I don't know how many reviewers understand the concept here, and it's easy to be mistaken. Dunkin Donuts advertises all sorts of donuts and breakfast items and the occasional sandwich. This is an attempt to bump up profits and pull in more customers. Let's get one thing very clear: Dunks is about coffee. Not triple-foam-half-caf-mocha-frappuccino nonsense. Coffee. Specifically, regular coffee. In New England, this means cream and sugar. I know, I know, it's dumb to call coffee Regular if it has stuff in it. It's just the nature of things. So, follow the New England rules, and you'll be fine: 1. Order a regular coffee. Not food. 2. If you're going to order food, get a donut, but don't expect it to be amazing. Other donut places in town make better donuts. 3. If you are ordering a customized drink order or something that has to be cooked, take it inside. No drive thru. This is a Cardinal Sin and will get the hate stare from anyone and everyone behind you in line. We just want our regular coffee and be on with our lives. So, to sum up: Coffee. Regular. And you can order like Matt Damon in Good Will Hunting if it makes you feel more authentic.
(5)
Elizabeth N.
I thought in a year maybe they had improved, but they have gotten worse. As usual my order was totally wrong, not to mention the one guy with sweat pouring off his face which was somewhat disconcerting. After pulling up I had to wait for this moron to go back inside and get the rest of my order. Only apology was that it "has been a really long day." It was 9:30am.
(1)
Cynthia K.
I am thinking this location normally operates well, however today (my first time at this store) was a bad deal. Drive through is for those that are on a mission to get somewhere else.....not sit in a long time consuming line only to get to window and find that I am placing my order for a second time!! Rude girl at window stated three times is was not her fault as "she" did not take my order- as if she doesn't make mistakes like other do-. Second person at window shared they were staffed with only 3 people - not the truth today- after leaving to discover half order is missing and I return for an inside visit to see at least 5 behind the counter-----YOU GOT IT WRONG TODAY DD, trash cans over filled , tables a mess--- 5 people surely can handle a morning rush
(1)
Amanda M.
Their glazed donut breakfast sandwiches make my mornings better.
(4)
Kelli W.
Brand new as of 6/4/2013. I decided to check it out since it's on my way to work. I ordered an egg & cheese wrap and a coffee. Both were pretty decent, standard breakfast fast food. The thing that impressed me, though, was the service. Everyone was friendly, welcoming, and eager to serve. That, to me, makes a place worth frequenting.
(4)
Billie H.
I am going to justify eating a donut breakfast sandwich. I have to as this is one of the most amazing things invented and I have to justify the fact that instead of a dramatic yet romantic death, mine will now come from the donut breakfast sandwich. I guess clutching my chest and declaring my love for eggs and bacon sandwiched between a sliced glazed donut could still be dramatic and romantic. Seriously folks, if you are going to get a donut, why not add some protein to it! After tasting it I can not think of one reason why you wouldn't, unless you hate glazed donuts or bacon and if that is so you should be banished from Earth. The combination of the salty bacon, the fluffy egg (nicely peppered), and the sweet fried dough is breakfast perfection. I was always a fan of the pancake breakfast sandwiches for this reason, but the donut breakfast sandwich takes it to an entirely different level. As perfect as I find it, I still sit here pondering, what if it also had cheese. Dunkin' Donuts is an icon in the donut community. I personally prefer them over the other big name except for the bavarian creme being a powdered donut and not just a chocolate iced. The breakfast sandwiches overall are a step above the typical fast food places with options between toast, muffin, bagel, flatbread, and now donut. They also have a lunch menu with a nice selection of sandwiches. Besides donuts they offer other treats such as muffins, danishes, crossaints, bisquits, brownies, and cookies. The fact that they are not just a donut shop sets them apart from the competition and helps them to satisfy a variety of tastes. You also have the coffee options, but not being a coffee drinker I couldn't tell you if these are a good choice. This Dunkin' Donuts is a new addition to Olathe in the rapidly growing 119th and Ridgeview shopping area. The staff was super friendly and very efficient. They share one entrance with McDonalds and I don't know if it was because it was National Donut Day or if McDonald's is unhappy about breakfast sales drops, but they had the one entrance coned off in a really inconvenient way. Although I would like to see some more local business/restaurants come into Olathe, it is good to see the continuing growth. They also win for falling for the pugs help me I am starving whimpering and offering him a munchkin. The boy is soooo dramatic! He not only loved the munchkin, but he also soaked up all the love they verbally bestowed on him. As always, a place that is kind to the boy gets a nod in my book.
