Food was fair as is any chain resturant. The service was the worst I've ever recieved. Server was on another planet. No eye contact, walked away half way through our order, wifes order was all messed up. Then he brings us 2 bills before we are even done with our meal. Spoke with management, they said thanks for the feedback and have a nice day. Be afraid.
(1)
Chad C.
This Cracker Barrel is on the ball. They always seat fast here at this location and have spot on friendly service. I don't mind leaving smelling like smoke from the open fire at this place. This place has great southern home style food just like my mom use to make. The basket of biscuits and cornbread is really yummy. I would also suggest to ask for some apple butter for it. I think they make that apple butter with crack in it because I can't stop eating it. They have great chicken and dumplings and chicken fried steak. They offer a lot of items on the side that most places do not. Hashbrown casserole, enough said. Please note, on Sundays this place is backed up like the Hover dam, but still worth the wait for a late breakfast brunch. If there is ever a wait while you are here, just sit back in a cane backed rocking chair and play some checkers on a rug. Enjoy the nice break before you partake in the yummy southern food you are going to be ordering.
(5)
Doreen H.
My family and I went to have breakfast there this morning and the service was horrible along with the food. From the lady who sat us down to the waitress. The only reason we stood is because we had our 2 daughters with us. The food was cold and the waitress was miserable. I did mention it to the manager who took half care of half of the bill. That's the reason for the 2 stars. Being a restaurant around 3 hotels you would think that the service and food would be better.
(2)
David W.
Never in my life have I been urged to give a negative rating on a restaurant until now. It was my first time here and Shelby was rude. She forgot my lemon in my day'gon water. Sold us a meal before the couple next to us, and then proceeded to tell us there wasn't any left 30 minutes after while that couple next to us was getting served said meal! Once the "meal" was served, she specifically and intentionally forgot my sauce . I believe it was a passive aggressive attempt to ruin my night. I asked for a refill on my SWEET tea, she came back and filled it up with regular tea. At first I thought it was funny how terrible the service is here, but now I'm really irritated beyond just writing a yelp review. I'm going to forward her INACTIONS AND NEGLIGENT SERVICE TO THE MANAGER. Hopefully she can learn some people skills at her next job. Ps. Shelby, if you're reading this, they're hiring at the Waffle House.
(1)
Tracy W.
This is the 2nd Cracker Barrel chain that I've had the pleasure to eat at. Veggies tasted fresh, not from can. Food and service were good. I wish we had CBs in CA.
(4)
Lee P.
Southern-style comfort food served fast, friendly and reasonably priced. Be aware on Sundays though, they tend to get very busy. I really enjoy their chicken and pork chop dishes. I always leave stuffed. Plus, they have dumplings! Very few other restaurants serve them, and none are as good as the Barrel's. I really enjoy the old time country store they have at the front of the restaurant. Love the candy selection, very impressive.
(4)
Heather P.
Unlimited biscuits and cornbread upon request. We eat here a lot. The menu has a lot to choose from. The Sunday fried chicken special is better than KFCs secret recipe. Every once in a while I will get something cold but they're always quick to correct it. I see the same staff there since I first started going and I've noticed they don't have much of a staff turn around which usually shows an example of great management.
(5)
Kelly K.
Yum! Blackberry pancakes were phenomenal!! I've never had their pancakes there but these ones definitely set the bar HIGH! Big fresh blackberries throughout, these suckers were definitely cooked in loads of butter which gave them their crispy browned appearance (and loads of flavor!!!) and the raspberry syrup was so thick and sweet it was like nectar from the gods. I tried (TRIED...and failed) to be good and ordered scrambled eggs with bacon and toast. Everything was perfectly prepared and cooked the way I asked - but I kept stealing my mom's pancakes!! Oops! When you're there just do yourself a favor and don't even look at the menu. Just order the blackberry pancakes!!
(4)
Sandy H.
Just walked out of nearby Denny's where the ever-increasing line was totally ignored and vacant booths were available. Walked into this Cracker Barrel and immediately greeted with a smile and seated by hostess. The waitress, Emily, was very friendly and accommodating. She was a breath of fresh air after leaving Denny's. Our food was very good and served as promptly as expected with freshly cooked food. Awesome experience! Highly recommend.
(5)
Josh M.
Its Cracker Barrel, how do you go wrong unless you get out ordered or the just mess it all up.
(4)
Diane G.
Generic and bland food, as always at Cracker Barrel. Our waitress Nadine was wonderful though.
