even their drinks are delicious. If it is too busy try snagging a seat at the bar! The bartenders are always super personable and friendly! It's a place I like to go to again and again and try something new. IT's ALWAYS GOOD!
(5)Cortney R.
So I usually balk at cheesy (no pun intended) overdone chain restaurants like this because they tend to put on a show and trick you into thinking their food is good when it's really not. Cheesecake factory, while overdone decor wise, is not like that. At least not at this location. I had a business meeting here yesterday with several colleagues during lunch time. We made reservations for 10 and they had our table ready when we arrived. They were prompt about taking our drink orders which I really appreciate because I was parched! We also ordered two appetizers. One was a chicken lettuce wrap type dish which I didn't care for. The other was a tamale appetizer which was heavenly. I could have eaten the whole plate by myself. If you like Mexican food, you have to try this! I already planned to come back just for this dish. After looking over the menu for a long time (because it's a huge menu; like reading a book!) I decided on the hibachi steak with shitake mushrooms, bean sprouts, and a side of wasabi mashed potatoes. The food came out fairly quickly considering we placed 10 orders and the place was pretty busy during the lunch rush. My steak was cooked perfectly medium rare and was so tender. It had a glaze on it that was a little sweet and I appreciate that it wasn't drowned in the glaze. It was like they brushed it on so there was just a hint of it. The wasabi mashed potatoes were great! Being wasabi, I expected them to be spicy but they weren't at all. They had the flavor of wasabi without the spice which was a nice compliment to the steak. Last, but not least, we ordered cheesecake. You can't go to The Cheesecake Factory without trying the cheesecake! They have several different flavors and there's definitely something for everyone. I got the dulche de leche cheesecake. If you're unfamiliar with that, it means caramel basically. It came with nuts on it and fresh whipped cream. DIVINE! Because I was so full from my meal, I was only able to eat half of my dessert so I saved the rest for today which I will happily devour when I get home from work tonight. Our waitor was very attentive and he didn't seems to mind all of our special requests and our need for drink refills every time he turned around. He was also very helpful when some of us asked about certain menu items and suggested some of his favorite dishes as well. Overall, it was a wonderful dining experience and I look forward to bringing friends and family back here to enjoy all the deliciousness that The Cheesecake Factory has to offer.
(5)Ben S.
One Saturday I sat at the bar for lunch. There was no wait to sit there (or in the dining room for that matter) and as soon as we sat down the bartender approached and welcomed us. We ordered our food and afterwards the bartender specifically asked us if we wanted bread. We said yes...but bread never came. We ordered the appetizer Chicken Lettuce Wrap Tacos and chose the Asian style. The lettuce leaves were large enough to hold all the fillings successfully. They were filled with grilled chicken and then you could pick one of two types of flavors. We chose Asian which included carrots, bean sprouts, cucumber, cilantro and rice noodles. One spicy cashew and one sweet cilantro sauce came with it. These were good. For my main I ordered the lunch portion of the Shepherd's Pie. I'm not opposed to non traditional SPs, I love them in fact, but this one wasn't good. Mashed potatoes were placed on top, but not covering the entire top and not baked on. Peas, carrots, zucchini and onions were mixed in the mushroom gravy below the potatoes. The mushroom gravy flavor was noticeable. This was all good. The meat however, was not ground beef as the menu description simply indicated. The meat was a broken apart flame-grilled hamburger. I could clearly taste the flame grilled aspect of the meat. The meat was also not in crumbles, but was in chunks as if literally a hamburger had been grilled and ripped apart. Between the flavor and the texture of the meat the dish was ruined.
(2)Dennis G.
From food to staff to that insanely delicious cheesecake, this place lives up to its reputation. I highly recommend it. But go early, especially on the weekends. Popularity brings long wait times. But it's worth it!!!!
(5)Kate C.
Is it possible to have a heart-healthy yet delicious meal at Cheesecake Factory? Why yes of course. A meal for two: - Guacamole for $12, swap chips for celery at no extra cost. You can see chunks of avocado. - Miso salmon, which Michael Ruhlman so enthusiastically endorsed. Lunch portion for $14. Request to reduce sodium and fat. Both dishes still come out delicious. Take a Godiva chocolate, Reese peanut butter chocolate, or original with strawberry cheesecake to go? At your own discretion.
(4)Simone D.
I love the consistency of Cheesecake Factory. The menu is the same at every location, I'm impressed with the service at every location, and my meal tastes great at every location. The cocktails are expensive, so don't bother unless you wanna break the bank. The best meal I've had at a Cheesecake Factory is the miso salmon. I highly recommend it. No other meal has disappointed but this one blew my mind. Also, try the mango key lime cheesecake. It's underrated.
(4)TN N.
I like to come here for the atmosphere and the food is good, but I don't know why every one of my visits are awful due to poor service . This particular Cheesecake Factory is 7 mins from where I live so it's very convenient for me, but because of the poor service I have to drive all the way to Crocker Park.
(2)Jocelyn W.
Cheesecake factory's a solid. I got the shrimp scamp and steak duane. I keep trying to write Diane and it keeps saying Duane. Now I'm gonna google steak Duane cause I like all different names of steak. It was amazing! And the crab bites (6 bites) Zucchini fries, hubs got Louisiana chicken pasta or something, and Adams peanut butter cheesecake. I mean the wait right?? The parking right?? We all know this right? Staff always nice. Can't comment on the bathroom situation, didn't visit. Tho I enjoyed cheesecake tv while i waited. We went on a Saturday arriving at like 4:15pm 45. Minute wait. Pretty much spot on. Ok.. Here's the prob.... While I was waiting! People! Get up! Get up and let and old person sit down! How about seriously a 75 year old grandpa? Nope How bout an old man with a cane??? Nope Oh... Oh... Mr young meathead? Sat there the whole time girlfriend stood in uncomfortable boots? Good grief. Grandpa with kid on shoulders? Stood. Mother holding child and purse? Stood. Couple in thirties sat the whole time playing clash of clans oblivious to themselves, each other and their surroundings. Cheesecake Factory always a solid. Humanity??? Not so much.
(5)Aaron B.
It has an interesting decor. The business casual dress of the staff adds a unique flavor. They have a large lunch/dinner menu that won't disappoint. The dessert menu lives up to the reputation.
(4)Tim S.
