One of the best Red Lobsters I have ever been too! Our waitress was perfect. Would recommend!
(5)
WILLIAM N.
Disgusting! Its been 10yrs since I have been to a Red Lobster. This place has ruined for the future. We went cause a friends daughter picked it, sure I'll try it. What a mistake. All four of our meals were very sub-par for any restaurant. The shrimp were slimy in texture. I was not looking for a gourmet meal, at least have some flavor. Even Taco Bell can serve shrimp without slime. They only plus was our waiter was great! That's the reason for the two stars. Even on a busy night, he was on the ball. Can't save the food though. BEWARE!
(2)
Judy C.
August 21, 2015 we picked up guest from Billings airport. We arrived at Red Lobster at 8:45 p.m. We were seated and the waitress came and asked what we wanted to drink. After our drinks were delivered the waitress asked what we wanted to order. When we put in our fish order she told us there were no fish except for crab legs and deep fried shrimp. Why weren't we told this before we ordered drinks or at the door? This was embarssing taking guest into that restaurant for a nce fish dinner. What kind of managment runs out of every type of fish at a seafood restaurant? The waitress could not look us in our eyes when she told us that. We will never go in that restaurant again. We always loved eating at Red Lobster but this one is off limits. Not only that my husband ordered Walt's Favorite and the shrimp was raw. This restaurant gives all the Red Lobster a bad name.
(1)
Sonja S.
This is usually one of our favorite restaurant when we're in billings, but tonight...worse service ever.
(2)
Spiritual N.
Seated quickly on a Tuesday evening, service was efficient and food very good. We even had a glass of Point Noir each. Moms always about the breaded shrimp,... me, steak and shrimp. The sirloin steak was tender, the broccoli great, I guess I was hungrier for beef than seafood. By the way they will up level your mashed potatoes with lobster meat chunks in sauce but I didn't think it was worth the $3.99 extra. Took cheese biscuits home.
(4)
Jennifer C.
I went with my self and 4 other people, and as usual for a Friday, we had to wait about 45 mins for seating. They first tried to seat us at a table that was really for four while there was seating near the back of the restaurant available including a table for 6. The manager told is we could absolutely sit there and he found us a server. Our server was an awkwardly friendly. He seemed to take awhile between seating us and taking our drink and food orders. The food was hot and delicious but not quite worth what it all cost. Our server never did bring the condiments we had requested. The manager however checked on us quite frequently and delivered our drink orders quickly. The bathrooms weren't very clean though and the staff working in the front didn't seem to care when I informed them.
(3)
Matt H.
Had one of the lobster fest specials. Very good. Waitress was really good and fast. Was during noon hour and still had great service. The portion was so large I couldn't finish the whole plate.
(4)
Michael W.
Our kids beg us to go to RL every time we drive by. We do not go out but maybe once a month and this was our time. To make this short my Mahi Mahi was burned and a very small portion of potatoes were served. The rest of the family's meal was also over cooked. Lastly the service was very slow.
(2)
Buzz M.
This is a pretty darned good lunch location. First of all, it's not busy at lunch at all. In the evenings, when Olive Garden is "jammin", Red Lobster gets the overflow. During lunchtime you'll be able to be seated right away even if you show up late. It's just not that busy. The restaurant is clean and if you go very often, you'll recognize a lot of long-time employees. Must be a good place to work with so many choosing to stick around. The seats at the tables are hard but the booths are very comfortable and plenty of room for two grown men. If there are four, I recommend a table for more room. They start you off with a drink order and a few Cheddar Bay Biscuits which I strongly recommend you avoid as they're a heavenly pastry-type foodgasm of the highest order. You'll be addicted to these tasty delicacies quicker than flies on a rib roast. Yes, they are that good. And need absolutely no butter either. They offer a decent lunch menu with various items all priced under $10. If you add a side salad to any lunch entree there is a $2.50 premium. You don't need the salad unless you're absolutely starving. The lunch will fill most people. We enjoy the crunch fried fish sandwich, fried shrimp & clams and they have excellent french fries cooked cripsy on the outside to a golden brown and soft on the inside. Avoid the fish and chips. The fish is very very bland. It takes quite a bit of tartar sauce to choke it all down. Employees are very friendly and take really good care of you. You'll never want for a drink. Bathrooms are clean and the waiting area is huge for the odd occasion that they ARE busy. It's not memorable nor is it special. It's an upscale Long John Silvers that also serves alcohol.
