This is the 2nd time that I have been to Red Robin, but first time to the Baltimore location. Per recommendation from my friends, I always order the Whiskey River Bbq Burger, a concoction of juicy, greasy, goodness. Steak fries are delicious - they are supposedly bottomless, but as our stomachs are not bottomless, I did not even have the opportunity ask for a second helping. A tip - sign up for the Red Robin Royalty program online, and they will give you a free burger offer on your birthday month!
(4)
Karen C.
My family and I were shopping at the mall and stopped here for lunch. The design of the restaurant is a bit strange. When you walk into the restaurant, you have to go up 5 stairs which is a bit weird. They have a wheelchair lift off to the side. Seems to be a bit of a hassle if you could not go up the stairs. Oh well. We got seated right away and looked at the menu. My aunt can't have any spice so she asked for a plain burger and that is what she got. She enjoyed it. My mom had the Whiskey River burger - Whiskey River® BBQ sauce, crispy onion straws, Cheddar. It seemed to be very light, maybe missing,on the BBQ sauce but she said it was very tasty. She really enjoyed the onion straws. I had the Banzai burger - Glazed in teriyaki and topped with grilled pineapple, Cheddar, lettuce, tomatoes and mayo. I had it wrapped in lettuce instead of the bun. It was very tasty. A bit messy to eat inside the lettuce but I really liked the flavors. Their fries are good too. Nice a crisp on the outside, soft inside. Definitely a burger chain I will visit once in awhile. There are several near my home in California so I definitely will check them out soon.
(4)
Wm H.
The one we went to was at the White Marsh Mall, not sure that it is this one, but this was the only one that seem to come up when I checked in. A basic chain, the food is dependable. Service was very good.
(3)
Anthony F.
I stopped in this evening for my first red robin experience. The service was excellent and my burger was superb. They have good fries too. 4 not 5 because our food took forever to come out. Thing is... They weren't busy.
(4)
Amira A.
Either they are short staffed OR someone doesn't know how to schedule employees and that annoyed me. The bartender was serving food to people at the tables. A waitress served us our food though. The bartender wasn't always at the bar which bugged me at first since I had questions or wanted to add something to my order. Mind you I went on NYE... Anyway my food was delicious. First time having RR. I had the bleu burger, subbed the garlic herbed fries for $.99. If you're indecisive about getting them doughnuts, DO IT! Ohhh baby those things were flaky, crunchy and hot! That raspberry sauce perfectly complimented the doughnuts. Forget that chocolate sauce.
(4)
Chad B.
I ate at the bar here last night. There's a TV with sports on and tons of bottles to look at while you're waiting for your food. My food was served quickly. I ordered a Red Robin Gourmet Cheeseburger with fries. The burger was really good. You can select the type of cheese, and it comes with a tasty relish. It was a decent size, and the fries are "bottomless" in case you're still hungry. My server was very attentive, and she did a great job refilling my drink and fries. I also got a banana milkshake which was okay but not great. It reminded me of an "instant milkshake" - the kind where you buy a packet of powder and mix it with milk.
(4)
Amber J.
Tried this place for the first time. It was good and so was the service. I got the gardenburger with garlic aoila on the side. There's nothing like a good veggie burger ! My review of 5 stars is simply based on the food and service. Not the environment. I'd come back again.
(5)
Lakeia S.
I wanted to say that my experience here at this location was excellent. We can for my son's birthday and he was so happy that he can get some bottomless fries with his burger. The waitress was that best. She was very quick and we never had to search for her for anything. The food was delicious. I ordered a Chicken Caesar Wrap with fries and everybody else had double cheese burgers. Everyone was satisfied. Last the crew sung Happy Birthday to my son. That was a plus because alot of place don't do it anyone.
(5)
Chris M.