Normally I come here at anytime and the foods great, today on the other hand was another story.. Sat down once our waiter came he quickly took our drink orders , upon returning he asked us if we were ready which we've only been there for about a minute and 30 seconds we said we needed some time but we put in an order for the garlic bread. He then moved directly to the table next to us which he then took there order which was less then 60 seconds then returned to us to ask if we were ready. He rushed us yet again so we just orderd . then after he brought us the house bread which consist of the wheat bread and the white bread, except they were out of white bread so he just brought the wheat he said no apologies or anything. I figured okay not a big deal because I like the wheat. But this time it was extremely stale I mean hard as a rock , didn't eat it which again I didn't care much as its bread. Soon which he returned with our garlic cheese bread immediately we noticed it was very burnt but we erceeded to eat some, it was soaked in oil on the inside completely rushed just terrible. After which I just asked for the check so I could pay for the drinks and terrible bread and leave. He brought the check with the burgers still on it before we even got the burgers. I said no I would like to cancel and he said okay walked away, I waited a few minutes to still pay in which he didn't return so we just left. He had almost a short Seth rogan haircut and glasses terrible. The best guy is the guy with the pony tail , I once got a burrito and didn't like it and still tipped him 10 Anyways very hesitant to go back Everything was completely rushed and it was only 10:30
(2)Brian G.
Yeah, I know it is a chain. I get that. But this location is special. Everyone is extremely friendly. The menu is incredibly large, and I have never been disappointed. Their signature cheesecakes are simply incredible. There are dozens to choose from. You will not be disappointed.
(4)John P.
Went for the first time last weekend, here's a summary of my visit: Pros: - A wide variety of choice of food. - Food and cocktails were very well made and very tasty. - The building and decor is lovely, very spacious, high ceilings and cool which is great on a hot day. - Service was excellent and food was out in great time. - Nice bar area for when you're waiting. Cons: - Cheesecake was pretty underwhelming for a "Cheesecake Factory". I have had better from Acme. - Menu is overwhelmingly big. - Drinks are very overpriced. - Food is pretty expensive too. - Had to fight through a hoard of teenagers to get inside - Busy, chaotic and crowded in the foyer, not a welcoming feeling at all. Summary: A nice place to eat, I will return. They need to cut down the menu and the pricing too. If you're going to charge that much for food and drink, improve the quality of your cheesecakes, quantity of the cocktails and do a bit of crowd control!
(3)Nicole S.
I always work late and there aren't many restaurants in the area that are still open for dinner when I get off and if they are open normally when you go places late they are always rushing out the door or the food is horrible. This is one of my favorite places to get a late night dinner after work. The staff is always so friendly and efficient. I normally order the Louisiana Chicken Pasta and the Godiva Cheesecake. No matter how many times I got the food and service is always wonderful. Thanks Cheesecake Factory for all the wonderful things that you don't to be great all the time.
(5)J S.
Food is for the most part always good, but the service is not always good. Not sure if the restaurant doesn't employ enough waiters, but more often than not, the waiters r rushed n disappear 4 long periods of time. The waiter we had two days ago said he had 7 tables. Well, no wonder he couldn't come to our table very often. I go to a restaurant because I'm hungry n want to eat. I dont like waiting n waiting for a waiter repeatedly. The food here is also not cheap. CCF is fairly expensive.
(2)Kyria M.
From over two hours away, We had calvin c as our waiter and he was amazing! Such a great, friendly guy, that is amazing at his job! Defiantly needs some recognition. Everything was good but thanks to Calvin we had a wonderful time!
(5)Rich G.
As much as I hate chain restaurants, Cheesecake Factory is definitely an exception. The menu is longer than the Declaration of Independence, and just as American with choices galore. And the cheesecake? Yea more calories than one should consume per week, but well worth it. Always have good service experiences, but usually on the weekends the line is out the door so they don't care much for taking reservations.
(5)Liz J.
I have been to the Cheesecake Factory many times and many locations, but I noticed I've never reviewed it! I'm in Cleveland on business and went with a few coworkers so thought I'd do my review now. My experience at this location was great. It was the first time I've never had a wait once I came in,(not sure if that's a good or bad thing lol). I ordered the fried zucchini, the chicken Alfredo with sun-dried tomatoes and 2 cheesecake slices to go! The white chocolate raspberry and the red velvet cheesecake. (I definitely preferred the white chocolate!) the zucchini was wonderful! Not overly breaded or dry on the inside! Also, although I got a pretty usual past, the sun-dried tomatoes gave it the kick it needed with that delicious sauce! (I specifically asked for them). *pat on the back* I always enjoy this restaurant, it is pricey but well worth it! Plus, I allllways have leftovers :)
(5)Abra M.
Service and food always consistent... Never a bad meal and never had anything twice .. just a great place.
(5)Ebony J.
I love this place!!!!! It's so nice and lovely! My friend took me here for my birthday and the food was amazing not to mention the exceptional customer service! This place is to live for!!!
(5)Mandi T.
Has a little bit of everything. Pasta, steak, burgers, special entrees. They even have a healthier menu which unlike a lot of restaurants has quite a bit to chose from. Most entrees are around $12-15. I think burgers are under $10. Adult beverages are in the neighborhood of $10, aside from beer. I had the Chicken Madeira which equaled fantastic!! Chicken breast covered in melted cheese with fresh asparagus on top in a mushroom sauce served with mashed potatoes. Plenty to fill even the hungriest of bellies! Other guests in the party had steak, fettucini Alfredo, chicken piccata and farfalle with chicken and roasted garlic .. All thumbs up! There was not sit of talking going on once the food was on the table ;) For apps we had the nachos and the cheesy garlic bread and they were delicious!!!! Honestly would go back for just that and drinks alone!! Oh! Can't forget the Cheesecake! I'll sum it up in three words: Don't. Skip. It. Service was slightly above par I would say. Will definitely return! But go when the wallet is full, dinner for 5 with 2 adult drinks, apps and dinner was over $200 including tip!
(4)Mariko M.
I totally forgot that I ordered the Fettucini Alfredo with chicken so I ordered it again. Don't bother ordering the chicken (extra charge) as it doesn't add anything to the pasta. A nice surprise was the Cheesecake Factory House Red - for $30 a bottle, it was quite good. I usually don't drink wine and ended up having two glasses of it. I got a Raspberry Chocolate Cheesecake as take-out and my sister and I shared it later in the evening. For $7, it's expensive, but perfect for a sweet tooth like me!
(3)Omid N.
We came on a very busy and loud night, lacked with middle-aged people. I didn't order much, since there wasn't anything that intrigued me enough in the entree section. I had the spinach artichoke dip, something I've enjoyed everywhere I go and can't get disappointed with. Everyone else had large portion sizes. Even though it was an extremely busy night, we still got our food relatively fast!
