Came here one night with my family and wow just wow. The employees were arguing with eachother and I couldnt believe it. Maybe this is the reason for the lack of customer and speedy service, Theres no d#mn order in this place. Just out of control! But on the other hand the only thing I like about this Wendys location is that the food is always hot when I get it, thankfully.
(2)
Latraya C.
I just had the saltiest Jr bacon cheese burger ever. I usually love Wendy's burgers but this location added extra grease, extra salt. Never again!
(1)
Vernon B.
I really hope the owners and managers at this Wendy's location read these yelp reviews. I usually love Wendy's. However this Ferndale location has to be the worst in the area! Always slow, the drive thru people seem to always have a problem with their headsets and or mumble or speak so fast you can't understand them. The second problem is that the person or persons making the fries seem to need to add double the salt!!! No matter what time of day I go there. Only at this location I've encountered this problem. And finally, why do they charge you for sauces? I don't really care for ketchup on my fries, so I ask for either barbecue or honey mustard and they want to charge me a quarter per sauce. At the same time I can get as many ketchup packets for free. REALLY?
(1)
Mary S.
Jr Baconburger and med fries. Fries - they were ok. I'd rather have McDonalds (but there were closed next door)....but the burger.......was like a hard chewy disc that barley covering the bun. I had to double check that there was even meat on there. Never again. Blehk!
(1)
Heather J.
The Ferndale Wendy's subscribes to the slow food movement, though not in the way you think. Drop those silly ideas about delicious food produced with care, something nutritious and sustainably sourced. This joint believes in taking their time to put together a by the numbers meal rather than serving you up a hamburger and fries lickety split. That would be silly. The slow food movement here means a modest backup at the drive-thru at all hours of the day. It does not mean considerable care is put into assembling your burger by an hamburger artisan. It does not stem from a desire to process orders correctly and minimize errors and waste. I still frequently get the wrong orders, like hamburgers with mayo when I asked specifically for none and soggy, sad fries instead of a chili. An eye to craftsmanship might apply where workers gain more than minimum wage or have a soul left in their food. The Coke products are always off in their mix, the syrup sometimes gagging, and the acid taste of carbonated water scouring my palate. There's such a thing as taking an idea too literally. Slow food movement from kitchen to delivery at cashier is a fine example. The wait times are excruciating for no apparent reason externally, but may have something to do with seeing to the employees' entertainment by chatting to co-workers, texting on their phones or staring off into space. I have idled in line later in the evening when Wendy's is one of the few places open, watching the cashier at the first window stare off into space while the line up in front of us did not move for 15 minutes. The beau was ready to pull away when I went inside to find out what the hold-up was. A fire? An order for 52 size small Frosties? A woman in labour and heroic efforts to make her comfy? None of the above. The lollygagging employees were snapping their gum and eyeing up the queue slowly forming with complete disinterest. They had no idea why the drive-thru was backed up so badly. Of course, they already ran the card to pay for the order so driving off was $15 in the hole and we were starving. Nothing changed when three customers who came in behind me wanted to know what the hold up was. The person directly in front of us waited 10 minutes for -- get this -- a large drink. That's it. It would be acceptable if this were a one time occurrence, but Ferndale Wendy's is notoriously slow and dodgy. Avoid and use this as a sign to spend your pennies at Western Market.
(1)
Matt B.
Just had the soggiest fries and cold burger. Absolutely disgusting.. Dave Thomas would be disgraced.
(1)
Andrea C.
The slowest service ever!! I thought this was fast food???? Why have we been in the drive in line for over 20 minutes!???!?
(1)
Neil E.
I am not going to beat around the bush here, this outlet is by far the worst in the area. My wife and I have had a few bad experiences with this Wendy's, especially using the drive thru, which if you order too many items at the wrong time of day, you will be told that you will have to wait 15 minutes. Fast food this is not, and our experience today has broken the camels back and will result in us going out of our way, to use an outlet further away from home. The guy running the drive thru window, was clearly unqualified and was taking a long time to take everyone's order and payments. We did not receive a receipt, which was to lead to problems. We reached the food window and were asked to pull forward because a few of our items were not yet ready. Then we waited patiently until finally they brought out HALF of our order. So we mentioned that things were missing, one item of which they claimed we had not been charged for, but they would give it to us for free because of the wait. Considering what we paid, I refuse to believe we did not get charged for the item (we couldn't prove this because we were not given the receipt). When we reminded them of the other missing items they treated us as if we were trying to rip them off. This outlet was in disarray and no one had any idea what was going on. I must point out that there was plenty of staff and hardly any customers in the restaurant or at the drive thru. The staff were dismissive, rude and seemingly always lazy. Our burgers were also poorly wrapped and put together. Frankly we have had enough with this poorly run location and will not be using it again.
(1)
Dil F.
