Stopped in to the Legacy Village location and it was packed! But the wait wasn't too long and we were able to sit near the bar in the meantime. Once seated, I had the French Onion soup and the Barrundi (white fish) for my meal. The French onion soup was delicious. The barrundi was topped with a burre blanc with sundried tomatoes. The fish was moist and really didn't need the burre blanc, but it's "mo betta" with the burre blanc. The fish was plated on top of quinoa - flavored I suspected with chicken stock. Excellent pairing of the quinoa and fish.
(4)
Aaron S.
You expect a brewery to have really good, hearty and home style selections made from local sourced products. You also expect, that as a brewery there's going to be a sizable bar to pull up to. Sadly, neither is the case. The food tastes like boil-in-bag reheated fare, the kind you get at Applebee's only covered in butter to make up for it. Everything swims in grease. If you can find a seat at the bar, you'll be waiting for service. At least when they opened they thought they didn't have to pay attention to you. If my bartender doesn't make eye contact, or seems to be to good to keep my beer full, find a new job. Because I'll certainly be finding the next new bar. Case closed.
(2)
Samuel F.
I was there with friends the day after Thanksgiving. They were serving their happy-hour menu late-night, though that doesn't seem to be advertised on their website, so I don't know if that's an ongoing or just a Thanksgiving break thing. The place seems to be gunning for some of the same business as the nearby Cheesecake Factory, they have a very colorful cocktail menu and hearty appetizers and meals. I tried one of the house beers ("The Bennie"), which was great! Everyone was pleased with the food (fancy flatbreads and substantial sandwiches), and the service was also good. Still a few bumps, it was a crowded night and they were out of some of the house beers and some of the more popular food items. But it was a fun night, and I'd be glad to go back.
walked in on rainy day; floor materials very slippery, fortunately I have great balance. Ordered the House IPA draft beer during posted happy hour. It was just so-so, for an IPA, for which there's a ton of great competition. Barmaid billed me $12, when I was expecting like 4, so she was like "whoops! gave you someone else's bill" then gave me a bill for full price beer; I asked why not happy hour price. " Oh, that's not one of our happy hour beers." Clientele also didnt interest me as much as other nearby places, so I won't be back, even if someone else is paying
(1)
Carri E.
The last time I was there we had a great time. Even got a round of tall drafts for the table 1$ each from our server as a nice gesture. In my opinion hands down the BEST spinach/artichoke dip in town. I could eat it everyday!! Other food on the menu isn't bad nothing super outstanding but good. I love legacy village so I hope they do well there.
(4)
Eric Z.
I've been to a few Granite City Breweries before, and this one follows the mold pretty well. To start, it's beautiful inside. The giant kettles that line the main dining area give a great ambiance, and the rest of the restaurant is cozy and inviting. On ambiance alone, this is one of the best restaurants in Legacy Village. The happy hour menu is an excellent way to pair your beer with some inexpensive and tasty food. I'd especially recommend the Irish nachos. Beer is good and drinkable, and they keep the ABV nice and low to allow for trying multiple options. The problem is, for people with a bit more refined craft beer palette (which a lot of Clevelanders have), it falls short. They have been working in a few more seasonal options to help keep things fresh, which will likely keep me stopping back in for a couple happy hour drinks every once in a while. On the whole, the food is ok. Entrees get a bit pricy for the quality, but there are so many options, maybe I just haven't found the right one. This is a pretty good place to take a few generations of family members, as it doesn't play to a specific crowd. A nice addition to the Legacy Village area.
(3)
Laurel W.
Came here for the first time on a Sunday night around 8 p.m. We were seated immediately, but were not visited by our waitress for at least 15 or 20 minutes - and the first visit was only for her to tell us she would be right over to get our drinks. When she returned, we placed our entire order, drinks and food, as we had more than enough time to decide. Our waitress ended up being nice enough - though she did try very hard to push their reward program, though neither of us were interested - but her service was still quite slow. We waited another 10 or 15 minutes after placing our order to get our drinks (we each ordered a craft beer, nothing fancy), and our food arrived almost immediately afterwards. The food itself was very good (I got the Grilled Asian Chicken Salad, he got an asparagus pasta), as were the beers. I'm not sure if it made up for the long wait, though. Portions are just large enough that you could eat the entire meal in one sitting if you were hungry enough, or take half home for lunch the next day. Atmosphere itself was also pretty nice; I feel like it can be described as a mix between an Applebee's and a Town Hall/Market Garden type of restaurant. Very cool lighting fixtures, and they had a lot of TVs broadcasting sporting events, which we enjoyed. It was pretty loud, and there were a number of groups with children, so it's not the place to go if you're looking for a quiet, intimate setting. Will I be back? If I'm around Legacy and hungry, I would stop in again, maybe try sitting at the bar to see if the service is any quicker. However, I probably won't seek this place out without first being in the area. The service time was just too slow to have this be at the top of my list.
(3)
Vanessa C.
My husband and I went to Granite City on a whim after we hit the Dick's shop in Legacy Village on the same trip. After a quick look at their menu, we decided to pop in for an early dinner. Granite City is a great place to go for a meal, for sure! My husband had the peppercorn burger and I had their vodka mussels. For our starter, we had the red pepper hummus, which was delicious. All-in-all, their food was great. Their vodka sauce is amazing and paired with the toast that came with the mussels - a definite must order. Their craft beers are also quite tasty. I had the Batch 1000 and was impressed. Just the right amount of hoppiness to it. I would definitely visit this place again.
(4)
Robert B.
I love this places rib eye, the steak is one of my favorites. Great price and great food. I'm not a huge beer drinker, but they certainly have a wide selection. They are a brewery and have made some pretty tasty beers. The burgers are good, make sure you get a pretzel bun for even better taste. I've been here 5 or 6 times, a few times the service has not been all that stellar with waiters forgetting about my table all together. They have call a head system, but not reservations which means there is usually a wait. Good atmosphere, appropriate for the whole family.
(4)
LaToya E.
When ever I go home I like to take my (not so) little brother to a new restaurant so that we can have some brother/sister bonding time. This time we chose Granite City and brought one of our other sisters along. Walking in I didnt have high expectations of the place. The decor was nice but the service from the start was pretty bad. We stood at the hostess stand for a solid 5 minutes as people walked by, looked at us and kept walking. One person I could understand as it looked like he was grabbing stuff for a table, others were simply avoiding helping us or at least letting us know when someone would be able to help us. We were seated toward the back of the restaurant so I got to see a bit of the decor and loved that you could see how they brew through the glass windows. On to the dinner portion of the night.. I decided to try their Shandy and while i normally love a shandy theirs was far too sweet! I couldnt even finish it.. We stuck pretty basic with the food (pasta, burger and sandwich) and they were all pretty good. Things were cooked just to our liking and so I have no complaints there. Our waitress was a little more attentive than the folks at the hostess stand so that helped the experience a little. Over all i really give them a meh, but since the food wasnt bad I went up a star..
(3)
Peter F.
As brewpubs go, this one seems about par for the now almost clichèd course. Their house-brewed beer is pretty average, but I admittedly only tried the Bennie and the Northern. For a place that calls itself a brewery, offering only 4 or 5 house-brewed beers is weak, at best. Now the food is where things began to get really shaky. I ordered a medium-rare NY Strip steak and my partner simply ordered wings and nachos. It's pretty difficult to mess up a medium-rare NY strip, right? However, my steak came out painfully dry and overcooked (medium-well, at best), and I never thought I would stare longingly at nachos, but I did. I ate half the steak and devoured the nachos instead. Overall, I've certainly had better. Even for a brewpub chain, this is lackluster. It can be done so much better than this.
(2)
Megan T.
This was our first time here and it was quite a challenge to find. There are arrows pointing the direction to go to enter but I accidentally ended up walking into Pearle Vision. Oops! I ended up finding the place and we got a table for 4 and they asked the names of the other couple. Fast forward 15 minutes and I get a text from the other couple that they now have a table. Why bother asking their names if you aren't going to seat them with us? The bar sampler for only $4.95 is a steal. A friend ordered two instead of ordering a beverage. The beer was quite tasty. I got a steak...and it was amazing. They messed up the order on a friend's burger as well. Service was pretty slow most of the evening. Our friends raved about their brunch but also seemed disappointed in the dinner we had so next time we'll be sticking to brunch.
(3)
Lin H.
Went from never having gone to Granite City, to being there twice in a week. Whoa nelly. The first time I went was for dinner last week Wednesday. My dinner date and I went all out. Drinks (Flying Pig and Juicy Watermelon), appetizer (spinach artichoke dip), and entrees (fish taco trio and grilled chicken asparagus linguini). Second time I went was last week Friday for happy hour. I had white wines, the GC signature mojito, and flat breads. The flat breads were really great! For $8 each, I was able to try the Maple Pepper Bacon & Tomato and the Margherita. Both were tasty and crispy and filling. The drinks really are the main issue and reason why they only get an A-OK rating. They were just... weak. Sometimes that happens during happy hour, but on a Wednesday? How dare you hoodwink me on my alcohol content when it is being paid for with the full price! Plus, the food was really just basic for the most part. Nothing you couldn't make at home. Plus my pasta was remarkably drenched in oil.
(3)
Scott S.
Well I wish I could tell you how the food was but I never had a chance to order. 20 minutes and order for drinks was taken but no drinks. Wife asked someone else near bar and they said good food but service is terrible. That said it. We paid for drinks and left. I wish managers would read this and fix thinks. They missed out on a $150 table. Good luck staying in business.
(1)
Katy S.
Granite City is a great option in the Legacy Village plaza. I heard good things from colleagues about the food and beers here so I decided to give it a whirl on a recent trip to Cleveland. I liked it so much that I came back again on another trip I was on a few weeks later! They are a brewery so there are quite a few craft brews on the menu. There are also cocktails and wine for the non beer drinkers. They offer a happy hour until 6 pm with discounts on drinks and appetizers. As for the food, I had the bruschetta chicken on my first visit and the garlic butter sirloin on my second visit. Both of these entrees were really good and they do have some more casual options, as well. Over all, I enjoy this spot and will consider this a go to on my future Cleveland trips.
(4)
Kelly R.
Okay, Okay, in all fairness, I must give credit where credit is due. My first visit to Granite City was a disaster. I've been back twice, since and both times, I left full and satisfied. Just by coincidence, I visited 2x in one week. The first time I had the fish tacos and the puff pasty apple dessert. The second time I had an awesome flatbread pizza and house salad, accompanied by a Sangria. The price point was right, the service was good and the food was tasty. I'm glad that I gave this place a second chance.
(4)
Antonia B.
Had dinner there last night and was quite disappointed, although I've been to Granite City before first at this location. Service was so slow and yes it was Saturday, but it wasn't crowded. Food was subpar to say the least, we ordered the mango habanero BBQ wings as an appetizer now those were tasty. The Hungry like a Wolf martini was super weak! Ordered a Cosmo after 15 mins of waiting I said forget it!
(2)
MacKenzie H.
The service was awesful! My boyfriend and I went there for a nice dinner and the food was very good but the service was the worst either of us had had. Our waitress was not personable at all. She did not bring us any water, we had to ask another waitress for some because she didn't bring us any and we didn't see her after she seated us. It took the other waitress a good 10 or so minutes to bring us water, everyone it seemed was super slow. It took them almost an hour after we ordered to bring us our 2 cups of soup and the apitizer we ordered. And when we got the apitizer she was not the one to bring it to us, 2 separate waiters did. Then she finally came and checked ok us after we had finished our apitizrs to make sure everything was ok. Then the food came a half hour later. Then, yet again, she did not check in with us until our meal was finished. When she came over to see how we were, she didn't even ask if everything was ok, just if we were ready for a to go box. Also, as we were leaving she dis not even say goodbye or havw a good night, just walked right by without a word. It was very frustrating because the food was very good, but know one one seemed to care hoe we were doing or if we needed anything. I would not go back there again because I could get the same quality food else where with better service, and to me dining out isn't just about the taste of the food, it's about the whole exerpeience, and this one was not a good one. Very disappointed.
(3)
Isaiah C.
For the most part I liked Granite City for my first time for the price you get a lot of food I realized I ordered too much food I could not eat it all. Overall the waiters were nice and pretty helpful. I wouldn't get the drinks just my opinion I think they may be watered down a little expensive. But overall I will eat at Granite City again
(4)
Jim S.
Very surprisingly over thrilled. The beer was not what expected, it was better. Same with food. Had the Cajun Pasta. Perfectly put together. The right amount of pasta to meat and vegetables. Spice was spot on. And portion was large. Wife had Pecan Pork Chops. OMG, huge! And 2 of the monster chops. Glaze complemented perfectly cooked pork well. By all means get the beer sampler. They have put their own touch to each that makes them not what you expect. I like dark brews but found the light ones good too.
(4)
Joe V.
We visited on a weekend night with friends and kids. The ambiance is nice and the place was pretty kids friendly. It probably would have been different on a weekend. The prices are very affordable. I had the beer sampler, we got an appetizer, and we were still on at $54 for the bill. Despite the nice atmosphere, good prices, and friendly staff, the food and beer were both underwhelming. Sadly, out of the 8 beers that cMs on the sampler, not one of them was good enough for me to order a full size. All of the beer lacked body and mouth feel. The flavor profiles were mediocre, and not up to stuff especially considering the competitive micro brew market. I had the fish tacos . They were poorly seasoned and did not with a side. Weird. My wife had the Reuben which claimed thinly sliced corned beef, but why came out was more like slabs of roast beef. The staff was fine, not exceptional. Probably will not return.
(2)
Jerome B.
Sorry to right this review but all there fills on beer r short there 20oz is about 2oz short a20oz same 4 there 25oz can anyone in the state of Ohio fill a glass ever were u go in Ohio they short pour pints in Ohio r only 14oz not16oz sham on Ohio and granit city
(2)
Dria S.
Being new to the area, I am constantly venturing out to find new and exciting places to eat. I must say that I am not a fan of beer but I was shopping in Legacy Village and I smelled a wonderful aroma coming from Granite City and had to give it a try. My experience was very pleasurable. First, I was seated quickly and was able to have the table of my choice. The service was great. The waitress explained the menu and offerings quite well. Additionally, she gave her personal suggestions and helped us to navigate the menus easily. Now on to the food...the Idaho nachos were nothing short of amazing! Don't forget to order the Granite City dip. It's a must. Although they charge $1.99 for it, it is worth every penny. The dip is a sour cream based concoction with a curry-ish paprika flavor. When you add it to the nachos you have an explosion of flavor. Honestly I didn't need to buy a meal. I was full after I ate these. I also had the shrimp tacos. I didn't like them. They were too saucy and the shrimp were minuscule. Overall, it's a great place to eat when shopping in Legacy Village and the wait is not nearly as long as Cheesecake Factory
(4)
Meagan S.
I was not impressed at all with the food, but our server....omg he was FABULOUS. I would go back just to see him again (Johnathan!!!). He was absolutely funny, knew not only the menu but the drinks as well, and he was so hilarious and personable. Two of my friends ordered the beer samplers, which were a pretty awesome price, and he explained the different types of beers, which ones he liked, and gave us some lemonade so we could make our own shandies. He was great. I stuck the the happier hour menu. I ordered the raspberry mojito, which borderline tasted like cough syrup. For dinner I ordered the Idaho nachoes, which were really lacking on the toppings. I also got one of the flatbreads--maple pepper bacon, something like that? I think it was too much maple for me. It almost tasted like someone put extra maple syrup on it. One of my friends ordered the London Broil, which to me looked like meatloaf. It was $18, and I don't even buy that from the store when it's that expensive....not sure what she was thinking, but I would have been disappointed if that would have been me. It definitely does not have a brewery ambiance. It just felt like a really nice restaurant. It was a typical Legacy Village restaurant feel.
The food is good here but I had a wacky waitress who sat next to me in my booth while I was asking some questions about when our food was coming! Intimidationl
(3)
Stanford L.
Food came to the table cold after waiting 30/45 minutes for food prices are very high small drinks double billing on my ticket 107.00 for 2 with 1 drink a each green beans were not done will I go back maybe with smaller parties maybe 4 or less drink/steak was great best steak in a long while
(2)
Scott K.
Our biggest problem with Granite City was figuring out where the entrance was! No, really... we entered from the patio. Whoops! Our server was really fun, and provided a lot of good advice on the beers here. My wife had the beer flight, and said she was a fan even of the varieties she doesn't normally dig (the hoppier ones). My cheeseburger was probably more on the medium-well side than the medium I asked for, but it was still very juicy and had good flavor - it might be that the thinner, wider patties are harder to prepare. The fries were perfect, and the dessert (a small molten brownie with ice cream and caramel) was delicious and larger than I thought it'd be for a "taster" - it was enough for two, after a meal. We'd mentioned to our server that it was our first visit, and the manager stopped by to see how we'd enjoyed our food and gave us a coupon for our next visit. Overall, it was a great experience. Our excellent server is what pushed it to 4 stars, and the tasty but not amazing burger keeps it from a 5.