(3)Alex T.
Huge portions!!! A bit pricy but with the amount food I guess it makes some sense. Would recommend also coming early as they are usually packed and you would need to wait. They don't take reservations so that's a real pain.
(4)robert b.
Huge menu with many choices. The problem is that portions, while large, are sparse on important contents. Salads are mostly lettuce and other inexpensive ingredients and prices are high. This place used to be better.
(3)Candace M.
Full disclosure: previously, I've been pretty unimpressed with the Cheesecake Factory. I went a couple of times in high school, and a few times in college. I usually ended up getting a pasta dish, and being like, "That was how much? And it really wasn't very good. Overrated, overpriced, hmph!" Well, I must say, either my perspective has totally changed or the Cheesecake Factory has stepped their game up. Last time we went, I got a roasted beet salad. I had been telling my companion about my disdain for the Cheesecake Factory, and I had to eat my words. The salad was delicious, our bread was delicious, and we overall had a wonderful time. This last time, we went for my brother's birthday - he is a HUGE cheesecake fan. We went around 5 on a Friday, and luckily missed most of the huge rush (and by that, i mean it was only completely packed, not overwhelmingly packed - by the time we left, it was overwhelming!) We had a party of 7, which is an awkward number to have. But they seated my family right away, no wait at all. And when I got there, I got the awkward chair added onto the booth. Despite this, no one ran into me even once, wowzas! Anyway, our food was absolutely delicious. I got this mushroom burger with a side garden salad. The mushroom burger had swiss and another type of cheese on it. I was a little worried; I'm not a huge fan of swiss. I tried it, though, and I'm so glad I did. It was DELICIOUS. LIke, up there, one of the best hamburgers I've ever had. Definitely exceeded my expectations. The garden salad was great, too. All big, leafy, mixed greens. I hate when you go somewhere and they give you this dinky little wilted salad with brown spots, made largely of iceberg lettuce. Ick! Cheesecake Factory did not do that. Even the blue cheese dressing that I had on the side was great; real chunks of blue cheese in it! Everyone in our party seemed to really enjoy their meal. As for the dessert, I think it speaks for itself. I got a slice of Linda's Fudge Cake. I don't really like chocolate cake, but I always get it here; beyond a normal slice of chocolate cake! Everyone else seemed pretty content with their cake, and we all ended up taking it home; huge portions of cake following huge portions of dinner! What an excellent problem to have. Our waiter, too, was extremely attentive. Very friendly, constantly taking things out of our way, refilling our drinks, etc. Really outstanding service. Overall, I am impressed with the Cheesecake Factory. Is it the cheapest meal you can get? No. Is it a chain restaurant? Yep. Will you have to wait? Probably. Is it still well worth a visit? Absolutely. I'll be coming back!
(4)A A.
Always great food, great staff. Very friendly place. The bathrooms can be better cleaned and stocked but they have very high traffic levels. Children have great options, too.
(5)Frugal F.
Waited 45 minutes for a table even with reservations, and this was a thursday evening. The food is good, huge menu selection with unique items. The dishes are over-priced for the amount of food you get.
(3)Jay S.
Perfect service! The food was wonderful. The Cuban wraps were awesome!
(5)Yelena D.
The food is good but they need to learn how to take reservations. A 2 hour wait is just not acceptable.
(2)Krista C.
Gone downhill, The floors and tables are always greasy, and my salad had a distinctly grey tone.
(2)Eugene T.
Went there on the urging of my 8-year old. He really liked their kids grilled chicken and fries and he wasn't disappointed. My wife and I got their tuna carpaccio and chicken samosa. Tuna was awesome, samosa was terrible (we sent it back and to the server's credit it was taken off our bill). We also had their hibachi steak - highly recommend it. Had that dish many times and never disappoints. So good visit overall, much improved from our last visit
(4)Kathy C.
This is an elegant place. I had a good time with my family there. The prices are reasonable. The customer service is extremely great. However, we had to wait a little long (sometimes) to get the food.
(4)Yuanjia Z.
This cheesecake factory is PRETTY busy - they have a long waiting line even at 9PM! It's crazy! So if you dont want to wait for long, just call and make a reservation. Being a chain restaurant, it is pretty successful I would say. They provide big portions and their steak has always been good. I would strongly recommend their rib eyes. BUT they overcooked it a little bit last time, which was a bummer for me. The waitress was very friendly and nice to us!
(3)Amy S.
I haven't had Cheesecake Factory in forever; honestly, I stay away from most chain restaurants these days. However, it's what the family wanted and I was up for it, too, since it had been so long since my last visit. We placed a big order to go and ate at home. The bread was delicious, as always. The food on the other hand, was average. I wouldn't rush to go eat there but they always provide a decent meal. The menu is literally a book, so it will please ANYBODY. We finished off the meal with several pieces of cheesecake which was a pretty good end to the evening. I won't turn down another meal here, but it' just wouldn't be my first choice, either.
(3)Scott K.
We went here for lunch with some friends, and I left with serious, serious sticker shock. I knew it was touristy in advance, but I've never paid so much for food that wasn't on another level entirely. Also, the menu is absolutely overwhelming for someone like me who has difficulty making mealtime decisions. It was like they had every kind of food you could ever want, and I don't think of that as a compliment.
(2)Natalie S.
Very much enjoying the "Skinyliscious" menu - makes ordering so much less treacherous so so many things sound pretty healthy but turn out to be terrible for you! Ordered a burger and salad, and my burger came out well done (ordered medium-rare) and they quickly solved the problem. Salad and dressing were great! Cheesecake - raspberry white chocolate truffle - AMAZING
(3)Joan C.
I think The CCF is a little too expensive for bar food, and I got the worst headache from my drink with what was supposed to be Grey Goose vodka. They need to check there bottles. I don't get headaches from top shelf liquor normallly. The lighting in this restaurant is horrible. My husband and I could not even see our menus. OK if you are just hungry and want to spend a lot of money on chicken, burgers and pasta. My advice is to go to Ruby Tuesday's or Apple Bee's, better value for your money.
(2)Kristin R.
Whenever I can't decide what I want to eat..I come here...they have a pretty big menu
(4)Jasmine R.
Absolutely love this place. Just come see for yourself. My husband and I just discovered their brunch and come every other Sunday after church. Never a long wait.
(5)Anita T.
Service is pretty good here and attentive. Packed on Sunday so make sure you have time. They accomodate allergies be very clear when explaining.
(4)Soly Z.
