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Village Plz, Hilton, NY, 14468
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Visit below restaurant in Hilton for healthy meals suggestion.
Visit below restaurant in Hilton for healthy meals suggestion.
Visit below restaurant in Hilton for healthy meals suggestion.
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Address :
Village Plz
Hilton, NY, 14468 - Phone (585) 392-6770
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Marcus V.
I really can't stand sandwich shops that have no regard for how to make a real sandwich. Screw all the hype and commercialization about this phony place. The dumb ass, non-meticulous employees are a disgrace to the art of sandwich making. How about ensuring that all the things I want on my sandwich get evenly dispersed across the length of my 12-inch Italian sub (lettuce, pickles, onions, etc), instead of lazily scattering them on like you don't give a shit? I want every bite of my roast beef and provolone sandwich to be met by a mouthful of everything. And don't be so damn skimpy too. I don't want just a tiny morsel of lettuce, pickles, and onions...I want depth to my sandwich. Furthermore, don't go plastering advertisements with hearty-filled sandwiches if you can't reproduce such equal quality. Biting into a sandwich that taste more like bread isn't really all that scrumptious to me. All in all, and regardless of location (though especially at this location), I'm routinely dealing with this issue. Why? Probably because Subway as a company is just outright cheap! And they fool every one of us patrons with their hearty, mouth-watering advertisements, when in the end you only really get a fraction of what's depicted in their scam ads. I hate Subway. I really wanted to throw my sandwich in that unfriendly, obese bitch's face today as she totally skimped on everything...simply to rush to get to the next sucker in line. I'll stick to really good delis, where there is perhaps a bit more artistry involved in the process, and where they don't withhold on a proportionate amount of ingredients.
(1)Rob M.
This Subway is very consistent with others I have been to around New York and NJ as they should be. I mean, that's what makes a Subway a Subway right? This particular location is on a very busy section of 7th Ave. right in the middle of the fashion district. I want to give them credit for being able to handle lines of 20-30 people in under a few minutes. The service here is very fast however there is a caveat. With lightening-quick services comes a lack of quality as far as putting on toppings. The staff is very fast to help select the bread, meat, and cheese. When it comes to toppings they will ask you what you want and put on as little as possible to get to the next topping, and get you out the door. Every single time I am here other customers as well as myself have to request more lettuce, more onions, or more of the other toppings on our sandwiches. I actually expect it now. Overall they make a sufficient sandwich, as they should for a fast-food sandwich shop. I am normally in and out in under a few minutes which is great for anyone who works in the city. However if I wanted to sit at a table and eat, the seating is very poor, and other customers will constantly be walking right next to you and most likely bump into your table. The store is very clean, the staff is for the most part very professional, and this is why I continue to give this Subway business with 2 other locations within the same walking distance. I hope this review helps anyone in the area looking for a quick lunch. RM
(3)Jeremy M.
Please do yourself a favor and go to any of the other numerous subways in the area. This location is skimpy with all ingredients and the employees are not very competent. There were 4 people behind me that had toasted sandwiches who got their order taken before mine because I didn't want mine toasted. They just take the sandwiches out of the toaster and assume they were next in line instead of processing the customers in the order in which they arrived. This is also the first subway location that I've been to where they do not offer free water.
(1)Harrison S.
Consistently the worst service of any subway restaurant I've been to. The staff is at best curt, and often rude. Food-wise, exactly what you'd expect, but there are better, pleasanter shops around (although subway is always cheap).
(1)Rashid M.
This is the worst Subway on the face of this planet (someone please remind me to update this review to "worst Subway in this solar system" once we open up a Subway in Mars). Just terrible. I don't mind Subway. It's cheap and there's a couple of sandwiches that I like. I don't mind giving other Subway restaurants a 3 or 4 star based on the quality of service, cleanliness, spaciousness, food, etc. However, this subway can't get any of those right. The staff is not only rude, but just throw everything on the sandwich like they don't care. I guess management thinks that this is ok ok, because they make so much money from the crowd of customers here. The place never has any seating and is always too cramped. Today was the last time for me at this Subway. I ordered a meatball sandwich to stay, but it looked like they gave me a damn panini. Who knew Subway served paninis?