(3)
Kyle K.
The food is delicious, and I've never had any problems with the food. It's the service that bugs me. The host or hostess seats you, the waiter takes your order, brings the food, and then they forget about you. I always go when the restaurant isn't busy so I can avoid the wait, but it never fails. I sit there for an extra half hour waiting for the check or a refill. And when they do come back to check on you, they act as if you're inconveniencing them somehow. I feel like saying, "It's your job! Lose the attitude!" I love the food, hate the service.
(3)
L M.
I'm not a big seafood fan but this place is ok. It's a chain, what can you expect. Average food, good service. They probably can't help the smell that assaults you as you walk in the door-smells fishy and not in a good way....
(3)
Chuck S.
I usually enjoy RL because we are starved for seafood in Montana. I had the rock lobster. It was so overcooked I returned it! The replacement was better but not worth $29!! Very disappointing. The service was excellent.
(2)
Taylor R.
My mom received the wrong meal. My food was heated up after waiting 30 minutes for my moms wrong meal.
(3)
Suzanne L.
Yes, it is gross... I mean, I'm apologize if you love Red Lobster (or Olive Garden for that matter), but the food is gross. It is too salty, too greasy and, usually, to far from water to be serving seafood. However, I have to hand it to good ol' Montana for blowing the service out of the water. I had to write a review and give two stars simply because all the wait staff were SO nice and SO attentive. They were just so happy... I couldn't believe it. Apparently life here IS less complicated...
(2)
George B.
The problem my family has with the Billings Red Lobster is an unfailing issue with service. The last 3 times we were there, our food arrived less than one minute (literally) from the moment our salads were served to our table. We don't experience this issue at any other restaurant. We hope they remedy this so we can return again.
(2)
They Call Me L.
Hmmmm...I knew there was a reason it had been many many years since I've patronized a Red Lobster. They haven't improved since my college days, that's for sure.
Takes Reservations : Yes Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch Parking : Private Lot Bike Parking : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : Full Bar Outdoor Seating : No Wi-Fi : No Has TV : No Waiter Service : Yes Caters : No
Joe H.
One of the best Red Lobsters I have ever been too! Our waitress was perfect. Would recommend!
(5)WILLIAM N.
Disgusting! Its been 10yrs since I have been to a Red Lobster. This place has ruined for the future. We went cause a friends daughter picked it, sure I'll try it. What a mistake. All four of our meals were very sub-par for any restaurant. The shrimp were slimy in texture. I was not looking for a gourmet meal, at least have some flavor. Even Taco Bell can serve shrimp without slime. They only plus was our waiter was great! That's the reason for the two stars. Even on a busy night, he was on the ball. Can't save the food though. BEWARE!
(2)Judy C.
August 21, 2015 we picked up guest from Billings airport. We arrived at Red Lobster at 8:45 p.m. We were seated and the waitress came and asked what we wanted to drink. After our drinks were delivered the waitress asked what we wanted to order. When we put in our fish order she told us there were no fish except for crab legs and deep fried shrimp. Why weren't we told this before we ordered drinks or at the door? This was embarssing taking guest into that restaurant for a nce fish dinner. What kind of managment runs out of every type of fish at a seafood restaurant? The waitress could not look us in our eyes when she told us that. We will never go in that restaurant again. We always loved eating at Red Lobster but this one is off limits. Not only that my husband ordered Walt's Favorite and the shrimp was raw. This restaurant gives all the Red Lobster a bad name.
(1)Sonja S.
This is usually one of our favorite restaurant when we're in billings, but tonight...worse service ever.
(2)Spiritual N.
Seated quickly on a Tuesday evening, service was efficient and food very good. We even had a glass of Point Noir each. Moms always about the breaded shrimp,... me, steak and shrimp. The sirloin steak was tender, the broccoli great, I guess I was hungrier for beef than seafood. By the way they will up level your mashed potatoes with lobster meat chunks in sauce but I didn't think it was worth the $3.99 extra. Took cheese biscuits home.
(4)Jennifer C.