It was by far the worst visit ever to a Red Robin. We we greeted and seated promptly. The rest of the dinner service was horrible: - One of the drinks came in a dirty glass; - We ordered food which took long coming out and once came out we were not asked by our waitress or a manger how it was or if we needed anything else until we were 90% of the way done eating. The manager and waitress walked by our table too; -Why do you have all you can eat fries when we could not get a refill? also no refill on drinks? No one cared to even ask. -The food quality was good. However, we needed a side of ranch for fries and more fries. I had 7 fries given to me on my plate. I was done them in less than a minute. -I also realized our waitress spend more time at another table and completely ignored us. She was African American and so was the other table, and we our Caucasian. I am very disturbed to be treated like that and not offered service because of my race. I am highly offended by the service and plan to send an email to corporate and put reviews on restaurant sites as well as file a complaint with the BBB. I got out to eat at least twice weekly and never had a waiter(ess) not check back on my food or ask if I need anything else. With soooo many restaurants in the White Marsh area to get burgers (Five Guys, Red Brick Station, Della Rosas, ZBurger, BWW, TGIFridays, Green Turtle, etc,) you can kiss my business good bye, and I hope others read my message and go to other establishments that respect guests and provide equal service to people of all ethnicities.
(1)
Latosha G.
Red Robin....Yum! Just ate here this evening and had a delicious meal. I ordered the Banzai Burger, the one with the grilled pinapple. My burger was juicy, and the Pineapple gave it an interesting taste.My burger was a little sloppy due to a lot of lettuce and sauce. But I've always said "The sloppier, the Better" Overall very good. Bottomless fries were good, I even got fries to go. I got the sweet chili dipping sauce for my fries. The dipping sauce was yummy, although it reminded me of Wendy's Sweet and Sour Sauce. Hhhhmmm, I wonder if it's the same sauce? That would be weird.
(4)
rhiannon r.
I give this place 4 stars instead of 5 because of the bathrooms. The ladies bathroom is always annoying. The automatic towel dispenser never works, and its really gross to use a roll of soggy paper towels that's been left on the counter. There are no paper towels in the old-style holder that is above the garbage can. But the worst is the water. There is no hot water. The water that comes out is so cold that it hurts, and then my hands get numb. I cannot imagine how painful this is for people with arthritis. Also, how the hell can you run a restaurant where the food prep people wash their hands without hot water? There's even a sign in the non-working paper towel dispenser that tells employees they need to wash with hot water. This is really unacceptable. Otherwise this a great restaurant. Food is consistent, and service is usually always top-notch.
(4)
Joe D.
Food was great. I had Whiskey Burger and she had Crispy Chicken sandwich, both with sweet potato fries. Dan was adequate as a server but did not smile at all and was slow following up. He only offered a refill when he left the check. .... Should be 4 or 5 stars
(3)
Kristina M.
I give this place 2 stars because the food was decent. The service was awful. I waited more than 5 minutes for the "hostess" to realize we were standing at the hostess desk... He was too busy sitting at a table at the bar eating. Then it took about 10 minutes for someone to come and ask for our drink order and when the waitress came she mumbled hello. The food was slow coming out. The waitress barely noticed my drink had been empty for 5 minutes. I won't go back.
(2)
Brandi P.
I've been to a few Red Robin establishments in my lifetime and this one is similar to all the rest. There's nothing that stands out about a Red Robin. Don't get me wrong, I enjoy the jalapeno coins and the ABLT (avocado BLT) on croissant.. but it's not something that really makes an impact in my life. I don't find myself craving Red Robin for their delicious food, but sometimes if you're in the mood for a burger its not a bad place to go. If it wasn't local, close to my home and my parents didn't suggest it for dinner.. I probably wouldn't make it a top choice, if at all.
(3)
Anthony W.
Great burgers
(4)
Victoria S.