(4)
Liz J.
I had a really nice experience here. It was a spur of the moment pic and I was pleasantly surprised! First, I ordered a watermelon martini which was fantastic! Whoever the bartender was that night did a great job! For an appetizer I got the spinach artichoke dip which was probably the best I'd ever had. Just enough of each ingredient! (Had a friend with me thy wasn't a fan of that dip, but loved this restaurant's version). My main complaint was with my entree. I ordered the Cajun creole pasta, which was good enough, but with the ridiculous amount of grease that came with it you just couldn't eat it. I felt as if my entire meal was swimming in grease. Granted, I'm not oblivious that "grease was involved in the making", but do I really need to see it ALL? And for $16? Yuck. I'd definitely go back and try something else, because the rest of my experience was a good one.
(4)
Drew W.
Yelp really needs a button for 0 stars. This place deserves it. I called ahead for a larger party and still waited over an hour to be seated. I won't even get started on how long we waited after that to get our drinks. Service was horrible and food was terrible. Every time I go here I seem to experience the same issues.
(1)
D'suni U.
For a long long time I avoided this place because I was sick and tired of chain restaurants. But after sitting down and eating I was pleasantly surprised by this place. (As evidenced by my clean plate!) I would have given them a 4 rating, but I need a few more visits before going there.
(3)
Liz B.
I wanted to give this place a great review, but unfortunately I cannot. We arrived at the restaurant a little before 6p on a Saturday night and were told the wait was 35 minutes for a table, which didn't seem too bad. After 45 minutes had gone by and we had still not been seated we started to debate whether we should leave. We decided to stay thinking any moment now. At 1 hr, we went to use the bathroom and noticed at least 9-10 tables were EMPTY! And, we saw the managers on the floor actually waiting tables!! It was then we realized the place wasn't as busy as we thought they were, they were poorly understaffed. After 1 hr and 23 minutes we were finally seated. A manager was our waiter. He was nice, but there were things he forgot to bring with our food that he had to go back for. My boyfriend tried the beer, which he enjoyed. I ordered a chocolate martini, which was weak, flavorless and disappointing (and I didn't think that was possible with a chocolate martini). Against my better judgement, I ordered a Belvedere and cranberry and was equally disappointed. I spent $20 on two drinks and felt I would have better off ordering a sprite. The food was good, but not enough to overcome the disappointment of the wait time and the weak drinks from the bar.
(2)
Michelle H.
Do not go here for cocktails!!! They are made poorly and are weak!! They taste good but aren't strong at all. However, The flatbreads are delicious! We got the margarita pizza and the bacon flatbread and both were amazing. Over all I'd only go again if somebody insisted.
(2)
Ritu D.
Went to check out this place last night with two of my friends for dinner! We went around 7:30 and the placed was PACKED! The Restaurant itself is HUGE. You walk in and there's a huge bar area to your left with (on an empty night) a lot of standing space and a bunch of tables and booths (still have to wait for those tables, not first come first serve like some places). And from there, you can see across the restaurant to other areas where people may be seated for dinner. It's super adorable- high ceilings, very open, lots of stone. We were given a wait time of 2 hours, so we went to the bar hoping to grab drinks. Despite it being super packed, every bartender seemed super attentive, friendly, and easy to grab. We ordered our drinks (white sangria, red sangria, and skinny mojito) and waited. The girls sitting at the bar in front of us kept ordering apps, making us more and more hungry, so we put in an order for flatbread. We lucked out because a girl from a party of 4 came up to us and said her pager was buzzing, but they weren't going to use it anymore so we were able to sit within 30 mins of being there :) Food - the Margherita flatbread was AMAZING. You can totally make it a meal for 1 person with some leftover if you want, in my opinion. But we made shared it between 3 of us as an app. For dinner, I got the buffalo chicken wrap with waffle fries. The fries were alright, they were clearly sitting out for a while. The buffalo chicken wrap was good! My friends got the Mussels (with vodka sauce) and the shrimp tacos and they both LOVED their meals. Drinks - White sangria and red sangrias literally tasted like JUICE, they were so delish. I got the skinny mojito, since I wanted a drink but am trying to be healthy, along with the rest of the world. It was really good. I def didn't feel like I was drinking a "diet" drink. Since we were in a brewery and I LOVE beer but didn't want all the carbs, I got a sample of the northers - an american lager. It must have been about 4-5 oz and cost me 75 cents... CENTS. Def a good way to try a beer :) Service - ok this is where I take away a star. Service was horrendous when we got to the table. But, I'm only taking away one star b/c it was clearly crazy busy. Our waitress was really nice, but just seemed so frazzled the entire time - so I kind of also felt bad for her. She gave us a heads up about the bar taking forever (as some of the reviews below mentioned), which we appreciated, so she made sure she put our drinks in ahead of time. She was MIA for about 10-15 mins between taking drink orders and coming to take our orders (and that's only b/c we asked someone to find her). We were semi-ok w/ the pace as it was super busy, but didn't really appreciate how she would trash talk her co-workers and blame delays on them every time she came back. Overall, I'll def be back. I want to check out their HH, more of their delish food, different beers, and their BRUNCH -they have BRUNCH!!
(4)
Natalie S.
Awful. Good beer, but plan on eating elsewhere. If I could give it 0 stars I would. We came here for my birthday on a Sunday night, normal party of 5. This place was not my choice for food, but I didn't want to be difficult and I did want to see the inside, which I heard was pretty cool. First: I checked in with the hostess for our reservation under my brother's name. They had it spelled incorrectly and rather than just seat us, they made a point of telling me that "That isn't how we have it spelled." Ummmm - not my fault you spelled it wrong and why would I crash my birthday dinner for a table that was already half-seated? Bad start. Second: Waitress was pretty young, which is fine, but when some members of our party ordered "light beer" or "dark beer," hoping for a suggestion, she was clueless and a bit rude. Not everyone knows your craft beers - have your staff ready to provide suggestions, tastings or at least be old enough to drink! Third: 3 members of the party ordered the overpriced steaks all at medium rare. The waitress suggested that we order them at rare since the kitchen overcooks then OK. When the steaks came out, we had one well, one still attached to the cow and one cooked ok. And then you were out of asparagus. 45 minutes after we ordered. But charged us for it anyways. At least my ribs were passable, but not for the price. Perhaps your young waitress thought my father's accent made him an indiscriminate diner. She was VERY wrong. And very wrong about the rest of the party.
(1)
Curtis R.
I had to go get my growler filled, it was long over due. Their 'Two Pull" has been one of my favorite beers for a long time. Slightly biased and sentimental, but I do love it. Beer was great. Food was ok, I've had it better at other GCB's. That will come with time. However, I was really let down with our service. it was just really slow, and unorganized..we got beers before waters, and thats even with asking for waters twice. I understand this place just opened. So I don't expect perfection. Even though knew it could have been a little better. But i can't wait to go back, as i know i will for a better experience and of course their delicious beer.
(3)
Gordon B.
This was an okay spot. The food and service was okay, but nothing special. If we were in the area and no where else had seating we would go again.
(3)
Randy T.
Go to this restaurant for the atmosphere and the beer. The food is mediocre. I came to Granite City because I wanted to eat at Legacy Village, but eat at someplace different from Claddagh's or the Cheesecake Factory. The restaurant is very large and was reasonably busy, but not very crowded, on a weeknight. The outdoor patio was not very large, but comfortable. I ordered the grilled chicken and asparagus linguini. In my opinion, the chicken was not seasoned well. I was also disappointed with the sauce, which to me was watery and not very flavorful. The portion size was average - filling, but not as large as I would get with a similarly sized/priced dish at Cheesecake Factory. Overall, not too impressed. Wouldn't mind coming here again though just for a beer on the patio.
(3)
Shelley R.
Granite city, yall call that brunch?? Terribly executed! ! People please don't waste your money here.
(1)
Christine G.
I'm in between on this place. I've been here for lunch during the week with a group of friends for lunch and had no problem getting a seat. I've also been here at 6:00 pm on a Saturday night on my own and had trouble finding a spot at the bar. The decor and set up is awesome, that much I love. The longer tables in the bar are good for groups of people, but there's no where to put your coats on them when it's colder out. Drinks: over priced. $8 for a Baily's on the rocks and $8-9 for a margarita. Food: over priced as well. I got the shrimp tacos, the lunch portion (Friday during Lent) and 2 of them were $12. Tacos were decent with some good flavor. I've also gotten the turkey burger, cooked through and ok. The waffle fries were probably my favorite part of everything. If someone was meeting me somewhere and wanted to go, I may or may not depending on the day
(3)
Puneet G.
Went there for the 1st time on a Friday. Had to wait for 15 mins to be seated. We were a group of 4 & hung out by the bar. The bar is pretty cool with a humongous TV screen. Had their brew (lager), nothing too impressive. It's a very big restaurant, with a 'chain' like feel. Our server was just not interested. I don't think I will go again for dining but could stop by for a drink at the bar with the 'BIG' screen TV.
(3)
Janet V.
Decor is cool, food is great! Love the lunch menu. Burgers were great as well as the Bacon Avocado Sandwich. Large portions and kids menu is very nice as well.
(4)
Vicki O.
Just had the Maple Pepper Bacon & Tomato flatbread-----awesome good. More than enough for two. Service st the bar has been great.
(4)
Jo S.
The first time I went to Granite City is not memorable at all. It was about a year ago and all I remember is a salad, so when I went this time I made sure to take it all in. The environment of Granite City is super fun, especially for a mall restaurant. It is a perfect place for a big party of people or a family. We didn't have a beer, but being a brewery they seemed to have some cool brews. We had the BBQ flatbread and it was perfectly crispy and light. Perfect for sharing. We also had the April special which was a BBQ pork waffle, which was one of the best dishes I have had in a while. I was apprehensive to try the weird combo, but the sweetness of the pork combined with the crispy onion straws and soft waffle was an amazing combination and I wish this was a dish I could order every time I go.
(4)
Matt M.
Good was pretty good Service was slow Bathrooms smelled of urine. I told the host of the condition of the bathrooms. He looked at me like I was speaking Navajo.
(2)
Tom T.
Went to Granite city for the first time tonight and it will be my last time. But some highlights first. PROS: Server David A took care of us very well. It pushed the kids food through because they were so hungry. He also took the time to do the checks right and he was very personable. CONS: We called ahead days before and they said they didn't take reservations but on the day of you could call ahead and put your name in. We called in for a time at 6pm for 13 people. Got there 10 mins before 6 and checked in they said it was going to be 45 mins. An hour and thirty five mins later we got seated. This time was spent dealing with four kids under four years old, hungry and getting tired. Manager never visited and seemed to avoid our table. Once we ordered the food, it came in an acceptable time frame. I got a soup and a salad. The french onion soup was very tasty. The salad on the other had had soggy lettuce with brown and slimy ends. The bread that came with it was more butter and salt then anything. I was very disappointed at the food. Side note. Floors in the restaurant were very slippery even when the floor looked dry. Men's restroom was dark and it looked like the urinals over flowed so the floors were covered in water or other. I will not be visiting again.
(2)
Kris P.
We had the best dinner here tonight. The only complaint was that our dinner arrived right after our appetizers. The food was delicious. They are also offering $5 pitchers which is a steal. Kelsey, our waitress, was unbelievable. She is a must to a fun dinner!!! Ask for her when you go in. Funny, kind, quick and good with kids. Excellent night out and good value for the food.
(5)
Jennifer B.
I tend to agree with most of the comments I've ready here. The food is just ok, but overpriced, the staff is friendly but not very experienced or efficient and for some odd reason they are out of EVERYTHING lol The ambiance is very nice, with a "cool pub vibe". We ordered a beer we've had at another chain location, which was apparently seasonal...ok no problem. They were also out of my choice of steak so I had to order a different cut ($15 more a serving), they were out of green beans so the only other option I liked was a FRUIT BOWL(?)...I asked for a salad but was advised this is a "stand alone item" and I can't substitute my OUT OF STOCK green beans for a salad. I asked our waiter, Eric (who was friendly enough) to get me some butter, then listened as he talked to the table behind us about family and friends for 5-10 minutes while my food got cold. I decided I wasn't having a great experience and wanted to voice my concerns. The manager was apologetic and offered me a salad immediately but unfortunately, that's it. No concession for a comp drink or dessert, just an apology and offering me the salad the waiter should have given me before I finished eating. I've heard other locations of this chain are much better but I certainly won't be going back to the one in Legacy Village.
(2)
Lynda R.
My husband and I tried this place out last night. We were not impressed. The inside is beautiful, a lot of brick work and nice wood. It has a nice feel....that's where it ends. We sat at the bar and debated whether to eat here or Bar Louie. My husband ordered some chocolate/caramel tasting beer. The first few sips were ok and then it was a bit much. I ordered a lager, it was average. As we were looking over the menu the lady next to us got her food. It looked awful. She had what we think was salmon, it looked dry and over cooked. Everything on her plate looked dry, the asparagus was shriveled and the wild rice looked clumpy. I actually felt bad for her. We paid our tab and left. Probably won't be there again.
(1)
Dmitriy Z.
Decent beer and food, both are overpriced. Probably a little below par to similar places in the area.
(3)
Lori R.
Went for the first time Sat, 11/23/13. Was seated fairly quick(2).the service was really slow. Waited almost 20 min for our drinks. No silverware on the table. Waited for condiments in mid meal. House wine was $12.00(seriously). They have many KINKS to work out b4 I go back.food was ok.
(2)
David B.
Don't go expecting a stunning Mimi brew view. If you're going to show your tanks make them look nice, not institutional.
I thought this place was great!! I was ready to have terrible service based on the other reviews I have read. Our waitress was Ashley and she was perfect. She was attentive but did not bug us. She knew the menu well and made great recommendations. She told us about all the beers and we tried a sampler. Each of us had our favorite. We got the nacho appetizer and it was HUGE. 6 people could easily share this. You must get it with the granite city dip. I don't know what they put it in (I still think crack. jk!), but it was to die for. I had a salad and my boyfriend had a burger. The salad was perfect and the burger was huge too! It was very tasty. The decor was nice and sound level was good. You can see them cooking in the kitchen which is always a plus. It seemed like we timed our visit right and gave them long enough to work out some of the kinks that previous yelpers complained about.
(4)
Ryan S.
Slow but friendly service. Way slow from the bar. Beers were not good. 1 or 2 were passable. The rest tasted like nothing, cheap domestics, or soapy. Other drinks were on the pricey side. $11 for a marker mark?! The app we ordered was good. Pretty hard to screw up cheese covered waffle fries though. Decor/atmosphere is ok. Slightly better than any chain restaurant and not an authentic brewery/brewpub feel. Wouldn't go back.
(1)
Eric B.
I was happy they were able to accommodate our party of 14 on a Sunday evening. The two servers were nice, but the food took a really long time to come out even considering the size of our party. My wife ordered Chicken Alfredo and she liked during dinner, but felt sick later at home. Not sure if it was the pasta but whatever. I tatsed the pasta she had and it did tatse good to me. I ordered the Bleu cheese burger with onion strings. I have never tasted a burger devoid of taste than the one I was served. The burger could not have been seasoned. All I tasted was the bacon and onion strings. The fries were basic. Three other people in our party ordered burgers and they felt the same way. My mom ordered the Honey steak and it was over cooked on the edges. They place looks immaculate, and its very big. But I probably wouldn't return. I definitely wouldn't get a sandwich.
(3)
April F.
I joined my family for a large dinner of 20 people. With that said, I could understand there being a certain level of confusion for our waitress. She was never rude, however she never came around other then taking our initial order. We couldn't order drinks the entire evening unless we flagged her down. The wrapped silverware was clearly dirty and my cousin sitting next to me had a hair in her food. Once we tracked the server down they were quick to bring her a new dinner and give us clean silverware. I had the chicken chopped salad and thought it was pretty good. The atmosphere is the only reason this place got 2 stars. It is huge and beautifully decorated. There are multiple fireplaces and the bar is great! And it also was really clean, other than the silverware. If they could get there act together this place could be great. Maybe there under staffed for a place this big.
(2)
Jim H.
Stopped for lunch. Beer was good as was the decor. Has a lot of potential but management must rebuild the food and service from the ground up. Horrible food. I had the dinner salmon and got a small dry piece of salmon plopped on some rice with overcooked asparagus, it was really bad. I could forgive one bad meal but my wife's luncheon burger was worse than anything out of McDonald's. She commented that it looked like a frozen burger that you buy at the grocery store. It was on a cheap bun with store bought chips. As far as the service, our meals came out at different times and we had to have them redo our bill three times as they added other people's bills to ours. Could be ok to drink but every place at Legacy has better food. Note to management: Fire the cook, rethink your menu, include some fresh ingredients, and retrain your staff and you could have a winner here. Cleveland is a food town. We notice these things. We will not be back.
