nice wait staff if you get the right ones. good food, but wasn't as great as it use to be, they must have changed chefs or something. Much room for improvement.
(2)
Brandon W.
Your standard experience when visiting a Red Lobster. Sea food as fresh as you can get living in the midwest. This location is a tad outdated and could use a reno. Other than that you'll get decent service and decent food. I'd recommend Red Lobster if you were craving seafood over anything else.
(3)
Kelly W.
My wife and I went there last night. We swore off of them over a year ago due to bad service and worse food. Talk about a turn around! Not only was the food fantastic, but the service was beyond amazing. This place is definitely back in the rotation!
(5)
Kari K.
We visited this restaurant this evening and had excellent service. To start out we only had to wait about 5 minutes to be seated, then our waitress Dakota was very speedy with our drinks and taking our orders. She was extremely polite and very knowledgeable about the menu. My father in law was asking about sides and what comes on each salad and she knew without a second thought. I ordered the Lobster pizza which was fantastic! Very reasonably priced at 9.99 and delicious. It is on the menu as an appetizer but large enough for a meal. I ate about half and will be taking the rest home. We finished and Dakota boxed up our meals for us and refilled our drinks! The only negative thing I experienced was the overwhelming seafood smell in the lobby. It was a little too overbearing for me. It cleared once we reached our table though!
(4)
Donald L.
well, nothing more frustrating than waiting 25 minutes to be seated in an empty restaurant. seriously, its 5 degrees outside, we've got the joint all to ourselves, and we can't even get seated (and no, the joint isn't closed. in all fairness, once we got seated and finally got our food, it was delic. I would have taken a picture of it but id already checked in and the only view i had for 25 minutes was the dang lobster tank in front of me in the waiting to be seated area. I did like when we walked out they pulled a live lobster out of the tank for the kids to play with. i couldn't resist, i had to touch also..
(2)
Amy R.
They messed up our steak twice, but made another steak to go and didn't charge us for either one. Restaurant's all make mistakes, but it is refreshing to find one that makes it right when they do!
(5)
Burnette N.
I'm a fan of their fresh fish menu. It must be the ability to customize your order. I like getting either salmon or tilapia with the mango salsa and veggie medley sides. Even though most may think the food is expensive here; compared to California restaurant prices, it's about the same for the quality of the food. Their menu is diverse enough so that it caters to everyone. The cheese biscuits is a big hit with my bf and his family. It would be great if they had honey on the side with the biscuits.
(4)
John H.
I really don't want to go down to 2 stars without having had a really bad experience, but I am getting closer and closer.... This place has been in a slow decline for a long time, yet we continue to return mainly because of an addiction to the types of things offered, rather than the overall experience. Years ago, RL was known not only for their food, but also the most professional, efficient wait staff; No more! I can't seem to go there without getting seated next to either a rowdy bunch or a table with whiny kids. I am annoyed by their strategy of making you wait for a table even though the place is half-empty. The food RL is putting out these days is inching closer and closer to Long John's or Captain D's. If you do order something "extravagant" (in other words, not fried) like lobster or crab legs, be prepared for a puny order at a big price: that's what the tasty biscuits are for- that's your dinner in the basket. The fresh fish is usually the best bet IMO, but we like the variety offered with the combinations you can pick yourself. On this last trip my wife received a "baked potato" that was the size of a golf ball. While we were eating, a group got up to leave, and one of the guys was carrying a small, long-haired dog- they walked right by us carrying this hairy mutt- inches from my plate. Can you do that? You can bring your dog to RL? To summarize, as disappointing as it may be, this place shows a lot of signs of being on the way out, and for me it is more of an attitude that is conveyed rather than any one item being cooked wrong or tasting bad.
(3)
Brewmaster C.
On my family's visit a few days ago the staff was friendly but the food was all pure crap except for the spicy shrimp appetizer. My wife's food was bland and my 25$ lobster bake with mussels, lobster, and scallops were so sandy it made the whole dish indelible. When I told the waitress about the sand she acted like all scallops had sand(come on)........she took it off the bill, but that's the last time ill go to red lobster... Way overpriced sub par food..
(1)
Lexi M.
