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Name: Waffles
Address: 1400 S Michigan Ave, Chicago, IL, 60605
Telephone: (312) 854-8572
Price range: Under $11
Rating: 2.91

Waffles

1400 S Michigan Ave, Chicago, IL, 60605

(312) 854-8572
Store is closed

Waffles Menu

Waffles

Brussels Waffle

Liege Waffle

Waffle Flight

Red Valvet Waffle

Red Velvet Pancakes

Green Tea Waffle

Chocolate Waffle

Mexican Chocolate Waffle

Heart healthy

Pancakes

French Toast

Chedder and Short Rib

Waffle Benedict

Albondigas

Chicken and Bacon

Ham and Cheese

Pulled Pork Hash

Sweet Turkey Crapes
Egg

Omelette or Scramble

Steak and Eggs

Huevos Rancheros Verdes

Plain and Simple

Stead and Egg Torta

Chipped Beef Hash and Egg

Chilaguiles

Waffle Egg Sandwiches
Sandwiches

Short Rib Sandwich

BBQ Chicken Sandwich

Black Bean Burger

Cafe Club

Home Breakfast Sandwich

Waldorf Chicken Sandwich

Burger

Cuban

Grilled Cheese

BLT

Chicken Chipotle Wrap
Salads

Spinach Salad

Romaine Salad

Chopped Salad

Quinoa Salad
Sides

Mac & Cheese

Seasonal Vegetables

Yogurt & Granola

Fresh Fruits

French Fries

Soups of the day

Mini Cupcakes

Fresh baked muffin

Turkey Sausage

Pork Sausage

Breakfast Potatoes

Bacon

Ham

Canadian Bacon

Side of two eggs

Cookie
Main

Soup Of The Day
Salads

Steak Salad

Roasted Beet Salad

Caprese Salad

Shrimp Salad

Caesar Salad
Waffle Entrees

Meatloaf Waffle

Chicken Mole Waffle

BBQ Pork Waffle

Chicken Parmesan Waffle
Entrees

Pan-Seared Salmon

Pasta Parmesano

Taco Platters

Fajita Platters

Pan-Seared Tilapia

Carne Asada

Steak Quesadilla Platter

Grilled Vegetable Platter
Sandwiches

Chili Burger

Short Rib sandwich

Chicken Chipotle Burger
Kids Menu

Man n' Cheese

Chicken Fingers

Grilled Cheese

Mini Waffles

Milk & Cookies

Side Of Fruit

Plain & Simple

Orange Juice

Fountain Drink

Lemonade

Chocolate Milk
Coffee Espresso

Intelligentsia Coffee

Espresso

Cappuccino

Latte
fresh Juice

Freshly Squeezed Orange Juice

Apple Juice

Grapefruit Juice

Lemonade
Hot Tea

Mighty Leaf Tea

Organic Earl Grey

Organic Breakfast

Rainforest Mate

Green Tree Tropical

Chamomile Citrus

Earl Grey Decaf
Iced Tea

Mighty Leaf Black Iced Tea

Mighty Leaf Black Iced Tea
Soda

Coke Diet Coke Coke Zero Sprite Sprite Zero Dr. Pepper

Hot Chocolate
Dessert

Red Velvet Waffle

Chocolate Waffle

Liege Waffle

Healthy Meal suggestions for Waffles

Waffles

Brussels Waffle [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Liege Waffle [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Waffle Flight [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Red Valvet Waffle [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Red Velvet Pancakes [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Green Tea Waffle [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Chocolate Waffle [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Mexican Chocolate Waffle [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Heart healthy [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Pancakes [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

French Toast [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Chedder and Short Rib [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Waffle Benedict [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Albondigas [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Chicken and Bacon [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Ham and Cheese [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Pulled Pork Hash [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Sweet Turkey Crapes [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]
Egg

Omelette or Scramble [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Steak and Eggs [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Huevos Rancheros Verdes [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Plain and Simple [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Stead and Egg Torta [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Chipped Beef Hash and Egg [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Chilaguiles [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Waffle Egg Sandwiches [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]
Sandwiches

Short Rib Sandwich [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

BBQ Chicken Sandwich [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Black Bean Burger [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Cafe Club [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Home Breakfast Sandwich [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Waldorf Chicken Sandwich [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Burger [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Cuban [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Grilled Cheese [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

BLT [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Chicken Chipotle Wrap [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]
Salads

Spinach Salad [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Romaine Salad [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Chopped Salad [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Quinoa Salad [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]
Sides

Mac & Cheese [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Seasonal Vegetables [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Yogurt & Granola [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Fresh Fruits [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

French Fries [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Soups of the day [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Mini Cupcakes [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Fresh baked muffin [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Turkey Sausage [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Pork Sausage [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Breakfast Potatoes [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Bacon [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Ham [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Canadian Bacon [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Side of two eggs [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Cookie [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]
Main

Soup Of The Day [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]
Salads

Steak Salad [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Roasted Beet Salad [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Caprese Salad [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Shrimp Salad [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Caesar Salad [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]
Waffle Entrees

Meatloaf Waffle [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Chicken Mole Waffle [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

BBQ Pork Waffle [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Chicken Parmesan Waffle [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]
Entrees

Pan-Seared Salmon [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Pasta Parmesano [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Taco Platters [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Fajita Platters [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Pan-Seared Tilapia [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Carne Asada [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Steak Quesadilla Platter [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Grilled Vegetable Platter [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]
Sandwiches

Chili Burger [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Short Rib sandwich [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Chicken Chipotle Burger [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]
Kids Menu

Man n' Cheese [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Chicken Fingers [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Grilled Cheese [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Mini Waffles [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Milk & Cookies [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Side Of Fruit [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Plain & Simple [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Orange Juice [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Fountain Drink [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Lemonade [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Chocolate Milk [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]
Coffee Espresso

Intelligentsia Coffee [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Espresso [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Cappuccino [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Latte [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]
fresh Juice

Freshly Squeezed Orange Juice [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Apple Juice [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Grapefruit Juice [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Lemonade [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]
Hot Tea

Mighty Leaf Tea [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Organic Earl Grey [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Organic Breakfast [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Rainforest Mate [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Green Tree Tropical [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Chamomile Citrus [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Earl Grey Decaf [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]
Iced Tea

Mighty Leaf Black Iced Tea [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Mighty Leaf Black Iced Tea [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]
Soda

Coke Diet Coke Coke Zero Sprite Sprite Zero Dr. Pepper [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Hot Chocolate [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]
Dessert

Red Velvet Waffle [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Chocolate Waffle [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Liege Waffle [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

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Write An Anonymous Review

Jon B.

I've decided to re-evaluate my understanding of the word "fluffy". See, the menu at "Waffles" advertises a "warm and fluffy" waffle, yet both my girlfriend's waffles and my waffles had a crunch to them. Crunch isn't a synonym of "fluffly" right? No exaggeration, these were the worst waffles I've had in ages. For the price, I could have bought frozen waffles with more "fluff". The owners should do themselves a favor and go to the Sweet Maple Cafe to understand what "fluff" means. It's cheaper and 500 times better.
(1)
Erika C.

Cute space, nice staff, okay breakfast. I ordered the hash and it was quite tasty, a good choice. My husband had the red velvet waffle it was limp and not tasty, bad choice. Coffee was good service was attentive and the hot cocoa flight was charming. I wouldn't go out of my way to return but if I was in the neighborhood I might return to try the fried chicken and waffles.
(3)
Anastacia B.

I so didn't want to leave the house this afternoon but I was convinced when waffles and hot chocolate were brought into the equation. The decor is nice and modern. We were told we could sit anywhere so we decided on a 2 top and tried to settle on ordering. Everything sounded so delicious it was hard to pick something. But we opted for the waffle flight, short rib waffle, mac n' cheese, and the hot chocolate flight. My sister and I are into sharing so this was going to be a great opportunity. I started with the savory short rib waffle. And it was a really nice combo with the super tender beef and crunchy yet tender waffle. The mac n' cheese was a decent mac n' cheese served in a little cast iron pan. Next round was the waffle flight. I would like to state here that I freaking love flights. Someone needs a Nobel Peace Prize for coming up with this idea. For example there is a Green Tea waffle as well as a Red Velvet. I'm not willing to risk a meal for something I have not even a clue as to what it's going to taste like. With a flight there's minimal risk. I discovered that two bites of Red Velvet was my max and if I had commited to an entire one I would have been less then thrilled. The Liege and the Green Tea were my faves while the Mexican and RV came in 3rd and 4th. Our hot chocolate flights got lost some how and came late to the meal. There were three and they are not worth ordering. There was Dark Chocolate- just ok. Peppermint which had a nice flavor but had been confused with the caramel and had orange peel on top. Don't get me started on orange peel(ranks up there with nutmeg on my gag list) The caramel was fine but tasted more almond then anything. Stick with the coffee. I say it's worth checking out at least once and see if it's your thing.
(3)
Jacob J.

Note: This spot still has too much hype around it, you'd be wise to wait and try it next time. The wait to get a table for Sunday brunch is motherfucking ridiculous. For some time now I've enjoyed the joys of being in my thirties, in my thirties I do not wait long periods of time nor wait in long queues for any establishment and would accept other options. I.e. the wait to get a table here. If it wasn't for my (much too patient) cousins, I would've bounced the F out of here when the hostess mentioned an hour wait. HOUR! On a Sunday after noon. Plus when we returned after an hour to check on the table status she calmly states "another thirty minutes". WTF, I give my cousins the look of, let's bounce! But as luck would have it within an additional ten minutes, she came back outside and told us a table was ready and we could sit. This hostess is a hot tottie but her attitude is shite and she doesn't know how to smile or say greetings. Ugh. Three mouths and three waffles. Looking back, we should have ordered an additional one for the table to share. We did put in an order for fruit as an appetizer which never arrived. The three waffles; waffle Benedict, Red velvet and Mexican chocolate waffle. We each debated why our choice was still better than the others, each wowed in their own ways. Sweetest and most dessert like would have to go to the Red velvet with its cherry compote, cream cheese and candied walnuts. Most savory to mine, waffle Benedict, imagine a "dense, sweet and chewy" waffle topped with eggs Benedict. It was good but I think the filet and waffle Benedict would have been better. What sucked: the time and the waiting. Each waffle arrived one after the other, all a few minutes apart. Second, who was our waiter / waitress and why didn't they make sure we had everything we needed. Service was forgetful. For the future, not sure if I could repeat that kind of wait. Maybe I'd hit it again on a weekday or rainy Sunday. With Yolk down the street and doubly busy, I don't think there could be a relaxed time to score a table quickly. Well, for a Sunday brunch.
(4)
Andrea R.

Waffles? Yes, please. Cold Waffles? No thank you. I met Johnny T in this spacious new restaurant and was psyched to try their waffles. What else would I order at a restaurant called Waffles? If you're going to call yourself "Waffles" you better have some pretty amazing waffles. And this restaurant is missing something very important...warm waffles! We ordered 2 different kinds to split (green tea and the bacon served with fried chicken). They came out cold to the touch (our dining neighbors had the same problem) so we sent them back. The 2nd time around they were warmer, but not hot like I'd expect. And they were tasty enough that we ate every last luke warm waffe bite from our plates. The manager was very apologetic after the first time and even said he was comp us, however; when the bill arrived we were charged for cold waffles. In all fairness they did take care of it as soon as we called another manager over. Most new restaurants have their kinks and looks like Waffles is having a temperature problem. Hopefully they get it under control before winter arrives cause no one is going to appreciate cold waffles in January!
(3)
Tom G.

Two words to describe my experience there today, horrible service! After being seated it took 10 minutes for our server to acknowledge our table. We got our coffee asked our waiter on 3 separate occasions to get some half and half. Finally asked another server and got it. Ordered our food took well over 30 minutes to receive our food, no big deal, however we did not get something we ordered. Our server never came by to check on us, so we could not inform him that we didn't get our waffles. Literally 20 minutes went by and our server finally checked on us! I informed our waiter we didn't receive our whole order and just to take it off our check because we don't want to wait any longer. Leaving to pay the check at the cashier was another experience, there was literally 10 people in line waiting to pay for their meal, get your act together Waffles, I'd take the longer wait at Yolk to get some good service!
(2)
Adoley J.

It's nice to have another good breakfast spot in the South Loop. Had brunch here with my mother recently and we were both impressed. I had a Rue La La deal which included two hot chocolate flights and two entrees. The hot chocolate flights were were OK. Out of the three the hazelnut was my least favorite. It was way too sweet. Other than that I enjoyed the drinks. My mom got a scramble and the ingredients were pretty delicious. They were out of the chicken and waffles so I got the steak and egg torta which was just OK nothing too great. It was sort of messy and the bread didn't hold up well with the steak and eggs. All in all it was a pretty decent meal. I defiantly plan on going back to waffles and next time ordering the waffles.
(3)
Ben B.

Oh Waffles...you were such a delicious, criss-crossed surprise on a hungover Monday morning! From the outside, you look like any other breakfast joint that knows how to sling scrambled eggs and toast. On the inside, you look like any other industrial-style, metropolitan breakfast joint that knows how to overcharge for simple morning dishes. But on the plate? Ohhh my. You were just too good to me. For those of you who don't know, there is such a thing that exists in this world as Waffles Benedict and it exists right here. Two perfectly light-poached eggs atop gorgeous, thick, just sweet enough mini waffles covered in a complex, surprisingly spicy Hollandaise sauce meant to complement a smoked meat of some kind - or, in my case, spinach. UM YEAH. I'll give you a moment to let that sink in. Add to that an ability to make a tasty cappuccino, proximity to museum campus, and you've got yourself a winner.
(4)
Big Brown R.

1. Atmosphere - modern, airy, bright, music playing. 2. Staff - Fantastic, just enough attention without bothering you. 3. Food - Just get here to try everything (Green Tea waffles - A+)! 4. Good place to plug in computer...not too many outlets, but should be able to grab a spot. 5. Coffee was very good and free refills. 6. Will have outdoor seating in the future I believe.
(5)
Abbey S.

Our first visit to Waffles today was good! Used the Travelzoo coupone for 2 entrees & 2 drinks. The juices were good - good flavor choices and they even mix, which our waiter told us when we were asking questions (was not mentioned on menu)! I got the Green Tea waffles, which were pretty good - a bit dry and did not come out very hot, but good flavor and yummy flavored cream topping. The candied ginger and diced pistachio topping was sparse - could have used more ginger especially. Good idea - love green tea anything - but needs to be executed a bit better for me to get excited about ordering it again. My boyfriend got the Waffle Benedict and he said it was good. Good coffee (Intelligentsia!) and Allen Bros. meats used. We were quoted a 10-15 min wait, and it was a bit longer than that but not bad. Service was prompt and friendly. The best part was that it was a hostess's birthday, and they brought in a cake with candles for her and sang back by the kitchen. We thought that was fun, then a while later we were served slices of the birthday cake - what a nice surprise treat! The cake was AMAZING. Bonus :)
(4)
Christina G.

This place will continue to be packed, with wait times up to thirty minutes for Sunday brunch, but will remain mediocre. Why? Location. There's nothing much else around, so when I went to the South Loop to see my friend's new condo, she suggested trying out Waffles since it was a new place not too far away. I can deal with the long wait time, and actually would expect it from a brunch place. No problem there. And actually, they were pretty spot on with their wait time estimate, which was appreciated. While we were waiting, we were brought a blueberry coffee cake to sample, and it was really good. It went downhill from there. We were sat at a larger table that had another party on one side of it. Not my favorite in the world, but I dealt with it. We were asked if we wanted cucumber or lemon infused water, and we chose cucumber. It was really good. However, it was clear their waitstaff was new. We were brought a water carafe, with only two glasses. There were three of us in our party. We were then asked if we wanted coffee, which we all did, but we had no cream on the table. After about ten minutes, I got my water glass and some cream. Not a good start. I ordered the club sandwich, my friend ordered the brisket, and my husband ordered the chicken and waffles. I wasn't really impressed. My sandwich was average at best and was really greasy. They went way overboard on the pickled tomatoes, as that was all you could taste. The menu said my sandwich came with fries, and it did, about six waffle fries. My husband's chicken and waffles came with two tiny pieces of chicken - a wing and a thigh, though he said the bacon and syrup were good. Overall, I just wasn't impressed. I'm sure this place will still get customers because of its location, but I won't be there again.
(3)
Nick K.

The worst breakfast experience ever! First, waited about 45 minutes to get in on Sunday brunch. Once seated, waited another 45 minutes+ for food to arrive. The waffles arrived cold and tasteless ... returned to the server & will NEVER go back there again.
(1)
Josh V.

I went here one Friday with the lovely and charming Erin B., who suggested it. This was still shortly after they opened. The menu is unique here. Unfortunately they don't seem to have their full menu online yet (just a few of their waffles) but there is a variety of items without being overly large. I opted for the waffles benedict (I think that was the name) which was pork, poached egg and hollandaise over a small waffle, times two. Now the waffle was sweet, and the flavor combination of sweet & savory together might not be for everyone, but I really liked it. The coffee was good too, and I noticed when paying that they have a custom house blend from Intelligentsia. The place is moderately-sized, as brunch places go. It's clean, shiny, and modern and I like it, though I suspect it gets quite loud in there when it's full. The service was great! One very minor thing though...they have a little sign on each table saying you can order from this smartphone app called SilvrSpoon. Erin downloaded the app and ordered an OJ, but it never showed up (nor was it on the bill at least). Seems kind of gimmicky anyway. The main reason that I'm not giving 5 stars is that the price is a bit high for the portion size. The savory waffles are around $11-$12, if memory serves. And they probably aren't enough to fill most people up, especially considering that brunch is often two meals in one. You'd have to tack on a few more dollars ($3? 4?) to your meal to get a side of something to fill you up. I really liked my food, and the price is just a bit high, not ridiculously so. It won't keep me from going back, but there's a lot of competition among brunch places and currently there are better values out there.
(4)
Ron R.

I would rate this higher, but I'm a little miffed. Let me explain. What I'm about to write I also emailed to the restaurant - twice. Even though their website says, "Send us a message - we'll send one back!", they didn't bother. Again - twice. Start with the good. Food - very good. Service was good. So what's the beef? My last visit was December 2. I've been there before, and know about the long wait, so my wife and I went there at 9:30 on a Sunday. I parked right in front, on Michigan Ave., and put $2.00 in the meter. Came out at 10:20, and had a ticket waving on my window, which surprised me, since my meter went to 10:40. Turns out that there is no parking, even at the meters, for two hours before, and one hour after, Soldier Field events. That means, during a Bears game, there is no parking on Michigan Ave. between 10 AM and 4:30 PM! I went back in the restaurant and asked if they knew about this (there's a tiny sign on a post 1/2 a block away, nothing on the meters, and I took pictures to fight it, but good luck with the city). The hostess said that she didn't, and I told her she needed to post a sign, and ask people where they parked when they came in (the same restrictions apply for the side streets, without a permit). My email to them made the following argument: Why don't they contact the alderman and tell him how this affects their business? Restricting meter parking during Bears games does nothing to ease neighborhood congestion - residents don't park at meters, and people attending the game don't, either, since you can only stay 2 hours! The Bears play 10 home games a year, most during the restaurant's busiest day, Sunday. I fault the city for its stupidity and the restaurant for failing to even respond to me.
(3)
Lawrence Y.

Wouldn't have ever found this place if it weren't for my Yelp app, woohoo! We were walking down Michigan Avenue trying to find a place to eat, and there was a large crowd standing outside. We walked in and asked how long the wait was and were seated within a few minutes (the other parties waiting were much larger than 2, so I would probably say, it's easier to get a seat with a smaller group/couple). Anyway, we were greeted promptly and asked what we wanted for drinks. What I found funny was that they offered cucumber, lemon (and something else) "infused" water but really it was just slices of cucumber or lemon with ice water. GURL. Anyway, I had the Mexican Chocolate Waffle - delicious! I also had a bite of another waffle that had nutella (yum). But I was eyeing the Red Velvet Waffles at another table - something I think I MUST try next time!
(4)
Mike M.

We went on Labor & it was a train wreck. I say that with the nicest intentions. Our waiter came to our table once, no one cleaned the table so he did. Then it took an hour to get our breakfast. We were told it was the holiday so please be patient. 30 minutes is patient, waiting over an hour for eggs and waffles is absurd. We'd likely still be there waiting for our tab so we went to pay inside. After explaining to the clerk/manager he gave us more excuses and consoled the situation with "we are even double staffed." Clearly then you're not meant to run a hyped restaurant in a major city. The food was unfortunate. Waffles were good but not spectacular. We both asked for eggs cooked a particular way (over easy) and the other was eggs Benedict. Neither was done right. Over-hyped, over priced, and probably soon to be just over.
(1)
Kristen H.

We ventured to Waffles yesterday to celebrate a friend's birthday. With a name like Waffles, you had better live up to your namesake. Unfortunately, that didn't happen here... Our party of four was seated right outside the bathroom which was a major distraction /turnoff for me. It didn't seem to bother the others as much as me, but I'm a little anal like that I guess. Anywho, back to the "experience" or lack thereof... Two of us ordered the Cheddar Waffle and Short Rib while the other two opted for the Bacon Waffle and Chicken Combo. They also ordered a side of eggs. After about 55 minutes, we finally received our food and it was definitely not worth the wait. My cheddar rib duo seemed like it was missing something. A sauce, a side of something, more flavor, more food...something. It was just blah. I was nearly starving so I scoffed it down but I didn't enjoy it at all. However, I will add that the taste portion of short rib was extremely tender. My tablemates who ordered the chicken and waffles weren't wowed either. The "fried" chicken was more oven baked-fried. Their eggs looked a bit dry and starchy to me. Everyone at the table had the same complaint--the portions were too small. Overall, I wasn't impressed and I was still hungry. How do you go out to eat and leave hungry?? That math just doesn't add up! Needless to say, I won't be returning to Waffles. Oh, and the cucumber or lemon infused water that everyone speaks of--NEVER saw it. HMPH!
(1)
Tim H.

Pretty big lines on weekends if you go at the wrong time. I went early and went in without a wait. I will be bake for the great waffles and efficient service. The sweet waffle dishes I tried were great. The savory waffle dish i tried with meatballs was unusual, but good as well.
(4)
Bernadette S.

I am in love with Waffles Liege waffles with blackberry puree. I finally got smart and ordered the blackberry on the side so my waffle doesn't get soggy. These waffles may just be good enough to break my love affair with Yolk's special french toasts. And I know I am giving this place five stars, but I do have to point out one downside - and it is not exclusive to Waffles - what's with the relatively poor service at breakfast places in the South Loop? Regularly it takes forever to get coffee, even longer to get the milk for the coffee, and dishes don't come out at the same time (at there this weekend and 2 people got their food, 5 minutes later, I got my food, and then about 15 minutes after that the 4th person in my group got her food --- how is this acceptable?)
(5)
Pamela H.

I am surprised by any low ratings for this place. We had one bite of our Cheddar and Short rib waffle and knew we were coming back. Our wait was short on a Saturday about noon. The young host was adorable. We were seated at a table where I expected we were going to get the company of people we didn't know and I was right. You can put together your own combos of juices. We went with one fresh squeezed orange juice and it was perfect and to try something new we had apple-ginger. Very tasty. Can a drink taste elegant? So back to the waffle... the cheddar and short rib waffle had a deep, honest, beefy taste - very hearty. We also had the Mexican Chocolate Waffle and whatever the tidbits of crunch were inside it added such a sweet surprise. It wasn't overly sweet like where you would want to wash it down with a tall glass of milk. It was just chocolate enough. Had I had just one I don't know that I would have been satisfied. The two of us split the hearty one and the sweet one as to not have to choose. So next time for sweet we will try the waffle flight and for hearty, probably the albondigas. The owner, Alex, said this is his first restaurant. He did well, very well. I highly recommend it
(5)
Tatiana G.

I do not even know where to begin with my waffles experience at the South Loop location. I had a groupon for two dinner entrees. What I received could hardly qualify as an edible dinner. After trying to go there 4 times, (the hours on the website are wrong) I finally left work early to eat dinner with a friend. When I arrived I realized there were only two people working, the chef and one waitress/hostess/cashier/buss boy. After waiting 20 minutes just to sit, even though there were plenty of seats I should have followed my gut and walked out. Another 30 minutes later I received a menu (which was extremely different the menu online) after debating for a few minutes I decided on a burger with guacamole and my friend got the buffalo chicken burger. After ONE HOUR AND FORTY FIVE MINUTES OF WAITING only my "food" arrived. I took one bite and realized the guacamole was spoiled and that the burger didn't seem thoroughly cooked. I pushed it aside and hoped for a better entree for my friend. His came another 20 minutes later and his and was clearly not cooked all the way (the chicken was wet and slimy and not from the sauce). We pushed both entrees aside and left completely upset, disgusted and disappointed. I would like to state this is no reflection on our waitress. Grace worked her butt off but it is unheard for one woman to fill all those responsibilities with more than 2 tables full. I feel like I wasted my money buying that groupon and would tell any one else not to even bother trying to use it. If I could leave less than one star I would
(1)
Dries K.

Don't take the groupon deal. The flight of hot chocolate is 3 tiny cups of the same hot chocolate with different flavored syrups in them, billed at around $7 per person. These flights don't even seen to be on the regular menu. Entrees for the groupon are limited to around $12. Given you're paying $22 for the groupon I.e. for 2 entrees and hot chocolate, pay tax and tip on the total, the real added value is a cheap hot chocolate with cheap flavored shots. Since the latter is 'billed' at $14, you're almost guaranteed to pay extra for this deal after tip and tax. Food was just OK (ignoring the mold on my fruit cup), service was horrible. Would not go back!
(1)
Brooke B.

Sunday before a Bears game brunch, I think we just missed the rush...were immediately seated at the breakfast bar (by choice). The menu didn't have a lot of options, which I was surprised to see. Was expecting a slew of at least waffle choices. We both got the hot chocolate flights, which were tasters, but barely warm. Had they been warm, this would've been the highlight of the meal. My BF ordered the red velvet waffle, which you'd think would be decadent and rich. He said it tasted like a regular waffle and was just red. Had frozen strawberries and whipped cream on top?? Not for $9! And no syrup. I had the beef hash and eggs. This was more like a skillet sort of platter. But very boring and basic. The potatoes tasted frozen. The brisket meat was very fatty (albeit tender) and the eggs were laid on top. It wasn't seasoned or garnished. Even some cheese or something gooey and creative would've made this a better dish. Service was good, although we had like 3 different servers. One thing that bothered me about the breakfast bar was watching the kitchen staff fill up from large plastic jugs into smaller containers, I think for the waffle batter. This is something that should stay always in the back of a kitchen. Was an appetite killer. Our bill came and was just over $36. Had I not had a Travelocity deal, I would've been kind of pissed by this, as our breakfast was nowhere near worth that price. When you have Yolk right down the street, I think this place will find itself struggling in a matter of months. Skip it. Too many other brunch places within walking distance.
(2)
Hope B.

We had a long wait here for our table, then we had a long wait for our food. Admittedly it was a weekend around 11am. By the time it came, I was really hungry. My waffle flight was good, but not amazing, and kind of small portions (like I said, I was really hungry). My husband had an omelette, which was good, but not the best I've ever tasted. We left thinking we would be hungry again in an hour or too. The wait for our table and then at our table really was long, and the service was not great, but not terrible. I probably wouldn't go out of my way to eat here again.
(3)
Terris A.

As a self professed brunchie expert here in Chicago, I will give this place 3 stars. Nothing that blew me away but nothing negative either. The huevos rancheros were decent- beans were seasoned just right. I also had the waffle flight which I was glad I got- nothing to rave about any of them. If I had to choose, it would be the Mexican Chocolate waffle. Also for a brunch place, it didn't seem very warm and comfortable. The decor and ambience is cold and a bit stark. I will probably give them another try because they are opening up a new location only a few blocks away from me!
(3)
David M.

On the first day of our attempt to try out the place with groupon, we contacted the restaurant in advance to make reservation for 6:30PM as the groupon stated that this is a dinner for two. It took at least 10 calls to finally able to speak to a staff member. Their voicemail message states that they're only open until 3PM daily, even though website states that the restaurant is open until 8PM. When we finally got to a staff member, we were told that their kitchen closes at 6:40PM and he did not agree to make reservation for us. I told the staff member that we will try again tomorrow for something earlier at 5:30PM. He immediately told me that there's no need for reservation for 2 people. The next day comes, we called ahead of time and was informed that they will be open until 7PM and that we do not need reservation. We took the train from the city and arrived at the front of the restaurant at 5:30PM. The restaurant is closed. There's still staff member inside the restaurant cleaning up and just stared at us. None of the staff members had to audacity to come outside and speak to us to let us know why they're already closed even though they're supposed to be open til 8PM. As we waited, hoping for someone to come out and let us know what is going on, a group of 8 people came to the restaurant and found out that it's closed. One of the group members called ahead and made a reservation for 8 people at 5:30 and the restaurant is closed. Again, the staff members looked through the glass door and continued on with their clean up without any communciation to all the patrons waiting outside for an explanation. At this point, we are not interested in coming back to this place ever again as it appears that their daily operating hours change based on what they feel like.
(1)
Taeler H.

There were a whole lot of mixed reviews on this place so I had been fighting the urge to try it and I finally broke down and bought a livingsocial deal for breakfast 8-2. We walked in and it was pretty packed, but luckily we got the last open table for two. Someone came and greeted us right away, which I later found out was the manager. Our waitress came over shortly after and we had looked over the menu and everyone around us had a plate that looked delicious. I ordered the Brussels waffle and my fiancÃ© ordered the waffle sandwich with eggs, bacon, and whole wheat waffles. Everything looked really good. I asked the waitress for hot syrup and started to dig in. The syrup wasn't hot and tasted funny, it was thin and wasn't a good syrup. And the waffles weren't hot either. I told he waitress and she apologized and took it back. She then came back a few mins later to report that the kitchen is backed up and it'll be a while before I get my waffle. I was disappointed and my fiancÃ© wasn't impressed with his food either. The waitress came back with three plain waffles, which were not brown like I asked for when I ordered my original waffles, and it didn't have powdered sugar like the original ones either... I didn't wanna complain again so I started to eat and the waffle was hot... But it was absoloutley flavorless. It tasted like nothing. The Communion waivers at church taste better than these waffles. I couldn't make sense of it. My fiancÃ© went to talk to the manager who offered to take it off of the bill and I appreciated that. But I won't be back. Apparently looks are deceiving when it comes to this place.
(2)
Alana T.

I've been to Waffles twice. The first time, I was blown away. The 2nd time, more recently, not so much. Again, I ordered beans eggs and rice and it's supposed to come with Tortillas, but it didn't. The last time I ordered it, it was spectacular. This time, it was good, but no Tortillas. So, I asked one of the waiters, "I thought this came with Tortillas". He said, "Oh, let me go and check if it still does". He didn't come back with a response for me. But, I'm almost done with my meal, and he comes with a saucer with 2 corn tortillas. Like, why didn't you say something to me? Give me a status update on the bread, MAN! Do I blame him? Nan, but SOMEONE needs to be blamed. What's mostly upsetting about this is they were just going to let me pay for a half-assed plate of food thinking I was some unknowing soul. Well, GOTCHA! My cousin ordered the Waffle Sandwich...umm..yeah... eggs and meat in between two tiny waffles. I can make this at home EASILY with a little thing called...EGGO! My cousin has a serious problem. She will probably get upset for me telling you guys this. But, it is a problem of hers. She has a SERIOUSLY never satisfied sweet tooth. Stay with me, there's a point. Well, she really wanted to try the Red Velvet waffles. So, I ordered a serving for us to share. 2 waffles came to us with the cream. I REALLY enjoyed them. I REALLY DID. My cousin? Not so much! These are not red velvet waffles. These are red waffles that are sweet. They taste NOTHING like Red Velvet, but they are good. So, of course, this was a disappointment. They need to change the name. I tried the Liege waffle last time I was here. I thought it was DIVINE! Waffles has been around for a while now. In that location, they have to get better with execution. Folks like eggs and meat with their waffles. up the price 2 dollars or something and include that with the waffles. 4 dollars for 2 eggs is CRAZY. I really do hope they get it together, because I just can't deal with inconsistency with my food. It upsets me! I'll give them some time and update my review accordingly...if necessary.
(3)
Sarah C.

I'm sorry three star and below folks, you've got this one wrong. Waffles is pretty awesome. Of course, you'll have to hit it up early ( I arrived around 9 a.m.) especially on a Saturday! I heard there was a place that served chicken and waffles. Immediately, I had to try it out. Originally from Chicago, I now live in the south where deep fried and sugary are two household terms. The chicken and waffles truly delivered especially because it included my third favorite ingredient, bacon. I know gluttony is a sin but after a night on the town really could anything else satisfy. I think not. Really great flavors. The red velvet was also ordered (not by me, judgmental much?) and deem sweet and delicious. Service was speedy after we informed our server that we had a plane to catch and we had to be out in under 45 minutes. We were. In summary, just yum!
(5)
Cara Y.

Was very excited to try this place with a group of friends. Unfortunately, very disappointed. The only thing that was decent was the waffle egg sandwich. We ordered the waffle flight and I can honestly say not ONE waffle was tasty. Ironic for a restaurant named waffles.. Will never return.
(1)
Kimberly T.

I went there for brunch recently with a girlfriend. We went there about 11am with no reservation...the wait was not too long, about 20 minutes. The process was fairly high-tech I must say, as they text you when your table is ready and the host takes your name and party info on an I-Pad. Anyway, the menu looked fairly good...nice selection of waffles and various skillets available. The food was ok, didn't knock my socks off, but I would have definitely been back if it wasn't for the last few minutes of our time there. We had been there about an hour and 15 min, so not long in my eyes. Our server actually asked us to leave as people were waiting for tables!!?? I have worked in restaurants in the past, and am definitely someone who enjoys eating out, but never in my life have I been asked to leave, ESPECIALLY, since we were not there for a crazy amount of time!! There are too many excellent places for brunch to go in the Chicago area for a restaurant to treat their patrons this way...Will not be back.
(2)
Gelenis D.

We almost did not try this place because it only had three starts. We disagree, the waffles are excellent, crunchy and tasty. We also love the freshly squeezed orange juice. The service was nothing special but it was ok. Will definitely come back.
(4)
Chantriese F.

I went with a Groupon with my daughter. First the first waiter had an attitude and so I asked the other one if he could wait on us. He abliged. I had the chicken and waffles. Ehh... The waffle was different but what through me off was the syrup that comes on it already. It had a funny almost diet after taste. Plus it was spicy. If I knew it came that way, I would've requested it on the side. The chicken was juicy, but could've been seasoned a little more. My daughter had the red velvet waffle. It should be called the strawberry waffle instead. Its only red in color but not that cocoa flavor you tend to get with red velvet. But still good. the bacon,eggs, and potatoes were standard. Overall, I would return if someone else it treating.
(2)
Stephanie L.

Went on a Sunday afternoon and had about a 50 min wait. They text you when your table is ready which is nice to be able to wander around the neighborhood a bit beforehand. We were seated outside and only saw our waitress a few times during the course of our meal. She was really nice when she did come by, but I think they sort of forget about the outside tables. Ordered the cheddar & short rib waffle while my friend order the chicken waldorf sandwich. We had the Groupon which included two specialty drinks so we tried to order apple juice, but they had run out of both apples and oranges... Waffle was good, but the portion is pretty small--it's one standard size waffle cut in half. The short rib was tender and had a fairly generous portion, but I was still hungry after I finished. The chicken waldorf sandwich came with seasoned waffle fries and both were ok, but I would go with a waffle while you're at a restaurant called "Waffles". Overall the place is good, but overpriced. I enjoyed the meal because it tasted good and was only $18 with the Groupon, but paying the full price of $35 for two entrees and two juices isn't worth it.
(3)
Suzi M.

My breakfast at Waffles was fine. I guess I didn't fall in love with it as quickly as everyone else seems to have. They space is very high and open, which equals very noisy. We got seated at a communal table with two other families and the loudest fathers I have ever been around (but that's a side note). I tried the liege waffles with strawberry and didn't care for them that much. I would try something else next time. My husband was very happy with his cheddar waffle with spare rib and my mom liked the ham and cheese. I need to go back and try something else and hopefully go when it is a little less crowded and noisy.
(3)
Melinda V.

I really wanted to like this place. The concept is great, execution... not so much. My boyfriend and I decided to get lunch and a waffle for dessert. I ordered a salad. It came to me brown, wilted and with slimy black pieces of lettuce, an uncooked hard boiled egg included. I grabbed our waitress, showed her and said I would like to order something different. She takes the salad and brings me another salad. Ummmm... I wanted to order something different, but obviously what I want is not going to happen. The second salad is (less) wilty and brown, still not fresh or crispy. Not even close. There is another uncooked hard boiled egg. The yolk is not cooked through and looks as if it has been sitting, pre-cut, for quite some time. She tells me it is a soft boiled egg. Yeah... I have had soft boiled eggs. They are served hot and typically in egg cups, the yolks are runny. If someone screwed up their hard boiled egg cooking times, DON'T SERVE THEM! Lunch sucked. We expected dessert to be better. The place IS called Waffles after all. The waffles should be great, right? Wrong! Wow, were we dumb or what? We actually stayed for the worst part! Chocolate hazelnut and banana waffles. How can you screw that up? The description of the waffle itself was so far off it was in another time zone. What was supposed to be sweet and caramelized was doughy, yeasty and RAW on the inside. Served cold, with cold (gross) chocolate hazelnut spread and a mushy banana. How can you screw up anything that is choco-hazelnut?!!! That in and of itself is quite an achievement. Our waitress was nice and my salad was comped, but when we told her we hated the waffle, that it was inedible, we got a shrug. We didn't eat the waffle and left still hungry. Total bummer.
(1)
Christina B.

It wasn't revoluntionary but it was nice. We went on a Sunday morning and it was completely packed. The wait was quoted as 20 min but it was more like 15. There's not much room to wait and you feel guilty crowding the tables nearby trying to eat. I got orange juice that is touted as fresh squeezed...I believe them but it was fresh squeezed from an unripe orange. The orange juice was more like yellow juice. I got the mexican chocolate waffle and it was good. Not overpowering in flavor...it was fine. The bill was kind of steep and the place was loud. In the end...I liked it but it wasn't enough to pull me back in. I may come again...but it's not a must for me.
(3)
Emily P.

The wait on a Sunday morning was 40mins at 12p. Though Sunday morning waits are usually long at hot brunch spots in Chicago, they did try to accommodate everyone efficiently. Our table tried the Green Tea Waffles, the Liege Waffles, the Pork Sausage, Smoked Bacon, and an Omelet with Sauage, Mushrooms, and House Potatoes. The Green Tea Waffles were very light and gingery. The fresh whipped cream was a delightful touch. My favorite was the Leige- a sugary center that made it slightly chewy and covered with strawberries and syrup, and a dollop of that intoxicating whipped cream. Yum. The scramble was decent- as far as breakfast goes average as any place, nothing mind blowing. The Pork Sausage was a real hit. Juicy, full of flavor. Definitely filling and hedges off the sweetness of the waffle sugar high.
(3)
Jon C.

Shouldn't be so critical but this place really sucks. Walk to Yolk or go to your nearest breakfast joint. The server was awesome but couldn't help the food coming out of the kitchen. The worst breakfast I ever had. Chicken was bloody, my partner's poached eggs weren't cooked and the waffles were cold and tasteless. DONT WAIT IN LINE FOR THIS PLACE.
(1)
Blythe Z.

I was so sick after eating here. It was a hot day and I walked to Yolk from my Apt. near bye - but there was a 45 min wait, so I walked a little further and got right in at Waffles. The table was by the window and it was pretty warm inside. It was warm in the restaurant our entire meal, I thought at first it was from walking there but it never really cooled down. Hard to eat when it's humid and hot. I had the Waffle Benedict per our waiters suggestion, and it was a mistake. The pork shoulder was fatty, and the waffle was cold, one of my eggs was totally under-cooked. I didn't complain ate it and felt sick the whole rest of the day. My mistake. I did buy a groupon, and will give it 1 more try, maybe try a sweet waffle instead of savory. I hope my next trip is better.
(2)
Samantha H.

I'm actually surprised by some of the reviews on this page. Yes, Waffles is new and I'm sure there are still some kinks to work out (particularly during their first weekend rush), but we went last Friday so one week after they were open. There were people in there about half full. But since I did read reviews saying the food took a long time to come out, I actually timed it. It took 9 minutes from the time we ordered until the time the food came out. So I definitely did not experience any delays. My husband ordered the Mexican chocolate waffle, which he was obsessed with and I got the waffles Benedict. It was awesome!!! I could eat the hollandaise and pork shoulder by itself all day long. The waffles themselves are a bit sweet, so if they used some savory ingredients, maybe a black pepper waffle, or something, it may be slightly better. That totally won't stop me from getting it again! I'm all over the choice of lemon, cucumber, or plain water. Might not sound like much, but I love me some cucumber water! Oh and they have old school coke fountain glasses with fountain coke... need I say more?
(5)
Evelyn R.

Never got us the water. Hash did not come out crispy as I asked for it, and sent it back out and still came back soft and hated it. Mini waffles were good, but that's about it. Service was quick but no thought behind it and they keep forgetting the details. Second time coming, and not coming back
(1)
Emily C.

LOVE the gluten free waffles! Thanks for adding it to the menu! Also cool that there is no funky upcharge for getting gluten free. Nicely done, Waffles.
(4)
harry l.

I've eaten here twice previously, and yesterday AM was by far the worst experience. Here goes: **No water for about 6-7 minutes after being seated, along with an insincere apology for the wait. (She obviously noticed that we had waited quite some time, if she apologized, right!??!) **Thanks for the apology--but like I said, it means squat when......there's no coffee refill until I finish my entire child's-sized-portion waffle benedict!! I asked for more coffee first chance I could find someone (happened to be the server who brought our food to us), even though my cup had been empty for quite a while. **At least 10 minutes elapsed between the time I asked for more coffee, to actually receiving the freshly picked, roasted, and brewed coffee. **They proceeded to try and rush us out of there, when they were no where to be found when you actually needed service. My plate was taken as soon as I put my fork down from the last bite! **Icing: cashier was rude as hell! For the record, just because tipping is expected on the original amount (before promo certificates are applied), doesn't mean that you need to PHYSICALLY point that out by handing me back to the original receipt and pointing your ugly stubby finger to the original total! Tipping is a statement, first and foremost. If your service sucks balls, and it apparently does quite often at Waffles, as other yelpers have attested, then the tip WILL be indicative of that. But thanks for POINTing out the "expected" tip to me like I just got off the boat--not that Mr. Stubby Fingers did a damn thing for the tip anyways...in fact, no one there really did, for that matter, unless you count clearing the plates away to get you outta there... Here's a tip from me, with my beautifully trimmed middle finger extended towards your door: "Hire more servers for weekends!!!" And with my index finger pointedly tapping at the side of my head so as to gesticulate that you lack a brain, "Last I checked, breakfast spots are exponentially busier on weekends than weekdays. Duh!"
(2)
Angela T.

I am a giant waffle fan in general. Waffles has a few types of waffles, Belgian and Liege styles. While I love a good Liege waffle, I ended up getting the Abondigas: spicy pork and lamb meatballs with a savory asiago mint waffle. While I didn't find the meatballs spicy, I thought the balance of flavors and textures between the tomato sauce, the tenderness of the meatballs and the crispness of the waffle were on par. I sat at the counter on a weekday at lunch, so I didn't have any issues with service.
(4)
Stuart T.

Waffles offers a modern breakfast cafe and unique original waffle options, ranging from Mexican chocolate waffles, green tea, red velvet, and Bacon waffles with chicken to name a few. I tried the green tea waffles and breakfast potatoes.
(5)
Christine T.

I was excited to have Waffles in my neighborhood as a brunch option since it's an easy walk from home and is a bright space with a separate private room that would be fantastic for those larger family meals. While it wasn't terrible, it wasn't great and I don't feel at all eager to return. Service: Host was nice, server was friendly, helpful and efficient, expos were fine. Unfortunately, it seems that the female at the register didn't seem like a person who wanted to be in a service-based industry. While she didn't do anything overtly rude, we didn't receive a thank you for coming, a smile or anything. I don't expect a hug or anything, but it came off odd. After we left, my husband remarked that if he were an owner, he wouldn't want a person like her being the last impression at my restaurant. Food: Ok. He ordered the steak torta, which was strangely bland and came with potatoes that were cooked fantastically (crisp on the outside, soft on the inside) but were also salted too little or not at all. Even the sauce accompanying the sandwich was in his words "bland". I ordered the cheddar waffle and short rib, which was tasty enough (and not underseasoned), but it was not a must order again dish. I think if there is a next time, I would try a sweet waffle dish. The hot chocolate flight was very meh to me as well. There was way too much whipped cream, so much that the taste of each of the hot chocolate was lost. I would definitely not order this again (and for no less than $6.95 for the flight). I think that our experience was very consistent with the other lukewarm to not so good reviews.
(3)
Keke T.

The food at this establishment is awful, I had waffles with turkey sausages and my mom had waffles with chicken. The waffles were not hot and they were nasty, even the syrup isn't tasty at this place. My mom chicken still had flour on it. Please dont waste your time or your money going here.
(1)
Omar D.

My family and I had brunch on Sunday, August 21. I asked for coffee and was not offered cream or a spoon. By the time I received the cream and the spoon the coffee was lukewarm. I ordered the chicken and waffles and the fried chicken did not look like it was cooked. My wife and son ordered the Brussels waffles with strawberry rhubarb on the side and of course it was all over the waffles. My wife ordered crispy bacon and the bacon came out undercooked. Also, they give you half of a waffle vs. a full waffle. One bright spot, the sausage we ordered was spicy and excellent.
(2)
Judith M.

nice place, with an interesting menu (at least they are trying something different). Every time we have gone the service has been slow and usually there is a wait (maybe because they are so slow?) but overall it is fine and an alternative to Little Branch. Everything I've tried has been great (Cheddar and Short Rib and Waffle Benedict) but my husband was less impressed with his Cuban Sandwich although he liked the Corned Beef and Hash. They were out of the Chicken Bacon thing last time we went. Very casual with ok prices.
(3)
alli K.