(2)
Tim M.
Disappointing undercooked food and recovery. I have liked Cracker Barrel in the past so I was surprised by this and very disappointed. I ordered the pecan coated catfish filet and it was brought lukewarm and uncooked on the inside, obviously a frozen filet just barely baked. I sent it back and it arrived 15 minutes later with scorch marks from being over-baked. I tasted one bite and it was not pleasant, so I left it uneaten and ate 4 corn muffins. The waitress took that item off the ticket, but did not tell the manager and that was it. We teach customer service so I was waiting for him to drop by and visit and talk about what they could do to recover. I won't be eating at another cracker barrel.
(1)
Marie S.
Oh Cracker Barrel, you are so quintessentially country cooking that my California heart longs, and perhaps clogs, for you in the many months between my visits. You are the first, the last, the only Cracker Barrel I have ever been to, but you are a destination stop for me every time I come to Lexington. What can I say? You lured me in with your sultry smell of fried chicken, and one bite of the pork chop had me swooning. Your waitresses always calls me darling, and your tabletop games kept me from counting the calories in my coming meal. I would, however, like to politely inform you that macaroni and cheese is not a vegetable, and 'dumplins' is really spelled with a 'g.' But who am I kidding? You faults all acknowledged, you are delicious nonetheless.
(3)
Sarah W.
I joined Yelp solely for the purpose of writing a review about THIS Cracker Barrel. I normally love the restaurant and have know several people to work at one. However, this particular Cracker Barrel gave me the worst service I've EVER had (and I'm pretty forgiving having been a waitress myself). I ordered the chicken and dumplings platter, got partway through the chicken and dumplings and found a long black hair in it!! I told the waitress, who apologized and went to get me another plate, but instead of bringing me an entire new meal, she only brought more chicken and dumplings. So I got angry and asked for a manager. The manager also apologzied saying he would credit us for the meal. Well the check arrived and we did NOT get credited for the meal. We tried to find the manager again, but got tired of waiting. I finally told my husband to pay it so we could just leave. I will forever boycott this restaurant with a passion. Thankfully there are two other Cracker Barrels in the area and their management and cleanliness seems to be MUCH better!
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Breakfast Parking : Private Lot Bike Parking : Yes Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Alcohol : No Outdoor Seating : No Wi-Fi : No Has TV : No Waiter Service : Yes
Keith K.
Food was fair as is any chain resturant. The service was the worst I've ever recieved. Server was on another planet. No eye contact, walked away half way through our order, wifes order was all messed up. Then he brings us 2 bills before we are even done with our meal. Spoke with management, they said thanks for the feedback and have a nice day. Be afraid.
(1)Chad C.
This Cracker Barrel is on the ball. They always seat fast here at this location and have spot on friendly service. I don't mind leaving smelling like smoke from the open fire at this place. This place has great southern home style food just like my mom use to make. The basket of biscuits and cornbread is really yummy. I would also suggest to ask for some apple butter for it. I think they make that apple butter with crack in it because I can't stop eating it. They have great chicken and dumplings and chicken fried steak. They offer a lot of items on the side that most places do not. Hashbrown casserole, enough said. Please note, on Sundays this place is backed up like the Hover dam, but still worth the wait for a late breakfast brunch. If there is ever a wait while you are here, just sit back in a cane backed rocking chair and play some checkers on a rug. Enjoy the nice break before you partake in the yummy southern food you are going to be ordering.
(5)Doreen H.
My family and I went to have breakfast there this morning and the service was horrible along with the food. From the lady who sat us down to the waitress. The only reason we stood is because we had our 2 daughters with us. The food was cold and the waitress was miserable. I did mention it to the manager who took half care of half of the bill. That's the reason for the 2 stars. Being a restaurant around 3 hotels you would think that the service and food would be better.
(2)David W.
Never in my life have I been urged to give a negative rating on a restaurant until now. It was my first time here and Shelby was rude. She forgot my lemon in my day'gon water. Sold us a meal before the couple next to us, and then proceeded to tell us there wasn't any left 30 minutes after while that couple next to us was getting served said meal! Once the "meal" was served, she specifically and intentionally forgot my sauce . I believe it was a passive aggressive attempt to ruin my night. I asked for a refill on my SWEET tea, she came back and filled it up with regular tea. At first I thought it was funny how terrible the service is here, but now I'm really irritated beyond just writing a yelp review. I'm going to forward her INACTIONS AND NEGLIGENT SERVICE TO THE MANAGER. Hopefully she can learn some people skills at her next job. Ps. Shelby, if you're reading this, they're hiring at the Waffle House.
