Tsing Tao Restaurant Menu

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  • Caleb C.

    My girlfriend and I stopped through on our way home from vacation and were so pleasantly surprised by this place. It doesn't look like much but the food is outstanding and the service prompt and friendly. Dez took care of us and was so helpful and kind. Although she was very busy she took quite a bit of time to tell us about the area and was on top of things for sure. I had General Tso's and my girlfriend had the Mongolian Beef. We both ordered them extra spicy and found them to be perfectly hot and very flavorful. We will make it a point to plan any future trips through or to KY around a dinner at Tsing Tao.

    (5)
  • James B.

    the food was really. And The owner is really nice to us! The food is really. Everything was cooked freshly! I and my friends will go to eat there again!

    (5)
  • Hillary W.

    As of August 2015, this place is closed. While it was open, the food was pretty decent.

    (1)
  • Audrey S.

    Stayed in a hotel nearby, and the local vet that i went to suggested this place. I was pleasantly surprised. Although it took a little bit for the food to get here, it was fresh, hot, and delicious. The steamed dumplings were delicious, and so was the chicken with cashews, and the seafood plate with shrimp, crab, and a ton of fresh veggies.

    (5)
  • Kelly A.

    I only ever get delivery but the food is always fantastic. Will say it takes long to get here and I live only a mile away. If you don't know what to order the chicken lo mien and crab ragoons are awesome!

    (4)
  • Darius L.

    I will readily admit that I'm a little hot as I write this review, but I think that it clearly illustrates the lack of service culture that exists at this restaurant. We order from Tsing Tao every month or two, whenever the craving for Chinese hits. They have some really acceptable food, but that is not why this is a 1 star review. It's not great Chinese food, but it is probably the best and most consistent in Madison county, especially for takeout. Eating in the restaurant is terrible. They have stuff stacked on all of the tables because I don't think that are used to having diners there, they live on more of a takeout/delivery crowd. My most recent order, yesterday, was taken in the same fashion it always is. The lady who answers the phone is brusque and efficient, which is fine. It was ready on time and I picked it up with the normal no flourishes style I have come to expect here. Problem is, since the bag is sealed when you get it, that I didn't inspect it until I got home. They left a key part of a dish out. Now, it's not always that big of a deal to get part of your order left out, but when you have family members who order certain dishes because that is all they will eat from a restaurant, it is important in the context of that meal for that item to be constructed right. It wasn't, so I called to get the situation resolved. After explaining the situation, I requested that they deliver the missing part of my meal to me. I gave them my address and then was put on hold. I was told they couldn't find my street on a map, which I believe since the street name I have her was not the one repeated back to me. I tried explaining that but she asked how far away from the restaurant it was. We are 6 miles from the restaurant I explained, right off the road that they are located. I was told that they have one driver and it was too far away for them to deliver. I won't bore with the details, but after some back and forth, I was offered 10% off an order or I could return to pick it up. I explained that 10% off a future order wouldn't be comparable to the cost of the meal that they didn't properly prepare. That didn't seem to matter, so after some additional discussion I ended my call with them. I won't eat at Tsing Tao again. I will not do business with a restaurant who will not correct a mistake they made without it being the customer's responsibility to take action. I understand that level of service at fast food places, but at a business that relies on delivery/take out, it isn't acceptable to me. Your mileage may vary, but to me, it's not about just what a business does when things go right, it's what they do when there is a service failure that matters as well. In this case, it was a total let down.

    (1)
  • Katherine M.

    This is a good place for the average college student to order food on a budget. It's not incredibly expensive, and their hours are good. It has the generic Americanized Chinese food, and it's not bad, though not spectacular. The only thing i don't necessarily enjoy is the fried rice, because it's on the dry side. They do give plenty of food, which is a plus, and there is a very large menu to choose from.

    (3)
  • Lee P.

    Tsing Tao has been one of my favorites in town for years. First place that I ever tried Chinese food. The Crab Rangoon is excellent and the General Tso's is extra spicy. Also, they have really good sweet and sour and the beef fried rice is excellent. The food is always delivered hot and it is not too costly. I highly recommend Tsing Tao Dine-In or Delivery.

    (4)
  • Jack F.

    Ordered hunan combo and sichuan chicken: both had identical sauce and veggies. The chicken was not real meat, but rather it was a processed meat, like the inside of a nugget. Service was poor and not friendly.

    (2)
  • Cindy R.

    My favorite Chinese restaurant in Richmond. Their sesame chicken is my favorite! They deliver, so it's super convenient. It's a tradition for my friends and me to order in at least 2-3 times a month!

    (4)
  • Russ P.

    Sesame seed chicken meal is the best... 2nd favorite restaurant in town... If you ask nice they may give you chopsticks...

    (5)
  • Robert T.

