Tim Horton’s Menu

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  • Brian D.

    I go here every day before work. I order the same coffee every day. Now, Tim Horton's as a rule, messes up my coffee about 25-30% of the time. I'm not exactly sure what's hard about an extra large hazelnut coffee, double-double, but they're usually disappointing me about a quarter of the time. This place is particularly strange because when I order, they don't repeat my order and they don't tell me my total most times. I just get "okay pull around". I should probably make them read my order back but that doesn't ever seem to yield consistent results even. When the coffee is made right it's really good. When they forget the hazelnut part it's slightly disappointing but it's more the principal that "you messed up a very simple order" and I just cannot forgive you. Ever. But I come back every day, so who's the buffoon?

    (3)
  • Regina S.

    Went here last night for a coffee after dinner.. Lady running the drive thru was seriously the most miserable sounding person i've EVER talked to!! Holy shit, do people forget they CHOOSE to work these jobs??? If you're that fucking miserable, PLEASE find something else to do.

    (1)
  • Rebecca C.

    As a rule, I generally love Tim Horton's. Their coffee is reasonably priced and usually fresh. Today, however, their drive thru pissed me off. When I asked if they had a coffee/bagel combo, she said yes, and it came with an additional side item for $4.50 or so (approximately). I told her I only wanted a coffee and a bagel. When I pulled around to the window, the price was almost exactly the same as the combo - I asked them to change it to the combo, and they said they couldn't because of "drive thru time." Apparently that is more important that customer service. I made sure to take my sweet time putting my change back into my wallet. F your drive thru time, Tim Hortons, if it comes at the expense of good customer service. Plus, my bagel wasn't good. Lesson learned.

    (2)
  • Jeff S.

    Tim Hortons used to be known for a speedy drive thru. After several experiences in this location I can declare it a slow moving drive thru. And the speaker is very muddled and you have to guess what the person is saying. Food is good. Coffee is good. Service is slow.

    (2)
  • Kyle O.

    I'm a Tim Hortons enthusiast. I just love the stuff and usually never have problems. However I moved to Ferndale and my local Tim Hortons is the worst one I've ever been too. The staff is slow and constantly messes up orders and are not very friendly. It's a bummer that the my local Tim Hortons is a hassle to go to and makes me not want to bother.

    (1)
  • Michael A.

    Something always goes wrong. Today they are out of mugs. Really? Yesterday the coffee was 30 degrees colder than normal. There is wifi but it often disconnects. No napkins unless you ask for them. This place needs better management.

    (1)
  • michelle s.

    Breakfast sandwiches are great. Unfortunately, they are not as good when the drive through staff continually (purposely?) gets your order wrong. Friday 10/10/14 at approximately 8:30 AM (God I hope a manager reads this) the woman who took my order, who seems to always be working when I go there, unfortunately, was extremely rude. She was like, on a warpath this morning. As I politely stated my order, she cut me off while I was asking for cream and sugar in my coffee. I asked, "um, can I get one cream and a sugar in my coffee?" she then said, "sure, SWEETIE." I got to the window, now pretty much certain that my order would be wrong. I was handed a bag (which i did not check but I should have, because she threw a burnt hash brown UNWRAPPED in there - which I did not end up eating.) and a plain black coffee. I waited patiently in my car for someone to notice that I was still there. When the cashier finally opened the window two minutes later (as cars were accumulating behind me) I said "um - i asked for a coffee with a cream and sugar?" and a few minutes later i was handed another coffee. Which I should have checked again, but was ready to get the hell out of there so I didn't. The coffee had at least 6 sugars in it. I will not go there again, because this has happened like 5 times since I've lived in Ferndale and that woman is pretty much a horrible person who purposely ruins your food.

    (1)
  • juston m.

    i love tim horton's coffee i love it, because i do not really like coffee and i can't get enough of this stuff. do they put crack in it? what makes me love it so? i have a everything bagel with cream cheese and an extra large double double almost everyday before school now. i'm stuck, help! love, juston

    (4)
  • Michael C.

    This Tim Hortons is as good as the rest. Great coffee, donuts and bagels. No wonder Canadiens love this place.

    (4)
  • Ava M.

    The only reason that I used to frequent this location was that it is close to where I live and en-route to many of the places that I need to go. Well let me begin. 1.How hard is it to tell me my total? 2.How hard is it to fill a simple order of coffee and a bagel or wrap? It should not take seven minutes! 3.How hard is it to get my order right? I've ordered a double double only to be given a triple triple or a hot chocolate (the wrong size even!). I've ordered a bagel and they've given me a cheese croissant. I've clearly said strawberry cream cheese and received regular. Don't ask for your bagel not to be toasted.....they will toast it. 4.Managers, you need to stop letting your employee's slack off while one person is scrambling to do all of the work, the drive through is wrapped around, and the orders are messed up. 5.Stupidity reigns supreme here. It seems as though they have gotten rid of their competent employees over the years. I'm going across the street to Dunkin Doughnuts where the staff knows what they're doing and give a damn.

    (1)
  • Heather J.