Predictably good with one of the most extensive, yet consistently delicious menu options. No matter what you are craving, chances are, you will find it on the menu. The Chinese Chicken Salad is HUGE and can easily feed two or three people. Oh, and the cheesecake isn't half bad either. We always take a slice home to enjoy.
(4)Melanie M.
Though the prices are high and the menu is massive the food is well worth it. Our meals were delicious and the service was wonderful. I highly recommend it.
(5)Oksana M.
Good options to choose from the "skinnylicious" menu and the salads/foods are under like 590 calories. I got the factory salad with no bacon and it was very good. The other salads that are listed in menu are around 1000 calories for just a salad. Can't imagine how much calories is in the rest of the menu. :0
(4)Chocolate L.
Okay who would even complain about this place?? the food is beyond delicious and amazing and the service is always friendly and nice! No complaints for this place! I would eat here everyday if i could!!
(5)Rob R.
First time eating here for me. 6:30 pm on sat night and parking lot is packed yet we only waited 25 min for table. It is beautiful inside with stone columns and masonary walls and ceilings , but these surfaces make for a noisier than average room. More items on the menu than I have ever seen, found at least 7-8 meals i wanted to try though. I settled on the Cajun Jambalaya Pasta and my wife the Chicken Bellagio. Warm bread came out first was very good and our meals arrived about 20 minutes later. I started on mine before I realized it was not what I ordered. I confirmed thus with the waiter and he offered to get me what I ordered but I really liked those first few bites and decided to keep it(Louisiana Chicken Pasta). It was easily the best dish I've had in years anywhere. My wife loved her meal as well. We ordered cheesecake to go and enjoyed it later that night. The entrees were priced fairly but lemonade was 5$ and cheesecake was 7.95 per slice which was on high side for me . Waiter was friendly but could've been more attentive. In spite of few negatives ultimately I want good food and everything I had this night was delicious and full of flavor. Hope to return soon just wish it was closer than an hour away.
(5)Beth R.
We've been here a handful of times and last night was the first time I've been even slightly disappointed - first waiting an outrageous amount of time for appetizers and then getting what looked like the chicken lettuce tacos instead of the Thai lettuce wraps. However, the menu is freaking giant and the food is always delicious. I tried the tuna tataki salad last night because it is one of the healthiest things on their menu and I was not at all disappointed. My husband's tomato and basil pizza left a LOT to be desired, though. This is a great place to take people that have weird likes and dislikes because of their huge menu. If you can't find something you'll like here, you just straight up have issues.
(5)Gina C.
I've eaten at this Cheesecake factory maybe a dozen times since they opened, and had always had good experiences. I went for lunch this past weekend for the first time in a few years, and was very unpleasantly surprised. The atmosphere (and wait - 15 minutes for 2 people at 2:30pm) were pretty much what I remembered. The food, however, has really gone downhill. I used to love their fish tacos because it seemed like this was the only place I could find that didn't insist on serving them breaded and deep fried and drenched in mayo. They were completely unappetizingly plated this time. There was hardly any slaw on them, and what was there was warm and soggy. My husband's chicken parmesan sandwich was good, but the fries that came with it were pretty much on par with fast food, and the portion was very skimpy compared to what is typical of this restaurant (and price). The highlight was the option to get the small plate appetizers. We had the chicken samosas (4 of them for about $6), which was just the right size for 2-4 people. More restaurants should offer appetizers and desserts in small portions, and I would definitely order them more often. The service was adequate - not bad, not great.
(2)Mohammed K.
It deserves four stars,service is good ,food are awesome especially when you end it by a wonderful cheese cake , this is special , I never taste a great cheesecake like in this place , highly recommended.
(4)Doug R.
When here on a quiet weekday and I have to say the time means nothing. The serve was horrible and the food was not brought to us in a timely manner. Quality of food was its normal fair, but the reason to go to the cheese cake factory was always for the cheese cake. Serve was so bad we asked to speak with the manager and I must say he was a condescending jerk to put it nicely. This location has fallen so badly i would be hard pressed to ever go there for just a cheese cake. Too bad a good idea has been franchised and in personalize to the point where a once big admirer may never go back again.
(1)Kelly R.
I'm not a big fan of chain restaurants, but my husband loves the Cheesecake Factory, so I indulge every so often. I've never had a bad meal here, but as other Yelpers have mentioned, the menu is huge. My favorite dish here is the Jamaican Black Pepper Chicken and Shrimp. The referenced proteins arrive bathed in a wonderfully spicy sauce, accompanied by a mound of white rice, blackbeans, fried plantains and mango salsa(I always order extra). I also order a vegetable side (green beans, this time). The portion is huge and because the plantains and salsa are sweet, I typically don't crave dessert (no cheesecake), after eating this meal. My husband had the thick cut pork chop and mashed redskin potatoes w/spinach on the side. He thoroughly enjoyed his meal. All in all this was a pretty good meal.
(4)Mike N.
This chain probably reached its peak about 2006. This location is still very crowded on a regular basis. Huge menu, somewhat confusing at times. It does have a health conscious menu which is nice. Then there are the cheesecakes -- yummy and certainly not healthy. Service is OK, not spectacular. We have used the curbside pickup option here. Sometimes the folks are confused upon delivery, but the food transports well. Overall, OK experience.
(3)Tim W.
Breaking News! The Cheesecake Factory finally has a kids menu! It is for kids 10 and under and includes a drink (choice of a soft drink, milk, apple juice or lemonade) This is what is offered: Food choices are: Roadside Sliders $5.50 Fried Chicken Sliders $5.95 Mini Corn Dogs $5.50 Pasta with butter & Parmesan cheese $3.95 with Marinara sauce $4.95 with meat sauce $6.95 with Alfredo sauce $6.95 Kids Quesadilla $5.50 with chicken $6.95 Mac & Cheese $5.50 Chicken Strips w/ fries $5.95 Cheese or Pepperoni Pizza $6.95 Grilled Cheese with fries $5.50 Grilled Chicken Breast with potatoes and a vegetable $5.95 Desserts are: Ice Cream $1.00 Mini Hot Fudge Sundae $2.00 Kid's Strawberries $2.00
(5)Kris P.
After Sushi Rock rudely turned us away. We headed to the Cheesecake Shack ... err... uhh Factory... hoping it was still open. Craving steak and drinks we needed somewhere asap as it was getting close to 11pm. The dreaded drop-dead kitchen hour when things close and restaurants become sparse. Thankfully--there is always time to eat good in the neighborhood. Wait. Wrong slogan. Anywho. It was A-ok. We had Firecracker salmon rolls and mac and cheese to start. A nicely cooked Ribeye steak, bloody rare, with snow peas and carrots. Then finished it all up with an apple crisp. Decent. Saved us from being exceedingly hungry and pissed off at Sushi Rock.