    The service is horrible and the prices are steep for what I'm used to, but the food makes up for it and it's easily the best place in Richmond if you're looking for Chinese take-out. But definitely don't bother trying to dine-in and call ahead if you're getting take-out.

    (3)
  • John W.

    Their food is pretty good, sometimes dry but for the most part, I have no complaints about their food. My biggest complaint with them would be their cost/delivery/customer service. For example: For my job, I move around - one day they charged me the normal $1 deliver fee (no big deal) and the next time I ordered a quarter mile down the road, they want to charge me $4 for delivery because it was too far. The delivery driver complains to me that he is driving a truck because his car broke down and doesn't want to drive that far. Example 2: I work in remote areas at times so the availability of a fork is not always there. They delivered my Generals Chicken without utencils (which normally come with the food). I immediately called them and asked for the driver to come back, she said he would. An hour later, they called me back asking if I still needed a fork. Obviously by that time, I made do without it. Overall, their food quality is hit or miss, their customer service often lacks, but when it's good...it's good.

    (3)
  • Chad M.

    Take out and delivery is the way to go, but the food is high quality for a low price.

    (4)
  • Karl K.

    Probably the best Chinese restaurant in Richmond, based on taste. (There are at least 3 others.) Standard Chinese menu, with generous portions. Very little parking, but there is not much seating, either. Most of their business is either delivery or carry-out. I recommend the combo plate for takeout.

    (4)
  • Caleb C.

    My girlfriend and I stopped through on our way home from vacation and were so pleasantly surprised by this place. It doesn't look like much but the food is outstanding and the service prompt and friendly. Dez took care of us and was so helpful and kind. Although she was very busy she took quite a bit of time to tell us about the area and was on top of things for sure. I had General Tso's and my girlfriend had the Mongolian Beef. We both ordered them extra spicy and found them to be perfectly hot and very flavorful. We will make it a point to plan any future trips through or to KY around a dinner at Tsing Tao.

    (5)
  • James B.

    the food was really. And The owner is really nice to us! The food is really. Everything was cooked freshly! I and my friends will go to eat there again!

    (5)
  • Hillary W.

    As of August 2015, this place is closed. While it was open, the food was pretty decent.

    (1)
  • Audrey S.

    Stayed in a hotel nearby, and the local vet that i went to suggested this place. I was pleasantly surprised. Although it took a little bit for the food to get here, it was fresh, hot, and delicious. The steamed dumplings were delicious, and so was the chicken with cashews, and the seafood plate with shrimp, crab, and a ton of fresh veggies.

    (5)
  • Kelly A.

    I only ever get delivery but the food is always fantastic. Will say it takes long to get here and I live only a mile away. If you don't know what to order the chicken lo mien and crab ragoons are awesome!

    (4)
  • Jack F.

    Ordered hunan combo and sichuan chicken: both had identical sauce and veggies. The chicken was not real meat, but rather it was a processed meat, like the inside of a nugget. Service was poor and not friendly.

    (2)
  • Cindy R.

    My favorite Chinese restaurant in Richmond. Their sesame chicken is my favorite! They deliver, so it's super convenient. It's a tradition for my friends and me to order in at least 2-3 times a month!

    (4)
  • Russ P.

    Sesame seed chicken meal is the best... 2nd favorite restaurant in town... If you ask nice they may give you chopsticks...

    (5)
  • Robert T.

    The service is horrible and the prices are steep for what I'm used to, but the food makes up for it and it's easily the best place in Richmond if you're looking for Chinese take-out. But definitely don't bother trying to dine-in and call ahead if you're getting take-out.

    (3)
  • John W.

    Their food is pretty good, sometimes dry but for the most part, I have no complaints about their food. My biggest complaint with them would be their cost/delivery/customer service. For example: For my job, I move around - one day they charged me the normal $1 deliver fee (no big deal) and the next time I ordered a quarter mile down the road, they want to charge me $4 for delivery because it was too far. The delivery driver complains to me that he is driving a truck because his car broke down and doesn't want to drive that far. Example 2: I work in remote areas at times so the availability of a fork is not always there. They delivered my Generals Chicken without utencils (which normally come with the food). I immediately called them and asked for the driver to come back, she said he would. An hour later, they called me back asking if I still needed a fork. Obviously by that time, I made do without it. Overall, their food quality is hit or miss, their customer service often lacks, but when it's good...it's good.

    (3)
  • Chad M.

    Take out and delivery is the way to go, but the food is high quality for a low price.

    (4)
  • Karl K.

    Probably the best Chinese restaurant in Richmond, based on taste. (There are at least 3 others.) Standard Chinese menu, with generous portions. Very little parking, but there is not much seating, either. Most of their business is either delivery or carry-out. I recommend the combo plate for takeout.

    (4)
  • Darius L.

