Stopped in here for lunch yestrday. Service as fast and friendly. We sat in the bar area where it is open seating. For a man show the bartender was on top of things. I can't remember her name but she took care of everyone rather timely. When she started to get backed up the manager and other staff members would bring the food out to the tables. I ordered the Triple Dipper and it was delish - Stacker, Southwest Eggrolls and Boneless wings.
(5)
Lennae P.
Poor service & poorly prepared food. First we had to wait quite a while for a server to take our order. When we got our food, it didn't get any better. The guacamole was bland and the vegetables & pork carnitas for fajitas were over-cooked and under-seasoned. The original ribs seemed boiled rather than "slow-smoked" as advertised, and the BBQ sauce tasted like ketchup. Having eaten these items at other Chili's locations, and having been satisfied then, we knew this food wasn't consistent with the Chili's brand standard. We spoke with a manager and expressed our disappointment. He became defensive and told us that that the menu described the food incorrectly, and they were consistent with other Chili's. We walked away feeling like the staff didn't really care about the quality of the product they out put.
(1)
Bostic B.
Typical chain restaurant....nothing spectacular. I've been to better Chili's but this one ain't bad.
(3)
J D.
The service sucks !! Came in and sat at a table waiting for a server and after 15 minutes left and went somewhere else. People who came in after me already had drinks and I had not even seen a server yet.
(1)
Polly S.
The service could had been better. It was a small bit busy, but we had to wait over 20 minutes to order our drinks then another 10 minutes to order our food. It wasn't that busy for us to have to wait that long, the place was only half full. The food was good, not super awesome but not horrid. I will probably go again since they have the for $20 value menu which helps people on a budget.
(3)
Malcolm M.
Memphis style dry rub ribs are great .
(5)
Sherill M.
I don't like this place. I got a 2 go order and it was wrong. I asked for the rest of my food and a sloppy fat girl who looked absolutely filthy went into the kitchen, grabbed the food off another plate and put it in my box..... There was no hand washing involved during this process and after she took cash from me. #ew No one in the back had on a hair net and the floor was so sticky it felt like gum. This locations has no quality standards whatsoever.
(1)
Kendra W.
I normally love Chilis! Especially the Southwestern egg roll, but this location leaves so much to desired. Which is a shame, because I had come here a few months earlier and had a decent experience. My husband and I went at the end of the lunch rush and it took a little bit of time to be seated, at least 6-7 minutes. When we were seated, we not only didn't see our server for almost 10 minutes, no one came to give us drinks. Get this, our server was too busy rambling to the table behind us and taking care of them. The woman training our waitress had to come serve us and she didn't come until she saw my husband get up to go look for someone. With that aside, we placed our drink and appetizer orders. We ordered the fried pickles, which were not bad but the drinks were a little flat, but nothing dismal. Once again, we waited a good minute before being to order our meals, I got a cheeseburger and my husband ordered some sort of cheese quesadilla with rice and black beans. My burger was on the dry and season less side (nothing ketchup couldn't fix I suppose) and it was missing a few dressings but oh well. My husband's quesadilla and black beans were good, but the rice wasn't completely cooked! Our waitress only refilled our drinks once - remember she was too busy chatting away. We were ready to pay and get out of there and once again it took so long to get the check, we just opted to pay at the table kiosk instead of the usual way and left. Needless to say, she didn't get much of a tip.
(2)
Lehnanne K.
Walked into half empty restaurant and waited 5 minutes to be acknowledged, 20 minutes until food arrived. Broccoli was near raw, grilled chicken was cold. Waitress basically ignored us. Restaurant was very cold inside.
(1)
Janya B.
Food was awful . Very very small portion . It's took forever . We ordered trio fajitas . My husband meat was very red and not properly cooked . Raw fajita meat can be dangers . Cooks need to learn how to cook properly . Can get food poison . Not cooked at all . I will never come back here . Nasty food and poor services
(1)
Jeff B.
This restaurant is almost always full, no one knows why. My opinion is that people are stuck waiting for service for hours. The food is decent never really had a bad meal from here. It's just not worth the wait. If you have alot of free time and want somewhere to spend it here is your place.
(2)
Reta L.
We waited 35 minutes for a table to be seated at a booth that was empty the entire time. There are 8 empty tables and still people are given pagers Poor Management
(1)
Rodney J.
Quick lunch and in and out.
(3)
David L.
We stopped here for dinner last night. The place was busy and we only waited about 10 minutes. The waitress was friendly and helpful. Our issue was with cleanliness. The floors were dirty and my menu was nasty. My wife and I split a chicken friend steak and I thought it tasted good, but my wife said it was tuff. Once we got to the hotel my wife started claiming of stomach pains. She thought it was because of the food but I felt fine. Then about 3 in the morning I woke up with stomach cramps and diarrhea. I will not eat at this Chilis if I travel through the area again.