(1)
Jason S.
Went there for second time and.experience was just as bad as first time. server forgot to come back and get our orders after apps, food took forever! They were not even busy. A beer flight took longer to get than apps 15 min! Sides were wrong on one of meals and two of four at our table complained of stomach problems next day! Manager didnt even bother asking how.things were just said good night on way out. Last time going food is average at best, atmosphere is nice but bad service and overpriced going to bar loius instead next time.
(1)
J. H.
Could've given this place four stars if not for two issues with our meal... Arrived just before 6:00 on a Wednesday night. While there were a few open tables, the place was pretty busy. Got busier during our visit, too. Food - apps were pretty good. Tried the Idaho Nachos and the Buffalo Wings. They were nice enough to put the buffalo sauce on the side since we had kids in our party who can't take the heat. I had the Blue Peppercorn Burger. Would've been tasty except for (ISSUE #1) the fact it was medium rare at best, and I ordered medium. Did not finish burger and left the most undone part for the wait staff to see. Normally, I would ask for a new one, but that's another issue...the other members of my party were satisfied with their meals TIP: the flatbread pizza on the kids menu is a HUGE serving. It can easily be shared between two small diners. Beer - surprisingly good. Tried an Irish Red, The Bennie and a Two-Pour(?). Had a couple others they offered that looked good as well. Nice bar area where I could see myself downing a few while watching a game. Service: very friendly for sure, but (ISSUE #2) the food took FOREVER to get to our table. We were seated a few minutes after 6 PM, and while we admittedly had to wait about 10 minutes for my wife to arrive, we did not leave until almost 8 PM. The main courses took at least 30 minutes to get to our table once ordered, and all we had were a couple of burgers, a couple flatbread pizzas and a bowl of soup. If our food service was more timely, I'd know we be coming back. As it is...maybe?
(3)
Nain S.
I absolutely love this place!! It's my go to dinner place. I've tried almost everything there, good is great, beer recommendations are good and the staff is super helpful and nice! If you can't think of a place to go and don't want Mexican/Italian/whatever... granite city is always the best option in my opinion.
(5)
Matt F.
I've been to Granite City about 9 times since they opened. Always had great service and the food is fantastic. Their ribs are amazing! Not really a beer drinker so I've never tried any of that but the cocktails Ade great that's for sure! Gets sort of busy on Thurs-Sun but in this area everything does, so a 45-60 minute wait is expected, shame they don't do reservations. Haven't tried their brunch yet, but several friends have told me its really good. Overall, great restaurant and definitely some place I will go again and recommend you do too!!
(5)
Raychl S.
The wait time is absolutely horrendous! Close to an hour. Then, the table they took us to wasn't even completely set up. Once at the table, we waited another 10 minutes for our waitress to show and we've been waiting close to an hour for food. This is not a way to run a business. When the dessert came out, the other meals, which were burgers, still hadn't made it to the table.
(3)
renee b.
Had dinner here with some friends. Great decor however can't say the same about the food and the service. I'm convinced that they make all the food extra salty so that you keep ordering more beer. All of the different 4 dishes that we ordered they were all salty. Ingredients were not fresh in our salad not too mention the salad was soaked in dressing making it very soggy. French fries were cold. Server was slow. Did not get us our water for over 15 minutes. By the way this was our second time going and the first time was just as bad. We just thought we should give it another chance before boycotting this place Definitely won't be going back
(2)
Pam C.
I recommended this place to a friend for a business lunch.I was their guest . Our server did not explain the beers,food,specials....nothing! "What can I cut you to drink" was all he said. Our food came,I had the French Onion soup....OMG was it salty!! I tried to dilute with water...didn't help. Then our entrees came,I forgot the name of the "fried club sandwich". It was very greasy and the fries had a ton of salt on them. I would think the servers would be trained to spot barely eaten food as a signal that something is not right. NOT!! Since I was a guest,I did not complain about the service or food. I guess I would have been embarrassed since I DID recommend the place! At the end, I politely said,"Please tell the cooks that the need to lighten up on the salt back there" He said.....wait for it....."I will" then brought the check! Geez!!
(2)
Dana R.
Friendly servers, food was ok/average. Cool interior. Happy hour pricing is good but make sure to get your order in before it ends as the bar can take awhile and you can get charged the regular price if you aren't careful.
(2)
Evelyn H.
My husband and I went there for lunch today because we had a $10 coupon off of a $30 or more purchase. We'll be back. Neither of us are beer drinkers but I had one of the best raspberry ice teas ever and I know ice tea. The food is above what you expect in a chain restaurant and there is a lot of it. I had the fish and chips - don't order this unless you are really hungry - huge servings and way too many waffle chips which were delicious. My husband had a flat bread with pepperoni and he loved it. It really fits in well with Legacy Village. Service was great too. A very nice selection on the menu.
(4)
Amy M.
The hamburger my mom ordered had a flimsy ass top bun. It looked like someone sat on it, or used a rolling pin and rolled it out. The inside of the top was burnt, like a grilled cheese sandwhich. She's been waiting like 10 minutes to eat it. Hasn't touched it. Not sure if we will come back or not. Our server (whatever the hell his name was) was hard to get when we needed something.
(2)
Staci K.
Went there this afternoon since there was a 60 min wait at B Spot for 2. Was very disappointed with the turnaround time for a buffalo chicken wrap and a salad- it took about 30 minutes after ordering. When the food finally arrived, the salad was definitely from a bag and the lettuce was overly stumpy- not leafy green like one would expect. The chicken wrap was ok...and I subbed in the garlic mashed potatoes instead of fries and they were COLD. They weren't bad, just cold. Not wanting to complain and have to wait any longer - I took about 70% of my meal to go and we abandoned the majority of the salad too. There are a lot of other places where I can get a much better $30 lunch and not have to be there for 90 minutes . (No booze consumed). - we won't be going back!
(1)
Melissa A.
I went for brunch and while the food was pretty good (I don't eat pork, so that ruled out a majority of the options) it wasn't amazing. The temperatures weren't all where they should have been. For example, the mashed potatoes and gravy were cold, which caused the gravy to be congelled. While the food would probably get 2-3 stars, the service was slow and negligent. The only two times we engaged with our server was when we flagged her down to ask for drinks and when we flagged her down to ask for the check. I noticed that most of the tables around us were recieving the same shoddy service. The woman at the table next to us never even got to order a drink and just went up and helped herself to the bruch buffet. Maybe the morning that I went was an outlier, but based on that experience, I don't think it's worth going back.
(1)
Marisa B.
We had a great experience here. Seated right away on a Saturday night and had spectacular service. Many options of food to choose from on the menu, seafood, steak, pastas, burgers, tacos, & sandwiches. They have beer, wine & cocktails which I would recommend the Strawberry fields martini. . Delicious! Very cozy, warm and rustic environment. . I loved it and I would definitely tell anyone to give it a try!
(5)
Bridget M.
Unfortunately, I have to agree with a majority of the posts on here. This place has potential to be amazing - the decor is beautiful and the concept is really cool. I've sincerely tried to like this place...I've gone around 4 times, and have been disappointed every time. The service every time has been AWFUL. Do not go here and expect to grab a "quick bite" it takes anywhere from 45 minutes to 3 hours. The waiters are nice enough, but will disappear for 10-15 minutes and simply make remarks like "you need a refill" and then not refill your drink. You could really get the same type of food and alcohol and an Applebee's or Ruby Tuesdays (and for about half the cost). It's decent enough, but not anything really special. I watched our appetizer of pretzels sit under the heat lamps for 20+ minutes before they were brought out...cold. Not good. Like I said before, great concept, but with all of the other choices in Legacy, I suggest you go somewhere else.
(1)
Catrina V.
Was here tonight and although we like some of the food/beer at this place, truly was disappointed with the service. Our waitress pointed out our drinks were empty 2 times before refilling them, and by the time our refills came 15 min after the second time she noticed, we were done with our food. I understand things can get busy, but these are the little things that make a dining experience a bad one.
(1)
Jerry A.
First time here. It was pretty packed for a Friday night but got seated within 10 minutes after arriving. My server was very pleasant and knowledgeable of the beer selection. She recommended I try a seasonal called Blue eyed brunette girl. It actually was made with bourbon. The beer was very dark but smooth and you could definitely taste the bourbon. I ordered a chicken bruschetta salad which came to my table in less than 15 minutes. The food was very good and tasty and the portion size was ok. All in all I was satisfied with the service and the food and would go back again.
(4)
Mat S.
I felt bad for the servers, there was only so much they could do. The table beside me had an issue with their food and she was scrambling. My chicken was dry but I didn't want to overwhelm my server. She was very nice and I was trying to be too. My family ate here two years ago and it was night and day better. I may give it another chance if I'm dying of starvation, but given the choice I may just choose starvation. Try the beer, they can't screw that up
(1)
Vrere B.
I went this past Saturday afternoon. A friend told me that they have Happy Hour on weekends from 12p-5p, so that was right up my alley. Although 13oz beers are only $3 as the Happy Hour price, I'm a beer drinker, and it was suggested by the server that I try the sampler of the 8 beers they craft themselves. That was $4.95. You can see the brewery in the back which is a cool visual. My favorite beer was the Batch 1000. I like IPA's; this was a double IPA. I also had a BBQ Chicken Flatbread which was great. There is a LOT of space; I actually wish there was a second bar because it fills up very fast. There's plenty of room for another. I liked how TV's were placed throughout so I can watch sports. I'll definitely come back again. Very good service (well, the waitress we had that day was good), and the location works for me.
(4)
Roxanne O.
I miss Joseph Beth and their amazing little cafe. I dropped by Granite City with some coworkers for some holiday cheer and happy hour action. (4-6 pm weekdays, 12-5 pm on Saturday) They have a huge selection of $5 cocktails and select drafts for $3. They also had some appetizers available for $5 and flatbreads for $6. I was the second in my party to arrive. The first person to arrive was seated in a booth in the bar area. He waited for awhile hoping to see a server but ended up having to flag down a manager. I had a similar experience. I waited for over 10 minutes and then physically got up to talk to the handful of managers who were standing around the bar area. The one I spoke with was nice and very apologetic and took my drink order. So then I waited some more. The person who ended up being our server eventually sauntered up to the bar and must have been told by the manager to pay better attention to use because she brought my drink over right after that. When the next person in our party arrived, she was able to order pretty quickly, but it took seemingly forever for her to get her drink. I know this because we were waiting to do a toast, and I sat looking at my $5 skinny margarita with puppy dog eyes. The first round went down pretty quickly and we wanted to order another drink before 6pm but...there was no one to take our order. Our waitress showed up at 6:02 and told us we were SOL. Nicely, but we were pretty unhappy because we were there for happy hour. (my $5 skinny margarita turned into an $8.75 margarita after 6 pm) There were a few vegetarian options on the menu but no vegan options. Besides a couple side dishes. To not feel left out while my coworkers noshed on pizza and spicy shrimp from the happy hour menu, I sadly ate a side of sweet potato fries. Weep womp. They enjoyed their food. Good thing because it's not like anyone checked on us to see how our food was. To be honest, I was a little embarrassed to have suggested this venue for a happy hour. Sure, the pricing was great and the ambiance was cool (lots of stone, fireplaces, etc.) but...the poor service coupled with the lack of vegan options doesn't make me want to go back anytime soon. I guess if you're looking for some cheap drinks and aren't in a hurry, this is the place to go, but otherwise? Go elsewhere.
(2)
Michael H.
The newest addition to the Cleveland food scene is a real winner! We went for the VIP grand opening last night and were very impressed. From the excellent beers to the fantastic food, all presented by a warm, friendly and well trained staff. This place should be a big hit. Try the ribs or the flatbread pizzas, both are delicious! Best of luck to the Granite City Brewery, and welcome to Cleveland, thanks for coming!
(5)
Rich G.
I'm a stout kind of guy. their stout is good, the rest of the beer is okay. appetizers are kind of lacking, typical good ole American greasy & flat bread pizza was average... burgers are great, chicken wrap was ok I'm a mug member so the 25oz is a good price... come here once in a while... nice atmosphere, good decor
(4)
Martha F.
Food was below expectation. Service was spotty but it wasn't our servers fault. She did as good a job as she could given the hectic restaurant. The focus here is on fun drinks and enjoying alcohol with your friends. There were lots of large groups and the place is noisy. Beer was pretty good. All in all, not a bad concept but the food kills it. I won't be going back unless for only a drink at the bar.
(2)
franklin b.
Enjoyed the flatbread, service was amazing from tonya and the young pretty manager! Beer was decent. If I didn't live in CA, I'd come back again
(4)
Ian S.
They do not actually make beer. They only ferment wort. I had the ribeye, which was not seasoned at all, and was a very poor cut of meat. It was cooked by someone who has no idea what a good steak is. The beer is not that good, the Duke being their best example. The service was excellent, but does not make up for the lousy food and lousy beer. Granite city beer taste results: Northern: Warm water with a hint of beer. Bennie: Well balanced lager, caramel notes, watered down. Two Pull: Watered down Bennie. Kolsh: Sour, sharp hops, yeasty Belgian: bitter, lacking malt taste, salty aftertaste, probably a bad batch die to lack of sanitation. Duke: Sierra Nevada clone with a bit more hop characteristic. Cascade hops. Not too heavy. Excellent beer.
(2)
Leighanna K.
Food was awesome, get the shrimp appetizer! Service was really bad. The waitress forgot to put in the appetizer and soup and still charged for it even though it came out well after our entrees. Not to mention it took about 40 min to get a salad and basic salmon dish. $11 for a glass of decent Sauvignon blanc. They need to work on their service! Manager stopped by but was already leaving before we could say anything. It was like she wasn't even waiting for an answer.
(3)
Christine P.
Service was a bit slow, but friendly and the food was mediocre at best! I tried the chef suggested meatloaf and the meat tasted old/reheated - Yuck! We liked the decor and the drinks were Awesome! If we go back, it will be for bar service only.
(2)
Frank B.
This is a review of the Granite City brunch buffet. I arrived to a nearly empty restaurant at 10am on a Sunday morning. After about a 5 minute wait at my table, we were greeted by our server and offered drinks. We were also informed that the price of the brunch buffet had increased to $17.95. Whatever, I thought, if it's good it won't really matter that it's priced at the higher end of Sunday brunches around town. My mistake: it would have been overpriced at $1.79. I could go on and on about how the choices were limited, about how the Eggs Benedict had been sitting in their pod for so long that everything was congealed and dry, or about how the turkey bacon was a monochromatic strip of cold, limp tasteless faux meat. But you will get the picture if I just say that the best thing this buffet had going for it was the wheat toast. It was all down hill from there. Do yourself a favor. Make yourself a bowl of cereal and pass on this mess. Especially at $17.95.
(2)
Lori E.
Service is absolutely awful. We went about a year ago and had terrible service. Decided to give it another try and it was worse. We were seated right by the door - it was freezing. There were plenty of other tables available. Server was slow and unattentive. Had to search for her to order our meals after the appetizers. She never checked back to see if we needed more beers, water. Had to ask for someone to find her multiple times so we could get service. I'm done. Won't be back. Managed poorly. Service is awful. Food and beer were good.
(1)
Melissa D.
Well, the first time I was here, service was impeccable. The happy hour was one of the best around. My second time here is a much different experience. The happy hour menu shrunk and the prices skyrocketed. Beers are now 3.50 plus tax. To top things off, service was nonexistent. Our server, Nathan, barely even acknowledged us. And the bar was empty! I don't know. Not staying. Headed down the road to the pub.
(1)
Brandon B.
Felt obligated to review after my second visit. Wait time was great: walked right in. Unfortunately we were met at hostess station with a server throwing a fit about something. Not a great showing to begin our dinner. We then waited 15 after ordering drinks for the server to reappear. My wife ordered the pasta with chicken, asparagus and prosciutto: not much flavor and extremely oily. My fish and chips was alright but the portion size was disappointing (I don't have a huge appetite at dinner but this didn't fill me up even after an appetizer). My son's burger was barely worthy of a McD's Happy Meal: tough and tasteless with a greasy bun. We missed out on dessert because our dinner took 90+ minutes to complete and our 9 month old was running out of patience. In summary: the lack of professionalism and overwhelming ineptitude of the entire staff is a true disappointment considering this restaurant is in a prime, upscale shopping area. Will not ever go back.
(1)
Jimi K.
Nice atmosphere and friendly staff. Had a problem with CO2 system when we were there so they had no beer.Bummer. Food is good.
(3)
Ilan V.
Been here twice. Good food. Long waits tho for both times. I love the cookie cake they have for dessert (warning: has nuts in it for those who are allergic). Also reccomend the half slab or full slab ribs and the burgers.
(4)
Mir E.