(3)Henrietta N.
Okay, so I had to give at least one star because my food was amazing. However, my sisters was disgusting. She got an omelet, the egg was way over cooked and had what was like a rubbery skin and the potatoes were rock hard. We complained to the waitress who spoke to a manager and got it taken off the bill. Now I wouldn't hold that against them since they did provide a solution to the bad food. However, a manager never came over to talk to us about the situation or I would have mentioned the awful service we received. Twenty! Yes twenty minutes after being seated our server finally greeted us and took our drink order. Since we were hungry I took that time to order an appetizer. Took another ten minutes to get a water and cup of coffee. Finally got to order. Waited yet another ten minutes for our appetizer that was brought by another tables server. She never came back to check how the app was and our drinks stayed empty for a long long time. Then our main food came again the server from another table brought it as ours was no where to be found. The table next to us commented that they just wanted to pay and leave. Finally she comes back and just says "oh I'll get you more water." By the time we got that we were done with our meal. She never once asked how it was or my sister could have told her and not sat there hungry the whole time. But by the time she addressed the situation we were just annoyed and wanted to leave. We wanted dessert but couldn't justify being there any long or making our bill higher and then having to tip her any more money. For the prices they charge I expect good service and on this day we left angry and one of us still hungry. I'd never go back, but I will give a second chance as I can't imagine service is always that terrible. How does a manger after getting a complaint about food not go to the table and talk to the customer and apologize? Or how as a server who relies on tips do you ignore your tables. This whole experience took us an hour and forty five minutes, no excuse. You shouldn't have to wait twenty minutes to be greeted and places a drink order. We just went here yesterday.
(1)David C.
Pretty decent. Good sweet potato fries. Service at times was slow but generally pretty good.
(3)S Z.
The food has been good every time we visited this location (hope we don't have a bad experience after writing this review lol).
(4)Dave J.
Great service, huge selection and perfect for family dinners.
(5)Muslimah K.
Awesome spot ... great ambiance ... hang out with my friends and family whenever I'm in town... Great food and service... large portions always have some to take home... Desert of course the best! Strawberry shortcake is a fav...
(5)Bob B.
OK, so, sometimes the stars just line up right. My wife and I had a great experience at The Cheesecake Factory in Lyndhurst, OH. We pulled in to the parking lot that looked more like a beehive at rush hour. In our 1st pass a choice spot is staring at us mockingly (thinking there's certainly a wheelchair symbol adorning it). Nope, we pulled right in. Now we're 50ft from the door and already wondering what the "little people" are doing. The mass of patrons was akin to Black Monday on the floor of the NYSE waiting to get the little flashy "you got a table" doohickeys. We get our doohickey after a few flying elbows and head to the bar. Again the place is packed. Startlingly and without explanation the bartender gets MY attention to get our drink order. Huh? Do they think I'm Michael Jordan (only a tad shorter with a melanin deficiency)? No sooner do our martinis hit our lips a table becomes available right behind us. Our waiter, Dan, tells us we can pop a squat right here for dinner instead of waiting out our assigned 45min doohickey Purgatory. Assuming this is some sort of cruel joke, we sit anyway. We experience one of the best orders of calamari in our vaunted calamari eating careers. Our dinner orders were taken swiftly and arrived in a timely fashion. For the 1st time ever I asked for a take-out box because I wanted to re-experience my dinner (Caramel Chicken) yet again tomorrow. Our server, Dan, allowed us the right amount of privacy and attentiveness making the whole experience that much better. Since we were stuffed to the gills, we opted to take our cheesecake to go. I can't promise the same experience if you go to The Cheesecake Factory. But now I know it's at least possible! P.S. Thank you Jim and Michelle for the gift card.
(4)Lindsay H.
I moved from California to Cleveland recently to return to school, but when I saw Cheesecake, it just reminded me of home. Being inside (do all Cheesecake factories have the exact same layout?!) felt exactly like being back in SoCal so that was already an A+ in my book. The food was reliable as always and like always, their wide range of culinary selections can please all types of palates. Service is always great and obviously dessert is a must-have. Thank you Cheesecake for being so reliable and tasting and feeling like a big comfy fatty slice of home. Oh I got the special (chicken da vinci? or something like that) which was breaded chicken on pesto pasta with arugula and pancetta. It was comforting and delicious and a massive portion so I was happy. I also recommend the godiva chocolate cheesecake and I also love their shrimp scampi.
(4)Lizi C.
I find the Cheesecake Factory to be one of the more tolerable chains. This time around I ordered the fish tacos and he ordered the chicken and shrimp jumbalaya. I've had better fish tacos, I've had worse. These fish tacos were somewhere in between. Neither dish knocked my socks off. I guess it was good enough and the price is right given the sheer quantity of food that you are given. The bread is always warm and soft and I have no issues with the service. We came around 8pm on a week night and didn't have to wait. I think the Cheesecake factory is a reasonable choice to go eat if you with a group of friends just because the variety on the menu, the nice ambiance and they are relatively inexpensive. (Most entrees around $11-16).
(3)Doug N.
Been a Cheesecake Factory fan for awhile. Normally get the Jambalaya but decided to break the routine and ordered a salad. Very large and very good and still had room for the chocolate raspberry truffle cheesecake. Wait is always somewhat of an issue and there were open tables with no one at them, when I arrived.
(4)Lisa O.
Patio, huge menu, and awesome drinks... Cheesecake Factory is always a good choice.
(5)Rodney W.
Today, I ordered some fish tacos from Cheesecake Factory and I used their curb-side pickup service. The service was prompt when I called and when I picked up the food. They were pretty quick about getting my food out to me as I called one hour in advance. The fish tacos were average or below average. I really disliked the texture of the tortillas. Actually, I don't think they were even tortillas. I'm not sure what they were, but they were not the fresh, steaming hot tortillas that I know and love. Taco Bell serves them too, but I still do not know what they are. They're moist and a little bit squishy with very little flavor. Anyway, I didn't detect fish in the tacos at all when I bit into them. I added some black beans and rice to each taco, and apparently, I was able to smother the puny fish, which I did not taste at all. The flavor wasn't that great. The cilantro did help a little though. Normally, I would expect nothing but excellent food from the Cheesecake Factory, but now, I don't know. All the other times I have eaten here, I have been delighted by the portion, but this meal wasn't nearly as good as past meals. I will not order the fish tacos here ever again unless they overhaul them. It was a filling meal, nonetheless.