Awful.awful.awful. When we arrived we were told the wait would be 15-30 minutes. I was surprised because although the restaurant was full, there didn't seem to be a lot of people ahead of my party on the list. Then we realized that the hostess was sitting people that came in after us before we were seated. It was infuriating. When we finally were seated, we were given a picnic table basically. It felt like I was in a high school cafeteria all over again. Overall the service was so inconsistent. Some tables were given cucumber water carafes or lemon water carafes. We had to ask for water and the waitress just simply poured water into glasses for us and didn't give us a carafe. There is also communal seating, which means other parties could be seated at your table as well. The waitress ignored the people at the other end of our table for 10 minutes. The food was not worth it. $9 for a little waffle? Ridiculous. It wasn't even that good. I also think if you want to pride yourselves on waffles you should have more of a variety. A whole wheat waffle would be nice, or something a little healthier. My mom pointed out there was more butter on her plate than waffles. My friend ordered an omelet and toast and recieved no butter at all. It was impossible to flag down our waitress. Whenever a customer tried to get her attention she would say, "Hold on". We were never offered drink refills either. The seating and atmosphere is not very relaxing at all. I definitely think that if you are looking for brunch in the South Loop head to Yolk, Bongo Room or White Palace. If this place keeps up with their awful service and overpriced food they won't last long.
(1)
Amber P.

Used a Groupon last week for Thursday brunch and loved the place. We called ahead for the free garage parking and got a personal escort from the car through the kitchen to the dining room. Man who greeted us(Jose', I think?) was super friendly, even shook our hands. Dining room wasn't crowded, we were there about noon or so, and it was a week day. Server was very friendly and attentive. We ordered the chicken and waffles and a liege waffle. At our servers suggestion, we got the liege with banana, hazelnut, and Nutella. YUM for both! The chicken was crispy, juicy, and well seasoned, the waffle just the right amount of light and fluffy. The liege is a much more dense waffle and the suggested banana/hazelnut combo paired perfectly. The hot chocolate flight was delicious, but I would stick with the caramel hot chocolate. It was so rich and creamy! Can't wait to go back!
(4)
Craig H.

Get in here! Fantastic new addition to the South Loop. The short rib waffle was stellar as well as the spicy chilaquiles. Cucumber infused water is a fantastic idea. Got here when they opened and the place was hopping within 10 minutes. Excellent service.
(5)
Lauren H.

Went during the week, right before the holidays. My party (of 2) were seated in a private area for 12. We were given a remote and were told we can change the channel on the TV. Good service and good food. Don't go in there expecting normal waffles though. The menu is good....just a little weird! I had the waffle/eggs benedict with braise pork. Good ....just weird!
(3)
Kyle H.

We sat at the counter in favor of waiting in line and I was not sorry. The stools are comfortable and you get to watch the waffles come out of the kitchen and get all dressed up right in front of you. I had been looking forward to going just because they have leige waffles as well as brussels (are these the same as belgian waffles? I figure they must be - they seem to be the same and Brussels is in Belgium, after all...) - and I feel like most places only have Belgian waffles, which is why I rarely get them. Nothing against them, I'm just tired of them. Leige waffles are the kind that are denser and not as thick, and I LOVE them. I got the waffle benedict, which used these waffles as the starch and then had pork, poached egg and hollandaise atop it. It was quite good, although I found the pork to be lacking a little in flavor, perhaps could've been remedied just by a bit of salt. Benjamin K.R. got the short rib waffle, which he didn't seem to like as much as mine, but I really liked it. We should've gone dutch on those two items, but oh well. My mother got a scramble, and their breakfast potatoes are the bomb. Too many places seem to shy away from deep frying their potatoes, and I think this concept is ill advised. Everyone likes their breakfast potatoes better when they're crunchy on the outside and soft on the inside (I mean...right? I don't want to put words into anyone's mouth.) and deep frying them is the perfect way to accomplish that. The sweet dish we got to share (red velvet waffle) was definitely the highlight. Strawberry creme anglaise, is that what that delicious concoction to the side was? I don't even care what it was, it was to die for. The space itself seemed a little cramped, but they must be busy constantly, considering that we came before 11am (so before prime brunchtime) on a Saturday (not a Sunday) and there was still a line out the door. Our service was nothing special but also nothing bad. She was obviously busy, so there were no frills, no "I'm so-and-so and I'll be taking care of you", which is absolutely fine by me. But she gave us several walk-bys and definitely kept our coffees full, and that's all that matters to me. I definitely have nothing against going back, but I do hate the South Loop. What a congested parking nightmare. Waffles needs to take a page out of Yolk's book and open locations in other neighborhood (although Streeterville and River North aren't much different than the South Loop, but oh well).
(4)
Dana D.

Wow, what a waste of a brunch on a day off. First of all, for being called Waffles have more than a few waffle choices. My friend and I spilt the flight of hot chocolate because that's what people seemed to enjoy according to reviews... Well the hot chocolate was barely warm and the cups held about 2 tablespoons of liquid. The waffles were bland, cold and small plus no sides. I'm a tiny girl and I wasn't even close to being full. Take my advice stick to Yolk.
(1)
Craig N.

The waffles are amazing and the service was great. The only problem is that they give you ONE waffle. A delicious waffle but a single waffle. Not worth the money, walked away still hungry.
(3)
Jason G.

Incredible brunch! Ordered the pulled pork Benedict and it was great - highly recommend it. Service was fast and friendly. Would go back again.
(5)
Michael O.

I came here with my girlfriend and her 8 year old son, Maxwell. They were all out of waffles. Chocolate milk was good though.
(3)
Jeanne R.

Finally, life is coming back into an area that has witnessed a lot of business closings in the last couple of years. The developer of the 1400 S. Michigan building, where Waffles now resides, never poured the concrete in the retail spaces; since 2008, it has been just a depressing view of dirt and beams as you walk by the windows - until now. Wait time: It was the morning of the Chicago Triathlon. We (and many others) waited outside in the seats provided for about a 1/2 hour. Service: While we waited outside, servers came out and offered samples of crumb cake and some other delicious creamy chocolaty baked good, and offered everyone water and coffee if they liked. Nice! We were seated at one of the communal tables and it was fine and not at all cramped. Although our waiter never messed up our order or anything, he was "interesting". We figured he must have been severely hung over based on the look on his face, his general air of "zombieness" and lack of speech! He didn't offer us the cucumber or lemon water, and we had to ask for water refills. Someone else brought the excellent Intelligentsia coffee and made sure of refills. We had to ask for salt and pepper, but received it promptly. It took us about 15 minutes to get our food, which I didn't think was unreasonable, especially considering how busy they were. Food: As excited as I was for this new brunch place to open, I was skeptical. Traditional breakfast/brunch fare is not the focus of the food. I admit I was tempted to play it safe and order either the "Plain and Simple" which is 2 eggs, bacon and toast, or the "choose your own 3 ingredients omelet ", but I resisted, and am definitely glad I did. I tried the Waffle Benedict (liege waffles, roasted pork shoulder, poached eggs and aleppo hollandaise). When the food arrived, I thought it might be a bit pricey ($11.95) for the amount of food received, but I was wrong. It was perfect. I was full, but not "unbutton your pants, need to nap" full. The waffle was somewhat sweet, but not overly so, thank goodness, and the rest savory. Yum, yum and yum!!! My friends were happy with their orders as well: the omelet with fresh ingredients that were chopped to a good size and mixed in well to get ingredients in every bite. The chicken and bacon waffle (while it can never beat the original Roscoe's) was good; the chicken was tender and lots of bacon. And finally, the cheddar and short rib waffle. The braised short rib, scallion and syrup mix was awesome, although the cheddar was a bit absent and the syrup was a bit sparse. Additional syrup was provided promptly upon request. General: Parking is easy. Close to public transportation (#3/#4 bus, and Redline) and it's easy to get to by bike after a lake front ride. Considering Waffles has only been open 12 days, and this is only the 2nd weekend open, I think they are doing a good job of working out the inevitable kinks that take place in any new restaurant trying to figure out its groove. Glad they do have simpler breakfast items to choose from and salad and sandwich options as well, as I know I'm not always in the mood for big breakfast or even breakfast at all. Definitely want to try the Pazanella salad and/or the Cuban sandwich next time I go back. I will go back!!!
(5)
Glenn L.

The food was awesome!!!! Definitely try the "Benedict Waffles", absolutely delicious! The potatoes are amazing and the perfect treat for anyone nursing a hangover!!
(5)
Jennifer R.

Yes its kinda small and busy. Yes the prices are a bit steep. But the braised short ribs and cheddar waffles were to die for. Hands down the best breakfast Ive ever had!
(5)
Gail I.

I was torn between giving Waffles 3 and 4 stars--because it was somewhere between the two--and I feel like I might have had the optimal experience possible there. I came for lunch on a Monday'. There was no wait, and it was not necessary to set up communal tables. I also think that I might have been waited on by the owner or manager--so service was excellent. Very good coffee appeared immediately--as did (my choice of) cucumber water--(very refreshing--and probably--by itself-reason for that 4th star). I ordered a "scramble" with sausage, spinach, and gruyere cheese. The eggs were gently scambled and not overcooked (unlike those at Yolk--which were a dry dense disk). The spinach was plentiful and seemed fresh, the sausage was tasty. There was less cheese than I would have liked--but it was good and the portion was more than I could eat. The only downside was that the cook liberally sprinkled red pepper (either flakes--or maybe chopped dried pepper-since there were some seeds) throughout the eggs. They were hot! It wasn't -quite-enough to be unpleasant and the cucumber water took the bite out--but it wasn't what I had asked for. There was hot sauce on the table if I had wanted heat. It was strange. I did have the feeling, though, that I could have asked for a replacement and it would not have been a problem. Also, the potatoes were fantastic!!! As a diabetic, I really shouldn't eat potatoes-but I couldn't resist. They were cooked in something mixed with bacon grease--and were wonderful chunks that were perfectly crisp on the outside and creamy inside. Outstanding! The choices all seemed a little over priced. Everything would have been more appropriate at $2 less--but it was all satisfying.
(4)
R B.

We were excited for a new breakfast place in the neighborhood. Great location a bit further south on Michigan Ave. and closer to home than the places just North of Roosevelt, what more can we ask for? The decor is nice and at 9ish on a Saturday morning we were seated within 5 minutes; 2 adults and 2 kids. They haven't developed a kid's menu yet so we opted for our kids to split a waffle and my husband and I ordered a waffle each and a couple extras. (Moms & Dads, they told me they are getting a changing table in bathroom but it isn't there yet). When our food came I was surprised to get exactly one 8-10 inch square waffle cut in half with a dollop of whipped cream and that was it. The portions are pretty small for the price and don't come with anything other than the waffle itself and whipped cream and some sprinkles. Seriously?! $8-10 for that? We were a bit taken aback by the price to portion size ratio and walked out having spent $50 for a family breakfast (3 waffles, 2 or 3 sides and 1 coffee). A bit expensive for a place to visit every weekend. The service was OK, my food came a minute after we ordered (almost too fast) and the rest came a few minutes later. It took a while for a refill on my husband's coffee but in general the service was OK maybe even a bit rushed but that must be because they were trying to turn over tables quickly. It will be a while before we go back again but I'm not saying never. I'd love to see some adjustments to the menu offerings and pricing.
(3)
Alan M.

I regularly eat breakfast out. What a great find this was for me. Menu is limited - unless you want waffles. No oatmeal, bagels, etc. What they had was as good as I've had anywhere and they certainly had more then enough. I'm eager to go back and try it again.
(5)
Laneka G.

i was here on friday around noon. i purchased the groupon for two entrees and two hot chocolate flights. i first came in to ask for change for the meter and was told there was little place i could park for free, horray! we were seated right away, we were served water with cucumbers, we both went with chicken and waffles. the waitress seemed a little aloof and we had to ask other waiters to send her over. the chicken was so good perfectly seasoned and fried, moist and juicy. the waffle was also very good light crunch outside and soft inside, married with the bacon and onions it was perfect. jus enough syrup thank god because i didnt want to pay for more. the hot chocolate flights was good, mint had little candies grinded up to almost like a powder with whip cream, i enjoyed the topping, plain hot chocolate nothing special just some whipped cream added on top, the caramel was good a few swirls on top of the whipped cream. now considering they use store bought chocolate milk they should make more creative flights. they had a few other waffles i want to try so i will be back during the week again to avoid the crazy weekend rush
(4)
Agnes Z.

I love this place. A few reviews here complain about the food and/or service. I understand every place can have a glitch, and maybe they were just the unlucky few that it happened to. Personally I've been here many times, and I keep coming back. In my opinion they have one of the BEST WAFFLES I've ever had. They are the perfect crispiness and flavor. I love the fruit that comes with it. I really like them all, with the Brussels Waffles with strawberries or blackberries leading the way. Albondigas and Chicken & Waffles are also really good if you like them savory. I think their omelets are also amazing. They are not grease (like some of the other breakfast places in the southloop) and they come with a side of these baked/fried little potatoes that are the BEST POTATOES on earth! Oh and let me not forget the delicious hot sauce they have on the tables. You must have it. Regarding the service, well it might not be their strongest part, but they are always nice, fast enough, and compared to some of the other breakfast places you really can't complain about them. The wait? Well all breakfast places have a wait. Best is to come either earl on the weekends or later closer to 1pm. Of course, on the weekdays, there is no wait :) In a nutshell, the place is great, they are clean, serve fantastic, delicious and creative food and have pleasant service. I'm hooked.
(5)
Kira M.

Went for the first time on a Monday early afternoon. The service was slow being that there was no crowd. Ordered omelet with a side of mini waffles. When food finally came out, waffles were stone cold (so I sent them back) and omelete was just not good. It's pretty hard to mess up an omelet, but the consistency of the eggs was weird - kinda tough. Not sure if they're using whole fresh eggs because something was not right. The only thing I can say I enjoyed was the potatoes. The toast was ok too. The prices are high, the decor is basic and I don't plan to go back.
(1)
Meagan C.

I can't. It kills me to go to a new place with the expectation to be so good and then it turns out to be underwhelming. Me and some friends decided to try it out and we got there around 2. It was absolutely freezing in there... The gas bill must be high, but nobody asked you to make the ceilings so high! Everyone seems to be raving about lemon and cucumber water... Um, it's freaking water, not what's going to bring me back. We had a cute little waitress who ended up being dippy and a horrible communicator. We ordered the Waffles Benedict, the Liege Waffle and the Chicken and Bacon Waffle. They told us they ran out of chicken, fine, it happens, so we got another Waffles Benedict. The food came out and it was cold and I could probably throw it at someone and knock them out. They didn't have pork shoulder so they gave me short ribs instead. I had to sprinkle a load of salt on each bite because it had no flavor. This dish also came with a poached egg and my friend wanted the yolk a little less runny, so easy- poach it longer. But the waitress said no. Even if they are pre-poached, just warm it up a little longer! The kicker comes when a couple comes in at 2:45 and orders. We see them bring a plate of... CHICKEN AND BACON WAFFLES!! So, after waiting forever for our waitress, we go up to her and ask her about the chicken that they didn't have, then magically appeared. She said they ran out and bought it and that we didn't miss anything cause they were only tenders. Um... 1) Why couldn't you run out and buy us chicken?? 2) Does that even make any sense that ten to closing they would run out to buy chicken to fry??! I gave you a shot and I am not sending anyone here. Ill go to Bongo Room or the Breakfast Club, probably even Denny's. P.S. the coffee was watered down and luke warm. The only thing I will give this place is that their breakfast potatoes were amazing. That's it.
(2)
Lindsay W.

I went into Waffles for lunch this week alone and I have to say I was SUPER impressed. Everything was outstanding. I arrived solo at about 2:30, only 30 minutes prior to closing. I sat alone at the 'bar', and was quickly offered my choice of water with lemon or cucumber. I'm a strange bird, and I hate stuff in my water, so I asked for just plain old water with ice and they quickly accommodated me with my own carafe with no added fruits or vegetables. I ordered a plain waffle with a delicious blackberry sauce on top. I'll be the first person to admit that waffles (and in general, breakfast bread products) are not my favorite food. However, this waffle was so light and delicious, it has me rethinking what a great waffle could/should be. It was amazing! Not overly sweet, and certainly light and fluffy. I then had the Torta sandwich. It had delicious soft bread, a perfectly cooked medium rare steak and a wonderfully drippy, runny egg on top. The breakfast potatoes that came with the sammy were so crispy and fantastic... A welcome new type of potato in my world! All in all, Waffles was a great solo lunch. I can't wait to go back and bring friends so I can try more items!!
(5)
Katharine S.

There were some good things about Waffles, but not enough to make me come back. As others have noted, the service isn't great. My waiter was unfriendly and never checked on us after we got our food. Had he done that I could have addressed some of my issues with my meal. I ordered the eggs benedict and really liked them- good flavor and pretty inventive. But what ruined the meal for me was that my eggs were overcooked and my meal wasn't warm. The yolk was cooked the entire way through so it wasn't runny which was a huge bummer. My friend got the club sandwich- pretty average but the fries were very coldI don't understand why the food wasn't hot because the restaurant was not busy. But I did love the liege waffle served with my meal- they were delicious. If they got better service and the food was warm and cooked correctly, I might return. I'm glad I had a living social voucher because I wouldn't have been happy to pay full price after this experience.
(2)
Brandi G.

Wow what a great spot, it's fabulous, the decor is clean and crisp with an inviting feel, cozy. The coffee is to die for, yes better than Starbucks!! The mexican chocolate waffle is the best waffle I've ever had!!!! The hash is great as well, nice touch when asked "what type of water, lemon, cucumber, etc... Service was outstanding, it's now my new fav!!!
(5)
Chocolate H.

Meh cost as much as but less food. But at least you don't have wait in line. Food is bland.
(3)
Nancy s.

Since I live in the South Loop and want to support our local businesses, I tried Waffles 3 different times. I will not be returning. It is way over-priced! They actually charge extra for pure maple syrup! The service is slow and the food is average.
(1)
Megan M.

Food was mediocre at best. It was overpriced and the waffles tasted a bit funny.
(2)
Steph L.

The good food did not compensate for the absolutely dismal service and high prices at Waffles. Our waitress was a ghost after taking our beverage order and giving us an incomplete list of specials (we had a "hey, I want that..." moment after overhearing another waitress at the table next to us). Our food took a full 45 minutes to arrive - no explanation from the waitress (we didn't see her), and we were given sass and the stink-eye when we asked about the food and for more water and coffee. For the "savory" waffles, you get ONE piece for $13, and a $4 side of turkey sausage gets you two tiny patties. Management seems incompetent to handle the brunch rush, and although there seem to be a lot of people working (in different colored shirts), no real work is actually being done and customer service is seriously lacking. Overpriced, overhyped, and not worth the wait. We definitely won't be back.
(1)
T P.

Loved the coffee, cucumber water, wait service, atmosphere. Hated the Liege waffle. It was like eating a scone cooked in a waffle press. Hated the bacon, greasy, thin and bland. Absolutely hated the price! $30 for two tiny waffle entrees and a coffee???? Give me Sweet Maple or Bongo Room any day. This place has a ways to go.
(2)
Eddie C.

One of the worse experience ever. We live in the South Loop and was excited a new breakfast/brunch place near our home. But, from start to end, there were tons of problems. First of all, we asked the hostess for a table for 2. She explained their seating system to share tables or sit at the bar. We said it didn't really matter, but we can sit at the bar. Then, another couple arrived and she turned to them and gave them the same line. They said only a table, and then she took them to the only table available for two. I whispered to my girlfriend asking "shouldn't that have been our table?" The hostess came back and realized my concern and said that the table was "wobbly" and that they will have to move again and perhaps she should have asked me if I wanted a wobbly table first. I considered telling her, yes, put me at another one of your wobbly table since she implied she had extra wobbly table...which was obviously a lie. So she sat us with another family (instead of the bar as I requested), and our waitress was very nice. I ordered an omlette with 3 items, bacon, ham, and tomatos and my girlfriend ordered the basic Brussels waffles. As we waited for our food, we noticed that the restaurant was like an episode of Hell's Kitchen with novice wannabes running the scene. There were way too many staffs bunching around waiting for food and standing around the hostess apparently not knowing what's going on. We also observed many customers (at least 3 dishes) getting returned to the kitchen. The family sitting next to us supposedly found a piece of plastic in their meal which the waitress took back to the kitchen and didn't charge them for the dish. When our dish finally arrived, I noticed my omelette didn't have bacon but sausage instead...not a big deal, but the the omelette was somewhat bland with the ham having a strange after-taste. I never thought you can screw up toast, but he whole wheat toast was terrible as if old bread was toasted to hide the staleness. The potatoes were pretty good, but considering the portion of the entire meal, I was left still hungry. As for the waffles, it was basically a large Belgium waffle cut into 2 triangle pieces. It was decent but very small portion for the price and could have used some maple syrup since the strawberry/rubarb spread wasn't flavorful enough. The service was so slow that we couldn't get our waitress' attention so my girlfriend just finished her waffles. So at this point, we agreed that perhaps this was just a bad start for the restaurant and we would come back and try another dish when they got their act together...BUT then we got the check. First of all, they bring you the check in a glass cup...what an environmentally poor way to give the customer a bill...how much water is wasted per table to wash the extra cup when they can just hand us the bill. Second, I noticed that my already over-priced $8.95 omelette had an additional $1.95 charge for ham. My omelette allows me to add 3 ingredients for free so I was not about to pay $10.90 for a mediocre dish that didn't even come as I ordered. When I asked the waitress, she apologized and said she thought that I shouldn't have been charged for the ham but she checked with the manager and apparently I ordered 2 meat products rather than one meat, one veggie, and one cheese ingredients. I told her it wasn't clear on the menu that I had to order one from each group and since I am lactose-intolerant, I would be left to order from only 2 of the 3 groups. She suggested I talk with the manager at the cash register. So I pleaded my case to the manager and he was adament that I ordered extra protein so they need to charge for it and that the waitress should have told me so. I pointed out that the menu should have been more clear about it and so he said he would remove the charge this one time. Obviously, I agreed to this as I would never return to Waffles again since the food and service is nothing spectacular. I would rather walk an additional 2 blocks to Yolk who has much better food and service. Give this restaurant about 6 months before trying it...if they are still in business by then.
(1)
lucky r.

gross. food was dried and greasy.
(2)
Patrick F.

The most important thing; the waffles were tasty. I tried the red velvet and the green tea, both were good and unique. As for the value, I think it's borderline rip-off. If it were a complete breakfast it would be worth $10. But for 1 waffle and nothing else I feel it is over priced. A side with my single waffle would be nice and would make it feel like a better value. The service was ok, but its only been open a week. The two entrances thing is a bit confusing and I think the second smaller entrance could be better utilized for seating. Glad to see a new business in the sloop and I hope it thrives. Just throw some bacon in next to my waffle and I'll be happy!
(3)
Holly L.

They do not take American Express. I will not go back.
(2)
Renay S.

To each its own..the service really really sucked and the food aint all that!!! Had to wait FOREVER for our food and they still forgot my side of links...the server says I'll go get them....umm never mind I may have to wait to infinity to get them! Too many damn seats the place is not that big One last suggestion dont go when its raining, while waiting on my ride we were standing in the corridor of the take out section...I put my umbrella to catch the rain falling from the ceiling!!!
(1)
Nirali S.

This place is delicious!! Brunch around noon on a Sunday requires a solid 45 minute wait, so be prepared. The chicken and bacon waffle was so awesome! Also equally awesome, the hot chocolate flight, I am not kidding, I don't care what season or time of day it is, the flight is my favorite thing on the menu! The grilled cheese was good as well, but I don't think there's many ways to get this wrong, so no extra credit for that. As usual, I nibbled on everyone's food. The red velvet waffle is sweet, but not overly so and it still feels like a breakfast item. The green tea waffle is really good too, this surprised me because I don't normally like that flavor, but the candied ginger is what made it for me. The liege waffle was ok, kinda different I suppose, not the type of waffle you're used to eating. The staff is friendly, our waitress was kind enough to split up the bill 4 ways so she made it much easier on us. There are SO many more things on the menu that I want to try, I shall return!!
(4)
R T.

I moved to Printer's Row three months ago, and am working my way through all the restaurants in my new 'hood. I read an article about Waffles in the Chicago Journal, and the review in Chicago magazine, so gave it a try Thanksgiving weekend. I read all the reviews here, so was prepared for a possibility of long lines and uncomfortable seating. My two friends and I were pleasantly surprised. We arrived at 11:00 on Sunday, with only one party ahead of us. I attribute this to a quieter holiday weekend. We were seated at a communal table, but no benches with no backs. So seating was comfy. Service was fast and friendly, but we didn't feel rushed. I had the chicken and bacon waffle. Very good, especially if you like sweet and savory. One friend had the red velvet waffle, which she liked but wasn't wowed. Second friend had the corned beef hash served skillet style. I had a sample of this, which was very good (and not canned -- big bonus points). Only drawback on this visit was price. Seems crazy to spend $15 for breakfast with entree, coffee, tax and tip. I likely will do takeout if I want to partake in the future, to avoid the long wait reported here most weekends.
(3)
RH H.

Came here on a Sunday in early November. The wait was much longer than I wanted (maybe 45 minutes), but once seated the service was friendly and fast. The coffee was some of the best that I've had in the city. I had the Mexican Chocolate Waffle and it was so good it didn't even need syrup. My fiance got the Chilaquiles, which were good but the meat seemed bland and needed some seasoning. We also shared an omelette, and it came with fried potatoes that were seasoned well and crunchy without being overcooked. The only thing missing from this place is alcohol. I'm guessing they don't have a liquor license yet, but it would be nice to have bloody mary's or mimosas. I heard the hot chocolate options were really good, and I look forward to trying that next time.
(4)
Wendy S.

When a new restaurant, especially a breakfast joint, comes to the South Loop my heart beats faster. I want to have the neighborhood standby that can always deliver a great morning meal. Unfortunately, that is not what you get at Waffles. I went yesterday with my boyfriend who had been once before when they had just recently opened. He had been very disappointed (small waffle without sides was a bit costly and not very tasty) but was willing to give them a second try due to a Travel Zoo deal. To start, we ordered the hot chocolate flight. For $6.95 I am expecting a decent amount of hot chocolate, but instead we each get 3 very small cups (I'm talking 1/3 cup measurement each) of mildly warm, uninspired hot chocolate. One was obviously white chocolate but the other two tasted the same and we didn't know what they were intended to be other than your typical hot chocolate because the person who delivered them never provided a description. We asked for them to be warmed up and this request was accommodated - thank you - however when they returned we were still not aware of their intended flavors. Pushing aside our sippy cups, on to breakfast we go. I order the chilaquiles. If you had put them in front of me without my ordering them I would not have known they were supposed to be chilaquiles. Under a mound of sour cream were dry pieces of tortilla and mild pork all the same red color but with little flavor. I couldn't find much in the way of eggs and the highlight of the dish was the ripe avocado. If you have ever had chilaquiles at Flo, you probably know tasty chilaquiles and should stay away from the ones at Waffle. The Waffles Benedict, ordered by my boyfriend (he had a green tea waffle on his first visit) was subpar. The waffle was dense rather than fluffy and the hollandaise topping missed the mark. Both dishes, like the not-hot chocolate were moderate in temperature. It left us feeling like we were having large batch, cafeteria style food. I don't foresee us returning.
(1)
Renauda R.

So first off...the hostess really nice! On to the food. The portions are good size. But the food lacks the seasoning. Price point could be better as well. Turkey sausage is good. Red velvet waffle was very light and crispy...but not enough. Cream cheese is a good compliment to the waffle. At end of the day...nothing screams I have to go back.
(3)
Genious C.

I enjoyed my experience from start to finish. We were a party of 2 on Saturday around 1130....20 mins wait but we were sat sooner. While we waited we were offered water and yummy cakes. We had a simple order of the mexican chocolate waffler which was amazing with a side of bacon and scrambled eggs with goat cheese. All smashing!! I would definitely go again.
(4)
Debbie E.

Three words ..... slow, overcooked, overpriced. We had been really looking forward to trying this place, but think it should go the way of O'Malley's that closed next door! Order the "recommended" waffle benedict .... liege waffle, slow roasted pork shoulder, poached eggs, aleppo Hollandaise. The place is called Waffles, so you would and should expect that the waffles should be without question, the best thing that they serve. Billed as rich, dense, sweet and chewy, a better description would be hard, crunchy and dry. Chewy is not the right word. Tough is more appropriate. The rest of the ingredients were also also quite dry. Actually, the pork was extremely dry. You would have hoped that the poached eggs would have added some moisture and creaminess to the dish, but no. They were overcooked to the point of being hard boiled. Not soft boiled...hard boiled. The hollandaise was also tasteless and separating. This wasn't just true of my order, but both orders of the waffle benedict that came to the table. The Heart Healthy whole wheat waffle faired much better, but certainly not worth anywhere near the $12 dollars they charge. Insult to injury ... pure maple syrup or sugar-free syrup are an extra $1. As others have mentioned, the food takes an inordinate amount of time to come out. We were there at 10:00am during a weekday. There were just of smattering of tables that were occupied and it still took 30-40 mins. for the food to come out. Seriously, get yourself some Krusteaz pancake/waffle mix and save the money. The bill was over $56 for 3 people (not including the tip) and the meal wasn't close to being worth it.
(1)
Remi V.

great food - service could be a little better..... red velvet waffles were delicious and better than Yolk's.
(4)
daisy J.

waffles hovers between a 2 and a 3 right now. i was excited to see a new eatery open up in the south loop, but i feel there are some kinks that need to be worked out with their food. the menu itself is plentiful and diverse. the execution of the menu, though, needs improvement. namely: salt and spice. a friend and i split the veggie burger and the leige waffles. the veggie burger needs some serious help. first off, it completely fell apart. the concept was delicious: brown rice/mushroom. but without a proper binding, it was more like mushroom rice in a bun. additionally, it COMPLETELY lacked salt. not like there wasn't enough, i actually think the chef forgot to add it to the mix. i think with salt and a few more spices, it could be a winner. the house fries that came with the burger were pretty darn delicious! they were cooked exactly right and topped with paprika (i think). again, needed salt - but they're really good! the leige waffles were not the best. leige waffles are described as dense waffles basically, which they were. unfortunatley, they were a little raw inside, though. i think i'd stick to a classic waffle next time and see how those fare. the strawberry rhubarb topping was tart and yummy, but our waitress failed to bring us any syrup (or water when we sat down) so we felt a little miffed. overall, i'd probably go back to waffles and try something else, but maybe after 6 months when they have their culinary act together.
(2)
David G.

My wife was very excited to find a place that makes gluten-free waffles. Looking at the menu, it looked quite promising with a wide array of waffle options. Unfortunately, the unique offerings did not live up to their names. To start off the waffles were quite nice, crispy on the outside with a doughy center. The toppings were a bit disappointing. We shared an order of red velvet and Mexican chocolate waffles. The titles only referred to the toppings because all the waffles themselves were the same. The Mexican chocolate waffles had a nice flavor but the giant glob of overly sweet whipped cream covered up the subtle flavors of the orange anglais and the sprinkling of cocoa powder. The cocoa could have not been there and I would not have noticed. The red velvet waffles suffered from a generic strawberry syrup and a huge dollop of strawberry cream cheese frosting. Had I eaten all the frosting, I could definitely see a stomach ache in my future. We each had hot cocoa flights which were just ok. I usually don't like peppermint but the peppermint cocoa was the most balanced and pleasant. The dark chocolate one was tasty as well with a rich and creamy goodness to it. The caramel cocoa was just oppressively sweet. It was ok for what it was but wow was it insanely, crazily, throw your blood sugar out of whack sweet. Overall I would likely not spend the money to come back.
(3)
Kathleen L.

I live couple blocks away but never tried this place because of the bad reviews. So when groupon came out with a deal, I snatched it up. And the consensus?... Loved it! This is not a place for big portions eaters because all of the waffle dishes are pretty small. I had the red velvet and the chicken and bacon waffles. Enjoyed both. I would definitely get the red velvet one again. Another plus is their coffee and great service. On weekends there seems to be a line but it goes by fairly quickly. We got there around 1030am and waited about 25 minutes, which is normal for breakfast joints around the area(Bongo room, Yolk). The only downside was the flight of hot chocolate. First, its $6 and second, it was COLD. If it wasn't for the groupon, I would've never gotten it. On our way out, we saw a girl eating a macaroni and cheese skillet and it looked delicious. I must try that next time. So hungry right now talking about this.
(4)
Wen C.

Went with family including two kids over Memorial Day weekend. I am giving this place only two stars because I don't plan to go back and would not recommend it to anyone. Unless you are a couple, a lot of the seating is communal. There is sort of a modern diner look, but I would not describe the place as having a nice or even interesting decor. Food quality alone, I would give it three stars. The food tastes fresh and there are some interesting waffles on the menu. I had the green tea waffles, which were good. On the plus side, the menu offers a lot of selections including omelettes, sandwiches, burgers, and salads. However, the price is high for what you get and the service stinks. They get docked big time for service. Our wait person was a space cadet and never refilled any of our drinks and it took 45 minutes to get our food. The couple next to us also were frustrated by the slow service and the couple at the counter appeared to have been served the wrong food. You have to pay at the cashier so the whole experience seemed like a lot of waiting - to get seated, to get our food, to pay to leave - and was just a long time waiting versus eating and enjoying brunch. There are so many better restaurants - skip this one or wait until they work out there many, many service issues.
(2)
jeremy a.

This was my third time going to Waffles, and it each time it seems to go down a little bit in quality. I don't know what's happening there but it seems like they are cutting back on the quality of ingredients. The first time I went I had 2 deliciously plump pieces of fried chicken with my waffle. Today I went and I got two pieces of hardly fried bird that was about the size of a sparrow.. In addition, nobody seemed particularly friendly or helpful there. From the host, to the waitstaff, to the cashier. (actually the busser seemed pretty nice) everybody seemed to be just going through the motions. I hope this place gets enough negative feedback to up their game and put out a quality product again. I sense this place has plateaued though,they built a nice crowd with good food initially, then they cut costs to maximize profits. They will pad their bank account and they will be gone by next winter. Thanks for the memories jerks.
(2)
R R.

My breakfast buddy and I wanted to do something different, so we decided to go to Waffles at 9:30 on a Saturday morning. Surprisingly there was a wait list with tons of people waiting outside. So warning: Go early or be prepared to wait. Once we got seated, we started to read the menus and got giddy with glee. They have Red Velvet waffles. OMG, Yum! The waffles were very good, not too dry, not to big and not to overwhelming. The portion size was perfect and the taste would rival a More cupcake. My friend got the Green Tea waffles and she loved them. The cherry on our day is that they serve Intelligentsia Coffee. They gave us a small "amusez bouche" bakery item while we waited for food, which was something different and quite good. Definitely check this place out, as it a secret gem in the South Loop, but soon it is going to be popular and the waits will rival those of Yolk and Orange.
(4)
Jackie M.

I used to dine more frequently when Waffles first open. I feel like the food is very inconsistent. I ordered the usual chicken and waffles which flavor was lacking and the waffle was too chunky and thick. The portion seemed larger and the quality is lesser. Please dont order the benedict with egg, because it didnt look appetizing nor did it taste good. Now, the food is just average.
(3)
Jose J.

If you and your family are in the mood for waffles and have been for a while you look forward to the experience. If you show up at the restaurant and they have no such waffles when you arrive you will be upset. Well we showed up and mid way through us getting our coffee the waitress whispered that they didn't have waffles, we didn't hear her too clear but still. If you don't have waffles please post that so we don't order drinks. So $15 in coffee and orange juice later, we walked out and headed to a place a few blocks away to get food we knew would be there. So poor planning on your part does not mean we have to have our breakfast ruined or at least a major bummer. I will not be going back to this place. There are other places I know will have waffles waiting for me even if their name isn't waffles.
(1)
Nikita W.

Food is good! Staff is friendly!! But the order takes too long...30mins more for the order...killing me..
(2)
Gerard G.

2 words: Crazy Good! knockout draggdown slap yo momma good! ok so thats a couple of 2 words. service is great, people are super friendly... one of the waitresses got a pair of pies on her... sang along to maxwell, stevee guess they were playing her jams... the place is very clean i even was tempted to pick up some of the crums that fell onto the counter (where I like to sit.. so I can look at all the food being prepared n served..it's a gift what can I say) not just because of the cleanliness but more importantly because the food is that great. yesterday (091111) I had the red velvet waffles (redvelvet batter toped with stawberries in stawwberry sauce and a strawberry/lightly coco whipped cream cheese n sprinkled with powder sugar and chopped nuts) and the chicken n bacon walffles (plain batter waffles served with a drumbstick n thigh spinkled with chopped crispy bacon and chopped green onion which sends this waffle to the next level) I also liked that the light fresh maple syrup was poured onto the plate first then every thing else set on top thus not taking away from the taste of the waffle. today (091211... can anyone say addiction!) I ate the chaddar n braised short rib waffle (which the cheddar was white n sharp and not cheese sause which i was glad to see) the short ribb was all meat no bone tender and flavorfull and slightly spicy.. just melted like butta! and I had the albondigas waffle( plain waffle with lamb meat balls and spicy tomato sauce and lightly sprinkled with chiuaua cheese and cilantro) what i loved about these two again, the meat was on the bottom so every folkfull consisted of a waffle top layer meat n sauce with the chese and cilantro/green onion ontop of the waffle... I havent had any of the other breakfast and lunch items.. but from what I saw and all the crazy scumptious sounds of people eating I'd say they're just as good. I also took home a fig bungle and strawberry bungle (I know I'm miss-spelling that!). its like a light fluffy caffee cake... the head chef, and probably owner/co-owner was making it, he was also at the plating area overseeing all that went out.. nice guy by the name of Jason... I also met his parents today,they were sitting next to me at the counter... I was so into my food, that in the mist of conversing with them I forgot to ask about embarrising childhood stories... next time ha.. they were great..... Ithink I'll be spending the next few saturday mornings there a Waffles untill I've tried everything on the menu.... it's my goal for september... see ya there!
(5)
Alicia V.

Stopped in here on a whim because I had a taste for chicken and waffles. This place was great! Service very quick and staff was polite. I was actually very surprised with the chicken and waffles. Not only was it delicious, I felt it tasted a LOT healthier (if that's even possible) than say Roscoes. I mean this in the sense that it didn't seem so heavy. After I eat Roscoes, I'm in a food coma for about a week, haha. With this, it was perfectly satisfying and I didn't feel like I wanted to die after. The best part, is during the week, chicken and waffles and the ham and eggs meals are only $3.99!!!! My mom and I both are very filling meals with coffee and our bill turned out to be a whopping $12! I would DEFINITELY come back to this place! Also, lots of police officers seem to like it , there were many inside and out for breakfast. I thought that was cool. Minus one star for the music. It's kind of blaring and it's like Rnb/HipHop. Which isn't bad, I like it. But not for breakfast. It's also unedited. So hearing songs that drop F-bombs in a family place I thought was in poor taste.
(4)
Wendy L.

The best thing about here is that there is no wait and the service is timely. The seating is comfortable and the servers are polite and accommodating to the customers' needs. They let us pick our seats and bring us milk for our coffee (there's cream at each table). The food is great too so for no wait and friendly service, I would come here over more popular breakfast locales. We tried the red velvet waffles, ham steak with eggs, and corned hash with eggs. Oh and of course coffee, which is unlimited. Portions are substantial. The roasted potatoes that come with the egg dishes is perfectly cooked and seasoned, you also have a choice of toast or pancakes, both are great. There's whipped butter and strawberry jam at each table, which happen to be my favorite toppings for toast. Highly recommend!
(5)
Fate O.

Went to Waffles after a graduation (on a FRIDAY morning about 10:30am). Group of 6 were seated promptly then served coffee. Waited about 15 minutes before being asked our order. We ordered. One hour later. Our foods haven't arrived. We asked waitress if our foods were coming. Waitress: "It's going to be a little while longer." We asked for permission to cancel because we had to go. "Sure," she shrugged nonchalantly. Was very surprised at their lack of concern or apology. This place on nice Michigan Avenue nearby downtown... doesn't seem fitting. We went to another restaurant and thankfully, were served our brunch in under 10-minute.
(1)
Candice C.

I met my friend at Waffles a few months ago. Memorial Day weekend I think it was. My friend recently moved to the neighborhood. It was a very busy holiday weekend so the staff seemed over worked and understaffed. (TOTALLY understandable..). We placed our order and the waitress wrote it down on a note pad. OMG I LOVED it!! Everyone who worked their was Eastern EUROPEAN!! It reminded me of my favorite diner in Lakeview!! .. We watched customers sit down, place their orders, have their orders delivered, eat, and leave.. My friend finally said "I'm very hungry and now I"m pressed for time. I have an appointment at doggy day care in .. well, 30 minutes now.. we've been waiting 45 minutes so I'm going to ask about our order." The lovely waitress flipped through her list of orders in her note pad and then brought out fruit for us to eat. I could totally tell she was embarrassed. She then put in our order. It took 20 minutes for our food to arrive. :( We asked for a box and the check.. I ate a little bit of my food and it was GREAT!! The FOOD was excellent!! .. My friend boxed up our food as I went to pay for it at the register. That took a bit of time.. I completely understood. I liked the place and the wait staff. It was probably the busiest day they've ever had.. so it made perfect sense to me. The FOOD WAS fabulous. I thought it was very kind that we were provided with fruit, to compensate for the wait and our order that was misplaced. .. It happens. I liked the place very much. I appreciated the wait staff, cooks, check out lady, and really everything about the place. Again, the food was outstanding!! Over all I like the place. I'll definitely return. It's the best brunch place in the south loop. I was pleasantly surprised.
(4)
Christopher R.

Awful experience. Server took forever to get to the table. Then put the order in wrong. 1 person of the 4 at our table got her food 10 minutes before the rest of us. Then when the other 3 dishes were put down they were wrong. Whatever, I had to eat what was given to me because our server never came to our table after our order was taken (food was brought by a runner) plates were even bussed before our server came back. Then another 15 minutes passed before our server told us the kitchen was slammed and our food will be out soon. What? We already ate and she had no idea we had been given food. When we complained to the manager the only thing she had to say was sorry..... just what you'll be if you come here
(1)
Dee T.

I normally don't write reviews but I just had to let everyone know NOT TO COME HERE. Food isn't the same, very inconsistent! Service... well, WHAT service??! Note to owner/manager: please train servers, bussers THE PROPER WAY!!! Not that hard if you know what you're doing (obviously YOU dont). There are plenty of breakfast/lunch places nearby to spend your money, just not here.
(1)
Anvi C.

Food is not bad. But I came over here at 3pm, they have started to clean tables. Come on, the restaurant time says you close at 4! They took away creams, napkins, and waitress ate their meal at counter, and no one service me. Very bad.
(2)
Sumedha D.

I like this place .. Service is fast and food is good. Though I agree for the price we pay the quantity was a bit less. Overall a good experience.
(4)
Veronica B.

Yummy waffles, pancakes with quick friendly service! Fun breakfast atmosphere with a huge variety of food choices...just wish there were mamosias:-)
(4)
Bridgette H.

So I was very excited to try this place when it opened. But it was just OK. I mean the food was decent but It was just ok. Also the amount of food they gave was disapointing. I was still kind of hungry when I left. Maybe it was what I ordered but for the price I would expect more food.
(3)
Dezi R.

Loved that place. Foods was delicious. Waitress was very polite and suggested some crapes that were outstanding. Service was fast Will definitely be back
(5)
El Mas-carita M.

Best breakfast place ever!! The food is amazing, I have tried everything on the menu by now, have not had any issues. The servers are super friendly and attentive. Can't go wrong with this place, if you haven't eaten here I recommend you do.
(5)
Christine Y.

This place had a VERY long wait and I looked at it as "the food must be worth it" oh well sorry to disappoint but it's NOT!!! I'm not an IHOP kinda girl but imo that place is better. I had the hot chocolate flight and I remember one of them tasting "ok" nothing to rave about. As a matter of a fact I'm going to stop now so I won't say too many bad things about this place. I'll just say I expected more from them. From the hostess to the servers to the food... Won't be returning.
(1)
Matt M.

Soggy and uninspired. I tried to order take out twice. The first time was 3 star and was not terrible, but the second time I got a terrible club sandwich that was soggy, the fries were limp, and it was downright flavorless. As many of you many know, I am a pig. I will finish most anything. This, I could not. This place may be good for breakfast, to that I can not attest. But lunch is flat and bland.
(2)
Meghan M.

We went to Waffles on a wintry Sunday mid-morning. I was concerned about time and worried about a wait, but Waffles was ready! Very busy, yes, but lots of varied seating, which was nice. The diverse waitstaff was friendly and attentive, the music and ambiance was lively. I had the huevos rancheros verdades, which was saucy and delicious, and my partner has the leige waffle w/bananas & hazelnut chocolate spread, which looked lovely (and was daintily gobbled up!). There are a lot of meat & waffle and sweets & waffle options but no savory options for the vegetarians. (I can't always rally my sweet tooth for breakfast.) Alas, I'm glad I was persuaded to try Waffles. Also, this is a fabulous location, especially for visitors staying near the Loop or Museum Campus.
(4)
Amy H.

I would say this place is either a hit or miss. I was walking around with my boyfriend one morning and we decided to stop in . He got some egg on his waffle. I think it was a Benedict's egg. I got a tomato and meatball type of waffle. Both of ours was delicious. It was also for a reasonable price too. The following week, I decided to surprise him with breakfast. I ordered in advance and picked up the food. It was so lame. There was just the standard waffle in one container, with sausage and eggs in another. There was no sauce, no maple syrup, nothing. The waffles weren't even sweet, even though it had your standard sausage and eggs. I was force feeding the waffle down my throat because it was so bland..
(3)
Timothy A.

Can't beat breakfast for $4. Chicken and waffles or ham and eggs with potatoes and toast. Best to eat in thought cause getting it to go makes it soggy, but that's not their fault. I hard their ala-cart can get expensive so I'd stick with the weekday special.
(4)
Philip T.

Staff was very friendly and the food was GREAT! Get the Short Rib Waffle, Pound Cake French Toast... Skip the Calories on the Wonuts get the food! OJ is freshly squeezed right in front of you! Awesome tasting. Had a long wait, but that's to be expected with a party of 12 waiting another large party to leave (no-love-lost-here). Parking is on the street and it's metered (free on Sundays). It was a great eating experience. At one point our entire table (of 12 mind you) was silent... Everyone was enjoying their meals. Prices are definitely reasonable for quality, quantity and presentation of the meals. You definitely have to eat here!
(4)
Sophisticated Food Connoisseur V.

The food was great. Service exceptional I ordered the meat lovers skillet. Food portions were large and filling. Toast was perfectly toasted and thick cut. Eggs and cheese blended perfectly. Atmosphere was enjoyable, It's noisy but comfortable. Good music seems to be playing at the time. Prices are exceptionally reasonable. I will be back.
(4)
Lloyd G.