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Specialities
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch Bike Parking : No Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : Full Bar Outdoor Seating : No Wi-Fi : No Has TV : Yes Waiter Service : Yes Drive-Thru : No Caters : No
Gilda G.
Stopped in here for lunch yestrday. Service as fast and friendly. We sat in the bar area where it is open seating. For a man show the bartender was on top of things. I can't remember her name but she took care of everyone rather timely. When she started to get backed up the manager and other staff members would bring the food out to the tables. I ordered the Triple Dipper and it was delish - Stacker, Southwest Eggrolls and Boneless wings.
(5)Lennae P.
Poor service & poorly prepared food. First we had to wait quite a while for a server to take our order. When we got our food, it didn't get any better. The guacamole was bland and the vegetables & pork carnitas for fajitas were over-cooked and under-seasoned. The original ribs seemed boiled rather than "slow-smoked" as advertised, and the BBQ sauce tasted like ketchup. Having eaten these items at other Chili's locations, and having been satisfied then, we knew this food wasn't consistent with the Chili's brand standard. We spoke with a manager and expressed our disappointment. He became defensive and told us that that the menu described the food incorrectly, and they were consistent with other Chili's. We walked away feeling like the staff didn't really care about the quality of the product they out put.
(1)Bostic B.
Typical chain restaurant....nothing spectacular. I've been to better Chili's but this one ain't bad.
(3)J D.
The service sucks !! Came in and sat at a table waiting for a server and after 15 minutes left and went somewhere else. People who came in after me already had drinks and I had not even seen a server yet.
(1)Polly S.
The service could had been better. It was a small bit busy, but we had to wait over 20 minutes to order our drinks then another 10 minutes to order our food. It wasn't that busy for us to have to wait that long, the place was only half full. The food was good, not super awesome but not horrid. I will probably go again since they have the for $20 value menu which helps people on a budget.
(3)Malcolm M.
Memphis style dry rub ribs are great .
(5)Sherill M.
I don't like this place. I got a 2 go order and it was wrong. I asked for the rest of my food and a sloppy fat girl who looked absolutely filthy went into the kitchen, grabbed the food off another plate and put it in my box..... There was no hand washing involved during this process and after she took cash from me. #ew No one in the back had on a hair net and the floor was so sticky it felt like gum. This locations has no quality standards whatsoever.
(1)Kendra W.
I normally love Chilis! Especially the Southwestern egg roll, but this location leaves so much to desired. Which is a shame, because I had come here a few months earlier and had a decent experience. My husband and I went at the end of the lunch rush and it took a little bit of time to be seated, at least 6-7 minutes. When we were seated, we not only didn't see our server for almost 10 minutes, no one came to give us drinks. Get this, our server was too busy rambling to the table behind us and taking care of them. The woman training our waitress had to come serve us and she didn't come until she saw my husband get up to go look for someone. With that aside, we placed our drink and appetizer orders. We ordered the fried pickles, which were not bad but the drinks were a little flat, but nothing dismal. Once again, we waited a good minute before being to order our meals, I got a cheeseburger and my husband ordered some sort of cheese quesadilla with rice and black beans. My burger was on the dry and season less side (nothing ketchup couldn't fix I suppose) and it was missing a few dressings but oh well. My husband's quesadilla and black beans were good, but the rice wasn't completely cooked! Our waitress only refilled our drinks once - remember she was too busy chatting away. We were ready to pay and get out of there and once again it took so long to get the check, we just opted to pay at the table kiosk instead of the usual way and left. Needless to say, she didn't get much of a tip.
(2)Lehnanne K.
Walked into half empty restaurant and waited 5 minutes to be acknowledged, 20 minutes until food arrived. Broccoli was near raw, grilled chicken was cold. Waitress basically ignored us. Restaurant was very cold inside.
(1)Janya B.
Food was awful . Very very small portion . It's took forever . We ordered trio fajitas . My husband meat was very red and not properly cooked . Raw fajita meat can be dangers . Cooks need to learn how to cook properly . Can get food poison . Not cooked at all . I will never come back here . Nasty food and poor services
(1)Jeff B.
This restaurant is almost always full, no one knows why. My opinion is that people are stuck waiting for service for hours. The food is decent never really had a bad meal from here. It's just not worth the wait. If you have alot of free time and want somewhere to spend it here is your place.
(2)Reta L.
We waited 35 minutes for a table to be seated at a booth that was empty the entire time. There are 8 empty tables and still people are given pagers Poor Management
(1)Rodney J.
Quick lunch and in and out.
(3)David L.
We stopped here for dinner last night. The place was busy and we only waited about 10 minutes. The waitress was friendly and helpful. Our issue was with cleanliness. The floors were dirty and my menu was nasty. My wife and I split a chicken friend steak and I thought it tasted good, but my wife said it was tuff. Once we got to the hotel my wife started claiming of stomach pains. She thought it was because of the food but I felt fine. Then about 3 in the morning I woke up with stomach cramps and diarrhea. I will not eat at this Chilis if I travel through the area again.
(2)