(3)Pat P.
The cheesecake almost convinced me to go 3 stars, but it just wasn't enough. The service has been hit or miss, but is more often than not ok. The food on the other hand, has been a letdown every time I've gone. Nothing so terrible that I've had to send it back, but nothing that I would want to get again. And with the price they're charging that's unacceptable. Carryout cheesecake is my only recommendation here.
(2)Corey F.
New to this location but The Cheesecake Factory is one of my fav's. Large menu, unique decor is always a nice change of pace. Miso salmon, club & Tex next egg rolls are the best.
(4)Pier R.
Our server was David Allen. We visited on July 30,2013. This guy was EXCELLENT. He showed real enthusiasm, good menu knowledge and was fun! We watched him show this same attitude at both large and small tables. Our meal was great (bowtie pasta dish and chicken madeira) and we gladly left a large tip for which our server expressed sincere appreciation. Good dining experience!
(4)Brian M.
Went here on a Saturday night at around 7pm. When arrived we were told we would have a 20 minute wait which was expected. After only 10 minutes out table was ready. My wife had a steak and I had the pasta. Both meals were excellent and would recommend them both.
(4)Susan C.
This was my first visit to a Cheesecake Factory anywhere in the US. I really wasn't expecting the opulence of the interior, so my senses were a little overwhelmed. I got there about 10 minutes before they opened, so as I sat in the car waiting I got to watch the throng of staff as they filtered in. I've never seen that large a number of staff at a restaurant in my entire life. As many have said, the menu is way too extensive and the pages of advertising are off-putting. I was greeted almost immediately by a lead waiter and a young man that he was training. Both were very attentive. They both did something I personally find a little annoying, which was to say something like "excellent choice" upon my selection of items. My self-esteem is fine, I really don't need my ego massaged. I ordered the lunch pepperoni pizza with side salad, and both were good. I followed that with the Dulce de Leche Caramel Cheesecake, and it would be worth the 52-mile round trip just to have that again. The cost for the lunch, including a 20% tip, was $27. As a retired teacher, I find that very pricey, but it was still a good experience. I'd definitely reserve this for only special occasions due to the price.
(4)Sue M.
The food taste great, the portions are too large. Servers are hit and miss. Service is usually fair to slow. Why is it that EVERY time I eat there I lose ten pounds in the bathroom within hours of eating there!
(3)Marlene W.
The Cheesecake Factory is one of my very favorite restaurants! My daughter and I normally split a meal and a piece of cheesecake, which keeps the cost down some and leave stuffed, since their portions are big! We always have great meals here and the cheesecake is to die for - yum!!!
(5)J. H.
So...my wife and I have been avoiding this place like the plague for a few years. We had gone a few times after it first opened, and generally, we were disappointed. The sheer size of the menu should be a red flag for anyone anticipating an enjoyable dining experience. Jack of all trades, master of none. Having said that, with a $50 gift card in tow, we decided to take the kids and give it a shot. The food was okay...my wife was not terribly impressed with her salad, and the corn dogs my girls ordered had a very strong flavor due to the fact that they use all beef kosher dogs. Considering who is eating them, I would recommend using a more traditional dog instead. I ordered the fried mac & cheese burger (curiosity, mostly), and it was decent. The good news is that the service was friendly and relatively on top of things. Honestly, The Cheesecake Factory is too expensive for what it offers, and while I know some people are impressed by the place, I don't see us coming back anytime soon...unless we get another gift card.
(2)Evelyn H.
My husband and I went there for dinner July 3 to celebrate our wedding anniversary. The wait was about 3 minutes - all the people we dealt with were very courteous and made recommendations on what to order. The menu is huge and the servings are large. We took home enough for dinner the next day. We were stuffed - the food was very good and we had no room for cheesecake which was disappointing. I think we will go back just for cheesecake and coffee (or tea). The strawberry daiquiri was very strong and very good. We will definitely come again.
(4)Rob S.
I'm probably supposed to hate on the Cheesecake Factory due to its reputation as a soulless chain (a friend refers to it as the Dirtcake F*cktory), but I was honestly surprised at the quality and quantity of the food and liquor I got here. To be up-front, I did not pay for the meal -- my small independent company held our tiny holiday party there. The service was fast and attentive for a possibly annoying group of 15 or so -- I was absolutely shocked that they got everyone's different drink order right. As for the food, I got the whatever-the-hell-farm burger, topped with a fried egg and pork belly. Damn, it was great. I would definitely go here again if I had a group of random family members together in order to satisfy pretty much any appetite -- the menu here is the length of a novella. Oh yeah, and the titular (heh, I said "tit") cheesecake was pretty good too.
(4)Rachel B.
I realize that the Cheesecake Factory is the type of establishment that people who love and care about food, GOOD food, tend to despise. But I just can't bring myself to hate it! Went here after work today. First plus: Nelson's "Love and Affection" was playing on the speakers as I walked in, followed by other tunes of the late '80s and early '90s. Second plus: we got seated right away. (it was actually quite comical; we walked up, gave our name, then as we were walking away we heard "Jessica, party of two?" It was a bit stupid, but we laughed. It's too bad they weren't doing that to be funny!) Third plus was the service. Our waiter was awesome. We wanted for nothing. The food was pretty good. I had a really fresh, citrusy arugula salad and a frickin' enormous plate of pasta. Then of course I had to have cheesecake. Yum. One hint to staff: you don't have to give me a separate bag for each item! I got a bag for my leftover meal, then a separate bag for the other piece of cheesecake I ordered to go, and finally, when I wanted to wrap up what was left of my own cheesecake, I got a third bag. Watch it, guys! Be greener and stuff. I was expecting the Cheesecake Factory to be out-of-your-mind expensive, but I was actually pleasantly surprised when the bill came. But can I mention that Legacy Village makes me feel queasy? So many cars! So many lights! I felt like I was going to have a seizure. It doesn't have to be Christmas all year round, people.
(3)Jen M.
I normally avoid chain restaurants but because we were shopping all day at Legacy, our tired legs were ready to bell up to the bar and have a few drinks and eat some grub. On a weekend night be prepared to wait a long time (upwards of an hour). We luckily scored two seats at the bar and sidestepped the wait. The Blueberry Mojito was killer good. Super refreshing and not overly sweet. Bar service was very friendly and fast. And kudos to the CF for having a lighter fare menu...nicely done. I opted for the beet and goat cheese salad and a side of macaroni and cheese. The citrus vinaigrette on the salad was delicious. The macaroni and cheese was VERY disappointing...it was swimming in oil and bland. And it was coated in bread crumbs that tasted like old oil. If the bar would install hooks to hang your purse on, that would be great.