    I will readily admit that I'm a little hot as I write this review, but I think that it clearly illustrates the lack of service culture that exists at this restaurant. We order from Tsing Tao every month or two, whenever the craving for Chinese hits. They have some really acceptable food, but that is not why this is a 1 star review. It's not great Chinese food, but it is probably the best and most consistent in Madison county, especially for takeout. Eating in the restaurant is terrible. They have stuff stacked on all of the tables because I don't think that are used to having diners there, they live on more of a takeout/delivery crowd. My most recent order, yesterday, was taken in the same fashion it always is. The lady who answers the phone is brusque and efficient, which is fine. It was ready on time and I picked it up with the normal no flourishes style I have come to expect here. Problem is, since the bag is sealed when you get it, that I didn't inspect it until I got home. They left a key part of a dish out. Now, it's not always that big of a deal to get part of your order left out, but when you have family members who order certain dishes because that is all they will eat from a restaurant, it is important in the context of that meal for that item to be constructed right. It wasn't, so I called to get the situation resolved. After explaining the situation, I requested that they deliver the missing part of my meal to me. I gave them my address and then was put on hold. I was told they couldn't find my street on a map, which I believe since the street name I have her was not the one repeated back to me. I tried explaining that but she asked how far away from the restaurant it was. We are 6 miles from the restaurant I explained, right off the road that they are located. I was told that they have one driver and it was too far away for them to deliver. I won't bore with the details, but after some back and forth, I was offered 10% off an order or I could return to pick it up. I explained that 10% off a future order wouldn't be comparable to the cost of the meal that they didn't properly prepare. That didn't seem to matter, so after some additional discussion I ended my call with them. I won't eat at Tsing Tao again. I will not do business with a restaurant who will not correct a mistake they made without it being the customer's responsibility to take action. I understand that level of service at fast food places, but at a business that relies on delivery/take out, it isn't acceptable to me. Your mileage may vary, but to me, it's not about just what a business does when things go right, it's what they do when there is a service failure that matters as well. In this case, it was a total let down.

    (1)
  • Katherine M.

    This is a good place for the average college student to order food on a budget. It's not incredibly expensive, and their hours are good. It has the generic Americanized Chinese food, and it's not bad, though not spectacular. The only thing i don't necessarily enjoy is the fried rice, because it's on the dry side. They do give plenty of food, which is a plus, and there is a very large menu to choose from.

    (3)
  • Lee P.

    Tsing Tao has been one of my favorites in town for years. First place that I ever tried Chinese food. The Crab Rangoon is excellent and the General Tso's is extra spicy. Also, they have really good sweet and sour and the beef fried rice is excellent. The food is always delivered hot and it is not too costly. I highly recommend Tsing Tao Dine-In or Delivery.

    (4)

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Map

Opening Hours

  • Mon :11:00 am - 10
  • Mon : 11:00 am - 10

Specialities

  • Takes Reservations : No
    Delivery : Yes
    Take-out : Yes
    Accepts Credit Cards : Yes
    Good For : Lunch, Dinner
    Parking : Street
    Bike Parking : No
    Good for Kids : Yes
    Good for Groups : Yes
    Attire : Casual
    Noise Level : Quiet
    Alcohol : No
    Outdoor Seating : No
    Wi-Fi : No
    Has TV : No
    Waiter Service : Yes
    Caters : No

Categories

Chinese Cuisine

The popularity of Chinese food in America can be adjudicated by the appearance of China Town in many major cities in the United State of America. The popular trend of ordering or opting for Chinese take away food isn't unknown in America. Chinese take away food comes to rescue when you're too tired from work or too exhausted to cook. No one can resist the temptation of eating spicy noodles, shrimp, chicken, beef or pork cooked in the sweet and spicy sauce. The cooking method of authentic Chinese food is a lot different compared to what is served in America.

Generally, Chinese use dark meat small bones and organs to cook dishes but this changes when you are eating American-Chinese fusion food prepared using white boneless meat cooked with broccoli, carrots and onions. Back in China, the food is less spicy and oily as they favor steaming and braising method for cooking the most popular dishes. So, if you have a taste for authentic Chinese food, then try finding a real Chinese restaurant in the city. You can also try the most popular fusion Chinese food like Pecking Duck, Chicken Feet, Hot Pot, Shrimp Dumpling Soup, Mapo Tofu, Wontons, Chop Suey, Egg Rolls and not to forget Fortune Cookies.

There are not many restaurants in America serving authentic Chinese food. A little research on Restaurant Listings directory can help you locate the best Chinese restaurants in the city. Chinese cuisine is continuously evolving, and you can find a variety of dishes categorized as the food for lactose intolerant, gluten intolerant, vegan, vegetarian, and diabetic friendly. So, if you have a group of friends with different taste patterns, save the hassle and visit the nearest Chinese restaurant in your city.

Tsing Tao Restaurant

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