I hate having to give Waffle House 3 stars. It's so cheap, and the food is so good (blueberry waffles *drool*)....but it seems every time I come to this location, something goes wrong. They either forget something, put country gravy on hash browns instead of chili, or it's shift change and all 50 employees behind the counter are arguing and passing by our table with "Sorry, it's shift change." I had hoped initially that it was just because they were new to the area, but it's been at least a year now and nothing has changed. Oh, well, still have my blueberry waffles. :)
(3)
Steve I.
Shit everything is good at WH. The laid-back atmosphere, the cheap prices, the quick service, and the wonderful food make WH my top spot for breakfast food. The only thing I would dislike (if I actually ever went during busy hours) is that this is a tiny WH with only 6 tables. The rest of the seating is at the counter. Waffle House is tops in my book!
(4)
Clayton L.
I seriously don't understand how these people get it wrong every single time. I've been here 4 times. Twice out of the four they have refunded my money. One cook scratched his genitals while on the grill. Another time there was hair on every plate. Another time our server was intoxicated and this time they lost my to go order. Stay away from this place unless you're in dire need of food at midnight or later than id even say to go to Taco Bell instead. Absolutely pathetic.
(1)
Fred H.
For the most part, we really like the atmosphere here. The food is generally in line with other WH stores. No and then you get something that makes you scratch your head.
(4)
Kurt L.
There's always things that need getting used to. I remember a mcd's opening where the manager hired 50 people. It was so impossible and unfeasible that employees could hardly move. This is like the same sort of situation. (v for vendetta?)-inside joke. No place is perfect, especially when some guy like me orders 14 items TO GO. Omg! If I was the server I think I would have had a heart attack. But they work as a team better than some NFL teams out there. Reminds me of fast food days and why minimum wage should be $10/hr for this stressed environment. It's the same as chick-fil-a but without Sundays off. And that ain't cool.
(4)
Mikey L.
Horrible service. We didn't know who was actually serving us, food order was incorrect multiple times, didn't have bacon or gravy, had bad attitudes and just seemed lazy. I've always worked in the service industry and know the struggle. But they're shouldn't be a struggle when you're the only two people in the restaurant.
(1)
Pupul H.
Our waitress had a bad attitude. Was rude when we asked for our drinks first while we were figuring out what to order. We were given the bill BEFORE being asked if that was all and refused to give us the $1 waffle to go. She had a horrible day which made our dinner out a bad experience!
(1)
Justin L.
Typical Waffle House Standards. Inexpensive food opened late into night. And it's ironic that after all these decades, they finally bring in their chain to the Metairie. I don't think I could ever give a franchise a 5-star rating, but this one in particular (although I've only visited once) had some friendly service. Kudos to the server. And as a tip: bring a light jacket b/c the AC works very well.
(4)
Ian K.
Ok went here with my partner at 6 am. We were the only people there. They didn't have bacon and they didn't have gravy for the hashbrowns. We were told it would be ready soon. Our order came out wrong 3 times. After it came out without gravy, we waited another 15 mins without it and they were cold by than. Apparently it was ready the whole time. Horrible, lack of communication and service. Terrible attitudes, makes someone whose grown up in the service industry strongly consider not tipping. That's saying something.
(1)
Jon G.
It's pretty clean for a Waffle House (of course it is still new, and hasn't yet accumulated the thick patina of grease and lint most of them have...), and the food is as expected. Loses a star for a loud jukebox blaring Gospel music at top volume.
(2)
Bert S.
I come from the land of Waffle House. Even the Podunk exit in the middle of BFE has a Waffle House. Even the business district with its Michelin rated restaurants shares its streets with a Waffle House. I have gone to Waffle House for business meetings, at 4am to recoup from a night out drinking, for my first real meal after hiking in the mountains for 2 weeks, just to read and drink coffee and just because there weren't that many places to go that were open 24 hours. My scout troop used to meet up once a month at the Waffle House. I met a man named Spud-dude at the Waffle House. I have eaten many chicken melts with many important people in my life, some of whom aren't with us anymore. So what I'm trying to say here, is that when I bite in to an order of hash browns scattered-covered-smothered, it's not just greasy food, it brings back memories. That's the great thing about Waffle House, no matter which one you go to, it's always the same. The same building with the floor to ceiling windows, the same jukebox with Johnny Cash, Hank Williams and a dozen songs about waffles and scrambled eggs, and somehow the exact same type of waiter or waitress. That's what I wanted when I came here and that's what I got. It's cheap, greasy food that's made to order. There's nothing fancy about it, but that's okay because you always know what you're going to get. In my case, it's a chicken melt with extra pickles, hash browns scattered, smothered and covered (diced onions and cheese) and a sweet tea with lemon. Even though I don't get it often, the scrambled eggs with cheese are really good and served with buttery raisin bread. I'm glad that there's finally a Waffle House that's close to me. The one in St. Rose is too far to travel after a night out and the one on Elysian Fields is usually too packed. This Waffle House seems just right.