(4)Victoria N.
I've always been a fan of cheesecake factory anywhere in any state. I love the avocado eggrolls and their tiramisu cake. They have happy hour on weekdays from 4-6 pm with plates for $5.
(4)Rachael N.
Yes, that's right, I'm yelping about a chain restaurant. As there are no cheesecake factories in Michigan, my friend insisted on going to Cheesecake factory. I've never been that huge of a fan of the place- I mean, it's just a restaurant (always reminds me of Chicago's Grand Lux Cafe) with cheesecake. Meh? Anyhoo, after waiting FOREVER (the hostess SKIPPED over our name! BAH!), we were finally seated and just ordered appetizers. I've never actually eaten the food at Cheesecake factory before- just the desserts. We ate the appetizers and wow, I was pretty impressed! They were all REALLY REALLY GOOD (I know, it's just Cheesecake factory, right? Man, TRY THE APPETIZERS!) We tried: -Ahi Tartare: surprisingly good. I was like, "uh oh, will this be good?" but the tuna was good with avocado, and the side of fried wonton skins that went with it was quite good. The sauce on it was pretty interesting as well. -Roasted Pear and blue cheese pizette: pretty good with the spinach leaves on top. It was kinda strange with the pecans? but still, pretty good. -Crabcake bites- Mmmm. I was surprised at how well these were cooked. Usually crabcakes are dry-ish when they're deep fried, but these crabcakes were tender and just plain good. - Fried macaroni cheese balls- it sounds strange, but omg, so amazing. The deep fried balls explode with cheese, as the mac n cheese is hidden inside the deep friedness. Oh man, so so so good. This was my favorite of the night. For dessert, we ordered the kahlua cheesecake. OMG, SO SO SO GOOD! I'm usually am not a fan at all of cheesecake, but the cheesecake mousse mixed with chocolate and kahlua was amazing. And so rich. We took it home to finish. I was rather surprised at how good the appetizers were. I think I'll just go here for appetizers and dessert from now on. :)
(4)Quinton F.
I've been to several of this chain's locations and usually my reaction strikes the middle of the road. I have to say however, I have been particularly impressed with this location. The food has always been well prepared, the service above average, and now with the convenient curbside to-go service where they bring it out to the car, I've upgraded my review. This is one chain where we could be regulars.
(4)Amy T.
The issue I have with the Cheesecake Factory probably makes me seem a bit ridiculous to some, but I think if you hear me out, you will see my p.o.v. I believe that the draw to the Cheesecake Factory is their atmosphere. They spend a ton of money on creating a rich and interesting decor. Okay, the other draw is the Cheesecake. But the real draw is how cool the building looks, inside and out. Given that what they are selling is ambiance, how can they sell advertising in their menu? Their mid-quality meals are totally overpriced, something I am willing to overlook since I feel like what you are actually paying for is the environment. When they sell ad space in their menu, they are removing their right to charge the completely bogus prices that they ask. I can handle ads in menus at local places like the Winking Lizard because they aren't charging you for ambiance. I am completely insulted by the Cheesecake Factory's audacity.
(2)Bryan C.
I always enjoy Cheesecake factory! I had the Jamaican shrimp and chicken with rice which was very tasty. Then forced down the Snicker's cheesecake! I love that one :)
(4)Lauren H.
I definitely was disappointed the last two times I have been here. The cheesecake slices get smaller at night...shoot almost nonexistent. You wait forever for a table and then another log wait for you waiter and your food. The drinks are not worth the price you pay!!! Eh, next time I will just save my money and time and go somewhere else.
(2)Colleen M.
I've gone here a few times and I am never disappointed with the food or service. Ive had the burgers and salads and both were delicious. And of course the cheeesecake is magnificent!!! I always tell people whenever they go they have to get the cheesecake.... it's delicious!
(4)Anisha A.
This place is busy all the time, even in the middle of the day. Do not be surprised if you have to wait. I'm impressed that this place is so popular considering the food is not that amazing. I've been to two other Cheesecake Factories and this location isn't anymore special than any other Cheescake factory restaurant. I usually order a chicken or pasta dish, and the portion sizes are huge (especially for the salads), but the sauces they use are usually pretty bland. The atmosphere is pleasant and the chocolate bread they serve upon being seated is probably the best part. Overall, good atmosphere, so-so food. I recommend this place to people who want to socialize with a group of friends or family members, but just don't expect to be blown away by the food. If you are craving their cheesecake, you can always skip the restaurant and buy slices at the Giant Eagle in Legacy.
(2)Lisa H.
The experience wasn't at all too bad, but it wasn't great either. We had about an hour wait, which is expected for Cheesecake Factory. The FRIED MAC AND CHEESE IS TO DIE FOR, which is expected and normal. The shrimp franchese pasta is deliciouss too; however, I had them add in the veggies from Evelyn's Favorite Pasta. Skip the small plate side salad. It's nothing special or delicious. The service was a little on the disappointing side. The main courses came out before the appetizers and one of my friends didn't even get her food. We waited 20 minutes before she even got her sandwich, if anything she should have gotten it first before our food. I know its the not fault of the waiter, but the kitchens. However, it took us 15 minutes to get the attention of the waiter. The waiter was slow to get our drinks and refills as well. The restaurant got 3 stars only because of the pasta and fried mac and cheese.
(3)James P.
One of my favorite places to dine. Well if you don't mind the wait on the weekend.
(4)Sumana C.
I've been to different Cheesecake Factories before (in different states) and I don't remember the food being quite so terrible. My party and I ordered the fried macaroni balls and bacon wrapped dates as appetizers, shepherd's pie, a sandwich and salad combo, and Evelyn's favorite pasta as the main entrees, followed by the strawberry shortcake for dessert. Appetizers: The fried macaroni balls were pretty good, but how can you go wrong with fried stuff and cheese? The bacon wrapped dates were NOT good. I've had this dish before (at other restaurants) and have never seen the dates stuffed with parmesan. Bad choice. I love cheese, but the parmesan did not go well with the other flavors. Also, the bacon and the dates were all burned when they came out. We debated whether or not to send them back, but we were so hungry it didn't seem worth the wait for four little dates. Entrees: The shepherd's pie was way too salty and the not at all like a traditional shepherd's pie. It was overloaded with mushrooms and not enough of other vegetables. And I don't understand why the carrots in the shepherd's pie were julienned? It seemed like a poor effort at adding flash at the expense of substance. You'd think you can't really go wrong with a sandwhich and salad, but the bread on the sandwhich was rock hard and actually painful to eat. Evelyn's favorite pasta dish was ok, but I think for the price it could have included a larger quantity of vegetables. Dessert: The strawberry shortcake was okay, but to be honest, I've had better. I did like how they included MOUNDS of strawberries with the dish! Overall, the dishes were overpriced, the portions were big, but the quality was poor. I do have to say that the service was good and the atmosphere was decent, but I definitely will not be coming back here.