Along with myself there were 2 other people. This place was pretty good. I had the shrimp tacos which were really good I would say the worse thing about the place was the length of time it took to get our food. I would have to say it took about 30 mins for our to come out. They didn't bring out anything while we waited, we should've ordered a starter item but I didn't expect the food to take so long. Our waitress finally offered to bring us some bread but they charged us extra for the bread and it wasn't warm. All and all this place prob won't be a favorite where I go all the time but once in a while maybe.
(3)
Rebecca M.
The 4 of us came here because a friend recommended it. The place is beautiful and we looked forward to having a great meal and awesome drinks. After asking and being turned down for a booth seat we were seated by the rest room. It took 15 minutes for our waiter to come and introduce themselves and run down the list of some of there choice beers. Everyone at the table ordered the blueberry beer and I ordered the Sangria sunset. We also at this time we ordered wings as an appetizer. When I asked for water everyone at the table followed suit and also asked for water. We got our drinks 10 minutes later. After the first sip of beer, everyone looked at each other lol no one tasted the blueberry in the beer and throughout the dinner they tried to find at least a hint of blueberry with no success. the boneless wings were good even though they seemed like the sauce was lightly sprayed on the wings because there was barely any sauce on them. I ordered a VERY expensive steak dinner because nothing else on the menu interested me. My steak came with garlic mashed potatoes and asparagus. My Boyfriend ordered the mac and cheese which the waiter said was "very cheesy". Our main dishes came out 25 minutes later. Instantly we were disappointed. My steak was good... nothing special but my asparagus was cooked to the point that it tasted and had the soft consistency of okra and my mashed potatoes seemed as if no milk or anything was added to make them mashed potatoes. I seriously think they baked a potatoe and roughly mashed it with a fork and threw it on my plate. My boyfriend was really upset because there idea of mac and cheese is totally different from his. He got a big bowl of rigatoni pasta that had chives and cheese sprinkled on top... this dish had no type of cheese sauce and after tasting his dish I asked him where was the cheese. I left the restaraunt with almost all of my food in a box and my boyfriend didnt even want to take his. I got home and gave the entire $27 steak to the neighborhood cat. Overall we left agreeing that Applebee's had better food than this place... and we don't plan on visting again. I'm gonna stick to J Alexanders for now.
(2)
John G.
First time visiting. Went on a Sunday, it was quick seating with or no wait. Wanted to try something simple so I got the bock cheese flat bread. It was pretty good. Servers were very nice and professional. I will visit again.
(4)
J S.
While waiting for our table we thought we'd go over to the bar for a beer, almost impossible to get served! The bar was full of people eating and nowhere to flag the bartender. It took way longer than normal to get seated, we had to ask several times. They gave 3 people a booth that could have fit our group of six. The food was good but with the seating time I don't know how soon we will go back. The pork chops are great, and the chocolate cake is wonderful!
(2)
Lauren M.
I have visited the new Granite City location in Legacy Village on three separate occasions now since the grand opening. On all visits, food was good, but service was very poor. Wait staff and host staff seemed confused and highly stressed. The first two visits, I gave GC benefit of the doubt for being a new establishment and figured that within a few weeks, they would get their s**t together. Unfortunately I have found that this is not the case, and in fact it may have even gotten worse. My third and most recent visit to GC was this evening (12/8/13) at around 7:30pm with one of my friends. We only waited about two minutes to be seated. There was quite obviously some miscommunication among the hosts, because the host walked us to a table that was actually not yet bussed. As we stood awkwardly at one of the server stations waiting for the table to be bussed, another host walked up to the table we were waiting on with a group she was also trying to seat there. Ultimately our host took us to a different table, and we were greeted a few minutes later by our waitress. She did not suggestively sell any drinks or food, nor did she ask if we had visited before or not. Instead she just told us that she would be taking care of us and asked us if we wanted to start with "something to drink" while we looked at the menu. My friend and I each ordered water with lemon at the same time that we placed our food orders. I ordered a house salad without cucumbers and the adult mac and cheese, chicken on the side. My roommate ordered a house salad, one $7.95 small plate of honey BBQ bone-in wings, and an order of waffle fries. Our waters took several minutes to arrive at our table and they did not include lemon, even though the waitress wrote down our orders. Salads came out after an acceptable amount of time. My salad still included cucumbers, but thankfully this was an easy fix. Our meals seemed to take longer to arrive than they should have. When the food arrived, my friend's wings were the wrong flavor - hot instead of honey BBQ. These were quickly taken away and the waitress disappeared for a few minutes. She finally came back with ketchup for my friend's fries and told her that they were making new wings. She asked how my food was so far, and although it actually was prepared correctly with the chicken on the side, I had to inform her that my pasta was actually cold. I had eaten a few bites while I was waiting for her to come back because I was so hungry and had already been waiting a while. The waitress apologized and said she would bring the manager over. The manager came to speak with us a few minutes later, and apologized about the mistake with the wings. He also apologized about my food and asked if I wanted a new meal made or if I wanted it tossed in more sauce. I said a new dish was not necessary and that I would just like my food to be heated up. Several minutes later, he brought my dish back and said that he would check on me in a minute to see if it was any better. As I ate the dish of mac and cheese he brought me, I realized they had instead just made a new meal, which was fine, except that THIS meal included chicken. Thankfully I am not vegetarian and this did not bother me. When he came back to check on me and what he thought was just my re-heated pasta, I told him about how they made a new dish and included chicken, but that it wasn't a big deal and that it was good. When he realized what happened, his face paled, mouth dropped open, and he said "Oh no, so if that's a new one with chicken in it, I'm wondering where yours went..." My friend and I sat silently stunned as he immediately power-walked away, speaking into his headset. At this moment, we realized that someone in the restaurant was very likely served my partially-eaten mac and cheese dish. We never saw the awkward, unhelpful manager again and were appalled to find that there were no meal comps included and that we both paid full price for the experience we had received. In fact, my friend was charged for the larger sized order of wings instead of the small plates order that he had asked for. She was able to get $5 off for that error, but after that embarrassing show of service, I would have expected a more apologetic manager and server. Maybe they have gotten so used to screwing things up, that this was not unusual enough to grant a sincere apology and a partial comp or coupon. The beautiful, trendy atmosphere of GC has the potential to be a great success and is in a great location. However, with service this awful and an apathetic wait staff and management staff, I fear that this location is doomed to fail. I would suggest a severe overhaul of management and intensive retraining of staff. Otherwise, in an area where there are many wealthy and selective dining guests, Granite City will soon be overlooked.
(3)
Ben K.
I agree with most of the reviews on the site. The decor was nice but the food was worse than Applebees but more expensive. I think the hamburger was purchased from the frozen foods section at Giant Eagle and some of my wifes mussles were not open. Hopefully the place will close and a local place will open to take advantage of the money they spent on decor.
(1)
Ashley J.
Great food, get there early! Met up for happy hour with some friends tonight and had a great time! You are able to get the happy hour special anywhere in the restaurant, so we got a table in the dining room. I think we ended up getting every app on the hh menu, and enjoyed every one of them!! The food was FANTASTIC, hot, and came out in a reasonable amount of time. The hh drink menu is just as good, with a diverse selection of drinks available at a discount. I tried a few of the cocktails, and they were all great. My only complaint of the evening was the wait time to get our drinks. There seemed to be an ample amount of wait staff who was always around to take our plates, bring food and ask us if we needed more to drink; however when we ordered a drink, we were in for a LONG wait! :( for the amount of staff as well as it being a brewery, I would have thought they would have had more bartenders. We will definitely be back for the food, and make sure to order 2 drinks at a time!!
(4)
Winston C.
Went here twice now. Both times were disappointing. Service is friendly but very slow. The beer is average, and the food is hit or miss, with the good food not even being that great. Most recently it took 10 min of waiting plus going back to the host stand to get a waiter to the table, (at this point i started timing) 8 min to get the drinks, and another 21 min after the drinks to get the food. The place looks great but is super loud too. If im in legacy ill find somewhere else to go.
(2)
Jade K.
Granite City is another addition to the chain restaurant take over of Beachwood. Therefore, expect that. It's basically The Cheesecake Factory with a brewery. Had the Margarita Flatbread which was kind of soggy, the grilled cheese, and a big cookie. I had heard good things about the grilled cheese but I really didn't like it. I brought my boyfriend the "Chef's Selection" sandwich and he said it was okay. Plus, they were out of the beer I wanted to try. Oh well, overall a very "meh" experience.
(3)
Jeremy S.
This place is a big disappointment. They call themselves a brewery, albeit a chain, but cannot deliver a proper beer. I went with some friends to try this place out on a Sunday evening. When we received our beers, they were all flat and watery (we had each ordered a different beer). When we notified the waiter and he confirmed that almost all of the draft beers were coming out flat, we were pretty surprised that this "brewery" could not keep their beers carbonated. Surprisingly, servers continued to serve these flat beers to other patrons after they had learned that the beers were flat. This is not a way to run a "brewery." Our service was good, but our food was pretty average.
(1)
Samantha C.
The only thing worse than the atmosphere was the food. Food came out cold. The minestrone soup tasted like Campbell's condensed. When I got my flatbread pizza it was cold and underwhelmingly seasoned unless you count the extra crunch of the FINGERNAIL I found in it. Needless to say I didn't finish my meal and leaving the restaurant was the highlight of my visit. The wait staff was great if you could hear them over the screaming in the kitchen. Ate here a year ago and food was good don't know what happened but bring the old chef back!
(1)
robert b.
Very disappointing experience. Flatbreads were served ice cold. They were replaced with an apology, but at least one should have been comped, or a complimentary dessert served. The final straw was when a busboy cleared the table into a container he carried, containing dirty, disgusting dishes from other tables. Gross!!! This wasn't at a camp, but at a restaurant. This was reported to management, which apologized and promised to better train the staff.
(2)
Veronique D.
This place can get pretty noisy. The silverware was dirty. I ordered salmon, asparagus and wild rice. Now let's talk about my rice. I asked if they had brown rice, his reply was we have wild rice which is brown rice. The rice was overcooked. How can you mess up rice? Anyway, the other guests at my table had no compliments to give. I guess one person mentioned the online menu does not match their menu in the restaurant.
(2)
Eugene T.
Great food, great atmosphere, Asian shrimp is spiiiiiicy, Asian chicken salad is awesome, beer sampler is great!
(4)
Richard F.
Bad beer, bad food, bad service! What more could you ask for. Three of us had fish and chips which our terrible waitress said was awesome. I guess she has never had good fish and chips because this was like fish fingers and waffle fries on a bed of wilted lettuce. And it was cold. It took 15 minutes to get a cloudy barely drinkable pale ale. I would never go back to this place, there are just too many better alternatives
(1)
Lexy G.
Food and atmosphere is wonderful at Granite City. Unfortunately I cannot say the same about the service. This is my fourth time here and was hoping they would have it more together by now but that's not the case. It just seems like the staff is always confused and no one knows what's going on. Servers are not attentive at all and not educated on the menu. Will definitely still frequent here just fear that if the staff doesn't get it together soon it may not make it much longer.
(4)
Frank D.
Thirty minutes first round of drinks. Twenty minutes all drinks empty. Ordered diner, 1/5 of our choices out of stock. Not coming back. Throw out my mug club card
(1)
Meg O.
The food is overpriced for what you're getting- bar food spiced up with fancy crockery. The service was awful! Our waiter was very friendly, but incredibly neglectful. I'd love to attribute it to the birthday party next to us, except we saw plenty of staff who seemed oblivious to our pleas for attention, including the manager. When we did get their attention, they were rude, and made it clear how much we were inconveniencing them. Just don't go.
(1)
Robert B.
Went to dinner there tonight. It is crowded, but an early 6pm arrival time should assure a table without a wait. The food continues to be good and the service outstanding. The menu is large and the flatbread margareta (sp?) is terrific. While it is designated as an appetizer, it is enough for an entire meal. Its primary business is a brewery, but the operators are savvy enough to have many other choices for those of us who don't like beer.
(4)
Tara S.
I would not recommend this place, very disappointed in our dinner tonight. I ordered a featured cocktail but couldn't taste the alcohol at all. Then we got the spinach and artichoke dip, which tested like straight cream cheese. My sister got the Asian salad for dinner, the consistency was all wrong and it lacked flavor. I got the salmon oscar, which spelled fishy and had this most disgusting fake cheese sauce on top. Plus the broccoli they served on the side was practically raw. Everything tasted artificial, processed and pre-frozen. If you're looking for a decent option in the area, you're better off at any of the surrounding restaurants for ambiance, drinks or dinner.
(1)
Nick K.
Uhh, where do I begin. being harassed upon entry, I got "served" by a waitress with a less than desirable attitude. I asked for no tomatoes and no ranch in my wrap. Guess what was in it? Tomatoes and ranch. On top of that I was about to sit down until I noticed that there was a rogue butter knife in between the cushions, waiting to find it's way into my behind. It took a ballpark estimate 27 minutes to receive our drinks (not saying I counted... But I did.) a lot of the waiters are pretty friendly only to be dragged into the bottomless pit of hopelessness and sass that is customer service by their female counterparts. A joyous night of fun and love quickly took a 180 into a night of sass and disappointment. That's not even the half of it. But alas, I digress.
(1)
David R.
Not Impressed!! Went with friends for an after Thanksgiving night of drinks and you would have thought they just opened. We sat near the bar and several glasses broke. One over the ice which they kept on using..... Great, ice in my water glass. Justin, our server was awesome! Handled every request and was cool to have around. Food was mediocre, not really different. Never seen a Manager even after the 2nd glass broke. Decent bar atmosphere.
(2)
Beth S.
I love brew pubs, and was looking forward to dining at this one. It's a very nice place, very large, inviting, and crowded. Our server was pleasant. We ordered burgers and fish and chips. The food arrived promptly but it was not up to the usual pub food. It was fairly tasteless, under seasoned, greasy (fish) and the bleu cheese burgers didn't have any bleu cheese. I ordered Bennie beer and was very disappointed. The description said it was a dark German lager, very hoppy, caramel overtones. It was watery tasting and almost flat, no overtones let alone caramel ones. When we needed our server to come and get dessert/coffee orders he didn't turn up. We saw him in a group of servers standing right behind us watching the basketball game on TV and chatting with one another, totally ignoring customers. I hate it when that happens as it means the servers are not well-trained and the manager is either tolerating their behavior or just not available to see what was happening. With a crowd like they had, the servers should be hustling, but they were mostly ignoring everything but the TV and each other. They need to try harder in every respect as I think the place has lots of potential but they aren't getting the basics right.
(2)
Edwinds E.
We've only been here once but we won't be back. The place was crazy busy which is expected for a new business so we were patient. But when the 4th server came to out table and we had to beg them to take 1 food order, we were a little unsure of what to expect. Waited a reasonable time for our drinks. The pomegranate mojito was awesome. The beer cheese soup was excellent. My salad was supposed to come with grilled chicken, there wasn't any. I asked the waiter after he checked in ten minutes after the food was delivered. He was great and got me a plate from the kitchen. So then we felt better. Then our drinks were dry and we ordered after another twenty minute wait. All of them except our sampler showed up. Throughout the course of the next hour we asked three more times for our beer sampler. Finally after a full hour I went to talk to the manager and he went an got it for us himself. Finally we decided to leave and go somewhere else and it took us another 20 minutes for our server to come back by and then another 25 minutes for the check. We were a group of 11 and none of us will probably ever come back by choice.
Takes Reservations : Yes Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Brunch, Lunch, Dinner Parking : Private Lot Bike Parking : No Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : Full Bar Outdoor Seating : Yes Wi-Fi : Free Has TV : Yes Waiter Service : Yes Caters : Yes
Jeff K.
Stopped in to the Legacy Village location and it was packed! But the wait wasn't too long and we were able to sit near the bar in the meantime. Once seated, I had the French Onion soup and the Barrundi (white fish) for my meal. The French onion soup was delicious. The barrundi was topped with a burre blanc with sundried tomatoes. The fish was moist and really didn't need the burre blanc, but it's "mo betta" with the burre blanc. The fish was plated on top of quinoa - flavored I suspected with chicken stock. Excellent pairing of the quinoa and fish.
(4)Aaron S.
You expect a brewery to have really good, hearty and home style selections made from local sourced products. You also expect, that as a brewery there's going to be a sizable bar to pull up to. Sadly, neither is the case. The food tastes like boil-in-bag reheated fare, the kind you get at Applebee's only covered in butter to make up for it. Everything swims in grease. If you can find a seat at the bar, you'll be waiting for service. At least when they opened they thought they didn't have to pay attention to you. If my bartender doesn't make eye contact, or seems to be to good to keep my beer full, find a new job. Because I'll certainly be finding the next new bar. Case closed.
(2)Samuel F.
