Big Bass Brasserie Menu

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  • Amanda W.

    It's like any other Starbucks. There's defiantly more seating at this location compared to the ones closer to Penn Station.

    (4)
  • Romi Y.

    BGM is too loud n lots of country music that bother me to concentrate while I'm working there .

    (2)
  • Kevin H.

    Very poorly run at certain shifts. A lot of employees standing around, working slow, or talking to each-other while there's people waiting.

    (1)
  • Kevin H.

    First, I love Starbucks and have been to stores around the world. This by far is the worst one I've ever been to. The manager clearly looks under the influence of something. His poor management skills can be found on the frustrated faces of his baristas. I felt sorry for his team. With only three customers in line they managed to mess up my drink and food order. And never asked my name.

    (1)
  • Lisa C.

    Easily the least efficient Starbucks in the city. Don't even bother, find a different one close by.

    (1)
  • John P.

    Worst Starbucks experience yet.... No bold coffee, no offer to pour over. Chocolate croissant, cold and stale, can't reheat because the oven is clean. One Barista not enough help.

    (1)
  • Tina C.

    Store #14618 Chelsea vicinity of Manhattan draws thirst for caffeine addiction, thereby this Starbucks surprisingly has a large seating/coffee lounge area. Breakfast was one small hot Green Tea at $2.25 and one strawberry/blueberry yogurt parfait at $3.45. No staff member with headset taking drink orders are available on standby for this location. Avoid the facilities as other Yelpers stated for the unfathomably vile state of being. This Starbucks currently is obstructed from visibly hidden under scaffolding.

    (3)
  • Lisa H.

    Large seating area, and it wasn't too crowded when I stopped by, though it was mid morning on a Monday. I had no problem finding a place to seat, and the service was adequate. I can't comment on the restrooms because I didn't use them. No complaints, and I'd come back here to study/write if I were in the area.

    (3)
  • Jorge S.

    Great space, terrible service today. I had to repeat my order four times between two baristas and still walked out with the wrong order. After the barista made the wrong order (the first time) he blamed me and grudgingly made me the wrong drink again. A little humility goes a long way guys.

    (2)
  • Paula C.

    I come here every day and I always had a great experience, vey nice employees and clean but today a new girl made me leave the store without my coffee even thou I paid for it. She was very rude and nasty. I'm disappointed....

    (4)
  • Ken R.

    Very spacious, quick service, all to kind cashier and barista. Recommended SB if in the area. Thanks for warning us up!

    (5)
  • A. J.

    Starbucks please get some decent internet!! Yours hardly connects. It just sucks. Get with the 21st Century please!! Thank you.

    (2)
  • Gloria F.

    I popped by this sbux on my way to whole foods. After visiting the restroom, there was no way I would ever even purchase a drink here (see uploaded photo). Super disgusting bathroom. Quality and cleanliness here is worse than a truck stop.

    (1)
  • Jennifer G.

    This Starbucks is really struggling. Lots of transient people, confused staff, closed bathrooms. Yikes! Not a comfortable experience at all. Only stop if you want to take a coffee to go.

    (1)
  • Brian L.

    Quite a few people were here on a hot Saturday afternoon. I guess the AC plus the wifi helps draw in a crowd or maybe it's the great service you get at this location? Baristas were super friendly, and the iced coffee I got was pretty good.

    (3)
  • Tom O.

    Don't be dismayed by the long lines associated with morning rush-hour when Chelseans pack this Starbucks locale like sardines disguised as yuppies and spinsters. This well oiled and caffienated machine gets you in and out.

    (5)
  • Casey P.

    Customers tell you much about a place. How the staff interacts with them does too. (The coffee was super quick, and tasted like it always does). I had the chance to strike up a conversation with a delightful older man in line behind me. He was blind and used a stick to find his way. We talked about handful of different things and he was real nice. It was one of those serendipitous interactions that only happen in busy and diverse places like New York. I'm happy to say that when the man I'd spoken with didn't find his way to the open check stand, the barista moved over to where he was to help him. He also promised to bring out the coffee when it was finished. I've encountered so many people working in service industries who would ignore, laugh at, or look down upon people with different needs or personalities. I'm glad the gentleman working chose kindness.

    (5)
  • Jeff V.

    They shut down the milk station where you customize your drinks at 730pm? Rude service from an employee named Desmond also. Sorry guys, too many locations to deal with this. Won't be back

    (1)
  • Nerissa B.

    The staff are rude and unfriendly. You think that I was asking them to do me a favor for a $4.08 drink. It was a raspberry lemonade made with 1/2 water. Never coming here again. There are plenty of people who can and want their job. Lazy fools.

    (1)
  • Brian R.

    The Starbucks at 229 7th Avenue had the RUDEST associate I have ever encountered in Starbucks store anywhere on earth. He closed the bathroom while washing the floor OUTSIDE of the restroom at 1:30pm on July 18, 2015 and would not let anyone in....mind you, the store was packed ! I get closing for a few minutes, but this character took great pleasure in sending everyone away for over 30 minutes and snarled at each of us as if we ruined his day barking "bathroom closed for a long time" Where is the customer service training Mr. Kevin Johnson ???

    (1)
  • Han D.

    Music is super loud. Always long lines because understaffed. Otherwise clean, people are nice too.

    (3)
  • Shareef B.

    REALLY, REALLY RUDE STAFF! The winter of 2010, I was in a good mood and decided to get a cup of hot tea to warm my body but this one rude man that worked there gave me an attitude for no reason at all and wouldn't stop. I kept my cool smiled and paid for my tea BUT my dear readers I tell you this... as i sat down I just fantasized that one day this individual would get bone cancer and that his testicle get struck by a glorious bolt of lightning and as he's lying in pain on the pavement a truck comes driving by splashing mud all over him and then a vision of my face appears in his mind which makes him wish that he said to me, "I'm sorry for being rude to you mister, it's just that I hate my job and do to this fact I've been taking my anger out on you. So I'm sorry, the tea's on me by the way. " Bottom line I don't recommend this specific Starbucks as long as this individual is employed there. I wish I remembered his name so that I could warn my fellow New Yorkers! Nonetheless I hope no one runs into this man.

    (1)
  • Angel H.

    Alright so, starting to feel that they day wasn't going to be great as soon as I woke up. So getting to work and needed to get a Traveler from Starbucks to bring to work. Okay - so they ran out of coffee for the traveler... shouldn't take too long on commercial coffee machines to brew up a new, fresh batch. Okay.. 5 mins pass - nothing... The cashier chick was creepy friendly and was all frazzled because the line kept getting longer. Don't start me on the manager, who just like me was having a crappy morning. Never a smile, had such a cold attitude towards customers - believe his name is Noel? Anyways - after waiting 20 mins for me to get the traveler (and mind you, it's because I asked for it), they tried to cover up their rudeness with their meaningless 'goodbye & have a nice day!' BS... If it wasn't for work reasons, I'd probably never go here again!

    (2)
  • Emmy J.

    Lol. Why am I reviewing this place? I come here a few times a month because it a few blocks down from my office but...I don't feel any negativity toward the location nor the staff. I get my coffee faster than expected and they have the sandwiches and food I like. Nice amount of seating. Looks comfortable. Good job.

    (4)
  • Mike B.

    Lines can get long but the services is fast. They're sort of hit or miss with my drink (misto). Plenty of seating.

    (4)

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Big Bass Brasserie

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