(1)Kristine C.
I work around the corner from this subway and I end up going to the one on Broadway and 38th. I agree with the other reviewer that this place is fast and efficient. But everything else is downhill from there. I will never come here during lunchtime, half the staff is rude, especially the ones making your sandwich. They are very stingy with their toppings, you have to ask 3x to add more lettuce as they sprinkle very little on it if you let them do it their way. I understand that they need to rush to get the line moving but i lose my appetite when they dont make the sandwich how you want it. I dont recommend this particular location.
(2)Richard O.
I work in the area so I frequent the local establishments for lunch. This might be the worst Subway I have ever been too. I understand that during the lunch rush that the quality of the sandwiches may not be the best, but to have the same quality after peak hours? I was the only customer in there one night and they still tried to skimp me. Once I ordered a foot long and the guy gave me 3 tomato slices and 1 of them was just skin! Unfortunately people are still going to eat here since its quick, but they lost my business. I would rather take the walk to the one by the Port Authority Bus Terminal, which is so much better. Don't do it.
(1)Spike M.
Hands down the worst sandwich shop I have ever been to, ever. It is right near my office so its hard to ignore but I'm swearing it off. 1. They have a terrible system. You are in line, 6 to 10 feet away from the counter, and they're yelling at you to take your order. 2. Then once they start making it, they bounce you around the line so no one knows where to stand. 3. While making it, they put nothing on the sandwich, dont spread the ingredients. 4. The staff is rude, and you end up with a terrible sandwich. This particular subway has put me off the entire chain.
(1)Klim K.
At first I was okay with their lack of enthusiasm and just asked for them to put more onto the sandwich. But at this point, they literally count the number of jalapeños they put on my sandwich. Come on! Seriously? Give me more than just two napkins and 4 jalapeños per foot long!
(3)Gabriela B.
If I could, I would give "zero" stars for this place!! This is the worst subway restaurant in Manhattan, for sure! The ingredients are bad, and they put just a few quantity of each. The employees are kind of lost, and there is a horrible woman who I think is the manager, she has a really bad attitude, treated me so badly and rudely!! I had to tell her "please give me a minute" because she didn't allows me to even think what I want in my sandwich. And even with my complain, she pretend I was not there! She droves me crazy!! And the guy in the cashier realized and say sorry on behalf of her. Actually, I fell sorry for him for have to deal with this level of person. So if you can, avoid this place, there are 2 other subways near by this one!
(1)Stephanie R.
I came here today because the subway website said 6 inch cold cut sandwiches were $2. What I received was 3 slices of ham, 1 slice of cheese and barely any vegetables. It was the most pathetic sandwich I have ever bought from a subway chain. Even better, when I got to the cash register, I asked the cashier if the cold cut sandwich was $2 and he said it wasnt. I was charged $5.17 for a sandwich that had 3 slices of ham. Shame on this subway for lying to customers and not following Subway promotions. Shame on this subway for being so stingy with their sandwiches.
(1)Ryan W.
Absolutely terrible. Very stingy with ingredients, and they completely refused to give me any free tap water. Never had that experience, and the owner or manager was screaming at me for questioning her. No shortage of places in the neighborhood to get sandwiches, so I won't be back.
(1)Melissa M.
rude employees.....ask for toppings & u get VERY little......ask for a little more toppings & receive the evil eye! if u question anything, u are screamed at. i understand they are trying to get people in and out as fast as they can, but being unorganized & mixing all the subs up is not being productive. there is limited room so it is hard to get out of people's way & watch your sub at the same time.
(1)David B.