Waiters are VERY ARROGANT. We had a waiter named Jon and when my brother asked about the sizes of soup, Jon replied sarcastically, "Well last time I checked a bowl was bigger than a cup." The time previous to this visit, someone in my family ordered a grilled chicken breast and got fried chicken strips! When we proceeded to tell the waiter it wasn't what we ordered, he argued and said it was what we ordered and would not take it back or give us a refund. Would never go to Red Lobster for seafood but unfortunately living in the Midwest, it is one of the only options for seafood. And I know fresh seafood, I travel often and eat seafood on the coast frequently. Red Lobster has awful service and not great seafood.
(2)
Kassidy P.
Wow, a big N-O on this one! First off, we went there for my Mom's birthday party (her choice,) otherwise I wouldnt have picked it. I'm not a huge fan of chain restaurants. They dont take reservations which makes it a little difficult to get a table on Friday and Saturday nights. Luckily we got there a tad early so we only had to wait about 15 minutes. Parking was CRAZY though!! We had to drive through the parking lots several times to finally find a parking place. The biscuits are good, cant deny those but the salad w/ the meal was tasteless and didnt have near enough dressing. The crab legs were obviously frozen and not even close to fresh. I had the lobster nachos and wow, SUCH a disappointment. The cheese sauce was FAR too salty and I couldnt even taste that there was lobster in the dish. Plus, the nachos were soggy and I actually ended up eating it with a fork... sad! I'd seriously rather have a Nachos Bell Grande from Taco Bell!
(1)
James H.
Service was fast. Got a seat within 10 minutes at 6 pm on a Friday. Ordered appetizer which was delayed by a few minutes, not a problem but they comp'd it. Biscuits were amazing. Had fish & chips. Fish was a little greasy but overall good. Fries were mediocre. Others liked their meals. Server was great.
(4)
Dan C.
Probably the best experience I have had in a long time. The waiter and staff were absolutely the best. As always the food was perfect.
(5)
Debbie S.
Slow to be seated, even though lots of empty tables. Service slow on drink refills. Brought salads and rolls AFTER the entree arrived. Then when we complained, offerred to "box them up" for us. $76.00 before tip for 4. Didn't even order the most expensive thing on the menu, no alcohol. Will be a long time before we go back.
(2)
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Address :2141 S Glenstone Ave
Springfield, MO, 65804
Takes Reservations : Yes Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Dinner Parking : Private Lot Bike Parking : No Good for Kids : Yes Good for Groups : Yes Attire : Casual Noise Level : Average Alcohol : Full Bar Outdoor Seating : No Wi-Fi : No Has TV : No Waiter Service : Yes
Len L.
nice wait staff if you get the right ones. good food, but wasn't as great as it use to be, they must have changed chefs or something. Much room for improvement.
(2)Brandon W.
Your standard experience when visiting a Red Lobster. Sea food as fresh as you can get living in the midwest. This location is a tad outdated and could use a reno. Other than that you'll get decent service and decent food. I'd recommend Red Lobster if you were craving seafood over anything else.
(3)Kelly W.
My wife and I went there last night. We swore off of them over a year ago due to bad service and worse food. Talk about a turn around! Not only was the food fantastic, but the service was beyond amazing. This place is definitely back in the rotation!
(5)Kari K.
We visited this restaurant this evening and had excellent service. To start out we only had to wait about 5 minutes to be seated, then our waitress Dakota was very speedy with our drinks and taking our orders. She was extremely polite and very knowledgeable about the menu. My father in law was asking about sides and what comes on each salad and she knew without a second thought. I ordered the Lobster pizza which was fantastic! Very reasonably priced at 9.99 and delicious. It is on the menu as an appetizer but large enough for a meal. I ate about half and will be taking the rest home. We finished and Dakota boxed up our meals for us and refilled our drinks! The only negative thing I experienced was the overwhelming seafood smell in the lobby. It was a little too overbearing for me. It cleared once we reached our table though!
(4)Donald L.
well, nothing more frustrating than waiting 25 minutes to be seated in an empty restaurant. seriously, its 5 degrees outside, we've got the joint all to ourselves, and we can't even get seated (and no, the joint isn't closed. in all fairness, once we got seated and finally got our food, it was delic. I would have taken a picture of it but id already checked in and the only view i had for 25 minutes was the dang lobster tank in front of me in the waiting to be seated area. I did like when we walked out they pulled a live lobster out of the tank for the kids to play with. i couldn't resist, i had to touch also..
(2)Amy R.
They messed up our steak twice, but made another steak to go and didn't charge us for either one. Restaurant's all make mistakes, but it is refreshing to find one that makes it right when they do!