(4)
Melissa R.
This Dunkin has been terrible since the first time I've tried it. I keep giving them chances and I don't know why. They've run out of bagels, eggs, donuts. You name it, they probably don't have it. Also, don't expect your food in a timely "drive-thru" manner; I've waited there in the past as long as 8-10 minutes with 5-6 people standing around gabbing about last nights shenanigans waiting to be served. Spoke with the manager about a month ago, doesn't look like there's been any improvement :( makes me sad since all DD on the east coast are on point and it's normally my favorite pre-work coffee stop. Not here.
(2)
Shelley H.
I drive through almost every day before work to get my iced black coffee refill - then I get to work and add soy milk. Why oh why doesn't DD have soy milk? I drive by DD more times than not on the weekends and head to another coffee joint that does have soy - DD coffee is the best in town - but again, they really need to get some soy milk!!! Six stars if this were to happen!
(4)
J B.
so very happy they are here! and they are open 24/7! The donuts are great and I love their ice tea!
(5)
Kim N.
They have no donuts without milk products. They have no milk alternatives for their coffee and pretty much nothing there for people with dairy allergies except black coffee or tea. My friend was ordering a box of donuts to go and a chai latte. I ordered the hubby an Oreo latte and a tea light ice slightly sweeten for myself. My friend and hubby loved their drinks and donuts. My tea was terrible. It was all ice and sugar. The clerk was very nice and telling us all about herself and her favorite donuts and how she likes her coffees and tea. Well she made the tea the way she liked it not the way I ordered it. I will not be back since there is nothing I can eat there.
(2)
Matt B.
We waited about five minutes before getting service even though there wasn't a line. The donuts were stale. One (a glazed coffee cream) was so sugary my throat felt dry after eating it. My wife enjoyed her egg and sausage croissant much more. At least the coffee was good and the bathroom (one stall for each) was clean, as was the restaurant. I'm shocked that they were out of glazed donuts and chocolate glazed donuts. Guess that means they will have to make some fresh ones...eventually....
(2)
Mike H.
Olathe has a new Dunkin' Donuts. If you've never been - pretty good donuts, as a rule GOOD coffee! Today I tried the Turkey Sausage Breakfast Sandwich with coffee and I had to add a Blueberry Donut. The sandwich comes on an English Muffin. It seemed to be dry - as in no butter or spread of any kind. The muffin itself wasn't totally devoid of moisture. Turkey sausage was OK not a great deal of flavor. I do appreciate that the egg was fried and actually looked like an egg with pepper on it. Cheese was there but there just wasn't a lot of flavor going on with this sandwich. Not bad but nothing I'll rush back for. Coffee (I add cream) was bitter at first sip but much better as the sips mounted. I do enjoy DD coffee. The Blueberry donut was not overly sweet, had blueberry flavor. I like! Again, if you've not been to a DD but have been to Krispy Kreme and are turned off by how sweet and sticky they are, you will like DD donuts much more. This isn't a large DD. I guess none of them are. I've been to the 151st Street and the 75th Street locations (both on/near Metcalf). The 75th Street store is a good deal larger. This one is similar in size to the 151st Street location. It's new so it is clean and has menus that seem to come alive; steam rising from the coffee cup. I try not to go for donuts too often but I do like coffee. This will be a go to spot for a quick cup of coffee (and donut).
(3)
Hannah B.
I want to say I love this place, but I'm honestly to the end of my rope. I come here often and within the past two months they have messed up my order over half the times I have went there. To make matters worse, they have argued with me about what I ordered when I got to the window and corrected them. I order a ice latte, I get a hot latte, I order a medium, they make a large, I order a latte, I get a coffee. The last one is the most frustrating, because that's a $2 difference in price. I would not recommend this dunkin and I myself will not be coming back.