I was there with friends the day after Thanksgiving. They were serving their happy-hour menu late-night, though that doesn't seem to be advertised on their website, so I don't know if that's an ongoing or just a Thanksgiving break thing. The place seems to be gunning for some of the same business as the nearby Cheesecake Factory, they have a very colorful cocktail menu and hearty appetizers and meals. I tried one of the house beers ("The Bennie"), which was great! Everyone was pleased with the food (fancy flatbreads and substantial sandwiches), and the service was also good. Still a few bumps, it was a crowded night and they were out of some of the house beers and some of the more popular food items. But it was a fun night, and I'd be glad to go back.
(4)Anthony T.
A lackluster experience to say the least.My girlfriend wanted to eat here for her birthday so I am always willing to make her happy. The decour is nice. Our waitress was not very good. She was rude and ignored us most of the night. The food was okay. Small portions. Honestly I could have went to Apple Bee's for what they offered. Very limited menu its 2014 every restaurant should have a turkey or veggie burger option. I wanted to try the crème brulé but did not want to spend another second there
(1)Noel C.
walked in on rainy day; floor materials very slippery, fortunately I have great balance. Ordered the House IPA draft beer during posted happy hour. It was just so-so, for an IPA, for which there's a ton of great competition. Barmaid billed me $12, when I was expecting like 4, so she was like "whoops! gave you someone else's bill" then gave me a bill for full price beer; I asked why not happy hour price. " Oh, that's not one of our happy hour beers." Clientele also didnt interest me as much as other nearby places, so I won't be back, even if someone else is paying
(1)Carri E.
The last time I was there we had a great time. Even got a round of tall drafts for the table 1$ each from our server as a nice gesture. In my opinion hands down the BEST spinach/artichoke dip in town. I could eat it everyday!! Other food on the menu isn't bad nothing super outstanding but good. I love legacy village so I hope they do well there.
(4)Eric Z.
I've been to a few Granite City Breweries before, and this one follows the mold pretty well. To start, it's beautiful inside. The giant kettles that line the main dining area give a great ambiance, and the rest of the restaurant is cozy and inviting. On ambiance alone, this is one of the best restaurants in Legacy Village. The happy hour menu is an excellent way to pair your beer with some inexpensive and tasty food. I'd especially recommend the Irish nachos. Beer is good and drinkable, and they keep the ABV nice and low to allow for trying multiple options. The problem is, for people with a bit more refined craft beer palette (which a lot of Clevelanders have), it falls short. They have been working in a few more seasonal options to help keep things fresh, which will likely keep me stopping back in for a couple happy hour drinks every once in a while. On the whole, the food is ok. Entrees get a bit pricy for the quality, but there are so many options, maybe I just haven't found the right one. This is a pretty good place to take a few generations of family members, as it doesn't play to a specific crowd. A nice addition to the Legacy Village area.
(3)Laurel W.
Came here for the first time on a Sunday night around 8 p.m. We were seated immediately, but were not visited by our waitress for at least 15 or 20 minutes - and the first visit was only for her to tell us she would be right over to get our drinks. When she returned, we placed our entire order, drinks and food, as we had more than enough time to decide. Our waitress ended up being nice enough - though she did try very hard to push their reward program, though neither of us were interested - but her service was still quite slow. We waited another 10 or 15 minutes after placing our order to get our drinks (we each ordered a craft beer, nothing fancy), and our food arrived almost immediately afterwards. The food itself was very good (I got the Grilled Asian Chicken Salad, he got an asparagus pasta), as were the beers. I'm not sure if it made up for the long wait, though. Portions are just large enough that you could eat the entire meal in one sitting if you were hungry enough, or take half home for lunch the next day. Atmosphere itself was also pretty nice; I feel like it can be described as a mix between an Applebee's and a Town Hall/Market Garden type of restaurant. Very cool lighting fixtures, and they had a lot of TVs broadcasting sporting events, which we enjoyed. It was pretty loud, and there were a number of groups with children, so it's not the place to go if you're looking for a quiet, intimate setting. Will I be back? If I'm around Legacy and hungry, I would stop in again, maybe try sitting at the bar to see if the service is any quicker. However, I probably won't seek this place out without first being in the area. The service time was just too slow to have this be at the top of my list.
(3)Vanessa C.
My husband and I went to Granite City on a whim after we hit the Dick's shop in Legacy Village on the same trip. After a quick look at their menu, we decided to pop in for an early dinner. Granite City is a great place to go for a meal, for sure! My husband had the peppercorn burger and I had their vodka mussels. For our starter, we had the red pepper hummus, which was delicious. All-in-all, their food was great. Their vodka sauce is amazing and paired with the toast that came with the mussels - a definite must order. Their craft beers are also quite tasty. I had the Batch 1000 and was impressed. Just the right amount of hoppiness to it. I would definitely visit this place again.
(4)Robert B.
I love this places rib eye, the steak is one of my favorites. Great price and great food. I'm not a huge beer drinker, but they certainly have a wide selection. They are a brewery and have made some pretty tasty beers. The burgers are good, make sure you get a pretzel bun for even better taste. I've been here 5 or 6 times, a few times the service has not been all that stellar with waiters forgetting about my table all together. They have call a head system, but not reservations which means there is usually a wait. Good atmosphere, appropriate for the whole family.
(4)LaToya E.
When ever I go home I like to take my (not so) little brother to a new restaurant so that we can have some brother/sister bonding time. This time we chose Granite City and brought one of our other sisters along. Walking in I didnt have high expectations of the place. The decor was nice but the service from the start was pretty bad. We stood at the hostess stand for a solid 5 minutes as people walked by, looked at us and kept walking. One person I could understand as it looked like he was grabbing stuff for a table, others were simply avoiding helping us or at least letting us know when someone would be able to help us. We were seated toward the back of the restaurant so I got to see a bit of the decor and loved that you could see how they brew through the glass windows. On to the dinner portion of the night.. I decided to try their Shandy and while i normally love a shandy theirs was far too sweet! I couldnt even finish it.. We stuck pretty basic with the food (pasta, burger and sandwich) and they were all pretty good. Things were cooked just to our liking and so I have no complaints there. Our waitress was a little more attentive than the folks at the hostess stand so that helped the experience a little. Over all i really give them a meh, but since the food wasnt bad I went up a star..
(3)Peter F.
As brewpubs go, this one seems about par for the now almost clichèd course. Their house-brewed beer is pretty average, but I admittedly only tried the Bennie and the Northern. For a place that calls itself a brewery, offering only 4 or 5 house-brewed beers is weak, at best. Now the food is where things began to get really shaky. I ordered a medium-rare NY Strip steak and my partner simply ordered wings and nachos. It's pretty difficult to mess up a medium-rare NY strip, right? However, my steak came out painfully dry and overcooked (medium-well, at best), and I never thought I would stare longingly at nachos, but I did. I ate half the steak and devoured the nachos instead. Overall, I've certainly had better. Even for a brewpub chain, this is lackluster. It can be done so much better than this.
(2)Megan T.
This was our first time here and it was quite a challenge to find. There are arrows pointing the direction to go to enter but I accidentally ended up walking into Pearle Vision. Oops! I ended up finding the place and we got a table for 4 and they asked the names of the other couple. Fast forward 15 minutes and I get a text from the other couple that they now have a table. Why bother asking their names if you aren't going to seat them with us? The bar sampler for only $4.95 is a steal. A friend ordered two instead of ordering a beverage. The beer was quite tasty. I got a steak...and it was amazing. They messed up the order on a friend's burger as well. Service was pretty slow most of the evening. Our friends raved about their brunch but also seemed disappointed in the dinner we had so next time we'll be sticking to brunch.
(3)Lin H.
Went from never having gone to Granite City, to being there twice in a week. Whoa nelly. The first time I went was for dinner last week Wednesday. My dinner date and I went all out. Drinks (Flying Pig and Juicy Watermelon), appetizer (spinach artichoke dip), and entrees (fish taco trio and grilled chicken asparagus linguini). Second time I went was last week Friday for happy hour. I had white wines, the GC signature mojito, and flat breads. The flat breads were really great! For $8 each, I was able to try the Maple Pepper Bacon & Tomato and the Margherita. Both were tasty and crispy and filling. The drinks really are the main issue and reason why they only get an A-OK rating. They were just... weak. Sometimes that happens during happy hour, but on a Wednesday? How dare you hoodwink me on my alcohol content when it is being paid for with the full price! Plus, the food was really just basic for the most part. Nothing you couldn't make at home. Plus my pasta was remarkably drenched in oil.
(3)Scott S.
Well I wish I could tell you how the food was but I never had a chance to order. 20 minutes and order for drinks was taken but no drinks. Wife asked someone else near bar and they said good food but service is terrible. That said it. We paid for drinks and left. I wish managers would read this and fix thinks. They missed out on a $150 table. Good luck staying in business.
(1)Katy S.
Granite City is a great option in the Legacy Village plaza. I heard good things from colleagues about the food and beers here so I decided to give it a whirl on a recent trip to Cleveland. I liked it so much that I came back again on another trip I was on a few weeks later! They are a brewery so there are quite a few craft brews on the menu. There are also cocktails and wine for the non beer drinkers. They offer a happy hour until 6 pm with discounts on drinks and appetizers. As for the food, I had the bruschetta chicken on my first visit and the garlic butter sirloin on my second visit. Both of these entrees were really good and they do have some more casual options, as well. Over all, I enjoy this spot and will consider this a go to on my future Cleveland trips.
(4)Kelly R.
Okay, Okay, in all fairness, I must give credit where credit is due. My first visit to Granite City was a disaster. I've been back twice, since and both times, I left full and satisfied. Just by coincidence, I visited 2x in one week. The first time I had the fish tacos and the puff pasty apple dessert. The second time I had an awesome flatbread pizza and house salad, accompanied by a Sangria. The price point was right, the service was good and the food was tasty. I'm glad that I gave this place a second chance.
(4)Antonia B.
Had dinner there last night and was quite disappointed, although I've been to Granite City before first at this location. Service was so slow and yes it was Saturday, but it wasn't crowded. Food was subpar to say the least, we ordered the mango habanero BBQ wings as an appetizer now those were tasty. The Hungry like a Wolf martini was super weak! Ordered a Cosmo after 15 mins of waiting I said forget it!
(2)MacKenzie H.
The service was awesful! My boyfriend and I went there for a nice dinner and the food was very good but the service was the worst either of us had had. Our waitress was not personable at all. She did not bring us any water, we had to ask another waitress for some because she didn't bring us any and we didn't see her after she seated us. It took the other waitress a good 10 or so minutes to bring us water, everyone it seemed was super slow. It took them almost an hour after we ordered to bring us our 2 cups of soup and the apitizer we ordered. And when we got the apitizer she was not the one to bring it to us, 2 separate waiters did. Then she finally came and checked ok us after we had finished our apitizrs to make sure everything was ok. Then the food came a half hour later. Then, yet again, she did not check in with us until our meal was finished. When she came over to see how we were, she didn't even ask if everything was ok, just if we were ready for a to go box. Also, as we were leaving she dis not even say goodbye or havw a good night, just walked right by without a word. It was very frustrating because the food was very good, but know one one seemed to care hoe we were doing or if we needed anything. I would not go back there again because I could get the same quality food else where with better service, and to me dining out isn't just about the taste of the food, it's about the whole exerpeience, and this one was not a good one. Very disappointed.
(3)Isaiah C.
For the most part I liked Granite City for my first time for the price you get a lot of food I realized I ordered too much food I could not eat it all. Overall the waiters were nice and pretty helpful. I wouldn't get the drinks just my opinion I think they may be watered down a little expensive. But overall I will eat at Granite City again
(4)Jim S.
Very surprisingly over thrilled. The beer was not what expected, it was better. Same with food. Had the Cajun Pasta. Perfectly put together. The right amount of pasta to meat and vegetables. Spice was spot on. And portion was large. Wife had Pecan Pork Chops. OMG, huge! And 2 of the monster chops. Glaze complemented perfectly cooked pork well. By all means get the beer sampler. They have put their own touch to each that makes them not what you expect. I like dark brews but found the light ones good too.
(4)Joe V.
We visited on a weekend night with friends and kids. The ambiance is nice and the place was pretty kids friendly. It probably would have been different on a weekend. The prices are very affordable. I had the beer sampler, we got an appetizer, and we were still on at $54 for the bill. Despite the nice atmosphere, good prices, and friendly staff, the food and beer were both underwhelming. Sadly, out of the 8 beers that cMs on the sampler, not one of them was good enough for me to order a full size. All of the beer lacked body and mouth feel. The flavor profiles were mediocre, and not up to stuff especially considering the competitive micro brew market. I had the fish tacos . They were poorly seasoned and did not with a side. Weird. My wife had the Reuben which claimed thinly sliced corned beef, but why came out was more like slabs of roast beef. The staff was fine, not exceptional. Probably will not return.
(2)Jerome B.
Sorry to right this review but all there fills on beer r short there 20oz is about 2oz short a20oz same 4 there 25oz can anyone in the state of Ohio fill a glass ever were u go in Ohio they short pour pints in Ohio r only 14oz not16oz sham on Ohio and granit city
(2)Dria S.
Being new to the area, I am constantly venturing out to find new and exciting places to eat. I must say that I am not a fan of beer but I was shopping in Legacy Village and I smelled a wonderful aroma coming from Granite City and had to give it a try. My experience was very pleasurable. First, I was seated quickly and was able to have the table of my choice. The service was great. The waitress explained the menu and offerings quite well. Additionally, she gave her personal suggestions and helped us to navigate the menus easily. Now on to the food...the Idaho nachos were nothing short of amazing! Don't forget to order the Granite City dip. It's a must. Although they charge $1.99 for it, it is worth every penny. The dip is a sour cream based concoction with a curry-ish paprika flavor. When you add it to the nachos you have an explosion of flavor. Honestly I didn't need to buy a meal. I was full after I ate these. I also had the shrimp tacos. I didn't like them. They were too saucy and the shrimp were minuscule. Overall, it's a great place to eat when shopping in Legacy Village and the wait is not nearly as long as Cheesecake Factory
(4)Meagan S.
I was not impressed at all with the food, but our server....omg he was FABULOUS. I would go back just to see him again (Johnathan!!!). He was absolutely funny, knew not only the menu but the drinks as well, and he was so hilarious and personable. Two of my friends ordered the beer samplers, which were a pretty awesome price, and he explained the different types of beers, which ones he liked, and gave us some lemonade so we could make our own shandies. He was great. I stuck the the happier hour menu. I ordered the raspberry mojito, which borderline tasted like cough syrup. For dinner I ordered the Idaho nachoes, which were really lacking on the toppings. I also got one of the flatbreads--maple pepper bacon, something like that? I think it was too much maple for me. It almost tasted like someone put extra maple syrup on it. One of my friends ordered the London Broil, which to me looked like meatloaf. It was $18, and I don't even buy that from the store when it's that expensive....not sure what she was thinking, but I would have been disappointed if that would have been me. It definitely does not have a brewery ambiance. It just felt like a really nice restaurant. It was a typical Legacy Village restaurant feel.
(3)Kathleen A.
Met up with some coworkers here on a Friday night. I thought the place would be packed, but we were seated right away. It took a few minutes for my coworkers and I to decide on what to order, but our server was quite accommodating and allowed us the time we needed. I started off with a glass of cabernet, not sure what they gave me, but it was decent for a $5 glass of wine. Prior to coming here, I wasn't aware that it was a brewery. They offer several beer options. If you can't decide, they do have a beer sampler for about $5. I begrudgingly went with the wine instead as I'm trying to limit my beer intake and had a long drive home! We skipped the appetizers. I ordered the Bleu Peppercorn Burger, medium, for my main dish. It was cooked to perfection and not too peppery. I thought the crispy onion strings were a little excessive, at first, but once I took a bite, I quickly changed my mind. I ended up eating the whole thing including the side of natural cut fries! My coworkers ordered the Grilled Salmon Oscar, and BTA with the Northern Cheddar and Ale soup. Both were quite satisfied. They also ordered the "mini" dessert, but was actually the perfect size for one. They ordered brownie w/ ice cream and creme brûlée. From the looks of it and their reactions, I wish I had made room! Our server was quite attentive throughout our visit and even the manager came to inquire about our meals. I would definitely come here again and will certainly try their beers next time. They have decent prices for the amount of food you get. My bill came out to about $18, not including tip. Not bad for a place in Legacy Village.
(4)Lucy M.
The food is good here but I had a wacky waitress who sat next to me in my booth while I was asking some questions about when our food was coming! Intimidationl
(3)Stanford L.
Food came to the table cold after waiting 30/45 minutes for food prices are very high small drinks double billing on my ticket 107.00 for 2 with 1 drink a each green beans were not done will I go back maybe with smaller parties maybe 4 or less drink/steak was great best steak in a long while
(2)Scott K.