I went with my self and 4 other people, and as usual for a Friday, we had to wait about 45 mins for seating. They first tried to seat us at a table that was really for four while there was seating near the back of the restaurant available including a table for 6. The manager told is we could absolutely sit there and he found us a server. Our server was an awkwardly friendly. He seemed to take awhile between seating us and taking our drink and food orders. The food was hot and delicious but not quite worth what it all cost. Our server never did bring the condiments we had requested. The manager however checked on us quite frequently and delivered our drink orders quickly. The bathrooms weren't very clean though and the staff working in the front didn't seem to care when I informed them.
(3)Matt H.
Had one of the lobster fest specials. Very good. Waitress was really good and fast. Was during noon hour and still had great service. The portion was so large I couldn't finish the whole plate.
(4)Michael W.
Our kids beg us to go to RL every time we drive by. We do not go out but maybe once a month and this was our time. To make this short my Mahi Mahi was burned and a very small portion of potatoes were served. The rest of the family's meal was also over cooked. Lastly the service was very slow.
(2)Buzz M.
This is a pretty darned good lunch location. First of all, it's not busy at lunch at all. In the evenings, when Olive Garden is "jammin", Red Lobster gets the overflow. During lunchtime you'll be able to be seated right away even if you show up late. It's just not that busy. The restaurant is clean and if you go very often, you'll recognize a lot of long-time employees. Must be a good place to work with so many choosing to stick around. The seats at the tables are hard but the booths are very comfortable and plenty of room for two grown men. If there are four, I recommend a table for more room. They start you off with a drink order and a few Cheddar Bay Biscuits which I strongly recommend you avoid as they're a heavenly pastry-type foodgasm of the highest order. You'll be addicted to these tasty delicacies quicker than flies on a rib roast. Yes, they are that good. And need absolutely no butter either. They offer a decent lunch menu with various items all priced under $10. If you add a side salad to any lunch entree there is a $2.50 premium. You don't need the salad unless you're absolutely starving. The lunch will fill most people. We enjoy the crunch fried fish sandwich, fried shrimp & clams and they have excellent french fries cooked cripsy on the outside to a golden brown and soft on the inside. Avoid the fish and chips. The fish is very very bland. It takes quite a bit of tartar sauce to choke it all down. Employees are very friendly and take really good care of you. You'll never want for a drink. Bathrooms are clean and the waiting area is huge for the odd occasion that they ARE busy. It's not memorable nor is it special. It's an upscale Long John Silvers that also serves alcohol.
(3)Kyle K.
The food is delicious, and I've never had any problems with the food. It's the service that bugs me. The host or hostess seats you, the waiter takes your order, brings the food, and then they forget about you. I always go when the restaurant isn't busy so I can avoid the wait, but it never fails. I sit there for an extra half hour waiting for the check or a refill. And when they do come back to check on you, they act as if you're inconveniencing them somehow. I feel like saying, "It's your job! Lose the attitude!" I love the food, hate the service.
(3)L M.
I'm not a big seafood fan but this place is ok. It's a chain, what can you expect. Average food, good service. They probably can't help the smell that assaults you as you walk in the door-smells fishy and not in a good way....
(3)Chuck S.
I usually enjoy RL because we are starved for seafood in Montana. I had the rock lobster. It was so overcooked I returned it! The replacement was better but not worth $29!! Very disappointing. The service was excellent.
(2)Taylor R.
My mom received the wrong meal. My food was heated up after waiting 30 minutes for my moms wrong meal.
(3)Suzanne L.
Yes, it is gross... I mean, I'm apologize if you love Red Lobster (or Olive Garden for that matter), but the food is gross. It is too salty, too greasy and, usually, to far from water to be serving seafood. However, I have to hand it to good ol' Montana for blowing the service out of the water. I had to write a review and give two stars simply because all the wait staff were SO nice and SO attentive. They were just so happy... I couldn't believe it. Apparently life here IS less complicated...
(2)George B.
The problem my family has with the Billings Red Lobster is an unfailing issue with service. The last 3 times we were there, our food arrived less than one minute (literally) from the moment our salads were served to our table. We don't experience this issue at any other restaurant. We hope they remedy this so we can return again.
(2)They Call Me L.
Hmmmm...I knew there was a reason it had been many many years since I've patronized a Red Lobster. They haven't improved since my college days, that's for sure.
(2)