Rob P.
I don't know how many reviewers understand the concept here, and it's easy to be mistaken. Dunkin Donuts advertises all sorts of donuts and breakfast items and the occasional sandwich. This is an attempt to bump up profits and pull in more customers. Let's get one thing very clear: Dunks is about coffee. Not triple-foam-half-caf-mocha-frappuccino nonsense. Coffee. Specifically, regular coffee. In New England, this means cream and sugar. I know, I know, it's dumb to call coffee Regular if it has stuff in it. It's just the nature of things. So, follow the New England rules, and you'll be fine: 1. Order a regular coffee. Not food. 2. If you're going to order food, get a donut, but don't expect it to be amazing. Other donut places in town make better donuts. 3. If you are ordering a customized drink order or something that has to be cooked, take it inside. No drive thru. This is a Cardinal Sin and will get the hate stare from anyone and everyone behind you in line. We just want our regular coffee and be on with our lives. So, to sum up: Coffee. Regular. And you can order like Matt Damon in Good Will Hunting if it makes you feel more authentic.
(5)Elizabeth N.
I thought in a year maybe they had improved, but they have gotten worse. As usual my order was totally wrong, not to mention the one guy with sweat pouring off his face which was somewhat disconcerting. After pulling up I had to wait for this moron to go back inside and get the rest of my order. Only apology was that it "has been a really long day." It was 9:30am.
(1)Cynthia K.
I am thinking this location normally operates well, however today (my first time at this store) was a bad deal. Drive through is for those that are on a mission to get somewhere else.....not sit in a long time consuming line only to get to window and find that I am placing my order for a second time!! Rude girl at window stated three times is was not her fault as "she" did not take my order- as if she doesn't make mistakes like other do-. Second person at window shared they were staffed with only 3 people - not the truth today- after leaving to discover half order is missing and I return for an inside visit to see at least 5 behind the counter-----YOU GOT IT WRONG TODAY DD, trash cans over filled , tables a mess--- 5 people surely can handle a morning rush
(1)Amanda M.
Their glazed donut breakfast sandwiches make my mornings better.
(4)Kelli W.
Brand new as of 6/4/2013. I decided to check it out since it's on my way to work. I ordered an egg & cheese wrap and a coffee. Both were pretty decent, standard breakfast fast food. The thing that impressed me, though, was the service. Everyone was friendly, welcoming, and eager to serve. That, to me, makes a place worth frequenting.
(4)Billie H.
I am going to justify eating a donut breakfast sandwich. I have to as this is one of the most amazing things invented and I have to justify the fact that instead of a dramatic yet romantic death, mine will now come from the donut breakfast sandwich. I guess clutching my chest and declaring my love for eggs and bacon sandwiched between a sliced glazed donut could still be dramatic and romantic. Seriously folks, if you are going to get a donut, why not add some protein to it! After tasting it I can not think of one reason why you wouldn't, unless you hate glazed donuts or bacon and if that is so you should be banished from Earth. The combination of the salty bacon, the fluffy egg (nicely peppered), and the sweet fried dough is breakfast perfection. I was always a fan of the pancake breakfast sandwiches for this reason, but the donut breakfast sandwich takes it to an entirely different level. As perfect as I find it, I still sit here pondering, what if it also had cheese. Dunkin' Donuts is an icon in the donut community. I personally prefer them over the other big name except for the bavarian creme being a powdered donut and not just a chocolate iced. The breakfast sandwiches overall are a step above the typical fast food places with options between toast, muffin, bagel, flatbread, and now donut. They also have a lunch menu with a nice selection of sandwiches. Besides donuts they offer other treats such as muffins, danishes, crossaints, bisquits, brownies, and cookies. The fact that they are not just a donut shop sets them apart from the competition and helps them to satisfy a variety of tastes. You also have the coffee options, but not being a coffee drinker I couldn't tell you if these are a good choice. This Dunkin' Donuts is a new addition to Olathe in the rapidly growing 119th and Ridgeview shopping area. The staff was super friendly and very efficient. They share one entrance with McDonalds and I don't know if it was because it was National Donut Day or if McDonald's is unhappy about breakfast sales drops, but they had the one entrance coned off in a really inconvenient way. Although I would like to see some more local business/restaurants come into Olathe, it is good to see the continuing growth. They also win for falling for the pugs help me I am starving whimpering and offering him a munchkin. The boy is soooo dramatic! He not only loved the munchkin, but he also soaked up all the love they verbally bestowed on him. As always, a place that is kind to the boy gets a nod in my book.