Our biggest problem with Granite City was figuring out where the entrance was! No, really... we entered from the patio. Whoops! Our server was really fun, and provided a lot of good advice on the beers here. My wife had the beer flight, and said she was a fan even of the varieties she doesn't normally dig (the hoppier ones). My cheeseburger was probably more on the medium-well side than the medium I asked for, but it was still very juicy and had good flavor - it might be that the thinner, wider patties are harder to prepare. The fries were perfect, and the dessert (a small molten brownie with ice cream and caramel) was delicious and larger than I thought it'd be for a "taster" - it was enough for two, after a meal. We'd mentioned to our server that it was our first visit, and the manager stopped by to see how we'd enjoyed our food and gave us a coupon for our next visit. Overall, it was a great experience. Our excellent server is what pushed it to 4 stars, and the tasty but not amazing burger keeps it from a 5.
(4)Liz J.
I had a really nice experience here. It was a spur of the moment pic and I was pleasantly surprised! First, I ordered a watermelon martini which was fantastic! Whoever the bartender was that night did a great job! For an appetizer I got the spinach artichoke dip which was probably the best I'd ever had. Just enough of each ingredient! (Had a friend with me thy wasn't a fan of that dip, but loved this restaurant's version). My main complaint was with my entree. I ordered the Cajun creole pasta, which was good enough, but with the ridiculous amount of grease that came with it you just couldn't eat it. I felt as if my entire meal was swimming in grease. Granted, I'm not oblivious that "grease was involved in the making", but do I really need to see it ALL? And for $16? Yuck. I'd definitely go back and try something else, because the rest of my experience was a good one.
(4)Drew W.
Yelp really needs a button for 0 stars. This place deserves it. I called ahead for a larger party and still waited over an hour to be seated. I won't even get started on how long we waited after that to get our drinks. Service was horrible and food was terrible. Every time I go here I seem to experience the same issues.
(1)D'suni U.
For a long long time I avoided this place because I was sick and tired of chain restaurants. But after sitting down and eating I was pleasantly surprised by this place. (As evidenced by my clean plate!) I would have given them a 4 rating, but I need a few more visits before going there.
(3)Liz B.
I wanted to give this place a great review, but unfortunately I cannot. We arrived at the restaurant a little before 6p on a Saturday night and were told the wait was 35 minutes for a table, which didn't seem too bad. After 45 minutes had gone by and we had still not been seated we started to debate whether we should leave. We decided to stay thinking any moment now. At 1 hr, we went to use the bathroom and noticed at least 9-10 tables were EMPTY! And, we saw the managers on the floor actually waiting tables!! It was then we realized the place wasn't as busy as we thought they were, they were poorly understaffed. After 1 hr and 23 minutes we were finally seated. A manager was our waiter. He was nice, but there were things he forgot to bring with our food that he had to go back for. My boyfriend tried the beer, which he enjoyed. I ordered a chocolate martini, which was weak, flavorless and disappointing (and I didn't think that was possible with a chocolate martini). Against my better judgement, I ordered a Belvedere and cranberry and was equally disappointed. I spent $20 on two drinks and felt I would have better off ordering a sprite. The food was good, but not enough to overcome the disappointment of the wait time and the weak drinks from the bar.
(2)Michelle H.
Do not go here for cocktails!!! They are made poorly and are weak!! They taste good but aren't strong at all. However, The flatbreads are delicious! We got the margarita pizza and the bacon flatbread and both were amazing. Over all I'd only go again if somebody insisted.
(2)Ritu D.
Went to check out this place last night with two of my friends for dinner! We went around 7:30 and the placed was PACKED! The Restaurant itself is HUGE. You walk in and there's a huge bar area to your left with (on an empty night) a lot of standing space and a bunch of tables and booths (still have to wait for those tables, not first come first serve like some places). And from there, you can see across the restaurant to other areas where people may be seated for dinner. It's super adorable- high ceilings, very open, lots of stone. We were given a wait time of 2 hours, so we went to the bar hoping to grab drinks. Despite it being super packed, every bartender seemed super attentive, friendly, and easy to grab. We ordered our drinks (white sangria, red sangria, and skinny mojito) and waited. The girls sitting at the bar in front of us kept ordering apps, making us more and more hungry, so we put in an order for flatbread. We lucked out because a girl from a party of 4 came up to us and said her pager was buzzing, but they weren't going to use it anymore so we were able to sit within 30 mins of being there :) Food - the Margherita flatbread was AMAZING. You can totally make it a meal for 1 person with some leftover if you want, in my opinion. But we made shared it between 3 of us as an app. For dinner, I got the buffalo chicken wrap with waffle fries. The fries were alright, they were clearly sitting out for a while. The buffalo chicken wrap was good! My friends got the Mussels (with vodka sauce) and the shrimp tacos and they both LOVED their meals. Drinks - White sangria and red sangrias literally tasted like JUICE, they were so delish. I got the skinny mojito, since I wanted a drink but am trying to be healthy, along with the rest of the world. It was really good. I def didn't feel like I was drinking a "diet" drink. Since we were in a brewery and I LOVE beer but didn't want all the carbs, I got a sample of the northers - an american lager. It must have been about 4-5 oz and cost me 75 cents... CENTS. Def a good way to try a beer :) Service - ok this is where I take away a star. Service was horrendous when we got to the table. But, I'm only taking away one star b/c it was clearly crazy busy. Our waitress was really nice, but just seemed so frazzled the entire time - so I kind of also felt bad for her. She gave us a heads up about the bar taking forever (as some of the reviews below mentioned), which we appreciated, so she made sure she put our drinks in ahead of time. She was MIA for about 10-15 mins between taking drink orders and coming to take our orders (and that's only b/c we asked someone to find her). We were semi-ok w/ the pace as it was super busy, but didn't really appreciate how she would trash talk her co-workers and blame delays on them every time she came back. Overall, I'll def be back. I want to check out their HH, more of their delish food, different beers, and their BRUNCH -they have BRUNCH!!
(4)Natalie S.
Awful. Good beer, but plan on eating elsewhere. If I could give it 0 stars I would. We came here for my birthday on a Sunday night, normal party of 5. This place was not my choice for food, but I didn't want to be difficult and I did want to see the inside, which I heard was pretty cool. First: I checked in with the hostess for our reservation under my brother's name. They had it spelled incorrectly and rather than just seat us, they made a point of telling me that "That isn't how we have it spelled." Ummmm - not my fault you spelled it wrong and why would I crash my birthday dinner for a table that was already half-seated? Bad start. Second: Waitress was pretty young, which is fine, but when some members of our party ordered "light beer" or "dark beer," hoping for a suggestion, she was clueless and a bit rude. Not everyone knows your craft beers - have your staff ready to provide suggestions, tastings or at least be old enough to drink! Third: 3 members of the party ordered the overpriced steaks all at medium rare. The waitress suggested that we order them at rare since the kitchen overcooks then OK. When the steaks came out, we had one well, one still attached to the cow and one cooked ok. And then you were out of asparagus. 45 minutes after we ordered. But charged us for it anyways. At least my ribs were passable, but not for the price. Perhaps your young waitress thought my father's accent made him an indiscriminate diner. She was VERY wrong. And very wrong about the rest of the party.
(1)Curtis R.
I had to go get my growler filled, it was long over due. Their 'Two Pull" has been one of my favorite beers for a long time. Slightly biased and sentimental, but I do love it. Beer was great. Food was ok, I've had it better at other GCB's. That will come with time. However, I was really let down with our service. it was just really slow, and unorganized..we got beers before waters, and thats even with asking for waters twice. I understand this place just opened. So I don't expect perfection. Even though knew it could have been a little better. But i can't wait to go back, as i know i will for a better experience and of course their delicious beer.
(3)Gordon B.
This was an okay spot. The food and service was okay, but nothing special. If we were in the area and no where else had seating we would go again.
(3)Randy T.
Go to this restaurant for the atmosphere and the beer. The food is mediocre. I came to Granite City because I wanted to eat at Legacy Village, but eat at someplace different from Claddagh's or the Cheesecake Factory. The restaurant is very large and was reasonably busy, but not very crowded, on a weeknight. The outdoor patio was not very large, but comfortable. I ordered the grilled chicken and asparagus linguini. In my opinion, the chicken was not seasoned well. I was also disappointed with the sauce, which to me was watery and not very flavorful. The portion size was average - filling, but not as large as I would get with a similarly sized/priced dish at Cheesecake Factory. Overall, not too impressed. Wouldn't mind coming here again though just for a beer on the patio.
(3)Shelley R.
Granite city, yall call that brunch?? Terribly executed! ! People please don't waste your money here.
(1)Christine G.
I'm in between on this place. I've been here for lunch during the week with a group of friends for lunch and had no problem getting a seat. I've also been here at 6:00 pm on a Saturday night on my own and had trouble finding a spot at the bar. The decor and set up is awesome, that much I love. The longer tables in the bar are good for groups of people, but there's no where to put your coats on them when it's colder out. Drinks: over priced. $8 for a Baily's on the rocks and $8-9 for a margarita. Food: over priced as well. I got the shrimp tacos, the lunch portion (Friday during Lent) and 2 of them were $12. Tacos were decent with some good flavor. I've also gotten the turkey burger, cooked through and ok. The waffle fries were probably my favorite part of everything. If someone was meeting me somewhere and wanted to go, I may or may not depending on the day
(3)Puneet G.
Went there for the 1st time on a Friday. Had to wait for 15 mins to be seated. We were a group of 4 & hung out by the bar. The bar is pretty cool with a humongous TV screen. Had their brew (lager), nothing too impressive. It's a very big restaurant, with a 'chain' like feel. Our server was just not interested. I don't think I will go again for dining but could stop by for a drink at the bar with the 'BIG' screen TV.
(3)Janet V.
Decor is cool, food is great! Love the lunch menu. Burgers were great as well as the Bacon Avocado Sandwich. Large portions and kids menu is very nice as well.
(4)Vicki O.
Just had the Maple Pepper Bacon & Tomato flatbread-----awesome good. More than enough for two. Service st the bar has been great.
(4)Jo S.
The first time I went to Granite City is not memorable at all. It was about a year ago and all I remember is a salad, so when I went this time I made sure to take it all in. The environment of Granite City is super fun, especially for a mall restaurant. It is a perfect place for a big party of people or a family. We didn't have a beer, but being a brewery they seemed to have some cool brews. We had the BBQ flatbread and it was perfectly crispy and light. Perfect for sharing. We also had the April special which was a BBQ pork waffle, which was one of the best dishes I have had in a while. I was apprehensive to try the weird combo, but the sweetness of the pork combined with the crispy onion straws and soft waffle was an amazing combination and I wish this was a dish I could order every time I go.
(4)Matt M.
Good was pretty good Service was slow Bathrooms smelled of urine. I told the host of the condition of the bathrooms. He looked at me like I was speaking Navajo.
(2)Tom T.
Went to Granite city for the first time tonight and it will be my last time. But some highlights first. PROS: Server David A took care of us very well. It pushed the kids food through because they were so hungry. He also took the time to do the checks right and he was very personable. CONS: We called ahead days before and they said they didn't take reservations but on the day of you could call ahead and put your name in. We called in for a time at 6pm for 13 people. Got there 10 mins before 6 and checked in they said it was going to be 45 mins. An hour and thirty five mins later we got seated. This time was spent dealing with four kids under four years old, hungry and getting tired. Manager never visited and seemed to avoid our table. Once we ordered the food, it came in an acceptable time frame. I got a soup and a salad. The french onion soup was very tasty. The salad on the other had had soggy lettuce with brown and slimy ends. The bread that came with it was more butter and salt then anything. I was very disappointed at the food. Side note. Floors in the restaurant were very slippery even when the floor looked dry. Men's restroom was dark and it looked like the urinals over flowed so the floors were covered in water or other. I will not be visiting again.
(2)Kris P.
We had the best dinner here tonight. The only complaint was that our dinner arrived right after our appetizers. The food was delicious. They are also offering $5 pitchers which is a steal. Kelsey, our waitress, was unbelievable. She is a must to a fun dinner!!! Ask for her when you go in. Funny, kind, quick and good with kids. Excellent night out and good value for the food.
(5)Jennifer B.
I tend to agree with most of the comments I've ready here. The food is just ok, but overpriced, the staff is friendly but not very experienced or efficient and for some odd reason they are out of EVERYTHING lol The ambiance is very nice, with a "cool pub vibe". We ordered a beer we've had at another chain location, which was apparently seasonal...ok no problem. They were also out of my choice of steak so I had to order a different cut ($15 more a serving), they were out of green beans so the only other option I liked was a FRUIT BOWL(?)...I asked for a salad but was advised this is a "stand alone item" and I can't substitute my OUT OF STOCK green beans for a salad. I asked our waiter, Eric (who was friendly enough) to get me some butter, then listened as he talked to the table behind us about family and friends for 5-10 minutes while my food got cold. I decided I wasn't having a great experience and wanted to voice my concerns. The manager was apologetic and offered me a salad immediately but unfortunately, that's it. No concession for a comp drink or dessert, just an apology and offering me the salad the waiter should have given me before I finished eating. I've heard other locations of this chain are much better but I certainly won't be going back to the one in Legacy Village.
(2)Lynda R.
My husband and I tried this place out last night. We were not impressed. The inside is beautiful, a lot of brick work and nice wood. It has a nice feel....that's where it ends. We sat at the bar and debated whether to eat here or Bar Louie. My husband ordered some chocolate/caramel tasting beer. The first few sips were ok and then it was a bit much. I ordered a lager, it was average. As we were looking over the menu the lady next to us got her food. It looked awful. She had what we think was salmon, it looked dry and over cooked. Everything on her plate looked dry, the asparagus was shriveled and the wild rice looked clumpy. I actually felt bad for her. We paid our tab and left. Probably won't be there again.
(1)Dmitriy Z.
Decent beer and food, both are overpriced. Probably a little below par to similar places in the area.
(3)Lori R.
Went for the first time Sat, 11/23/13. Was seated fairly quick(2).the service was really slow. Waited almost 20 min for our drinks. No silverware on the table. Waited for condiments in mid meal. House wine was $12.00(seriously). They have many KINKS to work out b4 I go back.food was ok.
(2)David B.
Don't go expecting a stunning Mimi brew view. If you're going to show your tanks make them look nice, not institutional.
(3)Sheila B.
Went there twice during the Legacy Village Restaurant Week. The cheddar soup is perfect! Very creamy, but not super rich, thick or too overbearing. Love the combination of the rye bread croutons with the cheesy soup. The first time I went I had the ribs, with corn on the cob and cole slaw. The ribs were downright amazing. Pull off the bone tender, juicy, and perfectly messy to eat just the way ribs are supposed to be. I will note that a friend who ordered them the same meal seemed to get the short end of the stick and her's seemed much tougher. The corn on the cob was perfectly cooked and seasoned. For dessert I had the mini brownie sundae. It took FOREVER to get to the table. Like I'm talking greater than 25 minutes after they had cleared our plates from the entrée. The manager came over to apologize once, and the waiter as well, but it was getting to take so long I was ready to leave. There was no comping or extra treats for our wait, which wasn't expected but would have been a nice bonus for the wait. The brownie sundae once we got it was good, but not amazing. If I went back I'd skip dessert and head over to the local ice cream place instead for a much more delicious dessert well worth the calories. The beer was great. I had their shandy made with lemonade and it was a perfect balance of beer with a little sweetness from the lemonade. Nice and light and summery. Would definitely order again. The ambiance is great. I couldn't believe how large it was inside. It is definitely a comfy cozy restaurant that will do great in Legacy Village.
(4)Jennifer R.
I thought this place was great!! I was ready to have terrible service based on the other reviews I have read. Our waitress was Ashley and she was perfect. She was attentive but did not bug us. She knew the menu well and made great recommendations. She told us about all the beers and we tried a sampler. Each of us had our favorite. We got the nacho appetizer and it was HUGE. 6 people could easily share this. You must get it with the granite city dip. I don't know what they put it in (I still think crack. jk!), but it was to die for. I had a salad and my boyfriend had a burger. The salad was perfect and the burger was huge too! It was very tasty. The decor was nice and sound level was good. You can see them cooking in the kitchen which is always a plus. It seemed like we timed our visit right and gave them long enough to work out some of the kinks that previous yelpers complained about.
(4)Ryan S.
Slow but friendly service. Way slow from the bar. Beers were not good. 1 or 2 were passable. The rest tasted like nothing, cheap domestics, or soapy. Other drinks were on the pricey side. $11 for a marker mark?! The app we ordered was good. Pretty hard to screw up cheese covered waffle fries though. Decor/atmosphere is ok. Slightly better than any chain restaurant and not an authentic brewery/brewpub feel. Wouldn't go back.
(1)Eric B.
I was happy they were able to accommodate our party of 14 on a Sunday evening. The two servers were nice, but the food took a really long time to come out even considering the size of our party. My wife ordered Chicken Alfredo and she liked during dinner, but felt sick later at home. Not sure if it was the pasta but whatever. I tatsed the pasta she had and it did tatse good to me. I ordered the Bleu cheese burger with onion strings. I have never tasted a burger devoid of taste than the one I was served. The burger could not have been seasoned. All I tasted was the bacon and onion strings. The fries were basic. Three other people in our party ordered burgers and they felt the same way. My mom ordered the Honey steak and it was over cooked on the edges. They place looks immaculate, and its very big. But I probably wouldn't return. I definitely wouldn't get a sandwich.
