Thien N.

weddingdreamsbylinda.com --do not be fooled by their website! I have never been so disappointed in a catering services! Having friends in the catering and management business, I expected nothing less than professional staff and services from Wedding Dreams by Linda and Grant Catering. However, this has been by far the WORSE and MOST UNPROFESSIONAL service I have EVER experienced with! Wedding Dreams by Linda were hired to catered the wedding of a friend that I was a part of the bridal party with 300 guests. Where do I even start when it went wrong? The staff that was present had horrible attitudes to begin with. I could not ask any questions regarding what they were setting up without having a snippy attitude and answer. For example, I asked one of the workers the amount of place settings they were setting up - a very simple question and all I needed was a straightforward answer. However, what I got was a "a lot". When I followed up the question with "what is a lot", the answer I got was "well I am doing 6 per table so you can count up all the tables and multiple yourself". The waitstaff was unprofessionally dressed. THere were people in dirty tshirts, jeans and sneakers serving our guests. We had expected them to have had set up for 300 people, however, they only set up for 210. By the time 5:30pm rolled around, they were STILL NOT done setting up all the tables for the 6pm ceremony. At this time, the bridal party had already been there since 2pm setting up the venue but could not have done much putting decorations on the table because the staff was so slow. Mind you, most of the utensils we found on the tables were DIRTY TO BEGIN WITH!!! However, no one was to be found to bring this to their attention. WHERE THE HELL WERE THE STAFF. Oh, one of them was taking a 30-minute smoke break while we were sweating moving things and decorate instead of doing his job! Since this was an outside wedding, it was taken over by a torrential downpour. The staff was only concerned about complaining about the utensils that blew over rather than picking them up or doing something about them. They had a 4-people INEXPERIENCED staff for a wedding of 300 guests. NOONE did anything about the situation. OUR BRIDAL PARTY and our family members and friends moved EVERY CHAIR AND TABLES (over 35) inside the venue while they were STILL complaining about picking up the table clips that costs $1 each. NOONE helped moved the food that THEY CATERED inside. Grant Catering were really asked to do 3 things: 1. refill the water; 2. refill the food, 3. clear the plates. This wedding was done buffet-style. Plates were snatched out of guests while they were eating. NONE of the water was refilled for 300 guests. NONE! They said it was "not their job". OUR bridal party had to REFILL the food ourselves. Towards the end, we had thought that the food had ran out, which was impossible. It ended up being that the food was NOT refilled by Grant Catering Staff and we found that there were 6 trays of food that went badly when we were cleaning up the venue. They also ran out of plates!!! We ordered for 300! How do you run out of plates??? OUR bridal party had to supply plastic utensils and extra plates for our guests because this business was SO UNPREPARED for this wedding. NEVER have I EVER been SO DISAPPOINTED in such a business that prides themselves in what they do. When paying THOUSANDS of DOLLARS to have things done the bride's way on her wedding day, it is expected of the business to do it exactly what the bride want. That did NOT happen and the staff was so rude and unprofessional. At one point, the person in charge snapped at the bride who was already in a lot of stress due to the rain for an outdoor wedding and the person in charge even admitted to bringing inexperienced staff to cater this wedding. I HIGHLY DO NOT RECOMMEND Wedding Dreams by Linda or Grant Catering - which is the same owner. I could not believe that our bridal party had to do all the jobs that the catering business was hired thousands of dollars to do. I wish I could give this business 0 stars due to their unprofessionalism, rude attitude, and overall the worse worse experience we, as the bridal party, have ever experienced! If you are looking for someone to cater your wedding in Fort Wayne, look elsewhere. I know this is a long review but this didn't even amount to what we had to go through with them on this wedding day!