Went in yesterday for lunch, which was probably mistake number 1. Place was clean but man, there were families and kids everywhere! When you first arrive, there are stairs in your face so I had no clue whether to wait at the bottom of the stairs or go up the stairs where the hostess was? The hostess greeted us quickly and sat us down immediately, so I was excited and ready to go. We order our food and that's where everything went downhill for us. The food was great and reasonably priced. My burger was huge and perfectly well done. But it came out in this small basket. I like to spread my food out so I asked for a plate. The plate took 19 minutes to come out. So I understand they were a little under staffed, so I let it go. Then, I asked for a to go box. Another 20 minutes. By that time I was ready for dessert but since the waiter didn't ask me if I wanted any, I just went along as he handed us our check. Btw, it took him 2 minutes to get us our check, swipe our card and give us the receipt. Shame too bc we usually tip 50%.
(3)
jon l.
Thus restaurant does not stand out in any way. The burgers are ok - at best. They do have a other food that is a little better then the burgers. Try the chicken platters.
(2)
Kim T.
My boyfriend and I came here for dinner last week and it was the first time I had ever been to a Red Robin, let alone this one. My experience was excellent. Other than the goofy freak child that kept running over saying "Happy Birthday to me!" The service wasn't only great, but it was quick. We never had to wait on the waitress to fill drinks or take plates away. She was perfect. The jalapeno coins were awesome and the bacon cheeseburger my boyfriend got was delicious. I'd go again.
(4)
Jordan K.
We were hungry while at the White Marsh Mall so we checked out the Red Robin. We haven't ate at a Red Robin for sometime now know. Service was ok, had to ask for a refill. All our burgers came out medium which we ordered so that was good.
(3)
Rahul S.
the service is very good. food was good too but i would have liked it even better if it were a bit less fried. The food was quite greasy.
(4)
Anastacia K.
Red Robin isn't a place we go to often, so when we saw one in the mall we decided to check it out. The wait on a Saturday was longer than we expected (about a half hour), but once we were seated, service was quick. Our server was on the ball constantly offering refills and making sure our food was good once it came out. For as busy as they were, the food came out quicker then we expected and was not only cooked to our specification (a little pink for the burgers), but was hot and tasted very good. We would definitely stop by this location again when we are in the area.
(4)
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Address :8200 Perry Hall Blvd,Ste 2425
Baltimore, MD, 21236
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch, Dinner Parking : Private Lot Bike Parking : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : Full Bar Outdoor Seating : No Wi-Fi : No Has TV : Yes Waiter Service : Yes Drive-Thru : No Caters : No
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Rosie Z.
This is the 2nd time that I have been to Red Robin, but first time to the Baltimore location. Per recommendation from my friends, I always order the Whiskey River Bbq Burger, a concoction of juicy, greasy, goodness. Steak fries are delicious - they are supposedly bottomless, but as our stomachs are not bottomless, I did not even have the opportunity ask for a second helping. A tip - sign up for the Red Robin Royalty program online, and they will give you a free burger offer on your birthday month!
(4)Karen C.
My family and I were shopping at the mall and stopped here for lunch. The design of the restaurant is a bit strange. When you walk into the restaurant, you have to go up 5 stairs which is a bit weird. They have a wheelchair lift off to the side. Seems to be a bit of a hassle if you could not go up the stairs. Oh well. We got seated right away and looked at the menu. My aunt can't have any spice so she asked for a plain burger and that is what she got. She enjoyed it. My mom had the Whiskey River burger - Whiskey River® BBQ sauce, crispy onion straws, Cheddar. It seemed to be very light, maybe missing,on the BBQ sauce but she said it was very tasty. She really enjoyed the onion straws. I had the Banzai burger - Glazed in teriyaki and topped with grilled pineapple, Cheddar, lettuce, tomatoes and mayo. I had it wrapped in lettuce instead of the bun. It was very tasty. A bit messy to eat inside the lettuce but I really liked the flavors. Their fries are good too. Nice a crisp on the outside, soft inside. Definitely a burger chain I will visit once in awhile. There are several near my home in California so I definitely will check them out soon.
(4)Wm H.
The one we went to was at the White Marsh Mall, not sure that it is this one, but this was the only one that seem to come up when I checked in. A basic chain, the food is dependable. Service was very good.
(3)Anthony F.
I stopped in this evening for my first red robin experience. The service was excellent and my burger was superb. They have good fries too. 4 not 5 because our food took forever to come out. Thing is... They weren't busy.