Waffles are decent but we tried the chicken and waffles with bacon but the fried chicken tasted really badly and burnt. Horrible taste. My first and last time
(2)
Sarah R.

The food was delicious, but the service was not. We visited Waffles on a late Sunday morning. We were seated at the table, which was about four inches away from the next table (read: crowded) but nobody came by to take drink orders for at least ten minutes after that. The people at the table next to us had been waiting ages for their food and ours took longer than expected, as well. The waffles are very good and come in some interesting flavor combinations. I'd never heard of green tea waffles before! The waffles are tender and light with nice deep pockets for your favorite toppings and syrup. I had waffles with apple topping and maple syrup, which were delicious. BF had an omelette, which looked beautiful and tasted just as good. The OJ is fresh squeezed, which is always a plus. If the service was better, I'd give them five stars. If I went again, I'd go another day and time because the weekends are quite busy.
(3)
Niku B.

The waffle was inedible. It was hard like doe thing that needs thawing after hours in a freezer. It's a mystery as to how they ruin something so easy to make.,My two and a half year old credited to take a second bite. I could barely finish half the plate.
(1)
Myia S.

Everything was really good the service was great and the price was right. I had the bacon and chicken waffle. I think it was great that you get chicken tenders instead of chicken with bones in it, it was very easy to eat. It wasn't too crowded we were seated as soon as we got in our waitress greeted us with lemon water and ask to start us off with something to drink. The menu is very self explanatory you shouldn't go to a place called Waffle and don't order waffles. The ambiance was great everyone was very polite and attentive I will go back. I think it's a great place for crowds and even kids. The waffles were moist and soft the chicken was crispy and not dried out. The skillet my boyfriend had was very good I thought it just needed salt. This place is very low key a great place to visit in Chicago if your looking for a good breakfast for a decent price. I recommend this place !!!
(5)
Daniel M.

A typical breakfast place in Chicago. It is worth going to if you need your pancakes and waffles. I drove and parked outside on the street. There was more than enough parking. It's not that special but you get food portions. The servers seemed a bit snobby or not inviting that's why I did not give 5 stars.
(4)
Sonal D.

I have to give them 5 stars, all 5 stars go to the food. From presentation to bite- nothing but amazing. I had their Chicago's Beat Waffle, and it was Chicago's Best Waffle. The portion was shareable and a good price for the food they put on the plate. There was no wait for a table on 4th of July. The food did take a long time to come out, but I'm guessing it was coz the kitchen was super busy. So all in all- if you do go here have their waffles! That's what they are known for.
(5)
Brian Z.

Great waffles. I got the bacon waffles with fried chicken, my wife the waffle sandwich. Bring your BYOB champagne to mix with the fresh squeezed OJ and take a wonut to go for when you need a dessert a little while later. Good stuff, does not disappoint.
(5)
Christopher T.

Really good waffles (surprise surprise). Looked smaller than I expected but it packed a lot of taste into it. And actually ended up being perfect side. I also got the meat lovers skillet (I eat a lot haha) and it was awesome.
(5)
Tima D.

How on earth do you called yourself "waffles' and mess up a Waffle! Brought one plate out for my husband and mine came like 25 minutes later. Made no sense. The waffles were cold. Not sure if the waiter forgot about my order or what but it was so disappointing. The red velvet waffle is not red velvet. Its red colored strawberry waffles...covered in more strawberry with get this..strawberry frosting. Totally wrong. Please owner of this place look up the recipe for red velvet waffles!! This place needs help. It is in a prime location but It wont last long with serving stale waffles and warm orange juice.
(1)
Michael G.

I love going to Waffles on the weekends! Good food, really nice people, and they have the shortest brunch wait times for good places in the city. They also do everything they can to fit larger groups. We called a week in advance and reserved a private room for 10 with no problems. The Ham and Cheese Waffle is an absolute must try. They bake the ham into the waffle! **Helpful hint** All of the special waffles are worth trying. However, do not order the waffle flight. When you order the flights, at least one or two of the waffles you get will be cold. The best way to try everything is to get a few friends together and all order a different type of waffle. They also have a small, but very nice outdoor spot for sunny days.
(4)
Donald H.

All I can say is....$3.99 chicken and waffles! Food came out fast and it was great...this place is amazing!
(5)
Kathy L.

Came here for brunch and left really full! Should have gotten coffee because that goes with waffles right? Anyway got the Waffle sandwich and Liege Waffles along with a side of sausage and potatoes. The Liege waffle were a bit dry but I think that is how they are supposed to be. I tried the waffle sandwich and that was really good. The sausage was done perfect but only 3 links. I thought at least 4 would have been nice. The potatoes were a decent amount but I didn't try them. my dining companion did like them but she put hot sauce on them which makes everything taste better! The service was ok. Lots of wait staff but no one ever asked to refill my soda. Do they not to free refills? Also the server never said her name. We also had to wait a while after our plates were cleared for the check. OK maybe we were in a hurry and that is why it seemed like a long wait. The staff is really nice though and we were seated right away. A large group came in after we placed our order. The staff was very nice to them and allowed them to all sit together which I really think was a good move. Kiddos for that. I will probably come again and have something else. The omelets looked great! They also have tables outside and when I'm not in a hurry I will try eating outside.
(4)
Chantel P.

Looking for a quick Chicken and Waffles experience in Chicago... Yelped it and Waffles was suggested. We were apprehensive because of the mixed reviews... but decided to give it a try. On a quieter side of the city sits Waffles. We took a chance on Waffles and was pleasantly surprised. It was a good filling Brunch experience. First, Any BYOB is a plus for New Yorkers. To have a restaurant that encourages you to bring your bottle and enjoy is A+ in our book. The menu selection is pretty straight forward ( Breakfast or Lunch items) and the waiter was pleasant and helpful. We decided on Red Velvet Waffles w/ Chicken (2 piece dark chicken) and Chocolate Waffles with a Chicken Breast. Both entrees were served promptly and were delicious. I really don't understand such mixed reviews! We arrived on a Sunday morning about 11 am and the place was packed. Water and coffee was promptly refilled as well. It's not the best Chicken and Waffles I've had, but the experience was pleasant, moderately priced and you can bring you own bottle of whatever ($5.00 fee).
(3)
Prajna A.

Went in on a Saturday morning, no wait and quick service. In had the flight waffles, potato pancakes and a side of buttermilk pancakes. Everything was exceptionally good. One of the best brunch places around. Loved it. The red velvet waffle was kick ass
(4)
Jai S.

Ive been here, and had a good time before. Today was a bad visit. I had to place my order with two different people. The first server told me to hold on, which was fine, but I should've seen the warning. I got my juice, but no water, my Heuvos Rancheros came, but not the side I ordered. Then had to wait 5 minutes for silver wear. I dig in to find no tortia under the eggs, which I think is the best part. The rest looked really good. Fresh jalapeÃ±os on the rice! I drank the $4.50 juice but didn't pay, decided to walk out. I've NEVER walked out and never left a place without at least tipping. It felt like one mistake after another. I get it, everyone has a bad day. I'm just upset I'm still hungry, I guess. Just surprised the 4 people helping me couldn't handle one person. This place has been great before. If I go again I hope to post an amazing review.
(1)
Kathy P.

I would have given given Waffles ZERO stars, but YELP made me give it at least one star. I met a group of 8 friends there for breakfast on Sunday, July 5. My order was very simple. The meat lovers skillet, no cheese, eggs over medium. The first time my order came, the bacon pieces were totally raw! I showed that to the waitress and she agreed and took the order back. By now all my friends are eating. When my second order came the skillet was covered with cheese. I sent it back. By the time my friends were done dining, my meal still had not come, so I cancelled it. I asked the waitress three times if I could speak to the manager and he never came over. If the manager had come to apologize, maybe I would not have written this bad review.
(1)
Adam A.

Great food, atmosphere, and service each and every time. They do a great job of accommodating our quick requests for our daughters food then the 3694929 special requests my wife makes for what appears to be a simple omelet.
(5)
Janet E.

This place was great! I came here because I had purchased an Amazon Local Voucher. My waiter did not seem to understand English very well when I asked him whether I had to present the voucher to him before or after. After some guessing, I just decided to use it upon receipt of my check. I wasn't sure about the payment process here, but apparently you pay with the guy up front and not with the waiter. I actually liked that because it was a more streamline process to get out the door. I ordered the waffle and short ribs dish. The short ribs were super tender. The waffles were completely different from any other waffle I've eaten. The waffles were not dense and thick. They were very airy and had a good crispy to them. I was worried they would fill me up too much but they were actually just right. They were not super busy at 2pm on a Friday but I can see them busy during main regular dining hours.
(4)
Kabir S.

We ordered the waffles and the chorizo sausage. Both were average taste wise! I expected more from a breakfast place in this neighborhood! I ran into the owner on the way back who lives in my building and gave him the same feedback in the elevator since he asked :-)
(2)
Mindy A.

Not great. I stood in front of the red-haired hostess for a few minutes while she drew circles and lines on her wait list. I literally stood right in front of her while she completely ignored me. Finally, I said loudly, how long is the wait for two? She told me 15-20 minutes. The bar was open, however. I went back outside to grab my husband, and when we returned a second later there was someone else at the hostess stand (thankfully). He directed us to a table for two, which had been open. Not a great start, Waffles. I ordered the huevos rancheros, which were listed as one of their Waffles specialties. I would NOT recommend them. My plate included eggs in green sauce (good), tortillas (fine), refried black beans (not good -- they arrived with crusty lumps in them, indicating that they had sat out for who knows how long), and rice. The rice was awful. It was mixed in with what looked like canned "mixed vegges." The mixed veggies included very wrinkled, definitely not fresh peas, carrots, corn, and little half-pieces of green beans. I would have put my money on them being canned mixed veggies....they had that type of preserved loss of color to them. I did not touch the rice or the beans. I should also note that my plate arrived with a "bonus" single, whole mushroom on top of my eggs that I could only conclude had randomly fallen off of some shelf or someone else's plate on its journey to my table. I set the random mushroom aside, and mixed the tortillas up with some of the green sauce and eggs. Ended up eating about a 1/3 of the eggs/sauce mixture. The rest of my plate remained untouched. I also had one piece of (not really toasted, cold) white toast. The extra side of bacon I ordered never arrived. When the server finally checked in to ask how my meal was going, I said "okay I guess." She did not ask for further detail. I did not mention the missing bacon since by now we were ready for the check. The only good thing about the experience was that I barely ate anything on my plate, so the reduced calorie intake helped me to keep to my diet, I guess.... Anyways, next time I will definitely be walking down the block to try somewhere else.
(1)
Charlie R.

Visited Waffles after seeing them on Chicago's best. We went there around 9 AM on a Sunday and it was surprisingly not full. We were seated right away and ordered right away as my wife and I knew exactly what we wanted. I ordered the Bacon and Chicken Waffles, while my wife ordered the Short Rib waffles. Both orders came out really quick! I don't think we waited more than 5 minutes. Waffles were some of the best that I had. Not to crunchy on the outside, and soft on the inside. Top notch breakfast! Prices were similar to what you would see at a breakfast place on a Sunday. Maybe we got there before the morning rush, but it was a very good experience and we would go back again!
(4)
Carolyn L.

I've eaten from Waffles a few times. I've been in to their location once for breakfast (a waffle of course!). I mean, it's really hard to go wrong with waffles. They all sound delicious and they taste delicious as well. I've also ordered from Waffles for lunch delivery at work. I usually go for something lighter for lunch because a waffle could put me to sleep in the afternoon. Their chopped salad is pretty good and hits the spot. Lots of yummy protein and vegetables together. I stick to that to get me through the rest of the work day. Someday I want to go back for more waffles though!
(3)
Matt M.

The food is okay. I enjoy the variety, but the quality is just okay. The staff is friendly and the facility is clean. If you want to grab a quick meal that is different, then this is the place for you! And, the dessert waffles look dangerously delicious. Haven't tried them yet, though.
(3)
Abbio A.

The food and the service was so good I had to leave a review! They're really good. Great selection to choose from. It's just a little tight inside. But it doesn't take away from the food or service. I'm always looking for a good place to eat, I'm so glad I found out about them!
(5)
Kristina K.

I been going to Waffles very often. Food and service is really good.They never disappointed me. Waiters are friendly and serve your food as soon it gets ready. Egg benedict is my Favorite and of course they have good coffee. A note to the owerer/manager keep your voice down dawg! It looks like you don't give a Fuck about your customers! You are so rude to your employees! Respect them and keep your voice down .We customers don't need to hear you! I will be back to check if you got better! Regards Kk
(5)
Michelle C.

My first Waffles experience was on a Saturday morning and I was happy that we didn't have to wait! Some may think that it's small and thus a little crowded, but I actually enjoyed the small, cozy diner atmosphere. I wish there were more places like this still around! I ordered the Brussels Waffle with fresh bananas and it was awesome! I would definitely go back and try other things.
(4)
Whitney S.

This place is great! Its typically my go-to spot right after an early morning flight in to Chicago. The leige waffles with fruit are the bomb. They also do true fresh squeezed OJ. i have had some not so good service, but I dont care because the food is always spot on.
(5)
Matt A.

Very disappointed. We came back here because we remembered it as having the most phenomenal Eggs Benedict, but made with waffles instead of the traditional English muffin. It had been a while and we were looking forward to our meals. It was terrible. The food was not hot. The waffle was tough and leathery. It didn't taste as though it has been made fresh for our meal. The flavor was rather bland and the hollandaise sauce was less than generous. When we asked for more, it was horribly salty. We will not be coming back any time soon.
(1)
Alen D.

Best waffle place in Chicago. Randomly stopped by for brunch...it was packed...which is a good sign. Got seated right away. The staff was very friendly. Ordered Bacon & Chicken waffles.....was surprised at how fast the food came out and the portions size is pretty generous. Everything smells so good..had to try the homemade crepes with the fresh fruit......many other yummy options on the menu, will be back for sure.
(5)
CLAUDIA G.

I love this place. Went with my bff and sat outside at the patio. Had the chicken,bacon waffles. Omg that was so delicious. My girl had the pulled pork waffles and that was really good too. I would definitely recommend it! I'll be back there. Parking is street parking and parking downtown sucks. Read the signs carefully where u park.
(5)
Julia K.

Liege waffles are excellent. No wait on Sunday morning - what else can you ask for. Service was superb. We BYOB'ed our champagne for mimosas. Had a wonderful time. We will be back.
(4)
Matt H.

I'm surprised to see so many negative reviews on Yelp for Waffles. We've been here a handful of times, and we have always had good experiences. Waffles is the red headed stepchild in Yolk & Bongo Room's family. It hasn't been around as long, and the food isn't as good as the other two.... But, it's still good, the wait times are much lower, and you can eat outside when the weather's nice.
(3)
Alejandra W.

If there could be negative stars that would be the rating I'd give it. I lived in the south loop and LOVED going here for breakfast and brunch, when ever family from out of town came in this was THE place they wanted to go to. Now on far north side we still make the drive but today, was honestly disgusting. My veggie scramble was not cooked, vegetables were fresh which is good but raw/hard and the eggs were runny. My Husbands chilaquiles were drenched in red sauce, I am full blooded Mexican and know my Mexican food and this was just terrible. I thought I would press on and add some pepper to my meal but the top wasn't screwed on so full pepper shaker went on my food. Just got worse as it went on. Mind you we've been to this place a million times, we complained and they did right by us the last half dozen times we've gone it's been consistently bad. I miss the old kitchen staff and you will miss my money, we're done with you waffles. We had a good run but it's over.
(1)
Jeana C.

The benedict and short ribs are really good here. But service is a hit or miss. Have never tried their dinner menu yet and am anxious to try!
(3)
Lucy L.

Disappointing and mediocre. My friend's pancake had a random red pepper buried in the middle (did some cook drop a pepper in the batter?), her steak was dry and chewy, and the potatoes were completely flavorless. I ordered the waffle sampler plate. One of the waffles was hard and black on the bottom. The others were okay, but didn't taste particularly good. We're not coming back.
(2)
T M.

I shied away from here for around a year based on the terrible service. I am happy that I went back. The service improved tremendously and the food was spot on. The only complaint I have is that the menu took some of the Mexican dishes that were on the menu. However, with that said the food was still really good and the portions were generous.
(4)
Di F.

In short, the food was pretty bad. We prob. had the worst biscuit and gravy ever. And I honestly think this place only serves regular waffles, instead of authentic Belgium waffles. 2 stars because this place serves Intelligentsia coffee.
(2)
Al M.

I had the pound cake french toast it was delicious. The waiters were friendly and polite. Im a ihop type of guy, but Waffles has them beat. The pound cake french toast was soft and melted in my mouth. Its kinda small but hey well worth it.
(5)
Tyiesha W.

Love it great service. Just mad they ran out of steak before 11am :( other wise great experience.
(4)
Bravo D.

This place is so close to me I wanted to love it. I've been several times and even had it catered to an event at Square One on the corner. I just can't get excited about a Waffle place that doesn't have delicious waffles. Mine have been more crispy than doughy. While some people may like that, it's not for me. The chicken and waffles was underwhelming. On a positive note, mediocre food means the wait isn't as bad as some other the places in the neighborhood.
(2)
Stephanie C.

Best breakfast I've had in a long time. I got the Brussels waffles with strawberry toppings. The waffles were fresh and perfectly crispy on the outside. I was very impressed! The side of eggs was spot on also! And I hate eggs lol.
(5)
Katie D.

Horrible horrible horrible!! From the service to the food there is nothing that appeals me to visit again. It took us 30 min to get started on the ordering. Another 30 min to get the food. As the name suggests waffles I ordered waffles and it amazes me they were really awful, any waffles from a local grocery frozen section is better. There are way many better brunch places in this area so avoid waffles if you can.
(1)
Jonathan B.

For a Sunday morning we were seated right away and were greeted by our server quickly. I ordered the corn beef hash breakfast (3 eggs red potatoes hash and toast-though I substituted the potatoes for more toast). My husband got the chicken bacon and waffles. I also ordered a diet coke. Diet coke was flat, had to send it back and got orange juice instead. The corned beef hash was awesome homemade and just delicious (one of my favorite breakfast items). Eggs were cooked perfectly (unusual for that to happen). Toast was burnt a bit but with the eggs it was fine. Overall not a bad experience. A bit loud and very packed in so not a lot of conversation can happen. Definitely would recommend.
(3)
Jennie C.

Decent waffles, crispy outside and soft inside. Thought the cheese sauce on the ham & cheese waffles was a bit too much. Lemon pancakes were good too. Service was good: our coffee mugs and water glasses were never empty, though this was on a slow weekday, so can't say if it'd be the same during prime brunch hours.
(3)
Michelle H.

Cheesier and short ribs waffles for breakfast - yes please!!!! Who knew this dish could be the perfect start to your day. Then add pound cake French toast with goat cheese and blueberries. Pretty much out of this world. Then a waiter who went above and beyond with his service and you are happy that you picked this place for breakfast. We had no wait but the place was full at 11am on Saturday. If they added mimosas to the menu then I could easily see spending a couple hours on a weekend there. Traveling from out of town we got mixed reviews but the three of us found this place to be an absolute gem!
(5)
Lydia E.

I had an unpleasant and frankly disgusting breakfast here this morning. The room is pretty but from the time I asked where the restroom was and was informed to use the men's room because "the toilets in the ladies room weren't working" it was a turn-off. There were about 3 men fixing a light fixture near my table shouting while they were doing that. So inappropriate. I asked them to speak quieter - they didn't. I asked the waitress/hostess to have them quiet down. They did to a certain degree but I could still hear them. I really didn't enjoy my food. Unhappy with the experience - although the hostess was nice. My advice is that if you want a good breakfast in the South Loop, go to Yolk.
(1)
Sam V.

Finally made it here and I wish I would have came sooner. Prices are a little on the high side for breakfast but the portions are big. I had the chicken & waffles and you get 4 waffles, 3 pieces of chicken, and 1 piece of bacon. 1 more piece of bacon would have been better. Waffles were precfectly cooked and light and fluffy. The menu said bacon in the batter but I didn't see much in there but that didn't ruin them for me. I definetly will be back during the Summer.
(4)
A. K.

Good breakfast food. Line was not too crazy on a holiday weekend. Decently priced. Ok service.
(4)
Monica J.

A little disappointed at first but pleasantly surprising by the end... NOTE: This review has nothing to do with the waffles, which is the specialty here. Came here with my friend because it was a brunch place midway between her place and mine. Anyway, we got there, I asked if any of the waffles could be made without eggs, his initial reply was no and then he said most entrees had egg. Then he came back and started pointing out menu items that they could make without eggs or meat. He came back again after that and pointed out more, so I started becoming hopeful. I really appreciated his willingness to make sure we had enough food options and he was honest about which entrees would be tastier than others. He highly recommended the huevos rancheros verdes with veggies and beans instead of the eggs. He said it was delicious and we would like it so my friend and I followed his advice and ordered it. One word for the food: WOWZA! Holy cow, it was the best Mexican food I have had in a LONG time! The tomatillo sauce really made this entree a winner; it had that authentic kick at the end, it was the right amount of chunkiness, and it was flat out delicious! The entree came with rice, beans (a bit of cheese on top), LOTS of freshly-cooked veggies, and corn tortilla. Without the cheese, it was vegan, so that was pretty exciting. On our way out, my friend asked what cookies they had boxed by the register and the cashier told us chocolate chip and said we could take a box on the house. THAT was really sweet. Overall, I will DEFINITELY come back here soon. Great for veg/ vegan/ meat-eaters. Flavors are great!
(5)
MaryAnn C.

Food presents great- looks very appealing when brought to your table. We had the breakfast sandwich and the flight of waffles. The breakfast sandwich was tasty and the potatoes served with it delicious. The waffles, on the other hand- they probably need to change the name of the restaurant. Except for the red velvet waffle with strawberry compote on top of it, the other 3 were stale and crunchy. These type of waffles would be good as sandwich bread, but I want my breakfast waffle soft.
(2)
Tlafi K.

The food is just okay. This is the kind of place you go to and forget that you have ever been there. In terms of service, they need some improvements. The man that was serving me was very cold and I don't think he likes his job. When I asked for the check, the gentleman who brought it was quite nice. That's why I gave 3 stars.
(3)
Julian S.

Yes, I wanted waffles one day and was ready to go on a first date. The name caught my eye immediately. I walked in and waitied to be seated. In the end they sat me down at the party table to wait my date. Three other couples sat with us at the same table. The tempation of the chocolate waffles was too strong. I left satisfied. But thats it. Satisfied. I would go there again but not with someone I'm trying to impress. Yeah no.
(3)
Patty C.

The food is decent, but the service is real spotty.
(2)
Amy T.

As a business establishment, it's just quite hilarious to see how they fumble with the register and then give me the wrong tab. I paid but didn't realize the meal was cheap, then I went back to my seat and realized I was undercharged. On my way out, we mentioned to them (with money ready to pay) that there's a mistake with the bill. They didn't feel bad about charging me nor was there an apology. I was undercharged by about $13-4. The minute I walked in, I notified them I have two more people in the party coming since they're parking. They refused to seat me and they seated the party of four who was after me. Then when my friends came, we had to stand there like idiots to get someone's attention. Seems like I forgot to mention how the food was (in addition to being seated by the bathroom, it definitely ruined my appetite). Mine was mediocre. I don't get why such items are on the menu when there's no confidence to make it good? The rest of the party enjoyed their food (just not the hot watermelon slices). We also ordered the hot chocolate and it was pretty decent. There were three different flavored shots total (peppermint, caramel, and dark). Pretty much overcharged in my opinion (isn't that the life of eating out?). I have to say, the hot chocolate was the best part of my meal though. I just felt quite uncomfortable due to the lack of back rest (they're all benches and I thought I saw a few tables with chairs... but I might be wrong. --- I must add that I came in here once before but gave up on this place due to the long line. There was an estimated 45 minutes wait on a Sunday morning since we arrived around noon. It also happened to be the coldest day in February as well. Quite disappointed. Since we were so foreign to this place, we went into the "exit/ carry out" end so we had to walk all the way to the actual entrance. This place really has the guts to try picnic benches in downtown. Thanks for tuning in to my picky review.
(3)
Karen L.

Saw this restaurant on Chicago's Best and decided to give it a try. My husband and I both got their chicken and waffles which was featured on the show. The waffles were great as was the syrup which had a "kick" to it that I liked. The chicken however was dry even though the menu said it was thigh and leg meat which is usually moist (IMO). Hash House a Go Go even though it is a chain has a MUCH MUCH better waffle and chicken breakfast. However there were some other waffle entrees which sounded interesting so may have to go back and try something else. I am not fond of the"diner" atmosphere either but I know lots of folks do like it. The place was clean, service was good and people were friendly.
(3)
Michael R.

Waffles was a great experience. We grabbed a table outside for brunch. Our only complaint was the service. They were not that packed or busy but the service was bad. We barely seen our server and it made the experience bad. I had to flag someone down for coffee, which I hate doing. The food was great though. The cillaquilles are amazing!
(4)
Melissa M.

As a self-proclaimed waffle connoisseur, I was pretty stoked about Waffles opening right down the street from me. Their menu is fun and I think pretty well executed. I had the heart-healthy, which was pretty fantastic. My sister had the liege, which is orgasmic. So very, very tasty. Wish I had gone back to try more, but my one experience here was great. The service was sub-par, but it usually is in these settings.
(4)
Delightful D.

Dont even think about it seriously. Usually if im going out for breakfast it better be a good breakfast or else I will jus make it at home or go to Denny or ihop if im just trying to put anything in my stomach. But no when I go out that early I want something good and you wont find it here. Food needs salt, pepper, Adobo just anything would help. Def dont order the chilaquiles and please dont think your safe with the waffle sampler. Your not! Plenty of places to go to with better breakfast not far from here.
(2)
Suz M.

I have been here before when it first opened and I really enjoyed it. However on my visit today, I won't be back. It seemed like a good omen that we were seated right away at Saturday brunch. The menu looked good and the service initially was quick and helpful. I ordered the cheddar waffle and short ribs, my friend ordered the huevos rancheros, and then we got a waffle flight to share (don't say fatty, we already know). The huevos rancheros were underwhelming with white rice masked as Mexican rice and 3 very sad corn tortillas. My cheddar waffle was fine but the short ribs were pretty much a goopy mess. I've has much better. The waffle flight which was all sweet was just ok. We couldn't really tell what they were. Everything was pretty high priced and not worth the money. The only thing we did like was the waffle donut and that probably should have been our breakfast. Underwhelming.
(2)
Robert D.

Rated a 3 previously in 2012, in 2015 this place has significantly gone down hill. Service is non existent, food quality, decor and culinary skills are not up to par and have declined greatly from when this place first opened several years ago. Will not return.
(1)
Kevin R.

Great place to eat the food was great the place is clean but for us the music got the day started. Thank you Waffles for a great breakfast and a jump start to our morning in Chicago!!!!
(5)
LaKeisha J.

The food was good but the service was horrible. This was my first time here and was excited to try the waffles. However I was extremely disappointed with the service and lack of concern from the Manager. The waitress completely ignored us and threw our bill on table. I spoke to the Manager and he didnt say anything to her. We were waiting for him to speak to her at least and correct the situation. NOTHING! We asked him what was he going to do and he said he will "talk" to everyone. This was unacceptable and he didn't even bother to give discount, coupon or anything to show sincerity. I will NOT return and will be sure to spread the word and tell others to not support Waffles. Disappointing!!!
(1)
E G.

Went to Waffles on a Monday morning right when it opened. I had seen it on Unique Sweets and was excited to try the waffles. I ordered the Waffle Flight and it was delicious. My only reason for the three stars is the price. I paid $25 for coffee, waffles, and a side of turkey bacon. The waitress asked if I wanted the turkey bacon, making it seem like it came with the meal. $5 extra for the turkey bacon, which was insanely salty. Service was good overall but I don't know if I'd go back--mostly because of the price.
(3)
Jessica M.

Waffles opened last December and I've finally trekked my way through the South Loop. I'm rather surprised by the many negative reviews from fellow Yelpers. My experience was quite the contrary and I see myself as a fan especially with their many Groupon, Amazon, TravelZoo, and LivingSocial offers. It was a Saturday afternoon and our party of three promptly arrived at 1:30pm. There was a 5-minute wait to be seated despite the fact that they were having a birthday party in the left sector. We were seated at the divided section with a long communal table. The menu and water pitcher was immediately distributed and we ordered within minutes as we had already studied the menu during our 5-minute wait. We ordered the waffle benedict, chicken and bacon, and omelet with Canadian bacon, mushroom, and cheddar. My chicken and bacon contained all sorts of hotness! Everything from the shreds of bacon to the fried chicken was as crisp as ever and in the ever-best outfit of golden brown! The waffle had a thin blanket of shredded bacon in addition to bits of bacon that were included in the batter prior to baking. The fried chicken had a slight spice to it and it blended very well with the thin coat of syrup. I did not get to try my friend's benedict or omelet, but I did manage to steal a few pieces of breakfast potatoes. It left me desiring for more!
(4)
Christina N.

We went here primarily because they had a gluten free option on their menu. Let me be clear: they have *one* item on the menu that was gluten free. That's right. We were even told their eggs couldn't be made gluten free. Also, for all their fancy waffles, they only make a plain one (literally, no fruit or anything). This really makes me wonder if the one thing on their menu is actually gluten free (no idea if it's prepared on a dedicated griddle either). We will not be going back. Celiacs beware.
(2)
SaKeithia R.

I was thoroughly satisfied with my breakfast. I was a little apprehensive based on other reviews but definitely a must stop
(4)
Brittney J.

I've been here twice now. Once at 9 am on a Thursday, the other at 11 am on a Sunday. Both times my party of two was seated right away. I had the pound cake french toast the first time--which was just okay, but the goat cheese whipped cream on top may be one of the most delicious things I've ever eaten. The second time, I got the ham and cheese waffles. They sound weird, but they were sooooo good. Both times I left completely stuffed and very happy. I will definitely be back!
(4)
Emily Z.

Waffles are a probably one of the easiest foods to make but for some reason, like sloppy joe's, I never find the time to make them. So I was super excited when I heard Waffles was opening up and the fact that I had to wait a whole year to test it only peaked my curiosity! The menu looked amazing and it was a tough choice, I choose wrong. The waffle sampler did not impress me... and it had 4 chances. All the waffles seemed really crispy some bordering on hard, might be unavoidable with mini waffle makers, Im not sure, but let's experiment and get the cooking time right! Green tea waffle was just odd, red velvet only got half eaten, Mexican chocolate was the best and I don't even remember what the 4th was. Friend had the quinoa salad which sounded amazing but fell short in flavor. Looks like I am going to have to start making my own waffles!
(2)
Aja G.

When you think waffles you think big as your face, buttery, flaky delight. When you get to waffles you get small as silver dollar, over exotic medicore treats. There was nothing wrong with waffles, but there is nothing great about it either. The decor is well suited to the loft like building--without being over powering, the bathrooms are clean and the wait staff is attentive. But the food is nothing impressive. It is nice they change the waffles to suit the order, meaning each order has different batter, but it felt like eating samples. For 12.99+ the portions are SMALL. I also found the items themselves to be overly exotic. I mean it is a cute novelty to have red velvet waffles, but how often can you eat that? Once the novelty wears off you are eating expensive waffles that are just so-so. I prefer diner waffles that come with the same toppings but are twice the size for half the price. Nice try waffles, but I suggest trying again.
(3)
M O.

I was excited to check this place out given the yelp reviews but the food was just average and the seating was packed. My husband and I shared a bench with others while those waiting practically hovered over us. I felt completely rushed and service was awful.
(2)
Regina D.

My son and I went to Waffles after our original plan for Easter brunch fell through. You never know what to expect when you're trying a new restaurant, but I had a really good experience. My son had the waffle flight. Although he is a very particular eater, he really enjoyed the waffles. I think what he enjoyed most was the variety of textures and flavors. I previewed the menu before I arrived, so my mind my was set on ordering the Savory Cheddar Waffles and Braised Short Ribs. My mouth was pleasantly surprised. The waffles, were crispy on the outside, moist on inside and you could taste and see the cheddar cheese throughout. The braised short ribs was fork-cutting tender and packed with flavor. There was just enough beef gravy to dredge my waffles,but not soak them, which was perfectly fine. The fresh squeezed orange was great...sweet with a hint of pucker and no pulp. The service staff was incredible, very pleasant and attentive. The weather was in the 70's which allowed us to dine outside. As I said before, my experience was a good one and I will be going back again soon.
(4)
Abishek M.

I wasn't expecting much from this place but I was in for a surprise. We went on a Sunday morning around 11am and were seated immediately. The decor was modern and minimalistic but tasteful. We ordered the Albondigas Waffles (cheesy waffles with meatballs in a tomato sauce) and the Leige Waffles (dense caramelized waffles with a hazelnut chocolate spread and bananas). They were both simply delicious! I was surprised by how well they were presented and the by the quality of the food. The portions were rather small... so we ordered a side of the breakfast potatoes which were crispy and seasoned to perfection. The service was prompt and friendly as well. Overall this is one of the best brunches i have had in a while. I highly recommend it. UPDATE: Went here a second time and ordered the Red Velvet Waffles and the Chicken Bacon Waffles. Both get a double thumbs up from me. On a side note, I love that they have cucumber infused water. Its a nice touch. RATINGS: Leige Waffles: 5/5 Albondigas Waffles: 4/5 House Potatoes: 5/5 Chicken Bacon Waffles: 3/5 Red Velvet Waffles: 4/5 Ambiance: 3/5 Service: 4/5
(5)
Olivia C.

First of all, ignore any and all hours that might be found by searching online. Turns out the hours posted online aren't correct, and even when they're supposed to be open, they sometimes randomly close... Call ahead to make sure they're open before you make the trip. I thought their food was just okay but nothing special... but I didn't try their waffles so maybe that's why. I got an omelet from here and I wish that the omelet and the potatoes had more flavor to them. There was nobody else in the restaurant when I went mid-afternoon on a weekday, yet the food seemed to take a long time to come out. The check and take-out boxes we requested were much faster. I don't live close to this location so I probably won't be revisiting unless I happen to be in the area. There are probably better options nearby for a comparable price.
(3)
Sonia I.

Saturday I did order the Chicken and Bacon. WOW. A waffle with Bacon in it over a light maple syrup with some spice to it! 2 big pieces of chicken that were fried to crispy deliciousness. Two of my pals ordered the Albondigas. We are getting better about sharing our Waffles so i got to taste. Pork and Lamb meatballs over a Chihuahua cheese waffle. So tasty! I'm looking forward to bring my parents here next and continuing my way down the menu! Bonus - They have added a Waffle Flight!
(5)
Ls F.

After reading everyone else's reviews... I clearly must have ordered the wrong thing. Even the pictures of their meals looks delicious. Mine was not a good experience. The waffles were too too thick. I just wasn't feeling it. Strawberries were on top but since they are not in season, they were very tart and not sweet. I'll try them again since it has great reviews but I'm not going to get the same meal. It's a clean restaurant, good atmosphere, etc. I HAD to of picked the worse thing on the menu (sorry I don't remember the name but it began with an "L". It was supposed to have caramel on it. I saw none)
(2)
Sarah S.

Wanted to visit this place since it was voted "best new breakfast in Chicago" by Time Out magazine. This place is COMPLETELY overpriced. It was $42 before tip for my boyfriend and I to eat brunch. Seriously?! No booze either. Straight up coffee and food. With tip we are talking about $25 bucks a person. Not that I'm cheap, but I don't think I should have to pay $25 to eat one Belgium waffle and a side of potatoes with coffee. The menu was interesting, but I still just can't get over the prices and how everything is a la carte. Also, no soy milk, no hot sauce, no salsa! The service wasn't very good probably b/c it was busy FOR NO GOOD REASON b/c this place isn't all that! There apparently is a juice bar and milk shakes but we wouldn't know that b/c our server forgot to give us that part of the menu. oops! I give it two stars b/c the food tasted pretty good and they have this cool text reservation thing going on. Anyway, I'd rather have bought my own waffle maker for the $50 we spent at Waffles and make my own. Pinterest for recipes + (new downtown Target location) waffle maker = better idea than going to Waffles restaurant.
(2)
Kristin M.

Food was 4/5 and service was 2/5 so I'm going with 3. I was torn between the chicken & waffles and the cheddar & short rib. When I asked for a recommendation our server did one of those "you really want me to pick between two great dishes?!" but, to his credit, said the short rib was looking really good that day. I ordered it and absolutely loved it. Tender and saucy, it was really nice on the light waffles. My friend got the benedict and said it was ok, but I would definitely recommend the short rib. The table next to us had a hot chocolate flight which is not on the menu. If only I had known before ordering, that is what I would have gotten. Service drags the place down. You have to ask for water refills, ask for coffee refills and ask for the check. We sat for long periods just waiting to see our server so we could flag him down. I used a Groupon so the price was right, but I found their menu prices a little steep. I don't think I would return without a deal.
(3)
Lewis S.

Okay food but very poor service. Will not return. I asked for broccoli in my omelet, and did not receive the broccoli. I mention this and did not once get a "sorry," and barely an acknowledgement. I ordered fries but got fruit instead. I ordered ice coffee and never received it but still got charged for it. I paid without thinking and had to go back after leaving to ask that be taken off. Manager type person was so nonchalant about it, that I had to ask twice to make sure credit card transactions were corrected. Again, not a single mention of apology when food I ordered was made wrong, and multiple items ordered never arrives but still charged. It was not simply the wait person, but the manager type person was given chance to correct things and it was not done. It just left a very bad taste in my mouth. Will not return.
(1)
Anais Z.

I went to Waffles thinking i would redeem a Groupon i had. My friend were really looking forward to going. we got there at 6:34pm; there was a visible line so we got in it. People in the line were looking at menus and so were we. There was clammor among some customers because they were out of curry so that made two items on the menu unavailable. thats understandable. its a restaurant and its near closing time. that stuff happens. after waiting in line for 5 minutes someone cma up to us and said "the last seating was ten minutes ago. You have to go." I tried telling him we had a groupon but he just walked away dismissing us entirely. I would be slightly understanding of the ill-treatment if the fine print said that a reservation was required or that the restaurant closed at 6:30 or even that the last seating was at 6:30. But nowhere did i see that conveyed to the customer. This place has a lot to learn about customer service.
(1)
Felix M.

1st time here and I WON'T be coming back!!! We waited over 30mins for our food. Then when it came they didn't bring out my daughters food. Then had to wait another 10mins for her food! Needless to say my food got cold waiting for her food to get to the table!
(1)
Deepika B.

Groupon made me visit this place again, dinner this time though. & was thoroughly DISSAPOINTED. 1. Website says they close at 8pm on weekdays . They were closed at 7pm 2. They had ONE server for 10 tables on a busy day and the server uses this as an exuse for his horrible service 3. Jalapeno waffle looked good only on the menu, not when its in your mouth 4. Waffle has been downsized, doesn't seem worth your buck 5. Chicken pieces were extremely dry, difficult to eat 6. & the wait for the OK food was 1 hour (as you imagined, they had only 1 cook in the kitchen too, another exuse) The only reason they have 2 stars is because the server appologised at the end for horrible service and offered a complimentary hot chocolate. Don't waste your time here on lonnggggggggggg waits. Not worth it anymore.
(2)
Vina O.

I've been here twice and I enjoyed both my entrees very much. First entree I ordered was the waffle benedict, which is definitely a hefty portion. Hollandaise was delicious and the poached eggs were nice and runny, just how i like 'em! Waffles were a great texture too, slightly crunchy on the outside and tender on the inside! Second time I was feenin' for lunch so I ordered the turkey club which had a ton of flavor and also a generous portion. Hard to mess up a club, but it was definitely delicious. This place constantly has coupons going on for $19 for two entrees up to $13.95 and two specialty drinks up to $5.50. So by the time you pay, it's only for tax and tip! You really can't lose. Just look for the coupons because they're totally worth it.
(4)
Jen G.

I've had better is about right. The waffles were only OK. They didn't have a ton of flavor. I got a waffle sandwich. The eggs were standard and loaded (LOADED) with cheese. It was a 2:1 cheese to egg ratio. It was also very under-seasoned and there was no salt on the table. The hash, in my opinion, was pretty bad.
(2)
jessica g.

Waffles is one of my favorite brunch spots in the city!! I love their the omelets; they have the freshest ingredients and they are always cooked perfectly), and what's best is that you can create your own! And the red velvet waffle...amazing! The service is also great with the friendliest staff! This place is a definite must for brunch!
(5)
Alden V.

Chicken and Waffles? BYOB? Saddle me one up!! If you can't find waffles you like here, then you just don't like waffles at all. They batter varies based on the toppings, which really stands out for me. My chicken and waffles had a more savory type of batter with bacon and chive sprinkles. It was killer good with the fried chicken on top. The others had different batters and toppings which matched up too. Everyone loved their choice. And byob is a huge plus as well. Can't wait to go back! *************** Yelp Binge #7
(4)
Jamilah R.

The dish Plain and simple was exactly like the name suggest. Plain and simple. The orange, I mean red velvet pancakes were tasteless. I was genuinely confused when they came out orange. The only thing that saved them was the strawberry topping and syrup. The red velvet waffles tasted like water. My friend had to send these back in exchange for the Leige pancakes, which had no taste either, but were edible with the wonderful cup of Nutella on the side. Service was below average. For $40, I would suggest another venue.
(1)
Krystle N.

The food was good I was happy with the french toast, the service was terrible!!! We had to basically beg for a refill on our beverages. As we were still eating they gave us our check before we could decide if we wanted anything afterwards. We were basically thrown out after eating our meals, the man that looked like he was the manager was telling one of the girls that worked there "to clean our table and maybe they would leave faster" right in front of our table. Chicago has many other places that gives great service, I would NOT recommend this place to others! I regret spending a penny at this place!! I don't know about anyone else but I enjoy great customer service, its what keeps customers coming back in my opinion! This is not the place to be if you want to sit and enjoy your food with the company you came with, I suggest doing a takeout order at least you can digest your food in peace! NEVER AGAIN!!
(1)
Ellen C.

Service: 4 stars docked 2 stars for tip fiasco (after the fact). Food Quality: 3.5 stars Food Quantity: 2 stars Value: 2.5 stars The liege waffle is indeed delicious. I got the waffles benedict which was better than expected. It looked how it tastes, the poached eggs were perfectly done although underseasoned. The waffles were crispy but chewy, and the pot roast was succulent and tender, although thin slices. I would have to agree with everyone else that the portions here are a bit small for their price. My friend got the waffles & short ribs and his portions were smaller than mine, surprisingly so. I'm surprised he was full after eating two triangle waffles (the size of 1 normal waffle together) and a few slices of short rib. But the flavor is definitely there, though I think we all want more of it. Since I'm a value-monger, that brought us down a star. Overall the experience was a good one - but I figured out after I went home that I had double paid tip. Since we had split the bill with my friend having bought a Google Offers coupon, I was paying the remainder so I wasn't paying as much attention to the final balance. For two people they charged us a tip without informing me they had already added it. When I asked for the balance, clearly and obviously about to write down a tip amount, he just showed me the bill and pointed to the original balance, and let me put down double the tip. I realize that tip for two people isn't a horrendous amount but I was unhappy with having paid twice without being informed that they had already included gratuity! All in all I'll be back with other people but I'll be sure to pay attention to the bill this time around. AND maybe go for the egg dishes which seemed to be of a better value (just remember, there are no waffles on those plates!)
(2)
Sanda V.

decent brunch place- omlettes are amazing, esp w extra veggies. the black bean burger was w/o much taste- i had to put lots of hot sauce. in the end, i realized that they forgot to put the spicy aioli sauce that was supposed to come with it...(sigh)
(4)
Sarah R.

The menu looked promising. Upon entering, we immediately noticed that the place was empty, and there were numerous gouges in the drywall surrounding the dining area--exposing the white drywall on the dark grey wall. My teenage daughter and I were seated at a small two-top table--though the place was empty. The service was quick and friendly enough. When our drinks came out (coffee for me and apple juice for my daughter), my mug had lipstick on it, and her glass had some unidentifiable crust on the lip. This made us doubt the cleanliness of the entire operation. We didn't bother to ask for another round of drinks after discovering the grossness. She had the "waffle flight" and I had the "plain and simple." My food was good. The eggs were cooked properly, the potatoes were only slightly undercooked, and the turkey sausage was tasty. My daughter's food wasn't so great. She commented that the toppings were overwhelming and not always good. The topping for the green tea waffle was great--the waffle itself wasn't so great. It was all hard to eat, though, without anything to drink--and being afraid to drink out of the water glasses. If they'd tidy up the place, fix the dishwasher, and train servers to keep an eye out for dirty dishes, the place might be neat. But when the management isn't even willing to repaint a portion of the wall, I question what else they're unwilling to do. I hope they get it together!
(1)
Roxy H.

My second trip to Waffles. I am a fan. First and foremost. My young daughter has severe tree nut and peanut allergies. They have gluten free waffles. Score! They have a cutesy kids menu they can color on. I love it. Ok, the food? Great. I love the waffles. I had the ham stuffed in the waffle with cheese waffle. YUMMY! Brie or Goat cheese would have made it spectacular. Waffles is expensive to me though. $2.50 for coffee? Yikes!!!!!
(4)
Mrs. Bri K.

Great service, delicious (probably not healthy) food. Fresh squeezed OJ- really. We sat at the bar and watched the chef make the yummy creations. Very good experince and food!
(5)
Jori F.

If you want food that is pretty, but not really tasty and to get service that is, well....I mean you have to have people serve you for it to be service right? I mean really, the only thing good coming out of Waffles is the chimichuri and that's only if it's on everything. I had to chase down various servers...mind you the place is only as big as a 2 bedroom condo....so back to chasing down servers. Yeah, totally had to ask if the drinks were self serve and if I could have silverware, not to mention, food was cold and tasted like, well....ca ca. Not sure if you know what ca ca means, but I've never seen food so beautiful, writhed in anticipation, and then realized it was a cardboard manifestation of someone's dream. Oh and God forbid you attend on a day when all the cheap people arrive with their groupons, living social coupons, and everything else.... Apparently people who pay half price for meals are more likely to review you well....ahem, those of us who live in the area and you give crappy service that pay full price, well hhmmmm.....here's my review.
(2)
Trasee H.