(3)April F.
I joined my family for a large dinner of 20 people. With that said, I could understand there being a certain level of confusion for our waitress. She was never rude, however she never came around other then taking our initial order. We couldn't order drinks the entire evening unless we flagged her down. The wrapped silverware was clearly dirty and my cousin sitting next to me had a hair in her food. Once we tracked the server down they were quick to bring her a new dinner and give us clean silverware. I had the chicken chopped salad and thought it was pretty good. The atmosphere is the only reason this place got 2 stars. It is huge and beautifully decorated. There are multiple fireplaces and the bar is great! And it also was really clean, other than the silverware. If they could get there act together this place could be great. Maybe there under staffed for a place this big.
(2)Jim H.
Stopped for lunch. Beer was good as was the decor. Has a lot of potential but management must rebuild the food and service from the ground up. Horrible food. I had the dinner salmon and got a small dry piece of salmon plopped on some rice with overcooked asparagus, it was really bad. I could forgive one bad meal but my wife's luncheon burger was worse than anything out of McDonald's. She commented that it looked like a frozen burger that you buy at the grocery store. It was on a cheap bun with store bought chips. As far as the service, our meals came out at different times and we had to have them redo our bill three times as they added other people's bills to ours. Could be ok to drink but every place at Legacy has better food. Note to management: Fire the cook, rethink your menu, include some fresh ingredients, and retrain your staff and you could have a winner here. Cleveland is a food town. We notice these things. We will not be back.
(1)Jason S.
Went there for second time and.experience was just as bad as first time. server forgot to come back and get our orders after apps, food took forever! They were not even busy. A beer flight took longer to get than apps 15 min! Sides were wrong on one of meals and two of four at our table complained of stomach problems next day! Manager didnt even bother asking how.things were just said good night on way out. Last time going food is average at best, atmosphere is nice but bad service and overpriced going to bar loius instead next time.
(1)J. H.
Could've given this place four stars if not for two issues with our meal... Arrived just before 6:00 on a Wednesday night. While there were a few open tables, the place was pretty busy. Got busier during our visit, too. Food - apps were pretty good. Tried the Idaho Nachos and the Buffalo Wings. They were nice enough to put the buffalo sauce on the side since we had kids in our party who can't take the heat. I had the Blue Peppercorn Burger. Would've been tasty except for (ISSUE #1) the fact it was medium rare at best, and I ordered medium. Did not finish burger and left the most undone part for the wait staff to see. Normally, I would ask for a new one, but that's another issue...the other members of my party were satisfied with their meals TIP: the flatbread pizza on the kids menu is a HUGE serving. It can easily be shared between two small diners. Beer - surprisingly good. Tried an Irish Red, The Bennie and a Two-Pour(?). Had a couple others they offered that looked good as well. Nice bar area where I could see myself downing a few while watching a game. Service: very friendly for sure, but (ISSUE #2) the food took FOREVER to get to our table. We were seated a few minutes after 6 PM, and while we admittedly had to wait about 10 minutes for my wife to arrive, we did not leave until almost 8 PM. The main courses took at least 30 minutes to get to our table once ordered, and all we had were a couple of burgers, a couple flatbread pizzas and a bowl of soup. If our food service was more timely, I'd know we be coming back. As it is...maybe?
(3)Nain S.
I absolutely love this place!! It's my go to dinner place. I've tried almost everything there, good is great, beer recommendations are good and the staff is super helpful and nice! If you can't think of a place to go and don't want Mexican/Italian/whatever... granite city is always the best option in my opinion.
(5)Matt F.
I've been to Granite City about 9 times since they opened. Always had great service and the food is fantastic. Their ribs are amazing! Not really a beer drinker so I've never tried any of that but the cocktails Ade great that's for sure! Gets sort of busy on Thurs-Sun but in this area everything does, so a 45-60 minute wait is expected, shame they don't do reservations. Haven't tried their brunch yet, but several friends have told me its really good. Overall, great restaurant and definitely some place I will go again and recommend you do too!!
(5)Raychl S.
The wait time is absolutely horrendous! Close to an hour. Then, the table they took us to wasn't even completely set up. Once at the table, we waited another 10 minutes for our waitress to show and we've been waiting close to an hour for food. This is not a way to run a business. When the dessert came out, the other meals, which were burgers, still hadn't made it to the table.
(3)renee b.
Had dinner here with some friends. Great decor however can't say the same about the food and the service. I'm convinced that they make all the food extra salty so that you keep ordering more beer. All of the different 4 dishes that we ordered they were all salty. Ingredients were not fresh in our salad not too mention the salad was soaked in dressing making it very soggy. French fries were cold. Server was slow. Did not get us our water for over 15 minutes. By the way this was our second time going and the first time was just as bad. We just thought we should give it another chance before boycotting this place Definitely won't be going back
(2)Pam C.
I recommended this place to a friend for a business lunch.I was their guest . Our server did not explain the beers,food,specials....nothing! "What can I cut you to drink" was all he said. Our food came,I had the French Onion soup....OMG was it salty!! I tried to dilute with water...didn't help. Then our entrees came,I forgot the name of the "fried club sandwich". It was very greasy and the fries had a ton of salt on them. I would think the servers would be trained to spot barely eaten food as a signal that something is not right. NOT!! Since I was a guest,I did not complain about the service or food. I guess I would have been embarrassed since I DID recommend the place! At the end, I politely said,"Please tell the cooks that the need to lighten up on the salt back there" He said.....wait for it....."I will" then brought the check! Geez!!
(2)Dana R.
Friendly servers, food was ok/average. Cool interior. Happy hour pricing is good but make sure to get your order in before it ends as the bar can take awhile and you can get charged the regular price if you aren't careful.
(2)Evelyn H.
My husband and I went there for lunch today because we had a $10 coupon off of a $30 or more purchase. We'll be back. Neither of us are beer drinkers but I had one of the best raspberry ice teas ever and I know ice tea. The food is above what you expect in a chain restaurant and there is a lot of it. I had the fish and chips - don't order this unless you are really hungry - huge servings and way too many waffle chips which were delicious. My husband had a flat bread with pepperoni and he loved it. It really fits in well with Legacy Village. Service was great too. A very nice selection on the menu.
(4)Amy M.
The hamburger my mom ordered had a flimsy ass top bun. It looked like someone sat on it, or used a rolling pin and rolled it out. The inside of the top was burnt, like a grilled cheese sandwhich. She's been waiting like 10 minutes to eat it. Hasn't touched it. Not sure if we will come back or not. Our server (whatever the hell his name was) was hard to get when we needed something.
(2)Staci K.
Went there this afternoon since there was a 60 min wait at B Spot for 2. Was very disappointed with the turnaround time for a buffalo chicken wrap and a salad- it took about 30 minutes after ordering. When the food finally arrived, the salad was definitely from a bag and the lettuce was overly stumpy- not leafy green like one would expect. The chicken wrap was ok...and I subbed in the garlic mashed potatoes instead of fries and they were COLD. They weren't bad, just cold. Not wanting to complain and have to wait any longer - I took about 70% of my meal to go and we abandoned the majority of the salad too. There are a lot of other places where I can get a much better $30 lunch and not have to be there for 90 minutes . (No booze consumed). - we won't be going back!
(1)Melissa A.
I went for brunch and while the food was pretty good (I don't eat pork, so that ruled out a majority of the options) it wasn't amazing. The temperatures weren't all where they should have been. For example, the mashed potatoes and gravy were cold, which caused the gravy to be congelled. While the food would probably get 2-3 stars, the service was slow and negligent. The only two times we engaged with our server was when we flagged her down to ask for drinks and when we flagged her down to ask for the check. I noticed that most of the tables around us were recieving the same shoddy service. The woman at the table next to us never even got to order a drink and just went up and helped herself to the bruch buffet. Maybe the morning that I went was an outlier, but based on that experience, I don't think it's worth going back.
(1)Marisa B.
We had a great experience here. Seated right away on a Saturday night and had spectacular service. Many options of food to choose from on the menu, seafood, steak, pastas, burgers, tacos, & sandwiches. They have beer, wine & cocktails which I would recommend the Strawberry fields martini. . Delicious! Very cozy, warm and rustic environment. . I loved it and I would definitely tell anyone to give it a try!
(5)Bridget M.
Unfortunately, I have to agree with a majority of the posts on here. This place has potential to be amazing - the decor is beautiful and the concept is really cool. I've sincerely tried to like this place...I've gone around 4 times, and have been disappointed every time. The service every time has been AWFUL. Do not go here and expect to grab a "quick bite" it takes anywhere from 45 minutes to 3 hours. The waiters are nice enough, but will disappear for 10-15 minutes and simply make remarks like "you need a refill" and then not refill your drink. You could really get the same type of food and alcohol and an Applebee's or Ruby Tuesdays (and for about half the cost). It's decent enough, but not anything really special. I watched our appetizer of pretzels sit under the heat lamps for 20+ minutes before they were brought out...cold. Not good. Like I said before, great concept, but with all of the other choices in Legacy, I suggest you go somewhere else.
(1)Catrina V.
Was here tonight and although we like some of the food/beer at this place, truly was disappointed with the service. Our waitress pointed out our drinks were empty 2 times before refilling them, and by the time our refills came 15 min after the second time she noticed, we were done with our food. I understand things can get busy, but these are the little things that make a dining experience a bad one.
(1)Jerry A.
First time here. It was pretty packed for a Friday night but got seated within 10 minutes after arriving. My server was very pleasant and knowledgeable of the beer selection. She recommended I try a seasonal called Blue eyed brunette girl. It actually was made with bourbon. The beer was very dark but smooth and you could definitely taste the bourbon. I ordered a chicken bruschetta salad which came to my table in less than 15 minutes. The food was very good and tasty and the portion size was ok. All in all I was satisfied with the service and the food and would go back again.
(4)Mat S.
I felt bad for the servers, there was only so much they could do. The table beside me had an issue with their food and she was scrambling. My chicken was dry but I didn't want to overwhelm my server. She was very nice and I was trying to be too. My family ate here two years ago and it was night and day better. I may give it another chance if I'm dying of starvation, but given the choice I may just choose starvation. Try the beer, they can't screw that up
(1)Vrere B.
I went this past Saturday afternoon. A friend told me that they have Happy Hour on weekends from 12p-5p, so that was right up my alley. Although 13oz beers are only $3 as the Happy Hour price, I'm a beer drinker, and it was suggested by the server that I try the sampler of the 8 beers they craft themselves. That was $4.95. You can see the brewery in the back which is a cool visual. My favorite beer was the Batch 1000. I like IPA's; this was a double IPA. I also had a BBQ Chicken Flatbread which was great. There is a LOT of space; I actually wish there was a second bar because it fills up very fast. There's plenty of room for another. I liked how TV's were placed throughout so I can watch sports. I'll definitely come back again. Very good service (well, the waitress we had that day was good), and the location works for me.
(4)Roxanne O.
I miss Joseph Beth and their amazing little cafe. I dropped by Granite City with some coworkers for some holiday cheer and happy hour action. (4-6 pm weekdays, 12-5 pm on Saturday) They have a huge selection of $5 cocktails and select drafts for $3. They also had some appetizers available for $5 and flatbreads for $6. I was the second in my party to arrive. The first person to arrive was seated in a booth in the bar area. He waited for awhile hoping to see a server but ended up having to flag down a manager. I had a similar experience. I waited for over 10 minutes and then physically got up to talk to the handful of managers who were standing around the bar area. The one I spoke with was nice and very apologetic and took my drink order. So then I waited some more. The person who ended up being our server eventually sauntered up to the bar and must have been told by the manager to pay better attention to use because she brought my drink over right after that. When the next person in our party arrived, she was able to order pretty quickly, but it took seemingly forever for her to get her drink. I know this because we were waiting to do a toast, and I sat looking at my $5 skinny margarita with puppy dog eyes. The first round went down pretty quickly and we wanted to order another drink before 6pm but...there was no one to take our order. Our waitress showed up at 6:02 and told us we were SOL. Nicely, but we were pretty unhappy because we were there for happy hour. (my $5 skinny margarita turned into an $8.75 margarita after 6 pm) There were a few vegetarian options on the menu but no vegan options. Besides a couple side dishes. To not feel left out while my coworkers noshed on pizza and spicy shrimp from the happy hour menu, I sadly ate a side of sweet potato fries. Weep womp. They enjoyed their food. Good thing because it's not like anyone checked on us to see how our food was. To be honest, I was a little embarrassed to have suggested this venue for a happy hour. Sure, the pricing was great and the ambiance was cool (lots of stone, fireplaces, etc.) but...the poor service coupled with the lack of vegan options doesn't make me want to go back anytime soon. I guess if you're looking for some cheap drinks and aren't in a hurry, this is the place to go, but otherwise? Go elsewhere.
(2)Michael H.
The newest addition to the Cleveland food scene is a real winner! We went for the VIP grand opening last night and were very impressed. From the excellent beers to the fantastic food, all presented by a warm, friendly and well trained staff. This place should be a big hit. Try the ribs or the flatbread pizzas, both are delicious! Best of luck to the Granite City Brewery, and welcome to Cleveland, thanks for coming!
(5)Rich G.
I'm a stout kind of guy. their stout is good, the rest of the beer is okay. appetizers are kind of lacking, typical good ole American greasy & flat bread pizza was average... burgers are great, chicken wrap was ok I'm a mug member so the 25oz is a good price... come here once in a while... nice atmosphere, good decor
(4)Martha F.
Food was below expectation. Service was spotty but it wasn't our servers fault. She did as good a job as she could given the hectic restaurant. The focus here is on fun drinks and enjoying alcohol with your friends. There were lots of large groups and the place is noisy. Beer was pretty good. All in all, not a bad concept but the food kills it. I won't be going back unless for only a drink at the bar.
(2)franklin b.
Enjoyed the flatbread, service was amazing from tonya and the young pretty manager! Beer was decent. If I didn't live in CA, I'd come back again
(4)Ian S.
They do not actually make beer. They only ferment wort. I had the ribeye, which was not seasoned at all, and was a very poor cut of meat. It was cooked by someone who has no idea what a good steak is. The beer is not that good, the Duke being their best example. The service was excellent, but does not make up for the lousy food and lousy beer. Granite city beer taste results: Northern: Warm water with a hint of beer. Bennie: Well balanced lager, caramel notes, watered down. Two Pull: Watered down Bennie. Kolsh: Sour, sharp hops, yeasty Belgian: bitter, lacking malt taste, salty aftertaste, probably a bad batch die to lack of sanitation. Duke: Sierra Nevada clone with a bit more hop characteristic. Cascade hops. Not too heavy. Excellent beer.
(2)Leighanna K.
Food was awesome, get the shrimp appetizer! Service was really bad. The waitress forgot to put in the appetizer and soup and still charged for it even though it came out well after our entrees. Not to mention it took about 40 min to get a salad and basic salmon dish. $11 for a glass of decent Sauvignon blanc. They need to work on their service! Manager stopped by but was already leaving before we could say anything. It was like she wasn't even waiting for an answer.
(3)Christine P.
Service was a bit slow, but friendly and the food was mediocre at best! I tried the chef suggested meatloaf and the meat tasted old/reheated - Yuck! We liked the decor and the drinks were Awesome! If we go back, it will be for bar service only.
(2)Frank B.
This is a review of the Granite City brunch buffet. I arrived to a nearly empty restaurant at 10am on a Sunday morning. After about a 5 minute wait at my table, we were greeted by our server and offered drinks. We were also informed that the price of the brunch buffet had increased to $17.95. Whatever, I thought, if it's good it won't really matter that it's priced at the higher end of Sunday brunches around town. My mistake: it would have been overpriced at $1.79. I could go on and on about how the choices were limited, about how the Eggs Benedict had been sitting in their pod for so long that everything was congealed and dry, or about how the turkey bacon was a monochromatic strip of cold, limp tasteless faux meat. But you will get the picture if I just say that the best thing this buffet had going for it was the wheat toast. It was all down hill from there. Do yourself a favor. Make yourself a bowl of cereal and pass on this mess. Especially at $17.95.
(2)Lori E.
Service is absolutely awful. We went about a year ago and had terrible service. Decided to give it another try and it was worse. We were seated right by the door - it was freezing. There were plenty of other tables available. Server was slow and unattentive. Had to search for her to order our meals after the appetizers. She never checked back to see if we needed more beers, water. Had to ask for someone to find her multiple times so we could get service. I'm done. Won't be back. Managed poorly. Service is awful. Food and beer were good.
(1)Melissa D.