(1)Tracy W.
This is the 2nd Cracker Barrel chain that I've had the pleasure to eat at. Veggies tasted fresh, not from can. Food and service were good. I wish we had CBs in CA.
(4)Lee P.
Southern-style comfort food served fast, friendly and reasonably priced. Be aware on Sundays though, they tend to get very busy. I really enjoy their chicken and pork chop dishes. I always leave stuffed. Plus, they have dumplings! Very few other restaurants serve them, and none are as good as the Barrel's. I really enjoy the old time country store they have at the front of the restaurant. Love the candy selection, very impressive.
(4)Heather P.
Unlimited biscuits and cornbread upon request. We eat here a lot. The menu has a lot to choose from. The Sunday fried chicken special is better than KFCs secret recipe. Every once in a while I will get something cold but they're always quick to correct it. I see the same staff there since I first started going and I've noticed they don't have much of a staff turn around which usually shows an example of great management.
(5)Kelly K.
Yum! Blackberry pancakes were phenomenal!! I've never had their pancakes there but these ones definitely set the bar HIGH! Big fresh blackberries throughout, these suckers were definitely cooked in loads of butter which gave them their crispy browned appearance (and loads of flavor!!!) and the raspberry syrup was so thick and sweet it was like nectar from the gods. I tried (TRIED...and failed) to be good and ordered scrambled eggs with bacon and toast. Everything was perfectly prepared and cooked the way I asked - but I kept stealing my mom's pancakes!! Oops! When you're there just do yourself a favor and don't even look at the menu. Just order the blackberry pancakes!!
(4)Sandy H.
Just walked out of nearby Denny's where the ever-increasing line was totally ignored and vacant booths were available. Walked into this Cracker Barrel and immediately greeted with a smile and seated by hostess. The waitress, Emily, was very friendly and accommodating. She was a breath of fresh air after leaving Denny's. Our food was very good and served as promptly as expected with freshly cooked food. Awesome experience! Highly recommend.
(5)Josh M.
Its Cracker Barrel, how do you go wrong unless you get out ordered or the just mess it all up.
(4)Diane G.
Generic and bland food, as always at Cracker Barrel. Our waitress Nadine was wonderful though.
(2)Tim M.
Disappointing undercooked food and recovery. I have liked Cracker Barrel in the past so I was surprised by this and very disappointed. I ordered the pecan coated catfish filet and it was brought lukewarm and uncooked on the inside, obviously a frozen filet just barely baked. I sent it back and it arrived 15 minutes later with scorch marks from being over-baked. I tasted one bite and it was not pleasant, so I left it uneaten and ate 4 corn muffins. The waitress took that item off the ticket, but did not tell the manager and that was it. We teach customer service so I was waiting for him to drop by and visit and talk about what they could do to recover. I won't be eating at another cracker barrel.
(1)Marie S.
Oh Cracker Barrel, you are so quintessentially country cooking that my California heart longs, and perhaps clogs, for you in the many months between my visits. You are the first, the last, the only Cracker Barrel I have ever been to, but you are a destination stop for me every time I come to Lexington. What can I say? You lured me in with your sultry smell of fried chicken, and one bite of the pork chop had me swooning. Your waitresses always calls me darling, and your tabletop games kept me from counting the calories in my coming meal. I would, however, like to politely inform you that macaroni and cheese is not a vegetable, and 'dumplins' is really spelled with a 'g.' But who am I kidding? You faults all acknowledged, you are delicious nonetheless.
(3)Sarah W.
I joined Yelp solely for the purpose of writing a review about THIS Cracker Barrel. I normally love the restaurant and have know several people to work at one. However, this particular Cracker Barrel gave me the worst service I've EVER had (and I'm pretty forgiving having been a waitress myself). I ordered the chicken and dumplings platter, got partway through the chicken and dumplings and found a long black hair in it!! I told the waitress, who apologized and went to get me another plate, but instead of bringing me an entire new meal, she only brought more chicken and dumplings. So I got angry and asked for a manager. The manager also apologzied saying he would credit us for the meal. Well the check arrived and we did NOT get credited for the meal. We tried to find the manager again, but got tired of waiting. I finally told my husband to pay it so we could just leave. I will forever boycott this restaurant with a passion. Thankfully there are two other Cracker Barrels in the area and their management and cleanliness seems to be MUCH better!
(1)