Overrated. Saw the place on Groupon. I didn't buy it but I figured I'd try it out. Friends and I went this past Saturday. We were greeted cooly and the hostess told us that we'd have to be done eating by 130 for a private event. It felt rude. We still ate. They are BYOB which is nice. The portions felt small. So if you're going for a big blowout breakfast, this isn't the place. I had the bacon waffles with the fried chicken. I found the chicken to be tasty, but the waffles were soggy and didn't have a bacon flavor at all. I liked the atmosphere though. Four of us ate and our bill came out to $75. That felt pricey for breakfast when we brought our own drinks. Service was kind of slow, but when we did see our waiter, he was great!! Overall, it was a decent place, but there are definitely better brunch/breakfast places in the area.
(2)
Laura A.

This restaurant is okay. I give it credit for innovation, but the food falls short. I ordered the pork shoulder hash and my friend ordered the brisket hash. The pork was pretty good, but the brisket was fatty and chewy. The main reason I went was to try a wonut (a waffle donut). A massive disappointment. It was dry, dense, and overly sweet. Be sure to look on groupon for deals before you go.
(3)
Tenea H.

I honestly came here because of a Google offer that I bought. The location is in a good place, but it is kinda small inside. I ordered the red velvet waffle but it really wasn't this magical experience or food-gasm reaction that many others have reported. The waffle wasn't even that warm, which is a prerequisite for that type of food. So, basically I won't go out of my way to return here. There are much better local breakfast joints, with way better food.
(3)
Shaniquia A.

Love. Love. Love. I love everything about this place. My best friend and I have been there several times. Never disappoints. The chicken and waffles are to die for. And my first time visiting I saw several other customers with these awesome tiny hot chocolates. I asked the manager what it was about and they had some coupon I had no idea about. Then he brought me hot chocolates and didn't even put it on my bill. I go every chance I get.
(5)
Luke D.

Waffles' best asset is its location. The South Loop has few brunch options, which must account for the long weekend waits here as the food and service are average at best. Waffles is not worth a 5 minute wait, let alone the 40 and 60 minute waits some other reviewers describe. The food is mediocre, overpriced and consistently served lukewarm. I've been here three times and on each occasion the waiter disappeared for long stretches. The best thing I can say about Waffles is that once I had a breakfast that was fine. I am baffled by some of these reviews that tout Waffles as "amazing." I imagine that if they tried the Belgian waffles from the vastly superior Hendrickx they would spontaneously combust from joy. On a related note, is "amazing" the most over-used word on Yelp (and possibly in human civilization)? Has a 4 or 5 star Yelp review written by a woman in her 20s ever been written that doesn't use it at least once?
(2)
Michael M.

Food was excellent. This was my second time here so I'll review both.. 1) waffles flight - presentation was an A+, food was a B+ 2) Cuban sandwich - A+, the sandwich was awesome, the side salad (shallot dressing made this salad), fresh orange juice hit the spot Both times - service was a C, the servers are very friendly but they never checkup on their patrons, very disappointing since almost everything else about this place is an A-/B+. Price = 2 sandwiches (portion size is big), fresh squeezed OJ, a coffee, and a side salad = $36.80 + tip
(4)
Bri M.

This place is just OK at best. They are kind of scammers and thats what fully upset me. They advertised on Groupon, we bought the Groupon, that comes with a Hot Cocoa flight, the flight is 3 of the same cocoas (dont find that out til u get there.) and they where just some watery swiss miss stuff. they claim that this was a $14 value for two, yet its not even on the menu, just some slick used carsalesman stuff to get you to buy. I mean since when is a flight all the same stuff? So we spent $22 on the groupon plus an additional $10 at the shop, Plus tip, to get two $5.00 breakfasts. I probably could have dealt with that if the food was any good. The staff was pleasant though.
(2)
Jonathan R.

The food was just okay. The service was terrible - they forgot my order somehow and then took it again...and forgot it again! While I don't expect this to be everyone's experience, people that I've spoken with have said that the service is still bad and the food is still disappointing for a place called "Waffles". I'm talking about the SLoop location though. I hear the location further north is great; I've been hesitant to check it out, though, for obvious reasons.
(1)
Kristel S.

The idea is good--heck, the menu sounds good, but my experience with Waffles was not all ooooohhh ahhhhhh...and I wanted to go oooohh and aaahhh so bad :( Tried the albondingas waffle and benedict waffle--spicy meat balls on my waffle with some cheese? eggs benedict on top of pork on top of waffles?! How can something so right be so wrong? It's so easy to ruin a meal, and in this case, the over cooked egg and the slightly-warm-outside-and-cold-inside meatballs did it for me. Hopefully, it was just an off day, but I most likely won't come back when I'm in town.
(1)
Tommy V.

This place was tasty. I had the chilaquiles and she had a plain old waffle. They've got some really creative waffles on the menu but any time I see chilaquiles for breakfast I get them. Awesome choice. They were perfect. Pork had so much flavor and they weren't greedy on the guacamole and sour cream. Good atmosphere for such a small place but not a lot of seating. Fortunately we were there early.
(4)
Pamela C.

A place devoted solely to Waffles? With hot cocoa flights? Yes! You're out of Chicken & Waffles....during the middle of the week? Dang. That's the entire reason we drove across town. The waiter talked me into the Red Velvet Waffles. Meh subpar at best, not worth the calories. The hot cocoa flights were decent but lukewarm with too much whipped cream. Disappointed.
(2)
Charla B.

I used a Groupon to try out this restaurant. Many of my friends already reported that it was not that good, but I like to try things for myself. So a friend of mine and I ventured on a non-busy weekday morning. When we arrived there was no one to seat us for several minutes. After we were seated, it took another 5 minutes for the waitress to acknowledge by telling us she will be over in a minute. We orderd the Fried Chicken and Waffle as well as the Short Ribs and Cheddar Waffle. First, the waffles are flavorless and so hollow it is like eating a rice cake. The fried chicken was seasoned, but it did not taste very good. The short ribs and cheddar were really good. I think Waffles needs to have really good Waffles if is is going to have that title. I would have preferred a short rib sandwich more than the waffles that we had. There are so many breakfast/brunch spots in Chicago. This is one did not make the list of ones I need to go back to.
(2)
Yen L.

I saw the Groupon for two entrees and two hot chocolate flights and figured it was worth a try. My boyfriend and I like to explore food places in the city. We went on a Friday morning. The staff was friendly, and we didn't wait long. To our disappointment and confusion, they were out of hot chocolate. How can they offer a Groupon to promote their flight and then be out of hot chocolate before 11 AM on a Friday? They replaced our hot chocolate with coffee and juice, but suddenly our Groupon didn't seem like such a hot deal since the drink replacements were half the price of the hot chocolate flights. My boyfriend got the chicken and bacon waffle, and I got the waffle Benedict. To us, the food was respectable, but not notable; and not worth the price. One egg was overcooked on my Benedict, and it was a little short on the Hollandaise sauce. To add more to the disappointment, though we didn't even get our hot chocolate flights, they billed and taxed us as if we did get our flights. I guess this is because the Groupon included the flights, and so they just had to do it that way. But to me, if they couldn't provide what the Groupon promised and I got a replacement that was half the price, they should tax me on what I actually got, as opposed to the offer. We can at least say we tried it. But we probably won't be back.
(2)
Jeremy C.

Like most reviews I was hoping for something extra special but I was a bit let down. Who doesn't love waffles and the menu sounds awesome... I thought all these peeps writting reviews didn't know what they were talking about... but now I agree... Bla.. I had the short rib waffles... lady had the waffles Benedict. Short rib was good.. not great; i don't know what.. but it was missing something.. benedict was short on the hollandaise sauce... too dry. The pork had little to no flavor. I didn't like the take on the benedict at all.. HOW CAN YOU ADD WAFFLES YET STILL SCREW IT UP?? Overall I thought the price points are too high for the portions. As for the positives: inteligencia coffee very cool space (you'll likely share a table with another couple if you're a couple, i don't mind that at all) Service/staff was pleasant and sharp.. I'm not dying to go back here so I probably won't. As a SLoop'r I'm still trying to find a place that will replace Orange (moved away) and Mediterra french toast (they moved away too)... please come back!
(2)
Heather M.

So disappointing! My barbecue chicken was sooo dry, not even edible. My friend ordered the chicken and waffles, very small amount of food, the server forgot to place butter/syrup in the to go - so I am sure that was even more dry than my chicken sandwich. Will not return.
(1)
Mandy M.

I came in on a Tuesday morning. It was empty in there. I order a ham and cheese waffle (seemingly a classic) and it was awful. The waffle was soggy they had to take my order back because it came out wrong. I'm not picky but it wouldn't waste your money or time on this place. Yuck. It looked so tempting with red velvet waffles and chicken and bacon waffles but it was a big disappointment.
(1)
Michelle T.

This is one of the few places I've reviewed where my rating is higher than the average. Honestly I have nothing bad to say about this place. Parking was a cinch for us (3pm on a sunday), we were right outisde. I got the Benedict waffle and my friend got the steak and eggs. I'm not an egg person even though breakfast is my favorite meal of the day but the eggs were poached perfectly. The hollandaise was fine and the waffle was a great accompaniment to the eggs (slightly sweet, perfectly cooked, and not too much waffle!). There was also some sort of pulled meat in there that was lots of yummyness. The dish was a bit on the bland side but a few shakes of the shaker took care of that. My friend also really enjoyed his steak and eggs. The steak was cooked exactly to order, well seasoned and had a nice crust on the outside. The eggs were nothing to write home about (he ordered them over hard). But the red potatoes they had on the side were scrumptious - crispy on the outside, hot and fluffy on the inside. The (intelligentsia) coffee was fine as well. When I go back, I'll probably get the bacon waffles with fried chicken. I was tempted to get the waffle flight but chickened out in the end. I'm a savory type of girl so it would have been way too much sugar for me. Whenever I go to brunch, I always want to get the waffles or pancakes. And then when I do, I'm disappointed because it's too much sugar and too heavy/dense and I barely make it half way through my stack of pancakes. I always regret not getting the bacon/sausage/other savory option. That's why I liked this place -- I could have a bit of carb-y sweetness without overdosing on it.
(4)
Rachel T.

Didn't really like waffles... Went here because my cousin recommended it and also I had found a groupon or living social deal or whatever. Hot Chocolate flight for 2 plus 2 breakfast dishes- The hot chocolate flight was ok, honestly would have preferred coffee instead. They give you 3 small samples of hot chocolate but I feel like there is more whipped cream than hot chocolate and that all three mini cups wouldn't even fill up a coffee cup... Oh well- it was included in my groupon. I had the Chicken and Waffles, boyfriend had the Lamb Meatballs with waffles (or something like that). My chicken was really good. Crisp, a little salty, and very moist. The waffle though sadly wasn't very good. It didn't taste like bacon at all and there was something about it that I just wasn't too crazy about. I didn't even eat it. Just ate all the chicken. The meatballs were pretty good but again would have probably tasted better on pasta or french bread than the waffles it was paired with. I think I'll stick to my whole wheat eggo waffles. They're DELICIOUS dipped in honey!
(2)
Sruts A.

Waffles is pretty busy for breakfast and brunch on most days. The waffles aren't mouth wateringly delicious, but it's good. I had the Liege Waffles and a cup of soup. They were both tasty. Just not outstanding. They have an assortment of flavored waffles, sweet and savory, all of which look and sound very appetizing. Since I live in the area I'm sure to go back there when I can. It beats having to wait at Yolk or Bongo Room a few blocks away, for sure!
(3)
Justin W.

Pretty good food, worth checking out.
(4)
Michael D.

Waffles has two area locations in Chicago, one in Lakeview and the other in the South Loop, and is open for breakfast, lunch and dinner. Our party of four recently breakfasted at the restaurant in the South Loop all for the first time. The dinning room is large, plainly decorated and arranged with individual and communal tables. I had the Brussels Waffle with blueberries. The waffle was served at room temperature, its taste was unremarkable, and the berries were not fresh but rather commercially prepared in syrup. Other dishes ordered by our party included eggs and a waffle selection, and the consensus was that the food was mediocre. Because the room was noisy and we were seated at a communal table with other guests, it was difficult to converse among ourselves. Prices were a bit high, service was satisfactory, and after 10:00 a.m. a long line of patrons formed waiting to be seated. My experience left me with no desire to return.
(2)
Herminia I.

Wow, I am surprised to see the really negative reviews for this place. I came here yesterday morning with my girlfriend who had purchased a groupon. The groupon gave us 2 breakfast entreÃ©s up to $12.95 and 2 drink for $19. Since it was my first time there, I figured I'd go with the waffle flight. The server didn't mind that my entreÃ© was $1 over the groupon limit even though I offered to pay the difference. Our food came out super quick, and the mini waffles were so cute! It's a great way to sample the really cool flavor combos they had. My favorite was the green tea one, which i will definitely be coming back for. My friend had the lemon curd ricotta pancakes, and those were just as delicious. While the restaurant itself is a little small, they have this cute semi-private room for 10 people. I thought that would be fun for a business brunch or larger brunch with the girls. Good food, good service, will definitely be back sans groupon.
(4)
Dan S.

YUM! This place is great. I love breakfast food. Just FYI, it's not a huge space but we only waited like 15 minutes for a table of three on a Sunday.
(5)
Thongsy S.

They serve waffles - no surprise there. But wow, the creations are awesome. Velvet waffle, green tea waffle, and my favorite - chicken & bacon waffle. The place is somewhat small so expect to wait on weekends. But it's worth it when you're finally seated and you get that cup of Intelligentsia coffee. The price is more than what I'd normally pay for waffles but not bad for downtown area. The service can be slow at times but that's usually because they are super busy. I don't mind so much -- just occupy yourself with the game on the TV.
(4)
Lupe D.

Maybe I just ordered the wrong thing, but Waffles left me unimpressed. My BF liked his Chilaquiles because they had a ton of meat in them (pork) although he did mention that they were in need of salt, but at least it wasn't OVER-salted right? I ordered the Liege Waffle, with blackberry compote. It was good, it came with some yummy whipped cream on the side. Funny thing, no syrup unless you ask for it? come on! it should automatically come with even a small little cup of syrup. now mind you, the waffle was on the sweeter side and I ate it without syrup, but I did miss it - some things just go together, like pancakes/waffles and syrup. We did not experience slow service....until we got our food. After that, our server disappeared. At this point, it was busy, but not THAT busy - I mean it was getting harder and harder to swallow the waffle bites - I desperately needed a coffee refill, our server kept going to the back and wouldn't come out for long periods, only to run back in there again. Finally, my boyfriend got her attention by holding up his coffee cup and pointing to it...really? Now when it was time to pay and waiting for our check, more drama, only instead of letting us know what the hold up was, our server, again disappeared. I was really annoyed...came to find out from another server that their computer system went down and she was dealing with it...well, you know she could have come over and told us what was happening - it would have made all the difference in the world - two of her co-workers came by and let us know! I'm sorry to say, but at this point this really affected my experience at Waffles - in the negative. I couldn't wait to leave.
(2)
Susie C.

My friend, fiance, and I came here on a Saturday around 1130AM. It was super busy, but my friend (who is a frequent) already forewarned me about that. Expect to wait 20-30 minutes for a table if you come on a Saturday for brunch. It is a very hip place - found some friends who I haven't seen in a long time eating at Waffles too. I ordered the chicken and bacon waffle. That was yum! Wish the fried chicken were slightly bigger, but that's okay. I also tried my friend's chilaquiles. It was pretty good except it was full of soggy corn tortillas.. maybe a bit too much for my liking. My fiance had the waffle benedict. He said it was okay, nothing special and that he wouldn't order it again. We also didn't like our waitress that much. She did not seem nice and didn't pay too much attention to our table. Given that there are many brunch places I thought Waffles was just okay. I would come back again, though.
(3)
Miguel M.

Food is good, but service is just awful. Orders coming out wrong. Never got my friggen bacon!
(3)
Erica T.

Glad I went here on a Groupon. I would've never paid as much as we did for brunch for such a mediocre experience we had. Not only did we wait about 15 minutes for our server to take our order. I thought the prices were ridiculous for what we ordered. $13.95 for a waffle flight for 4 tiny teeny waffles. The "fresh-squeeze" orange juice tasted water down like they were trying to stretch the amount of fresh orange juice they would use. The Intellagensia coffee tasted like they had reused the grounds multiple times (worked in hospitality & know servers tend to do this when they are being lazy) & lacked depth. In fact, it tasted like gas station coffee. I just wasn't impressed and with the numberous other brunch places in Chicago. I would say this one is a pass.
(2)
Martina S.

Tasteless and overpriced. I was excited to try this place. I ordered the poundcake French Toast. It tasted like it was made with Splenda or some other artificial sweetener. I give it one star for the potatoes...they were ok.
(1)
Nancy K.

Good, solid breakfast. Portion sizes average, but side of bacon was skimpy. Nice change of pace from your average IHOP-ish franchise, but nothing truly exceptional.
(3)
Marisa L.

Will not be back, especially for dinner. Kitchen closes at 6:45pm, not 8pm. Went with a groupon/youswoop, like everyone else there. There was only one waiter / host / milkshake-maker working tonight. I ordered a chocolate shake and the mini burgers, my husband ordered soup and the chicken mole over chihuahua cheese waffles (trying our best to hit the $30 groupon). Sounded great on the menu, but the food did not match the description. The waiter informed me that I would have to wait for the milkshake because he had to take everyone else's orders first. No problem, but the milkshake never came. The soup never came either. When our food arrived, I was given the mini chicken sandwiches with bacon on a bacon waffle. I figured I'd try it because the bacon looked good, but couldn't stomach the bacon waffle - something was just off. The waiter apologized and said the cook could put the burgers together really fast. Unfortunately, the 'burgers' (bite size piece of cold, hard ground beef) came out on the bacon waffles instead of the Brussels waffles. Both entrees were served with waffles fries instead of side salads as listed on the menu, which was a great surprise until we realized those were also hard and cold. We sat and waited for 15 more minutes to ask the waiter for the check, and when he finally came we gave him the groupon since we won't be back to use it. Never even saw the check. Sad, because their waffles Benedict was decent! Props to the waiter for doing his best to multitask! If he managed a few people this place would have a better chance having their dinner food parallel their breakfast.
(1)
marlo m.

I heard mixed reviews so wanted to try their waffles for myself. I ordered the base waffles with strawberries and sugar-free syrup. The presentation was very basic and waffles were very bland. As for service and experience, I wouldn't recommend going back. I waited to be seated, once they take your order they disappear and ask for refills on drinks once your done eating. I wish I could say it was due to them being busy but the restaurant want packed. I wouldn't recommend on food or service.
(2)
Kay K.

I have to agree with the majority of reviewers on here...this place is more of a loud, overcrowded, overpriced diner than a restaurant. I have been to Waffles multiple times and each time I would rate the food/service as average. I was really hoping for the waffles to be phenomenal, but they were not anything special at all. I had the mini waffle flight one time and the red velvet waffle the another time. Both were just okay. They tasted like average waffles with different toppings. One thing I would recommend would be the fresh squeezed orange juice, which was excellent! I definitely wouldn't go here without a Groupon either, as everything on the menu is wayyy overpriced!
(2)
Mindy S.

One of the tastiest brunches I've had in the south loop in a while. I went during a slow time. Everything was crave-able good except the Green Tea waffles. awful! I could see how disaster might strike like the other reviews mention, when it gets busy. I will definitely be going back.
(4)
Kim H.

I have to tell you first off that we went here at dinner time. Funny thing is after 4 they no longer serve regular breakfast style waffles. First I asked for a cup of the tomato basil soup that was on the menu, and they did not have the soup. We then ordered their pulled pork waffle and their steak au provoire. We arrived at 6:30 and were served our food at 7:15. I felt bad for our waiter, because the delay was due to the "chef" (cook). The "savory" waffles were tasteless. Really bad. The place looked dirty too. They need good management. Someone who cares enough to keep the place at least looking clean, and to make sure the customers are happy. They had only three tables full and they still could not get the food out in a timely fashion. We went using a Travel Zoo coupon. I will never return again. Truly one of the worst restaurant I have been to in this area.
(1)
Tiffany L.

I'm confused by all the negative reviews, maybe we got lucky and just came on a good day. I didn't have high expectations based on the reviews but was pleasantly surprised by our visit here. A 1pm brunch on a lazy Sunday scored the two of us an immediate seating. I want to call the decor "hipster diner", but they'll probably take offense to that and then talk about how awesome Brooklyn is and ride off on a bike with their too-tight pants and thick-rimmed glasses. Ordered: Plain & Simple (typical breakfast of eggs, bacon, breakfast potatoes, toast), Beef Hash & Eggs, Mexican Chocolate Waffle, and a Flight of Hot Chocolate. The breakfast potatoes were uh-may-zing. Our server described them to us as twice baked then deep fried. I immediately started drooling upon hearing this and gave myself a mental pat on the back. Beef Hash & Eggs were solid, flavorful, I liked the flaky meat, but I'd go for the waffles over this dish. The waffle was surprisingly really, really good -- the waffle itself was really lightly crispy on the outside, soft on the inside, just how waffles should be. We didn't have the issue of it being cold like other reviews have stated, so I was relieved. The orange flavored glaze on top paired really nicely with the mexican chocolate (chocolate and orange, always a good combination in my eyes) and whipped cream. I'd get it again in a heartbeat. The hot chocolate flight was cute -- 3 espresso sized cups (white chocolate w/ mint, caramel w/ peanut butter crispies, and dark chocolate w/ cocoa powder). My fave was the caramel, surprisingly since I'm not a huge fan of peanut butter (I know, I know, but I stand behind it!) -- but it actually ended up tasting like a flan to me, which I love. Flan hot chocolate. Someone get on that. I'll be back to try the different waffles, and order a piping hot bowl of those deep fried breakfast potatoes, mmmm. Ooh, and Intelligentsia coffee here, win!
(4)
reuben b.

This place has very good food I had the Waffles Benedict?, which was awesome! Quick service(on a Wednesday afternoon)
(5)
Ashley M.

Although EVERYONE told me to steer clear of this restaurant, I decided to give them a try because I live in the building above this establishment. I really wanted to like it for the convenience it had the potential to offer. Long story short -- take your business elsewhere! Food: I tried the Waffle sampler. The mexican chocolate was OK. The green tea was disgusting. The red velvet was NOT red velvet, it was a red waffle. The leigin was hard as hell. Service: WACK! Our waiter came to the table ONCE to take our order. After that, I never saw her again. Upon finishing our food (provided by someone else), we wait 20 mins for her to return to take our plates and provide the check. This chick never came! We had a TravelZoo Voucher so we decided to leave that along with a tip on the table and leave. This is where they showed their true colors... Upon walking out, I was stopped by who appeared to be a "manager". He very rudely passed me the check and told me I owed him the tax on the bill. No apology for the lack of service that lead to me basically walking out. I was shocked by the need to pay tax, and rather than explaining this to me, this man spoke to me like a I was an idiot for questioning such a thing. Waffles will never get my money again! With all the breakfast options in the South Loop, it surprises me that on top of terrible food, Waffles would have such bad service. I had the potential to make Waffles a regular in my breakfast rotation. Instead, I would rather walk out of my home, PAST waffles and proceed to Yolk or Bongo Room where the food is good and I am served with a smile. I hope they close soon.
(1)
Stephanie G.

I've been to Waffles several times over the last month or so and am always pleasantly surprised at how good the service is. I can also honestly say their Red Velvet Waffles are amazing. i'm a huge fan of the whipped cream cheese. I've also tried their version of French Toast which is made from pound cake. Although it's good, it's also very sweet and I wasn't able to finish it as the sweetness was a tad overwhelming. The last time I was there I expressed to the owner that I was torn between the red velvet waffle which i'd had before, and the green tea waffle which I hadn't yet tried. Seconds later he appeared at our table with a sample of two mini green-tea waffles for us to try. I was touched by the gesture, as they were tasty, but the red velvets are still my favorite!
(5)
Craig S.

Yummy!
(5)
Mark H.

This is my go to breakfast place. A bit expensive but you know what neighborhood your in. Food has never disappointed. I think it's much better than bongo room. I hope they do well
(4)
Van L.

Meh. Nothing special...but has potential. Ambiance is like a trendy diner, not too bad of a wait though. Service is fine. They have TVs for games and stuff if you care to watch, and apparently is BYOB. Food is hit and miss. The menu and concept sound delicious, but it just doesn't work. I had the chicken and waffles which were great! Boyfriend got the benedict and the flavors just did not go together. I'd go back, but not out of my way and probably not my first choice.
(3)
Carly G.

Very, very good! Went at about 1pm on a Sunday. There was a short wait for tables of more than 2, but the place is very spacious and airy, so you don't feel claustrophobic while you wait. They have a nice breakfast bar as well. My friend and I had the hot cocoa flights, which were dainty little cups of regular hot cocoa, hazelnut and peppermint. A great way to start a tasty meal. Onto the important stuff: I had the WAFFLE BENEDICT; holy shit, so awesome. The waffles are so fluffy and a perfect base. I am a stickler for Hollandaise, and they mastered their own for sure. My friend had the CHEDDAR and SHORTRIB waffles. His was extra tasty too, and the short rib was so tender. This place rocks, and I will be eating here on a regular basis. Can't wait to try the rest of the menu.
(4)
jon c.

love brunch @ Waffles! so awesum, delicious foods & great / friendly staff
(5)
Autumn V.

Okay, first off-- expect a good wait. We waited 20 mins (although the lady told us 45-- phew!). Totally worth the wait though. My bf and I came in around 12pm on a Sunday and it was crazy packed. My burger was simply delicious! My bf seemed to like his Spanish-inspired meal. I am glad we stopped in, and we would definitely stop by again... esp to try one of the waffles! A bit pricey for their servings, and we prefer Yolk but still good and very close by. :)
(3)
Deb M.

Cute breakfast eatery. Had brisket hash and chicken chipotle wrap. Love the potatoes but needed salt and pepper.
(4)
Justin O.

An average breakfast joint in the south loop with some unique waffle options. The omelet was a real disappointment and the waffles Benedict was good, but could've been better. The hot chocolate flight was awesome though. Our waitress was unexpectedly good at discussing the menu options. Ultimately, the chef drops the ball in this case, failing to deliver on the main course.
(3)
Sal C.

Worst wait ever... They texted me telling me that my table is ready, but once we got to the table it was taken by someone else.... Finally got a table outside, but no chair. The waitress said will bring out a chair, but I ended up standing for another 20 minutes before someone finally came to take the order. Food took another hour to come.
(1)
Evan K.

Had dinner at waffles the other night, they've got the base for a fun dinner spot but there are some areas they're lacking in. Pros: the meats were cooked excellent, we got mini burgers and rib tips, the burger was phenomenal and the ribs were tender and tasty. Waffle fries were also seasoned well. Cons: The mini waffle ON TOP for both dishes were both good and the jalepeno one was very interesting HOWEVER, the meat was allowed to sit too long on the bottom waffles and all four of our bottom waffles were soggy and just bad - they added no flavor to the meal. In the future the waffle sandwiches should not be put together until just before being served. Also... service was really slow. I know they just started the dinner service so I really hope they can improve on the speed, I wouldn't want to come back again based purely on how long I had to wait. Finally, get some waffles on the desert menu!!
(3)
Emily D.

Tried this place on Sunday morning! Was there when they opened, which ment no wait. Had the 'Waffle Benedict liege waffles, slow roasted pork shoulder, poached eggs and aleppo hollandaise' and really enjoyed it. I've never had pork shoulder in this form and it was really good. The meat was moist and lean. The taste of the base was sweet and savory, which was a great compliment to the dish. The dish was served with some lettuce but the onion was too strong. I LOVE onions and eat regularly but this was the type that you could smell off your plate and based off just a couple bites of just the lettuce & dressing, I was smelling all day. :(. Def need to adjust this, as I would be scared to eat it next time. My guest had the waffle and chicken and seemed to be fine with it, but not blown away. Service was good, price was ok-- standard breakfast in the city. I will def get this again when I go back.
(4)
Chirag P.

Definitely have had better OVERALL brunches, but the Chicken & Waffles dish with Spicy Maple syrup is good... mainly because of the chicken and spicy syrup... the waffle was actually disappointing. I would literally go back and just get the fried chicken, which had a great coating on there. Fresh OJ which is nice, but a complete rip-off. I might check it out again, but not craving it by any means.
(3)
Louise G.

This place is so fun and creative with their menu - I'm not even particularly into waffles but this place makes me crave them :) we always take people who are visiting Chicago to give them a taste for something a little different
(5)
Tim J.

great breakfast food! def recommend it!
(4)
Keinika C.

My husband and I came in for dinner tonight and had the WORST experience and it was our 1st time! There was 1 server and 1 cook for the entire restaurant and today was the last day for the Groupon! We got there at 5:40pm, didn't get our order taken until about 6pm, and didn't get our food until 6:45pm!!!! The poor child that was there was doing the best he could, so it's not his fault. Its management that's being cheap trying to save on labor! We ended up having to get the food to go! AND on top of all that, the waffles were FLAVORLESS!!! We didn't receive anything for our inconvenience either! TERRIBLE!!!
(1)
Mary Ann C.

We had a great lunch here today! After reading some of the Yelp reviews, I was really concerned. However, armed with a Living Social Deal, I treated my Mom and Sister to lunch here today. Our server was great...attentive. The food was good (not great) and super affordable. The entrees were all ten dollars and included a great salad. My Mom and I enjoyed the tilapia with a waffle. Really pleasant. Drink refills were plentiful. Parking was easy. This is a great spot.
(4)
Steve S.

Recently moved to the South Loop and had friends in for a weekend so we had to do brunch. We decided on Waffles since it's pretty much across the street and had a good looking website. Nice space inside. Very open and cheery. We were told it would a 20 minute wait but were pleasantly surprised when we were seated in 10 minutes. Always makes me happy. Our waitress filled up our water and coffee quickly and took our orders. And then something happened. Not sure if they had issues in the kitchen or something but it was at least a half-hour until our food arrived. In fact, no table on our side of the restaurant received their food for quite some time. Everybody was getting a little anxious. When our plates did arrive there was some confusion and several orders were wrong. 10 minutes later everything was straightened out and we started our meals. My Liege Waffle was okay but I could tell it had been sitting for while. Menu said it used "pearl sugar" which caramelizes the outside and inside of the waffle. From what I could tell, there was no caramelization. The blackberries on top were good and my side of bacon was done well. Partner had the waffle Benedict and while it was an interesting take on traditional eggs Benedict, it didn't improve on it. Other members of our party liked their egg dishes but once again, nothing really stood out. With so many breakfast/brunch places in the area, you would think Waffles would try to stand out and always be on their game. While my first visit was okay and I'll probably be back, the little missteps make me want to try out the other places before I return to Waffles.
(3)
Katherine M.

Wish I would have read the reviews first! Called to place an order for pick up - the guy proceeded to tell us that several items were "not available" even though they were listed on the website menu. Even the dinner items weren't available for dinner. My husband left to get the food right away (it's about a 15 minute drive). After finding parking, he finds the place locked already (at 6:45) even though 2 people were sitting there eating. After knocking on the door for a few minutes, the cook finally notified the waiter to open the door. The waiter proceeds to tell my husband that he already threw away his food because he didn't think he was coming. He then asks, do you still want your order? YES, we still want our order?!? We went to pick up it up didn't we? Basically, AWFUL service - they really don't seem to know what they're doing. AWFUL selections since you can't pick half the items on their menu. NEVER going here again. Sad, I had high hopes for this place.
(1)
Ryan M.

My wife and I went for brunch on a Saturday. They had a pretty good crowd so it took 15 minutes to get seated, which isn't bad. But then the food took 40 minutes, and we only ordered two simple waffle dishes off the menu. Just before we got our food a couple at a nearby table complained about their food wait. And then a table across the way got some stuff that they didn't order. Finally our food arrived, but they messed up my incredibly simple order. And the waiter would only take it back after I insisted. Finally, just paying on the way out took over 5 minutes because the unfriendly lady at the register moved at a snail's pace. All in all, the food was mediocre and the service sucked.
(2)
Charli J.

First and foremost, I will let it be known that this was our first real visit to Chicago and one of only two breakfast restaurants that my husband and I dined at while we were there. My husband had the Red Velvet waffles and found them to be truly divine. I thoroughly enjoyed the few bites of it that I had and I'm not much for sweets at all. The whipped cream cheese was of a perfect cloud-like texture and although the description says it comes with a cherry compote, he was served strawberries, too. This was a delightful surprise. I couldn't say enough good things about their omlettes if I tried! Unlike traditional omelettes where you can find your chosen ingredients cooked into the egg itself, I loved how the light, fluffy, perfectly cooked egg scramble encircled the mix of my choice of ingredients (gruyere cheese, bacon, mushrooms, spinach, tomatoes and onion.) Accompanied with their crunchy exterior/soft interior fried breakfast potato tidbids, I was happy to have enjoyed the best breakfast I could have ever asked for on that given day. I would highly reccommend Waffles to anyone in or visiting Chicago. Especially if you're looking for a wonderful array of choices and a damn good cup of coffee.
(4)
Kendelle T.

You would think with a place called waffles that they would have out of this world waffles aside from the wait of 45 min and the extra 25 that the waiter didn't come to our table the waffles were dry and doughy like they have been sitting out forever. I will never come back to this place, nor ever recommend it. Want good breakfast? Head to bongo room
(1)
Food Junkie S.

I like this place cause its close by. Sometimes they have a really long wait, but they offer a texting system that keeps you updated on your wait. I like their waffle flight. It comes with a little bit of each; green tea waffles, red velvet waffles, etc. It's pretty good but the red velvet could lose the strawberry on top that looks like it came out of a can. It looks and tastes terrible. Their customer service seems to have improved a tad bit. My coffee had some weird disgusting things floating around, which made it less desirable for a refill. Their BLT is pretty freakin' good. They had a special the day we went and my wife got it. It was their take on biscuit and gravy. It was very sub-par. The decor and food is updated contemporary whereas Yolk is more your standard breakfast food. This is a good alternative to the other breakfast places around the area.
(3)
Neisha G.

Went here for brunch over the weekend. I was not impressed the wait was nearly an hour so I was expecting to have a great experience. I was not impressed with the service, although the hosts were very nice. The biggest bummer was that the waffles were not good. I ordered the red velvet waffles and they didn't taste like anything. My mom ordered the chicken and waffles and her food was not only bland, but it was cold. I must say the fresh squeezed orange juice was very good. Sadly that is the only compliment I can give.
(2)
Sarah N.

My boyfriend and I went to Waffles because their menu was so intriguing. But sadly, their food just didn't live up! When we were served our food, we didn't have silverware, so I asked the food runner if he could grab some for us. Our waiter brought the silverware and then ~5 minutes later, as we were already half way through our meal, the runner came back with silverware! Our waiter was already at our table troubleshooting an egg situation (read below) so he patted the runner on the back and said, "You're too slow man." As for our food, we ordered the waffle flight so we could try a bit of each interesting flavor combination, but alas we were completely unimpressed. The presentation was nice but it stopped there. When the name of your restaurant is Waffles, you HAVE to have amazing waffle batter. We found their waffles to be bland and overcompensated with toppings that just didn't end up carry the weight. We also ordered the Chipped Beef Hash & Eggs. The menu says it comes with "two sunny eggs" but when we cut into them, the yolks were completely solid! We flagged our waiter, pointed out that the eggs had been overcooked, and asked for fresh eggs. He hesitated for a second as if he didn't understand, so I clarified that the yolks were supposed to be runny. (Doesn't he know how "sunny" eggs are cooked if A. he works at a breakfast place and B. this is one of his favorite dishes?) Then when we got our bill, the side of eggs was listed. Our waiter apologized and ran off to remove it from the check. He was super friendly, just needs a little more training in food service perhaps. Anyway, not the end of the world, just definitely a restaurant that all-around made us say, "Meh, I've had better."
(2)
Eva V.

Service has greatly improved since opening. The food is consistently excellent, and it is definitely something different from everything else that's offered in the neighborhood, which is refreshing. It's not cheap, but after complaining about the cost of coffee, I realized that the other restaurants in the South Loop charge just as much. We end up stopping by more regularly than I had initially anticipated. One of our favorite things about Waffles is that it is surprisingly baby-friendly. The staff is always extremely gracious when we show up with our little one; we never get hassled about wanting to keep our stroller near us, and the service is super-fast, which makes the meal just the right length for our little one to handle.
(5)
Jacob L.

This is, by far, the single best breakfast I have had in YEARS! The Ham and Cheese waffle is beyond good, FREAKISHLY good. I can't explain it entirely, I mean, I can separate the flavors and textures but, combined, this waffle and all of the others I have tasted just simply work. You have to re-evaluate how you look at waffles in general and their primary culinary purpose; at Waffles, the waffle is more than a stand alone breakfast food, it is perfectly manufactured blank canvass for a breakfast masterpiece.
(5)
Johnny T.

Sort of a hot mess -- despite cold waffles. I walked into Waffles in the midst of a meltdown. It wasn't mine (the pearls? Are they grabbed?) but the table next to mine. It appeared that they received two plates of cold food and the waitress/manager was less than responsive about it. After giving them both the blues (and an impressive amount of Christina-Aguilera-looking-for-the-note hand shaking), the confrontation was over and I was warned to NOT get the Chicken and (Bacon) waffles. So, my dining companion shows up and I order... the Chicken and (Bacon) waffles. She ordered the Green Tea waffles and we had the awesome idea to split them. We also ordered the fresh-squeezed orange juice. While we waited we sipped on water... as in tap. We never experienced the cucumber or lemon water that other speak of. We were never offered it. To be fair (?) our waitress was the one who just went through all of the heck at the neighboring table... but still. If the water is part of the schtick, bring it, please. As we sipped our plain tap water and enjoyed our OJ (freshly squeezed and lightly pulpy), our food came. Looks great. Tastes... cold. Not cool, cold. As in, was this sitting outside? Feeling foolish for ordering something I'd just heard complained about I, immediately, thought better of it. What better time to order food than after a complaint, right? Wrong. We flagged down the waitress, told her of our problem and re-ordered. We also flagged down a manager to tell him of our problem. Both parties promised to fix it. We wait a little longer, sip on our plain water and enjoy our OJ and our food comes back. This time it's... cool. Not cold, cool. Are you kidding me? Not having the patience to send it back again (and under the impression our meal was comped), we decided to dig it. It's really too bad the food was so cool (as in, temp, not Brad Pitt). The lemon ginger Chantilly cream was a surprising compliment to the green tea flavor hinted at in the waffle (as flavor that would have popped with heat). The fried chicken was nicely prepared and the savory nature of the bacon waffle was robbed of its awesomeness by its frosty temps. Both waffles were great ideas with poor execution. The potential was undone by something so simple to fix. It's a shame. After laboring through our meal (with our waitress nowhere in sight for the duration of it), we go to pay (for our juices + tip)... and the waffles are front and center on the bill. Huh? The manager who promised to take care of the situation was nowhere to be found (a theme). The other manager with whom we brought up the twice-served cold meal problem was all, "mhm." He wasn't trying to hear it. We finally find the first waiter and he, eventually, fixes our bill. But, really? After all that? Exhausting. Unnecessary. Sending out plate after plate of cold food is simply, unacceptable. Once is a mistake. Twice is a side-eye. Multiple times for multiple customers shows me you don't care about what you're doing. I doubt I'll be back.
(2)
Simone M.

Definitely not worth the 30 minutes we waited on the food... It had no flavor and the service wasn't the best. There are way better brunch places in the southloop!
(1)
Rag C.

Overall bad decor and the place is cramped that I'd rather go to an IHOP over coming here. The table next to us who came in after us got their food first and we had to wait quite a bit to get our food. The couple next to us actually came in and upon realizing that no one attended to them, just returned the menu and LEFT. Witnessing it was like some reality TV stuff! At first I wanted to be lenient and give them 3 because I haven't been there enough times to be fair. The food was okay. At least they had an opportunity to make it up by serving great tasting, well presented food...but they didn't quite make it. So 2 at most. Considering my other mediocre experience in South Loop, I have to ask...is this the best South Loop can do?
(2)
Erin D.

I guess I missed the boat on this one because my visit to Waffles was painful. Utterly painful. Painful to the point that I was getting dirty looks from my DH -- you know the ones that just scream I-came-here-for-this??? And possibly I'll-get-you-back on this trip. It wasn't the 25 min wait on a Saturday morning that ticked me off it was the low down and slow service. It seemed like everyone around us was getting served and getting out way before us. We ordered 2 hot chocolate flights. One came right away and the other we were almost positive was going to come with our bill. I went for the Red Velvet waffle and DH got the eggs benedict one. The food looked good but when I got to dive into mine, it was unimpressive. The one highlight was the breakfast potatoes. If you dare to go, those will make your day. Hopefully, it was an "off" day for our waiter who was just blah, not sociable, nothing. I watched the other staff who seemed to enjoy engaging their customers in conversation and offering suggestions but not ours. For a first visit to Waffles, not impressed. For the service and the money spent, there are a million of other places we could go to and get better service and a better meal. Sorry, Waffles this is a one and done place for me.
(2)
Lindsey A.

I was driving to my car dealership and saw Waffles on the way. So, on the route back, I stopped in and had - you guessed it - a waffle. It was crisp, chewy and home to deep pockets perfect for syrup to reside within. It was everything I wanted and expected out of a waffle. My gf's regular breakfast was just that - regular. Nothing spectacular. Service was slow and the place packed, but.... I enjoyed my waffle, which is all I needed.
(3)
Loncy M.

Pretty ordinary, nothing special and with so many brunch options everywhere I probably will not go back. What really kills them is the service. Our waitress was SO RUDE! She rolled her eyes at my sister several times, never asked what we wanted to drink and to get her attention we had to scream EXCUSE ME every single time cause she never came to check on us. Also one of the sides we ordered (mac n cheese) didn't show up until after we had finished our meals..... At least they did the right thing and took it off the bill. Food was okay. For being called "waffles" I was disappointed on their chicken and waffles. It just wasn't that tasty.
(2)
Kirin S.

I live in the area and have been to Waffles 3 times now. It's not a coincidence that you can get into this (significantly smaller) place in 5 minutes when Yolk and Bongo Room have an hour-long wait. - Once you order, the food always seems to long time to arrive, which is odd because the kitchen always has a stack of waffles sitting in the window that appear to be getting cold. - The food is pretty good, depending on what you get. I'd recommend the short rib waffle (if want to go big on calories) and the quinoa salad (just the opposite). The ham and cheese waffle is good except the "cheese" is this liquid sauce rather than real cheese (next time I'd ask to sub real cheese). The turkey crepes are surprisingly tasty but they are made with canned green beans. What restaurant in downtown Chicago serves canned green beans? - Last time I was there, my food came out on a plate that had someone else's VERY visible dried egg yolk all over it. I honestly don't know how the cook didn't see it....unless he did and didn't care. Other reviewers seem to have had similar experiences - you'd think they'd get the hint and figure out a better dish washing system. Dirtiness doesn't tend to bode well for restauranteurs... In closing, not a place to rush out to, but I'm sure I'll be back at some point when I don't have time to wait for a table elsewhere.
(2)
Emily D.

Well, it couldn't be cuter. Slightly austere, but favoring a warm color palette, the interior of Waffles is quite pleasing. The menu is too. . . savory, sweet, so much to eat. Allowing for some of the opening month kinks to be worked out, I waited awhile and suggested it as a breakfast spot conducive to some great catch-up chatter with a girlfriend. And when I say breakfast, I mean it. . . we met right when it opened, which is my new thing. Brunch be gone. Let's get our days started early and bright and set an alarm to do this thing right. Oddly enough, I can't do that to get to the gym. . . but for dense, sugar-coated waffles, sure. We shared the Liege (with bananas and hazelnut) and Green Tea cuties. Side of canadian bacon and side of their house made sausage (skip it for its grittiness). I have to say, the flavors were bold and the menu speaks the truth of what you'll receive. These waffles not only deliver on the details, but they are pretty too. The crystallized ginger and light dusting of sugar on the GT waffle, not to mention a perfect dollop of whipped cream, made it photo worthy. The Liege was too dense for me, but I had plenty of warning. I found the service to be "just fine" and would like to go back to try the other side of the menu, which seemed peppered with yummy sandwiches and other offerings. Waffles has promise. Not yet a fan, but certainly not a hater, it beckons me to get up early yet again to give this adorable spot another try. Maybe even post-elliptical. Sweat before waffles? New year's resolution?
(3)
Joanne C.

This opened a while ago near me and I finally went last week with my sister. Did I have waffles? No. Why not? Well I'm not a waffle (or pancake) fan but I wanted to see if this would be my new breakfast place. Yeah I think this will be one of my options. I had an omelet: ham, onions, and gruyere cheese. This was served with toast and some pretty tasty potatoes. I think this is the first place where I could actually order gruyere cheese in my omelet. The omelet was not enormous and I finished it My sister had the black bean burger and she enjoyed it as well. It came with these skinny fries that kinda reminded me of frites. Service was good. Coffee was refilled promptly and they give you a water pitcher so water is always there. So I'll be back. I might even try a waffle next time.
(3)
TK K.

I ventured to Waffles for the first time a couple of weeks ago with a friend. My friend had previously visited and enjoyed their food. Once we were seated, it took a while for our order to be placed. I tried the Brussels Waffle and some herbal tea. The menu states the waffle is slight crispy, which it was. The texture and taste was not to my liking. The experience I had at Waffles was two stars. I have eaten breakfast at places with much tastier food. Service was a main problem here. Not only were our soiled dishes not removed promptly, we had to wait forever for someone to deliver the check. There were many employees milling about and I found it perplexing with the lack of communication and speed amongst them. I was not impressed and will try somewhere else next time.
(2)
CJ B.

Man I really wanted to like this place....I really did! But what a disappointment. Let me just get it out there, I didn't think that the food was horrible, but I didn't think their food was amazing either. I went in a group of 4 so we got to try 4 different dishes, and I really can't say any of them were over the top amazing. You walk in to a restaurant named waffles and you expect them to have out standing waffles! They don't....I mean I would definitely give them points for creativity.....but in a restaurant, creativity is not what pays the bills. The waffle sampler, we forgot to ask for the menu again but I swear the sampler had 5 different waffles.....but any how it came with 4 and these waffles were maybe 2.5 inches in diameter....and the dish costed $14... yeah we definitely expected a lot more for our money. The ham and cheese looked cool with the ham being in the middle of the waffle, but once again the portion was small compared to the price....and it really wasn't anything special. The pulled pork hash, there were maybe 6 pieces of potatoes and pork that was roughly pulled apart with out any seasoning. It came with a side of BBQ sauce, but without it the dish would have been bland and over stretching. The sweet turkey crepes were diced turkey and goat cheese wrapped in crepes...the turkey was like lunch meat turkey just diced up....they were really stingy on the goat cheese too. But they did a great job with their eggs! If you prefer your egg yolk really runny, this is the place for it! Like I said the food wasn't bad it was just meh....You go for breakfast, you expect a full hearty meal that fills you up....we were all hungry after our dishes. Needless to say we won't be coming back. They just didn't have anything that was worth the trip. They're service....I have not idea who was our server or what their purpose was.....one person took our drink order, another took our food order, then someone else brought our food, no one came to check on us, and then the first guy took our bill.....They also had a table in the walk way....They really need a lot of work here. Good luck!
(2)
Julie P.

