I went through the drive thru and ordered at 8:01 p.m. With one other car in front of me I did not get my order until 8:18. I also had to correct my order at the window. It is ridiculous a "fast food" order would take almost a 1/3 of an hour to get an order. When I got home the food was so salty it was not eatable. It will be a long time before I ever consider going to Panda Express again.
(1)
Kristen R.
Perhaps there are peak times to go when the food is better, but the past few times that I've eaten here, my food had just sat out so long that it was soggy and sad-looking. I got a bowl of hot and sour soup once and it essentially tasted like a bowl of lukewarm, day-old gravy, BLEGH!
(2)
Caden Z.
Got drive-through here around 9 PM in the evening. Our order was a couple bowls of chicken with chow mein, which turned out pretty good, although the amount of chow mein compared to the meat was disappointing. The total came to around $13, not including drinks. Overall, service was reasonable and the food could have been better.
(3)
Wendi M.
Wow. I've not been witness to such disinterested management in quite some time. During my entire visit (getting take-out mind you...and it took 16 minutes) what I can only assume was the manager on duty was neither helpful, nor considerate to customers OR employees. They were running low, or were out of several food items (@ 7:00pm on a Sunday) and when I requested these items, I was told that they were cleaning the fryers, and that it would be too long of a wait, choose something else. Pretty hard to do with the limited selection. During my wait for my order to be packaged, I overheard this young woman speaking with a very rude tone to her co-workers...stating that she is the ONLY one that can cook, so the drive-thru is just "gonna have to wait damnit"...yikes! (note: she is the ONLY one that can cook, however she was never in front of a wok...) When my order was complete and ready to be bagged, the young man helping me realized that they were out of bags. He asked a co-worker where they were, she didn't know. He then asked the "manager" and she replied..."huh, we're out of bags...I guess that sucks" The only reason that I am even giving 2 stars is because the food wasn't terrible. Nothing to write home about...but by that point I was simply glad to be out of that awful environment.
(2)
Daniel L.
Food was pretty bland but not bad. Service was friendly though seemed rushed despite the fact that no one else was waiting. Drinks are giant.
(3)
Mike N.
My experience as a customer was severely disappointing. Order steamed brown rice, employee response: "won't be ready for 45 minutes." Order hot/sour soup, employee response: "won't be ready for 20 minutes." Um. They've been open 90 minutes already. It wasn't like I was the first customer in the door.
(1)
Matt B.
This is America, and you have to carry sweetener. You may not like it but its just how it is. Don't be odd.
(2)
P.J. H.
There are times when you just don't know what to prepare for dinner, and the nearby Panda Express provides a convenient solution. Everyone in the family can have something they like. The food is fresh, tasty, and the restaurant is clean and neat. Most often we will eat in but sometimes get the dishes to go; either works but a bit of the taste seems to be lost in the take-away experience.
(4)
Jeremy S.
I've never been very impressed with food-court-in-a-mall Chinese food and that's basically all this is. Pre-made piles of buffet chinese food sitting under lamps is not my idea of good food. Call me crazy but I like to have my order prepared after I place it. There is no reason to eat here when there are much better choices nearby for the same amount of money. Hong Kong Cafe, JC Mandarin and Grand Fortune are all much better.
(2)
Oscar G.
One of two brand new stand-alone Panda Express locations in Omaha. First impressions are great. They offer a fairly wide selection of american-ized Chinese food served cafeteria-style. I ordered the combination black pepper chicken & broccoli beef with steamed rice and a bowl of hot & sour soup. Everything tasted great, and was dished up very quickly. Even though this first visit was dine-in, they also have a drive-thru, but it appeared to not be in service. They did just open.
Nick A.
I went through the drive thru and ordered at 8:01 p.m. With one other car in front of me I did not get my order until 8:18. I also had to correct my order at the window. It is ridiculous a "fast food" order would take almost a 1/3 of an hour to get an order. When I got home the food was so salty it was not eatable. It will be a long time before I ever consider going to Panda Express again.
(1)Kristen R.
Perhaps there are peak times to go when the food is better, but the past few times that I've eaten here, my food had just sat out so long that it was soggy and sad-looking. I got a bowl of hot and sour soup once and it essentially tasted like a bowl of lukewarm, day-old gravy, BLEGH!
(2)Caden Z.
Got drive-through here around 9 PM in the evening. Our order was a couple bowls of chicken with chow mein, which turned out pretty good, although the amount of chow mein compared to the meat was disappointing. The total came to around $13, not including drinks. Overall, service was reasonable and the food could have been better.
(3)Wendi M.
Wow. I've not been witness to such disinterested management in quite some time. During my entire visit (getting take-out mind you...and it took 16 minutes) what I can only assume was the manager on duty was neither helpful, nor considerate to customers OR employees. They were running low, or were out of several food items (@ 7:00pm on a Sunday) and when I requested these items, I was told that they were cleaning the fryers, and that it would be too long of a wait, choose something else. Pretty hard to do with the limited selection. During my wait for my order to be packaged, I overheard this young woman speaking with a very rude tone to her co-workers...stating that she is the ONLY one that can cook, so the drive-thru is just "gonna have to wait damnit"...yikes! (note: she is the ONLY one that can cook, however she was never in front of a wok...) When my order was complete and ready to be bagged, the young man helping me realized that they were out of bags. He asked a co-worker where they were, she didn't know. He then asked the "manager" and she replied..."huh, we're out of bags...I guess that sucks" The only reason that I am even giving 2 stars is because the food wasn't terrible. Nothing to write home about...but by that point I was simply glad to be out of that awful environment.
(2)Daniel L.
Food was pretty bland but not bad. Service was friendly though seemed rushed despite the fact that no one else was waiting. Drinks are giant.
(3)Mike N.
My experience as a customer was severely disappointing. Order steamed brown rice, employee response: "won't be ready for 45 minutes." Order hot/sour soup, employee response: "won't be ready for 20 minutes." Um. They've been open 90 minutes already. It wasn't like I was the first customer in the door.
(1)Matt B.
This is America, and you have to carry sweetener. You may not like it but its just how it is. Don't be odd.
(2)P.J. H.
There are times when you just don't know what to prepare for dinner, and the nearby Panda Express provides a convenient solution. Everyone in the family can have something they like. The food is fresh, tasty, and the restaurant is clean and neat. Most often we will eat in but sometimes get the dishes to go; either works but a bit of the taste seems to be lost in the take-away experience.
(4)Jeremy S.
I've never been very impressed with food-court-in-a-mall Chinese food and that's basically all this is. Pre-made piles of buffet chinese food sitting under lamps is not my idea of good food. Call me crazy but I like to have my order prepared after I place it. There is no reason to eat here when there are much better choices nearby for the same amount of money. Hong Kong Cafe, JC Mandarin and Grand Fortune are all much better.
(2)Oscar G.
One of two brand new stand-alone Panda Express locations in Omaha. First impressions are great. They offer a fairly wide selection of american-ized Chinese food served cafeteria-style. I ordered the combination black pepper chicken & broccoli beef with steamed rice and a bowl of hot & sour soup. Everything tasted great, and was dished up very quickly. Even though this first visit was dine-in, they also have a drive-thru, but it appeared to not be in service. They did just open.
(4)