This was one of the worst Steak 'n Shakes I've ever tried to eat at. "Tried" because after 20 minutes I left because I couldn't get a waitress to take my order. I nearly slipped on the way out because the floors in the dining area were filthy. The bathrooms were disgusting. Someone had vomited in the women's room and no one had cleaned it up. If the dining area was in any way indicative of the condition of the kitchen then the person was probably sick because they ate the food.
(1)
Jim G.
Tell the cooks if the bun feels stale it is and not to serve it. I am axed how many people will serve food they, themselves wouldn't eat. Worst place for lunch on this strip - skip it
(1)
Allison R.
I love Steak and Shake. Sometimes I just get a craving for their burgers and nothing else will do. But this time was a big, huge, NOPE. We had to wait about 20 minutes. Our table didn't have silverware, and we actually had to request some. To top it off, A WAITRESS WAS PICKING HER NOSE. I'm talking getting deep in there and scraping. She was searching for something up there, and she was not stopping until she got it. And then right after she had her finger up there, she was touching napkins, cups, plates. Like I said, NOPE NOPE NOPE.
(1)
Evan B.
Stean N Shake has a special place in my heart. It was always our go to after high school parties, when my band played a show, and after certain sporting events. However, through the years (at several locations) I have seen a steady decline in quality and service. My last experience at this Steak N Shake left so much to be desired that I had to take to Yelp. My wife and I met up with several old friends from out of town around midnight and were promptly seated. We placed our drink orders and they arrived without incident. Unfortunately, that's where the good experience ended. Milk shakes took maybe 15 minutes and were incorrect. Several orders were wrong. When the waitress brought back my correct order it was cold. I don't comprehend having to wait 30 minutes for a "cooked to order" burger and it being cold when I can go to McDonalds to get a burger that's been sitting for God knows how long and it be hot. Steak N Shake is trying to separate themselves from the typical fast food joints by offering table service, real plates and utensils. My experience didn't even live up to that.
(2)
Wanda A.
I had the worse taco salad anyone could imagine! It was my fault for ordering a salad at a burger joint. Never again The server was new (first day on the job) and she became upset and didn't know what to do when I sent back the first one because the lettuce was bad. So trainer looked at it and said I wouldn't eat that so why you expect the customer to. I was like wow just look at it the lettuce is brown. Never again.
(1)
Jeremy V.
This is by far the most terrible place I've ever eaten or TRIED TO EAT, I went once it sucked everyone including the manager happened to be rude.. BUT I really love steak and shake so I chalked it up as a bad experience and tried a second time!! WOW. IT WAS WORSE THAN THE FIRST!! Let me save you a little time and aggravation DONT EAT HERE EVER.. Plus the place is disgusting
(1)
Rachel L.
Worst service I've had at a steak & shake. We ate here a couple weeks ago and I was beyond disappointed. Food wasn't good either and we usually love this place.
(1)
Kalan S.
This is a terrible restaurant. I have eaten here over two dozen times, at all hours of the day (including in the wee hours of the morning, but also throughout the afternoon and evening). The service is laughable at best. If you get waited on (one time I showed up at 5 AM and the waitress didn't show up to seat me at all, though I did walk out after ten minutes of standing there). Many times your order will be wrong. Even if it is right, prepare to wait a long time for your food. There have been two separate occasions (one at 8 PM at night, the other at 9 AM in the morning) where I had to wait for over 45 minutes for my food. The prices are the same at any other Steak 'n Shake, so it's not great but not terrible. But the service is so bad that I would not recommend this restaurant to anyone, even if I didn't like them. The only advantage it has is that it is about the only place open at 4:30 in the morning other than White Castle and Waffle House, so it gets good business at that time despite being downright horrendous.
(1)
Jordan P.
Now I don't eat a lot a fast food. It just doesn't sit well with me. But every now and then I get an itch for a nice ol' fattening burger. I just can't help myself. A couple of weeks ago my craving crept up on me, so I decided to hit up the always pleasing Steak N Shake. *Sigh* I hate to say it, but the experience was terrible! I went through the drive-thru and ordered a banana shake and a grilled portobello and swiss burger. I know it sounds horrible, doesn't. My heart was screaming no, but my mind had to have it. Well, to make a long story short, I should have listened to my heart! I know the Steak N Shake drive-thru is a little different than your typical drive-thru. Food takes a little bit longer there for good reason. But, I had to wait 30 minutes (after I paid) to get my food. That's just a little bit extreme to me. Probably would have gotten my food faster if I had of dined in! Beyond that, after all of that waiting, my food was cold and my milkshake just didn't do the trick. I really wanted to have a good experience because I rarely treat myself to a burger, but this trip just missed the mark. If and/or when I decide to give it another go, I'm crossing my fingers that my trip will more like the Steak N Shake I remember.
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Late Night Parking : Private Lot Bike Parking : No Good for Kids : Yes Good for Groups : Yes Attire : Casual Noise Level : Average Alcohol : No Outdoor Seating : No Wi-Fi : No Has TV : No Waiter Service : Yes Drive-Thru : Yes Caters : No
Burger or Hamburger is savored as the most desired fast food meal in the United States. A hamburger is basically a sandwich prepared by stuffing ground meat patty, generally beef, between two slices of a bun cut in half. Hamburger is also famous for its seasoning. Most popular condiments used in hamburgers in the United States are mustard, mayonnaise, and ketchup. Besides ground meat patty, hamburgers are also stuffed with lettuce, onions, tomato slices, pickles, and cheese.