(5)Burnette N.
I'm a fan of their fresh fish menu. It must be the ability to customize your order. I like getting either salmon or tilapia with the mango salsa and veggie medley sides. Even though most may think the food is expensive here; compared to California restaurant prices, it's about the same for the quality of the food. Their menu is diverse enough so that it caters to everyone. The cheese biscuits is a big hit with my bf and his family. It would be great if they had honey on the side with the biscuits.
(4)John H.
I really don't want to go down to 2 stars without having had a really bad experience, but I am getting closer and closer.... This place has been in a slow decline for a long time, yet we continue to return mainly because of an addiction to the types of things offered, rather than the overall experience. Years ago, RL was known not only for their food, but also the most professional, efficient wait staff; No more! I can't seem to go there without getting seated next to either a rowdy bunch or a table with whiny kids. I am annoyed by their strategy of making you wait for a table even though the place is half-empty. The food RL is putting out these days is inching closer and closer to Long John's or Captain D's. If you do order something "extravagant" (in other words, not fried) like lobster or crab legs, be prepared for a puny order at a big price: that's what the tasty biscuits are for- that's your dinner in the basket. The fresh fish is usually the best bet IMO, but we like the variety offered with the combinations you can pick yourself. On this last trip my wife received a "baked potato" that was the size of a golf ball. While we were eating, a group got up to leave, and one of the guys was carrying a small, long-haired dog- they walked right by us carrying this hairy mutt- inches from my plate. Can you do that? You can bring your dog to RL? To summarize, as disappointing as it may be, this place shows a lot of signs of being on the way out, and for me it is more of an attitude that is conveyed rather than any one item being cooked wrong or tasting bad.
(3)Brewmaster C.
On my family's visit a few days ago the staff was friendly but the food was all pure crap except for the spicy shrimp appetizer. My wife's food was bland and my 25$ lobster bake with mussels, lobster, and scallops were so sandy it made the whole dish indelible. When I told the waitress about the sand she acted like all scallops had sand(come on)........she took it off the bill, but that's the last time ill go to red lobster... Way overpriced sub par food..
(1)Lexi M.
Waiters are VERY ARROGANT. We had a waiter named Jon and when my brother asked about the sizes of soup, Jon replied sarcastically, "Well last time I checked a bowl was bigger than a cup." The time previous to this visit, someone in my family ordered a grilled chicken breast and got fried chicken strips! When we proceeded to tell the waiter it wasn't what we ordered, he argued and said it was what we ordered and would not take it back or give us a refund. Would never go to Red Lobster for seafood but unfortunately living in the Midwest, it is one of the only options for seafood. And I know fresh seafood, I travel often and eat seafood on the coast frequently. Red Lobster has awful service and not great seafood.
(2)Kassidy P.
Wow, a big N-O on this one! First off, we went there for my Mom's birthday party (her choice,) otherwise I wouldnt have picked it. I'm not a huge fan of chain restaurants. They dont take reservations which makes it a little difficult to get a table on Friday and Saturday nights. Luckily we got there a tad early so we only had to wait about 15 minutes. Parking was CRAZY though!! We had to drive through the parking lots several times to finally find a parking place. The biscuits are good, cant deny those but the salad w/ the meal was tasteless and didnt have near enough dressing. The crab legs were obviously frozen and not even close to fresh. I had the lobster nachos and wow, SUCH a disappointment. The cheese sauce was FAR too salty and I couldnt even taste that there was lobster in the dish. Plus, the nachos were soggy and I actually ended up eating it with a fork... sad! I'd seriously rather have a Nachos Bell Grande from Taco Bell!
(1)James H.
Service was fast. Got a seat within 10 minutes at 6 pm on a Friday. Ordered appetizer which was delayed by a few minutes, not a problem but they comp'd it. Biscuits were amazing. Had fish & chips. Fish was a little greasy but overall good. Fries were mediocre. Others liked their meals. Server was great.
(4)Dan C.
Probably the best experience I have had in a long time. The waiter and staff were absolutely the best. As always the food was perfect.
(5)Debbie S.
Slow to be seated, even though lots of empty tables. Service slow on drink refills. Brought salads and rolls AFTER the entree arrived. Then when we complained, offerred to "box them up" for us. $76.00 before tip for 4. Didn't even order the most expensive thing on the menu, no alcohol. Will be a long time before we go back.
(2)