Well, the first time I was here, service was impeccable. The happy hour was one of the best around. My second time here is a much different experience. The happy hour menu shrunk and the prices skyrocketed. Beers are now 3.50 plus tax. To top things off, service was nonexistent. Our server, Nathan, barely even acknowledged us. And the bar was empty! I don't know. Not staying. Headed down the road to the pub.
(1)Brandon B.
Felt obligated to review after my second visit. Wait time was great: walked right in. Unfortunately we were met at hostess station with a server throwing a fit about something. Not a great showing to begin our dinner. We then waited 15 after ordering drinks for the server to reappear. My wife ordered the pasta with chicken, asparagus and prosciutto: not much flavor and extremely oily. My fish and chips was alright but the portion size was disappointing (I don't have a huge appetite at dinner but this didn't fill me up even after an appetizer). My son's burger was barely worthy of a McD's Happy Meal: tough and tasteless with a greasy bun. We missed out on dessert because our dinner took 90+ minutes to complete and our 9 month old was running out of patience. In summary: the lack of professionalism and overwhelming ineptitude of the entire staff is a true disappointment considering this restaurant is in a prime, upscale shopping area. Will not ever go back.
(1)Jimi K.
Nice atmosphere and friendly staff. Had a problem with CO2 system when we were there so they had no beer.Bummer. Food is good.
(3)Ilan V.
Been here twice. Good food. Long waits tho for both times. I love the cookie cake they have for dessert (warning: has nuts in it for those who are allergic). Also reccomend the half slab or full slab ribs and the burgers.
(4)Mir E.
Along with myself there were 2 other people. This place was pretty good. I had the shrimp tacos which were really good I would say the worse thing about the place was the length of time it took to get our food. I would have to say it took about 30 mins for our to come out. They didn't bring out anything while we waited, we should've ordered a starter item but I didn't expect the food to take so long. Our waitress finally offered to bring us some bread but they charged us extra for the bread and it wasn't warm. All and all this place prob won't be a favorite where I go all the time but once in a while maybe.
(3)Rebecca M.
The 4 of us came here because a friend recommended it. The place is beautiful and we looked forward to having a great meal and awesome drinks. After asking and being turned down for a booth seat we were seated by the rest room. It took 15 minutes for our waiter to come and introduce themselves and run down the list of some of there choice beers. Everyone at the table ordered the blueberry beer and I ordered the Sangria sunset. We also at this time we ordered wings as an appetizer. When I asked for water everyone at the table followed suit and also asked for water. We got our drinks 10 minutes later. After the first sip of beer, everyone looked at each other lol no one tasted the blueberry in the beer and throughout the dinner they tried to find at least a hint of blueberry with no success. the boneless wings were good even though they seemed like the sauce was lightly sprayed on the wings because there was barely any sauce on them. I ordered a VERY expensive steak dinner because nothing else on the menu interested me. My steak came with garlic mashed potatoes and asparagus. My Boyfriend ordered the mac and cheese which the waiter said was "very cheesy". Our main dishes came out 25 minutes later. Instantly we were disappointed. My steak was good... nothing special but my asparagus was cooked to the point that it tasted and had the soft consistency of okra and my mashed potatoes seemed as if no milk or anything was added to make them mashed potatoes. I seriously think they baked a potatoe and roughly mashed it with a fork and threw it on my plate. My boyfriend was really upset because there idea of mac and cheese is totally different from his. He got a big bowl of rigatoni pasta that had chives and cheese sprinkled on top... this dish had no type of cheese sauce and after tasting his dish I asked him where was the cheese. I left the restaraunt with almost all of my food in a box and my boyfriend didnt even want to take his. I got home and gave the entire $27 steak to the neighborhood cat. Overall we left agreeing that Applebee's had better food than this place... and we don't plan on visting again. I'm gonna stick to J Alexanders for now.
(2)John G.
First time visiting. Went on a Sunday, it was quick seating with or no wait. Wanted to try something simple so I got the bock cheese flat bread. It was pretty good. Servers were very nice and professional. I will visit again.
(4)J S.
While waiting for our table we thought we'd go over to the bar for a beer, almost impossible to get served! The bar was full of people eating and nowhere to flag the bartender. It took way longer than normal to get seated, we had to ask several times. They gave 3 people a booth that could have fit our group of six. The food was good but with the seating time I don't know how soon we will go back. The pork chops are great, and the chocolate cake is wonderful!
(2)Lauren M.
I have visited the new Granite City location in Legacy Village on three separate occasions now since the grand opening. On all visits, food was good, but service was very poor. Wait staff and host staff seemed confused and highly stressed. The first two visits, I gave GC benefit of the doubt for being a new establishment and figured that within a few weeks, they would get their s**t together. Unfortunately I have found that this is not the case, and in fact it may have even gotten worse. My third and most recent visit to GC was this evening (12/8/13) at around 7:30pm with one of my friends. We only waited about two minutes to be seated. There was quite obviously some miscommunication among the hosts, because the host walked us to a table that was actually not yet bussed. As we stood awkwardly at one of the server stations waiting for the table to be bussed, another host walked up to the table we were waiting on with a group she was also trying to seat there. Ultimately our host took us to a different table, and we were greeted a few minutes later by our waitress. She did not suggestively sell any drinks or food, nor did she ask if we had visited before or not. Instead she just told us that she would be taking care of us and asked us if we wanted to start with "something to drink" while we looked at the menu. My friend and I each ordered water with lemon at the same time that we placed our food orders. I ordered a house salad without cucumbers and the adult mac and cheese, chicken on the side. My roommate ordered a house salad, one $7.95 small plate of honey BBQ bone-in wings, and an order of waffle fries. Our waters took several minutes to arrive at our table and they did not include lemon, even though the waitress wrote down our orders. Salads came out after an acceptable amount of time. My salad still included cucumbers, but thankfully this was an easy fix. Our meals seemed to take longer to arrive than they should have. When the food arrived, my friend's wings were the wrong flavor - hot instead of honey BBQ. These were quickly taken away and the waitress disappeared for a few minutes. She finally came back with ketchup for my friend's fries and told her that they were making new wings. She asked how my food was so far, and although it actually was prepared correctly with the chicken on the side, I had to inform her that my pasta was actually cold. I had eaten a few bites while I was waiting for her to come back because I was so hungry and had already been waiting a while. The waitress apologized and said she would bring the manager over. The manager came to speak with us a few minutes later, and apologized about the mistake with the wings. He also apologized about my food and asked if I wanted a new meal made or if I wanted it tossed in more sauce. I said a new dish was not necessary and that I would just like my food to be heated up. Several minutes later, he brought my dish back and said that he would check on me in a minute to see if it was any better. As I ate the dish of mac and cheese he brought me, I realized they had instead just made a new meal, which was fine, except that THIS meal included chicken. Thankfully I am not vegetarian and this did not bother me. When he came back to check on me and what he thought was just my re-heated pasta, I told him about how they made a new dish and included chicken, but that it wasn't a big deal and that it was good. When he realized what happened, his face paled, mouth dropped open, and he said "Oh no, so if that's a new one with chicken in it, I'm wondering where yours went..." My friend and I sat silently stunned as he immediately power-walked away, speaking into his headset. At this moment, we realized that someone in the restaurant was very likely served my partially-eaten mac and cheese dish. We never saw the awkward, unhelpful manager again and were appalled to find that there were no meal comps included and that we both paid full price for the experience we had received. In fact, my friend was charged for the larger sized order of wings instead of the small plates order that he had asked for. She was able to get $5 off for that error, but after that embarrassing show of service, I would have expected a more apologetic manager and server. Maybe they have gotten so used to screwing things up, that this was not unusual enough to grant a sincere apology and a partial comp or coupon. The beautiful, trendy atmosphere of GC has the potential to be a great success and is in a great location. However, with service this awful and an apathetic wait staff and management staff, I fear that this location is doomed to fail. I would suggest a severe overhaul of management and intensive retraining of staff. Otherwise, in an area where there are many wealthy and selective dining guests, Granite City will soon be overlooked.
(3)Ben K.
I agree with most of the reviews on the site. The decor was nice but the food was worse than Applebees but more expensive. I think the hamburger was purchased from the frozen foods section at Giant Eagle and some of my wifes mussles were not open. Hopefully the place will close and a local place will open to take advantage of the money they spent on decor.
(1)Ashley J.
Great food, get there early! Met up for happy hour with some friends tonight and had a great time! You are able to get the happy hour special anywhere in the restaurant, so we got a table in the dining room. I think we ended up getting every app on the hh menu, and enjoyed every one of them!! The food was FANTASTIC, hot, and came out in a reasonable amount of time. The hh drink menu is just as good, with a diverse selection of drinks available at a discount. I tried a few of the cocktails, and they were all great. My only complaint of the evening was the wait time to get our drinks. There seemed to be an ample amount of wait staff who was always around to take our plates, bring food and ask us if we needed more to drink; however when we ordered a drink, we were in for a LONG wait! :( for the amount of staff as well as it being a brewery, I would have thought they would have had more bartenders. We will definitely be back for the food, and make sure to order 2 drinks at a time!!
(4)Winston C.
Went here twice now. Both times were disappointing. Service is friendly but very slow. The beer is average, and the food is hit or miss, with the good food not even being that great. Most recently it took 10 min of waiting plus going back to the host stand to get a waiter to the table, (at this point i started timing) 8 min to get the drinks, and another 21 min after the drinks to get the food. The place looks great but is super loud too. If im in legacy ill find somewhere else to go.
(2)Jade K.
Granite City is another addition to the chain restaurant take over of Beachwood. Therefore, expect that. It's basically The Cheesecake Factory with a brewery. Had the Margarita Flatbread which was kind of soggy, the grilled cheese, and a big cookie. I had heard good things about the grilled cheese but I really didn't like it. I brought my boyfriend the "Chef's Selection" sandwich and he said it was okay. Plus, they were out of the beer I wanted to try. Oh well, overall a very "meh" experience.
(3)Jeremy S.
This place is a big disappointment. They call themselves a brewery, albeit a chain, but cannot deliver a proper beer. I went with some friends to try this place out on a Sunday evening. When we received our beers, they were all flat and watery (we had each ordered a different beer). When we notified the waiter and he confirmed that almost all of the draft beers were coming out flat, we were pretty surprised that this "brewery" could not keep their beers carbonated. Surprisingly, servers continued to serve these flat beers to other patrons after they had learned that the beers were flat. This is not a way to run a "brewery." Our service was good, but our food was pretty average.
(1)Samantha C.
The only thing worse than the atmosphere was the food. Food came out cold. The minestrone soup tasted like Campbell's condensed. When I got my flatbread pizza it was cold and underwhelmingly seasoned unless you count the extra crunch of the FINGERNAIL I found in it. Needless to say I didn't finish my meal and leaving the restaurant was the highlight of my visit. The wait staff was great if you could hear them over the screaming in the kitchen. Ate here a year ago and food was good don't know what happened but bring the old chef back!
(1)robert b.
Very disappointing experience. Flatbreads were served ice cold. They were replaced with an apology, but at least one should have been comped, or a complimentary dessert served. The final straw was when a busboy cleared the table into a container he carried, containing dirty, disgusting dishes from other tables. Gross!!! This wasn't at a camp, but at a restaurant. This was reported to management, which apologized and promised to better train the staff.
(2)Veronique D.
This place can get pretty noisy. The silverware was dirty. I ordered salmon, asparagus and wild rice. Now let's talk about my rice. I asked if they had brown rice, his reply was we have wild rice which is brown rice. The rice was overcooked. How can you mess up rice? Anyway, the other guests at my table had no compliments to give. I guess one person mentioned the online menu does not match their menu in the restaurant.
(2)Eugene T.
Great food, great atmosphere, Asian shrimp is spiiiiiicy, Asian chicken salad is awesome, beer sampler is great!
(4)Richard F.
Bad beer, bad food, bad service! What more could you ask for. Three of us had fish and chips which our terrible waitress said was awesome. I guess she has never had good fish and chips because this was like fish fingers and waffle fries on a bed of wilted lettuce. And it was cold. It took 15 minutes to get a cloudy barely drinkable pale ale. I would never go back to this place, there are just too many better alternatives
(1)Lexy G.
Food and atmosphere is wonderful at Granite City. Unfortunately I cannot say the same about the service. This is my fourth time here and was hoping they would have it more together by now but that's not the case. It just seems like the staff is always confused and no one knows what's going on. Servers are not attentive at all and not educated on the menu. Will definitely still frequent here just fear that if the staff doesn't get it together soon it may not make it much longer.
(4)Frank D.
Thirty minutes first round of drinks. Twenty minutes all drinks empty. Ordered diner, 1/5 of our choices out of stock. Not coming back. Throw out my mug club card
(1)Meg O.
The food is overpriced for what you're getting- bar food spiced up with fancy crockery. The service was awful! Our waiter was very friendly, but incredibly neglectful. I'd love to attribute it to the birthday party next to us, except we saw plenty of staff who seemed oblivious to our pleas for attention, including the manager. When we did get their attention, they were rude, and made it clear how much we were inconveniencing them. Just don't go.
(1)Robert B.
Went to dinner there tonight. It is crowded, but an early 6pm arrival time should assure a table without a wait. The food continues to be good and the service outstanding. The menu is large and the flatbread margareta (sp?) is terrific. While it is designated as an appetizer, it is enough for an entire meal. Its primary business is a brewery, but the operators are savvy enough to have many other choices for those of us who don't like beer.
(4)Tara S.
I would not recommend this place, very disappointed in our dinner tonight. I ordered a featured cocktail but couldn't taste the alcohol at all. Then we got the spinach and artichoke dip, which tested like straight cream cheese. My sister got the Asian salad for dinner, the consistency was all wrong and it lacked flavor. I got the salmon oscar, which spelled fishy and had this most disgusting fake cheese sauce on top. Plus the broccoli they served on the side was practically raw. Everything tasted artificial, processed and pre-frozen. If you're looking for a decent option in the area, you're better off at any of the surrounding restaurants for ambiance, drinks or dinner.
(1)Nick K.
Uhh, where do I begin. being harassed upon entry, I got "served" by a waitress with a less than desirable attitude. I asked for no tomatoes and no ranch in my wrap. Guess what was in it? Tomatoes and ranch. On top of that I was about to sit down until I noticed that there was a rogue butter knife in between the cushions, waiting to find it's way into my behind. It took a ballpark estimate 27 minutes to receive our drinks (not saying I counted... But I did.) a lot of the waiters are pretty friendly only to be dragged into the bottomless pit of hopelessness and sass that is customer service by their female counterparts. A joyous night of fun and love quickly took a 180 into a night of sass and disappointment. That's not even the half of it. But alas, I digress.
(1)David R.
Not Impressed!! Went with friends for an after Thanksgiving night of drinks and you would have thought they just opened. We sat near the bar and several glasses broke. One over the ice which they kept on using..... Great, ice in my water glass. Justin, our server was awesome! Handled every request and was cool to have around. Food was mediocre, not really different. Never seen a Manager even after the 2nd glass broke. Decent bar atmosphere.
(2)Beth S.
I love brew pubs, and was looking forward to dining at this one. It's a very nice place, very large, inviting, and crowded. Our server was pleasant. We ordered burgers and fish and chips. The food arrived promptly but it was not up to the usual pub food. It was fairly tasteless, under seasoned, greasy (fish) and the bleu cheese burgers didn't have any bleu cheese. I ordered Bennie beer and was very disappointed. The description said it was a dark German lager, very hoppy, caramel overtones. It was watery tasting and almost flat, no overtones let alone caramel ones. When we needed our server to come and get dessert/coffee orders he didn't turn up. We saw him in a group of servers standing right behind us watching the basketball game on TV and chatting with one another, totally ignoring customers. I hate it when that happens as it means the servers are not well-trained and the manager is either tolerating their behavior or just not available to see what was happening. With a crowd like they had, the servers should be hustling, but they were mostly ignoring everything but the TV and each other. They need to try harder in every respect as I think the place has lots of potential but they aren't getting the basics right.
(2)Edwinds E.
We've only been here once but we won't be back. The place was crazy busy which is expected for a new business so we were patient. But when the 4th server came to out table and we had to beg them to take 1 food order, we were a little unsure of what to expect. Waited a reasonable time for our drinks. The pomegranate mojito was awesome. The beer cheese soup was excellent. My salad was supposed to come with grilled chicken, there wasn't any. I asked the waiter after he checked in ten minutes after the food was delivered. He was great and got me a plate from the kitchen. So then we felt better. Then our drinks were dry and we ordered after another twenty minute wait. All of them except our sampler showed up. Throughout the course of the next hour we asked three more times for our beer sampler. Finally after a full hour I went to talk to the manager and he went an got it for us himself. Finally we decided to leave and go somewhere else and it took us another 20 minutes for our server to come back by and then another 25 minutes for the check. We were a group of 11 and none of us will probably ever come back by choice.
(1)