(4)Amira A.
Either they are short staffed OR someone doesn't know how to schedule employees and that annoyed me. The bartender was serving food to people at the tables. A waitress served us our food though. The bartender wasn't always at the bar which bugged me at first since I had questions or wanted to add something to my order. Mind you I went on NYE... Anyway my food was delicious. First time having RR. I had the bleu burger, subbed the garlic herbed fries for $.99. If you're indecisive about getting them doughnuts, DO IT! Ohhh baby those things were flaky, crunchy and hot! That raspberry sauce perfectly complimented the doughnuts. Forget that chocolate sauce.
(4)Chad B.
I ate at the bar here last night. There's a TV with sports on and tons of bottles to look at while you're waiting for your food. My food was served quickly. I ordered a Red Robin Gourmet Cheeseburger with fries. The burger was really good. You can select the type of cheese, and it comes with a tasty relish. It was a decent size, and the fries are "bottomless" in case you're still hungry. My server was very attentive, and she did a great job refilling my drink and fries. I also got a banana milkshake which was okay but not great. It reminded me of an "instant milkshake" - the kind where you buy a packet of powder and mix it with milk.
(4)Amber J.
Tried this place for the first time. It was good and so was the service. I got the gardenburger with garlic aoila on the side. There's nothing like a good veggie burger ! My review of 5 stars is simply based on the food and service. Not the environment. I'd come back again.
(5)Lakeia S.
I wanted to say that my experience here at this location was excellent. We can for my son's birthday and he was so happy that he can get some bottomless fries with his burger. The waitress was that best. She was very quick and we never had to search for her for anything. The food was delicious. I ordered a Chicken Caesar Wrap with fries and everybody else had double cheese burgers. Everyone was satisfied. Last the crew sung Happy Birthday to my son. That was a plus because alot of place don't do it anyone.
(5)Chris M.
It was by far the worst visit ever to a Red Robin. We we greeted and seated promptly. The rest of the dinner service was horrible: - One of the drinks came in a dirty glass; - We ordered food which took long coming out and once came out we were not asked by our waitress or a manger how it was or if we needed anything else until we were 90% of the way done eating. The manager and waitress walked by our table too; -Why do you have all you can eat fries when we could not get a refill? also no refill on drinks? No one cared to even ask. -The food quality was good. However, we needed a side of ranch for fries and more fries. I had 7 fries given to me on my plate. I was done them in less than a minute. -I also realized our waitress spend more time at another table and completely ignored us. She was African American and so was the other table, and we our Caucasian. I am very disturbed to be treated like that and not offered service because of my race. I am highly offended by the service and plan to send an email to corporate and put reviews on restaurant sites as well as file a complaint with the BBB. I got out to eat at least twice weekly and never had a waiter(ess) not check back on my food or ask if I need anything else. With soooo many restaurants in the White Marsh area to get burgers (Five Guys, Red Brick Station, Della Rosas, ZBurger, BWW, TGIFridays, Green Turtle, etc,) you can kiss my business good bye, and I hope others read my message and go to other establishments that respect guests and provide equal service to people of all ethnicities.
(1)Latosha G.
Red Robin....Yum! Just ate here this evening and had a delicious meal. I ordered the Banzai Burger, the one with the grilled pinapple. My burger was juicy, and the Pineapple gave it an interesting taste.My burger was a little sloppy due to a lot of lettuce and sauce. But I've always said "The sloppier, the Better" Overall very good. Bottomless fries were good, I even got fries to go. I got the sweet chili dipping sauce for my fries. The dipping sauce was yummy, although it reminded me of Wendy's Sweet and Sour Sauce. Hhhhmmm, I wonder if it's the same sauce? That would be weird.
(4)rhiannon r.