(2)Ermelinda C.
Bland food combined with large portions does not work for me. OK. atmosphere. Consider healthier food please!
(3)Jenny K.
The customer service is terrible in this location. I came with my uncle and our server was rude. The food was just ok. I love cheesecake factory but I guess not this location
(3)Peter W.
I don't get it, or rather, I do get it, but I don't care for it. I found the wait to be longer than the food warranted, the service to be lackluster, and the prices to be, um, overly pricy. I can see how this sort of thing appeals to the populace at large. It comes off as a little swankier than the usual crazy stuff on the wall family establishment, and while it tries to be everything to everybody. You want burgers? Sure! Pasta? OK! Cheesecake? You betcha! Did you catch our name on the way in? I realize that most places don't necessarily specialize their menus, and that often the best diner-type places make it a point not to, but I found CF to be mediocre at best on all counts. I didn't even find the food to be bad, just not worthy of the hype, and certainly not worthy of the price. I can think of a couple of great places off the top of my head (Joe's, My Friends) where a comparable meal (and dessert) could be had for a lot less money.
(2)C.J. S.
Garbage. And this review is for both the Crocker Park, and Lyndhurst locations. Also, I had the same experience in Miami, FL...must be a cheesecake factory thing! I order the same damn thing every time, and they can never get the order prepped right. I get the buffalo chicken sandwich. It is either over cooked (with crunchy fried bits of who knows what that nearly crack my teeth), undercooked, over salted fries, or less fries. A few times when I ordered some ice cream dessert, there was cellophane wrapping in the ice cream. What a way to end dinner than flossing with free cellophane :/ I'll take my business to local non chain restaurants and skip your over priced garbage. I learned my lession, and will think twice when going to chain restaurants. Local independent restaurants is where it's at! EEEEEK! METHINKS NOT!
(1)Bryan M.
My wife and I hadnt been to the CF in along time, so today we decided to stop in for lunch. Our experience was sub-par in multiple areas. It started off great as we were sat quickly in the bar area, and promptly greeted by our server Nancy. We ordered a water and an Iced Tea (Black). The tea was excellent, which is often not the case at restaurants. We started off with the Fried Mac and Cheese. We had enjoyed this before and were not disappointed as we munched away on that and the free bread. Slowly, but surely everything went downhill from that point. Nancy, began to fade in and out of the afternoon, barely sayign another sentence to us until we asked for our check. I rodered the Chicken nachos, which arrived first with no Chicken, no Guacamole, No Picio and No Sour Cream. 2 Minutes later my wife's Chop Salad arrived. It was drenched in dressing and she only ate about 1/5th of the offering. 10 minutes later my nachos arrived correct, except you could tell they were the same nachos (now 10 minutes older) withgreasy chicken and toppings on it. It was not a very great dish to begin with, it looked like it had been put together by a 14year old after school in their parent's kitchen. Overall, the entire meal has put my wife and I off this restaurant, and I sincerely doubt we will return.
(2)Sanghita B.
Loved the avocado egg rolls. Unique flavor. Kahlua cheesecake was out of the world!
(4)dick k.
Well had a craving for cheesecake tonight so the obvious choice other than firing up the oven and waiting a few hours was cheesecake factory. As always the cheesecake was amazing. As for the appetizers and entrees well... it was corporate food to a t. Not that i didnt know what i was getting into. We started with the spinach artichoke dip which for most places is a safe bet but it was very bland. Next were the entree's. I had the New orleans Shimp over rice. It had a very good flavor and was light which is is what i was looking for. The shrimp however were over cooked, but still tasty. My wife had the largest salad ive ever seen. It could of fed a small army... but it was a salad pretty hard to screw that up. All in all ill be back for my once every 3 month visit
(4)Jay F.
Food was cold, service was non- existent, and the hostess was incredibly preoccupied with her cell phone than seating anyone. Will pass this mega-chain next time.
(1)Cory K.
Great food, their cheesecake selection is unmatched, just be prepared to work it off the next day.
(5)Erin R.
2 stars for the overall experience. The wait times are unreasonably long. The food is generally pretty good, depending on what you get. The menu is HUGE, so there is something for everyone here. But, this place is always crowded (lunch, brunch, dinner...always!) The hostess said the wait would be 10 mins, and we ended up waiting 30mins - we arrived at 5pm on a Thursday. However, the table service is consistently excellent. Their salads are huge and usually great. I would recommend patronizing another restaurant - there are plenty of places with just as good service and food, and no wait times at all.
(2)Matt M.
Wait wasn't too bad, the food was good, and the cheesecake was great.
(4)Raquel T.
The wait wasnt that long despite the number of people actually waiting. The food was good and could have probably done without the appetizer. The reason for the three stars is because the cheesecake tasted like something bought off the clearance bakery rack at walmart. It didnt taste fresh at all and it seems they pride themselves more on the number of flavors of cheesecake rather than the quality of cheesecake.
(3)Hana G.
Kinda disappointing. Some of my friends rave about this place, some hate it. After eating there a second time I decided never again. The orange chicken and fish tacos were not good. The meatloaf...yeah, the meatloaf of all things, was the only decent thing we ordered. The cheesecake is great, I must say and the smoothies are delicious.
(2)Joe G.
Not sure why everyone has given this place low marks. They have good drinks, a huge menu with plenty of variety and the meals Ive had have always been good, large portions to boot. Cheesecake is excellent as well. For a chain restaurant its definitely worthy of four stars and as crowded as it gets on the weekends should tell you the same.
(4)Kimberly K.
people talk about some fancy pants dessert when they talk about this place. what do i talk about? ...really good pork tenderloin. what? you're going to the cheesecake factory, you say? they have really good pork tenderloin. hahha. i just said tenderloin. oh. i guess they have good dessert too. but i mean, the PORK.
(3)