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Alan B.
This was one of the worst Steak 'n Shakes I've ever tried to eat at. "Tried" because after 20 minutes I left because I couldn't get a waitress to take my order. I nearly slipped on the way out because the floors in the dining area were filthy. The bathrooms were disgusting. Someone had vomited in the women's room and no one had cleaned it up. If the dining area was in any way indicative of the condition of the kitchen then the person was probably sick because they ate the food.
(1)Jim G.
Tell the cooks if the bun feels stale it is and not to serve it. I am axed how many people will serve food they, themselves wouldn't eat. Worst place for lunch on this strip - skip it
(1)Allison R.
I love Steak and Shake. Sometimes I just get a craving for their burgers and nothing else will do. But this time was a big, huge, NOPE. We had to wait about 20 minutes. Our table didn't have silverware, and we actually had to request some. To top it off, A WAITRESS WAS PICKING HER NOSE. I'm talking getting deep in there and scraping. She was searching for something up there, and she was not stopping until she got it. And then right after she had her finger up there, she was touching napkins, cups, plates. Like I said, NOPE NOPE NOPE.
(1)Evan B.
Stean N Shake has a special place in my heart. It was always our go to after high school parties, when my band played a show, and after certain sporting events. However, through the years (at several locations) I have seen a steady decline in quality and service. My last experience at this Steak N Shake left so much to be desired that I had to take to Yelp. My wife and I met up with several old friends from out of town around midnight and were promptly seated. We placed our drink orders and they arrived without incident. Unfortunately, that's where the good experience ended. Milk shakes took maybe 15 minutes and were incorrect. Several orders were wrong. When the waitress brought back my correct order it was cold. I don't comprehend having to wait 30 minutes for a "cooked to order" burger and it being cold when I can go to McDonalds to get a burger that's been sitting for God knows how long and it be hot. Steak N Shake is trying to separate themselves from the typical fast food joints by offering table service, real plates and utensils. My experience didn't even live up to that.
(2)Wanda A.
I had the worse taco salad anyone could imagine! It was my fault for ordering a salad at a burger joint. Never again The server was new (first day on the job) and she became upset and didn't know what to do when I sent back the first one because the lettuce was bad. So trainer looked at it and said I wouldn't eat that so why you expect the customer to. I was like wow just look at it the lettuce is brown. Never again.
(1)Jeremy V.
This is by far the most terrible place I've ever eaten or TRIED TO EAT, I went once it sucked everyone including the manager happened to be rude.. BUT I really love steak and shake so I chalked it up as a bad experience and tried a second time!! WOW. IT WAS WORSE THAN THE FIRST!! Let me save you a little time and aggravation DONT EAT HERE EVER.. Plus the place is disgusting
(1)Rachel L.
Worst service I've had at a steak & shake. We ate here a couple weeks ago and I was beyond disappointed. Food wasn't good either and we usually love this place.
(1)Kalan S.
This is a terrible restaurant. I have eaten here over two dozen times, at all hours of the day (including in the wee hours of the morning, but also throughout the afternoon and evening). The service is laughable at best. If you get waited on (one time I showed up at 5 AM and the waitress didn't show up to seat me at all, though I did walk out after ten minutes of standing there). Many times your order will be wrong. Even if it is right, prepare to wait a long time for your food. There have been two separate occasions (one at 8 PM at night, the other at 9 AM in the morning) where I had to wait for over 45 minutes for my food. The prices are the same at any other Steak 'n Shake, so it's not great but not terrible. But the service is so bad that I would not recommend this restaurant to anyone, even if I didn't like them. The only advantage it has is that it is about the only place open at 4:30 in the morning other than White Castle and Waffle House, so it gets good business at that time despite being downright horrendous.
(1)Jordan P.
Now I don't eat a lot a fast food. It just doesn't sit well with me. But every now and then I get an itch for a nice ol' fattening burger. I just can't help myself. A couple of weeks ago my craving crept up on me, so I decided to hit up the always pleasing Steak N Shake. *Sigh* I hate to say it, but the experience was terrible! I went through the drive-thru and ordered a banana shake and a grilled portobello and swiss burger. I know it sounds horrible, doesn't. My heart was screaming no, but my mind had to have it. Well, to make a long story short, I should have listened to my heart! I know the Steak N Shake drive-thru is a little different than your typical drive-thru. Food takes a little bit longer there for good reason. But, I had to wait 30 minutes (after I paid) to get my food. That's just a little bit extreme to me. Probably would have gotten my food faster if I had of dined in! Beyond that, after all of that waiting, my food was cold and my milkshake just didn't do the trick. I really wanted to have a good experience because I rarely treat myself to a burger, but this trip just missed the mark. If and/or when I decide to give it another go, I'm crossing my fingers that my trip will more like the Steak N Shake I remember.
(2)