(5)
Valerie C.
Took my order. Forgot to call my order out. Order starts getting prepared and one of the guys that was at register collecting money grabs my food. Stuff had to be remade and they still got my order wrong. Sat in this place for over 40 minutes.
(1)
G M.
The employees are always bickering with each. Makes for uncomfortable dining. My final straw was going to pick up a to go order and watching as the cashier went from handling cash to handling my waffles with her hands sans gloves.
(1)
Jerry G.
Went there today ordered eggs grits bacon and biscuit the eggs looked reused,the grits were lumpy,biscuit cooked on a grill tasted like hamburger,the staff plays the jukebox volume barring,and singing at the top of their voice,restaurant was like 40 degrees,sat at table and had to ask a waitress to help me.i certainly don,t wanna listen to rap loud music while eating.i wouldn't, return there never bring your spouse there!
(1)
Darla R.
Friday evening and not crowded at all. The waitress took our order right away. Things went downhill from there. My husband got his overdone waffle first. Twenty minutes later he got his bacon cheeseburger but they forgot bacon. I watched my cooked hash browns getting colder as they waited on my omelette to be ready. I also saw my toast pop up then. Finally I got my food without the side of bacon. We told the server about our absence of bacon and they brought out one serving, so I gave it to my husband for his burger. A while later, I got my own order of bacon that was so overcooked that it disintegrated when I touched it. A few more seconds, they could have served it in an urn. We brought it home to our dogs. Also, service was slow and we watched a waitress take someone's waffle out with her bare hands and then wipe them on her pants. My husband videoed that.
(2)
Samantha A.
Not happy at all with the service.. the food was what I expected... cheap breakfast..the space is way too small...and I was put into this line on the wall...if it wasn't the hostess screaming "please move one seat down" it was the manager Barking out orders and not doing a Damn thing himself.... and the hostess also was rushing me to order food before I even sat at my table..I felt like in was In a busy New York deli...not a waffle house In Metairie ...not happy ...I'll be ordering to go from now on...
(2)
Latesha H.
My husband and I checked this place out today & it was great! Great service. Great food. The cooks wore gloves and they even sung a Waffle House song with all of their guest! Great family atmosphere. The best Waffle House around. Hands Down.
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Breakfast Bike Parking : No Good for Kids : Yes Good for Groups : No Attire : Casual Ambience : Divey Noise Level : Loud Alcohol : No Outdoor Seating : No Wi-Fi : No Has TV : No Waiter Service : Yes Caters : No
Lindsay A.
I hate having to give Waffle House 3 stars. It's so cheap, and the food is so good (blueberry waffles *drool*)....but it seems every time I come to this location, something goes wrong. They either forget something, put country gravy on hash browns instead of chili, or it's shift change and all 50 employees behind the counter are arguing and passing by our table with "Sorry, it's shift change." I had hoped initially that it was just because they were new to the area, but it's been at least a year now and nothing has changed. Oh, well, still have my blueberry waffles. :)
(3)Steve I.
Shit everything is good at WH. The laid-back atmosphere, the cheap prices, the quick service, and the wonderful food make WH my top spot for breakfast food. The only thing I would dislike (if I actually ever went during busy hours) is that this is a tiny WH with only 6 tables. The rest of the seating is at the counter. Waffle House is tops in my book!
(4)Clayton L.
I seriously don't understand how these people get it wrong every single time. I've been here 4 times. Twice out of the four they have refunded my money. One cook scratched his genitals while on the grill. Another time there was hair on every plate. Another time our server was intoxicated and this time they lost my to go order. Stay away from this place unless you're in dire need of food at midnight or later than id even say to go to Taco Bell instead. Absolutely pathetic.
(1)Fred H.
For the most part, we really like the atmosphere here. The food is generally in line with other WH stores. No and then you get something that makes you scratch your head.
(4)Kurt L.
There's always things that need getting used to. I remember a mcd's opening where the manager hired 50 people. It was so impossible and unfeasible that employees could hardly move. This is like the same sort of situation. (v for vendetta?)-inside joke. No place is perfect, especially when some guy like me orders 14 items TO GO. Omg! If I was the server I think I would have had a heart attack. But they work as a team better than some NFL teams out there. Reminds me of fast food days and why minimum wage should be $10/hr for this stressed environment. It's the same as chick-fil-a but without Sundays off. And that ain't cool.
(4)Mikey L.
Horrible service. We didn't know who was actually serving us, food order was incorrect multiple times, didn't have bacon or gravy, had bad attitudes and just seemed lazy. I've always worked in the service industry and know the struggle. But they're shouldn't be a struggle when you're the only two people in the restaurant.
(1)Pupul H.
Our waitress had a bad attitude. Was rude when we asked for our drinks first while we were figuring out what to order. We were given the bill BEFORE being asked if that was all and refused to give us the $1 waffle to go. She had a horrible day which made our dinner out a bad experience!