(4)Melissa R.
This Dunkin has been terrible since the first time I've tried it. I keep giving them chances and I don't know why. They've run out of bagels, eggs, donuts. You name it, they probably don't have it. Also, don't expect your food in a timely "drive-thru" manner; I've waited there in the past as long as 8-10 minutes with 5-6 people standing around gabbing about last nights shenanigans waiting to be served. Spoke with the manager about a month ago, doesn't look like there's been any improvement :( makes me sad since all DD on the east coast are on point and it's normally my favorite pre-work coffee stop. Not here.
(2)Shelley H.
I drive through almost every day before work to get my iced black coffee refill - then I get to work and add soy milk. Why oh why doesn't DD have soy milk? I drive by DD more times than not on the weekends and head to another coffee joint that does have soy - DD coffee is the best in town - but again, they really need to get some soy milk!!! Six stars if this were to happen!
(4)J B.
so very happy they are here! and they are open 24/7! The donuts are great and I love their ice tea!
(5)Kim N.
They have no donuts without milk products. They have no milk alternatives for their coffee and pretty much nothing there for people with dairy allergies except black coffee or tea. My friend was ordering a box of donuts to go and a chai latte. I ordered the hubby an Oreo latte and a tea light ice slightly sweeten for myself. My friend and hubby loved their drinks and donuts. My tea was terrible. It was all ice and sugar. The clerk was very nice and telling us all about herself and her favorite donuts and how she likes her coffees and tea. Well she made the tea the way she liked it not the way I ordered it. I will not be back since there is nothing I can eat there.
(2)Matt B.
We waited about five minutes before getting service even though there wasn't a line. The donuts were stale. One (a glazed coffee cream) was so sugary my throat felt dry after eating it. My wife enjoyed her egg and sausage croissant much more. At least the coffee was good and the bathroom (one stall for each) was clean, as was the restaurant. I'm shocked that they were out of glazed donuts and chocolate glazed donuts. Guess that means they will have to make some fresh ones...eventually....
(2)Mike H.
Olathe has a new Dunkin' Donuts. If you've never been - pretty good donuts, as a rule GOOD coffee! Today I tried the Turkey Sausage Breakfast Sandwich with coffee and I had to add a Blueberry Donut. The sandwich comes on an English Muffin. It seemed to be dry - as in no butter or spread of any kind. The muffin itself wasn't totally devoid of moisture. Turkey sausage was OK not a great deal of flavor. I do appreciate that the egg was fried and actually looked like an egg with pepper on it. Cheese was there but there just wasn't a lot of flavor going on with this sandwich. Not bad but nothing I'll rush back for. Coffee (I add cream) was bitter at first sip but much better as the sips mounted. I do enjoy DD coffee. The Blueberry donut was not overly sweet, had blueberry flavor. I like! Again, if you've not been to a DD but have been to Krispy Kreme and are turned off by how sweet and sticky they are, you will like DD donuts much more. This isn't a large DD. I guess none of them are. I've been to the 151st Street and the 75th Street locations (both on/near Metcalf). The 75th Street store is a good deal larger. This one is similar in size to the 151st Street location. It's new so it is clean and has menus that seem to come alive; steam rising from the coffee cup. I try not to go for donuts too often but I do like coffee. This will be a go to spot for a quick cup of coffee (and donut).
(3)Hannah B.
I want to say I love this place, but I'm honestly to the end of my rope. I come here often and within the past two months they have messed up my order over half the times I have went there. To make matters worse, they have argued with me about what I ordered when I got to the window and corrected them. I order a ice latte, I get a hot latte, I order a medium, they make a large, I order a latte, I get a coffee. The last one is the most frustrating, because that's a $2 difference in price. I would not recommend this dunkin and I myself will not be coming back.
(1)