I saw a picture in the store of the "new" bacon advocado turkey sandwich. Well the sandwich I got consisted of 4 paper thin slices of processed turkey, a smear of advocado and bacon I couldn't taste. Horrible. A waste of money.
(1)Klim K.
At first I was okay with their lack of enthusiasm and just asked for them to put more onto the sandwich. But at this point, they literally count the number of jalapeños they put on my sandwich. Come on! Seriously? Give me more than just two napkins and 4 jalapeños per foot long!
(3)Gabriela B.
If I could, I would give "zero" stars for this place!! This is the worst subway restaurant in Manhattan, for sure! The ingredients are bad, and they put just a few quantity of each. The employees are kind of lost, and there is a horrible woman who I think is the manager, she has a really bad attitude, treated me so badly and rudely!! I had to tell her "please give me a minute" because she didn't allows me to even think what I want in my sandwich. And even with my complain, she pretend I was not there! She droves me crazy!! And the guy in the cashier realized and say sorry on behalf of her. Actually, I fell sorry for him for have to deal with this level of person. So if you can, avoid this place, there are 2 other subways near by this one!
(1)Stephanie R.
I came here today because the subway website said 6 inch cold cut sandwiches were $2. What I received was 3 slices of ham, 1 slice of cheese and barely any vegetables. It was the most pathetic sandwich I have ever bought from a subway chain. Even better, when I got to the cash register, I asked the cashier if the cold cut sandwich was $2 and he said it wasnt. I was charged $5.17 for a sandwich that had 3 slices of ham. Shame on this subway for lying to customers and not following Subway promotions. Shame on this subway for being so stingy with their sandwiches.
(1)Ryan W.
Absolutely terrible. Very stingy with ingredients, and they completely refused to give me any free tap water. Never had that experience, and the owner or manager was screaming at me for questioning her. No shortage of places in the neighborhood to get sandwiches, so I won't be back.
(1)Jeremy M.
Please do yourself a favor and go to any of the other numerous subways in the area. This location is skimpy with all ingredients and the employees are not very competent. There were 4 people behind me that had toasted sandwiches who got their order taken before mine because I didn't want mine toasted. They just take the sandwiches out of the toaster and assume they were next in line instead of processing the customers in the order in which they arrived. This is also the first subway location that I've been to where they do not offer free water.
(1)Harrison S.
Consistently the worst service of any subway restaurant I've been to. The staff is at best curt, and often rude. Food-wise, exactly what you'd expect, but there are better, pleasanter shops around (although subway is always cheap).
(1)Rashid M.
This is the worst Subway on the face of this planet (someone please remind me to update this review to "worst Subway in this solar system" once we open up a Subway in Mars). Just terrible. I don't mind Subway. It's cheap and there's a couple of sandwiches that I like. I don't mind giving other Subway restaurants a 3 or 4 star based on the quality of service, cleanliness, spaciousness, food, etc. However, this subway can't get any of those right. The staff is not only rude, but just throw everything on the sandwich like they don't care. I guess management thinks that this is ok ok, because they make so much money from the crowd of customers here. The place never has any seating and is always too cramped. Today was the last time for me at this Subway. I ordered a meatball sandwich to stay, but it looked like they gave me a damn panini. Who knew Subway served paninis?
(1)Melissa M.
rude employees.....ask for toppings & u get VERY little......ask for a little more toppings & receive the evil eye! if u question anything, u are screamed at. i understand they are trying to get people in and out as fast as they can, but being unorganized & mixing all the subs up is not being productive. there is limited room so it is hard to get out of people's way & watch your sub at the same time.
(1)David B.
I saw a picture in the store of the "new" bacon advocado turkey sandwich. Well the sandwich I got consisted of 4 paper thin slices of processed turkey, a smear of advocado and bacon I couldn't taste. Horrible. A waste of money.
(1)Marcus V.