This Woodward (and almost 9 Mile) location in Ferndale is the one I've happened to stumble into on a handful of occasions. I don't know why (esp. since my family was a McDonalds family growing up), but in the last 5 years or so, I sometimes crave a Wendy's burger, SPECIFICALLY a Wendy's hamburger meal with Coke hold the onion, maybe twice a year (and I'll bend to the craving 50% of the time). I never feel good about the experience. I never feel good about myself. I never feel good about the food. But like a Pavlovian dunce, I totally satisfy the craving in the most satisfactory way. Even despite the never-anything-but-painful interfacing with mopey, economically exploited teens. Has the MAN not yet figured out a way to increase personnel redundancy so that the food just drops off a small conveyor and into your car window without the unpleasantries of actual social interaction? A dream deferred. Go here if you also suffer from said delusional impulses.
(2)
Ben O.
This is about the location not the food. Anyone who rates a fast food place based on the food is silly. Of course it's not gonna be too great! It's fast food! Anyways this Wendy's drive thru is atrocious. They don't comprehend the term fast food. Everytime I've gone, which is like 5 times in 2 years, they've taken forever. I've had to pull over to wait for bacon, to wait for them to find broiled chicken patties, or just because their too damn slow. Stay away. For the love of all that is fast go somewhere else. For several reasons but if for only one, let it be the slow service.
(1)
A T.
I am a frequent guest of this location and was recently craving a vanilla frosty and spicy chicken sandwich. Wow! I was pleasantly surprised. The staff was so friendly and helpful. My food was hot and fresh and I received it promptly. My fries were crisp, perfectly salted and HOT. I heard that this location is under new ownership...I definitely noticed a difference. Keep it up...your customers will return for the great food and service.
Sorry, Store hours have not been updated. If you are the owner of this restaurants. Please update the store hours.
Specialities
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch Parking : Private Lot Bike Parking : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Noise Level : Loud Alcohol : No Outdoor Seating : No Wi-Fi : Free Has TV : No Waiter Service : No Drive-Thru : Yes Caters : No
Burger or Hamburger is savored as the most desired fast food meal in the United States. A hamburger is basically a sandwich prepared by stuffing ground meat patty, generally beef, between two slices of a bun cut in half. Hamburger is also famous for its seasoning. Most popular condiments used in hamburgers in the United States are mustard, mayonnaise, and ketchup. Besides ground meat patty, hamburgers are also stuffed with lettuce, onions, tomato slices, pickles, and cheese.
Hamburgers are also categorized into two types in the United States. Fast food hamburger and individual hamburgers served at restaurants are two basic types of burgers served in the United States. The individual hamburgers served at restaurants are prepared using everything including lettuce, onion, tomato, and sliced pickles as well as melted cheese on the patty or crumbled on top. American restaurants also serve veggie burgers for those who don't relish meat. Cheeseburgers are also hot favorite in the United States.
McDonalds is the most popular fast food burger restaurant serving different types of burgers in the United States. On the other hand, there are several restaurants such as Burger King are famous for serving the best hamburgers in the United States. Most burger restaurants in the United States often serve hamburgers with French fries and other condiments. If you have a liking for burgers in the United States, then you won't be disappointed. You can easily find the best burger restaurants in your city on our Restaurants Listings directory. Check the reviews and ratings of the top burger restaurants and savor yourself with the best hamburger in the city.
Andrea A.
Came here one night with my family and wow just wow. The employees were arguing with eachother and I couldnt believe it. Maybe this is the reason for the lack of customer and speedy service, Theres no d#mn order in this place. Just out of control! But on the other hand the only thing I like about this Wendys location is that the food is always hot when I get it, thankfully.
(2)Latraya C.
I just had the saltiest Jr bacon cheese burger ever. I usually love Wendy's burgers but this location added extra grease, extra salt. Never again!
(1)Vernon B.
I really hope the owners and managers at this Wendy's location read these yelp reviews. I usually love Wendy's. However this Ferndale location has to be the worst in the area! Always slow, the drive thru people seem to always have a problem with their headsets and or mumble or speak so fast you can't understand them. The second problem is that the person or persons making the fries seem to need to add double the salt!!! No matter what time of day I go there. Only at this location I've encountered this problem. And finally, why do they charge you for sauces? I don't really care for ketchup on my fries, so I ask for either barbecue or honey mustard and they want to charge me a quarter per sauce. At the same time I can get as many ketchup packets for free. REALLY?
(1)Mary S.
Jr Baconburger and med fries. Fries - they were ok. I'd rather have McDonalds (but there were closed next door)....but the burger.......was like a hard chewy disc that barley covering the bun. I had to double check that there was even meat on there. Never again. Blehk!
(1)Heather J.
