Very helpful staff that is always engaging and eager to help. Service is quick. Location needs a drive through and is too small to handle the existing traffic. Parking is a bit of a challenge as well.
(4)
Kimmy N.
Average location! Bathroom is a little dirty! Friendly staff and they can make my drinks correctly. That's a that matters! This is a super busy location and they do get a lot of business. They just need a drive thru.
(3)
Ericka A.
We had a number of hours to kill between business meetings and visiting friends, so we stopped into this Starbucks and promptly took over their oversized chairs for about three hours. We only purchased one drink each and were lucky enough that it wasn't a busy day. We didn't need to move and we weren't given any dirty looks for squatting there. I ended up getting a lot of work done and reading a couple chapters from a book I've been meaning to finish. The employees were friendly, our drink order came out quickly, and I enjoyed my Chai Soy Latte.
(4)
T C.
The drinks are made well there and the store is clean and it's enjoyable. I like the location, too. This location has surrounding windows making it bright and comfortable.
(5)
Jennifer P.
Since the +1 was doing an internship in town, we'd frequent this location for some post-dinner coffee and conversation. (True story: we had our first "date" here, and it lasted 3 hours.) Also, because I don't drink coffee made at my mom's place due to the hard water, I only get coffee here when I want it. So, this Starbucks is one I've divided about 1/3 of my S'bux experience to. And, really, we frequent the chain so much that I've joked we need to purchase stock. Normally you can get your drinks fast, but depending on the baristas working, it can get slow. In my experience it's not due to customer volume; rather, it's the attentiveness and work ethic of the barista(s). I went in a few days ago, and the only barista behind the station NOT doing anything productive was socializing with a customer from over the counter. (There was another barista who had his hands full changing out coffees and cleaning equipment.) I stood there...and stood there...when she finally stopped her conversation to ask what I wanted. Then she had HIM get my coffee (which meant stopping what he was doing) and ring me up as she resumed her conversation. To me, that was rude all the way around. Still, not an unusual occurrence from my experiences. I'm probably going to get chastised for this, but in general I find the female baristas at this location are less customer-service friendly and have a poorer work ethic than the males. Very, very weird. There is usually ONLY Half + Half (if any) offered at the lone condiment counter. On most of my visits when I ask them to add Skim, the baristas pour it into a plastic "shot" cup and hand that over with the coffee. (I brought this up when we were at the Streets of Woodfield S'bux yesterday and the barista there thought that was "weird"). I wonder if it's too much trouble to pour in the skim, or if they think it's somehow more efficient from the separate shot glass. Still, I'm not a fan of wasting plastic for naught. This evening when I went in and asked for skim in my coffee, the (male) barista poured it right into the cup. No fuss, no muss, and I was out in a jiffy. Overall it's a large enough to sit down and do work or meet up with friends, but depending on who's working, don't necessarily expect speedy service.
(3)
Stef S.
I love this location. I've had so many issues at the Volo location making my drink wrong on a daily basis, that, even though Volo is closer and has a drive thru, I'd rather drive to Mchenry. My friendly baristas know me by face and have my drink ready promptly. Always a great conversation while I wait! When they ask my husband and I for a name for our cups, we like to give them names of famous (or infamous) couples. But my favorite thus far, is the barista who asked for a name for my cup and I told her "surprise me" - wrote "Beautiful" on my cup. I smiled all the way home.
(5)
Jon E.
This location is one of my favorites! Coffee is always spot on, and the staff here treats you like family:) I appreciate the warm smile and caffeine to start my day!
(5)
Meg R.
The McHenry, IL store is the worst service ever! The specific problem is shamefully the manager "Megan". She constantly messes up my drink order without apology & has even blamed me for ordering wrong. Then she throws (not tosses or place) the cup in the sink behind the counter! I can be understanding and patient with a wrong drink. However, worst of all is her rude attitude! This should be addressed because she is an embarrassment to the Starbucks experience!! I cannot believe that she's the manager by the way she treats customers...never a hello, thanks, or even a smile! I hope corporate addresses this seriously. I am a gold card member who frequents Starbucks nationwide. I'd fire her! There are plenty of gracious people desperately seeking employment!!
(1)
Jenni W.
I love this location! The staff is awesome & super friendly. They know so many customers by name & the atmosphere is very welcoming.
(5)
Chris R.
A small place at the end of a strip mall that has everything you would expect from a Starbucks. The staff was friendly, the bathrooms clean, and the wifi copious. I was there on a Tuesday afternoon and it was very crowded.
(3)
Erin D.
I'd say this is your typical Starbucks but...everyone at this location is always upbeat and happy here. Seriously. And not that overbearing happy - just in general happy. Never had a bad drink here, fast and friendly. And that -- makes a difference!
(5)
RJ D.
as starbucks go, this is pretty much what i would expect from a starbucks located right outside a shopping center. it's tiny. it's got probably no more than 8 tables. a small prep station/cash register area. bathrooms. and now you've had the tour. the baristas were all super nice. they were engaging and nice. they joked with my husband because he couldn't figure out what he wanted. he doesn't really go to starbucks. that's more my jam, so he was just along for the ride. he also is a terrible decision maker, so he held up production changing his mind about 24 times. other people find it cute the first time. *other* people.... find it cute..... the *first* time. .... so anyway. we got our cofffee. had a chat. and went on living our lives. very typical starbucks situation happening in mchenry.
(3)
Charlie H.
Good service and the usual good atmosphere. Wifi available too. A good place to take a break and still be connected, especially if your office is a mobile one.