I really can't stand sandwich shops that have no regard for how to make a real sandwich. Screw all the hype and commercialization about this phony place. The dumb ass, non-meticulous employees are a disgrace to the art of sandwich making. How about ensuring that all the things I want on my sandwich get evenly dispersed across the length of my 12-inch Italian sub (lettuce, pickles, onions, etc), instead of lazily scattering them on like you don't give a shit? I want every bite of my roast beef and provolone sandwich to be met by a mouthful of everything. And don't be so damn skimpy too. I don't want just a tiny morsel of lettuce, pickles, and onions...I want depth to my sandwich. Furthermore, don't go plastering advertisements with hearty-filled sandwiches if you can't reproduce such equal quality. Biting into a sandwich that taste more like bread isn't really all that scrumptious to me. All in all, and regardless of location (though especially at this location), I'm routinely dealing with this issue. Why? Probably because Subway as a company is just outright cheap! And they fool every one of us patrons with their hearty, mouth-watering advertisements, when in the end you only really get a fraction of what's depicted in their scam ads. I hate Subway. I really wanted to throw my sandwich in that unfriendly, obese bitch's face today as she totally skimped on everything...simply to rush to get to the next sucker in line. I'll stick to really good delis, where there is perhaps a bit more artistry involved in the process, and where they don't withhold on a proportionate amount of ingredients.
(1)Rob M.
This Subway is very consistent with others I have been to around New York and NJ as they should be. I mean, that's what makes a Subway a Subway right? This particular location is on a very busy section of 7th Ave. right in the middle of the fashion district. I want to give them credit for being able to handle lines of 20-30 people in under a few minutes. The service here is very fast however there is a caveat. With lightening-quick services comes a lack of quality as far as putting on toppings. The staff is very fast to help select the bread, meat, and cheese. When it comes to toppings they will ask you what you want and put on as little as possible to get to the next topping, and get you out the door. Every single time I am here other customers as well as myself have to request more lettuce, more onions, or more of the other toppings on our sandwiches. I actually expect it now. Overall they make a sufficient sandwich, as they should for a fast-food sandwich shop. I am normally in and out in under a few minutes which is great for anyone who works in the city. However if I wanted to sit at a table and eat, the seating is very poor, and other customers will constantly be walking right next to you and most likely bump into your table. The store is very clean, the staff is for the most part very professional, and this is why I continue to give this Subway business with 2 other locations within the same walking distance. I hope this review helps anyone in the area looking for a quick lunch. RM
(3)Kristine C.
I work around the corner from this subway and I end up going to the one on Broadway and 38th. I agree with the other reviewer that this place is fast and efficient. But everything else is downhill from there. I will never come here during lunchtime, half the staff is rude, especially the ones making your sandwich. They are very stingy with their toppings, you have to ask 3x to add more lettuce as they sprinkle very little on it if you let them do it their way. I understand that they need to rush to get the line moving but i lose my appetite when they dont make the sandwich how you want it. I dont recommend this particular location.
(2)Richard O.
I work in the area so I frequent the local establishments for lunch. This might be the worst Subway I have ever been too. I understand that during the lunch rush that the quality of the sandwiches may not be the best, but to have the same quality after peak hours? I was the only customer in there one night and they still tried to skimp me. Once I ordered a foot long and the guy gave me 3 tomato slices and 1 of them was just skin! Unfortunately people are still going to eat here since its quick, but they lost my business. I would rather take the walk to the one by the Port Authority Bus Terminal, which is so much better. Don't do it.
(1)Spike M.
Hands down the worst sandwich shop I have ever been to, ever. It is right near my office so its hard to ignore but I'm swearing it off. 1. They have a terrible system. You are in line, 6 to 10 feet away from the counter, and they're yelling at you to take your order. 2. Then once they start making it, they bounce you around the line so no one knows where to stand. 3. While making it, they put nothing on the sandwich, dont spread the ingredients. 4. The staff is rude, and you end up with a terrible sandwich. This particular subway has put me off the entire chain.
(1)