I give this place 4 stars instead of 5 because of the bathrooms. The ladies bathroom is always annoying. The automatic towel dispenser never works, and its really gross to use a roll of soggy paper towels that's been left on the counter. There are no paper towels in the old-style holder that is above the garbage can. But the worst is the water. There is no hot water. The water that comes out is so cold that it hurts, and then my hands get numb. I cannot imagine how painful this is for people with arthritis. Also, how the hell can you run a restaurant where the food prep people wash their hands without hot water? There's even a sign in the non-working paper towel dispenser that tells employees they need to wash with hot water. This is really unacceptable. Otherwise this a great restaurant. Food is consistent, and service is usually always top-notch.
(4)Joe D.
Food was great. I had Whiskey Burger and she had Crispy Chicken sandwich, both with sweet potato fries. Dan was adequate as a server but did not smile at all and was slow following up. He only offered a refill when he left the check. .... Should be 4 or 5 stars
(3)Kristina M.
I give this place 2 stars because the food was decent. The service was awful. I waited more than 5 minutes for the "hostess" to realize we were standing at the hostess desk... He was too busy sitting at a table at the bar eating. Then it took about 10 minutes for someone to come and ask for our drink order and when the waitress came she mumbled hello. The food was slow coming out. The waitress barely noticed my drink had been empty for 5 minutes. I won't go back.
(2)Brandi P.
I've been to a few Red Robin establishments in my lifetime and this one is similar to all the rest. There's nothing that stands out about a Red Robin. Don't get me wrong, I enjoy the jalapeno coins and the ABLT (avocado BLT) on croissant.. but it's not something that really makes an impact in my life. I don't find myself craving Red Robin for their delicious food, but sometimes if you're in the mood for a burger its not a bad place to go. If it wasn't local, close to my home and my parents didn't suggest it for dinner.. I probably wouldn't make it a top choice, if at all.
(3)Anthony W.
Great burgers
(4)Victoria S.
Went in yesterday for lunch, which was probably mistake number 1. Place was clean but man, there were families and kids everywhere! When you first arrive, there are stairs in your face so I had no clue whether to wait at the bottom of the stairs or go up the stairs where the hostess was? The hostess greeted us quickly and sat us down immediately, so I was excited and ready to go. We order our food and that's where everything went downhill for us. The food was great and reasonably priced. My burger was huge and perfectly well done. But it came out in this small basket. I like to spread my food out so I asked for a plate. The plate took 19 minutes to come out. So I understand they were a little under staffed, so I let it go. Then, I asked for a to go box. Another 20 minutes. By that time I was ready for dessert but since the waiter didn't ask me if I wanted any, I just went along as he handed us our check. Btw, it took him 2 minutes to get us our check, swipe our card and give us the receipt. Shame too bc we usually tip 50%.
(3)jon l.
Thus restaurant does not stand out in any way. The burgers are ok - at best. They do have a other food that is a little better then the burgers. Try the chicken platters.
(2)Kim T.
My boyfriend and I came here for dinner last week and it was the first time I had ever been to a Red Robin, let alone this one. My experience was excellent. Other than the goofy freak child that kept running over saying "Happy Birthday to me!" The service wasn't only great, but it was quick. We never had to wait on the waitress to fill drinks or take plates away. She was perfect. The jalapeno coins were awesome and the bacon cheeseburger my boyfriend got was delicious. I'd go again.
(4)Jordan K.
We were hungry while at the White Marsh Mall so we checked out the Red Robin. We haven't ate at a Red Robin for sometime now know. Service was ok, had to ask for a refill. All our burgers came out medium which we ordered so that was good.
(3)Rahul S.
the service is very good. food was good too but i would have liked it even better if it were a bit less fried. The food was quite greasy.
(4)Anastacia K.
Red Robin isn't a place we go to often, so when we saw one in the mall we decided to check it out. The wait on a Saturday was longer than we expected (about a half hour), but once we were seated, service was quick. Our server was on the ball constantly offering refills and making sure our food was good once it came out. For as busy as they were, the food came out quicker then we expected and was not only cooked to our specification (a little pink for the burgers), but was hot and tasted very good. We would definitely stop by this location again when we are in the area.
(4)