    Worship at the holy font of Timmy's is a prerequisite of Canadian citizenship, a right enshrined in our Constitution and immortalized in our national anthem. A native-born Canuck can sense the presence of a Tim Horton's within a five kilometer radius with 95% accuracy, as numerous studies from the Canadian Institute for Cognitive Research have reaffirmed over the years. It is only natural, then, I should undertake my patriotic duty as a Canadian cultural ambassador for the Timmy consulates scattered throughout southeast Michigan. My credentials are impeccable: Canadian, long-time Timmy's aficionado, endowed with certifications for Timbit Inspections and Toffee Coffee/Iced Cap Analysis. I have endured through strawberry jelly blossom catastrophes and specialty flavours that came and went. From a broad perspective, my expertise enables me to assess Tim Horton's in the USA deprives our American neighbours and brethren of some of the better Timbit flavours (jelly-filled, sugar-dusted varieties, I'm looking squarely at YOU). Particular seasonal specialties appear in Windsor but never quite migrate by bridge or tunnel into another eager market, for reasons unclear. Woe, you have been deprived of something as essential to the Canadian experience as Canadian tire money and Heritage Minute commercials teaching us of our (sometimes less than) epic history. As for this particular bastion of Canadiana, Timmy's has been paired recently with a Coldstone Creamery. I'm less than impressed by the development; I find the ice cream combinations to lead to decreased quality in the doughnut-coffee-cafe side. Ferndale's Timmy's supplies the usual array of doughnuts, Timbits, soups in bread bowls, and breakfast or sandwich options. So far the quality has been reasonable but not exceptional, as I haven't had the chance to catch fresh from the oven products. Frustratingly, they are often sold out of my favourites like apple cider doughnuts, and don't get regular replenishments. Drinks have been above average, satisfactorily freeze-slushy or hot and flavoured. Coffee connoisseurs, take note, Timmy's brews far and away blows McDonald's and Dunkin Donuts out of the water. Service is sometimes given with a smile, sometimes with a bemused look as I think the employee has been lost in the recent spate of gossip. Drive-thru service can be spotty at busy times (Saturday mornings in particular), though counter service is uniformly prompt and accurate. Not all the employees are radiant with the glory of serving in a temple of delicious coffee, now armed with fattening and gloriously rich ice creams prepared on a marble slab, more's the pity. Of the local offerings, it has convenience on its side for me. Still, I see room for improvement with accuracy of orders and preparation of products through the drive-thru.

    (3)
  • Adam C.

    The only benefit to this Tim Horton's versus the others in the area was the drive-thru Coldstone Creamery. If I wanted to go to a Coldstone, I'd go to a Coldstone. That being said, it's a sh!tty move removing this from the drive-thru menu. If you're worried about your service metrics, here's a hint- it's not the prep, it's your staff.

    (1)
  • Deborah R.

    I come here regularly to 'get my carbs on' and love the service/ baked goods. My only complaint is that my bagel today had no cream cheese on it-literally, barely any cream cheese. I want a bagel added to my cream cheese. I want to instantly feel fatter because of the amount of cream cheese on my bagel. Or, at least be able to taste it when i eat it! I opened that thing up and did a double take. TIM, is that how you would eat YOUR bagel?

    (3)
  • A E.

    Can you ever say anything bad about Tim Ho's ? NO !! but the service at this particular location is sub par. I frequent this location quite often since its the only one close to my school and every time I am here my service keeps getting worse. When you place the order at the drive-thru the people taking the order sound rude and they never tell you how much your total is at the end of the order. They also mess up your food. I ordered a tuna salad wrap this afternoon and basically it was just a plain wrap except for a table spoon on tuna all the way at the bottom. They also never listen to your order carefully. I always ask for Splenda with my coffee and 3 out of 5 times I get sugar. Its these small, yet important details that make me dislike this particular location. I would not go here unless I have to.

    (2)
  • Jonny P.

    This is a my new local, it's not spectacular nor is it horrible. If service was a better I would give it the 4th star. There is a Coldstone attached which is a bonus in the warmer months...

    (3)
  • Ms. Z.

    The coffee here is just about the best along Woodward in Ferndale. The people working there always cheer me up no matter how rough a night I had before. They always get my order right every time and the coffee is the freshest, just like the doughnuts. And who can argue with $1.25 served in a classy ceramic cup! TOAST could learn a thing or two about efficiency from Tim Horton's.

    (4)
  • Eric T.

    Besides seeing my brother and his family, Tim Horton's and White Castle are my favorite things about going to Ferndale. They tried to put a few TH's out here in Massachusetts, but Dunkin' Donuts has the market out here. It's to bad, because Tim Horton's has a better product. I like that they don't use foam cups. I'm not a tree hugger, I just think coffee tastes better with the cardboard cups. The donuts and breakfast sandwiches are perfect if you're on the run.

    (4)

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Opening Hours

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Specialities

  • Accepts Credit Cards : Yes
    Parking : Private Lot
    Bike Parking : Yes
    Wheelchair Accessible : Yes
    Outdoor Seating : No
    Wi-Fi : Free

Tim Horton’s

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