We went there with a groupon, and the fact that I really wanted Waffles!! I tried the Mexican Chocolate waffles. There was some excellent bites, but the flavor wasn't really dispersed through all of the waffles. The waffles them selves were soft but not too crispy. Overall the price would have been more than I'd want to pay without the Groupon. The atmosphere was fun though. I loved the tall ceilings and modern feel to it.
(3)
Dusty K.

I didn't order a waffle from Waffles. Insane, right? It was a Saturday morning and I wasn't in the mood for a Belgian. And I didn't want a waffle either. Besides, I make a damn tasty waffle at home and a good omelet is hard to come by. I opted for the omelet which gave me a choice of three additional ingredients. I went with sausage, peppers and cheese - a fairly standard pairing often served on a hot dog bun across Midwestern houses in the summertime. So this is where I struggle with the review - I didn't care for my omelet. I'd even go as far as saying I hated it. I know, I know - I picked the ingredients. I chose what I wanted to eat. I selected the add-ins so It was my fault. But I didn't like it. To clear the air, I've never been good at picking anything. It's the reason I don't play the lottery. In the end I left half my plate uneaten and my side of potatoes were swimming in grease. I had just woken up 2 hours before and was ready to jump back in bed. Breakfast was heavy. I may end up here sometime in the next ten years out of sheer convenience so I'll opt for a waffle next time. Definitely a pass.
(2)
Lauren G.

I'd go back. I bought this amazon deal where you get 2 meals and 2 hot chocolate flights for 15. So..why not? Hot Chocolate Flight was actually pretty cool: White Chocolate, Mexican Hot Chocolate, and Regular Hot Chocolate. Pretty tasty and it came in these tiny little espresso mugs where the hot chocolates were topped with whipped cream and different flavored sprinkles (mint, cinnamon, etc) As far as waffles go - we got a liege waffle topped with nutella and bananas(std waffle with caramelized sugar on the outside). It was pretty good, very simple and sweet. I would get it again. We also got the waffle benedict - that was good too with a nice hollandaise to compliment the pork shoulder. The Hot Chocolate Flight was definitely my favorite, but I would definitely go back next and try the Mexican Chocolate Waffle.
(3)
Jen B.

Forget the waffles (OK, don't actually, just bear with me for a quick mo'): BREAKFAST POTATOES. Write it down, folks. Best taters in the city. Whole roasted, super crispy and salted to perfection. I can't even think about them without salivating. Dear lord these bad boys are good. Every fiber in being told me to grab them out from under my husband's fork and keep the be-ketchuped lot all to myself. Luckily, my manners prevailed and I only surreptitiously stole more than my half. Potato-thieving aside, the blackberry waffle was also off the hook, and that's saying a lot from someone staunchly planted on the savory side of the Great Brunch Divide. Not helping things any was the fact that my huevos rancheros were rather underwhelming. I'm not a big fan of having to assemble the HR like a BYO taco. I just want a messy pile that I can take scoops from and shovel into my gaping maw. The flavors were also pretty blandsville. Oh well. The taters and waffles more than made up for it. Less than stellar service. We waited a really long time for everything and watched our server constantly help the table next to us first throughout the meal when we were sat before them. Ravagingly Hungry Jen Does. Not. Like. My inner second grader took over and I had to stop myself from saying "hey, me first, no fair!!" They were also out of good creamer and real sugar, breaking the cardinal rule of a good brunch place: get people coffee, and get it to them fast and in the form they desire. It takes the edge off of the 30 minute wait (at 1:30pm. WTF, Chicago).
(4)
H G.

It's not often that I hear, "Whatever you want, I will do." Alrighty then, waiter! I purchased a Travelzoo voucher ($19 for $40 value). Friends are M.I.A. lately, so I wasn't going to waste it. The place has gotten mixed reviews, so I did not go during a busy brunch time. I aimed to use as much of the value as I could because of the concerns regarding portion size. A book was in tow. Also, I figured going between 8 and 9 a.m. on a Friday would help my experience. I was likely correct on all accounts. I came in and stood awkwardly for some seconds before a waiter came out of the kitchen to direct me to a table. There may have been four other diners there. He knew I was alone and sat me in a direct (but not craning neck) view of a TV. I told him the Travelzoo voucher situation, saying that I wanted to get two entrees, not at the same time. Each of the entrees should come with a hot chocolate flight. Then, I sat back and stuffed myself silly: - OMELETTE w/ GOAT CHEESE & SPINACH: It came with the well-liked breakfast potatoes and toast. The menu didn't mention this and the waiter only asked what choice of toast I wanted (wheat or white). I think the egg of the omelette was a bit weird and the filling wasn't well distributed throughout. Also, the spinach had unexpected (again unstated) pepper bits, which did help the taste. The toast wasn't Texas, but I liked the variety of jam. The waiter asked if I wanted butter (strange, doesn't that usually come automatically?). Best item on the plate? The potatoes. - RED VELVET WAFFLES: I figured that I better order what helped convince me to try this place. Unfortunately, there was no discernible chocolate taste in the waffles. There were two triangles of them, which would constitute 3/4ths the size of a regular waffle. It came with a strawberry topping (not cherry, as stated in the menu). Good thing I like strawberries! They provided a lot of whipped cream cheese topping on top of one of them. While it helped take the place of syrup (not automatically provided), the amount was gross. I left a lot of it and part of the soggy waffle that it was laying on. - HOT CHOCOLATE FLIGHTS ($6.95 each, not on the menu): I enjoyed them. They came to the table hot each time. I could taste the differences in each one, although the peppermint bits on the top of the vanilla and chocolate-hazelnut ones made that more difficult. The size was acceptable, because if you combined the three cups together, you'd probably get a 6 to 8 oz. cup of cocoa. Now, would you pay $7 for that size? I don't think so, but it was a lovely treat. Best of the flight goes to the chocolate-hazelnut! Everything came as requested. Yet looking at my receipt, I noticed that the total was over $40. The waiter apologized, after I pointed out that I had not ordered coffee. Yet I should have examined the receipt more thoroughly because I had been charged for a Waffle Benedict ($11.95) and a Plain&Simple ($7.95). Luckily, what I actually did order was basically the same cost. I left full for the rest of the day, but not enthused. It's not good when I leave a restaurant called Waffles and the standouts are the potatoes and hot chocolate. Waffles needs to work on its ordering system, lowering its pricing on some items, and food execution. Also, as a big waffles fan, the flavor, variety and size for the waffle aspect is lacking for the price. I was encouraged to see the liege variety as an option. Unfortunately, I'm still on the hunt for a go-to place for crispy on the outside, lovely on the inside goodness.
(3)
Royce B.

amazing waffles.,,,good price!!
(4)
Adwait K.

We got here early on Sunday around 930 am, so we had to wait only about 15 minutes. We got omelettes, and these come with toast and breakfast potatoes. The potatoes werent all that good, they were a little chewy and not all that tasty. The whole wheat toast was awesome and the omelettes (one with spinach, onion and green peppers and one with bacon, onion and cheddar) were also fantastic. By the time we left there was a huge line outside on the sidewalk. We'd definitely come back here again. A very nice breakfast/brunch place. Service was also terrific. There is also a private, glass-enclosed room with its own TV for a group of around 8-9, i think. So if you need to make reservations for a large group so that's an option as well.
(4)
Mike S.

My wife and I tried Waffles for the first time today and had pretty high expectations as we heard great things. Our experience first started when we got some coffee from the cashier lady who needs to take a class on customer service. She spilled our coffee all over us and first didnt apologize, and second threw some napkins at us so we could clean up her mess... ok no big deal. The food was pretty good. I had the Nutella waffle and my wife had the egg scramble. Pretty good food and our waitress was very attentive. The reason we wont ever go back is again the cashier/hostess women who when we asked to split the check threw a calculator at us and was extremely rude to us. Not only was she rolling her eyes and being rude to us, she did the same to another group of customers when they asked for more cream. It was because of her that we wont come back. We will go to Bongo Room, which has much better service and food. Thanks for helping us make up our mind Waffles...good luck keeping customers when you treat them like shit....
(1)
Julian W.

Will definitely go back. The waffles were crispy on the outside, and moist on the inside. The service was great, and the establishment was hip and clean. Also the variety of toppings were original and delicious.
(4)
Roxy A.

I saw that this place was featured on 190 North and wanted to try it out since the bf lives pretty close to this place. I thought the food was good, but being a brunch fiend I wasn't really blown away. I think it is a very cute concept though to have waffles served in various ways..either sweet or savory. They also had a hot chocolate flight, it was presented really cute in lil espresso cups with sprinkles and whipped cream but it kinda tasted like hot chocolate from Denny's just served cuter. I ordered the Waffles Benedict which was the Lieges waffles and had pork shoulder. The meat was pretty tasty, but I kinda thought the waffle was a bit too soft and the sweetness didn't really balance too well with the savory meat. Perhaps next time I will have to try one of the sweeter waffles like the red velvet or green tea. Also since the place is fairly new they seem to still be working out the kinks in terms of service because a lot of people though seated seemed to be waiting a while for food or their server. Our server was really sweet though and super friendly. I guess I will just have to give Waffles a second chance.
(3)
Tyler G.

This was a truly awful experience. We came at 6:15 on a Wednesday and there were 6 other people in the entire restaurant . After 10 minutes the waiter finally managed to pour my glass of orange juice. Our food arrived 40 minutes after we arrived and it was terrible. Neither of us could finish our meal. We first ate here shortly after the place opened and the food was very good. I'm not sure what has gone wrong since then. A restaurant can't expect to stay open with such terrible food and atrocious service. Diners beware, if you want a waffle you're better off making it at home.
(1)
Ron H.

Good Food, differnt type of brunch with a unique twist,
(5)
Tam H.

Maybe I'm biast or a bit price conscious...However, Waffles did not make me feel like I spent my hard earn $21 dollars on the best waffle breakfast in town. The food is okay and many items on the menu come ala carte...Hmmm, someone should be able to get a waffle breakfast with eggs and sausage at one price. Not here! While I was sitting at the counter, I noticed that the barstool next to me was broken. I was a bit concerned that someone would fall. I notified the waitress and she promised to remove it and replace it with another one. Unfortunately, she never did and allowed someone else to sit there and suffer sitting in a broken barstool. Now I believe in innovation and creativity but for me to be a breakfast head, its important that my food not only tastes great but the price represents the creativity...Hmmm, waffles is suspect!
(2)
Double L.

Returrned to Waffles on a busy weekend morning. Previously mentiioned services concerns was, in fact, an issue. Our server seemed to be moving in slow motion and gave tthe impression that he either didn't really give a $hit about his job or this was the first place he's ever been a server at. Food was o.k. but I doubt I would go back on a weekend, almost enirely do to their service issues.
(2)
Charity M.

Mediocre food at best. If I never went back I would never think twice about this place. It is indeed overrated. The reason it is so packed is the constant groupons that are available. The only good thing was checking in for a table and not having to stand and wait, we were alerted by text message. The waffle was WEIRD, thin airy and flavorless. And the syrup was nonexistent, thin natural and no taste at all. MEh
(1)
Keith L.

The food was decent so I guess I would go back. However, nothing about it really had the "it" factor and like so many breakfast places these days, it didn't make you want to spend a few hours there eating food, drinking coffee, and just spending time with friends. The decor was rather bland with plain grey walls and espresso furniture. In regards to the food, the omelet was decent and the potatoes were good. My girlfriend had the regular Brussels waffle with blackberries and that was good.
(3)
Patti G.

Love it. Very accommodating and I love the flavors that they've infused in the waffles. I like the green tea waffle, great spot for brunch.
(4)
Natalie L.

I took my family here on a late Friday morning and we all really liked our breakfast. I had the nutella and banana waffles and they were awesome. Everyone loved what they had, including the more savory options. I'd definitely go back.
(5)
Lena D.

First off, waited a good while but to be expected on a Saturday morning (we went today, 12/1/2012). I bought a Groupon months ago because I heard great things that I finally used with 2 other friends. To be clear, they like their orders well enough. One ordered the plain, belgian waffle and the other ordered the "heart healthy" waffle though she commented the strawberries tasted thawed and not fresh nor in a compote. Another thing to note, they looked beautiful, the taste though was another thing. We sat down and our sever, Christine was nice enough but rushing all the time. The place is not huge and by the time we were seated, it wasn't the chaos that was before 11AM on a Saturday morning even with a 5K race in the area. So really why she was rushing is still a mystery. So we had to speed our requests & questions as she ran back and fort to tables. She seemed hurried and really couldn't care less. You know when you have to seek out the staff for a coffee refill, water, etc? -That was our server. We told her we had never been there so when I asked her for her favorite on the menu and she emphatically proclaimed, "the Waffles Benedict, the most popular thing on the menu!" It's with pulled pork over a sweet (gag) Liege style waffle and 'Aleepo' Hollandaise. When I asked what Aleppo hollandaise was she said ."oh it's regular hollandaise, just something the owners wrote to make it sound fancy". FYI. aleppo is a type of pepper or if the owners are Syrian, that too would make sense as it's a major city in Syria. My benedict was bland,, bland, bland. They serve it with mixed greens which were great - but how badly can anyone screw up salad? I added salt, pepper, hell the Co-Op Poblano sauce but it was so lacking any flavor, I have no words. Oh yeah, all three of us noted our food was cold too. I was really forward to it and the only saving grace for this place was that we were starving. We would have said something but Christine, was eager to get us our bill (she dropped it on the table) and honestly couldn't care less. I'm not a south loop local so if this is the best they have, goodness get yourselves to Greektown to Meli Cafe (which is AWESOME consistently, AWESOME) , this place is not worth it. Oh yeah, $70 for 3 for breakfast that was subpar is ridiculous. Not sure if I would come back. So bummed truly.
(1)
Robyn T.

Another South Loop brunch spot to add to your list! With Intelligentsia coffee, a variety of sweet and savory waffles, and friendly staff this is a spot you'll want to make time to visit. I loved the green tea waffle (yes, sadly there was only one), the bacon waffle with fried chicken and the baked chilaquiles I had several bites of as well (see, it's not all waffles!) The staff were super friendly in accommodating our larger party of 6. Only complaints is there is virtually no waiting area (this isn't Yolk in that capacity) and you may be seated at a communal table with other folks. All in all a solid brunch choice in the Sloop and I can't wait to come back!
(4)
Christian P.

I went to this place after a 6 months trip overseas and the CHICKEN AND BACON WAFFLE gave me the warm feeling of being welcome home. The waffle was really good, the thick maple syrup paired really well with the bacon. The fried chicken had crunchy crust surrounding well cooked moist chicken and tasted like heaven when dipped in the hot sauce (I forgot what was the brand of the bottle on the table). The fresh squeezed lemonade is good and wash down all the grease. The service was really good on this Tuesday lunchtime, the waitress checked on my table couple times. The place have like a modern rustic style and is good if you want a chill brunch place.
(4)
Daniel L.

Great! Luckily for us, we had an in with the head chef, and were seated quickly. Otherwise, the wait looked terrible. Having said that, my experience without the wait was probably a lot different than I would have judged it had I had to stand in line for :45. Buyer beware. The red velvet waffle was extremely tasty. Our table ordered 4-5 different kinds of waffles, and that was the hands-down favorite amongst us all. I believe we also had the Mexican Chocolate waffle, which was also ridiculously tasty. All in all, it was good. Perhaps it was brushing up with a bit of the annoying/trendy end of dining, with a slight air of the staff doing YOU a favor by letting you grace a table there, but... what do you expect. It's uber-hip Chicago concept dining focused on waffles.
(3)
Katie S.

This place was alright. Went with some friends for a double brunch date - had the red velvet waffles (which sadly weren't super red velvet-y :( ) and the hot chocolate trio, which could have been warmer. Service was very attentive and friendly though, and the waitress made me day by stopping and saying, "OH! Your eyes are BEAUTIFUL! The light from outside is reflecting on them and they just look gorgeous!" Aw shucks, thanks!
(3)
Heather F.

I've been to Waffles four times, most recently just this morning. The brussels waffle--just with whipped cream and one of their fruit sauces--is definitely the thing to get. It's delicious (no need for butter or syrup!), and their speciality. The portion isn't huge, but really--that's a good thing when you're dealing with waffles, and it's enough for brunch. I recommend the coffee as well, and my partner had the cheddar short rib waffles, which he was seriously excited by. I find the breakfast potatoes underwhelming; same with the huevos rancheros (it just doesn't compare to any corner taqueria in Pilsen). But the waffles: that's what it's about here. They recently added pound cake French toast and a waffle flight to the menu--those are next on my agenda. They've got a great text-when-the-table's-ready system, which helps one to cope with the long brunch wait which is typical at all the decent breakfast spots. This place is busy, and the service is pretty good, considering. You might have to ask for a coffee refill, but my food has always arrived hot and as ordered--and the staff are friendly, too. Waffles isn't perfect, and I'm not sure I'd trek across town for it, but if you happen to be in the South Loop, I heartily recommend stopping by.
(4)
Trinia T.

Disappointed that a place named Waffles does not serve them all day. I left!
(1)
Nevien M.

went for brunch and had the chicken and waffles which was delicious! i ate that with two sides; red potatoes and Mac and cheese. for desert I had the red velvet waffles and it was ok. other than that, everything else was delicious.
(4)
Mahsa T.

Red velvet waffles topped with strawberries, candied walnuts and cream cheese--I couldn't resist. Also had a taste of my friend's Mexican chocolate waffle with orange Anglaise, which was even more delicious. Chocolate is baked into the waffle and oozes out when you cut into it. The waffles are pretty thin and light tasting. There's only one waffle cut into two pieces, smaller portion than I expected. Service was good on a weekday. Coffee could have been warmer. They serve two of my favorites--Intelligentsia coffee and Mighty Leaf tea. Street parking available. Overall, limited menu but decent brunch spot.
(3)
C D.

bf and i went there because he brought a groupon deal.i would say it is a mediocre brunch place. one thing I want to mention is the wait because it took like 40 mins just to get the two plates of waffles! are you kidding me? not worth the price and the time and the money
(2)
Michael K.

This place is exactly what I expected. I went on a Saturday morning so of course there was 20 min lately. The staff was attentive in getting us seated. I had to Chicken and Waffles and it was very good. The Waffles particularly turned out well. Its not quite on the same level as Yolk, but its definitely a great option.
(4)
Angelica M.

Nothing really stood out.
(3)
Renee R.

This was the worst experience I have had this summer as far as my dining experience's... I had the Chicken Mole with chihuahua cheese . The chicken was hard dry and not fit for human consumption. Then they put this sauce all over the waffle, there was nothing enjoyable about the meal if you can call it that. I've had mole before but this was horrible. When I complained I got an oh I'm so sorry but no remedy was offered. Bottom line never again.
(1)
Steve V.

They are trying to be more than what they really are. The food is just not that good to be charging those prices. The decor was nice and service was great but the taste was just not there. My recommendation is buy urself a waffle maker u'll be able to make some better.
(2)
Annie R.

I love waffles in general, so i may be a bit biased. true to its theme, the menu is mostly composed of creative waffle combinations! my favorite is the Chicken and Waffles, but the Waffles Benedict is pretty good, too! There are a couple more options outside of waffles, among which the Steak and Eggs are superb! My ultimate favorite item on the menu is the Waffles house blend of Intelligentsia coffee - OMG - can't stop. My only thought of shortcomings here is the long wait on weekends, and the limited choices. After having visited more than a handful of times (and plan to continue to frequent!), I wish there was more room for menu exploration.
(4)
Sam Y.

Took a little while but we went here over the weekend. Place was fairly crowded but the line wasn't too long. People were polite and service wasn't noteworthy but wasn't bad either. But the food.... eh. It's a different concept (putting meat on waffles) but not digging it. The portion was ridiculously small. And while the price on the menu looks reasonable... everyone will still walk out hungry. Our bill was $45 before tax and tip for 2 people and was not satisfied at all. Probably won't be going back anytime soon. It is well decorated and the gimmick is good... but wish they'd pay more attention to the taste than the presentation.
(3)
Whitney M.

We were so looking forward to Waffles, and boy was it a let down. We walked in and there was no host at the stand, so I assumed one of the waiters would grab them for us. Oh, except that not a single waiter would meet our gaze as we were obviously craning our necks to find someone. We even said "Excuse me!" and one dude waiter just kept walking. After almost 5 minutes of just standing there, someone came over. No greeting, no smile. Just said, "2?" and walked us to our seat. Just a side note: it was a weekday and NOT at all busy. The waiter was dullsville too. Short, clipped responses, no greeting. Our waffles came out quick but were ICE COLD. Now maybe I don't know waffle culture well, but I'm pretty sure they are supposed to be hot. Clearly they have a surplus of waffles sitting around that they toss onto plates as orders come in. Bad! The chicken on the chicken and waffles plate WAS really awesome though. The seasoning was superb. The hot cocoa flights were also cold and one of mine was so over-flavored it made my nose burn. Clean up your act, Waffles!
(2)
Christine G.

A group of us runners and cheerers came here after the Chicago marathon starving for some good breakfast. The place looks really cool inside, it's hip, bright and has good music. We reserved the front room with the TV so we could watch Sunday football post-marathon. The wait staff is nice, especially for a busy Sunday with a large, ravenous group. Nice touch with the cucumber water pitchers. Mini-cupcakes -They serve these little cupcakes as appetizers. Delicious. -The best cupcake was the caramel, sea salt one. The red velvet was good, but the caramel cupcakes were pretty amazing. Several people at the table picked up a mini-box to take home for later (or the car ride home). Fried chicken and waffles -Tasted bacon-baked waffles with some small fried chicken pieces -Pretty good, I've had better. Cheddar bacon waffles with short rib -Weird, it tasted alcoholic. Brisket hash -Very savory but definitely fatty. My first bite of what I thought was a piece of brisket was a solid-ish, gelatinous chunk of fat, no meat. I'm not even sure why it was put in my food since there wasn't any meat on that. -Overall it was good, but I'd advise you to eat it quickly since it coagulates pretty quickly into a solid layer of fat. Chilaquiles -Mushy mushy mushy with a lot of spicy meat. Mac 'n cheese -Standard baked mac 'n cheese. I'd suggest getting this for any little kids at the table since I think most items on the menu were a little weird for kids, or too savory? Red Velvet pancakes -YUMMMMMY. Get some for the table to share for dessert!
(3)
Dr Keith W.

This is our weekly weekend spot! The owner and staff are amazing. The chicken is succulent n the Waffles are all unique and amazing. What a delectable mouth experience for any pallet.
(5)
Christopher L.

Went for a 2 mile run to eat here on a Saturday morning. Luckily, a tabled immediately opened up for us and we decided on waffle benedict, fresh fruit, and waffle fries. SO GOOD. The waffle benedict was pretty amazing; it obviously uses a waffle instead of muffins, however, instead of ham, pork shoulder! This combined with perfectly poached eggs and a rich hollandaise made for a perfect breakfast for two to share. The waffles fries are basically criscut fries, but they were still good with the hot sauce at the table!
(4)
Laura B.

I had such high hopes for this place, but after my experience today, I wouldn't go back even if it was free! The service was terrible, the food was terrible, and it was dirty! We walked in and were told a 15-20 minute wait. 20 minutes came and went and we still weren't seated. I understood that it was busy, but we were on a strict time limit, so it was a little irritating. The seating system was cool. You give your phone number and they text you when your table was ready. We got seated and it was still 10 minutes before our server came with water and took our order. I ordered plain waffles ($8) and bacon ($4). Since it was busy, we opted to sit at the bar, which ended up giving us quite the look into how things are run in the kitchen... DIRTY!!! The waffles were all stacked up in warming trays until they were ready to be served. Some waffles that were there when we came in were just being served when we were walking out. There is NO reason to have waffles under a warming lamp for 30 minutes when they take 3 minutes to cook. The man making them was using the same dirty rag to wash down everything... His hands, the counter, the waffle makers, etc. One time he tossed the rag on top of one of the waffles that had fallen off the warming tray onto the counter and he ended up serving that waffle! There was smeared strawberry on the counter, which he wiped up some with the dirty rag, but someones food ended up getting prepared right on top of the strawberry and some nuts, a NIGHTMARE if you have allergies! The waffle batter sat out unrefridgerated and old batter was being mixed into new batter. We almost walked out after seeing all of this, but we didn't have time to find somewhere new to eat before we had to catch a train. So we got our food, brought by someone other than our server. 3 COLD waffles (the butter didn't even melt a little bit) and a plastic cup of cold syrup. Then I had 3 tiny pieces of bacon that were actually warm. The bacon was not worth the $4 it cost and I only ate one of the waffles because they weren't at all appetizing. I think even if they were warm, and there's no excuse for them not to be, the wouldn't have been more than okay. Our server never came back to see how things were or to refill our drinks. I had to flag him down to get our check. I can excuse bad service on occasion, I know things happen or whatever, but there is no excuse for food being made in a dirty environment and being cold!
(1)
Taz M.

This place is awesome! Went here for breakfast with a small group last weekend - here's the scoop: all of the waffles are awesome (I know, I picked at everyone's food), their custom omelettes are great, breakfast potatoes are something else, the hot chocolate sampler (which our excellent waiter brought for us complimentary) is amazing, and the ambiance is very lively. The only reason I didn't give this place 5 stars is that their not so good at keeping the restaurant moving in busy times - I saw a lot of people sitting around hanging out after they were done eating; when there's a 30-40 minute wait - this is annoying! Also, the guy managing the wait list isn't with it on time estimates.
(4)
Sabrina M.

I was so underwhelmed with Waffles that I was gonna wait to review it. I was gonna do what I used to do in the old days -- if I didn't have a great experience at a place I'd try it again, sometimes up to a half-dozen times to see if things got any better, or if the first experience was a fluke. Then I realized I was being far, far too generous. Most people don't have the luxury or time to "test" out a restaurant multiple times before a review. And don't restaurants need to work on getting it right the first time? And, so, my review of Waffles: Skip it. Until this joint gets it's seating and service issues together, it's just not worth it. I was seated at a table near the front where I was bumped no less than a 1/2 dozen times, including a bump that sent my coffee everywhere. I don't blame my fellow patrons -- I blame the spatially challenged idiot who thought it was a good idea to put the tables so close together in the first place. Then there's the food. In my case, I got a cold, single Leggo-sized (which is to say, small) "red velvet" waffle. I also ordered a side of some sad-looking undercooked bacon. I was not pleased. But I was hungry by that time, so I ate it, silently noting that if I ever bothered to come back, I'd never order that again. I don't give a damn about the lemon or cucumber-infused water. I don't give a damn about the decor. I don't give a damn about Waffles being social media savvy. Because all of that means nothing if you don't get the food right, and if you can't even eat it without other patrons' asses in your face or bumping against your table. I am a 12-year resident of the South Loop and we have been *plagued* with mediocre to downright bad restaurants with service and food issues over the years. The restaurant that occupied this very space -- Grace O'Malley's -- was also a victim of its own bad food and service issues. I can only hope that Waffles takes a step back and really works on its entire operation, from the food to the service to the very placement of the tables! As it stands, it's just an ill-conceived, poorly executed mess. Thank goodness for Yolk down the street -- back to old faithful!
(2)
Erin B.

I don't want to write a review for Waffles. No. Really. I don't. I want it to be my boyfriend. My one and only. Seriously. The menu here was amazing. Creative sweet and savory waffles were available for the choosing. Also, there's a variety of other breakfast favorites. Of course, they have my kryptonite--red velvet waffles. It came with cream cheese frosting and cherry compote. It was amazing, and not for the faint of heart. I was so lucky as to stumble in here on the grand opening, and there was NO wait. Of course, this all will change in a few weeks. I'll be sad when everyone else flocks here for some nom-nom breakie. When this happens, I'll just order take-out. :-)
(5)
Sonja K.

I tried the Waffle Benedict. It was fantastic. Just the right combination of sweet and savory. The ambiance is bright and lively, the wait staff is nice, and the cucumber water was a nice touch. As a bonus I also tried the Liege Waffle. The fig compote was very good. I'm going back to try this again.
(5)
QB Chicago B.

Just plain bad! Orange juice, although fresh squeezed, was hot...not warm...hot! Arriving shortly after, my food...cold...go figure. The chicken & waffles just gross! Weird flavors & just not pleasing to look at! Great thought for our neighborhood...someone needs to think harder! PASS!
(1)
lisa l.

Waffles - With a name like that you'd think they were experts on fluffy battered creations. Trust me, they should be called Terrible instead... I was excited that the South Loop has a new brunch spot! And it's only a block away from my apartment which had me turning cartwheels...However, my boyfrend was so disappointed in the food that we might have to cross the street when walking by to prevent him from throwing a brick in the window. I've never seen him so angry after a meal and that is not an overstatement. So, I ordered chicken and bacon waffles. The menu advertised the waffle as having bacon in it with red pepper maple syrup. Well, the waffle did have bacon in it and it was OVERWHELMING. I love bacon but this waffle didn't taste like it had any ingredient but bacon in it. It was just weird. And the restaurant just drizzled a tiny amount of syrup on the waffle. So, I requested extra syrup (supposedly real maple syrup) and when I added the syrup to the pancake, it turned sour and tasted spoiled. I could not for the life of me understand what happened. I mean, it was no longer edible. The chicken was sub par. They served the meal with a leg and a thigh and it was the tiniest thigh I've ever seen. Also, the chicken was not flavorful. I don't think they used any seasoning at all. I didn't finish 60% of my breakfast My boyfriend had the brisket hash. It was awful. I mean, it was just terrible. It had zero flavor. The meat didn't taste like meat, the hashbrowns didn't taste like potato toes...I imagine that it probably tastes exactly what governmental rations might taste like. Disgusting. And even the coffee was horrible. It was as weak as water. On my way out, I saw an Intelligentsia sign but I would bet that was false advertising. My suggestion if you are trying out this place is to stick to the omelets. I've read other reviews and it seems like the omelets are ok. I, however, don't like eggs so I have no reason to ever visit this place again. BTW, they don't have pancakes on the menu...wtf???
(1)
Dustin T.

Tried this Waffles place and was not impressed. First the hostess forgot about our group and we ended up waiting over an hour to be seated. Second, the restaurant seemed hectic and the wait staff frazzled, this made it difficult to relax. After a 30 minute wait, we received our food and the portions were small, I had to order an additional side AND finish off my girlfriend's plate just to get full. The water was warm and my girlfriend's food was cold. So, needless to say....I wish this place luck and hope they tighten up their service.....but I will not return....
(2)
Frank P.

Just ate lunch here today. Excellent taste and nice sized proportion of pork hash dish topped with two eggs. I sat at the counter and watched everything from chocolate banana waffles zoom by to red velvet to green tea waffles. Can't wait to bring the family. Service was great, happy and friendly. Easy place to park. This place is hip and way cool too.
(5)
Erica W.

It's good that the South Loop now has another breakfast option, but waffles was just average to me. Here's why: The Attitude: I was greeted with a bit of an attitude from the hostess, and noticed that she treated others the same way. She informed me that my whole party needs to be there before she would seat me - ok, this is standard at some Chicago restaurants...but her tone was not kind or welcoming at all. I think that this tainted the rest of my experience. The Wait: After ordering the food, it took over 30 minutes to get the food after the order was placed. Too long. But this is a new restaurant, so I gave them a little bit of wiggle room. They soon ran out of wiggle room. Keep reading... The Confusion: Waffles has a communal dining set up. You may be seated right next to another party at your table. The food runners brought the wrong food order to me twice. They need to figure out a system for the food runners to determine who ordered what, so that I don't get excited thinking that the food they placed in front of me is mine. The Incorrect Order: After waiting 30 minutes for our order to arrive, turns out that the order was incorrect - asked for an egg white omelette, and got an omelette with yolk. Had to wait another 15 minutes to get the correct omelette. What happened to the cooks in the back doing an order on the fly if they mess something up? Guess they don't do that there. Oh, and they didn't take this off the bill at the end... The Flavor: We were adventurous and got the green tea waffle, which had ginger and pistachios. The waffle itself was nice and flakey - the texture was great. Temperature was cold. Flavor was interesting. Just a hint of green tea. The ginger overpowered the waffle. It was ok, but probably would not order it again. The omelette was delicious - they added a little bit of red pepper to give it more flavor. We thought it was funny that the omelette tasted better than their namesake. The lady sitting next to me barely ate her red velvet waffle. Said it wasn't very sweet, which was surprising. She left half of it on the plate. The Price: Each waffle is about $8.95, which does not include any side items, which cost $3.95 each. The menu is somewhat a la carte. The best deal is to get an omelette, because you get potatoes (very tasty) and toast with it. The portion size of the waffles are not very big - you would definitely need to get a side item to be satisfied. After reading my thoughts above, I'm sure that you will not be surprised when I say that I will not be going out of my way to return. If I happen to be in the area, and it's convenient, then I'll go, but it's not going to be my first choice. The good thing is that most of these issues can be addressed. I'll give them a little bit of time to get their act together and try again.
(3)
Melody L.

I gave this place a third helping before I reviewed it. I'm glad to say that I haven't experienced bad service as the other customers have had, however, it is slow. We sat at the counter and we had to wait a bit for someone to come by, get our menus and drink order. My food was not as good as the first time. My waffle was more crisp this time around and they didn't have bananas. So it was a bit difficult to eat sans syrup (wasn't to be found on the table). My bacon was fine. My friend's omelette was fine. All in all, food was fine. Back to the customer service, there was some drama happening as we were checking out. Some very unhappy customers yelling profanities at the cashier. Yikes! This is a place where there are families with children. Maybe this is the result of bad service. Who knows! Went back a third time and the service was way better. I think that weekday service is better than the weekend. Our server was attentive and friendly. I give it a 4 star-rating for this particular visit.
(3)
Philip V.

Well, was intrigued by a place committed to the waffle. Have had breakfast and brunch at many of Chicago's finest establishments, and this one was fine. A-OK, in Yelp's words. No wait at 9am on a Sunday morning. Had the waffle flight: the variety was great, and each really was pretty distinctive. Seemed a little overpriced, however, for the amount of food. Some pretty adventurous choices (red velvet, green tea, mexican, and... a fruity one, I think). All good. None amazing. None to die for. None that I would want to have as my final waffle on the planet earth. But none bad, either. Service was a little slow, but things were definitely picking up so I'll forgive them that. Love the location: need more places in the South Loop. Would go again.... but will probably still prefer breakfast at the Original Pancake House here in Hyde Park.
(3)
Nancy S.

I have eaten at Waffles a few times already. What is ironic is that I am not a big waffle fan to begin with. However, I do think they make a solid waffle. I have tried the Waffles Benedict, the regular one and the Red Velvet. I thought all were good. The Red Velvet topping was a bit rich for me, but I am also not a cream cheese fan. (Nope, I don't care for cheesecake.) What got me to write this review was the outstanding service I received when redeeming a Groupon on a busy Saturday morning. Our waitress was top notch. I was with a friend and her son. Our waitress asked if we wanted water with lemon or cucumber. As the waitress walked away (and we thought out of earshot), my friend's son mentioned that he didn't like cucumber water. When the waitress returned with our carafe of cucumber water she also brought him a glass of plain tap water! Even though we had a Groupon, the waitress gave us excellent service. She made sure our coffee cups were refilled promptly. She asked for feedback on the hot chocolate flights we had (oh, you have to try that if you are a hot chocolate fan!). She was attentive all during our breakfast. I have noticed that as you near the end of your meal the staff pays less attention. My friend's son wanted an extra egg after he finished his breakfast and we had to flag the waitress down. Also, the coffee refills become nonexistent once you are done with your meal, perhaps to get you to clear out for another party. We had to flag the waitress down to get our check. I give it four stars because they deliver solid waffles (I've had many a yucky waffle, which is why I am not a fan), service is above average and they have Intelligentsia coffee. The cucumber water is also a refreshing alternative to ordinary lemon water. Yes, it is crowded and nosiy, but tell me when you last had brunch in a quiet, slow environment in Chicago?
(4)
Raph V.

I live next to this place and it's not the greatest........I'll walk a mile to go to Yolk instead
(1)
Tabitha G.

FAILED...trimedously! 30 minute wait. Fine it's brunch. 40 minute wait for breakfast food? NOT OK. Waiting 40 minutes and getting served the wrong thing? UN-FORGIVABLE. I wasted over an hour of my life waiting for food I didn't order that wasn't even that good. I went home and ate cold pizza....it was served to me in less than 2 minutes. Only saving grace is that they took my "order" off the bill cause they probably realized I was bashing them on Twitter the entire time.
(1)
Mike C.

Had breakfast here after doing a race downtown and loved it! Glad there are more breakfast spots to hit up that are good, since the other popular ones have a huge wait. Although this spot took a bit to get seated, was impressed with how they notify your iPhone when your up, vs. the typical buzzer. When you hit up this joint, make sure to get something with waffles, hence the restaurants name. Had the Cheddar and Short Ribs with waffles and couldn't be more happier with this choice. Short Ribs were tender and had great flavor. The wait only works if the weather is good, since they don't have much room inside to hang around for a table. So unless you go early, be willing to wait up to 45min for a table. Worth the wait though.
(4)
Katie M.

It's definitely good to have another brunch place in the South Loop, but Waffles probably won't be our go-to place. I ordered the Plain and Simple-- just bacon, eggs, toast and potatoes. I had to send my eggs back twice for being undercooked. (I'd ordered eggs over-hard and they came out runny twice before they got it right.) The waitress was very nice and apologetic about the whole situation, but usually when the kitchen gets an order wrong you comp the meal (especially when they get it wrong twice) which they did not offer to do. There were four of us there, so it's not like they weren't still making money off of us. It sucks when you get your meal after everyone else at the table is done. I tried my husband's waffle and that was pretty tasty, though I agree with many of the other yelpers that the portion sizes for the waffles are fairly small. Either make the waffles bigger or the prices lower. I also think they should probably add a kids menu. The South Loop is filled with young families, so having options for young kids is important. They just opened so maybe we'll give them another shot eventually, but Waffles wasn't really a standout place.
(2)
Stacey P.

We waited 45 mins for 1 pm on a sunday. It was to be expected though, so no big deal. There were 5 of us. I don't think anyone was overly thrilled by their choices... I know I personally was not :( I got the green tea waffles. My waffles were green. They barely tasted like green tea, which upset me. They were also kind of dry and reminded me of eating fancy paper..... I did like the creamy stuff with a lemony taste that they had to put with the waffle. It was flavorful and delicious. That is good because the waffle itself tasted a lot like nothing. :( My friend got the red velvet waffle which I thought was considerably better. However still not as impressive as I had imagined a waffle would be... at a place called .... waffle. There were 2 ladies who got grilled cheese which I think they were fine with, but didn't find it great. One got an egg-potato deal, I think this dish was the best of all the dishes. I'd go back to try other things but I was kind of dissapointed. Maybe it will be better next time!
(3)
Travis J.

Been 2 times since it opened and haven't been disappointed yet. Had the chicken waffles the first time, and I was skeptical at first but they were amazing. Highly recommended!
(5)
chris g.

Well I hope to return & have a better review but for now I was not impressed. We went today for a little Sunday brunch. We were told 30-40 min. wait & all was good there. We were called right at about 40 min. We were seated at the bar counter & ordered. We ordered eggs Benedict with pork, green tea waffles & a hot chocolate flight. Our total with an 18% tip was $41.00. The problem was nothing was really great. Not the service & not the food. Nothing was bad but for two breakfast items & $40. + bucks, I expect more. There was only one waffle & the hot chocolate was a total of 3 to 4 ounces plus a little whip cream for $7. The 3 approx. one ounce tastes were good but not $7. good. Maybe I was missing something today which is why I always like to try a place twice before writing it off.
(2)
Ernee J.

If you see a Groupon for this place do not purchase it. Yesterday myself and my sister along with others were turned away by this restaurant because they did not want us to be able to use our groupons. Their website reads that they close at 8PM, we get there and they tell us that they stop seating people at 6:30.....What kind of unprofessional mess is that. They know good and well what the website reads and doesn't say anything about seating the last persons at 6:30. This is because they did not want to honor the groupon. Don't support a place that doesn't respect your business.
(1)
Mary S.

Arriving on a Saturday around 12:00, my mom and I waited a mere 5 or 10 minutes (max) and were seated at a somewhat communal table (would seat probably a group of 6, but there was one couple sharing with us.) Since she had bought the Travel Zoo deal, we started our meal out with the flight of hot chocolate. Flavors: awesome! Regular, hazelnut, and peppermint. The hazelnut was rich, and the peppermint wasn't overly minty. However, the temperature was definitely NOT hot. I brought this up to the woman we paid and let her know it's probably better to have it on the hot side and let it cool down than to serve it cooler. I hope they do that! As for the meal, my mom got the waffles benedict, which was really good, but I think I actually got the better meal in the cheddar waffles/short ribs. Seriously delicious. We also shared the potatoes, which were crazy good. Very crispy, and with some great spicy spices. The service wasn't what I would consider "attentive", but we also didn't really require much attention so it didn't bother me very much. The food was served very quickly, and while my mom and I were able to talk and catch up, we were still in and out in less than an hour. Pretty fast meal! I wouldn't necessarily make a trip back from the north side where I live now, but if I find myself in the area around waffle-time, I think I would head back to check out one of their sweeter waffles, the Mexican Chocolate Waffles sound awesome!
(3)
A. C.

Disappointing. Spent $50 for four people to eat lukewarm, dry, stale-tasting waffles covered in sugary fruit and cream. Now, by no means was the food so bad that it made us sick, and the service was perfectly decent, it's just that the waffles were so ordinary and bland that I feel I could have made fresher-tasting, warmer ones myself with a box of Bisquick. I'm amazed at the crowds out here at the weekends, it just doesn't seem good enough to warrant them, especially when they can't seem to get their signature dish correct. I might be tempted to give them another shot one day, but seeing that many other reviewers here on Yelp have similar thoughts, I doubt it's likely to be any better.
(2)
Scott K.

A relatively new addition to the South Loop, Waffles is a welcome addition filling a need for an easy, neighborhood breakfast place. The atmosphere is modern and open, despite it being a relatively small restaurant. The menu is simple and straightforward, offering classics like an omelet or a Belgian waffle, or more adventurous fare like a brisket waffle or a red velvet waffle. I've eaten here on a number of occasions. I like that I can have a gluten free waffle. But I'm often disappointed with the necessary basics: the food and service. First, the service. The wait staff is friendly, and often unnecessarily apologetic. The support staff are somewhat clumsy. It's not uncommon for a timing disconnect to emerge between the kitchen and the waffle station. Parts of your meal arrive hot, others do not. When there's a good expo, food flows out of the kitchen quickly, when there's not, the system struggles to keep pace. Some basics like creamer for coffee or jelly for toast aren't refilled after the former guests. I think the main problem is the way the space has been laid out. There's only one entrance to the kitchen and waffle station and things get jammed up there. The food is average at best and even inconsistent. It depends who's cooking and who's working the waffle station. The omelets are uninspired, which is strange since the waffles are unique and creative. Eggs should be fluffy, not flat. The hash is bland. The brisket is a good concept, but not all that flavorful. These complements to the waffles have got to be spot-on for a $20 meal price tag with tip. Most like the waffles, since that's the draw, and I think they're pretty good. But the other elements are lacking. Overall, it's just an okay restaurant and needs to work on better execution.
(2)
Tyrone N.

I'm just so use to a large and more filling breakfast. It wasn't bad, maybe it was too early for fancy food. I'd prefer to see a bunch of eggs, pancakes, bacon, and sausage all squeezed on one plate. Plus every item of food was sold seperately, nothing sold together, and at a pricey price. Like 4 bucks per side. Got to Hollywood Breakfast on Ashland and I think Division. Order the 2,2,2,2. Waayyyyyyyy better.
(2)
Vee M.

Pretty decent, a little crowded, nice food plate decor and it's BYOB - nothing like a bottle of pink Moscato on a Bears game Sunday morning. I ate the short rib waffles- the meat was amazing, very tender and just melting with the waffles. The waffles were pretty good, not overly dry, chewy or crispy. A friend of mine had the chilaquiles and no complaints there - very very good. Arrive early!
(4)
Russell S.

My girlfriend and I heard this place was good, so we checked it out during Sunday's church rush. We had a pretty good experience, though the table we sat at was super wobbly, the waffles were great. Try the waffle benedict if you get inside the front door. We decided to come back a couple weeks later during a time less busy. We walked for about 20 minutes in 20 degree weather only to be turned around at the front door by a server at 11:18AM on a Friday. The server said they were closed, though the store hours don't reflect that. Maybe the server was just having a bad day or something? Maybe there was a kitchen fire? Talk about firing the customer.
(1)
AShell M.

We had a gilt city deal for two waffles/egg plates and two hot chocolate flights. The wait wasn't too bad if you overlook the fact that some people came in and were seated right away while an elderly couple who was there before we came in were forced to wait. Related note: it was also frustrating to see them waste space at tables. When it's 5 degrees outside and the front door is jam packed with starving people waiting for a table, I would think it's acceptable to put a full 6 people (or 3 parties of 2) at a 6 person table. Just a thought. The hot chocolate flights were disappointing. Of the three, only the middle one (cocoa presumably?) was tasty. The others were cold and lacking of any real distinct flavor besides just tasting like whipped cream. Btw, if you aren't a die hard whipped cream fan, the flight isn't for you. There was more shipped cream than hot chocolate in those little cups. The waffles were disappointing. I just got your traditional waffle but added fresh banana and nutella to it. Oh man, it was tasty but there was so much nutella piled up my teeth hurt half way through. My fiance had the chicken and waffles and I can't begin to explain how disastrous it was. His waffle was soggy from being under greasy chicken but more offensive, his chicken was raw. Like completely red, completely raw. Even worse, we flagged the waiter to notify him and he seemed totally un-phased. Sure, he was happy to get us another piece of greasy chicken (which was sufficiently cooked) but the thought of serving raw chicken should have been alarming, no? Have we heard of the risks of Salmonella poisoning Waffles? I'm glad we had a pre-paid deal otherwise I would have flat out refused to pay for our raw chicken waffle. We probably won't be back. Pros: - some of the best, fluffy and slightly crispy waffles I've found in the city - something different than our usual routine Cons: - people aren't seated in order - raw chicken, a major deal breaker - more whipped creme than hot chocolate - checked out servers
(2)
Kay V.

