Mr Hero Menu

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  • tom s.

    After going next door to Skyline Chili for my wife, I decided to go to Mr Heros and get a sandwich. I ordered a large Chicken Philly sandwich. The lady at the counter was friendly and engaged in some small talk while we waited for my order. The restaurant seemed clean. The only thing I noticed that needed attention was a table being leveled off by napkins and the baby high chair that seemed well used and dirty. My sandwich didn't seem to be up to standards. The chicken was chewy and didn't have very many green peppers. I would probably try them again.

    (4)
  • Manoa H.

    RECOMMENDED: Romanburger, "Waffer" fries with cheese sauce AMBIANCE: Trashed/depressing, even by fast food standards. ... (Disclaimer: this review is specific to this branch only. I'm told the branch in North Royalton rocks, so maybe y'all should head over for a better experience.) As a Mr. Hero virgin up till yesterday, I'll be generous. The Romanburger, the signature menu item for the chain, is genuinely good. So good that it bumps up what would've been a 0.5 star review to a 3 star one. Too much? I'll leave others to bring it down--I haven't quite the heart to do it. For fast food, the sandwiches here taste deceptively light. The bread is lighter, fluffier, and much less dense than Subway's buns. The amount of filler is also on the thin side--think, Wendy's-Jr.-Burger-thin, but if that burger were stretched to 7 or 10 inches. Meals here can actually be light with a little portion control, which I like. Half a 7" Hot Buttered Cheesesteak and a third of the 10" Romanburger, "Waffer" (waffle) fries with cheese dipping sauce filled me up just right. (Ok, not exactly the smallest portion, but with a little bit more control, I could've done without one of the sandwiches). The 10" Romanburger (which can be ordered at less-intimidating lengths, ahem) features three, small, thin burger-esque "Italian luncheon loaf" patties as well as salami slices and swiss cheese on top of a bed of refreshing, vinegarette-tossed shredded lettuce, tomatoes, onions and mayonnaise. The combination of the salami, loaf patties, lettuce and mayonnaise was exquisite. The "Waffer" fries were crispy and surprisingly under-salted/seasoned, but perfect for dipping in the cheese sauce, which reminded me--no, tasted EXACTLY like Taco Bell/movie theater nacho cheese sauce. Despite its tantalizing name, my Hot Buttered Cheesesteak was not so impressive. That it came with grilled onions, mushrooms and swiss--I liked. But the steak, alas, bore no resemblance to anything I've encountered calling itself steak. While the Romanburger patties could've passed for actual burger patties, the product developers over at Mr. Hero's clearly didn't even try to hide the fact that the "steak" was anything but. Fluffy, air-injected, thin-cut slabs of spam-like lunchmeat, dyed brown that had no business crouching there between the buns of my cheesesteak sandwich, waiting to ambush me. Aghast, I turned to my fellow diners. Where was my beloved paper-thin slices of juicy ribeye that mixed so well with gobs of melted swiss? Certainly nowhere to be found in this depressingly forlorn, shadow-filled dining room, its ugly, crumb-spattered carpeting and stickily stained formica tables not doing much for the only decor for the entire joint: color-faded closeups of glistening sandwiches and burgers that clearly COULDN'T be ordered off the menu. The entire place had the dismal air of a neglected Ross/Kohl's/TJ Maxx/Marshall's fitting room or recently sanitized motel room after a crime scene. Except not so clean. No joke. (Some will claim that Mr. Hero bears a uniquely Cleveland taste and that the lunchmeat texture should be appreciated as such. I call bull.) Service was quick--but then again, we were the only ones there the first five minutes. There were three workers behind the counter that we could see, yet the trash bins were overflowing. I've worked in fast food before--there's no reason that should ever happen. The rest of the dining room as before mentioned, was ill-lit and ill-kept. If I ever come back, it'll be for the Romanburger, and it'll be for takeout, thanks very much. Hot Buttered Cheeesesteak, may we never see each other again. (Penn Station, just across the parking lot, offers a Philadelphia Cheesesteak that's only, oh, 10,000,000,000 times superior.) If you decide to dine there, just make sure you know what you're in for--or if you're too drunk to care. Otherwise, sitting on the curb outside if the sun's out might actually make you feel better.

    (3)

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Opening Hours

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Specialities

  • Takes Reservations : No
    Delivery : Yes
    Take-out : Yes
    Accepts Credit Cards : Yes
    Good for Kids : Yes
    Good for Groups : Yes
    Attire : Casual
    Noise Level : Quiet
    Alcohol : No
    Outdoor Seating : No
    Has TV : Yes
    Waiter Service : No
    Caters : Yes

Mr Hero

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