(1)Justin L.
Typical Waffle House Standards. Inexpensive food opened late into night. And it's ironic that after all these decades, they finally bring in their chain to the Metairie. I don't think I could ever give a franchise a 5-star rating, but this one in particular (although I've only visited once) had some friendly service. Kudos to the server. And as a tip: bring a light jacket b/c the AC works very well.
(4)Ian K.
Ok went here with my partner at 6 am. We were the only people there. They didn't have bacon and they didn't have gravy for the hashbrowns. We were told it would be ready soon. Our order came out wrong 3 times. After it came out without gravy, we waited another 15 mins without it and they were cold by than. Apparently it was ready the whole time. Horrible, lack of communication and service. Terrible attitudes, makes someone whose grown up in the service industry strongly consider not tipping. That's saying something.
(1)Jon G.
It's pretty clean for a Waffle House (of course it is still new, and hasn't yet accumulated the thick patina of grease and lint most of them have...), and the food is as expected. Loses a star for a loud jukebox blaring Gospel music at top volume.
(2)Bert S.
I come from the land of Waffle House. Even the Podunk exit in the middle of BFE has a Waffle House. Even the business district with its Michelin rated restaurants shares its streets with a Waffle House. I have gone to Waffle House for business meetings, at 4am to recoup from a night out drinking, for my first real meal after hiking in the mountains for 2 weeks, just to read and drink coffee and just because there weren't that many places to go that were open 24 hours. My scout troop used to meet up once a month at the Waffle House. I met a man named Spud-dude at the Waffle House. I have eaten many chicken melts with many important people in my life, some of whom aren't with us anymore. So what I'm trying to say here, is that when I bite in to an order of hash browns scattered-covered-smothered, it's not just greasy food, it brings back memories. That's the great thing about Waffle House, no matter which one you go to, it's always the same. The same building with the floor to ceiling windows, the same jukebox with Johnny Cash, Hank Williams and a dozen songs about waffles and scrambled eggs, and somehow the exact same type of waiter or waitress. That's what I wanted when I came here and that's what I got. It's cheap, greasy food that's made to order. There's nothing fancy about it, but that's okay because you always know what you're going to get. In my case, it's a chicken melt with extra pickles, hash browns scattered, smothered and covered (diced onions and cheese) and a sweet tea with lemon. Even though I don't get it often, the scrambled eggs with cheese are really good and served with buttery raisin bread. I'm glad that there's finally a Waffle House that's close to me. The one in St. Rose is too far to travel after a night out and the one on Elysian Fields is usually too packed. This Waffle House seems just right.
(5)Valerie C.
Took my order. Forgot to call my order out. Order starts getting prepared and one of the guys that was at register collecting money grabs my food. Stuff had to be remade and they still got my order wrong. Sat in this place for over 40 minutes.
(1)G M.
The employees are always bickering with each. Makes for uncomfortable dining. My final straw was going to pick up a to go order and watching as the cashier went from handling cash to handling my waffles with her hands sans gloves.
(1)Jerry G.
Went there today ordered eggs grits bacon and biscuit the eggs looked reused,the grits were lumpy,biscuit cooked on a grill tasted like hamburger,the staff plays the jukebox volume barring,and singing at the top of their voice,restaurant was like 40 degrees,sat at table and had to ask a waitress to help me.i certainly don,t wanna listen to rap loud music while eating.i wouldn't, return there never bring your spouse there!
(1)Darla R.
Friday evening and not crowded at all. The waitress took our order right away. Things went downhill from there. My husband got his overdone waffle first. Twenty minutes later he got his bacon cheeseburger but they forgot bacon. I watched my cooked hash browns getting colder as they waited on my omelette to be ready. I also saw my toast pop up then. Finally I got my food without the side of bacon. We told the server about our absence of bacon and they brought out one serving, so I gave it to my husband for his burger. A while later, I got my own order of bacon that was so overcooked that it disintegrated when I touched it. A few more seconds, they could have served it in an urn. We brought it home to our dogs. Also, service was slow and we watched a waitress take someone's waffle out with her bare hands and then wipe them on her pants. My husband videoed that.
(2)Samantha A.
Not happy at all with the service.. the food was what I expected... cheap breakfast..the space is way too small...and I was put into this line on the wall...if it wasn't the hostess screaming "please move one seat down" it was the manager Barking out orders and not doing a Damn thing himself.... and the hostess also was rushing me to order food before I even sat at my table..I felt like in was In a busy New York deli...not a waffle house In Metairie ...not happy ...I'll be ordering to go from now on...
(2)Latesha H.
My husband and I checked this place out today & it was great! Great service. Great food. The cooks wore gloves and they even sung a Waffle House song with all of their guest! Great family atmosphere. The best Waffle House around. Hands Down.
(5)