My family recently went to Waffles for an early breakfast. The food was okay, nothing special and service was awful. A real disappointment.
(2)
Tk C.

Been coming here for about a year now, as its very close to where we live. Love the food here and service staff are always very attentive. The only down side is the wait can be long in the summer time. Its a smaller space overall so can't sit that many people. Numerous occasions I have seen the owners bring out small pastries to patrons standing waiting out side, which is always a nice gesture. One of the owners, Gary, waits on the tables every weekend and is extremely attentive. He is also a watch collectors so we chat about time pieces all the time. Would highly recommend this place to anyone.
(5)
Ezeibe A.

Meh, I can make better waffles at home. Was riding my bike and saw this place. It looked pretty neat from the outside. I was excited and decided to give it a try. The atmosphere is really good. The service is ok as well. I ordered the Waffle Flight and it came out really quick. All the waffles seemed a bit undercooked for my liking especially for $14. It was not a great food experience. I'll stick with Yolk next time. $30 for waffles, a drink, and two sides is beyond irrational. On the bright side, their fresh orange juice was delicious!
(1)
Charlene S.

We had a Travelzoo voucher for this place. But the hubs and I would have tried it eventually as we LOVE brunch and this was listed as one of the places in the Chicago magazine. When? Saturday morning around 10 am. We were seated immediately. But if we came 20 minutes later, we would've had to wait a while. The line was getting longer and longer. The grub? Since we had the voucher, we wanted to get our money's worth and the hubs ordered the steak and egg torta. The sweet waffles looked amazing, especially the green tea one. And I was torn between the chicken and waffles, which were on the sweeter side and the cheddar waffles with braised short ribs. It came with a little flight of hot chocolates, a creme brulee version, a peppermint flavor and classic. Soooooooo delicious and just enough to sweeten the palate and not overwhelmingly sweet. I ended up choosing the cheddar waffles with short ribs with guidance from the waitress, who raved it was her favorite dish on the menu. And yes it was AMAZING. The ribs were so tender I was able to cut it with a fork. The hubs thought his sandwich was average. The beef was cooked perfectly and very tender, he just thought it was too messy with the runny egg. The service? Average. I passed my half eaten plate to the hubs to finish off and the bus boys kept trying to pull it away. Probably because there was a line forming... but hey, we haven't finished yet. I'd go back to try some sweet waffles and the chicken and waffles, which a lot of people around us ordered.
(4)
Vee E.

I was pleasantly surprised at Waffles. Early reviews weren't favorable, but I thought I'd take a chance several months after their opening. Glad I did, it looks like they worked out a lot of the kinks that early reviewers complained about. I ordered the green tea waffles and loved them with the candied ginger sprinkled on top of the lemony cream. The waffles themselves lacked flavor so I did need to add some sugar-free syrup. The potatoes were amazing as others have said, crispy on the outside, tender on the inside. My friend had the Red Velvet waffles and enjoyed them. Positives: 1) Coffee was served steaming hot (always a plus). 2) Server Mary Ann (?) was very attentive. Those potatoes! Perfect portion sizes. Negatives: 1) Prices are a little higher than I'd like. 2) Having to pay an extra dollar for syrup? At a breakfast joint? That's crazy. 3) I didn't like the turkey sausage. Overall, I would have given Waffles a 3 1/2 but downgrade them to 3 for charging for syrup. I'll visit again to try the chicken & waffles or have the green tea waffles again.
(3)
K-show H.

The portions are very small for the price.. ( think about it, 2 small pieces of waffles for $9).... and it comes with nothing else. The waffles tasted OK.. nothing special. Just something unique, at best. The CHIPPED BEEF HASH & EGG was bland. The presentation was very nice but NO TASTE. I'll take my money somewhere else!
(2)
Diana M.

This will be my shortest review ever, because there was nothing special about this place, so just be prepared for the following: Long wait. Communal seating. Okay food, nothing special. Rather slow service. Sort of pricey for blah food. You've been warned.
(2)
Rene P.

When we saw the Red Velvet waffles we had to go. It was a Sunday, and we arrived around 10. We had less than 10 minutes wait for a table and were seated at a large table with a family with children at the other end. No big deal except that their water had cucumber and ours had lemon... we were sort of jealous. The server took our order, delivered our food and otherwise just seemed completely uninterested in being there. When she dropped our check my sister tried to hand it back with a card, and the server told her to take it to the register. I really hate that, but whatever. The menu was clever. Lots of cool looking items. I had the fried chicken and bacon waffles, it was good. My partner had the short ribs and cheddar waffles. He says he could not even taste the cheddar but the short ribs were outstanding. My sister had the red velvet. They were good, and I found the topping to be a little too rich. Nothing was spectacular. While the items were creative, the ingredients we of just average quality. The thing that brings me back to a breakfast place is the bacon and the bacon here was no different than the cheap stuff one might find on a whopper. I ordered orange juice and all I can say is that it did not satisfy my craving for orange juice. The space was loud! We could barely hear each other talk. I might go back because I want to try the green tea waffle. Other than the creative menu the place has little to offer. And a side note on Waffles' website. It's rude. I hate going to a sight to be bombarded with flash, music and difficult to navigate graphics, only to have to download the menu if I want to see it.
(3)
Iris L.

We went to Waffles on a late Sunday morning, which is definitely prime brunch time. We put our names on the list and were told that the wait would be about 25-30 minutes. We really wanted to try it and had trekked from the near north side, so we were determined! About half an hour later, we were seated. Our waitress took our order and another half an hour later, we finally got our food (coffee, red velvet waffles, leige waffles with banana & nutella, bacon, 2 scrambled eggs, and potatoes). The service definitely left much to be desired. The food was pretty good. Anything with nutella is pretty good, so I can't complain about that at all. The menu looked like it had a lot of other tasty waffles, like the green tea. However, I'm not sure I'll be back anytime soon. The food was good, but the service was bad. They also still had Christmas ornaments up. Obviously not a big deal, but it was kinda weird.
(3)
Nicole T.

I live in the same building that Waffles is in so when they opened I had to try them out. The first time we went there was a 20 minute wait. The weather wasn't bad so it didn't seem that long. We were seated at the bench tables with a family who I found out later live in my building. Its a little awkward eating so close to another family. We didn't mind but I could see it being an issue for other people. I had the chicken and waffles and my friend had the red velvet waffles. Both were good although my friend didn't like the nuts on her waffles so she took them off. The waitress was attentive and refilled our coffee frequently. During the week they deliver in the building for free so when I'm home I order the Liege waffles which are delicious! These are my favorites. I think Waffles is a great addition to South Loop.
(4)
Dunping Y.

I entered Waffles for a weekend brunch with my visiting parents and girlfriend, and left feeling embarassed that I took them there. First, as other reviewers have mentioned, the wait. Took at least 30-45 minutes to make four waffles? This might be acceptable at a normal breakfast joint but not sure it makes sense here. I can normally tolerate waiting for my food, but what we received was underwhelming. OK flavor, but extremely small portions of both waffles and toppings. Final bill for four, with just four waffles dishes and one iced tea, was around $60 which I thought was ridiculous from a value proposition standpoint. For that amount of money I could have had a feast at Little Branch Cafe, just a few blocks away. TLDR: My parents lectured me afterwards about 'wasting money' while eating out and I had to reassure them that not all places were as awful as Waffles.
(2)
Patrick L.

Received terrible service. Red velvet waffles didn't have much flavor and were disappointing.
(1)
Candace D.

Was ill after eating here for lunch. That kinda says it all. Had chilaquillas, which I love. Went down greasy, but tasty. Not the second time around, when sick. I will pass from now on.
(1)
Daisy H.

We tried this place out the morning of the Chicago triathalon. We arrived and there were 15+ people waiting for tables, but we were quoted a 15-30 minute wait time for a table so we stuck it out. While we waited they brought around ice water, which was nice. We got a table after about 10 minutes (score!) and our waitress came right by to explain the menu & offer coffee and water refills. I ordered the Mexican chocolate waffles + a side of bacon, my husband had the bacon and chicken waffles. We waited about 20 minutes for our food (not bad considering how full it was) and during that time coffee and water refills were prompt. There was a mix up with our order but they apologized and fixed it under five minutes, so no big deal. The food was great, the portions were not huge but they were filling and it was nice to leave without that 'overly full" feeling. While we paid the bill the cashier chatted with us about our orders, suggested other things we might like and was downright pleasant. All in all it was a great experience and we will be back. Thanks Waffles for adding another great breakfast joint to the South Loop - perhaps it will convince the owners of the old Grace O'Malleys (next door) to finally do something with that spot.
(4)
Nick M.

Decided to try this place for brunch as it was new and had a nice adventurous menu for me and a safe menu for my girlfriend. We were seated immediately on a Saturday and promptly served, so no complaints about service from me. On the other hand the food disappointed. The Eggs Benedict were a strange but pleasant combination of sweet and yolky but the pork shoulder added unneeded flavor that muddled the combination. The salad had some horrid dressing that started with a smooth creamy flavor and then overwhelmed with onions. The Ham and Cheese was fine though it was hardly worth the trip to the South Loop. Completely underwhelming to me.
(2)
Amy H.

Even as a child I did not like waffles unless they were smothered in ice cream and whipped cream, but even then. . . it was hard to convince me to eat them. However, I decided to try Waffles this morning as it's very close to home and my brunch buddy had the Groupon for 2 entrees and 2 hot chocolate flights. It was extremely crowded, and we had to wait about 30 minutes, which was not so bad. However, many people had to wait outside in the cold, and unlike other brunch places, the hosts did not go outside to call waiting patrons in or have some sort of loud speaker/pager system. This led to a lot of frustration with cold patrons going in and out to check on their wait time. It was fine, but we all got very comfortable with our puffy down coats pressed up against each other both on the sidewalk and in the foyer. I suggest the establishment addresses this. Then, when we were finally seated, we were seated at a table with another couple. While we do not mind making new friends, this was sort of awkward, and I think patrons should be warned ahead of time. Throughout our stay, three different couples were rotated in and out of our table. The reason this was awkward, is that most of the tables have benches instead of chairs, so when you add puffy coats and purses into the mix, it can be odd. Also, it was hard to freely have a conversation. I ordered an aged cheddar waffle with short rib. It was tasty, but I left half of it on my plate. I guess I am not a savory waffle person. I definitely will not have any cravings for this dish in the future! However, considering my childhood tastes, I thought I should try a sweet waffle to see if I liked that. Lo and behold, the Liege waffle with banana, nutella, and homemade whipped cream, rocked my world! It was perfect, and I definitely would come back for this dish, once I have had my savory dish elsewhere. My friend limited himself to the red velvet waffles, which also looked habit-forming. Maybe Waffles should consider turning themselves into a late night waffle dessert place on weekends, too! Lastly, we did enjoy the cute hot chocolate flights. There was a peppermint infused hot chocolate, hazelnut, and classic. This is a great combo! Other pluses were that the employees are very nice. Nobody seemed full of themselves or too big for their britches, as you get at other local establishments. Also, the cucumber water and my 80s favorites on rotation were great pluses. I would go back, but maybe in the future I'll stick to the sweets.
(3)
Hannah P.

By far the best waffle I have ever tasted. After ordering the banana and nutella waffle I can truly say I have died and gone to heaven. Great service. Amazing atmosphere.
(4)
Kathy S.

On my second visit there I finally found the dish that will keep me coming back for more. I had the waffles benedict...the slow roasted pork shoulder was amazing with the poached egg, delicious hollandaise, and perfectly sweet waffle. Sooooo good. It's definitely spendy if you don't have a groupon. My husband got the steak & egg torta, which was tasty, but not as good as the benedict. The coffee was solid and the fresh squeezed orange juice was overpriced but decent. Each entree was $13, which I think is a lot for breakfast. Then again it's much more than your standard bacon & eggs diner.
(4)
Liana L.

I was really excited to try Waffles because I thought it'd be something like Dame's Chicken and Waffles (in Durham). I guess I shouldn't have come in with expectations, though, and most people in Chicago probably wouldn't have had Dame's, so I'll try not to make any unnecessary comparisons. The dÃ©cor is fabulous. I'm really partial to modern places with high ceilings and solid colors and huuge windows, so I really liked eating here. I also really liked the cucumber-flavored water, which was very cool and refreshing. I had no problems with service at all. We were here at around 11am, and it was relatively empty. My boyfriend and I each got a waffle and a flight of hot chocolate from the Groupon. The flight of hot chocolate ($7) was very well-presented, but I did not feel that it would've been worth $7. There are three cups of lukewarm hot chocolate with different flavors; the dark chocolate one is almost bitter, the caramel one is quite good, and the white chocolate one is reeeally sweet. If you mix the dark chocolate and white chocolate one, it actually tastes quite good. :) I would ask for it to be piping hot, though. chicken & bacon waffle - The maple syrup went really well with this; the whole ensemble was quite good. - The chicken was crispy and delicious - really good fried chicken that didn't taste oily or gross. - The bacon waffle was interesting, but quite good. There were bacon bits. Yum! waffle benedict - Liege waffle was very caramelized and good - Slow-roasted pork shoulder was okay; maybe I just don't like pork shoulders all that much. - Poached egg with hollaindaise sauce = yummm. Very good. - Overall, the individual parts were great, but I didn't think that it came together quite as well. I've heard that the green tea and the red-velvet ones are really good. I'd definitely recommend coming here if you're in the area, and I would probably give it 4 stars if I came again and got an amazing waffle.
(4)
Alejandro G.

i had a groupon for this place - service was good but the food is just ok - have some interesting dishes on the menu but i think they are just not executed well - ill go back if someone else is buying
(2)
Austin J.

It was good, but not great. I love breakfast food, especially waffles. I had the red velvet waffle, and found it to be okay. It wasn't as soft and fluffy as I would expect from a restaurant focused on waffles. The service was a bit subpar, but it was very busy. I don't understand all the hype about this restaurant, but I also don't think its bad either. There are better breakfast/brunch choices in the south loop. The waffle fries were pretty good, though.
(3)
Erica S.

Let's make this short and to the point: The staff was friendly, but we waiting almost 40 minutes for our food, which can almost be forgiven considering how new the restaurant is, but there was NO acknowledgement from the server. We just sat. Incessant coffee refills without asking for a top off can really grate the nerves, especially when you're sitting with an empty stomach. It's nice to see attempts at teamwork, but the need to work out sections more completely. The food: everyone was mhea to ok. Portions were small, food was lukewarm at best, and meat was dry. I think the price tag wouldn't be so bad if the waffles were served with fruit, or a side of potatoes. But 9 bucks for 1 waffle can be hard to swallow. WIll I go back? Yes. But I will definitely wait for them to hit a groove (and either lower prices, or increase portions). Would I recommend it? Not now. Not yet.
(2)
Linda H.

I've been looking forward to checking this place out and finally had the chance this morning. We were greeted by the friendly host (who wanted to seat us at the awkward table by the door, even though there were a ton of other tables available). We got a nice table and were immediately swarmed by waitstaff..."Lemon or cucumber infused water?". Cucumber, please. The menu is *fantastic*. I'm not a fan of waffles or anything sweet in the morning, but the short rib and cheddar waffle sounded really good. I asked the waitress for a suggestion and she enthusiastically said "chipped beef hash and eggs"...sounded good to me. BF ordered the red velvet waffle. We didn't wait terribly long until the food came out. Unfortunately, it was delivered to the table next to us, and the two guys were sitting there shaking their heads trying to communicate to the server that this was not their food, while I said a couple times to BF "I think that's our food". Fortunately, they did not start digging in. Mine looked good...the eggs a bit overcooked (ordered "over medium, no runny white stuff", but they were more over hard). On the menu it said "Served with seasonal fruit and toast". I proceeded to eat and after about 5 minutes waitress came to check and I pointed to menu and said "Am I supposed to get fruit and toast?" and she says "Oh, you didn't get your toast?". A few minutes later she arrived with ONE piece of toast...really, could you not give two pieces of toast? And alas, the fruit never materialized. BF liked his waffle and although initially didn't think it would be enough, he later said it was perfect. My hash was excellent, and it was a damn good piece of toast (really, it was like the best toast ever). Extra points for delicious Intelligentsia coffee. I give them 5 stars for creativity and quality...there are a ton of things I want to come back and try, but 3 for service and execution. We will be back!
(4)
Samantha R.

I used a Groupon here for 2 brunches with beverages on a Monday for brunch. I walk past here, and though it's not as busy as Yolk, there are still lines. I had a regular waffle and my friend had the green tea waffle. I loved mine!! I thought it was great. I tasted my friend's green tea waffle was terrible!!! Granted, I don't really like green tea, and people are trying to put green tea in everything now. I am pretty sure the health benefits of green tea are lessened when you add it to batter and fry it.... just a thought... Anyway, I would eat here again, but not stray too far from the original namesake....
(3)
B L.

3 stars is about right. The staff are extremely nice here. I like the cucumber water and the lemon water too. The design is very open, which I like. I feel like because this place is new it hasn't found its footing just yet. It kind of strives to be New American where I wish it just tried to make really good Greek diner-type food. The waffles I had were good, but I wasn't crazy about the eggs benedict on top, and the sausage was very bland. I actually spit out the turkey sausage, that was a disappointment. The chocolate on the Mexican chocolate waffles was good but could be sweeter. I want this place to add a little more flavor and spice to their food. I will return!
(3)
Jose L.

I've been to Waffles at least 5 times since they opened and I have to admit that at first the service was a little off but I have to say that after my visit there this past weekend things have definitely improved! They have outdoor seating which was awesome for us while we waited. Also they brought us out water and some delicious treats to help with our wait! How cool was that! Once inside the service was very friendly and welcoming! Definitely was digging the ambiance! The FOOD!!! OMG I had the Waffle Benedict and I kid you not it blew my mind! the texture and combination of flavors all in one bite was ... WOW!!! My girlfriend had the Mexican chocolate waffle which was beyond delicious! We are definitely well on our way to becoming regulars! Speaking of it was really great that they remembered out faces and names after the 3rd time back there! Waffles is definitely a great place and I foresee them being around for quite some time!! Keep up the Great work!!
(5)
Jeni L.

Conceptually, it's pretty awesome. That being said, that's the only thing that's good about this restaurant - the idea. My husband, toddler and I walked in for a late Saturday lunch. They weren't busy so we got seated right away, but then we had to ask for everything after that. I mean EVERYTHING. I had to ask for someone to clean the filthy high chair, I asked for a menu, for water, for someone to please take our order. All the while there are half a dozen people standing behind the counter in front of us doing nothing. Once we did put in our order we waited for at least 25min before we got our food and they made a substitution on my order without asking me first. That's just rude. I don't get how the service could be so bad. Go to any ihop and the waitstaff is friendly and they bring you little things like menus and water. Maybe we'll give them a second chance and try it again. What can I say, there aren't a lot of good options in the SL. Btw, the food was... totally edible but I might just buy a waffle maker, that way, I'll definitely get what I ordered and I won't have to beg the waitstaff to bring it to me.
(2)
Tony U.

Remind me not to eat in places local to colleges. The (college employee) service was non existent. Waited 15 minutes before our order was taken. My Lg OJ with the meal came after I completed my meal . I asked them to keep it and get me the check outa here! Would not consider a 2nd visit.
(1)
Meriel C.

Have seen this place many times since I live in the neighborhood. Finally tried it and glad that I did. I got there right before the crowd started rolling in so thankfully no wait, but they got busy while I was there. I went with the red velvet waffles and breakfast potatoes. Both were great and I will be back. For my drink I had the pomogrante ice tea. You get a small pitcher of unsweeted tea and pomogrante syrup which you mix together. Don't pour the syrup all in the picture because it goes all the way to the bottom and when you pour your first glass it is just unsweetened tea. Pour half the syrup in your glass and fill with tea. Better mix. This is a great place.
(5)
Fatima I.

Ordered the waffle flight and was very disappointed. The waffle flight is a sampler of four waffles but each was burned and lacked taste or sweetness. Though the restaurant wasn't full, the waiter service was slow and we waited around a lot.
(1)
Selin D.

I pass this place on my way to work every morning and decided to check it out. My friends and I got there at around 1pm and had to wait in line that was about 20mins. Unfortunately the host had forgotten about us for a second when he realized he seated everyone around us and then noticed we were waiting for some time. This was annoying especially when 1pm was the time to have your first meal of the day. I guess it would be annoying overall as well. Nonetheless, the menu they had was enticing. I had the Brussels waffles with nutella and banana. I chose to have them on the side, as I would like to enjoy it and not have anything soak my waffles. Highly recommended since most comments here said their maple syrup made their waffles soggy. My boyfriend made his own omelette and was happy to see ingredients he loves like goat&feta cheese so that's a plus. Their hot chocolate flight was amazing too. But would be better of they had choices of milk they use like soy(I'm a big fan of soy!). Overall, good experience, nice restaurant and I will definitely be back to try the red velvet waffle!
(4)
Jason P.

While the family and I were excited about a new breakfast place in the South Loop, we were quickly disappointed with our first experience at Waffles. While I didn't expect the menu to be extensive, I was surprised at how few options they had for what is obviously their signature dish, waffles. There are a few egg options on the menu but not much. While most of the staff was extremely polite and nice, our particular server didn't seem very happy about being there, or possibly anywhere. On top of that the couple of requests we did make to our order (egg whites only, no orange anglaise on waffle) they failed to do. Any request we made after our food arrived (butter for our toast, syrup for the waffles) was greeted with zero response....just turned and walked away and returned with our request. We did enjoy the vibe of the restaurant and the location. Unfortunately we won't be heading back any time soon.
(2)
Fideo T.

waffles were cold and Cuban sandwich was ok. waiter was nice but is a shame the hostess was a bitch. she literally gave us a sermon because at the end we were 5 instead of 4. so sad for a new place. never coming back.
(1)
Katya T.

I really don't understand why this place was voted the best by the Time Out magazine, and I cannot explain the lines outside either. I guess it must be due to the fact that there are not so many breakfast places in the South Loop, otherwise this place would not even get a one star. The food is just not good. I had a french toast, which was flat and sticky inside, poached eggs were tiny and overcooked, the waffles were too dry. The service was OK, nothing spectacular. There was an annoying fire alarm beeping every 30 seconds during the hour that we spent there, and the management did not even attempt to replace a battery. In short, don't waste your money and time.
(1)
Onyx B.

Food Sucked, wait staff slow, waffle cold when it got to me, and then I had to wait 15 mins to pay for a sucky meal. DON'T GO. All HYPE
(1)
Yesy D.

My hubby and I went to Waffles with a Groupon that was given to us. We tried calling the restaurant as the paper indicated to be able to park in the garage but the phone would ring and eventually go to voicemail. Not off to a great start, but we decided to brush it off and pay for parking. We get to the restaurant get seated and then we wait 20 minutes for the waitress. We ordered the healthy waffle and a turkey club. The food took half an hour to get to our table! We by this point we are annoyed but we try to make the best of it and eat our food. It was mediocre at best. We finish our food and we wait patiently for the waitress because our deal included a hot chocolate flight. We wait, wait, wait wait, see the waitress zoom by us numerous times and continue to wait. After about a half an hour my hubby and I decide to leave. That's when the waitress stops us and lets us know that our hot chocolate is coming. She brings us our hot chocolate in a hurry and rushes us through the flavors. She indicates that one of the hot chocolate is caramel and one is mint. I don't like caramel at all so I steer clear of the whipped cream with caramel cup and head right into the mint. Unfortunately for me she switched the cups and put the caramel in the mint class. YUCK!!! I was glad we were there on a groupon because our meals and experience was not worth the $40 our meal added up to. I'd rather go to Yolk where the meals are cheaper, tastier and bigger portions.
(1)
Analisa F.

We went on the Saturday of Halloween weekend, and around 11AM, let's be real, in the South Loop you're going to have a wait. So we waited about an hour, and were finally seated at a "community table" where we had half and then a family w/ screaming children were sat on the other half. South Loop. deep breath. The decor seemed a little strange, they had spent some money on some things, but then seemed to have gone to Ikea for others, like the bathroom had the free soap dispenser and a strange "basket" for the paper towels. Moving onto the menu, I was really excited to see their Liege Waffle, which looked like it was close to what one can expect in Europe and I had yet to find here in the states. So I ordered the Leige, we also ordered the Brussels waffle, and the Chilaquiles and then the basic eggs and bacon. Our server seemed flustered and not sure what she was doing. My friend ordered a muffin to bring out before the meal. Never delivered or mentioned that it was missed. Then on top of that my same friend did not get her meal when the rest of our meals were delivered ... obviously the server had forgotten to put in her order entirely but made up some excuse about the kitchen "just not making it". right. But the crazy part is that she seemed to avoid our table for a solid 10 minutes (I timed it), not even wanting to make eye contact even though three of us had meals in front of us and one had nothing in front of her. Anyway by the time she got her lack-luster chilaquiles (needing about the whole bottle of hot sauce for someone that doesn't generally use hot sauce at all) we all had cold meals. Also, if you're going to name your restaurant Waffles, they should probably be the best waffles you've ever had. Unfortunately that wasn't the case. We'll just stick to Eleven City Diner and Yolk if we're in the soup loop again.
(1)
Eric M.

Came here on a Sunday ~11:15am with a party of four. We were told 30-40 min wait if not shorter. An hour later we were finally seated at a communal table b/c an actual table for four would've been an even longer wait. Once seated, our server came fairly quickly and brought us our drinks. One of us wanted the meatballs & waffles dish, but they were out. We ended up with one of the liege waffles w/bananas & nutella, one of the waffles benedict, one of the short ribs & cheese waffles, and my order of the hash and eggs. I enjoyed my dish but it wasn't very flavorful. Nice meat, nice potatoes, decent eggs, but nothing wow. Also, the seasonal fruit was 90% rind. I sampled pieces of the others and found the liege waffles very thick and dense, not fluffy. The waffles benedict had a nice flavor combo of a savory pork and the sweet waffle. The short ribs & cheese was excellent though. A very savory dish with a nice creamy finish of the cheese. I don't think I'm going to go out of my way for this place again. It was a very long wait for what was average food.
(3)
Dan S.

Food as art. Everything here is delightful. and prepared perfeclty. the red velvet waffles changed my perception of red velvet in general. I recommend it as an appetizer for the whole table. Actually everything here should be ordered tapas style. I think there is just something about waffles, that they dont retain heat very long, so the last bite is never as good as the first. The cold dining room doesnt add much to help the situation. It's a new place so i am sure there will be some adjustment period as they get the kinks worked out, We will be back.
(3)
Madison O.

I was very excited about the menu at waffles but the meal was very disappointing. My boy friend and I decided to go out to breakfast on a weekday morning and we heard about waffles in the paper. Of course the red velvet waffles, fun menu enticed us but I will never go back. To start we had the melody of hot chocolates, which where not on the menu, but I had read about them. When I asked the waiter, he gave me no information on them, just brought them over. The three flavors were different, peanut butter, marshmallow and white chocolate, but none tasted that good. I had to force myself to finish. ( They were too expensive to not finish.) I order the red velvet waffle which comes with no sides, so I had to order potatoes and turkey sausage on the side. The waffles were not good. To start off with, they were not fluffy, they were crunchy, and over cooked. The cherry whip cream on top was overpowering and it made my food soggy. I didn't even come close to finishing it. My boy friend order the cheddar and steak waffle. It was a lot better than mine. Lots of meat, and the waffle was cooked a lot better than mine. I ending up eating more of his than my own. The best thing there was the turkey sausage, but it wasn't good enough for me to come back. Happy Eating!
(2)
Evan B.

I've been to waffles a few times now and have had very similar experiences every trip. The food has always been fantastic and seems priced fairly. The service has always left something to be desired. On my return trips I would be afraid to finish my coffee as it would take 15 minutes to get a refill. This could have also played a part in having to wait for 30-45 minutes outside each time when the weather was decent, or maybe just due to the fact that Waffles was still relatively new. Regardless the food made up for some of the other negative factors and I plan to weather the storm for another try in the coming weeks to get my hands on another bacon waffle with a side of fried chicken...
(3)
B C.

We just got back from having brunch here and both my husband & I would never go back. The food is way overpriced for what they offer. They got my order wrong twice and all the dishes we ordered were not hot but lukewarm at best. My husband ordered the waffle benedict which was bland and had no flavorincluding the pork shoulder it comes with. Along with that the waffle was gummy. I ordered the green tea waffles and when they finally got my order right, my waffles arrived cold and soggy. Also the candied ginger was very sparse and I saw 2-3 slivers of it in my dish. We also ordered a side of eggs which came out cold and breakfast potatoes which were just deep fried potatoes with no seasoning at all (atleast these were hot) The only thing we enjoyed here was the latte. It was hot and the milk was steamed perfectly. Just the way a latte should be. Don't bother with this place in my opinion. There have to be better brunch places in Chicago!
(1)
Sharleen L.

Enjoyed this meal soo much! The cheddar waffles and spareribs were the bomb! Loved the green tea waffles as well! Will definitely be visiting this again the next time I return to Chicago!
(5)
Maram K.

I read the reviews about how ridiculous of a wait this place can be so, we came in early before work (well, I guess we were a little late for work since it opens at 8am and we were done by 840). I really wish it opened earlier like many other breakfast places that open at 7am. In any case, we came in as soon as it opened and of course it was near empty. Great! we didn't have to wait to get seated! I love the extremely high ceilings and open duck work, its a bit of eye candy for an engineer. We had a Travelzoo deal that allowed us to get an entree each and flight of hot cocoa. I had a savory waffle with cheddar and steak and it was phenomenal! It was a just-enough portion in which I had a wedge and Steve had another. Steve had the red velvet waffles on the waitress's recommendation and it was fantastic as well! The flight of hot cocoa is what sold me. Each flight of hot cocoa had 3 espresso-sized hot chocolates; a white chocolate, a dark hot chocolate, and peanut butter. I loved all three but the white chocolate was my favorite, which is surprising since im not a fan of white chocolate. We also had a side of breakfast potatoes that were delicious but definitely put us over the top. I was full for the rest of the day and skipped lunch. I'd say it was a successful breakfast. Wish we started earlier but that's about it. Great food and service. Not sure if I'd wait more than 15 minutes, but I really wouldn't do that at any breakfast place to be honest.
(3)
Shelley D.

We had high hopes for this place, especially because they were so close to us. Sadly, it was just bad. One order had eggs over hard on it and instead they were completely raw and the steak and eggs was some sort of sandwich. That's not what our server described. I got the waffles and egg sandwich with turkey sausage. The sausage was just frozen sausage which was initially still frozen when I got it and then once reheated it was like eating rubber cement. The eggs were fine but the waffles were soggy, bland, and chewy. I wouldn't recommend this place except for their coffee, and that's only because it was Inteligencia.
(1)
Steve V.

Don't waste your money or time with Waffles. Horrible. Horrific. Inedible. Had lunch at Waffles today with my wife and the food was so bad I could not finish what I ordered. While the wait staff was nice, they and the kitchen staff could not serve my wife and I at the same time. Our orders came out separately -- not just by a couple of minutes but by at least five minutes. She finished her lunch before mine ever arrived. Inattentive service: My wife asked for cream for her coffee and the waiter forgot and went off to count money at the register. Had to go to the counter to get creamers from the other waiter. Food was inedible: Lunch was so bad that I could not even finish my meal. I thought it would be a breakfast place for the entire day like Yolk, but I have no clue what they are trying to do here. We were desperate because the two other places we wanted to go were closed and I have already paid for parking. The hamburger sandwich served on waffles was overcooked. My chicken sandwich was inedible. Avoid this place unless you want to drop thirty-five to forty bucks and not even finish your meal. Honestly, I would not even go there if you were to give me a Groupon. It is that bad. If I could give zero stars I would.
(1)
Victoria L.

I went there because I bought a Travelzoo.com coupon--for $19 you get two entrees and two hot chocolate flights. The bottom line: everything was just soso and the service and the girl at the register was really rude. First time we tried, the line was too long so we waited until yesterday. We went there at 2:00pm, so no wait. I had short rib waffle and my friend had pork shoulder waffle. We both had hot chocolate flights. Our hot chocolate was cold. When I asked our waitress to warm it up, she first refused and said are you sure it's cold? Did you try it? I pointed at one of the cup that I had drank from and said, yeah, it is cold. You can touch the other cups, they are cold. She reluctantly took the hot chocolate away and came back a while later. The hot chocolate looked a lot worse than they were presented first time, and the whipped cream was melted. I imagine they had just put the cups on the microwave and heated them up like that. Anyways, nothing too special about the hot chocolate. The food--soso. There was no coherence between waffle and the short ribs I ordered, as if I was eating two different dishes and just happened to put them together. The presentation was a lot better than the food itself. The bill came as $41. At the register, the girl said we owed them 4 bucks. I was confused as the coupon was for $40 dollars. So I asked her why we needed to pay 4 bucks. She looked at me as if I just asked some retarded question and rolled her eyes and said, it's TAXES!! Well, I guess I am never coming back here again with such rude service and soso food. In the end, it's pretty sad that they can't make it work--I totally thought they could be something great!
(2)
David F.

Three strikes, and you're out! My wife and I had purchased three Groupons and/or Google Offers for Waffles. (It's just a few blocks from our house.) Thankfully, we used the last one today. The food is OK, but unspectacular. The portions are small, and the prices are high. For the two of us to have one entree each and one beverage, the bill was $41.97, before tip. For breakfast! Plus, I left hungry. I had to eat a second breakfast on my way to work, just to stop my stomach from growling.
(2)
Nikki C.

I had the short rib waffles, it was delicious! Our waitress, julia, was horrible. We waited with out menus for 15 minutes before my friend got up (it wasnt busy at all, there were only 4 other tables filled as it was a wed morning) and asked for a server to come take our orders. She gave us attitude, and we had to stand up and wave to her several times to get her attention which several times she just ignored us. Other than the horrible server. The food was delicious. I would go back if I dont have to deal with that server.
(3)
Kimberly D.

Finally tried Waffles for the first time this weekend and loved it. There were 4 small groups waiting outside when we arrived on Saturday at 11:30 am. We were told wait was going to be about 30 minutes, so we added our name to the list but 2 couples who arrived after us decided to go elsewhere. It's a small place that will need space for people to wait when winter comes. Thankfully, weather was perfect and there were plenty of chairs. While you wait, they hand out samples of a tasty creme pastry. Even though we were told 30 minutes, we only waited 10 minutes before our name was called for communal seating, which we did not mind as there was plenty of space between us and the next party. Waitress was super friendly and offered us either regular water, lemon water or cucumber water. I wanted to try one of their savory dishes so ordered the Cheddar and Short Rib Waffle, which was just amazing. Short rib was so juicy and tender and the cheddar waffle soaked in the sauce was the perfect complement. My husband ordered the chilaquilles with pork, which was very flavorful and had lots of pork. My order did take forever to come out. The chilaquiles came out first, then the dishes of the couple sitting next to us. The couple was done with their dish and my order had not come out yet. I am not sure what delay was but the server immediately acknowledged, telling me they are working on it, and kept apologizing so I did not mind too much. Plus when my order came it was well worth the wait. The server ended up comping my order, which I totally did not expect. All in all, a wonderful meal and looking forward to returning to try other dihes. I would give Waffles 5 stars but will just give 4 for food being delayed. I am sure they will earn 5th star in my updated review.
(4)
Mike C.

Clean and contemporary feel. Good service. Not really into sweets, so was very impressed with the savory options. Highly recommend the Cheddar & Short-rib Waffle, or Waffle Benedict
(5)
Nick F.

Absolutely horrible food. We tried this place 10 months ago, they totally missed the boat on making waffles. You would think they could at least get that right. We came back today with a groupon and I tried the pound cake french toast. It tasted like 3 pieces of soggy cardboard with chocolate syrup. I guess the scrambles are the only good thing on the menu. Unless you have had your tongue amputated I recommend spending your breakfast money on a case of Eggo's if you decide to order the waffles. This place is over priced and we will never return.
(1)
Bobby V.

Food was very tasty and the selections were rather unique. However, the portions are not satisfying. After eating, we sat around for 20 minutes waiting for the bill. Most importantly, the cashier was extremely rude to us because we needed to split the check. She even rolled her eyes! I felt very unwelcomed and demeaned as if I wasn't wealthy enough to be a patron. I will never go back.
(2)
Mike S.

I was excited for another restaurant in the south loop but bottom line: I probably won't come back - The syrup (we think it was the syrup) had a strange sour flavor to it. This was on the bacon and chicken waffle and the short rib cheddar waffle. Ultimately this odd taste made the food not very good and is what leads us to not come back. - The short ribs were tender but not flavorful. They had a spice but it felt like hot sauce was superficially thrown in at the end. - The coffee (didn't try the espresso) was very thin tasting and weak - The server (Jasmine) was very good - They could use something on the walls to reduce the studio feeling (and also the echoing)
(2)
Terry T.

I had the red velvet waffles.Also a side order of the pork sausage , and a pot of hot tea. Let's start with the waffle. It was good, but not great. I stopped midway through when I found the large piece of plastic in my mouth. Our server offered to bring me a new waffle, and I declined. The pork sausage was very good. As for the cup of tea, there was a problem with it. There was a huge chip on the rim of the cup. I pointed this out to our server, saying that more attention should be paid to details like the obvious chip. My friend who took me there as a treat said she will not return again. She felt that more than the waffle should have been taken off of our bill. I find foreign objects in my food totally unacceptable, and being treated like a "professional complainer" insulting.
(2)
Ted N.

We went for brunch on a holiday and yes there was a wait but the host gave us an estimate and he was true to his word. 15 minutes on the dot. The restaurant's interior is attractive and contemporary, my only complaint was that it was noisy, not surprising given the high ceilings and hard surfaces throughout the restaurant. The restaurant specializes in waffles and they were quite good. Crisp on the outside, light on the inside. We had the Benedict waffles, the chicken and bacon waffles and the short rib waffles. The chicken was by far the best of the trio. It was cooked well and the maple bacon sauce combination was outstanding. Know that the sauce has some bite to it but it does not overwhelm the dish at all. The other two dishes were solid, well made and well seasoned. The Benedict hollandaise was appropriate for the dish, just enough spice to offer a counterpoint to the richness of the pork. The short rib was an excellent cut of beef, no gristle and surprisingly lean. The menu offers enough options to satisfy most customers except those who insist on menus the size of the Cheesecake Factory. I think the dishes are fairly priced for downtown Chicago and represent a good value. We had a very good server and he was friendly and efficient. For a place like this, on a holiday at 11:00AM I couldn't ask for anything better. We had a very nice time.
(4)
Edward B.

The wait for a table is long and they lack good logistics. When you get seated they place you at a table with strangers- if space does not permit your group to sit alone. Minus two stars. Food presentation is great. I had the cheddar and short rib waffles. Quite tasty. Ordered a side of eggs and added cheese. The waiter did not mention an up-charge for cheese. Eggs were not good at all. Barely had cheese on them. When we got the bill, we saw that the eggs were $3 and adding cheese was $2- wtf? Minus one star. Advice- go early, order waffles only, and don't add cheese to your eggs.
(2)
Natasa D.

Excellent service and excellent food. We had to wait about 25 minutes for a table but it was a beautiful day out so we waited in front of the restaurant and one of the servers brought us all coffee to sip on as we waited. We also got a text when our table is ready, which makes it easier to roam around when you do have to wiat because the waiting area inside is very small. I was there with 6 other friends who all ordered different items off the menu and everyone was more than satisfied. I tried several of them and all were fantastic. I had the Green Tea Waffles and they were delicious! I will definitely be going back to Waffles. FYI, I spoke with the manager as I was leaving and he mentioned that they are getting their liquor license soon (Mimosas!) and will be opening a patio just in time for summer.
(5)
Samuel M.

Came here for brunch with a bunch of friends on a Tuesday. I've heard nothing but good things, so I was excited to check it out, and all in all, the meal was pretty decent. There are a plethora of options on the menu; many of which I have never thought were waffle-able. I went with a Chicago standby: chicken, bacon, and waffles. The components complemented one another nicely, but I was not blown away; the crust on the chicken was a tad sparse, and the waffle was great but not drastically better than other waffles I've had. Plus, the bacon on the inside was sparse. The most irritating thing about Waffles is the pricing; plain waffles are $8, and if you want real syrup, you have to pay $1 extra. I'm sorry, but when I shell out for breakfast at a restaurant, I want real syrup as a part of my meal. Ain't too much to ask. Also, our food took forever (around 30 minutes) to come out, which is definitely a problem. I normally don't complain about food taking awhile, as I'll sacrifice expedience if it means the dishes are done right; however, these are waffles, which I know from experience take all of 5 minutes to make. All in all, this was a solid but unremarkable experience which is knocked to two star land because of the pricing and slowness. I'll probably be back though, as it's conveniently located, tasty, and large group friendly.
(2)
Jonathan S.

Good food- nice people, but the service suffers from the crowd. Not sure If there's anything to be done about it, but that's why it gets 3stars.
(3)
Meg K.

Waffles is AMAZING. I went there recently for by birthday with my boyfriend - the service was awesome, but the food was even better. We shared a bunch of different menu items between the table - the Waffles Benedict, short rib waffle, and a plain waffle. All of them were to die for. We also ordered the hot chocolate flights - and they were so cute and yummy. Great find down in the South Loop - we will definitely be returning!
(5)
V. P.

Here's the deal... I really liked my waffles! The negatives overpowered my enjoyment: 1) My glass of water had something floating in it, 2) I asked for "no nuts, I'm allergic" and they gave me nuts, 3) I immediately said "excuse me," but had to wait for someone to look at me to send the plate back, 4) the service was so slow getting my plate back, and 5) instead of giving me a new glass, first he tried to wipe it off, then gave me a glass from another table which also had lint in it. My friend was great company, and this would be a nice little spot if they can fix the service!
(3)
Neecy T.

I'm confused why this place gets ripped apart all the time. Granted I've only been twice and never on the weekend, but each time has been pleasant and the last time borderline perfect. I go on Tuesdays or Wednesdays, I'm in the service industry so that's my weekend. Each time they've had great coffee, intellegensia, I think. It's important for a breakfast place to have good coffee...Except for diners, they can shit coffee. But I digress, I remember the second time better than they first time...and the entrees were the steak torta and the waffle benedict. I had the Benedict, it was amazing. First of all it was made with a chewy, delicious leige waffle and topped with slow roasted pork, a perfectly poached egg and hollandaise. There were two and I was stuffed afterwards. I even made my boyfriend eat some of mine, and believe me-- I can throw down. I didn't try the torta because I was having difficulties conquering my own breakfast but I did sample the potatoes and they were great, almost like they were baked and then fried...super crispy but fluffy on the inside (2nd best breakfast potato in the city, first goes to m. Henry). I used a groupon the second time, I mean, they are 3 blocks from my house. It was a breeze. The service was AMAZING. Our server gave us suggestions, chatted, was friendly and warm...so I'm confused with disparaging remarks on service. And our food was hot. People seem to mention there food being cold and tasteless. Ours was hot and exploded with flavor. It's a tad pricey (I had a groupon, so it wasnt so bad but Chicago is apparently a brunch city where $20/person is kind of the norm) and parking is ridiculous, you have to call them from an alley and they will come around and they will open the door for you, then walk through the kitchen to get to the restaurant. But overall I love waffles, I'll stay away on the weekend and enjoy the best kept secret of the south loop.
(4)
A F.

Was ok, Average at best. Nothing to wrong just nothing special.
(2)
Kara T.

Always willing to support a South Loop location we tried Waffles with a coupon. The space is rather retro and cute but the usage of communal tables can be rough when you just want a relaxing Sunday Brunch. We tried the Cheddar and Short Rib Waffle and the Waffle Benedict. The Cheddar and Short Rib was okay. The paring of those both savory and sweet, I would have rather had them not piled on top of each other and eat them separately. The Waffle Benedict left more to be desired. The liege waffle was very tasty but once again the awkward pairing made me feeling gross afterward. Next time, if there is one- I would definitely just go for the Liege Waffle - plain.
(3)
Rafe K.

I tried this place for the first time today after passing it every day on my way home. The food was ok, I enjoyed the waffles I ordered, but they were nothing to really rave about. Service wasn't great, which is why it gets only 2 stars. A bunch of better places to eat in the South Loop.
(2)
Suzi P.

Pretty underwhelming and poor customer service.
(2)
R R.

The food was incredible! Tried the Green Tea and Benedict waffles. Quality ingredients. Very tasty! We went on weekday morning - service was perfect. I am sure this place is slammed every weekend. We were so happy to enjoy it not crowded! Worth going out of your way for!
(5)
Lisa R.

My friend and I pick a different place yearly for our birthdays. I love the atmosphere and I loved my short rib waffles..the waffles were so fluffy! I wish there was more food on the plate. I would love to return when time permits.
(3)
Dotti S.

Try the waffle Benedict or Mexican chocolate waffles! Their lavender iced tea is also great
(4)
Tony B.

My and my girl are Yolk fans and long love the one on Michigan near our place. Still great but we have a new love - Waffles! the person below who raved about the Breakfast Potatoes is right on, the potatoes are better than the main dishes at most places. We have tried the whole menu and have not found a bad item yet. And very creative - even good looking, like when a "hot chocolate flight" is delivered. This is a just a fun place with great food and even when we went on a busy Saturday the seating was run very efficiently. Just can't say enough how much we like this place it = breakfast for us.
(5)
Marie M.

The service here is always amazing. I tried over five kinds of waffles, and thus far, they have all been delicious. My favorite savory dish is the Cheddar and Short Rib waffle dish, very tender beef. They also have excellent hot choco and milkshakes. The location has a very friendly atmosphere, and there is always music playing. Friendly chefs and wait staff.
(4)
Sharon N.

I love a good breakfast sandwich, and the most deliciously innovative one I've ever had is here at waffles. Between two fluffy little waffles (about 5" in diameter) are perfectly scrambled, moist scrambled eggs, melted cheddar and either bacon or sausage. One of these fills my stomach, but you get two! And it's the cheapest thing on the menu! I had one yesterday after a long walk, and experienced afterglow for several hours. What a fabulous combination! This morning I got up and decided I had to have another, so walked the half mile, this time with my husband, and was just as thrilled as I was yesterday. Hubby had the yeast raised, crisp on the outside and fluffy on the inside, cream topped concoction. Delicious!
(5)
Merrill O.