The Ferndale Wendy's subscribes to the slow food movement, though not in the way you think. Drop those silly ideas about delicious food produced with care, something nutritious and sustainably sourced. This joint believes in taking their time to put together a by the numbers meal rather than serving you up a hamburger and fries lickety split. That would be silly. The slow food movement here means a modest backup at the drive-thru at all hours of the day. It does not mean considerable care is put into assembling your burger by an hamburger artisan. It does not stem from a desire to process orders correctly and minimize errors and waste. I still frequently get the wrong orders, like hamburgers with mayo when I asked specifically for none and soggy, sad fries instead of a chili. An eye to craftsmanship might apply where workers gain more than minimum wage or have a soul left in their food. The Coke products are always off in their mix, the syrup sometimes gagging, and the acid taste of carbonated water scouring my palate. There's such a thing as taking an idea too literally. Slow food movement from kitchen to delivery at cashier is a fine example. The wait times are excruciating for no apparent reason externally, but may have something to do with seeing to the employees' entertainment by chatting to co-workers, texting on their phones or staring off into space. I have idled in line later in the evening when Wendy's is one of the few places open, watching the cashier at the first window stare off into space while the line up in front of us did not move for 15 minutes. The beau was ready to pull away when I went inside to find out what the hold-up was. A fire? An order for 52 size small Frosties? A woman in labour and heroic efforts to make her comfy? None of the above. The lollygagging employees were snapping their gum and eyeing up the queue slowly forming with complete disinterest. They had no idea why the drive-thru was backed up so badly. Of course, they already ran the card to pay for the order so driving off was $15 in the hole and we were starving. Nothing changed when three customers who came in behind me wanted to know what the hold up was. The person directly in front of us waited 10 minutes for -- get this -- a large drink. That's it. It would be acceptable if this were a one time occurrence, but Ferndale Wendy's is notoriously slow and dodgy. Avoid and use this as a sign to spend your pennies at Western Market.
(1)Matt B.
Just had the soggiest fries and cold burger. Absolutely disgusting.. Dave Thomas would be disgraced.
(1)Andrea C.
The slowest service ever!! I thought this was fast food???? Why have we been in the drive in line for over 20 minutes!???!?
(1)Neil E.
I am not going to beat around the bush here, this outlet is by far the worst in the area. My wife and I have had a few bad experiences with this Wendy's, especially using the drive thru, which if you order too many items at the wrong time of day, you will be told that you will have to wait 15 minutes. Fast food this is not, and our experience today has broken the camels back and will result in us going out of our way, to use an outlet further away from home. The guy running the drive thru window, was clearly unqualified and was taking a long time to take everyone's order and payments. We did not receive a receipt, which was to lead to problems. We reached the food window and were asked to pull forward because a few of our items were not yet ready. Then we waited patiently until finally they brought out HALF of our order. So we mentioned that things were missing, one item of which they claimed we had not been charged for, but they would give it to us for free because of the wait. Considering what we paid, I refuse to believe we did not get charged for the item (we couldn't prove this because we were not given the receipt). When we reminded them of the other missing items they treated us as if we were trying to rip them off. This outlet was in disarray and no one had any idea what was going on. I must point out that there was plenty of staff and hardly any customers in the restaurant or at the drive thru. The staff were dismissive, rude and seemingly always lazy. Our burgers were also poorly wrapped and put together. Frankly we have had enough with this poorly run location and will not be using it again.
(1)Dil F.
This Woodward (and almost 9 Mile) location in Ferndale is the one I've happened to stumble into on a handful of occasions. I don't know why (esp. since my family was a McDonalds family growing up), but in the last 5 years or so, I sometimes crave a Wendy's burger, SPECIFICALLY a Wendy's hamburger meal with Coke hold the onion, maybe twice a year (and I'll bend to the craving 50% of the time). I never feel good about the experience. I never feel good about myself. I never feel good about the food. But like a Pavlovian dunce, I totally satisfy the craving in the most satisfactory way. Even despite the never-anything-but-painful interfacing with mopey, economically exploited teens. Has the MAN not yet figured out a way to increase personnel redundancy so that the food just drops off a small conveyor and into your car window without the unpleasantries of actual social interaction? A dream deferred. Go here if you also suffer from said delusional impulses.
(2)Ben O.
This is about the location not the food. Anyone who rates a fast food place based on the food is silly. Of course it's not gonna be too great! It's fast food! Anyways this Wendy's drive thru is atrocious. They don't comprehend the term fast food. Everytime I've gone, which is like 5 times in 2 years, they've taken forever. I've had to pull over to wait for bacon, to wait for them to find broiled chicken patties, or just because their too damn slow. Stay away. For the love of all that is fast go somewhere else. For several reasons but if for only one, let it be the slow service.
(1)A T.
I am a frequent guest of this location and was recently craving a vanilla frosty and spicy chicken sandwich. Wow! I was pleasantly surprised. The staff was so friendly and helpful. My food was hot and fresh and I received it promptly. My fries were crisp, perfectly salted and HOT. I heard that this location is under new ownership...I definitely noticed a difference. Keep it up...your customers will return for the great food and service.
(5)