Philip L.
Very helpful staff that is always engaging and eager to help. Service is quick. Location needs a drive through and is too small to handle the existing traffic. Parking is a bit of a challenge as well.
(4)Kimmy N.
Average location! Bathroom is a little dirty! Friendly staff and they can make my drinks correctly. That's a that matters! This is a super busy location and they do get a lot of business. They just need a drive thru.
(3)Ericka A.
We had a number of hours to kill between business meetings and visiting friends, so we stopped into this Starbucks and promptly took over their oversized chairs for about three hours. We only purchased one drink each and were lucky enough that it wasn't a busy day. We didn't need to move and we weren't given any dirty looks for squatting there. I ended up getting a lot of work done and reading a couple chapters from a book I've been meaning to finish. The employees were friendly, our drink order came out quickly, and I enjoyed my Chai Soy Latte.
(4)T C.
The drinks are made well there and the store is clean and it's enjoyable. I like the location, too. This location has surrounding windows making it bright and comfortable.
(5)Jennifer P.
Since the +1 was doing an internship in town, we'd frequent this location for some post-dinner coffee and conversation. (True story: we had our first "date" here, and it lasted 3 hours.) Also, because I don't drink coffee made at my mom's place due to the hard water, I only get coffee here when I want it. So, this Starbucks is one I've divided about 1/3 of my S'bux experience to. And, really, we frequent the chain so much that I've joked we need to purchase stock. Normally you can get your drinks fast, but depending on the baristas working, it can get slow. In my experience it's not due to customer volume; rather, it's the attentiveness and work ethic of the barista(s). I went in a few days ago, and the only barista behind the station NOT doing anything productive was socializing with a customer from over the counter. (There was another barista who had his hands full changing out coffees and cleaning equipment.) I stood there...and stood there...when she finally stopped her conversation to ask what I wanted. Then she had HIM get my coffee (which meant stopping what he was doing) and ring me up as she resumed her conversation. To me, that was rude all the way around. Still, not an unusual occurrence from my experiences. I'm probably going to get chastised for this, but in general I find the female baristas at this location are less customer-service friendly and have a poorer work ethic than the males. Very, very weird. There is usually ONLY Half + Half (if any) offered at the lone condiment counter. On most of my visits when I ask them to add Skim, the baristas pour it into a plastic "shot" cup and hand that over with the coffee. (I brought this up when we were at the Streets of Woodfield S'bux yesterday and the barista there thought that was "weird"). I wonder if it's too much trouble to pour in the skim, or if they think it's somehow more efficient from the separate shot glass. Still, I'm not a fan of wasting plastic for naught. This evening when I went in and asked for skim in my coffee, the (male) barista poured it right into the cup. No fuss, no muss, and I was out in a jiffy. Overall it's a large enough to sit down and do work or meet up with friends, but depending on who's working, don't necessarily expect speedy service.
(3)Stef S.
I love this location. I've had so many issues at the Volo location making my drink wrong on a daily basis, that, even though Volo is closer and has a drive thru, I'd rather drive to Mchenry. My friendly baristas know me by face and have my drink ready promptly. Always a great conversation while I wait! When they ask my husband and I for a name for our cups, we like to give them names of famous (or infamous) couples. But my favorite thus far, is the barista who asked for a name for my cup and I told her "surprise me" - wrote "Beautiful" on my cup. I smiled all the way home.
(5)Jon E.
This location is one of my favorites! Coffee is always spot on, and the staff here treats you like family:) I appreciate the warm smile and caffeine to start my day!
(5)Meg R.
The McHenry, IL store is the worst service ever! The specific problem is shamefully the manager "Megan". She constantly messes up my drink order without apology & has even blamed me for ordering wrong. Then she throws (not tosses or place) the cup in the sink behind the counter! I can be understanding and patient with a wrong drink. However, worst of all is her rude attitude! This should be addressed because she is an embarrassment to the Starbucks experience!! I cannot believe that she's the manager by the way she treats customers...never a hello, thanks, or even a smile! I hope corporate addresses this seriously. I am a gold card member who frequents Starbucks nationwide. I'd fire her! There are plenty of gracious people desperately seeking employment!!
(1)Jenni W.
I love this location! The staff is awesome & super friendly. They know so many customers by name & the atmosphere is very welcoming.
(5)Chris R.
A small place at the end of a strip mall that has everything you would expect from a Starbucks. The staff was friendly, the bathrooms clean, and the wifi copious. I was there on a Tuesday afternoon and it was very crowded.
(3)Erin D.
I'd say this is your typical Starbucks but...everyone at this location is always upbeat and happy here. Seriously. And not that overbearing happy - just in general happy. Never had a bad drink here, fast and friendly. And that -- makes a difference!
(5)RJ D.
as starbucks go, this is pretty much what i would expect from a starbucks located right outside a shopping center. it's tiny. it's got probably no more than 8 tables. a small prep station/cash register area. bathrooms. and now you've had the tour. the baristas were all super nice. they were engaging and nice. they joked with my husband because he couldn't figure out what he wanted. he doesn't really go to starbucks. that's more my jam, so he was just along for the ride. he also is a terrible decision maker, so he held up production changing his mind about 24 times. other people find it cute the first time. *other* people.... find it cute..... the *first* time. .... so anyway. we got our cofffee. had a chat. and went on living our lives. very typical starbucks situation happening in mchenry.
(3)Charlie H.
Good service and the usual good atmosphere. Wifi available too. A good place to take a break and still be connected, especially if your office is a mobile one.
(4)