I was wavering between a 3 and 4 star rating, but I opted for the higher rating because of the originality of this spot's menu. I'm not usually a big fan of waffles for brunch (I'm more of a French toast gal, if I'm opting for a bread-based product), but I figured, "when in Rome" and all that. My nephew and I decided to split the Waffles Benedict, and the Mexican Chocolate Waffles (that might not be the actual name). Perfect blend of savory and sweet tastes!! The Waffles Benedict was topped with pork shoulder, a poached egg, and a touch of hollandaise sauce. Sounds it a bit odd, but it was definitely working! And the Mexican Chocolate Waffle was the perfect finish to our meal, featuring a rich dark chocolate flavor with just a hint of orange. Yum-mee!! As some of the other reviews noted...the portions seem small when served, but I think that's just our American tendency to think bigger is always better when it comes to food. I was perfectly full when we finished. Any more food would have put me over the comfort edge, and detracted from the perfection of the tastes. This neighborhood can always use more brunch spots...you know we love our brunch in Chicago...so this new spot is a welcome addition to the South Loop!! I'll be back!
(4)
Allie P.

I just like regular old waffles with syrup so this was not my cup of tea in the first place. Went and had chiquiles. They were ok but a little dry and the portion was large and too much of one thing (if that makes any sense). Decor is cute and they will be getting a liquor license. May make a better drink spot than waffle house.
(3)
Selena A.

I tried this location out for my birthday. It didn't really meet my standards. The ambiance was sterile. My server was forgetable. I had the waffle flights, yuke. Not a good idea, they were not good at all. Too hard, too sweet, too bland. My guy and I did like the waffle potatoes. Not much more I can say. I would try a second time with a short rib waffle, it seems to be the winner.
(2)
Lindsay H.

I use to go here all the time. The last two times I went for the gluten free waffle (have celiac) and vomited the rest of the day. I called and emailed them trying to forgive them and let them fix this for me. No response. I won't be back again. Shame since it is close to my house and I had enjoyed it previously at least twice a month. No way I will get violently ill from them again even though I still have a groupon for them. I would rather waste it.
(1)
Shayan R.

Horrible service. We went there on Sat brunch and things were chaotic but that's to be expected at most places. The hostess seated us at a table that was dirty and not serviced, and we had to ask her to have it cleaned before seating us (isn't that something that should be intuitive?) Then we sat at the table for 20 minutes without being acknowledged, no water, no hello, no "ill be with you in a minute." At that point we had given up and decided to leave. To be honest the food being served around us didn't look worth the wait to begin with.
(1)
Thea P.

Just heard this: another sad Chicago story - just they get going, the management decided they don't need the head chef anymore and leave the place in the hands of the line cooks. Sad - especially since so many of the reviews favor the food over the poor management of the front of the house. Hearing this - I'm a little worried about what the future holds for Waffles.
(1)
Dee W.

Why did I let my husband talk me into giving this place another chance? Well because we live across the street and were short on time b/c he had to go to work. I order the plain and simple; bacon, eggs, toast and potatoes $7.95. I tell our server I'd like my eggs scrambled with some onion or something in there (I don't really like eggs I eat them because they are good for me) and I don't want toast or potatoes just fruit. My husband orders as well and the server doesn't write anything down. We remarked about how she didn't write anything down and about the fact that we had a lot of changes. The person I later found out was the owner, plops our food down on the table without even asking if we need anything.....ummm my bacon? We have to flag down the server. She brings the bacon. Fine, no biggie. After we paid the bill we realized it seemed way to high. Then we realize that we were over charged. I was charged for an omelette meal ($9.95) with a side of bacon ($3.95) Still not a big deal. When we go and talk to the owner and my husband explains what happened to him, he just keeps saying to me, "We don't put onions in the plain and simple. That's why she thought you ordered the omelette." That's why she thought I ordered the omelette when I said the plain and simple? Why didn't she just tell me I couldn't have onions in the eggs with that meal instead of morphing it into I ordered the omelette? Then he calls the server over. She helpfully brings a menu over and shows it to me pointing out the omelette section and says, "see you can only have onions with the omelette" and then she says, "we don't put onions in the plain and simple." ??????????????????????????????? What? Then I turn back to the owner in amazement and he again repeats, "we don't put onions in the plain and simple." Whoa, those are some serious customer service skills you have buddy. Now, I'm laughing and just eager to stop the hemorrhage of time I am wasting in this place, desperate to get out and never return. So I say, "You know what, don't worry about it." And walk out with no response from the owner or his server who doesn't write down your order and then tells YOU in no uncertain terms what you ordered as if she....HAD IT WRITTEN DOWN. I wish this story was over. My husband was very upset and so took his valuable time to call them on his way to work and THEN, after having to explain for what was probably the fourth time, apparently, the owner said he wants us to have a good experience so if we come back he will give us 50% off. Are you kidding? I won't be back. The time I am using to write this is the last time I will waste on waffles. A place that has served me overpriced, average food and $8 hot chocolate flights that were luke warm and not tasty - at best. And by the way, Yolk puts onion in my scramble whenever I ask them to and it has never been a problem.
(1)
Shruti M.

I previously gave this place 4 stars because the service was on the slow side the first time I went. The problem is fixed and food comes out hot and in a reasonable time. I was so excited about a new breakfast place In south loop! Loved the cucumber infused water, in fact, I've started doing it at home. My friend got just the leige waffles and said they were the best waffles shes had. The waffles Benedict is amazing with a perfect mix between sweet and savory. The braised pork shoulder could have a tiny bit more salt. This place is becoming one of my favorites as it is not even a block from my house. The owner is nice and the intelligentsia coffee was delicious!
(5)
Kristin S.

A dining experience that proved an appropriately sized portion can be extremely satisfying when the food is layered with flavors and textures. I ordered the Chicken & Waffles which seems so simple, but the dish had so many surprises that I ate very slowly so I could figure out if the flavors were coming from the chicken, the waffle, the syrup or the entire combination. We also shared an order of the Mexican Chocolate Waffle (name might not be correct) which was equally flavorful and paired with the Chix & Waffles made for the perfect combination of sweet & savory. I wasn't a big fan of the turkey sausage but I was still intrigued by the flavor. It was such a good meal that our entire breakfast conversation was focused on the food and dissecting the flavors. If overheard, people probably would have laughed at us because we sounded like rookie judges on Top Chef. Did I mention they serve my favorite coffee? Intelligentsia. Food - Excellent Price - Right on target Service - Jackie was great. In addition to Jackie, the rest of the team made sure our coffee cups were always full. I noticed other bad reviews based on service. I guess I got lucky because I didn't go the first few days they opened and went early enough to beat the crowd. Ambience - This is my big complaint. Everything looks nice and the table was comfortable, but like every other breakfast spot in the South Loop very little thought was put into the acoustics. I don't know who is designing these places but it is obvious they are not understanding how sound adds to an experience. Tips -Go before 8:30 or after 12:30 to beat the crowd & the noise. - Make is special and BYO Champagne for your OJ. -If you are looking for some oversized, way too heavy 2nd rate waffles that are going to put you in a food coma, go elsewhere so someone that enjoys good food can have the table.
(4)
Kimberly B.

Love this place... Especially since I live next door! It doesn't take a lot to wow me because I LOVE WAFFLES! I love that they have 2 different types of waffles - the regular belgian and the other fluffy ones with the sugar pearls. I'm not as wowed with their other items - but they are consistently decent. This is a must stop in the Sloop if you're into waffles!
(4)
Minoli P.

Good, and interesting. But there are definitely better brunch places in the city. I was really craving chicken and waffle. Theirs has a spicy maple syrup which is interesting and I liked it, but may not be for everyone. the chicken was good, but small. the waffles was light and tasty. My husband got the Mexican chocolate waffles which was also light and tasty. But I would say for the price the serving size is small. Nothing wrong with portion control, but perhaps if the price reflected that it would be better. Coffee was good and service was slow (though friendly). I would probably only go back if I was close by.
(3)
Michelle S.

Food was creative and really good! Waffles unlike any I have had before! Food is great, service is great, I can see myself becoming a regular there!
(5)
Rudy Z.

Welcome to the South Loop Waffles! Delicious food, great atmosphere and fast friendly service. I just found my new Sunday breakfast spot.
(5)
Michael Angelo R.

We were in town for both Pleasue and business. Stayed at the Ritz Carlton and saw an add for Waffles on tv. We headed out and did not realize that they were on the South side of town. We were on the Northside! It was 2:38pm when we jumped in a cab and then realized they closed at 3:00pm. With no time to spare we attempted to make it, even calling to verify the location. The cab driver had to go around all the traffic from LuLaPallozza concert in the park! We skirted in the door at 2:59 and the hostess looked like a deer in headlights. She was kind enough to seat us and explained the kitchen would close in 10 minutes. Gary our server came over and was very pleasant. He began to take ourt order and let us know that even though the kitchen was closing there was NO RUSH! Now we could relax and enjoy. I was very stressed getting in that late! However, later I found out by Jose, whom was the original pleasant voice on the phone when I first called. That Gary was one of four owners and I asked if Jose was one because he seemed to care so much! He told me no and I was surprised by that. However, Friendly and kind was the vibe down to the busboy Brandon, whom I learned is working on becoming a cook there! No doubt with his pleasant personality and smile Gary surely will promote him. Mostly, because he was so nice I gave him an extra $5.00 tip that I handed him. He looked at me and was honest enough to say" your not suppose to give this to me." My response was "If I want I can" because I had already left a tip for our table service at the register. It was nice to see a worker have such intergrity for the business. He simply could have pocketed the money and have said nothing.The coffee, sampler platter, omelets, and Red velvet Waffle one of the four on the sampler that we just had to get more of, was all delicious and worth the effort of getting there. T0 GREAT OWNERS WHO SET EXAMPLES TO THEIR EMPLOYESS, TO BE GREAT SUPPORT STAFF! Hope everyone has a great meal. I understand that there are long waits at times for tables and I understand WHY. IT'S A GREAT PLACE TO EAT... My advice is don't wait till your starving to go eat and give a bad review because you had to wait. Take it for what it is and say, WOW this must be great food because, look how packed it is...Gary, Jose, Brandon, Thanks for turning our stressfull attempt to get there around by a wonderful time....Much continued success!
(5)
Robert S.

Oh. My. That was fantastic! Tried Waffles for the first time this morning and it was amazing. Waffles, ham, cheese sauce, and maple syrup. Who knew? And there's plenty of other concoctions that look like they're worth a trip back. A terrific new breakfast joint in the South Loop.
(5)
John G.

The menu was more exciting than the food.
(2)
Suzie Q.

Best Waffles in Chicago, BUT skip the omelets. Very disappointed with the omelets-bland, no seasoning at all, chewy Canadian bacon; breakfast potatoes-no seasoning, very greasy. But their Belgian Waffles are amazing; lightly crispy, melt in your mouth. The best waffles we ever had, and we've traveled quite a bit. Go there for the Waffles; we're coming back!
(4)
Kamilah S.

WILL NOT BE BACK! Now that I have your attention. My sister, my mom and myself went to this establishment after church around 12:30pm, we were informed the wait would be 30min, it turned out to be about 45-50min. We are seated now, we ordered our food and we waited a good 30 more minutes. Food is here...........FINALLY. I had the green tea waffle (the waffle is just 1 hard, bland waffle, cut in half). The waffle was so hard, I think it cut the inside of my mouth. I like soft waffles, I thought I was eating a piece of toast and the house made turkey sausage was good. Thank Jesus the waffle came with a lemon, candied ginger whip cream, if not I would not have been able to eat it. My sister had the red velvet waffle, hard and bland as well and they did give her 1 strawberry, cut in half as well. The potatoes were good. My mom had a regular waffle, hard and bland. So if you like hard, bland waffles, come on into waffles. We should have went to YOLK!
(1)
M K.

I can't believe this place only has 3 stars! Waffles has got amazing food! It's original and different and very reasonably priced! I am from Boston and there is no place like this back home. The staff was soooo friendly. The short ribs and cheddar waffles were out of this world. The waffles were light and crispy on the outside, but fluffy on the inside. The short ribs were moist and tender. The green tea waffles were also amazing. The coffee was great. The breakfast potatoes were crunchy and addictive. I loved the option of lemon water and cucumber water. There was a flight of hot chocolate on the menu that I did not get to try. My only caution is that the liege waffle is a bit too sweet for my taste.
(5)
Joanna Z.

Waffles are delicious. Service needs a boost. I ate at Waffles on opening weekend for brunch. Within our group we sampled the Bananas Foster, Red Velvet, Cheddar and Short Rib, Benedict and Albondiagas. They were all really good although the Cheddar and Short Rib stood out as the best. My only complaint is that the kitchen was backed up and we had to wait 30 minutes to place our order. Considering it was opening weekend and they are still working out the kinks, I give them a break and will definitely be returning, for takeout too. BONUS: Choice of cucumber or lemon infused water.
(4)
Aimee S.

Now granted, we went in with low expectations, given the prior reviews, but we actually had a pleasurable brunch experience. Decor is simple, without frills. Enjoy the choice of water flavor and coffee is spectacular. I had the waffle Benedict with pork shoulder and I quite enjoyed the savory favors with a subtle sweetness. I would recommend them. The hubby got just the crunchy Brussels waffle with nutella and banana - very tasty! The side of bacon, ordered "crisp", was surprisingly exactly as we had ordered, and absolutely delicious! Points off for lackluster service... Had to seek someone out for a coffee refill and general absence of our server. Overall, a very pleasurable experience.
(4)
Fuudcritic C.

For all you waffle lovers out there.......this place is AMAZING!!!! Who would have thought???? Red velvet waffles? OMG delicious! Mexican Chocolate waffles, corn beef hash, liege waffles...you name it, all delicious! Very creative. Kudos to you.
(4)
Alexis L.

I visited Waffles with my husband and 3-year old daughter. We love brunch and were excited about the concept and are always looking for brunch options downtown that we can hit before we go to the Shedd or MSI. Unfortunately, too many inconsistencies with Waffles and we won't be back. Service - While not egregious, we had to wait a tad too long for everything during our meal. It took our server a while to come to our table and take our drink order. I ordered a lemonade and my daughter a milk and it took 10 minutes to get that. Our food took 25 min, which I think is on the high end for brunch. It took a while for our plates to be cleared. We had to signal our server to get our check. Just not a good flow to the meal. Food - We tend to order one sweet dish and one savory dish and split it. We had the red velvet waffle and wanted to try their eggs benedict, but the "chef was not ready to serve it" so we ended up with the cheddar and short rib waffle. Both were tasty - the waffles were light and fluffy and we liked the sauces and flavors on both. My daughter had scrambled eggs and toast. The eggs were dry to the point of being inedible, though we didn't say anything because I didn't know how long it would take to get another order and given a 3 year old, you never know if she'll eat it anyway. Value - Prices are $9-12 for the waffles, but they do not come with any sides, so you have to order everything a la carte, so it does add up. My daughter's side of toast came as HALF A SLICE OF BREAD. Yes, you don't even get a full slice of bread with an order of toast. Given that this was the only thing I was sure she'd eat, I pushed back on that and told our server that I thought an order of toast should at least be one slice of bread (seriously, it should be 2 slices). We then got another slice "compliments of the chef." Gee thanks. Decor - Loft space with very high ceilings. We were able to get our own table but noted that a lot of people were sat at communal tables. It was a little loud, but with a 3 year old, that's a good thing! Bottom line - while the food was good, not a good value and too many issues with the service. Better options in the South Loop and elsewhere.
(2)
Marisa S.

3 stars for my experience there, 1 extra star because this place has potential and I'm hoping it lives up to it! The service has a lot of kinks to work out. My friend and I went on Saturday morning and waited about 20 minutes for a table (not bad) and then at least 45 minutes for our food (what the what??). We needed to ask for silverware, napkins, syrup, sweetener for coffee ... clearly the waitstaff and kitchen were overwhelmed. The poor folks next to me ordered the Chicken and Bacon waffles, but the kitchen had run out of chicken, and it was only around 11 am on a Saturday. That said, the food was very good. We got: green tea waffles, liege waffles, side of scrambled eggs, side of turkey sausage. I agree that sides should come with the waffles to make it a better value, but the eggs and sausages were fine. Not the best, but not awful either. The best part: all (yes, ALL, according to the waitress) of the waffles can be made gluten-free! This is very exciting for me as a GF girl. So, instead of the usual "eggs/fruit/no toast" meal I'd get at a waffle/pancake place, I got to enjoy the green tea waffles. Which were delicious. I loved the ginger, and the Chantilly, and the flavor of the waffle itself. I didn't try the liege (my friend isn't GF) but she said it was very good. Next time I'm in town I'll definitely try to make it back to Waffles. Hopefully they'll have gotten the machine running more smoothly by then.
(4)
Michael R.

I've been twice. So far they get a 50% 'F' from me. The first time I visited was on a busy Saturday morning. The food was excellent. The service was quick, friendly, and my coffee cup stayed full! Because my visit was so great, I decided to take a friend on a Wednesday morning during our vacation. I was embarrassed. The same server I had from the first visit waited on us, so I was securely thinking the experience would be great. Unfortunately, I think he was the only server for the entire restaurant--it was moderately busy but not overwhelming. He took our order. He gave us our check. Those were the only two times we communicated with him. Our food was delivered by an assistant who I believe did not speak much English. My eggs were burned and did not contain the cheese I asked for. He took the eggs back to the kitchen only to return with the same eggs--now sprinkled with melted cheese on top. My friend's omelet was missing the bacon, which was corrected by bringing him a side midway through our meal--remember, no one check on us, we had to wave him down both times. My coffee was not refilled until I called the manager over to discuss the problems. I was taken aback that he never apologized, but merely sent the assistant over with a coffee refill. The food here is rather pricey. Our $32 breakfast tab was definitely not worth it. I hate to complain, but in these tough economic times, when you want to spend a few coins on a good meal, I expect to receive it with great service. I don't think I will give them a third try--Yolk is too close and a better choice in my opinion.
(2)
Brooke B.

Love this place! Went here after a night of dispute and this place just warmed my heart and cheered me up. The Mexican chocolate waffle was really good. The service was excellent and it was such a nice little atmosphere. Also they serve lots of silly ideas too such as the waffles and fried chicken. However, it was good too. This place is a nice go-to place for a good breakfast or brunch. However, there are downsides. I don't know why but yelp had recognized this place for having mimosas. Um, they don't. It was more of a bring your own kind of thing - the hell? Also the counter woman who takes your payment will not do split payments. She will shove a calculator in your face and say, "I charge you full price or you tell me how you much owe". I had gone with a few friends so we all stood there calculating our own amount and telling her to charge that amount. Ok, first of all some restaurants do it for you and other places will politely tell you that they cannot and suggest split payment or at least calculate the differences. You (that brown woman who was at the counter) shouldn't have to shove it in our faces saying "you tell me" or else dishonest people will say "I owe you $1.00" the amount YOU are worth. So fix that attitude, k? Otherwise than that bitch, the food was amazing :)
(4)
Michelle K.

The food is usually outstanding! Unfortunately, the service is really suffering. Between dirty tables, slow service, and long waits, the overall experience takes a tumble. Sometimes it appears as if they have a small army working, yet you never get reasonable service. I hope this place gets their act together because the food is great (unless it comes out cold because the service is so slow, happened once).
(3)
Stephen S.

Yes, they do have gluten free waffles, however If you have celiac or a severe gluten intolerance, just know that they do NOT have a separate gluten-free waffle iron. Huge cross contamination risk.
(1)
Maggie R.

Great food, fun environment and not a bad wait time even on a Sunday morning at 10:00.
(4)
Elizabeth K.

Is this place a CHUCK E. CHEESE or a breakfast spot?? First off, I love breakfast. It's my favorite meal- anytime of the day. When i saw Travelzoo had a deal for Waffles of course I had to buy it! We went to Waffles on a Saturday around 1:30pm figuring the long lines/ crowds that we've heard of would have vanished by then. Parking was easy, we found a spot right outside. There was no wait so we were seated immediately. I wasn't a fan of their seating arrangements however. I don't like "communal" tables and all the smaller tables, mostly 2 tops, were placed so closely together. We were greater by a server immediately, asking us if we wanted coffee or anything to drink. The Travelzoo voucher was $19 for 2 entrees and 2 hot chocolate flights. We got our hot chocolate first to sip on while we waited for our meal. I got the Red Velvet, my boyfriend got the Eggs Benedict. The Red Velvet was okay. It definitely lack the cocoa flavor I was expecting, and the whipped cream cheese on the side was more hard than whipped and too overwhelming to use. It said it was topped with pecans as well, but it was more like a pecan dust because they were so finely ground. My boyfriend said his Eggs Benedict was tasty, but he was a little disappointed by the size of the waffle it came with. It was a very small portion for the price. The best part about the meal was the hot chocolate. We saw a lot of people working there, but I'm not sure what everyone's job was? My boyfriend had a coke and wanted to refill, so we politely waited for our server to come over. After about 5 minutes I moved his empty glass to the edge of the table, thinking maybe the server just didn't notice. After about 10 minutes, I finally got up and walked over to the bar to ask for a refill. He's not a "soda sucker", as I call those people who drink their entire soda as soon as they get it, we were more than 1/2 way through our meal by now and our server had not been back once. The couple next to us even commented that they, "hoped the food was better than the service", as I retuned to the table with his Coke. I would have had more tolerance for the lack of service if the restaurant was packed, but it wasn't. There was a large group sitting behind us however in the middle of the restaurant. They really topped off our experience by letting their little kids run around. I know you can't control your children 100% but there is a limit to what you let them do. There were 4 kids, all probably under the age of 6, just RUNNING around the restaurant. Their parents didn't care. No one working seemed to care or do anything about it. It was like we were at a Chuck E. Cheese!!! There were 3 of them running in and out of a room with glass walls just screaming and yelling AND touching all the glasses that were on a cart in the room. I wouldn't want to drink out of glass that a little kid has put their paws all over- it's gross. One little girl kept running between our table and the empty one beside us and then THREW a toy in the air that hit a lady in the foot. The mother of the child was mortified, you could tell by her face, but c'mon! Keep your children under control. Overall, we spent $19 for our voucher, another $5 for a Coke and tax, plus tip, making our meal over $30 total (plus we had to pay to park) and what did we get our of our first experience at Waffles? A horrible experience and a headache. We will not be back.
(1)
Thomas M.

Highly overrated. Overpriced and there's a 45 minute wait on the weekends. I would never go back to this place again. By the way I think im sick from the food.
(2)
Marco T.

Finally got to try out Waffles and it was pretty good. Our waitress was very nice and attentive. My wife had the strawberry french toast with balsamic reduction. They were unfortunately out of my first order, chicken and waffles. My back up was the chipped beef hash, which was good too. Overall it was a pleasant experience. Prices were just a touch higher then what we would normally spend on brunch, but it definitely didn't break the bank. We got there pretty early so we didn't run in to the typically rabid weekend brunch crowd. Nice addition to SoLo.
(3)
J J.

I ordered chilaquiles and they were only okay. Super heavy and covered in sour cream. My friends ordered waffles and they actually looked decently good. What got me was that I left my CTA Chicago Card at the restaurant and I tried to call repeatedly to ask about it and they kept hanging up on me and the woman who answered the phone was very very rude. Also, the service was super slow. It took 10 minutes to get coffee and another ten at the end to get a box to go.
(2)
Steve F.

I went in the other morning for the first time, and was blown away by the high prices. I wanted to go out for breakfast, not fine dining. Who wants to spend $30 for breakfast for a couple waffles, eggs, and sausage. Determined to give them a shot, I ordered the waffle sandwiches for $8. I wasn't expecting much, and that's exactly what I got. The waffles tasted like toast, gross, and the portions were extremely small. The service was definitely friendly, and quick, that is a plus. But with Bongo Room and Yolk right down the street, that was my first and last Waffles experience.
(1)
Julie A.

They are a new restaurant so I may be cutting them too much slack, but overall, I left planning to return. The staff was very nice - a couple of mistakes, but they worked to make it right (offered us a rum cake which we were sad to decline . . . dang diets). They also were very nice about letting us substitute things on the menu. Food was good too if slightly pricey. I got an omelet which I kind of wanted to be cheesier, but it was perfectly acceptable. My date really liked his Cuban sandwich. What won me over were the little details -- saucers with coffee! (surprisingly rare), a carafe for the water, cloth napkins, crisp decor that was still interesting, good music, etc. I'm big into atmosphere. I'll go back sometime in the next few weeks, and I expect that I'll have an even more pleasant lunch as they find their groove.
(4)
Susan S.

We went there to use our groupon. Food was decent. Service was good. But I would never pay $35.00 for what we ate! The waffles are small. My husband had an omelete he said was just "ok" They gave him ONE piece of toast but cut it to make it look like 2. I think because its in the city people justify the prices but here in the burbs we can do better. Again food is ok - nothing to rush over and eat.
(3)
Regina F.

I did not realize I forgot to review this place until I was looking for a place for breakfast tomorrow morning with a friend... I first found out about Waffles through a Travelzoo deal. Once I saw they offered green tea waffles, I did not hesitate to purchase the deal. I love green tea!!! My friend ordered the cheddar short rib waffle while I ordered the green tea of course. I did not care for the chantilly cream on top, but I liked my waffles. My friend thought his was ok, but said liked mine better. I also ordered a side of fries, which was unnecessary, but I'm a potato lover of all sorts. They came soggy, so that was eh. Overall, it was an ok - decent experience. We were waited on and asked consistently. But considering this is a new joint, just opening sometimes last fall I believe, I def think there is room for improvement.
(4)
Ilya L.

Another great addition to the neighborhood and a great alternative to Yolk. Enjoyed the Egg Benedict Waffle and split a chocolate waffle for desert. Both were delicious!
(5)
Vanessa F.

We thought they would be on top of their game when my husband got a coffee refill when we were ordering, but it went downhill after that. When we were ordering, the menu was a bit confusing for an omelet. It had 3 sections of meat, veggies and cheese and said to pick 3 items. We tried to order 2 meats and said it would cost extra. Our server said she would bring us water and never did, and after my first soda and my husband's 2nd cup of coffee, we were never offered any more. When the food came out, my grilled cheese looked and tasted like it was literally 2 pieces of bread with no cheese in the middle. My husband's omelet had barely any tomatoes or sausage in it. Once our food was dropped off, no one came back to our table. Our server looked busy and she had a manager helping her, but they looked around the entire room and basically grazed over our table. I saw the manager go to the table next to us 4 times to take their plates, but never came by us. When we finished our food, we sat with our empty plates and glasses for about 20 minutes and finally flagged down the hostess to get our bill. She brought our check and the omelet was $1.00 more than on the menu. It's only a $1.00, but after everything, that was the final straw. When walking up to pay, we checked the menus and they all were the same price as we had seen on it, not the extra price on the bill. When we were paying we asked the guy ringing us up about it and he said they were in the process of changing the menus and that was the price. When we got home, we checked the website and the price was the lesser of the two. I understand it is just a $1.00, but the frustration was more with the employees fighting us on that point. I emailed the GM at the beginning of the week and he wrote me back a day later saying he was going to check into it and he would get back to me in a day. It's been 3 days and I still haven't heard from him. Overall, so disappointed in everything. I can forgive a mistake or two, but there was not one good thing about the food or service that day. I'll be surprised to see how long they stay open. I live around the corner and know I won't be back.
(1)
Jerrod K.

Horrible service. Just awful. But the concept/food keeps us relatively content. Over the last two months, I have been through here four seperate times, and have yet to have a great experience with the wait staff. My guests and I are either ignored, kept waiting an inordinate amount of time after placing an order, or have to demand the basest of necessities (ie: water refills, coffee service...). Oh well, saves me $$$ on the tip. I think i'm averaging about a solid 5%, and I'm typically a 15% to 20% guy. Hopefully they get the picture at some point. The food is another matter entirely. Very innovative (although I wish they'd do more specials or rotate the menu a little...), as they do a great job combining various ingredients with the basic waffle. My favorite is the cheddar/short rib. Yum. From a value standpoint, Waffles is perhaps slightly overpriced, but considering the area and the "hip factor", it's not all that surprising. A lot of room for improvement, but the base ingredients are there for a really good breakfast spot. PLEASE get new wait staff!!!!!
(3)
Arlene G.

I had a groupon certificate that i wanted to use so went here with a friend this past sun. it was overly crowded & had to wait 35minutes to get seated. too bad the wait was not worth it at all. the menu sounds so tantalizing with all the different combos of foods but it wasnt so good after i tasted it. i ordered a turkey blt samich & it was jus ok, nothing special about it. my girl ordered some waffles & neither one of us liked them. the waffle had no taste. it was too thick tasting & not fluffy enough. even with syrup & with strawberries it still wasn't that good to us. if a place is gonna be called waffles then they should taste like the best waffles i've ever had in my entire life! SIKE! what we both did like though was the chocolate flights, which were 3 small cups of hot chocolate. 1 was minty, 1 was caramel & the last was dark chocolate. i liked them all but minty was my fave. glad we tried the place but will not be coming back.
(3)
Mary B.

I have tried Waffles twice, once for brunch and once for dinner. I won't be going back. Bottom line: the waffles are terrible. They are dense, doughy and sometimes burned around the edges. A restaurant that can't manage its signature dish has a problem. I also second the complaints about service at dinner. One cook and one hardworking but overwhelmed waitress meant we waited forty-five minutes for our salads, and our entrees came before we had finished the small salads. Warning: at dinner, the "chicken" in fried chicken & waffles is a commercially pre-breaded, tough piece of white meat. It's not the bone-in leg and thigh shown in the photo,which is served only at breakfast. Even the water tasted bad, as though it had been chilling uncovered in the refrigerator. And the dessert, orange cheesecake, was like a 50s jello concoction gone rogue. One bite was enough.
(1)
David M.

Service is hit and miss here. Food is great, but the prices keep creeping up. Generally, a decent wait on the weekends. My favorites are in this order - Waffle Benedict, Chicken and Waffles, Red Velvet Waffles & Cheddar and Short Ribs Waffles. The potatoes are under-seasoned and didn't really have any flavor.
(3)
N I.

The service here is HORRIBLE. Upon sitting down, we had to wait 15 minutes until somebody got us our drinks. Another 15 minutes after that for someone to take our order. Every person who walked by that worked here ignored us, even the guys who looks like they supposedly manage this place. Do yourself a favor, DON'T EAT HERE!!! Go find yourself an Ihop instead.
(1)
Alan B.

The food was great but a meal should not last one hour and forty-five minutes. 25 minutes to get our order taken, 30 minutes waiting for our food and 30 minutes to get our check. That left 20 minutes of actually eating our meal. Waffles needs to add some cooks and wait staff.
(3)
Tracy T.

I purchased a Groupon for Waffles, the food was very different yet pretty tasty. I had the red velvet waffles and my husband had the chicken and waffles and the Groupon included a flight of hot chocolate for each meal. My dish was very good, I shared it with my 5 year old son and he loved it. I now know that I will get my son his own next time we visit. Also I think it is really great that they text you when you are waiting so if the wait time is fairly lengthy you can run to Jewel and possibly do a little shopping. :)
(3)
Eli S.

Ok, I totally don't want to write a book on this place (not worth it), but definitely want to say something that's too the point and won't waste your time and money--esp. if you're thinking about dining here. First, I understand that a business has to make money, no problem here. But when the price doesn't deliver then there's a problem. Ok, quickly to the point...the food was good and slight overpriced for what you get. But the real turn offs are the "extras" that should be offered standard with a meal such as waffles. Really, charging "extra" for maple syrup that should already come with waffles, "extra" for a half a banana...I was afraid to ask for a little butter...lord knows the waitress would've said that's "extra" too. And the amount of maple syrup that was brought to the table barely covered half of a half of my waffle. Simply, when the waffle dishes are already priced at $8 to $12 dollars...maple syrup should be included. Service was so-so, again, when the menu is priced as it is...the service should be better. Too many people milling around watching each other. When you're dropping almost $40 dollars for 2 people, the experience, food and service should be better than what you get! Its going to be a long, and I mean long time before I go there again.
(2)
R K.

short ribs on a waffle? yay! bland short ribs on a waffle? boo. my friend was happy with her choice and the service was good (but it was an early weekday morning), so maybe i need to come back. but diddo everyone else's comments re: the portion sizes are too small for the prices. adjust one please.
(2)
Anna T.

This place just overall sucks for brunch! If you want to get going for your weekend, don't go here. It will suck all your time away. The line was long, the service was super slow and rude. The people working there looked like they absolutely hate being there, the owners?/managers? looked quite mean. I would be hating to work there too if I were them. Anyway, don't let groupon fool you, like it did me, to try brunch here. Save your money and pay full price for The Bongo Room down the road.
(1)
Kate D.

We have been to Waffles many times since they opened. The staff is always accommodating, efficient and friendly. The food is great. I always get the plain and simple, which is amazing, great food and portion for the price. My husband has tried everything and has loved it all. Short ribs and a cheese waffle, need I say more...Not stuffy, great place to bring kids, light and airy. Definitely worth the wait, but get there when they first open and you will not have difficulty finding a table. Yum.
(4)
Kristen C.

Ate here for the first time. I ordered regular waffles-unfortunately they tasted like cardboard. My friend ordered huevos ranchero something. They put something in her eggs that she didn't like so she had to drown them in hot sauce. Not believing that you could mess up a waffle, I made her taste them. Her comment was "they actually taste worse the more you chew." Good service, horrible tasting food.
(1)
Tonya B.

A friend and I went last Thursday morning, using her Groupon. She ordered chicken and waffles, and liked them well enough. I ordered the Red Velvet waffles. They were just ok, nothing special, at all. The waffles didn't even have a red velvet flavor. They're only waffles with red food coloring. Consider yourself warned! Waffles is way overpriced for such diner food. The fresh squeezed orange juice lightened the mood, though. I would never, ever seek this place out and would recommend a host of other places for breakfast instead. However, my friend overbought Waffles Groupons so I'm sure I'll be back a couple of more times to use them up. As for service, we didn't get smiles, but we didn't get bad attitudes either! LOL
(2)
Tim S.

Quite honestly the best place in the South Loop for breakfast. The service is great and the food is fantastic. Great ingredients, well-prepared, and served with a smile. You can't ask for much more, especially now that they have fresh squeezed orange juice too!
(5)
Erron F.

I would love to give 5 stars; the food was perfect...been here a few times. give it a try.
(4)
Tracey E.

Disclaimer: I ended up leaving before we were seated, so I can't comment on the food. I also hope to return sometime after the kinks are worked out and update the star rating. That said, we arrived at 9 a.m. on Sunday and were told we'd have a 30 minute wait for a table for three. After 45 minutes almost everyone who arrived after us had been seated, including several groups of 6 or 8, so we checked with the hostess to see where we were in line. She was clearly frazzled, and rudely responded that it'd be "at least 45 more minutes, so check back then." We had somewhere to be later in the morning, and couldn't wait "at least" another 45 minutes to maybe be seated, so we left and went down the street to Dunkin Donuts. Also, while we were waiting, we heard/saw a lot of customers complaining that it was extremely disorganized inside. It's opening weekend, we didn't expect everything to be perfect, but based on our experience, it'll be a while before we try again.
(1)
Lucialin D.

What happened? My husband and I ate here a few months ago and it was absolutely delicious. Honestly one of the best brunches we've had- the huevos rancheros was what did it. It was so good. So we went back this am and brought 2 friends and it was...not good at all. The huevos rancheros was totally bland and flavorless. 2 of us ordered chip beef hash which was supposed to come out with sunny side up eggs but they were scrambled, and my friend ordered her eggs soft boiled, and they came out scrambled. Don't really care about that- we are flexible- but just want it to taste good!! Very sad, as we were super excited to have them open in our n'hood. Maybe it was just a bad day. I should give 2 stars but I feel bad doing that and will give them the benefit of the doubt that it was just a very bad day.
(3)
kat c.

Decent place. Try the waffle flight. We had pretty good service as we sat in communal setting but the trend of place was quaint homely place. Waffles were good, but it isn't a place where it can be memorable brunch place. It is nice to go on Sunday afternoon.
(3)
Judith H.

Fabulous! From the greeting at the door.....friendly family members....to the hot chocolate flights, waffles and egg creations....... My favorite is huevos rancheros. Even the doggy bag has a special touch. I packed the leftovers in a substantial container and was given a paper bag with a hearty handle to keep my food safe for the trip home. I love WAFFLES!
(5)
Dina I.

Went once and will not return. The concept is great for people who love eating sugar sugar sugar for breakfast, but being that it is such a narrow niche, you better execute pretty damn near perfection if you want repeat guests.
(2)
Bradley S.

Partner and I used a Groupon here yesterday. It was really a good experience. It was also pretty pricey. It won't make it onto the regular weekend brunch rotation, but I'll keep it in mind when I'm looking for something a tad more exotic. Partner had the Green Tea waffle and I had the Eggs Benedict. I thought mine was a creative interpretation of the dish. Partner's was nothing short of inspired. The service was attentive and friendly. The place had a good flow to it. It was an open space with shared tables and benches.
(4)
Keirstin L.

I didn't really understand why other people had lemon or cucumber in their water and we didn't? I had a brussels waffle with banana and nutella. My waffle literally came with a sliced 1/4 banana. I wanted to ask for more but unfortunately no one came to check on us for at least 15 minutes. My husband did enjoy his short rib waffle. The service is too slow and the prices are too high. We won't be back.
(2)
Josh O.

This place looks pretty and very welcoming. However, menu is not really big and wih not plenty of options. The red velvet pancake was good, but not awesome for the amount of money that was paid
(3)
Alicia S.

HORRIBLE CUSTOMER SERVICE!! So after reading about this place on ABC News 7 and checking out the website, myself, my 11 month old daughter and two good friends decided to give it a try. We are all on vacation from work and finally had the opportunity to get together and catch up over breakfast at a new spot in Chicago. we waited for about 20 minutes before getting seated. Once seated, it took the waitress another 10-15 minutes to ask what we wanted to drink and another 15 minutes before she returned to take our order. At this point we noticed she seemed to be the only waitress on our side of the restaurant, so we were understanding. After chatting for a while we noticed a party of 7, 2 and others seated after us were eating and/or finishing their meals. We finally caught the waitress and she said she'll check, which took about another 5 minutes. She told us, our order was up next. We waited maybe 5-7 more minutes before asking again and she told us they would be bringing it any minute and she just saw our order up. About another 5 minutes go by and I talk with the manager. I explain to him the situation and tell him at this point we will just pay for the coffee and leave because we've been waiting for an hour and other parties have came in after us, ordered, ate and left. He checks and comes back and say it's now being plated. REALLY????? Apparently, she never even put our order in and continued to lie about it when we asked. We told him, forget about the order and just charge us for the coffee. He says, don't worry about the coffee and doesn't even apologize. All while this is going on the table across from us, where there's one lady, is telling us, she's been waiting for 15 minutes and no one has even came to her table. Also, the ladies next to us decide to leave because of the same reason. Sadly, I cannot get back the hour and a half I spent at this place. However, we ended back at our favorite, Sweet Maple Cafe, where the line is always out the door, but once in, you get your food is 15 minutes and it's always great!!
(1)
Sarah J.

Great addition to the South Loop. Best breakfast potatoes I've had. Unique menu. My favorite waffles were surprisingly the Cheddar Waffles with Short Rib. I usually like sweet waffles but these were so tasty I liked them the best. It was fun for us to each get a different waffle and share them to try a few.
(5)
Larry V.

Go hungry, leave hungry. Small portions, big prices.
(2)
Bridget L.

This place is just plain fun! We came in with a gaggle of kids on a Saturday morning and the staff couldn't have been more accommodating to us, which is hard to find in the city some times. But, more importantly, the food was very tasty. I sampled the Mexican Chocolate Waffle and the Cheddar and Short Rib - both were amazing. We also tried the homemade Turkey sausage and it was excellent. I definitely want to come back and try the Red Velvet waffle, as well as the Chicken and Bacon Waffle. I love eating things that I have no interest in making myself, so a place like Waffles works for me. Add the fact that they are family-friendly, and I'm won.
(4)
Lindsay J.

I must say I was a bit disappointed in my breakfast but I will admit I did not have and of the waffles due to my weight loss challenge so I will be back to try one of their signature waffles. What I did have was an omelet that came with potatoes and toast( would've live the option to substitute fruit for the potatoes) but the potatoes were AMAZING the omelet was a best a step above a truck stops omelet and the toast was just toast. I did also have the hot chocolate flight and that was AMAZING as well. who knew caramel and mint hot chocolate could be soo good. My food wasn't great and its not a place I would recommend to anyone but I will give it another chance so I can try their signature item.
(2)
A. S.

Five stars reflect the food and decor only! Today was their opening day, so I don't think it's fair to judge them on anything else. Their menu is super creative and unique! I would expect nothing less from a manager who used to be a part of Japonais. Things that I would NEVER imagine putting on waffles have topped their waffles here. I had the Green Tea waffles, and the bf had waffles with fried chicken and something else on them (fried chicked that early - go figure!). Anyway, my waffles were so amazing. Brownie points for the light pistachio crumblings on top (mmmm!!!!). It was served with a lemon cream sort of thing (forgot what the actual name for that is) topped with pistachio powder and very little bits of ginger covered in raw sugar. Nothing too overpowering or extreme - just the right balance of every flavor! Kudos to Waffles for serving such one of a kind delciousness that can give a boring old Wednesday a fantastic start! (Totally worth waking up super early in order to get to work on time!) Let's see how quickly this place starts having long lines and wait periods. To those of you who want to be a part of this amazing experience: GET THERE ASAP before the crowds start gathering
(5)
J T.

Went there for breakfast on Sunday, the service was great and so was the food. Cute little quaint place. Go early.
(4)
Principal J.

Waffles is a great addition to the South Loop! One of the downsides of the SL is that if you want brunch on the weekends and wait too long, you'll end up on long waiting lists at Bongo Room & Yolk. The location of this place is great for those of us who live south of Roosevelt. I was pleasantly impressed with the quality of food and service during both of my trips there. There are a couple of hiccups with the place being new, but you can definitely tell that they are trying to great a great experience for the patrons.
(5)
Felicia F.

The server Grace was amazing she was the server, waitress , cashier and Bus boy only person besides the nasty cook with a very bad attitude. Tables were full of crap extremely nasty. In addition the cook forgot to cook an order and we could hear him screaming he was not cooking anything else. I order chicken breast I received a half of chicken breast cut in half SERIOUSLY..My friend ordered the Tilapia and it was cut in half SERIOUSLY..WILL NOT GO BACK.
(1)
Sharon R.

a new joint in south loop! ambiene- minimal and casual. It seems very laid back...but not the place that you can hang out or take your time eating because it's rather small. The good - location... Its nice to have a brunch place within walking distance. The place is called waffles so you'd think they'll have a very wide range of waffles... But no! The bad- well, as mentioned earlier, there's not much options with waffles... Or other breakfast menu. Their waffles were mediocre and a little on the pricey side' along with the rest of the menu. I had plain waffles and it was $9! And that's all it came with! No eggs, meat or anything! The service- I'll give them a benefit of the doubt that they're new...but who they hire should have experience! It literally took us stopping them or two visits to get us cream (that should have been there), sugar, (again, should've been there) oh and refill. They checked in and ask what you need but doesn't exactly follow through... And thats disappointing. Bottom Line- if you're interested in trying something new, check it out. They have some interesting menu such as slow roasted pork with eggs benedict... Be prepared to wait and pay more. For a few more blocks, I say take your money and go to Yolk down the street.
(2)
Len S.

I've eaten here twice. Last time it was mid-week, mid-day, so not crowded at all. For $22 I received a cold waffle (more like a 1/2 waffle), eggs, sausage. Came back a 2nd time to give it another shot. They failed to impress again. For $22 you can go to the restaurant within McCormick Place and get a higher quality breakfast. Better options are available.
(1)
Srobs C.

Will never go back even if its walking distance and convenient. Service was slow and unapologetic. Felt food was overrated, big disappointment.
(2)
Erica G.

Food is so-so (came back a second time because friends wanted to try it). Green tea waffles were dry and cold when they got to our table. Definitely not worth the 45 min wait. Word of advice - make sure the host gets your info right when you put your name in. If you don't get a text right away, it didn't work. Apparently the technology doesn't always work...or the morons typing your info in don't know how to use the system. They "lost" our names this morning and we had to wait twice as long for very average food. If you're looking for something in the south loop area, better to spend your time and money at Yolk, Eleven City, or the Bongo Room!
(1)
Felix L.

Went here last saturday. Everything was OK IMO.
(3)
Susie H.

I've only been here twice, but I love what I've gotten the two times I've been. I definitely recommend trying the Chicken & Bacon Waffle and the breakfast potatoes, both are delicious! If you are going on a Sunday, be prepared to wait. The last time I went I only had to wait about 15 minutes, but the previous Sunday that I went, I had to wait about 45 minutes for a table. It is a great addition to the South Loop neighborhood and I am looking forward to going back there!
(4)
Shane P.

Please please save your money I've been to this place three times and out of those 3 times... 2 of them were trash!!!!! 5.3.13 Friday night we arrived at 6:15 one server one cook, 2 Occupied tables. We sit down for within 10 minutes we have water we put our orders 20 minutes goes by five more couples come in the only server is was already overwhelmed unfocused answering the phone while we watch orders Pyle up sitting in the window for 10 minutes As it takes the Cook 10 minutes to complete each order to go out to the tables. Another couple sits next to us another 10 minute goes by he brings them their drinks.... He in the cook bicker he never once washes his hands as I watch him handle food after he has had his hands on everything else in the restaurant . He Brings the wrong order Still don't know who ordered it.....we never received our drinks, Nor the chili that I ordered nor the shakes that we ordered. My wife's food was bland, The waffle that came with the short rib was definitely an acquired taste Since I did not order a 1/4 hamburger patty sliced between two little waffles I did not eat it... And was not able to tell him it was the wrong order because he never came back to the table to check on us ...the meat looked overcooked way too over priced, The best thing between the two plates my wife said where the fries....the flavors don't blend... to the point that they don't even offer a couple of the menu items anymore..... Bad management... it was Friday night they offered a Groupon, and had, I'm not sorry to say incompetent people on staff That bickered back and forth the server seem to be detached had very little focus was definitely overwhelmed and not up to the task!!! To top it off there was a young man at the bar when we first came in who went back and forth in and out of the back of the house to the front of house and didn't lend a hand so I don't know if he was a friend or if he was staff that had gotten off but just sat and watch the whole process and laughed behind the closed white door with the glass.....Poor management decision-making.....NOT WORTH IT!!!
(1)
Jacquelyn G.

Kind of makes me bummed to be moving out of the South Loop now that we have a decent breakfast spot right around the corner... Like many others, we had the Travelzoo deal which included two hot chocolate flights and two entrees. The hot chocolate flights were yummier than I anticipated, but I was disappointed because they really weren't hot. So I felt the need to drink them quickly so they wouldn't turn ice cold. I had the chicken and bacon waffles for my entree and my husband had the waffles benedict - both were really good. The portions were pretty big but I had no problem finishing mine! The chicken was cooked perfectly and was really juicy - went perfectly with the spicy maple syrup. My husband's dish was good but they need to learn what a poached egg is; it wasn't at all runny like it should've been, but borderline solid on the inside. The place was packed on a Saturday morning around 10:30 so be prepared to wait.
(4)
Sara H.

I bought the groupon for me and my boyfriend. We went at about 12 on Sunday and they had already run out of the two dishes we purposefully came for. The waitress was nice, but our food took FOREVER to come out, and then was only warm, not hot and fresh. The red velvet waffle was crunchy, not light and fluffy and didn't taste like anything. Pretty disappointing for a place that specializes in waffles... The waffles Benedict was only OK, the eggs were cooked well but the pork had zero flavor and the waffles were miniscule- not something I would pay $13 for! I would even more disappointed if I had paid full price for this all, but also when we went to pay, we were charged the tax on top of the group which has never happened for us before. This was strange especially since we didny go up to the price limit on the actual groupon... There are too many wonderful brunch places in Chicago to waste your time and money on this lame excuse for a specialty waffle restaurant.
(1)
Tamiko B.

I've been to Waffles before but I have never had the Waffles. I always get the Black Bean Burger and the Lemonade with Lavender. Well on this day I go with my mom and that's what we order. The waiter tells us we don't want the lemonade it's not fresh squeezed and suggested the orange juice. The juice comes and it's fresh but it's hot. Our bugers come and I see it's just a regular veggie burger, probably a garden burger, not a black bean burger. We tell the waiter and he says, well that's what a black bean burger is, it's a veggie burger. We tell him those are two different things and he says he's going to bring out a side of black beans. Who does that??? The beans come out and they look more like refried black beans and my mom puts it on her burger like it's a condiment. I was disappointed with the food this time and probably won't be returning.
(1)
Tish S.

Its okay, really don't have to go back. I had regular waffles with eggs, the waffles were average for it to be known as Waffles, they only have dark meat, if you want waffles and chicken. The menu selection is very limited. The atmosphere is nice but the menu and the food need a notch up.
(3)
Jenna M.

5 star food 4 star ambiance 4 star price My husband and I came for a late breakfast the second day they were open. Service was prompt, attentive and friendly. Menu is relatively small but thorough. We ordered a brussels waffle with blackberry compote and maple syrup, and scrambled eggs with spinach, mushrooms and gruyere. Excellent flavor. Fair portions. Reasonable price. Overall, 4 star experience.
(4)
Melissa D.

We came around 9am on a Friday and had no wait. The prices seem a little high considering the quality of the food. There was a weird after taste and overall the fresh strawberries were all I liked. The service was awful and we spent most of our time waiting. This was ridiculous considering we were the only two in the restaurant and there were three staff members sitting together in the back. Overall, I would not come here again. Not worth it.
(2)
Tracy H.

Disappointing. Friendly staff, exciting entree items, but execution was lacking. I was excited to try the waffle flight. The presentation was nice, but the flavor was just ok. The toppings were definitely helpful, but the waffles themselves, while the texture of each was a bit different, none were great. We were really surprised that the side of bacon was undercooked and cold( the redo order wasn't much better. Cute place, but food needs improvement.
(1)
Nancy Y.

Loved this place, good food and not crowded on a Sunday. Had their Mexican waffles, they were so soft and tasty! Also had their veggie omelet (not sure of the exact title of the dish since my friend ordered it and I tried it) but that was super tasty! Most definitely will be coming back to try the other waffle dishes!
(5)
Megan B.

Waffles was a great find! My boyfriend and I discovered it-- because of their weekday special. You get some serious Chicken and Waffles for $3.99 My boyfriend is a chef and just raves about it. We sneak away there almost twice a week! (Sorry not sorry.) We try to time it when the Price Is Right is on and we sit in our favorite corner. We feel like two giddy kids skipping school. I've brought my out-of-town family there and had business meetings as well. The manager greets us at the door, the cook knows us now, and we always get our favorite waitress Darlynn. I have memories of getting breakfast with my grandpa in a small town in Iowa--- this place is a little piece of that comfort in Chicago.
(5)
Barrett B.

The food was good, not bad prices. and they had gluten free!!
(5)
Brianna W.

Pretty good breakfast. I had the red velvet waffles, eggs, and turkey bacon. It was my very first time having red velvet waffles and they were really good. It is pretty small in the restaurant though. I expected it to be a bit more spacious but when I walked in I was quite surprised. It is extremely casual IMO. My family and I sat at cafeteria style tables that was very close to the next party eating beside us. We did not know it was a BYOB spot so we weren't prepared but if you are going, remember you can bring your own drink. It only slightly bothered me that the waitress was rushing us. She told us that her shift was ending so she needed to close the bill, and basically paced around for a while around our table before asking again could I tip and sign so she could leave. The other workers obviously were ready to leave too, they started wiping down our table before we could get our coats on to leave! Lol. Good breakfast though, and I find it hard to find breakfast places with turkey products that are fresh, let alone edible. Their turkey sausage is one I definitely appreciate
(4)
T T.

Really really fun breakfast place! Food was delicious, so many waffle flavors to choose from, they even have a waffle "flight"!
(5)
Thomas L.

Used the Amazon Local voucher, and couldn't be more happy. Decent breakfast place in the south loop for a good price. They serve Intelligentsia coffee so you know that's a winner in my book! I had the Steak & Eggs and the portion was really great, good was pretty good too. The potatoes were my favorite part. If you need some breakfast/brunch food, then Waffles is your place to go in the south loop! They are also BYOB.
(4)
Megan W.

The management and service at Waffles is top notch! I live in River North with plenty of restaurants to choose from but I've now been to Waffles twice in the past 2 weeks. They are launching a new menu and the manager was so thrilled that he gave us a sneak peek at it. Their french toast is to die. I had their Mediterranean Scrambler today which was a Special and it was delicious.
(5)
Bradly J.

Enjoyable meal with the family for dinner. Decided to stop here on a whim with my fingers crossed. I had the short ribs, wife had the chicken with bacon and 2 yr old daughter had Mac n cheese. Everything came out quickly and was delicious. I will definitely come back for breakfast or brunch!
(4)
Terri B.

The Green Tea and Chocolate waffles were my favorite (I tried the Waffle flight), and the coffee was awesome (Intelligentsia). Service was just ok (our server didn't speak much English and we had a teeny bit of trouble communicating with him about a gift certificate we were using). I have to be honest- this place was built up in my head by all the people who told us that it was phenomenal, and for me it was just average.
(3)
Roz G.

It was pretty good...not great...just pretty good. If I was in the neighborhood I would come back but I wouldn't go out of my way. I had the Chicken and waffles. The menu said you get a leg and a thigh....but what I got was a very dry unseasoned chicken strip. The waffle needed some salt in the batter (just a pinch). The service was awesome and our waiter was attentive.
(3)
Hersh A.

I was curious and kinda excited about this place. Their menu looked interesting. We went here b/c of a Living Social or Groupon deal I had. After trying their food, I must say that it was mediocre at best. I had their Waffles Flight and Huevos Rancheros. They were out of the Green Tea waffles so we got two Red Velvet and one of Mexican Chocolate waffles. Red Velvet was decent, the Mexican Chocolate one was bland. I expected more from the Mexican Chocolate kind. The waffles weren't properly cooked either. The Huevos Rancheros was bland too. The rice it came with was under cooked. The service was sketchy. I wouldn't recommend this place and go again. Two stars at best.
(2)
Ali D.

Interesting waffle combos - red velvet, Mexican chocolate, etc Worth adding to your brunch rotation. Look fwd to going back.
(4)
Crystal S.

This is the premier place to eat breakfast in the South Loop! I take family, friends, and clients here! Gary is always amazing and his staff is the best. The food is so good, what would I suggest? The Red Velvet anything! The pancakes (any flavor) are the BEST IN THE CITY, I eat them every time I go! If you are looking for an all around great place- go here, breakfast or lunch and it is BYOB! You will not be let down! Enjoy!
(5)
Don D.

What the heck happened to this place , My girlfriend picked up some chicken and waffles with the bacon bits to go for me and when I got the container I opened it up and ..... Swanson chicken wings and regular syrup and one piece of sorry bacon . There is no excuse for mediocre food in the city , might as well go to the burbs . negative star
(1)
Steven M.

From the name I should have went with breakfast. But it was just about 11 and I already ate BF four hours prior. I saw the Cuban and jumped on it. I also got a glass of grapefruit juice. At almost 5 bucks I would have chosen differently had I known. The servers were on the ball and I couldn't have been more pleased. The sandwich came out and the home chips were overwhelming the plate. The batter covering them to make them crunchy, just held in the grease. A Cuban on pretzel bread? Poor choice considering they shoved it into a Panini grill and flattened it out to make it look like road kill. The flavor wasn't strong enough to overcome the waffle fries. If it's on the menu, it should be as good as everything else they serve. Not so in this case.
(2)
Kristin D.

I don't know why this place isn't rated higher. They put a whole piece of bacon in my waffle!!! Not only that but it's the only brunch spot in the area where you don't have to wait 45 mins on the weekend. The only thing I would suggest is hash browns! Baked red potatoes just aren't as good. But all in all delicious and fast.
(4)
Jasmine N.

Great service. Everyone was very attentive and friendly. The Cheddar Waffle with Coffee Braised Short Rib was great. A lot of flavor and far better than I expected. The peppermint hot chocolate was delightfully relaxing.
(5)
Michael S.

I went with a friend at 11am on a Sunday. The place was packed, but the two of us got seated immediately. Service was slow but attentive, and our coffees were never empty. We both ordered the Waffle Benedict, and it was delicious. Portions were large and a side of breakfast potatoes was more than enough for us to share. The space is a little noisy, but it's open and bright. The bill was $46 for two entrees, two sides, and two coffees, but the food was worth the price and unlike any I've seen in other diners around the city. We were there for 90 minutes even after being seated right away, so be sure to go early if you have plans afterward. I'd definitely go back and recommend it to others.
(4)
Shelby B.

Tasty food, suuuper slow to be seated and served despite being below capacity. Second visit, same slowness. If I could have the same service here, that quick, friendly, knowledgeable service that I would expect from any of my favorite brunch spots around town, then this place would easily get another star. When I asked 'is your chilaquiles pretty good?', my waitor responded with 'well yeah, it's kind of on the Mexican side if you like that'... :/ I hope Waffles lasts a while, because I feel that with time they will be the interesting and delicious spot with great customer service that I want them to be. But for now, they are just OK.
(3)
Sophia C.

Great food. Great service. Hubby and I went twice and enjoyed ourselves quite a bit. Red velvet waffles were awesome. Chorizo skillet was to die for. Great pancakes too!
(5)
Stephanie A.

Food was great, service was terrible! My boyfriend and I went in on a Saturday around 1pm, there was a small line to wait for a table. After standing in line for about 15 minutes with no sign of a hostess greeting anyone ahead of us we started to get antsy. There were 2 open tables and no one was being seated or greeted. Finally after about 20 minutes the hostess came over and seated one of the groups ahead of ours and ignored the rest of us. When two spots opened at the bar we seated ourselves. We then sat at the bar for another 10 minutes before anyone offered us a menu or drinks. We had to get our own silverware and ask to be served. All in all based on the terrible service and poorly managed staff I would not recommend stopping in here. It's sad because the food was really delicious, but when not managed properly it's not worth your time.
(2)
Mary Kate N.

I thought the entree was delicious - I had the chipped beef hash with peppers and two eggs. We also had Liege waffles (since, well, it's called "Waffles" right?) - nothing to write home about. I've had better, doughier waffles - these just didn't live up to the hype. Don't feel bad for not getting the waffles at Waffles - you'll save about $10. The service was just... really mismanaged. I sensed this tension between everyone. Our waiter was friendly, but he almost seemed like he was trying to keep the peace. Maybe something was tense earlier that day? I don't know. It just seemed like no one was happy to be there working. The environment seemed like they were all tired or sad or something. I don't need a super chipper vibe or anything, but you could tell it was tense. This isn't the first time I've noticed that, as I have ordered takeout from there before.
(3)
Megan S.

The service was absolutely horrid. The waitress we had was pretty good considering how busy it was and that it was her first day. Though the food arrived in a reasonable amount of time I felt that it was average and was over priced for what you get. As I went to pour maple syrup on my pancakes I noticed that a live wasp was in the container I was pouring from! There was a buser that was bringing a plate to our table. We informed him of the wasp in the syrup and his reply was, "Yeah, well what do you want me to do about it?". Wait, what?!? Replace my meal, that's what! I informed the waitress and she immediate apologized and put in another order of pancakes and replaced the maple syrup and our table. I was ready to just the let the wasp thing go but after the buser's response to it I couldn't let this go. There were some minor annoyances that had occurred but at this point the wasp incident was the nail in the coffin. I asked the waitress if we could speak to the manager a few times and a manager never came. As we went to pay for our meals I asked the person taking our bill what this buser's name was. Her reply was, "I am not sure, he's just a buser. They change all the time". Yep, there is no reason for me go back, at all. I think it's worth mentioning I have never given anyone a 1 star. Waffles is absolutely deserving of it.
(1)
Thomas B.

I thought the waffles were decent but did not appreciate them trying to pass off orange juice from concentrate as fresh squeezed. Also didn't care for the techno dance music playing in the middle of the day. It will probably attract crowds on weekends but only for lack of options.
(2)
M K.

I love sugar, but I don't need to leave brunch with diabetes. Don't do french toast somewhere that's known for waffles. I should have known better. The left overs were good for desert though!
(3)
Kat A.

We got there around 1:30pm so the restaurant was pretty empty. So it made no sense why the service was really slow. The coffee and cappucino we ordered were both very watered down. The food we ordered wasn't that good either. I got the pulled pork hash. My friend got an omelet. We shared the red velvet pancakes. The pulled pork has was decent...lacked flavor. The omelet was nothing unique. We were very disappointed in the red velvet pancakes. Both of us love red velvet cake but the pancakes were under cooked, tasted like nothing and were not fluffy at all. After hearing all the hype about this restaurant, I was sorely disappointed. No intention of coming back here when there are so many other better breakfast/brunch places around.
(3)
M F.

If you are a breakfast person you will LOVE Waffles!! They have waffles that waffle lovers can only dream of- from sweet to savory and everything in between. Don't like waffles? No problem. Try the Mexican skillet! Absolutely delicious! GO NOW!
(5)
Erica J.

Food was excellent but the service could have been better! But I would go again because of the food
(4)
Girl J.

Love this neighborhood spot!! The food is quite tantalizing! Has a unique flavor and it's always cooked just right ... And currently they have a Amazing chicken and waffle dish and its on a super low price.. 3.99 ! I couldn't believe it... That's one of my favorites there but also the short ribs and waffles is a unique combo that's well worth 5 stars !!
(5)
Michael R.

Went with the girlfriend to get some breakfast. Decor is OK, nothing special. There are these large picnic tables inside with only 2 people seated on each which is wasted space. Everything was clean. Food was phenomenal and really cheap. I ordered scrambled eggs with potatoes and sausage... best breakfast I had in years! Service was terrible. Waitress only came once to get our order and a busboy brought our food. Nobody approached us through our entire meal. I had to get up and ask a busboy to get our waitress so I could pay.
(3)
Liz J.

Great breakfast!! This place is more than just waffles, in fact I hardly ever get any waffles when I'm here. Specials are great too. Personally I feel every breakfast place should offer chilaquiles and they do! They also do them in a unique way and portions are huge! It's byob which is great, and even when they are packed they are pretty quick about getting you seated. Will keep coming back!
(5)
Katy K.

Pros: The cheddar waffle and short ribs. Cons: The benedict waffle was bland and the service was invisible. We had to flag our waiter down to order, for water refills, coffee refills and to get our check. It didn't seem to matter if we had a positive experience or not. Also, the Wonuts were woeful.
(3)
Amanda B.

RED VELVET WAFFLES. Get them. Now. If you go here, you HAVE to get waffles. It only makes sense. The waffles were quite filling and extremely delicious. I had always wanted to try the elusive red velvet waffle, so I bookmarked this place a while ago. The fiancÃ© told me to pick a place for breakfast for our day-long date, and I chose Waffles. Cuz I love me some waffles. Cons: Kind of a small place, and I found seating to be a little uncomfortable; my man and I were sat at a metal picnic bench of sorts. I like a back to my chair. We were seated next to other people, but, my fiancÃ© actually knew them so it was totally fine. Coffee and a waffle. Delicious. I'll be back.
(5)
Diana G.

I came here since my brother bought the Groupon and asked me to join him. So, we went with our niece on a weekday about noon and we got a seat quickly. Service was a bit slow though. So, our waitress tells us that the deal comes with a hot chocolate flight, but we can substitute for a iced tea and we told her we will decide after our meal. We were going to get 1 chocolate flight and try 1 iced tea, but after the meal and quite a long wait the waitress just brought 2 chocolate flight. We look over the menu and wait for the waitress to come back. We ordered: Grapefruit Juice - My brother got this and I guess it was fine. Orange Juice - On the menu it's $2.95, but she said it's $4.95 as it's fresh squeezed. Overpriced for what you get. I could get a whole box and squeeze a whole pitcher. Waffle Benedict - My brother got this and I tried a little bite. It was ok to me, but I'm not big on hollandaise sauce. I think he said he preferred my dish. Chicken and Bacon - I got this and shared with my niece. Chicken was cooked nicely, but I didn't think the spicy maple syrup tasted that good. 2 Chocolate Flight - Wow! Not in a good way as they were so overly sweet. I think it came with a dark chocolate, caramel and peppermint. I'm sorry, but the service was a bit slow and the food is overpriced and didn't even arrive hot.
(1)
Alex R.

This place has awesome bbq chicken wraps. I go there for lunch on the weekends a lot.
(5)
Morgan W.

I been waiting a long time to try this place but I must say it was underwhelming. Service: when I came in it took a few minutes for someone to help and seat me. I ended up with a seat at the "bar" which hadn't been wiped and had dirty plates still not cleared. It wasn't a busy day, so I was confused. Food: I had the waffle sandwiches, not bad but not amazing. The fresh fruit on the side was delicious. Everything was meh...but after a baby roach can across the table, I was officially finished with Waffle.
(2)
Lana M.

Waffles has a great staff and even better breakfast potatoes. The cucumber infused water is refreshing and they have a bunch of creative different waffles to choose from. It's gets really busy on the weekends though so call ahead to see what the wait time is.
(5)
daynia S.

Just ok. Wait time was surprisingly short 15 mins on a Saturday morning. My bacon was over cooked and the recommended waffle was very dense and chewy. Not fluffy or light. Great freshly squeezed orange juice. Service was good. Maybe an off day. I'll try again.
(3)
Curt L.

Stick to the waffles and chilaquiles. Other items are inconsistent. Live close, been there a dozen times or so but ready to move on. Latest meal: overcooked eggs, undercooked potatoes, canned corned beef hash, cold toast. Similar results for my spouse. Pricey besides, easy to get up to a $35 tab for two without a lot of extras. There are better, more consistent breakfast options in the sloop.
(2)
T K.

Food looks great but very bland and tasteless. Service was a little slow. Decor is modern and trendy.
(2)
Jo R.

Since the name of this joint is "Waffles" my girlfriend and I ordered three waffle dishes when we went. - Liege waffle was good. It's a dessert waffle and I'd order it again, but I wouldn't come to Waffles just for that. - Waffle and egg sandwich was average at best. It was bland and I wouldn't order it again. - Chicken & Bacon waffle was below average. The waffle was soggy and soft and the chicken was just okay. I wouldn't order it again. The waffle flight looked good. We didn't see one come out of the kitchen until after we had ordered, and that's probably the way to go when ordering here. Overall, I'd say that there are much better brunch places in the South Loop. I'm glad I checked this place out, but I'm not planning on going back.
(2)
Monique B.

I have been to Waffles a couple times before, but never felt like ordering their signature dish (waffles) until my visit this Saturday. I had a groupon and so met a friend there for breakfast around 9am. It was a great time to go, because the restaurant wasn't crowded yet. We got 2 breakfast entrees and 2 drinks with the groupon and so decided to order the Waffle flight and the special of the day: Red Velvet pancakes and to share them both. To get to the point, the only things that were good were the cream cheese butter/icing on the red velvet pancakes and waffle and the coffee. The liege waffle, green tea waffle, mexican chocolate waffle and red velvet waffle and pancakes were all terrible. Overall I just didn't think they were good flavor combinations and they didn't taste light and fluffy (or even dense and hard in the case of the liege waffle) the way that they should. If you want a good waffle, don't come here. The egg dishes are decent, but nothing spectacular. I'll be going back to my regular spot - Yolk from here on out.
(1)
Padma A.

Went in for brunch, it was average run of the mill. Luckily had a coupon, otherwise would have ended up being pricey. They have to improve the quality for us to go back.
(3)
Poonam M.

Awesome place for brunch. Omelette was really good and the waffles are delicious. Must try!! Will surely stop by again!
(4)
Jen B.

Ate here on a whim while in Chicago for work. I really just had a hankering for chicken and waffles and this was the closest place to the McCormick Convention Center. I wouldn't have guessed that it would end up being the best chicken and waffles I have ever had. I haven't tried anything else at this restaurant but the chicken and waffles alone merits 5 stars. The chicken was perfectly fried and extra crispy. The waffle came with bacon bits on top and spicy maple syrup on the side. How have I been living my life not knowing that spicy maple syrup exists?
(5)
Kevin B.

Someone said it best... Its a diner pretending to be a restaurant. I've been to Waffles twice and I agree with the consensus of most Yelp reviewers in saying the place should stay strictly a breakfast and brunch location. This place would also be a lot better if they offered alcohol brunch options (mimosas, etc) but they don't. For a breakfast/brunch location to be titled "Waffles" I was expecting their waffles to be magnificent. You would think that would be something they took a lot of pride in. And while they weren't terrible, they weren't anything special either. It almost seems like its an ordinary waffle and their specialty is just the toppings they choose to put on it. It was a decent meal but nothing to really rave about. I saw a couple next to us eating a skillet entree that looked 5x better than mine yet I couldn't find that entree on the menu at all. If you go on a weekend day be prepared to wait, although, the wait time wasn't bad at all. 2nd time I went, I went for dinner. The place said it closed at 8pm but I arrived at 645pm and was told I had 5 mins to order because the kitchen was going to be closing which immediately didn't sit well with me. It was only me and 2 other couples in the restaurant so I didn't see a reason to close the kitchen 1 hour plus before your actual closing time. This time I order the chicken parmesan that was over a "buttery waffle" (again ordinary). The chicken and sauce was kinda bland with no real seasoning. It was almost just a chicken breast with tomato sauce and cheese over it which is something I could do at home. Also ordered their taco dinner which again fitting the theme of this review, was nothing spectacular. Its pretty hard to mess up tacos so its no real complaints about it. Again just okay food. Admittedly I wasn't expecting much from their dinner service given its primarily a breakfast place (and also because of my previous experience). And it basically lived up to my modest expectation. Service was just okay to me. Both times we went it seemed like it was understaffed and the staff had to handle more than just serving tables. It was little things like asking for a knife or sour cream and having to wait 5-6 minutes to get one. But they were polite and nice. Overall I say if you are hungry and just want something inexpensive (relatively speaking) and happen to be in the area, go to Waffles. Try to get the Groupon deals they have if its your first time around. If you want a better food experience, search elsewhere. If I could sum it up in one word, that word would be ordinary.
(2)
Ben P.

Yelp Hours are way off ...we bought a groupon for dinner then went to this place at 4:30 pm on a weekday but it was closed. However, both yelp and the groupon said they were open until 8pm. Outside of that the place is average. Nothing too bad but nothing that great either. The servers were very nice though ...
(3)
Lizette Y.

Womp, womp, this place was a big disappointment. I wanted to try it after salivating over the numerous pictures of waffle flights and other delectable items. We came here on a Tuesday morning, so it was pretty slow. Service was pretty average, the menu was ok, waffles served were BURNT, chewy, and BORRRRING! The table was sticky, plates were chipped...I could go on but I won't. I'll just tell you that it's nothing special and not to waste your time here like I did.
(2)
Jeff F.

One Yelper scolded others for writing bad reviews, calling them "whiners." Her worthless snipe doesn't apply here (nor does it apply to any other bad review of this place, really). We've given Waffles three chances. In fact, she should probably get out more. Reading her review makes me think she either doesn't own a car or is completely oblivious to Chicago's mass transit options. The employees in this place look either disinterested or angry. You'd think a breakfast joint would employ a few folks who could at least act like they're morning people. During one of our visits, we sat outside. We saw our waiter once for drinks, once for the food, and then for our check. We were never offered refills because, well, we never saw our waiter once the food hit our table. Our check took forever to make it out to us. We probably could've left and they wouldn't have even realized that we were gone. This past weekend, we decided to give the place one more shot. The angry-looking hostess seated us at a table right between two groups of two people, even though more open areas were available. We all looked at each other. Awkward. We ordered a glass of their "fresh-squeezed" orange juice. They make a big production of the "fresh squeezed" aspect by keeping the machine right up front. It's one of the first things you see as you walk in. The juice was bland and the color was dull, almost as if it had been watered down. We asked for extra-crispy bacon. Our waiter nodded. When the bacon arrived, it looked like it barely touched heat. I had the liege waffle. It was bland and unimpressive. Writing anything beyond these three sentences regarding my entrÃ©e is a waste of time. If you decide to visit this restaurant even after reading my review, don't base your decision on photos. You won't get the gorgeous presentations displayed in the photos from 2011 and early 2012. Any restaurant in Chicago should know that there's competition literally around every corner. This place operates as if it's the only option in a one horse town. Don't waste your time or your money.
(1)
Ed M.

I think it's pretty overrated - the waffles didn't come out very hot, and it was so packed and noisy, it was difficult to really enjoy. Our waiter at the time also didn't write anything down so surprisingly didn't get our orders right. Too bad - it could have been a better experience. I had the waffle flight and though it photographs well, the outside was crispy/crunchy (in a bad way) and the middle was dry. Really disappointing.
(2)
Lynda S.

This is the last time that Waffles will get any of my money. I've tried two different locations. The first time I was unhappy, I just chalked it up to bad luck. The second time, the food was mediocre; at best. The final straw was me sending an out-of-town relative there to celebrate her birthday. I gave them a Groupon for the meal. Unfortunately, they couldn't pull up the Groupon on their phone. The restaurant made no effort to accommodate. I wound up having to pay for the meal on my credit card and I am still stuck with a useless Groupon ! And to make matters worse, the service was poor. But then, it always is. I will never patronize them again.
(1)
Lisa H.

A friend and I decided to grab brunch here on a Saturday afternoon after getting a Groupon deal (brunch and hot chocolate flight for two.) Like most brunch places, we already anticipated waiting about an hour for a table on a weekend. As we walked in, we were greeted immediately by the host. He informed us there would be over an hour wait. We said ok and sat down in the waiting area. As we were waiting, we saw other parties come in. The host was inputting their names and numbers into the system, which he didn't do for us. So my friend went up to the host and asked why he didn't ask us for any information. To our surprise, he told us he didn't know if we wanted a table. WHAT?!? Why would we just sit there for over 20 minutes? He didn't even try to accommodate or apologize to us. If it wasn't for the already bought Groupon deal, we would of left. So now it was another hour wait. Finally after we sat down at the counter, we asked about the details of the Groupon. I'm not a big hot chocolate fan (lactose intolerant), so I asked our waitress if I could sub the hot chocolate flight with another drink. She said I could, but there would be a surcharge. What.... every other drink's value was less than the flight. We just ended up ordering two flights, red velvet waffles, green tea waffles, turkey sausage, and potatoes. The waffles were decent and displayed nicely. The different flavors of the waffles wasn't too sweet or overbearing. I also enjoyed their potatoes, but the turkey sausage tasted something I can heat up from the frozen aisle. Overall, I do appreciate their creative foods and dish displays but the service was horrible and the food was just mediocre. I definitely wouldn't be coming back here again, let alone recommend this place. There are so many better brunch places in the area than Waffles.
(2)
Belle L.

A diner pretending to be a restaurant: - extra charge for pure maple syrup - smuckers jam in a useless iron container that lacks variety - syrup stuck on table (diner may be cleaner with laminate tables) - the most bitter spa-like water in my life (lemon or lime infusion is at least 1 day old) - separate drink and food order taker Steak and Eggs -- egg was nicely basted but not according to my request of medium well, overcooked potatoes, and the nice steak cut was hard and chewy with no flavor chimichurrie. Flight of Hot Chocolate -- what a scam! Generic hot chocolate powder jacked up with cinnamon and mint syrup and Hershey syrup. With generous whipped cream, the itsy bitsy cutesy drinks are jacked up with sugar and calories. Quality is NOT there. Don't waste your money. You are paying for presentation and hyped perception.
(1)
Michael S.

I was completely unsatisfied with eating here. I ordered the Chicken, Bacon and Waffle all of which were completely dry. The presentation looking appealing with crumbled bacon and diced green onion.The chicken had literally not moisture in it and I had to soak it in cold maple syrup just to get it down. The waffle was cold and soggy which was shocking because you would think a place called Waffles would at least get that right. I would have been more satisfied with an frozen ego and canned chicken.
(1)
Kyra M.

I bought the Groupon for 2 entrees and 2 hot chocolate flights and finally decided to go here one Saturday morning before catching a movie at the ICON. We were able to get seated right away at the bar, it wasn't too crowded for Saturday at 10am. This meal literally left a bad taste in my mouth. Nothing spectacular at all, had better waffles at the dining hall in college. The waffles themselves left so much to be desired... The nerve of this place to call themselves "Waffles," is astounding. Glad I didn't have to pay full price for this meal or I'd be upset. No need to return. Pretty blah.
(2)
Ebs B.

This is my go to brunch place when company's in town, and I want them to try something different, but without an hour long wait. Now don't get me wrong, there will be a wait, but usually it's for a decent amount of time. Plus, there's always some sort of deal on Travelzoo, Groupon, Living Social, etc which helps me like this place more. I definitely recommend the cheddar and short rib waffle which is always my favorite. The orange juice is fresh squeezed and can't be beat. I'll agree with other reviewers about the lackluster front of the house service and the lukewarm hot chocolate. Other than those complaints, the food and experience here has always been up to par. With no major complaints here, I'll be frequenting this place for more waffles and more short rib...
(4)
Mihir P.

I am by no means a "bruncher" so brunch isn't my forte. I was surprised to see so many bad reviews. We had quite a pleasant experience. Started with the hot chocolate flight which hit the spot on this snowy and damp day. The salted caramel was my favorite. The Mexican version did lack the spice which I was hoping for though. Overall, they all were too sweet for me. The ham and cheese waffle was delicious and innovative! Breakfast ham was inside the waffle that was topped with melted cheddar cheese and a sunny sided egg. The service we had was prompt and friendly except for the cashier who has no personality or a smile.
(4)
Darius J.

Good food but not as organized as it should be to handle weekend brunch.. Servers are not attentive. The carry out, host and register are on opposite sides of the restaurant, this isn't a good use of the space. Also the table layout is an after thought. Please tell me how can you not split checks
(1)
Terry C.

Showed up and excitingly read the menu outside. Chose what I wanted, and went inside to order and was told they were closed... Very disappointed.
(1)
Mike C.

I must admit, I rarely eat out for breakfast, which is a habit that I am trying to change because I truly want to find some quality breakfast places to go to. After experiencing this place called "Waffles", I can definitely say that I will not be returning. I ordered the steak and eggs. This has to be the worst steak I have ever had in my life, and this is not hyperbole. There was absolutely no seasoning on that thing. I could have done a better job preparing a steak at home, and I can't cook. The eggs had absolutely no flavor to them whatsoever. This has to be the first time that I have ever had bad eggs. My girl had the French Toast waffles, and after about two bites, she stopped eating. She ordered a side of ham, which, of course, never made it to the table. Do not go to this place. Ever.
(1)
Roger L.

Pretty solid breakfast from a breakfast enthusiast. I'm not a fan of waffles but my friends suck so that's why I'm here. I got the chicken and waffles which was pretty savory. The waffles have pieces of bacon in them (always a plus) and the fried chicken is above average. The coffee is pretty mediocre, nothing special. Also a warning, if you don't like lemon in your water you are SOL here because they have lemon infused in their water. Not sure if they offer plain water but their standard in the infused water which seems odd.
(4)
Eva S.

I liked this place and am glad I tried it. Some reviews made me wary of their service, but I came here with a friend on a Friday morning so it wasn't too crowded and our waitress was friendly. Although she was young (and obviously was not a food service veteran), that had nothing to do with the quality of my meal there. I'll cut the Waffles staff some slack... the service was pleasant. Although I'm sure it would have been a different on a busy Saturday morning, on a low-key day, I'll say their service was great! We were seated immediately at a table by the window. The decor was cool and urban, with charcoal-gray tables and chairs, and picnic-style benches to seat larger parties. Between the two of us, we split a waffle sampler (~$15) which includes 4 mini waffles (red velvet, green tea, liege, mexican chocolate). That was the perfect amount of food if you don't want to leave feeling extremely stuffed. Our server was awesome and let us switch one of the waffle options for the strawberry-granola waffle. Flexibility.... a bonus. Their coffee is $2.95 which is a little pricey, but hey, Waffles is making brunch chic and they serve their ice water infused with cucumbers. Alors, c'est la vie. I think some brunch foodies must have been concerned about the lack of taste in their waffles. In Waffles' defense.... waffles are waffles just like doughnuts and doughnuts and it's hard to change their consistency let alone their taste unless something is compromised (in my opinion). The distinction is in their presentation, the combination and creativity of flavors, i.e. the ginger whipped cream on the green tea waffle or the layer of crystallized sugar in the Liege waffle that gives it a nice crunch. The Liege was reminiscent of a "genuine" Belgian waffle that I had when I was in Brussels. Again, a point for Waffles for re-creating a staple breakfast item and garnishing it with blackberry sauce and fresh cream. For the red velvet waffle, I'd agree with people that it was not very sweet. I can imagine if they were pancakes, they'd be drizzled with a heavy, unbearably sweet cream-cheese sauce. BUT, the waffle was light and if it had the heavy sauce, it would've turned into a sauce-soaked sponge. So be prepared to eat very light, fluffy waffles here. Nothing overly decadent which is perfect brunch fare. It's probably best to come here when it's not peak brunch hours on a weekend. Three stars for this place because it's a little pricey but that won't stop me from coming back to try the more savory items on their menu (chicken & bacon waffle, I have my eye on you!)
(3)
Grace M.

Came here last Friday with my mom to taste test as a possible brunch place for a bachelorette party. Cute decor, was a little busy but we were approached by three different staff members asking if we were ready to order. We ordered the waffle flight to split between us. I ordered the waffles benny and my mom ordered the crepes. The waffle flight was pretty bad. The red velvet was severely under cooked and tasted sour. The liege waffle was burnt and inedible. The other two waffles were just mediocre. The waffles benny was meh. The pulled pork was incredibly salty (not bad if you like salt). The poached eggs were over cooked. The plate came with liege waffles, which not as burnt at the one on the flight, still tasted strange and did not taste right when combined with the pulled pork and egg. The only truly excellent thing was the country potatoes that came with it. My mom's crepes were not bad, but they only came with one small piece of fruit on top of each crepe. They were just disappointing. On our way out we stopped by the bathroom, one of the toilets was not working. Not a major thing but definitely added to our displeasure. We reported everything to a waitress who claimed she was unable to do anything about our experience. Overall the service is good but the food is mediocre at best, and we will be going somewhere else for our bachelorette brunch.
(1)
Alissa K.

I've been to Waffles several times for breakfast/brunch. That's the way it should stay. All of the dishes are unique and tasty. The place is usually busy on Saturday and Sunday and service is generally friendly. Especially worth it if you have a groupon. However, I recently had an awful experience at dinner here. On a Friday night at 6:45, just 15 minutes before the place is scheduled to close, one waiter was taking care of 8 tables. Something went wrong and he was not able to manage the load. We waited 45 minutes for food which sat out cold for at least 15 before being served. Many tables complained and left without paying. It will be a while before I go back. If you haven't been and like brunch food, give it a try for brunch! Brunch- 4 stars Dinner- 1 star
(3)
Carol S.

Bacon Waffles EXCELLENT Service, just ok Price: OUTrageous. Waffles, French toast, bacon, 2 juice and 1 coffee. $46 for two
(3)
Erin M.

I went here on my visit to Chicago last year. The waffles were really good, and the wait staff was really nice. I would definitely visit here again if I'm ever back in Chicago!
(3)
Sean M.

We went here because the better places on yelp had a 45-minute wait. Bad mistake. The waffles tasted like gluten free, except they weren't. Better food at Denny's. Service staff was fine but management was rude.
(1)
Tony L.

The wait is way too long, glasses had others lipstick on them, and the waitress forgot to bring us menus because this place is too busy.
(2)
Farha K.

It's been a bad weekend for brunches apparently.. first Hashbrowns and now Waffles.. both kind of a letdown especially in their namesake departments. Waffles was a last minute decision when a friend called for brunch and after reading the other reviews on my way there I went in with low expectations.. figured you can only go up from there right? I'll start with the good and then go to the bad.. We ordered: Waffle flight, hot chocolate and the Short ribs sandwich. The Good: The waffle fries that came with the sandwich were amazing! we literally just ate them all up (and an additional side) in one breath.. perfectly crispy and crunchy and soft in the middle.. Seriously if nothing else they got that down pact! The pickled cauliflower that came in the sandwich was also pretty awesome! The sweet vinegary pickled carrots and cauliflowers lend a very clean and fresh flavor profile paired with the woodsiness of the short ribs. The green tea waffles from the waffle fligth was surprisingly good. I'm not a huge fan of green tea anything.. blechk.. but the waffle was actually really good. Soft, fluffy, not too sweet, topped with a cream cheese topping and lime zest.. it all worked really well together. The Meh: So I kinda had high expectations for the short ribs... everyone below was gushing about them! but our meat came in a little dry and flaky.. not sure if it had been sitting around over the weekend or what was going on.. but when your sides and garnishes are the highlight of the plate there's something wrong with the picture. Hot chocolate- just your average hot chocolate..nothing memorable. Red velvet waffles- again..going based on the reviews we were expecting to be wowed but nothing like that happened. Honestly..the waffles kind of tasted like pancakes with red food coloring. There was nothing "red velvety" about it.. am I missing something? The Bad: The original waffle and the mexican hot chocolate waffle share the spotlight on this one.... they were terrible! How do you screw up waffles this bad- I have no clue. And I get dense waffles.. but these were so under cooked the raw batter was still warm in the middle. As far as service goes..everyone's right on this one.. It's slow.. you have to keep asking for your water refilled etc. They don't really make an effort to suggest anything.. the hot chocolate flight wasn't on the menu, but we saw it being served to the people next to us so we asked for it..it never came so there's that. Was it a good meal.. Yeah sure.. will I be going back? doubt it.
(2)
Jessie B.

Super yummy waffles! Lots of options to choose from... Only complaint would be the service.
(4)
Jay R.

Highly recommend! This place was hands down the best breakfast meal I have ever eaten! The service was great! The waffle maker made us two complimentary sample waffles. Very sweet! We ordered the liege waffle and the waffles Benedict. Liege waffle is a very tasty dessert waffle and the waffle Benedict had very tender and juicy pork. Everything was fresh! Love, love, loved it!:)
(5)
N S.

The food really wasn't anything to write home about. I got a groupon to try it out. We tried the waffle flight and huevos rancheros verdes. They were just meh...I wouldn't crave any of it again. The portion for the waffles flight was not substantial enough. Service was great for a Saturday morning.
(3)
Tricia D.

First things first. Waffles needs a hostess makeover, especially since she is the first face of the establishment you see. The current one appears to be 12 years old, which okay, doesn't matter, but what does matter to the customer is being uncommunicative. I approached the hostess stand to put the name down for my party of 2, and the girl jotted it into the ipad, with not so much a word or even quote of how long the wait would be! I only knew the estimate was 10-15 minutes bc I could see her ipad screen. Also, it might be appropriate to have on apparel more suitable for the role of hostess (read: not a hoodie that would be fit for a pajama party). Despite the fact that we were waiting in the chairs 10 feet from the hostess stand, I got a text on my phone letting me know the table was ready. The only reason I knew was bc I was thinking about how bizarre and off the service was so far and reaching for my phone to entertain myself. Couldn't she have called my name (she knew it)? Or approached me to let me know (we made eye contact atleast 3x)? The only thing preventing this review from being 1 star is the brussels waffle. Finally, a satisfying dish (my previous visits' fried chicken and cheddar waffle and red velvet waffle were duds)! The whipped cream, nutella, and bananas paired nicely with it, and next to Hendrickx's Liege waffle, this would be the best one I've had in Chicago. Don't plan on coming back here though.
(2)
Brandon B.

I have been here a couple of times for Groupons now; the discount offsets the somewhat steep prices but overall it is worth trying out the unique types of recipes they have here. Things that you would never think of combining with waffles are present on the menu (bacon, chicken, etc). While portions may look small they seem calorie packed and are very rich. Nice fun minimalist interior and happy/enthusiastic service make the overall experience winning. I always come early to miss the long brunch crowds. Plenty of coffee refills. I recommend the waffle sampler to get a taste of the different sweeter concoctions.
(4)
Ms. Reviewer M.

I've been here 3 times now. Heres a rundown. Time 12pm, Staff nothing special, seem irritated actually - no hellos, how are u etc. especially for he hostess to be like that - really?!! You are the first representative of the establishment. (what doe u expect staff people - u work in a tiny crammed one of 2 breakfast places in south loop?!) The best thing about this place is the taste of the food. Kinda pricey but its the city. Most dishes can be shared by 2 adults If they are not over eaters.
(3)
Lora D.

There are so many waffles places, but I wanted to make sure I write about the one at Michigan and 14th street. They should call it The Waffle pace. :) The BEST breakfast I have had in a long time. The food is very tasty, complex and perfectly portioned. People are friendly and the decor is clean and simple. Just a nice place with GREAT food. Perhaps the only negative is the fact that it can be crowded on weekends. Highly recommend ....
(5)
Cassidy P.

I can't say that I had a great experience at Waffles. Their sampler plate was okay; not the best waffles I've ever had. If you name your restaurant after a signature food, it seems like you should make extra effort to make it unbelievably good. But Waffles' waffles? Meh. The flavors were not particularly delicate or interesting, the texture and temperature problematic, the amount of food underwhelming, and the price not well matched to the quality of the food nor the ambience. Sorry, Waffles, I was enamored by your name (and the cute kid host who seated us...although perhaps not terribly legal considering child labor laws), but your food just didn't rock my world. Probably won't be back. Adding to my general disappointment was the payment process. You have to get up, wait in line at a counter (uhhhhmmmm, what?!), and if you're with a group they can't automatically split the bill--they ask you to use a calculator to split things through an excruciatingly annoying process. Considering how they automated seating, seems like the bill & payment process should follow suit.
(2)
Erwin A.

Service was kinda whatever. Meal was good. Sunshine and 3 beautiful ladies with me made it all awesome. I might try again. Could have been an off morning with the parade and all. Otherwise, 3 stars all day. :-)
(3)
Amina G.

I ate brunch here earlier today. Just as many other reviews stated, the food was good (I had the short ribs with waffles), but the service was SEVERELY lacking. The waitress took forever to bring out an extra set of silverware for my friend, so she had to wait to eat. Just after our food arrived, we ordered fries--more than 45 minutes later, the fries had not arrived. When I finally went in to cancel the order and request the check (because the waitress never came back to check on us), she gave me horrible attitude. This place is in my neighborhood, but I probably won't be frequenting this location again. Shame that the service is so bad, because I actually enjoyed my meal.
(2)
R Y.

Just purely disappointed. Way overhyped, overpriced. Service was horrible. I don't like to whine about prices in the city, but when I pay 5 star prices, I expect 5 star service and excellent food. I got maybe 2 stars worth so here's your 2 stars. It was actually one star, but I'm adding one extra star for a decent, clean decor. Huevos Ranchero...2 sunny side up eggs on a Jewel Osco corn tortilla with the same generic restaurant supply green sauce that is in bottle on the table. Came with a side of bland canned retried black beans and overly dry Mexican rice and a bunch of sliced pickled jalapeÃ±os from a jar. Worth $11 to you? Second order was a simple omelette. It was heard wrong and came out as a waffle with a sunny side up egg and ham on it. Rather than risk someone screwing with our food, we declined the replacement and ate it. Waffle was good, but not spectacular. Then charged $1.50 for a side of toast on top of the $11 waffle. Coffee is $2.95! , 6 oz. orange juice is $4.50, freshly squeezed, of course. See where I'm going here? Total with 15% tip was $44.00 for 2. Like I said, it's worth it if it's special, but it's not. There are SO many more options within a few blocks.
(2)

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Address : 1400 S Michigan Ave
Chicago, IL, 60605
Phone (312) 854-8572
Website https://www.chicagowaffles.com
Click To Get Directions

Opening Hours

Mon :7:00 am - 3:00pm
Mon : 7:00 am - 3:00pm

Specialities

Takes Reservations : No
Delivery : Yes
Take-out : Yes
Accepts Credit Cards : Yes
Good For : Breakfast, Brunch
Parking : Street
Bike Parking : Yes
Good for Kids : Yes
Good for Groups : Yes
Attire : Casual
Ambience : Casual
Noise Level : Average
Outdoor Seating : No
Wi-Fi : No
Has TV : Yes
Waiter Service : Yes
Caters : No

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Waffles

1400 S Michigan Ave, Chicago, IL, 60605

Waffles Menu

Waffles

Egg

Sandwiches

Salads

Sides

Main

Salads

Waffle Entrees

Entrees

Sandwiches

Kids Menu

Coffee Espresso

fresh Juice

Hot Tea

Iced Tea

Soda

Dessert

Healthy Meal suggestions for Waffles

Waffles

Egg

Sandwiches

Salads

Sides

Main

Salads

Waffle Entrees

Entrees

Sandwiches

Kids Menu

Coffee Espresso

fresh Juice

Hot Tea

Iced Tea

Soda

Dessert

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